African Cleaning Review May June 2019 by African Cleaning Review

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May/June 2019 | R58.00 (incl. VAT)

Call to professionalise cleaning industry ISSA Cleantex Africa 2019 preview Hand hygiene prevents spread of superbugs

contents African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications. Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Fax: +27 (0) 86 672 4794 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za

MAY/JUNE 2019 VOL 20 NO. 3 Poor hand hygiene practices are the major cause of colds and flu during the winter months. With 80 percent of common infectious diseases transmitted by our hands, many cold and flu bugs are passed from person to person through hand-to-hand and surface-to-hand contact. Read more from Hygiene Systems on page 26.

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AfricanCleaningReview

african-cleaning-review Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Administration and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers.

Opinion

Industry News

In the face of several challenges, the cleaning industry must be professionalised – Xolile Sizani, Group CEO Servest

ISSA develops new calculators for member use Brightwell Dispensers acquisition announced Cleanest airline in the world named Nilfisk to further accelerate the development of connected autonomous solutions Book cleaning services online via platform US window cleaner takes world’s best to the cleaners Nationwide rollout of low-cost reusable bags by Woolworths

Editorial

New Tennant walk-behind scrubber delivers exceptional cleaning performance

4 - 6 June Doors open at 09h30 daily

Features

8 18 18 22

Educational

FM Review

How to choose a quieter hand dryer Celebrating the FM profession worldwide

Planned features for 2019 Jul/Aug issue: Editorial deadline 21 June • Hygiene in healthcare facilities • Digital and smart solutions

ISSA Cleantex Africa preview and catalogue Cleaning up a retail facility’s floor-care programme Floor care – completely free of chemicals Promoting hand hygiene – the first step in preventing the spread of superbugs Washing your hands can result in a more positive working environment Whose hands did you touch today? Disrupting traditional dishwashing operations

24 26

Sept/Oct issue: Editorial deadline 23 August • Sustainable cleaning • Carpet care Nov/Dec issue: Editorial deadline 18 October • Mopping systems • Fragrance systems and aircare

Feature in ACR

Laundry Review

Share company news with African Cleaning Review, submit press releases, event information and pictures to: africancleaningreview@cleantex.co.za

Advertorial

ISSA Cleantex Africa 2019

Environment, services and new technology are key issues addressed at textile-care show Clean, disinfect and protect with new surface-defence technology – Hychem

4–6 June, see page 8

People and Events

New Products

Kaivac appoints new vice president for global sales FEDHASA appoints first female CEO New appointment brings national skills to Kusile Celebrating the re-launch of Industroclean

Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents.

Wetrok adds new model to Discomatic scrubber-dryer line-up New footwear-sanitising stations kill pathogens in seconds Pocket-sized antibacterial hand and surface spray Cleaning range named Product of the Year

Published by:

Official publication and media partner of:

African Cleaning Review May/June 2019

from the editor

Plan your visit to Africa’s cleanest show this June This issue of African Cleaning Review starts off with a call by Servest Group CEO Xolile Sizani to professionalise the cleaning industry amid several challenges. Xolile is scheduled to speak at the ISSA Cleantex Africa Next Generation Young Executive Mentorship Forum (NGF) on 6 June at Gallagher Convention Centre. Furthermore, in this issue you will also find the official ISSA Cleantex Africa preview, the ISSA workshop programme and exhibition catalogue. It offers insight into this year’s exhibitors, which includes major local companies, many representing international brands, as well as exhibitors from China, Italy, Mauritius, Pakistan, Qatar, Russia and Spain, all set to offer a comprehensive market overview of products, equipment, systems and innovative new methods available to the professional cleaning industry. The three-day exhibition (celebrating 21 years since inception) with co-located workshops and forum sessions, will reflect a cleaning sector that is increasingly embracing innovation while offering a diverse range of solutions to meet the cleaning challenges of tomorrow. ISSA Cleantex Africa is an event not to be missed, organised especially for the professional cleaning sector, it remains the one event that offers the most comprehensive overview of the market on this continent. Looking forward to seeing you at the African event where cleaning professionals congregate every second year to spend a highly rewarding day away from the office to source, absorb and network and to discover new opportunities for their business.

opinion

In the face of several challenges the cleaning industry must be professionalised Dubious operators who enter the industry to make a quick buck at the expense of the health and wellbeing of their employees, poor working conditions and a lack of sufficient and quality personal protective equipment, are among some of the cleaning industry challenges.

here are some people who see the industry as an easy escape from unemployment and poverty – and this might be justifiably so, given that the country’s official unemployment rate is currently 27.1 percent. While it is important to create jobs for the unemployed and those who have no formal skills, it is important to keep the character of the cleaning industry intact and to retain a high level of professionalism. Industry leaders should come together to develop solutions that will ensure that we address the challenges around professionalising the industry. The cleaning industry has evolved over the years from ‘mop-and-bucket’ operations to a multi-million-rand industry employing almost 100 000 people, employed by approximately 1 500 contract cleaning companies, of whom 620 companies, including 49 suppliers of goods and equipment, are members of the National Contract Cleaners Association (NCCA). The figure could be higher as it excludes individuals and entrepreneurs who are not members of the NCCA. Globally, trends analysts have forecasted that the cleaning-services market size is expected to grow at a compound annual growth rate (CAGR) of 6.2 percent between 2016 and 2020

to eventually reach US$74 billion by 2022. Commercial cleaning services account for the highest revenue in the overall cleaning services. Based on its sheer market size, there is a need to strategically focus efforts on professionalising and modernising the cleaning industry to ensure that employees in the sector have the expertise and competencies they need to stay relevant and competitive. This is not just a ‘mop-and-bucket’ business. It should be a professional industry, characterised by welltrained cleaning professionals who understand the importance and impact of their work on the brands they represent, the impact of their work on the environment, and how their roles affect work and living spaces. Training emphasis must be placed on the importance of technical skills and soft skills, such as communication and reporting, time management and quality control skills, as well as awareness of the future impact of digital transformation on the industry.

Why professionalise? Like many other sectors of the economy, the cleaning industry has also evolved in line with the rapid changes that have taken place in the socioeconomic sphere. In as much

opinion as employees need to be upskilled for new technologies and ways of working in an evolving environment, our colleagues in the cleaning industry also need to be upskilled to play a meaningful role in the changing ecosystem. The cleaning profession requires a clear and strategic thinking process, while it may seem easy and straightforward to the eye, it’s much more complex than that. Cleaning needs to integrate a number of components including health and safety, an understanding of the environmental carbon footprint and impact of products and cleaning techniques. Cleaning is a science! While the use of inexpensive products may bring down the overall cost of cleaning, most of these products are environmentally unfriendly, and have irreversible effects on people and the planet. The industry must invest in the training, development and upskilling for improved techniques and best practices. Sadly, when companies think about upskilling their workforce, the focus is often on their highly skilled employees who already operate in the knowledge economy and not the lower-skilled workers. Focused investments must be made in professionalising the industry in order to achieve inclusive economic growth, but equally to empower colleagues with skills that they can use for their career development and advancement in this sector. Facilities-management companies and cleaning service providers should be investing in training personnel without formal training for formal roles in the cleaning industry to respond to the dynamic needs of the industry and evolving innovations.

How the industry can be professionalised Different industry sectors have different cleaning requirements, for example, cleaning in retail, mining, healthcare, manufacturing and other sectors is different, has different risk profiles, and requires different skills. Hence dedicated training and qualifications must be different and

likewise, because of the associated risks, remuneration should also be dissimilar. There is a definite need for the industry to benchmark against other professions to begin the journey to professionalising the industry. While the industry sectors may be different, there are learnings from which to draw for the cleaning industry, for example, the Engineering Council of SA (ECSA) recognises the following different cadres in engineering: artisans, technicians, technologists and engineers. The South African Pharmacy Council (SAPC) also recognises pharmacist assistants with basic training, pharmacist assistants with post-basic training and qualified pharmacists. A similar model could be adapted to the cleaning industry as we journey to professionalising the industry. For the cleaning industry, a matriculant could register for a 15-month training programme as a hygiene controller and an additional 15 months as a hygiene technician and an additional year to qualify as a hygiene technologist, thereby preparing the student to work in different industries as a professional hygienist.

Certain industry challenges Many in the industry have been subjected to a myriad of health hazards, owing to the ignorance or disregard of safety requirements and an overall lack of understanding of the depth of their roles beyond the simplistic ‘mop-and-bucket’ cleaning mindset or a combination thereof. Research shows that those in the cleaning sector have an increased risk of contracting hepatitis B, hepatitis C, HIV from needle sticks, and potential cardiovascular and psychological stress from poor treatment and irregular working hours. With a number of dubious operators popping up, submitting tenders and quickly employing anyone who can sweep and mop, without consideration or understanding of the risks people are exposed to in this industry, professionalising the industry will go a long way towards exposing these dubious operators.

Xolile Sizani Group Chief Executive, Servest Dubious operators may expose clients to civil claims and a number of other risks if proper procedures are not followed, such as signing of indemnity insurance, or the inability to comply with statutory and acceptable Safety, Health, Environment and Quality (SHEQ) requirements. Many clients, unfortunately, choose these operators due to cost constraints, notwithstanding the high cost and reputational impact of using unprofessional and poorly trained service providers. Reinforcing professionalism in the cleaning industry will go a long way towards exposing these dubious operators and improving the working conditions of the cleaning professionals. The Fourth Industrial Revolution is upon us. The cleaning industry will not be insulated from the winds of change. The difference between success and failure in this revolution will be determined by the extent to which companies manage to upskill their workforce in anticipation of these evolving changes. The time to professionalise this industry is not too far in the distant future – it is now. Xolile Sizani is the Group Chief Executive of Servest, the largest black-owned facilitiesmanagement company on the African continent, providing integrated facilities management, cleaning, parking, catering, hygiene, office services and landscaping services. The Group employs 25 000 people across 10 000 sites, and currently has a presence across 10 African countries.

African Cleaning Review May/June 2019

industry news ISSA develops new calculators for member use

SSA, the worldwide-cleaning-industry association, takes another step down the path of advancing clean with the development of two business resources: the Consumable Product Cost & Usage Calculator and the Workloading & Bidding Tool. Both are currently available online and are for the exclusive use of ISSA members. “ISSA works to stay informed about what challenges members face in their businesses day to day,” says Rosie Rangel, ISSA vice president of membership, outreach, and business intelligence. “We use a portion of membership fees to develop

tools and programmes that aid the professional lives of our members. These latest innovations are geared toward distributor, facility-manager, and business-service-contractor members.” The ISSA Consumable Product Cost & Usage Calculator is designed to help members effectively anticipate inventory quantities as well as the costs associated with purchasing consumable items such as toilet tissue, hand towels, hand soap, and trash liners. Members can use this tool to analyse how much product is required to properly stock a facility and then factor the anticipated spend into the budget. “Users can calculate an estimated annual investment when buying or selling consumables,” Rangel explains. “This information can then be shared between departments to establish budgets or with other vendors to shape bids.” With the Workloading & Bidding Tool, ISSA members can build out a location, area, or cleaning project by entering the

Brightwell Dispensers acquisition announced

rightwell Dispensers Limited has announced that it has been acquired by SEKO. Brightwell will continue to operate under its own name as a separate entity to SEKO, retaining its existing R&D, sales, marketing and administration functions, while continuing its long-term growth strategy. Brightwell was founded more than 70 years ago, and manufactures soap and paper dispensers, as well as chemical dilution systems, and dishwashing and laundry dosing solutions. SEKO, founded in 1976 and based in Rieti, Italy, is a global leader in chemical dosing and control technology, with 22 subsidiaries and a network of partner distributors worldwide.

