on y nd rre Lo Su d an
Spring 2014
www.amicushorizon.org.uk
s t n e d i s e r 0 0 2 r l e a v n O o i t a n r e t n I e t a r b cele ! y a D s ' n e Wom etails d e r o m r o f 5 e See pag
Our new ground floor reception is now open at Grosvenor House, Croydon See page 5 for more details
Like us
Follow us
Watch us
My AmicusHorizon
Available on Google Play and iTunes
Welcome
Welcome to the spring 2014 edition of news&views. The New Year is well under way and this newsletter is jam packed with news and information for you! There are also several competitions to enter. So, why not give them a go? Please remember to send us your stories, articles and ideas, you might see them in the next edition.
News&views is going digital – sign up to receive your paperless newsletter!
Rent payment reminder Your rent and service charges may change from April 2014. If you’re affected, our Finance Team will have written to you with all the details. Don’t forget to keep up with the new payments. If you pay by Direct Debit, we’ll change your payment. If you pay by standing order, you’ll need to tell your bank. If you need advice or support with any changes, please contact us.
Later this year you’ll be able to receive news&views via email. This will save money and the environment and be more convenient for you. Sign up using the reply slip on the back page of this newsletter. Or, email your name, address and tenancy reference number to: contactus@amicushorizon.org.uk and we’ll update your records.
WIN – A big break from your bills! It’s not too late to sign up and pay your rent and service charges by Direct Debit! If you sign up by June this year we’ll enter you in a prize draw to win £12,000. That’s a whole year of bills taken care of! And it gets better, because if you're already paying your rent by Direct Debit you will still be entered into the draw. Call us today and find out more about Direct Debit, the easy way to pay!
2
Contains material sourced from responsibly managed forests, certified in accordance with the FSC (Forest Stewardship Council).
Did you know? You can pay on the go! You can pay your rent from your smart phone or tablet! Simply download the Allpay app for free from the iTunes Store or Google Play Store.
When you finish with news&views please pass onto a friend or recycle it.
www.recyclenow.com
Your AmicusHorizon
Keep your contents covered We’ve had some bad weather over the last few months, from flooding to high winds. We’ve been offering lots of support and advice to many residents who have been affected. And one thing we’ve been highly recommending is that you take out a contents insurance policy. Contents insurance is your responsibility and a policy will ensure your possessions are safe in the unlikely event of an incident. Contents insurance should cover your household items against loss or damage by theft, fire,
Thinking about older people Staff and residents got together for our first TOP (Think Older People) event in February. The day was an opportunity to discuss the kind of homes older people want to live in and the support they may need. Many of the residents on our Older People’s Forum spoke about their priorities. These included: M atching our homes to those who need them – letting adapted properties to disabled residents, and freeing up family homes by supporting people who want to downsize Enabling older residents to live independently for
explosion, water and flood, lightning or earthquake. But you need to check with your insurance provider exactly what you are covered for. We're working together with the National Housing Federation to provide an affordable contents insurance scheme. For more information please contact us on 0800 121 60 60 or visit our website: www.amicushorizon.org.uk/contentsinsurance
longer. Providing residents with accommodation where they can access support but remain independent Being great communicators and ensuring older residents know how we can help. Not only do we need to be thinking about what our older residents want now - we need to plan for future generations. If you’d like to get involved in our Older People’s Forums please contact your local Resident Involvement Team.
It's in the bank! We’re helping residents find the right bank account to prepare for the introduction of Universal Credit. From April 2014 the Government will start merging some benefits and tax credits into one monthly payment. If you receive these benefits your payment will be made straight into a bank account. So it’s important you’ve got a bank account and are able to budget for the month. For more information and advice, speak to Wayne McQuaid, our Financial Inclusion Co-ordinator, on 0800 121 60 60.
Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
3
0300 123 6010 croydonsurreyap@amicushorizon.org.uk
Rosie Ley
Message from the Chair – Rosie Ley We’re all looking forward to Spring and some better weather! And Janette Bryan as Vice Chair, myself and the Area Panel members are looking at identifying the Area Panel work priorities for the forthcoming year. We'll also be getting around the Croydon and Surrey region, meeting members of your communities. You will hear more in future issues of news&views. To help achieve our plans, we have recently strengthened the Panel; Ade Adetokun has been welcomed as an additional member. We still have one more additional member place to fill – if you have the time, energy and commitment to improving environments for our residents, we'd love to hear from you.
