All Hands and Hearts Annual Report
Volunteers use industrial sealant to complete a roof repair on a home in Yabucoa, Puerto Rico.
Our Mission
What We Do
All Hands and Hearts effectively and efficiently addresses the immediate and long-term needs of communities impacted by natural disasters. We communicate directly with local leaders and community members and engage volunteers to enable them to create direct impact for communities by building safer, more resilient schools, homes and infrastructure.
Smart Response begins with a thorough assessment of community needs in the wake of natural disasters. We work closely with people in the communities we serve and partners to respond effectively to the disaster, before transitioning to the most critical long-term recovery work. Our constructions are built with disaster-resilient features, giving our schools, homes and community buildings a level of safety and resilience that benefits communities long after completion.
Our Impact To Date
1,203,000+ Lives Impacted 306 Schools Completed 113,000+ Children Back to School 20 Countries Served 61,000+ Volunteers 144 Volunteer Nationalities 480,000+ Volunteer Days
A Letter From Our Founders To begin, we’d like to offer our heartfelt thanks to our volunteers, donors and partners. You turn our mission into reality. The first six months of FY2020 were marked by strength and growth. We hit full stride with disaster relief programs to rebuild schools in Mexico, Mozambique, Nepal, Peru, the Philippines and hurricane recovery programs in Florida, Puerto Rico, Texas and The Bahamas. Then, in response to COVID-19, we suspended operations, while making it clear to people in the communities we serve that we would fulfill our commitments when safe to do so. We made tough but necessary decisions that enabled us to preserve donor funds for the time at which we would recommence our programs. Despite the shadow cast by COVID-19, in this, our 15th year, we are celebrating the building of more than 306 schools as well as the 61,000+ volunteers we have empowered and the 1.2+ million people who have emerged stronger through our work together. The pandemic has reaffirmed the importance of key dimensions of the work we do after natural disasters, such as the following: ACCESS TO EDUCATION: COVID-19 has raised global awareness of the dramatic negative impact, on both children and their families, of school closures, which make children reliant on household resources for learning. We’ve been addressing this issue for years by rebuilding damaged, unsafe schools to fast track the recovery of entire communities. ACCESS TO CLEAN WATER AND SANITATION: Handwashing is one of the only tools to fight COVID-19, so our exceptional water, sanitation and hygiene (WASH) programming is even more critical than it has been in the past. Thank you for being with us on this impactful journey, a path that continually tests our determination and inspires us to evolve how we serve our mission.
— David Campbell and Petra Nemcova
Arrive Early
At All Hands and Hearts, we arrive early and stay late. Arriving early enables us to assess immediate needs for response work and lay the foundation for a long-term, productive relationship to ensure the work we do serves the community’s needs, as they change over time.
A volunteer uses a saw to remove damaged building material from a classroom at Every Child Counts School on Great Abaco, The Bahamas.
FEATURE STORY ONE
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SPOTLIGHT: THE BAHAMAS HURRICANE RELIEF
Nadine Been teaches her students at Long Bay School on Great Abaco, The Bahamas.
A volunteer removes damaged roofing material from a home on Great Abaco, The Bahamas.
A volunteer scrapes paint from St. Francis School on Great Abaco, The Bahamas.
On September 1, 2019, Category 5 Hurricane Dorian made landfall in The Bahamas tying the record for the strongest Atlantic hurricane to make landfall. Our Disaster Assessment Response Team arrived in The Bahamas just a week after Dorian and immediately identified the Abaco Islands as a place where our volunteer model could have great impact. Our team worked to set up a program that opened to volunteers on October 1, 2019. Thanks to a $2,000,000 match from Norwegian Cruise Line Holdings, we made a commitment to the people of Abaco to be there for the long haul. Before COVID-19 forced us to suspend operations, 504 volunteers from 29 countries had completed 175 projects, impacting more than 2,200 people on Great Abaco. We re-opened our programs in mid-September 2020, continuing work on two schools, Every Child Counts (ECC) and Central Abaco Primary School (CAPS). ECC is the only school for students with special needs on the island, and CAPS is the largest school on the island, serving more than 800 students.
