Experience and Identity Guideline – Dealer edition JANUARY 2022
Contents
1. Introduction
2. Core elements
7
4. Stationery
Core and explore – our approach to brand management 4
3
Volvo Spread Word Mark
8
Business cards
Volvo identity vs dealer identity
5
Volvo Penta Spread Word Mark
11
Volvo Spread Word Mark
54
The Volvo trademark rules
6
Volvo Iron Mark Logotype
14
Volvo Penta Spread Word Mark
55
Golden rules to protect the Volvo trademark
6
Volvo Penta Spread Word Mark Stacked
15
Letterheads
Typography
17
Volvo Spread Word Mark
56
Colors
21
Volvo Penta Spread Word Mark
57
Icons
27
Layout principles
30
Volvo Spread Word Mark
58
31
Volvo Penta Spread Word Mark
59
Be generous with space
Envelopes
Keep it simple
32
Invoices
60
Create a clear order
33
Fax sheets
61
Pay attention to details
34
Compliments slips
Image tonality
35
Our color tone
36
Human presence
37
Storytelling
38
Clear source of light
39
Authenticity
40
Volvo Spread Word Mark
62
Volvo Penta Spread Word Mark
63
Interior color and material mood board
74
Concept development
75
Layouts and design considerations
76
8. Exteriors at dealerships
77
Before getting started
78
Planning and installing exterior signage
79
Promote main Volvo business or several Volvo business entities on the facade
80
Representing several Volvo business entities
81
Representing several brands
82
Facade clear zones
83
Signage clear zones
84
Facades and lighting
85
Flags and additional signs
86
Basic principles
87
Small dealership
88
E-mail signatures
64
5. Name tags and badges
65
Medium/Large dealership
89
Name tags
66
Things to consider
90
Badges
67
9. Service vehicles
92
Tone of voice
42
6. Events and sponsorships
68
Striping for Volvo-branded service vehicles
93
UX principles
44
Events
69
45
70
94
3. Marketing material
Sponsorships
Active areas for information for Volvo-branded service vehicles
Inserting dealer contact details
46
7. Interior principles
72
Inspirational examples
47
A creative and welcoming feeling
73
Products
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
53
41
Service vehicles with dealership identity
95
Volvo Action Service
96
References
97
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1. Introduction
Stronger brand experience – better business Core and explore – our approach to brand management
4
Your dealership represents Volvo – one of the world’s best known
Volvo identity vs dealer identity
5
The Volvo trademark rules
6
and respected brands. The key to a strong and successful brand, is
Golden rules to protect the Volvo trademark
6
trust and relevance. This is achieved when all touch-points have a distinct and consistent brand identity; and when the customer experience is tailored to individual preferences and needs. These guidelines present the core elements that shapes the distinct Volvo identity and explains how to use them to build and maintain recognition and trust through consistent use. Compliance is mandatory for all Volvo dealers*
* For dealers representing both Volvo and other Volvo Group brands, specific rules may apply regarding the relationship between the brands. Secure to always respect each brand’s identity standards. Contact your local market representative if further guidance is needed.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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INTRODUCTION
Core and explore – our approach to brand management
Volvo brand experience Divide between core and explore
The brand is the experience – as perceived by the customer. To build a strong brand, trustworthy and attractive in today’s marketplace, the two perspectives of core and explore must play together. Core is the foundational areas and elements that profoundly distinguishes the brand, e.g., purpose, heritage, values, aspirations and identity. Strong brands never compromise the core in brand activation. When the brand is activated towards customers and stakeholders e.g., through offers, aftermarket support, sales and marketing, strong brands dare explore execution to be relevant in a specific context and culture – while always staying true to the core.
Main fundamental, distinct and non-negotiable areas: • Purpose
Core
Explore
≈20%
≈80%
Brand execution and activation** through: • Offers
• Values
• Sales and marketing
• Heritage
• Messaging
• Aspirations
• Content
• Naming
• Choice of platform/channel
• Identity*
• Events and exhibitions • Films • etc
* As defined and governed in this document.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
** As decided locally based on customer needs. No global, centrally produced guidelines available.
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INTRODUCTION
A distinct Volvo identity within your dealership The physical environment If your dealership has its own visual identity*, there must be a dedicated area where you present the Volvo offering and interact with your Volvo customers. In this area, all the customer touch-points must be Volvo branded. Marketing and communication All communication with Volvo customers about the Volvo offering must be Volvobranded. Also if you market your dealership and its total offering, possibly including complimentary brands, using your own dealership identity*. It is only allowed to use Volvo colors, typefaces and other Volvo identity elements for distinct Volvo offerings and interactions. That way it will be clear that you are the sender while the Volvo identity stands strong. A distinct and thereby strong and clear Volvo brand experiences will attract and retain current and potential customers.
BASIC PRINCIPLES FOR
BASIC PRINCIPLES FOR
Communication about the Volvo offer
Communication about the dealership total offer
• Promotion of all Volvo product and service offerings must always be Volvo-branded and follow the guidelines outlined in this document.
• All promotion of the Volvo-owned dealership and its total offering must always be Volvo branded and follow the Volvo visual identity.
Owned dealers
• Dealer contact details must only be placed in dedicated areas. See guidelines for each specific item in this document.
• Make sure the dealership is clearly presented as the sender of the message.
• Independent dealer logotype may be inserted in dedicated areas.
Independent dealers • All promotion of the independent dealership and its total offering must always be dealerbranded and follow the dealer’s visual identity guidelines. • When promoting the total offering, the Volvo logotype may be presented next to the logos from other brands represented by the dealership. • Make sure the dealership is clearly presented as the sender of the message. • Never use the word “Volvo” in an independent dealer company or domain name.
* An independent dealer that represents only the Volvo brand may choose to forgo its own visual identity and instead use the Volvo identity. The independent dealer must then follow the rules and principles that apply for Volvo-branded dealers in this document. Permission to use the Volvo identity must be granted by Volvo.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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INTRODUCTION
The Volvo trademark rules and how to put them into practice
Golden rules to protect the Volvo trademark
The Volvo Trademark Rules define the very basis of the Volvo brand
Rely on these key points to protect the integrity of the
identity and protect the Volvo trademark from being misused, degraded
Volvo trademark in your daily work.
or stolen. Make sure to always follow the Golden rules. Trademark basics What is a trademark? Typically, it is a name or a symbol that identifies the origin of a product. The Volvo Word Mark logotype is one example. This means that "Volvo" is a trademark regardless if it is used in running text or in approved logotypes. One example is in running text, when “Volvo” is used together with a product designation as in “Volvo A25G”, for example. Another example is the “Volvo” used in our iron mark and the Volvo product emblem. Who owns the Volvo trademark? Volvo Trademark Holding AB owns, maintains and manages all the trademarks consisting of or containing Volvo. This legal entity is jointly owned by AB Volvo and Volvo Car Corporation, and grants licenses to those two industrial entities to use the Volvo trademark.
Why protect it? The point of owning a registered trademark is to prevent others from profiting from it. In fact, legal actions can be taken against anyone who – even in subtle ways – uses a registered trademark without permission. If any company could put labels saying “Volvo” on its products, the meaning of “Volvo” would change radically – and the value of the Volvo brand would diminish rapidly. It all boils down to customer benefits By following the trademark rules you also make things easier for customers: the Volvo trademark and identity will be easy to recognize, and Volvo perceived as solid and trustworthy. Stick to the trademark rules and you will continuously help to strengthen the Volvo brand.
1. Never invent your own logotypes/symbols Creating new Volvo logotypes or logo-like symbols for e.g. products, services, projects, teams or departments is not allowed. Use only approved logotypes in accordance with the Volvo Experience & Identity Guidelines.
5. It’s not allowed to put “Volvo” in an independent dealer’s company name Only dealers, importers and companies owned by Volvo can use it. All names using the Volvo trademark must be approved by Brand Management at Volvo Group HQ (BEX).
2. Write Volvo properly It’s Volvo with a capital V. Always. Never play around with the word, and never use it in the plural form or as a verb. The Volvo Word Mark logotype may not be used in running text.
6. Report suspected infringements Alert your market communication representative at Volvo immediately. Do not take any action against the infringer yourself.
3. Leverage Volvo through sponsorships – but only the right ones Sponsoring activities gives the Volvo brand powerful exposure, so make sure you sponsor the right ones. Consult your market communication representative at Volvo before signing any sponsorship contracts. 4. Don’t use Volvo as a trademark on products outside the control of Volvo The Volvo brand (and associated trademarks) must not be used on any products and offerings outside Volvo control. This since all offerings carrying the Volvo trademarks must be verified by Volvo as compliant to Volvo standards.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
7. All merchandise must be approved All merchandise that is branded with the Volvo brand carriers must be approved by Volvo. Use only official Volvo merchandise or contact Volvo Group Merchandise Services for support. 8. Use official Volvo signage only All Volvo signs must conform to the Volvo Signage Program specifications, and be purchased from centrally approved suppliers. 9. Never allow a supplier to refer to Volvo in its marketing No suppliers are allowed to refer to any corporate name or trademark owned or licensed to Volvo Group without written consent by the Brand management department at Volvo Group HQ (BEX).
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2. Core elements
Distinct impression. Heartfelt recognition. Volvo Spread Word Mark
7
Volvo Penta Spread Word Mark
11
Volvo Iron Mark Logotype
14
At the core of the Volvo visual identity are certain elements – e.g. logotypes, typography and colors – that provide the distinct
Volvo Penta Spread Word Mark
15
Do not, logotypes
16
look and feel of Volvo in every piece of communication. Together
Typography
17
they create a strong first impression. And for customers who
Do not, typography
20
Colors
21
are familiar with Volvo, these core elements secure an immediate
Do not, colors
24
Icons
25
Do not, icons
27
Layout principles
28
Be generous with space
29
Keep it simple
30
Create a clear order
31
Pay attention to details
32
Image tonality
33
Human presence
34
Storytelling
35
Clear source of light
36
Authenticity
37
Products
38 39
Tone of voice
40
Digital interfaces
42
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
safeguard the core elements.
33
Our color tone
Do not, images
and heartfelt recognition. This chapter presents how to use and
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LOGOT YPES
Volvo Spread Word Mark The Volvo Spread Word Mark logotype is the primary identification carrier for all Volvo entities (Volvo
Clear zone The minimum clear zone is equal to three times the height of the Volvo Spread Word Mark.
3X
3X X
NOTE: When placing the Volvo Spread Word Mark next to other logotypes a double clear zone is preferred. 3X
Group Headquarters, Volvo Group Functions and
3X
Volvo Group Truck Divisions, Volvo corporate offices/ operations e.g., Volvo Group India, Volvo Construction Equipment, Volvo Trucks, Volvo Buses, Volvo Defense, Volvo Autonomous Solutions, Volvo Energy and Volvo Financial Services and Volvo Cars), while the registered trademark Volvo Penta uses the Volvo Penta Spread Word Mark, information can be found here >>. The fundamental rules regarding the Volvo Spread Word Mark logotype are presented on this page. Always use master artwork.
Minimum size To ensure that the Volvo Spread Word Mark is clearly visible, it should never be rendered less than 20 mm wide in print or 42 px in digital applications. Exceptions apply for merchandise and products under the discretion of Volvo Group Design. For digital interfaces where legibility of the Volvo Spread Word Mark can not be ensured, the Volvo Iron Mark should be used instead.
20 mm
The business descriptor and/or tagline is never used in direct connection to the Volvo logotypes (Spread Word Mark or Iron Mark).
Additional guidance Secondary usage: The original Volvo Word Mark logotype is only used on parts and components and until further notice on flags and signage. No exceptions are allowed unless approved by the Brand management department at Volvo Group HQ (BEX).
Color versions and backgrounds Black is the default color for the Volvo Spread Word Mark. The white version is to be used on darker backgrounds and images to provide contrast and clarity. Legibility is a priority.
The Volvo Group corporate identifier, is only used when legally required to identify the Volvo Group corporation, representing a consolidated family of brands, or when required by explicit, market related business situations. All usage is to be approved by the Brand management department at Volvo Group HQ (BEX).
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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LOGOT YPES
Recommended sizes on most common assets Logotype sizes are based on the width of different formats. Shown here are recommended sizes on both printed and digital assets. Please use this to guide when applying the Volvo Spread Word Mark logotype on other formats. Always strive for legibility and a spacious layout to convey a premium expression. Note that stationary has different settings – please use Word templates/master artworks. 1/4
1/3
1/3
Placement in various media The Volvo Spread Word Mark logotype can be placed in a variety of ways depending on the layout.* Centered placement is always preferred. The Volvo Spread Word Mark can be used as a legal sender. NOTE: Carefully consider logotype prominence in relation to the other elements. Always strive to achieve a balance between logotype and main message. Avoid several competing elements.
1/2
X Square formats Logotype size 1/3 of the width.
The height of the Volvo Spread Word Mark sets the placements. The margin from the edge of the page to the Volvo Spread Word Mark should equal at least 3X the height of the logotype. 3X
3X
3X
3X
Standard portrait format Logotype size 1/4 of the width.
1/6
Rollups and smartstands Logotype size 1/3 of the width.
Standard landscape format Logotype size 1/6 of the width.
Portrait narrow Logotype size 1/2 of the width.
1/2 1/3
Landscape narrow, for web banners When the logotype is placed in a white area (1/3 of the format) as shown in this example, the logotype size is 1/3 of the white area.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Landscape narrow, for large printed banners and billboards When using a full bleed image, the logotype size is 1/6 of the width. When the logotype is placed in a white area (1/3 of the format) as shown in this example, the logotype size is 1/2 of the white area.
3X
3X Primary placement of the Volvo Spread Word Mark
Secondary placement of the Volvo Spread Word Mark
*Information on where to place the dealer logotype can be found here >>
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LOGOT YPES
Examples – logotype placement Shown below are examples of how to place the Volvo Spread Word Mark on different assets.
Short Statement Lorem ipsum dolor amet consectetur adipiscing elit ut ed doe officim porerum et inctur rero mod quidi nosam, nobis dis eveles voluptium assimpo rporporeptas sit.
Sub-heading above the headline
Short headline poster Volvo Trucks. Driving Progress
Sub-heading above the headline
Long headline brochure set on two lines Volvo Buses. Driving quality of life
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo business entity name
Short headline web banner CALL TO ACTION
Volvo Trucks. Driving progress
Volvo Buses. Driving quality of life
Short headline large banner Volvo Construction Equipment. Building Tomorrow
Fugiapa et sum ui aeceatur luptamius doluptat ali quiae latet as. Molori tas doloria tuo ex lande eta luptamius dolu tium sum velit pa aeceatur etum.
Short headline social media Sub-heading below the headline
Short headline Lorem ipsum dolor amet consectetur adipis CALL TO ACTION
Volvo Construction Equipment. Building Tomorrow
Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo business entity name
Business descriptor and tagline The business descriptor and/or tagline is never used in direct connection to the Volvo logotypes (Spread Word Mark or Iron Mark). The business descriptor and/or tagline may be presented as text on at least clear zone distance from the Volvo Spread Word Mark logotype. The maximum size of the text equals the height of the logotype.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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LOGOT YPES
Volvo Penta Spread Word Mark
Clear zone The minimum distance between the Volvo Penta Spread Word Mark and any other graphical element equals 4X the height of the logotype.
The Volvo Spread Word Mark logotype in Volvo
NOTE: When placing the Volvo Penta Spread Word Mark next to other logotypes a double clear zone is preferred.
Penta format is the primary identification carrier
4X
4X
X 4X
4X
for the registered trademark Volvo Penta. The fundamental rules regarding the Volvo Penta primary logotype are presented on this page. Always use master artwork.
Minimum sizes To ensure that the Volvo Penta Spread Word Mark is clearly visible, it should never be rendered less than 45 mm wide in print or 94 px in digital applications. Exceptions apply for merchandise and products under the discretion of Volvo Group Design. For interfaces where legibility of the Volvo Penta Spread Word Mark can not be ensured, the Volvo Penta Stacked Spread Word Mark should be used instead.
45 mm
Color versions and backgrounds Black is the default color for the Volvo Penta Spread Word Mark. The white version is to be used on darker backgrounds and images to provide contrast and clarity. Legibility is a priority. Additional guidance Tagline The tagline is never used in direct connection to the Volvo Penta logotypes. Secondary usage: The Volvo Penta original Word Mark, stacked version, is only used on parts and components and until further notice on flags and signage. No exceptions are allowed unless approved by the Brand management department at Volvo Group HQ (BEX).
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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LOGOT YPES
Recommended sizes on most common assets Logotype sizes are based on the width of different formats. Shown here are recommended sizes on both printed and digital assets. Please use this to guide when applying the Volvo Penta Spread Word Mark on other formats. Always strive for legibility and a spacious layout to convey a premium expression. Note that stationary has different settings – please use Word templates/master artworks.
1/2.5
2/3
Placement in various media The Volvo Penta Spread Word Mark can be placed in a variety of ways depending on the layout.* Centered placement is always preferred. The Volvo Penta Spread Word Mark can be used as a legal sender. NOTE: Carefully consider logotype prominence in relation to the other elements. Always strive to achieve a balance between logotype and main message. Avoid several competing elements.
2/3
1/2
X The height of the Volvo Penta Spread Word Mark sets the placements. The margin from the edge of the page to the Volvo Penta Spread Word Mark should equal at least 4X the height of the logotype.
Square formats Logotype size 2/3 of the width.
4X 4X
4X 4X
Standard portrait format Logotype size 1/2.5 of the width. On large posters and banners the recommended size is 1/2 of the width.
1/3
Rollups and smartstands Logotype size 1/2 of the width.
Portrait narrow Logotype size 2/3 of the width.
1/3
4X
4X Primary placement of the Volvo Penta Spread Word Mark
Standard landscape format Logotype size 1/3 of the width.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Landscape narrow When clear visibility of the Volvo Penta Spread Word Mark can't be ensured the stacked version of the Volvo Penta logotype should be used instead.
Secondary placement of the Volvo Penta Spread Word Mark
*Information on where to place the dealer logotype can be found here >>
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LOGOT YPES
Examples – logotype placement Shown below are examples of how to place the Volvo Penta Spread Word Mark on different assets.
Short statement
Short headline web banner Sub-heading below the headline
Sub-heading below the headline Lorem ipsum dolor amet conse tetur edicarum forarer.
