Hawaii Business Magazine August 2023

N O T

A F F L U E N T

O R

P O O R ,

T H E

“ M I D D L E ”

S T R U G G L E S P. 30

L O C A L LY O W N E D , L O C A L LY C O M M I T T E D S I N C E 1 9 5 5

TOP

Ranking Hawai‘i’s Largest Companies and Nonprofits P. 71

HAWAIIBUSINESS .COM

HAWAIIBUSINESS .COM

MAHALO NEARLY $100K AWARDED TO DESERVING STUDENTS!

Many thanks to First Insurance Company of Hawaii, Ltd., and President and CEO Todd Takayama for 18 years of support as title sponsor; keynote speaker and Shidler alumna David Okabe, BBA ’84, executive vice president, CFO and treasurer, Hawai‘i Pacific Health; the Business Night student committee and its executive director, Jenny Lau.

Title Sponsor

Media Sponsor

Business Night Award Sponsors Alexander & Baldwin, Inc. | Aloha Pacific Federal Credit Union | ʻAlohilani Resort Waikiki Beach | American Savings Bank Anthology Marketing Group | Austin Thomas, BBA ’98 | Bank of Hawaii Corporation | Bishop & Co. | Central Pacific Bank Foundation | CW Associates, CPAs | Dean’s Office | Decision Research Corp | Deloitte & Touche LLP | Dr. Dana Alden and Dr. Qimei Chen | Ernst & Young LLP | Financial Executives International - Hawaii Chapter | First Foundation Bank and Advisors | First Hawaiian Bank | First Insurance Company of Hawaii, Ltd. | Hawaii Association of Public Accountants - Oahu Chapter | Hawaii Business Magazine | Hawaii Compensation Group (HICOMP) | Hawaii Employers Council | Hawaii Stevedores, Inc. | Helm Family Trust | HouseMart Ben Franklin Crafts & HouseMart ACE Hardware Stores | Information Systems Audit and Control Association - Hawaii Chapter | Jennifer Barrett Creative | KPMG LLP | KTA Super Stores in honor of Koichi & Taniyo Taniguchi | Manageability LLC | Marriott International | Marriott Vacations Worldwide | Marriott Waikiki Complex | Matson | N&K CPAs, Inc. | Pacific Asia Travel Association - Hawaii Chapter | Prince Waikiki | ProService Hawaii | Servco Foundation | Shidler College of Business Alumni Association | Skål International Hawaii | Society for Marketing Professional Services Hawaii | Spire Hawaii LLP | TIM Alumni Association | Ulupono Initiative | Y. Hata & Co., Limited

For the past 62 years, Business Night has been the premier mentoring and awards event at the Shidler College of Business. shidler.hawaii.edu

CONNECTING HAWAIʻI WITH WORLD-CLASS TECHNOLOGIES

E ala e nā alaka‘i ‘ōiwi, e ala e ka lāhui

Driven by their passion, led by their values and grounded in their Hawaiian identity, ‘ōiwi leaders strive to create a better Hawai‘i and a better world. We celebrate their commitment to helping our lāhui rise.

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G E N E R A L

C O N T R AC T O R S

A S S O C I AT I O N

O F

H AWA I I

We Keep Great Company Construction continues to be a vibrant pillar in Hawaii’s economy, thanks to organizations that believe in quality workmanship. As Hawaii’s contractors and other construction-related firms, the General Contractors Association of Hawaii is proud that our members play a vital role in building the presence and resilience of our state’s great companies!

Congratulations to the Top 250 companies!

For more information and to apply for membership, visit www.gcahawaii.org info@gcahawaii.org | (808) 833-1681

Photo courtesy of GCA member Hensel Phelps

premier construction industry association representing more than 500 general

Rooted in history Nurturing growth

We are proud to have advised many of Hawai‘i’s Top 250 Companies throughout our century-long legacy.

HONOLULU KONA WA I M E A K AHULUI LĪHU‘E C ADES.COM 808.521.9200 Management Committee: Ryan M. Wilson, Nathan T. Okubo, Amanda M. Jones © 2023 Cades Schutte LLP. All Rights Reserved.

08.23

FEATURES JT Ojerio of Aloha de Mele paints one of the 70 murals created during May as part of the Hawai‘i Walls festival in Kalihi. Learn more on page 130.

30

Isles’ Middle Class Gets Helping Hand If 44% of Hawai‘i s families are struggling, “There should be no shame in saying we need help,” says the COO of Aloha United Way. 10

AU G U S T 2 0 2 3

60

60 Years Later, Kahe Still Electrifies O‘ahu The power plant located near the southwest tip of O‘ahu provides the firm power that complements solar and wind energy.

71

Hawai‘i Top 250 Lists Biggest Organizations We rank the largest companies and nonprofits in the state, tell you how many employees they have, and list their top executives.

120

Inside the Minds of Business Leaders BOSS Survey asks owners and executives: Is a recession coming? How are you coping with inflation? What about ESG and DEI? And more.

PH OTO BY A A R O N YO S H I N O

Local experts protecting local people.

Island opened its doors over 80 years ago

to provide kamaaina with insurance they can trust. Today, as a Top 50 nationally-ranked property and casualty insurer, Island

remains true to its local values in service to its customers and communities.

From protecting local businesses of all sizes, to growing families like the Mariotas,

Island Insurance understands Hawaii and is always here to help.

Marcus and Kiyomi Mariota, Island Insurance customers

Auto | Home | Business

Contact Your Independent Agent • (808) 643-4000 • islandinsurance.com

08.23

CONTENTS

20

Her Job is Creativity Michelle Clemen’s many talents include calligraphy – think unique wedding invitations and the like – and bottle painting, sometimes while you wait.

Hawai‘i’s Best at Making Money Playing Games We list this year’s income for 41 local athletes playing in the NFL, baseball’s major leagues, pro golf, the USFL and XFL. 16

CEO Says New Investor Will Open Doors for ProService Ben Godsey thinks the recent change will accelerate the HR provider’s move into mainland markets, while staying based in Hawai‘i.

22

Planning Office Renovations?

Servco Offers Suggestions Tip No. 2 includes: Understand your employees’ work habits by first asking them what their “normal” day looks like.

26

Ensuring Your Personal Insurance is Up to Date Todd Tamori of Atlas Insurance provides 5 steps you can take to help determine whether you are underinsured or overpaying.

19

What’s Next for the Trust for Public Land in Hawai‘i The nonprofit’s new and ongoing projects, its focus on food security and on returning land to Native Hawaiian control.

24

Nonprofit with a Mission: Never Quit Dreaming This volunteer-driven charity helps special needs kids have fun and be part of a team. UH’s baseball team is a big supporter.

28

PHOTO: AARON YOSHINO

NOTE: Editor and Interim Publisher Steve Petranik is on vacation and did not write a column for this issue.

SPECI A L A DV ERTI SI NG SECTI ON S Improving Hawai‘i’s Health Kaiser Permanente addresses social factors that can compromise wellness by investing in a mobile health vehicle and in Hawai‘i’s nonprofits, such as those that address food insecurity and climate change.

45 Industry Outlook Six companies share executive expertise and provide previews for 2023 on their specific industry.

51

HAWAII BUSINESS (ISSN 0440-5056) IS PUBLISHED 10 TIMES A YEAR BY PACIFICBASIN COMMUNICATIONS. ©2023 PACIFICBASIN COMMUNICATIONS, LLC. ALL RIGHTS RESERVED. ANY UNAUTHORIZED COPYING, DISTRIBUTION, OR ADAPTATION IS STRICTLY PROHIBITED AND WILL RESULT IN LIABILITY OF UP TO $100,000. EDITORIAL, ADVERTISING AND BUSINESS OFFICES AT 1088 BISHOP STREET, SUITE LL2, HONOLULU, HI 96813. TELEPHONE (808) 534-7520. POSTMASTER: SEND ALL ADDRESS CHANGES TO HAWAII BUSINESS, P.O. BOX 913, HONOLULU, HI 96808. SUBSCRIBERS NOTIFY THE SAME OFFICE. PLEASE INCLUDE NEW ADDRESS AND OLD ADDRESS (MAILING LABEL PREFERRED) PERIODICALS POSTAGE PAID AT HONOLULU, HAWAI‘I, AND AT ADDITIONAL MAILING OFFICES. SUBSCRIPTION: ONE YEAR $24.99 / TWO YEARS $34.99 / THREE YEARS $44.99. FOREIGN: ONE YEAR $53.99 (US FUNDS). FOR SUBSCRIPTION INQUIRIES, ADDITIONAL RATES, INFORMATION, NOTIFICATION OF CHANGE OF ADDRESS AND SUBSCRIPTION SERVICE, PLEASE CALL (800) 788-4230. AUGUST 2023 VOL. 69/NO.2

12

AU G U S T 2 0 2 3

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HB EVENTS CONNECT WITH HAWAII BUSINESS MAGAZINE L O C A L LY OW N E D , L O C A L LY C O M M I T T E D SINCE 1955.

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Editor & Interim Publisher STEVE PETRANIK stevep@hawaiibusiness.com • (808) 534-7584 Editorial Managing Editor CYNTHIA WESSENDORF cynthiaw@hawaiibusiness.com • (808) 534-7529 Staff Writer & Engagement Editor NOELLE FUJII-ORIDE

Event Series 2023 PRESENTED BY:

WE N EED M OR E WO R K FO R C E A N D AF FOR DAB L E H O US I N G WE DN E S DAY, S E PTE M B E R 20, 202 3 YWCA Laniākea Elizabeth Fuller Hall

Hawaii Business Magazine hosts in-person conversations with community leaders about critical issues. This event will highlight what’s holding us back and what’s needed to move forward and create more housing in Hawai‘i for working residents.

UPCOMING EVENTS: FRIDAY, OCTOBER 27, 2023

16th Annual Wahine Forum Hilton Hawaiian Village WEDNESDAY, NOVEMBER 8, 2023

Family Business Forum YWCA Laniākea, Elizabeth Fuller Hall

14

AU G U S T 2 0 2 3

liesels@hawaiibusiness.com • (808) 864-0499 Senior Account Coordinator REBECCA BROOKING rebeccab@hawaiibusiness.com • (808) 534-7560 Events Manager MAGDALENA DURAK HERSHEY magdalenad@hawaiibusiness.com • (808) 534-7578 Circulation Circulation Manager KIM KOKI kimk@pacificbasin.net • (808) 534-7590 Connect with us on social media: HawaiiBusiness HawaiiBusinessmagazine Hawaii Business is published by

WEDNESDAY, DECEMBER 6, 2023

CEO of the Year Japanese Cultural Center

For more information about our events, visit hawaiibusiness.com/events or contact Magdalena Durak Hershey, Events Manager, at magdalenad@hawaiibusiness.com

LIESEL STEINHAUER

Audience Development Director CHUCK TINDLE chuckt@pacificbasin.net • (808) 534-7521

Chairman DUANE KURISU Chief Executive Officer SUSAN EICHOR Chief Operating Officer BRANDON KURISU Chief Financial and Administrative Officer

KEN MIYASATO

Chief Revenue Officer PATRICK KLEIN

PHOTO: GETTY IMAGES

Need to Know Series

noellef@hawaiibusiness.com Staff Writer CHAVONNIE RAMOS chavonnier@hawaiibusiness.com Copy Editor ELROY GARCIA Interns VICTORIA DEJOURNETT, CURSTYN YOSHIMOTO Design Creative Director KELSEY IGE kelseyi@hawaiibusiness.com • (808) 534-7179 Art Director MALLORY ADAMS-NAKAMURA malloryan@hawaiibusiness.com Contributing Designer AMY LOWE Photography Staff Photographer AARON YOSHINO Digital Digital Marketing Director JOELLE CABASA joellec@hawaiibusiness.com • (808) 534-7531 Digital Media Specialist MICHELLE TAN michellet@hawaiibusiness.com Sales & Marketing Associate Publisher KENT COULES kentc@hawaiibusiness.com • (808) 364-5869 Account Executive MEA ALOHA SPADY meaalohas@hawaiibusiness.com • (808) 364-6126 Account Executive PAM SAITO pamelas@hawaiibusiness.com • (808) 364-5897 Business Development Representative

OCTOBE R 27, 2O23

PR E S E N T E D BY

Join us for the 16th Annual Wahine Forum on Friday, October 27 at the Hilton Hawaiian Village!

Hawai‘i’s top female executives, entrepreneurs, up-and-coming leaders, and young professionals come together for the state’s largest professional development conference to learn, connect, and build community.

Real women will share real advice on how to find personal and professional resilience during valuable skill-building and inspirational sessions.

SCHEDULE:

Friday, October 27 Full Day Conference • 7:30 a.m. to 8:30 a.m.

Registration, Networking, Continental Breakfast • 8:30 a.m. to 9:45 a.m.

Opening General Session • 10:00 a.m. to 11:00 a.m.

Morning I Breakout Sessions • 11:15 a.m. to 12:15 p.m.

Morning II Breakout Sessions • 12:30 p.m. to 1:30 p.m.

Lunch & Networking • 1:30 p.m. to 2:30 p.m.

Afternoon Breakout Sessions • 2:45 p.m. to 4:00 p.m.

Closing General Session

F E AT U R E D K E Y N O T E S P E A K E R : Morra Aarons-Mele knows that taking your mental health seriously is a leadership strength. She is the author of “Anxious Achiever: Turn Your Biggest Fears into Your Leadership Superpower” and host of The Anxious Achiever podcast for LinkedIn Presents.

Morra is also an entrepreneur and communications executive. She has helped three US presidential candidates and a range of mission-driven organizations create communications, marketing, and fundraising campaigns. In addition, she speaks to and consults frequently with Fortune 500 companies, startups, and U.S. government agencies.

P L U S , A S P E C I A L TA L K S T O RY & P E R FO R M A N C E BY:

N A LE O PI LI M E H A N A

J O I N U S FO R I N S P I R AT I O N , C O N N E C T I O N , R E J U V E N AT I O N , A N D E M P OW E R M E N T !

FO R M O R E I N FO R M AT I O N , V I S I T H AWA I I B U S I N E S S .C O M/ WA H I N E 2 0 2 3

T O P

E A R N E R S

S P O R T S

Big and Small Paychecks

Isiah Kiner-Falefa

We track the salaries of Hawai‘i’s professional athletes: from $17 million a year to those collecting just a few thousand

Ka‘imi Fairbairn

BY LAN CE TOM IN AGA

I

I N

N 1993, THE YEAR MARCUS MARIOTA WAS BORN, the

average annual salary in the National Football League was just under $800,000. In 2019 – Mariota’s fifth season in the league – the Honolulu native banked more than $1 million.

Per game.

Want another example of how sports salaries have changed? Jay Berwanger, the first recipient of the Heisman Trophy, was also the first pick in the inaugural NFL Draft in 1936. When the Chicago Bears balked at his salary demand – $15,000 per season – Berwanger abandoned his pro football career and took a job at a rubber company.

One thing hasn’t changed: While a pro athlete’s first contract is primarily based on potential, everything after that is about results.

Mariota, for example, made $20.9 million in that 2019 season. In 2023, after being plagued by injuries and inconsistent play, the nine-year veteran is on his fourth NFL team and will “only” make $5 million as a backup quarterback for the Philadelphia Eagles.

Below is our list of athletes with Hawai‘i ties and their 2023 salaries. Our primary source is Spotrac.com, a website that tracks the contracts of athletes in the major professional sports leagues.

Deforest Buckner

Defensive Tackle, Indianapolis Colts Wai‘anae, Punahou School 20 23 SALARY: $17.25 million* FOUR-YEAR CONTRACT (20 21 -2024): $84 million

$6 million

Placekicker, Houston Texans Kailua, Punahou School 2 02 3 S A LA RY : $5,657,500* FOUR -Y E A R C ONT R AC T ( 2 02 0- 2 02 3 ) : $17.65 million

*Includes a $750,000 signing bonus and $1,257,500 restructure bonus

Marcus Mariota

Quarterback, Philadelphia Eagles Honolulu, Saint Louis School 2 02 3 S A LA RY : $5 million* ONE -Y E A R C ONT R AC T ( 2 02 3 ) :

$5 million *Includes a $3,835,000 signing bonus

Jamin Davis

Linebacker, Washington Commanders Born in Honolulu 2 02 3 S A LA RY : $3,762,048*

Third Baseman, Arizona Diamondbacks UH 2 02 3 S A LA RY : $2,575,000 ONE -Y E A R C ONT R AC T ( 2 02 3 ) : $2,575,000

Nate Herbig

Guard, Pittsburgh Steelers Līhu‘e, Saint Louis School 2 02 3 S A LA RY :

$2,540,000*

T WO-Y E A R C ONT R AC T ( 2 02 3 - 2 024 ) : $8 million

*Includes a $1.46-million signing bonus

Jahlani Tavai

Linebacker, New England Patriots UH 2 02 3 S A LA RY : $2,258,333* T WO-Y E A R C ONT R AC T ( 2 02 2 - 2 02 3 ) : $4.4 million

*Includes a $283,333 signing bonus, $425,000 roster bonus and $100,000 workout bonus

Kamu Grugier-Hill

*Includes a $1,848,032 signing bonus

Quarterback, Miami Dolphins ‘Ewa Beach, Saint Louis School 2 0 2 3 SAL ARY : $9,633,094*

Isaac Suemalo

ONE -Y E A R C ONT R AC T ( 2 02 3 ) : $1,317,500

FO U R-Y EAR C O N TR AC T (2 0 2 0 -2 0 2 3): $30,275,438

T HR E E -Y E A R C ONT R AC T ( 2 02 3 - 2 02 5 ) : $24 million

Tua Tagovailoa

*Includes a $4,894,625 signing bonus and $3,728,469 roster bonus

Kolten Wong

Kirby Yates

TWO-YEAR CONTRACT (20 22-2023): $18 million

ONE -Y E A R C ONT R AC T :

Josh Rojas

Linebacker, Carolina Panthers Honolulu, Kamehameha-Kapālama 2 02 3 S A LA RY : $1,317,500*

*Includes $1-million roster bonus and a $2.5-million restructure bonus

Second Baseman, Seattle Mariners Hilo, Kamehameha-Hawai‘i, UH 20 23 SALARY: $10 million

Shortstop, New York Yankees Honolulu, Mid-Pacific Institute 2 02 3 S A LA RY : $6 million

Relief Pitcher, Atlanta Braves Līhu‘e, Kaua‘i High 2 0 2 3 SAL ARY : $6 million TWO -Y EAR C O N TR AC T (2 0 2 2 -2 0 2 3) : $8.25 million

FOUR -Y E A R C ONT R AC T ( 2 02 1 2 024 ) : $13,794,176

Guard, Pittsburgh Steelers Born in Honolulu 2 02 3 S A LA RY : $3,616,667* *Includes a $2,316,667 signing bonus

Rigoberto Sanchez

Punter, Indianapolis Colts UH 2 02 3 S A LA RY : $2.9 million FOUR -Y E A R C ONT R AC T ( 2 02 0- 2 02 3 ) : $11.6 million

3 D I L LU S T R AT I O N : S E A N N A K A M U R A ; PH OTO I L LU S T R AT I O N : G E T T Y I M AG E S , M A L L O RY A D A M S - N A K A M U R A

*Includes a $152,000 signing bonus

Marcus Kemp

Wide Receiver, Washington Commanders UH 2 02 3 S A LA RY : $1,155,000* ONE -Y E A R C ONT R AC T ( 2 02 3 ) : $1,155,000

*Includes a $50,000 signing bonus and $25,000 workout bonus

H AWA I I B U S I N ES S

17

T O P

Netane Muti

Guard, Las Vegas Raiders Leilehua H.S. 20 23 SALARY: $1,145,000* ONE-YEAR CONTRACT (2 0 2 3):

$1,145,000 *Includes a $62,500 signing bonus, $22,500 roster bonus and $50,000 workout bonus

Alohi Gilman

Safety, Los Angeles Chargers Born in Lā‘ie 20 23 SALARY: $1,056,969* FOUR-YEAR CONTRACT (20 20 -2023): $3,483,204

*Includes a $46,969 signing bonus

E A R N E R S

Andrei Iosivas

Wide Receiver, Cincinnati Bengals Honolulu, Punahou School 2 0 2 3 SAL ARY : $789,846* FO U R -Y EAR C O N TRAC T ( 2 0 2 3-2 0 2 6): $3,999,384

*Includes a $39,846 signing bonus

Ilm Manning

Tackle, San Francisco 49ers UH 2 0 2 3 SAL ARY : $755,000*

ONE-YEAR CONTRACT (2 0 2 3):

TH R EE-Y EAR C O N TR AC T ( 2 0 2 3-2 0 2 5) : $2,705,000

Bradlee Anae

Defensive End, New York Jets Lā‘ie, Kahuku H.S. 20 23 SALARY: $940,000

Center, Miami Dolphins Honolulu, Punahou School 2 0 2 3 SAL ARY : $753,333* *Includes a $3,333 signing bonus

$940,000

Nick Herbig

TH R EE-Y EAR C O N TR AC T ( 2 0 2 3-2 0 2 5) : $2,697,500

Linebacker, Pittsburgh Steelers Kalaheo (Kaua‘i), Saint Louis School 20 23 SALARY: $918,230* FOUR-YEAR CONTRACT (20 23-2026): $4,512,920

*Includes a $168,230 signing bonus

Malaesala Aumavae-Laulu

Tackle, Baltimore Ravens Kea‘au H.S. 20 23 SALARY: $793,298* FOUR-YEAR CONTRACT (20 23-2026): $4,013,192

*Includes a $43,298 signing bonus

18

AU G U S T 2 0 2 3

Tight End, Houston Texans UH 2 02 3 S A LA RY : $750,000 ONE -Y E A R C ONT R AC T ( 2 02 3 ) :

$750,000

Rico Garcia

Pitcher, Oakland Athletics Honolulu, Saint Louis School, Hawai‘i Pacific University 2 02 3 S A LA RY : $720,000 ONE -Y E A R C ONT R AC T ( 2 02 3 ) :

$720,000

WINTER/SPRING FOOTBALL

The United States Football League (USFL) and XFL each provides a proving ground for players who hope to earn roster spots in the NFL. USFL and XFL players with Hawai‘i ties include:

Zion Bowens

Wide Receiver, Washington Commanders UH 2 0 2 3 SAL ARY : $750,833*

ONE-YEAR CONTRACT (2 0 2 3):

Jordan Murray

*Includes a $5,000 signing bonus

Alama Uluave

$940,000

S P O R T S

TH R EE-Y EAR C O N TR AC T ( 2 0 2 3-2 0 2 5) : $2,710,000

Breiden Fehoko

Defensive Tackle, Pittsburgh Steelers Honolulu, Farrington H.S. 20 23 SALARY: $940,000

I N

*Includes an $833 signing bonus

Kana‘i Mauga

Linebacker, Las Vegas Raiders Wai‘anae, Wai‘anae H.S. 2 0 2 3 SAL ARY : $750,000** O N E-Y EAR C O N TRAC T ( 2 02 3 ) :

$750,000 **NFL minimum salary

Justus Tavai

Defensive Tackle, New England Patriots UH 2 0 2 3 SAL ARY : $750,000 O N E-Y EAR C O N TRAC T ( 2 02 3 ) :

$750,000

XFL

Jordan Ta‘amu

Quarterback, DC Defenders Pearl City, Pearl City H.S. 2 02 3 S A LA RY : $74,000

Cole Mcdonald

Quarterback, Houston Roughnecks UH 2 02 3 S A LA RY : $66,000

Rojesterman Farris Cornerback, Seattle Sea Dragons UH 2 02 3 S A LA RY : $66,000

Sama Paama

Defensive Tackle, Seattle Sea Dragons Waipahu, Kaimukī H.S. 2 02 3 S A LA RY : $66,000

Kohl Levao

Guard, San Antonio Brahmas UH 2 02 3 S A LA RY : $37,000

Cedric Byrd

Wide Receiver, Houston Roughnecks UH 2 02 3 S A LA RY : $27,000

Calvin Turner

Running back, San Antonio Brahmas UH 2 02 3 S A LA RY : $4,000

Cortez Davis

Cornerback, DC Defenders UH 2 02 3 S A LA RY : $3,200 USFL

Gene Pryor

Tackle, Michigan Panthers UH 2 02 3 S A LA RY : $53,500

Hercules Mata‘afa

Defensive End, New Jersey Generals Lahaina, Lahainaluna H.S. 2 02 3 S A LA RY : $53,500 PGA

Brent Grant

Pro Golfer, PGA Tour Moanalua H.S., BYU-Hawaii E A R NI NG S S O FA R I N 2 0 23 :

$361,396 LPGA

Allisen Corpuz

Pro Golfer, LPGA Tour Honolulu, Punahou School E A R NI NG S S O FA R I N 2 0 23 :

$355,778

B I Z X :

A DV I C E

F R O M

E X P E R T S

5 Steps to Ensuring Your Personal Insurance Coverage is Up-to-Date

BY TOD D TAM OR I

for our homes, vehicles and personal belongings. But over time, insurance companies may change their rates or guidelines, yet most people leave their insurance coverage unchanged. This can potentially lead to overpaying for insurance or lacking coverage that your current lifestyle requires. This five-step insurance analysis can help determine whether you are underinsured or overpaying.

WE ALL NEED INSURANCE

policy and identify areas where you may be underinsured by current standards. For this review, it is important to find a client-focused insurance agent, rather than a process-oriented agent, to help you “know what you don’t know” about your coverage.

2. COMPARE YOUR POLICY AGAINST MULTIPLE INSURANCE QUOTES

1. REVIEW YOUR CURRENT INSURANCE OPTION(S) FOR STRENGTHS AND WEAKNESSES

The only way to know how strong your policy is in relation to the current market will be to compare it against multiple carrier options in terms of coverage and cost.

Have an insurance professional review your current policy to explain strengths of the

3. RECOGNIZE CHANGES TO YOUR

LIFESTYLE THAT MAY ADJUST YOUR INSURANCE NEEDS

Reflect on any recent lifestyle changes such as a child getting a driving permit or purchasing an engagement ring, as different life events may require adjustments to your insurance coverage.

4. MAKE SURE THE TIMING IS RIGHT BEFORE YOU MAKE A CHANGE

Be aware of any potential costs or penalties associated with changing insurance carriers, such as cancellation fees or the removal of bundling discounts.

5. REPEAT EVERY THREE TO FIVE YEARS

The insurance market is constantly changing so you should repeat these steps every three to five years to make sure your current insurance is still the best option in the market.

THIS MONTH’S EXPERT:

TODD TAMORI, SALES MANAGER, PERSONAL LINES AT ATLAS INSURANCE AGENCY

SPECIAL PROMOTIONAL SECTION

Mary Anne Fitch

Jen McGeehan

Dano Sayles

Kevin Lewis

Gary Mooers

Kathy Oldfather

Geoffrey Cook

Jennifer Tanaka

Max Blair Robert Myers Meghan Clair Peggy Lyn Speicher

Marco A. Silva Due to our oversight, 30 agents from Coldwell Banker Island Properties were not included in the comprehensive Top Performers in Real Estate listing published in our 2023 June / July Real Estate. We apologize for this mistake and are issuing this correction to the list.

Congratulations to those recognized.

Kristine Berens Ilona Coffey Brenda Crawford Dani Dooley Joycelyn Vasconcelles Brooke Frazier

Richard Shaw

Howard Meguro

Carol Simon

Kona Carla Womack

Kelly Liberatore

Derinda Thatcher

Shannon French

Rick Oliver

Robert Denniston MAUI

HAWAI‘I ISLAND

COLDWELL BANKER ISLAND PROPERTIES

Rhonda Smith-Sanchez

COLDWELL BANKER ISLAND PROPERTIES

Raymond S.F. Chin

KAUA‘I

H AWA I I B U S I N ES S

19

NAME: MICHELLE CLEMEN JOB:

ON-SITE CALLIGRAPHER AND BOTTLE PAINTER COMPANY:

JUNIPER CALLIGRAPHY

20

AU G U S T 2 0 2 3

PH OTO BY A A R O N YO S H I N O

M Y

J O B

Her Job is Creativity

BY KRYSTA L SPEA R

BEGINNINGS: “I learned how to do calligraphy for my own wedding invitations,” says Michelle Clemen, who was married in January 2018.

After seeing the self-made invitations, friends asked her to write invitations for their weddings. Clemen formed Juniper Calligraphy that year as a side hustle to her full-time nursing career.

“Covid was when I quit my job and said I’m gonna try really hard for one year. If I don’t make it in one year, then I’ll go back to nursing.” She has been doing creative work full time ever since.

NICHES: “I have different niches: calligraphy, engraving and bottle painting.”

Her work includes live, onsite painting and calligraphy for luxury brands like Neiman Marcus, Tiffany and Louis Vuitton.

Customers can have products such as glass perfume bottles customized after purchase.

In the last year, Clemen also launched an online “fundamentals of bottle painting” course.

“I saw a gap in the market where people would be doing calligraphy on bottles but not painting.

So I said, why don’t I teach people?

“I think this is like a niche within a niche within a niche.”

WORKING QUICKLY: When she is

working on-site, she must work quickly. “The fastest for me is flowers. I can paint a flower within five to 10 minutes.

“It’s very stressful, actually, because if there’s more than one bottle, you have to schedule your time so that you can finish each one.”

MISCONCEPTIONS: “I feel like be-

ing in a creative business comes with so much more than just doing my art. People think I just paint all day, but a lot of it is administrative work or communication. I think I paint less than 30% of my time.”

Working in creative fields can come with a stigma, Clemen says. “Most people don’t think that you can make money from it.

“I want to show people that we can change that. You can make a living from being an artist if you have the right tools.”

MAKING A LIVING:

BEST DAY:

Clemen loves being

on-site and talking to her clients.

“My favorite thing is when I’m done with the bottle and I hand it off to the client, and they’re just so excited, so happy. That excites me, that keeps me going.”

She also enjoys live parties on Zoom with her online students.

“Once a month we meet and I teach them a new painting skill.

I have a lot of clients who are on the mainland, or even in different countries. So that’s kind of how we stay connected.”

WHAT IT TAKES: “Discipline is the

number one skill. You need to want it, you need to be able to get up every morning and continue practicing, put yourself out there.

“You need to enjoy and love what you do to be successful.

And then from there, the money will start to come.

“Failure is part of the whole process. Do not be afraid of failing. As long as you have a clear goal of where you want to be, you will make that happen, no matter how you get there.”

THIS INTERVIEW HAS BEEN EDITED FOR CL ARITY AND LENGTH.

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CEO Says New Investment Gives ProService Hawaii a Chance to Be Major Mainland HR Provider Ben Godsey believes technology investor Silver Lake provides ProService with the expertise to expand its HR outsourcing into key national markets while staying based in Hawai‘i THIS INTERVIEW HAS BEEN LIGHTLY EDITED.

P

ROSERVICE’S LATEST INVESTOR is a game changer

that primes the company for major expansion on the mainland while remaining a Hawai‘i-headquartered business, says CEO Ben Godsey.

The private equity investor is technology-focused Silver Lake, whose portfolio includes investments in Airbnb, SoFi, Waymo and more than 70 other companies.

I asked Godsey why he thinks this investment and infusion of tech expertise could propel ProService into becoming a major player outside Hawai‘i like Hawaiian Airlines and Servco Pacific, while remaining based in the Islands.

PETRANIK: Why is the Silver Lake investment important?

GODSEY: ProService has always had in-

vestors ever since I bought the company in 2005. Every five years or so, investors exit and new investors and new ideas come in. But what is super exciting is that Silver Lake is an incredible technology investor, a value-added partner, not just an average private equity firm.

They’re considered the best at helping their companies use technology to

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execute on their strategies and scale and get significantly better for their customers. That’s what we needed.

Our strategy has always been to focus on local markets, making it easier for our customers to be employers. We’ve innovated by lowering costs and providing excellent service, but we’ve never excelled at technology.

Partly that’s because it’s hard in Hawai‘i to find technology talent. This infusion of expertise maximizes our opportunity to become a much larger, bigger, multistate business headquartered in Hawai‘i.

PETRANIK: You already have divisions on

the mainland. What’s next in that scaling?

GODSEY: Our number one goal has been

to continue to grow in Hawai‘i. We also think the business model we’ve evolved here in Hawai‘i is special and we want to test it in bigger markets with different competitors, different client needs.

We started that by opening a business in Denver in late 2019, so the timing wasn’t great, but it is growing and successful. And we found it definitely made us better in Hawai‘i. I was blown away by how much it accelerated our progress here to have a business in another mar-

ket that we were learning from, sharing ideas with, able to access talent and expertise that we didn’t have here.

We said, “This is working, let’s carefully expand.” So we acquired a company based in Minneapolis that specializes in senior and assisted living businesses. Recently we invested in a Las Vegas business that specializes in helping employers there.

The business model we’ve grown and improved in Hawai‘i works well in these businesses and they are making us better.

Over the next five years – let’s assume that’s the time Silver Lake is our main outside investor, because we have 130 employees who are also owners – I expect us to selectively enter a couple of new markets, but mostly to grow those ones that

PHOTO: AARON YOSHINO

BY STEVE PETR AN IK

Ben Godsey says ProService’s mainland expansion is an important counterpoint to the unfortunate trend of Hawai‘i companies being acquired by outside companies.

provide as the core offering here. Different employer market, different labor dynamics and rates of inflation, different needs for insurance, benefits, the total rewards package. You have to understand those differences.

What the big national players offer tends to be a mile wide and an inch deep.

Their main model is not market-focused, customer-focused, designed to serve a local employer population.