4
Residents dress to impress at the annual thank you dinner
Thank you dinner and awards We held our annual thank you dinner for London and Surrey. Around 60 residents who've 'gone the extra mile in their communities were invited to the event at Grosvenor House. The 1970s-themed evening featured a band playing songs from the era as well as a quiz. We awarded three extraordinary residents for their contribution over the year. The event was organised by the Resident Involvement London Team with help from residents.
Taking the lead! We teamed up with Battersea Dogs & Cats Home to offer people a free micro chipping service for their dogs. The event at South Norwood Country Park led to 12 dogs being micro chipped. A further 41 identity tags were engraved for free. The aim of the event was to help reduce the number of stray and stolen dogs by ensuring any lost dog is Date for returned to its owner. Experts were also on hand to answer questions about training a dog and its health and wellbeing.
your diary
Next Area Panel meeting: Wednesday 30 April 2014, 6.30pm Grosvenor House, Croydon. You’re welcome to attend.
- 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk
International Women’s Day We celebrated International Women's Day at a fantastic event in Croydon. Over 200 residents gathered to recognise women's achievements in the community and workplace.
Women of all ages gathered to celebrate International Women's Day!
Safety booklet launched A booklet aimed at keeping young people safe has been endorsed by the police! The ‘Keeping Safe’ guide was designed by 20 members of our Regional Youth Forum from across London and Surrey. The pocket sized booklet was launched at Bernard Weatherill House, Croydon, in November. The aim of the booklet is to build young people’s confidence and keep them safe. It includes information on bullying, gangs, drug and alcohol effects, sexual health and staying safe online. Youth Forum member, Jaden Cameron, said: “It’s great to see the finished booklet and so many agencies wanting to distribute it to other young people." To view the Keeping Safe booklet visit: ww.amicushorizon.org.uk/keepsafe
Margaret Ashmead, Chair of our International Women's Day group, said: "I'm delighted we've had such a huge turn out of women from all nationalities, cultures, faiths and backgrounds, all enjoying International Women's Day together!"
NEW! Reception for you! We've recently opened our new, ground floor reception area at Grosvenor House, Croydon. You can access staff and services in the new reception that includes hearing loops and a computer area with internet access especially for residents. It also has meeting spaces if you'd like to talk in privacy to staff.
Easter eggs and feedback! We’re holding Easter egg hunts during the Easter holidays. So come along, get involved and have your say about our services. Your views are important and help us to improve and shape our services. • Tuesday 8 April -Whytecliffe Road South • Tuesday 15 April - Bateman Court and Byrne Close We’ll be in your area between 3pm-6pm. If you’d like to find out more, please contact the Resident Involvement Team on 0800 121 60 60.
The Keeping Safe booklet was launched in Croydon
Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
5
London South East 0300 123 6010 southeastlondon@amicushorizon.org.uk Area Panel
Area Panel update Hi my name is Melanie Johnson the new Chair of the London South East Area Panel. I took on the role from Glen Cady after the elections last year. I’m looking forward to working with AmicusHorizon staff to ensure you receive the best service. We’ve had a fantastic year with a record number of residents applying for the Local Improvement Fund to improve their neighbourhoods. We hope to receive even more applications this year. I’m pleased to announce we appointed a new Vice Chair. Welcome to Catherine Gabriel-Lovell who is keen to make a change in the area. We need to hear your views, so join us at the next Area Panel!
Easter egg extravaganza! The London South East Area Panel and our staff will be out and about this Easter. Look out for them on your estate giving out Easter eggs. It’s a great chance to have a chat with them about our services, your welfare benefit queries and any estate issues you might have. Your views are very important and help us improve our services. • Wednesday 9 April – Cheshire Close and surrounding areas, Brockley • Wednesday 16 April - Bramcote Estate and surrounding areas We’ll be in your area between 3pm-6pm. To find out more, contact the Resident Involvement Team on 0800 121 60 60. 6
Look out for our summer events and Estate Action days. This is a chance for you to meet staff and the Area Panel members and have a great time as well!