African Cleaning Review May/June 2019

room type, floor area, and the cleaning activities the user wants to perform; these activities correspond with ISSA’s 612 Cleaning Times, a guide to industry time standards for performing cleaning tasks. Rangel adds: “Access the calculator, input some basic operational costs, and with the push of a button, you will see the time needed to perform the job, a suggested number of people needed to clean the facility, and an overview of costs to do the job. This amazing tool will help members increase efficiency.” Both tools are free to access with an ISSA membership. Simply log into the myISSA account to access the calculators. With more than 9 300 members – including distributors, manufacturers, manufacturer representatives, building-service contractors, in-house service providers, residential cleaners, and associated service members – ISSA is the world’s leading trade association for the cleaning industry.

industry news Cleanest airline in the world named

ver wondered how clean the airline seat is that you’re sitting in while travelling? A new survey has dished the dirt on which carriers offer the most pristine experiences for travellers. Japan’s ANA All Nippon Airways was named the cleanest airline in the world, as part of the Skytrax World Airline Awards 2018. The World Airline Awards have been running since 2001 and are seen as the aviation industry’s equivalent of the Oscars. The Japanese carrier claimed the top spot ahead of Taiwan’s EVA Air and South Korea’s Asiana Airlines in a top-30 list dominated by Asian companies. Passengers were asked to rate the standard and quality of aircraft cabins for a global survey conducted by UK-based aviation-industry reviewer Skytrax. Seat areas, tables, carpets, cabin panels and washrooms formed part of the overall score.

Singapore Airlines, Japan Airlines, Cathay Pacific Airways, Qatar Airways, Swiss International Air Lines, Hainan Airlines and Lufthansa make up the rest of the top 10. Top-rated airlines for cleanliness by continent included South African Airways (Africa), Air New Zealand (Australia/Pacific), Air Canada (North America), Azul Airlines (South America) and Swiss International Airlines (Europe).

Cleanliness is a real concern for air travellers, with airports and aeroplanes seen as potential breeding grounds for bacteria. In 2015, website Travelmath. com sent a microbiologist to take 26 samples from five US airports and four flights by two major carriers, although it didn’t specify which ones. According to the lab results, the airplane tray table was the dirtiest of all the locations and surfaces they tested.

African Cleaning Review May/June 2019

industry news Nilfisk to further accelerate the development of connected autonomous cleaning solutions

uring March, Brain Corp, a San Diego-based AI and robotics technology company, and Nilfisk, a Copenhagen-based professional cleaning solutions provider, announced a partnership between the two companies. Nilfisk will license Brain Corp’s BrainOS technology, the leading AI platform for the production, deployment, and support of autonomous mobile robots. The partnership will allow Nilfisk to further accelerate the development of an industry-leading portfolio of connected autonomous-cleaning solutions. “The partnership with Brain Corp is a strong addition to our multi-partner strategy for connected autonomous cleaning solutions. We constantly strive to offer our customers access to the

right partners and technologies at the right time and build a strong position for Nilfisk in the future ecosystem around connected autonomous cleaning,” says Hans Henrik Lund, CEO of Nilfisk. “We have a vision to lead intelligent cleaning – and with BrainOS developed by Brain Corp, we take yet another step towards this goal.” Brain Corp entered the robotic floor-care market in 2015 and has partnered with a number of leading original equipment manufacturers in the industry; the deal with Nilfisk marks a significant expansion of Brain Corp’s technology into the European market. The company was recently ranked the world’s leading autonomy services provider by ABI Research. “Nilfisk has made a commitment to

technology that indicates their strong standing as leaders in the professional cleaning industry. It’s exciting to see them leverage the power of BrainOS as they develop new connected autonomous cleaning solutions for their customers and end users,” says Dr Eugene Izhikevich, CEO of Brain Corp. Nilfisk has a vision to lead intelligent cleaning and aims to offer customers a full portfolio of connected autonomouscleaning solutions with different cleaning purposes and services targeting a vast number of cleaning environments.

Book cleaning services via online platform

t is as easy as logging onto an online platform to book cleaning services in many parts of the country. SweepSouth has become the go-to online platform for people in search of a domestic cleaning service as well as those looking to work for one. And it’s about to introduce a range of additional services. The cleaning services company allows domestic workers to register and build a personal profile of their work history on the platform; customers have access to worker profiles and can book cleaning services through the app. And while SweepSouth itself doesn’t directly employ the workers, they have free access to its app and don’t have to pay data costs for using it.

According to SweepSouth their offering will be extended from May to also include plumbing, contracting and pool-cleaning services, among others, on a platform called SweepSouth Connect. Currently, the SweepSouth platform already takes almost 50 000 bookings a month, and has close to 12 000 independent contractors on its books. The company boasts a presence in major centres including Johannesburg, Cape Town, Pretoria, Durban and Centurion. “The concept behind the business is that anyone who has skills should have the opportunity to be connected with customers who require those skills,”

Aisha Pandor says CEO and co-founder Aisha Pandor, a former scientist who completed her doctorate in human genetics and a postgraduate business administration course simultaneously.

Promote your company in The Source of Workplace Hygiene Solutions! Reach your target market cost effectively by advertising in African Cleaning Review. The direct link to end users, building service contractors, FM service providers and key institutional sectors. Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za

African Cleaning Review May/June 2019

industry news US window cleaner takes world’s best to the cleaners

he first ever Window Cleaning World Cup competition was won by a window cleaner from the United States. Window cleaners from across the globe took part in the competition and made an official Guinness World Record attempt, at The Cleaning Show held at London’s ExCel convention centre in March. Jeremiah Hickey, already the fastest window cleaner in the US, became the world champion with a time of 17.02 seconds, scooping a £1 000 cash prize and the World Cup trophy. “I was really surprised to hear my name announced as the winner. I was totally floored. It’s different windows to what I am used to, a different

technique,” says Hickey who runs On the Spot Window Cleaning California. Competitors had to clean three consecutive office-style windows set in a frame with a 300 mm squeegee and nine litres of water. Importantly, they had to remember to wipe the window sill, with time penalties awarded for any smears. Both the Guinness World Record Window Cleaning Challenge and the Window Cleaning World Cup, sponsored by the global cleaning equipment brand Unger, were adjudicated by the Federation of Window Cleaners (FWC), the UK window-cleaning industry’s trade association.

Jeremiah Hickey

Nationwide rollout of low-cost reusable bags by Woolworths

ollowing a six-month trial in four of its Western Cape stores, including the launch of their first plastic-bagfree store, Woolworths will be rolling out its new low-cost, reusable bag to more stores across the country as well as announcing three more ‘plasticshopping-bag-free’ stores. During the trial, which was launched in November 2018, over 100 000 single-

use bags were saved from going out into the environment as customers opted for affordable, reusable shopping bags. Steenberg Village Woolies stopped selling single-use plastic bags completely. The project, which aims to positively shift consumer behaviour to choosing reusable bags, is an important part of Woolworths’ commitments to achieve

its ambitious ZERO packaging waste to landfill vision, which includes the commitment to ensuring that all packaging is recyclable or reusable by 2022, and to specifically phase out single-use plastic bags by 2020. From May, the more affordable reusable shopping bags will be rolled out to 15 additional top Woolies stores across the country.

SHARE YOUR OPINION WITH US The African Cleaning Review (ACR) magazine is evolving and we need readership input in order to guide us in the process of best servicing the professional cleaning industry. Your input is valuable to us; all you have to do is to take less than 5 minutes to answer a few questions. The process is very simple, just scan this QR Code with your smartphone or alternatively type the URL into your internet browser. Then answer the 10 straightforward questions about the magazine. Thank you. The ACR team

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African Cleaning Review May/June 2019

Africa’s cleanest show set to offer more content ISSA Cleantex Africa, the continent’s only exhibition dedicated to professional cleaning, hygiene, laundry and facilities-management services, will this year offer workshops, forums, meetings and networking sessions for industry professionals. This specialised event, which attracts professional/in-house cleaners, healthcare, retail, hospitality and property facility managers, will create an inclusive networking, educational and fact-finding opportunity. The threeday exhibition will reflect a cleaning sector that is increasingly embracing innovation while offering a diverse range of solutions to meet the cleaning challenges of tomorrow.

Workshops and forums ISSA Cleantex Africa workshops and forums are aimed at business owners, managers and decision-makers in order to address the big issues and

African Cleaning Review May/June 2019

opportunities that could have an impact on the future of businesses and public sector organisations. These include Estimating Made Easy – examining the defined systems of costing for cleaning and best systems suited for various facility types. IAAP certification – designed for any industry professional looking to enhance their knowledge and skill set around quality assurance and facility audits.

Forums The Healthcare Forum will focus on healthcare facility infection prevention, international trends, cleaning and patient health and dealing with hospital-acquired infections (HAIs). The Next Generation Young Executive Mentorship Forum, aimed at emerging leaders and mid-level management, will take a closer look at leadership, business development, mentorship and more.

Business hub Meet face to face with business experts and consultants at the Business Hub to discuss challenges and next steps or for practical one-to-one advice on a number of issues including labour, health and safety, and legal matters. Appointments can be pre-booked on the show website: www.issacleantex.com

Dinner and cocktail networking functions An opportunity to meet informally with industry leaders and international visitors in order to discuss mutual co-operation or related industry issues. Major professional cleaning brands, suppliers and service providers exhibiting at ISSA Cleantex Africa 2019 include Bidvest Prestige, COBA Africa, Diversey, FIMAP, Greenspeed, Hako, Hygiene Systems, ICE, I-Team, Nilfisk, Numatic International,

catalogue #issacleantex

Prime Cleaning Suppliers, Rotowash, Rubbermaid Commercial Products, Safic, Tork and Wetrok among others. The National Contract Cleaning Association (NCCA), BEECA cleaning association and Professional Body for Environmental Hygiene (PBEH) will also have a presence at the show. Held every two years, this exhibition creates an opportunity to spend a highly rewarding day away from the office to source, absorb and network and to discover new opportunities for your business.