We always needed to do a really good job for our clients to grow in Hawai‘i. The coconut wireless and the two degrees of separation means if you’re not doing a good job for your clients, you’re not going to grow. We want to have that same mentality everywhere we operate. That’s what Hawai‘i brings to the mainland markets.

PETRANIK: You mentioned you’re going

to stay headquartered in Hawai‘i. What about the leadership team?

GODSEY: Nothing’s changing. We will be growing our team here and we’ll be teaching new skills to people here. Our strategy is not changing, our management team is not changing, it’s only going to grow. Our goal is good quality jobs in Hawai‘i.

PETRANIK: Your top-line 2022 number is $424 million in revenue; that’s a 20% increase over 2021. How is 2023 shaping up?

GODSEY: We’re continuing to grow at a

we’ve entered already: Las Vegas, Denver, senior assisted living, and, most importantly, grow in Hawai‘i and improve the value we provide to our clients here. Hawai‘i will remain the main business.

I think this is a big good-news story for business in Hawai‘i, like when Mark Dunkerley turned Hawaiian Airlines around and became focused with on-time arrival and became number one at that.

Like the Fukunaga family story with Servco Pacific, where they focused that business and then expanded into Australia, Southeast Asia and they’re a big, really successful Hawai‘i-headquartered business that endured and thrived, and most of their business now is outside of Hawai‘i.

With Silver Lake, we have that op-

portunity to become a premier provider across our entire industry, not just a local provider, while remaining headquartered in Hawai‘i.

PETRANIK: What are the different dynamics of each market that you have to focus on when providing HR services to businesses? Is it the different laws?

GODSEY: I think the local laws and regulations are not the hard part. It’s also the local dynamics of the employee-employer market, and there are unique configurations and adaptations in technology and service that employers want. The employers we serve in Denver want a slightly different offering than what we

similar rate. We are really hitting stride post-Covid. Covid was a tough period; Hawai‘i stayed in lockdown way too long. It was a challenge.

Now we’re accelerating across the organization, especially in areas of technology and process improvement. And then we followed up with the acquisition of Makai HR. I’m thrilled to serve their about 200 clients and add their 25 employees to our team – particularly the folks who work in product development.

They’re going to help us immediately.

The prevailing trend now is for local companies to get acquired by mainland business, have the Hawai‘i operation become a service center and the headquarters gets emptied out of what are often the best jobs. As a state, we need some things going the other way.

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Waipā Kuleana

Kamealoha Kuleana Lumaha‘i Beach (2001) Limahuli Garden (1998)

Kilauea Point NWR (Crater Hill/Mōkōlea Point, 1988) LIHU'E

K A U A'I N I'I H A U

Alakoko Fishpond (2021) Pūpukea-Palamalū (2007) Sunset Ranch (2010) Waimea Valley (2006) Pu‘ukua (2019) Kōkua Learning Farm Kamananui Ka‘ala Farm (2003) Lands of Lihu‘e - Galbraith (2012) MA‘O Farms (2009, 2010, 2019) Honouliuli Preserve (2010) Moanalua Valley (2007) ‘A‘ala Park Wailupe Nature Preserve (2019) Kānewai Spring (2017) Hāwena Heiau Complex and Keawāwa Wetlands (2014)

What’s Next for the Trust for Public Land in Hawai‘i State Director Lea Hong describes new and ongoing projects, the nonprofit’s focus on food security and returning land to Native Hawaiian control

BY K RY STAL S PEAR

Q

UESTION: WHAT IS ONE OF YOUR MAJOR PROJECTS FOR 2023?

We have a pilot Parks for People project at Honolulu’s ʻ‘A‘ʻala Park (next to Chinatown), diving deep with the community into their concerns about the park and working with UH’s Community Design Center on concepts to present to the city.

Folks want culturally relevant community events to make the park a more welcoming, safe and vibrant place. So we’ve helped support Chinatown 808’s Lunar New Year festival that closed down Beretania Street to vehicles. We’ve facilitated skateboarding lessons for youth by teachers from APB Skateshop just across the street. We’ve got dog obedi-

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ence lessons and the Kamehameha Schools Mural Club designed murals installed on utility boxes and bus stops.

ANSWER :

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Q: WHAT EXISTING PROGRAMS DO YOU HOPE TO GROW?

Our Aloha ‘ʻĀina and Sustainable Hawai‘i programs will continue and, hopefully, grow stronger. The Aloha ʻ‘Āina program, now 16 years old, works closely with Native Hawaiian communities to return lands to Native Hawaiian ownership and/or stewardship.

Sustainable Hawai‘i protects farmland and lands that produce our food and fresh drinking water. Food security is very important to us: We’ve adopted the same goal as the state of Hawai‘ʻi, which is to try to double our food production so more dollars stay in Hawai‘i.

Completed project Current project Conserved land

A:

The Trust for Public Land says it has protected over 77,000 acres in Hawai‘i since 1979. Here are its projects.

Q: WHAT ARE THE BIGGEST CHALLENGES FACING YOUR ORGANIZATION TODAY? A: It’s always challenging to raise millions of dollars. Land in Hawai‘i is very, very expensive, but luckily people, including elected officials, really care about it, too. So we’re able to raise the money needed to

preserve iconic places.

We depend on multiple sources. We go to the state and county and maybe seeking federal or private funding. So we really have to facilitate cross-agency collaboration and make sure we’re all on the same page. It’s also an opportunity to open lines of communication and be transparent to the landowner and community.

Turtle Bay Ag Lands (2016) Kahuku-Kawela (2015) Waimea Native Forest (2019) Whitmore Agricultural Lands (2016) Helemano Wilderness Area (2018) Hakipu‘u Lo‘i Kalo (2020) Waiāhole Beach Park (1995) Kāne‘ohe Pali to Lo‘i Maunawili Forest & Keko‘owai/Pālāwai/Makali‘i

Pa ci fic Ocean

HONOLULU

Ka Iwi Coast Mauka Lands (2017)

O'A H U

Hālawa Valley I-III (1998, 1999)

KAUNAK AKAI

M O L O K A'I

Nā Wai ‘Ehā

Ka‘ehu Bay & Wetlands (2012) East Maui Rainforest WAILUK U

L A N A'I

HANA

Kamehamenui (2020) M AUI

Mū‘olea Point (2004) Haleakalā National Park (Ka‘āpahu, 1998) Potential Haleakalā National Park Expansion

K A H O'O L A W E

Lapakahi (2011) Pāo‘o (2010)

Kaukola Point (2012)

WAIMEA

‘Anaeho‘omalu Kapalaoa H A W A I'I HILO

KAILUA - KONA

Kuamo‘o (2015)

Wao Kele o Puna (2006) Kahaiale‘a (2006)

Pu‘uhonua o Hōnaunau (2006) Kauleoli (2016) Honu‘apo Ranch Lands (2021) Pōhue Bay (2022)

GRAPHIC CREDIT: COURTESY OF TRUST FOR PUBLIC LAND

0

25

50

Mil es

Q: THIS YEAR MARKS 50 YEARS SINCE THE FOUNDING OF THE TRUST FOR PUBLIC LAND IN 1973. HOW DO YOU SEE ITS LEGACY WHILE MOVING TOWARD THE FUTURE? A: From the get-go, there was a lot of interest in Hawai‘ʻi. It is reflected in the 49, going on 50 projects completed in Hawaiʻ‘i.

± Some are iconic, like Waimea Valley, Haleakalā National Park and the National Wildlife Refuge at Kīlauea Point on Kaua‘ʻi.

The impact on the community has been profound. These lands will be around for a long time and undeveloped long after I’m gone. It’s comforting to know that and humbling to be a part of that in some little way.

Kiolaka‘a (2022)

Kalapana (1979) Kāwā Bay (2011) Honu‘apo Fishpond (2006) Kaunāmano (2021) Kāwala (2019) Manāka‘a Fishing Village (2021) Waikapuna (2019)

The Trust for Public Land has a strong think tank that helps public agencies throughout the nation raise money for conservation, which led to the establishment of open space funds that exist at the county level and a state fund that the trust worked on with other organizations.

Since the advent of those

public funding programs, over $300 million of local funding has been generated for conservation and the number of projects has accelerated. That is reflective of those 50 years and has an amazing impact.

THIS INTERVIEW HAS BEEN EDITED AND CONDENSED.

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B I Z X :

A DV I C E

F R O M

E X P E R T S

Things to Consider When Renovating Your Office Two leaders at Servco Pacific describe what went into their newly remodeled headquarters in Honolulu

Servco Pacific highlights its musical instruments and automobile divisions with guitar accents on the ceiling and an antique car on the floor.

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PHOTOS: COURTESY OF SERVCO PACIFIC

BY M IK E REGA N A ND JILL KAWA KA MI

S

OME COMPANIES HAVE TAKEN ADVANTAGE of the

return to full-time in-person work to rethink and renovate their offices to better suit contemporary needs and goals.

At Servco Pacific, we recently completed renovations on our corporate headquarters, which serves over 150 team members across several corporate teams.

We unveiled the renovations in April with a video tour (tinyurl.com/servcoredo).

Based on our experience, here are the top things to consider when doing an office renovation: Start by considering how the office will be used.

Will team members come in every day or just a few times a week? Will they have assigned desks or rotate? These policies impact how much space you’ll need and how versatile each space must be.

1. REVIEW POLICIES:

2. UNDERSTAND EMPLOYEE WORK HABITS : Find out from team mem-

bers what their “normal” day looks like. Do they need more collaborative spaces for in-person meetings or more isolated areas for calls and virtual meetings? The arrangement of an office significantly impacts productivity, collaboration and culture.

At Servco, we complemented individual desk spaces with open collaborative spaces, conference rooms and phone booths to fit varied needs.

The office renovation incorporated employees’ needs for both private and collaborative work spaces.

for a full renovation or do they need to be convinced? Identify who the final decision-makers are, understand their priorities and make sure to address their specific concerns when seeking approval.

5. SELF-REFLECT : Before starting, reflect on your company’s values, priorities and brand personality. Think about what your brand stands for and how your office space can reflect that. At Servco, where half of our business lies in automotive mobility and the other half lies in musical instruments, our renovated space is built in a former car dealership, with an antique vehicle as the centerpiece of the lobby, guitar-shaped accents on the ceiling and Fender guitars decorating the walls.

4. BE ENVIRONMENTALLY FRIENDLY : An office renovation is a great opportunity to implement environmentally friendly designs. To be greener, we included motion-sensor light fixtures, designated recycling areas, and energy-efficient appliances throughout our office space.

The building exterior remains untouched, besides a touch-up paint job, projecting humility and paying homage to our start as a two-car garage in Waialua, while the open-concept interior design encourages innovation and teamwork – two of our core values – and conveys the company’s growth mindset.

3. THINK ABOUT EXECUTIVE APPROVAL : Is your leadership team on board

Use your workspace to similarly embody and reinforce your company’s values wherever possible.

THIS MONTH’S EXPERTS:

MIKE REGAN, EXECUTIVE VP AT SERVCO PACIFIC

JILL KAWAKAMI, VP OF FACILITIES AT SERVCO PACIFIC

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N O N P R O F I T

W I T H

A

M I S S I O N

Never Quit Dreaming Helps Special Needs Kids Have Fun and Be Part of a Team

BY AUSTIN BO URCIER

Never Quit Dreaming teaches sports skills to youth with special needs, among other programs.

playing baseball with his father and other kids while growing up: catching grounders, hitting homers and, most importantly, being part of a team. But as he grew older, he realized Hawai‘i lacked youth sports resources for special needs individuals.

“The one that bothered me the most was baseball. You see all these great athletes coming out of baseball,” he says. “But when you look at the special needs community, there is no baseball program on the island. … That’s what really drove me.”

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“WE TRY TO CREATE A MORE POSITIVE EXPERIENCE FOR THESE FAMILIES.” — Kristopher Dung, Director, Never Quit Dreaming

Dung started Never Quit Dreaming in 2014, a 501(c)(3) nonprofit to help those with special needs and disabilities participate in group activities. Today, he says, NQD offers baseball, basketball, golf, soccer and volleyball programs.

Often, everyday tasks like shopping or going to the movies can be difficult

with an autistic or disabled child, so Dung works with companies to provide private times for these families or to adjust activities to better fit the children.

“We try to create a more positive experience for these families.”

At a movie showing, “we can dim the lights and lower the sound which makes

PHOTO: COURTESY OF NEVER QUIT DREAMING

L

IKE MA NY OTHERS, K RISTOPHER DUNG FONDLY REMEMBERS

it more accommodating for our community,” Dung says. “We have a collaboration with the Crocs store in Waikele, where parents can go in prior to the store opening to the public. It’s just these families that can spend a quick hour shopping” without having to face stares and negative reactions from others.

The parents are thankful and hopeful when they see their children involved in these activities. One mom approached him after enrolling her daughter in the soccer program. “She looked at me and said, ‘I can finally be a soccer mom.’ That is the importance and what it means to those families.”

Dung says the children love it: They participate, have fun, don’t worry about being excluded and progress at their own rate.

NQD arranges for its young athletes to meet with the UH Warriors Baseball team after every home game. The kids walk the field and toss the ball with the UH players – people they see as heroes – and form bonds, “which means the world to them.”

The nonprofit also helps adults with disabilities through Project Kapa, “a design studio where individuals can create and design merchandise for the public.” Dung says the adults learn practical skills while letting their creativity flourish.

At age 21, disabled individuals must leave public school grounds and are no longer covered by many government programs, Dung says. “At that point in that transition, you see a lot of special needs individuals have a difficult time.

That’s where Project Kapa fills that gap.”

NQD supplies them with materials to be productive. “We give them digital software to design logos or drawings.

We’ll then take the logo, press it on a shirt and sell it to the community. It’s a way for these individuals to feel woven into society, a way for them to express their talents with the community, and a way for them to develop job-related skills as they move forward.”

Dung says NQD has about 150 volunteers and no paid staff. He welcomes donations at nqdhawaii.org and at the nonprofit’s Instagram and Facebook pages, but especially seeks volunteers willing to donate their time to help the kids and show them that others care about them.

The child-focused nonprofit also teaches adults about traditional medicine, making poi pounders and growing food.

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How Nonprofits Help Hawai‘i’s Struggling Middle Class Gain Financial Stability 30

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by L I A N N E Y U photography by K E ATA N K A M A K A I W I A N D A A RO N YO S H I N O

IN AMERICA’S MOST COSTLY STATE, 44% OF RESIDENTS CAN’T AFFORD BASIC EXPENSES. BUT THERE ARE PROGRAMS FOR A WIDE SPECTRUM OF PEOPLE, INCLUDING HIGHLY EDUCATED YET UNDERPAID PROFESSIONALS. H AWA I I B U S I N ES S

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What Does ALICE Stand For? n 2018, Aloha United Way introduced a way for us to talk about and measure Hawai‘i’s working poor. ALICE, which stands for asset limited, income constrained and employed, provides a common framework for identifying and quantifying the people in our state who are above the federal poverty line and don’t qualify for many government assistance programs, yet can’t afford basic necessities to remain stable and self-sufficient.

In the last five years, we have seen this segment grow from 42% to 44% of the state’s population.

SUCH ALARMING STATISTICS CONTINUE TO DRIVE P H I L A N T H R O P I C A N D L E G I S L A T I V E E F F O R T S to help

those living paycheck to paycheck. Partnering with the Hawai‘i Community Foundation, AUW funds a cohort of nonprofits dedicated to helping ALICE households achieve economic security. These 17 nonprofit groups focus on a variety of needs, skills and services, including job training, career advancement, financial planning, public benefits programs, affordable housing and civic leadership training. In addition to improving their own situations, cohort members are building pipelines to each other.

“Sometimes when you’re in the work of serving the community, you neglect the mechanisms of your own organization, and miss opportunities to improve those systems. As a collective impact cohort, we look for ways to support and improve the work of individual organizations as well as ways

to collaborate, utilizing resources such as information and data more effectively,” says Keoni Kuoha, director of HCF’s House Maui Initiative.

The ultimate purpose of funding a cohort of agencies, as opposed to putting all the eggs in one basket, is to foster a system that can serve the whole person, says AUW President and CEO John Fink.

“There’s usually a confluence of events that affect people. If they have housing problems they might have education or training problems or may not understand financing or might have food issues.

The more we look at people in a holistic way, the better we can help them get on track.”

But while the concept of ALICE has served as a powerful rallying cry, cohort leaders we interviewed all stress that it’s not enough. The actual people who live with financial insecurity also need to recognize themselves in the definition. They need to know that

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“When they hear about ALICE, they may assume it’s people who aren’t as well off as they are. … But if 44% of us are in this situation, there should be no shame in saying we need help.” help.”

SU ZA NNE S K J OLD C O O , A LOHA U NITED WA Y

they have a right to seek help, and that there are services available for people just like them.

“These are families that are contributing to our societies as ministers, pastors, nurses and parents.

When they hear about ALICE, they may assume it’s people who aren’t as well off as they are. They may think they aren’t supposed to ask for help. But if 44% of us are in this situation, there should be no shame in saying we need help to make it through,” says Suzanne Skjold, AUW’s COO. The leaders we spoke with also cautioned against letting names stigmatize or stereotype. This can be especially crucial when it comes to terms like ALICE, which focuses attention on the negative qualities of being limited and constrained.

“There’s a potential byproduct of naming, and that’s this othering,” says Ryan Kusumoto, president and CEO of Parents And Children Together. “It creates a group of people and makes us think that we

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need to do something for them or to them that will get them to a better place. There are economic challenges, absolutely. But that doesn’t mean their daily lifestyles are wrong. In fact, some of our ALICE families are the strongest cultural keepers of our communities, and we should be learning from them and living their values.”

In this piece, we explore the ways in which ALICE households have partnered with the cohort of nonprofits to become more economically resilient. But in our conversations with leaders as well as the people they serve, one consistent message emerged: The term ALICE, as important as it is for establishing a shared framework, doesn’t capture the complexity and resilience of the people it refers to. As Fink puts it, “ALICE are not just numbers on a page; they are living, breathing souls that represent what Hawai‘i is all about.”

Beyond the literal meaning of the acronym, what does ALICE stand for?

ALICE STANDS FOR PEOPLE DOING IMPORTANT WORK HONA-MAE COBB WALKS ALONG THE S T R E E T S O F O ‘ A H U where homeless people

congregate, searching for those who suffer from the most severe forms of mental illness. Her work for The Institute for Human Services often brings her to people like Royce.

“I first started seeing him in Chinatown. He was a skinny meth user, always on the streets, never showered. He had swollen legs, lice on his body and head.

He refused our services, but we didn’t give up,” says Cobb. “After several weeks, he finally agreed to go to a clinic, where he could shower, get fresh clothing and be medicated for his illness. When I visited him at a shelter a few weeks later, he was in clean clothes and reading by his bed. It made me so happy. This was someone who’d been homeless for over 15 years.

“I love what I do. This work has given me so much purpose,” she adds.

Cobb herself grew up on the streets with a single mom who used drugs and was in and out of jail. As a parent, she has also gone through phases of living out of a car on the beach with her kids.

“There’s this whole population of children and families that struggle with homelessness that we don’t often hear about,” says Ryan Catalani, executive director of Family Promise of Hawai‘i. “When families are so close to the precipice, any one thing

can set them over the edge. It’s better if we can keep them in housing with things like rental assistance so they don’t have to go through the long and traumatic process of trying to regain housing and restart.”

Thanks to organizations including Family Promise of Hawai‘i and Catholic Charities Hawai‘i, Cobb now lives in a subsidized apartment for single mothers. But while it’s very affordable by O‘ahu standards, rent nonetheless eats up one full paycheck each month. She worries every day that her car will break down and she won’t be able to afford repairs or a replacement.

Similar to others in the ALICE community, she makes too much money to qualify for SNAP, or the Supplemental Nutrition Assistance Program, and because her youngest is 7, he is too old for WIC, the food program that targets women, infants and children. Cobb has high blood pressure, is prone to infections and struggles with anxiety and depression. And while her family is on the Med-QUEST health plan, she admits to holding off on her own care.

“I keep putting it off, and my work day comes and I’m swamped. I’m trying to save personal time for surgery. I figure as long as I can make it through the day, that’s a win for me,” says Cobb.

Hawai‘i Children’s Action Network Executive Director Deborah Zysman says that the people doing some of the most critical work in our communities are ALICE themselves. While there are agencies that provide training to help people transition into higher-paying work, Zysman says it is just as important to make sure people like Cobb can continue the work they are doing and still be economically secure.

Entrepreneur Mattie Mae Larson struggled to land a traditional business loan.

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“We need people to work in elder care, child care, teaching, retail or, like us, in nonprofits. We have to figure out how people can do full-time work with people with disabilities and be able to pay rent, have some savings and put food on their table. Getting them to move out of these sectors for higher-paying tech jobs in California shouldn’t be the goal. This is about fixing a broken system,” Zysman says.

ALICE STANDS FOR ENTREPRENEURS EXT TO THE EARRINGS SHE SELLS,

Mattie Mae Larson likes to display plastic packaging that would otherwise have gone in the trash, watching people’s eyes go wide when they make the connection. All of her products, which include jewelry, beach totes, bookmarks, keychains, pouches and wallets, are made from plastic material that usually becomes landfill.

“We are all about sustainability and having less waste by taking and processing plastics, including the byproducts of food service,” she says, describing her company, Upcycle Hawai‘i, as being in the business of creating “trashion.”

Growing up on Hawai‘i Island, Larson was surrounded by entrepreneurs. Her father owned his own heavy-equipment business, her uncle was an auto mechanic and many people in her community worked at the farmers market. Even though her family struggled from paycheck to paycheck, she felt confident that her entrepreneurial drive and good credit scores were enough to start a business.

But then she discovered how banks actually work. “If you go there and ask for a loan without a ton of money and a 10-year history, they don’t care if you have 20 references and a great job history.

Meanwhile, my peers and colleagues who came from rich families were given absurd amounts of loans for their businesses,” says Larson.

“I know my parents carry some guilt for the fact that I couldn’t get access to money, which is so ridiculous because they worked so hard their whole lives.”

Ahu Hettema, chef and CEO of Istanbul Hawai‘i, had a similar experience as a struggling entrepreneur.

Her business idea came to her at a particularly difficult time in her life: As an immigrant in Hawai‘i, she wasn’t sure if she could make it here.

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Then her mother came for a visit and, to cheer her up, started cooking her favorite childhood dishes.

“Food sparks all your memories and feelings about who you are. It changed something in me.

I started cooking, which I enjoy so much. I can’t express it in words, but it started my healing process,” says Hettema.

She and her mother began selling the food of their native country out of a food truck at a farmers market, and after enthusiastic responses from customers, she realized there was an opportunity to open a restaurant. But in order to develop the space she had found in Kaka‘ako, she needed a loan.

“We went to a total of 30 banks in Hawai‘i as well as on the mainland. And not one of them wanted to fund us,” says Hettema.

Entrepreneurs like Larson and Hettema, who have few-to-no resources of their own, are typically rejected for loans because they are considered too high risk and low margin to be viable investments, says Patti Chang, CEO of Feed The Hunger Fund. Recognizing this, Chang saw an opportunity to provide loans as well as technical assistance – including financial literacy, business planning guidance and credit counseling – to low-income entrepreneurs.

“We are the first responder for many of these folks who need loans. They will get rejected from so many other sources. When you look at the high cost of living, some of our folks are very poor and below ALICE, especially farmers,” Chang says.

Feed The Hunger Fund focuses on businesses that support healthier food systems within the state. “We look at food enterprises in Hawai‘i, from soil to fork and everything in between,” says Chang. “We do so because food is everything. After finishing a meal, we talk about the next meal. And from a political sense in Hawai‘i, it’s also where immigration, labor laws, climate change and plantation labor all came together. Not to mention that food is so essential to our communities because it’s so cultural.”

Chang believes that supporting entrepreneurship within the ALICE population can create jobs for more people. “We’ve had individuals like a single mom with three kids trying to make kimchi on the side. We are willing to take more risk because when folks are successful, they hire more employees.”

With two loans from Feed The Hunger Fund, Larson was able to sign her first commercial lease, buy equipment and hire three employees. While she still sees herself on the precipice, she is proud that the business makes more money every year and that she has been able to

Larson at Upcycle Hawai‘i, which she launched with a loan from Feed The Hunger Fund.

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provide one of her employees with full health care.

“They were the first and only ones that took a chance on us. And they didn’t just give us funds, but helped navigate us to make the right decisions and were there whenever we needed help,” says Larson.

Hettema used her loan from the Feed The Hunger Fund for payroll, rent, furniture and food. Today, Istanbul Hawai‘i has 16 employees and is considered one of the hottest restaurants in Honolulu. “Because of that loan, we could open the doors. And when we did, people just kept coming and supporting us. It got my business going. It turned our engine on.”

ALICE STANDS FOR WORKING PARENTS N 2019, CALVIN KĀ‘AIALI‘I MATTHEWS’ SON W A S B O R N and, shortly after, was diagnosed

with a rare genetic syndrome that affected the communication between his brain stem and other parts of his body. This meant, among other things, that Matthews’ son needed to be on a ventilator whenever he slept. With his wife at home caring for their child full time, Matthews became the sole breadwinner.

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Despite having a university degree in business administration and a full-time job as a customer service representative, Matthews didn’t earn enough money for the family to get its own place. Living with his parents, he juggled work and numerous medical appointments for his son, and supported his Japanese wife, who didn’t speak much English and had few friends in Hawai‘i.

“Living paycheck to paycheck can be so scary. If I was on my own and had zero dependents, it would be a different story. But because two people rely on me, there is a lot of pressure to succeed with my career and income. There’s also the added pressure of all these expenses related to making sure my son’s health is going smoothly,” says Matthews.

“We cannot make any mistakes. We need to make sure his appointments are up to date. And when he’s asleep we must make sure he’s connected to a ventilator. There’s so much that goes on mentally in my head all of the time.”

Matthews’ habit of collecting points from different rewards programs eventually led to a solution. Having signed up for a membership card with Goodwill Hawai‘i, he received regular promotional emails and, in one, learned about the organization’s Google IT program that focuses on fundamental technical skills. Accepted in late 2020, he completed the self-paced remote program in half a year.

“I’ve always been interested in IT as a hobby,

but this email was a golden opportunity for me to transition away from my current field,” he says.

Goodwill Hawai‘i can also connect people to courses in other areas, including the medical field, massage therapy, child care, food handling, personal training and truck driving, according to Emily Lau, vice president of mission services. These certifications are often offered online, and some can even be done in a day.

And Goodwill Hawai‘i’s career development model continues beyond skills training. “We have a whole support mechanism that includes emotional support from our staff and connections to help people find jobs. Individuals might have different family challenges and without support, people often quit in the middle. Our staff is there to encourage and help them think about ways to overcome,” says Lau. Just one month after getting his Google IT program certificate, Matthews secured a job at a tech company, increasing his salary by 20%. His family was finally able to rent its own apartment.

But just as important as the additional money is the fact that his new job is fully remote, which allows him to be at home. “There was one time when my son’s oxygen level dropped quickly. But I was just five steps away and was able to give him oxygen and call an ambulance. That gave my wife so much peace of mind. Before, it was so hard for me to go to the office, leaving my wife and son at home. Being physically there has made such a huge difference.”

ALICE STANDS FOR STAYING ROOTED IN HAWAI‘I, DESPITE HOW HARD IT IS IMO CARVALHO CARRIED A LAMINATED P H O T O O F H I S D R E A M H O U S E to remind

him of his goal every time he opened his wallet to pay for something.

For Carvalho, though, that goal felt unattainable for so long, despite his master’s degree and a combined income, with his husband, that exceeded $100,000.

“We were making too much for entitlement programs but not enough to cover our expenses, which included two vehicles, health care, food, bills, rent, utilities, water and electric,” he says. “When the system looks at who is ALICE, we go by median income as the metric. But that doesn’t take into consideration area median expenses. Our expenses were so high, it was always difficult to catch up.”

To compound the pressure, his husband developed a chronic disease in his leg, requiring travel to medical specialists and time off work.

“We felt numb to the routine. We were just living to work and living to survive, and when you realize that everyone else is living the same way, it

“Because two people rely on me, there is a lot of pressure … (including) expenses related to making sure my son’s health is going smoothly.”

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Calvin Kā‘aiali‘i Matthews moved from customer service to IT following job training from Goodwill Hawaii.

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becomes normalized.”

But what continued to motivate Carvalho toward the dream of homeownership, despite even his husband’s skepticism, was his own upbringing. “I grew up in foster care and if you ask a lot of foster-care kids who live in unstable housing and bounce around from home to home, one of the biggest things we want is a stable place of our own. To make our own rules, make our own way of living, create our own identity.

You can do that as a renter, but there’s a longing to have your own piece of paradise.”

Carvalho admits that although he worked with ALICE populations at AUW, he was unaware of the services available for people like himself who were struggling to buy a home.

“As somebody who is very involved in communications and public awareness, my limited knowledge of that information is pretty telling.

Most people don’t think they are supposed to approach service providers unless they are in a crisis state. But the truth is, if they are struggling enough, they should get in touch.”

It was a friend who introduced him to the Hawai‘i HomeOwnership Center. Carvalho and his husband started with a set of classes that explained the entire purchase process, the role of the Realtor, types of mortgages and loan programs, and how to create a financial action plan.

They also underwent an affordability analysis.

“We take their income, debt and sample closing costs, and come out with a sample loan amount. They can then see what they would likely qualify for,” explains Executive Director Reina Miyamoto. “But just as importantly, it helps them see what they might qualify for if they didn’t, for example, have any credit card debt. In some cases, it has motivated people to get more education or decide they really didn’t need such a big car.”

Carvalho says the center helped him become more aware of his spending habits, which ultimately led to a healthier relationship with money. “At the time, we were always eating out since it was so convenient, but the budget template and saving receipts made us see how much we were actually spending. I realized I was spending like $3,000 a year on Starbucks.

That’s what convenience does – it’s like a drug, it makes you feel good about a decision since it’s so easy and you justify it by saying it’s just one time. But that’s three grand that could have gone into an investment. Then you realize that’s a behavior that can change.”

After three years of regular accountability meetings with their coach to talk about how they were doing with their goals, Carvalho and

his husband bought their first home. A year and a half later, the value of that condo had increased so much that they qualified for another mortgage, allowing them to upgrade to a single-family home.

Michael McCray, a coach at Hawai‘i HomeOwnership Center, encourages that kind of long-term view, especially for people who can’t imagine owning a home in their current situation. “I tell the folks that are attending, think of this like a fitness goal. Let’s say you want to lose 20 pounds by a wedding. Would you rather have six months or six weeks to do it?

Now is the perfect time to start because you can take baby steps. You can do a little at a time.”

Carvalho acknowledges that everything may have been a lot easier if he and his husband had moved to a more affordable part of the country.

But in the end, they decided to stay for the sake of starting a family in the one place they consider home.

“Every time I opened my wallet, the laminated photo of my dream home reminds me that generational wealth is built over generations, just like generational poverty is built over generations. It reminds me that breaking this cycle is not just for me, but for growing a family. It’s a long, long journey. It requires a lot of patience and values. But as long as you have your priorities and goals and you make incremental progress year after year, it actually is possible.”

ALICE STANDS FOR THE VALUES OF THE COMMUNITY ĀPUANA SIMPLICIANO WAS PREGNANT WHEN SHE CAUGHT COVID

from her 4-year-old son. Not only did it impact her health, it also affected her unborn child, requiring doctors to induce labor early.

Although her family was reeling from health issues and caring for a newborn, she was worried about her finances and the cost of taking more time off. She ended up cutting her meager six-week maternity leave short.

“We’re educated, fully employed and we don’t take government assistance. And this is what we’re dealing with. With all the medical bills and the surprise of having to take time off of work because of Covid, it really hit me that we’re a payH AWA I I B U S I N ES S

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check away from homelessness,” she says.

Despite having a doctorate in education and a master’s degree in public health, the experience made her realize how precarious life is for so many people, including herself, and how families need big, systemic changes to gain a measure of security. “I felt helpless being in a system where things weren’t working and being in financial stress. Lots of times as a parent, I felt like I was on my own.”

She found her voice and confidence while participating in the Hawai‘i Parent Leadership Training Institute, or PLTI. Now in its sixth year, PLTI, organized by the Hawai‘i Children’s Action Network, is a 20-session program that trains parents on leadership and civics. Participants learn how the government works, how to engage with the media and how to effectively advocate for issues such as affordable child care, paid family leave and raising the minimum wage.

“We are a bit different from other nonprofits because we are not a direct service organization.

We do movement building and advocacy with ALICE families,” says Zysman, the action network’s executive director. “We believe that families know what they need and see where the system is not working. We work with parents looking to step into leadership who might not think they have the skills, networks and camaraderie.

“Our motto is transforming parents who care into parents who lead.”

Simpliciano has drawn on the training to become an advocate for clean air in the classroom, educating teachers on ventilation and how to use carbon dioxide monitors and even to build their own DIY air-filtration systems. For her, the consequences of getting sick were just too high.

“There may be people making policies that aren’t experiencing the same type of struggles as the average parents. If we stay quiet and don’t know the avenues for advocating, things are never going to get better. The voice of the community can be a cohesive one. It can be powerful and make change,” Simpliciano says.

Kusumoto, the Parents And Children Together president and CEO, urges everyone working on ALICE issues to take the time to listen to the people they want to serve.

“The community is already talking. They are having conversations and they already know how to solve some of these concerns,” says Kusumoto. “One thing we’ve learned is that the best solutions are coming from the community. They might just need help getting some resources. But for us, it’s important to find ways to be legitimate, gather intelligence, understand stories, lift up their leaders and let the community take the lead in solving their issues.