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Gathering our ECC community back is our hope for the future. Reconnecting with our students and staff after the loss and trauma of the last year will support us, allow us to embrace each other and begin learning again.” – Lyn Major, Founder and Administrator, ECC As Bahamians who were evacuated from The Abaco Islands return in great numbers, we’re seeing an urgent need for home-by-home muck, gut and mold sanitation, along with roof repairs, to ensure they have safe, healthy and habitable homes.
SPOTLIGHT: HURRICANE LAURA RELIEF
When Hurricane Laura made landfall along the Texas/Louisiana border as one of the most powerful storms in modern United States history, our Disaster Assessment and Response Team was on the ground within 48 hours to assess the damage and determine the most impactful course of action. We launched our Hurricane Laura Relief Program to provide immediate assistance to communities within the framework of our new operational standards and adaptations to promote a safe environment, appropriate for working during the COVID-19 pandemic. At the time of writing this report, our team is conducting chainsaw work to remove downed trees, and we will expand our scope of work to include tarping, mucking and gutting and mold sanitation in Jasper and Newton Counties in Texas as well as Beauregard Parish and Calcasieu Parish in Louisiana.
A volunteer removes tree branches from a chainsaw site in Kirbyville, Texas, US.
FEATURE STORY ONE
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Stay Late
As the disaster cycle transitions into recovery, All Hands and Hearts assesses the long-term needs of communities who have been underserved or who have received little to no help.
A staff member chisels damaged roofing material on a home in Yabucoa, Puerto Rico.
FEATURE STORY TWO
SPOTLIGHT: PUERTO RICO HURRICANE RELIEF
The scale of the impact of Hurricanes Irma and Maria in September 2017 and consequent need was overwhelming. Homes covered in tarpaulin without electricity or running water became the norm for months. When asked what residents needed most, the most prevalent answer was, “We need a roof over our heads.” Our Disaster Assessment Response Team identified three communities, Yabucoa, Barranquitas and Toa Baja, which urgently needed roof repair/ retrofit. Over the next two and a half years, with 3,536 volunteers, we installed on 605 homes permanent, disaster-resilient roofs capable of withstanding future disasters. This not only provided safe housing but brought people back into their towns and villages, restoring their sense of community. The work did not stop there. It is important for communities to recover from disasters feeling stronger, more resilient and empowered, and this goes beyond mere buildings and structures. We hosted disaster risk reduction workshops, where community members learned how to repair their homes using disaster-resilient techniques. Now, these residents have the confidence to prepare for and respond to future disasters.
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SPOTLIGHT: RENEWAL PROJECTS
We work with people in the communities we serve to develop and achieve locally owned goals and visions, encouraging wide participation of the community. Our Core Renewal Projects include the following: Disaster Risk Reduction (DRR) projects create safe learning facilities. Our training follows the guidelines of the United Nations Office for Disaster Risk Reduction (UNDRR) and Worldwide Initiative for Safe Schools to ensure DRR projects across our schools are completed to a high standard. Educational Technology (EdTech) is the provision of technological tools and media that assist in the communication, development and exchange of knowledge. Depending on a school’s requirements, this may include hardware or software, and it always incorporates teacher training to ensure that teachers are prepared and adequately equipped to use new resources to enhance the learning experience of their students. Water, Sanitation & Hygiene (WASH) initiatives aim to improve the health of children and community members by reducing the incidence of water and sanitation-related illnesses.
A staff member leads a Disaster Risk Reduction training session with local community members in Sindhuli district, Nepal.
SPOTLIGHT: NEPAL WASH PROJECTS
We arrived 72 hours following the first earthquake in 2015 and have now completed 22 school campuses to provide more than 5,000 children with a safe learning environment. Most recently, we completed the reconstruction of the Manakamana school campus, where 140 students now have a safe place to learn. While working in Manakamana village, we recognized that water scarcity was rife. Following the earthquake, the local topography was altered, causing local water sources to run dry. With no water available for the school, their toilet facilities and hand washing stations were rendered unusable, and members of the community had to walk for up to an hour to collect water from a nearby town.
Above: Before and after the rebuild of the Shree Manakamana Basic School in Makwanpur district, Nepal, which was damaged during the 2015 Nepal Earthquakes. Shree Manakamana serves kindergarten to grade 8 with 140 students and 11 faculty members.
