Who are we & what do we represent?
DesignThinkers Group is a community organisation with creative multidisciplinary teams in 13 countries.
We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change.
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Our aim is to help our clients create: > A Brand Story bigger than the product, > Sustainable customer relationships, > Happy employees, > Superior customer experience, > Unique positioning, > long term success.
Future success in business depends on the ability of organisations to become true facilitators of value cocreation.
In other words: successful companies understand what people need and help them achieve it.
We are featured in many international publications.
We are co-author of the award winning book This is Service Design Thinking.
TOOLS Support in facilitating a DesignThinking mindset
WHAT? DesignThinkers Group Case Studies
CASE: DATA VISUALIZATIONS ‘DESIGNING WITH CUSTOMER JOURNEY MAPPING’ DESCRIPTION: • Training and coaching a Team of Marketing • Specialists and Managers of a chain of restaurants. • Providing guidance for doing Qualitative Research. • Designing and visualizing new innovative Customer Journey Scenarios and providing guidance during building and implementation. COMMISSIONED BY: CDRI, TAIWANESE GOVERNMENT