NST 17-18 AIESEC in Ukraine
CONTENT Timeline Common Requirements Structure General Questionnaire OGX Business Development Brand Experience Organization Development Startup Growth Contacts NST 17-18 AIESEC in Ukraine
Timeline *AF should include:
AF closed*
28 of August
Interviews
29-30 of August
1) General questionnaire 2) Specific questionnaire (you can find the questions below each JD). Answer the specific questions for all the positions you apply 3) Endorsement letter from your LCP/VP *AF should be sent till 23:59 GMT+3, 28.08.2017 to anna.dzehilevich@aiesec.net
Announcement
31 of August
In case you have questions, approach Anna Dzehilevich NST 17-18 AIESEC in Ukraine
COMMON REQUIREMENTS As a NST member you will be responsible for implementing national projects and strategies and bringing them to a local level. The role demands a strong commitment to communication and keeping deadlines. The NST role requires the ability to play a leadership role by bringing progressive ideas and understanding of national and global direction. Every NST member is part of the national team and thus should take ownership for AIESEC in Ukraine as a whole. The JD you take over can be modified in parts. There can be other responsibilities. Be flexible
Good luck!
NST 17-18 AIESEC in Ukraine
Structure MCP MC VP ICX
MC VP OGX
MC VP BD
MC VP BE
MC VP OD
GT approving manager
Business developme nt manager
Blog manager
Customer happiness manager
National Alumni Coordinator
SMM shape Ukraine
MC VP TM
MC VP Start-up growth specialist
MC VP F&L
Non-AIESEC region manager
Wave Implementatio n Manager
Startup Head
Head of Legal Department
Graphic designer
NST 17-18 AIESEC in Ukraine
GENERAL QUESTIONNAIRE Question 1
Question 4
Which NST positions are you applying to? Please rank them based on your personal priorities.
Why are you applying for NST of AIESEC in Ukraine? Please, tell your personal and functional motivation.
Question 2
Question 5
Name and Surname Phone number Email Date of birth LC, country
Question 3 Describe your AIESEC Experience and your main achievements in each position so far. Mention the conferences you’ve participated in and your role there as well.
In the NST you will mainly be working in a virtual team. What possible challenges could arise in this setting and how will you personally contribute to make the team work successful?
Question 6 What do you consider as a role of the NST AIESEC in Ukraine 17/18? How do you see your contribution in terms of goals achievement?
NST 17-18 AIESEC in Ukraine
OGX team
NST 17-18 AIESEC in Ukraine
OGX GT Approving Manager GT Approving Manager Position name: Accountable to: MC VP OGX Time required: 14 h/week Entity: National Main stakeholders:OGT EP Approve EP, ensure the Value Delivery, and Core purpose: ensure Completed process
Main functions -
Be the EP manager for EP (guide and be the supporter for EP in all customer flow, set the right expectation) Create virtual/physical OPS guideline Create the approved and completed materials for LC Create the value delivery SOP for LC Track the Brand Advocacy submission Track NPS and LDA submission
Specific Questionnaire 1. Explain the strategy that you will propose as an NST to handle the new MoS. 2. What are the things that you will do to handle the limitation of virtual communication in supporting the EP through every process? 3. Describe the most effective Customer Journey for EP. (touch points, EP manager activity, timeline) Knowledge -
#approved, #realized, #completed Conversion rate from every customer flow stages NPS response rate
People management VISA Process New MoS
-
Skills Problem solving Data analysis Coaching skills
Requirements
KPi/MoS -
Will get
-
Have the understanding about GT, customer flow, MoS (standards) Communication skills Time management Coaching skills
NST 17-18 AIESEC in Ukraine
Business Development team
NST 17-18 AIESEC in Ukraine
BD
Business development manager
Business development manager Position name: Accountable to: MC VP Business Development Time required: 8-12 h/week National Entity: Main stakeholders:Companies, MC team, NST BD team, Show responsibility and develop external Core purpose: brand of our organization
Main functions -
Raise new companies Marketing research Analyze current trends in the market New markets CRM creation
-
Tracking the delivery of national BD partnerships on local level Partnership delivery Other needed work depends on current situation
Specific Questionnaire 1. Make SWOT analysis of ER department in AIESEC Ukraine. How we can use our strength and opportunities and fix weaknesses and threats? 2. Describe your AIESEC XP? What kind of experience did you have with B2B sphere of AIESEC? 3. Name 3 focus partners and action plan of working with them
KPi/MoS -
# new companies # raised companies
-
% of satisfied partners
Requirements -
Communication relationship building
-
Drive for Results Honesty and Integrity
Knowledge -
Will get
Partnership delivery Communication with corporative body
-
Skills
Networking skills Selling skills External market exploration
NST 17-18 AIESEC in Ukraine
BD
National Alumni Coordinator
NGO partnership manager Position name: Accountable to: MC VP Business Development Time required: 8-12 h/week Entity: National Main stakeholders:Alumni, MC team, NST BD team National Alumni Coordinator supports the MCVP Core purpose: BD with the management of Alumni at national level through the development of the national Alumni Engagement Strategy. The main goal is to provide effective alumni coordination, increasing involvement of alumni in activities of AIESEC in Ukraine.
