Dr. Norman Novis

When Dr. Norman Novis and his wife, Alona, opened Patients First Primary Care in December 2012, they had a vision in mind: develop strong relationships with patients and utilize a family-centered approach by treating patients like they would treat members of their own family. Both Dr. Novis and Alona, who serves as manager of the practice, enjoy going the extra mile to satisfy all your health care needs.

In their case, actions speak louder than words. Dr. Novis not only treats patients at his facility; he personally visits his patients at hospitals, nursing homes, rehabilitation centers, and specialty care facilities. Moreover, the practice has a nurse who provides home health care.

“This is a better way of treating patients,” he says. “I already know their medical background, and visiting them at health care facilities allows me to check on their condition and ensure they are receiving adequate treatment. It also allows me to know them on a more personal level.”

It is obvious that local residents truly appreciate such superior care, as evidenced by the practice’s patient base tripling in less than one year. “The goal of our practice is to take care of patients to the best of our ability and keep them from going to the hospital,” Dr. Novis says. “We are about total wellness.”

While many doctors focus on a particular part of the body or a specific disease, Dr. Novis provides comprehensive care to patients with all sorts of conditions. He treats patients with diseases ranging from diabetes and heart conditions to chronic obstructive pulmonary disease (COPD) and osteoporosis. He also is a strong believer in preventive medicine and therefore offers routine exams such as a Pap smear.

“We are about total wellness and offer patients both conventional and preventive approaches to medicine,” he says. “I have been working in the area for six years and understand the population and how to best treat patients here.”