All of our energy for a better world
Our history, the story of modern Italy
Retracing the history of Enel is a recapitulation of key events in Italian history, starting with the effort to satisfy a primary need: bringing electricity to all Italians.
At the start of the 1960s, not all Italians had electricity in their homes, and per capita consumption was still well below that in the other major European countries.
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Enel took its first steps in a highly fragmented environment, with the industry’s 1,270 companies to be absorbed, rationalised and coordinated. It was also necessary to create a single, comprehensive grid to distribute electricity throughout the country. In response to this need, the National Dispatching Centre was set up in Rome to serve as the “brain” of the system, coordinating delivery of power to customers and provisioning from abroad. By the end of 1971, 98.8% of the country had been electrified, with just 656,000 people lacking service to their homes. This is only half the level estimated in 1965.
November 27, 1962: Italy’s Chamber of Deputies approved the nationalisation of the electricity system in order to respond to rising demand for electricity and ensure that all Italians would have access to electricity on the same conditions. December of that year saw the creation of Enel, the Italian National Electricity Agency. It was charged with the task of performing all activities connected with the generation, import, export, transport, transformation, distribution and sale of electricity.
Between the late 1960s and early 1970s, Enel grew to become Italy’s second-largest company by revenue, behind only Fiat. The first major energy crisis erupted in 1973, when the Arab countries slashed oil production and the world’s governments implemented a variety of emergency measures to reduce electricity consumption. In Italy, the National Energy Plan for 1975 was designed to reduce the country’s dependence on oil, looking favourably on nuclear power. “Car-free Sundays” began, shops cut their hours and TV broadcasts signed off at 10:45 p.m.
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During the years of austerity, Enel accelerated its research into nuclear power and upgraded its hydroelectric plants. It also helped to promote the more rational use of electricity by providing families with simple guidelines on how to save energy.
The updated National Energy Plan for 1986 provided for the construction, among other options, of nuclear power plants with a total capacity of 12,000 MW. But in April of that year, the Chernobyl nuclear power plant exploded in Ukraine, leading to a referendum in Italy the next year calling for the immediate suspension of Italy’s nuclear power programme. In 1991, Italy began liberalising the electricity generation industry and, in 1992, Enel became a joint-stock company. The 1999 Bersani Decree liberalised the electricity industry, and Enel was required to dispose of at least 15,000 MW of capacity by 2002.
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In the following years, the Group moved into the international market, devoting careful attention to issues such as sustainability and developing emissions-reducing technologies. This investment has grown over the years, with the goal of continually improving the Group’s environmental performance. Enel’s expansion abroad was consolidated with major acquisitions in Eastern Europe, the United States and Canada, France, the Iberian peninsula and Latin America, giving it a presence in 40 countries. This has been the cornerstone of Enel’s strategy to become a multinational company that represents a global benchmark in the industry.
Enel’s strategic geographical positioning makes it an engine for economic development in many of the countries in which it operates. The Group has continued its commitment to renewables and the consolidation of expertise in the nuclear power sector, participating in the construction of new power plants and forging international accords. Enel’s share capital is held by the Italian Ministry for the Economy and Finance, Cassa Depositi e Prestiti, major international investment funds, insurance companies, pension funds, ethical funds and 1.5 million retail investors.
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Identity, Mission, Objectives
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Our mission is to create and distribute value in the international energy market, to the benefit of our customers’ needs, our shareholders’ investment, the competitiveness of the countries in which we operate and the expectations of all those who work with us.
We serve the community, respecting the environment and the safety of individuals, with a commitment to creating a better world for future generations.
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An expanding business Enel is now an international Group that operates in 40 countries across four continents. Enel operates along the entire energy value chain, with a balanced generation mix, from the provisioning of fuels to the generation, distribution and sale of electricity and gas to end users. The Group continues to grow and generate value for its shareholders, fully respecting the rights of its stakeholders and the balance between economic, environmental and social concerns, continually raising its international profile.
Business plan In its 2012-2016 business plan Enel continues along the same path and defines a set of industrial priorities that map out the lines of development for the entire sector: • consolidation of market positions; • integration of acquired entities and businesses; • research and innovation along the entire production chain; • industrial growth, especially in developing countries; • development of carbon-free technologies; • financial stability. The Group plans to invest 27.2 billion euros by 2016.