“If we can do a little less to people and for people, and focus on doing a little more with people, we’re all going to be in a better place.”

“If we stay quiet and don’t know the avenues for advocating, things are never going to get better.”

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P RE SE NTE D BY

Join our host Unyong Nakata of Nakata Advisory as she talks with some of Hawai‘i’s most influential business and community leaders.

Jack Wong Kamehameha Schools

Scott Seu Hawaiian Electric Industries

Bella Hughes Better Sour & Hawai‘i FoundHer

AVA I LA BLE E V E RY OT HE R T HU R S DAY ON TH ESE PO D CA ST PL AT FO R M S : Locally Owned, Locally Committed

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Improving Health for Hawai‘i Kaiser Permanente is committed to improving the health of the entire community by addressing food insecurity and climate change.

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Fighting Hunger How Hawai‘i nonprofits are bringing fresh food and produce to those in need.

W

hen you think about health, you might think of doctor visits and medicine. But what about access to healthy food? Or a safe place to live? A person’s health is often determined by factors outside of the health care system.

Evidence shows that these social determinants of health – including access to nutritious foods, housing stability, and economic opportunity – are important contributors

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to good health outcomes.

Kaiser Permanente has a longstanding commitment to making sure that people have opportunities to be healthy and thrive by investing in organizations that work to improve social determinants, such as distributing healthy, nutritious meals.

One continuing consequence of the pandemic has been a 50% increase in food insecurity in Hawai‘i since 2020, with kupuna and keiki struggling the most.

Nutritious food is a key to sustaining a healthy lifestyle, but some families and individuals must make hard choices between buying food or paying for a place to live. Too often that means they’re going hungry. According to Feeding America, an astonishing 136,190 people go hungry every day in Hawai‘i, and over 50,000 of these are keiki.

Kaiser Permanente contributes to improving food security by investing in innovative programs by food banks and other community organizations to improve access to healthy food for the most vulnerable in our communities. Last year, Kaiser Permanente awarded $245,000 to organizations focused on increasing food security.

Improving the supply of fresh, local food not only helps solve

COVER PHOTO: COURTESY OF HAWAI‘I FOOD BANK; PHOTO: COURTESY OF ALOHA HARVEST

The Aloha Harvest team prepares meals and delivers them to kūpuna as part of its Meals with Aloha program.

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Support to Hawai‘i Community Based Organizations

hunger, but has additional benefits for Hawai‘i farmers, and can create opportunities to deliver other social services to people in need.

Last year, Kaiser Permanente funded more than $2.2 million in grants to local community-based nonprofits to support key areas.

From Farm to Food Bank

HOMELESSNESS AND HOUSING

$725,000

One way Hawaii’s food banks are tackling food insecurity is by making sure no food is wasted. In 2017, the international nonprofit Natural Resources Defense Council found that 40% of all food in the U.S. never gets eaten and ends up in landfills.

At some farms, there are crops that never get harvested. When there are no buyers, it doesn’t make economic sense for farmers to collect the food they can’t sell, so they plow over the crops instead. To address this, Kaiser Permanente awarded grants to the Hawai‘i Foodbank and the Maui Food Bank to give them the means to purchase the fresh produce from those farms before they are lost.

“We know for many families

who are food insecure, fresh produce can be the first thing that falls off their grocery list,” says Amy Marvin, president and CEO of the Hawai‘i Foodbank. “Prices for food at home for groceries in Honolulu went up 25% in the last three years, which is incredible.”

The Hawai‘i Foodbank serves O‘ahu and Kaua‘i. Last year, it distributed 2 million pounds of fresh local produce through its Farm to Foodbank program. It works with over 40 local farmers and pays the costs associated with harvesting and packaging the rescued produce.

The food is then distributed through various food bank programs, including the new Kūpuna Fresh project, which provides 8- to 10-pound bags of fresh produce to seniors already receiving food assistance through the Hawai‘i Foodbank’s Senior Food Box Program.

“Kaiser Permanente has just been an incredible partner to sup-

FOOD INSECURITY

ILLUSTRATIONS: GETTY IMAGES; PHOTO: COURTESY OF MAUI FOOD BANK

$245,000

HELPING PEOPLE ESCAPE POVERTY

$703,000

HEALTHIER SCHOOLS

Maui Food Bank works with local farms to harvest produce that will be distributed to people in need.

$590,000

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Food plus more Some organizations also provide individuals with wraparound social services along with food to ensure they get all of the support they need.

Aloha Harvest’s free weekly meal program, Meals With Aloha, for instance, partners with community health workers to ensure that kūpuna have access to social services, if needed. These services may include help with digital literacy, caregiver education, SNAP, and veterans benefits.

Meals With Aloha emerged during the Covid-19 pandemic, when local hotels and restaurants had huge amounts of excess food.

Today, the meals are a combination of purchased and rescued food.

“In 2019, the volume of food we rescued was at about 1.8 million

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Healthy Mothers Healthy Babies delivers cribs for kids as well as healthy foods for families.

[pounds] for the year. This past year, 2022, it was just a little over 3 million, so not quite double, but significantly more,” says Phil Acosta, executive director of Aloha Harvest.

Acosta says Aloha Harvest is always looking for new places from which to rescue food. It’s also looking for volunteers to take part in food harvests and farm days.

“We’re very grateful for the partnership with Kaiser Permanente, and with all of our other partners who are helping to continue the Meals With Aloha program,” says Acosta. “We encourage other folks to get involved… to reach out to us and see how we can collaborate.”

Healthy Mothers Healthy Babies is another nonprofit integrating food distribution into its programs and services. “We catch the people who fall through the cracks,” says Sunny Chen, executive director of Healthy Mothers Healthy Babies. “Food insecurity

remains a challenge for a lot of our families and it’s a way to get them into the door and then we provide them with other support services that might be needed.”

Its Māna ‘Ai program is a partnership with the nonprofit Lanakila Pacific, best known for its Meals on Wheels program.

Instead of meals for kūpuna, the program provides meals to new and expectant mothers and their families who are struggling with food insecurity. Clients can also be connected to other perinatal services, including birthing coaches and mental health professionals.

And Māna ‘Ai’s Cribs with Kids program can provide clients with food and diapers.

“It’s all interconnected, and it’s all part of the huge systemic issues that we face when we’re working towards health equity,” says Chen.

“Access to food is just so important.

It really does open doors.”

PHOTO: COURTESY OF HEALTHY MOTHERS HEALTHY BABIES

port not just food and strengthening food security, but also nutrition security,” says Marvin. “We’re really working to ensure that the food that we distribute is not just calories but healthy calories.”

Kaiser Permanente also supports the Maui Food Bank, which serves people on Maui, Moloka‘i, and Lāna‘i. The Maui organization has a similar program for the delivery of fresh fruits and vegetables called Fresh 4 All. Through that program, the Maui Food Bank purchases fresh produce from Maui farmers and distributes it to people in need.

“The folks that are getting this food typically are strapped on their budgets and don’t typically have the available funding to buy locally fresh produce, so this helps them actually get a taste for fresh and local,” says Rich Yust, executive director of Maui Food Bank.

Maui Food Bank serves about 12,000 people per month and around 80% of them are getting fresh produce. The Fresh 4 All program also supports local farmers by providing a consistent, direct source of revenue.

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How Climate Change Affects Health Often framed as an environmental issue, climate change impacts human health, too.

PHOTO: GETTY IMAGES

T

he relationship between climate and health is tightly wound.

Rising temperatures can cause heat-related deaths. Increasing air pollution can worsen asthma symptoms and cardiovascular disease.

Sea level rise can introduce contaminants to drinking water sources.

Within the next 30 years, the World Health Organization expects approximately 250,000 additional deaths per year due to climate change.

“We know that for there to be a change, it really means that people need to recognize climate change as not only an environmental issue but also a human health issue that affects each and every one of us,” says Seema Wadhwa, executive director of environmental stewardship for Kaiser Permanente.

The social determinants of health—nonmedical factors such as income, education, environment, and food insecurity—influence an individual’s health and well-being. Climate change worsens these impacts, particularly among vulnerable populations.

“Kaiser Permanente really understands the fact that what we do in medical care really accounts for just a small piece of a person’s health care and wellness,” says Dr. Marcus Iwane, chief of the West O‘ahu Medical Office in Kapolei.

He is seeing the effects of climate change, firsthand. “I think climate change is extremely important to build awareness for, especially in communities around

Hawai‘i, particularly because climate change is here. It’s happening now,” Iwane says.

Communities and populations with significant socioeconomic barriers and underlying health conditions or disabilities will be hit hardest by climate change and climate change-related disasters.

“There are Pacific Islanders who already struggle with a lot of chronic disease burden, you know, higher rates of diabetes, obesity, cardiovascular disease,” says Iwane. Climate-related events will exacerbate these issues.

“Heat and extreme heat-related

weather events are the No. 1 causes of climate-related deaths in the entire United States,” says Iwane.

Heat increases the risk for cardiovascular-related deaths and injuries.

It can lead to a sedentary lifestyle, which can lead to obesity. It can mean longer pollen seasons, which affects people with allergies and asthma. It can also cause droughts, which then affects water sources, crops, nutrition, and diet.

Sea level rise is another major climate change concern in Hawai‘i.

Roughly 1,000 chemically contaminated sites around the Islands are at risk of submersion due to flooding or coastal erosion, according to the Hawai‘i Department of Health.

The subsequent contamination to the ocean would put human health at even greater risk.

Kaiser Permanente is responding to climate change and its associated health risks by raising awareness, partnering with community organizations, and committing to environmental sustainability.

One of the top climate concerns in Hawai'i revolves around sea level rise and how it may introduce contaminants to water sources.

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Tackling the issue In 2020, Kaiser Permanente became the first U.S. health care organization to achieve carbon neutral status by buying enough clean energy and carbon offsets to remove more greenhouse gases from the atmosphere than they emit. That’s equivalent to taking 175,000 cars off the road.

Kaiser Permanente’s next goal is to reduce its greenhouse gas emissions by 50% by 2030 and 100% by 2050.

“We’ve taken a lot of action and have a lot of focus on reducing our impact, but we actually see our responsibility as going far beyond that,” says Wadhwa. “That includes making investments upstream in the community that have a downstream impact through that lens of environmental stewardship and looking beyond our walls.”

Just recently, Kaiser Permanente announced a partnership with BSR,

a global nonprofit business network, to implement a joint climate action plan. “We actually are hosting a series of events with the World Economic Forum to help businesses better understand how climate is impacting health because, we in the health care sector, we see it firsthand.”

Last year, Kaiser Permanente signed the Climate Coalition Pledge, which asks organizations to commit to act with speed, track carbon emissions annually, create a plan to reduce emissions, and share progress transparently.

“They’re the first organization in the medical field that has signed,” says Jeff Mikulina, director of the Climate Coalition. “They’re really at the vanguard of climate action.”

The Climate Coalition is an initiative started by the Hawai‘i Executive Collaborative—a group of business leaders united to take on some of Hawai‘i’s toughest

issues, including climate change. It helps organizations by providing a road map for how to reduce their carbon footprints. The coalition also wants businesses to work collectively to impact systemic change through policy changes.

“What we’re doing is trying to change the conversation and engage organizations in a new way,” says Mikulina. In addition to Kaiser Permanente, he says 33 other organizations have signed on with the Climate Coalition Pledge so far, including Alexander & Baldwin, Blue Planet, Merriman’s, Hawai‘i Gas, Hawaiian Airlines, and Hawaiian Telcom.

“We think that’s really the powerful piece in this… that we get organizations to really think about the entire system and their role in it to help make a difference,” says Mikulina.

“As we see it, in 2023, this is how you behave as a good corporate citizen.”

Going Mobile

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Kaiser Permanente's new mobile health vehicle is unlike any other in Hawai'i.

It also offers a few nonmember services at no charge. “For our nonmembers, we’re offering blood pressure and other health screenings," says Jacinto. “We hope to, once flu season comes back around, offer flu vaccines and Covid vaccines to nonmembers also.”

Since its launch, the mobile vehicle has

operated at community events, but Jacinto hopes to have a schedule soon of set times and places so people know where the vehicle will be parked. Members interested in knowing where the vehicle will be next and wanting to make an appointment may call Kaiser Permanente's one number for care at 833−833−3333.

PHOTO: COURTESY OF KAISER PERMANENTE

In April, Kaiser Permanente launched a 40-foot-long mobile health vehicle on O‘ahu. Equipped with two exam rooms, a laboratory and state-of-the-art medical equipment, the vehicle is unlike any other in Hawai‘i. It allows Kaiser Permanente to take its services on the road and reach communities where there are no clinics.

“The intent was to be able to bring our primary care services to our members on the remote parts of the island where our members might have difficulty either getting to one of our brick-and-mortar medical facilities or, basically, they’re not coming in from those areas of the island,” says Shaunte Jacinto, RN manager for the mobile health vehicle. “We wanted to try to bring it close to them.”

The mobile vehicle is staffed with a physician’s assistant, a registered nurse, and a driver/receptionist. Members can schedule primary care visits on the mobile vehicle for wellness physicals, follow-ups after hospitalization, wound care, and both chronic and acute illnesses.

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2O23

INDUSTRY OUTLOOK Hawaii Business Magazine asked companies on the following pages to provide our readers with an assessment of their industry for the remainder of 2023. The information provides a glimpse into the opportunities and challenges facing each one.

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INDUSTRY OUTLOOK 2O23

G70

ARCHITECTURE

construction timelines.

We are employing these measures at multiple projects that are expected to be completed between six months to two years.

Q& A W I T H :

Charles Kaneshiro, AIA, LEED AP President & COO G7O How have your most important projects and plans for 2023 progressed to this point?

The University of Hawai‘i Student Success Center is one of many high-profile projects G70 is designing. We partnered with Swinerton Builders to win the Design-Build com-

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petition for this project, which is a complete renovation of Sinclair Library at UH Mānoa. Design started in summer 2022 and is nearly complete. But along the way, there has been no shortage of challenges including a historically registered building, very old infrastructure, morphing scope, LEED requirements and unexpected discoveries. Through collaboration and a spirit of partnership, the team has been able to work through each obstacle and find solutions that will result in the ultimate success of the project.

Your clients and customers may have faced huge challenges this year. How have you helped them address those challenges?

One of the major challenges in our industry has been the sharp rise in the cost of materials and delays in procurement of goods.

Construction costs have skyrocketed, and projects are taking much longer to complete. To counter these issues, we have employed several strategies: • Planning and strategizing with our clients before we even start the design process.

• Setting a proper budget with escalation factors based on expected construction timelines.

• Allowing for a longer pre-construction period for submittal review and long lead item ordering.

• Partnering with reputable contractors to develop realistic procurement and

How has your most exciting product or service project progressed to date?

In early 2023, we announced the launch of the G70 HOPE Grant.

The grant will award $200,000 to non-profits that “create hope for Hawai‘i’s future generations.” We are looking for BIG, BOLD and outsidethe-box ideas that are transformative in nature.

On April 25th, we hosted an informational Zoom call which was attended by 30+ people. We’re looking forward to seeing the proposals and beginning the selection process in September!

G7O 111 S. KING STREET, SUITE 170 HONOLULU, HI 96813 (808) 5235866 G70.DESIGN

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INDUSTRY OUTLOOK 2O23

Hawaii Foodservice Alliance LLC WHOLESALE

Q& A W I T H :

Chad Buck Founder and CEO, Hawaii Foodservice Alliance LLC Your clients and customers may have faced huge challenges this year. How have you helped them address those challenges?

HFA is filling the labor shortage as a service.

The tight labor market is one of the biggest challenges that our customers are facing this year.

While our customers have struggled with a shortage of qualified labor for years, this post pandemic period has proven to be especially difficult for many.

To provide a solution for our customers during this time, we accelerated the expansion of our embedded and ancillary services. These services consist of HFA professionals reporting to our customers’ locations and working within our customers’ operations, and/ or providing dedicated services and functions that our customers are unable to staff on their own. Placements can be temporary, task specific, or permanent.

In all cases, our embedded services help our customers to operate at full capacity

and to keep their businesses operating. These efforts underpin the value we place on our relationships, our loyalty, and our long-term commitment to the success of our customers, especially when they find themselves in challenging situations.

How have important projects and plans for 2023 progressed to this point?

We are supporting the growth of our team members to meet the needs of our customers.

Providing our customers with professional staffing and project support creates additional opportunities for the career growth of our staff members. To support the ambitions of our staff members, we provide a variety of

internal education and training programs. Our field training offers free driver training certifications up to CDL-A (tractor trailers).

Our leadership training starts with basic supervisor training and extends to more advanced sessions based on Strength Finders, Brene Brown, Emotional Intelligence 2.0 and other material. We also have our own Toastmasters club to help our staff members hone their communication skills. To ensure staff members have the time to develop their skillsets, these courses are held on work time as part of their job functions. At HFA, our priority is to provide the tools for our people to grow into the best version of themselves – both personally and professionally. The high level of service and connection between our staff members and customers are a direct reflection of our internal investment in the goals and aspirations of our team members.

Driving Growth and Expansion Through Staff Development

H AWA I I F O O D S E RV I C E A L L I A N C E L LC 2720 WA I WA I LO O P H O N O LU LU, H I 96819 (808) 839 20 04 HFAHAWAII.COM

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INDUSTRY OUTLOOK

SPECIAL PROMOTIONAL SECTION

2O23

Pali Momi Medical Center H E A LT H C A R E

Left: Infusion treatment for cancer care; Below: Pali Momi Medical Center.

usually results in fewer side effects. For women, gynecologic oncologist Dr. Paula Lee has introduced sentinel lymph node mapping for vulvar cancer using the nuclear medicine technique.

Q& A W I T H :

Dave Underriner, Executive Vice President of O‘ahu Operations, Chief Executive Officer of Kapi‘olani Medical Center for Women & Children, Pali Momi Medical Center and Straub Medical Center How have your most important projects and plans for 2023 progressed to this point?

One of our biggest projects this year is the enhancement of one

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of our interventional cardiac catheterization laboratories. Pali Momi has the only catheterization laboratories in Central and West O‘ahu, which allow our cardiologists to perform minimally invasive valve replacements and repairs, fix artery problems and repair congenital heart defects. These lifesaving procedures are especially important as heart disease is the leading cause of death in Hawai‘i. We also recently welcomed cardiac electrophysiologist Dr. Hiroshi Ashikaga to our experienced cardiac team. Dr. Ashikaga is one of the first in Hawai‘i to use ethanol infusions to chemically treat complex heart rhythm disorders.

How have your most exciting product or service projects progressed to date?

Pali Momi built the first integrated cancer center of its kind in Central and West O‘ahu to provide the best comprehensive care in one place, close to home. Six years later, we continue to expand with the newest technologies. Surgical oncologist Dr. Victor Phuoc is one of the first in Hawai‘i to perform hyperthermic intraperitoneal chemotherapy (HIPEC) — a procedure that used to require Hawai‘i patients travel to the mainland. Dr. Phuoc removes abdominal tumors and applies highly concentrated chemotherapy directly to cancerous cells in a single procedure. HIPEC is more effective and less toxic than traditional treatments, and

What was the most important trend or change impacting your industry in 2023 and how has it evolved since January?

Pali Momi Medical Center was founded by Dr. Joseph Nishimoto to provide convenient, high-quality health care for the growing neighboring communities.

Thirty-four years later, our focus remains the same but the way our patients seek care has changed. Many are looking for help whenever they need it from their home.

So, we continue to enhance virtual care through MyChart, which allows patients to message care teams, receive face-to-face care wherever they are, request prescription refills and make appointments any time.

H AWA I ‘ I PAC I F I C H E A LT H , PALI MOMI MEDIC AL C ENTER 981079 MOA N A LUA R D, A I E A , H I 96701 PaliMomi.org

SPECIAL PROMOTIONAL SECTION

INDUSTRY OUTLOOK 2O23

Hawaiian Telcom I N FO R M ATI O N TE C H N O LOGY

Q& A W I T H :

Jaspher Respicio, Security Engineer, Hawaiian Telcom How have your most important projects and plans for 2023 progressed to this point?

In 2023, Hawaiian Telcom celebrates our 140th year of serving Hawai‘i. We are proud to continue King David Kalākaua’s legacy of innovation by investing in new technologies to improve connections across the state.

Statewide fiber expansion continues to top Hawaiian Telcom’s list of critical projects, and we are making great progress. We recently reached an important milestone of completely

enabling the island of Lāna‘i with fiber. We are on track to meet our 2023 goal of enabling an additional 60,000 homes and businesses with broadband service, topping the more than 55,000 locations we enabled in 2022.

As more homes and businesses have broadband access, it’s important for end-users to understand how to maintain their online security and protect themselves from unwanted attempts to access personal and business data.

What is the most exciting product or service you will be providing customers in 2023?

In addition to fiber Internet with the fastest upload speed in Hawai‘i of 500 Mbps, Hawaiian Tel-

com offers a comprehensive range of Advanced Services that protect and optimize your data and systems.

Our technical team includes local, skilled network architects, engineers, and analysts who specialize in managed IT, cloud, network, and security services.

They can design and deliver customized solutions to meet your unique business needs and ensure seamless operation, protection, and optimization of your technology infrastructure.

The threat landscape is vast and filled with cybercriminals who constantly change tactics and techniques to evade detection.

Hawaiian Telcom’s Security Operations Center (SOC) plays a crucial role in minimizing network and

security risks for our customers statewide. Our team of experts are dedicated to monitoring and responding to threats 24/7. Defensive architecture and proactive monitoring are key to identifying security threats and risks and enabling swift action to protect your business.

This proactive approach keeps us one step ahead of cybercriminals and provides the framework to rapidly triage and respond when breaches occur.

Advanced Services

H AWA I I A N T E LC OM 117 7 B I S H O P S T R E E T H O N O LU LU, H I 96813 W W W. H AWA I I A N T E L .C OM

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INDUSTRY OUTLOOK 2O23

ALTRES

STAF F I N G AN D H UM AN RE SOU RC E S

Q& A W I T H :

Barron Guss President & CEO, ALTRES What was the most important trend or change impacting your industry in 2023 and how has it evolved since January?

Everyone is talking about Artificial Intelligence and what it can do for businesses. Technology has always been a key differentiator for ALTRES and we pride

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ourselves on evolving HR Symphony, our proprietary HR platform, in ways that make our clients’ lives easier. While AI is an important part of HR Symphony and will be for our future offerings, we don’t want to fully replace human interaction and connection. It matters to our clients that they can reach out and get a live person right here in Hawai‘i who will help them with whatever they need. We will always keep the “human” in “human resources.”

Many of your clients and customers have faced huge challenges this year. How have you helped them address those challenges?

A big challenge that everyone has faced recently is finding and retaining workers. It’s always more beneficial to retain good employees than hire and train new ones, and we’ve been working with our clients on programs and enhanced benefits to help keep their teams intact.

On our Staffing side, we’ve been filling positions as quickly as we can, while utilizing our 54 years of experience to ensure the best possible match for both jobseekers and employers. This sometimes involves showing jobseekers how their skills are transferable to a different industry or helping employers ensure their positions are competitive in a tight job market.

How have your most exciting product or service projects progressed to date?

No matter how much our business evolves, one thing will never change: Our dedication to making Hawai‘i a better place to work and live. We are thrilled to be partnering with Mana Up and mentoring their cohorts in multiple areas of entrepreneurship and business administration, so that they can continue to grow and succeed right here in Hawai‘i. We’ve also launched internal initiatives such as our ALTRES Leadership Academy, which is focused on promoting community-minded leadership among our employees. We will always do whatever we can to cultivate leaders within our organization and beyond.

A LT R E S (808) 591490 0 W W W. A LT R E S .C OM

SPECIAL PROMOTIONAL SECTION

INDUSTRY OUTLOOK 2O23

HEMIC

Hawaii Employers’ Mutual Insurance Company, Inc. BUSINESS INSURANCE

SafetySuite Safety Suite

Q& A W I T H :

Martin J. Welch CEO, HEMIC What are some of your company’s most important or interesting projects and plans for 2023?

This year, we’re very excited to provide new offerings that expand our ability to serve the diversity of Hawai‘i’s businesses and their needs.

Our Small Business Program combines the insurance products of our

family of companies in a convenient bundle, so that Hawai‘i’s small businesses can simply and cost-effectively secure their commercial and state-mandated insurance coverages under one roof.

Our Third-Party Administration (TPA) Services further expand our reach, offering self-insured companies and captive entities the benefit of our expertise in claim management and mitigation as a fee-based service.

What is your company’s biggest challenge in the coming year?

Like so many others, the challenge for us this year is how to maintain our culture and the importance of collaboration while also

providing the flexibility that acknowledges today’s reality. In our line of work, in-person collaboration and connection has demonstrated, meaningful impact.

We are looking at how best to formalize a balanced structure for our people, in a way that they, their individual and our collective work product will thrive.

What is the most exciting product or service you will be providing customers in 2023?

For HEMIC Workers’ Compensation, we have two game-changing support services, both of which are available to policyholders. One targets the prevention of workplace injuries, while the other impacts the critical mo-

ments when a workplace injury occurs.

The HEMIC Safety Suite is a robust platform with resources and tools for safety training, risk management, OSHA compliance and much more, including a Learning Management System for employers’ training and development programs.

Our Nurse Triage Program is designed for those first critical moments when an employee is hurt on the job by providing immediate, expert guidance. This program can help to improve outcomes by preventing delays in treatment, ensuring quality care, and reducing time away from work. It can have positive impacts for both the injured worker and their employer.

HEMIC 915 F O R T S T R E E T M A L L H O N O LU LU, H I 96813 (808) 524 36 42 HEMIC .COM

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“Central Pacific Bank is proud to be the presenting sponsor of the inaugural Women Entrepreneurs Conference, which provided small business owners access to information and networking to help their businesses thrive. CPB believes in the powerful economic engine of women entrepreneurs.

Thank you to Hawaii Business Magazine for being an exceptional partner and to our wonderful speakers and engaged attendees who made this conference especially memorable.”

— S U S AN U T S U G I , G R O U P S EN I O R VI C E PR ES IDENT & D I VI S I O N M AN AG ER , C EN T R AL PAC I FI C BANK

The first-ever Women Entrepreneurs Conference was an incredible day featuring over 30 speakers from across the state plus keynotes by Jenai Wall of Foodland Super Market and Ting Xu of Evergreen Enterprises.

Hawaii Business Magazine and presenting sponsor Central Pacific Bank were proud to bring together over 220 women to learn, grow and connect.

The conference provided information on access to capital, revenue growth opportunities, financial management and more. Local female entrepreneurs had the opportunity to network intentionally with fellow entrepreneurs, funders and key players in Hawai‘i’s entrepreneurship ecosystem.

The WE Conference could not be possible without the generous support of presenting sponsor Central Pacific Bank as well as supporting sponsors Altres, JPG Hawaii, and MX. Mahalo nui to all of our partners and to our amazing speakers!

MAHALO TO OUR SPONSORS & PARTNERS PRESENTED BY:

“It was an honor to participate in the inaugural Women Entrepreneurs Conference. As with every event hosted by Hawaii Business Magazine, the conference was well-organized and pulled together a wonderful array of engaging speakers. The energy at the event was exciting and we heard nothing but positive feedback from both fellow attendees and sponsors alike. It was fantastic to be able to further demonstrate our support of local women-owned businesses. We look forward to future events!”

— R AQ U EL G U S S , D I R EC TO R O F ST R AT EGY, ALTR ES

SPECIAL PARTNERS:

SUPPORTING SPONSORS:

“I can always expect a well-organized event put on by Hawaii Business Magazine. I have enjoyed partnering in several different events now and each one has a great purpose and serves different types of business professionals. It was so inspiring to meet so many women entrepreneurs and hear their stories at the WE Conference. The bonus was getting to introduce the panel at one of the sessions!”

– JO DI NAKAMA, SALES CO N S ULTA N T, J P G H AWA II

“The Patsy T. Mink Center for Business & Leadership at YWCA Oahu was honored to be a non-profit sponsor of the Women Entrepreneurs Conference. Congratulations to Hawaii Business Magazine for providing our local women owned small business community with a content rich conference providing relevant workshops, dynamic presenters, and valuable connections.”

— COLLEEN MCALUNEY, DIRECTOR, MCBL

P 24/7 O W E R Behind the scenes at the Kahe Power Plant, which opened in 1963 and is still generating firm power as O‘ahu uses more and more solar- and windgenerated electricity

BY TORI DEJOURNETT

__

PHOTOGRAPHY BY AARON YOSHINO

FOR

YEARS 61 H AWA I I B U S I N ES S

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The Kahe Power Plant – located above where H-1 ends and Farrington Highway begins its path up the Wai‘anae Coast – this year celebrates the 60th anniversary of its first turbine and continues to power O‘ahu.

Kahe’s venerable Unit 1 has since been joined by five other units – all burning oil to generate the steam that spins each turbine.

Each unit has one turbine and generator set. Together, they provide much of the firm power that evens out the highs and lows of the solar and wind power that now provide much of O‘ahu’s electricity.

Hawaiian Electric Co. invited Hawaii Business Magazine to tour the power plant.

Here is what we saw and learned.

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Where

Electricity is Made

Maintaining O‘ahu’s electricity supply is a complex, multifacted operation, but the actual creation of electricity is simple, says Michael DeCaprio, VP of power supply at Hawaiian Electric Co. “To make electricity, three things are needed,” he says. “You need a conductor” – something that easily carries the electricity – “a magnetic field and relative motion between the two. So, when we make electricity here, on all the units at Kahe, what we’re doing is we’re using steam to spin a turbine that’s turning a magnet around the conductor.

And that’s how electricity is made.”

A turbine at Kahe Power Plant.

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Control Room for

Units 5&6

The Kahe Power Plant has three control rooms, each controlling two units and operated 24/7. Operations Manager Conrad Higa calls the control rooms and their operators “the central hub of the power plant.”

DeCaprio says, “In addition to operating the plants and maintaining normal operations, they also respond to emergency situations, such as when another unit trips, or you have a storm and faults on the system lines are going out. Those operators on the front line are responding to that to keep the system operating and running so we don’t have a bigger problem.”

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Solomon Nahina in the Kahe 1 & 2 control room.

Responding to

Power Outages Power outages happen when a storm hits, a line crashes or something else interferes with power lines. Different protocols exist for each scenario, DeCaprio says.

“All those disturbances make the units do things they’re not supposed to do. And we have to respond.”

Without the right response when one unit goes down, he says, the cascading effect could bring down another unit. “The operators are there to stabilize the unit, to put it in a safe condition and then keep the other units running.”

He says it’s like the operators are playing “a giant video game.”

“They are looking at what’s happening, they’re looking at their indications, and they’re making real-time decisions on ‘I need to do this or do that. Start this, stop that.’ ” H AWA I I B U S I N ES S

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Ken Hutchings, a boiler engineer, inspects equipment.

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Hawaiian Electric’s leadership team includes, left to right, Kahe’s Operations Manager Conrad Higa, VP of Power Supply Michael DeCaprio and Director of Generation – O‘ahu Keith DeBusca.

Extending the Units’

Life Expectancy Each unit has life expectancy of 30 years, DeCaprio says, but because of good maintenance, Kahe I is celebrating its 60th birthday this year.

About 100 maintenance people keep Kahe running, including boiler inspector Ken Hutchings (shown).

DeCaprio says most mainland utilities hire contractors to do their maintenance work, but Hawaiian Electric uses its own employees. “We have some of the highest skilled utility workers, I would argue, in the nation,” he says.

“Real Team Effort” Kahe has more than 400 people staffing the power plant night and day, seven days a week.

“It’s a real team effort,” DeCaprio says. “The employees are a truly dedicated and skilled group of people.”

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EVENT SERIES TOPIC:

Transforming O‘ahu How developers, architects and planners are reinventing buildings and places in Downtown, Chinatown and other locations.

On Wednesday, June 7, panelists and attendees discussed how existing buildings in Downtown Honolulu and Chinatown are being turned into new hotels, apartments and other spaces as fresh thinking revitalizes the city’s urban core.

Mahalo to our attendees, panelists and sponsors for making our event at the YWCA Laniākea Elizabeth Fuller Hall a great success!

MAHALO TO OUR SPONSORS & PARTNERS

“As someone who grew up with parents working Downtown, I’ve always seen it as a vibrant community full of energy. However, since the pandemic and shift to a hybrid work environment, Honolulu’s business district now feels desolate.

With a number of relatively empty office buildings and closed small businesses, we have a unique opportunity to reimagine the future of the Downtown and Chinatown community and bring new life into the business district by transforming existing office buildings into condos, hotels and other adaptive reuses.

This excites me and builds hope for a new generation of the Downtown and Chinatown community members who want to work, play and live in an area that’s more than just “business.”

I believe it will bring forth a resurgence of culture, art, education and an experiential component that this area wants and needs.”

