Mortgage Banker Magazine October 2020

Page 24

Loan Origination

Not Wasting Any More Time Using Smart Process Re-Engineering to Slash Inefficiency An interview with Nate Johnson, SLK Global Solutions By Brian Honea

A major part of inefficiency in mortgage operations typically involves wasted time and effort in many of the activities that lead up to the underwriting decision. Among the culprits are long cycle times between application receipt and starting processing, delays in notifying customers about additional document requirements, multiple file touches by underwriters and processors prior to the final decision, and inaccurate quality checks. Nate Johnson, SVP Mortgage Business Head with Dallas-based SLK Global Solutions, recently discussed smart process re-engineering with The MORTGAGE BANKER Magazine. The MORTGAGE BANKER Magazine

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October 2020


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