The Binder | Vol. 47 No. 1 | Spring 2022 by Aviation Insurance Association

VOL. 47 NO. 1 — spring 2022

anticipation agent/broker division

pilot predicaments underwriters division

bound or not bound: striving for coverage certainty conference feature

aia 2022 conference in nashville safety report

sms is all the talk . . . what’s it all about?

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table of contents

PRESIDENT’S MESSAGE

aia 2022 in nashville

Anticipation

conference registration

GAMA Research Report

attorney division

Previewing Continuing Legal Education at AIA

Electric Aircraft Insurance: Results from the GAMA / AIA Survey

safety report

treasurer’s report

SMS is All the Talk . . . What’s it All About?

Adapting in covid times

5G Rollout: Where Things Stand role for sms in underwriting

Agent/Broker Division pilot predicaments

scholarship recipient highlight

Happenings from the AIA Education Foundation

Underwriters Division

Bound or Not Bound: Striving for Coverage Certainty

EDITOR

KIM ROSENLOF Aeroink Incorporated

board of directors

The ideas and opinions expressed by authors of articles published in The Binder are wholly their own and do not necessarily represent those of the Aviation Insurance Association. The articles are not provided as legal advice.

www.aiaweb.org 3

Published by the Aviation Insurance Association 2365 Harrodsburg Road Suite A325 Lexington, KY 40504

PRESIDENT’S MESSAGE

anticipation

GREG STERLING, SENIOR VICE PRESIDENT, AIG AEROSPACE aia president 2021–2023 Happy New Year!

This quarter’s piece is aptly titled “Anticipation” as by the time this hits your inboxes, we’ll be less than two months away from our first in-person conference in two years – AIA 2022 in Nashville. Judging from the early numbers of conference pre-registrations already received, the “anticipation” and excitement for the event is high – and for good reason.

As I write this the NFL’s final four teams have been established and we’re all waiting to see who makes it to the “big show” – Superbowl LVI at SoFi Stadium. Of course by the time you read this that contest will have already been decided. I hope your team won, but if not, I hope you at least enjoyed the game and all the fanfare which preceded it.

Taking nothing away from the many other fine aviation and insurance industry conventions, the AIA Annual Conference is singularly unique in its focus on aviation insurance.

My last column was titled “Celebration and Preparation.” In it I outlined the activities and successes of your AIA in 2021 and gave a well-deserved “tip of the Captain’s hat” to the many members, staff, and volunteers who make them possible.

This laser focus affords members and attendees an unparalleled opportunity to hear from industry leaders, take advantage of tremendous continuing education content, and network with colleagues from around the world. A quick glance at the conference outline included later in this issue of The Binder provides clear evidence of this:

It bears repeating that all of AIA’s work – education, industry outreach, networking opportunities, and more — begins and ends with a focus on you, the AIA member. Whether you’re a seasoned professional or in the early years of your aviation insurance career, the AIA works to provide you with unique opportunities to grow, learn and contribute.

• Keynote addresses from:

This collective strength and diversity of membership from the many varied constituencies makes our annual gathering so special and establishes the AIA as the “Voice of Aviation Insurance” globally.

National Business Aviation Association (NBAA) President Ed Bolen Global Aerospace President and Chief Underwriting Officer (CUO) Jeff Bruno National Transportation Safety Board (NTSB) Vice Chairman Bruce Landsberg

This year will mark my 36th year in aviation insurance. And while much has changed over those many years, (including my hairline!) much remains the same. Our industry will continue to face evergreen challenges presented by a wide range of sources including regulatory, legal, litigation, technology, economic and environmental, just to name a few. But as I look across our industry at both the seasoned leadership in place as well as the bright, emerging talent, I’m excited about the year ahead and filled with anticipation.

Luncheon Speaker extreme skydiver Luke Aikins • Up to 12 hours of aviation-targeted CIE and CLE • Young Professionals and Women’s Initiative Events • A range of social events including the Opening Reception, Sporting Clays, and Closing Party at the Wildhorse Saloon.

Like the lyric from Carly Simon’s 1971 hit of the same name: “Stay right here ’cause these are the good old days!” See you in Nashville!

And much, much more. It’s truly a one-ofa-kind event. And while I’m admittedly a bit biased, I continually hear from members that the AIA conference is among the most productive and enjoyable events of their industry year. This year’s event line up, along with the exciting music vibe of the city of Nashville, and our outstanding signature hotel property of the JW Marriott promise to deliver a conference worthy of the “anticipation.”

Tailwinds,

Greg Sterling is senior vice president and product line manager for light aircraft and U.S. airports for AIG Aerospace. An instrument-rated private pilot, his aviation insurance career spans more than 35 years in various roles. He assumed the position of AIA president in 2021.

GAMA Research Report

Electric Aircraft Insurance

Results from the GAMA / AIA Survey Kyle Martin, Vice President, European Affairs, General Aviation Manufacturers Association Many other manufacturers around the world are actively developing further models of electric aircraft to bring to market. Owners and operators are attracted by the low operating costs and zero carbon emissions combined with the latest safety and reliability enhancing technologies. New technology, and particularly a move away from the well-known and longestablished configurations of piston and turbine-powered aircraft, inevitably creates some uncertainties for aircraft insurers. To better understand the concerns and interests of insurers who are interested or uncertain about this new category of aircraft, GAMA and AIA conducted a survey of AIA members in August 2021. The survey attracted diverse responses from different segments of the insurance industry and across the key global markets.

We are at the beginning of the next revolution in aircraft technology. Aviation, much like the automotive industry, is increasing development of new propulsion technologies that offer significant steps forward towards reducing the sector’s environmental impact. While all-electric, hybrid-electric or hydrogen-powered commercial airliners remain some years away from entering service, the general aviation sector is leading the way with the first all-electric two-seat trainer aircraft certified in Europe in summer 2020.

Overall, respondents showed a significant interest in this emerging market sector with 66% indicating that they are either already insuring electric airplanes or would be interested in doing so in the future, provided that those airplanes are type-certified by an ICAO state of design. It should be noted that these new aircraft are subject to the latest certification specifications from the Federal Aviation Administration

Slovenian manufacturer Pipistrel was the first to achieve this certification milestone and the market interest has been huge in Europe and beyond. Forty-one Pipistrel Velis Electro aircraft have been delivered to flight schools and private owners as of October 2021.