Specific Questionnaire 1. What should be the three main priorities for the period 2016/2017 in the Alumni relations area? Name 3 focuses for Alumni engagement. Be specific. 2. Which do you believe could be the contribution of Alumni in AIESEC in Ukraine? 3. Describe the connection between alumni and corporative sector. How we can represent AIESEC for them like more than just student organization?
Main functions -
Creating and implementing National Alumni Engagement Strategy. Manage all communication channels with alumni of AIESEC in Ukraine. Collecting and showcasing key alumni stories. Design and execute annual Alumni related activities of the termtogether with the MC. Development and implementation of Educational Cycle for Local AlumniCoordinators. Management of alumni database. LFP( last Friday party) organization (1 per month) Responsibilities are extendible for 12 months.
-
KPi/MoS -
#% of National Alumni Engagement Strategy realization. % of Alumni satisfied with coordination # of Alumni Newsletter
published # of Local Alumni Coordinators # of alumni involved in national projects/ initiatives # of alumni involved in local events
Knowledge
Will get
Skills
Project management skills Event management and stakeholder relations skills Negotiation skills Crisis management Virtual coaching management
Requirements -
High verbal and written skills Good organizational knowledge Relationship building and communication skills Ability to work independently
NST 17-18 AIESEC in Ukraine
Brand experience team
NST 17-18 AIESEC in Ukraine
BE
Social Media Manager for Shape Ukraine
Social Media Manager Position name: Accountable to: MC VP Brand Experience Time required: 10-15 h/week Entity: National/international Main stakeholders:BE NST team Maintain, improve, analyze Core purpose:
and manage our Social Media (Shape Ukraine group)
Main functions -
Creation of content plan Create content according to content plan and post it Analysis of achieved results and content improvement Copywriting
KPi/MoS -
Growth of engagement of all content Growth in reach of all content Improvement of social media results (growth in applies)
# of followers % Engagement rate % of answers and reaction time
You can use it -
Social Media Manager for FB/Instagram in company Content creator
Specific Questionnaire 1. Critically assess presence of AIESEC in Ukraine in one Facebook (group Shape Ukrainehttps://www.facebook.com/shape.ukraine.aiesec/) What can you suggest to improve it? 2. Present content plan for a week for Facebook in order to boost iGV promotion. 3. Please create in Photoshop template for one of the topics from your content plan
Knowledge -
Will get
Campaign management Content creation Copywriting
Skills -
Virtual team work SMM Analytical skills
Requirements -
Photoshop skills (basic) Value proposition of AIESEC Programs & organization purpose Copywriting (basic) Analytical thinking
NST 17-18 AIESEC in Ukraine
BE
Graphic designer Position name: MC VP Brand Experience Accountable to: 10 h/week Time required: Entity: National/international Main stakeholders: Customer Core purpose: Create visual materials for MC team
Main functions -
Specific Questionnaire
Graphic designer
Design booklets Create templates for promotion of iGV projects Create templates and make promotion posts for internal com Posters for Get Response (15 posters per week with current opportunities) Check brand standards of each LC and fill doc with penalty points Create posters for promotion in universities Create posters for national external conferences
1. Please create poster for RcR promotion in university. 2. Please name brand standards which we use in AIESEC. Why does it important follow brand standards of organization? 3. Propose us a design of post for promotion AIESEC in Ukraine opportunity for country partners.