— STEVEN DOO, ASSOCIATE PRINCIPAL , G70

“The Atlas Insurance Agency team was delighted to sponsor the Need to Know event on Transforming O‘ahu. As a company that is headquartered in the heart of Downtown Honolulu, it was great to hear from the different speakers on how they are transforming our community for the better. ” — CAROL DAVIS, EXECUTIVE VICE PRESIDENT OF SALES AND RETENTION , ATL AS INSUR ANCE AGENCY

“A&B is pleased to continue to serve as a supporting sponsor of the annual commercial real estate Need to Know event. The “Transforming O‘ahu” spotlight was a meaningful forum to connect industry leaders throughout Hawai‘i to delve into the unique opportunities and trends shaping the landscape of our local communities. ” — DANA HARVEY, DIRECTOR EX TERNAL AFFAIRS , ALEX ANDER & BALDWIN

H AWA I I B U S I N ES S

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www.hdcc.com

GLOBAL MUSIC PHENOMENON AMERICA'S FIRST 100,000 WATT ASIAN POP RADIO STATION

HAWAII BUSINESS MAGA ZINE PRESENTS THE 2O23

TOP

The 40th annual ranking of Hawai‘i’s largest companies and nonprofits

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RE V E NUE G A INS A CROSS INDUS T RIE S THE TOP 250 RANKING OF HAWAI‘I’S BIGGEST ORGANIZATIONS SHOWS NEARLY EVERY SECTOR OF THE ECONOMY WAS UP IN 2022, WITH THE BIGGEST GAINS IN ENERGY AND TOURISM

By Cynthia Wessendorf and David Nusbaum Photography By Aaron Yoshino

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T

HE

40TH

A N N UA L

T OP

25 0

L IST

R E F L ECTS

Hawai‘i’s steady economic recovery in 2022. Unemployment fell to 3.5% from 6% the year before. Real GDP was up 2.5% in 2022, with nearly every major sector seeing gains, according to the UH Economic Research Organization’s dashboard.

The state Department of Business, Economic Development and Tourism pointed to the “declining inflation rate, continued recovery in tourism, catching up of construction activities and continued double-digit growth of tax revenue collection” as key areas of improvement last year.

Among the Top 250 companies, 2022 results were especially strong. Average year-over-year gross revenue was 18% higher than in 2021. All sectors on the list, except technology, reported a jump in average revenue, from a small uptick in the construction industry to a more than doubling of revenue among tourism companies.

TOP

YEAR OVER YEAR REVENUE GAINS

BY SECTOR Tourism/leisure (17 companies)

+93%

Energy (9)

+60%

Insurance (18)

+30%

Transportation (10)

+27%

Retail/ wholesale (28)

+11%

Nonprofits (32)

+10.7%

Education (10)

+9.4%

Finance (28)

+6%

Real estate (11)

+6%

Health care (23)

+3%

Construction and development (36)

+2.8%

Technology (6)

-8%

Top-line performance, of course, doesn’t reflect the costs and pressures companies may face, and higher revenue can be coupled with negative profits. But in terms of business activity and influence, the Top 250 list gives a broad picture of what’s happening in Hawai‘i’s largest, most prominent companies and nonprofits.

Each spring, Hawaii Business Magazine surveys companies, then ranks them by their reported gross revenue in the previous year. We supplement the surveys with data drawn from public sources, such as annual reports and government databases.

Energy Soars, with Par Hawaii on Top Par Hawaii‘s Kapolei refi nery has been processing crude oil purchased from around the world into

fuel for cars, airplanes and Hawaiian Electric Co.’s energy generation for 51 years and is now the state’s only oil refi nery.

Last year, Par Hawaii posted $4.4 billion in gross revenue – a figure that pushed the company into the firstplace spot on the Top 250 list.

The 60% rise in revenue over the previous year is a direct result of the global spike in crude oil prices, says President Eric Wright. Price increases were triggered by Russia’s invasion of Ukraine in February 2022.

Wright says the company immediately stopped importing crude oil from Russia – then about a quarter to a third of its supply – in response to the aggression. They shifted sourcing to Alaska, West Africa and South America.

By March 8, the Biden administration had banned imports from Russia. Prices continued rising as

TOP 250 FACTS

19 16 32

employed 1,000 people or more

were founded in the 1800s

are located on Neighbor Islands

Par Hawaii operates the state’s only oil refinery, located in Kapolei.

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global markets scrambled to locate other sources for crude oil, which reached $139 a barrel in March 2022 before cooling significantly.

“Our business is priced off the world market, so as crude moves, our revenue will also move,” Wright says.

The eight other energy companies on the list also reported gains, including Hawaiian Electric up 31% and Island Energy Services up 63%.

The smallest energy company in the list, Independent Energy Hawaii, founded in 2020, was up 258% to reach $5.7 million in gross revenue.

Higher crude oil prices in 2022 meant higher prices for processed fuels, which consumers saw at the gas pump, in airline ticket prices and electricity bills.

A “Lower-Carbon Future” The search for alternative fuel sources is now moving in new direc-

“

tions, says Wright. In June 2022, Par Hawaii and Hawaiian Airlines announced a joint effort to begin replacing traditional jet fuel, now 39% of Par’s business, with cleaner renewable fuels.

Par invested $90 million for new refinery equipment to process plantbased oils and waste oils and turn them into renewable diesel and jet fuel. They hope to start commercially producing the fuel in about two years.

“It’s a new era for the refi nery,” says Wright. While the initial goal is to produce 60 million gallons of renewable aviation fuel a year, or about 5% of total production, Wright notes that this is a significant achievement.

“There was hardly any sustainable aviation fuel produced last year.

Our refinery will be one of the largest sustainable aviation-fuel facilities in the world,” he says.

Seed oils and waste oils will be imported at the start, but Par is cur-

O UR REFINERY WILL BE ONE OF THE LARGEST SUSTAINABLE AVIATION-FUEL FACILITIES IN THE WORLD.” Eric Wright, President, Par Hawaii

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HOW WE COMPILE THE TOP 25O Top 250 companies and nonprofits are ranked by gross sales or gross revenue, key indicators of market strength and influence.

Each spring, Hawaii Business Magazine surveys companies in our database and gathers updated financial figures, employee counts, names of executives and other information.

Businesses are asked to calculate gross sales using generally accepted accounting principles, while nonprofits report revenues from contributions, funding for services or proceeds from activities that support their missions. All provide the name of an executive who verifies the self-reported figures.

Companies headquartered in Hawai‘i report sales from all their subsidiaries worldwide; those based elsewhere report Hawai‘i figures only. While we prefer calendar year data, some organizations operate on a fiscal year.

To supplement the survey process, we draw on public records such as annual reports, financial statements, databases of the Federal Deposit Insurance Corp. and National Credit Union Administration, and insurance figures from the state Department of Commerce and Consumer Affairs.

Some companies with a large local presence don’t appear on the list. The omission is often because an offshore parent company can’t separate data for its Hawai‘i operations, or because the company is privately held and does not disclose financial information.

Top 250 executives are surveyed and profiled in our Black Book issue each December.

TOP

Par refinery employees check equipment as part of their proactive maintenance.

rently testing biofuel crops that can be grown in Hawai‘i. In partnership with Pono Pacific, a natural resources management company, Par is now working with camelina, a promising oilseed crop.

“It has nitrogen-fixing properties so it rejuvenates the soil, and it doesn’t compete with food-based crops,” Wright says.

“We’re really excited to be part of the (solution) here in Hawai‘i as we transition to a lower-carbon future.”

Tourism Industry Rebounds For revenue gains, the standout industry on the Top 250 list was tourism. Overall, Hawai‘i GDP data shows accommodation and food services was a $9.7 billion industry in

2022 – 19% higher than the year before.

All 17 companies in the Top 250’s tourism and leisure category reported increases in 2022, with an average gain of 93% in gross revenue. These companies ranged from dinner cruises and submarine attractions to luxury global hotel chains.

Visitors returned in droves last year. The UHERO dashboard shows 9.2 million visitors arrived in the Islands in 2022, a 36.5% increase from the year before. That was close to the 10.38 million who arrived in the peak year of 2019.

Most visitors came from North America. The anticipated return of visitors from Japan stalled, and is only a quarter of what it was before the pandemic, according to a March 2023 report released by UHERO. “The long-awaited removal of Japanese travel restrictions has fi nally

enabled a modest improvement in Japanese visitor arrivals for the fi rst time since the pandemic began,” says the UHERO report, “but there is still a long way to go in resurrecting this market.”

And U.S. tourists who came in 2022 may be running low on “excess savings” accumulated during the pandemic, leading to challenges ahead, says the report.

By April of this year, for instance, fewer visitors were arriving from the West Coast than the year before, according to DBEDT. While many residents have a “love-hate relationship” with tourism – weary of the crowded beaches but happy for the jobs – the visitor industry remains a leading driver of Hawai‘i’s economy and was a bright spot in 2022.

J O I N N E X T Y E A R ’ S T O P 2 5 0 If you would like to receive Top 250 surveys in the future or update your contact

information, please email cynthiaw@hawaiibusiness.com.

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Biggest Gains Ranked by percentage change in gross annual sales/revenue Gain Rank

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Company Name

% Increase Gross Sales

Gross Annual Sales (2022)

Gross Annual Sales (2021)

Dollar Difference

Industry

1

Pacific Guardian Life Insurance Company

491.6%

$466,200,000

$78,800,000

$387,400,000

Insurance

2

Halekulani Corporation

484%

$118,324,000

$20,263,000

$98,061,000

Tourism/ Leisure

3

Independent Energy Hawaii

258.5%

$5,700,000

$1,590,000

$4,110,000

Energy

4

MC&A

175%

$110,000,000

$40,000,000

$70,000,000

Tourism/ Leisure

5

Star of Honolulu Cruises & Events

170%

$34,917,000

$12,934,000

$21,983,000

Tourism/ Leisure

6

Pearl Harbor Aviation Museum

128.4%

$8,600,526

$3,765,609

$4,834,917

Nonprofit

7

Connext

112%

$9,195,000

$4,342,000

$4,853,000

Other

8

Wave

109%

$9,601,380

$4,588,100

$5,013,280

Retail/ Wholesale

9

Employers Options

103%

$5,597,000

$2,758,000

$2,839,000

Other

10

University of Hawai’i Foundation

97%

$139,717,299

$70,827,951

$68,889,348

Nonprofit

11

Fly Shuttle & Tours

87.5%

$6,000,000

$3,200,000

$2,800,000

Tourism/ Leisure

12

Institute for Human Services

84.6%

$52,726,504

$28,560,977

$24,165,527

Nonprofit

13

Polynesian Cultural Center

84.4%

$71,900,000

$39,000,000

$32,900,000

Tourism/ Leisure

14

Outrigger Hospitality Group

84%

$480,000,000

$261,000,000

$219,000,000

Tourism/ Leisure

15

Industrial Logistics Properties Trust

76.5%

$388,151,000

$219,874,000

$168,277,000

Real Estate

16

Swinerton

70%

$218,898,000

$128,817,000

$90,081,000

Construction & Development

17

Honolulu Authority for Rapid Transportation

69%

$443,307,000

$262,644,000

$180,663,000

Transportation

18

Maui Land & Pineapple Co.

68.4%

$20,960,000

$12,443,000

$8,517,000

Real Estate

19

Kawailoa Development

68%

$175,650,000

$104,500,000

$71,150,000

Tourism/ Leisure

20

Kyo-ya Hotels & Resorts

66.5%

$674,649,900

$405,271,091

$269,378,809

Tourism/ Leisure

AU G U S T 2 0 2 3

Charging Ahead to a Greener Future As more drivers in Hawai‘i are switching to EVs, the need for charging stations is growing.

Supporting EVs can make a big difference for Hawai‘i, now and in the future.

BENEFITS FOR YOU

Smart Charge Hawai‘i App – EV owners can sign up for the app and earn a $150 incentive or 10,000 Hawaiian Airlines ® Hawaiian Miles.® With the app, you can track your charging use and help create new programs.

Scan to download app

FOR HAWAI‘I

More charging stations – Hawaiian Electric is planning permanent installation of 150 fast charging stations and 150 level 2 charging stations across O‘ahu, Maui County and Hawai‘i Island through 2030. The proposal is under public review by the Public Utilities Commission.

FOR THE FUTURE

Choose a location – Drop a pin where you’d want to see a charging station and take a brief survey at hawaiianelectric.com/ chargeuphawaii.

100% clean transportation – We support Hawai‘i’s commitment to 100% clean transportation by 2045.

To learn more about the benefits of EVs, for both personal and commercial use, visit hawaiianelectric.com/goev.

THE

List Starts Here COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

SALES ($M) 2022 2021 2020

Par Hawaii, LLC

5 6

Refining, distribution and marketing of petroleum products and transportation fuels throughout Hawai‘i. www.parhawaii.com Par Pacific Holdings Inc. Par Hawaii Refining, LLC

Eric Wright - President Keith Yoshida - VP, Business Development Deaglan McClean - VP, GM Par Hawaii Refinery John Peyton - VP, Retail Mark A. Hepburn - VP, Logistics Marc Inouye - Director, Government & Public Affairs

$4,419.7 $2,763.8 $1,953.0

59.9% 41.5%

607 636

2

Matson, Inc.

2 3

Ocean transportation, logistics and supply chain services. www.matson.com Matson Terminals Inc. Matson Logistics Inc.

Matt Cox - Chairman and CEO Len Isotoff - Senior VP, Pacific Ku'uhaku Park - Senior VP, Government & Community Relations Bernie Valencia - VP, Sales - Hawaii

$4,343.0 $3,925.0 $2,383.3

10.6% 64.7%

2,362 2,441

3

Hawaii Medical Service Association (HMSA)

Mark Mugiishi - President and CEO David R. Herndon - Exec. VP, Chief Business Operations Officer Gina L. Marting - Exec. VP, Chief Financial Officer Janna L.S. Nakagawa - Exec. VP, Chief Administrative and Strategy Officer

$4,010.2 $3,827.2 $3,666.5

4.8% 4.4%

1,277 1,564

Hawaiian Electric Industries, Inc.

4 2

Energy and financial services. www.hei.com Hawaiian Electric American Savings Bank Pacific Current

Scott Seu - Pres. and CEO Paul Ito - Exec. VP, Chief Financial Officer and Treasurer Kurt K. Murao - Exec. VP, General Counsel, Chief Adm. Officer and Corp. Sec.

$3,742.0 $2,850.4 $2,579.8

31.3% 10.5%

3,602 3,597

5

Servco Pacific Inc.

Mark H. Fukunaga - Chair, CEO Patrick D. Ching - Pres., COO Greg Dinges - Exec. VP, CFO Peter Dames - Exec. VP Peter Hirano - Exec. VP Mike Regan - Exec. VP Andy Mooney - CEO, Fender Musical Instruments Corp.

Nick Pappas - Mng. Dir., Servco Australia

$3,207.0 $3,103.0 $2,350.0

3.4% 32.0%

2,210 2,121

2023 2022 2021

1

1 1

4

3 4

78

Health organization; health insurance. www.hmsa.com Integrated Services Inc.

Automotive distribution and retail, musical instruments, car sharing, venture/growth capital. www.servco.com Servco Foundation Servco Australia Fender Musical Instruments Corp.

Fukunaga Scholarship Foundation Hui Car Share

AU G U S T 2 0 2 3

% CHANGE EMPLOYEES 2022 2022 2021 2021

SPECIAL PROMOTIONAL SECTION

HAWAII USA FEDERAL CREDIT UNION

H

HawaiiUSA Federal Credit Union is more than a banking organization - it is a valued community partner.

As Hawaii’s largest credit union, learning from the communities it serves is an integral part of its growth and success. This reciprocal relationship is rooted in their belief that financial wellness contributes to healthy communities. HawaiiUSA’s mission is simple: Empower households, businesses, and communities to thrive and achieve what matters to them the most.

At HawaiiUSA one will find abundant examples of innovation and dedication to improving the member experience. Through data analytics and thoughtful research, HawaiiUSA creates banking solutions that meet members’ ever-changing needs and provide frictionless, personalized

experiences. Individuals appreciate earning rewards on their everyday debit and credit card purchases.

Families in the market for a home will find HawaiiUSA’s financing options to be achievable and the borrowing process easy to navigate. Small business members who bank here are more empowered than ever before with online invoicing to help support business growth and operations.

HawaiiUSA makes banking effortless and intuitive for its members.

HawaiiUSA draws constant inspiration from members and works to align them with the best banking options that help accomplish their financial goals. With its online Account Guide, individuals, families, and businesses can leverage this digital tool to customize the right financial path for their needs. As people’s money needs change over time, HawaiiUSA helps members to select accounts that better reflect and adapt to those changes.

With 14 branch locations statewide, HawaiiUSA is more than a typical financial institution. They are an organization that is equally committed to you as a member, as they are to the community you live in, firmly believing that a financially healthy you is better for a financially healthy Hawaii. As a member of HawaiiUSA, you will be empowered with the tools and support you need to simplify your finances and achieve your lifelong goals.

Hawaii USA Federal Credit Union 1226 College Walk, Honolulu, HI 96817 (808) 534-4300 hawaiiusafcu.com

H AWA I I B U S I N ES S

79

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

SALES ($M) 2022 2021 2020

6

Hawaiian Airlines

10 11

Airline. www.hawaiianairlines.com Hawaiian Holdings Inc. Hawaiian Airlines, Inc.

Peter R. Ingram - Pres., CEO Lawrence Hershfield - Chair Shannon Okinaka - Exec. VP, CFO Jon Snook - Exec. VP, COO Aaron Alter - Exec. VP, Chief Legal Officer, Corp.

Sec. Brent Overbeek - Chief Revenue Officer John Jacobi - Chief Information Officer Avi Mannis - Chief Marketing and Communications Officer

$2,641.3 $1,596.6 $844.8

65.4% 89.0%

6,226 5,667

7

Kaiser Permanente Hawaii

6 7

Nonprofit integrated health care organization, health plan and medical care. www.kp.org Kaiser Foundation Health Plan & Hospital Inc. Kaiser Foundation Health Plan Inc. Kaiser Foundation Hospitals Inc.

Greg Christian - Hawaii Market Pres., Kaiser Foundation Health Plan and Hospitals John Yang, MD - Pres. & Medical Dir., Hawaii Permanente Medical Group

$1,968.5 $1,882.4 $1,846.3

4.6% 2.0%

2,834 2,749

8

The Queen's Health Systems

9 8

Acute care medical facility with programs in cancer, cardiovascular disease, neuroscience, orthopedics, organ transplantation, surgery, emergency medicine, trauma, and behavioral medicine. www.queens.org Queen's University Medical Group Primary Care Physicians Enterprise, LLC Molokai General Hospital The Queen's Medical Center Hamamatsu/Queen's PET Imaging Center LLC Queen's Development Corporation CareResource Hawaii Queen's North Hawai‘i Community Hospital Queen's MSSP ACO, LLC Queen's Insurance Exchange Inc. Diagnostic Laboratory Services Inc. Queen Emma Land Company

Jill Hoggard Green - President and CEO Whitney Limm, M.D. - Exec. VP, Chief Physician Exec.

Paul McDowell - Exec. VP, CFO Jason C. Chang - Exec. VP, Innovation & Strategy Eric K. Martinson - Exec. VP Endowment, Chief Investment Officer Rowena Buffett Timms - Exec. VP, Chief Administrative Officer Darlena D. Chadwick - Exec. VP, COO John Nitao - Exec. VP, General Counsel Todd L. Allen - Sr. VP, Chief Quality Officer Linda Puu - Sr. VP, Quality & Safety, CNO George Rick Bruno - Pres., QMC & QUMG Cindy Kamikawa - Pres., Queen's North Hawai‘i Community Hospital Janice Kalanihuia - Pres., Molokai General Hospital

$1,888.4 $1,607.9 $1,510.9

17.4% 6.4%

6,752 6,394

9

University of Hawai‘i

7 5

Higher education and research. www.hawaii.edu and www.uhfoundation.org

David Lassner - President Debora Halbert - VP Academic Strategy Jan Gouveia - VP Administration Kalbert K. Young - CFO, VP Budget & Finance Erika Lacro - VP Community Colleges Garret Yoshimi - CIO, VP Information Technology Carrie K. S. Okinaga - VP of Legal Affairs, University General Counsel Vassilis L. Syrmos - VP Research & Innovation Timothy Dolan - VP Advancement

$1,819.7 $1,760.8 $1,956.8

3.3% -10.0%

8,164 7,896

10

Hawai‘i Pacific Health

11 9

Adult, pediatric, obstetric and women's health services; primary care through tertiary-level specialty services; research and teaching via four medical centers and through more than 800 health care providers statewide. www.hawaiipacifichealth.org Hawai‘i Pacific Health Medical Group Pali Momi Medical Center Straub Medical Center Kapi‘olani Medical Center for Women & Children Wilcox Medical Center

Raymond P. Vara - Pres., CEO Leslie B. Chun - CEO, Hawai‘i Pacific Health Medical Group David Y. Okabe - Exec. VP, CFO, Treasurer Charles R. Ching - Exec. VP & General Counsel Steve Robertson - Exec. VP, CIO, Revenue Mgt. and Information Technology Art W. Gladstone - Exec. VP, Chief Strategy Officer Jen H. Chahanovich - Pres., CEO, Wilcox Medical Center; CEO, Kaua‘i Medical Clinic David Underriner - Exec. VP, O‘ahu Operations; CEO, Kapi‘olani Medical Center for Women & Children, Pali Momi Medical Center and Straub Medical Center

$1,617.9 $1,479.2 $1,369.4

9.4% 8.0%

7,199 7,119

11

Island Energy Services LLC

Jon Mauer - President & CEO Ryan Chavoustie - VP, Sales and Marketing Albert D. K. Chee - VP, Retail Marketing & Community Relations Mark Dangler - VP, Logistics Timothy J. Parker - VP, General Counsel

$1,370.0 $840.0 $490.0

63.1% 71.4%

240 218

12 17

80

We safely supply, transport, and market products and services critical to the State of Hawai‘i. We are serving today’s energy needs while also adapting to changing marketplace conditions, including support for the transition to renewable and sustainable fuels. We are adjusting our business as needed to effectively support those goals. We are the licensee of 59 Texaco locations statewide. www.islandenergyservices.com One Rock Capital Partners LLC IES Downstream LLC IES Retail LLC

AU G U S T 2 0 2 3

% CHANGE EMPLOYEES 2022 2022 2021 2021

LIST SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

12

First Hawaiian Bank

13 12

Financial services. www.fhb.com First Hawaiian, Inc.

Robert S. Harrison - Chairman, Pres. & CEO James Moses - Vice Chair & CFO, Finance Group Christopher L. Dods - Vice Chair & COO Alan H. Arizumi - Vice Chair, Wealth Management Group Lance A. Mizumoto - Vice Chair & Chief Lending Officer, Wholesale Banking Group Ralph M. Mesick - Vice Chair, Chief Risk Officer, Risk Management Group Neill A. Char - Vice Chair, Retail Banking Group Joel Rappoport - Exec. VP, General Counsel & Secretary, Legal and Corporate Services Group Iris Matsumoto - Exec. VP & Chief HR Officer, Human Resource Group Gina Woo Anonuevo - Exec. VP & Chief Compliance Officer, Corporate Compliance Group

$842.7 $734.2 $780.1

14.8% -5.9%

2,093 2,063

13

Bank of Hawai‘i Corp.

14 13

Financial services. www.boh.com Bank of Hawaii

Peter S. Ho - Chair, Pres., CEO James C. Polk - Vice Chair & Chief Banking Officer Mary E. Sellers - Vice Chair, Chief Risk Officer Dean Shigemura - Vice Chair, CFO Sharon M. Crofts - Vice Chair, Client Solutions Group

$754.9 $698.1 $730.8

8.1% -4.5%

2,029 2,000

14

Pasha Hawaii

George W. Pasha, IV - Pres., CEO

17 15

Ocean transportation between Hawai‘i and the U.S. West Coast for containerized and roll-on/off cargo, including automobiles, oversized construction equipment, yachts and other cargo. www.pashahawaii.com The Pasha Group

$708.9 $605.0 $512.0

17.2% 18.2%

483 473

15

Kyo-ya Hotels & Resorts, LP

26 43

Hotels and resorts.

Kokusai Kogyo Kanri Kabushiki Kaisha Moana Surfrider, A Westin Resort & Spa (dba) Palace Hotel (CA) (dba) Sheraton Princess Kaiulani Hotel (dba) The Royal Hawaiian Hotel (dba) Sheraton Waikiki Resort (dba) Sheraton Maui Resort & Spa (dba)

Takamasa Osano - Director, President Michael Takayama - Director, Senior VP Nobutada Nagai - Director, Senior VP Peter T. Kashiwa - Director, Secretary Emiri Osano - Director, VP Julie Nakayama - CFO, VP Lee Nakahara - Treasurer, VP Yasuhiko Ishikawa - VP Jason Ito - VP

$674.6 $405.3 $184.5

66.5% 119.7%

2,495 1,225

16

Adventist Health Castle

18 16

Hospital: emergency care, acute care, birthing center, women's health, cardiac surgery, surgical weight loss, home care, outpatient services, ENT, psychiatric services, joint and spine care center, oncology care, urology, and gastroenterology services. Primary care, urgent care, and telehealth services. adventistheatlhcastle.org Adventist Health

Ryan Ashlock - President Nick Johnson - Finance Officer Erik Anderson - Patient Care Executive Robert Smitson - Medical Officer Jesse Seibel - Mission and Community Integration Exec.

$630.6 $570.0 $497.9

10.6% 14.5%

770 1,063

17

Alaska Airlines

22 42

Commercial airline serving more than 120 destinations across the United States, Belize, Canada, Costa Rica and Mexico. www.alaskaair.com Alaska Air Group

Ben Minicucci - President & CEO Shane Tackett - Exec. VP Finance and CFO Constance von Muehlen - Exec. VP and COO Andrew Harrison - Exec. VP and Chief Commercial Officer Diana Birkett Rakow - Senior VP, Public Affairs and Sustainability Daniel Chun - Sales, Community & PR Director Hawaii

$608.0 $456.7 $185.2

33.1% 146.6%

10 10

18

Hawaiian Dredging Construction Company, Inc.

Gerry Majkut - Pres.

Darin Murayama - VP Finance Eric Hashizume - VP Building Cedric Ota - VP Waterfront & Foundation Paul Silen - VP Commercial Andre Wong - VP Preconstruction Services & Marketing Len Dempsey - VP Heavy Theron Holloway - VP HDCC Guam Tom Valentine - Division Mgr., Power & Industrial

$573.0 $608.0 $587.0

-5.8% 3.6%

740 832

16 14

General contracting and preconstruction services. www.hdcc.com Kajima U.S.A. Inc.

H AWA I I B U S I N ES S

81

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

SALES ($M) 2022 2021 2020

19

Hawaii Health Systems Corp.

Linda Rosen - Pres. and CEO Edward N. Chu - VP and CFO Charla Ota - Acting VP and General Counsel Juanita Lauti - VP and Chief HR Officer Renee Lai - VP and CIO

$570.2 1 $495.2 1 $460.1 1

15.2% 7.6%

Livingston Wong - CEO Lance K. Wilhelm - Trustee Robert K.W.H. Nobriga - Chairman of the Board, Trustee Elliot K. Mills - Vice Chairman, Trustee Crystal Kauilani Rose - Sec./Treas., Trustee Jennifer Noelani Goodyear-Ka‘ōpua - Trustee

$530.6 $473.0 $483.5

12.2% -2.2%

2,210 3,357

Francoise Culley-Trotman - Chief Executive Officer Gary Okamoto - Chief Medical Officer Joel Luper - Chief Financial Officer Paula Arcena - VP External Affairs

$513.3 $501.4 $447.4

2.4% 12.1%

268 249

22 OUTRIGGER Hospitality Group

Jeff Wagoner - President & CEO Scott Miyasato - Senior VP & General Counsel, Corp. Sec. Sean P. Dee - Executive VP & Chief Commercial Officer Avery Aoki - Executive VP & Chief Financial Officer Ruthann S. Yamanaka - Senior VP, Chief People Officer

$480.0 $261.0 n/a

83.9%

2,701 2,266

23 Pacific Guardian Life Insurance

Margolee P. Lee - Pres. and CEO Alan M. Goda - Chair, General Counsel Nobutaka Yagi - Vice Chairman of the Board

$466.2 $78.8 $71.2

491.6% 10.7%

104 98

Fooney Freestone - Pres.

Ryan Nakaima - SVP Sungwon Baik - VP Jason Ko - VP Wyeth Matsubara - VP Ed Shukri - VP

$465.8 $438.8 $415.4

6.2% 5.6%

1,274 1,026

Lori Kahikina, P.E. - Executive Director and CEO

$443.3 $262.6 $325.1

68.8% -19.2%

54 131

Benjamin A. Godsey - Pres. & CEO Michael Green - CFO Miki Hardisty - COO Michelle Kirk - VP of Client Experience Nelson Befitel - Chief Counsel Ernest Ahumada - Chief Revenue Officer

$423.6 $352.8 $301.2

20.1% 17.1%

321 321

20 19

Acute, long-term and rural health care provider. www.hhsc.org Ka‘u Hospital (East Hawai‘i region) Leahi Hospital (O‘ahu region) Hale Ho‘ola Hamakua (East Hawai‘i region) Yukio Okutsu State Veterans Home (East Hawai‘i region) Kona Community Hospital (West Hawai‘i region) Kohala Hospital (West Hawai‘i region) Samuel Mahelona Memorial Hospital (Kaua‘i region) Hilo Medical Center Foundation Maluhia (O‘ahu region) Kauai Veterans Memorial Hospital (Kaua‘i region)

20 Kamehameha Schools 21 18

Kamehameha Schools, established in 1887 as a private, charitable trust, is devoted to enhancing the lives of Native Hawaiians through education. Its visionary mission aims to create a generation of leaders who embody Christian and Hawaiian values, achieve postsecondary success, and make meaningful contributions to their communities locally and globally. www.ksbe.edu Kamehameha Investment Corp.

Pauahi Management Corp.

Bishop Holdings

21

AlohaCare

19 20

Health insurance. www.alohacare.org

Leisure lodging, retail and hospitality. Corporate offices in Hawai‘i operating globally in the Asia-Pacific, Oceania and Indian Ocean regions. www.outrigger.com Outrigger Hospitality Group OUTRIGGER Hotels Hawaii and affiliated entities globally

92 84

Company Ltd.

Life, annuity and disability insurance products. www.pacificguardian.com Meiji Yasuda Life Insurance Company

24 Nan Inc. 23 22

General construction. www.nanhawaii.com

25 Honolulu Authority for Rapid 35

Transportation (HART)

The Honolulu Authority for Rapid Transportation (HART) is responsible for building the 18.9-mile, 19-station commuter rail system for the City and County of Honolulu. honolulutransit.org

26 ProService Hawaii 28 29 1

82

HR management. www.proservice.com

Per HHSC report to the Legislature.

AU G U S T 2 0 2 3

% CHANGE EMPLOYEES 2022 2022 2021 2021

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LIST SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

27

Y. Hata & Co., Ltd.

Russell J. Hata - Chairman, Pres., & CEO Brian Marting - CFO Jordan Vannatta - Exec. Director, Operations Bob Piccinino - Exec. Director, Sales & Marketing/ Supply Chain

$409.9 $317.3 $222.3

29.2% 42.7%

460 390

Yael Duffy - President and COO Brian Donley - CFO and Treasurer Jan Yokota - Regional VP, Pacific Region, The RMR Group

$388.2 $219.9 $254.6

76.5% -13.6%

16 16

John Meyers - State Farm Sales Leader, Hawai‘i

$387.0 1 $679.8 2 n/a

-43.1%

Michael Hebert - CFO James J. Falk - Pres., CEO

$377.5 $411.1 $331.3

-8.2% 24.1%

266 257

Glen A. Kaneshige - Pres.

$370.0 $417.0 $213.0

-11.3% 95.8%

250 250

Thomas J. Diersbock - Regional Vice President Ron A. Mitchell - Director of Operations Michael Venezia - Chief Estimator

$367.0 $264.1 $423.3

38.9% -37.6%

214

Howard Lee - Pres., CEO Lance Kaneshiro - Exec. VP, COO Darren D. Nakao - Exec. VP, CFO

$337.8 $325.7 $322.4

3.7% 1.0%

167 163

Su Shin - Pres., GM Kevin Paul - Sr. VP Business Services, Hawaiian Telcom

$337.5 $1,693.1 3 $334.4

-80.1% 406.3%

1,200 1,100

Ann Teranishi - President & CEO Brian Yoshii - EVP, Chief Information Officer John Ward - EVP, Chief Marketing & Product Officer Natalie Taniguchi - EVP, Enterprise Risk & Regulatory Relations Steven Nakahara - EVP, Chief Credit Officer Dane Teruya - EVP, CFO Beth Whitehead - EVP, Chief Administrative Officer Dani Aiu - EVP, Consumer Banking Gabe Lee - EVP, Commercial Markets

$309.5 $301.9 $311.7

2.5% -3.1%

1,100 1,117

31 37

Broadline foodservice wholesale distribution, cash and carry wholesale store, public warehousing: fresh, frozen, chilled and dry food, fresh meats, fresh produce (cash and carry only), frozen seafood, paper and chemicals, restaurant supplies, pastry, bakery, and gourmet foods. www.yhata.com ChefZone

28 Industrial Logistics Properties Trust 45 31

Real estate investment trust. www.ilptreit.com

29 State Farm Insurance Co. 15

Property and casualty, life, and health insurance; banking and mutual funds. www.statefarm.com State Farm Fire & Cas Co State Farm Mut Auto Ins Co

30 Jim Falk Automotive Group 25 24

New and used automotive dealerships. www.valleyislemotors.com Valley Isle Motors Jim Falk Chrylser Dodge Jeep RAM Jim Falk Motors of Maui Jim Falk Lexus of Beverly Hills (CA)

31

Nordic PCL Construction, Inc.

24 40

General contractor. www.nordicpcl.com PCL Construction Services, Inc.

32 Hensel Phelps 34 21

General contractor. www.henselphelps.com

33 UHA Health Insurance (University 30 25

Health Alliance)

Health insurance, workplace wellness solutions. www.uhahealth.com

34 Hawaiian Telcom 8 23

Leading provider of integrated communications, broadband, data center and entertainment solutions for business and residential customers. www.hawaiiantel.com altafiber (formerly known as Cincinnati Bell) SystemMetrics, a Hawaiian Telcom company

35 American Savings Bank 33 26

Banking & financial services. www.asbhawaii.com Hawaiian Electric Industries, Inc.