Melanie Johnson
We currently have two resident vacancies for the Panel. If you’re interested please ask our Governance Team about our ‘taster’ sessions.
Date for your diary
Next Area Panel meeting: Thursday 1 May 2014, 6:30pm Grosvenor House. You’re welcome to attend.
'Jobs At Home' are recruiting our residents Positions are available for skilled people with experience in: • Painting and decorating • Carpentry • Paving • Plumbing • Fencing • Tarmacing.
Jobs at Home helped Brian McCabe
Candidates should be able to work unsupervised and potentially supervise a team. Salary depends on experience. For more information, call our Community Development Team.
- 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk
Charlie Clarke (right) with her sister Lily
Our enterprising residents lead the way! Our Enterprise Support Programme Motiv8+ started in September and has already produced brilliant results. It helps people start their own business with a mixture of formal training and one-to-one support. Our training suits individual needs. We’ve access to offices, accountants and talks from financial ombudsmen. If you’ve an idea and would like to look into how far you could take it contact the Community Development Team.
Exchange event Housing Officer Helen Sterling held a Mutual Exchange event in Anerley Town Hall. Mutual Exchanges are a great way to organise home swaps between residents struggling
Charlie Clarke praised Motiv8+ for giving her the confidence and training to start two businesses. With her sister Lily, she co-founded ApprentaGas, an apprenticeship consultancy within the plumbing and heating industry. The company helps young people aged 16 to 24. Charlie is also the founder and director of Cee Cee Consult. The company sources candidates for temporary and permanent positions in the construction industry around Greater London and the South of England. Charlie added: “The course was really good and gave us the foundations of how to start the business.”
with the bedroom tax and those needing a bigger home.
on other options for moving and income queries.
Residents were able to advertise their homes on boards as well as view other homes.
Residents found opportunities that may help them and we plan to hold more of these events in the next year.
Staff with iPads were helping people to register with local authorities and exchange websites. They also gave advice
If you’d like further information on mutual exchanges please call the London Lettings Team.
Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
7
London South West 0300 123 6010 southwestlondonap@amicushorizon.org.uk Area Panel
Paul de Bernier
Message from the Chair - Paul de Bernier Hi everyone, I’m really pleased to have been elected as the new Chair of London South West (LSW) Area Panel. Kola Ajao joins me as Vice Chair. LSW Area Panel have achieved some great things over the last four years and I’m really keen to develop the great work we’ve done. I’m hoping to meet as many of you as possible at our events during Easter and spring. If you’d like to ask the Area Panel any questions please visit: www.amicushorizon. org.uk/ContactLAP
Date for your diary
Next Area Panel meeting to be confirmed. Thursday 8 May 2014, 6.30pm at Grosvenor House, Croydon.
8
Staff and residents hand over a cheque to Lifelong Family Link (Lambeth)
Cheque this out! Our London South West Area Panel were delighted to hand a £515 cheque to Lifelong Family Link (Lambeth). The charity offers care and support for parents and children with disabilities. The money was raised by our staff and residents following a sponsored walk held earlier in the year. The Area Panel put on their walking shoes to cover Streatham, Brixton and Stockwell. Hardeep Majhail, Head of Area, said: “It’s wonderful and really rewarding to be able to contribute to such a worthwhile organisation.”
Tackling social housing fraud Housing Officers have been tackling social housing fraud with Lambeth Borough Council’s Anti Fraud Team. They’ve even accompanied Lambeth Fraud Officers on dawn raids. These visits and joint working with Lambeth have helped uncover 4 cases of tenancy fraud and we’re taking action against those residents. It shows commitment from the Housing Officers and excellent joint working with the local council.
- 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk
Easter egg hunt and more... We’re holding Easter egg hunts, events and activities during the Easter holidays. So please come along and get involved. Your views are very important and help us to improve, develop and shape our services. • Thursday 10 April - Foxton Grove, Thornville Grove, Saints Mews, The Old Vicarage, Benedict Close • Thursday 17 April - Bennetts Close. We’ll be in your area between 3pm-6pm. If you’d like to find out more, contact the Resident Involvement Team on 0800 121 60 60.