CALL TO ACTION
Long headline brochure set on two lines
Sub-heading above the headline
Short headline poster Made to move you
Lorem ipsum dolor amet consectetur adipiscing elit ut ed doe officim porerum et inerea tur rero mod quidi nosam, nobis dis eveles. Made to move you
Local dealer Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx
Made to move you
Sub-heading above the headline
Short headline banner
Made to move you
Short headline social media Made to move you
Made to move you
Sub-heading above the headline
Short headline Made to move you
Lorem ipsum dolor edicarum consectetur adipis. CALL TO ACTION
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo business entity name
Tagline The tagline is never used in direct connection to the Volvo Penta logotypes. The tagline may be presented as text on at least clear zone distance from the Volvo Penta Spread Word Mark logotype. The maximum size of the text equals the height of the logotype.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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LOGOT YPES
Volvo Iron Mark logotype The Volvo Iron Mark logotype in 2D is the secondary identification carrier for all Volvo entities (Volvo Group Headquarters, Volvo Group
Clear zone Minimum clear zone equals 1/4 the width of the Volvo Iron Mark logotype. NOTE: When placing the Volvo Iron Mark logotype next to other logotypes the minimum clear zone should be equal to the width of the Volvo Iron Mark logotype.
1X
1X
1X
1X
X
Functions and Volvo Group Truck Divisions, Volvo corporate offices/operations e.g., Volvo Group India, Volvo Construction Equipment, Volvo Trucks, Volvo Buses, Volvo Defense, Volvo Autonomous Solutions, Volvo Energy and Volvo Financial Services and Volvo Cars). It is mainly used in digital applications and only when clear visibility of the Volvo Spread Word Mark can not be ensured. The fundamental rules regarding the Volvo Iron Mark logotype are presented on this page. Always use master artwork.
Minimum sizes and placements To ensure that the Volvo Iron Mark logotype is clearly visible, it should never be rendered less than 12 mm wide. For digital interfaces, as well as for merchandise, there are exceptions to this rule. Legibility is a priority. The Volvo Iron Mark is always positioned in the centre of any prescribed area. It is used in social media, as browser tab favicon on our website, taskbar shortcut icon and desktop shortcut icon. Keep the minimum clear zone around the logotype. The Volvo Iron Mark in the browser tab favicon is an exception to the clear zone principles and is sized to best fit the shape.
12 mm
16 px
Minimum size
Minimum size for favicon
Placement in social media
Example of how the Volvo Iron Mark logotype is used in social media.
Additional guidance Business descriptor and tagline The business descriptor and/or tagline is never used in direct connection to the Volvo logotypes (Spread Word Mark or Iron Mark). Volvo emblems The Volvo Iron Mark logotype in 3D is used on Volvo products as outlined in the Volvo Emblem Handbook, managed by Volvo Group Design.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Color versions and backgrounds Black is the default color for the Volvo Iron Mark logotype. The white version is to be used on darker backgrounds and images to provide contrast and clarity. Legibility is a priority.
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LOGOT YPES
Volvo Penta Stacked Spread Word Mark The Volvo Penta Stacked Spread Word Mark is the secondary identification carrier for Volvo
Clear zone The minimum clear zone is equal the height of the Volvo Penta Stacked Spread Word Mark logotype.
1X
1X
1X
1X
X
NOTE: When placing the Volvo Penta Stacked Spread Word Mark logotype next to other logotypes a double clear zone is preferred.
Penta. It is mainly used in digital applications and only when clear visibility of the Volvo Penta Spread Word Mark can not be ensured. The fundamental rules regarding the Volvo Penta Stacked Spread Word Mark are presented on this page. Always use master artwork.
Minimum sizes and placements To ensure that the Volvo Penta Stacked Spread Word Mark logotype is clearly visible, it should never be rendered less than 20,5 mm wide. For digital interfaces, as well as for merchandise, there are exceptions to this rule. Legibility is a priority. The Volvo Penta Stacked Spread Word Mark is always positioned in the centre of any prescribed area used in social media and as favicon on our website. Keep the minimum clear zone around the logo. The logo for the website favicon is an exception to the clear zone principles and is sized to best fit the shape.
Additional guidance Tagline The tagline is never used in direct connection to the Volvo Penta logotypes.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Color versions and backgrounds Black is the default colour for the Volvo Penta Stacked Spread Word Mark logotype. The white version is to be used on darker backgrounds and images to provide contrast and clarity. Legibility is a priority.
Sub-heading above the headline
20,5 mm
16 px
Minimum size
Minimum size for favicon
Short headline web banner Lorem ipsum dolor amet consectetur adi piscing elit ut ed doe officim poreruet inctur rero mod quidi nosam, nobis dis eveles ptium assimpo rporporeptas sit.
Made to move you
CALL TO ACTION
Placement in social media
Example of how the Volvo Penta Stacked Spread Word Mark can be used in a web banner.
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LOGOT YPES
Do not
Please, always use correct artwork for Volvo Spread Word Mark, Volvo Penta Spread Word Mark, Volvo Iron Mark and Volvo Penta Stacked Spread Word Mark and respect the don’ts shown below.
ABC Volvo Group University
Do not place logotypes, text or graphics within the clear zone of any of the logotypes.
Do not add any business descriptor or tagline to any of the logotypes.
Do not add any visual effects on any of the logotypes.
Do not squash any of the logotypes.
Action Service Do not combine any of the logotypes with illustrations.
Do not stretch any of the logotypes.
Do not change color on any of the logotypes.
Do not add any name or statement to any of the logotypes.
Do not tilt any of the logotypes.
Do not reproduce any of the logotypes in outline.
Business entity name or tagline
Do not add the business entity next to the Volvo Iron Mark logotype as a unit.
short statement
Do not rotate any of the logotypes.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Do not crop any of the logotypes.
short statement Sub-heading in Novum Lorem ipsum dolor sit ectetur adipiscing elit sed.
Do not use the original Volvo Word Mark logotype in any marketing materials.
Sub-heading in Novum Lorem ipsum dolor sit.
Do not use the Volvo Penta original Word Mark in any marketing materials.
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T YPOGRAPHY
Typography Our two primary typefaces are Volvo Novum and Volvo Broad while defined typefaces exist for product application e.g., model emblems. Both Volvo Novum and Volvo Broad are Volvo owned fonts and should be used in all communication, both print and digital. Note that Volvo Broad is not to be used to communicate any other brand
Volvo Novum Volvo Novum is our default typeface for most texts, including headings, sub-headings, introductions, body copy and captions. Volvo Novum comes in four primary weights, which provide useful variation. Volvo Novum Medium versions are to be used for "bold" text, never use the default "bold" in your software. The italic versions of the four weights is suitable to highlight whole sentences or just a single word. Volvo Novum Digital is a font developed for responsive digital designs. It should be treated in the same way as the version used in print.
Volvo Broad Volvo Broad is the font that is most closely linked with our brand and provides impact and recognition. To secure a premium brand expression, Volvo Broad must only be used for strong, short statements and carefully selected messages. It also works well in product designations. Never use Volvo Broad for body copy, long headings or detailed information. Volvo Broad Digital is a headline typeface developed for responsive digital designs. It should be treated in the same way as the version used in print.
than the Volvo brand. Independent dealers may only use Volvo typefaces when promoting Volvo products or services – never when promoting their own companies, competing offerings, or complementary brands.
Light Light Italic
Volvo Novum supports Latin, Cyrillic and Greek languages and Volvo Broad supports Western and Central European languages. See information for other languages here >>. Download fonts here
Additional guidance Antiqua The typeface Volvo Antiqua (serif) is a third Volvo owned typeface. It is not used by Volvo Group.
Semi-Light Semi-Light Italic
Regular Regular Italic
Medium
Additional typefaces are used for products only and by Group Design. NOTE: The Volvo typefaces are pre-installed on Volvo computer clients for use in Volvo brand distinct communication. If the communication is distributed externally e.g., a PowerPoint presentation, the communication must be saved to .pdf for correct typeface display. For communication through third party applications, e.g., MS Sharepoint and Outlook, the application's default typefaces are used.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Medium Italic
ABCabc123 ABCabc123 ABCabc123 ABCabc123 ABCabc123 ABCabc123 ABCabc123 ABCabc123
ABC123 Volvo Broad Outline, optional This typeface can be used to highlight words in sentences set in Volvo Broad. Volvo Broad Outline is never used for a full sentence
ABC123
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T YPOGRAPHY
Spacing and leading For a contemporary and distinct look, it is recommended to use Volvo Broad, including Volvo Broad Outline, in accordance to defined spacing and leading.
Examples Examples of how our typefaces can be used and combined.
Short headlines or statements in Volvo Broad gives a The spacing can be set between +50 to +60% to make a more airy and humanistic appearance. Shown below: +60%.
The leading can be set to between 85-90% of the font size to harmonize with the airier spacing. Shown below: 85% e.g. 50/42,5pt.
ABC
ABC 123
Spacing
strong impression Words in a Volvo Broad headline or statement can be set in
Leading
Volvo broad outline Words in a Volvo Novum text can be set in Italic to highlight specific words. Words in a Volvo Novum text can be set in Medium to highlight specific words.
Spacing in PowerPoint presentations To create the same airy visual expression in PowerPoint presentations, choose “loose setting” in the spacing panel. NOTE: If the PowerPoint presentations is distributed externally, the presentation must be saved to .pdf for correct typeface display.
VOLVO NOVUM LIGHT CAN BE SET IN ALL CAPS VOLVO NOVUM SEMI-LIGHT CAN BE SET IN ALL CAPS
Sub-heading in Volvo Novum Medium Body copy set in Volvo Novum Light Sub-heading in Volvo Novum Medium Body copy set in Volvo Novum Semi-Light Sub-heading in Volvo Novum Medium Body copy set in Volvo Novum Regular
VOLVO NOVUM REGULAR CAN BE SET IN ALL CAPS VOLVO NOVUM MEDIUM CAN BE SET IN ALL CAPS
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Caption set in Volvo Novum Light Caption set in Volvo Novum Semi-Light Caption set in Volvo Novum Regular
JANUARY 2022 18
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T YPOGRAPHY
Font equivalents The Volvo brand typefaces support a wide range of languages – but not all languages used on the markets in which we are present.
VOLVO BROAD
VOLVO NOVUM
ARIAL
This page details Volvo font equivalents to use for non-supported languages. The suggested
CHINESE
Volvo Broad CN
Source Hans Sans
Microsoft Yahei
• Free font.
• Microsoft system font.
be used as long as they strongly resemble the
• Volvo owned font. Available via Faros, or contact your Brand management department for further support.
• All communication (print and digital).
• For office communication (e.g. Email).
fonts presented here.
• All communication (print and digital).
fonts are recommendations, other fonts may
KOREAN
• For some printed and digital communication.
Source Han Sans KR
Source Han Sans KR
Malgun Gothic
• Free font.
• Free font.
• Microsoft system font.
• All communication (print and digital).
• All communication (print and digital).
• For office communication (e.g. Email). • For some printed and digital communication.
JAPANESE
Japanese Meiryo
Japanese Meiryo
YU Gothic
• Microsoft system font.
• Microsoft system font.
• Microsoft system font.
• All communication (print and digital).
• All communication (print and digital).
• For office communcation (e.g. Email). • For some printed and digital communication.
THAI
Lily UPC
Browalia New
Arial Thai
• Microsoft system font.
• Microsoft system font.
• Microsoft system font.
• All communication (print and digital).
• All communication (print and digital).
• For office communcation (e.g. Email). • For some printed and digital communication.
ARABIC
Arial Arabic
Arial Arabic
Arial Arabic
• Microsoft system font.
• Microsoft system font.
• Microsoft system font.
• All communication (print and digital).
• All communication (print and digital).
• For office communication (e.g. Email). • For some printed and digital communication.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 2022 19
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T YPOGRAPHY
Do not
Shown here are examples of incorrect use of the Volvo typefaces.
Facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximus. Facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Do not use Volvo Broad for body copy.
Do not stretch/extend (or condense) to change the width of the characters.
Do not make italics out of upright letters. Only use specified italic fonts.
Do not fill or adjust parts of the characters.
Do not manually change Volvo Broad or Volvo Novum to bold and/or italics.
Do not affect the appearance of the characters by removing parts, apply in pattern grids or the like.
Do not overdo visual effect combinations like 3D extrusion, outline, drop shadows etc. If a shadow is needed for readability reasons it shall be very subtle, hardly noticeable.
Do not use Volvo Broad Outline in any color on a color.
Never put an image into Volvo Broad Outline.
Only set Volvo typefaces horizontally.
Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem Facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximus.
Do not use Volvo Broad for long headings.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Do not jeopardize readability and clarity, e.g. by positioning Volvo Broad Outline (in black or white) on a scattered image background.
JANUARY 2022 20
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COLORS
Colors
Volvo main colors
The heart of our color universe is Volvo Blue, a color that has a unique association to our brand. Volvo Blue is never used for decorative purposes and until further notice only allowed on flags, signage and service vehicle striping according to defined guidelines.
Dark Blue PMS CMYK RGB HEX#
533C 88 / 72 / 32 / 72 32 / 42 / 68 202A44
Black PMS CMYK RGB HEX#
Process Black C 0 / 0 / 0 / 98 20 / 20 / 20 141414
White PMS CMYK RGB HEX#
Volvo Blue 2747C PMS CMYK 100 / 85 / 0 / 15 RGB 24 / 40 / 113 HEX# 182871
0/0/0/0 255 / 255 / 255 FFFFFF
Volvo Blue shall not be used for decorative or accentuating purposes.
To compliment Volvo Blue there are seven additional Volvo main colors. These should be used to position the Volvo brand both online and offline in, for example, apps, brochures and product guides. On images and colored backgrounds we use text in white or black. All main colors can be used for text on a white background.
Grey One PMS CMYK RGB HEX#
Cool Grey 1C 14 / 11 / 13 / 0 225 / 223 / 221 E1DFDD
Grey Two PMS Cool Grey 5C CMYK 37 / 29 / 30 / 8 RGB 167 / 168 / 169 HEX# A7A8A9
Grey Three PMS Cool Grey 8C 47 / 37 / 38 / 18 CMYK RGB 136 / 139 / 141 HEX# 888B8D
Grey Four PMS CMYK RGB HEX#
Cool Grey 11C 22 / 0 / 0 / 85 83 / 86 / 90 53565A
The extended color palette consists of three Volvo accent colors, Leaf, Teal and Flow. The Volvo accent
Volvo accent colors
colors may be used in four different, predefined shades. The Volvo accent colors should only be used as supporting colors, to highlight details and should never dominate a layout.
Additional colors Winter Orchid Green May be used for Volvo specific innovations. Contact the Brand management department at Volvo Group HQ (BEX) for further information.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Flow One PMS CMYK RGB HEX#
3155C 100 / 0 / 25 / 50 57 / 105 / 118 396976
Flow Two PMS CMYK RGB HEX#
5483C 68 / 25 / 30 / 15 103 / 140 / 150 678C96
Flow Three PMS 5493C CMYK 45 / 15 / 25 / 10 RGB 150 / 176 / 182 HEX# 96B0B6
Flow Four 5513C PMS CMYK 30 / 10 / 18 / 2 RGB 195 / 210 / 214 HEX# C3D2D6
Teal One PMS CMYK RGB HEX#
573C 24 / 0 / 15 / 0 184 / 222 / 216 B8DeD8
Teal Two PMS CMYK RGB HEX#
564C 40 / 0 / 27 / 0 141 / 201 / 191 8DC9BF
Teal Three 563C PMS CMYK 55 / 0 / 35 / 0 RGB 102 / 179 / 166 HEX# 66B3A6
Teal Four PMS CMYK RGB HEX#
7473C 75 / 15 / 50 / 0 80 / 162 / 148 50A294
Leaf One PMS CMYK RGB HEX#
365C 30 / 0 / 60 / 0 200 / 230 / 145 C8E691
Leaf Two PMS CMYK RGB HEX#
367C 40 / 0 / 68 / 0 168 / 212 / 107 A8D46B
Leaf Three 368C PMS CMYK 59 / 0 / 100 / 0 RGB 143 / 197 / 78 HEX# 8FC54E
Leaf Four PMS CMYK RGB HEX#
369C 70 / 10 / 100 / 0 120 / 184 / 51 78B833
The primary accent colors are Leaf One, Teal One and Flow One. Note that Leaf and Teal are lighter than Flow, which impacts shading scale visualization.
JANUARY 2022 21
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COLORS
Examples – Volvo main colors Shown below are examples of how the Volvo main colors can be used.
Examples – Volvo accent colors Shown below are examples of how the Volvo accent colors can be used.
Volvo Novum SemiLight
Volvo Novum SemiLight
Sub-heading above the headline
Sub-heading above the headline
Short headline brochure
Short statement
Sub-heading above the headline
Short statemenT
Short headline brochure
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facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia
Volvo Trucks. Driving Progress
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dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut
reri ut pro offi cienia dolupit vid modita nihiliqu ae amenet eum aliquae.
faceatur, simaximus esercitatis qui dollitat.
Sub-heading below the headline
1
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Ullaborunti magnimaximet
eum vollesti am quatess imendent magnam sunt ipsape lignis dit lab
Sub-heading above the headline
Volvo Trucks. Driving Progress
Ullaborunti magnimaximet
Short headline ad
2
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Ullaborunti magnimaximet
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comnis magn imaxi met eos sit enis aut raeera.
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que lam incimi, sit eiunt velestiat.
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Ullaborunti magnimaximet
Ullaborunti magnimaximet
Moluptatur
que quidele ndignist rem quae num et omnissi milibearum que nis
comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae
eiunt velestiat quae volore volorro moluptatur
Sub-heading above the headline
Ullaborunti magnimaximet
Ullaborunti magnimaximet
Aorrorpora venim et omnit, quisi mintis as natenda ntorum quia
Maque lam incimi, sit eiunt velestiat quae volore volorro mol uptatur restia dolorae exerro expliandi di berectem. Ullaborunti
volore volorro moluptatur restia dolorae exerro expliandi.
Long headline brochure set on two lines
Ullaborunti magnimaximet Ullaborunti magnimaximet Ullaborunti magnimaximet
Ullaborunti comnis enis aut eos raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt veles tiat quae volore volorro moluptatur restia. Ullaborunti comnis and ullaborunti
volorro moluptatur restia dolorae.
Modis et eiur sam quae debitia tatquo ipiendem fugiatem ut acculpa rchillenis as et et quassit aut et moloris eum vollestiam quatess imendent magnam sunt ipsapelignis dit lab inis dia doluptaqui bearum quae optatet es ma que as cus simusape nat evellor epuditatus et doluptat eos.