GAMA Research Report (FAA) in the United States and the European Union Aviation Safety Agency (EASA) in Europe, which cover not only the batteries and powertrain but also mandate compliance with the latest requirements for stall and spin protection, fire protection, and structural integrity. It was clear from the survey responses that much remains unknown or unclear about this new market among AIA members; 65% indicated electric airplanes present a unique challenge for insurers, primarily due to the lack of statistical data to support underwriting decisions, and rate adequacy and concerns about batteries or power system reliability. In terms of specific areas where more information would be helpful, 67% of respondents indicated that they would like to know more about battery safety and functionality, 53% were interested in the related pilot training requirements and courses, and 51% wanted to know more about engine reliability. The survey results showed clearly that one of the key drivers of high insurance premiums for electric aircraft today is the lack of operational data. This will take some time to address as only one aircraft type is currently in operation with just over 40 aircraft delivered to date, so it will inevitably take some time for flight hours to build. However, to mitigate concerns of insurers and lower the risk profile, other measures are also in place in the nearer term. The survey permitted respondents to rank other measures that could be taken by manufacturers, owners or operators to reduce insurance premiums, ranked as shown in Figure 1.

Figure 1 Survey responses on measures to reduce insurance costs for electric airplanes.

GAMA Research Report The top three ranked items all related to training – of both pilots and maintenance technicians – which is welcome news to the manufacturers. These measures are already effectively in place in the case of the Pipistrel Velis electro, and other manufacturers are expected to follow suit. As of mid-2021, more than 200 pilots in Europe had received endorsements for the aircraft type, and 29 flight instructors were approved to provide this training – an unprecedented record for such a new aircraft. In terms of maintenance training, 27 mechanics had been approved from nine different EU maintenance organizations so the market is well placed to service this new generation of aircraft. Overall the survey showed a great appetite to know more about this emerging market for sustainable aviation. Therefore, you are encouraged to attend the upcoming AIA Annual Conference in Nashville April 29 to May 2, where one of the Continuing Insurance Education sessions will feature a panel of senior experts to discuss these issues and more in a panel titled: “Emerging Aircraft Technologies and What They Mean for Aviation Insurance.” See you all there! As the Vice President of European Affairs at General Aviation Manufacturers Association (GAMA), Kyle is responsible for overseeing the breadth of GAMA’s activities in Europe including safety, airworthiness, maintenance, operations, and sustainability. He also works closely with the European Union Aviation Safety Agency (EASA) and serves on several of the Agency’s advisory bodies and rulemaking groups.

treasurer’s report

adapting in covid times Luke Uithoven, Vice President, Kimmel Aviation Insurance Agency, Inc. AIA Treasurer

Reading a typical treasurer’s report, you’re often overcome with boredom and monotony. When done, you either picture Milton clutching his red stapler or you scratch your head like you are trying to make sense of a “Keleven” (a fictitious number used by unscrupulous individuals to balance accounting books). Either way, it is typically no fun. In writing this report, I hope to shed some light on the efforts of our volunteers within the AIA, and the membership itself, who throughout the past two years have put in countless hours and unmeasurable effort to keep our association not only moving in the right direction, but quite frankly, afloat.

Historically, our association has been heavily dependent on the yearly conference for our solvency. After all conference expenses are paid to the hotel and vendors, the association typically nets around $100,000 profit from the conference on a good year. While this sounds like a lot, our management fees have averaged around $185,000 each year for a handful of years. Our yearly dues make a big dent ($120,000) in covering the management fees, but do not cover them completely.

treasurer’s report Conference profit has been used to cover the rest of the management fees plus all marketing, publication of The Binder, website expense, and ancillary costs that the association takes on throughout the year. With $350,000 on average in the bank, the association has been operating on somewhat thin margins — not so thin that they are transparent, but thin enough to wonder if they would support your weight if you stepped on them.

The Education Committee was pivotal in helping us shift into a virtual conference, not only offering virtual keynote speakers in the summer of 2020 but also virtual CE classes that helped to bring in revenue. By offering Core Principles virtually, more people than ever are signing up. Everyone was chipping in with support, which helped mitigate the losses from the canceled conference. The need for the AIA was there as we kept facilitating the education in any way possible.

Once Covid-19 hit, the Executive Committee was definitely concerned with our stockpile of cash and whether it would sustain us. We knew that we had about a year and a half’s worth of money but we had no idea what Covid would entail. Canceling the Tucson conference in 2020 was an extremely difficult decision as it was the first one that we had ever canceled.

Then in December of 2020, we decided to switch agency management companies from Onyx to Associations International. AI, as we call them, brings an incredible foundation to our association with teams of people from website to marketing, accounting to leadership. It was the best move for our membership and growth, but good things don’t come cheap. You get what you pay for, as the saying goes. While the management fee has had a slight uptick, we believe the value that AI brings to our association largely outweighs the cost.

However, what we didn’t expect was the outpouring of support that our members would give us. Multiple insurance companies that had already signed up 10+ members for that conference allowed us to keep their sponsorships and conference registrations. Agencies big and small — even the stingiest of agents — stepped up to the plate and supported the association by allowing us to keep all or part of their conference registration.

AI has helped us weather the storm in these troubled times and make smart moves on venue contracts, navigate the virtual world to still deliver educational content that our membership wants, create new sponsorship opportunities to keep the money coming in, and — most importantly — stay relevant and beneficial to our membership.

It was truly amazing, and we sincerely appreciate their generosity, especially in uncertain times.

treasurer’s report

With the cancellation of AIA New Orleans in 2021, we were prepared with AI to stay afloat financially throughout the year. We hosted a monsoon-ridden “Golf Tourney turned Networking Social” in Atlanta in the Fall of 2021, followed by a very successful gathering in London in November. We have facilitated multiple Core Principle classes with 20 or more attendees. We have doubled down on education, sponsorships, and outreach to our members and it has helped us end 2021 with $50,000 less than our budgeted loss given no conference. We are now only down to about $250,000 in the bank. Truly remarkable.

the Aviation Insurance Association. The founders of the “drinking club,” some 50 or more years ago, would be impressed, to say the least, with how integral this association has become to the aviation insurance industry as a whole. Words cannot express the gratitude that this Executive Committee has for the members that have gone above and beyond to help the AIA thrive in the darkest of times. Your effort is not in vain. It is noticed and appreciated. We look forward to seeing everyone again in Nashville in a few short months. Don’t forget to dust off your cowboy hats and shine those boots!

