NST AIESEC in Ukraine application booklet

NST 17-18 AIESEC in Ukraine

CONTENT Timeline Common Requirements Structure General Questionnaire ICX OGX Business Development Brand Experience Organization Development Talent Management Startup Growth Contacts NST 17-18 AIESEC in Ukraine

Timeline *AF should include: 27 of june

28 of june – 2 of july

1) General questionnaire 2) Specific questionnaire (you can find the questions below each JD). Answer the specific questions for all the positions you apply 3) Endorsement letter from your LCP/VP *AF should be sent till 23:59 GMT+3, 27.06.2017 to

3 of july

In case you have questions, approach NST 17-18 AIESEC in Ukraine

COMMON REQUIREMENTS As a NST member you will be responsible for and bringing them to a local level.

The role demands a

to communication and keeping deadlines.

The NST role requires the ability to play a and understanding of national and global direction.

by bringing progressive ideas

Every NST member is part of the national team and thus should take as a whole.

The JD you take over can be modified in parts. There can be other responsibilities. Be flexible NST 17-18 AIESEC in Ukraine

Structure MCP MC vP icx

MC vP ogx

MC vP bd

MC vP be

MC vP OD

MC vP TM

MC vP sgs

MC vP F&L

NST 17-18 AIESEC in Ukraine

GENERAL QUESTIONNAIRE Question 1

Question 4

Which NST positions are you applying to?

Please rank them based on your personal priorities.

Why are you applying for NST of AIESEC in Ukraine? Please, tell your personal and functional motivation.

Question 2

Question 5 In the NST you will mainly be working in a virtual team. What possible challenges could arise in this setting and how will you personally contribute to make the team work successful?

Question 3 Describe your AIESEC Experience and your main achievements in each position so far.

Mention the conferences you’ve participated in and your role there as well.

Question 6 What do you consider as a role of the NST AIESEC in Ukraine 17/18? How do you see your contribution in terms of goals achievement?

NST 17-18 AIESEC in Ukraine

icX team

NST 17-18 AIESEC in Ukraine

icx

international relations manager (2) International relations manager MC VP ICX 10-12 h/week National/International LCVPs iGV of AIESEC in Ukraine/ oGV of Entity Partners Strengthen our E2E Partnerships and ensure their sustainability, downscale it into LC2LC Partnerships, and keep track of the incoming EPs from those entities.

KPi/MoS -

#Approvals #Realizations #Completed from every Entity Partner #Events created to enable approving Conversion rate apply-accepted, accepted-approved and approved-realized NPS response rate #New LC2LC cooperation's #Outputs per country partner

Main functions -

Chair the approving process between AIESEC in Ukraine and our entity partners, always looking to strengthen them up.

Keep track on applicants from entity partners, making sure we´re maintaining our approval times (Customer Flow) with every customer.

Educate and Coach LCs to increase their performances Create and maintain communication channels with our partners. Have a week or biweekly review with every partner and create an output Create materials for virtual approving and VD Create materials for LCs to increase our approving.

Requirements - Customer Flow - Reality and projects of AIESEC in Ukraine - SnS -VD Bucket list

NST 17-18 AIESEC in Ukraine

icx

international relations manager

Specific Questionnaire 1. Why are you applying for this role? What is your added value for our international relations?

2. Make an analysis of AIESEC in Ukraine´s iGV. Please include a general review from our LCs, projects and customer flow times 3. State the steps or actions you think can strengthen our current cooperation's and make sustainable the new ones

4. Elaborate a roadmap for creating a successful cooperation.

5. What are the key innovations that you want to implement to increase our operations through E2E partnerships?

Will get - Event organizing skills - Customer Flow knowledge - People management skills - Content management - Data management and analysis

You can use it - Data Analyst

NST 17-18 AIESEC in Ukraine

Ogx team

NST 17-18 AIESEC in Ukraine

ogx GV Approving Manager GV Approving Manager MC VP OGX 14 h/week National OGV EP

Approve Delivery, process

EP, ensure the Value and ensure Completed

Main functions -

Be the EP manager for EP (guide and be the supporter for EP in all customer flow, set the right expectation) Create virtual/physical OPS guideline Create the approved and completed materials for LC Create the value delivery SOP for LC Track the Brand Advocacy submission Track NPS and LDA submission

Specific Questionnaire 1. Explain the strategy that you will propose as an NST to handle the new MoS. 2. What are the things that you will do to handle the limitation of virtual communication in supporting the EP through every process?