Requirements -
KPi/MoS -
# of booklets created # of templates created # of posters created and designed
-
# of Visual Materials used by MC # of LCs who follow brand standards of AIESEC
Advanced skills in Photoshop Advanced skills in Power Point
Knowledge -
Brand development Product development Hard skills
Knowledge's about brand standards
Will get
Skills -
Creative thinking Design (improve)
NST 17-18 AIESEC in Ukraine
BE
Blog Manager
Specific Questionnaire
Blog Manager Position name: Accountable to: MC VP Brand Experience Time required: 10 h/week Entity: National Main stakeholders:BE NST team Responsible for blogs for aiesec.ua, partly for Core purpose:
1. Critically assess blog of AIESEC in Ukraine on aiesec.ua. What can you suggest to improve it? 2. Create a content plan of topics for a month for a blog centered around youth leadership. 3. Write an article for 600 symbols for one of the topics from your content plan.
social media content)
Main functions -
Blog development of aiesec.ua Analysis of achieved results and content improvement Copywriting -
-
Alignment of content of AIESEC in Ukraine Context research Storytelling
KPi/MoS -
# of articles published # website visitors % Engagement rate
-
Knowledge - Blog management - Content creation - Copywriting
# Social media reach # of articles published in external sites/blogs/groups
Social listening & observer Imagination Curiosity
-
Detailed oriented Resourcefulness Self-driven
Skills - Virtual team work - Research - Analytical skills
You can use it
Requirements -
Will get
-
Blogger Writer in some companies
NST 17-18 AIESEC in Ukraine
Startup Growth Team
NST 17-18 AIESEC in Ukraine
SGS
Non-AIESEC region manager (2)
Non-AIESEC region manager Position name: Accountable to: MC VP Startup Growth Specialist Time required: 8-12 h/week Entity: National Main stakeholders:EPs from non-AIESEC region Ensuring the opportunity for people from Core purpose:
non-AIESEC region to have a life-changing experience with AIESEC
Main functions -
Being EP-manager for EPs (guide EP before approve, have goal setting, support EP during internship) BA for non-AIESEC region EPs (support to RE EPs, run evaluation meetings, track NPS filled and BA materials submitted) Create needed materials for virtual approving and VD
Specific Questionnaire 1. Describe, how do you see the effective customer journey for the EP from the OGX side. Mention main touchpoints. 2. What difficulties can be faced due to working with EPs online? How will you solve it? 3. Describe the ideal EP manager. Knowledge
KPi/MoS -
#approved, #Realized, #completed Conversion rate and process apply-accepted, accepted – approved, approved- realized NPS response rate
You can use it -
-
Any customer experience related work
-
International relations
Will get
Approving process EP-management visa process
Skills - Selling skills - Coaching skills
Requirements -
Communication skills Time management Customer Flow
Exchange Standards Value Delivery bucket list
NST 17-18 AIESEC in Ukraine
SGS Startup Head (3) Startup Head Position name: Accountable to: MC VP Startup Growth Specialist Time required: 8-12 h/week Entity: National Main stakeholders:Startup team, OP takers, interns Startup growth and development in order to Core purpose:
make AIESEC accessible for everyone and everywhere
Main functions -
Startup Management; Startup Team Management; External representation of Startup;
Fulfill general Startup Team responsibilities.
Specific Questionnaire 1. Describe main bottlenecks of the Startups and how will you overcome it? Which are the main opportunities for the Startups and how would you capitalize on it? 2. Create the agenda of your first coaching visit to Startup. Imagine that this is the new city we are just opening with new just recruited people. 3. What can be the difficulties of online work with the Startup team and how will you overcome it? 4. How would you ensure having the successor from your Startup team? Describe specific steps and actions, which will help you to grow this person.
KPi/MoS -
% of growth of Startup; # of Completes in Startup; % of Startup Team operational plans realization;
Membership criteria fulfillment and raising; RR of Startup Team members;
Knowledge
- Organizational expansion; - People development.
Requirements - Self/time-management; - Team management; - Virtual work; - Communication skills.
- Value proposition of AIESEC; - Basic of coaching and mentoring; - Team management; - Customer flow.
Will get
You can use it -
Opening new businesses Product launching
Skills
- Analytical & strategical thinking; - Coaching skills; - Entrepreneurial outlook.