About ISSA Cleantex Africa

Sponsors:

A niche event created specifically for cleaning and hygiene professionals, ISSA Cleantex Africa – celebrating 21 years since inception – is the one biennial international trade show offering an innovative perspective on workplace cleaning and hygiene solutions in Africa. Visit: www.issacleantex.com About ISSA With more than 9 200 members including distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, residential cleaners and associated service members, ISSA is

Free show visitor registration is active at:

the world’s leading trade association for the

www.issacleantex.com

cleaning industry. Visit: www.issa.com

Will you be a part of the change or will you let it pass you by? Dianna Steinbach, Vice President of International Services, ISSA

I sincerely hope I will see you at the upcoming ISSA Cleantex Africa exhibition. ISSA, the worldwide cleaning-industry association, is excited to be a new partner in this year’s event. After the brainstorming and enthusiasm I saw at the ISSA Summit last year, I am very excited to see even more transformation in action as we spark the fire of new ideas and solutions with the expanded ISSA Cleantex Africa programme this June. Based on the advice of a local advisory council, ISSA is bringing multiple international experts to lead certificate workshops in costing and auditing, as well as a special forum devoted to winning over healthcare decision-makers. Plus, ISSA is offering

a leadership forum for emerging managers and new business owners, featuring Xolile Sizani, the Group Chief Executive Officer of Servest. Even more international leaders will be on hand to share ideas at the show-floor education theatre in short sessions. We want this edition to be packed with new thinking and innovation that make it very worthwhile to invest in a visit to the event. And after hearing about the status of the industry and knowing what our exhibitors and educational experts are bringing to share, I can guarantee that you will find the tools to make a difference in your business. We’re already seeing an uptick in visitor registrations of decision-makers

coming from outside South Africa, as well as more leaders making the trip from further away in South Africa. That’s because word is spreading about the value we brought to the ISSA Summit last year and how we are ramping it up even higher for you in June. In fact, we’re even offering a special travel package for those coming from further away. All of these details and more are available on the new, interactive website: www.issacleantex.com The global cleaning industry is coming to Johannesburg. The only thing you need to decide is whether you will be there to capture the knowledge and great ideas or be distracted by your dayto-day operations and let it pass you by.

African Cleaning Review May/June 2019

catalogue ISSA Cleantex Africa International and South African industry experts speaking at the ISSA Cleantex Africa 2019 Workshops/Forums In a rapidly changing environment, you need to keep abreast of the latest trends and technology in order to gain a competitive advantage.

Tommy Taylor

Marietjie Swanepoel

BICS, I.C.E. CIMS Auditor, professional trainer and educator with expertise in cleaning and facilities sector

Owner of MS Consulting, professional trainer to healthcare facilities and contract-cleaning companies

Presenter of the Estimating Made Easy Workshop (EME) on Tuesday, 4 June 2019

Guest speaker at the Healthcare Forum – Cleaning for Infection Prevention (HF) on 6 June from 09h00–12h00

Dianna Steinbach

Xolile Sizani

Vice President of International Services, ISSA

Group Chief Executive Officer of Servest SA, BSc Eng (UCT), MSc Eng (US), MBL (Unisa), GCC, SBS Executive Education (Oxford)

Presenter of the International Accredited Auditing Professional Workshop (IAAP) on Wednesday, 5 June 2019

Guest speaker at the Next Generation Young Executive Mentorship Forum (NGF) on 6 June from 13h00–15h00

Zainudeen Popoola-Aromire

Lesley Devenish

Director, FM & Operations, University of Nebraska-Lincoln, US & Council President of IEHA, a division of the ISSA

Infection Control Sister, two degrees in Nursing Science and several certificates in IPC, current treasurer – Infection Control Society of South Africa

Guest speaker at the Healthcare Forum (HF) – Cleaning for Infection Prevention on Thursday, 6 June 2019

Guest speaker at the Healthcare Forum – Cleaning for Infection Prevention on 6 June from 09h00–12h00

Visit www.issacleantex.com for additional information

Meet this year’s exhibitors and brands 3M • Abrasive Technologies • Afidamp Servizi • African Cleaning Review • Alpha Hygiene • Annovi Reverberi • Aquarius • Baby Change • Battery Pitstop • Bayersan • BEECA Cleaning Association • Betasan • Betco Chemicals • Bidvest Prestige Cleaning • Bonastre Pads • Bonastre Pro • Bonastre System • Bonus • Brite • Chicopee • Chlor Guard • Cleanfix • CleanFM Consultants • Cleanwise • Coba Africa • Colgate Palmolive Pakistan • Crown Batteries • Design Hygiene • Diversey SA • Doctor Clean • Eqstra Cleaning Equipment • Express • FSG Property Services • Filmop Fimap • Four Seasons Group • Genso Group • Germ Guard • Global Detergent Factory • GR5 • Greenspeed • Hako • Hawk • Hilco • Hokwang • Hygiene Systems • Hyvest • ICE • Impact Soft Services • Industroclean • InnuScience SA • Intelligent Cleaning Equipment • ISSA – The Worldwide Cleaning Industry Association • i-team Global SA • Kimberly-Clark Professional* • Kleen Purgatis • Kleenex • Klenco • Magic Renova • Matco • Max • Maxidet • Moving Edge • Musenga Investments • NBC Holdings • National Contract Cleaners Association • Newell Brands • Nilfisk • Ningbo Changqi International Trading Company • Numatic International • Orbipad • Oven Glo • Professional Body for Environmental Hygiene • Prime Cleaning Suppliers • Pro Clean • PRP Solutions • Rotowash SA • Rubbermaid Commercial Products • Safic • Scott • Services Seta • Solvdet • Specialised Maintenance Products (SMP) • Spilpak • SRI • TDL Hygiene Company • The Paper Connection (TPC) • Tork SA • Tracetex • TSM • Twister • Unger • Ustek RFID Solutions • Vectair Systems • Vileda • Walking Tall • Wap • Wetrok • XDPC List correct at time of going to print

African Cleaning Review May/June 2019

catalogue #issacleantex ISSA Cleantex Africa 2019 – Show catalogue Abrasive Technologies LLC – Russia

Annovi Reverberi, Italy

CleanFM Consultants

Abrasive Technologies has operated since 1998 and leads the Russian and CIS markets for mechanical cleaning products, including foam, abrasive, viscose and cellulose cleaners. As an innovative, successful and reliable manufacturing company, we have kept private and public spaces clean for more than 20 years by creating high-quality, efficient products for quick cleaning with less effort.

Annovi Reverberi, founded in Modena, Italy in 1958, is a globally recognised leading manufacturer of diaphragm pumps for crop protection, spraying, road-cleaning and firefighting applications, industrial triplex pumps for high-pressure washing and complete hot and cold high-pressure washers. Export sales represent more than 85 percent of total sales revenue. We have branches in China and the United States. Brands represented: Annovi Reverberi, AR Blue Clean

CleanFM is a global network of facilitiesmanagement experts that assists clients with any challenges they may experience. CleanFM will support clients by offering to develop innovative sustainable solutions. With our allegiance to all international cleaning associations and an extensive global network, we stay abreast of new developments and technology to help you attain and maintain a sustainable environment.

Stand E25 www.at-nhk.com

Afidamp Servizi, Italy Stand B21 www.afidamp.it

Afidamp Servizi is the voice of the professional cleaning industry in Italy. It unites producers, importers and distributors of products, machinery, paper and equipment, as well as other sectorial organisations. Afidamp organises the Pulire Verona Show, the largest professional cleaning-industry trade show in Italy, as well as Pulire shows in India, the UAE and Spain as part of the Pulire Cleaning Show Network.

African Cleaning Review

Stand B03 www.africancleaningreview.co.za

Stand E17 www.annovireverberi.it

Battery Pit Stop

Stand B07 www.batterypitstop.co.za Battery Pit Stop is a recognised company in distributing and marketing solutions that assists in making a cleaner, safer and healthier world. Our international supplier manufactures the world’s most reliable, powerful and durable floor-machine battery that will meet even your toughest batterycleaning needs. Our Crown floor-machine batteries deliver superior capacity and durability and are the preferred choice of floor-cleaning contractors worldwide.

Stand B10 www.cleanfm.co.za

Cleanwise/FIMAP

Stand E19 www.cleanwise.co.za Cleanwise imports, services and distributes floor-scrubber dryers, sweepers, vacuums and high-pressure cleaners. We also build specialised high-pressure cleaning equipment to meet customer needs and applications. Our brands are Annovi Reverberi and FIMAP SpA, both quality products from Italy.

COBA Africa

Stand A25 www.cobaafrica.com

BEECA Cleaning Association Stand C18 www.beeca.co.za

Published by e-squared publications for more than 20 years, African Cleaning Review is the continent’s only trade magazine dedicated to professional hygiene, cleaning, laundry and facility management and maintenance. It is published bi-monthly together with an annual Buyer’s Guide and is distributed to building service contractors and end users as well as key institutional sectors including government, healthcare, education, retail centres, hospitality, food processing, architects, quantity surveyors, property owners, facility management and general manufacturing.

The need to establish an association such as BEECA was driven by the growth within the contract-cleaning industry in South Africa and the need to support emerging empowerment SMMEs within the industry. The dramatic growth and expansion within this industry had created a definitive need for an alliance that will ensure that the needs of emerging empowerment businesses are addressed on an industry level.

Bidvest Prestige Cleaning Stand A30 www.bidvestprestige.co.za

Alpha Hygiene Mauritius Stand E18 www.alphahygiene.mu

Alpha Hygiene Mauritius, established in Mauritius for more than 25 years, is a member of the Alpha Group Ltd. As innovators in our industry, Alpha Hygiene provides a wide range of washroom services, cleaning equipment and hotel supplies (cleaning equipment, washroom and lobby amenities) designed to support businesses and facilities. Products include vacuum cleaners, dryers, auto-scrubbers, coldwater high-pressure cleaners, carpet-spray extraction, floor scrubbers and steamers, hand dryers, sanitary bins, soap and paper dispensers and perfume diffusers, stainless steel, plastic and colour-coded waste bins and garbage bins.

COBA Africa, the name behind the MATCO brand, has over 30 years’ experience in matting manufacturing. Our entrance matting is the very first step to effective cleaning, helping to stop dirt and moisture from being walked in at the point of entry.

Colgate-Palmolive (Pakistan) Ltd Stand A24 www.colgate.com.pk

Colgate Palmolive (Pakistan) Limited is one of the leading consumer-goods manufacturing companies in Pakistan. For exports, we offer locally produced products such as detergent powders, dishwashing products, all-purpose cleaners and sparkle toothpaste.

Design Hygiene Bidvest Prestige is the leading and largest specialist in world-class outsourced solutions in Southern Africa and Mauritius. Our wide range of service offerings includes contract cleaning, event staffing, caregivers, specialised cleaning services, mobile-toilet hire, training and landscaping.

Bonastre System – Spain Stand E23 www.bonastre-system.com

Manufacturer of diamond cleaning and polishing pads. We have developed a very easy system for polishing, cleaning and restoring floors. Just with water. Everybody can do it. We are looking for exclusive distributors in Africa.