1

Direct premiums written in Hawai‘i per DCCA, including Property & Casualty and Life Insurance divisions; prior year's figure included auto insurance.

2

Direct premiums written in Hawai‘i per DCCA, including State Farm Fire & Casualty Co. and State Farm Mutual Auto Ins. Co.

3

Cincinnati Bell and its family of companies that include Hawaiian Telcom was acquired by Macquarie Infrastructure Partners V, an unlisted infrastructure fund managed by Macquarie Asset Management, in September 2021. Revenue recorded in the period prior to the acquisition totaled $1,138.7 million and revenue recorded subsequent to the acquisition totaled $554.4 million for combined revenue of $1,693.1 million which is considered a non-GAAP measure.

84

AU G U S T 2 0 2 3

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

36 Albert C. Kobayashi Inc. 32 27

General Contractor www.ack-inc.com

37

Tony Group

29 36

Automotive dealerships. New and preowned car sales, service, and parts. Auto body shop and car wash. www.tonygroup.com Tony Hawaii Automotive Group Ltd. Tony Honda Tony Nissan Tony Volkswagen Tony Hyundai Genesis of Waipio Tony Honda Hilo Tony Honda Kona Tony Group Collision Center Autoplex Car Wash

38 Aloha Air Cargo 47 60

Air cargo services. www.AlohaAirCargo.com Saltchuk Aviation

39 Hawai‘i Gas 43 44

A full-service gas energy company, processing and distributing gas products and providing related energy services. hawaiigas.com Argo Infrastructure Partners LP

40 James Campbell Company LLC 37 30

Real estate investment. Leasing of land and buildings in Hawai‘i and U.S. mainland, development of the City of Kapolei. www.jamescampbell.com Aina Nui Corporation James Campbell Corporation

41

First Insurance Company of Hawaii Ltd.

38 33

Central Pacific Bank is the primary subsidiary of Central Pacific Financial Corp., a Hawaii-based financial institution dedicated to making a positive difference in people’s lives. Central Pacific Financial Corp. is publicly traded on the New York Stock Exchange under the stock symbol CPF. www.cpb.bank Central Pacific Financial Corp.

Central Pacific Bank

43 Prince Resorts Hawaii 49

Hospitality, hotel owner, hotel management services, golf course owner. www.princeresortshawaii.com Seibu Holdings, Inc. Aina Kamali‘i Corporation The Westin Hapuna Beach Resort South Kohala Wastewater Corporation Mauna Kea Beach Hotel Mauna Kea Resort Prince Waikiki

1

Data not reported.

2

Financial data not reported for 2020.

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Michael Y. Young - President Deron Matsuoka - Vice President Brian Niitani - Vice President Alameda Joseph - Vice President Shaun Shimizu - Corp. Treasurer

$308.9 $316.3 $311.4

-2.3% 1.6%

247 236

Stan Masamitsu - CEO Tim Dagenais - President, COO Gayle Tom - VP, CFO

$299.2 $327.3 $228.0

-8.6% 43.6%

469 405

Kyle Nishitomi - VP & GM, Aloha Air Cargo Betsy Seaton - Pres., CEO, Saltchuk Aviation

$279.3 $207.0 $119.4

34.9% 73.4%

434 382

Alicia E. Moy - Pres., CEO Joanne Barradas - CFO Thomas Young - Exec. VP, Special Projects & Strategic Supply Kevin Nishimura - VP, Operations Kendall Horner - VP, Strategy and New Markets Nathan C. Nelson - VP, General Counsel, Sec. & Admin.

$278.9 $231.3 $177.1

20.6% 30.6%

353 -- 1

Donald E. Huffner - President & CEO

$269.4 $258.0 $255.0

4.4% 1.2%

57 49

Todd Takayama - President and CEO

$265.9 $256.7 $238.6

3.6% 7.6%

244 280

Arnold Martines - President and CEO David S. Morimoto - Senior EVP and CFO

$263.5 $254.1 $242.9

3.7% 4.6%

743 755

Shigeki Yamane - President Liane Sugimoto - CFO Craig Anderson - VP Operations Mauna Kea Resort

$254.0 $195.0 -- 2

30.3%

1,290 1,357

Property and casualty insurance. www.ficoh.com Tokio Marine North America First Risk Management Services (FiRMS)

42 Central Pacific Financial Corp.

39 32

EXECUTIVES

H AWA I I B U S I N ES S

85

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

44 Hawaii Petroleum LLC 52 56

Wholesale and retail marketer of petroleum products and convenience stores. www.hawaiipetroleum.com Saltchuk Minit Stop Holdings LLC

45 Honolulu Board of Water Supply 41 34

Public water utility. www.boardofwatersupply.com

46 Hawaii Dental Service (HDS) 40 38

Dental benefits provider.

HawaiiDentalService.com Delta Dental Hawaii Client Services

47 Hawaii Planing Mill, Ltd. 46 47

HPM Building Supply, a local, 100% employee-owned business, has served Hawai'i's home improvement and building industry since 1921. With 18 locations spanning Hawai'i Island, Maui, O'ahu, Kaua'i, and Washington state, HPM provides retail stores, lumberyards, Home Design Centers, roofing and manufacturing facilities, and showrooms, including 87ZERO by HPM. Learn more at hpmhawaii.com. hpmhawaii.com Hawaii Planing Mill, Ltd. 87ZERO by HPM HPM Building Supply

48 Alexander & Baldwin, Inc. 27 28

Alexander & Baldwin (NYSE: ALEX) is a premier Hawai‘i commercial real estate company with a history of serving the islands for over 150 years. A&B owns, operates and manages 3.9 million square feet of retail, industrial and office space in Hawai‘i.

A&B is a real estate investment trust (REIT) and the largest owner of grocery and drug-anchored retail centers in the state. alexanderbaldwin.com A&B Properties Hawai'i LLC Grace Pacific LLC

49 Hawaii Foodservice Alliance LLC 50 48

Wholesale food distribution and manufacturing. www.hfahawaii.com Sun Hearth Eggs Sun Hearth Dairy Hearth & Harvest Bread Company

50 Swinerton 63 53

General contractor. www.swinerton.com Swinerton

51

MJC Inc. dba Cutter Automotive Galleries

36 35

1

Automotive sales and service. www.cutterauto.com Cutter Volvo Cars Honolulu Cutter Chrysler Dodge Jeep Ram of Pearl City Cutter Mazda of Honolulu Cutter Holdings LLC Cutter Volvo Cars Waipahu Cutter Chrysler Dodge Jeep Ram Fiat Cutter Buick GMC Cutter Mazda of Waipahu

EXECUTIVES

SALES ($M) 2022 2021 2020

Kimo Haynes - President Stephen Wetter - Senior VP of Operations Diane Kennedy - Controller/Treasurer

$253.2 $190.6 $136.4

32.8% 39.8%

Ernest Y.W. Lau - Manager & Chief Engineer Erwin E. Kawata - Deputy Manager

$248.3 1 $238.0 1 $231.1

4.3% 3.0%

Diane S.L. Paloma - President and Chief Executive Officer Elaine Fujiwara - Chief Customer Officer Minna Lehti - Chief Operating Officer Quin Ogawa - Chief Financial Officer Colbert Seto - Chief Information Officer Heera Chang - Dental Director

$243.5 $240.6 $219.4

1.2% 9.7%

131 128

Michael Fujimoto - Executive Chairman Jason R. Fujimoto - President & CEO Adam Bauer - Executive VP & COO

$240.0 $210.0 $150.0

14.3% 40.0%

500 450

Christopher Benjamin - President & CEO Meredith J. Ching - Exec. VP External Affairs Clayton Chun - Exec. VP, CFO Lance Parker - President and COO

$230.5 2 $254.0 $193.5

-9.3% 31.3%

107 122

Chad Buck - CEO/Owner Stephanie Buck - Exec. VP, CFO Byron Chong - Managing Director

$230.5 $194.0 $150.0

18.8% 29.3%

550 530

Ben Steele - Project Exec. - Self-Perform Aaron J Yamasaki - VP, Division Mgr. Erika Mori - Dir. of Preconstruction & Estimating

$218.9 $128.8 $144.8

69.9% -11.1%

303 232

Marc J. Cutter - Chairman Jarrett W Cutter - President/CEO Clarence Ng - CFO/Treasurer

$213.2 $262.0 $228.0

-18.6% 14.9%

254 307

Per audited financial statement.

2

In 2022, the company entered negotiations to sell Grace Pacific LLC and its quarry land on Maui with the intent to complete a sale sometime in 2023.

Therefore, the revenue related to Grace Pacific and the quarry land for the years ended December 31, 2020, 2021, and 2022 has been removed to reflect the company’s transition to a pure commercial real estate company.

86

AU G U S T 2 0 2 3

% CHANGE EMPLOYEES 2022 2022 2021 2021

299 294

SPECIAL PROMOTIONAL SECTION

PAR HAWAII

I NVESTI N G I N HAWAI I ’ S E N E RGY FUTU RE

P

roviding energy security for Hawaii consumers is a 24/7 job. It requires vigilance in monitoring global events, technical prowess, operational and logistical excellence, and keeping a pulse on the evolving energy needs of the state.

Businesses, residents, and visitors rely on Par Hawaii to meet the relentless demand for fuels: gasoline for vehicles, fuel for first responders and critical services, jet fuel for flights to the continental U.S., Asia, and the Pacific Islands, and fuel oil to generate electricity that feeds the electric grid to power everything from EV charging to computers. It never stops.

Par Hawaii welcomes the responsibility to meet our state’s energy needs, but keeping energy affordable is challenging. Par Hawaii must source crudes from around the world to make the fuels Hawaii needs. When crude prices go up, fuel

prices correspondingly increase.

Since it takes energy to make energy, Par Hawaii’s refining costs also escalate.

B U I LD I N G E N E RGY RES I LI E N CE

Energy resiliency is a priority for Par Hawaii and the state.

By investing $90 million to repurpose a processing unit at its Kapolei refinery, Par Hawaii is projected to start producing renewable diesel and sustainable aviation fuels by 2024.

“Our $90 million investment is an investment in our state,” said Eric Wright, Par Hawaii’s president.

“We’re glad to play a pivotal role in the transition from fossil fuels to reduce Hawaii’s carbon intensity and help everyone decrease their contribution to climate change.”

organizations such as Pono Pacific, and field studies are now underway to cultivate oil-producing plants such as camelina.

“Our shift to clean energy won’t happen overnight, but it’s part of an exciting journey,” Wright said.

LOCALLY PRO D UCE D RE N EWAB LE FU E LS

The new unit will process plant-based oils, either imported to Hawaii or from locally-grown plants. Par Hawaii is partnering with numerous agricultural

Par Hawaii 91-325 Komohana St, Kapolei, HI 96707 (808) 547-3111 www.parhawaii.com

H AWA I I B U S I N ES S

87

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

52 Hawaii Medical Assurance

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

John H. Felix - Chairman William C. McCorriston - Pres., CEO

$211.0 $201.0 $195.0

5.0% 3.1%

Eddie Flores - Chair Elisia Flores - CEO

$199.5 $173.2 $140.5

15.2% 23.3%

Hiroki Matsuda Toshiaki Shindo - Directors

$175.7 $104.5 $36.6

68.1% 185.5%

891 898

Allan Smith - Chair David J. Bissell - President & CEO Stacie Dellamano - Financial VP & CFO

$174.8 $158.8 $145.1

10.1% 9.4%

143 145

Jeremiah "Jay" Ana - President Chris Martin - Vice President, Operations Christopher Edwards - Vice President and Chief Financial Officer Kris N. Nakagawa - VP, External & Legal Affairs

$172.5 $153.5 $112.4

12.3% 36.6%

383 397

William van den Hurk - Pres., CEO Russell M. Wong - COO Alan Uyeoka - Dir. of Operations

$168.0 $160.4 $99.3

4.7% 61.5%

214 212

58 The Nakupuna Companies

Cariann Ah Loo - Chair of the Nakupuna Foundation Jason Greenawalt - CEO Mike Fogle - Pres., Nakupuna Solutions Suzanne McDonald - Pres., Nakupuna Consulting

$158.9 $108.8 $100.5

46.0% 8.2%

822 565

59 TD Food Group Inc.

Kevin Kurihara - Pres. & CEO Brent Matsumoto - VP, CFO

$156.4 $129.5 $139.3

20.7% -7.1%

1,687

Satoru Izutsu - Board Chair Gary K. Kajiwara - Pres., CEO

$156.1 $148.8 $144.9

4.9% 2.6%

788 804

48 41

Association (HMAA) Health insurance. www.hmaa.com

53 L&L Hawaiian Barbecue 70

L&L franchises quick service restaurants specializing in the Hawaii plate lunch. L&L has 217 locations in 17 different states and Japan. www.hawaiianbarbecue.com L&L Franchise Inc.

54 Kawailoa Development LLP 74

Resort and golf course. www.poipubaygolf.com, www.grandhyattkauai.com Grand Hyatt Kauai Resort & Spa Poipu Bay Golf Course

55 Kaua‘i Island Utility Cooperative 54 51

Generation, transmission and distribution of electric services to member-owners. www.kiuc.coop KIUC Renewable Solutions One LLC KIUC Renewable Solutions Two Holdings LLC KIUC Renewable Solutions Two LLC

56 Young Brothers LLC 56 63

Interisland freight transportation www.youngbrothershawaii.com Saltchuk Foss Maritime Company

57 Aloha Auto Group Ltd. dba Aloha Kia 53 66

New KIA sales, service and parts and used vehicle sales and service on all islands. Harley Davidson, Kawasaki, KTM and Yamaha sales, service and parts on Kaua‘i and Hawai‘i Island. www.alohakia.com Kauai Motorsports Aloha Kia - (7 dealership locations)

The Nakupuna Companies are a Native Hawaiian Organization (NHO)–owned family of companies providing impactful solutions to our customers while supporting our Native Hawaiian community. Specializing in management consulting, IT, facilities & infrastructure, logistics, and environmental services, we excel at finding elegant solutions to the government's toughest challenges. nakupuna.com The Nakupuna Foundation Nakupuna Services Nakupuna Consulting Nakupuna Solutions Na Ali‘i Consulting & Sales LLC

55

Restaurant. www.tdfoodgroup.com Taco Aloha Inc. Hawaii Pizza Hut Inc. TB Guam Inc. Pizza Hut of Guam Inc. Pizza Hut of Saipan Inc.

60 Kuakini Health System 58 52

88

Health care. www.kuakini.org Kuakini Support Services Inc. Kuakini Medical Center Kuakini Geriatric Care Inc. Kuakini Foundation

AU G U S T 2 0 2 3

3 3

LIST SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

61

ODP Business Solutions/Hopaco/ Premium Inc.

Daniel E. Zettle - Managing Director

$154.1 $153.6 $148.1

0.3% 3.7%

500 500

JD Watumull - Pres.

Jojo Watumull - VP Vik Watumull - VP Jared Watumull - Managing Dir.

$148.0 $140.0 $119.5

5.7% 17.2%

64 60

Tyler M. Tokioka - Chairman of the Board Beverly C Ament - President Scott A Kuioka - Sr. VP, COO

$146.2 $134.7 $129.9

8.5% 3.7%

137 132

Jacqueline De Luz Meyer - President and Sec. Francis Tsunezumi - Controller and Treas.

$142.6 $132.3 $154.1

7.8% -14.2%

140 132

Byron N. Yoshino - Pres., CEO Richard H. Sakurada - Exec. VP

$142.4 $124.7 $108.6

14.2% 14.8%

168 135

Tim Dolan - UH VP of Advancement and UH Foundation CEO John Han - VP for Administration & CFO

$139.7 $70.8 $63.5

97.3% 11.5%

91 90

Justin Y. Puckett - Hawai’i Market Leader

$136.7 1 $123.0 1 n/a

11.1%

Fletcher Jones Jr. - Owner Fletcher Jones III - COO Dennis Rademacher - General Manager

$136.3 $119.3 $108.2

14.2% 10.3%

55 49

Retail and wholesale office supply, industrial paper and disposable food service products, cleaning chemicals and supplies, office furniture, logo products and services, restaurant and janitorial supply, computer technology products, managed print and document services. www.odpbusiness.com Office Depot Inc. ODP Business Solutions Office Depot/OfficeMax Hopaco Premium Inc.

62 Watumull Brothers Ltd.

Ready-to-wear apparel, gift shops, non-residential building investments, wholesale distribution of T-shirts and Hawaiian gift items.

Watumull Properties Corp.

Happy Shirts Inc. New American T-Shirt Co.

59 59

63 Island Insurance Company, Ltd. Property and casualty insurance, surety bonds. www.islandinsurance.com Tradewind Group, Inc. NMF Insurance, Inc. dba IC International Island Premier Insurance Company, Ltd. Tradewind Insurance Company, Ltd.

61 57

64 David S. De Luz Sr. Enterprises Inc. Automobile dealership, parts and service, vehicle sales. www.bigislandtoyota.com, www.deluz-chevrolet.com Kukaiau Ranch LLC De Luz Chevrolet Big Island Toyota Inc.

62 46

65 Pharmacare Hawaii Inc.

Local pharmacy specializing in specialty pharmacy, infusion therapies, long-term care pharmacy, enteral nutrition, and vaccination services. www.pharmacarehawaii.com Pharmacy Partners LLC dba Pharmacare LTC Pharmacare International Inc. Value Drug Ltd. Synergy MedSolutions LLC

66 64

66 University of Hawai‘i Foundation 99 89

The nonprofit UH Foundation is contracted by the University of Hawai‘i to be the sole provider of alumni services and fundraising for UH. Funds raised are critical for supporting the educational mission of UH, one of the largest drivers of Hawai‘i’s economy. This private support funds scholarships to build Hawai‘i’s future workforce, attracts top faculty talent and fuels world-class research. www.uhfoundation.org

67

Humana

67

Health insurance. www.humana.com

68 Jones Hawaii Acquisition Co. LLC 68 65

Automobile dealership. www.mercedesbenzofhonolulu.com Mercedes-Benz of Maui Mercedes-Benz of Honolulu

1

Direct premiums written in Hawai‘i per DCCA.

136 130

H AWA I I B U S I N ES S

89

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

69 Dorvin D. Leis Co. Inc. Mechanical contractor. www.leisinc.com Aikane Pacific Corporation

45

70 Punahou School 42 62

Primary and secondary education. www.punahou.edu

71

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Stephen T. Leis - Pres., CEO Michelle Sigmund - CFO Michael St. Clair - Executive VP David Parke - VP of Construction Operations Nancy Leis Overton - VP Mackenzie Grove - Director of Preconstruction Sachin Shah - Director of Design Build and Design Assist Mandy Moikeha - Operations Manager, Neighbor Island

$130.0 $150.0 $168.0

-13.3% -10.7%

400 525

Michael E. Latham - President Sunny Donenfeld - VP for Finance and Operations Noelehua Archambault - VP, Institutional Advancement Raquel "Kelly" Hicks - Chief Human Resources Officer Gustavo Carrera - Academy Principal Todd Chow-Hoy - Junior School Principal

$129.4 $109.8 $112.4

17.8% -2.3%

723 703

214 217

Hawaiian Cement

64 50

Cement importing for resale, production and sales of ready-mix concrete and construction aggregates. www.hawaiiancement.com Knife River Corp.

David Gomes - President Terilyn Kiyoko Takahashi Esperanza - Controller

$128.3 $126.0 $146.9

1.8% -14.2%

72

Allstate Insurance Co.

Tom Wilson - CEO Mario Rizzo - CFO

$125.6 1 $115.3 1 n/a

9.0%

Quentin Machida - President/CEO Norman Gentry - Partner/Co-owner

$124.0 $117.5 $95.1

5.5% 23.5%

49

Masahiro Yaguchi - Senior VP, Secretary/Treasurer Shigeto Aoki - Senior VP Peter E. Shaindlin - COO Patricia Tam - Chief Executive Advisor

$118.3 $20.3 $30.0

483.9% -32.5%

791 796

Will Summerhays Tyler Dillon - Executive Vice Presidents

$117.5 $191.3 $81.7

-38.6% 134.2%

62 72

Ed Schultz - President & CEO Shannon Castellanos - Chief Financial Officer Amir Zahedi - Chief Sales Officer Michelle Leon-Guerrero - Chief Administrative Officer

$115.3 $86.2 $69.9

33.8% 23.3%

335

71

Insurance including property, casualty, life, commercial, group and individual, life and health products, retirement and investment products. www.allstate.com

73 Gentry Homes Ltd. 70 69

Real estate development. www.gentryhawaii.com Gentry Kalaeloa LLC Gentry Investment Properties Gentry Kapolei Development LLC Gentry Maui Development LLC Gentry KGC LLC Gentry Builders LLC

74

Halekulani Corporation

177 144

Hotel operations. Halekulani reopened October 1, 2021, and Halepuna Waikiki reopened July 1, 2021. www.halekulani.com, www.halepuna.com Mitsui Fudosan America Inc. Halekulani Halepuna Waikiki

75 Layton Construction 51 74

Layton Construction is a nationally ranked commercial construction company specializing in construction management, design-build construction and general contracting. Layton has been building in Hawai‘i for 17 years, with offices on O‘ahu and Kaua‘i. As part of the STO Building Group, we bring project experience throughout the United States, Canada and Europe. www.laytonconstruction.com STO Building Group

76 Hawaiian Host Group 61

1

90

Consumer packaged goods. www.hawaiianhostgroup.com Kapua Orchards Royal Hawaiian Orchards MacFarms KOHO Mauna Loa Hawaiian Host

Direct premiums written in Hawai‘i per DCCA.

AU G U S T 2 0 2 3

SPECIAL PROMOTIONAL SECTION

CENTRAL PACIFIC BANK

WH E RE PEO PLE LI KE BAN KI N G.

W

hy do people like banking at Central Pacific Bank? It comes down to CPB’s commitment to exceptional service in-branch and online.

Rooted in a rich legacy dating back nearly 70 years, CPB was founded by Nisei veterans who had trouble getting financial services from other local banks. This history of being there for everyone in Hawaii drives CPB to go above and beyond for their customers in every possible way.

CPB branches are designed to offer an epic customer experience.

Customers feel comfortable and welcomed from the moment they step in the door. And CPB team members actually take the time to build strong relationships with their customers and understand their unique needs.

This allows them to create tailored

solutions that meet the specific financial goals of each customer.

Building relationships is an important element of exceptional service. But in this day and age, it’s also vital to offer state-of-theart digital banking solutions. CPB delivers. Their online and mobile services are top-rated, and their user-friendly platforms provide a comprehensive set of features that make managing finances easy, even while on the go. They have the trust of their customers, earning the bank national recognition from publications, including Forbes and Newsweek.

Finally, CPB actively contributes to the communities they serve. Whether it’s giving back to local organizations and charities, supporting small businesses and entrepreneurs, or developing initiatives aimed at improving the well-being of others, CPB is dedicated to helping all of Hawaii’s ohana reach their full potential. That’s the spirit of aloha in action. That’s CPB.

Central Pacifi c Bank 220 S King St Floor 1, Honolulu, HI 96813 (808) 544-0500 www.cpb.bank

H AWA I I B U S I N ES S

91

LIST SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

77

MC&A, Inc.

Johan Marzuki - Executive VP and General Manager Michelle Ramos - CFO Heather Bailey - VP of Operations Jamie Gold - VP of Sales and Industry Relations

$110.0 $40.0 $12.0

175.0% 233.3%

Martin A. Nakasone - VP, Area Manager Robin Cababa - VP, Environment

$109.0 $77.3 $77.2

41.1% 0.1%

220 210

Nelson Okumura - Pres.

Alton A. Nakagawa - VP Finance Brian Tokeshi - VP Operations Lori Jio - Sec. Roger Tacdol - Treas., Controller

$107.6 $81.8 $72.1

31.5% 13.5%

154 155

Since 1924

Edward D. Sultan - Chair, CEO Steven J. Bookatz - Pres., COO Linda L. Flanagan - VP, CFO

$107.0 $93.0 $40.0

15.1% 132.5%

391 368

Royal Contracting Co. Ltd.

Leonard K.P. Leong - Pres.

$106.4 $136.3 $130.8

-21.9% 4.3%

180 195

Robert Van Tassell - Pres., CEO

$103.8 $118.6 $31.0

-12.5% 282.3%

255 253

Kenneth M. Sakurai - Pres., Sec. Les Masutani - VP

$103.2 $101.2 $60.7

2.0% 66.8%

300 300

Ronald K.B. Yee - Pres., CEO, COO Bruce Kugiya - Exec. VP Erwin Viloria Mateo - Senior VP

$95.0 $111.0 $96.0

-14.4% 15.6%

300 325

Jeong-Nam Kim - Pres., CEO

$93.4 1 $83.7 1 n/a

11.5%

Martin J. Welch - CEO Jason T. Yoshimi - Pres., CFO Tammy Teixeira - Senior VP, Business Development Regina Harris - VP, Underwriting, Premium Audit, Safety & Risk Management Faye Bueno - VP, Administration Paul Naso - General Counsel

$93.3 $77.1 $62.3

21.0% 23.7%

Destination management company. www.mcadmc.com JTB AMERICAS Island Partners Hawaii HawaiianIslesConcierge Diamond Head Vacations

78 AECOM

Architecture, engineering, design, project and program management, planning, and environmental services. aecom.com AECOM

93 80

79 VIP Foodservice

Wholesale meat, seafood, poultry, eggs, frozen foods, groceries, produce, paper products, cleaning supplies and retail grocery stores. www.vipfoodservice.com Valley Isle Produce, Inc. Island Grocery Depot

87 83

80 Na Hoku, Hawaii's Finest Jewelers 77 126

81

Fine jewelry designer, manufacturer and retailer. www.nahoku.com Pearl Factory - Hawaii's Original Pearl-in-the-Oyster General contractor. www.royalcontracting.com

60

82 Catholic Charities Hawai‘i 69 141

Nonprofit - social services. www.catholiccharitieshawaii.org Catholic Charities Housing Development Corp.

83 Coastal Construction Co. Inc. 75 96

General building contractor. www.coasthi.com

84 Wasa Electrical Services Inc. 72 68

Electrical work. www.wasahawaii.com US Kinden Corp.

85 DB Insurance Co. Ltd. 84

Insurance company. www.dbinsus.com

86 HEMIC 94 90

1

92

HEMIC is Hawai‘i’s leading provider of workers’ compensation insurance, providing innovative risk management solutions. Our Family of Companies offers comprehensive products and services to protect Hawai‘i businesses and their workers, including commercial and temporary disability insurance and multiline TPA services.

Our staff and operations are 100% local. We are rated A (excellent) by AM Best. www.hemic.com Employers' Protective Insurance Co. (EPIC) HEMIC Insurance Managers Inc. (HIMI)

Direct premiums written in Hawai‘i per DCCA.

AU G U S T 2 0 2 3

108 113

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

87 Waianae Coast Comprehensive

EXECUTIVES

$92.5 1 n/a n/a

Jerry V. Romano - Pres., CEO C. Wayne Davis - Business Mgr.

$92.3 $72.8 $50.8

26.9% 43.2%

130 97

Clyde Matsusaka - Exec. Dir./Honolulu Sub-Complex Mgr.

$91.1 $92.3 $81.1

-1.2% 13.8%

133 133

Greg Young - Pres., CEO

$88.3 $81.4 $80.7

8.4% 0.9%

380 389

Michael Wo - President Kristen Wo - VP Damian Pherigo - VP

$88.0 $90.0 $61.2

-2.2% 47.1%

210 214

Gary E. Oda - President Justin K Izumi - Vice President

$88.0 $61.0 $81.0

44.3% -24.7%

71 63

Matt Guard - Pres.

Camy Chin-Meun - VP Kevin Cutter - VP Operations Kim Hudson Chock - CFO

$86.0 $79.2 $78.0

8.5% 1.6%

314 328

John Y. Gotanda - Pres.

Jan Boivin - Sr. VP, General Counsel, Board Sec. David M. Kostecki - Sr. VP, CFO

$85.8 $90.3 $77.9

-5.0% 15.9%

461 434

Edward Fagan - General Manager Hupp Kelley - Assistant General Manager Mario Martinovic - Chief Financial Management Officer

$85.3 $54.3 $78.9

57.2% -31.2%

386 387

A nonprofit organization that addresses health disparities, improves population health, and reduces health inequalities despite financial and cultural barriers. In addition to the main clinic, WCCHC operates six satellite clinics and three schoolbased health clinics. www.wcchc.com

97 108

New & used car and truck sales. Parts and service. www.jerryforthepeople.com Honolulu Imports LLC (Jerry V's Honolulu Hyundai dba) Windward Hyundai (dba) Windward Dodge Chrysler Jeep Ram (dba)

89 Morgan Stanley Wealth Management Investment services, comprehensive wealth planning and management. www.morganstanleybranch.com/honolulu.hi

78

90 HawaiiUSA Federal Credit Union 88 77

Credit union that provides financial products, services, and money management education for individuals and businesses. www.hawaiiusafcu.com

91

C. S. Wo & Sons, LLC Retailer of home furnishings. www.cswo.com R.C. Wo & Sons, LLC apt. by homeworld (dba) HomeWorld (dba) Red Knot (dba) C. S. Wo (dba) Ashley Homestores (dba) SlumberWorld (dba)

81 93

92 RAM Corporation 108 75

General contractor for commercial buildings and renovation projects. www.abshawaii.com Allied Builders System (dba)

93 JBG Corporation

Marine cargo handling. www.mhrhawaii.com Shoreside Maritime Services LLC McCabe, Hamilton & Renny Co. Ltd.

91 78

94 Hawai‘i Pacific University

Independent, not-for-profit post-secondary institution. www.hpu.edu Oceanic Institute (research affiliate)

80 79

95 Hale Koa Hotel 119

Armed forces recreation center-hotel dedicated to all U.S. active military, retired military, and Dept. of Defense personnel and their families. www.halekoa.com US Army Installation Management Command 2

1

Data from audited financial statement.

2

Previous parent: U.S. Army Community & Family Support Center (VA).

% CHANGE EMPLOYEES 2022 2022 2021 2021

Rich Bettini - President & CEO

Health Center

88 Windward Auto Group LLC

SALES ($M) 2022 2021 2020

H AWA I I B U S I N ES S

93

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

96 Council for Native Hawaiian

Advancement

CNHA is a member-based 501(c)(3) nonprofit organization with a mission to enhance the cultural, economic, political, and community development of Native Hawaiians. hawaiiancouncil.org

97 Bacon-Universal Co. Inc.

Construction, agriculture & industrial equipment sales and rentals distributor, related repairs, parts and services. www.baconuniversal.com Invision Capital LBR Solar LLC

83 81

98 Suisan Group Inc.

99 Alaka‘i Mechanical Corp.

Specialty contractor. www.alakaimechanical.com Taisei Oncho Co. Ltd.

117 97

100 Kualoa Ranch Hawaii Inc. 123 170

Retail home-improvement center, storage, organization stores and real estate. www.citymill.com Simply Home Rainbow State Paint Simply Organized LLC

85 73

102 Hawai‘i Community Foundation Nonprofit community foundation. www.hawaiicommunityfoundation.org

76 54

103 Kuhio Auto Group 106

New and used car dealers, auto parts and services. www.kuhioautogroup.com Kuhio Rent A Car Kuhio Nissan Kuhio Ford Kuhio Mazda Kuhio Hyundai Kuhio Kustoms Kuhio Chevrolet

104 Coldwell Banker Realty 89 100

Real estate. www.coldwellbankerhomes.com

1

Estimate from annual report 2022.

2

Data from annual report 2022.

AU G U S T 2 0 2 3

% CHANGE EMPLOYEES 2022 2022 2021 2021

$85.0 1 $73.1 2 $11.3 2

16.2% 547.1%

Michael Souza - Equipment Mgr. Veronica Leong - Accounting Mgr. Jeorge Vila - Island Wide Sales Mgr. Glenn Ponce - Maui Branch Manager

$83.4 $85.6 $76.8

-2.6% 11.5%

103 109

Stephen N. Ueda - Chair, Pres., CEO

$81.7 $63.5 $68.6

28.7% -7.4%

129 123

Koji Sakate - Chairman Ralph T. Inouye - CEO Ryan Ando - President Dayne Matsumoto - VP Joe Barrios - Exec. VP Hideo Mizutani - Sec./Treas.

$78.9 $57.0 $60.1

38.5% -5.3%

255 225

John Morgan - Pres., CEO

$77.8 $50.5 $17.7

54.0% 185.6%

349 270

Steven C. Ai - Pres., CEO Kevin Nishida - CFO Shari Komo-Matsueda - COO Carol Ai May - VP, Secretary

$77.6 $82.4 $86.6

-5.8% -4.9%

210 210

Micah A. Kāne - CEO & President Michelle Ka‘uhane - Sr. VP & Chief Impact Officer Wallace Chin - Sr. VP & Chief Administrative Officer Kawena Beaupré - Sr. VP & General Counsel Sheila Sarhangi - VP of Strategic Communications Todd Apo - VP of Community Partnerships & Public Affairs Mary Leong Saunders - VP of Philanthropy Larissa Kick - VP of Community Grants & Initiatives Jamee Kunichika - VP of People Operation and Growth Lynn Shimono - VP of Finance

$74.1 $100.7 $142.8

-26.4% -29.5%

73 68

Danny Mackey - Pres.