3. Describe the most effective Customer Journey for EP. (touch points, EP manager activity, timeline)

Will get -

#approved, #realized, #completed Conversion rate from every customer flow stages NPS response rate

-

Problem solving Data analysis Coaching skills

Requirements

KPi/MoS -

People management VISA Process New MoS

-

Have the understanding about GV, customer flow, MoS (standards) Communication skills Time management Coaching skills

NST 17-18 AIESEC in Ukraine

ogx GT Approving Manager GT Approving Manager MC VP OGX 14 h/week National OGT EP

Approve EP, ensure the Value Delivery, and ensure Completed process

Main functions -

-

Be the EP manager for EP (guide and be the supporter for EP in all customer flow, set the right expectation) Create virtual/physical OPS guideline Create the approved and completed materials for LC Create the value delivery SOP for LC Track the Brand Advocacy submission Track NPS and LDA submission

Specific Questionnaire 1. Explain the strategy that you will propose as an NST to handle the new MoS. 2. What are the things that you will do to handle the limitation of virtual communication in supporting the EP through every process?

3. Describe the most effective Customer Journey for EP. (touch points, EP manager activity, timeline)

Will get -

#approved, #realized, #completed Conversion rate from every customer flow stages NPS response rate

-

Problem solving Data analysis Coaching skills

Requirements

KPi/MoS -

People management VISA Process New MoS

-

Have the understanding about GT, customer flow, MoS (standards) Communication skills Time management Coaching skills

NST 17-18 AIESEC in Ukraine

ogx IR coordinator for GV IR coordinator for GV MC VP OGX 14 h/week National OGV EP, LCVP, and national partner

Raise and maintain the partnership, approve EP, ensure co-delivery

Main functions -

Raise and maintain the national partnership Provide LC to LC partnership analysis for LC Provide entity to entity partnership analysis for LC Create the national search-tool for EP Track the standards implementation from partner side

KPi/MoS -

#partnership raised #national search-tool created #standards report created for each project

Entity’s condition Networking

-

1. Analyze the potential entity that suitable to become our partner based on supply and demand.

2. Analyze the current partnership that AIESEC in Ukraine has (bottleneck, GCP, BCP, and the result) 3. Explain the strategy that you want to propose to strengthen the current partnership and raise the new partnership?

4. What is your strategy to maintain the communication with partner and make sure the implementation of the standards?

Requirements -

Will get -

Specific Questionnaire

Problem solving Data analysis Negotiating skills Analytical thinking

-

Have the understanding about GV, customer flow, standards, and GV supply & demands Communication skills, especially virtual communication Time management Persuasive

NST 17-18 AIESEC in Ukraine

ogx IR coordinator for GT IR coordinator for GT MC VP OGX 14 h/week National OGT EP, LCVP, and national partner

Raise and maintain the partnership, approve EP, ensure co-delivery

Main functions -

Raise and maintain the national partnership Provide LC to LC partnership analysis for LC Provide entity to entity partnership analysis for LC Create the national search-tool for EP Track the standards implementation from partner side

KPi/MoS -

#partnership raised #national search-tool created #standards report created for each project

Entity’s condition Networking

-

1. Analyze the potential entity that suitable to become our partner based on supply and demand.

2. Analyze the current partnership that AIESEC in Ukraine has (bottleneck, GCP, BCP, and the result) 3. Explain the strategy that you want to propose to strengthen the current partnership and raise the new partnership?