We talk often about how amazing it is that we have this level of support from the membership. From the insurance companies (both stateside and abroad), agencies big and small, law firms, and claims companies, all have been showing up over the last two years with their devotion to the success of

Luke Uithoven is the Vice President of Kimmel Aviation Insurance Agency, Inc. As a long-time member of AIA, Luke has served on the Education Committee, as the Director, Agent/Broker Division, and currently the Treasurer.

agent-broker division

Pilot Predicaments

David Hampson, CPCU, ARM, CAIP, President, Schrager Hampson Aviation Insurance Agency LLC aia director, agent-broker division One of the reasons things stay interesting in our industry is because there is always a new challenge on the horizon. In 2020 and 2021 we battled large rate increases, reductions in liability limits, and increasingly narrow underwriting appetites; much of this persists today albeit in a less steep trajectory.

Many charter operators, flight schools, and aircraft management companies found themselves busier than ever while also rapidly losing pilots to airlines and larger operators and finding a meager pool to draw from for replacement. Most of our clients have seen pilot warranties tighten over the last three years. The prized “any pilot approved by” language that was commonplace in the good old days is now mostly limited to larger operators who retain the flexibility and privilege of hiring low time second-incommand (SIC) pilots they bring up through their ranks. For smaller operators the minimum experience these new pilot warranties call out often exceeds what anyone willing to take a job flying the aircraft will have. And if pilots meeting such criteria present themselves, you must wonder why they don’t have that airline or heavy iron cargo/corporate job? What’s going on with that turboprop pilot with 4,000 hours who is happy flying charter for $60,000 per year in this job market?

I think 2022 is going to be the year of pilot predicaments as the divide grows between insurer underwriting requirements and the realistic pool of available pilots for commercial and corporate operators.

The elusive “pilot shortage” prognosticated for so many years finally started coming to a head in 2019 and early 2020 when the Covid-19 pandemic hit.

The elusive “pilot shortage” prognosticated for so many years finally started coming to a head in 2019 and early 2020 when the Covid-19 pandemic hit. For a moment that was wiped away as airlines furloughed staff and many of our general aviation clients had an immediate pool of available pilots — some even rehiring those they had lost to airlines just a few years before. That situation was short-lived as flight activity returned with a vengeance, especially private air travel.

agent-broker division Could it be he can’t find employment elsewhere due to lack of ambition, poor work ethic, character flaws, or attitude issues; or is it someone who just loves to fly for whom money is of no concern? (Some former business owner pilots who sold their companies fall into this category — and may be a good hire — but they are few and far between.)

I recently encountered several situations where this came into play, one of which I’ll share here. We insure a single-ship King Air C90 on a Part 135 certificate that has an Open Pilot Warranty requiring — among other things — 4,000 hours total time and 2,000 hours multi-engine for the pilot in command (PIC) and in dual crew ops, an SIC with at least 2,000 hours total time and 1,000 hours multi. The client presented a pilot history form for a 48-year-old woman who only had 900 hours total time and 277 multi. Had this pilot been submitted to the underwriter with no additional context, it would have been a quick declination. However, we first spent time talking to the insured about why he wanted to hire this candidate and what his plans were for transiting her into his flight operations.

As brokers working on the client-facing front lines, we know that what looks good on paper may not bear out in practice. While we might not be able to move the mountains of underwriting guidelines, we can help clients solve these problems on a case-bycase basis. The key is building a relationship based on mutual trust and partnership between insured, broker, and insurer; and finding common ground around a shared goal of managing risk.

agent-broker division We then set up a conference call with our underwriters and our client to make the case. In this instance, the pilot had worked as a U.S. Army officer for more than 25 years and also had 710 hours logged of military rotorcraft time. We also found out she was a professor of computer science and extremely gifted intellectually.

degree. This is where we have a role and responsibility to educate underwriters on the reality of what we are seeing in the field. We can help manage realistic expectations about the pilots that our clients can find to crew the aircraft they operate. In fairness to our underwriters, open pilot minimums usually reflect ultraconservative experience levels well above what they can approve on a case-by-case basis. While none of us can single-handedly change the restrictive underwriting guidelines of the hard market, each of us can contribute towards a better understanding between clients and underwriters of the mutual compromises needed to keep doing business in the prevailing environment.

After presenting this to our underwriters and letting our insured lay out his plan for her to fly with one of his experienced pilots for a period before ultimately transiting into a PIC role, she was approved as an SIC with an agreement to reconvene and discuss PIC approval once certain experience benchmarks were reached. Our insured also conveyed his desire to provide this candidate an opportunity that will hopefully turn her into a long-term loyal pilot and member of his crew — a much better choice than that 3,000- or 4,000-hour King Air Pilot who may come with all sorts of bad habits and baggage.

Pilot predicaments are likely to be an ongoing theme of 2022, so take time to strategize how you will address the challenge. As the pandemic becomes endemic and travel begins to exceed pre-2020 levels, the pool of available professional pilots is going to get a lot worse before it gets better. By finding workable solutions for your clients and underwriters, you can entrench your relationship as a sought after professional advisor rather than a commoditized order taker.

In contrast, there are also clients who try to push through a marginally-qualified or unqualified pilot out of desperation with no strategic plan. In those situations, we need to educate them on the implications of how this may cause their account to be viewed in a less favorable light and be their first line of defense against making a poor insurance decision.

David Hampson is President of Schrager Hampson Aviation Insurance Group and is Directorship Certified by the National Association of Corporate Directors. He is also an active instrument rated commercial pilot and FAA Safety Team Representative with the Boston FSDO.

Due to limited travel and fewer in-person client meetings over the past two years, some underwriters may have lost their “boots on the ground” perspective to some

underwriters division

Bound or Not Bound: Striving for Coverage Certainty Wes Collier, Senior Vice President, Pleasure & Business Underwriting, old republic aerospace AIA Director, Underwriter Division

Greetings, AIA members and aviation insurance colleagues. As I pondered what to write about in this issue of The Binder, it dawned on me in a recent situation when I was asked to “please bind as quoted effective today.” An ordinary practice in our daily work, right? Of course. But what if there were three outstanding alternate quotations for this risk — and no clarity in the binding instructions — along with multiple separate email communication threads?

applicant, or should I say inaction of the applicant, that brought coverage certainty into question. And even more importantly, it brought bind authority into question. Several years back I quoted coverage for a light aircraft to a broker whom I hold in high regard. The broker didn’t have the FAA registration number yet so it was quoted as “N-TBA.” The broker then presented the terms to their client, who purchased the aircraft 30 days later without any further correspondence to the broker. As the aircraft was in the western U.S., the client arranged to have a friend pick up the aircraft and deliver it to the client’s home airport in the eastern U.S. It wasn’t until that moment — on the Saturday of a holiday weekend — that it dawned on the client to contact the broker regarding coverage for the aircraft.