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Responsible business: sustainability and ethics
To Enel sustainability means producing, distributing and selling electricity and gas by innovating and respecting the environment, employees, customers, communities and investors. Sustainability guides the corporate strategy, and business is conducted on a foundation of rigorous principles. The Code of Ethics, adopted in 2002 and updated constantly thereafter, establishes 16 principles of conduct. The Group’s commitment is reinforced by the contribution of Endesa, which has taken up the challenges of corporate responsibility, developing a 5-year sustainability plan.
Enel and Endesa are also long-time participants in the Global Compact, the forum sponsored by the United Countries that brings together governments, corporations, international agencies and civil society organisations to address critical issues associated with globalisation.
Enel seeks to nurture a new culture of global responsibility: Sustainability Day is an annual opportunity for an international exchange of new ideas and effective practices for managing business responsibly. Since 2002, Enel has issued a Sustainability Report to accompany its financial statements. In it, we provide a comprehensive and understandable picture of the Group’s efforts in the area of sustainability.
Present for the ninth consecutive year in the Dow Jones Sustainability Index (DJSI), in addition to the FTSE4Good and Carbon Disclosure Project, Enel’s engagement to sustainability has been rewarded through the trust of Socially Responsible Investors (SRI) who represent 13.9% of the institutional shareholders (as of December 2011).
Enel and Endesa also take part in the Global Compact LEAD programme, which brings together the top 100 companies worldwide, selected with the goal of promoting the UN’s global model for business sustainability.
Electricity is a necessity for everyone. Enel is responsible for ensuring sustainable, affordable and accessible energy. 9
Group profile
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Enel is one of the largest utilities in the world, the biggest electricity company in Italy, Spain and Slovakia, and the largest private operator in Latin America.
The Group operates in 40 countries, serving over 60 million residential and business customers and has one million three hundred thousand investors.
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Energy in figures
12
Countries
40
Continents
Total net installed capacity
4
1)
Total renewable installed capacity
98,036 MW
Total production
Extension of electricity lines
35,508 291.2
2)
MW
TWh/year
Distribution of electricity to end users
Customers
434.1
3)
TWh/year
Human resources
60.8 Millions
Shareholders
74,877 1.3 People
Millions
1,826,800 km
Investments
27.2
4)
Billion euros
Ebitda
17.7
5)
Billion euros
Value as of 30.09.2012 Data source: Enel Please refer to Notes on inside back cover
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A commitment without borders
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From Canada to Argentina, Morocco and Russia, over the years Enel has pursued a strategy of international expansion, achieving a presence on four continents.
Today, Enel is working to consolidate its businesses in the areas in which it operates and to further integrate its operations, becoming a global leader in the energy industry.
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Canada
Honduras
Panama
USA
El Salvador*
Costa Rica
Mexico
Guatemala
Nicaragua
Colombia
Argentina
Peru
Chile
125 MW
1,113 MW 127 MW
2,866 MW 2.7 million customers 1,748 MW 1.2 million customers
Transmission power line SIEPAC 161 MW 163 MW
300 MW 55 MW
Geothermal exploration license Transmission power line SIEPAC
4,403 MW 2.4 million customers 5,646 MW 1.6 million customers
Brazil
1,065 MW 5.9 million customers
Enel in the world 16
Italy
Russia
Germany
Slovakia
39,813 MW 31.5 million customers Commercial company/Gas and power trading
Netherlands
Financial holding/Gas and power trading
Belgium 405 MW
9,007 MW 0.1 million customers 5,401 MW
Czech Republic Branch/Energy sells and trading
Turkey
Representative Office
Croatia
Energy trading
Bulgaria 42 MW
Romania
Poland
292 MW 2.6 million customers
South Africa
Indonesia
Saudi Arabia
Philippines
Branch/Energy sells
France 166 MW
United Kingdom Gas and power trading licence
Ireland
1,013 MW
Morocco 123 MW
Portugal 418 MW
Spain
23,449 MW 12.8 million customers
Greece 246 MW
Photovoltaic projects Helios Gauteng Branch/Power plants
Egypt
Exploration license upstream gas
Bayan 10% Representative Office Endesa Carbono Office/CDM projects
China
Representative Office/CDM projects
Algeria
Branch/Exploration license upstream gas *Non-consolidated partnership with LaGeo
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Sources of power
Today, Enel generates electricity from fossil fuels, renewable resources and nuclear technology.
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Energy is touched by magic. It is born out of fossilised material buried deep in the earth for thousands of years, from the force of the natural elements, from a controlled nuclear reaction. This magic is unleashed through applied science: Enel’s advanced technology.