4. What is your strategy to maintain the communication with partner and make sure the implementation of the standards?

Requirements -

Will get -

Specific Questionnaire

Problem solving Data analysis Negotiating skills Analytical thinking

-

Have the understanding about GV, customer flow, standards, and GV supply & demands Communication skills, especially virtual communication Time management Persuasive

NST 17-18 AIESEC in Ukraine

ogx Culture Manager Culture Manager MC VP OGX 14 h/week National/international LCVP, OGX Member, OGX TL

Drive OGV and OGT culture from national level to boost performance

Main functions -

Maintain group for member of OGV and OGT Create the post and the content (collect the content from LCVP as well) to be posted in the group Support LC in culture driving on local level Create “culture part� for commission chats and other touchpoints with commission from national level

Specific Questionnaire 1. How culture can boost performance for OGX commission?

2. What are the most important principles of culture driving?

3. What are the main touch-points that can you utilize for driving the culture from national level?

4. Explain the strategy to drive the culture on each touch-points.

Requirements

KPi/MoS -

-

Retention rate of members Members productivity

Will get -

Organizational culture Culture analysis tools

-

Data analysis Coaching skills

-

Understanding about GV and GT value proposition Essence of GV and GT culture Communication skills Content management Graphic design

NST 17-18 AIESEC in Ukraine

Business Development team

NST 17-18 AIESEC in Ukraine

BD

Business development manager Business development manager MC VP Business Development 8-12 h/week National Companies, MC team, NST BD team, Show responsibility and develop external brand of our organization

Main functions -

Raise new companies Marketing research Analyze current trends in the market New markets CRM creation

-

-

Tracking the delivery of national BD partnerships on local level Partnership delivery Other needed work depends on current situation

Specific Questionnaire 1. Make SWOT analysis of ER department in AIESEC Ukraine. How we can use our strength and opportunities and fix weaknesses and threats?

2. Describe your AIESEC XP? What kind of experience did you have with B2B sphere of AIESEC? 3. Name 3 focus partners and action plan of working with them

Will get

KPi/MoS -

# new companies # raised companies

-

% of satisfied partners

Requirements -

Communication relationship building

-

Drive for Results Honesty and Integrity

-

Partnership delivery Communication with corporative body

-

Networking skills Selling skills External market exploration

NST 17-18 AIESEC in Ukraine

BD

NGO partnership manager NGO partnership manager MC VP Business Development 8-12 h/week National NGOs, MC team, NST BD team, LCs Partnership with NGOs and develop external brand of our organization

Main functions -

Co-creation of framework of working with NGOs Education framework for LC NGO partnership responsible creation NGO relation guide creation Support of LC NGO responsible with needed knowledge, skills, other recourses Checking of how partnership are delivering

-

Specific Questionnaire 1. What you will take out from working at this position?

2. List three NGOs with whom we can collaborate and how?

3. How do you see workflow with NGOs? Will get -

KPi/MoS -

Framework for working with NGO

-

1 guide created # of NGO partners

Strategy creation How to cooperate with different organizations Developing national partnership with NGOs

-

Networking skills Selling skills

Requirements -

Communication relationship building Drive for Results Honesty and Integrity

NST 17-18 AIESEC in Ukraine

Brand experience team

NST 17-18 AIESEC in Ukraine

BE

Social Media MANAGER (3)

Specific Questionnaire

Social Media Manager MC VP Brand Experience 10-15 h/week National BE NST team

1. Critically asses presence of AIESEC in Ukraine in one of SM channels (Facebook or Instagram).

What can you suggest to improve it?

2. Present content plan for a week for Facebook in order to boost oGV promotions and one more for Shape Ukraine Facebook page in order to boost iGV promotions.

3. How can we benefit from LinkedIn, rabota.ua, YouTube. What products will they benefit? What kind of content would you propose for those channels?

