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ÂťCommunication on Progress
ALECTIA 2013
Contents p\03
05
CEO statement
06
Our approach to CSR
08
Key Activities in 2013
11
The 10 principles of the UN Global Compact 1-2 Human Rights, 3-6 Labour, 7-9 Environment, 10 Anticorruption
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Axeltorv EjendomsSelskabet Norden is building a new and spectacular building with space for cafés, shops and offices. ALECTIA is acting as engineering consultant for detailed design, mechanical and electrical services, indoor climate and energy performance. The building is designed to meet future requirements for energy performance.
Lundbeck – energy savings Since 2010, Lundbeck has been cooperating with ALECTIA’s specialists in pharmaceutical technology and energy optimization. Ever since, the company has achieved its goal of reducing its global energy consumption by 10% each year. ALECTIA has carried out energy screenings and implemented several energy projects at Lundbeck’s Danish sites in Valby and Lumsås, which have led to large energy savings.
CEO statement ALECTIA is among the leading engineering and
Over the next years we will strive to create
consultancy companies in Denmark, with clients
greater transparency in the goals we set out for
and projects around the world. Taking our vision
our responsibility as well as in the results we
– Masterminding Sustainable Progress – as our
achieve based on the principles of human and
starting point, we strive to deliver innovative and
employee rights, the climate and anti-corruption.
sustainable solutions that generate progress and long-term results for our customers. We joined the UN Global Compact in 2009 and have since been working on making social responsibility an integrated part of our
Jesper Mailind
consultancy and work. Our approach to CSR
CEO, ALECTIA
is based on a fundamental respect for the internationally acknowledged principles defined by the UN Global Compact.
ÂťWe joined the UN Global Compact in 2009 and have since been working on making social responsibility an integrated part of our consultancy and work.
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Our approach to CSR p\06
The sustainable development of society is one
A number of ALECTIA employees contribute
of the cornerstones of our work in ALECTIA.
to sharing their knowledge of sustainability by
We wish to contribute to the development of our
assuming positions as teachers, instructors and
clients’ businesses and the society we are a part
examiners at technical schools and universities,
of by developing and delivering the best and most
by giving lectures at Danish and international
holistic and sustainable methods and solutions.
conferences and by publishing technical literature
We express this ambition in our vision statement:
and articles in trade journals. Additionally, we
Masterminding Sustainable Progress.
contribute to the development of norms and
By advising on nature, energy, water, environment, indoor climate and occupational health and safety we have a unique possibility for
sustainability certification systems in the building industry. As a company, we wish to take
affecting the sustainable development of society.
responsibility for our actions. We work with
Together with our clients we develop sustainable
climate and energy management in structured
solutions that are implemented through cross-
ways and collect data of our own energy
disciplinary cooperation between ALECTIA’s four
consumption, which is documented in our
business divisions.
climate accounts following the standards of “The Greenhouse Gas Protocol (GHG) Initiative”.
»By advising on nature, energy, water, environment, indoor climate and occupational health and safety we have a unique possibility for affecting the sustainable development of society.
Additionally, we work continuously on strengthening our work-life balance and wellbeing of our employees. In the future, we will work on adapting our CSR work to the UN Guiding Principles on Business and Human Rights, just as we will develop politics and management processes that follow to the international standards.
Omkostningseffektivitet Lav
Høj
0
Meter
1.200
Groundwater mapping ALECTIA have been awarded a number of new contracts as part of the Danish Nature Agency’s nationwide groundwater mapping project. We help the Danish Nature Agency’s nature management units in e.g. Ribe, West Jutland, Storstrøm and Roskilde by determining where the groundwater reservoirs are vulnerable to pollution from the earth’s surface as well as to naturally occurring substances.
Wellhead protection areas (BNBO) Wellhead protection areas (BNBO) have also been a particular area of investment in 2013. We have helped a number of municipalities apply for BNBO funds and define the efforts needed to protect our groundwater. As a part of our consultancy services we carry out financial calculations of the cost of these protection efforts. This gives our customers a strong foundation from which to budget necessary activities.
