• INTRODUCTION • APPLICATION PROCESS
• STRUCTURE • POSITIONS AVAILABLE • TALENT MANAGEMENT 6posts • MARKETING 3 posts • OGX 5 posts • iGV 4 posts • BD & iGT 4 posts • FINANCE & LEGAL 2 posts
• GENERAL QUESTIONNAIRE • PORTFOLIO-SPECIFIC QUESTIONNAIRE • LC CONTACTS
Registrations
RACT
Information Seminars
Induction Seminar
Interviews
Team Standards
Assessment Centres
Role Allocation
RACT – Regional AIESECers Changing Tomorrow LC – Local Committee example Monash, UCT, Wits LCP – Local Committee President LCVP – Local Committee Vice President EB – Executive Body MB – Management Body iGV – incoming Global Volunteer iGT – incoming Global Talent oGV – outgoing Global Volunteer oGT – outgoing Global Talent TM – Talent Management OGX – Outgoing Exchnages EP – Exchange participant TN Trainee Nominee
10 – 16 hours per week Duration: February – 31 January 2018
• Conducting Education needs Meeting education needs for all the members of the Local Community
analysis and reassess member needs • Forecasting of education needs for Local Committee goal achievement. • Organize education events • Track functional training offered by the Vice President • Organization and development of Local Training Team • Tracking results and conducting feedback after trainings • Reporting of the results and impact on member development after training to the Executive Body
Duration: February – 31 January 2018
Leading a team Assessment and reporting Training and development projects Delegating tasks Effective communication
# of active members in the Local Committee # of people attending trainings # of portfolios requesting training # of trainings conducted according to the education cycle Fulfilment of Team Standards
People oriented Training and facilitation Public speaking skills Proactive Effective planner
7 – 10 hours per week Duration: February – 31 January 2018
Promoting exchange opportunities within the LC
– Promote using channels like LCM, and internal LC groups – Get creative to find new ways to showcase the impact of going abroad! • Exchange experience goal setting for members • Encouraging inquiry of OGX • Interface work with oGV Postexchange manager: – Get information about EPs from Welcome home seminar – Prepare returnee talk • Match skills and development of EP through exchange to open JDs. – Use EP pool for ongoing recruitment • Interface with MKT team for promotions
Duration: February – 31 January 2018
Finding opportunities Selling skills Presentation skills Team work Team management
% of Local Committee Meetings with International Experience talk # of members who go abroad % of Exchange Participants reintergrated into the Local Committee
Effective planning Time conscious Proactive Strategic mindset Goal oriented
7 – 10 hours per week Duration: February – 31 January 2018
Assessing and reporting on members performance across all portfolios and rewards and recognition
• Interface with Vice Presidents and Team Leaders s for understanding the Measures of Success of each function and implementing • Implement LC weekly tracking system • Monthly assessment and reporting of member performance to the VPs / TLs • Present productivity of each functional team to the EB • Utilize HR data as business intelligence to help the EB/TLs make smart conclusions, analysis, and decisions about members • Support, coaching, and forecasting for teams who have low productivity • Input for VP TM for how to increase productivity in member Evaluation touch points • Track performance and productivity of LC members • Create concept of performance recognition – How and when are achievements appreciated? • Enforce accountability procedures and support termination of members
Duration: February – 31 January 2018
Critical thinking skills Creating ways to improve performance Collaboration and team work
Productivity rate % of active members Monthly goals achieved
Good at interpreting data Creative skills Data analysis Interpersonal skills
7 – 10 hours per week Duration: February – 31 January 2018
Ensuring leadership pipeline and improving team experiences
•LC Data Analysis and pipeline management •Rewards and Recognition system • Team minimums implementation • LEAD Implementation • Coming up with strategies to improve the TXP Experience • Support and evaluate the TM process
Duration: February – 31 January 20018
Forecasting and reporting Effective planning Proactive attitude Critical thinking Content creating
% of Team Standards implemented # of members applying for leadership experiences # of lead sessions being run
Good team management skills Presentation and communication Interpersonal skills People oriented
3– 7 hours per week Duration: February – 31 January 2018 • •
Assisting VPs with all the recruitment errands and be able to manage talent planning.