The basic tenet of Coverage Certainty is something we all strive to achieve in our business and, generally speaking, we all exercise proper process in ensuring it. Admittedly, this recent circumstance was easily shored up with additional communication, but it caused me to recall a loss from many years ago in which both the carrier and the broker exercised good process. However, it was the action of the

As I pondered what to write about in this issue of The Binder, it dawned on me in a recent situation when I was asked to “please bind as quoted effective today.”

15 15

underwriters division He emailed the broker and asked, “Did you get the policy bound?” The broker, in his usual customer service fashion, responded, “I can, but we’ll need the N-number first.” The client responded by email advising the broker of the N-number. The broker then proceeded to email the underwriter on that Saturday afternoon with binding instructions to be effective that day. Of course there were other factors involved, but I’ll stop there and ask: was this policy bound or not bound?

Yep, there’s more than one. Express authority to bind, when present and specifically spelled out in contract form between the broker and the carrier, grants authority to the broker to act on behalf of the company and bind the company in a contract. This is commonly referred to “having the pen.” Implied authority to bind may or could occur (emphasis added) when the actions of a broker extend beyond the rights and powers explicitly provided for in the agency / broker contract. If these actions result in no response from the insurer, authority may or could be extended as if these fall within the agency / broker contract.

So now I ask again . . . bound, or not bound?

The NTSB report revealed the time of the accident to be 10:43 am Mountain Time. The reply email from the client to the broker advising of the FAA registration number, which was the last piece of information requested by the broker, was time stamped 12:43 pm Eastern Time — the exact same time of the accident on the other side of the country. Little did either of them know that the delivery flight had already commenced and was involved in an accident at the same moment they were exchanging emails. So now I ask again … bound, or not bound?

As an underwriter, never before had I contemplated anything other than express authority. Bind authority was either granted or it wasn’t.

Apparent authority to bind could arise in situations where the conduct of the broker gives the impression, in the mind of the applicant, that the broker is allowed to act in the carrier’s interest — the appearance of power or binding authority on behalf of the insurer through their actions or communications.

As an underwriter, never before had I contemplated anything other than express authority. Bind authority was either granted or it wasn’t.

While I’m not going to share how this ultimately shook out, I will highlight the different types of bind authority that came to light during this unfortunate accident.

underwriters division And in most cases in our niche industry, it’s not.

In most cases, broker contracts specifically state there is no authority to bind the company. But more importantly, be vigilant in your client communications and understand how that communication is perceived by the client so as not to impart

Bind requests for outstanding quotations are generally met with acknowledgment from the carrier, whether by an underwriter

an apparent authority to bind. Be clear in your bind requests to your underwriter, and expect the same level of clarity from them so that contract certainty is never in question.

replying by email, binder, or confirmation of coverage; or the same coming from an online quoting and binding system. To conclude, I’ll admit that the extremely close timing of events in the abovementioned scenario are perhaps one-in-a-billion, but it gives cause to brush up on our understanding of binding authority as well as our communications with clients and carriers. Pull out that old broker appointment contract, dust it off, and share it with others in the office.

Be clear in your bind requests to your underwriter, and expect the same level of clarity from them so that contract certainty is never in question. 17

As Old Republic Aerospace’s Senior Vice President, Wesley Collier is responsible for overseeing the light aircraft pleasure & business portfolio. Wes holds a Bachelor of Science in Aviation Management/ Professional Flight from Auburn University and is certified as an airline transport pilot, certified flight instructor and advanced ground instructor.

Your Conference Experience Starts Here

Why should you Attend? After more than two years of waiting, the Aviation Insurance Association welcomes you and your peers to Nashville, Tennessee, for the 2022 AIA Annual Conference April 29 – May 2. This year’s conference will be one of the most anticipated as we finally gather as an association for the first time since 2019. The 2022 AIA Annual Conference is the best venue to share experiences, create business partnerships, and discuss the current state of the industry from the perspective of each stakeholder group. Network with your peers over cocktails during the receptions and prepare for aviation insurance challenges on the horizon during the educational sessions. What’s Included with Your Registration: Access to the full conference program Up to 12.0 hours of CIE- and CLE-accredited educational sessions available* Numerous formal and informal networking opportunities Access to the Exhibit Hall featuring the latest industry technologies and services Education led by aviation insurance industry experts on topics impacting your organization Inspiration from the General Session Keynoters And much more! Continue reading to learn more about the 2022 AIA Annual Conference experience. Visit https://aiaweb.org/conference/ to register today. *Please note, additional fees may apply depending on the credit requirements in your state.

Click below to register for the 2022 AIA Conference. See a full list of who’s already joining us in Nashville here.

Nashville, Tennessee

CONFERENCE AGENDA All times are listed in Central Time.

FRIDAY, APRIL 29 8:00 - 11:30 AM 1:00 - 5:00 PM 5:00 - 6:30 PM

AIA Board of Directors’ Meeting Continuing Legal Education Sessions (4 hours of CLE credit) Women’s Initiative Happy Hour

SATURDAY, APRIL 30 7:30 AM - 1:30 PM 9:15 AM - 12:30 PM 9:00 AM - 12:30 PM 5:30 - 6:00 PM 6:00 - 7:30 PM

Sporting Clays Tournament* Origins of Opry Tour* Footsteps of History: The Battle of Franklin Tour* * Event descriptions can be found on page 24 New Member/First-Timer Reception Opening Reception

SUNDAY, MAY 1 7:00 - 8:00 AM 8:00 AM - 12:00 PM 12:00 - 1:00 PM 1:00 - 5:00 PM 5:30 - 7:00 PM

Breakfast with Exhibitors Continuing Insurance Education Sessions (8 hours of CIE credit) Lunch with Exhibitors Continuing Insurance Education Sessions President’s Reception (Invitation Only)

MONDAY, MAY 2 7:30 - 8:45 AM 8:00 - 9:00 AM 9:00 AM - 12:15 PM 12:15 - 1:45 PM 2:00 - 3:00 PM 2:00 - 4:00 PM 6:00 - 9:00 PM

Past Presidents’ Breakfast (Invitation Only) Breakfast with Exhibitors General Session (Industry Keynoters, Pinnacle Award and CAIP) Keynote Luncheon Division Meetings Queuing Up at AIA Closing Party at Wildhorse Saloon