Total production
291.2 TWh/year Oil and gas
13% Renewables
28.4% *Cycle Combined Gas Turbine
CCGT*
16.3%
Coal
28.7%
Nuclear
13.6 % 19
Fossil and nuclear fuels: energy from our planet’s heart
Enel and natural gas: Italy
Spain
Russia
Enel has a stake in a gas portfolio that includes about 700 million m3 in reserves in the Longanesi gas field in Emilia Romagna. It is also developing a regasification terminal at Porto Empedocle (Sicily) with a capacity of 8 billion m3/year.
Enel is participating in two regasification terminals (Reganosa and Gascan) and is a long-term capacity holder in the Huelva, Barcelona and Sagunto terminals.
Enel has a 19.6% stake in the SeverEnergia consortium that has proved and probable reserves of 6 billion barrels of oil equivalent.
Algeria
Enel holds an exploration license for the Nile delta area in a joint venture with Total.
Enel has a stake in the construction of two gas pipelines (Galsi and Medgaz). It also takes part in two exploration and development licenses of gas fields at Southwest of the Country.
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Egypt
Chile The Group holds a stake in a regasification terminal (Quintero).
The consortium operates four fields in the Yamal-Nenets region of western Siberia.
Gas The low environmental impact of electricity generation from gas makes this resource the basis of a balanced and sustainable energy mix. Enel is now one of Europe’s largest natural gas operators, providing gas both to its own power plants and to 4.5 million end users. Enel is an active player in the gas industries of Italy, Spain, Russia, Algeria, Egypt and Chile. The Group’s strategy is to develop a vertically-integrated presence at all levels of the gas market, from research, extraction and transformation to sale and distribution.
The new combined cycle plants (CCGT) For over a decade Enel has been implementing a major plan to reconvert old oil-fuelled plants into new combined-cycle plants fuelled by natural gas. Its investment in Italy has involved the installation of 4,573 MW of capacity and an annual reduction of 10 million tonnes in CO2 emissions. The 11 new combined-cycle plants have a global efficiency of 56%, compared with the 39% of a traditional plant. Enel also operates CCGT plants in the Iberian Peninsula, with an installed capacity of 4,559 MW. Two new plants, each with an installed power of 410 MW, are in operation in Russia since July 2011. A CCGT plant with similar characteristics has been recently completed in Belgium.
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Coal Coal is the world’s most commonly used resource for generating electricity, accounting more than 40% of electricity generated. Enel has an installed capacity of over 17,000 MW and an annual production of 83.5 TWh, providing for the energy requirements of over 30 million families. Enel has coal-fired plants in Italy (8 plants with over 6,746 MW of capacity), Spain (10 plants with a capacity of 5,533 MW), Russia (one 3,623 MW plant that is among the largest coal-fired
plants in the world), Slovakia (849 MW) and Latin America (488 MW). Enel also plans to strengthen its presence in the sector by investing in power generation in Romania with the construction of two clean-coal plants in Braila and Galati. The Group is also involved in coal provisioning. When it acquired a 10% stake in the Indonesian company Bayan, Enel also signed an agreement for the supply of a specified amount of coal through December 2019.
Clean-coal plants without CO2: the technological marvel of Torrevaldaliga Nord Finally, the emissions that make coal use harmful to the environment have been cut dramatically, and “clean coal� has become a reality. Enel is proud to be on the cutting-edge of this development: the Torrevaldaliga Nord (Italy) plant at Civitavecchia is one of the most advanced coal plants in the world thanks to the technologies,
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structures and equipment employed to improve generation efficiency and reduce environmental impact by cutting CO2 emissions by 18%. Once operating at full capacity, the plant will generate around 12,000 GWh per year, meeting half the electricity needs of the entire Lazio region.
The new frontier of CCS and international agreements Enel has long been a participant in the European effort to develop zero-emission thermoelectric plants, with intensive research into the leading carbon capture and storage (CCS) technologies. These activities include the following projects: the plant to be developed at Porto Tolle (Rovigo - Italy), one of the most advanced in the world, for the precommercial demonstration of post-combustion capture technology with off-shore storage; the pilot plant, built at the Brindisi power plant, for CO2 capture using post-combustion technology and Endesa’s projects using
oxycombustion technology at its coal-fired plant in Compostilla (Spain). Enel is also involved in the Clean Development Mechanism (CDM), with a portfolio of more than 100 projects and participation in numerous international funds, giving it total potential emission credits of over 200 million tonnes of CO2 equivalent through 2020. By creating a new carbon unit for the Group, Enel and Endesa have become leaders of CDM projects with around 13% of all credits already certified by the United Countries, for an equivalent of 50 million tonnes of CO2.