Ryan Mackey - VP Cindy Lund - CFO Aaris Berry - GM

$73.7 $67.9 $51.7

8.6% 31.2%

91 91

Mike James - Pres. | Hawai‘i

$73.4 $80.9 $57.2

-9.3% 41.4%

Visitor attraction and recreational activities, cattle ranching, diversified agriculture and real estate. www.kualoa.com

101 City Mill Company Ltd.

SALES ($M) 2022 2021 2020

Kūhiō Lewis - CEO Leilani Garner - COO Ian Pumaras - CFO

Wholesale frozen foods, dry groceries, non-food disposables, wholesale and retail fresh fish. www.suisan.com Suisan Company Ltd. Suisan Properties Ltd.

110 85

94

EXECUTIVES

SPECIAL PROMOTIONAL SECTION

SWINERTON

A CU LTU RE O F OWN E RS H I P

F

ounded in 1888, Swinerton is a national construction and construction management firm with 20 offices nationwide. We have been a trusted partner of Hawaii since the 1960s with our tight-knit Honolulu-based office that engages in local internal and outreach events to promote collaboration and cohesion within our company and our industry.

One of the most integral parts of our Swinerton culture is the fact that we are 100% employee-owned. This means that we act in the best interest of our fellow employee-owners in everything we do, both regionally and nationally. As a division, it is important to create a sense of place for our employee-owners and create a culture within our Swinerton teams that reflects the positive impact we leave on our communities. Together, we aim to truly be a community builder dedicated to the local communities we serve.

We passionately invest dollars and volunteer hours back into a few key local organizations, including Make-A-Wish Hawaii, for which Hawaii Vice President and Division Manager Aaron Yamasaki serves on the leadership board; Honolulu Habitat for Humanity; Child & Family Services of Hawaii; Kapiolani Radiothon; The Pantry; and Hawaiian Humane Society, to name a few.

Swinerton ensures our commitment to building sustainable and strong communities also extends to our recruitment efforts. We focus on hiring the best and brightest talent through internship opportunities, career fairs with University of Hawaii, and other locally based events that build awareness and excitement for creating sustainable growth opportunities and careers in construction.

Swinerton’s Honolulu office has the ability to leverage the resources of a $5 billion national construction firm in order to serve our clients wherever and however they need us. Our culture of ownership means our 4,300

construction professionals across the nation not only have a personal stake in the success of every project, but share a sense of pride over our decisions, results, and performance.

Most of all, as employee-owners, we work toward a common purpose: to be the preferred builder and trusted partner in every market we serve— proudly leading with ownership, integrity, passion, and excellence.

Swinerton 841 Bishop St, Honolulu, HI 96813 (808) 521-8408 swinerton.com

H AWA I I B U S I N ES S

95

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

105 Isemoto Contracting Co. Ltd. 109 104

General contractor: woodframe, concrete, masonry structures, heavy site excavation, road and highway construction, water, sewer and drainage construction, golf courses. Government and commercial buildings.

106 The Polynesian Cultural Center 134 169

The Polynesian Cultural Center is a 501(c)(3) institution formed in 1963 for the purpose of supporting the continued education of students from throughout the Pacific, and to preserve and perpetuate the cultures of Polynesia. www.polynesia.com The Church of Jesus Christ of Latter-Day Saints Polynesian Cultural Center Properties Inc.

107 Stoebner Holdings Inc. 82 87

Retail and wholesale automobile sales, parts and service, body shop and car wash. www.hondawindward.com Honda Windward (dba) Honda Windward Auto Body Windward Auto Spa

108 Hawai‘i Life Real Estate Services LLC 79 107

95 71

104 94

'Iolani School is a coeducational, college-preparatory school for students in grades K-12. Its mission is to develop liberally educated, well-rounded individuals who are well prepared for higher education and for responsible, moral citizenship. 'Iolani School fosters academic excellence and personal growth in an environment that is challenging and competitive, yet compassionate and nurturing. www.iolani.org

112 Territorial Savings Bank 103 82

Banking. www.territorialsavings.net Territorial Bancorp Inc. Territorial Financial Services Inc.

113 Bowers + Kubota Consulting Inc. 96 88

Engineering and architecture. www.bowersandkubota.com

114 HawkTree International Inc. 107 105

96

21.4% 14.2%

166 131

P. Alfred Grace - Pres., CEO Jarod Hester - CFO, COO, Exec. VP Eric E. Workman - CMO, Exec. VP Delsa Moe - VP Cultural Presentations Tai Vuniwai - VP HR Greg Maples - VP Culinary Services

$71.9 $39.0 $17.7

84.4% 120.3%

715 536

Morris Stoebner - CEO, Dir. Michael Stoebner - General Mgr. and Pres.

Sandra D. Kalahiki - VP, Controller

$71.6 $86.2 $67.4

-16.9% 27.9%

104 117

Matthew G. Beall - CEO, Principal Broker

$71.6 $90.9 $51.7

-21.3% 75.9%

57 42

Wesley Fujimoto - Sec.

$71.5 $68.9 $52.8

3.7% 30.4%

98 85

Andrew S. Rosen - President & CEO

$71.0 $76.9 $88.7

-7.7% -13.3%

385 379

Timothy R. Cottrell - Head of School Reid A. Gushiken - CFO

$70.9 $64.2 $61.2

10.5% 4.8%

425 412

Allan S. Kitagawa - Chair, Pres., CEO Vernon H. Hirata - Vice Chair, Co-COO Ralph Y. Nakatsuka - Vice Chair, Co-COO

$66.9 $65.0 $76.6

3.0% -15.1%

253 260

Brian Bowers - Pres.

Dexter Kubota - VP Myong Choi - Principal Kathleen Chu - Principal Eric Iwamoto - Principal Mike Kamaka - Principal HD Lee - Principal Amy Matsushima - Principal

$66.4 $73.8 $65.6

-10.0% 12.5%

277 282

Donald M. Takaki - Chair Ryan Z. Takaki - Vice Chair Donn M. Takaki - Pres., CEO

$66.0 $61.0 $52.0

8.2% 17.3%

375 489

Credit union. www.hawaiistatefcu.com

111 ‘Iolani School

Logistical services: moving, storage, trucking, courier and conventions. www.hawktree.net International Convention Services Island Movers (dba) Aloha Int'l Moving Services HawkTree Land Pacific Courier Pro-File Record Systems Aloha Isle Moving Inc.

AU G U S T 2 0 2 3

% CHANGE EMPLOYEES 2022 2022 2021 2021

$73.2 $60.3 $52.8

Retail new and used automobiles, sales and service. www.newcitynissan.com

110 Hawaii State Federal Credit Union

SALES ($M) 2022 2021 2020

Leslie K. Isemoto - Pres.

Larry S. Isemoto - Chair

Real estate sales, long term and vacation rentals. www.hawaiilife.com Real Life Hawaii LLC

109 New City Nissan - Rosebridge LLC 100 103

EXECUTIVES

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

115 Zephyr Insurance Co. Inc.

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Timothy E. Johns - Pres., CEO

$64.3 1 $59.6 $54.3

8.0% 9.7%

18

Lynn Babington - Pres.

$62.5 $56.4 $49.1

10.8% 14.8%

272 263

Alan Pflueger - Pres.

$60.6 $79.7 $61.7

-23.9% 29.1%

87 99

David R. Lundquist - Pres., CEO Byron L. Ige - VP Dora Myhre - Dir. of Retail Operations Gerardo "Geri" Molina - Dir. of Sales Harold S. Levy - Dir. of Lumber Operations

$58.2 $59.7 $58.6

-2.5% 1.9%

175 175

119 Armstrong Builders LLC

James Keller - President

$55.8 $54.7 $64.4

2.0% -15.0%

59 58

120 DTRIC Insurance Company, Ltd.

Takuya K. Mitsueda - Pres., CEO Ann Nakagawa - EVP & Chief Administrative and Financial Officer Dennis Rae - EVP & Chief Underwriting Officer

$53.4 $51.4 $56.1

3.9% -8.4%

91 96

121 The Institute for Human Services Inc.

Connie Mitchell - Executive Director Leina Ijacic - Chief Administrative Officer

$52.7 $28.6 $27.4

84.6% 4.3%

260 265

122 Mid-Pacific Institute

Paul A. Turnbull - Pres., CEO Lesley Kaneshiro - COO Leigh Fitzgerald - VP of Academic Affairs Shannon Cleary - VP of Institutional Advancement Edna L. Hussey - Preschool, Elementary Principal Dwayne "Dee" Priester - Middle and High School Principal

$51.4 $45.5 $44.8

13.0% 1.6%

249 234

Tricia Pancner - Regional VP of Operations and Sr. Executive Dir. Erin Hamilton - Regional VP of Community Development

$49.6 $42.7 $34.1

16.1% 25.3%

215 190

112 101

Residential hurricane and homeowners insurance. www.zephyrinsurance.com HI Holdings Inc.

116 Chaminade University of Honolulu 118 110

Nonprofit post-secondary education. chaminade.edu

117 Pflueger Inc.

New and used Honda automobile sales, leasing, parts and service. www.PacHonda.com Pacific Honda (dba)

90 92

118 Hardware Hawaii

Retail & wholesale hardware stores, home centers and lumber yards. www.hardwarehawaii.com HH Holdings Inc. Hardware Hawaii Kailua, Kaneohe, Kapolei, Kauai and Mapunpuna are each an LLC

111 99

Established in 1976, Armstrong Builders, LLC is an awardwinning, integrated, multi-disciplinary construction company dedicated to outstanding service and craftsmanship. The company's work spans various markets specializing in custom and luxury home building, workforce housing, design-build/ design-assist, resort communities, and commercial construction.

It operates solely in Hawaii. www.armstrongbuilders.com Armstrong Pacific Armstrong Design Group

122

DTRIC Insurance Company, Ltd. offers personal lines of insurance, including auto, homeowners, renters, and umbrella. It also provides a wide range of commercial lines of insurance products, including general liability, property, and workers’ compensation. www.dtric.com Aioi Nissay Dowa Insurance Co. Ltd., a member of MS & AD Insurance Holdings, Inc. DTRIC Insurance Underwriters, Ltd.

Hawaii's most comprehensive provider of homeless solutions including permanent supportive housing, mental health, medical, shelter, housing subsidy, outreach, case management and employment services. ihs.hawaii.org IHS, the Institute Kahauiki Village Development LLC

126 117

Pre-K to 12 independent school. www.midpac.edu

123 Bristol Hospice–Hawaii, LLC

Bristol Hospice promotes quality and comprehensive hospice care, palliative care, and supportive care services for our patients, families, and communities on Oahu. bristolhospice.com/hawaii/ Bristol Hospice, LLC

1

Direct premiums written in Hawai‘i per DCCA.

H AWA I I B U S I N ES S

97

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

124 Ralph S. Inouye Co. Ltd.

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Blake T. Inouye - President & CEO

$49.1 $68.1 $62.3

-28.0% 9.3%

62 63

Jack E. Richards - President & CEO Dal D DeWolf - SVP & Chief Financial Officer Beth Nickerson - VP Product Development & Partner Relations Amy Terada - VP Marketing Mark A. Klaschka - VP, Managing Director Hawaii

$48.4 $32.9 $6.6

47.1% 398.5%

81 72

Roy Y. Shioi - Pres.

Preston Lingaton - VP Conrad H. Murashige - Chair Diana Jenkins - Treas.

$47.0 $57.6 $47.9

-18.4% 20.3%

208 229

Clifford Alakai - Administrator Sarah Ford - Controller George Powell, M.D. - Neurology

$46.6 $47.9 $45.4

-2.8% 5.6%

330 336

Jesse Sheley - Mng. Dir., Market Exec.

$46.5 $45.0 $42.0

3.3% 7.1%

115 95

Kelly J. Ueoka - President Geary Chun - Exec. VP Scott Watanabe - Exec. VP Nik Daubert - Sr. VP of Operations

$45.3 $36.9 $37.0

22.8% -0.4%

95 80

Vince J. Otsuka - Pres., CEO Gary Iwai - Board Chair

$44.7 $39.9 $41.9

12.0% -4.9%

177 186

Todd Y. Williams - Pres.

Ann Takamori - VP, Admin., Controller Pono Paahao - VP, Service Kerry Borthwick - General Manager, Elevator Jonanthan Muratuska - Manager, Construction Estimating Bryce Kawamura - Construction Operations Manager

$43.0 $43.5 $43.1

-1.1% 0.9%

138 145

132 Allana Buick & Bers

Karim Allana - CEO & Sr. Principal Eugene Buick - COO & Sr. Principal Gerson Bers - VP & Sr. Principal

$42.0 $39.4 $35.7

6.7% 10.5%

188 176

133 WestPac Wealth Partners Hawaii

Spencer Dung, CFP®, ChFC® - Managing Director Marko Mijuskovic, MBA, MSIS, CExP™ - Sr. Partner Liang Lee - Sr. Partner Theo Stiller - Wealth Management Advisor Christopher Chow - Financial Advisor Taylor Wong - Financial Advisor

$41.1 $37.8 $29.9

8.6% 26.6%

270 223

101 91

General contracting, building and engineering. www.rsinouye.com

125 Pleasant Holidays LLC 144

Tour operator, travel services and Hawai‘i destination activities. www.pleasantholidays.com

126 Shioi Construction Inc. dba Creative 116 113

Partition Systems General contractor. www.shioihawaii.com Creative Partition Systems

127 Maui Medical Group Inc. 125 115

Health care service. www.mauimedical.com

128 Merrill Lynch 127 123

Wealth management for individuals, businesses, foundations and endowments. Retirement plans and institutional consulting.

Banking. local.ml.com/honolulu Bank of America

129 Pacxa 138 131

Consulting Services, Cloud Services, Managed Services, ValueAdded Resale. www.pacxa.com Tradewind Group, Inc.

130 Aloha Pacific Federal Credit Union 132 124

Credit union. www.alohapacific.com CUSO of Hawaii Properties LLC dba Aloha Pacific Premier Realty CUSO of Aloha Pacific Financial Group CUSO of Hawaii Services LLC

131 Heide & Cook Real Estate, LLC 130 120

HVAC, elevators, plumbing, refrigeration, sheet metal fabrication and installation, construction, portable AC rentals, clean air technologies. www.heidecook.com Chugach Commercial Holdings

Allana Buick & Bers, Inc. (ABB) is a leading architectural engineering firm with over 36 years of experience specializing in making buildings perform better. Our core “trade level” expertise and strengths are in all exterior façade trades, curtain wall and glazing, roofing and waterproofing, HVAC and plumbing, energy efficiency, structural engineering, and construction management. www.abbae.com

137

98

WestPac® Wealth Partners is a privately held wealth management firm that assists clients in every aspect of their financial lives. We focus on process, not products, enhancing clients’ goals as we work to help them protect what they have built so they can invest in their future to achieve their ultimate goals. www.westpacwealth.com WestPac Wealth Partners

AU G U S T 2 0 2 3

SPECIAL PROMOTIONAL SECTION

HAWAII STATE FEDERAL CREDIT UNION

A

t Hawaii State Federal Credit Union (Hawaii State FCU), we believe that “always right by you” isn’t just a tagline – it’s our way of life. It’s also a promise, to treat our members fairly, like family, and to always consider what’s best for them in all we do.

Credit unions were originally established to provide financial services and support to communities that were underserved and unserved by traditional banks. This idea of people helping people was the foundation on which Hawaii State FCU began. By maintaining our member-focused, community-minded way of doing business, we have continued to grow from our humble

beginnings serving Hawaii’s territorial government workers to becoming one of the largest credit unions in the state, with 14 branches on Oahu and Maui.

Over our 87-year history, our dedication to our members never wavered. We invest significant time and resources toward continually improving our member experience, offering value-added products, convenience, innovative technology, and educational tools and resources to set people on the path to financial wellness. Our members are an essential part of our financial cooperative, and our commitment to them ensures that we can continue to provide vital financial services that support the well-being of the community in meaningful ways for many years to come.

Hawaii State Federal Credit Union 333 Queen Street Honolulu, HI 96813 (808) 587-2700 www.hawaiistatefcu.com

H AWA I I B U S I N ES S

99

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

134 Hawaii Water Service Company

Kadowaki John - Operations Manager Hana Giltner - Operations Manager Anthony Carrasco - General Manager

$41.0 $35.2 $26.3

16.4% 33.9%

54 50

135 Group Builders Inc.

Anacleto R. Alcantra - Pres.

Amado Sanchez - Exec. VP, RME

$40.7 $67.3 $80.7

-39.5% -16.6%

221 150

Amy Miller Marvin - President and CEO Curtis Leong - VP and CFO Gene Caliwag - VP of Operations Laura Kay Rand - VP and Chief Impact Officer

$40.4 $58.1 $49.6

-30.5% 17.3%

66 65

Stephanie Nadolny - Pres., CEO Wendy Manuel - VP, COO, CFO Shari Ann Oshiro - VP, Chief Medical Officer Cheryl Kozai - VP, Clinical Services & Chief Nursing Officer Lori Yoshioka - VP, Chief HR Officer Glenn Requierme - CIO Lori Suan - Chief Development Officer

$40.1 $57.8 $48.4

-30.6% 19.4%

262 309

Alan I. Shintani - Chairman of the Board Fred Kim - President Robert de los Reyes - Vice President Jason Tang - Controller

$36.8 $32.3 $34.3

13.8% -5.6%

68 61

Giles Harrison - CFO

$36.3 $38.6 $39.6

-5.8% -2.7%

54 64

Cole Slater - CEO Todd Taniguchi - CFO

$36.0 $26.0 $14.0

38.5% 85.7%

160 180

Huilan Kamita - CFO Craig R. Courts - President & CEO Maria Kinsler - Chief Operating Officer

$36.0 $40.5 $32.1

-11.2% 26.4%

201 249

Matthew K. Custer - President and CEO Gerald R. Cysewski - Chief Scientific Officer

$36.0 1 $32.3 1 $31.5

11.2% 2.5%

Water and wastewater utility. www.hawaiiwaterservice.com California Water Service Company Kalaeloa Water Company Kona Water Service Company West Hawaii Utility Company West Hawaii Sewer Company West Hawaii Water Company

102 76

Specialty contractor for drywall, carpentry/millwork, cabinetry, plastering, acoustical and insulation, fireproofing, exterior insulation finish system. www.groupbuilders.net

136 Hawaii Foodbank Inc. 113 109

Nonprofit organization providing food to 1 in 6 residents, including more than 81,000 of Hawai‘i's keiki, who are now among the hardest hit population in the entire country. www.hawaiifoodbank.org

137 REHAB Hospital of the Pacific 115 111

Comprehensive inpatient and outpatient physical and medical rehabilitation services. www.rehabhospital.org REHAB at Nuuanu REHAB at Aiea REHAB at Hilo Rehabilitation Hospital of the Pacific Rehabilitation Hospital of the Pacific Foundation KJ & Beatrice Luke Specialty Clinic at Nuuanu REHAB's Physicians Clinic

138 Alan Shintani, Inc. 148 135

General contracting. Historical renovations, federal, residential, commercial. www.alan-shintani.com

139 Farmers Group, Inc. 136 127

Property and casualty-insurance products. www.farmershawaii.com Hawaii Insurance Consultants, Ltd. 21st Century Centennial Insurance

140 Maui Divers of Hawaii, Ltd. 163

Fine jewelry manufacturer, wholesaler and retailer. www.mauidivers.com Pick A Pearl

141 Kāhala Nui 120 116

Life plan community. kahalanui.com Kāhala Nui Senior Living Community Inc. Kāhala Nui Hiolani Care Center Kāhala Nui Live Well At Iwilei by Kāhala Nui

142 Cyanotech Corporation 147 139 1

100

Producer of dietary supplements and natural products derived from microalgae. www.cyanotech.com Nutrex Hawaii, Inc

Per annual report.

AU G U S T 2 0 2 3

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

143 Fernandez Entertainment Inc.

Linda M. Fernandez - CEO Scott Fernandez - Pres.

Steven Y.H. Lau - Exec. VP, CFO Warren Asing - Exec. VP, COO Fun Factory Inc. Sydney Fernandez - VP

$35.1 $26.4 $11.2

32.9% 136.6%

175 150

144 Fujikawa Associates Inc.

Samuel Fujikawa - CEO Robert K. Fujikawa - Pres.

$35.0 $22.3 $21.5

57.0% 3.7%

-- 1 -- 1

Ronald D. Howard - Pres.

Layne H. Wada - Mng. Dir., VP Finance Richard A. Davison - VP Operations Mitzi Hirasawa - VP Sales & Marketing Donna M. Nakamura - Treas.

$34.9 $12.9 $8.6

170.0% 50.2%

175 301

Shannyn Kott - VP

$34.5 $34.0 $34.0

1.5% 0.0%

51 55

Norman G.Y. Hong - Chairman Sheryl B. Seaman - Vice Chair Linda C. Miki - Vice Chair and CEO Charles Y. Kaneshiro - President and COO

$34.0 $32.8 $34.2

3.8% -4.2%

102 101

148 Pacific Whale Foundation

Kristie Wrigglesworth - Executive Director

$31.2 $28.1 $10.6

11.1% 166.3%

183 155

149 Sen Plex Corp.

Brian Sen - Pres.

Nancy Sato - VP Jack Cai - VP Ramon Bonoan - VP

$31.1 $33.8 $34.2

-8.0% -1.3%

130

Alex M. Kwon - Pres.

$31.0 $33.0 $35.8

-6.1% -7.7%

55 50

Katy Y. Chen - Pres., CEO Brent H. Arakaki - CFO

$30.7 $35.1 $31.1

-12.5% 12.8%

441 448

Chason Ishii - Pres.

Carol Davis - Exec. VP of Sales & Retention Tricia Miyashiro - Exec. VP of Operations

$30.2 $28.0 $26.3

7.9% 6.6%

94 95

Amusement and entertainment, restaurants, toys and merchandise wholesaling, video and amusement equipment distribution and servicing, food and beverage concessions. www.ekfernandez.com Carnival Concessions LLC Carnival Events LLC Rock N Fun LLC Fernandez Investments LLC. Fun Foods LLC Retail Entertainment Concepts Inc. Fun Factory Inc. Merchandise International Inc. Fernandez Properties

169 163

Mechanical contractor. www.contmech.com Continental Mechanical of the Pacific

145 Star of Honolulu Cruises & Events 198 206

Excursion boat operators, bus tour, show and transportation. www.starofhonolulu.com Ronald D. Howard Inc. dba Stars of Paradise, Tours & Attractions Paradise Imaging Inc. Aqua Marine Waikiki LLC Paradise Cruise Ltd. dba Star of Honolulu Cruises & Events RDH Transportation Services Inc. dba Royal Star Hawaii Motorcoach Tours & Destination Services Stars in Waikiki LLC dba Rock A Hula Hawaii

146 Crum & Forster 141 138

Property and casualty insurance. www.cfins.com The North River Insurance Company United States Fire Insurance Company

147 G70 145 137

Architecture, planning and environmental services, interior design, civil engineering, sustainable development and technology services. www.g70.design

Pacific Whale Foundation is a 501(c)(3) nonprofit organization founded in 1980 to protect the ocean through science and advocacy, and to inspire environmental stewardship. www.pacificwhale.org

142 136

Mechanical contracting, air-conditioning maintenance and plumbing service. www.senplex.com Oahu Plumbing & Sheet Metal Ltd. Oahu Air Conditioning Service Inc.

150 Paradigm Construction LLC 143 133

General heavy civil contractor. www.paradigmhi.com

151 Goodwill Hawaii 139 140

Nonprofit human service agency. www.higoodwill.org

152 Atlas Insurance Agency 152 150 1

Insurance agency. www.atlasinsurance.com Tradewind Group, Inc.

Data not provided.

H AWA I I B U S I N ES S

101

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

153 HFS Federal Credit Union

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Gerald Takase - Board Chair Nathan N. Abe - Pres., CEO

$29.5 $25.0 $24.7

18.2% 0.9%

117 114

Ryan Kusumoto - Pres., CEO Norma Spierings - Chief Development Officer Margaret Takahashi - Chief Administrative Officer

$29.5 $27.0 $27.8

9.4% -2.9%

337 344

Dana Vela - President and CEO Jeff Subee - CIO Randy Miyashiro - VP Angie Southichack - VP Wendy Yasutake - VP

$29.4 $21.1 $26.2

39.4% -19.4%

295 316

Bryan K. Luke - Pres., CEO Ricky R.K. Ching - Exec. VP, CFO Warren K.K. Luke - Chair

$28.7 $26.9 $27.5

6.6% -2.3%

140 157

Alexander C. Kinzler - Pres., CEO, COO, General Counsel Russell M. Gifford - Exec. VP, CFO, Treas., Sec.

$28.5 1 $18.1 $18.3

57.6% -1.3%

36

Phyllis Dendle - CEO

$28.4 $27.0 $22.9

5.4% 18.0%

197 204

159 East-West Center

Suzanne Vares-Lum - President

$28.1 2 n/a n/a

160 YMCA of Honolulu

Greg Waibel - Pres. & CEO

$27.7 $23.9 $23.0

15.8% 3.9%

177 127

Guy Akasaki - Pres., CEO

$27.7 $24.1 $22.3

14.9% 8.1%

99 97

166 152

Federal credit union. www.hfsfcu.org

154 Parents And Children Together 155 147

Nonprofit - social and educational services. www.pacthawaii.org

155 Kama‘aina Kids

Educational community & environment multi-service organization. www.kamaainakids.com

175 151

156 Hawaii National Bank 157 149

Financial institution. hawaiinational.bank Hawaii National Bancshares Inc.

157 Barnwell Industries Inc. 182 168

Exploring for, developing, producing and selling natural gas and oil in Canada, investing in land interests in Hawai‘i, drilling wells and installing and repairing water pumping systems in Hawai‘i. www.brninc.com BOK Drilling, LLC Barnwell Hawaiian Properties, Inc. Kaupulehu Mauka Investors, LLC Kaupulehu Developments Barnwell Alakea Properties, Inc. Barnwell Kona Corp.

Barnwell of Canada, Ltd. Dartmouth Petroleum, Ltd. Gypsy Petroleum, Ltd. J.H. Wilson Associates, Ltd. KD Kona 2013 LLLP Water Resources International, Inc. Barnwell Makai Inc. Bill Robbins Drilling, Ltd. Octavian Oil, Ltd.

158 Waikiki Health 154

Established in 1967, Waikiki Health is a non-profit, 501(c)(3) Federally Qualified Health Center (FQHC) whose mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Waikiki Health welcomes everyone, regardless of race/ethnicity, age, sexual orientation, socio-economic status, or any other consideration. www.waikikihealth.org

Nonprofit educational center. www.eastwestcenter.org

170 158

Strengthening communities through youth development, healthy living, and social responsibility programs and services. www.ymcahonolulu.org

161 Commercial Roofing & Waterproofing 168 162

102

Hawaii Inc.

Re-roofing, roof renewal, roof recovery, repair and maintenance solutions, leak sourcing, solar PV installations, raingutters and downspouts, long-term roof management programs. www.commercialroofinginc.com

1

Per annual report.

2

Estimate from annual report.

AU G U S T 2 0 2 3

SPECIAL PROMOTIONAL SECTION

ATLAS INSURANCE AGENCY

$1.7 million dollars to causes we’re passionate about and our employees have given back thousands of volunteer hours.

LASTI N G LEGACY

HAWAI I ’ S I N SU RAN CE NAVIGATIO N PARTN E R S I N CE 1929

W

e have seen a lot of change over the last 96 years that we’ve been in business, but one thing that hasn’t changed is our steadfast commitment to our employees, the community, and our partners.

EXPAN D E D S E RVICES

In 2023 we expanded our offerings to include a private client group, a concierge-type service for our highnet-worth clients. It’s customizing personal risk management – a portfolio designed to access sophisticated property and liability insurance products and solutions tailored to protect the unique needs of our clients. Complex

personal insurance coverage includes luxury collectibles, fine art, jewelry, antiques and exotic cars, international travel, non-profit board, and family trusts, employing domestic staff and contractors, custom luxury homes, and much more.

We fully launched our personalized small business unit, led by dedicated local representation. Additionally, we added free expanded services for our clients including a 24/7 portal that offers an HR hotline, custom job description builder, employee cost calculator, safety training modules, news and article library, and dozens of other apps and features.

Our commitment to doing what is right has helped us become one of Hawaii’s Top 250 Companies, one of the Best Places to Work, a BBB Torch Award recipient, and one of Insurance Journal’s Top 100 Independent Property & Casualty Agencies nationwide.

One of our guiding principles has been the belief that Hawaii is not simply a place where we do business, Hawaii is our home, and we take our responsibility as a locally owned company to heart. The way we serve our community has evolved over the years, but we always strive to be our clients’ insurance navigation partner.

CO M M U N ITY I NVESTM E NT

Our investment goes beyond helping our clients; we also believe in giving back to the community we call home. Since its inception in 2002, The Atlas Insurance Agency Foundation has donated over

Atlas Insurance Agency 201 Merchant St, Honolulu, HI 96813 (808) 533-3222 info@atlasinsurance.com www.atlasinsurance.com

H AWA I I B U S I N ES S

103

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

162 Child & Family Service

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Karen Tan - President & CEO Anne Marie Rizzo - Chief Advancement Officer Amanda Pump - Chief Program Officer

$27.7 $34.2 $30.6

-19.2% 12.0%

324 250

Norman Okimoto - President Wendy Cheung - Sr. VP - CFO Anna Arii - Sr. VP - Administration Paulette Ito - Sr. VP - Marketing

$27.4 $26.7 $30.1

2.9% -11.6%

97 106

Tess K. Shimabukuro - Pres., CEO Walton D.Y. Hong - Board Chair

$27.1 1 $24.8 1 $24.5

9.2% 1.2%

Thomas K. McCarthy - Sr. VP, Branch Mgr.

$26.9 $26.3 $24.2

2.0% 8.8%

41 41

Brennan M.K. Leong - President

$26.0 $19.3 $16.4

34.7% 17.9%

120 86

167 Atlantis Submarines Hawaii LLC

Ronald K. Williams - Pres., CEO Estella Berg - CFO George Ann Skandis - VP Human Resources

$25.3 $15.4 $5.8

63.8% 164.4%

120 115

168 Kōkua Kalihi Valley

David Derauf - CEO

$25.2 $24.2 $17.8

3.9% 36.5%

180 160

169 American Electric Co. LLC

Ray Hose' - President Roland Calimlim - VP Operations Clark Tyler - VP, GM Kauai

$25.0 $25.2 $37.4

-0.7% -32.7%

120 110

Myron N. Kiriu - CEO, Owner, Realtor Karin Moody - Principal Broker, Owner Ambur Kiriu - Owner, VP Public Relations Kevin Inn - Pres.

$24.0 $27.7 $18.5

-13.2% 49.4%

201 202

Bettina Mehnert - President & CEO Emile Alano - VP & COO Lisa Rapp - Principal Colette Lee - Dir. of Interior Design

$23.5 $26.3 $28.7

-10.6% -8.4%

86 96

Tricia Buskirk - President/CEO Mel Ventura - Exec. VP Member Services Tad Matsubara - Exec. VP Support Services

$23.0 $21.5 $22.4

7.2% -3.9%

101 122

140 142

Human services counseling. www.childandfamilyservice.org CFS Real Property Inc.

163 Hawaiian Financial Federal Credit 158 143

Union

Credit union. www.hificu.com

164 Gather Federal Credit Union 167 153

Credit union. www.gatherfcu.org

165 Wells Fargo Advisors 161 154

Financial services. www.wellsfargoadvisors.com Wells Fargo

166 Kapili Construction, LLC. dba Kapili 179 180

Roofing & Painting

Roofing, solar and painting contractor. www.kapiliroof.com

State's largest attractions operator encompassing passenger submarines, whale watch and sunset dinner cruises. www.atlantissubmarines.com Atlantis Adventures LLC Atlantis Cruises LLC

Kōkua Kalihi Valley Comprehensive Family Services is a federally qualified health center serving the richly diverse community of Kalihi. KKV is the nation's only community health center to have a 100-acre nature preserve as a site for healing. kkv.net

165 130

Electrical contracting and services. www.americanelectric.com Olgoonik Development LLC

170 Better Homes and Gardens Real 153 167

Estate Advantage Realty

Real estate. betterhawaii.com Better Homes and Gardens Real Estate Advantage Realty Better Homes and Gardens Real Estate Advantage Realty Better Homes and Gardens Real Estate Advantage Realty Valley Isle Better Homes and Gardens Real Estate Advantage Realty West Better Homes and Gardens Real Estate Advantage Realty North Shore

171 AHL 160 146

Architecture, interior design, planning, sustainability, existing building services, and historic architecture. www.ahl.design

172 Hawaii Community Federal Credit 172 161 1

104

Union

Federally chartered credit union. www.hicommfcu.com

Total interest income + non-interest income, per NCUA call report.

AU G U S T 2 0 2 3

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

173 Le Jardin Academy

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Earl Kim - Head of School Stacy Kilty - Executive Director of Business and Operations Support

$22.6 $20.0 $19.4

12.8% 3.3%

153 143

Carol J. Ebia - Chair Scott Kaulukukui - Pres., CEO

$22.0 $21.5 $22.7

2.3% -5.5%

103 104

Kent Untermann - CEO Lori Untermann - VP Lon Miyaguchi - VP Operations Alexa Untermann - Sec., Treas.