Promoting and championing diversity issues
Equality and Diversity Forum
Introducing Homefinder UK Homefinder UK is an easy to use, online service for social housing tenants who would like to move to another area but want to stay within the social housing sector. If you’re looking to move, take a look at the website: www.homefinderuk.org or contact Homefinder on 020 7619 9705.
Homefinder UK
The Equality and Diversity Forum – London meets on a regular basis to help promote and champion diversity issues. The views represented by the forum are fed back to the organisation’s Diversity Engagement Group which monitors and drives the Single Equality Scheme. Glen Cady, Chair of the Forum, said: “The Forum helps to raise equality and diversity issues which are important to us. We are passionate about representing the wide range of cultures, backgrounds, disabilities and values of residents. This helps to develop, improve and support the aims of the organisation.”
Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
9
Our performance in London and Surrey
Repairs
Performance indicator
Our target
% Repair satisfaction
98%
April 2013 to January 2014
Target met?
97.75%
97.75% of residents are satisfied with repairs. This is just 0.25% under our target of 98%. We're striving to improve our repair satisfaction performance. We’re working with our contractors to improve the length of time it takes to complete a repair. Lettings
Performance indicator
Our target
April 2013 to January 2014
Average time to re-let homes – general needs
14 days
10.49 days
Target met?
On average we took just over 10 days to relet a home, this means we're delivering better value for money to you. Less homes standing empty means an increase in income to improve our services. Income
Performance indicator
Target to end of January
January 2014
% rent arrears – general needs
5.90%
5.41%
Target met?
A big ‘thank you’ to everyone who paid their rent on time. We want to do even better so we can use the money to improve our services and homes. If you’re struggling to pay your rent please contact our Income Officers. They're here to help you. Anti social behaviour (ASB)
Performance indicator
Our target
April 2013 to January 2014
Satisfaction with handling of anti social behaviour
93%
91.84%
Target met?
This year so far just under 92% of residents said they were satisfied with how we handled their ASB case. We're committed to providing safe and peaceful neighbourhoods. Our Anti Social Behaviour Teams are here to help so please get in touch if you are facing ASB problems in your neighbourhood.
10 - 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk
The happening
Here’s what’s happening for young people around London and Surrey...
Momentum 2014 Youth conference for you! Come to this year's Momentum Youth Conference on Wednesday 9 April from 11am to 6pm at Fairfield Halls, Croydon. You'll find information and advice on training grants, CV writing skills, employment, volunteering and work experience opportunities. The event also includes live performances, free raffle and refreshments. Free tickets available from Elevating Success call: 020 7993 8411 or email: info@ momentum2014.co.uk or register online: www.momentum2014.co.uk
EE R F
Momentum
2014
Youth Con ferenc
e
FREE REFRESHMENTS
LIVE PERFORMANCES
FREE RAFFLE WITH TOP
PRIZES
Wednesday 9th April Fairfield Halls, Park Lan2014 - 11am – 6pm e, Croydon CR9 1DG FREE EVENT, STRICTLY TICKET HOL SUPPORTING YOUNG
DERS, NO ENTRY AFTER
PEOPLE TO MOVE IN A
www.mome
Night In Fancy a 'girls night in'? 'Girls night in' is an all girls group that works to help today's generation of girls, become inspirational young women. It’s a safe place where girls can speak with other girls about any issues they're facing. Girl’s night in builds aspirations, selfesteem, relationships, sexual health and safety awareness. One member says: "To me, everyone there was extremely nice and they made me feel I wasn't facing my problems alone. All of our experiences made us get along. We crack jokes, tell stories and best of all we eat pizza!" Girls night in meet one evening a month at Christie Drive, CR0 6YA. Contact Althea Callum, Resident Involvement Officer on 0800 121 60 60 or email: contactus@amicushorizon.org.uk
2PM
POSITIVE DIRECTION
ntum2014.c
o.uk
Abba Ashmeade - young tenant award! Abba became our third resident in a row to win the TPAS Young Tenant of the Year award (southern region). Abba is aged 13 and dedicates over 36 hours every month to volunteering. He's an inspiration to young people in the neighbourhood, regularly leading on community projects in South London. Abba helped set up a partnership with Millwall FC and there are now regular sport sessions for young people. Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
11
Your Home
New heating contractor for London and Surrey Annual gas inspection is a must! Every year our contractors must carry out a gas inspection in your home, it’s a legal requirement. This is for your own safety and it’s really important you stick to your appointment. If your gas inspection is due please make the appointment today.
