INSPIRE THE TOP TRAVEL PROFESSIONALS ON THE GLOBE
ASTA Destination Expo
ASTA Destination Expo THE BACKGROUND
In 2006, ASTA launched a new event called the International Destination Expo. Was renamed ASTA Destination Expo (ADE) in 2013. The conference was developed from intensive industry research which confirmed that active travel agents would like: Out-of-country training in order to receive specialist credentials In-depth knowledge of specific countries presented in a comprehensive business format. The first Expo was held in Prague in March of 2006 and attracted over 1,200 participants from 40 countries. Since then, the ADE has been attracting many hundreds’agents and tour operators globally and has become the industry’s #1 event for destination training.
80+
%
of all travel booked through agency distribution channels is booked by ASTA agents
American Society of Travel Agents ASTA (American Society of Travel Agents) is the world’s largest and most powerful association of travel agents. Our members include travel agencies, travel sellers and the companies whose products they sell: cruise lines, tour companies, hotels, car rental companies, destinations and technology companies. ASTA is committed to the professional development of its members through specialized education, extensive networking, comprehensive industry information, exceptional conferences and business tailored trade shows.
152billion
$
(63% of market) - Total ASTA agency travel sales including online agencies
Membership: ASTA is the world’s largest travel agency trade association. Members include the largest and smallest travel agencies, from Expedia and American Express to the homebased agent. Membership structure includes:
39 Corporate Advisory Council (CAC) - Comprised of the heads of the largest travel agency organizations i.e. consortia, franchise organizations, independent agencies, OTA’s, and TMC’s. To qualify, annual revenue must exceed $50,000,000
156 Premium Members (representing 2,209 managers and employees) - Revenue generally exceeds over $20,000,000 a year 2,503 Core Members – Growing, qualified and hard-to-reach agencies with potential reach of 37,545 agencies 1,035 IATA-appointed International Members in 140 countries
Over 40% of agencies have a retail location with multiple employees. The second largest percentage is home-based agencies with multiple employees.
Percent of sales are leisure products. Corporate sales make up the remaining 22 percent of sales.
78%
Government Affairs ASTA is the leading advocate for the travel industry. This department represents the rights of travel agents and the traveling public on Capitol Hill and in state legislatures. Recent projects and success stories that may impact international tourism include: Visa Waiver Program
Transparent Airfares Act
Code-Share NDC Hazmats
Compliance Regulations
85
%
of exhibitors say the ASTA Destination Expo gives them ample time for networking with agents
98
%
of attendees of ASTA’s Destination Expo plan to use the supplier contacts they gained at the ADE for future bookings
ASTA Destination Expo THE FACTS
The ASTA Destination Expo (ADE) brings travel agents from around the globe to train as host destination experts. The event includes: • Intensive destination education—travel agents can become host country destination experts at the conclusion of the conference • Business-oriented trade show with exhibition hall booths and one-on-one business appointments • First-hand travel agent experience through informative sightseeing and pre- and post-tours
Trade Show The ADE trade show features: Suppliers from the region, gives suppliers a chance to meet with agents without the expense of travel to the U.S or the logistical challenges of a U.S. road show. The focused trade show allows the host destination to showcase its local and regional industry supplier partners to agents who have interest in developing partnerships with the suppliers. One-on-one, pre-scheduled business appointments ensures that important connections are made between attendees and the exhibiting companies.
60
%
of ADE exhibitors made more than twenty good contacts for future business
Destination Specialization Course Destination Immersion: Intensive training courses that focus on the hosting region, giving agents the chance to receive in-depth training. Agents who take these destination focused courses receive a certificate at their training. The 2008 ADE in Lyon featured specific destination training on Lyon, France and additional education on topics such as: Culinary
Rail Travel
Architecture
Niche Tours
Wine
Regional
In 2010 ADE in Istanbul featured a Destination Specialization Course on how to sell Turkey. ASTA created the course specifically timed to debut at the 2010 ADE event. Host ADE destinations that do not have an existing Destination Specialization Course available to travel agents may work with ASTA to create this training to take place during the ADE. The destination may also make this specialization course available to agents worldwide after the ADE has concluded. This is an investment in education that will provide long term benefits for the host destination.
“Events such as this don’t happen every day, and we grabbed the opportunity to maximize it as best we could.”