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Key activities in 2013 p\08
THE ALECTIA
NEW WAY OF MEASURING
FOUNDATION
CLIENT SATISFACTION
Being a knowledge company, maintaining
In 2013, our annual customer satisfaction analysis
close links to research environments is an
was replaced by focused customer satisfaction
important part of our strategy and corporate
surveys, which are conducted on a regular
social responsibility. ALECTIA is owned by
basis for individual projects. We are very happy
the ALECTIA Foundation which has initiated
with the new way of measuring our customer
ALECTIA’s business research programme, through
satisfaction, as it gives us frequent and current
which an average of four PhD students are
input for improving our projects. The surveys
always connected to ALECTIA A/S. In 2013 we
provide valuable starting points for dialogue with
supported four PhD projects:
our clients and help us to reconcile expectations and identify the development and investment
·· Integration of Health & Safety Knowledge in Design Processes ·· Optimised Hospital Design
areas which are most important to the individual client. The results of the customer satisfaction
·· Stability of Thin-shell Structures in Metal
surveys for 2013 show improvement compared
·· Digital modelling of the Ideal Plastic
to 2012, and we maintained our general goal of
Loadbearing Capacity of Concrete Slab
achieving an average customer satisfaction rate
Structures
above 4 on a 5-point scale.
The industrial PhD projects are all designed to bring the newest knowledge into our consultancy and contribute to strengthening our business and competitiveness. The knowledge generated from these projects is used in our work, meaning that our investments in the PhD projects generate value for the students, ALECTIA, our customers and society. We have a longstanding tradition of employing our industrial PhD students after the completion of their projects, and we currently have over 25 fully-qualified employees with a PhD.
RETHINK
THE WATER SUPPLY
WATER
OF TOMORROW
Globally, the food and drink industries use more
The biggest development project for drinking
than 60 km³ of water annually, and the anticipated water in Danish history became a reality when investments in water and wastewater technology
the Danish Ministry of the Environment allocated
is expected to increase from USD 3.3 billion in
DKK 13 million to support the “The Water
2011 to USD 6 billion in 2020. Hence it is more
Supply of Tomorrow” project in 2013. The
important than ever to increase water efficiency
project will safeguard Danish drinking water for
in the industry, both in Denmark and abroad. We
the future and create international awareness of
have joined the “Rethink Water” project, which
Danish water technologies. ALECTIA is a central
is working to raise awareness among the global
stakeholder in the project and will participate
food and drinks industry of the water expertise at
in developing a tool for handling an intelligent
Danish consultancy companies.
renovation strategy for the water supply system, among other things.
»Globally, the food and drink industries use more than 60 km³ of water annually, and the anticipated investments in water and wastewater technology is expected to increase from USD 3.3 billion in 2011 to USD 6 billion in 2020.
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Documented drinking water safety We help utility companies maintain the safety levels needed for supplying high-quality drinking water. We solve these assignments through a close interdisciplinary cooperation between our water experts and process consultants to ensure that our customers receive wellimplemented, efficient and live systems for ensuring documented drinking water safety.
Esbjerg New Water Supply A new water supply in Esbjerg will set the future standards for sustainable water supplies. Special attention is given to securing the supply and drinking water safety as well as occupational health and safety for the employees.
The 10 principles of the UN Global Compact p\11
The UN Global Compact’s 10 principles – a set of principles in the areas of human rights, labour standards, the environment and anti-corruption – enjoy universal consensus. At ALECTIA, we want to embrace, support and enact these principles.
Human rights p\12
FOCUS ON THE WELL-BEING OF OUR EMPLOYEES
1-2
ALECTIA is Denmark’s leading advisor on occupational health and safety – a position which makes demands on our internal efforts in this area. We give special attention to creating a sensible work-life balance as well as to the
— PRINCIPLE 1 — BUSINESSES SHOULD SUPPORT AND RESPECT THE PROTECTION OF INTERNATIONALLY PROCLAIMED HUMAN RIGHTS; AND
well-being, productivity and commitment of our employees. In 2013 our annual employee satisfaction survey followed up on the internal analysis carried out in 2012 under the headline “Well-
— PRINCIPLE 2 — MAKE SURE THAT THEY ARE NOT COMPLICIT IN HUMAN RIGHTS ABUSES.
being, Energy and Productivity”. In the employee satisfaction survey for 2013 we followed up on the focus areas which had been identified in 2012, and we have prepared the ground for the management to follow up by using our Well-being Compass.
»We give special attention to creating a sensible work-life balance as well as to the well-being, productivity and commitment of our employees.