Stand E30 www.designhygiene.co.za Design Hygiene is a premier provider of innovative products in hygiene equipment and consumables in South Africa. Design Hygiene sources products through internationally recognised manufacturers, providing clients with access to futuristic designs and touch-free technology.

#issacleantex

African Cleaning Review May/June 2019

catalogue ISSA Cleantex Africa Diversey SA

Stand B08 www.diversey.com Diversey’s purpose is to protect and care for people every day. We constantly deliver revolutionary cleaning and hygiene technologies that provide total confidence to customers across all our global sectors. These include facility management, healthcare, hospitality, retail and food service, in addition to food and beverage. Diversey is a provider of cleaning, sanitation and maintenance products, systems and services that efficiently integrate chemicals, machines and sustainability programmes. Everything we do is based on the implicit belief that cleaning and hygiene are life essentials and that what we undertake constitutes a vital service.

FSG Property Services

Stand E26 www.fsgpropertyservices.co.za

Hyvest will be launching four new products across the group, two from Hygiene Systems, one from SMP and one from TPC. Visit our stand for a free demonstration.

Intelligent Cleaning Equipment (ICE) Stand A31 www.ice4sa.co.za

Impact Soft Services

Stand C14 www.impactsoftservices.co.za We are an innovative service provider with over 17 years’ experience and the expertise of quality, effective and professional cleaning and hygiene-service provision, and the ability to provide tailor-made and personalised service-provision packages. Impact Soft Services provides the most reliable basket of services. We are an innovative cleaning company with experience and expertise in the delivery of quality and effective professional, reliable cleaning services in South Africa.

Industroclean

Stand E24 www.industroclean.co.za

ICE offers smart technology and introduces the latest in auto-scrubbers, commercial vacuum cleaners, floor burnishers, sweepers, carpet vacuum extractors and riding autoscrubbers to the South African and African market. The company’s extensive industry experience and innovative design team ensure that ICE is one of the few high-quality manufacturers in our industry. ICE believes that durability and reasonably priced spare parts are what customers need. Every decision we make is based upon these needs with no compromise. ICE offers cleaning machinery, chemicals and consumables.

i-team Global SA

Stands A15, B06 & E07 www.i-teamglobal.com Rendering of professional services including landscaping, cleaning, hygiene, office and security services.

Hako

Stands A14 Outside stands O1&O2 www.eiegroup.co.za Sweepers, vacuum-sweepers or scrubberdryers: Hako is your highly competitive partner for all indoor and outdoor cleaning work. We offer various walk-behind and rideon machines as well as innovative solutions and chemicals. Regardless of what you are looking for, Hako has the right solution.

Global Detergent Factory – Betco – Qatar Stand E11 www.global-detergents.com

Global Detergent Factory (GDF) manufactures and sells BETCO US Cleaning, Food Safety and Hygiene Chemicals.

Hyvest Group

Stand E01 www.hyvest.co.za The Hyvest Group represents an innovative and industry-leading group of companies focused on the wholesale supply of a comprehensive range of products and services in support of the African hygiene and cleaning industry. Our rapidly growing and diverse manufacturing capabilities in chemicals and aerosols, along with our industrial paperconverting operations coupled with our wholesale proprietary and market-leading hardware and allied consumable offering, sets us apart from any other cleaning and hygiene supply group in Africa.

African Cleaning Review May/June 2019

Our product offering includes floorcare equipment such as professional scrubberdryers, sweepers, vacuum cleaners and high-pressure washers. Our range is further complemented by a variety of superior-quality janitorial products that have been sourced from around the world, including cleaning and mopping trolleys, window and floor cleaning tools, as well as floor and surface cleaning consumables. Our quality chemical products are manufactured at our head office in Honeydew, Gauteng, and have been carefully formulated to suit most cleaning applications. Our range of Wap pressure washers is also produced here, characterised by a quality and hardiness that is well suited to the local market.

i-team Global focuses on the development and design of high-end cleaning machines, products and utilities ranging from scrubberdryers, vacuum cleaners, gum removers, lighting solutions, microfibre pads and all-inone cleaning islands. Our goal is to simplify the entire cleaning process and to bring back the fun in cleaning. At i-team, we like to do everything according to our core values, reflected in three simple but meaningful words: Inquire. Innovate. Inspire.

ISSA – The Worldwide Cleaning Industry Association Stand B05 www.issa.com/emea

InnuScience SA

Stand C11 www.innuscience.com/za InnuScience is a world-leading brand in the research, development and manufacturing of biotechnology cleaning products. Our high-performance products use active microorganisms to provide maximum cleaning efficacy. At InnuScience we believe that biotechnology is the smartest way to solve your everyday cleaning and odour management challenges. Combining innovation, technology and efficiency, InnuScience manages to surpass the highest global eco standards, by providing biotechnology-based products that are safe, economical and environmentally friendly.

With more than 9 300 member companies – including distributors, manufacturers, building-service contractors, in-house service providers, and more – ISSA is the world’s leading trade association for the cleaning industry. The association is committed to changing the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. Headquartered in Northbrook, IL, USA, the assocation has regional offices in Mainz, Germany, Parramatta, Australia, and Shanghai, China.

Musenga Investments Stand B14 www.musenga.co.za

#issacleantex

Provider of industrial and commercial cleaning, total waste management services and hygiene services.

catalogue #issacleantex National Contract Cleaners Association (NCCA)

Ningbo Changqi Bathroom Hardware Industry Co. â&#x20AC;&#x201C; China

The NCCA strives to provide leadership to the cleaning industry by creating a professional environment through facilitating and coordinating industry activities, by providing quality services, maintaining a national platform and influencing the environment to achieve the desired benefits for its members and the professional cleaning community.

DoctorCleanÂŽ has developed and produced high-quality hand-sanitiser-dispenser systems for 19 years, focusing on continually manufacturing the most innovative, reliable and durable dispensing products in the hygiene market. With a chemical-friendly, recyclable bottle and disposable gag, all liquid (including foam soap, hand sanitiser and alcohol gel) can be used, which is in high demand for many hygiene-sensitive public spaces such as hospitals, healthcare, schools, offices and hotels. There are three main dispenser systems: automatic handsanitiser dispenser, manual hand-sanitiser dispenser and elbow-operated disinfectant dispenser.

Stand B11 www.ncca.co.za

Numatic International Stand A34 www.numatic.co.za

Numatic International South Africa has been in South Africa for 24 years and has secured an enviable position throughout the commercial and industrial market. Our reputation has been based on the ability to provide innovative products that are practical in design, with a high level of quality and reliability. Numatic offers: a national footprint; skilled sales team; technical support; training and skills development; stock availability; innovative product design; quality assurance; research and development; and market expertise.

Stand E22 www.doctorclean.com.cn

Prime Cleaning Suppliers Stand B01 www.primecs.co.za

Prime Cleaning Suppliers offers an exciting range of products and brands to service all sectors of the cleaning industry. Prime Cleaning Suppliers has spent several years building strong brands, many of which have been tested by the SABS 1826 and

1853 standards, which gives the customer confidence when using the products. All disinfectants are registered as per Act 29 and compliance to the VC8054 compulsory specification for disinfectants. Paper products carry either the Sappi Triple Green mark or FSC certification. Prime Cleaning Suppliers distributes Kimberly-Clarkâ&#x20AC;&#x2122;s Kleenex and Scott ranges of products as well as the imported Wetrok machines and chemicals. Prime Cleaning Suppliers is a national company with an ongoing commitment to product and service quality to ensure the best long-term solution to customers.

PRP Solutions

Stand E05 www.prpsolutions.com People Resource Planning Solutions is a management-enabling tool that empowers managers to improve people productivity and the bottom line. Our solution provides real productivity solutions with real results, in real-time. Globally unique, PRP is the most comprehensive end-to-end solution for people-productivity management. It is a management enabler that allows you to optimally plan, organise and control.

African Cleaning Review May/June 2019

catalogue ISSA Cleantex Africa Professional Body for Environmental Hygiene (PBEH) Stand C16 www.pbeh.co.za

The PBEH is a voluntary body made up of members that preside over issues that affect the specialised field of skills development in the professional cleaning industry. Furthermore, the PBEH recognises and designates individual’s expertise in the field of cleaning.

Rotowash SA

Stand A32 www.rotowash.co.za

waste-management solutions, food-storage solutions and material-handling solutions.

Safic

Established in 1981, Safic has become the leading local manufacturer and supplier of cleaning and maintenance chemicals, equipment and consumables, as well as water-technology and specialist-product solutions. These are supplied to all major market segments throughout the Southern African region. We represent international companies, such as Cleanfix, Greenspeed, SRI and Kleen Purgatis.

Stand E09 www.tdlhygiene.com

Rubbermaid Commercial Products Stand A33 www.rubbermaidcommercial.co.za

Rubbermaid Commercial Products is the leading manufacturer of a premium range of washroom products, cleaning solutions,

African Cleaning Review May/June 2019

Stand C03 www.tork.co.za

Stand C01 www.safic.co.za

TDL Hygiene Co. – China

Advanced Cleaning Technology – One solution for ALL types of flooring! Rotowash machines deliver a high-quality cleaning solution on any flooring, carpets, as well as escalators, leaving the surface ready to walk on within minutes!

Tork SA

TDL HYGIENE was established in Shenzhen, China, in 2010, as a professional manufacturer and wholesale supplier of dispenser and cleaning products. We offer various packing solution for a variety of clients. Our main products include: soap dispensers, hand soap refill bags, toilet paper-towel dispensers, air freshener dispensers, hand dryers, hair dryers and dust bins. We supply 400 000 sets of empty soap bags and 50 000 dispensers monthly to different clients around the world.

Tork is the leading global brand in workplace hygiene. From paper towels in hospital washrooms to napkin dispensers in restaurants – Tork delivers a great experience for the user and a convenient experience for the buyer. As part of Essity, we are dedicated to serving your needs in a sustainable way, saving you time, money and effort. We have a wide range of dispensers and refills designed to meet your needs.

Tracetex/USTEK RFID Solutions Stand A19 www.tracetex.com

Tracetex represents Ustek RFID Solutions in South Africa. Ustek RFID Solutions is based in Turkey and is a vertically integrated company that designs and manufactures integrated RFID terminals, industrial grade, high performance UHF RFID tags and industrial laundry specific applications in industrial laundries, hospitals, hospitality and retail. Our tags and equipment are unbeatable in performance.

editorial GCE New Tennant walk-behind scrubber delivers exceptional cleaning performance

Tennant’s ec-H2O NanoClean® technology is also available as an option on the new T600e.