FEATURE STORY TWO
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A student washes her hands in the WASH facility of her new school in Haibung, Nepal.
We worked with the local Water Committee and government body to develop an effective and wide-reaching solution. Our goal was to decrease the rate of WASH-related diseases among children and improve water supply management in a marginalized and vulnerable community.
Together, we constructed two 20,000 liter water retention tanks, which supply water to two communities and a 50,000 liter tank for two schools, providing a sustainable supply of water year round. Altogether, these projects directly impact 726 individuals. Improving the physical aspect of WASH facilities by ensuring that toilets are hygienic and installing water filtration for safe drinking is only part of the solution. Our Community Coordination Team and local partner, Relief Nepal, conducted WASH education to provide the community with knowledge of why good hygiene practices are important and how they can be achieved. Relief Nepal will continue to run these training sessions in the years to come.
Right: A volunteer receives freshly-mixed cement for the foundational pour of the Harrumua School in the Sofala province, Mozambique.
Above: The completed Harrumua School in the Sofala province,Mozambique.
FEATURE STORY THREE
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Rebuild Community Community is vital in times of crisis; it enhances people’s capacity for resistance, resilience and adaptation, while also bringing hope, boosting morale and restoring a sense of normalcy. Disasters not only impact the physical structures of a community but also disrupt daily living by impacting important social and cultural practices. Rebuilding community is an integral part of our relief programs, and over the past year, we scaled long-term international recovery efforts to support this aspect of our mission. Prior to the emergence of COVID-19, we were working in eight countries simultaneously. By living and working amongst the communities we serve, unshakeable bonds are created between community members, volunteers and staff. These connections have the power to transform the world as surely as any construction or relief project. Working together, we aim to build resilience and empower communities by equipping them with the infrastructure, resources and knowledge required not only to recover from natural disasters but also thrive sustainably in the long-term.
SPOTLIGHT: MOZAMBIQUE TROPICAL CYCLONE RELIEF
In March 2019, Cyclone Idai struck Mozambique and was classified as one of the Southern Hemisphere’s most devastating storms on record. More than 200,000 homes and 4,222 classrooms were destroyed and whole communities were displaced overnight, losing their homes and livelihoods. Thanks to the generous support of our partner, Medtronic, and others, we were able to rebuild two disaster-resilient primary schools in Nhamatanda District, one of the worst affected areas.
A local mason smooths the concrete foundation at Harrumua School in the Sofala province, Mozambique
FEATURE STORY THREE
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Top: A volunteer and local masons work together to pour the concrete foundation at Harrumua School in the Sofala province, Mozambique.
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The truth is, through All Hands and Hearts, I’m learning that if one day, the world decides to unite for good causes, we will have a better world [than] we ever dreamed. It is up to each one of us.” – Orlando Armando, Community Coordinator These schools provided safe learning spaces and improved WASH facilities for more than 951 students, while also strengthening two communities. It was inspiring to watch how people came together to support the renewal of the schools. A record 49% of our volunteers were Mozambican, and lasting connections were created between the community and All Hands and Hearts staff and volunteers. These strong relationships were built both on and off construction sites. On site, we worked hand in hand with over twenty local masons, which was “one of the absolute highlights” for many, as great friendships were formed, and there was an opportunity to share new skills and learn about each other’s countries. An equally integral part of the team were the two local young people engaged in our Construction Apprenticeship Scheme, a skills development initiative designed to increase employability and impart knowledge of resilient construction techniques. Off site, community members and volunteers gathered regularly for sports matches, a weekly language skills swap and the preparation and cooking of many meals together. With the support of our Community Coordination Team, we also facilitated interactive DRR training with over 120 people, reducing the impact of future disasters by empowering the community with a renewed capacity to plan and prepare for actions pre, post and during a disaster.