$21.8 $20.5 $10.6

6.3% 93.4%

165 165

Robert N.E. Piper - CEO/Executive Director

$21.4 $21.7 $23.4

-1.0% -7.4%

335 337

Warren H. Haruki - Chair, CEO

$21.0 1 $12.4 1 $7.5 1

68.4% 65.0%

178 Gather Vacations Inc.

Andreea Grigore - CEO Kristin Counter - COO Matthew Gage - CFO

$20.9 $0.0 $0.0

0.0% 0.0%

44 19

179 Finance Factors Ltd.

Russell J. Lau - Chairman, CEO Robert Gregory Nelson - President Kristi L. Maynard - Exec. VP, CFO

$19.3 $21.1 $23.5

-8.7% -10.1%

113 119

Charlene D. Moriarity - Pres.

$19.2 $18.6 $17.6

3.4% 5.6%

13 12

Debbie A. Cabebe - CEO Gay Sibonga - COO Debra A Lorenzo - CFO

$19.0 $26.6 $21.0

-28.6% 26.3%

233 225

Kim-Anh T. Nguyen - President & CEO

$18.7 $19.1 $17.2

-2.1% 11.3%

164 114

178

Independent PK-12 school. www.lejardinacademy.org

174 Hickam Federal Credit Union 173 159

Financial products and services. www.hickamfcu.org

175 The Art Source Inc. 176 196

Manufacturer and retailer of framed art, cabinets, closet systems and related items. Retailer of top slipper brands. www.theartsourceinc.com Pictures Plus closet systems Hawaii California Closets Plus Interiors CocoNene

176 Honolulu Community Action 171 157

Program, Inc.

Private nonprofit providing opportunities for low-income population to achieve self-reliance. www.hcapweb.org

177 Maui Land & Pineapple Co. Inc. 201 209

Landholding and operating company. www.mauiland.com Kapalua Realty Company, Ltd. Kapalua Land Co. Ltd. Kapalua Water Co. Ltd. Maui Pineapple Company, Ltd. Kapalua Bay, LLC Kapalua Advertising Company, Ltd. Kapalua Waste Treatment Co. Ltd. Kapalua Bay Holdings, LLC

Property management, vacation rentals, hospitality, and luxury. gathervacations.com The Elite Companies LLC

174 156

Residential mortgages, CRE loans, savings accounts, certificates of deposit. www.financefactors.com Finance Enterprises Ltd.

180 Hawaiian Insurance and Guaranty 181 171

Co. Ltd.

Insurance coverage for homeowners with optional hurricane coverage, condominium owners, renters, dwelling fire with liability, home business and business owner policy. www.higltd.com Ocean Harbor Casualty Insurance Company

181 Maui Economic Opportunity Inc. 159 164

Nonprofit community action agency providing human service, employment and transportation services. www.meoinc.org

182 Blood Bank of Hawaii 180 174 1

Non-profit, sole provider of blood components to Hawai‘i hospitals. www.bbh.org Blood Bank Real Property Inc.

Per Form 10-K from the US SEC.

H AWA I I B U S I N ES S

105

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

183 University of Hawaii Federal Credit

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Travis Bow - Pres., CEO

$18.6 1 $15.7 $16.9

18.1% -6.8%

60

John Lee Fink - Pres., CEO Suzanne Skjold - COO Dayle N. Murakami - VP of Finance Emmaly Calibraro - VP of Fundraising & Major Gifts Jennifer Pecher - VP, 211 Community Response Programs

$18.4 2 $29.5 2 $44.2

-37.8% -33.3%

48 44

Michael A. Carr - Pres., CEO Tom Manuel - CFO

$16.7 $14.1 $4.8

18.8% 192.7%

112 105

Andrea Pettiford - CEO

$16.5 $16.7 $15.0

-1.4% 11.8%

230 238

187 Bishop Museum

Dee Jay Mailer - Interim President and CEO

$15.9 3 $11.9 3 n/a

33.5%

188 Hawai‘i Health & Harm Reduction

Heather Lusk - Executive Director

$15.4 3 n/a n/a

Daniel Terada - Pres., CEO

$15.2 1 $13.7 $14.1

10.9% -2.6%

72

Sai Chantavy - CEO Jerome Flores - CFO/COO

$14.9 $14.6 $14.9

2.0% -2.0%

164

Lisa A. Daijo - Pres., Owner

$14.8 $13.9 $8.6

6.4% 60.8%

25 22

190 176

Union

As a credit union, UHFCU is a not-for-profit alternative to banks.

Excess earnings are passed back to members in the form of competitive rates, additional products and services, and lower fees.

UHFCU has recently been named one of “America’s Best-in-State Credit Unions” by Forbes Magazine, a finalist for “Hawaii’s Best” (four times) by the Star-Advertiser, as well as “Best Bank” by UH Manoa. www.UHFCU.com

184 Aloha United Way 150 118

Aloha United Way advances the health, education, and financial stability of every person in our community by bringing together resources, organizations, and people. AUW is a partner, advocate, resource, and connector that focuses on systemic issues facing our community. What we do informs policy, creates alliances, and generates resources for greater social impact. www.auw.org

185 USS Missouri Memorial Association 195 227

Non-profit organization. www.ussmissouri.org

186 Easterseals Hawaii

For more than 75 years, Easterseals Hawaii has been providing exceptional, individualized, family-centered services to empower people with intellectual and developmental disabilities to achieve their goals and choose their own path. Programs include early intervention, adult home and community-based services, and autism services. www.eastersealshawaii.org Catalight Foundation

187 183

Natural history, science, art and cultural museum; research center. www.bishopmuseum.org

Center

HHHRC serves Hawai‘i communities by reducing the harm and fighting the stigma of HIV, hepatitis, homelessness, substance use, mental illness, and poverty in our community. www.hhhrc.org

189 Pearl Hawaii Federal Credit Union Financial institution. pearlhawaii.com

197 184

190 Maunalani Nursing and Rehabilitation

Center

193

Skilled nursing facility. maunalaninursing.org

191 Express Employment Professionals 196 205 1

Full-service human resources, executive recruiting and staffing agency. www.expresspros.com/honoluluhi Express Services Inc.

Total interest income + non-interest income, per NCUA call report.

2

Gross annual sales amount unaudited at time of survey and subject to change. AUW administered rental assistance in previous year and calculation reflects reduced revenue from rental assistance programs and PPP funds.

3

106

Data from financial statements & auditor's report.

AU G U S T 2 0 2 3

SPECIAL PROMOTIONAL SECTION

CETRA TECHNOLOGY

HAWAI I I S A RI S KY STATE FO R MALWARE

I

t may surprise you to know that Hawaii is one of the 10 riskiest states in the country for malware hits according to a 2023 SonicWall Cyber Threat Report.

“Even the smallest businesses have data that is valuable to hackers. Customer and employee information, and financial material all can be sold on the Dark Web or used in phishing schemes,” said Michael McMurdo, CEO of Cetra Technology. “A malware attack can be devastating but many businesses think they cannot afford a staff of cyber experts or expensive software. The real question is: how can you afford not to protect your business?”

H E LPI N G YOU Q UALI FY FO R CYB E R I N SU RAN CE

Only 17% of small businesses have cyber insurance according to Kaseya Cybersecurity. Many businesses do not have the basic security tools required to qualify for insurance.

Cetra Technology is making small business access to big business cybersecurity tools affordable and attainable. Measures that include:

Zero Trust - Assumes that no user or device can be trusted, even if already within the network.

• 24/7 Endpoint Monitoring – Continuous behavioral analysis to detect and stop ransomware.

• Vulnerability Testing Identifying and assessing security weaknesses in a system or application.

• Dark Web Monitoring - Searching for and tracking personal information found on the dark web.

• Insurance - Access to affordable cybersecurity insurance through our insurance partners.

• Protected Backups – Encrypted and air-gapped.

•

AN I NTEG RATE D APPROACH

Today, cyberattacks happen not just by computer but also by air conditioning systems, video camera systems and even a digitally-controlled fish tank!

“It is becoming increasingly important to take a 360 degree look at your company’s security—both physical and cyber,” McMurdo said. “Only through a coordinated and well thought-out design can you feel comfortable that your company’s data, assets and people are secure.”

Cetra Technology provides businesses

with leading-edge solutions for all their internet-based technology needs including managed services, cybersecurity, physical security (access control and security cameras), VOIP systems, cloud solutions, virtual desktop, network infrastructure, backup and disaster recovery, forensic investigation, and bandwidth. Contact us for a free assessment.

Making Technology Work for Business

Cetra Technology 900 Fort Street Mall #1320, Honolulu, HI 96813 (808) 545-7505 www.cetratech.com

H AWA I I B U S I N ES S

107

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

192 Aloha Nursing Rehab Centre 191 177

Malama Solar is a local, Hawaiian-owned, full-service solar photovoltaic and battery storage provider. They specialize in sales, design, installation, and maintenance of these systems. www.malamasolar.com

195 Honolulu Federal Credit Union 210 188

(HOCU)

Own and operate three Tanaka of Tokyo restaurants. www.tanakaoftokyo.com

197 Maui County Federal Credit Union 204 189

Federal credit union, financial institution. www.mauicountyfcu.org

198 Contract Furnishers of Hawaii Inc. 183 178

Herman Miller Certified dealer providing contract furnishings to businesses, government, health care and higher education. www.op-hawaii.com Office Pavilion

199 Hawaiian Islands Freight Association 207 192

Freight forwarding. www.hifa.us

200 Aloha Green Holdings Inc. 203

$14.6 $15.5 $16.7

-6.2% -6.7%

James Takamine - CEO

$14.5 1 $12.6 1 $11.3 1

15.2% 11.1%

Rachel Ah Sue Chris Ah Sue - Owners

$13.3 $12.6 $1.9

5.9% 569.0%

51 32

Mark Munemitsu - Pres., CEO Ross Inouye - Sr. VP

$13.1 $11.0 $11.6

19.9% -5.1%

53 51

Richard E. Tanaka - Chair, CEO Hiroshi D. Lamansky - President Alison "Bo" H. Tanaka - Executive VP & CFO Calvin Yamasaki - Sr. VP & CAO

$13.0 $11.0 $4.2

18.2% 162.7%

185 182

Gary Fukuroku - Pres., CEO Michele Kawahara - VP Cathy Nakamura - CFO Myron Sakamoto - COO

$13.0 $11.8 $11.5

9.9% 2.4%

54 46

Wendy Shewalter - Pres. & CEO Bruce C. Shewalter - COO / RME

$12.9 $17.6 $16.6

-26.5% 6.2%

42 41

Stephan Edwards - Pres.

Denny Sadowski - VP Robyn Miura - Sec., Director Michael H. Lum - Treas.

David Kwong - GM

$12.3 $11.3 $11.1

9.2% 1.4%

5 5

TY Cheng - Founder

$12.3 $12.0 $9.1

2.5% 31.6%

98 100

Edwin Barlongo - President Marla Yoshihiro - Vice President Charlie Buckingham - Vice President Mathew Lee - Chairman and Founder

$12.2 $17.6 $24.1

-30.7% -27.2%

19 18

James R Doran - President

$11.6 $11.8 $10.2

-1.5% 15.4%

30 30

Wenona Harris - Senior Partner, Integrated Marketing Nathan Kam - Senior Partner, Public Relations Mary Fastenau - Senior Partner David Pettinger - Senior Partner, Reseach Dennis Christianson - Managing Partner

$11.5 $10.8 $11.0

6.4% -1.5%

91 84

Honolulu's leading state-licensed medical cannabis dispensary. www.agapoth.com Aloha Green Cannabis Collection Hemptuary Hawaii Aloha Green Herb House Aloha Green Apothecary

201 Elite Pacific Construction Inc. 184 155

% CHANGE EMPLOYEES 2022 2022 2021 2021

129 108

Credit union. Financial institution. www.myhocu.com

196 Tanaka of Tokyo Restaurants Ltd. 209 229

Amy Y. Lee - CEO

Credit union. www.cuhawaii.com

194 Malama Solar 200

SALES ($M) 2022 2021 2020

Skilled nursing facility. www.alohanursing.com Health Care Japan Co. Ltd. Aloha Nursing Rehab Centre

193 CU Hawaii Federal Credit Union 199 191

EXECUTIVES

General contractor. www.elitepacific.net

202 JR Doran Inc. / Ceramic Tile Plus and

Exclusively Yours

We are a 46-year-old, second-generation, family-owned tile, countertop and cabinetry store. www.ceramictileplus.com

203 Anthology - A Finn Partners 212 195

1

108

Company

Advertising and media services, digital marketing, public relations and market research. www.anthologygroup.com Finn Partners

Total interest income + non-interest income, per NCUA call report.

AU G U S T 2 0 2 3

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

204 Maui Clothing Co. Inc.

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Edward D. Wayne - Chair, Pres.

Victoria W. Bowley - VP Wendy Inouye - Controller

$11.3 $9.6 $5.2

17.6% 84.4%

49 70

Sara R. Mullen - President and CEO Jong Sun Park - Chairman of the Board Patrick Nii - VP, Chief Marketing Officer Michael Patrouch - VP of Claim Operations

$11.2 $11.4 $12.8

-1.5% -11.1%

80 78

Thomas Lee - President, Principal Ken Shimada - VP, CFO Rena Gormley - VP, COO Cody Navarro - VP, Chief Design Officer, Principal Phillip Wescott - VP, Dir. of Technology, Principal Jennifer Koike - VP

$11.2 $11.0 $16.1

1.8% -31.9%

60 58

Anna Neubauer - President & CEO

$10.8 $17.4 $10.7

-37.6% 62.2%

114 92

Judy N. Bishop - Pres., Owner

$10.1 $10.8 $6.7

-7.1% 60.6%

10 10

209 Lung Rose Voss & Wagnild 1

Christian D. Chambers Craig P. Wagnild - Managing Partners

$10.0 $10.0 $10.5

-0.2% -4.6%

32 32

210 PBS Hawai‘i

Ron Mizutani - Pres. and CEO Karen Yamamoto - Sr. VP and CFO

$9.7 2 $10.6 2 $9.0 2

-8.3% 17.6%

42 23

Ichiro Inamura - President Aya Inamura - VP Fumie Inamura - Secretary

$9.6 $4.6 $4.4

109.3% 4.6%

84 79

216 225

Retail swimwear, clothing, accessories and gifts. www.mauiclothingcompany.com Maui Waterwear Island Paradise Jewelry Boutique Aloha Hawaii Boutique Aloha Oahu Boutique Aloha Maui Boutique Aloha Kauai Charmed By Hawaii Maui Jewelry Company Hawaiian Silver Exchange Vila Company Water Wear Kauai Water Wear Kauai Clothing Company Waterwear Hoonani Jewelers Aloha Gifts Boutique Aloha Cruise Boutique Destination Palm Escape to Maui Making Waves Maui Clothing Outlet Maui Water Wear Pretty Wahine Boutique

205 John Mullen & Co., Inc. 206 186

Insurance claim adjusting, third-party administrator. www.johnmullen.com DB Insurance

206 Video Warehouse, Inc. 208 181

Provider of audio visual, renewable energy and energy efficiency solutions. www.theavco.com The Audio Visual Company Energy Industries

207 Hawaiian Humane Society 185

The Hawaiian Humane Society is an education and advocacy organization that shelters, protects, rescues, reunites and rehomes animals. It is O‘ahu's largest animal welfare organization that is a resource for all animals. The Hawaiian Humane Society is dedicated to promoting the human-animal bond and the humane treatment of all animals. hawaiianhumane.org

208 Bishop & Company Inc. 211 216

214 197

213 202

Staffing company, executive recruitment. www.bishopco.net

Legal services. legalhawaii.com

pbshawaii.org Public Broadcasting Service

211 Wave, Inc. and Subsidary Retail restaurants and subleaser. www.arancino.com Wave, Inc. Orion International Inc Lumix Real Estate LLC Arancino LLC Arancino Kahala LLC Arancino di Mare LLC

1

Formerly Bays Lung Rose & Voss.

2

Per annual report.

H AWA I I B U S I N ES S

109

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

212 Kaua‘i Federal Credit Union

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Monica Belz - Pres., CEO

$9.6 1 $8.2 1 $7.3 1

17.3% 11.5%

Sylvia M. Hussey - CEO Casey Brown - COO Ramona G. Hinck - CFO

$9.5 2 $11.6 2 $11.1 2

-18.1% 4.3%

Neil Shimogawa - Chair

$9.4 $9.6 $10.5

-2.1% -8.9%

44 42

Tim Mobley - President Taylor Goucher - Dir. of Client Services

$9.2 $4.3 $3.2

111.8% 35.7%

500 300

Matthew S. Delaney - Pres., CEO

$9.1 $7.6 $7.3

20.1% 4.7%

167 162

217 Maui Food Bank

Richard Yust - CEO

$9.1 $17.9 $9.5

-49.3% 89.0%

13 13

218 One Kalakaua Senior Living

Dee Robinson - Administrator

$9.0 $9.0 $8.9

-0.7% 1.0%

68 74

Bob Fei - CEO Martin Baker - CFO - Senior VP Peter Thomas - VP, Federal Solutions Group Caleb Shomo - VP of HR, Chief Ethics Compliance Officer Karin Long - Director of Contracts

$9.0 $9.6 $8.9

-6.3% 6.9%

53 49

220 Maui Humane Society

Jenny Miller - Interim CEO & Development Director

$8.9 $6.0 $5.7

48.8% 4.5%

74 62

221 Hawai‘i State Foundation on Culture

Jonathan Johnson - Executive Director Lloyd Unebasami - Chairperson

$8.7 3 n/a n/a

223 211

Credit union. www.kgefcu.org

213 Office of Hawaiian Affairs 205 193

Public agency responsible for improving the well-being of Native Hawaiians. www.oha.org

214 Hawaii Central Federal Credit Union 215 196

Credit union. www.hawaiicentral.org

215 Connext, LLC 243 239

Connext helps companies build custom, dedicated support teams in the Philippines. This is the new way to outsource. We help companies fill roles in accounting, healthcare support, customer service, engineering, and more. www.connext.solutions

216 The Hawaii Group 225 213

Outsourcing services, accounting and tax services, HR outsourcing, health care staffing, home care, consulting and advisory services. www.thehawaiigroup.com DemandHR Cradles N' Crayons LLC Hawaii Health Care Inc. (HiHealthCare) Hawaii Accounting LLC (HiAccounting) Hawaii Nursing Inc. (HiNursing) Hawaii HomeCare Inc. (HiHomeCare)

Food collection and food distribution to the needy on Maui, Molokai and Lanai. www.mauifoodbank.org

218 203

Senior living facility with assisted living services. www.onekalakaua.net

219 Life Cycle Engineering 217

Professional engineering services provider. Providing DoD and federal agencies with a full range of solution-centric services in the areas of engineering, logistics, shipyard planning and engineering process support, waterfront maintenance support, information/cybersecurity, IT operations & maintenance, and financial management. www.lce.com Life Cycle Engineering

Maui's only open-admission animal shelter accepting all dogs, cats & critters in need. The shelter cares for 5,000 animals per year and performed 9,000 low-cost and free spay/neuter surgeries last year for pets, community cats and shelter animals. Features robust foster, volunteer and community outreach programs, access to veterinary services and the lifesaving Wings of Aloha transfer program. www.mauihumanesociety.org

and the Arts

State government arts agency started to promote and preserve culture and the arts in Hawai‘i. Funding comes from state, federal and private sources and is distributed to nonprofits and schools. www.sfca.hawaii.gov

110

1

Total interest income + non-interest income, per NCUA call report.

2

Charges for services + operating grants, per annual report.

3

Per 2022 annual report.

AU G U S T 2 0 2 3

SPECIAL PROMOTIONAL SECTION

PROSERVICE HAWAII

E M POWE RI N G E M PLOYE RS TO SUCCE E D I N HAWAI I S I N CE 1994

S

ince its founding in 1994, ProService Hawaii has provided bundled HR solutions that make it easier for employers to succeed in their business. Thousands of local businesses depend on their HR services for time-consuming and complex HR tasks that help employers manage HR and employee benefits and costs.

These bundled solutions include configured HR technology, payroll, scheduling, HR consultations, health benefits management, administrative & risk management, workers’ compensation, 401(k), and regulatory compliance. Today, ProService Hawaii serves over 2,500 businesses representing over 44,000 employees in Hawaii.

WHAT’ S N EXT FO R PROS E RVICE?

ProService is entering a very exciting time in the company’s history. Earlier this year, they announced that Silver Lake, a global technology investment company, will partner as their new private equity investor, alongside its 130 employees who are also owners.

“This value-added partnership with Silver Lake will help us get significantly better for our clients in the area of technology,” said ProService CEO, Ben Godsey. “It will also maximize our opportunity to become a much larger, multi-state business headquartered in Hawaii,” he added.

CO NTI N U E D G ROWTH BY I NVESTI N G I N E M PLOYE ES AN D CLI E NTS

As the company accelerates progress across the organization, especially in areas of technology and process

improvement, high-performing employees and a high-performing service culture are paramount to the company’s future success. Over the next several years, the company will invest resources to bring operational efficiency and better technology to empower their employees and clients to do their best work. The company’s mindset of continuous improvement is one of the reasons why local employers enjoy partnering with ProService, and why the company has been recognized as one of Hawaii’s Best Places to Work for the last 17 years.

ProService Hawaii 6600 Kalaniana‘ole Hwy #200, Honolulu, HI 96825 (808) 202-2343 www.proservice.com

H AWA I I B U S I N ES S

111

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

222 Pearl Harbor Aviation Museum

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Elissa Pearl Lines - Exec. Dir.

$8.6 $3.8 $1.8

128.4% 105.7%

37 42

Stephen Halushka - Account Executive Hannah (Teschler) Dunning - Account Executive Michael Flannery - Sr. Account Executive Steve Lipscomb - Sr. Account Exec. – Dept. of Defense Leena Assaf - Business Development Director/Product Specialist, CDAO Alika Randazzo - Account Exec.

$8.4 $8.0 $6.9

5.0% 16.4%

6 5

Chuck Merkel - Exec. Director

$8.1 $6.9 $1.9

16.8% 273.0%

35 35

Angela E. Leone - CEO Lisa G. Meadows - COO

$7.7 $5.4 $1.9

42.4% 186.2%

13 12

Venus Kau‘iokawēkiu Rosete-Medeiros - CEO Gwen Okamoto - CFO

$7.7 $8.7 $8.7

-11.8% 0.1%

72 85

Leonard Licina - Pres. & CEO

$7.4 $6.8 $6.4

8.1% 5.8%

26 24

228 Cadinha & Co., LLC

Monique Feary - Chief Financial Officer, Chief Compliance Officer

$7.3 $9.9 $11.3

-25.6% -12.8%

20 19

229 Legal Aid Society of Hawaii

David Kauila Kopper - Exec. Dir.

$7.3 1 $7.2 $7.4

1.7% -2.8%

108

202 218

National Historic Landmark, America's WWII aviation battlefield, Aviation Museum. www.pearlharboraviationmuseum.org

223 Gartner Inc. 224 215

Gartner provides guidance and research based on proven best practices and analysis to help our customers save money and time by making better and faster decisions on all technology matters. Gartner Customers have access to over 2,000 Gartner Research Advisors, over 130,000 proprietary research documents, how-to toolkits, contract and proposal reviews and analysis. www.gartner.com Garnter Inc. META Group AMR Research Burton Group, Inc. IDEAS International Software Advice Marketvisio Nubera Capterra Machina Research SCM World CEB L2

224 Pacific Fleet Submarine Memorial 229 246

Association

Operate a WWII submarine and submarine museum. bowfin.org

225 Coconut Condos 249

Coconut Condos is a full-service vacation rental management company, based in Maui, committed to providing maximum returns for their owners, exceptional experiences for their guests, and generous giving back to their community. They have a heart for children in need and for every condo managed, they sponsor a child in poverty. www.coconutcondos.com

226 Hale Kipa Inc. 220 204

Hale Kipa is a nationally accredited youth service provider responsive to the emergent or ongoing needs of roughly 2,000 of Hawai‘i’s youth/young adults (ages 3-27, over 47% of Hawaiian ancestry) annually. The mission is to provide opportunities and environments that strengthen and encourage youth, their families and communities to actualize their potential and social responsibility. www.halekipa.org

227 Legacy of Life Hawai‘i 230 217

Health care: federally designated organ procurement organization.

We save lives by coordinating the recovery of organs and tissue for transplantation. www.legacyoflifehawaii.org

Providing Hawai'i with fiduciary and wealth management, investment management, and financial planning services as Registered Investment Advisers for over 44 years. cadinha.com Cadinha & Co., LLC Cadinha Institutional

226 210

1

112

The Legal Aid Society of Hawai'i is a public interest, nonprofit law firm dedicated to achieving fairness and justice through legal advocacy, outreach, and education for those in need. Established in 1950, Legal Aid has 10 offices statewide and over 100 staff members dedicated to achieving Legal Aid's vision of "Building a Just Society." legalaidhawaii.org

Data from audited financial statement.

AU G U S T 2 0 2 3

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

230 Hawaii Law Enforcement Federal

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

Rene Matsuura - Pres., CEO

$7.3 $6.7 $7.3

9.5% -8.6%

37 37

231 Kilauea Pest Control Inc.

John Speed - Founder/Owner

$7.1 $6.5 $5.5

9.8% 16.8%

61 52

232 ATN Construction

Richie Breaux - CEO Tiffany Pestana-Breaux - Vice President

$6.7 $7.0 $4.4

-4.3% 58.8%

30 45

Christine Lanning - Pres.

$6.7 $7.1 $9.4

-5.6% -24.5%

31 32

Tiera Covington - President

$6.5 $4.9 $3.6

33.5% 36.9%

82 38

235 Maui Family Support Services, Inc.

Edeluisa Baguio-Larena - CEO

$6.3 $5.1 $5.3

24.9% -5.0%

94 78

236 Vivia Cares, Inc. (fka Ho‘okele Health

Dew-Anne Langcaon - CEO and President Tanya Fernandes - CEO, Ho'okele Home Care Bonnie Castonguay - Chief Clinical Officer

$6.1 $5.7 $5.4

7.1% 6.3%

103 123

Paddy Kauhane - President & CEO

$6.0 $6.0 $5.3

1.1% 12.0%

45 41

212

Credit Union Credit union. www.hlefcu.com

Full-service termite and general pest control services for residential and commercial properties on Oahu and Maui. kilaueapest.com

228

Custom design build firm. www.atnhawaii.com

233 Integrated Security Technologies Inc. 227 200

Low voltage electrical contractor specializing in electronic security and nurse call systems. www.istechs.net

234 Integrated Facility Services Hawaii 238

Janitorial, landscaping, maintenance and site management services. www.ifshi.com

Maui Family Support Services, Inc. is a private, nonprofit agency incorporated in 1980 to provide early childhood development services. The agency has provided over 38 years of continuous service to children and families of Maui County. MFSS’ mission is to promote healthy family functioning by providing supportive services that build on family strengths. www.mfss.org

234

Innovations, LLC)

Vivia Cares, Inc. is a technology-enabled home care service helping seniors age well at home since 2006. Its Ho'okele Home Care subsidiary provides services tailored to meet each senior’s needs and budgets efficiently using iHealthHome technology.

Vivia by Ho'okele Home Care is its latest innovation that enables shorter, frequent and consistent visits by the same care team. viviacares.com iHealthHome, Inc. Ho'okele Health Navigators, LLC Ho'okele Caregivers Maui, LLC Ho'okele Care at Home, LLC

237 Boys & Girls Club of Hawaii 233

Afterschool and summer learning organization serving at promise school-aged youth on Oahu and Kauai. BGCH's mission is to inspire all young people to become caring, responsible citizens, graduating on-time from high school with a plan for their future and living a healthy lifestyle. BGCH offers safe places through our clubhouses, caring adult mentors and lifechanging youth development programs. www.bgch.com BGCH West Kauai Clubhouse BGCH Lihue Clubhouse BGCH Kapaa Clubhouse BGCH Windward Clubhouse BGCH Waianae Clubhouse BGCH Nanakuli Teen Center BGCH NFL YET Nanakuli Clubhouse BGCH Hale Pono Ewa Beach Clubhouse BGCH Charles C Spalding Honolulu Clubhouse

H AWA I I B U S I N ES S

113

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

EXECUTIVES

SALES ($M) 2022 2021 2020

% CHANGE EMPLOYEES 2022 2022 2021 2021

238 Fly Shuttle & Tours

Tim Lai - Owner/ Partner Thai Lai - Owner/ Partner Dean Calibraro - Chief Marketing Officer

$6.0 $3.2 $1.1

87.5% 190.9%

45 30

239 Hawai‘i Public Radio

José A. Fajardo - Pres. and GM Bill Dorman - VP & News Director Cat Gelman - VP, Corporate Relations Bernie Shimono - VP, Finance Valerie Yee - VP & Assistant General Manager Liberty Peralta - Dir. of Marketing & Communications Nicholas Yee - Program Director Ray Cruz - Manager of Operations

$5.9 $8.4 $6.6

-29.2% 27.0%

58

Louis Matsumoto - GM

$5.8 $6.0 $4.8

-2.6% 23.4%

11 25

241 Independent Energy Hawaii

Desta Rudolph - President

$5.7 $1.6 $0.2

258.5% 687.1%

12 6

242 Kona Coast Property Management

Ted Klassen - Owner

$5.7 $4.5 $1.7

26.0% 159.1%

22 25

Rachele K Pezel - GM, PEO Division Elizabeth Scheller - GM, Staffing Division

$5.6 $2.8 $11.4

102.9% -75.9%

7 7

Shari W. Chang - CEO Molly Schmidt - COO Baolan Messinger - CFO

$5.2 $4.8 $5.3

9.5% -10.0%

19 19

Trini Kaopuiki Clark - President & CEO Madalyn Kenney - Chief Development Officer Shari Young - Director of Finance & Operations

$5.1 $3.2 $3.2

58.8% -1.7%

21 16

Lisa Kracher - VP of Array Corporation

$4.8 $5.6 $3.3

-14.2% 70.3%

8 12

Tour and transportation company. We provide the highest quality of both seat-in and private experiences. flyshuttlehawaii.com

222

Nonprofit organization and statewide member of National Public Radio. www.hawaiipublicradio.org

240 Staffing Solutions of Hawaii 232 226

Staffing Solutions of Hawaii (SSOH) is a provider of high-performing, on-demand labor solutions, which are delivered from our team of precisely trained Rays for innovative customers in Hawaii. SSOH is a company of Array Corporation, a technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream. www.staffingsolutionsofhawaii.com Array Corporation

Independent Energy was founded upon a core belief that customers needed a more transparent, fair, and most importantly, simpler, way to go solar. Through a quick and data-driven process and highly qualified staff, we are able to provide an unmatched experience, the independent difference. We stand out amongst other solar companies by having a customer-first sales process. independentenergyhawaii.com

242

LLC, dba Kona Coast Vacations Vacation rental management.

Konacoastvacations.com

243 Employers Options 190

Employers Options (EO) is a provider of high-performing, ondemand labor solutions, which are delivered from our team of precisely trained Rays for innovative customers in Hawaii. EO is a company of Array Corporation, a leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream. www.employersoptions.com Array Corporation

244 Girl Scouts of Hawai‘i 239 224

501(c)(3) nonprofit. www.gshawaii.org

245 Make-A-Wish Foundation of Hawaii 238

Make-A-Wish Hawaii grants life-changing wishes for children with critical illnesses to enrich the human experience with hope, strength, and joy. wish.org/hawaii

246 Na Kahu Malama Nurses Inc. 236 237

114

Kahu Malama Nurses (KMN) is a provider of high-performing, ondemand healthcare professionals, which are delivered from our team of assessed and precisely trained Rays for customers in Hawaii. KMN is a company of Array Corporation, a technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream. www.kahumalama.com Array Corporation

AU G U S T 2 0 2 3

LIST 2023 2022 2021

COMPANY LINE OF BUSINESS WEBSITE PARENT COMPANY SUBSIDIARIES

247 Century 21 iProperties Hawaii 194

Glass tinting: Graphics, automotive, residential, commercial, buildings and boats. www.tnttinting.com

249 American Red Cross of Hawaii 241

Abe Lee - CEO

$4.7 $14.5 $4.1

-67.5% 250.8%

4 4

Tommy Silva - Founder Tracy Rodrigues - President Kyle K. Horimoto - CEO Jennifer Ahuna - CFO

$4.7 $4.7 $3.5

0.6% 33.5%

30 32

Diane Peters-Nguyen - CEO

$4.5 $3.2 $2.7

42.7% 15.9%

22 22

Michael McMurdo - CEO Guy Fernandes - President Theresia McMurdo - COO

$4.5 $3.8 $3.8

17.4% 2.1%

31 25

The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. They do this by providing disaster relief and teaching lifesaving skills to the people of Hawaii, supporting members of the Armed Forces and their families, and helping people prevent and prepare for emergencies. www.redcross.org/hawaii American National Red Cross

250 Cetra Technology Inc. 247 232

SALES ($M) 2022 2021 2020

Real estate sales. www.c21ipropertieshawaii.com/

248 T&T Tinting Specialists, Inc. 241 233

EXECUTIVES

Cetra Technology makes technology work for business. Highly qualified engineers offer expertise in a vast array of IT services, including cloud, Virtual Desktop, VOIP telephony, infrastructure, backup and disaster recovery, fraud detection (banking), physical security (access control), and cybersecurity. Cetra has offices in Honolulu, Maui and Manila. cetratech.com

% CHANGE EMPLOYEES 2022 2022 2021 2021

www.ktasuperstores.com

Devoted to the community since 1916.

KTA Super Stores is Hawai‘i’s locally owned & operated one stop shop, serving Hawai‘i Island’s grocery, household and pharmacy needs for over 105 years!