Industrial cleaning-equipment solutions provider, Goscor Cleaning Equipment (GCE), has launched the new Tennant T600e walk-behind floor scrubber in South Africa. The T600e forms part of the T600 family, which also comprises the T600 and the T600EE. However, Peter Esterhuizen, National Sales Director at GCE, says that only the T600e will be readily available for the South African market while the other two models will be available on demand. GCE is targeting the BSC, industrial and warehousing sectors with the new model. “The T600e replaces the 5680 which was renowned for its robust and durable build,” says Esterhuizen. The new T600e industrial-strength scrubber comes with an innovative suite of technologies and productivity-boosting features to drive cleaning performance and efficiency. It offers an ideal solution for professional cleaning companies looking for consistent quality cleaning results, even in the harshest of environments. The scrubber promises to deliver the high-quality, highperformance advantages that have become synonymous with the Tennant name. One of the key features is its increased versatility – customers can virtually clean any hard-floor surface with a wide range of cleaning heads, including an orbital option. A large-capacity 121-litre solution tank and 140-litre recovery tank allow users to scrub longer between empty and fill cycles, thus ensuring longer running time. Operation is simplified by the easyto-understand controls featuring variable speed control bail, propel toggle and speed setting within easy reach. Easy maintenance is also a major design focus. “Preventative maintenance is simplified by easy-to-identify yellow maintenance touchpoints,” explains Esterhuizen. Tennant’s ec-H2O NanoClean® technology is also available as an option on the new T600e. It electrically converts water into an innovative, detergent-free solution that cleans effectively, saves money and reduces environmental impact compared to daily floorcleaning chemicals. The converted water is created by an onboard e-cell that generates millions of tiny microscopic bubbles known as nanobubbles that promote the cleaning efficacy of the solution. With safety in mind, Tennant is the only company that has a listed Type EE battery-powered floor-cleaning machine for use in a number of special hazardous environments. For more information about Goscor Cleaning Equipment, a BUD Group Company visit: www.goscorcleaning.co.za

African Cleaning Review May/June 2019

educational

Disrupting traditional dishwashing operations Wonderful marketing campaigns, exciting menu choices, impressive service and breathtaking ambience can all attract patrons to restaurants. However, it only takes a single complaint on social media or the like about dirt in a facility or unhygienic food practices to spiral a food establishment’s reputation down the drain.

onversely, technology is becoming a game-changer in elevating hygiene in food-safety practices and protocols. The latest IDC Worldwide Semiannual Smart Cities Spending Guide revealed that combined spending from smart city programmes from Singapore, Beijing, Shanghai, and Seoul are expected to reach over US$4 billion this year. Strategic priorities related to data-driven public safety, resilient energy and infrastructure, and intelligent transportation will bring in the most significant part of spending in 2019. With Singapore going full steam ahead with its Smart Nation initiative, the smart use of water and energy in restaurants and kitchens will continue to shape innovation in these areas. Surachet Tanwongsval, vice president and general manager of Ecolab AsiaPacific, a global provider of water, hygiene and energy technologies and services, offers more insight. “Typically, when considering user experience in a restaurant, food safety is taken for granted. Consumers see what is at the front of the house – where you sit, where you dine, how the food is being served,” explains Tanwongsval. “However, there’s actually a tremendous effort that goes into ensuring food safety behind the scenes in the kitchen. And a huge part of what happens there is related to the dishwashing operations. While there are technologies to track the movement of food from farm to fork, what people don’t consider is that before you put the food into your mouth, the plate and the cutlery play such an important part in terms of food safety.”

African Cleaning Review May/June 2019

Critical temperature levels are monitored by sensors to ensure that germs are killed and food-safety issues addressed. Other sensors monitor functions such as regular changes in water and detergent, among others. Introduced by Ecolab to the market a year ago, SMARTPOWER is its proprietary chemistry, used in dishwashing operations to break down food soils and prevent re-attachment. It also reduces labour cost and saves water. Critical temperature levels are monitored by sensors to ensure that germs are killed and food-safety issues addressed. Other sensors monitor functions such as regular changes in water and detergent, among others. These sensors provide digital readings on many different parameters in the performance of the dishwasher. The SMARTPOWER controller has 3G and 4G connectivity and sends all

this information to be stored in the cloud. The data is then converted into meaningful insights, which the client can read on a screen in real time. Tanwongsval points out that the data amounted to nothing without interpretation and customised attention. Hence, food-safety experts are assigned to provide personalised on-site services to help address the problems, in addition to identifying trends in operations and opportunities in training.

Sustainability and savings This winning combination of chemistry, digital monitoring and customised service means that restaurant and hotel

educational clients can have peace of mind with regards to food safety. It also frees them to focus on creating quality food and services for their guests. The JW Marriot Hotel South Beach in Singapore is one such client enjoying the benefits of SMARTPOWER technology. According to Ecolab, restaurants using SMARTPOWER are reducing daily washing loads at an average of 10 percent which translates into fewer employee hours and reduced overall water and energy costs. Another critical element is the sustainability factor. Many businesses want to cut down on plastic consumption. The increase in productivity and efficiency with a dishwashing technology like SMARTPOWER enables businesses to make greener decisions and significantly reduce plastic-ware usage. Moreover, the packaging of SMARTPOWER products makes use of less plastic as compared to other dishwashing products, adding yet another eco-friendly benefit.

Productivity and innovation During 2018, the Singaporean government announced the Productivity Solutions Grant (PSG) to entice businesses to improve productivity. Singapore Finance Minister Heng Swee Keat announced in Parliament that: â&#x20AC;&#x153;With the rapid pace of change and greater competition, we must make innovation pervasive throughout our economy.â&#x20AC;? Food businesses need to realise that the old industry norm of using paper-

and-pen systems to track important food-safety protocols can no longer work in todayâ&#x20AC;&#x2122;s competitive and more demanding landscape. Furthermore, the ongoing challenge of preventing foodborne illnesses can be wholly overcome with technology. Incorporating tech tools into restaurants and other food businesses is one of the smartest moves a company can make to keep its food and consumers safe and its reputation intact.

African Cleaning Review May/June 2019

feature hard-floor care solutions

Cleaning up a retail facility’s floor-care programme Large, high-traffic facilities like retail stores face numerous floor-care challenges while dealing with fewer resources. Although a new floor-care machine may have a high initial investment cost, it provides numerous benefits for employees, facilities and your business’s bottom line.

Floor-care challenges Proper floor care requires a careful balance between factors like unique traffic patterns, seasonal issues such as rain, snow, dust and sand, various substrates and finishes, and surface changes such as upward or downward slants. Machine operators must match chemicals, squeegees, brushes and floor pads to the task to maximise cleaning performance and efficiency. However, the retail industry has high turnover rates, making it difficult to continuously train new employees on how to correctly prepare, operate and maintain floor-care equipment. Budget constraints also present challenges and may mean that the time between restripping, recoating and burnishing is extended. However, regular floor maintenance helps reduce costs and downtime associated with floor replacement.

Floor-care machine considerations Finding a floor-care machine that best fits your business and budget is crucial. Before making a purchase, ask yourself what types of substrates you need to clean, how frequently the machine will

be used and how the expense of the machine will be managed (purchased vs leased). Then, look for a machine that is: • Simple and intuitive. It should be easy for operators to switch out squeegees, brushes and floor pads and all tools should have wear indicators so that operators know when they need replacing. Icon-driven controls help assist in overcoming language barriers, while automatic shut-offs can protect employees and the machine in unsafe conditions. • Equipped with speed-controlled solution dosing. A typical machine has a specific flow rate and dispenses chemicals approximately every minute, regardless of its speed. Today, select machines accommodate for changes in speed during manoeuvres such as turning. Speed-controlled solution dosing eliminates chemical waste and reduces labour costs because operators don’t have to fill the machine’s tank as often. • Equipped with an advanced squeegee. Operators shouldn’t have to manually adjust the pressure

that the squeegee has on the floor to account for changes in floor surfaces or angles. The squeegee should be able to pick up the water and chemical dispensed onto floors and be durable. • Able to share machine-tracking data. Machine tracking devices allow you to set a perimeter and receive alerts when the machine leaves a predetermined area. You can also see which machines have low battery levels, whether the machine is being operated and whether it has collided with a wall or other object. In addition to stand-on, walk-behind and ride-on machines, organisations may want to consider hands-free machines that clean floors autonomously at the push of a button. These robotic machines allow employees to focus on other key cleaning tasks while floor care is being completed. The right floor-care machine coupled with a comprehensive training programme can improve facility cleanliness, while enhancing employee satisfaction and reducing labour, maintenance and chemical costs.

Floor care – completely free of chemicals

leaning floors used to be all about just cleaning floors. However, Twister is a revolutionary floor-cleaning method for everyday machine cleaning of any type of floor. Twister pads with billions of impregnated microscopic

African Cleaning Review May/June 2019

diamonds clean and polish floor areas simultaneously – completely without chemicals. It’s the easy, cost-efficient and environmentally friendly approach to professional cleaning, producing astonishing results on just about any type of floor.

By micro-polishing the floor, Twister creates a mechanically densified surface with increased resistance to dirt and wear. That’s why, while not only pleasing to the eye, high gloss is more than just an aesthetic feature.

editorial Twister Twister creates a mechanically densified surface with increased resistance to dirt and wear. also lowers the life-cycle costs of flooring, by offering the possibility to refurbish floors â&#x20AC;&#x201C; making them easier to keep clean with a perfect finish over time.

Safer environments

Increased cost efficiency With Twister pads, water is all you need for daily cleaning. The fact that you wonâ&#x20AC;&#x2122;t be needing chemicals anymore means a lot of things. From an economic standpoint, it means no more money down the drain â&#x20AC;&#x201C; literally. But Twister increases cost efficiency in more ways than one. It helps reduce or even eliminate the need for periodic maintenance and thanks to the fact that no chemicals are used, it reduces the need for machine maintenance. It

Cleaner floors are safer floors and this is for many reasons. Cleaning without chemicals means safer cleaning procedures, improving the work conditions for employees, while at the same time creating healthier, chemicalfree environments for visitors. Floors cleaned with Twister and water also provide increased slip resistance.

handling, less administration and lower transport costs.

For daily cleaning think green Irrespective of which colour Twister pad you will be using, you can be sure that the actual cleaning process is as green as can be. The green pads are for daily maintenance, but there are also pads for anything from deep cleaning to floor restoration.

Lower environmental impact From 100 percent chemical-free daily cleaning and polishing to significantly reducing the need for consumables, Twister is a sustainable approach from every perspective. Better yet, switching to Twister instantly equals less waste

African Cleaning Review May/June 2019

facilities management review

How to choose a quieter hand dryer Hand dryers are convenient to use and compared with fabric or paper towel alternatives, relatively inexpensive and easy to maintain and operate from a facilities-management point of view.

he environmental impact in terms of energy use and the sustainability of resources, it can be argued, are also much lower than disposable or washable alternatives. However, the human built environment is an ever-changing place and the more we learn about it and its effect on the inhabitants, the more we realise that noise pollution has a negative effect on every part of our daily life. Hand dryers don’t have to be louder to be quicker at drying your hands, as a well-designed hand dryer can be both efficient and quiet in operation, according to Mitsubishi Electric, which offers advice in selecting a quieter hand dryer.