COVID-19
At the start of the COVID-19 outbreak, our first priority was the immediate health and safety of the communities we serve as well as that of our volunteers and staff. Once we ensured the safety of everyone involved in our programs and mapped out plans to fulfill our existing commitments to communities, we asked ourselves how we could use our position to assist others through this unprecedented time and extend help effectively. SPOTLIGHT: NEPAL
“Nepalese people are known to be resilient. If you’ve ever been to Nepal, you must remember being greeted with a wide smile followed by a namaste. Five years ago, we were hit by two major earthquakes, and reconstruction has not yet been completed. The resilience of the Nepalese people is being tested again by the pandemic.” – Aakash Khadka, All Hands and Hearts The healthcare system in Nepal does not have the resources required to take care of an influx of patients. To reduce the spread of COVID-19, the government is working to establish a Quarantine Center in each district. As our first action, from our Disaster Relief Program Base, we donated beds required for a new 50-person Quarantine Unit in Sindhuli as well as emergency food and cleaning supplies for the unit. This measure will strengthen the region’s capacity to respond to the health crisis.
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The support All Hands and Hearts and Relief Nepal provided to the Quarantine Centers of Kamalamai and Dudhauli municipalities has been appreciated by the local and provincial governments. The help to frontline workers has made the districts much safer to a workforce who works day in and day out.” – Bikash KC, Relief Nepal
All Hands and Hearts board members deliver personal protective equipment to the New York Fire Department in New York, US.
FEATURE STORY FOUR
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SPOTLIGHT: UNITED STATES
Our disaster relief activities require us to use gloves, face masks, protective suits and hand sanitizer. In March, we donated all relevant in-stock supplies to health centers and community groups across the United States, amounting to approximately $160,000 worth of Personal Protective Equipment (PPE) to meet critical and urgent needs in response to COVID-19. We exhausted all our relevant supplies, but we did not stop there. In response to the overwhelming need for PPE for first responders in New York, we set up an Emergency PPE Fund. Between April and June, we leveraged our experience of working with stressed supply chains to source and distribute PPE to hospitals and other first responder facilities in New York that urgently needed it. Thanks to the incredible support from our partners, donors, Board members, staff and volunteers, we successfully delivered 70,500 KN95 respirators; 10,000 surgical gowns; 6,000 face shields and 1,200 disposable masks to 82 facilities in communities including Nassau County and Hempstead.
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Your donation was directly responsible for the protection of our patients as well as our professional and dedicated frontline health care staff...Your donation was a tremendous benefit for the care of the large influx of patients.” – David Nemiroff, Chief Executive Officer, Long Island Federally Qualified Health Center
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“Your donation of PPE goes much further than you will ever realize. The crisis has shown people’s true spirits, and we are proud to know your spirit.” – Nancy Kaleda, Deputy Director, New York State Nurses Association
All Hands and Hearts board member Adam Haber delivers personal protective equipment to Mercy Hospital in Rockville Centre, New York, US.
Affiliates and Partners ALL HANDS AND HEARTS MÉXICO In the fall of 2019, Happy Hearts Mexico became All Hands and Hearts - Mexico and formally joined the global organization, enabling the Foundation to leverage All Hands and Heart’s global expertise and administrative infrastructure, navigate the complexities of working locally and provide more to communities as well as volunteers and local staff. In December 2019, we celebrated the opening of two safe and resilient schools, ensuring a brighter future for children in the state of Oaxaca. The accomplishment brings the total number of completed schools in Mexico to 18, creating an educational infrastructure that offers a safe place for more than 2,200 students to learn, play and thrive. A mural completed by All Hands and Hearts staff and volunteers at Itzcoatl Preschool in Mitla, Mexico. Itzcoatl Preschool and Revolucion Primary school serve a combined total of 120+ students yearly.
AFFILIATES AND PARTNERS
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HAPPY HEARTS FUND CZECH
HAPPY HEARTS FUND INDONESIA
In 2019, the Happy Hearts Fund Gala contributed to the rebuilding of two schools in Nepal, two schools in Mexico, two schools in Mozambique and one in the Philippines benefitting close to 1,600 children. In total, Happy Hearts Fund Czech has helped rebuild 13 safe, resilient schools around the world. Based on the success of the Prague gala dinner, Happy Hearts Fund Czech has started organizing smaller events hosted by local supporters throughout Europe to raise awareness and support our mission.
Since September 2019, Happy Hearts Fund Indonesia has rebuilt 20 schools and conducted 17 training sessions for 124 teachers from 15 schools on WASH, Disaster Readiness, Library Management and School Management in collaboration with other institutions. In total, Happy Hearts Fund Indonesia has rebuilt 199 schools locally.
