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REGISTRATION

First Time Registering?

Park District staff can create a profile for you. Park District residents must come, in person, to either Camelot or Pioneer Community Centers and the Arlington Ridge Center during registration hours and provide proof of residency for all minors and household members being added to the account.

Park District non-residents do not need to show proof of residency and may either create an account in person at one of the above locations or call 847.577.3000 and ask staff to create a household account over the phone. Regardless of residency status, new account holders must provide a name, address, email, phone number, and date of your birth to set up an account.

Account Creation Information

The following forms of identification will be accepted to prove residency:

1. Each adult on the profile must provide either a driver’s license or state ID with current address OR a two of the following: utility bill(s), no older than 60 days, voter registration card, or a vehicle registration card listing name and household address.

2. For children who do not have a driver’s license or state ID, provide a current report card, school picture ID, birth certificate, parent insurance card listing dependents, or other form of ID a parent may have that prove guardianship or that the children reside at that address.

If the activity is full, what happens?

Complete your registration to be placed on the waiting list. We do not charge you to register for a waiting list and will contact you if a space opens for that activity or additional activities are added. Please be sure to have a current bank card saved to your household account as we require payment to transfer from the wait list into an activity. Please note: We recommend that, if possible, you register for a secondary activity option with openings.

Registration

Resident Registration

Tuesday, August 1 at 10AM

Non-Resident Registration

Tuesday, August 8 at 10AM

Waiver Policy

For insurance purposes, the Park District requires all participants, or legal guardians of minor participants, to sign a waiver before participating in a program. Inperson and mail-in registrants must sign the waiver on the registration form. Online registrants must agree to all waivers when checking out.

• Patrons may not participate in programs if the waiver is not signed, and refunds will not be granted.

Refund Policy

Refund requests must be submitted online, and refunds will NOT be issued once a program has ended. All refunds are subject to a $5 administration service fee except under the following circumstances:

• A request due to dissatisfaction that is approved by the program supervisor

• Refunds initiated by the Park District

• A request due to medical issues submitted with a doctor’s note

• Request to refund a particular date within a program that falls on a date that the resident honors as a religious holiday. Participants may either make up the missed class, if space exists, or have the fee pro-rated to reflect the missed date. The program supervisor can assist you with either option.

Special Needs for ADA Participants

If you need a special accommodation to participate in any Park District function, please provide details in the Special Accommodation section on the registration form, in the Special Needs inquiry during online registration, or contact Brian Meyer, Director of Recreation and Facilities, at BMeyer@ahpd.org. Please note, the Recreation Park Community Center is not an accessible facility.

Photo Policy

During Park District programs and activities, staff may photograph or record participants and nearby patrons. Program participants and anyone on Park District property thereby agrees that photographs and recordings taken by the Park District may be used by the Park District for promotional purposes including electronic and social media, brochures, flyers, and other publications without additional or prior notice or permission and without compensation to the participant.

As a Park District Resident, you:

• are entitled to resident rates when registering for Buffalo Grove Park District recreation programs but must register during non-resident registration dates. Adult athletic leagues and special revenue facilities are excluded.

• may receive discounted rates on “Learn to Skate” through Rolling Meadows Park District.

• may purchase ice skating passes (valid SeptemberMay) from Rolling Meadows Park District resident rates.

• are eligible for resident rates for Renegades Hockey programs at the Rolling Meadows Park District.

Not all Village of Arlington Heights Residents are Park District Residents: We deliver the Program Guide to everyone within the boundaries of the Park District, and individuals residing within AHPD boundaries qualify for resident rates. However, Park District boundaries do not mirror Village of Arlington Heights boundaries. To determine the Park District in which you reside, please consult your tax bill.

AHPD Mission Statement

The Arlington Heights Park District enriches our community by providing quality recreation, facilities and fun.

Looking for even more fun? Programs are added throughout the year and may not be featured at the time of printing. Visit ahpd.org to explore additional offerings.

Guest Service Hours

Arlington Ridge Center 660 N. Ridge Ave 847.577.3025

Monday-Thursday: 5:30AM-9PM

Friday: 5:30AM-8PM

Saturday: 5:30AM-7PM

Sunday: 7AM-7PM

Camelot Park 1005 E. Suffield Dr 847.577.3010

Monday-Friday: 9AM-5PM

Saturday: 9AM-Noon

Pioneer Park 500 S. Fernandez Ave 847.577.3035

Monday-Friday: 9AM-5PM

Saturday: 9AM-Noon

Website www.ahpd.org

General Questions comments@ahpd.org

Administration Center 847.577.3000

Registration Questions 847.577.3000

Board Comments 847.577.3007

Concerns Hotline 847.577.3003 Ext 2

Softball Weather Hotline 847.577.3003 Ext 6

Outdoor Tennis Inclement

Weather Hotline 847.574.2233

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