Made to move you
Volvo Buses. Driving quality of life Volvo Novum Light | Volvo Novum Medium
Volvo Novum SemiLight
Volvo Novum SemiLight
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Volvo Novum SemiLight
Volvo Novum SemiLight
Short headline brochure
Short headline
Short headline social media
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Aut esequi cus Volectem acest volo repudae incti cullabo reproriatur ade reperorit, cum volest quibusd amen duc ilibus es plaborempor sant etera cullo erchiliquost exernam esed essus.
Ullaborunti comnis and ullaborunti
1-2
Modis et eiur sam quae debitia tatquo
Volvo Buses. Driving quality of life
ipiendem fugiatem quid ut acculpa rchillenis as et et quassit aut et moloris
8. Nam uaeped maiore aspero
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magnam sunt ipsapelignis dit lab inis dia doluptaqui bearum quae.
Sub-heading above the headline
Itataquam totae ipici rem facepudis
Short statement
11. Nam uaeped maiore aspero Aut esequi cus Volectem acest volo repudae incti cullabo reproriatur ade reperorit, cum volest quibusd amen duc ilibus es plaborempor sant etera cullo erchiliquost exernam esed essus.
Maque lam incimi, sit eiunt velestiat
3-5
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9. Nam uaeped maiore aspero Maiore aspero
Nam quaeped
Apsae dolore
Ellandu cima
Maiore aspero
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Short headline web banner CALL TO ACTION
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20% Ullaborunti comnis and ullaborunti
Short sub-heading brochure Modis et eiur sam quae debitia tatquo ipiendem fugiatem
Modis et eiur sam quae debitia tatquo ipiendem fugiatem
Modis et eiur sam quae debitia tatquo ipiendem
quid ut acculpa rchillenis as et et quassit aut et moloris
quid ut acculpa rchillenis as et et quassit aut et moloris eum
fugiatem ut acculpa rchillenis as et et quassit aut
eum vollestiam quatess imendent magnam sunt ipsapelig
vollestiam quatess imendent magnam sunt ipsapelignis dit
et moloris eum vollestiam quatess imendent
lab inis dia doluptaqui bearum quae optatet es ma que as
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Velestiat
34
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cus simusape nat evellor epuditatus et doluptat eos.
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Volvo Novum Light | Volvo Novum Medium
11
Volvo Novum Light | Volvo Novum Medium
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VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Volvo Trucks. Driving progress
JANUARY 2022 22
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COLORS
Functional colors For specific action or alert purposes, these additional functional colors are available.
Success CMYK 100 / 0 / 100 / 0 RGB 71 / 150 / 45 HEX# 47962D
CTA blue CMYK 100 / 70 / 0 / 0 RGB 0 / 79 / 188 HEX# 004FBC
Warning CMYK 0 / 10 / 100 / 0 RGB 247 / 211 / 2 HEX# F7D302
CTA blue hover RGB 0 / 86 / 214 HEX# 0056D6
Examples functional colors The functional colors may be used together with the main and accent colors (the color palette can be found here >>) when there is a functional need, in for example line charts. The functional colors may never be used for decorative purposes.
Error CMYK 0 / 100 / 100 / 0 RGB 196 / 0 / 26 HEX# C4001A
CTA blue active RGB 0 / 65 / 163 HEX# 0041A3
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Download
Statement Sub-heading below the headline
LOG IN
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COLORS
Each color should be used in 100% only, to secure consistency. Colors may appear slightly different depending on which media is being used.
Use the colors to communicate the visual hierarchy, guide interactions and create a consistent brand identity. Each theme includes: Grayscale: used to determine surface colors and ornaments. For instance, colors used for background, foreground, divider and border. CTA (Call-To-Action): use it for links, selections and other interactive elements. They cover three states: default, hover and active states. The colors Error, Warning and Success are used to comply with legal industry requirements such as digital clusters inside the cabs. And to be used off board as well only for the purpose of giving the user feedback of error, warning and success.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
For light theme
Principles for extended functional color palette The colors can be applied to digital user interface (UI) design for both light theme and dark theme. Dark theme color palette should not be used on white backgrounds. Light theme colors should not be used on black backgrounds.
Grayscale
Extended functional color palette A color palette that reflects Volvo Group brand position and blends perfectly with Volvo Blue to create harmony and consistency for all uses. The rules and recommendations state how to best use each color type.
For yur{ theme
Backgroud / primary
HEX #FFFFFF
Backgroud / primary
HEX #1G1G1G
Backgroud / secondary
HEX #F F F
Backgroud / secondary
HEX #V2V2V2
Backgroud / tertiary
HEX #E1/F//
Backgroud / tertiary
HEX #]V]6]A
Ornamental / divider
HEX #/H/H/H
Ornamental / divider
HEX #6V6V6V
Ornamental / «ain
HEX #A A0AM
Ornamental / «ain
HEX #A A0AM
Ornamental / border
HEX #000B0/
Ornamental / border
HEX #/H/H/H
Foreground / tertiary
HEX #]V]6]A
Foreground / tertiary
HEX #E1/F//
Foreground / secondary
HEX #V2V2V2
Foreground / secondary
HEX #F F F
Foreground / primary
HEX #1G1G1G
Foreground / primary
HEX #FFFFFF
CTA blue / default
HEX #1C6BBA
CTA blue / default
HEX #1F 0/1
CTA blue / #over
HEX #2B0E/E
CTA blue / #over
HEX #GGA1FF
CTA blue / active
HEX #1HGEMB
CTA blue / active
HEX #2C0VEF
Accent
HEX #VG6]]M
Accent
HEX #66BVA6
Error
HEX #BF2H12
Error
HEX #EA2C1A
Warning
HEX #FFAHHH
Warning
HEX #F /VH2
Success
HEX #1A6CV1
Success
HEX #G M62/
JANUARY 2022 24
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COLORS
Examples extended functional colors
Mobile Application
Web on mobile
LIGHT THEME
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
DARK THEME
LIGHT THEME
DARK THEME
JANUARY 2022 25
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COLORS
Do not
Shown here are examples of incorrect use of Volvo colors.
Volvo Novum SemiLight
Short statemenT
Sub-heading above the headline
Short headline brochure
Nam uaeped maiore aspero
Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem
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Ullaborunti comnis and ullaborunti Modis et eiur sam quae debitia tatquo ipiendem fugiatem quid ut acculpa rchillenis as et et quassit aut et moloris
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80 70
Aut esequi cus Volectem acest volo repudae incti cullabo reproriatur ade reperorit, cum volest quibusd amen duc ilibus es plaborempor sant etera cullo erchiliquost exernam esed essus.
eum vollesti am quatess imendent magnam sunt ipsape lignis dit lab
60
Nam uaeped maiore aspero Esequi cus volectem
Made to move you
2
Itataquam totae ipici rem facepudis
Maiore aspero
Nam quaeped
Apsae dolore
Ellandu cima
Maiore aspero
Nam quaeped
Apsae dolore
Ellandu cima
12345
12
34
56
12345
12
34
56
12345
12
34
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12345
12
34
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12345
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34
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12345
12
34
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12345
12
34
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12345
12
34
56
Maque lam incimi, sit eiunt velestiat quae volore volorro mol
ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi.
Plaborempor sant eter exernam Maiore aspero
Sub-heading above the headline
Short headline brochure
3
Sub-heading below the headline
Apsae dolore
Ellandu cima
12
34
56
12
34
56
12345
12
34
56
12
34
56
Maiore aspero
Nam quaeped
Apsae dolore
Ellandu cima
12345
12
34
56
12345
12
34
56
12345
12
34
56
12345
12
34
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12345
12
34
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12345
12
34
56
Aut esequi cus Volectem acest volo repudae incti cullabo reproriatur ade reperorit, cum volest quibusd amen duc ilibus es plaborempor sant etera cullo erchiliquost exernam esed essus.
Apsae dolorpos voles aut es
di berectem. Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma
Maiore aspero
Nam quaeped
Apsae dolore
Ellandu cima
que lam in cimi, sit eiunt velestiat quae volore volorro
12345
12
34
56
12345
12
34
56
moluptatur restia dolorae exerro expliandi di berectem il ipsant.
Aut ese qui cus volectem Maiore aspero
Nam quaeped
Apsae dolore
40 30 20
Ellandu cima
12345
12
34
56
12345
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12345
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0 jan
Aut esequi cus Volectem acest volo repudae incti cullabo reproriatur ade reperorit, cum volest quibusd amen duc ilibus es plaborempor sant etera cullo erchiliquost exernam esed essus.
Volvo Trucks. Driving Progress Volvo Novum Light | Volvo Novum Medium
Do not combine and use Volvo accent colors in large colored backgrounds.
Nam quaeped
12345 12345
12345
Alam incimisit eiunt velestiat quae Volore volorro moluptatur restia dolorae exerro expliandi
50
Apsae dolorpos voles aut es
uptatur restia dolorae exerro expliandi di berectem. Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae
Do not combine colors and/or logotype versions that could compromise visibility.
feb
mar
apr
may
11
The functional colors should not be used for decorative purposes.
Do not use to many colors in a layout.
Do not combine colors that could compromise visibility.
100
Sub-heading above the headline
Short headline brochure
75
Sub-heading above the headline
Short statement Necesuiae et aut volupta solup. Ut ius sita eum omnis rem uidiam.Is minia volor re sum requiae. Ceptiun daesciis exerum imus aca
50 Necesuiae et aut solup. Ut ius sita eum om nis rem. Is minia volor re sum equiae. Ceptiun acacum daesciis
25
exerum imus acacum ut verum re mi ut veni offici.
cum ut re mi, ut veni officiisi doluptaquae.
Consequae verum qui res dolente nectata eaquiat iaestis maxim sinciis diasit hillaccab inctur mil inctibus aut quat odio a do lestquas sae litae niet aditaesequia arunt eossimu. Endia nos et et aut quunt
0
eruptiones arunt dunditiae soluptat harciene molor simaior nos emolupt aecesto cus. Abore cupta ex et, soluptier aepudio. Orehentis verrore rrorum quodis ex ex es eum fuga.
Text on images should be set in white or black. Do not use the white frame when creating new material.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Volvo Blue is used exclusively for and in combination with Volvo logotypes and shall not be used for any decorative or accentuating purposes.
jan
feb
mar
apr
may
Volvo accent colors should never dominate in a layout.
june
jan
feb
mar
apr
may
The functional colors should only be used when there is a functional need.
JANUARY 2022 26
BACK TO CONTENTS
ICONS
Icons The Volvo icons are effective visual tools for highlighting key information and activity – in applications to make interaction easier, and in marketing materials to promote the
Basic principles for Volvo icons Always strive for simplicity and let the explanatory text be the main bearer of the information, instead of trying to include all the information in the Volvo icon. The same icon can be used for different messages. The icons should never be used for decorative purposes.
same interaction. They guide the user, or customer, and make their experience smooth and pleasant. The common design style for Volvo icons creates recognition in all of our touch-points. It is therefore necessary to consistently follow the basic principles described here. Always strive for simplicity and user-friendliness. For new icons, contact Volvo Group Design. They are responsible for developing both communication and functional icons. Download icons here
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 2022 27
BACK TO CONTENTS
ICONS
Icon colors The Volvo icons for communication purposes can be set in our main colors (except Volvo Blue). These are the only allowed colors for communication icons.
Examples Shown below are examples of how our icons can be used and combined.
Examples of icons in main colors
Volvo Novum SemiLight
Volvo Novum SemiLight
Short headline brochure Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximus esercitatis qui dollitat.
For functional icons and their use please contact BEX.
Sub-heading above the headline
Short headline brochure Ullaborunti comnis and ullaborunti
Background colors The Volvo icons for communication purposes can be placed on our main and accent colors (except Volvo Blue). When placed on accent colors the icons must only be black or white.
Main colors, examples
Itataquam totae ipici rem facepudis
Modis et eiur sam quae debitia tatquo
Maque incimi eiunt velestiat
ipiendem fugiatem quid ut acculpa rchillenis
quae volore volorro moluptatur restia
Itataqua totae ipici rem facepudis Ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae
as et et quassit aut et molo ris eum volle
dolorae exerro expliandi berectem.
ex erro expliandi di berectem il ipsant.
apelignis dit lab inis dia doluptaqui bearum
Ullaborunti comnis magnimaximet
Mavolorro moluptatur restia dolorae exerro
nat evellor epuditatus et doluptat eos.
moluptatur eos sit enis aut.
expliandi di berectem.
Sit eiunt velestiat quae volore volorro
Sit eiunt velestiat quae volore volorro
Sit eiunt velestiat quae volore volorro
moluptatur restia dolorae exerro expliandi
moluptatur restia dolorae exerro expliandi
moluptatur restia dolorae exerro expliandi
di berectem il ipsant. Nat evellor
moluptatur epuditatus et doluptat eos.
di berectem il ipsant. Nat evellor
moluptatur epuditatus et doluptat eos.
moluptatur epuditatus et doluptat eos.
Ullaborunti comnis and ullaborunti
Magnam sunt ipsapelignis
Modis et eiur sam quae debitia tatquo
Dit cus simusape nat evellor epuditatus et
Volore volorro moluptatur restia dolorae
doluptat eos. Ulla borunti comnis magni
exerro expliandi di berectem. Ullaborunti
di berectem il ipsant. Nat evellor maximet
comnis magnimaximet eos sit enis aut
ipiendem fugiatem quid ut acculpa rchillenis as et et quassit aut et moloris eum vollesti
Alam incimisit eiunt velestiat quae
am quatess imendent.
moluptatur eoaut raeera.
raeera. Itataquam, totae ipici.
moluptatur restia dolorae exerro expliandi
Sit eiunt velestiat quae volore volorro
Sit eiunt velestiat quae volore volorro
di berectem il ipsant. Nat evellor
moluptatur restia dolorae exerro expliandi
moluptatur restia dolorae exerro expliandi
di berectem il ipsant. Nat evellor
moluptatur epuditatus et doluptat eos.
moluptatur epuditatus et doluptat eos.
moluptatur epuditatus et doluptat eos.
Accent color, examples Brochure
In combination with text A complementary or descriptive text can be placed below a Volvo icon. The text should be set in Volvo Novum Light, Volvo Novum Regular or Volvo Novum Medium depending on application. The icons can be stand alone or placed on backgrounds in various shapes.
Icons with text
Novum Light
Novum Regular
Novum Medium
Welcome to Volvo Group Almost 100,000 employees. 12 brands. 190 markets. Production facilities in 18 countries. Trucks, buses, construction equipment and marine and industrial engines. Complete solutions for financing and service. This is who we are.
100.000 Number of Volvo Group employees.
18
190
Countries we have production facilities in.
Markets we sell our products in.
What our services and products contribute with
News around the world
Novum Light
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Apps
Novum Regular
Novum Medium
Web page
Onboard
JANUARY 20221 28
BACK TO CONTENTS
ICONS
Do not
Here are examples of incorrect use of the Volvo icons.
Do not fill Volvo icons with colors and do not apply any special effects such as, for example, 3D-effects, gradients and shadows.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Do not combine several Volvo icons to make decorative illustrations and patterns. Exception apply for Volvo Group Merchandise Services.
Do not use icons from, for example, clip art libraries.
JANUARY 20221 29
BACK TO CONTENTS
Layout principles There are four defined principles to help convey the values and aspirations of the Volvo brand in graphic layouts. The principles are there to guide you when updating, designing or creating new marketing assets, presentations, services or other interfaces. The layout principles support the Volvo Design Philosophy where functionality, clarity and ease-of-use is key.
1. Be generous with space
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
2. Keep it simple
3. Create a clear order
4. Pay attention to details
JANUARY 2022 30
BACK TO CONTENTS
LAYOUT PRINCIPLES
1. Be generous with space Sub-heading above the headline
An airy layout with generous space between the objects provides a serene impression, is aesthetically pleasing and helps the viewer
Short statement Sub-heading above the headline Volvo Trucks. Driving Progress
Too much information set in volvo broad as a headline on three lines
Short statement
Short headline PowerPoint Nam quaeped maiore aspero ip sae do lorpos voles aut es illandu er cimaxim aut esequi cus volec tem acest volore repudae incti cullabo reproriatur a de reper orit. Sum volest quibusd amen duc ili bus es pla borempor sant eter cul lo erchiliquost exernam esed essus dolup tur re inciis.
Volvo Trucks. Driving Progress
take in and process the information at their own pace. Department name | Document name/Issuer | Classification
2021-00-00
4
Short headline PowerPoint
What to think about: • Space makes your message/content stand out. The headline is too long to be set in Volvo Broad – the text should have been divided as shown in the correct example to the left.
• Divide the information on several areas or prioritize only the most important message. • Don't try to say it all at once. • Remember that the attention span of your viewer is normally only a few seconds. Help the viewer by providing a visual paus.
Nam quaeped maiore aspero ip sae do lorpos voles aut es illandu er cimaxim aut esequi
Sum volest quibusd amen duc ili bus es pla borempor sant eter cul loera.
Tem acest volore repudae incti cullabo reproriatur a de reper orit.
Department name | Document name/Issuer | Classification
• A clean, airy layout with less graphic elements and messages is easier to digest.
2021-00-00
4
Headline with too much information. Set in Volvo Novum on three lines.
• A spacious layout can be achieved with color as well as with white space.
Nam quaeped maiore aspero ip sae do lorpos voles aut es illandu er cimaxim aut esequi cus volec tem acest volore repudae incti cullabo reproriatur a de reper orit, cum volest quibusd amen duc ili bus es pla borempor sant eter cul lo erchiliquost exernam esed essus dolup tur re inciis.
Short headline banner Lorem ipsum dolor amet consectetur
Nam quaeped maiore aspero ip sae do lorpos voles aut es illandu er cimaxim aut esequi
Department name | Document name/Issuer | Classification
Sum volest quibusd amen duc ili bus es pla borempor sant eter cul loera.
Tem acest volore repudae incti cullabo reproriatur a de reper orit.
2021-00-00
4
adipiscing elit ut sed doeiusmod tempor incididunt labore dolore magna aliqua.
Instead of placing all information on one slide, divide the information on two or more slides, making the presentation easier to digest. Short headline banner Lorem ipsum dolor amet consectetur adipiscing elit ut sed doeiusmod tempor incididunt labore dolore magna aliqua.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
The text is too large, and the margins too small, making the layout look crowded and not spacious enough.
JANUARY 2022 31
BACK TO CONTENTS
LAYOUT PRINCIPLES
2. Keep it simple Limit font types and sizes, as well as colors, images and icon sizes, to a few. This helps create a consistent design experience with an overall calm expression.
Namus odis ut faceatur
Too much information set in volvo broad as a headline
Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem facepudis maquelam incimi, sit eiunt velestiat quaevolore volorro molupta tur restia dolorae exerro expliandi di berectemil ipsant volo bearci tem. Abo.
