It support problem uk business face

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STATS

Opinum.co.uk Survey Results of

500 UK BUSINESSES DURING THE 2015/2016 FINANCIAL YEAR

Over two thirds (72%) of UK firms experienced up to eight internet outages and 38% of thoose came to a standstill during these

Combined lost productivity worth an estimated £12.3 billion.

13% of firms start losing money immediately in the event of an outage.

The cost to business in terms of lost productivity and unnecessary overtime amounted to £521 per employee.

Top Reasons Business are lacking IT Services

Slow Computers or Internet

High cost or low trust of existing providers

? ?

Have been infected with Virus and or Ransomware

Have been let down by their backup solution during a diaster

Not progressing with new technologies ( e.g. Cloud and VOIP )

Top sectors Response IT currently support

DEFENSE

RETAIL

MANUFACTURING / EXPORT

EDUCATION

FINANCE

How we do it?

SITE MONITORING

REMOTE MANAGEMENT

ONLINE VISITS

IT PROJECT MANAGEMENT

FIXED COST SUPPORT

OUR STATS FROM 2016

82%

40min

800

100+

OF PROBLEMS FIXED REMOTELY

AVERAGE RESOLUTIONS OF PROBLEMS

CLOCKED IN SITE VISITS

CLIENTS

40TB

60,000

3,000+

5,000

OF DATA BACKED UP

SPAM EMAILS CAUGHT

MACHINES & MOBILE DEVICES MANAGED

CUPS OF COFFEE

MILES

50

5

0

BOXES OF 500M CAT 6 USED UP

PARTNER ACCREDITATION

SLA’S BROKEN

www.response-it.co.uk


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