Impact of a noisy environment Noisy environments pose a variety of issues; while to most people they are simply unpleasant, they can be upsetting for more sensitive people such as small children and the elderly. Noise generated by hand dryers in public washrooms, although not dangerous, can be extremely undesirable and contribute to general noise pollution. Some hand dryers can reach noise levels up to 84 dB, equivalent to the sound emitted by diesel trucks. Such volumes are perceived by humans as twice as loud as the 70-dB sound of a vacuum cleaner.

Effects of noisy hand dryers in washrooms The noise is often amplified in a confined space with hard surfaces. In many facilities, hand-dryer noise is not always confined to the washroom, as it may be heard in nearby rooms as well. Because noise can break people’s concentration, this is of particular concern in schools, hospitals, theatres, libraries and any other area where a quiet atmosphere is desired.

African Cleaning Review May/June 2019

As hand drying is a fundamental step in hand hygiene and hand dryers offer an attractive combination of low-cost operation and drying efficiency, they are the most popular drying method, and a mainstay in public washrooms. Therefore, it is desirable to make them as quiet as possible.

What makes an automatic hand dryer noisy? The main sources of noise in a hand dryer are the air-outlet nozzles and the fan/motor, or ‘blower’ unit. This means that an optimum design of these two parts can reduce their noise levels while maintaining high drying efficiency. Generally, warm-air hand dryers work by maintaining a relatively large, turbulent, three-dimensional stream of hot air and thereby generate different air flows that intersect and collide. This interaction between air flows produces noise. In contrast, high-speed air-curtain hand dryers create a thin, laminar, twodimensional blade of air with minimal air collision and reduced noise.

Noise reduction benefits of highspeed air-curtain hand dryers High-speed air-curtain hand dryers are considerably quieter than traditional warm-air hand dryers. • High-speed hand dryers generate noise for a shorter period, as they dry hands in a third of the time required by traditional hand dryers.

In fact, while most warm-air hand dryers need 30–40 seconds to fully dry a pair of hands, high-speed air-curtain hand dryers like the Jet Towel perform the same task in approximately 10 seconds, reducing the amount of noise by two-thirds. • The air inlets and outlets in highspeed air-curtain hand dryers are also smaller and, therefore, provide less opportunity for noise to escape from the body of the dryer. • Finally, as a lower air volume is generated, the motor needs to displace less air. This means that the motor can be smaller, which consequently produces less noise.

Effective design for noise abatement Fine-tuning the high-speed air-curtain dryers can further reduce noise. Mitsubishi Electric launched the first high-speed air-curtain hand dryer, known as Jet Towel, in 1993. Since then, it has mastered the art of noise reduction and has continuously developed its hand dryers to include every practical method available to reduce noise. • Using highly efficient motors, installing sound-wave-absorbing mountings, or inserting dust filters that can dampen vibrations. • Removing the sound frequencies that are particularly annoying, i.e. the higher and lower pitched ones, contributes to creating a

facilities management review less irritating, less ‘noisy’ sound. This can be done by identifying the frequencies within an annoying sound signature and generating reciprocal wave patterns so that peaks cancel out troughs and vice versa. • Reducing the noise escaping from the motor. Mitsubishi Electric engineers designed a long air duct that was deliberately shaped to create a twisting air passage that reduces the amount of noise emitted from the fan/motor unit. • For the ‘hands-in’ model, the Jet Towel Smart, the drying cavity

and the opposing air-flows can be sources of further noise, but this is combatted by two additional noiseabatement features: 1. An air-flow-directing silencer fitted in the drying chamber, and 2. Wave-shaped air nozzles that direct drying air onto the user’s hands are shaped and positioned to help avoid turbulence created by the two opposing air sheets. The adjustments cut the noise level by 1 dB, which may not sound like much, but is equivalent to shifting from the sound of a passenger car (77 dB) to

living room music (76 dB). All these acoustic improvements make Jet Towel models the quietest high-speed air-curtain hand dryers on the market. By emitting only 56–62 dB when in operation. The Mitsubishi Electric Jet Towel app is now available from the App Store for both iPad and iPhone. Use this app to find product information about our unique high-speed jet-hand-dryer products. With this app you can estimate running costs, read about case studies around the world, and even simulate how the Mitsubishi Jet Towel would look installed in your facility.

Celebrating the FM profession worldwide

n 15 May workplace and facilities managers of the world united in celebration and recognition of their profession in order to mark World FM Day. In the UK, The Institute of Workplace & Facilities Management members saluted their profession by inspiring the next generation to join it, delivering activity-based workshops in schools across the UK with the aim of encouraging the next generation to learn about its diversity and impact and to get involved. The schools project is the pilot phase of an IWFM ‘career of choice’ campaign being developed with input from leading FM service providers to address the profession’s growing skills gap. In future, the campaign will target different audience groups, including graduates in relevant disciplines and others such as military personnel, aiming to attract the brightest and best people into the broad sector. The aim is to establish a resource hub via the IWFM website accessible to anyone interested in pursuing a career in workplace and facilities management. For more about World FM Day visit: www.ifma.org/events/fm-events/world-fm-day

African Cleaning Review May/June 2019

feature hand hygiene

Promoting hand hygiene – the first step in preventing the spread of superbugs

Each year, hundreds of millions of patients around the world are affected by healthcare-associated infections (HCAIs). HCAIs are the most frequent adverse event in healthcare, with hand hygiene having a critical impact on infection prevention and control. Most HCAIs are preventable through good hand hygiene – by cleaning hands at the right times and in the right way.

any individuals and companies celebrated World Hand Hygiene Day, sponsored by the World Health Organization, on 5 May. The aim of the annual campaign is to maintain a global profile on the importance of hand hygiene in healthcare and to bring people together in support of hand-hygiene improvement, globally. The theme for this year was ‘Clean care for all – it’s in your hands’, with key messages sent to: • Healthcare workers: Champion clean care – it is in your hands. • IPC leaders: Monitor infection prevention and control standards – take action and improve practices. • Healthcare facility leaders: Is your facility up to WHO infection-control and hand-hygiene standards? Take part in the WHO survey 2019 and take action! • Ministries of health: Does your country meet infection-prevention and control standards? Monitor and act to achieve quality universal health coverage.

African Cleaning Review May/June 2019

• Patient advocacy groups: Ask for clean care – it is your right. Five Moments for Hand Hygiene has emerged from the WHO Guidelines on Hand Hygiene in Healthcare to add value to any hand-hygiene improvement strategy. Quite simply, it defines the key moments for hand hygiene, which are shown in the diagram on page 23. The 5 Moments fr Hand Hygiene are not just for hospitals; every setting should be targeted, which will in turn support people-centred quality health services and quality health for all, in line with this year’s campaign theme. Hands are the main transmitter of germs. We use our hands to carry out most tasks during the day. Because we do it automatically, we almost forget what an important tool they are. We use our hands to greet people, to type, to write, to eat, to open doors, to work, to drive... and now imagine how many germs you have passed on in one hour, let alone a full day... Hand hygiene is just as important as eating and sleeping. We sleep to

feel better, we eat to keep energised; we should ensure that we clean our hands regularly to keep healthy. Help reduce the spread of germs by washing your hands regularly or sanitising if water is not available. The following article by Deb Group, a world leader in occupational skin care and hand hygiene, takes a closer look at the importance of promoting hand hygiene as the first step in preventing the spread of superbugs.

Tackling the rise of ‘superbugs’ with effective hygiene Predicted to kill 10 million people every year by 2050 without action, antimicrobial resistance (AMR) and the rise of ‘superbugs’ are considered the biggest threat to modern healthcare. In light of the recently published AMR strategy, ‘Tackling AMR 2019–2024, the UK’s five-year national plan’, Deb Group believes that there needs to be more focus on promoting the importance of hand hygiene as the first step in preventing AMR.

feature hand hygiene Therefore, it is important that we reduce the risk of bacteria developing resistance in several ways including only using antibiotics when they are needed â&#x20AC;&#x201C; the most important factor, and preventing infection in the first instance.

Tackling AMR â&#x20AC;&#x201C; the fundamental role of hand hygiene

The current threat of AMR AMR is now regarded as one of the most serious global threats to human health in the 21st century, with the UK already seeing a rise of antibioticresistant illnesses, which currently kill around 5 000 people a year in the UK alone. The misuse of antibiotics is putting healthcare environments at risk. Without effective antibiotics, surgery, emergency operations and chemotherapy will be less safe and even minor infections could prove fatal.

Practising hand hygiene is not a simple one-time activity that can be ticked off at the start of the day for compliancesake; it is critical to effective infection prevention and for reducing the incidence of HCAIs. It should be noted that 50 to 70 percent of HCAIs are transmitted by hands, adding an extra burden to nursing staff, and in turn, increasing the risk of AMR through over-use of antibiotics for something that the patient wasnâ&#x20AC;&#x2122;t initially being treated for. It is important that we promote regular and effective hand hygiene, using the principles set out in the WHO multimodal hand-hygiene strategy, implemented according to the WHO 5 Moments of Hand Hygiene. This strategy is the singlemost effective way to help prevent the spread of infection and considers all factors that impact and influence hand hygiene.

The WHO multimodal strategy gives a useful framework and the benefits of using hand-hygiene-product protocols to wash, sanitise and care for hands, are well known, but more needs to be done to improve handhygiene compliance through accurate monitoring and data recording.

Using technology to drive handhygiene compliance Direct observation has for many years been the principal way in which hand hygiene has been measured. However, this method inflates compliance rates by up to 300 percent, contributing to a climate of complacency among healthcare managers and workers that handhygiene compliance is better than reality. Despite advances in direct observation, HCAIs still pose a massive threat to patients, staff and visitors. It is no longer sufficient to treat the infection; we must prevent the spread before it becomes a problem. The way to achieve this is by changing the hand-hygiene culture through rigorous monitoring and effective feedback, which can be achieved through electronic monitoring.

African Cleaning Review May/June 2019

feature hand hygiene In supporting the WHO multimodal strategy for hand hygiene, electronic group monitoring systems have been shown to increase WHO 5 Moment hand-hygiene compliance rates by a quarter, while decreasing hospital onset of MRSA by 42 percent. These systems can provide hospital leaders with reliable, quantified data that tracks overall performance, providing regular feedback and clearly indicating where further effort is required to improve compliance. We need to take every opportunity to prevent infection and the need to use antibiotics, and the opportunity starts with hand hygiene. We cannot underestimate the role it plays in tackling this global healthcare crisis.

Proper hand-washing technique It is widely accepted that there is a correct technique to good hand washing and separate studies from around the world show that good hand-hygiene practices can reduce illness, absence due to illness and the associated costs by up to 40 percent. However, numerous studies continue to demonstrate that the correct procedure of hand washing is not adhered to.