Eventestem qui dolorerae nossi nonseceptat quam fugitis quam faccus volorepe pa qui corrum od perias conessuntre por abo. Tem aut et, num atusant aut lis experem sivellest vellaborem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiusam site quis et repe eum rae.
Nam usodis
Ullaborunti comnis magnimaximet enis aut rae tataquam
Too much information set in volvo broad as a headline
Sub-heading above the headline
What to think about: • Let one strong image tell the story rather than many small images.
short statement
• Simplicity helps build a premium and sophisticated impression. It also projects confidence.
Volvo Novum Medium
Volvo Novum Medium
Plaborempor sant eter cullo erchili quost exernam esed essus dolup tur re, inciis as core eos eum vel in nam es ratiunt iorrorpora venim et omnit, qui simintis as natenda ntorum quia sunt lab.
Culpa vendae vo lore acipic temporporene nonsed esed que quidele ndignist rem quae num et omnissi milibea rum que nis reri ut pro officienia dolupit vid modita nihiliqu ae amenet eum aliquae.
od perias conessuntre por abo. Tem aut et num atusant aut lis experem sivellest vellabo
Volvo Novum Medium
Volvo Novum Medium
Volvo Novum Medium
Nam quaeped maiore aspero ipsae dolor pos voles aut es illandu cimaxim aut esequi cus volectem acest volo repudae incti cul
Sant eter cullo erchiliquost exernam esed essus doluptur re, inciis as core eos eum vel in nam es ratiunt iorrorpora venim
Acipic temporporene nonsed esed que quidele ndignist rem quae num et omnissi milibea rum que nis reri ut pro officienia
labo reproriatur a de reperorit, cum volest quibusd amen duc ilibus plaborempor.
etomnit, qui simintis as natenda ntorum quia sunt lab iumqui culpa vo lore.
dolupit vid modita nihiliqu ae amenet eum aliquae odi inci vidis abore volum.
Idi remassim vendia dolore
Eventestem qui dolorerae nossi nonseceptat quam fugitis quam faccus volorepe pa qui corrum od perias conessuntre por abo. Tem aut et, num atusant aut lis experem sivellest vellaborem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiusam site quis et repe eum rae.
Eventestem qui dolorerae nossi nonseceptat quam fugitis quam faccus volorepe pa qui corrum rem aut utatio. Nam mod vel et, toraliset endant pario. Et re natiusam site quis et repe eum rae.
• Limit the number of colors you use to an absolute minimum. • Create a short impactful headline rather than a long title.
Volvo Novum Medium
Nam quaeped maiore aspero ip sae dolor pos voles aut es illandu cimaxim aut esequi cus volectem acest volo repudae incti cul labo reproriatur a de reperorit, cum volest quibusd amen duc ilibuses.
Do not place images on top of images. The headline should have been divided since it´s too long to be set only in Volvo Broad. Too many accent colors are used creating a scattered impression.
Namusodis Ullaborunti comnis magnimaximet sit enis aut rae. Itataquam, totae ipici rem facepudis ma que lam incimi. Velestiat
Faceatur Velestiat quae volore volorro molupta tur restia dolorae exerro expliandi ipsant volo bearci molupta tur restia dolorae expliandi di berectem il ipsant volo.
Utaceatur Facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta restia dolorae exerro expliandi volo mol uptaera tur restia dolorae exerro.
Namusodis
Molupta
Comnis magni eosit Totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta restia dolorae exerro expliandi di berectem il ipsant.
Tataquam era
Namus odis ut faceatur Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximuse sercitatis qui dollitat. Idi rem as sim vendia dolo. Facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximusesercitatis qui dollitat. Idi rem as sim vendia dolo doluptaeria vitem Namusodis.
Nonseceptat quam fugitis faccus volorepe.
Short headline small ad
Ullaborunti comnis magnimaximet eos sit enis aut rae tataquam
Idi remassim vendia dolore
Short headline small ad
Short headline small ad
Short headline Lorem ipsum dolor amet consectetur adipiscing elit ut ed doe. Eventestemsmall dolorerae ad
Lorem ipsum dolor amet consectetur adipiscing elit ut ed doe. Eventestem dolorerae nossi.
Faceatur
Utaceatur
Ullaborunti comnis magnimaximet sit enis aut rae. Itataquam, totae ipici rem facepudis ma que lam incimi.
Velestiat quae volore volorro molupta tur restia dolorae exerro expliandi ipsant volo bearci molupta tur restia dolorae expliandi di berectem il ipsant volo.
Facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta restia dolorae exerro expliandi volo mol uptaera tur restia dolorae exerro.
Namusodis
Molupta
Velestiat
Pa qui corrum od perias conessuntre.
nossi nonseceptat quam fugitis faccus volorepe pa qui corrum od perias conessuntre.
Comnis magni eosit
Too many visual impressions with different colors and several images.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Namusodis
Totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta restia dolorae exerro expliandi di berectem il ipsant.
Tataquam era
No strong header image. Too many large icons and different accent colors.
JANUARY 20221 32
BACK TO CONTENTS
LAYOUT PRINCIPLES
3. Create clear order Help the viewer prioritize information with a clear order. Simply make the more important information more prominent, it conveys
Short headline PowerPoint
Short headline brochure
Sub-heading below the headline
Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximus esercitatis qui dollitat. Idi rem as sim vendia dolo doluptaeria vitem ra dolenissedis eum dolupti.
100
Nam quaeped maiore aspero ip sae do lorpos voles aut es illandu er cimaxim aut esequi cus volec tem acest volore repudae incti cullabo reproriatur a de reper orit. Sum volest quibusd amen duc ili bus es pla borempor sant eter cul lo erchiliquost exernam esed essus dolup tur re inciis.
75
50
confidence and purpose.
25
0 jan
feb
mar
apr
may
Business Entity Department name | Document name/Issuer | Classification
What to think about: • Make it clear what the main message is and ensure it's easy to take in.
2021-00-00
4
Ullaborunti comnis and ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi di berectem. Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi di berectem il ipsant volo bearcitem.
Headline with too much information. Set in Volvo Novum Medium on two lines
• Use a structured grid to align your layout and add space between different sections to guide the viewer and create a clear order in the layout.
Nam quaeped maiore aspero ip sae do lorpos voles aut es illandu er cimaxim aut esequi cus volec tem acest volore repudae incti cullabo reproriatur a de reper orit. Sum volest quibusd amen duc ili bus es pla borempor sant eter cul lo erchiliquost exernam esed essus dolup tur re inciis.
100
75
50
25
• Prioritize by using scale and size – make the most important content the most prominent.
Ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam.
Ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi di berectem il ipsant volo.
0 jan
feb
mar
apr
may
Business Entity Department name | Document name/Issuer | Classification
2021-00-00
4
Incorrect margins and the table is too big making the slide feel crowded and not spacious enough.
Short headline brochure Ullaborunti comnis magnimaximet eos sit enis aut rae. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odis ut faceatur, simaximus esercitatis qui dollitat. Idi rem as sim vendia dolo doluptaeria vitem ra dolenissedis eum dolupti.
Short headline social media
Ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi di berectem Ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam.
Sub-heading below the headline
Short headline social media Sub-heading below Sub-heading headlinebelow headline
Ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi di berectem il ipsant volo.
Ullaborunti comnis Ullaborunti comnis magnimaximet eos sit enis aut raeera. Itataquam, totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat quae volore volorro moluptatur restia dolorae exerro expliandi di berectem il ipsant volo bearcitem.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
No clear structured grid or main message. Difficult for the viewer to know how to digest the information without a clear order.
The Volvo Spread Word Mark is too large. All information is set in the same frame and in similar sizes making it both crowded and difficult to understand.
JANUARY 20221 33
BACK TO CONTENTS
LAYOUT PRINCIPLES
4. Pay attention to details
Ullaborunti comnis
VOLVO NOVUM MEDIUM
Make sure all objects are aligned and structured in a harmonious and orderly way. It conveys quality.
Eventestem dolorerae nossi nonseceptat:
Tem aut et, num atusant aut lis expe remt nonse ceptat quam:
Eventestem qui dolorerae nossi non seceptat quam fugitis quam faccus volorepe pa qui corrum od perias coness untre por abo. Tem aut et, num atusant aut lis experem sivellest vella borem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiu sam site quis et repe eum rae.
Dolorerae nossi nonseceptat quam fugi tis quam faccus volorepe pa qui corrum od perias conessuntre por abo.
Sivellest eventestem dolorerae nossi endant:
What to think about:
Dolorerae nossi nonseceptat quam. Tem aut et, num atusant aut lis expe rem si vellest vellabo rem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiu sam site quis et repe eum rae. Fugitis quam faccus volorepe pa qui corrum od perias conessuntre vel et, tor alis et endant pario. por abo.
Short headline full page ad
5. Dolorerae nossi Nons ceptat quam. Tem aut et, num atusant aut lis expe rem sivellest vellabo rem aut utatio.
1. Tem aut et num Atusant aut lis experem sivellest vellab rem aut utatio.
6. Sam mod vel et Stor alis et endant pario. Et re natiu sam site quis etre pe eum. Fugitis quam faccus volor epe qui corrum peria.
2. Nam mod vel et Tor alis endant pa rio. Et re natiu sam site quis et repe eum.
7. Tem aut etnum Atusant aut lis expe rem sivellest vellab rem aut rem sive llest vellab.
3. Dolorerae nossi Nonsceptat quam. Tem aut et num atusant aut lis expe rem sivellest vellabo rem aut utatio. 4. Sam mod vel et Stor alis et endant pario. Et re natiu sam site quis et repe eum. Fugitis quam faccus volor epe qui corrum peria.
Dolorerae nossi endant: Eventestem qui dolorerae nossi nonse ceptat quam fugitis quam fac cus volore pe pa qui corrum od perias conessuntre. Tem aut et, num atusant aut lis expe rem sivellest vellaborem aut utatio. Nam mod vel et, tor alis et en dantpa rio. Et re natiu sam site.
• Ensure margins are balanced from left to right and top to bottom. • Strive for balance in your layout by making sure it's not too heavy to one side. • Make sure texts and images are aligned.
Dolorerae 28
Sub-heading set in Volvo Novum Light
Ullaborunti comnis
Eventestem qui dolorerae ullaborunti comnis magnimaximet eos sit enis aut tataquam ero totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat uae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odisut faceatur, simaximus esercitatis qui dollitat. Idi rem as sim vendia dolo doluptaeria vitemra dolenissedis eum dolupti. Sanihicitate sita plaut officiamus, officid maximaio. Nonsece arch ciundam remos sitatur epudic te el inis esto excesequat aut re renimincim.
• Don't rush the work – pay careful attention to details. Volvo Trucks. Driving Progress
VOLVO NOVUM MEDIUM
Eventestem dolorerae nossi nonseceptat: Eventestem qui dolorerae nossi nonseceptat quam fugitis quam faccus volorepe pa qui corrum od perias conessuntre por abo. Tem aut et, num atusant aut lis experem sivellest vellaborem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiu sam site quis et repe eum rae.
Sivellest eventestem dolorerae nossi endant: Dolorerae nossi nonseceptat quam. Tem aut et, num atusant aut lis expe rem sivellest vellabo rem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiu sam site quis et repe eum rae. Fugitis quam faccus volorepe pa qui corrum od perias conessuntre vel et, tor alis et endant pario. por abo.
Short headline full page ad
Tem aut et, num atusant aut lis expe remt nonse ceptat quam: Dolorerae nossi nonseceptat quam fugitis quam faccus volo repe pa qui corrum od perias conessuntre por abo. – 1. Tem aut et num. Atusant aut lis experem sivellest vellab rem aut utatio. – 2. Nam mod vel et. Tor alis endant pario. Et re natiu sam site quis et repe eum. – 3. Dolorerae nossi. Nons ceptat quam. Tem aut et num atusant aut lis expe rem sivellest vellabo rem aut utatio. – 4. Sam mod vel et. Stor alis et endant pario. Et re natiu sam site quis et repe eum. Fugitis quam faccus volor epe qui corrum peria.
– 5. Dolorerae nossi. Nons ceptat quam. Tem aut et, num atusant aut lis expe rem sivellest vellabo rem aut utatio. – 6. Sam mod vel et. Stor alis et endant pario. Et re natiu sam site quis et repe eum. Fugitis quam faccus volor epe qui corrum peria. – 7. Tem aut etnum. Atusant aut lis experem sivellest vellab rem aut rem sivellest vellab.
Dolorerae nossi endant: Eventestem qui dolorerae nossi nonseceptat quam fugitis quam faccus volorepe pa qui corrum od perias conessuntre. Tem aut et, num atusant aut lis experem sivellest vellaborem aut utatio. Nam mod vel et, tor alis et endant pario. Et re natiu sam site.
Dolorerae 28
short statement
No clear margins or balance in the layout. Texts are not aligned. Line spacing is too tight making it look cramped.
Lorem ipsum dolor amet consectetur adipiscing elit ut ed doeventestem dolorerae nossi.
Volvo Buses. Driving quality of life
Sub-heading set in Volvo Novum Light Eventestem qui dolorerae ullaborunti comnis magni maximet eos sit enis aut tataquam ero totae ipici rem facepudis ma que lam incimi, sit eiunt velestiat uae volore volorro molupta tur restia dolorae exerro expliandi di berectem il ipsant volo bearci tem. Abo. Namus odisut face atur, simaximus esercitatis qui dollitat. Idi rem as sim vendia dolo doluptaeria vitemra dolenis sedis eum dolupti. Sanihicitate sita plaut offici amus, officid maximaio. Nonsece arch ciundam remos sitatur epudic te el inis esto excesequat aut re renimincim.
Volvo Trucks. Driving Progress
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
short statement Margins are not balanced making the ad too heavy to one side. Texts and images are not aligned.
Lorem ipsum dolor amet cons ectetur adipiscing elit ut ed doeventestem dolorerae nossi. Volvo Buses. Driving quality of life
No clear margins or balance in the layout making the banner too heavy one side. Texts are not aligned. The Volvo Spread Word Mark is not centered in the white area.
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IMAGE TONALIT Y
Image tonality The key features of our image tonality spring
Our color tone Warm, earthy color tones accentuate our friendly and humanistic brand personality. The color tone creates an overall visual consistency and works well with our different product images.
from the very core of our brand, our heritage and our aspirations. The light, the human presence, and the masterpieces of engineering portrayed, all communicate a strong sense of innovation and care. Pay attention to all the details when creating an image – make sure the depicted product is placed and used in a realistic way. It conveys quality and safety.
Overall tone Warm grey and brown tones.
These guiding principles for image tonality applies to video as well as still images.
Whites White areas (highlights) should be warm rather than neutral and cold.
NOTE: Always secure image usage rights, permissions and ensure that photos and video are legally and GDPR compliant.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Blacks Dark areas (shadows) are deeper dark grey, rather than high contrast pitch black.
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IMAGE TONALIT Y
Storytelling Seduce the target audience with images that tell a story, highlighting the ultimate customer benefit in a dynamic and emotional way. Compose settings that explain why our customers are passionate about, and proud of, Volvo. When showing the products in action, use dynamic imagery that captures the user experience.
Basic principles • Convey a genuine story, capture a moment in time. • Place the product in a setting that creates exciting associations. • Settings can be anything from city and urban life to countryside and nature. • Capture elements of nature and life, for example the ocean, trees, people and movement. • Demonstrate our role in the bigger picture by including passengers or bystanders in the scene as well. • If possible, show Volvo products in collaboration. • When portraying scenes that indirectly affect people’s lives, in rural areas and nature imagery, human presence is not necessary. • Reflect reality in an authentic and credible way, never greenwash or exaggerate social and safety benefits.
These guidelines are applicable for stock photo purchases as well as when arranging your own photo shoot.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 20221 36
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IMAGE TONALIT Y
Human presence Volvo is the “people first” brand. People can be depicted in their work environment, as well as in their everyday life and to demonstrate our role in society we can also include passengers or bystanders in the scene.
Basic principles • Portray colleagues over models (and make sure to secure their consent). • Close in on the people portrayed, but still make sure to capture the context and environment. • When we portray people looking directly into the camera, we keep it natural and spontaneous to capture the feeling of a “moment in time.” • In images of moving products, audiences can still catch a glimpse of the operator or driver. • Steer away from busy images/backgrounds to avoid distractions, but never use cut-out images. Corporate portraits • Use natural light, such as windows for soft shadows and natural colors. • Use a short depth of field. Consider the angle and shoot straight ahead, not from below or above. • Note that these rules do not apply for portraits in for example magazines.
These guidelines are applicable for stock photo purchases as well as when arranging your own photo shoot.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 2022 37
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IMAGE TONALIT Y
Clear source of light Light sources reflect our Swedish origin. They also add a sense of optimism and belief in the future, which conveys the care associated with our brand.
Basic principles • Depict a clear source of light, preferably capturing “the magic moment” of a day. • Take advantage of natural light sources such as windows or use an outdoor setting to catch warm, natural light. • A clear source of light isn’t limited to natural daylight. It can come from headlights, street lamps or other adequate sources of light. • Shots taken of product interiors should have a warm feel, with an abundance of light. • Ensure that the light source adds a warm feeling even in industrial or “grey” environments.
These guidelines are applicable for stock photo purchases as well as when arranging your own photo shoot.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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IMAGE TONALIT Y
Authenticity Pay attention to all the details when creating an image – make sure the depicted product is placed and used in a realistic way. A professional who looks at the image will spot even the smallest irregularity.
Basic principles • Show the products hard at work in their authentic environments. Products should be clean but when it supports the authenticity, it is okay for products to be dirty. • Include human presence with people who fit naturally within the setting. They can be operators, drivers, worksite colleagues, passengers or bystanders. • Provide a broad perspective – always try to tell a story with the picture. • Use clear, warm light and dynamic angles to portray details and features in a premium and contemporary way. • Choose images of products in action. Avoid closely cropped product images. • Showcase products at their best. Capture the very best angles that highlight unique features and brand-specific details. • Simplicity. Choose the right objects to portray visually, and avoid objects that aren’t interesting to look at. Look for simple, strong backgrounds that do not divert attention from the products.
These guidelines are applicable for stock photo purchases as well as when arranging your own photo shoot.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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IMAGE TONALIT Y
Products Studio shots are an opportunity to show our products in their entirety, without distraction and in the most attractive way. We want the products to shine and reflect the innovation, knowledge and unique design that is built into each one of them. Product features and detail images have a progressive and premium feel. They capture the beauty of our products; and make even the most sophisticated technologies attractive, exciting and understandable.