Nuclear Enel is one of the major nuclear operators in Europe , with an installed capacity of approximately 5,351 MW and roughly 1,000 MW currently being developed. Through Endesa in Spain, the Group manages six pressurized-water reactors and one boiling-water reactor in collaboration with the Country’s main utilities for an installed capacity of 3,535 MW.
In Slovakia Enel owns two plants for an overall installed capacity which amounts to 1,816 MW and is involved in the construction of units 3 and 4 of the Mochovce power station. Approximately 14% of the electricity produced by the Group is generated using nuclear sources of energy.
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Sustainable energy Water, Earth, Sun and Wind Generating electricity from renewable resources allows Enel to meet two very important needs: the growing demand for electricity and reducing emissions. Renewable resources also help reduce dependence on the countries that produce fossil fuels.
Renewable resources: Enel’s international commitment
Enel is one of the world’s leading players in the renewables sector, both in terms of installed capacity and output.
Total net installed renewable capacity
35,508 MW
Total renewable energy capacity by sources
30,407*
4,002
769
330
31%*
4.1%
0.8%
0.2%
Hydroelectric
Wind
Geothermal
Others
MW
*It includes large hydropower plants
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MW
MW
MW
In 2008, the Enel Group created Enel Green Power, a company wholly dedicated to developing the latest renewable energy technologies. It is already among the world leaders in the generation of green power. With more than 650 plants either in operation or under construction in 16 countries, and an installed capacity of over 7,600 MW, Enel Green Power generates 22.5 TWh every year and supplies electricity to almost 8 million households, avoiding the emission of 16 million tonnes of CO2 into the atmosphere. Enel Green Power’s goal is to develop a geographically and technologically balanced portfolio, with installed capacity in the countries in which it operates to be expanded by leveraging the specific characteristics of the territories involved and the expertise acquired in these technologies.
Outlook for growth Between 2012 and 2016 Enel Green Power is planning a comprehensive investment plan of approximately 6.1 billion euros in renewable energy sources, generating growth with a net installed capacity of up to 11.4 GW by 2016. The plan confirms a multitechnological approach with wind taking the lion’s share to support the medium-term growth and the other tecnologies collectively prevailing in the outer years of the plan. The combined investments in emerging markets and the multi-technological approach are still the distinctive traits and strong points for strengthening international leadership in Enel Green Power.
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Sun
Wind
Enel has been active in the solar power sector, and especially in photovoltaics, right from the early development of these technologies. Enel Green Power is heir to Enel’s long-standing tradition in this sector and seeks to expand the number of photovoltaic systems installed and develop the related know-how.
Enel is a global leader in the development of windbased power. In Italy, Enel Green Power has total installed capacity of 532 MW. It also has a significant, rapidly expanding presence on the world stage, with a total of 3,779 MW of capacity in Spain, Portugal, Greece, France, Romania, Bulgaria, the United States, Canada and Costa Rica. Technological innovation is a major focus, with studies into off-shore plants and reducing the impact of facilities on the landscape. Enel’s development has focused on high-value projects in the countries with the greatest potential.
This effort includes its partnership with Sharp, created to develop new photovoltaic fields by 2016 with a total installed capacity of more than 500 MW in the Mediterranean region.
In addition, the agreement with Sharp and STMicroelectronics envisages the construction of the largest manufacturing facility in Italy for triple-junction thin-film photovoltaic panels at Catania, in Sicily. Panel production at the plant started in the second half of 2011. On the research front, Enel is involved in innovation and testing of thermal solar technologies, of which the Archimede plant at Priolo Gargallo, near Siracusa, in Sicily, is a prime example. Archimede is based on a technology developed in collaboration with Enea and is the first instance in the world of integration between a gas combined cycle plant and a solar concentration plant. It is also the first plant in the world to use molten salts as the thermal vector in the system.
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Enel Green Power’s activities in the photovoltaic and thermal solar sector are continually evolving, including in the retail market through its Enel Green Power Retail franchising network. Comprising over 700 affiliates throughout Italy, EGP Retail plays a leading role in the domestic market for energy solutions and distributed generation.