Are you interested in enhancing your conference experience and increasing your company’s visibility in Nashville? The AIA has sponsorship opportunities that fit any budget, ad space in the conference program, and exhibit space available for you to showcase your products and services. Patron Sponsorships – ranging from $250 to $4,500 Conference Program Ads – $750 and $1,000 Exhibit Space – $850 and up Email info@aiaweb.org or call 859-226-4241 to learn more!

https://aiaweb.org/conference/

EDUCATIONAL SESSIONS Continuing Legal Education (CLE) Sessions | Friday, April 29

Held on the first day of the AIA conference, our CLE programming delivers four hours of legal education focused on issues impacting attorneys specializing in the aviation insurance industry. Sessions include: Shared Responsibilities: A Survey of the Landscape of Contributory Negligence, Comparative Negligence, and Contribution in the United States The Evolving Standard for the Exercise of Personal Jurisdiction The Tripartite Relationship: Ethics, Obligations, and Expectations Rethinking the Tripartite: The Intersection of Safety, Governmental Regulation, and the Law

Continuing Insurance Education (CIE) Sessions | Sunday, May 1

The CIE programming features a full day of insurance education specific to the aviation industry led by names you’ll recognize. These sessions are approved for eight hours of CE credit. Sessions include: Social Inflation and Nuclear Verdicts – The New (Ab)normal in a COVID World Errors & Omissions Mitigation in Aviation Insurance Aviation Cyber Liability Risks and Insurance Grounding Liability and Its Impact on a Small Business The Value of Safety Programs Available to our Aviation Insurance Clients Emerging Aircraft Technologies and What They Mean for Aviation Insurance The Strangest Claims Insuring Agricultural Aviation Operations – 101

General Session | Monday, May 2 Start your week off right and be inspired by AIA’s 2022 Keynoters. Always an attendee-favorite, join your peers for a morning of education, inspiration and laughter during the General Session. We’ll also recognize the Pinnacle Award winner and newest class of Certified Aviation Insurance Professionals (CAIP). This year’s keynoters include: Jeff Bruno, President and Chief Underwriting Officer – Global Aerospace Bruce Landsberg, Vice Chairman – National Transportation Safety Board Edward M. Bolen, President and CEO – National Business Aviation Association

Keynote Luncheon | Monday, May 2 No Parachute, No Problem – Planning, Preparation and Risk Mitigation is No ‘Stunt’ Join us for a motivational and entertaining keynote given by professional skydiver, BASE jumper, pilot, and aerial photographer, Luke Aikins. He will share his message of preparation, planning and the safety measures taken before his stunts, which the TV coverage of his stunts doesn’t always show.

FORMAL NETWORKING OPPORTUNITIES Connect with Exhibitors | Sunday, May 1 and Monday, May 2 AIA’s Exhibit Hall offers attendees an unparalleled opportunity to learn about (and test) the latest technologies and services impacting the aviation insurance industry. For exhibitors the AIA’s Exhibit Hall provides a platform to efficiently engage multiple stakeholders and decision-makers. You’ll also enjoy rich southern cuisine at breakfast and lunch as you take advantage of multiple opportunities to network and build new business partnerships. A list of exhibitors will be released ahead of the conference.

Queuing Up at AIA | Monday, May 2 Queuing Up features a unique “speed” networking format, allowing agents and brokers to meet multiple insurance company underwriters in a neutral setting. Participating underwriting companies host a station and brokers rotate through the stations to fill a slip signed by each carrier. Discuss market conditions, hear their viewpoints on what’s ahead, and exchange business cards while you build valuable relationships. Participants must “queue up” and use their time wisely to ensure they complete their slip and are then eligible for a prize.

For more information about exhibiting or hosting a corporate event, please visit page 25.

INFORMAL NETWORKING OPPORTUNITIES Women’s Initiative Happy Hour | Friday, April 29 After a successful inaugural Women’s Initiative event in 2019, join us for an exciting happy hour focused on celebrating the achievements of women in the aviation insurance industry. All conference attendees are welcome with special invitation to women who are interested in increasing their involvement in the AIA and exploring leadership opportunities.

New Member/First-Timer Reception | Saturday, April 30 Before we gather for the Opening Reception, all new AIA members and first-time conference attendees are invited to join us for a reception. Learn tips and tricks to maximize your conference experience as you connect with other AIA members.

Opening Reception | Saturday, April 30 After more than two years apart, get ready to reunite with your fellow industry peers during the Opening Reception. Reconnect with old acquaintances and build relationships with new industry professionals. Join us on the JW Marriott’s Great Lawn and enjoy southern cuisine, local spirits and, of course, music.

Closing Party at the Wildhorse Saloon | Monday, May 2 The AIA bought out one of the most popular destinations in Nashville for our closing party. The Wildhorse Saloon is a three-story venue with a stage, dance floor, multiple bars, and plenty of spaces for networking and fun. A live band, line-dancing lessons, great food, and cold beverages will make for an unforgettable night. We’ll also enjoy a few tunes with guest appearances from AIA members.

2022 AIA Conference

Nashville, Tennessee

NASHVILLE TOURS & ACTIVITIES There is an “only in Nashville” experience waiting for you. Take advantage of all Nashville has to offer with AIA-organized tours and activities as well as self-guided options on Saturday, April 30. Origins of Opry: Enjoy two behind-the-scenes tours as you explore Ryman Auditorium (the Opry’s first permanent home) before traveling to its current home at the Grand Ole Opry House. While visiting the Opry House, you’ll have the opportunity to step onto the stage and into the iconic wooden circle. Footsteps of History: The Battle of Franklin: Explore the last major confrontation in the Civil War through the experiences of two families, the McGavocks and Carters. Discover their harrowing stories during the Battle of Franklin as you visit both family homes. Sporting Clays Tournament: Cross Creek Clays is a premier shotgun destination nestled in the rolling hills of Palmyra, TN. Enjoy a 16-station sporting course along with transportation and lunch. There will also be prizes for the tournament winners. Self-Guided: Visit https://www.visitmusiccity.com/things-to-do-in-nashville for more ideas of things to do in Nashville. Pre-registration is required to participate in an AIA-organized tour or tournament. You can pre-register for these activities when you complete your conference registration or by calling (859) 226-4241. Please note, due to the JW Marriott’s downtown location and Nashville’s limited public courses, AIA will not host a Golf Scramble at the conference this year.