Basic principles Products in studio • Use a soft, warm, light that makes materials and textures feel real, authentic and distinctive. • Use dynamic angles to emphasize the unique design features, appealing shapes and details. • Product shots should include a light drop shadow to prevent the product from "floating". • The products are polished and clean to present an air of high quality. Products – details/features • Select features and details that send the strongest innovation message and zero in on unique technological solutions. • Highlight the most visually appealing, and brand-distinct, design features. • Ensure that the details and features we portray are always clean and in top condition. • Consider how human presence can be conveyed in the picture.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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IMAGE TONALIT Y
Do not
Sometimes to explain what we mean, it's easier to show what not to do. Here are some examples.
Overly staged situations like a handshake.
Avoid unnatural distortions and visual effects caused by extreme wide lenses, and ensure proper color balance.
Never use poor resolution images.
Avoid taking the light too far so that it burns out the image and creates a washed out or dull look.
Static photos that include no engaging activity.
Distracting backgrounds and unclear product focus should be avoided.
Too much retouching and too dark.
People need to have a natural mission in the image, like driving, not posing.
Do not depict the product as static without a driver/operator in a work environment.
Avoid cold tones and blue color cast.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 2022 41
TONE OF VOICE
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Tone of voice The aspired Volvo brand experience is a perception of pleasure and ease of use, a feeling of serenity and genuine care. The Volvo brand experience is shaped by people
Personality It is this personality that makes people connect with us – both emotionally and intellectually. Our personality shines through the strongest when we present new ideas and interesting perspectives. And when we create communication that is sympathetic and steers away from industry clichés.
Expression How we interact with people and communicate is also shaped by this overall expression. This means that we focus on the end-results and express what people, societies and our planet get, not what we do. And that our communication always is clear, correct and welcoming.
with different skills and competences. All representing and continuously delivering our shared heritage and joint aspirations. Together we form a collective tone of voice by projecting the Volvo brand personality and expression through the services we provide, the interactions we have, the messages we convey and
A progressive, trustworthy and competent citizen
Friendly professional.
with a humanistic approach.
the dialogues we participate in. We want our tone of voice to be recognized across all markets and channels when speaking to our target groups. NOTE: When the Volvo Group talks about prosperity we take on that “big picture” perspective. That is why we are careful with how we use this word. “Prosperity” in any form is not allowed as a standalone word on, for example, a heading of a roll-up. Volvo Group corporate language is English. We typically use American English since it is used by a majority of our customers, but British English is an option to better suit a particular audience or occasion. We do not spend time and money on adapting original content in British English to American English, or the other way around, unless there is a specific reason to do so.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
The voice of Volvo The Volvo tone of voice is how we sound in text and spoken words. The voice of Volvo is:
The voice of Volvo can be:
Volvo talks in order to:
Competent not arrogant.
Challenging but never aggressive.
Explain but not lecture.
Intelligent not intellectual.
Witty but never ironic or sarcastic.
Reveal but not just describe.
Sympathetic not flattering.
Powerful but never grand.
Prove but never just claim.
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TONE OF VOICE
Examples on how we speak The words we choose, spoken and written, are the result of both our personality and expression. Remember, keep it short and simple and always use the correct terminology. Finding the right tone of voice is key, so here are some examples.
Characteristics
Say
Not
Competent not arrogant
Our new engine reduces emissions by 25 %.
We have the best engine in the world.
Intelligent not intellectual
Truly sustainable transportation reduces costs and time.
Integrated transport solutions engineered for asset and workflow optimization.
Sympathetic not flattering
Small is the new big.
Because you’re worth it.
Challenging but never aggressive
We took something good and made it better.
We’ve created the very best solution for you.
Witty but never ironic or sarcastic
Step into a more comfortable working day.
Like you’d had a better experience.
Powerful but never grand
Be part of the solution.
Protect the planet.
Explain but not lecture
To achieve a change in driver attitude and behavior …
You must reduce speed to …
Reveal but not just describe
You gain power by …
Engine acceleration is xx.
Prove but never just claim
The fuel efficiency has been reduced by x (provide reference).
Unbeatable fuel efficiency.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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UX PRINCIPLES
User Experience (UX) principles User experience (UX) is simply how people feel when they use a product or service. In a digitalized world, It is a key factor to consider to convey a distinct and consistent Volvo brand experience as aspired. To build relations, enable loyalty and grow business. For a digital Volvo experience that is innovative, human centric and premium as well as functionality oriented and easy-to-use, these main UX principles are the foundation for all Volvo interfaces. Apply them always when you specify, design, develop and update Volvo
Volvo main UX principles
1
2
3
Design for your users, not for yourself Always start with the user needs. Make sure you fully understand them. Verify that the needs are met throughout the design process by creating low fidelity prototypes. Let potential users, colleagues and others test them. Again and again.
Business needs and value All UX design solutions for Volvo Group needs to consider return of investment. When designing digital services take into consideration both satisfied and happy end-users, and defined business goals.
Design consistency Consistency is the key principle of UX design. A consistent user experience – throughout the entire user journey – is the signum of a premium brand. It helps build value, credibility and trust.
Examples: • Do not spend time on fancy details if they do not add value.
Examples of what needs to provide a consistent experience: • Sounds • Icons • Fonts • Colors • User interaction patterns
Different types of projects: • Design of new services. • Improvement of existing services. • Addition of new features to existing services.
interfaces. And - naturally, rules and guidance related
• Focus on the essence and simplicity of the solution. • Ease of use gives the brand increased market value.
to other identity elements e.g., logotypes, layout principles, colors and typefaces, apply also to digital interfaces. Note that specific guidance is available regarding logotype artworks for social media and mobile app launch icon design.
4
5
6
Technology handshake Technology keeps changing and so does business. Always verify, as early as possible, that the technology you want to use supports the design goals, user journey and visions of Volvo. This will save time and money and speed up time to market.
Validate and anchor To maintain consistency and validate that the right design decisions are made, evaluate and analyze in detail every decision first. In the beginning, throughout, and at the end of every development process. Make sure to anchor the decisions continuously with key stakeholders.
Context and dependencies In every UX project, map the context and dependencies. That means, for example, how services will be carried out and how changes ripples through into other departments.
Examples: • Define possibilities and limitations of the technology before getting started. • Check continuously with developers to make sure your design decisions are supported by the technology and possible to build.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Key stakeholders include: • Brand departments • Technology and product owners • Business
Examples: • Ensure when, where and how the service, application or solution will be used. • If there are dependencies with other solutions, align decisions with people in charge of those solutions.
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3. Marketing material
Clear message. Visually compelling Inserting dealer contact details
44
No matter which format and size the Volvo marketing material comes in,
Inspirational examples
45
Do not
49
it should deliver a clear and focused message in a visually compelling way – building the Volvo brand. On most marketing pieces, you can add your company logotype, dealership name and contact details. This chapter describes where to insert your dealer contact information and provides inspirational examples for a variety of Volvo-branded marketing material.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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MARKETING MATERIAL
Inserting dealer contact details
Primary placement of the Volvo Spread Word Mark and the Volvo Penta Spread Word Mark
Secondary placement of the Volvo Spread Word Mark and the Volvo Penta Spread Word Mark
Volvo dealers may add contact information and/or logotype on all marketing material. The basic principle is to insert the information on the opposite side or, in the opposite corner, from the Volvo Spread Word Mark or Volvo Penta logotype. An independent dealer must include “Authorized dealer for Volvo ...”. Also, always use Volvo-branded marketing material to promote Volvo products and services.
Dedicated area for dealer information. Dealer logotype optional
Dedicated area for dealer information. Dealer logotype optional
Dedicated area for dealer information. Dealer logotype optional
Dedicated area for dealer information. Dealer logotype optional
Dedicated area for dealer information. Dealer logotype optional
Dedicated area for dealer information. Dealer logotype optional
NOTE: An independent dealer that represents only the Volvo brand may choose to forgo its own visual identity and instead use the Volvo identity. Permission to use the Volvo identity must be granted by Volvo. NOTE: All product information and fact sheets are produced centrally by Volvo.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 20221 46
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MARKETING MATERIAL
Web banners
Short headline Short headline web banner
Short headline web banner
Lorem ipsum dolor amet consectetur adipis
Volvo Construction Equipment. Building Tomorrow
CALL TO ACTION
Sub-heading below the headline
Lorem ipsum dolor consetetur expedio nsendust amet sum a volupta.
Lorem ipsum dolor amet conse tetur edicarum forarer.
CALL TO ACTION
CALL TO ACTION
Sub-heading above the headline
Short headline
Lorem ipsum dolor edicarum consectetur adipis. CALL TO ACTION
Made to move you
Wide skyscraper 160x600
Short headline web banner
Short statement
CALL TO ACTION
Short headline
Lorem ipsum dolor amet consectetur. CALL TO ACTION Volvo Buses. Driving quality of life
Volvo Trucks. Driving progress
Made to move you
CALL TO ACTION Volvo Trucks. Driving progress
Volvo Construction Equipment. Building Tomorrow
Longer headline web banner on three lines CALL TO ACTION
Volvo Trucks. Driving progress
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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MARKETING MATERIAL
Apps and social media posts
Short headline social media Sub-heading below the headline
Short headline social media Sub-heading below the headline
Short Statement
Short headline social media
Lorem ipsum dolor amet consectetur adipiscing elit ut ed doe officim porerum et inctur rero mod quidi nosam, nobis dis eveles voluptium assimpo rporporeptas sit.
Sub-heading below the headline
09:20
Sub-heading above the headline
Short headline social media Short headline social media Made to move you
Log in
Volvo Buses. Driving quality of life
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
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MARKETING MATERIAL
Brochures
Direct marketing pieces
Short headline direct marketing
Sub-heading above the headline
Longer headline brochure set on three lines
Sub-heading above the headline
Short headline brochure
Ro eium que nesci velignat que arupid quibus adis nu sandis quit maion consed maiore volum verspel lanturios ea quatiur am volute vellaut apition sedist doluptatem faces abor mosa.
statement on two lines Sub-heading below the headline
Sub-heading below the headline
Volvo Buses. Driving quality of life Les asimus, cumqui nos ipiciae quam audam rerum vol
erumquiant, consernation remodit hitat od es ad quiam
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qui dit unt, se que officab ius aut ut lit quoditas eritat
si rat ameture provite cessedita volupta nem ullaciumquia
omnimag natur.
que laccus exerum et rem aut occus ducienis eum simod quia cum, undam nem qui nullupta quosa quatemo luptati oreius dem que officabo. Ihillat.
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Local dealer Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx
Made to move you
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Ex et volorio nsenis voluptaqui ut ere plaborum et liquia
molorum iur magnat laccatur atur aut facea dipis reius
culpa di odipidel ma dit, que niaturion pedici ad quis maxi
est doleste re, voluptatur, seque dolorum utem doloremo
mpost, ut volende ndamus doluptatibus re ent landeli tem
tem faceaquae eiur sitem ex eumet quo explit laborrorem
porum re in nonecab ide sint. Ro eium que nesci velignat
commodi dolor sum faces ad eos ut facesti conseni atio
que arupid quibus adis nu sandis qui ut maion consed
rep eliquosa is endiore essit, consedi nat.
maiore volum verspel lanturios ea quatiur am volute
Brochure, independent dealer
vellaut apition sedist doluptatem sit faces abor mosa do
Vollora ab ium exernam venti
esserit ulpa aut idunt idunt qui aut fuga. Et quuntecepe
Acepuda veratem voluptas acianimolore dellandae dol
consectem si antum autatur.
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voluptur. Omnis ut quam, et pa conet odi sit que coratib
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ustium erorerrum nobis am doluptamus assitate sinus
nonse dionet quam iste coriassum que eribus, ipis et
nonserna mus eum faccum ius, quam auter.
optates tibeaquam volorite pro qui volectur a pa samet
Local dealer Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx
Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for business entity name
Brochure portrait, independent dealer
Volvo Construction Equipment. Building Tomorrow
DM flyer, Volvo-owned dealer
Local dealer Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx
Short headline direct marketing Sub-heading below the headline
Sub-heading above the headline
Short headline brochure
Short headline direct marketing
Volvo Construction Equipment. Building Tomorrow Made to move you
DM landscape, independent dealer
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for business entity name
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo business entity
Brochure landscape, Volvo-owned dealer
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
DM envelope, independent dealer
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MARKETING MATERIAL
Rollups
Large printed banner
Posters
Ads
Short headline small ad
Sub-heading above the headline
Short statement Sub-heading below the headline
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Volvo Construction Equipment. Building Tomorrow
Short headline rollup
Volvo Trucks. Driving Progress
Made to move you Local dealer Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx
Sub-heading above the headline
Short headline poster
Fugiapa et sum ui aeceatur om luptamius doluptat ali quiae latet as molori tas doloria. Ituo ex lande eta ui illes dolu tium velit pa etum sum aeceatur om nis soludamiuar. autet et fugit odis si as as eume nulla ipis aut mo molorum iur magnat laccatur atur aut facea dipis.
Small ad, Volvo-owned dealer
Volvo Trucks. Driving Progress Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for business entity name
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx
Sub-heading above the headline
statement on two lines
Ad full page, independent dealer
Authorized dealer for Volvo business entity name
Poster, independent dealer
Fugiapa etum sum ui aeceatur om nis voluptamius doluptat aluiae latetas moloritas doloria. Etuo ex lande etilles acimendit la sum quatis eost quati etum sum ui latet aeceatur. Volvo Construction Equipment. Building Tomorrow
Sub-heading above the headline
Longer headline poster set on two lines
Local dealer Local dealer address. Tel. +00 0 0000 0000. www.localdealerweb.xx
Longer headline ad set on two lines Fugiapa et sum ui aeceatur om nis voluptamius doluptat ali quiae latet as molori tas doloria.
Sub-heading above the headline
Short headline ad
Ituo ex lande eta ui illes dolu tium velit pa etum sum aeceatur om nis volu. Made to move you
Volvo Buses. Driving quality of life.
Sub-heading below the headline Local dealer address. Tel. +00 0 0000 0000. www.localdealerweb.xx Authorized dealer for Volvo Penta
Large printed banner, Volvo-owned dealer Ad half page, independent dealer
Equi invendit ut que off quis aut unt fugia pa etum sum uiaeceatur voler tamiusa aliquiae latet as moloritas doloria. Ituo exlande illes dolup tium velit etum sum dignis maionse nosan dantar picim aut eta moloferum es qui repudignis maionse. Om voler tamiusa doluptat aliquiae uiaeceatur voler latet velit moloritas.
Local dealer Local dealer addressTel. +00 0 0000 0000www.localdealerweb.xx
Ad full page, Volvo-owned dealer Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo Penta
Volvo Buses. Driving quality of life
Local dealer Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx
Rollup, independent dealer
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Poster, Volvo-owned dealer
JANUARY 2022 50
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MARKETING MATERIAL
Examples of dealer marketing material to show how to present the Volvo Spread Word Mark next to other brands.
Headline dealer rollup Headline dealer full page ad
Headline dealer brochure
Equi invendit ut que off quis aut unt fugia pa etum sum uiaeceatur as voler tamiusa doluptat aliquiae latet as moloritas doloria. Ituo exlande illes dolup tium velit etum sum. Doluptatiis dignis maionse nosan dantar picim aut eta moloferum es qui repudignis maionse. uiaeceatur as om voler tamiusa doluptat aliquiae latet velit etum sum. Volvo Buses. Driving quality of life.
OTHER BRAND
A
Brochure, front cover
OTHER BRAND
B
OTHER BRAND
A
OTHER BRAND
B
OTHER BRAND
Ad, full page
A
OTHER BRAND
B
Rollup
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 2022 51
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MARKETING MATERIAL
Do not
Sometimes to explain what we mean, it’s easier to show what not to do. Here are some examples.
Sub-heading Sub-heading above above the the headline headline
Longer headline brochure set on three lines
Sub-heading above the headline
Short headline brochure
Sub-heading above the headline
Short headline brochure
Sub-heading above the headline
Sub-heading below the headline
Short headline rollup
Volvo Buses. Driving quality of life
Made to move you
Volvo Construction Equipment. Building Tomorrow
Local dealer address. Tel. +00 0 0000 0000. www.localdealerweb.xx Authorized dealer for Volvo Penta
Local dealer Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx
Made Made to to move move you you
Make sure to respect the Volvo Spread Word Mark or the Volvo Penta Spread Word Mark clear zone.
Text on images should only be set in white or black.
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for business entity name
HEADLINE SET IN DEALER TYPEFACE
Do not combine and use Volvo accent colors in large colored backgrounds.
Sub-heading set in dealer typeface
Local dealer address. Tel. +00 0 0000 0000 www.localdealerweb.xx
Too much information set in Volvo Broad as a headline on two lines
Authorized dealer for Volvo Penta
Volvo Trucks. Driving Progress Sub-heading above the headline Business entity set in dealer typeface
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo business entity name
Volvo Broad should only be used for short headlines or statements.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Local dealer address Tel. +00 0 0000 0000 www.localdealerweb.xx Authorized dealer for Volvo business entity name
Do not use dealer typefaces in Volvo material.
Local dealer address. Tel. +00 0 0000 0000. www.localdealerweb.xx Authorized dealer for business entity name
Short headline brochure Volvo Trucks. Driving Progress
Do not use the Volvo Spread Word Mark or the Volvo Penta Spread Word Mark in Volvo Blue. The Volvo Spread Word Mark or the Volvo Penta Spread Word Mark can only be used in black or white.
Do not use the white frame when creating new material.
JANUARY 2022 52
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4. Stationery
Strengthen the Volvo brand – and your dealership Business cards, letters and other articles used by you as a Volvo
Business cards Volvo Spread Word Mark
51
Volvo Penta Spread Word Mark
52
Letterheads
representative in daily correspondence are all important carriers of your contact information and of the Volvo visual identity. These guidelines
Volvo Spread Word Mark
53
show you where to place your logotype, name, address and other details
Volvo Penta Spread Word Mark
54
to create professional looking stationery that strengthens the Volvo
Envelopes Volvo Spread Word Mark
55
Volvo Penta Spread Word Mark
56
Invoices
57
Fax sheets
58
brand as well as your dealership.
Compliments slips Volvo Spread Word Mark
59
Volvo Penta Spread Word Mark
60
E-mail signatures
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
61
JANUARY 20221 53
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STATIONERY
Business cards with the Volvo Spread Word Mark
Which business card should I use?
Use Volvo-branded business cards when
A Volvo-owned dealer
representing Volvo. Dealer-branded business
I am.../ I sell and service...
Volvo only
1 Volvo business card.
1
1 Volvo business card,
Very Long Name Very Long Surname Academic Title
when representing Volvo (mandatory).
cards are allowed, but not preferred. An independent dealer
Volvo and other brands
2 Volvo business card
(preferred). “Authorized dealer for...” should be included above the dealer company name. 3 Dealer-branded business
card with Volvo Spread Word Mark.