Library at the Nanga Nae Elementary School in Komodo subdistrict, Indonesia.
2019 Happy Hearts Gala in Prague.
LOCAL PARTNERS
Our work would not be possible without the facilitation and support of our valued local partners, who help us to understand the local context, provide important advice, guidance and resources and assist us in engaging affected communities to ensure we’re meeting their greatest needs.
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DONORS
Donors, Partners and Fundraisers 100K+
Airbnb American Red Cross Anonymous (3) BlackRock Patti and Robert Bradley Gay and David Campbell Center for Disaster Philanthropy Clara Lionel Foundation DW Legacy Giustra Foundation GlobalGiving Google, Inc. Goulston & Storrs Counsellors at Law Happy Hearts Fund - Czech Republic Jefferies, LLC Jeunesse Kids Medtronic Foundation News of St. John Norwegian Cruise Line Holdings Ltd. Omaze, Inc. Patrick J. McGovern Foundation PRxPR Sandals Foundation Southwest Airlines The Home Depot Foundation The Walt Disney Company The Young Living Foundation TUMI, Inc. United Airlines Veritas Capital Fund Management, LLC
50K+
Abaco Lodge Airlink All Hands and Hearts UK Trust Amica Insurance Anonymous (4) Charles L. Weyerhaeuser Foundation Dora Freedman Levit Fund For People Renee and Adam Haber IGT Ironman Foundation Johnson & Johnson Family of Companies Contribution Fund Lexington Partners Margaritaville Randa and Mike Pehl Richard A. Busemeyer Atheist Foundation, Inc. STIHL, Inc. T. June and Simon K.C. Li Charitable Fund The Morgridge Family Foundation The Owens Family Charitable Fund
10K+
Admirals Cove Foundation Akamai Foundation, Inc. All Saints Foundation, Inc. Amazon Connie and Ronald Anderson Anonymous (17)
ANSAC Associa Cares Baker Hughes Foundation Cheryl Blodgett Beverly Branaman Brian and Heidi Miller Charitable Gift Fund Account Cantor Fitzgerald Relief Fund Chambers Family Foundation Chive Media Group Christie’s International Real Estate Chubb Charitable Foundation Cloudsplitter Foundation Coastal Bend Disaster Recovery Group Credit Suisse Americas Foundation Digital Federal Credit Union Dominican Sisters of Hope, Inc. DoveHill Investment & Development Drennen Bros Hauser Foundation Eaton Vance Management Charitable Gift Fund, a Donor Advised Fund of The U.S. Charitable Gift Trust EFG Capital Services, LLC Food For the Poor Canada Foundation Beyond Belief Geoffrey E. Clark and Martha Fuller Clark Fund Gerondelis Foundation, Inc. Jack Glottmann Grapes, LLC GRAYL Greater Good Goldman Sachs Gives Annual Giving Fund Nichole Gustafson and Giacomo Gianniotti Hammarskjold Family Fund Hawk Foundation HCP, Inc. Hickey Family Foundation IceMule Coolers Ina Kay Foundation Interfaith Action of Central Texas John R. and M. Margrite Davis Foundation KEEN, Inc. Kjellson Family Fund Kit and John Krampf Landry Family Foundation Lauber Family Charitable Fund Karin and Nick Leschly LISC Little Feet Foundation, Inc. Loop & Tie John C. Mack Renato Magalhaes Malteser International Manitou Fund Mann Family Foundation Barbara and Michael McQueeney Medtronic BV Netherlands Roy Mohon Moser Family Foundation MTE Fund Dennis Nguyen
Noah Mary Ann Noble NobleLight Foundation Northrop Grumman Corporation O’Melveny & Myers LLP Otsuka America Pharmaceutical, Inc. Paragano Family Foundation Positive Legacy Pulte Family Charitable Foundation Pura Vida Bracelets Quotient R&G Charitable Fund Redfora Richard R. Storck Charitable Fund Lynn and Michael Robinson Andrew Rudnick S&P Global Foundation Saglo Development Corporation Select Shea Family Charitable Fund Shirley H. Nichols Foundation Linda Simmons Juhi Singh Margot Skinner Josh Slater Sommer Brothers Charitable Fund Sony Corporation of America SRS Raise the Roof Foundation Stern Family Foundation Patricia and Hayes Stover Sunshine Foundation Mark Taylor TELETIES, LLC The Barbara and William Rosenthal Family Foundation The Fineberg Foundation The John Gore Organization The Leibold Charitable Fund The McCarty Family Foundation, Inc. The Meanwell Legacy Fund The Nielsen Company, Inc. The Reuter Foundation The Risk Conference Charity The Salvation Army Florida Divisional Headquarters The Shadow Foundation The Wechsler Foundation, Inc. The Whole Family Foundation Together Rising Daniel Tosh TravelStore, Inc. Vibe Collection Watts Family Trust Williams Family Foundation of Georgia, Inc. YETI Janice Young Zack and Cambry Nelson Foundation
We would also like to thank the additional 22,566 donors and 1,201 fundraisers not listed here for their support and generosity shown over the past year.