Since January this year BSW Heating has been servicing and maintaining heating and hot water for all our London and Surrey residents. BSW Heating is available 24 hours a day, 365 days a year. Call 0208 763 3993 or free phone 0800 142 2760 or email: enquiries@bsw-heating.com
In a recent case in Lambeth, a court ordered a resident to pay £750 for failing to allow us access to their home for a gas inspection.
Need help around the home and garden? Last year we launched three new added value services: • Gardening – a complete gardening service in the growing season • Decorating – we’ll decorate one room every three years • Handyperson – for a variety of minor jobs around the home. The services are there for our residents who need them most, so eligibility criteria apply. Contact us and ask about our new added value services. If you’re not eligible we may be able to help you find an alternative local agency. Call us on 0800 121 60 60 or visit: www.amicushorizon.org.uk/addedvalue
Top tips for trees In the recent stormy and wet weather, we’ve had lots of calls from residents when trees have fallen down. We can deal with trees in communal areas but any trees in your garden are your responsibility. You need to: • Regularly remove any dead wood • Prune trees between November and March • Remove mushrooms at the base of the tree • If there are cracks or cavities in the trunk or large branches have fallen off you may need to employ a tree surgeon. We can advise you further.
12 - 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk
Repairs and Maintenance Panel (RAMP)
Beware of Japanese Knotweed Japanese Knotweed is a highly invasive plant, it can grow up to 10 feet tall and very quickly take over a garden. It can also cause damage to paths and brickwork. Penny Walker, Chair of London RAMP says: “We know lots of residents are worried about this plant." How do you know if you’ve got it? • It’s lush green in colour with shovel shaped leaves • It has a stem which is bamboo like in appearance and grows in a zig zag pattern • And it produces white flowers around September or October.
New web page Have you seen our new repairs advice pages on the web? There’s lots of great information, much of it suggested by the residents on your Repairs and Maintenance Panels (RAMP).
It’s vital you remove all of the plant above and below the ground. Because it’s considered “controlled waste”, you need to take it to a licensed landfill site. Don’t put it in with your general composting. If you suspect you have Japanese Knotweed, contact us and we can advise you further.
Visit: www.amicushorizon.org.uk/repairs Here are just some of the great things you’ll find: • How to report your repairs online • The level of service you can expect • If you’ll be charged for a repair • 'Frequently Asked Questions' about fire safety and asbestos. You’ll even find our fantastic seasonal tips about looking after your home and garden!
Japanese Knotweed in flower
Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
13
Your services
Living her dream Emma has lived in a Casa Support Learning Disability scheme in Croydon for the past 10 years. During the Paralympics in 2012 Emma was inspired to develop her swimming skills. Emma spoke with her key worker, who encouraged her to ‘go for it’!
Green Ambassador Training Day
Energy event In February we held our Green Ambassador training day. Around 30 Green Ambassadors met in Tonbridge to gain new knowledge around reducing energy, waste and water use in their homes. The day covered: Composting Recycling Reducing water use Reducing energy use Tariff switching. It was also an opportunity for residents to give their ideas for our Sustainability Strategy 2015.
Emma was supported to visit her local swimming pool. Her aim was to compete in the Halliwick, Association of Swimming Therapy Gala in September 2013. She enjoyed the training and worked on her speed and stamina. By September she felt ready to compete. On the competition day, Emma felt nervous yet confident. Family came to support her at Sevenoaks Swimming Pool. Emma watched her team members competing and felt proud to be a part of it all. When her turn came, her team cheered her on. She swam brilliantly and came third, receiving a medal for her achievements. She felt proud, excited and relieved. Emma is going to compete next September and is aiming for second place! Emma’s been an inspiration to her friends and family and now her nephew has started taking swimming lessons. Emma would like to thank all the staff at Dagmar Road for their support.