Very long job title – covering very many areas Department name | Main department Volvo business entity name Dealer Company name T. +46 00000000 | SMS +46 00 00 00 00 very.long.name.very.long.surname@volvo.com Street address | Building | Area City, State, Zip code | Country
2 Volvo business card
(preferred) when representing Volvo. “Authorized dealer for...” should be included above the dealer company name. 3 Dealer-branded business
Name Surname Job title
2
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Present official web addresses (optional), e.g. to corporate, market or dealer websites. Do not present social media or campaign website addresses. • Safeguard that the business cards produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
website.com
3
4 Additional brands. Always ensure a clear zone of at least 3X the height of the Volvo Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Spread Word Mark must never be smaller than 20 mm in width.
Authorized dealer for Volvo business entity name
Dealer Company name T. +00 00 00 00 00 name.surname@volvo.com Street address City, State, Zip code | Country
card with Volvo Spread Word Mark. Independent dealers may include the Volvo Spread Word Mark on their business card. Place the Volvo Spread Word Mark in the opposite corner from the dealer logotype.
website.com
Name Surname
Academic title/Job title Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
3 4
Name Surname
Academic title/Job title Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
OTHER BRAND OTHER BRAND
JANUARY 20221 54
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STATIONERY
Business cards with the Volvo Penta Spread Word Mark
Which business card should I use?
Use Volvo-branded business cards when
A Volvo-owned dealer
representing Volvo Penta. Dealer-branded
I am.../ I sell and service...
Volvo Penta only
1 Volvo Penta
business card.
business cards are allowed, but not preferred. An independent dealer
2 Volvo Penta business
card (preferred). “Authorized dealer for Volvo Penta” should be included above the dealer company name. 3 Dealer-branded business
card with Volvo Penta Spread Word Mark.
Volvo Penta and other brands
1
1 Volvo Penta business
Very Long Name Very Long Surname Academic Title
card, when representing Volvo Penta (mandatory).
Very long job title - covering very many areas Department name | Main department Volvo Penta Dealer Company name T. +46 00000000 | SMS +46 00 00 00 00 very.long.name.very.long.surname@volvopenta.com Street address | Building | Area City, State, Zip code | Country
2 Volvo Penta business
card (preferred) when representing Volvo Penta. “Authorized dealer for Volvo Penta” should be included above the dealer company name.
2
Name Surname Job title
Authorized dealer for Volvo Penta
Dealer Company name T. +00 00 00 00 00 name.surname@volvopenta.com Street address City, State, Zip code | Country
3 Dealer-branded business
card with Volvo Penta Spread Word Mark. Independent dealers may include the Volvo Penta Spread Word Mark on their business card. Place the Volvo Penta Spread Word Mark in the opposite corner from the dealer logotype.
• Only use bright white, high quality stationery paper with the best environmental credentials. • Present official web addresses (optional), e.g. to corporate, market or dealer websites. Do not present social media or campaign website addresses. • Safeguard that the business cards produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Always ensure a clear zone of at least 4X the height of the Volvo Penta Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Penta Spread Word Mark must never be smaller than 45 mm in width.
website.com
3
Name Surname
Academic title/Job title Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
4 Additional brands.
Checklist
website.com
3 4
Name Surname
Academic title/Job title Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
OTHER BRAND OTHER BRAND
JANUARY 2022 55
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STATIONERY
Letterhead with the Volvo Spread Word Mark Letters sent to Volvo customers should be Volvo-branded. Dealer-branded letterheads are allowed, but not preferred.
1 Volvo letterhead.
1
2 Independent dealers using
Volvo-branded letterheads should include “Authorized dealer for...” above the line.
Insert full name. Insert address. Insert zipcode and city. Insert country.
3 Dedicated area for multiple dealer
addresses, optional. 4 Dealer-branded letterhead with
Volvo Spread Word Mark. Independent dealers may include the Volvo Spread Word Mark on their letterheads. Place the Volvo Spread Word Mark in the opposite corner from the dealer logotype.
Insert full name. Insert address. Insert zipcode and city. Insert country.
Date: Select date.
Greeting text
Greeting text
Text example.
Text example.
Kind regards,
Kind regards,
Your signature
Your signature
XX YY
XX YY
Job title Main department name (optional)
Job title Main department name (optional)
3
5 Additional brands. Always ensure a clear zone of at least 3X the height of the Volvo Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Spread Word Mark must never be smaller than 20 mm in width.
Date: Select date.
Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com
2
Authorized dealer for Volvo business entity name
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvo.com
Registered City, State, Country Registration No. 000000-0000 volvo.com
1 (1)
4
2
Authorized dealer for Volvo business entity name
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvo.com
Registered City, State, Country Registration No. 000000-0000 volvo.com
1 (1)
4
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Present official web addresses (optional), e.g. to corporate, market or dealer websites. Do not present social media or campaign website addresses. • Safeguard that the letterheads produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
OTHER BRAND
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
OTHER BRAND
5
JANUARY 20221 56
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STATIONERY
Letterhead with the Volvo Penta Spread Word Mark Letters sent to Volvo Penta customers should be Volvo-branded. Dealer-branded letterheads are allowed, but not preferred.
1 Volvo Penta letterhead.
1
2 Independent dealers using
Volvo-branded letterheads should include “Authorized dealer for Volvo Penta” above the line.
Insert full name. Insert address. Insert zipcode and city. Insert country.
3 Dedicated area for multiple dealer
addresses, optional. 4 Dealer-branded letterhead with
Volvo Penta Spread Word Mark. Independent dealers may include the Volvo Penta Spread Word Mark on their letterheads. Place the Volvo Penta Spread Word Mark in the opposite corner from the dealer logotype.
Insert full name. Insert address. Insert zipcode and city. Insert country.
Date: Select date.
Greeting text
Greeting text
Text example.
Text example.
Kind regards,
Kind regards,
Your signature
Your signature
XX YY
XX YY
Job title Main department name (optional)
Job title Main department name (optional)
3 Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com
5 Additional brands. Always ensure a clear zone of at least 4X the height of the Volvo Penta Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Penta Spread Word Mark must never be smaller than 45 mm in width.
Date: Select date.
Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com Local Dealer/Market Business entity, Local Market T. +00 00 00 00 00 www.localmarket.com
2
Authorized dealer for Volvo Penta
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvopenta.com
Registered City, State, Country Registration No. 000000-0000 volvopenta.com
1 (1)
4
2
Authorized dealer for Volvo Penta
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvopenta.com
Registered City, State, Country Registration No. 000000-0000 volvopenta.com
1 (1)
4
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Present official web addresses (optional), e.g. to corporate, market or dealer websites. Do not present social media or campaign website addresses. • Safeguard that the letterheads produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
OTHER BRAND
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
OTHER BRAND
5
JANUARY 2022 57
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STATIONERY
Envelopes with the Volvo Spread Word Mark Use Volvo-branded envelopes when corresponding with Volvo customers and prospects. Dealer-branded envelopes are allowed, but not preferred.
1
1 Volvo envelope. 2 Independent dealers using Volvo-branded
envelopes should include “Authorized dealer for...” above the dealer company name. 3 Dealer-branded envelope with
Volvo Spread Word Mark. Independent dealers may include the Volvo Spread Word Mark on their dealer-branded envelopes. Preferably place the Volvo Spread Word Mark in the bottom left corner. Placement of the logotypes is dependent on local postal rules.
2 Authorized dealer for Volvo business entity name
4 Additional brands.
Dealer company name Street address | Building | Area City, State, Zip code | Country
Always ensure a clear zone of at least 3X the height of the Volvo Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Spread Word Mark must never be smaller than 20 mm in width.
3
3
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Safeguard that the envelopes produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
4
OTHER BRAND
OTHER BRAND
JANUARY 20221 58
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STATIONERY
Envelopes with the Volvo Penta Spread Word Mark Use Volvo-branded envelopes when corresponding with Volvo Penta customers and prospects. Dealer-branded envelopes are allowed, but not preferred.
1 Volvo Penta envelope.
1
2 Independent dealers using Volvo-branded
envelopes should include “Authorized dealer for Volvo Penta" above the dealer company name. 3 Dealer-branded envelope with
Volvo Penta Spread Word Mark. Independent dealers may include the Volvo Penta Spread Word Mark on their dealer-branded envelopes. Preferably place the Volvo Penta Spread Word Mark in the bottom left corner. Placement of the logotypes is dependent on local postal rules.
2 Authorized dealer for Volvo Penta
4 Additional brands.
Dealer company name Street address | Building | Area City, State, Zip code | Country
Always ensure a clear zone of at least 3X the height of the Volvo Penta Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Penta Spread Word Mark must never be smaller than 45 mm in width.
3
3
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Safeguard that the envelopes produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
4
OTHER BRAND
OTHER BRAND
JANUARY 20221 59
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STATIONERY
Invoices with the Volvo Spread Word Mark Invoices sent to Volvo customers should be Volvo-branded. Dealer-branded invoices are allowed, but not preferred.
1 Independent dealers using
2
Volvo-branded invoices should include “Authorized dealer for...” above the dealer company name.
Invoice
2 Volvo invoice. 3 Dealer-branded invoice with
Volvo Spread Word Mark. Independent dealers may include the Volvo Spread Word Mark on their invoices. Place the Volvo Spread Word Mark in the opposite corner from the dealer logotype.
4 Additional brands. Always ensure a clear zone of at least 3X the height of the Volvo Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Spread Word Mark must never be smaller than 20 mm in width.
1
Authorized dealer for Volvo business entity name
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvo.com
3
Registered City, State, Country Registration No. 000000-0000 volvo.com
1 (1)
3 Invoice
Invoice
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Safeguard that the invoices produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
OTHER BRAND
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
4
OTHER BRAND
JANUARY 2022 60
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STATIONERY
Fax sheets with the Volvo Spread Word Mark or Volvo Penta Spread Word Mark Fax messages sent to Volvo or Volvo Penta customers should be Volvo-branded. Dealer-branded fax sheets are allowed, but not preferred.
1 Volvo or Volvo Penta fax sheet.
1
1
2 Independent dealers using
Volvo-branded fax sheets should include “authorized dealer for Volvo business entity name or Volvo Penta” above the line. 3 Dealer-branded fax sheets, Volvo. Independent dealers may include the Volvo Spread Word Mark on their dealer-branded fax sheets. Place the Volvo Spread Word Mark in the opposite corner from the dealer logotype. Always ensure a clear zone of at least 3X the height of the Volvo Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Spread Word Mark must never be smaller than 20 mm in width.
4 Dealer-branded fax sheets,
2
Volvo Penta. Independent dealers may include the Volvo Penta Spread Word Mark on their dealer-branded fax sheets. Place the Volvo Penta Spread Word Mark in the opposite corner from the dealer logotype. Always ensure a clear zone of at least 4X the height of the Volvo Penta Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Penta Spread Word Mark must never be smaller than 45 mm in width.
TELEFAX
TELEFAX
Number of pages (incl. this page):
Number of pages (incl. this page):
Date:
Date:
To:
From:
To:
From:
Company
Company
Company
Company
Name
Name
Name
Name
Department
Department
Department
Department
Telephone
Telephone
Telephone
Telephone
Telefax
Telefax
Telefax
Telefax
In case of illegible or missing pages, please notify sender immediately. Thank you!
In case of illegible or missing pages, please notify sender immediately. Thank you!
Please note: The information contained in this facsimile message is privileged and confidential and is intended only for the use of the individual named above. If the recipient is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and return the original message to us via the postal service.
Please note: The information contained in this facsimile message is privileged and confidential and is intended only for the use of the individual named above. If the recipient is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and return the original message to us via the postal service.
2
Authorized dealer for Volvo business entity name
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvo.com
3
Registered City, State, Country Registration No. 000000-0000 volvo.com
Authorized dealer for Volvo Penta
Dealer Company name City, State, Zip code Country
Telephone +00 00 00 00 00 Mobile +00 00 00 00 00 firstname.lastname@volvopenta.com
Registered City, State, Country Registration No. 000000-0000 volvopenta.com
4
TELEFAX
TELEFAX
Number of pages (incl. this page):
Number of pages (incl. this page):
Date:
Date:
To:
From:
To:
From:
Company
Company
Company
Company
Name
Name
Name
Name
Department
Department
Department
Department
Telephone
Telephone
Telephone
Telephone
Telefax
Telefax
Telefax
Telefax
In case of illegible or missing pages, please notify sender immediately. Thank you!
In case of illegible or missing pages, please notify sender immediately. Thank you!
Please note: The information contained in this facsimile message is privileged and confidential and is intended only for the use of the individual named above. If the recipient is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and return the original message to us via the postal service.
Please note: The information contained in this facsimile message is privileged and confidential and is intended only for the use of the individual named above. If the recipient is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and return the original message to us via the postal service.
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Safeguard that the invoices produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
Postal Adress 123 Any Street Anytown, Postcode Country. Tel: 000 0000 000. www.webaddress.com
JANUARY 2022 61
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STATIONERY
Compliment slips with the Volvo Spread Word Mark Compliment slips used in correspondence with Volvo customers should be Volvo-branded. Compliment slips may be personalized. Dealer-branded compliment slips are allowed, but not preferred.
1 Volvo compliment slips.
1
3
3
2 Independent dealers using Volvo-
branded compliment slips should include “Authorized dealer for...” above the dealer company name. 3 Dealer-branded compliment
slips with Volvo Spread Word Mark. Name Surname
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Academic title/Job title
OTHER BRAND OTHER BRAND
4
Name Surname Job title Department name | Main department
2
4 Additional brands. Always ensure a clear zone of at least 3X the height of the Volvo Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Spread Word Mark must never be smaller than 20 mm in width.
Name Surname
Academic title/Job title
Independent dealers may include the Volvo Spread Word Mark on their dealer-branded compliments slips. Place the Volvo Spread Word Mark in the opposite corner from the dealer logotype.
Authorized dealer for Volvo business entity name
Dealer Company name T. +46 00000000 | SMS +46 00 00 00 00 name.surname@volvo.com Street address | Building | Area City, State, Zip code | Country
website.com
1
Name Surname Job title Department name | Main department
2
Authorized dealer for Volvo business entity name
Dealer Company name T. +46 00000000 | SMS +46 00 00 00 00 very.long.name.very.long.surname@volvo.com Street address | Building | Area City, State, Zip code | Country
3
website.com
3
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Safeguard that the compliment slips produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Name Surname
Name Surname
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Academic title/Job title
Academic title/Job title
OTHER BRAND OTHER BRAND
4
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STATIONERY
Compliment slips with the Volvo Penta Spread Word Mark Compliment slips used in correspondence with Volvo Penta customers should be Volvo-branded. Compliment slips may be personalized. Dealer-branded compliment slips are allowed, but not preferred.
1 Volvo Penta compliment slips.
1
3
3
2 Independent dealers using Volvo-
branded compliment slips should include “authorized dealer for Volvo Penta” above dealer company name. 3 Dealer-branded compliment
slips with Volvo Penta Spread Word Mark.
Name Surname
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Academic title/Job title
Independent dealers may include the Volvo Penta Spread Word Mark on their dealer-branded compliments slips. Place the Volvo Penta Spread Word Mark in the opposite corner from the dealer logotype.
Academic title/Job title
OTHER BRAND OTHER BRAND
4
Name Surname Job title Department name | Main department
2
Authorized dealer for Volvo Penta
Dealer Company name T. +46 00000000 | SMS +46 00 00 00 00 name.surname@volvopenta.com Street address | Building | Area City, State, Zip code | Country
4 Additional brands. Always ensure a clear zone of at least 4X the height of the Volvo Penta Spread Word Mark to any other logotypes. All brands must be given equal visual status (excluding the dealer logotype, which can be more prominent). The Volvo Penta Spread Word Mark must never be smaller than 45 mm in width.
Name Surname
website.com
1
Name Surname Job title Department name | Main department
2
Authorized dealer for Volvo Penta
Dealer Company name T. +46 00000000 | SMS +46 00 00 00 00 name.surname@volvopenta.com Street address | Building | Area City, State, Zip code | Country
3
website.com
3
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Safeguard that the compliment slips produced are properly approved prior to final production and distribution.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Name Surname
Name Surname
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Dealer company name 123 Any Street, Anytown, Postcode Country Telephone: 000 0000 000, Fax: 000 0000 000 firstname.lastname@dealercompany.com www.dealercompany.com
Academic title/Job title
Academic title/Job title
OTHER BRAND OTHER BRAND
4
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STATIONERY
E-mail signatures Volvo-owned dealers E-mails sent to Volvo customers should contain a Volvo e-mail signature. Independent dealers Independent dealers must use their own e-mail signatures. They should not use the Volvo Spread Word Mark or the Volvo Penta
Name Surname
Name Surname
Job title
Job title
Volvo business entity name Department | Main deartment T. +46 123 45 67 | Additional number Street address | City, State, Zip | Country name.surname@volvo.com volvo.com
Volvo Penta Department | Main deartment T. +46 123 45 67 | Additional number Street address | City, State, Zip | Country name.surname@volvopenta.com volvopenta.com
Spread Word Mark or write “authorized dealer for...” in their signatures.
Optional online point of interaction, such as official media accounts, can be added below the logotype (respecting the clear zone), either as icons like in the illustrations or url links. It is allowed to add up to four business driven and brand compliant e.g, SoMe links, badges etc. with icons. Maximum size of each icon is 24 pt. NOTE: Nothing else may be added (no icons, logos, banners, images etc., neither external, personal nor internal material).
Checklist • Do not include taglines, marketing messages or quotes. • Do not include images, graphic elements or animations. Such elements will increase e-mail size. Images may also be blocked by anti-virus software, rendering an empty box with a red X in the e-mail message. • If including social media icons, only use official logotypes for respective media to respect the individual brands.
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5. Name tags and badges
Name tags and badges Name tags
63
A consistent look and feel of name tags and badges makes
Badges
64
it easy to identify Volvo representatives and contributes to a trustworthy and professional impression.