About Home of country music and hot chicken, Nashville welcomes visitors to a unique, unmatched city steeped in southern charm and hospitality. Featuring live entertainment, award-winning restaurants, art galleries, historical sites, outdoor adventures and sporting venues, Nashville offers something for everyone from morning to night. As a frontrunner in global trade, Nashville has a robust business community supported by pro-business policy, cost advantages, and its strategic location. Since 2001, more than 340 internationally owned companies have relocated to or expanded in the Middle Tennessee region. Explore Nashville’s vibrant nightlife at the many bars, restaurants, and venues hosting unforgettable live music experiences to locals and guests alike. Visit https://www.visitmusiccity.com/ to discover what awaits you in Music City, including must-dos, hidden gems and much more.

JW MARRIOTT NASHVILLE ABOUT THE HOST HOTEL The AIA 2022 conference will be hosted in the breathtaking JW Marriott Nashville. As Music City’s first true luxury hotel located in the heart of downtown Nashville, the JW is known for its floor-to-ceiling windows and skyline views from every room in the hotel. Plus, the hotel boasts Nashville’s only Bourbon Steak by Michelin-star chef Michael Mina. Additional amenities include a stunning and expansive rooftop pool deck enveloped by stylish cabanas and a AIA CONF ERENCE HOTEL UPDATE sophisticated pool bar and grill, full-service spa, 24-hour (as of 3.8.22) fitness center complete with Peloton bikes, gourmet café tt is FULL JW Marrio theartisan The AIA room block atand bakery and artfully crafted cocktail lounges and Saturday,the property. 29, throughout the nights of Friday, April spread of $299++ is rate nce April 30, so our confere unavailable those evenings. We still have several DISCOUNTED RATES FOR ATTENDEES hotel options for attendees, which are listed on the Beyond simple convenience, staying at the host hotel offers opportunities for spontaneous connecting and learning registration form’s confirmation page. For more outside of organized functions. The AIA has secured a special guestroom rate for attendees of $299++/night information, please contact info@aiaweb.org. through Tuesday, April 5. Please note, this rate is only available for REGISTERED attendees with reservation details sent directly to confirmed individuals. TRANSPORTATION AND PARKING The JW Marriott does NOT provide a shuttle service to or from the airport. The hotel recommends that guests rent a car or take a taxi/rideshare to the hotel. Valet parking is available for a fee of $45/day.

Does your company need a hospitality room at the JW Marriott for meetings, events and private discussions? Contact AIA Headquarters for availability and pricing at mary.gratzer@aiaweb.org or (859) 226-4241. Please note that space is limited for this opportunity.

TRAVEL INFORMATION Did you know that 40% of the US population lives within 600 miles of Nashville? Whether you’re flying or driving to Nashville, the Music City is perfectly positioned to draw people together. FLYING TO NASHVILLE Located only 8.2 miles from the host hotel, the Nashville International Airport (BNA) is a major international hub serving more than 17 million passengers each year. Flights are available to and from 75 nonstop markets, including Atlanta, Boston, Chicago, Dallas, Denver, London, Los Angeles, New York, Orlando, Philadelphia, Salt Lake City, Toronto and Washington D.C. Learn more at https://flynashville.com. DRIVING TO NASHVILLE Nashville is one of only six cities in the U.S. where three interstates connect. I-65 connects the city with Louisville, Indianapolis and Chicago to the north and Birmingham, Montgomery and Mobile to the south. Nashville is bisected by I-40, an east-west freeway that also passes through Asheville, Knoxville, Memphis, Little Rock and Oklahoma City. I-24 crosses the city from the northwest to the southeast, providing convenient travel from St. Louis, Chattanooga and Atlanta. Looking for a more scenic drive? The Music City offers several road trip guides for guests visiting from Atlanta, Memphis, St. Louis, Louisville, Knoxville and Birmingham. To learn more, visit https://www.visitmusiccity.com/roadtrips. LOCAL TRANSPORTATION There are numerous ways to get around Nashville, including car rentals, taxis and rideshares, buses, shuttles and a commuter rail. For more information, visit https://www.visitmusiccity.com/plan-a-trip-to-nashville/getting-around/ travel-and-transportation-information.

additional information Safety Policy: The health and safety of our members and guests is of utmost priority to the AIA. While it’s too early to know what the Spring of 2022 will bring, we are monitoring the COVID guidelines for travelers, Nashville visitors, guests of the JW Marriott, and any outside venue where AIA has a contracted/ sanctioned event related to our conference. We will always follow the guidance of U.S. and State health officials and honor any requirements by our conference venues. Read the JW Marriott’s “Commitment to Clean” at https://clean.marriott.com. Refund/Cancellation Policy: Attendee registrations may be canceled by submitting a written notification of cancellation to AIA headquarters. A full refund (less an administrative fee of $25) is available to those who cancel their registration by March 25, 2022. All cancellation requests received after March 25, 2022, will not be eligible for a refund unless the cancellation is due to local/government travel restrictions in place due to COVID-19. No-shows will not qualify for a refund of fees. All registrations fees will be fully refunded if the event is canceled by AIA or the host facility due to COVID-19.

https://aiaweb.org/conference/

PRICING AND ADDITIONAL OPPORTUNITIES CONFERENCE PASS PRICING AIA Member AIA Non-Member One-Day Pass Speaker

$750.00 $1,125.00 $575.00 $500.00

ADD-ONS AND SPECIAL EVENT FEES Guest Meal Package Guest Pass – Opening Reception Guest Pass – Monday Night Party Origins of Opry Tour (Saturday, April 30) Footsteps of History: The Battle of Franklin Tour (Saturday, April 30) Sporting Clays Tournament

$350.00 $85.00 $225.00 $150.00 $200.00 $250.00

ADDITIONAL OPPORTUNITIES

The AIA offers multiple opportunities for organizations to increase their presence and visibility at the 2022 AIA Conference. Please call (859) 226-4241 or email info@aiaweb.org for more information. Sponsorship Opportunities: Maximize your organization’s impact at the conference by investing in AIA’s strategic exposure opportunities. A full list of the available sponsorships and the sponsorship reservation form are available at https://aiaweb.org/Conference/Sponsorships.aspx. Exhibitor Opportunities: Organizations interested in participating in the AIA’s Exhibitor Hall can register for a tabletop when they complete their conference registration. This registration includes one skirted table and two chairs, recognition in conference materials and one full-meeting registration per single tabletop. Additional booth personnel will need to register separately. Exhibitor pricing is outlined below. AIA Member Tabletop AIA Non-Member Tabletop AIA Member Tabletop Personnel AIA Non-Member Tabletop Personnel

$950.00 $1,335.00 $650.00/person $950.00/person

Pop-Up Booth Opportunities: The AIA also offers opportunities to host a booth outside of the Exhibit Hall in the high-traffic areas for two consecutive days. This registration includes one skirted table and two chairs, recognition in conference materials and one full-meeting registration per single booth. Additional booth personnel will need to register separately. For further details, contact Mary Gratzer at mary.gratzer@aiaweb.org or (859) 226-4241. Pricing is listed below. AIA Member Booth AIA Non-Member Booth AIA Member Booth Personnel AIA Non-Member Booth Personnel

2022 AIA Conference

$1,825.00 $2,100.00 $650.00/person $950.00/person

Nashville, Tennessee

attorney division

Previewing Continuing Legal Education at AIA Michael McGrory, Partner, SmithAmundsen, LLC AIA Director, Attorney Division

The 2022 AIA Annual Conference is right around the corner, and I, for one, am very excited to get back together again in person. This year we will be heading to the home of country music, hot chicken, and bachelorette parties — Nashville!