Water
Earth
Among all renewable energy resources, hydroelectric power is the oldest and most widely used. It meets 16%* of world electricity demand, with even higher peaks in some geographical areas. Enel Green Power operates almost 300 mini-hydro plants with an installed capacity of 1,513 MW in Italy and 1,121 MW in the rest of the world. Enel’s total installed capacity from large-scale hydroelectric plants is 27,773 MW. It is seeking to grow further in this sector by developing innovative projects in high-potential countries.
With an installed capacity of 769 MW, Enel Green Power is among the world leaders in geothermal power. Italy is one of the main producers of geothermal electricity, with 5 TWh per year. Enel Green Power also operates in the United States, El Salvador and Chile, with plants in operation or under construction and exploration projects. The company is a leader in innovation and research into low enthalpy technologies. Examples of this are the applications for the construction of the Stillwater and Salt Walls plants in Nevada (USA).
*Source: WEO 2012
Biomass and Fuel from Waste Biomass energy is generated from the combustion of wood, agricultural waste and other organic materials. Enel Green Power’s biomass operations were performed by Enel Green Power North America (Canada, St. Felicien) and 3 Enel Green Power España plants with a total capacity of 44 MW. Moreover, in collaboration with the University of Pisa, Enel is developing a power farm to experiment innovative crops for the production of biomasses with a high content of energy and develop processes and technologies for the generation of alternative, low-cost biofuels.
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The grid: efficient, extensive, innovative
The efficiency of electricity supply services is largely the responsibility of the distribution network. Designing, building and operating power transmission infrastructures and keeping them in working order are fundamentally important duties, and these activities require appropriate skills.
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Enel’s people possess a wealth of knowledge that helps us provide our customers with excellent service, fully complying with the quality standards set by the competent authorities.
In Italy, the implementation of an advanced system of remote monitoring and control in recent years has made it possible to significantly reduce both the number and duration of service interruptions. Today, Italy’s electrical system is one of the world’s best in terms of service quality. In order to optimise the response to problems, Enel technicians working in the field are equipped with mobile devices that supplement the data gathered on site with the data stored centrally, thereby minimising response times and boosting effectiveness.
Extension of electricity lines
Distribution of electricity to end users
1,826,800 434.1 km
TWh/year
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The electronic meter: accessing the grid of the future Enel’s route to an intelligent power grid began 11 years ago when it was the first energy company in the world to promote remote management and install electronic meters. Today Enel is the world leader in digital metering, having installed 34 million meters in Italy. These systems make it possible to carry out many operations quickly and remotely using remote reading and management systems, operations that once required much more time and on-site visits by technicians. Over
the next five years, Endesa will be installing some 13 million meters in Spain. They will use remote management technology developed by Enel based on the excellent performance the company has already achieved. With the contribution of Spain, the Enel Group will reach a total of some 50 million meters installed in Europe, including 4 million installed by other utility companies in Italy and 1 million provided by Enel to utility companies in the Netherlands, Montenegro and Malta.
From Smart Grids to Smart Cities Smart Grids represent the primary element for the development of Smart Cities that are environmentally friendly, energetically efficient and sustainable. Infrastructures, services and technologies are gathered to create welcoming cities, where citizens, local administrations and companies continuously take into account energy savings, emissions and energy consumption. In Smart Cities, generators from renewable sources are integrated in the distribution grid, public lighting and buildings save energy using automation, and electric mobility is widespread.
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The Enel Group has a major role in experimenting this new model in the first pilot cities Genoa, Bari and Turin in Italy, MĂ laga and Barcelona in Spain, BĂşzios in Brazil and Santiago in Chile. With the aim of showcasing innovative solutions for the cities of the future the Enel Group can bring, the company will be an official partner of Expo 2015 to be held in Milan. Enel will create a smart grid and lighting system inside the exhibition area.
New frontiers Following the signing of a memorandum of understanding, Enel and the Russian firm IDGC Holding will be working together to develop and implement innovative technologies for smart grids in Russia, including digital metering and management of the assets connected to the grid. Through Endesa, Enel also has a presence in Nicaragua and Honduras with the SIEPAC power transmission system, which will facilitate energy trading among Central American countries.
• Address, financed by the European Community and coordinated by Enel, works to develop technical and commercial solutions which promote the active participation of the customer in the energy market. Universities, research centres and companies in 11 European countries participate. • Green eMotion, financed by the European Community, aims to define the reference scenario for electric mobility in Europe. The initiative involves 42 partners including industries, universities, research centres.