Improper hand washing It is not always possible to protect

editorial Tork

the skin against various contaminants in the workplace. Therefore, cleaning and taking care of the hands is an important part of developing a proactive, holistic stance against workrelated skin disorders. However, for any organisation, implementing and maintaining appropriate hand-hygiene practices is a daily challenge as there are inconsistent hand-hygiene habits across the different populations: • Separate washroom studies from around the world show that only 70 percent of people wash their hands and only 30 percent of people actually use soap when washing their hands • People do not wash their hands frequently or adequately – the average person washes their hands for around 10 seconds. This will remove around 90 percent of germs from their hands • Bacteria grow and double in number in less than 20 minutes

Correct hand-washing technique Removing all dirt and contaminants from the skin is extremely important. Hands and other soiled parts of the body should be cleaned at least at the end of each work period, prior to breaks, or when visiting the washroom.

Washing your hands can result in a more positive working environment Not only can you help yourself and others stay healthy by washing your hands – you can also make your loved ones happier and more willing to interact and your colleagues more satisfied at work, according to a global survey conducted by Essity. It’s well established that handwashing is one of the most effective measures to prevent the spread of infections, and that

African Cleaning Review May/June 2019

The correct method of cleaning is also important. Developing a good hand-washing technique is imperative to ensure that hands are thoroughly clean. Particular attention should be paid to the backs of the hands and fingertips as these are frequently missed. It is usual to wet hands before dispensing a dose of soap into a cupped hand, however, for heavily soiled hands it is advisable to apply the appropriate specialist hand cleanser directly to the skin before wetting. In all cases, it is important to follow the recommended hand-washing instructions. 1. Rub palm to palm 2. Rub palm over back of hand, fingers interlaced 3. Palm to palm, fingers interlaced 4. Fingers interlocked into palms 5. Rotational rubbing of thumb clasped into palm 6. Rotational rubbing of clasped fingers into palm The skin should always be properly dried to avoid the risk of chapping, particularly during cold weather. Clean towels should be available at all times – dirty towels mean exposing the skin to more dirt and the risk of infection. Ideally, ‘single issue’ disposable towels should be used, as the use of ‘communal’ towels can lead to contamination.

it has the power to save millions of lives. Now, a new global survey conducted by Essity, producer of Tork, reveals that washing your hands can also have a positive impact on how those people around you feel and behave. Clean hands can make others more comfortable. People are more comfortable touching others when knowing that everyone washes their

editorial Tork hands properly. Almost half of the respondents said that they would be more comfortable shaking hands if they knew that others practised proper hand hygiene, and almost 3 in 10 would be more comfortable touching strangers, and 1 in 5 would also be more comfortable hugging others and helping someone in need. Clean hands can increase others’ life satisfaction. Knowing that other people wash their hands properly would have a positive impact on the state of mind for 8 in 10 respondents. While 4 in 10 would feel more comfortable in general, more than 3 in 10 would feel more satisfied in life, and 1 in 5 would feel happier, according to the survey. Clean hands can make businesses flourish. The survey showed that 4 in 10 full-time employees wanted hand hygiene to be given higher priority at work. If all colleagues washed their hands properly, 3 in 10 would be more satisfied, and more than 4 in 10 would feel more comfortable at work. Proper hand hygiene can also bring more sales and even boost customer loyalty; noticing that the staff at a restaurant have clear routines for hand washing would make almost half of all respondents more willing to eat there again. “Our hands have the power to improve well-being of our loved ones, and washing your hands has far-reaching implications on the people around you. That is something we should all embrace, not only on Global Handwashing Day, but every day,” says Thomas Bergin, Healthcare Marketing Director Professional Hygiene at Essity.

Why wash your hands? A vast majority – 8 in 10 – said they wash their hands to protect themselves, while only 1 in 10 wash their hands to protect others. However, focusing on the altruistic side of handwashing might be an effective trigger to improve handwashing practices. In fact, 1 in 4 respondents said they would wash their hands more often if they knew it had a positive impact on others. If we all start thinking about how our hands affect the people around us, we might be able to improve overall handhygiene compliance and unleash the full power of our hands,” says Bergin.

Women wash hands more often than men Today, far from everyone washes their hands as often as they should. Globally, 3 in 10 don’t wash their hands before eating, more than 2 in 10 don’t wash their hands before cooking, and more than 1 in 10 don’t even wash their hands after visiting the toilet. Men in particular are underperforming, as women around the world wash their hands 30 percent more often than men. “Washing your hands with soap for 20–30 seconds at the critical hand-washing moments defined by CDC, and drying with paper towels, is key to maintaining proper hand hygiene. It’s a simple act with powerful implications,” concludes Bergin. The Tork brand offers professional hygiene products and services to customers ranging from restaurants and healthcare facilities to offices, schools and industry. Products include dispensers, paper towels, toilet tissue, soap, napkins and industrial & kitchen wipes. For additional information contact: kirsty.collard@essity.com

African Cleaning Review May/June 2019

editorial Hygiene Systems

Whose hands did you touch today? Poor hand-hygiene practices are the major cause of colds and flu during the winter months. With 80 percent of common infectious diseases transmitted by our hands, many cold and flu bugs are passed from person to person through hand-to-hand and surface-to-hand contact.

tudies have shown that 1 in 5 people donâ&#x20AC;&#x2122;t wash their hands after using the washroom and 95 percent of those that do, donâ&#x20AC;&#x2122;t wash their hands long enough to kill harmful bacteria. Two out of every five adults will suffer from colds, flu or stomach ailments this winter through the transmission of germs due to poor hand-hygiene practices. Studies have also revealed that the average person touches their face 15 times every hour! Every time you touch your nose or mouth you are transferring potentially harmful bacteria that you may have on your hands. The cost of absenteeism to the South African economy through colds and flu each year ranges between R1.7 and R2.25 billion and the average cost to a company for an absent employee is around R500 per day. The average cost of a hand sanitiser used 4 to 5 times per day is less than R2.00 per person per day: a small investment to make against a far larger return. This winter you can contribute to reducing absenteeism in the workplace through the use of personal and communual hand sanitisers and assist in promoting good hand-hygiene practices. The Betasan hand-sanitiser range has

been formulated to kill bacteria on your hands and is available in a variety of formats. The product itself is formulated in accordance with the World Health Organizationâ&#x20AC;&#x2122;s (WHO) handrub formulation guidelines. Designed as a liquid or gel hand sanitiser, the alcoholbased formulations rapidly and effectively sanitise hands by inactivating a wide array of potentially harmful microorganisms

sensor-sanitiser units is at entrances or in and around conference or meeting rooms where there is always hand-tohand contact through meet and greet situations. This application has become popular among contract cleaners that provide this as an additional service to their clients. Also available as a counter-mount dispenser designed for areas where space is limited and for workers who

The cost of absenteeism to the South African economy through colds and flu each year ranges between R1.7 and R2.25 billion. without causing dryness. Certification against SABS 1853:2017 ensures that the Betasan products are safe for use in food areas as disinfectants. The Betasan range of dispensers and personal hand sanitisers have been designed to cover numerous applications. Dispensers can either be wall mounted in strategic areas for healthcare- or foodservices workers, or in common office areas such as the copy-print areas or free-standing so that it can be moved to an area that will attract passing traffic. A popular use for the free-standing

are seated at a counter such as retail or bank tellers, receptionists and tollbooth operators. The introduction of the individual Betasan spray card has been a great success and the unit is small enough to comfortably fit into your pocket or handbag, and can be used not only as a hand sanitiser but a surface sanitiser for toilet seats, cell phones, computer keyboards and a myriad of other applications. For more information visit: www.hygienesystems.com

African Cleaning Review May/June 2019

laundry review

Environment, services and new technology are key issues addressed at textile-care show

eld during May at Paris Expo, Porte de Versailles, JET Expo brought together more than sixty exhibitors from the textile-care sector. Exhibits at the 8th edition of the show focused on dry cleaning, launderettes, laundries, rental/cleaning of textile articles and on-demand services for hospitals, community health centres, hotels and restaurants. The exhibition took place against a background of radical industry changes. The growing concerns for environmental issues, the need to respond to new end-customer requirements and the emergence of new services resulting from the digital economy that give rise to new business models. The use of high-tech, IoT-connected laundries was one of the subjects regarded as of strategic importance. Most European manufacturers of solvents and laundry detergents, such as Kreussler, Christeyns, Seitz and Ecolab, exhibited new processes in the development of eco-friendly detergents without chlorine bleach or phosphates for wet cleaning, and solvents other than perchloroethylene for dry cleaning. Designed as part of an overarching strategy, the more concentrated products limit the amount of packaging and reduce logistics expenditure. The formulations, which allow for lower wash temperatures, make it possible for laundries to adopt approaches entailing less waste and lower energy and water consumption.

Limits on solvents have also assisted in fostering development of innovative technologies such as supercritical CO2, used for technical textiles. This method makes it possible to clean and disinfect at just 31Â°C and 74 bar. Another show highlight was the use of ozone for washing. The Ozone Boxes installed by dry cleaners, like HC Project and Cleancasc, allows for considerable savings in consumption of water, electricity and chemicals. New technology, already very much in evidence in the world of laundries, continues to bring about profound changes in business models. Artificial intelligence has an impact on numerous functions in the industry: steering laundry treatment lines, laundry stock management using RFID, or planning human resources. Interconnection of different production materials makes it possible to coordinate the entire chain to improve performance. Robots for sorting laundry, supplied with data about the business, now have the capacity for learning that enables them, for example, to create new categories of articles for treatment on their own. Both manufacturers and suppliers of laundry detergents are also developing intelligent supply chains. Hence, Ecolab has offered technologies and services in order to encourage reduction in water consumption and more accurate dispensing of doses. Another example was Christeyns,

Artificial intelligence has an impact on numerous functions in the industry. the hygiene specialist that developed a laundry dashboard for improved monitoring of performance. It offers a real-time preview of ongoing processes, costs and revenues. As in other industrial sectors, the data collected takes on a veritable strategic dimension. Informative presentations during the JET Expo exhibition included, among others, service â&#x20AC;&#x201C; moving towards bespoke dry cleaning, the phenomenon of the gig economy, IoT-connected laundries, paperless transactions, and trading: payment, dockets, information on order status and delivery.

African Cleaning Review May/June 2019

advertorial Hychem Clean, disinfect and protect with new surface-defence technology When last did you grab a public washroom door handle and open it with confidence, knowing that the person before you had washed their hands? Cleaning and sanitising are always spoken about, but seldom actioned. The cleaning stage is often just a damp cloth, maybe some chemicals, and hopefully with some clean water added to the process. Hychem investigated extensively for a solution that would assist with this process in such a way that if the cleaning and sanitising was poorly performed, sanitation would still prevail. Intoducing the Surface Defence range of products that focus on the post-clean residual effect that is enduring. In recent years disinfectant technology has advanced beyond initial expectations. With this in mind, Hychem is at the forefront of advancing disinfectant technology in South Africa, with our SD product range. SD uses unique surface-bonding technology to create a surface disinfectant that continues to work for up to six months. For large projects, we offer SD PRO; this is professionally applied using an electrostatic sprayer for optimal bonding to all types of surfaces. For smaller projects, Hychem offers the SDST, which can be conveniently applied on-site by an operator.