NST 17-18 AIESEC in Ukraine
Product growth team
NST 17-18 AIESEC in Ukraine
CX
Customer happiness manager (2)
Specific Questionnaire
Customer happiness manager Position name: Accountable to: MC VP OD and Product Growth Time required: 10 h/week Entity: National and international Main stakeholders: NST team, customer Core purpose: To improve our operations in order to make
1. How will you get NPS and Standards reponse rate higher then 70%? 2. Name at least 2 initiatives on how can you work with promoters, detractors and passive? 3. Do you know what is customer experience escalation? Provide 3 solution for AIESEC in Ukraine according to it.
our customers satisfied and happy
Main functions -
NPS statistics reporting Standards reporting Response rate of people from nonAIESEC region
-
CX challenge
-
-
Conducting webinars Booklets and guidelines creation Co-creation strategy of working with promoter, passive and detractors
KPi/MoS
Response rate Completes # of booklets
-
Knowledge - Customer experience - mailing - Data analytics
# of webinars % of promoters
Understanding of standards Good knowledge of EXPA attentive to details
-
Mailing XPP knowledge Self-driven
Skills - Virtual team work - Research - Analytical skills
You can use it
Requirements -
Will get
-
Customer happiness manager (there is such a position in companies, aha) Customer analytics, marketing
NST 17-18 AIESEC in Ukraine
Finance team
NST 17-18 AIESEC in Ukraine
FIN
Head of Legal Department
Head of Legal Department Position name: Accountable to: MC VP F&L Time required: 8-15 h/week Entity: National Main stakeholders:LC VPs F&L, MC team, Accountant Core purpose: uniform whole workflow in the entity according to national law
Main functions -
Documents management policy (for MC, LCs, SU and Non-AIESEC region) Missing documents management Regularly Internal documents auditing
-
-
Products’ legality in operations (contracts, ILs, Visas etc) Legality consultancy for LCs
KPi/MoS -
# LCs with implemented documents management policy
-
% of missing documents gathered # of internal audit provided % of accurate documents management in LCs
Specific Questionnaire 1. Analyze current state of Legality in our Entity. What are the main problems do we have? 2. What is the one main initiative that could be implemented to improve Legality in the Entity? 3. Create an action plan of how do you execute that initiative in 1 month? according to it. Knowledge
Will get
- Ukrainian Law - auditing - Legality in Non-Profitable organizations
Skills - People Management - Solution-orientation - Document Managing
Requirements -
Ukrainian Law awareness AIESEC legality attentive to details
-
Auditing Time management Persistence
NST 17-18 AIESEC in Ukraine
FIN
Wave Implementation Manager
Head of Legal Department Position name: Accountable to: MC VP F&L Time required: 8-15 h/week Entity: National Main stakeholders:LC VPs F&L Core purpose: Accounting software launching throughout
the entity; providing education and support
Main functions -
Assist with launching software for all LCs Education providing for all LCs Daily work monitoring and checking
-
-
Daily support to operational wave processes Assist LCs in the accounting process and reporting
KPi/MoS -
100% LCs launched wave 100% education provided
-
90% of accurate data for accountability and reporting
Specific Questionnaire 1. Describe your experience which will be helpful for this position. 2. Why is it necessary to have an accounting system for our entity? 3. What will be your strategy to maintain the communication with LCs and make sure of software implementation. 4. How do you understand what will you be doing on this position? What do you want to achieve? Knowledge
Will get
- Bookkeeping - Financial processes understanding
Skills Analytical skills Mentoring
Requirements -
Accounting background preferred WAVE experience preferred;
-
attentive to details Orderly and can work independently
NST 17-18 AIESEC in Ukraine
contacts MCP Arie Dia Fauzan
ariedia.fauzan@aiesec.net
MC VP ICX Samuel Rodriguez
samuel.rodriguez@aiesec.net
MC VP OGX Talita As Sefa
talita.sefa@aiesec.net
MC VP Business Development Aleksey Medukha
aleksey.medukha@aiesec.net
MC VP Brand Experience Daria Rii
dasha.rii@aiesec.net
MC VP OD Anna Dzehilevich
anna.dzehilevich@aiesec.net
MC VP People Management Zoriana Kachmar
zoriana.kachmar6@aiesec.net
MC VP Startup Growth Specialist Polina Berkova
polina.berkova@aiesec.net
MC VP Finance and Legality Valeria Kolesnik
lera.kolesnik@aiesec.net
NST 17-18 AIESEC in Ukraine