Enel participates with a leadership role in numerous European projects for the development of these innovative technologies: • EDSO for Smart Grids (European Distribution System Operator for Smart Grids) is a non-profit organisation of which the main distribution companies in Europe are members with the intent of researching, developing and building demonstrative projects on Smart Grids.
Smart grids represent a revolution. Tomorrow’s power grid will work like the Internet, enabling producers and consumers to communicate and flexibly adapt power generation. 31
Listening to customers
The value of experience Enel’s experience and culture of service have given the Group a position of leadership in Italy only a few short years after liberalisation of the market, as well as a significant presence abroad, both in Europe and in Latin America.
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In Italy today, thanks to a range of services designed to meet the real needs of consumers, 6 million households and more than 1.5 million businesses have placed their trust in Enel on the free markets for electricity and gas. Some 1.6 million households and 600,000 businesses have also opted for the free-market offerings of Endesa Energia.
Enel has always listened carefully to customers and sought to meet their needs with targeted products and services provided through 3,500 agents, more than 130 PuntoEnel offices and more than 700 Enel Green Power Retail affiliates. Over 1,500 call centre operators help customers through the toll-free number, available 24 hours a day, Electricity customers
56.3
Millions in 11 countries
and all of these services are also available through the website www.enelenergia.it. On the Spanish market, Endesa has 1,500 operators and 440 customer support centres. In addition, at www.endesaonline.com customers can access a range of services and sign up for the various product offerings through an easy-to-use interface.
Natural gas customers
4.5 Millions
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Enel for the family Enel’s services for households are designed to meet individual needs. In Italy, Enel Energia’s offers its revolutionary new flat-rate product, “Energia Tutto Compreso Green”, which is the first of its kind based entirely on renewable energy. There are four consumption levels to choose from, as well as a bonus for up to two months free of charge for households whose consumption does not exceed their selected level. The “Gas Tutto Compreso“ offering operates along the same lines. In Romania, where the Group has a significant presence in the consumer market, Enel is
Simple, ecological billing Easy-to-read utility bills promote an image of clarity and transparency with our customers. In Italy, the introduction of online billing has helped eliminate the printing of nearly two million utility bills, thereby avoiding 40 tonnes of CO2. Endesa customers are constantly informed of the quantity of CO2 avoided with electronic billing.
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contributing to the development of the energy market with the introduction of new payment methods and new PuntoEnel offices dedicated to serving customers, providing customised consulting and other services. A new online help centre is also coming soon. With Endesa, the Enel Group is the largest operator in Latin America, with 13.8 million customers served. On the Iberian peninsula, Endesa has some 13 million customers, providing affordable, customised rates for the residential market.
Enel for businesses and professionals Enel’s services for businesses go beyond the mere provision of electricity. They are all designed with the goal of boosting productivity, thereby contributing to the country’s economic development and competitiveness.
With RusEnergoSbyt, the Enel Group is one of Russia’s leading independent electricity sellers, with important small, medium and large customers and a presence in the main regions of the country.
For example, we offer products that enable businesses to minimise the effects of changes in energy costs due to fluctuations in fuel prices. Attractive rates for businesses are already available on the Italian, Spanish, French, Romanian and Slovakian energy markets.
A friend of the environment Italian businesses that switch to renewable energy also receive renewable energy certificates (RECS) issued by an international system established to finance generation from renewable energy resources.
Endesa offers high-efficiency energy solutions for lighting, climate control and the use of renewable energy. The company also provides consulting services for home energy certification.
Households can receive energy certifications too. For new customers that sign up for one of the new electricity and gas offerings, Enel Energia makes specialist technicians available to certify their homes.
Pittogramma Efficienza energetica Versione positiva a colori Colore Pantone® 197 EC
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Energy for the people For Enel, business goals are important, but of even greater importance is the manner in which these goals are reached.
Human resources
Training
74,877 People
Safety investements
149.1 36
Hours (Italy and Abroad)
Lost-Time Injuries Frequency Rate
6)
Million euros
3,389,000 -14.8
7)
Per cent (2011 vs 2010)
6)
Over the last decade, the face of Enel has changed profoundly. In 2000, the company had just 200 employees outside of Italy. Today, almost 75 thousand people, more than half are of nationalities other than Italian.