African Cleaning Review May/June 2019

SD provides assurance in your operating environment that disinfection is occurring around the clock and providing an additional layer of protection for hard-to-reach surfaces or hotspots where potential contamination can occur. SD products originated in the US where they were exposed to extensive testing and applications. The products are ideal for use in a wide range of industries and applications. Surface Defence treatments can be applied to almost any pre-cleaned surface. With special emphasis on touchpoints such as handles, handrails, lift interiors, escalator hand rests, call centre hot desks, ATM units, casino machines, gym and exercise equipment, hand washbasins, bathtubs, showers, tiles, countertops, shower curtains, grout, sinks, washable walls, floors, waste bins, stainless steel and aluminium surfaces, carpets, upholstery, furniture, HVAC centralair plants and individual air-conditioning filters and compressor units, bus and train interiors including seating, toilet areas, portable toilets and internal filters, aircraft interiors, food transportation vehicles, food storage rooms and shelving. Also, kitchen

storage, refrigeration units, and cold rooms including food production contact surfaces and equipment. Upon drying, the product adheres to the surface by forming a protective coating that is not visible nor identifiable by touch. The molecular-bonding process ensures that the coating canâ&#x20AC;&#x2122;t be washed or wiped away. Surface Defence should be of primary consideration if your business environment is conscious of bacteria, germs, fungi or microorganisms and is susceptible to their negative impact. Hychemâ&#x20AC;&#x2122;s extensive distribution network ensures product delivery even in remote areas of South Africa. Existing clients are already utilising the surface defence technology in various sectors, including food processing and hospitality, with very positive results in varied settings. The effectiveness and safety of the product is validated by the registrations with the US Environmental Protection Agency and the National Regulator for Compulsory Specifications in South Africa. For more information visit: www.hychem.co.za

people and events Celebrating the re-launch of Industroclean Following the sale of Nilfisk SA to local management earlier this year, the company announced it would revert to the original company name Industroclean. The historical Industroclean model has always been a full-service, one-stop-shop for cleaning machines, equipment, accessories, consumables and chemicals. MD Emma Corder reiterated this during an Industroclean re-launch function held at the companyâ&#x20AC;&#x2122;s premises in Johannesburg. â&#x20AC;&#x153;Today marks the start of something significant for our business with the introduction of a new, refreshed identity that will serve as a platform to build and grow the business as we move into the future,â&#x20AC;? said Corder in her welcoming address.

African Cleaning Review May/June 2019

people and events FEDHASA appoints first female CEO

Ferguson launching Kaivac equipment in South Africa at the Cleantex 2017 exhibition.

Kaivac appoints new vice president of global sales Kaivac, known for its No-Touch Cleaning and Omniflex cleaning systems, recently announced the promotion of Marc Ferguson to vice president of global sales. Kaivac now markets its products throughout North America, Europe, the Middle East and Africa. The company also has representatives in Central and South America and is in the process of expanding into Asia. Ferguson, who earned his MBA from Xavier University, started working for Kaivac in 2012 as international business development manager. He will oversee ongoing global efforts for the company. “My key goal is to help build Kaivac into a global brand. We have a better way to clean that is simpler and faster. The world needs our solutions,” said Ferguson.

As of 1 March the Federated Hospitality Association of Southern Africa (FEDHASA) appointed Lee Zama to take over the helm of the body as the first female CEO. Zama brings with her over 25 years of experience in senior and executive management positions in the hospitality, food and facility service sectors. In addition, she served on the board of the BEECA Cleaning Association. “My recent experience serving on a cleaning association as strategic-partnership committee leader, investment committee member as well as the wage-negotiations committee member, has placed me in good stead in the holistic understanding of membership mandates and the serving thereof,” says Zama.

New appointment brings national skills to Kusile Soft-service facility-management company Kusile Hygiene ‘n Industrial Services has announced the appointment of John van Deventer as National General Manager. John has a solid background in operations within the professional cleaning industry. He takes up the role after nearly 18 years of occupying senior management roles within the Bidvest Group. “Kusile Hygiene ‘n Industrial Services is currently undergoing major restructuring and is in the final stages of unbundling the business with the main focus on strengthening its operations and improving on its current national footprint, all while keeping service delivery to clients as its main focus. John’s expertise will benefit the company across its portfolio of services including contract cleaning, hygiene, pest control, office plants, laundry and water-purification services,” says CEO Olga Ncube.

SHOW HOURS 4 June: 09h30–17h00 5 June: 09h30–17h00 6 June: 09h30–16h30 #issacleantex

Goscor Cleaning Equipment represents Kaivac in South Africa, for more information

Lee Zama

John van Deventer Kusile Hygiene’s current client portfolio stretches across multiple industries including the Woolworths Group, Engen, Afrox, Eskom, King Shaka International Airport and the Northgate Shopping Centre.

4 - 6 June Gallagher Convention Centre, Midrand, Johannesburg

visit: www.goscorcleaning.co.za

Pre-register for free show entry at www.issacleantex.com

African Cleaning Review May/June 2019

new products Wetrok adds new model to Discomatic scrubber-dryer product line-up

The Discomatic Mambo scrubber-dryer has been wowing cleaning customers all over the world since 2014. Now Wetrok has bolstered the Discomatic product family with an amazing new addition for even more cleaning versatility, the Discomatic Bolero.

This machine is said to be a true all-rounder and its two tanks solve an age-old dilemma. Customers often need both a compact cleaning machine with low clearance and a larger model that can handle large areas quickly and effectively. The Discomatic Bolero is Wetrok’s answer to the either-or dilemma, as this new machine offers twice the scope of performance. The Bolero eliminates the need to choose between a small, compact machine and a large, highperformance model. Two tanks (10 litres and 20 litres) enable a swift transition between different areas of application. In no time at all, the Bolero is transformed from a small machine with low clearance into a scrubber-

dryer with a wide performance range. The Bolero really proves its worth when it comes to vacuuming performance, providing suction when being pushed as well as when being pulled. No tools are needed to mount or remove the tanks or vacuuming attachments. The suction nozzles are held with magnets and the suction lips click into place. This machine features a whole host of user-friendly extras that provide both physical and cognitive relief to the user. The display, for example, features just four buttons. This eliminates the need for timeconsuming instruction. For more information visit the Wetrok distributor website: www.primecs.co.za

New footwear-sanitising stations kill pathogens in seconds Start-up medical device company Green Earth Medical Solutions (GEMS), based in Florida, US, has entered the contamination control industry with PathO3Gen, a patented footwear sanitising station (FSS) that uses ozone and ultraviolet (UVC) light to kill pathogens on the soles of shoes. Research has shown that the new gadget delivers a 99.9 percent kill in under eight seconds. “The ozone component breaks down the cell wall in seconds, making it easier for the UVC to kill the pathogens,” says Robyn Collins, VP of Sales. “By denaturing the cell, the DNA of the pathogens cannot replicate,” she notes. According to Collins, the R&D team focused on providing a solution for hospital-acquired infections (HAIs) and thus GEMS targeted healthcare facilities. AdventHealth Connerton signed up to trial the technology and the Florida hospital installed nine FSSs throughout the facility. Commenting on the partnership, Scott Beal, GEMS Chief Operating Officer, says: “Our mission is to provide technology that both prevents infections and saves lives.”

PathO3Gen is a tried and tested device and follows on from the findings of a study published in the peerreviewed journal ‘Infection Control & Hospital Epidemiology’ in 2016. The research investigated hospital floors as a potential source of pathogen dissemination and found that 100 percent of pathogens are transmitted from the floor. A clinical study carried out in 2017 confirmed that over 77 percent of the soles of shoes walking into a hospital contained MRSA, C. difficile and other pathogens. The research also demonstrated a 99.59 percent reduction of MRSA and 97.5 percent of C. difficile after exposure to PathO3Gen in a period of four to eight seconds. The patented new technology uses proactive Solestice 3/15 technology to kill superbugs that can be transmitted from the bottoms of shoes to patients, visitors and staff. Within six seconds of stepping onto the station, a person’s shoes are decontaminated, decreasing the spread of infectious illnesses.

Scientific data has shown pathogens on shoes and floors quickly spread to hands and high-touch areas. “The infection control community and stakeholders have been coming out with more and more published credible studies that say what is tracked in on the floor is getting airborne and aerosolised, and makes it to high-touch areas, which then cause HAIs,” Beal says.

African Cleaning Review May/June 2019

new products Pocket-sized antibacterial hand and surface spray Poor hand-hygiene practices are the major cause of colds and flu during the winter months, with 80 percent of common infectious diseases being transmitted by our hands. Studies have shown that 1 in 5 people don’t wash their hands after using the washroom and 95 percent of those that do, don’t wash their hands long enough to kill harmful bacteria. Betasan multipurpose antibacterial spray is the next step in hand sanitisation. It is an antibacterial spray that can be used for any surface including hands and is the perfect size to fit in a wallet, purse or handbag

in order to have it readily available wherever you go.

Features • 15ml pocket size • Alcohol-based formulation • Kills 99.9% of harmful bacteria

Benefits • Perfect size to fit a wallet, purse or bag • Suitable for use on hands or surfaces • Fast drying, complete peace of mind For more information visit: www.hygienesystems.com

Cleaning range named Product of the Year Popular household cleaning range Jewel has been recognised as Product of the Year in the Home Care category. The Product of the Year is the largest annual consumer product research survey in Africa, and the winners are chosen after months of extensive research by research house Nielsen. Over 4 000 households were surveyed to determine their product usage. Since expanding the range to include tile cleaners, dishwashing liquids and a laminate-floor cleaner, Jewel has reached new consumers in different sections of the supermarket aisles.

Jewel gained popularity in the home-cleaning category with its Jewel Floorglo product, a wax designed to keep floors and patios in pristine condition. With this popularity and the trust gained by the consumer over the years, the new additions to the product range have been warmly welcomed and have delivered on the superior cleaning expected from Jewel. Jewel’s new modern, colourful look and sensational fragrances have captivated consumers, and the original Jewel product, the Jewel Floorglo, is now in the company of:

• Jewel Tile Cleaner, available in Lavendar & Mint and in Water Lily & Cucumber • Jewel Laminate Floor Cleaner, available in Almond & Honeysuckle, and • Jewel Dishwashing Liquid, available in Lime & Basil and in Pomegranate & Berry, with a nomess, no-fuss, pump-action bottle. “We are thrilled to have been presented with this award. Including new products in the Jewel homecare range was a step we needed to take, as well as a whole new look for the range,” says Sarah Webb, Jewel brand manager.

African Cleaning Review May/June 2019