Green Ambassador Ludmila Cavendish said: “The event was helpful and teachers were knowledgeable, the workshops were very good.” For more information or if you would like to become a Green Ambassador please contact Bianca Difolco or Jade Wilson on 0800 121 60 60 or email: thegreenplan@amicushorizon.org.uk
Emma with her medal!
14 - 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk
If you’d like to read the Residents’ Council meeting minutes please visit: www.amicushorizon.org.uk/ResidentsCouncil
The Dorn Moller Award Monica at the award ceremony
She’s a winner! Congratulations to our Resident Councils' Vice Chair, Monica Barnes, who was named TPAS (Tenant Empowerment Organisation) Tenant of the Year, Southern Region at a recent award ceremony. Monica has spent 30 years helping to improve people's lives. She works with various agencies to tackle gun and knife crime, drugs and anti social behaviour. And she works tirelessly for her fellow AmicusHorizon residents. Well done Monica!
Conference is a first
Residents’ Council
The Dorn Moller Award 2013
Thank you for all the nominations for this year’s Dorn Moller award. The award recognises an individual or group who make an outstanding contribution to their local community. The Residents' Council will carefully consider all nominations. The winner will be announced in the next edition of news&views.
Congratulations Beth!
Our first governance conference brought together staff and all members of our governance structure including Area Panel and Residents’ Council members. Our senior staff team held a ‘Question Time’ so delegates could challenge them on current issues. The day also included workshop sessions on Customer Service, Scrutiny and ‘Housing Hot Topics’.
Former East Kent Area Panel member, Beth Williams, has recently been appointed as a Resident Board member of AmicusHorizon.
Chair of Residents’ Council, Glen Cady, explained: “Every governance member has an important role in influencing the external environment. The conference reinforced individual roles and increased awareness of how members can make Governance Team an impact where they live.”
Beth made a big contribution to the Area Panel and Residents’ Council, and will be a great asset to the Board. We wish her well in her new role.
Beth Williams
Sky community channel - 539 Virgin community channel - 233 Smartphone - My Landlord app
15
Your notice board
Need help with a financial dispute?
Spring word search Fancy winning £25 in high street vouchers? Then give our spring word search a go. This time the theme is the circus. The competition closes on Friday 2 May 2014. Congratulations to Mr Hayes of St Leonards on Sea, our winter word search winner! n Clown n Juggler n Trapeze n Acrobat n Show C
n Elephant n Fun n Ringmaster n Tickets n Popcorn
£25
L O W N Q W E R T
Y U F
I
O P A S D F
U G G L
R I
G
J
T
K N P O P C O R N G
I
L
T
R A P
E R H J E
Are you having a financial dispute? Perhaps you’ve had issues with a payday loan, insurance payment or credit card charges? The Financial Ombudsman Service resolves complaints between consumers and businesses when the two sides aren't able to sort it themselves. Their service is free for consumers and aims to resolve issues quickly and informally, without going to court. For more information about the Financial Ombudsman visit: www.financialombudsman.org.uk or call 0800 023 4567.
N
Z E Z M
C X C V B N M Q W R A K
T
Y A C R O B A T
S
I
O P P A S D F
T
T
A S D S H O W A S
E
S
Z
X C V B N N M L
R
E
L
E
E U
P H A N T Q W E
Please fill in your contact details: Name:...................................................... Address:................................................... ...............................Post code:................. Telephone:.............................................. Mobile: ����������������������������������������������������� Email: ������������������������������������������������������� I'm happy to receive news&views by email from November 2014. Freepost RSBU-ASLS-XTXZ AmicusHorizon PO Box 322 SITTINGBOURNE ME9 8PQ
Communications staff collect the award
Excellent report! Last year we wanted to produce an annual report which was as resident-led and accessible as possible. Over 500 residents were involved with it, acquiring training in copywriting, design, photography and social media skills in the process. We’re pleased to say it worked, we’ve just won the TPAS award in the Southern Region for Excellence in Annual Reports. We’re now looking for residents who’d like to get involved with the design of this year's annual report. To find out more please call our Communications Team or email: comms@amicushorizon.org.uk
16 - 0800 121 60 60* or 01795 434 606** - contactus@amicushorizon.org.uk - www.amicushorizon.org.uk