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Info events Logistical support for recruitment and selection Collecting JDs from all VPs across all portfolios Creating JD Booklet from the portfolio JDs Promotion materials preparation with VP Marketing and the whole recruitment team University relations Physical promotion: flyers, posters, class visits, radio and newspaper Online promotion towards recruitment stages Attracting the needed market segment
Duration: February – 31 January 2018
Creating a marketing campaign Team work across various departments
TMP and TLP opportunities open on EXPA # of applications per opportunities % of opportunities matched Target number of new members selected
Team management Creative thinking Team work Good communication Passion for marketing and promotion Good with documentation Ability to create a report
3 – 7 hours per week Duration: February – 31 January 2018 •
Take care of all the internal communication within the LC and externally to other LCs.
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Making sure communication sheets are filled by all portfolios every Monday Sending memos about any event that comes up Creating an LC calendar and compiling info to fill it Obtaining information from MC to LCs Making announcements
Duration: February – 31 January 2018
• Learn and teach other people • Management skills • Self-awareness • Project management • Strategic communication
# of people attending local and national events from the LC
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Dedicated person Professional Time conscious Ability to create and maintain documents Interpersonal skills
7 – 10 hours per week Duration: February – 31 January 2018
Promoting on physical media and representation
• Aligned events and material with national and local strategy • Close collaboration with LCVP: responsiveness, accessibility & commitment • Updating LCVP about current activities on weekly basis • Create 6 months plan for events and activities in collaboration • Organization of events such as infoevenings, Global Village, infobooths, etc. • Making sure AIESEC brand is visible in local AIESEC environment, through posters and flyers • Perform market research amongst local youth, in alignment with national team • Attendance of external events • Public Relations for LC (e.g. Campus Radio, local newspapers, etc.) • Initiate and sustain partnerships with like-minded local organizations • Create and sustain good relationship with university/SRC
Duration: February – 31 January 2018
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• Creation of physical Marketing campaigns, linked digitally • Event organisation • Teamwork • Successful communication • Branding strategies • Creation of marketing material • Basic Graphic Design • Better understanding of AIESEC in South Africa
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# of monthly events on campus Branding guidelines understanding in the local committee, no violation against branding guidelines # of partnerships for increased brand exposure # of leads on EXPA
• Profound understanding of the AIESEC branding guidelines • Interpersonal communication • Innovation & creativity • Profound knowledge of the current organizational direction • The AIESEC Way, LDM • MS Office proficiency • Preferred: Graphic design, video editing
7 – 10 hours per week Duration: February – 31 January 2018
Creating digital content for promotions and campaigns.
• Contribution to national and local digital marketing strategy in collaboration with LCVP • Close collaboration with LCVP: responsiveness, accessibility & commitment • Updating LCVP about current activities on weekly basis • Creating 6 months plan for digital strategy • Guard the AIESEC brand • Knowledge of the role of Marketing in the different stages of the Customer experience: Attraction – Consideration – Value Delivery – Brand Advocacy • Create regular promotional material, such as blog articles, Social Media posts, videos, posters, flyers, for national and local promotion • Ensure efficient communication channels are in place, both external as well as internal • Ensure potential customers have access to enough relevant
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Duration: February – 31 January 2018
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• Creation of Marketing campaign • Teamwork • Successful communication • Branding strategies • Creation of marketing material • Basic Graphic Design • Better understanding of AIESEC in South Africa
No. of material contributed to national marketing strategy • Images • GIFs • Videos Branding guidelines understanding in the local committee, no violation against branding guidelines No. of leads on EXPA
• Profound understanding of the AIESEC branding guidelines • Interpersonal communication • Innovation & creativity • Knowledge of the current organizational direction • The AIESEC Way, LDM • MS Office proficiency • Preferred: Web design & Graphic design, video editing
3 – 7 hours per week Duration: February – 31 January 2018
Managing the relationship between LC and university.