Maintain, improve, analyze and manage our Social Media (National FB group/ Shape Ukraine group / LinkedIn, rabota.ua, / YouTube)

Main functions -

-

Creation of content plan Create content according to content plan and post it Analysis of achieved results and content improvement Copywriting

KPi/MoS

Growth of engagement of all content Growth in reach of all content Improvement of social media results (growth in sing-ups and

applies) # of followers % Engagement rate % of answers and reaction time

You can use it -

Social Media Manager for FB/Instagram/ Vk/ Pinterest in company Content creator

Will get

-

Campaign management Content creation Copywriting

-

Virtual team work SMM Analytical skills

Requirements -

Photoshop skills (basic) Value proposition of AIESEC Programs & organization purpose Copywriting (basic) Analytical thinking

NST 17-18 AIESEC in Ukraine

BE

website MANAGER Website Manager MC VP Brand Experience 10 h/week National/international BE NST team Manage and improve our website in the best possible way in order to improve experience of our customers.

Main functions -

Website management Creation of development strategy Creation of landing pages

SEO improvement Analysis of achieved results and website improvement

KPi/MoS -

Website visits Implemented changes and their outcome

-

1. Make SWOT analysis of UX/UI of aiesec.ua and and shape Ukraine .

(UX - user experience; UI - user interface ).

2. Create landing page for Host Family or Personal Coach program.

3. What experience do you have with WordPress please give examples

Will get

# of pages created

Requirements - WordPress - HTML (preferable)

Specific Questionnaire

- Web development

-

Site management Strategy creation SEO optimization

-

Virtual team work Analytical skills Web development

NST 17-18 AIESEC in Ukraine

BE

BLOG MANAGER (2)

Specific Questionnaire

Blog Manager MC VP Brand Experience 10 h/week National BE NST team

1. Critically asses blog of AIESEC in Ukraine on aiesec.ua. What can you suggest to improve it?

2. How can we “make leadership cool� through our blog?

3. Create a content plan of topics for a month for a blog centered around youth leadership.

Responsible for blogs for aiesec.ua, partly for social media content)

Main functions -

Blog development of aiesec.ua Analysis of achieved results and content improvement Copywriting -

-

Alignment of content of AIESEC in Ukraine Context research Storytelling

Will get

KPi/MoS -

# of articles published # website visitors % Engagement rate

-

- Blog management - Content creation - Copywriting

# Social media reach # of articles published in external sites/blogs/groups

You can use it

Requirements -

Social listening & observer Imagination Curiosity

-

Detailed oriented Resourcefulness Self-driven

- Virtual team work - Research - Analytical skills

-

Content manager Article writer Blogger

NST 17-18 AIESEC in Ukraine

Organization Development team

NST 17-18 AIESEC in Ukraine

OD

Internal communication manager Internal communication manager MC VP Organization Development 10 h/week Both national and international Members of AIESEC in Ukraine Membership engagement

Main functions -

Inernal Comm strategy co-creation Social media management @Ukraine and MC page group (content plan and it`s implementation) Newsletters creation Campaign management (posts and newsletters) Constant improving of internal communication OD documents design

KPi/MoS -

% open rate of newsletters % engagement rate in Social Media

-

% members subscribed # newsletters # posts

Requirements -

Basic Photoshop skills SMM

- Mailchimp (or other mailing application)

Specific Questionnaire 1. How do you see the improvement of the internal communication of AIESEC in UA? 2. How do you see the impact of internal communication on the organizational growth?

3. How will you ensure the high % of membership engagement in internal groups?

Will get -

SMM skills Engagement methods and tools

-

Email tools usage Strategy co-creation and implementation

You can use it - Internal communication manager/informational manager in any company

NST 17-18 AIESEC in Ukraine

Talent management team

NST 17-18 AIESEC in Ukraine

TM

Performance management specialist

Specific Questionnaire 1. Identify the biggest bottleneck in terms of TM KEEP process and suggest a growth hack to overcome it.

2. Explain how do you understand increasing membership retention rate through performance management system?

3. Explain how do you understand the difference between performance and development. How do you see the current state of measuring membership performance and development?

