iGCDP Newbie Training

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AIESEC RMIT iGCDP GET-TO-KNOW


Checklist: Are you ready? • Fill in member database:

https://docs.google.com/spreadsheets/d/0Apg2TYPZ3uMgd HJJSUFWcm4tVEp3SGdtUmtoTGg2ZUE/edit?usp=drive_web

• Fill in busy schedule

https://docs.google.com/spreadsheet/ccc?key=0Apg2 TYPZ3uMgdC02V0I0MTRONFV1R1ExUEswZDl3UHc

• The AIESEC way

https://drive.google.com/open?id=0B_Lpt0vetDmkVTVq aFFzYmxOY3c&authuser=1

• XPP Compliance

https://drive.google.com/open?id=0By0M80NDzldZVVF4 RjFRQThtWk0&authuser=1

• Setting expectations


I.

AIESEC Understanding

II. iGCDP Understanding III. Project Cycle IV. EP Cycle

V. Customer Flow – GIS VI. Standards & Satisfaction VII. Customer Experience Management VIII. iGCDP Culture IX. iGCDP Direction

X. Current Projects


I. AIESEC UNDERSTANDING


The AIESEC Way





Leadership Development Model


GCDP TMP

X

GIP



AIESEC in Vietnam Since 2006 7 LCs in 3 regions: Hanoi, NEU, Danang, HCM, RMIT, FTU1, FTU2 500 active members present in 20 top universities of Vietnam 2100 alumni working in leading local and multinational companies Our partners:

Supporters:


AIESEC in RMIT • Established since August 2008 • AIESEC RMIT nearly died during the term 2009 – 2010 as there were no committed LC members to take it forward. • AIESEC RMIT became full member in July 2012, after almost 4 years. • EB 15/16 Structure LCP

LCVP oGX

LCVP iGCDP

LCVP Finance

LCVP TM

LCVP MarCom


AIESEC in RMIT • Front office: iGCDP, oGX (oGCDP & oGIP) • Back office: TM, Marcom & Finance • Facebook Page: fb.com/AIESEC.RMIT.Vietnam


II. iGCDP UNDERSTANDING


Global Community Development Programme A Global Community Development Programme (GCDP) experience is an opportunity for young people to develop entrepreneurial and responsible leadership by creating direct positive impact through an international volunteer experience. How do we run this programme? We provide international volunteer experiences through which young people develop themselves while empowering individuals, communities or organisations. We focus on areas and issues with the need for direct social impact and sustainable solutions. What can an organisation gain from this programme? GCDP hosts and partners are organisations which aim to create or support direct positive impact in communities through their activities, initiatives, or projects. With these organisations, we co-create opportunities for young people to develop themselves while providing direct positive impact.

What can a young person gain through this programme? With this programme, a young person gains access to AIESEC’s value-based platform, and he or she experiences: A cross-cultural living and working experience The opportunity to create positive societal impact Personal development GCDP participants can have different types of volunteer experiences. They may work with organisations or in projects which focus on community development, as long as their experience contributes to their personal development and positive impact on society.

Duration of a GCDP experience: 6-78 weeks

How will this be measured on the system? A GCDP experience is counted as soon as an EP is realized to a GCDP experience, which should be on their first day at work. An individual is counted as a GCDP participant as soon as his or her GCDP form has been raised.


A Global Community Development Programme (GCDP) experience is an

opportunity for young people to develop entrepreneurial and responsible leadership by creating direct positive impact through an

international volunteer experience


Run projects to raise awareness about world issues and create direct impact on society.

• Job Description o Initiating, planning & executing projects o Searching partners to project on venues, trainers… o Finalizing materials and tools o Recruiting interns to involve in project o Doing intern’s services to integrate international interns and support them o Evaluating workshop quality and keep relationship with partners


Types of Projects iGCDP

AIESEC host

Cooperation

NPO host


Sustainable Development Goals


Team Structure


The values of GCDP How do we develop leadership?

EPs are working in a challenging environment and they learn about different issues

There is org/individual is willing to pay for it. The project can generate add values for those sponsor in return

Project contribute to specific needs of my city, my society and I am learning on those.

Which is the value for TMP/TLP working on it?

Which is the market value?


III. PROJECT CYCLE


General process of running an iGCDP project. 1

2

3

4

Form OC

Market Research

Master Plan

MC Approval

(OC structure, JD for OCs)

(Target market, NPOs, etc.) 5

Detailed plans

(Contract, JQ, GIS, Master Plan) 6

Execution

7

Evaluation & Report


IV. EP CYCLE


The cycle that EPs will experience during their 6 weeks internship Timeline

Outer Journey

Inner journey

Week 1

Excitement

Proactive Learning

Week 2

Culture Shock

Global Mindset Living Diversity

Week 3

Adaptation

Striving for Excellence

Week 4

Concrete Results

Enjoy Participation

Week 5

LEAD

Self-awareness

Week 6

Adjourning

Social Responsibility


V. CUSTOMER FLOW - GIS


New Customer Flow

Everything about GIS (aka EXPA: https://experience.aiesec.org/ ) GIS Education Portal: http://www.aies.ec/ Opportunity Portal: http://gisop.aiesec.org/ AIESEC Help Center: https://aiesec.zendesk.com/hc/en-us Tutorial Playlist: http://www.youtube.com/playlist?list=PLgyDCWT7P_mr75hSHTRDRV7ayYiFVablB Q&A: https://docs.google.com/a/ai.aiesec.org/spreadsheets/d/1M1NgJC6Fi0n9NcFv9FQ0d099br8o_Ip8tVO3oD0-mlQ/edit To-Do list: http://issuu.com/aiesecinternational/docs/to_know/0 Webinars Recap: https://new.livestream.com/AIESEC-international/expalivedays More: http://legos.aiesec.vn/gis/


VI. STANDARDS & SATISFACTION


Standards There are 16 minimum standards that need to be delivered to an intern


Satisfaction Satisfaction is measured by NPS – Net Promoter Score (1-10)


VII. Customer Experience Management (CEM)


Buddy Service Being a buddy of an intern, basically, is being their best friend in Vietnam. Pre-Arrival

•Ask for flight details •Send them your contact •Send them the address of host and contact number •Setting expectations about living conditions

Arrival

•Get/ Check their phone number for emergency case •Take intern from airport •Exchange money •Buy sim card

Post-Arrival

•Organize small talk to them about Vietnam & project. •Welcome party


VIII. iGCDP CULTURE


The culture that iGCDP Heroes strive for, live with, & showcase.

Be solution-driven

Be brave

Stay connected


IX. iGCDP DIRECTION


There key strategies for iGCDP term 15/16

IR Establishment

NPOs long-term partnership

CEM

LC – LC partnership.

NPOs Sale is the focus.

Homestay program & IS enhancement.


X. CURRENT PROJECTS


Summer Projects • NPO Sales (cont.) Timeline: all year round NPOs Sales project collaborates with NPOs/NGOs by providing them interns to work for the organizations. • Global Passport 5&6 Timeline: Mar – October 2016 What’s new? Exploration, adventure combining with foreign language enhancement. • MIP Camp 3&4 Timeline: Mar – October 2016 What’s new? English Department collaboration to deliver memorable and impactful camps to English students who are about to enter their university life.


So, are you ready to be a part of iGCDP Family?


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