computer tutor

Although modern technology makes everyone’s life easier, when your computer hits the fritz, it can be utterly debilitating. Too often, users are quick to call in professional help for simple problems that can be solved more easily than you might think. If you’re a new computer user or just aren’t very tech savvy, the following are a few basic first steps to try before you make an appointment with a specialist.

› By Brett Ballantini

Reboot

A common fix is one of the most primitive: Turn the device (computer, printer, router) o , wait a minute and power back up again. Although turning devices o may sound like a shot in the dark, it’s not. Powering down clears out all the temporary information your computer is holding on to, cleaning its slate. Computers are very e cient devices, but sometimes even they need to clear throats or blow noses.

GOOGLE’S GOOD

A first step in diagnosing any perplexing problem is to simply search for an answer. Your problem is almost certainly not unique, and if someone else has already experienced it, an online explanation and solution is likely available—just type the specific issue into your search bar. Also, remember that both Apple and Microsoft have online and phone help centers to guide you through problems.

Reinstall The Operating System

Ever wish you could reset your car odometer to 0 miles or transform that favorite outfit into exactly what it looked like o the rack? With a computer, you can do just that. If other methods aren’t working, you can reset your computer back to the day you bought it by reinstalling your operating system (OS). All broken files, viruses and corrupted data will be eliminated in the process. Just remember that because the reinstall fully resets your computer, all your bookmarks and files will be erased— so be sure to back up all your important documents and photos before reinstalling your OS.

Reinstall Software

Reinstalling a program is akin to turning your computer on and o . If there’s one particular program that is giving you trouble by constantly crashing or slowing to a crawl, consider uninstalling that program and then downloading it again. The process will take only a matter of minutes, you won’t lose any data and you’ll be sure to have the latest version of the software.