From Enel employee to citizen The cultural challenge has coloured the experience of recent years, representing a shift in the way people live and work within the company and in all of the contexts in which Enel operates. Nearly two-thirds of all employees have been with the company for fewer than ten years, which has given the organisation the opportunity to forge an innovative business culture, one that is open to change and ready to seek out new challenges.
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Employee satisfaction promotes competitiveness and growth, and the strong sense of belonging among those who work at Enel increases their awareness of working in a field that is of strategic importance to both society and the economy.
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Striving for excellence For Enel, operational excellence is a dynamic objective. There are over 300 projects under way to improve the efficiency of processes and services in order to consolidate the Group’s leadership in our markets. All areas of the organisation throughout the world are involved, and the results achieved are constantly monitored and recalibrated. This process is a decisive response to a competitive global marketplace that only rewards the best.
Safety as a value At Enel, achieving the goal of workplace safety touches all areas of the organisation. Enel’s dedication always produces good results: between 2008 and 2011 the frequency index of accidents in the workplace regarding Enel personnel was reduced by 40%; severe and fatal accidents decreased by 80% for Enel personnel and by 56% for employees in contracting companies. But the challenge of achieving our “zero injury” goal remains. For this reason, every year Enel invests in training and in the establishment of safety units, with more than a million hours of safety training being provided last year.
The plan to improve safety management sets out a clear strategy for the future. It is organised into nine areas of action in order to put this strategy into practice: culture; contractors and suppliers; communication and awareness; event response; training; planning, indicators and targets; structural prevention in the workplace; organisation; sharing experience. Because safety is a priority for all of us.
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Our other energy... Enel continues to generate energy in areas that might appear far removed from our core business.
Because enabling the highest expressions of art, culture and sport is one way of staying in touch with the community and leaving a tangible sign of our commitment.
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... is yet another way to illuminate a better future
Enel supports a variety of projects and initiatives and devotes resources to the creation of new approaches to forging a culture of values.
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Room for young ideas
Reading science
Learning by playing is easier. PlayEnergy is a science and energy training programme that Enel has designed for the very young. Spain now joins the 11 countries taking part in the initiative, participating in PlayEnergy this year with the Endesa Educa project. Meetings with prominent authorities of science and technology, visits to power stations, online quizzes for testing scientific knowledge and eco-idea competitions aimed at making the city children-friendly – these are the methods Enel uses to encourage younger generations to discover the world of energy and, most importantly, to convey the value of sustainable development.
With the periodical Oxygen (4 issues per year and 7,500 copies each issue), Enel underscores the Group’s commitment to promoting science. Its clear but never simplistic style is one of the strengths of the magazine, enabling it to hold fast to one of its main objectives: to be “science for everyone”. Oxygen is a great way to keep abreast of all of the latest news from the world of science and energy.
The metaphor of sport
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In addition to science, music, culture and education, Enel’s commitment also extends to the world of sport, establishing major partnerships over the years, such as sponsorship of the 13th World Swimming Championships in Rome and the Volleyball World Championships. The association of the Enel brand with values such as healthy competition, sportsmanship and playing by the rules also underpins the renewed partnership with Ducati Corse in the MotoGP motorcycling series. Other important sponsorship agreements include: ATP Tennis; the Maratona des Dolomites for cycling enthusiasts; and the Italian beach soccer championships promoted by the Figc-Lega Nazionale Dilettanti.
Enel’s charitable heart Solidarity has been granted full citizenship in Enel. The Enel Cuore non-profit organisation was established to support solidarity initiatives promoted by other non-profit organisations in the fields of welfare services and healthcare, education, sports and recreation, with a special focus on children, the ill and disabled, and the elderly. Between 2004 and 2011, Enel Cuore has given 40 million euros to 487 projects both in Italy and abroad. In Eastern Europe and in Latin America, this commitment has focused on children’s right to health, education and play.
Enel 5.0 Thanks to the success of the previous project Incredibile Enel, in 2012 Enel launched an updated version of his energy tour. With the most advanced display technologies, Enel 5.0 told the story of the Company’s extraordinary journey in the last 50 years and its projects for constructing the future of eletricity. With a monthly schedule in the main urban centres of interest, the projects created a place for meetings and discussions, open to schools and local public, to promote knowledge of energy and science and the unexpected relationships between electricity and social and economic development.
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Growing the future Enel is working towards the goal of “zero emissions� for a world in which respect for the environment and sustainable development are core values.