PERFORMANCE MANAGEMENT
LAUNCH OF THE HEALTH & SAFETY
AND LEADERSHIP TRAINING
BAROMETER
At ALECTIA, we use Performance Management as
In 2013, ALECTIA presented The Health &
a leadership tool to operationalise our strategies,
Safety Barometer which will become an annual
values and financial targets.
nationwide survey that follows trends in the
In 2013, we have continued our work with
Danish labour market and the development of
Performance Management to ensure a close link
the most important resources available to Danish
between ALECTIA’s overall strategy and the
businesses: the employees.
personal goals of individual employees. Our approach to Performance Management allows us
With the Health & Safety Barometer, we want to contribute to public debate and create
to prioritize the efforts and goals for all employees awareness of national health and safety issues – and focus on the development of our managers
and hence help improve the occupational health
and employees.
and safety conditions of Danish workplaces
To improve our managers’ ability to utilise
in both the private and public sectors. We use
the Performance Management system, we will
the results of the survey to strengthen our own
focus on their abilities to execute so that general
consulting services related to leadership, health
plans become more suitable to the individual
and safety. Futhermore, we use the results to
employees as well as more user-friendly. One
disseminate significant points and tendencies
of the ways we will achieve this is through
– such as the fact that stress is one of the three
managerial training focusing on the manager’s role biggest working environment challenges in in their day-to-day leadership in 2014.
Denmark in 2013 – through Danish news media, blogs and our TankOp! conferences.
HEALTH AND SAFETY ON THE PUBLIC AGENDA
ALECTIA’s Occupational Health & Safety division is certified to OHSAS 18001 for occupational health and safety.
To put occupational health and safety on the public agenda and give our clients and partners inspiration for improving their work environments and ensuring that they live up to current rules and regulations, we continued our TankOp! conferences with topics on leadership, health and safety in 2013. Since we launched the TankOp! initiative in 2012, we have seen an overwhelming interest in the conferences. The first seminars in 2014 focus on indoor climate, sedentary work and the middle management’s responsibility for the working environment.
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Labour rights p\14
DIVERSITY
3-6
In accordance with the recommendations on diversity in the supervisory board and management as well as the rules in the Danish Companies Act, ALECTIA has prepared goals and policies for ensuring diversity in the supervisory board and management, including gender
— PRINCIPLE 3 —
distribution.
BUSINESSES SHOULD UPHOLD THE FREEDOM OF ASSOCIATION AND THE EFFECTIVE RECOGNITION OF THE RIGHT TO COLLECTIVE BARGAINING;
— PRINCIPLE 4 — THE ELIMINATION OF ALL FORMS OF FORCED AND COMPULSORY LABOUR;
The proportion of women in management positions at the end of 2013: ·· Supervisory board members elected by the Annual General Meeting: 25% ·· Senior Management: 29 % ·· All managers: 20 %
— PRINCIPLE 5 — THE EFFECTIVE ABOLITION OF CHILD LABOUR; AND
A number of activities are planned for 2014 concerning recruitment and talent development
— PRINCIPLE 6 — THE ELIMINATION OF DISCRIMINATION IN RESPECT OF EMPLOYMENT AND OCCUPATION.
which are expected to increase the number of women in management team within the next three years. ALECTIA has a zero tolerance policy in relation to discrimination and harassment.
NEW STRUCTURE FOR THE SAFETY ORGANIZATION
A central part of ALECTIA’s strategy is to be an attractive workplace in which our employees thrive and develop. In order to ensure that work on ensuring the safety at the workplace is prioritised at all ALECTIA locations, we have launched a new structure for ALECTIA’s safety organization in 2013. The new safety organization was launched to enhance both the working environment and the cooperation between ALECTIA’s senior management and our employees.
Environment IT
7-9
All ALECTIA workplaces are equipped with personal video conference equipment, just as many of our meeting rooms are equipped with video conference equipment. This reduces unnecessary travel time, which benefits our employees’ private lives while minimizing our
— PRINCIPLE 7 — BUSINESSES SHOULD SUPPORT A PRECAUTIONARY APPROACH TO ENVIRONMENTAL CHALLENGES;
greenhouse gas emissions. In 2013 we have carried out a structural analysis of our IT equipment, and we are still identifying possibilities for optimizing and
— PRINCIPLE 8 — UNDERTAKE INITIATIVES TO PROMOTE GREATER ENVIRONMENTAL RESPONSIBILITY; AND
consolidating our structure, for instance through more cloud-based solutions and reduced server operation.