4. How will you ensure active & regular communication with the VP TMs in the network?

Performance management specialist MC VP Talent Management 10 h/week National/international LCVPs TM, TLs

Establish Performance management system in the entity for increasing membership retention rate

Main functions -

Creation of the Performance review worktool Designing Talent mapping chart Education and Implementation of Performance management system and Talent mapping chart Ensuring the proper implementation of Performance review worktool and Talent mapping chart

Will get -

KPi/MoS -

% of Performance management system implementation across LCs % of membership retention rate # Applicants for further Leadership roles

HR Management Performance management system Analytical thinking

-

CRM Management Training & Education Management

Requirements -

Understanding of TM/HR Processes Analysis & Tracking Decision Maker Creative & innovative -

Effective Time Management Effective Communication Skills Presentation Skills

NST 17-18 AIESEC in Ukraine

Startup Growth team

NST 17-18 AIESEC in Ukraine

sgs

Non-AIESEC region manager (2) Non-AIESEC region manager MC VP Startup Growth Specialist 8-12 h/week National EPs from non-AIESEC region

Ensuring the opportunity for people from non-AIESEC region to have a life-changing experience with AIESEC

Main functions -

-

Being EP-manager for EPs (guide EP before approve, have goal setting, support EP during internship) BA for non-AIESEC region EPs (support to RE EPs, run evaluation meetings, track NPS filled and BA materials submitted) Create needed materials for virtual approving and VD

Specific Questionnaire 1. Describe, how do you see the effective customer journey for the EP from the OGX side. Mention main touchpoints.

2. What difficulties can be faced due to working with EPs online? How will you solve it?

3. Describe the ideal EP manager.

Will get

KPi/MoS -

#approved, #Realized, #completed Conversion rate and process apply-accepted, accepted – approved, approved- realized NPS response rate

You can use it -

-

Any customer experience related work

-

International relations

Approving process EP-management visa process

- Selling skills - Coaching skills

Requirements -

Communication skills Time management Customer Flow

Exchange Standards Value Delivery bucket list

NST 17-18 AIESEC in Ukraine

sgs Startup Head Startup Head MC VP Startup Growth Specialist 8-12 h/week National Startup team, OP takers, interns

Startup growth and development in order to make AIESEC accessible for everyone and everywhere

Main functions -

Startup Management; Startup Team Management; External representation of Startup;

Fulfill general Startup Team responsibilities.

Specific Questionnaire 1. Describe main bottlenecks of the Startups and how will you overcome it? Which are the main opportunities for the Startups and how would you capitalize on it?

2. Create the agenda of your first coaching visit to Startup. Imagine that this is the new city we are just opening with new just recruited people.

3. What can be the difficulties of online work with the Startup team and how will you overcome it?

4. How would you ensure having the successor from your Startup team? Describe specific steps and actions, which will help you to grow this person.

KPi/MoS -

% of growth of Startup; # of Completes in Startup; % of Startup Team operational plans realization;

Membership criteria fulfillment and raising; RR of Startup Team members;

Will get - Organizational expansion; - People development.

Requirements - Self/time-management; - Team management; - Virtual work; - Communication skills.

- Value proposition of AIESEC; - Basic of coaching and mentoring; - Team management; - Customer flow.

- Analytical & strategical thinking; - Coaching skills; - Entrepreneurial outlook.

You can use it -

Opening new businesses Product launching

NST 17-18 AIESEC in Ukraine

contacts Arie Dia Fauzan

ariedia.fauzan@aiesec.net

Samuel Rodriguez

samuel.rodriguez@aiesec.net

Talita As Sefa

talita.sefa@aiesec.net

Aleksey Medukha

Daria Rii Anna Dzehilevich Zoriana Kachmar Polina Berkova Valeria Kolesnik

aleksey.medukha@aiesec.net dasha.rii@aiesec.net

anna.dzehilevich@aiesec.net zoriana.kachmar6@aiesec.net polina.berkova@aiesec.net

lera.kolesnik@aiesec.net

NST 17-18 AIESEC in Ukraine