Management of campus contacts: – Professors, university institutions, other student organizations • Communication with other student initiatives: combined MKT effort • Open new channels for advertising through university relations • Support physical MKT manager for campus activities
Duration: February – 31 January 2018
Online and offline channel management Advanced sales skills Understanding of operations at university management level Creating timelines Content creation
# of channels from university % of campus management concept implemented # of campus contacts # of people attracted # of LEADS generated
Presentation and communication skills Proactive and eager to learn Organisation and effective planning Sales and marketing
7 – 10 hours per week Duration: February – 31 July 2018
Campaigns and promotions for OGX products.
•Deliver LC marketing strategy based on partnerships •Guarantee alignment with brand guidelines •Present product externally for different stakeholders •Online promotion for the project •Physical promotion for the project •Networking events •Manage sign ups
# of LEADS generated # of events for OGX created Duration: February – 31 July 2017
Physical and digital marketing Market research and segmenting
Conversion rate
Good with designing Creative Critical thinking Global cultural understanding
Duration: February – 31 July 2017
7 – 10 hours per week
•Sign up to match analysis and
Ensuring CFI and S&S for all the Eps.
tracking through EXPA •Matching responsible •Guarantee alignment with MKTG in the team for promotion content •International partnership management •Tracking of contracts and payments •Guarantee legal and insurance support •Overall EP support throughout the experience •To guarantee a good delivery and fast response to any necessary fire Fighting •To make process improvement based on customer feedbacks
Duration: February – 31 July 2017
Customer service Partnership management Team management
# of realisations # of partnerships made # of LC to LC partnerships # of complete XPs
Communication skills Professionalism Time management Presentation
7 – 10 hours per week
Duration: February – 31 July 2017
Direct contact with the customers from when they sign up to when they leave.
Check Salesforce every frequently for leads • Follow up on OGX leads • Contact all leads – Within 48 h • Application pool engagement • Organize selection events • Follow up after selection events/talks – Use CRM strategy • Reintegration with Tm for returning EPs
Duration: February – 31 July 2017
Understanding of the AIESEC Opportunities portal Crisis management Team management Customer service Advanced sales skills Interpersonal skills
# of leads contacted within 48 hours # of people applying after the
Clear communications skills Sales and marketing Professionalism Global cultural understand Presentation skills Planning skills Excel skills
7 – 10 hours per week Duration: February – 31 July 2017
Form and manage partnerships for IGV at LC level.
• Actively seeking for new NGO partnerships and opportunities specifically for the Incoming Global Volunteer Program. • Ensure the opening of new Incoming Global Volunteer opportunities and actively seeking for new TN Takers. • Take care about current partners and build longterm relationships.
Duration: February – 31 July 2017
Public Relations skills Negotiation skills Project Management Customer Relationship Management
# of NGOs or companies prospected # of NGOs and companies approved # of sales meetings #of signed contracts #of opportunities opened in EXPA #of realizations
•Perseverance •Resilience •Empathy •Tidy image •Presentation skills
Duration: February – 31 July 2017
7– 10hours per week
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Reception of EP and integration with host families Integration with community and where they will work Show South African culture (travelling, sightseeing, museums, teach language) Ensuring that the NGO has proper JD for the EP Being the go to person between LC and EP Communicating with volunteer about living conditions, culture and what to bring to SA Receiving EP at airport Providing service to EP for their duration Attending to the EPs
Duration: February – 31 July 2017
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Good negotiation skills Global mind set Emotional intelligence Positive thinking
Good NPS (Net Promoter Score) Positive reviews Healthy relationship with NGO Quality experience for volunteer
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Interested in cross cultural experiences Open minded Have social media accounts Able to guide people around the city or outside Effective communication skills Positive outlook and optimism Self driven
XX – XX hours per week Duration: February – 31 January 2018
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Text text text Duration: February – 31 January 2018
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7 – 10 hours per week Duration: February – 31 January 2018
Form and manage partnerships for IGT at LC level.