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NAME TAGS AND BADGES
Name tags in paper or metal Always make sure that all details presented
Volvo-branded name tag
are current and correct, and that the material, printing, and finish are of the highest quality. Dealerships with no visual identity of their
Volvo-branded name tag with dealership logotype
Dealer-branded name tag dealer-specific typefaces and identity
Name tags in paper
Longer Name Longer Surname
own can use Volvo-branded name tags. It is also possible to add the Volvo Spread
Job title/Qualifications Volvo BA/GF/TD
Word Mark or Volvo Penta Spread Word Mark to dealer-branded name tags. Insure proper
Name Surname Job title/Qualifications Dealer company name
Longer Name Longer Surname Title
clear zones. Longer Name Longer Surname Job title/Qualifications Volvo BA/GF/TD
Name Surname Job title/Qualifications Dealer company name
Longer Name Longer Surname Title
Name tags in metal Longer Name Longer Surname Job title/Qualifications Volvo BA/GF/TD
Name Surname Job title/Qualifications Dealer company name
Longer Name Longer Surname Title
Checklist • Only use bright white, high quality stationery paper with the best environmental credentials. • Present official web addresses (optional), e.g. to corporate, market or dealer websites. Do not present social media or campaign website addresses.
Longer Name Longer Surname Job title/Qualifications Volvo BA/GF/TD
Name Surname Job title/Qualifications Dealer company name
Longer Name Longer Surname Title
• Safeguard that the business cards produced are properly approved prior to final production and distribution.
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NAME TAGS AND BADGES
Badges Use Volvo-branded badges when representing
Volvo-branded badges
Volvo. Always make sure that all details
Volvo-branded badges with dealership logotype
Dealer-branded badges dealer-specific typefaces and identity
presented are current and correct, and the material, printing and finish are of the highest quality. Independent dealers may use their own visual identity or Volvo-branded badges. It is also possible to add the Volvo Spread Word Mark or Volvo Penta Spread Word Mark
Event name Longer Name Longer Surname
Longer Name Longer Surname Optional title
Name Surname Group 2
to dealer-branded name tags. Ensure proper clear zones.
G2
Longer Name Longer Surname
Event name on two lines
Optional title
Name Surname
Event name Longer Name Longer Surname
Checklist • Size is flexible. Adapt to the amount of information that is needed on the badge. Maintain margins and distances. • Paper badges must be white and are not allowed to contain a background color or image.
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6. Events and sponsorships
Events and sponsorships Events
66
Events are a great opportunity to activate the Volvo brand and brand
Sponsorships
67
collaborations are alliances created in order to establish a higher perceived customer value from a functional, emotional and/or visual perspective.
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EVENTS AND SPONSORSHIPS
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Activate the Volvo brand through events Events are a perfect example of the explore perspective in our brand management approach (see Core and explore). At an event, all core principles and elements must be adhered to. But, how these are activated at a specific event – digital or analogue – is decided by the event responsible, close to customer or stakeholder. That way, we secure that the Volvo brand is distinct through core and attractive/relevant to the event participant in a specific context and culture. Meaning, there are no global, centrally produced guidelines for how to set up a Volvo event. Instead, follow the guidelines for the Volvo core elements as presented in this document and use your expertise about your current and future customers to tailor the event based on their needs and expectations. You are empowered to bring the Volvo brand to market!
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EVENTS AND SPONSORSHIPS
Activate the brand through sponsorships Sponsorships are an integral part of the overall marketing mix and a tool for escalating the Volvo brand by reinforcing the aspired perception and build or deepen relationships with customers and stakeholders. This for both commercial and corporate purposes, e.g.. drive sales, increase employer attraction, showcase commitments. The Volvo Sponsorship Strategy, issued by the Brand Management Department at Volvo Group Headquarters (BEX) provides the overall sponsorship direction while the following principles apply for brand exposure.
Additional guidance When Volvo Group or other Volvo entities is in sponsorship, or in partnership of the same event as Volvo Cars (or another Volvo entity) the Volvo Spread Word Mark is used – one for both parties. Clarification regarding the specific entity involved is kept to the activation of the sponsor-/partnership and/or separate texts elsewhere on a website for example. Exception: if there is no opportunity to communicate besides the logotype on e.g. a website the Volvo Spread Word Mark with a corporate identitfier/business descriptor can be allowed in rare cases. No exceptions are allowed unless approved by the Brand management department at Volvo Group HQ (BEX).
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Principles for Volvo logotypes in sponsorships The minimum clear zone shall be equal to 3X the height of the Volvo Spread Word Mark and 4X the height of the Volvo Penta Spread Word Mark.
3X
3X
X 3X
3X
3X
If possible, a double clear zone is preferred when placing the Volvo logotypes next to other logotypes.
4X
4X
3X
4X
4X OTHER BRAND
3X
4X
3X 4X
OTHER BRAND
The business descriptor and/or tagline for an individual business is not allowed in direct connection to the Volvo logotypes (Spread Word Mark or Iron Mark).
OTHER BRAND
2X
• Clear space 0,5X top and bottom + 4–6X left and right for wide narrow LED animated arena banners. For Volvo Penta 1X +6–8X apply. White logotype on black background is recommended for better visibility.
4X
OTHER BRAND
The Volvo logotypes and other brand logotypes may be separated by a thin, black line centered between the logotypes.
For large and narrow and special applications the following exceptions to the clear zone rules apply for sponsorship and collaborations: • Clear space 2X above and below the logotype + 2–3X to the sides for large advertising boards and special formats, width 5+ meters. Visual balance and other elements to consider determine if 2 or 3X clear zone to the sides work better. For Volvo Penta 3X +3–4X apply. Use white or black background with contrasting logotype.
4X X
X
3X
3X
3-4X
3-4X
X
2X
2–3X
0,5X
X 4–6X
4–6X 1X
X
6–8X
6–8X
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EVENTS AND SPONSORSHIPS
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Approved applications to establish the sponsorship • Use activation, staff or product presence to show presence. • Use the logotype in combination with an image of a product or service. • Use a descriptive text presenting Volvo and the business entity or offering. • Use a speaker. • Use the text “Sponsored by Volvo Business Entity” in Volvo Novum instead of a logotype. • Use the text “Sponsored by Volvo Business Entity” in Volvo Novum clearly separated from the logotype.
Sponsored by Volvo Buses
Mockup Storsklyt Vasaloppet 8,8 x 2 meter
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Fri yta: 3X
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Interior principles Although the shapes and sizes of our facilities vary greatly, as do the nature of our operations, one shall always feel an instant connection to Volvo when visiting us worldwide. The Volvo interior look & feel is more than just a logotype and a poster on wall. Furniture, lighting, efficiency level, scent and sound are all examples of elements that speak to our senses and contributes – consciously or unconsciously – to the Volvo brand impression. May it be a corporate office, a production site, an exhibition area, a recording studio or a dealership, the recognition of the Volvo interior style shall be evident no matter the place or context. We achieve this by leaning on the principles of Scandinavian interior design according to the Volvo Design Philosophy.
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INTERIOR PRINCIPLES
A creative and welcoming feeling We want to host welcoming and creative environments where customers, suppliers, colleagues, and other stakeholders fully can experience the Volvo culture and identity. Our Scandinavian origin combined with our brand history give Volvo its values, culture and uniqueness. Scandinavian design Our interior philosophy stems from our Scandinavian heritage and the very same overarching design principles of credibility, humanism and functionality that guide our product and service designs. By applying the same principles to our indoor spaces, we stay true to our core values and help build a consistent brand experience throughout all touchpoints. The essence of Scandinavian interior design translates into clean and simple lines, minimalism and taking advantage of natural light. The style focuses on light, muted, earthy colors and embraces the use of natural materials. Exposed floors dominate but the space may be softened by neutral rugs and other textiles. Without sacrificing beauty, functionality is key. The fundamentals of Scandinavian interior design: • Functionality • Simplicity • Sustainability • Clean lines • Natural materials, e.g. wood and stone • Natural light • Neutral, muted colors • Greenery • Softening textiles
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
NOTE: This chapter has a look & feel approach and no intention to propose exact colors, shapes, furniture pieces, exhibition artwork or similar.
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INTERIOR PRINCIPLES
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Interior color and material mood board This mood board is for interior design purposes. We focus on neutral, muted colors and natural materials that offer a long life-cycle. Combine material sets from the chart to create an appealing, dynamic vibe. Mix a few. Avoid using all the shades in one single space as it will leave a cluttered, uncalm impression. Please note that the Volvo color palette is developed for digital and print and shall not be applied to interior projects.
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INTERIOR PRINCIPLES
Concept development Let the user profile, space dimensions and functionality lead the way when applying the Scandinavian interior design principles to your project. Who will use the space and what sort of activities should be accommodated? Are collaborative seating arrangements and proper workstations required, or will a lounge sofa do? Will users generally wear workwear, leisurewear, or business attire? What color and type of fabric from the mood board will be optimal? Time well spent The time customers and visitors spend with us is precious. Continuously look for ways to facilitate efficiency and make the overall interior experience comfortable as well as interesting. The progressive technological advancements we bring to the transport industry should also be reflected in how we manage our facilities. Based on space and user profile, consider for example providing: • WiFi access • Coffee and tea • Waste recycling opportunities • Digital check-in systems • Air quality monitoring • Digital wayfinding solutions • Work stations with charging facilities • Silent areas/booths • Engaging information/content via digital interfaces rather than printed material, e.g. Digital Information Boards (DIBs). Always try to go beyond expectations when improving the visitor experience.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
NOTE: Contact your local BIM (Business infrastructure manager) to install and connect to the Digital Information Boards software used by Volvo.
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INTERIOR PRINCIPLES
Layout and design considerations • The interior layout shall be based on based on function, needs and aspired output. • The interior layout shall reflect openness and inclusiveness. • Our interior design shall be modern, inspiring and with a clear influence of Volvo’s foundation and inspiration. • Our interior design shall encourage dialogue and collaboration. • Our interior environments shall be designed to achieve healthy work conditions. • Our interior design shall leverage the benefits of diversity. • Our interior spaces shall strive for digitalization and reduction of paper consumption. • Green plants uphold a connection to nature as well as giving a welcoming vibe. • Evaluate options of how to maximize the use of space by including flexible furniture that serves multiple functionality requirements. • Consider using height dimensions of the space to add interesting proportions, e.g. raised seating platforms. • Avoid over-decorating – Keep it simple. • Avoid placing all elements lined up against a wall. • Never incorporate Volvo blue in interior elements. • Always keep your areas clean and tidy.
Back-office spaces The Volvo Group Real Estate – Future Workplace team offers extensive additional material on the Activity Based Working methodology (ABW).
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Dealer specifics More specific information regarding dealer interiors and front office profiling is under development. However, please note that: • Current Interior signage program and wooden backdrop is still valid. New Volvo signage program to be launched in 2023. • Previous look & feel guidance concerning shop and display furnishing as well as reception desk for dealers is still valid. • Updated examples of furniture look & feel is under development. Previous furniture guidance documents are obsolete and not valid anymore. Please contact brand@volvo.com for further support.
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7. Exteriors at dealerships
Exteriors at dealerships Before getting started
70
The welcoming impression starts once customers have turned off the main
Planning and installing exterior signage
71
Promote main Volvo business or several Volvo business entities on the facade
road and onto the dealership premises. Signs and lanes show them where to
72
park and, once out of their vehicles, they easily find the way to the reception.
Representing several Volvo business entities
73
The entrance itself is open and inviting. And all around, the buildings and
Representing several brands
74
Facade clear zones
75
grounds look professional and well maintained.
Signage clear zones
76
Facades and lighting
77
Flags and additional signs
78
Basic principles
79
Small dealership
80
Medium/Large dealership
81
Things to consider
82
Do not
83
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
A Volvo signage program renewal project is initiated with the ambition for new signs to be available for ordering in 2023. In the intermediate time period leading up to the launch of the new program, a modest signage investment approach is recommended. The recommendation is that only clearly worn-out and faulty signs or signs of potential danger are to be replaced as of now. Functional, well-looking Volvo signs, regardless deviation from current guidelines, may be kept to safeguard business investments. Projects involving new facilities with lack of existing signs may undertake a modest approach when ordering.
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EXTERIORS AT DEALERSHIPS
Before getting started The following checklist is valid for all types of facilities. For more information and available exterior signs, see the Volvo Signage Program. • Only official Volvo signs from approved suppliers are allowed to present the Volvo brand. • Secure correct building permits. • Follow local laws and restrictions. • Always respect the clear zone of each sign.
Principles for large and medium Volvo dealers: • Preferably place a Volvo pylon at the entrance*. • Preferably place Volvo flags at the entrance (in uneven numbers). • Place either the Volvo Iron Mark lettering sign or Volvo wall sign on the facade. If the Volvo wall sign is chosen, a Volvo Iron Mark entrance pylon must be placed at the front door. • At large and medium Volvo dealerships, the Volvo far distance sign is optional.
• Never incorporate Volvo Blue in a dealer’s own logotype (exception Volvo Truck Center). • Never use the Volvo Blue color on buildings, or parts of buildings, in display windows, window frames, entrances or similar. • Make sure that all signs are easy to see and read, and not obscured by trees, other signs or light sources.
Principles for small Volvo dealers: • Where possible, follow the principles for large and medium dealerships. Minimum is Volvo Iron Mark lettering sign or Volvo wall sign and Volvo Iron Mark entrance pylon. • At small dealerships flags are preferred but optional.
• Volvo business entity names shall be in English.* • At all times, make sure the exterior looks clean, tidy and uncluttered.
Principles for Volvo Penta dealers: • The curved Volvo Penta wall sign is mandatory when Volvo Penta is
* For legal reasons there are exceptions from this rule in some markets.
the main or only Volvo business entity on the site. • The Volvo Iron Mark is never allowed on a Volvo Penta site unless Volvo Trucks, Volvo Buses or Volvo Construction Equipment are represented as well. • At small Volvo Penta dealerships flags are preferred but optional.
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EXTERIORS AT DEALERSHIPS
Planning and installing exterior signage With the correct use of signs and flags, visitors immediately know that they have arrived at the right place. Always consider road and traffic flow when
Effective visibility range of signage – sign placement guide Close readability
Mid readability
placing signs. Ensure that the Volvo brand
Far readability
Volvo iron mark lettering signs
Double-sided far distance sign
is effectively showcased. Take into consideration
Volvo V l Trucks T k & Buses B
2400 mm
visibility range and driving speeds. Presenting a Volvo sign on the primary facade is mandatory.
16m 14m 12m
To increase recognition and visibility, a Volvo sign can also be exposed on other facades.
1600 mm
Volvo V l Trucks T k & Buses B
10m
Pylon
8m
Volvo V l Trucks T k & Buses B
1200 mm
6m 4m Entrance pylon
Visible range to sign
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
2m
10m
20m
50m
100m
500-1000m
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EXTERIORS AT DEALERSHIPS
Promote main Volvo business or several Volvo business entities on the facade
Main business on the facade
As a dealer you can choose to present either your main Volvo business or your complete Volvo offer on the facade. You know what suits your business best. If you choose to present only the main Volvo business, all Volvo business entity names must be listed on the blue Volvo Directional sign. Further information can be found here >> When you choose to present only the main Volvo business on the Volvo Iron Mark lettering sign, the other Volvo business entity names shall be listed on the blue directional sign and the entrance pylon, see page X.
Several businesses on the facade
Additional guidance • When you represent more than one Volvo business (e.g. Volvo Trucks and Volvo Construction Equipment), it is your decision which main facade sign to use. • For more information and available sizes for each sign, see the Volvo Signage Program.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Several Volvo business entity names may be presented on the Volvo Iron Mark lettering sign.
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EXTERIORS AT DEALERSHIPS
Representing several Volvo business entities
Volvo pylons Allowed Volvo business entity names on the sub-sign include:
To clarify for visitors that your dealership sells
– Volvo Trucks
and/or services more than one Volvo business,
– Construction Equipment
the Volvo business entity names can be presented on exterior signage as outlined on this page.
– Volvo Buses – Volvo Trucks & Buses When several business entities are represented at the dealership (except for Volvo Trucks & Buses) the sub-sign is omitted.
Volvo Penta entrance pylon Volvo Penta shall have a separate entrance pylon. However, when there is not sufficient space, the Volvo Iron Mark entrance pylon with the Volvo Penta word mark logotype can be used. Opening hours can be added to the blue surface.
Blue directional sign All represented Volvo business entities may be listed on the blue directional sign. Follow the same principles for allowed business entity names as for the Volvo entrance pylon. Maximum ten lines of information text are allowed on the blue directional sign.
Volvo entrance pylon vs. dealer entrance pylon You can decide if you want a Volvo entrance pylon or a dealership-branded. Your dealership logotype is not allowed on the Volvo entrance pylon. The Volvo Iron Mark is not allowed on your dealer entrance pylon. Opening hours can be added to the blue surface.
Volvo entrance pylons Allowed Volvo business entity names below the Volvo Iron Mark include: – Volvo Trucks – Construction Equipment
Additional guidance
– Volvo Buses
• For examples on how to present several brands together, see the multi-brand section on Brand Center, Violin.
– Volvo Trucks & Buses
• For more information and available sizes for each sign, see the Volvo Signage Program.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
– Volvo Trucks & Buses Construction Equipment – Volvo Trucks Construction Equipment – Volvo Buses Construction Equipment
Opening hours can be added to the blue surface.
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EXTERIORS AT DEALERSHIPS
Representing several brands For space reasons or other, there is sometimes a need to showcase several different brands on the same signage unit. The Volvo Signage Program offers generic signs that can be used for this purpose. Those generic multi-brand signs are the only elements in the Volvo Signage Program on which other trademarks are permitted.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Basic principles for multi-brand situations • Each brand uses signage from their respective single-brand signage program, as applicable (facade, poles, pylons, etc.). • Decisions on size combinations and sort ordering are commercial business decisions, taken close to customer.
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EXTERIORS AT DEALERSHIPS
Facade clear zones
Minimum 1/3X
Minimum 1Y
Y
Minimum 1/3X
At all times, the exterior must look clean, tidy
X
and uncluttered. Signs must be easy to see and reed, not obscured by other signs or light
Minimum 1/3X
Volvo Iron Mark lettering sign
sources. Follow local laws and restrictions,
• Clear zone to building corners, the roof, windows etc equals minimum one third of the X height of the Volvo Iron Mark.
secure correct building permits.
• When a dealership sign or other complementary brand signs (non-Volvo Group) is placed on the same facade as the Volvo Iron Mark lettering sign, the clear zone must be at least the length of the Volvo Iron Mark lettering sign (Y). Exception is made for small buildings with a Volvo Construction Equipment lettering sign; minimum clear zone equals 2 x Volvo in lettering.
Minimum 2X
X
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Minimum 2Y Volvo and Volvo Penta wall sign
Minimum 2X
Minimum 2X
Y
• Clear zone to building corners, the roof, windows etc equals minimum the double X height of the Volvo Word Mark. • When a dealership sign or other complementary brand signs (non-Volvo Group) is placed on the same facade as the Volvo or Volvo Penta wall sign, the clear zone must be at least double the length of the Volvo or Volvo Penta wall sign (Y).
