Airwave Healthcare

PATIENT ENTERTAINMENT EVOLUTION Evolving technology has revolutionised the scope of the patient entertainment system (PES). Key drivers of change include the saturation of smart device adoption, a proliferation of OTT services (such as Netfl ix, BBC iPlayer, YouTube etc) and advances in Wi-Fi technology.

Today’s internet-based, BYOD driven platforms enable the delivery of free-to-air TV services, on-demand content and interactive services, via the bedside TV, a patient’s own device or trust-issued tablet.

POWER TO THE PATIENT New platforms o er a welcome shift away from expensive pay-to-watch TV systems, o ering every patient access to entertainment services, not just those with means to pay for them.

Alongside this inclusivity element, patients also benefi t from a wealth of choice, not just in the vast amount of content available, but the fl exibility to watch what they want, when they want (especially relevant in hospitals, where patients can keep unconventional hours whilst recuperating from procedures or illness).

Features such as service request functionality, bi-directional communication and video calling further empower the patient, providing a truly engaging technology experience.

FLEXIBILITY, CHOICE, OPTIONS Healthcare providers also benefi t from the fl exibility and agility of an internet-based platform, able to pick and choose feature sets according to requirements or budget. Features can later be added (or removed), upgraded or refi ned, essentially future-proofi ng the technology.

“Today’s patient entertainment system should no longer be a solution in a box, but a tailored, managed service o ering” said Airwave Healthcare Manager, Matthew Cox, “this bespoke element o ers a signifi cant costsaving, as the provider avoids paying for unnecessary services or features.”

A well-designed PES can also provide a return on investment, housing revenue-generating features (advertising, online store portals, premium / VoD content etc), and reducing demand on sta resource (via online service requests, meal ordering etc).

PATIENT ENTERTAINMENT SYSTEM KEY FEATURE LIST Entertainment Chromecast & content casting Freeview TV Sky TV & Premium content VoD services International channels Radio services Hospital radio feed Digital magazines, newspapers & ebooks Smart apps & games

Information & Communication CMS based messaging Hospital information guide Patient dashboard Meal ordering & service requests Patient surveys Telephony & video calling (Zoom, FaceTime etc) Health & care video library Clinical access (in line with HL7 standards) PAS integration

PATIENT WELLBEING With multiple medical studies highlighting the correlation between mental wellbeing and physical recovery, the role of the PES assumes greater importance, not just as a passer of time, but as a tool to aid recovery times and reduce readmissions.

This is further augmented via the provision of care & wellbeing content, such as fi tness & recovery videos, meditation tracks and brain health activities such as sudoku and crosswords.

HOW CAN AIRWAVE HEALTHCARE HELP? Airwave Healthcare provide a consultative approach to the design, implementation and installation of patient entertainment systems, display hardware and Wi-Fi infrastructure.

Able to tailor a solution to fi t the specifi c requirements of each situation, Airwave o er an agile, cost-e cient service and cutting-edge technology.