BOARD
Board of Directors
David Campbell Co-founder, Chairman
Petra Nemcova Co-founder, Vice Chair
Erik Dyson
CEO, All Hands and Hearts
Stefanie Chang
Alan Eland
Michael McQueeney
Chair, People Development Committee /Manager, Deloitte & Touche LLP
Chair, Governance Committee/Retired
Chair, Development Committee Founding Partner, Summer Street Capital
Mike Pehl
Oliver Dachsel
Ian D’Arcy
Chair, Finance and Audit Committee /Managing Partner, Guidepost Growth Equity
Managing Director, Jefferies
Chairman, Tynan D’Arcy
Eric Friedfeld-Gebaide Managing Director, Innovation Advisors /Managing Partner, IA Global Capital
Tina Lindstrom Partner, FNY Partners
Adam Harber
Kathleen Kelley
Principal, ScanlanKemperBard
Founder/CEO, Queen Anne’s Gate Capital
Gretchen McGill
Carlos Muriel Gaxiola
Vice President Construction, The Davis Companies
Independent Board Member
Mike Shaklik
Laura Winthrop Abbot
Jane Coughlin
Principal and Florida Advisory Leader, Ernst & Young LLP
Executive Vice President & Chief Operating Officer, US - Japan Council
Ex-Officio Board Member
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FINANCIALS
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Financials
(Preliminary Unaudited 09/01/2019 to 08/31/2020 Results)
In the first half of FY2020, we effectively leveraged resources to continue to execute international relief initiatives. Then, in response to the COVID-19 pandemic, we preserved our operational capacity while appropriately reducing expenses and allocating resources to support our COVID-19 relief efforts. These actions enabled us to devote 95% of our total spending on current year program efforts and position the organization to restart operations safely and fulfill our existing commitments when conditions allow.
FY2020 Donations $0.7M
Partner Contributions
$0.8M
4.7% $2.5M
Peer-to-Peer Fundraising
Foundations
4.2%
15.0%
Individual Donors
TOTAL
$16.6M
$5.0M
30.0%
$7.6M
Corporations 46.1%
FY2020 Expenses $0.3
Development
Administrative Support 5.4%
$0.5
G&A
$0.4
México
Expense Categories
FY20 Total Expenses = $14.4M
$0.5
Perú
$0.7
Various Int’l US Response
$0.8
Philippines
$0.8
94.6% Program Expense
$1.0
Mozambique
$1.5
Nepal
$1.9
Puerto Rico
$2.5
Texas
$3.5
The Bahamas $0.0
$1.0
$2.0
$3.0
JOIN US
The support of people like you makes our work possible. Learn how to get involved at allhandsandhearts.org. You can volunteer on our programs around the world; join “The Builders,� our passionate community of monthly donors; have your gift matched by your employer; make a grant or give through a donor advised fund or create a fundraiser.
RECOGNITION We have earned a 4-star rating from Charity Navigator six years in a row, most recently with a Perfect 100 score. Only 72 of the almost 10,000 nonprofits rated by Charity Navigator have received this distinction for fiscal responsibility, operational efficiency and ethical governance.
We are also a GuideStar Platinum Participant, topranked by GlobalGiving, A+ rated by Charity Watch, a non-profit partner of 1% for the Planet, a member of InterAction and an awarded member of National Voluntary Organizations Active in Disaster.