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EXTERIORS AT DEALERSHIPS
Signage clear zones Avoid a cluttered impression by keeping signs clearly separated. Always respect the clear zone of each sign.
Far distance signs and pylons • The clear zone’s radius equals the height of the sign. • No other signage or buildings may be placed within the clear zone of the the sign.
Flagpoles • The minimum distance between flagpoles in a group of flags is equal to the width of the flag or banner used.
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EXTERIORS AT DEALERSHIPS
Facades and lightning All facades should be off-white or light grey, since bright and neutral backgrounds make the
Facade colors
signage stand out clearly. Lighting is vital for the overall impression of a dealership. It creates
Off-white
Light grey
a warm and inviting atmosphere, and makes the dealership easier to locate. Good lighting also makes the site feel safe and secure. Key functions such as entrance areas, signage, facades, driveways, etc. need to be clearly defined and equipped with sufficient lighting. Invest in energy‑efficient lamps such as LED to reduce energy consumption.
Additional guidance • More detailed information, such as color codes for facade wall and roof, is provided in the Dealer Facility Standards document. Please contact brand@volvo.com for access.
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EXTERIORS AT DEALERSHIPS
Flags and additional signs
Flags
Keep in mind that not all signs and details are presented in the scenarios in this document. In addition there are also alternate flags, secondary signs and service bay numbers. For more details, see the Volvo Signage Program.
Volvo banner and company flags Use either Volvo banner flags or Volvo company flags. The two types of flags must never be mixed. Keep the Volvo flags grouped together and separated from your dealership flags and other brand flags. Place sets of three, five or seven flagpoles in a line or in a group. Flags should be kept clean and changed regularly. Local flagging routines apply.
Signs
Secondary entrance sign Make sure that you provide sufficient information on dedicated signs at secondary entrances.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Service bay numbers Wall-mounted service bay numbers, above the bay entrance, are functional and make a professional impression.
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EXTERIORS AT DEALERSHIPS
Summary of exterior principles • As a dealer you can choose to present your main Volvo business. Further information can be found here >> • If there is sufficient space, the Volvo Iron Mark lettering sign or Volvo wall sign can be placed on multiple facades to increase recognition and visibility. • When you choose to present only the main Volvo business entity on the facade, all represented Volvo businesses shall be listed on the blue Volvo directional sign. • When several business entities are represented at the dealership (except for Volvo Trucks & Buses) the sub-sign is omitted on the Volvo pylon and the far distance sign. • To provide on-site direction, the optional Volvo Blue or grey directional sign is available.
Keep Volvo and other brands’ signage separate • Maintain sufficient clear zones between Volvo signage, dealership signage and complementary brands’ signage. • Orient the different brand’s signage components towards different sides of the premise (e.g. pole signs and flags). • Preferably place Volvo signage on one side of the facade and your dealership/complimentary brands’ signage on the other side. Preferably align wall signs horizontally on the facade and keep them clearly separated from each other. • Complementary brands’ signage may be placed in a group only if their individual guidelines allow. Consider stacking complementary wall signs when it is not possible to align them horizontally.
• For small dealerships flags are preferred but optional. • The generic multi-brand signs are the only elements in the Volvo Signage Program on which other trademarks are permitted.
Representing Volvo without your own dealership identity If you are an independent authorized dealer without your own visual identity, or choose not to use your own visual identity program, you may use the Volvo identity program.
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EXTERIORS AT DEALERSHIPS
Small dealership This example displays proper placement of Volvo
1
Volvo pylon The most prominent identification for the Volvo brand is used to mark the entrance gate to the dealership. The name of the Volvo business is presented on the sub-sign.
4
Volvo Iron Mark lettering sign The Volvo Iron Mark lettering sign is placed on the opposite side of your dealership name sign (alternatively a Volvo wall sign may be used). Respect clear zones.
7
Entrance pylons The entrance pylon, with the illuminated Volvo Iron Mark and the Volvo Penta entrance pylon should preferably be placed in front of the main entrance to the reception area.
2
Volvo flags One or two sets of banner flags, with three flags in each set, enhance the Volvo identity on the site.
5
8
3
Dealer logotype Your dealership sign/logotype is placed on the facade by the entrance.
Volvo wall sign The Volvo wall sign is placed on the opposite side of your dealership name sign. The business entity name can bepresented on the sub-sign (optional).
6
Volvo Penta wall sign Volvo Penta needs a separate wall sign.
Multi-brand main exterior pylon Complementary brands, such as tires and oil makers, may be listed below the Volvo Word Mark logotype on the silver-colored multi-brand main exterior pylon. Your dealership name or logotype may appear at the top of this sign.
9
Complementary brands Present complementary brands on separate signs, clearly separated from the Volvo signs.
and dealer signage at a dealership that represents one or more Volvo business entities (Volvo Construction Equipment and Volvo Penta is used as an example) as well as other complementary brands. It is allowed to list complementary brands on the Volvo multi-brand signage, or present them on separate non-Volvo signs from the complementary brand’s dedicated signage program.
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2
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3
6
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9
9 7
7
1 8
2
8
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EXTERIORS AT DEALERSHIPS
Medium/Large dealership This example displays proper placement of Volvo and
1
Volvo pylon The most prominent identification for the Volvo brand is used to mark the entrance gate of the dealership.
2
Volvo flags One or two sets of flags, with five flags in each set, enhance the Volvo identity on the site.
dealer signage at a dealership that represents two or more Volvo business entities (Volvo Trucks, Volvo Construction Equipment and Volvo Penta are used as examples) as well as other complementary brands. It is allowed to list complementary brands on the Volvo multi-brand signage, or present them on separate non-Volvo signs from the complementary brand’s dedicated signage program.
3
Secure to always respect each brand’s identity standards. Contact your local market representative
4
if further guidance is needed.
Dealer logotype Your dealership sign/logotype is placed on the facade by the entrance.
5
Volvo Penta wall sign Volvo Penta needs a separate wall sign.
6
Entrance pylons The entrance pylon, with the illuminated Volvo Iron Mark and the Volvo Penta entrance pylon should preferably be placed in front of the main entrance to the reception area.
7
Volvo Iron Mark lettering sign The Volvo Iron Mark lettering sign is placed on the opposite side of your dealership name sign (alternatively a Volvo wall sign may be used). Respect clear zones.
Directional road sign The Volvo grey directional sign provides on-site directions. Blue directional sign is also available. All represented Volvo business names may be listed on the blue directional sign.
8
Volvo far distance sign The optional far distance sign is designed to be seen from a great distance and to guide visitors from e.g. a highway to the dealership.
9
Multi-brand main exterior pylon Complementary brands, such as tires and oil makers, may be listed in text below the Volvo Word Mark logotype on the silver-colored multi-brand main exterior pylon. Your dealership name or logotype may appear at the top of this sign.
10
Complementary brands Present complementary brands on separate signs, clearly separated from the Volvo signs.
8 2 4
5
10 3 2
1
9
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
6
7
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EXTERIORS AT DEALERSHIPS
Things to consider
When the wall sign with the Volvo Word Mark logotype is used as main brand carrier, the entrance pylon with the Volvo Iron Mark should be present at the front door.
Place your dealership sign/logotype on the entrance side of the building, and the chosen Volvo sign on the opposite side.
You can decide if you want a Volvo entrance pylon or a dealership-branded. Your dealership logotype is not allowed on the Volvo entrance pylon. The Volvo Iron Mark is not allowed on your dealer entrance pylon. With opening hours and directions clearly presented on the Volvo entrance pylon, there is no need to clutter the entrance with other signs or information.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Complementary brands may be listed below the Volvo Word Mark logotype on the silver-colored multi-brand main exterior pylon or on separate signs as per individual brand’s signage program.
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EXTERIORS AT DEALERSHIPS
Do not
These examples show improper use of signage. Note that incorrect signage will not only have a negative impact on the customer experience. It may violate trademark rules and cause legal consequences and unnecessary costs.
The property dimensions allow installation of a Volvo Pylon at gate.
The Volvo Iron Mark logotype or the Volvo Word Mark logotype must never be reproduced as line art or painted. Use only official Volvo signage, produced and delivered by an approved supplier.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Never intrude on the clear zone.
Never place other brand logotypes on a Volvo sign.
Never use the Volvo Blue color for decorative purposes on buildings or other objects.
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9. Service vehicles
Service vehicles Striping for Volvo-branded service vehicles
85
All Volvo vans, cars and trucks must be easy to
Active areas for information for Volvo-branded service vehicles
86
Service vehicles with dealership identity
87
identify and give a professional impression.
Volvo Action Service
88
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SERVICE VEHICLES
Striping for Volvo-branded service vehicles
The side of the vehicle The side of the vehicle has a Volvo Blue band that holds the Volvo Spread Word Mark or the Volvo Penta Spread Word Mark in the top area. The width of the Volvo Blue band is approximately 1/4 of the total length of the vehicle, as shown in this example. The word ”SERVICE”* set in Volvo Broad is placed in the area below. Dealer information, with or without dealer logotype, may be displayed in the white area.
The Volvo Blue band on the side of Volvo service vehicles are designed to make a distinct impression. The back chevrons is highly visible, which promotes safety in traffic and at work sites.
Service
The contact information printed on each vehicle makes
Dealer name on maximum two lines
Service
Any City 0123-45 67 89 www.dealername.com
it easy for customers and other road-users to identify the vehicle and get in touch with your dealership. For ordering and more information, contact your Volvo marketing representative.
volvo Service
volvo Penta Service
volvo Service
The front of the vehicle The text ”VOLVO SERVICE”* or ”VOLVO PENTA SERVICE” set in Volvo Broad is placed above the windshield.
Dealer name on maximum two lines Any City 0123-45 67 89 www.dealername.com
volvo Penta Service
he rear of the vehicle T The rear of the vehicle is striped with high-visibility chevrons for strong vehicle recognition and maximum safety. The text ”VOLVO SERVICE”* or ”VOLVO PENTA SERVICE” set in Volvo Broad is placed on the left back door and dealer information, with or without dealer logotype, can be placed on the right back door.
*The word ”SERVICE” can be replaced by another short statement that reflects the function of the vehicle. For example ”VOLVO ACTION SERVICE”. These texts may be translated.
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SERVICE VEHICLES
Active areas for information on Volvo-branded service vehicles
1
There are two major identification areas: the Volvo active area and the dealership active area where
2
The dealership active area – owned dealers This is where you present the name of your dealership, its location and phone number using the Volvo Novum typeface. Dealer information must not be placed outside active area.
3
The dealership active area – independent dealers In the dealership active area you can choose to present the name of your dealership, its location and phone number using your own dealership identity, including your dealership logotype. Dealer information must not be placed outside active area.
you place your dealership information. For ordering and more information, contact your Volvo marketing representative.
4
Checklist • The Volvo Blue band (approximately 1/4 of the total length of the vehicle) is always placed at the back of each side of the vehicle.
The Volvo active area This area features the Volvo Spread Word Mark or Volvo Penta Spread Word Mark and specifies the function of the vehicle (“SERVICE”, "VOLVO ACTION SERVICE" or "IT SERVICE"). These texts may be translated into your local language.
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Dealer name on maximum two lines
Service
Centered placements The Volvo Spread Word Mark and Volvo Penta Spread Word Mark should be centered horizontally on the Volvo Blue band. All other texts should be centered both vertically and horizontally in the Volvo Blue and white area.
Any City 0123-45 67 89 www.dealername.com
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Service
• The Volvo Spread Word Mark is centered and takes up 1/2 of the width of the Volvo Blue band. The Volvo Penta Spread Word Mark is centered and takes up 3/4 of the width of the Volvo Blue band. • The word ”SERVICE” is centered in the Volvo Blue band and is 4X the height of the Volvo Spread Word Mark and 6X the height of the Volvo Penta Spread Word Mark.
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2
volvo Service
Any City 0123-45 67 89 www.dealername.com
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3
• Optional dealership information should be contained within the dealership active areas. • Preferably use white or off-white vehicles. • The Volvo Iron Mark logotype is not permitted on vehicle striping. • The high-visibility red (reflective) chevrons should be added to the rear for safety and strong vehicle recognition.
4
Dealer name on maximum two lines
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volvo Penta Service 4
4
• Always check with local or regional authorities for the legislation regarding the usage of reflective material on vehicles, style and usage of chevrons, usage of emergency lights, etc.
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SERVICE VEHICLES
Service vehicles with dealership identity
1 Multi-brand clear zone
The multi-brand clear zone equals 3X the height of the Volvo Spread Word Mark and the height of the Volvo Penta Stacked Spread Word Mark. The multi-brand clear zone between Volvo Spread Word Mark or Volvo Penta Stacked Spread Word Mark and other logos should always be applied.
A few basic rules apply to a service vehicle with dealership identity representing Volvo
The other brand logotypes must not appear more visually prominent than the Volvo Spread Word Mark or Volvo Penta Stacked Spread Word Mark. Preferably place the Volvo Spread Word Mark or Volvo Penta Stacked Spread Word Mark first/on top.
and complementary non-Volvo Group brands. Use the black Volvo Spread Word Mark or Volvo Penta Stacked Spread Word Mark on white or off-white vehicles. The dealer active area must be separated from the product brand logotypes.
3X
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Checklist • Always make sure not to position any dealership information in the Volvo active area. • The Volvo Iron Mark logotype is not permitted on vehicle striping.
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SERVICE VEHICLES
Volvo Action Service
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1 (1)
Single brand
A Volvo Action Service van is designed for recognition and visibility. Volvo Action Service
Dealer name on maximum two lines
The striping is similar to that of our service vehicles:
Any City
it uses the same blue "band" at the sides, yellow high
Dealer name on maximum two lines Any City www.dealername.com
www.dealername.com
visability striping on the sides and front and it has high visibility chevrons on the back of the vehicle. It has one active area on each side and one on the right back door. This is where dealer information is presented. The text Volvo Action Service is striped at the left back door and if possible at the front of the vehicle. Dealer name on maximum two lines Any City
Checklist
www.dealername.com
• The Volvo Blue band is always placed at the back of each side of the vehicle.
1 (1)
1 (1)
• The Volvo Spread Word Mark is centered and takes up 1/2 of the width of the Volvo Blue band. • The text ” ACTION SERVICE” is centered in the Volvo Blue band and is 3X the height of the Volvo Spread Word Mark logotype.
Volvo Action Service
• Yellow high visibility striping on sides and front. • Optional dealership information should be contained within the dealership active areas.
Dealer name on maximum two lines Any City
Any City
www.dealername.com
Dual brand
1 (1)
Volvo Action Service
Dealer name on maximum two lines
www.dealername.com
1 (1)
• Preferably use white or off-white vehicles. • The Volvo Iron Mark logotype is not permitted on vehicle striping.
ALL RIGHTS RESERVED ©2021
• The high-visibility red (reflective) chevrons should be added to the rear for safety and strong vehicle recognition. • Always check with local or regional authorities for the legislation regarding the usage of reflective material on vehicles, style and usage of chevrons, usage of emergency lights, etc.
Kund/Customer:
Projektledare/Project Manager:
VOLVO
Magnus Olsson
Fordon/Vehicle:
Designer:
Volvo Action Roland Welander Service
Renault Master L3 H2 Dealer name on maximum two lines
Volvo Action Service
Datum/Date:
Typ/Type:
Skala/Scale:
2022-01-12
Fordonsdekor
1:30
Reviderad/Revised:
Övrig info/Additional Info:
(A3)
2-2022-01-27
Dealer name on maximum two lines
Dealer name on maximum two lines
Dealer name on maximum two lines
Any City
Any City
Any City
Any City
www.dealername.com
www.dealername.com
www.dealername.com
www.dealername.com
A L L R I G H T S R E S E R V E D © 2 0 2A1L L R I G H T S R E S E R V E D © 2 0 2 1
Kund/Customer:
Kund/Customer:
Projektledare/Project Manager: Projektledare/Project Manager:
Datum/Date:
Datum/Date:
Typ/Type:
Typ/Type:
Skala/Scale:
Skala/Scale:
VOLVO
VOLVO
Magnus Olsson
Magnus Olsson
2022-01-12
2022-01-12
Fordonsdekor
Fordonsdekor
1:30
1:30
Fordon/Vehicle:
Fordon/Vehicle:
Designer:
Designer:
Reviderad/Revised:
Reviderad/Revised:
Övrig info/Additional Info: Övrig info/Additional Info:
Roland Welander
Roland Welander
2-2022-01-27
2-2022-01-27
Renault Master L3 H2 Renault Master L3 H2
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
Dealer name on maximum two lines
Dealer name on maximum two lines
Any City
Any City
www.dealername.com
www.dealername.com
(A3)
(A3)
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References Please visit the Volvo brand identity site at www.volvogroup.com/identity. Beyond the rules and guidance provided in this document, you will also find artwork, icons and typefaces for download, templates for marketing material and additional documents for specialized areas. Everything you need to continuously strengthen and deliver on-brand Volvo experiences. NOTE: Do not store any documents on your computer – always access the latest version online.
Signage Volvo Signage Program
Templates Volvo Template Gallery
Workwear Volvo Workwear Handbook
Presents the different Volvo signs approved and how they should be displayed. Available under References.
In the Templates Gallery you gain access to our common templates for market communication e.g., ads, posters and rollups.
Available under References.
Additional, supporting documents only available internally within Volvo Group. Please email brand@volvo.com if you would need a copy or related guidance.
Design Philosophy Volvo Design Philosophy
Emblems Volvo Emblem Handbook
Merchandise Volvo Group Merchandise
Only available internally at Violin Brand Center.
Only available internally at Violin Brand Center.
Services provide the framework for merchandise carrying the Volvo brand. Merchandise Shop. For questions please email: support.merchandise@volvo.com
Naming Volvo Commercial Naming Guideline
Presentations Volvo PowerPoint templates
Stationery Volvo templates
Sponsorship and partners Volvo Sponsorship Strategy
Only available internally at Violin Brand Center.
Volvo use specific PowerPoint templates for presentations available for Volvo Group employees within PowerPoint. Click on the Volvo Assets (Pickit) icon in the home menu top bar.
Volvo use specific Word and InDesign templates for stationery, available for Volvo Group employees within Word for letters etc, and on Brand Center for envelopes, business cards etc. In Word click on the Volvo Assets (Pickit) icon in the home menu top bar.
Only available internally at Violin Brand Center.
VOLVO EXPERIENCE AND IDENTIT Y GUIDELINE – DEALER EDITION
JANUARY 2022 97
Contact Brand management department at Volvo Group HQ (BEX) at brand@volvo.com volvogroup.com/identity JANUARY 2022