AIA favorite Jon Stern of Schnader Harrison in Washington, D.C., will be in Nashville to help. He will present “Shared Responsibilities: A Survey of the Landscape of Contributory Negligence, Comparative Negligence and Contribution in the United States.”

As we have done in recent years, the Continuing Legal Education portion will be on the first Friday afternoon of the conference, April 29. We have some great content and speakers lined up.

Cove Geary from Jones Walker in New Orleans can usually be found at Jazz Fest on the last weekend of April. This year, Cove has graciously agreed to forego The Who, Foo Fighters, Lionel Richie, and the Avett Brothers (my favorite!) in favor of AIA. He will bring us all up to speed on a constantly moving target: “The Evolving Standard for the Exercise of Personal Jurisdiction.”

Oftentimes, aviation losses are arguably caused by the conduct of multiple parties. Sorting out who should bear liability — and just how much liability — can be a very thorny and contentious issue.

Photo credit: Jake Matthews

attorney division

We will plan an opportunity to earn some of that elusive professional responsibility credit with a panel presentation, “The Tripartite Relationship: Ethics, Obligations, and Expectations” (ethics approval pending). Our panelists will represent each piece of the tripartite relationship. Renee Ramirez from American Airlines, Chris Watkins from Starr, and Jim Robinson from Gordon Rees in Philadelphia will discuss the best ways to resolve the conflict and client relation issues that commonly arise.

senior vice president and Claims Division manager for USAIG. Both have been very generous in sharing their time and knowledge with AIA in the past, and this year they will present “Rethinking the Tripartite: The Intersection of Safety, Government Regulation, and the Law.” See you all on April 29 at the JW Marriott Nashville! Michael McGrory is a partner with SmithAmundsen Aerospace in Chicago, where he represents all variety of aviation industry businesses in tort and commercial litigation. Prior to entering private practice, Mike was a prosecutor for the Cook County State’s Attorney’s Office. He also serves the Vice-Chair of the Chicago Bar Association’s Aviation Law Committee.

Finally, Ted Dunlap and Sherry Ortiz will share their insights on a different type of tripartite relationship. Ted is a former AIA Attorney Division chair and current National Transportation Safety Board (NTSB) senior advisor, and Sherry is a

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safety

SMS IS ALL THE TALK. . . WHAT’S IT ALL ABOUT? Steve Bruneau, Vice President, Aviation Services, Polaris Aero LLC AIA Safety Committee Co-Chair

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safety We know the aviation industry has an excellent safety record, but there is always room for improvement and a need to address emerging threats. If every flight operation was as safe as it could be, it would really make a profound impact on the insurance industry. But what does that really mean? How do you measure safety and objectively know that an organization is striving to be as safe as they can be? How can you compare one organization to another?

prepare for this new requirement, which will be developed on what was originally built for commercial airlines [the FAA established the SMS requirements for Part 121 operators (14 CFR Part 5) in 2015]. It’s important to note that the regulations outline what an operator needs to do but it does not specify how they need to do it. This offers flexibility for an operator to meet the SMS principles in context with its type of operation. So what is SMS and what should flight departments be doing?

It’s clear that not all operators are treating safety with the same level of gravity. The FAA intends to update regulations to elevate safety in parts of the industry essentially left on their own to date. Now is a good time to become more educated on what this means and how we can all work together to improve safety.

As an overview to provide a high-level understanding, the “Four Pillars” of SMS as defined by ICAO can be summarized as follows: Policy Company Leadership publishes and posts a Safety Policy for everyone to see and review annually. The Policy should clearly identify a non-punitive reporting culture and be signed by the Accountable Executive.

The industry is expecting an FAA SMS mandate — what’s this about? FAA Administrator Steve Dickson has spoken recently about an impending proposal that would mandate safety management systems (SMS) for Part 135 and Part 145 certificate holders as well as for certain air tour operators. It’s not clear when that will be presented to the industry, but 2022 is the likely timeframe.

Risk Management During planning of work tasks or operational changes, the company manages risks associated with identified hazards. Assurance The company routinely performs internal audits, audits of its core vendors, and event investigations to ensure that procedures are being followed, identified gaps are closed, and risk controls are in fact working to reduce risk.

There is a lot of discussion about what that regulation might look like for 135’s and 145’s, and how charter operators, repair stations, and other affected entities can

safety

Promotion Company Leadership promotes safety through training and education, safety communication through SPI’s (Safety Performance Indicators), and demonstrates a ‘just’ culture when safety problems are reported, or errors made.

controls should be administered to avoid such hazards resulting in negative outcomes; seemingly small issues or unimportant details should be considered. While aviation is inherently risky, organizations that manage risk objectively and proactively will create a greater safety margin than organizations that don’t. Improving safety margin naturally results in fewer occurrences of damage to assets and the environment, injury to people, and even negative reputation impact. For insurance companies, this means fewer claims and less risk in the business portfolio. Safety is good for everyone!

How does SMS help a flight dept and ultimately reduce risk for the Insurance industry? SMS is a form of business process improvement. By improving how you operate, the final product can be delivered with higher quality and consistency; in an aviation sense, this is another successful flight in the safest means possible. When a flight-related organization goes about its business, its people perform their tasks according to well-designed procedures that align with the policies of the organization.

What can you advise your policy holders to help them move towards an SMS? Organizations do not need to have a computer system application to be compliant with SMS. However, like scheduling systems, maintenance tracking systems, and flight planning systems; the use of an SMS computer system is a means of simplifying

When there is a discrepancy between workas-imagined and work-as-done, or when hazards emerge, causal factors must be identified and corrective actions or risk

safety the work involved, recording and tracking trends, and increasing the speed with which an organization can keep up with SMS in the fast-paced environment of aviation.

