BUSINESS HEALTHCARE TECHNOLOGY REFRESH

Albany Tech held a special refresh presentation for the Business Healthcare Technology program. The event took place October 20. Program refreshes are a way that ATC introduces existing programs to the community with a new perspective and provides fresh energy to the program, creating curiosity for those interested in a new career. Technology and instruction may have often changed over the years, and what is presented is entirely new information to the service area.

"If a student is interested in the administrative side of healthcare, the Business Healthcare Technology program focuses on using software and technology in the healthcare industry. In addition, occupational courses include medical terminology, healthcare administrative procedures, and healthcare coding," says Emma Johnson, Chair/Instructor for Business Healthcare Technology.

The program emphasizes the use of software and technology. Students are also introduced to accounting fundamentals, electronic communications, internet research, electronic file management, and healthcare regulation and compliance. The program includes instruction in effective communication skills and terminology that encompasses office management and executive assistant qualification and technology innovations for the office. Additionally, the program provides opportunities to upgrade present knowledge and skills or to retrain in the area of administrative technology.

Students may pursue the National Certified Medical Office Assistant (NCMOA) certification exam and become a certified medical office assistant.

For more information about the Business Healthcare Technology program, contact Emma Johnson at 229.430.3572 or ejohnson@albanytech.edu.

Tonya Hagines

SWINNEY Business Healthcare Technology Graduate Shares Her Experience as a Business Owner

As a two-time graduate from Albany Tech Business Administrative program and business owner, I’ve learned that outstanding accomplishments are not accidents. I love how ATC embraces and teaches the essentials for student success: appearance, attendance, attitude, character, communication, cooperation, organizational skills, productivity, respect, and teamwork.

As an employer, we seek open minds willing and able to comprehend and learn. We understand that it may take some people longer to learn some things than others. However, implying these skills and good practice can make a difference.

Also, in my professional experience with servicing the public, good customer service skills can create a better situation. While working in home healthcare, we service the elderly and disabled community. Most recipients are often in a bad mood daily because they suffer from various medical conditions that cause them not to feel well.

As a home healthcare business owner, effective communication is key. We desire to hire potential employees that are skillfully trained in their field and have the heart for assisting and taking care of the elderly and disabled members.

As an employer, it is very comforting to know that ATC stands firm on The Technical Education Guarantee. “If one of their graduates, who was educated under a standard program, and his or her employer agree that the employee is deficient in one or more competencies as defined in the standards, ATC will retrain that employee at no instructional cost to the employee or employer.” This guarantee applies to all graduates of ATC who are employed in the field of their training. It is in effect for two years after graduation.

This is another reason I encourage a potential student to enroll. Albany Tech is active in their students moving forward postgraduation.

Quality Homecare and Medical Services, LLC is passionate about participating in the Business HealthCare Technology program. So far, before the COVID-pandemic, we were able to intern three students who performed well with us and have since moved on to achieve higher goals.

Soon, we anticipate continuing to partner with the Albany Tech internship program. Quality Homecare prides itself in molding bright and successful futures, the same way Albany Technical College instructors help mold me.