• Actively seeking for new partnership opportunities specifically for the Incoming Global Talent Program. • Ensure the opening of new Incoming Global Talent opportunities and actively seeking for new TN Takers. • Take care about current partners and build longterm relationships.
Duration: February – 31 January 2018
Public Relations skills Negotiation skills Project Management Customer Relationship Management
# of companies prospected (by CRM) # of companies approved (by CRM) #of CRM audits approved # of calls for sales # of sales meetings #of signed contracts #of internships sold #of TN Takers #of opportunities opened in EXPA #of realizations
•Perseverance •Resilience •Empathy •Tidy image
7 – 10 hours per week Duration: February – 31 January 2018
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• Ensure a clear expectations setting with the interns and assist them with visa process and arrangements. • Set in place any logistic arrangement needed for a smooth integration of the trainees to their experiences (as accommodation, EP Buddy, IPS, etc.). • Follow up on the experiences of both, trainees and companies in order to provide a quality service and build long-term relationships.
Duration: February – 31 January 2018
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#of visa processes successfully approved # of accommodation places prospected #of IPS delivered #of EP buddies #of events organized for trainees (welcome and farewell parties, integration and culture activities, etc.) #of trainees serviced NPS score of follow up meetings (both with companies and trainees) #of cases/crisis solved #of re-raises
Empathy Patience People person Organized Problem solving Customer Service attitude
7 – 10hours per week Duration: February – 31 January 2018
Actively looking for opportunities and customers.
• Promote by all the channels available the opportunities, developing the tools and material needed to do it. • Ensure efficient match processes, starting by the opportunities posted in EXPA, contact applicants, screening CVs , interviews and select candidates. • Actively seeking for LC to LC cooperations in order to generate long term relationships for the LC, aligning the supply and demand of both entities
Duration: February – 31 January 2018
Public Relations skills Negotiation skills Team Management Project Management Customer Relationship Management
# of promotion material items (booklets, flyers, etc) # of promotional emails #of applicants #of opportunities opened in EXPA # candidate contacted # of approved #of realizations # of LC partners (of AIESEC in other entities)
Good skills for tracking and follow up Customer service inclination Empathic Organized
3 – 7 hours per week Duration: February – 31 January 2018
Creating all financial statements and releasing reports
• Assist on budget creating across all LC department • LC budget creation with the VP • Finding out all monetary needs from other portfolio VPs • Creating monthly financial report for each portfolio, report to the LCVP FLA • Releasing the reports to all the communications TLs in the LC • Helping operations portfolios with creating income statements and invoices
Duration: February – 31 January 2018
• Financial accountability • Practical financial practices • Team work • Managing portfolio departments
#Portfolio budgets created # of portfolios sticking to budget # of financial reports released in a term # of updated records in the portfolios and LC as a whole
Financial background Ability to create financial statements Accountable and open Good with excel
7 – 10hours per week Duration: February – 31 January 2018
Editing the compendium and making sure that it is updated as well making sure governance and accountability is followed in the LC
• Updating the LC compendium • Making sure that all LC legal processes are in line with the compendium • Making sure that all members in the LC understand and adhere to the compendium • Making sure that all demotions, warnings and dismissals were done according to the set process are accountable for their actions
Duration: February – 31 January 2018
Team Management Project Management Effective communication
# of people attending events Complete and updated LC compendium % increase on performance
Good skills for tracking and follow up Organized
UNIVERISTY OF WITWATESRAND makgotsomogafe80@gmail.com
NELSON MANDELA METROPILITAN UNIVERSITY bavuyise.ngaso@aiesec.net
UNIVERSITY OF JOHANNESBURG sjukha2.0@gmail.com
UNIVERSITY OF CAPE TOWN namhla.landani12@aiesec.net
MONASH SOUTH AFRICA david.canham@aiesec.net
UNIVERSITY OF KWA ZULU NATAL Boitumelo.marumo@aiesec.net
UNIVERSITY OF PRETORIA christiaan.joubert.29@aiesec.net
NORTH WEST UNIVERSITY: POTCHEFSTROOM Boitumelo.marumo@aiesec.net