• Can you easily benchmark your organization’s performance against similar organizations to help ensure your operation meets or exceeds current industry standards?

As you talk with your Part 135 and 145 policy holders and prospective clients, here are some things that you can offer them to think about as they explore SMS system options and vendors.

• Will it help you understand the cost of safety-related events?

• How easy is the system?

• Does the system have automated risk controls to help your team assess their flights and ensure everyone follows standard operating procedures to address the hazards?

• Can it be used by the whole organization (i.e., flight operations, maintenance, ground handling, and management)?

• Can the system be configured for your operation’s unique needs while maintaining vetted safety processes and taxonomies?

• Can it be used on mobile devices and computers so your mobile workforce can stay connected continually?

• Does it integrate with my other systems? • Is there just one place for all safety information without redundant data entry?

• Is the software intuitive and easy to understand?

• Does it integrate with other systems such as flight planning, scheduling, and flight data monitoring; and offer the flexibility to integrate with others?

• Does it use the latest design, and is it simple to enter data? • How does this help my team facilitate safety in daily tasking?

If the FAA issues an SMS mandate, organizations will need to respond. Even if the mandate is delayed, safety must be enhanced. Establishing an SMS is the most effective way to do that.

• Does it help your team, including contract employees and third-party suppliers, perform tasks in the safest way possible?

Aligning the energy and focus of everyone involved in the aviation industry to promote SMS will result in greater risk mitigation, larger safety margins, reduced accident / incident rates, and an overall lower risk profile for insurance purposes.

• Can your team easily find safety documents, policies, and procedures; and does it help them report safety concerns or problems? • Will it help track any negative outcomes, such as asset damage, injuries, environmental damage, and reputation damage?

As Vice President of Aviation Services at Polaris Aero, Steve Bruneau is responsible for expanding the company’s suite of safety management solutions. Steve has more than 25 years of process consulting experience helping organizations meet regulatory requirements or achieve new levels of performance.

• Will it allow you to track negative mission impacts, like flight delays, turn-backs, diversions, and cancellations, as well as deviations, malfunctions, hazards, root causes, and risk?

safety 5G Rollout // Where Things Stand In January, the FAA issued an Airworthiness Directive (AD) and approved a large percentage of the U.S. commercial fleet to perform low-visibility landings at airports where wireless companies deployed 5G C-band. In parallel, the FAA is working diligently to determine which altimeters are reliable and accurate where 5G is deployed in the United States to help address the airline industry’s concern of potential conflicts and interference with radio altimeters; the cockpit instruments which tell pilots how close a plane is to the ground as it comes in for a landing. For the latest on this topic visit https://www.faa.gov/5g.

USAIG’s Brogan Stresses Role for SMS in Underwriting Kerry Lynch, Senior Editor, Aviation International News

Aviation insurers are looking at safety management systems (SMS) as an “extremely important tool” when evaluating risk, said John Brogan, president and CEO of United States Aircraft Insurance Group, stressing the need for companies to fold such an approach into their operations. “The insurance industry is behind it and believes in it,” Brogan told attendees at the recent Corporate Jet Investor Miami event.

They’ve done it on the airline side and the airlines have reaped the benefits . . . with the reduced accident rate and reduced overall insurance.” General aviation is not there yet, Brogan added, “But I can assure you that your aviation underwriters are looking for that.” Further, underwriters are not just looking for a checked box that a company has an SMS. “The underwriters want to visit. They want to look under the hood and feel the SMS. They want to feel that it’s part of your culture and that it’s active,” he said. “That will be an ingredient in the soup for underwriters pricing the risk.”

He noted the stress the insurance market has come under by a number of factors— from rising costs to liability trends—and said, “That’s where safety management systems come into play for us.” While it is still too early to determine quantitatively, he said insurers, in general, see that SMS programs are “moving the needle on safety.

Copyrighted material reprinted with permission of Aviation International News. For subscription information, please visit www.ainonline.com.

scholarship recipient highlight

Happenings from the AIA Education Foundation The AIA Education Foundation is proud to support insurance professionals throughout their careers and recognize their outstanding accomplishments. Each year the foundation awards a £1000 prize to the person who scores the highest on the Chartered Insurance Institute’s “Advanced Diploma in Insurance” final exam.

The 2021 award recipient was Dominic Christian Hurst, ACII, a senior broker with BPL Global in London. Congratulations, Dominic! We look forward to finding out who the 2022 award recipient will be. If you would like to support the AIA Education Foundation, donations can be made through the AIA website.

Board of Directors President Greg Sterling

Director, Underwriter Division Wes Collier

Vice President Chris Morin

International Director Andy Trundle

Treasurer Luke Uithoven

Director-At-Large Nicole Wolfe Stout

Secretary Ian Wrigglesworth

Director-At-Large Chris Arnold

Director, Agent/Broker Division David Hampson

International Director-At-Large David Watts

Director, Attorney Division Mike McGrory

Immediate Past President Jim Gardner

Director, Claims Division Eric Weidner

Executive Director Mary Gratzer

Director-Elect, Claims Division David Gourgues

AIA Board General Counsel Ray Mariani

AIG Aerospace Atlanta, GA greg.sterling@aig.com

Old Republic Aerospace Kennesaw, GA wcollier@ORaero.com

Murray, Morin & Herman, P.A. Tampa, FL cmorin@mmhlaw.com

Starr Aviation London, United Kingdom Andy.Trundle@starrcompanies.com

Kimmel Aviation Insurance Agency, Inc. Greenwood, MS luke@kimmelinsurance.com

Strawinski & Stout, P.C. Atlanta, GA nws@strawlaw.com

Guy Carpenter London, United Kingdom ian.wrigglesworth@guycarp.com

Sutton James an Optisure Risk Partner Hartford, CT carnold@suttonjames.com

Schrager Hampson Aviation Insurance Agency LLC Bedford, MA david@planeinsurance.com

Old Republic Canada Ontario, Canada dwatts@orican.com

SmithAmundsen, LLC Chicago, IL mmcgrory@salawus.com

The James A. Gardner Company Inc. Marietta, GA jim.gardner@jagardner.com

McLarens General Aviation Marietta, GA eric.weidner@mclarens.com

Aviation Insurance Association Lexington, KY mary.gratzer@aiaweb.org

McLarens General Aviation Celebration, FL david.gourgues@mclarens.com

Leader, Berkon, Colao and Silverstein LLP New York, NY rmariani@leaderberkon.com

Director, Reinsurance Division Raffaella Basile

Swiss Reinsurance Company Ltd Zurich, Switzerland Raffaella_Basile@swissre.com