— PRINCIPLE 9 — ENCOURAGE THE DEVELOPMENT AND DIFFUSION OF
CLIMATE AND
ENVIRONMENTALLY FRIENDLY TECHNOLOGIES.
ENERGY MANAGEMENT
We work on climate and energy management in a structured manner. We gather data and analyze the consumption of electricity, heat and water in the buildings where we have our offices, and our climate accounts are prepared in accordance with the standards of “The Greenhouse Gas Protocol (GHG) Initiative”. One of the largest solar cell facilities in northern Europe is installed on the roof of our Virum offices, providing power corresponding to 24% of the combined electricity consumption for the offices.
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Environment (continued) % change
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2012 to Greenhouse Gas Emissions (tCOe)
2011
2012
2013
2013
Diesel car (average)
117,5
84,1
97,4
15,9%
Petrol car (average)
424,2
258,3
257,5
-0,3%
Scope 1 emissions
541,7
342,4
354,9
3,7%
District heating Denmark mix
323,4
260,2
245,6
-5,6%
Electricity Denmark 125%
565,3
382,1
369,2
-3,4%
Scope 2 emissions
797,7
642,3
614,8
-4,3%
1,3
1,3
0,8%
Transport
Other travel Bus regional/national Train (Nordic) Waste Waste, incinerated
4,5
Materials & products Water, ground (UK)
0,9
Scope 3 emissions Total emissions (tCO2e)
5,5
1,3
1,3
0,8%
1344,8
985,9
971,1
-1,5%
26,7%
1,5%
Percentage change
1800 1600 1400
800 600
971,1
1000
985,9
1200
1344,8
Total emissions (tCO2e)
2012
2013
400 200 0 2011
% change 2012 to Key Performance Indicators
2011
2012
2013
2013
1,9
1,3
1,3
-1,5%
8,5
7,0
6,8
-2,5%
Greenhouse gas emissions per full-time employee / tCO2e/FTE Energy consumption per full-time employee / MWh/FTE
Greenhouse gas emissions
2,0
1,9
per full-time employee (tCO2e/FTE)
1,3
1,0
1,3
1,5
2012
2013
0,5
0 2011
6
6,8
7
7,0
8
per full-time employee / MWh/FTE
8,5
9
Energy consumption
2012
2013
5 4 3 2 1 0 2011
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Anti-corruption p\18
BUSINESS INTEGRITY MANAGEMENT
10
At ALECTIA we take anti-corruption very seriously, and we have formulated a policy based on Danish legislation concerning the nature, receipt and payment of bribes. The policy outlines the precautions we want our employees to take
— PRINCIPLE 10 — BUSINESSES SHOULD WORK AGAINST
in distinguishing between acceptable gifts in connection with occasions such as anniversaries,
CORRUPTION IN ALL ITS FORMS,
retirements, etc. on the one hand and bribes on
INCLUDING EXTORTION AND BRIBERY.
the other. When in doubt, employees are urged to consult with their immediate superior to avoid involvement in issues relating to corruption, money laundering, etc. In the future, we will work intently with Responsible Supply Chain Management to make sure that we uphold our commitment both to our vision of being a sustainable company and to integrating a strong CSR management throughout our business enterprise, including in our activities with customers and suppliers. In 2014, we will sharpen our policy and guiding tools as a consequence of our increasing international engagement to make sure that we continue to uphold important anti-corruption principles.
»In 2014, we will sharpen our policy and guiding tools as a consequence of our increasing international engagement to make sure that we continue to uphold important anti-corruption principles.
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New refrigeration system for the Copenhagen Meatpacking District In 2013, we have helped several industrial businesses to achieve a more sustainable production by identifying and implementing energy-saving solutions and initiatives. For instance, we were assigned the reconstruction of the central cooling facility in the Copenhagen Meatpacking District to ensure the tenants a more reliable and environmentally friendly cooling system.
Climate adaptation and protection against floods Part of our work is to find solutions to help nature and civilization co-exist. For instance, we have carried out a number of draft projects on climate adaptation for Aabenraa Municipality to protect the city of Aabenraa from floods. In connection with a flood in one of Danfoss’ production areas, we have similarly helped identify the risk of future floods.
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ALECTIA A/S Teknikerbyen 34 2830 Virum +45 88 191 000
linkedin.com/company/alectia
info@alectia.com
alectia.com