~ Robyn Christie, CEO of the Association of South African Travel Agents
Local Sightseeing The Destination and Surrounding Regions: The ADE offers the host destination the opportunity to showcase to the travel agents both half and full day tours so agents may immerse themselves in a first hand experience of the charms and sites of the city and surrounding region. Typically 500 to 1,000 attendees take these tours and experience the unique and exciting attractions of the host venue.
Pre/Post Regional Tours The host destination may gain maximum exposure by curating pre and post tours. Hundreds of agents take these tours to further their knowledge of the region. Participating companies may highlight their tours and company services by allowing the agents to experience their hospitality first-hand. Single Country and Multiple Country tours are welcome.
76
%
of our attending agents rate ASTA’s Destination Expo as “the best” destination event
of attendees of ASTA’s Destination Expo are likely to recommend this event to another agent
94
%
Research Proves It: ADE Works 2014 Merida, Mexico ADE Attendees: •
24% travel agents were international
•
Travel agencies in attendance represented an estimated $292 million in travel spend
•
Only 10% of agents had visited Merida before the ADE
•
89% of Merida ADE attendees are more likely to do business with a Merida sponsor
Title of Attendees Front-line Agent [Agency Employee]
% Share of responses 12%
Independent/Self-Employed
12%
Travel Agency Owner/Manager
68%
Other
Agency Sales in Past Year
7% % Share of responses
Less than $250,000
52%
$250,000 - $1 million
23%
$1 million - $5 million
20%
$5 million - $25 million
4%
Over $25 million
1%
2013 Dubai ADE Attendees: •
Travel agent attendees at the Dubai ADE represented $585 million in travel spend
•
61% of the attendees at the Dubai ADE were owners/ managers. The rest of the attendees were frontline agents
•
Attendees at the Dubai ADE primarily sold leisure, but 50% also sold corporate, MICE or a mix of travel types
•
Only 10% of agents had visited Dubai before the ADE
•
Only 11% of agents had booked travel in the past year to Dubai before the ADE
%
100
of exhibitors said that the attendees at ASTA Destination Expo were the correct targets and management level that they wanted to meet
“I can’t stress enough the value that each ADE I’ve attended
has provided for my business. As an agent we all recognize the importance of familiarizing ourselves with a destination. The ADE’s go well beyond that goal by offering in-depth destination training which is crucial to my abilities to sell a location.” ~ Steve Powers, Hidden Treasure Tours
Promotion ASTA does tremendous visuals and marketing that serve to promote your destination. The ADE program includes a yearlong marketing and advertising campaign with a retail value close to 1 million US dollars. Communications: ASTA works closely with each of the major U.S. travel trade publications to promote our association and its efforts: Travel Weekly (circ: 48,172)
Travel Agent ( circ: 50,000)
TravelPulse (circ: 70,000)
TravelAgeWest (circ: 61,000)
Recommend (circ: 34,134)
Travel Market Report (circ: 40,000)
Seventy travel trade publications and 123 reporters receive ASTA press releases. ASTA sends targeted press releases to 444 international reporters and 375 consumer travel outlets. ASTA’s daily and weekly e-newsletter reaches 30,000 subscribers.
ASTA Destination Expo Snapshot
2006 Prague, Czech Republic
2011 San Juan, Puerto Rico
2007 JeJu, Korea
2012 Lima, Peru
2008 Lyon, France
2013 Dubai
2009 Sun City, South Africa
2014 Merida, Mexico
2010 Istanbul, Turkey
2015 Marrakech, Morocco
Accepting bids for 2016 and beyond
Investing in Your Destination Yes, the ADE does take an investment of time and money. But when you add your promotional costs to purchase trade advertising, conduct “fam� trips, sponsor receptions and dinners and other forms of advertising over a 12-month period, do you receive the same return on your investment? ADE is a collaborative effort between the destination, the entire staff of ASTA and the ASTA agency member community at large. When these three powerful entities join forces, great things happen.
Susan Sheats Vice President, Business Development ssheats@asta.org 703.739.6870 675 N Washington St, Ste 490, Alexandria, VA 22314 ASTA.org
ASTA.org
Travelsense.org
@ASTAAgents
Susan Sheats Vice President, Business Development ssheats@asta.org 703.739.6870 675 N Washington St, Ste 490, Alexandria, VA 22314