Downtown, Hilo 808-935-3751

Puainako, Hilo 808-959-9111

Waimea 808-885-8866

Waikoloa Village 808-883-1088

Kailua-Kona 808-329-1677

Keauhou, Kona 808-322-2311

Express, Kealakekua 808-323-1916

KTA Delivery in Hilo delivery.ktasuperstores.com

H AWA I I B U S I N ES S

115

LIST

The Index Starts Here

pg.#

pg.#

Atlas Insurance Agency .....................................101

Dorvin D. Leis Co. Inc. .......................................... 90

ATN Construction...................................................113

DTRIC Insurance Company, Ltd. ..................97

B

E

Bacon-Universal Co. Inc. ...................................94

Easterseals Hawaii ............................................... 106

Bank of Hawai‘i Corp. .............................................81

East-West Center ..................................................102

Barnwell Industries Inc. .....................................102

Elite Pacific Construction Inc. ..................... 108

Better Homes and Gardens

Employers Options ................................................ 114

Real Estate Advantage Realty ...............104

pg.#

Bishop Museum..................................................... 106

F

Blood Bank of Hawaii ......................................... 105

Farmers Group, Inc..............................................100

Bowers + Kubota Consulting Inc. .................96

Fernandez Entertainment Inc. ......................101

Boys & Girls Club of Hawaii .............................113

Finance Factors Ltd. ........................................... 105

Bristol Hospice-Hawaii, LLC ............................97

First Hawaiian Bank ................................................81

A

First Insurance

Adventist Health Castle.......................................81

C

AECOM ...........................................................................92

C. S. Wo & Sons, LLC..............................................93

Fly Shuttle & Tours................................................. 114

AHL ..................................................................................104

Cadinha & Co., LLC................................................112

Fujikawa Associates Inc. ....................................101

Alaka‘i Mechanical Corp.....................................94

Catholic Charities Hawai‘i .................................92

Alan Shintani, Inc. .................................................100

Central Pacific Financial Corp. ......................85

G

Alaska Airlines .............................................................81

Century 21 iProperties Hawaii .......................115

G70....................................................................................101

Albert C. Kobayashi Inc. ......................................85

Cetra Technology Inc. .........................................115

Gartner Inc. .................................................................112

Alexander & Baldwin, Inc. ..................................86

Chaminade University of Honolulu ............97

Gather Federal Credit Union ........................104

Allana Buick & Bers.................................................98

Child & Family Service .......................................104

Gather Vacations Inc. ........................................ 105

Allstate Insurance Co. ......................................... 90

City Mill Company Ltd. ........................................94

Gentry Homes Ltd. ................................................ 90

Aloha Air Cargo .........................................................85

Coastal Construction Co. Inc. ........................92

Girl Scouts of Hawai‘i ........................................... 114

Aloha Auto Group Ltd.

Coconut Condos ....................................................112

Goodwill Hawaii .......................................................101

Coldwell Banker Realty .......................................94

Group Builders Inc. .............................................100

dba Aloha Kia .......................................................88 Aloha Green Holdings Inc. ............................. 108

Company of Hawaii Ltd. ............................85

Commercial Roofing &

Aloha Nursing Rehab Centre ....................... 108

Waterproofing Hawaii Inc. .........................102

Aloha Pacific Federal Credit Union ............98

Connext, LLC .............................................................110

Aloha United Way ................................................. 106

Contract Furnishers of Hawaii Inc............ 108

Hale Koa Hotel ...........................................................93

AlohaCare .....................................................................82

Council for Native

Halekulani Corporation ...................................... 90

American Electric Co. LLC ..............................104

Hawaiian Advancement ............................94

American Red Cross of Hawaii......................115

Crum & Forster .........................................................101

H Hale Kipa Inc. .............................................................112

Hardware Hawaii ......................................................97 Hawaii Central Federal

American Savings Bank ......................................84

CU Hawaii Federal Credit Union ............... 108

Anthology -

Cyanotech Corporation...................................100

Hawaii Community Federal

Armstrong Builders LLC......................................97

D

Hawai‘i Community Foundation ...................94

Art Source Inc., The............................................. 105

David S. De Luz Sr. Enterprises Inc..............89

Hawaii Dental Service (HDS) ...........................86

Atlantis Submarines Hawaii LLC .................104

DB Insurance Co. Ltd............................................92

Hawaii Foodbank Inc. ........................................100

A Finn Partners Company ........................ 108

116

Express Employment Professionals ........ 106

Bishop & Company Inc. .................................... 109

AU G U S T 2 0 2 3

Credit Union.........................................................110 Credit Union........................................................104

INDEX

pg.#

pg.#

Hawaii Foodservice Alliance LLC ................86

Hawai‘i Public Radio ............................................. 114

HawaiiUSA Federal Credit Union .................93

Hawai‘i Gas ...................................................................85

Hawaii State Federal Credit Union .............96

HawkTree International Inc. .............................96

Hawaii Group, The..................................................110

Hawai‘i State Foundation

Heide & Cook Real Estate, LLC......................98

Hawai‘i Health &

pg.#

on Culture and the Arts ............................110

HEMIC .............................................................................92 Hensel Phelps ............................................................84

Harm Reduction Center ............................ 106

Hawaii Water Service Company ................100

Hawaii Health Systems Corp...........................82

Hawaiian Airlines..................................................... 80

HFS Federal Credit Union ...............................102

Hawaii Law Enforcement

Hawaiian Cement ................................................... 90

Hickam Federal Credit Union ...................... 105

Hawaiian Dredging Construction

Honolulu Authority for

Federal Credit Union .....................................113 Hawai‘i Life Real Estate Services LLC .......96 Hawaii Medical Assurance Association (HMAA).........................................88 Hawaii Medical Service

Company, Inc. .......................................................81

Rapid Transportation (HART) ................82

Hawaiian Electric Industries, Inc. ................. 78

Honolulu Board of Water Supply .................86

Hawaiian Financial Federal

Honolulu Community Action

Credit Union........................................................104

Association (HMSA) ...................................... 78

Hawaiian Host Group .......................................... 90

Hawaii National Bank ..........................................102

Hawaiian Humane Society............................. 109

Hawai‘i Pacific Health .......................................... 80

Hawaiian Insurance and

Program, Inc. ...................................................... 105 Honolulu Federal Credit Union (HOCU) ................................................... 108 Humana ..........................................................................89

Hawai‘i Pacific University ...................................93

Guaranty Co. Ltd. ........................................... 105

Hawaii Petroleum LLC ..........................................86

Hawaiian Islands Freight Association .... 108

I

Hawaii Planing Mill, Ltd. ......................................86

Hawaiian Telcom ......................................................84

Independent Energy Hawaii........................... 114

Hawai‘i Real Estate News Read news and insights about Hawai‘i real estate every Tuesday TO SUBSCRIBE, VISIT HAWAIIBU SINESS.COM/H REN

Locally Owned, Locally Committed

H AWA I I B U S I N ES S

117

IN D E X

pg.#

pg.#

pg.#

Industrial Logistics Properties Trust ..........84

‘Iolani School...............................................................96

J

Institute for Human Services Inc., The .....97

Isemoto Contracting Co. Ltd...........................96

James Campbell Company LLC ...................85

Integrated Facility Services Hawaii ...........113

Island Energy Services LLC ............................ 80

JBG Corporation......................................................93

Integrated Security

Island Insurance Company, Ltd. ...................89

Jim Falk Automotive Group..............................84

Technologies Inc. .............................................113

John Mullen & Co., Inc. ..................................... 109 Jones Hawaii Acquisition Co. LLC...............89 JR Doran Inc. / Ceramic Tile Plus and Exclusively Yours .............................. 108

Everything from A to Z in HVAC including building automation controls.

K Kāhala Nui ..................................................................100 Kaiser Permanente Hawaii ............................... 80 Kama‘aina Kids .........................................................102 Kamehameha Schools .........................................82 Kapili Construction, LLC. dba Kapili Roofing & Painting ..............104 Kaua‘i Federal Credit Union ............................110 Kaua‘i Island Utility Cooperative ..................88 Kawailoa Development LLP .............................88 Kilauea Pest Control Inc. ...................................113 Kōkua Kalihi Valley ................................................104 Kona Coast Property Management LLC, dba Kona Coast Vacations ..................... 114 Kuakini Health System .........................................88 Kualoa Ranch Hawaii Inc....................................94

i-Vu® web-based control interface

Kuhio Auto Group....................................................94

For the most extensive line of HVAC systems with secure integrated BACnet® controls, look no further. Carrier Hawaii’s single-source solution allows you to improve efficiency and save costs from one screen, anywhere in the world. Turn to the experts with service and distribution on multiple islands to save time and money.

Kyo-ya Hotels & Resorts, LP ..............................81 L L&L Hawaiian Barbecue .....................................88 Layton Construction ............................................ 90 Le Jardin Academy.............................................. 105 Legacy of Life Hawai’i ..........................................112 Legal Aid Society of Hawaii.............................112 Life Cycle Engineering .......................................110

30XV AquaForce® Air-Cooled Screw Chillers

19DV AquaEdge® Water-Cooled Centrifugal Chillers

19MV AquaEdge® Water-Cooled Centrifugal Chillers

19XR(V) AquaEdge® Water-Cooled Centrifugal Chillers

23XRV AquaEdge® Water-Cooled Screw Chiller

Lung Rose Voss & Wagnild ............................ 109 M Make-A-Wish Foundation of Hawaii ......... 114 Malama Solar ........................................................... 108 Matson, Inc................................................................... 78 Maui Clothing Co. Inc........................................ 109

Locally owned distributor: Carrier Hawaii Kapolei Honolulu Kahului Kailua-Kona (808) 677-6339 • CarrierHawaii.com ©2023 Carrier. All Rights Reserved.

118

AU G U S T 2 0 2 3

Maui County Federal Credit Union ......... 108

INDEX

pg.#

pg.#

pg.#

Maui Divers of Hawaii, Ltd. .............................100

PBS Hawai‘i................................................................ 109

Maui Economic Opportunity Inc. ............. 105

Pearl Harbor Aviation Museum.....................112

Credit Union.................................................... 106

Maui Family Support Services, Inc. ...........113

Pearl Hawaii Federal Credit Union ........... 106

University of Hawai‘i Foundation .................89

Maui Food Bank.......................................................110

Pflueger Inc. ................................................................97

USS Missouri Memorial Association........ 106

Maui Humane Society.........................................110

Pharmacare Hawaii Inc........................................89

Maui Land & Pineapple Co. Inc. ................. 105

Pleasant Holidays LLC .........................................98

V

Maui Medical Group Inc.....................................98

Polynesian Cultural Center, The...................96

Video Warehouse, Inc. ...................................... 109

Maunalani Nursing and

University of Hawaii Federal

Prince Resorts Hawaii...........................................85

VIP Foodservice .......................................................92

Rehabilitation Center .................................. 106

ProService Hawaii ...................................................82

Vivia Cares, Inc.........................................................113

MC&A, Inc.....................................................................92

Punahou School ...................................................... 90

Merrill Lynch ...............................................................98

W

Mid-Pacific Institute..............................................97

Q

MJC Inc. dba Cutter

Queen’s Health Systems, The ........................ 80

Waianae Coast Comprehensive

Automotive Galleries ......................................86 Morgan Stanley Wealth Management .....93 N Na Hoku, Hawaii’s Finest Jewelers Since 1924 ...............................................................92

Waikiki Health...........................................................102 R

Wasa Electrical Services Inc. ..........................92

Ralph S. Inouye Co. Ltd. ......................................98

Watumull Brothers Ltd.........................................89

RAM Corporation.....................................................93

Wave, Inc. .................................................................. 109

REHAB Hospital of the Pacific ....................100

Wells Fargo Advisors ...........................................104

Royal Contracting Co. Ltd.................................92

WestPac Wealth Partners Hawaii.................98

Na Kahu Malama Nurses Inc. ......................... 114 Nakupuna Companies, The..............................88

Health Center ...................................................93

Windward Auto Group LLC ..............................93 S

Nan Inc. ...........................................................................82

Sen Plex Corp. ...........................................................101

Y

New City Nissan - Rosebridge LLC ............96

Servco Pacific Inc.................................................... 78

Y. Hata & Co., Ltd. .....................................................84

Nordic PCL Construction, Inc. .......................84

Shioi Construction Inc. dba Creative Partition Systems ...........................................98

O

YMCA of Honolulu ................................................102 Young Brothers LLC...............................................88

Staffing Solutions of Hawaii ............................ 114

ODP Business Solutions/

Star of Honolulu Cruises & Events .............101

Z

Hopaco/Premium Inc. .................................89

State Farm Insurance Co. ..................................84

Zephyr Insurance Co. Inc...................................97

Office of Hawaiian Affairs..................................110

Stoebner Holdings Inc. ........................................96

One Kalakaua Senior Living ............................110

Suisan Group Inc. ....................................................94

Outrigger Hospitality Group ...........................82

Swinerton ......................................................................86

P

T

Pacific Fleet Submarine Memorial Association.................................112 Pacific Guardian Life

T&T Tinting Specialists, Inc..............................115 Tanaka of Tokyo Restaurants Ltd. ............. 108 TD Food Group Inc. ................................................88

Insurance Company Ltd...............................82

Territorial Savings Bank.......................................96

Pacific Whale Foundation ................................101

Tony Group ..................................................................85

Pacxa ................................................................................98 Par Hawaii, LLC.......................................................... 78

U

Paradigm Construction LLC ...........................101

UHA Health Insurance

Parents And Children Together ..................102

(University Health Alliance) ....................84

Pasha Hawaii ................................................................81

University of Hawai‘i ............................................. 80

H AWA I I B U S I N ES S

119

THE BOSS SURVEY & 808 POLL

B O S S O P TI M I S M I N D E X

PA R T I

MOST PEOPLE EXPECT A HAWAI‘I RECESSION

150

131 125

124

120 122 119 121

125

119

116 116 109

75

BY ST EV E P E T R A N IK

50

T

25

114 101 102

100

The BOSS Survey shows that a small majority of local business leaders expect a recession in the coming year. In the 808 Poll, two-thirds of the general public expect one.

Hawaii Business Magazine asks Anthology Research to conduct two surveys of local residents: the BOSS Survey of business owners and senior executives, and the 808 Poll of the general public.

Here are the results of the latest surveys.

Similar results in last two surveys

95 82

W ICE A Y E A R ,

0 OCT APR OCT MAY OCT APR NOV MAY OCT APR NOV APR OCT MAY OCT APR 2015 2016 2016 2017 2017 2018 2018 2019 2019 2020 2020 2021 2021 2022 2022 2023

We start with a provocative question and get a gloomy response: Do you believe Hawai‘i will suffer a recession in the coming year?

Most people said yes.

BU S I N E S S L EADE R S

53% 44% 2%

GE NE RA L P UBLI C

YES NO dk/da*

65% 35% 0

*dk/da: Didn’t know or didn’t answer Note: Percentages don’t always add to 100 due to rounding.

Among the general public: • Women (72%) were more likely to believe a recession is coming than men (57%).

• Those without college degrees (71%) were more likely to believe a recession is coming than college graduates (60%).

• Among the major ethnic groups, Native Hawaiians (79%) were statistically the most likely to believe a recession is coming. Only 57% of Caucasians and Japanese felt the same.

Index started at 100 in 1998.

The BOSS Optimism Index is based on what business leaders think will happen to the local economy in the coming year. In the latest survey: • 21% felt the local economy would get better.

• 39% believed it would stay the same.

• 37% feared it would worsen.

A few others did not provide a response. Those results were essentially the same as in the fall 2022 BOSS Survey.

Additionally, business leaders were given three possible responses to a question about their companies’ spending plans in the coming year.

15%

24%

59% Said they planned substantial increases in capital and other spending.

Said they planned neither substantial cost cutting nor increases in spending.

Planned substantial cost cutting.

A few others did not provide a response. As with the previous question, the answers were very close to the fall 2022 survey.

*dk/da: Didn’t know or didn’t answer 120

AU G U S T 2 0 2 3

THE BOSS SURVEY & 808 POLL

CONTI N U E D GAI N S I N REVE N U E , PROFIT AN D STAFFI NG The BOSS Performance Index measures changes in revenue, profit before taxes and employment among the surveyed companies.

The index continues to move up, though the pace slowed in the latest survey.

Continual gains since late 2020

150 125

114

117

114

122

123

119

116

116

116

113 102

100

89

90

NOV 2020

APR 2021

112

114

OCT 2022

APR 2023

107

75 50 25 0 OCT 2015

APR 2016

OCT 2016

MAY 2017

OCT 2017

APR 2018

NOV 2018

MAY 2019

OCT 2019

APR 2020

OCT 2021

MAY 2022

Index started at 100 in 1998.

Did this important metric go up, down or stay the same compared to a year ago?

• Revenue: 48% said revenue was up.

• Profit before taxes: 36% said profit was up.

• Employment: 20% said they have more employees.

DIFFICULT TO HIRE THE RIGHT PERSON Roughly half (48%) of the businesses polled have hired at least one employee in the past year. We asked those businesses: Which of these three options best described your hiring process?

Found good employee(s) fairly soon

WHAT’S THE CONDITION OF YOUR COMPANY? Business representatives were asked which of the following options best describes the current condition of their companies.

51% 50%

April 2021 April 2023

32%

21%

20%

17% 12%

Found good employee(s) but it took a long time

6% 7%

44% Flourishing

Able to find employee(s) but wish there were better candidates available

35%

Bruised but on track

Barely surviving

Uncertain future

5% 0%

1% 0%

Other

dk/da*

Note: Percentages don’t always add to 100 due to rounding.

• 43% of Neighbor Island businesses were said to be flourishing; only 26% of O‘ahu business were described that way.

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PA R T I I

HOW ARE YOU DEALING WITH INFLATION AND HIGHER INTEREST RATES? WAGES AND SAL ARIES

37%

Respondents were asked which of the following best mirrored how wages and salaries were handled by their business over the past year.

28% 22%

7%

4% Generally lowered them

2% Held them steady

Raised them less than 5%

Raised them 5% to 10%

Raised them more than 10%

dk/da*

OV E R A L L E X P E N S E S

C O S T C U T TI N G

Next, respondents were asked which of the following best described overall expenses at their business over the past year.

The business leaders were asked which of these best described any cost-cutting measures they took over the past year. They were allowed to choose more than one option. Here are the answers of the 37% of business representatives who said their businesses took one or more cost-cutting measures.

Overall lower

6%

18% Steady

26%

Increased 5% to 10%

15% 35%

Increased more than 10% dk/da*

17%

33%

1%

Note: Percentages don’t always add to 100 due to rounding.

5%

Reduced the Cut staff or cut Reduced Closed number of staff hours operating hours some locations products and or stores services offered

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C O M PA N Y P R I C I N G Each business respondent was asked which of the following best mirrored how their company’s pricing model was handled during the past year.

3%

31%

46%

19%

1%

Overall lower

Steady

Increased 5% to 10%

Increased more than 10%

dk/da*

H OW D I D YO U R E S P O N D TO I N F L ATI O N ?

Each respondent in both surveys – business representatives and the general public – was presented with six options and asked to select all that describe their personal response to inflation and higher interest rates.

Cut back on spending overall

Business Leaders

General public

73%

81%

IMPACT OF THE $14 MINIMUM WAGE Each respondent in the BOSS Survey of business representatives was told: The state’s minimum wage will rise to $14 an hour on Jan. 1, 2024. They were then asked which of these scenarios best described how you think your business will be impacted.

No impact

67%

Put off spending on major items such as cars, renovations or a new home

69%

76%

Eat out less often

68%

76%

Minor increase in operating expenses

18%

Downsized or eliminated vacations

55%

68%

Major impact on operating expenses

11%

Took on extra work to increase income

46%

43%

4%

Inflation and interest rates had no major impact on our spending decisions

32%

31%

Will have to lay off people or reduce their hours dk/da*

1%

Among the general public, people in these groups took more actions to counter the effects of inflation: women, those without a college degree, less affluent respondents, Native Hawaiians and renters.

Seventy-eight percent of businesses in the construction sector predicted no impact, compared with 64% for all other businesses.

M E T H O D O L O GY FO R B O S S A N D 8 0 8 S U RV E YS Hawaii Business Magazine’s BOSS stands for Business Outlook and Sentiment Survey. This survey was conducted by Anthology Research using a company listing purchased from a third-party business sample provider as well as Hawaii Business Magazine’s Top 250 list and classified Yellow Pages listings.

The sample of companies was stratified based on numbers of employees. Businesses with one to nine employees were designated as “very small” and those with 10 to 49 employees were designated as “small.” Medium-sized

firms were those with 50 to 99 employees while companies with 100 or more employees were classified as “large.”

A total of 408 random interviews on the four biggest islands were conducted from March 21 to April 27, 2023. The data was weighted to reflect the proper proportions of each company segment based on number of employees as reported by the Hawai‘i Department of Labor. A sample of this size has a margin of error of 4.85 percentage points with a 95% level of confidence.

A secondary goal was to

complete interviews with about 100 businesses that derive relatively significant proportions of their revenues from the construction industry. A total of 92 were surveyed in this segment.

Anthology Research also conducted the 808 Poll on behalf of Hawaii Business Magazine. In this online study of the general public, respondents were screened to ensure they were full-time residents of Hawai‘i. A total of 404 surveys were completed between March 3 and March 8, 2023. The margin of error for a sample of this size is

4.88 percentage points with a 95% confidence level.

The sample for the study was provided by third-party online sample providers, augmented

by Anthology Research’s proprietary panel of Hawai‘i residents who have opted to take part in research studies.

The questions in both studies were developed by Hawaii Business Magazine and Anthology Research. The data was weighted to reflect population estimates of adults 18 and older segmented by the major ethnic groups in the Islands.

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E S G A N D YO U R C O M PA N Y Each business representative was presented with this statement: ESG stands for environmental, social and governance and is being used as a framework by some organizations to help govern their strategies on environmental and social issues, and how the organization and its leaders operate.

In the 808 Poll, respondents who are employed were given the same statement and asked if their employer had an ESG policy.

They were then asked which of these options best mirrored their company’s stance on ESG.

24%

41%

I don’t know if we have an ESG policy

We have no ESG policy

18%

38%

45%

Yes

No

dk/da*

Then they were asked if all businesses should have an ESG policy.

12% We are strongly focused on ESG

13% We are somewhat focused on ESG

10%

50%

15%

35%

Yes

No

dk/da*

ESG policies are misguided, counterproductive or unnecessary

O‘ahu respondents (13%) were statistically more likely to say ESG policies were “misguided, counterproductive or unnecessary” than their Neighbor Island counterparts (5%).

Workers with a college degree (19%) were more than twice as likely to reject such policies as workers without a college degree (8%).

D E I A N D YO U R C O M PA N Y In the BOSS Survey, each business representative was presented with the following statement: DEI stands for diversity, equity and inclusion and is used to describe an organization’s policies and programs that promote the representation and participation of different groups of individuals, including people of various ages, races and ethnicities, abilities and disabilities, genders, religions, cultures and sexual orientations.

They were then asked which option best mirrored their company’s stance.

We have no DEI policy DEI policies are misguided, counterproductive or unnecessary

38%

12%

We are somewhat focused on DEI initiatives

17%

We are strongly focused on DEI initiatives I don’t know if we have a DEI policy

19%

14%

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They were then asked if all businesses should have a DEI policy.

Each of the working respondents in the 808 Poll of the general public was presented with the same DEI statement. They were then asked if the business that employs them has a DEI policy.

15%

17%

No

dk/da*

48%

Yes No

25%

dk/da*

28%

68% Yes, should have policy

Among people living in households with annual incomes of more than $100,000, 63% say their employer has DEI policies. Among workers who live in households with incomes below $50,000, just 35% work for companies with DEI policies.

Support for DEI policies at all companies is more likely among working people born and raised in Hawai‘i (72%); this falls to 60% amongst transplants.

PERSONAL VIEWS ON HOUSING Respondents in both surveys were told of these five policies and asked to select all that they personally feel state and local governments should follow to increase the supply of affordable and workforce housing in Hawai‘i.

80%

Business leaders General public

83% 76%

74%

76% 62%

60% 54%

53% 45%

Have government build more affordable and workforce housing

More financial support from government, such as subsidies, loans, and tax incentives to builders

Allow more people to add rental units to their single-family homes

Looser zoning rules, such as allowing multifamily buildings in areas now zoned only for single family homes

Reduced building regulations

In the BOSS Survey, those business representatives whose companies operate in the construction industry (50%) were statistically less likely to support looser zoning rules than were those who work for companies outside of this sector (63%).

Conversely, businesses in the construction industry (85%) were statistically more likely to support subsidies, loans and tax incentives to builders than were those who work for firms outside of this sector (74%).

*dk/da: Didn’t know or didn’t answer H AWA I I B U S I N ES S

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PA R T I I I

SPOTLIGHT ON THE LOCAL CONSTRUCTION INDUSTRY In this section of the BOSS Survey, we focus on companies that said most of their revenue came from the construction industry; 92 businesses qualified to respond in this section.

The BOSS Performance Index is based on each companies’ revenue, profits and staffing. The construction companies did slightly better in the index overall than other companies surveyed because they reported better revenue and profit results on average.

BOSS PERFORMANCE INDEX

113

116

NonConstruction

Construction Industry

Construction company representatives were asked: How did your revenue change over the past year?

29% 15%

Up about 5%

Up less than 5%

No change

Revenue fell

dk/da*

Note: Percentages don’t always add to 100 due to rounding.

The construction industry representatives were asked to describe how much of their current business came from the private sector and how much from government spending. Those results were averaged out:

75% PRIVATE SECTOR

39%

32%

30%

Profitability up

Stayed the same

Went down

WHAT ABOUT YOU R PROJ ECT BACKLOG S?

12% 2%

Up more than 5%

In this section of the study construction industry representatives were asked about the overall profitability (before taxes) of their projects during this past year.

Note: Percentages do not always add to 100 due to rounding.

27% 14%

I S YOU R CU RRE NT WORK MORE OR LE S S PROFITAB LE

25%

GOVERNMENT SECTOR

These percentages were about midway for similar surveys conducted every two years since 2001. The high for private sector work was spring 2021 (80.5%) and the low was 2011 (66.6%).

The proportion of government work was higher on O‘ahu (28%) than on the Neighbor Islands (13%).

Construction industry representatives were asked about their backlog of projects, if at all, over the course of the last year.

Gone up

31%

43% Stayed the same 26% Went down

IS FINANCING GETTING EASIER OR HARDER? Those surveyed were asked for their thoughts regarding the availability of financing for construction projects over the past two years.

12% Improved 59% Stayed the same 13% Declined 15% dk/da*

*dk/da: Didn’t know or didn’t answer 126

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T WO -YE AR PROJ ECTION S The respondents were asked to consider the local construction industry as a whole and to forecast changes in these five sectors of construction. Here are the percentages of respondents who said there would be more activity and spending in these segments over the next two years.

Representatives were asked what their expectations were for private sector projects for their companies in the next two years.

47%

43% Residential Construction

54%

Commercial Construction (non-tourism)

38%

10%

Going up

Stay the same

Going down

Next, they were asked what their expectations were for their public sector projects for their companies in the next two years.

42%

Tourism-related Construction

45%

40%

Military Construction

33% 17% 5% Going up

Stay the same

Going down

ARE YOUR CONSTRUCTION COSTS UP, DOWN OR STEADY? Industry representatives were asked if their constructions costs rose over the last two years. The percentage that said yes was the highest ever in surveys every two years going back to 2013.

Construction firms who indicated their costs have increased over the past two years were asked by how much. *Highest percentage ever recorded for this category; next highest was 28% in 2007.

Non-Military Government Construction

36%

*dk/da

HOW I S TH E PE RM ITTI NG PROCE S S?

93%

Respondents were asked if the permitting process in the counties where they operate has improved in the last few years. We compared this spring’s results to when we last asked the question.

Yes, up

5%

2%

Steady

Down

2021

10%

IMPROVED

16%

38%

NO, HAS NOT IMPROVED

55%

20%

GOTTEN WORSE

25%

32%

dk/da*

5%

THEY SAID THEIR COSTS WENT UP THIS MUCH.

Costs up 15% or more

48%*

Up 10-14%

32%

Up 5-9%

20%

Up less than 5%

1%

2023

Note: Percentages do not always add to 100 due to rounding.

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EVENT SERIES TOPIC:

The Promise and Reality of Regenerative Tourism Mahalo to our attendees, panelists and sponsors for making our May event at the YWCA Laniākea Elizabeth Fuller Hall a great success!

The Promise and Reality of Regenerative Tourism panel focused on how local organizations are paving the way toward a more sustainable future for Hawai‘i’s tourism industry and on how to expand these efforts and overcome challenges.

MAHALO TO OUR SPONSORS & PARTNERS

“Hawaii Business Magazine does an excellent job bringing together the right people and stakeholders for their Need to Know series. So we, as the Hawaii business community, must continue the discussion on Regenerative Tourism and share the key takeaways for actionable next steps. Let’s engage our networks to help best serve our Island home and beyond. ” — L ANCE HIR AI , ASSOCIATE PRINCIPAL , G70

H AWA I I B U S I N ES S

129

PA R T I N G

S H O T

Hoping to Inspire Children

BY N OEL L E FUJ II- OR ID E

JT OJE R IO O F ALO HA DE M E LE uses vivid colors to paint a mural of a friend on a 15−by−30−foot wall at Pālama Settlement. “Leiolani” was one of 70 murals created during May as part of the Hawai‘i Walls festival in Kalihi.

Her Aloha de Mele art is created digitally or with pencil, so this was her first painted project. Ojerio says she spent a lot of time matching colors and “winging it.”

She began her mural by outlining a projected image of Leiolani on the wall and then filling in the lines with about four gallons of paint. Her mural neighbors gave her tips and encouraged her to add a bright color in the background.

Ojerio says the colors remind her of Pālama Settlement’s impactful programs and she hopes the kids there feel inspired when they see it.

“I just want them to see a face that looks like theirs,” she says. “I think representation is super, super important.”

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TIME: 11:40 A.M.

LOCATION: HONOLULU, O‘AHU

PHOTOGRAPHER: AARON YOSHINO

SPECIAL PROMOTIONAL SECTION

Community Vision to Reality P U ‘ U H O N U A O WA I ‘A N A E C O M M U N I T Y M E M B E R S T U R N T H E I R V I S I O N I N T O R E A L I T Y W I T H A N E W D E V E L O P M E N T I N T H E B A C K O F WA I ‘A N A E VA L L E Y

James Pakele shows the inside of a hale ‘āina (communal kitchen/dining structure) under construction.

Inset: One of the duplex residences under construction.

O

everyone knows their neighbors, children are cared for, and everyone has shared kuleana. Now, the village is Chung-Lono (Auntie Loke working to take its next big step: conto her friends and family) is standing struction of an ‘ohana-style housing on a ladder, finishing up spackling the development called the Pu‘uhonua o inside of a new A-frame, duplex home.

Wai‘anae Farm Village.

The living space she’s in has a huge Three years ago, the group comwindow, enough room for a love seat and pleted fundraising with the support of a dresser, and up top is a loft for a queen nonprofit Hui Aloha and grants from a bed. “It’s a demo unit—the first in a new range of private sources, housing development.” to buy a 20-acre piece of Chung-Lono, a two“Money don’t in Wai‘anae Valley, year resident of Pu‘uhonua grow on trees, land two-and-a-half miles mauka o Wai‘anae Makai Village, but food does.” from the boat harbor. The says she’s been coming up  J A M E S PA K E L E Pu‘uhonua team broke to the site just about every ground in October of 2022, weekday since construcand is now gearing up for tion started. “I do a lot of construction on what will eventually be carpentry, I do fabrication,” she says. around 90 A-frame duplex homes (a total “But we all learn together by sharing of 180 housing units that can house up to our skills with each other.”

300 people) centered around communal If you’ve heard of Pu‘uhonua O buildings with shared kitchens and Wai‘anae, you know that the village bathrooms. of approximately 250 people living “Just to see everything come about unhoused on the edge of the Wai‘anae is amazing,” says Twinkle Borge, the Boat Harbor is a role model for other leader of Pu‘uhonua o Wai‘anae, as communities—housed or not. Here, N A H O T , F R I D AY M O R N I N G I N WA I ‘A N A E VA L L E Y, Rose

she looks out over the property. “I’m glad we’re moving forward, and I cannot wait to see it all done.”

Building the homes has been a collaborative effort, with a combination of volunteer work from Pu‘uhonua residents themselves, professional contractors, and pro bono work and materials from local companies who see the potential of this project to make a real difference. James Pakele, who is overseeing the project, says he’s been blown away by the generosity he’s seen.

“For example, because we’re so far from the road, we thought we were going to have to install septic systems,” he says.

“But G70 volunteered to do all the civil work to connect us to the city sewer system, pro bono. It was a major amount of work. And then Royal Contracting had a full crew on site here for months.”

Pakele says the long-term vision is to offset the cost of rent in the village by farming everything from taro to breadfruit to bananas to mango.

“Money don’t grow on trees, but food does,” he says, with a laugh.

Michelle Ka‘uhane, the Hawai‘i Community Foundation’s senior vice president and chief impact officer, says Pu‘uhonua is a perfect example of how community-sourced solutions are often the best ones. “This is what leadership looks like: Lived experience that has the solutions to the countless challenges we’re trying to solve in Hawai‘i,” Ka‘uhane says. “Let’s embrace leadership, where it’s at.”

T O L E A R N M O R E A B O U T T H E P U ‘ U H O N UA O WA I ‘A N A E P R O J E C T A N D T O S U P P O R T, V I S I T ALOHALIVESHE RE .ORG

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