Research
3
Research centres
Testing
3
Test areas
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People
180
Researchers
Innovation
40 Patents
Analysis
2
Chemistry labs
180 researchers, 3 specialist centres, research and innovation projects totalling 600 million euros over the next five years, and involvement in a range of international projects make Enel an innovation-focused group.
Enel is constantly working to: • increase the efficiency of renewable energy resources in order to make the energy generated from the sun, wind, water and the earth truly competitive; • provide innovative solutions to meeting the energy needs of individuals, businesses and communities.
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A technological marvel Diamante is a next-generation power plant whose architectural features make it a harmonious addition to even the most beautiful landscapes. The first prototype can be seen at Pratolino Park, near Florence (Tuscany).
The name “Diamante� (Diamond) is inspired by its shape: an eight-meter, multifaceted sphere featuring 38 polycrystalline silicon photovoltaic panels. Diamante can store energy and make it available even when there is no sun using innovative system to store renewable energy which employs new-generation batteries. The electricity generated can meet the needs of a small apartment building.
TOB
Clean energy with hydrogen
Through the world, there are still plenty of isolated areas where the local populations do not have access to electricity and essential services. The TOB (Triangle-based Omni-purpose Building) concept represents a response to this problem: with a system capable of providing off-grid energy, the structure is a liveable, independent solution easy to assemble, transportable and integrating photovoltaic modules and storage systems.
Enel’s Fusina plant is a great example of innovative technology that has been designed with the future in mind. The first of its kind in the world, Fusina is a hydrogen-fuelled combined-cycle plant that generates both electricity and heat. The energy produced will be able to meet the annual needs of 20,000 households, while avoiding more than 17,000 tonnes of CO2 emissions per year.
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Electric mobility for more sustainable cities Thanks to Smart Grids, electric mobility is becoming a reality. Since 2010, with e-mobility Italy, Enel has been involved in the first electric mobility national project, in Rome, Milan, Bologna and Pisa. Enel has signed important agreements in Italy, focused on smart charging infrastructure development, with local authorities, other electricity distribution operators and major car manufacturers. Moreover, Enel is committed to the promotion of Interoperability of electric vehicles charging infrastructures, which shall ensure all customers the chance of charging their vehicles throughout Italy
regardless of their energy supplier as well as the Distribution network. In 2011, Endesa installed over 300 electric vehicles charge points in Spain and 20 in Latin America. In Spain, agreements have been signed by local administrations and Endesa is fully involved in the government’s E-mobility Plan (MOVELE) and is leader of the Zem2All (Zero Emissions Mobility to All) project, a four-year programme Spanish/ Japanese that involves the introduction on a massive scale of new services and the benefits of e-mobility. Elsewhere in Europe, Enel Group is also active in demonstration projects, such as Elvire and Green eMotion and in collaborative research projects, such as G4V.
A revolution in public lighting For street lighting Enel Sole has developed the LED Archilede system: a big step forward in replacing traditional lighting technology, offering a 50-80% saving in energy costs – cutting CO2 emissions at the same time – while still maintaining the same level of performance. For this reason Archilede has been chosen by around 1,600 municipal authorities in Italy since its launch, with a total of 98,600 street lamps installed. In 2011, in Barcelona an important project with Archilede has been realized and the Brazilian ‘smart city’ Buzios has been provided with 60 Archilede devices, to increase the efficiency of street lighting, save energy and ensure public safety.
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1)
It includes all countries in which at least one MW is present or in which sales activities are performed. Furthermore, it includes Countries in wich Enel operates with projects in pipeline or commercial partnerships or with representative office. 2) Value as of 31.12.2011. It does not include 2,6 TWh for closing transaction with ContourGlobal LP for the sale of Maritza stake. 3) Value as of 31.12.2011. It does not include 0,9 TWh for closing transaction with CVA Spa for the sale Deval stake. 4) Cumulative investments planned in the period 2012-2016, of which 10.3 billion Euros in development. Total capex not includes connection fees. 5) Ebitda consolidated as of 31.12.2011 by Enel Group. 6) Figure drawn from the 2010 Sustainability Report. 7) Compared figures of Lost-Time Injuries Frequancy Rate, (LTIFR) of the years 2010-2011, -57% with reference to 2007.
Editorial design Inarea Production Aleteia Communication - Rome Photos Enel Archives Getty Images iStockphoto Printed Tipografia Varigrafica Altolazio 1000 copies Printed in January 2013
Not for sale By External Relations Department Š Enel SpA 00198 Rome, Viale Regina Margherita 137 Italy