ASTA Global Convention 2015 - Program of Events by ASTA

ASTA GLOBAL CONVENTION

2015 CAPITOL-IZING ON SUCCESS! AUG 29 - SEPT 1, 2015 WASHINGTON DC

Program of Events

ONE LOVE TO OUR

TRAVEL AGENTS THANK YOU

FOR HELPING US EXPAND OUR HORIZONS!

We love ASTA Travel Agents and are forever grateful for your continued loyalty. As our partnership continues to grow, we vow to always provide you with our ongoing support. We recognize it takes the best to sell the best and like any good partnership, we are committed to you—our travel agent friends and family.

F O R M O R E I N F O R M AT I O N , C O N T A C T Y O U R

LOCAL BUSINESS DEVELOPMENT MANAGER OR 1-800-48-SPECIAL OR VISIT TAPORTAL.SANDALS.COM SANDALS® IS A REGISTERED TRADEMARK. UNIQUE VACATIONS, INC., IS AN AFFILIATE OF UNIQUE TRAVEL CORP., THE WORLDWIDE REPRESENTATIVE OF SANDALS RESORTS.

JAMAICA • ANTIGUA • SAINT LUCIA • BAHAMAS • GRENADA • BARBADOS • TURKS & CAICOS

Table of Contents Show Sponsors �� 2 Message from ASTA’s CEO �� 3 Speakers and Panelists �� 4 ASTA Executive Committee & Board Members �� 7 General Information A-Z �� 9 PreShow Activities �� 11 Program Schedule Saturday �� 12 Sunday

��

Monday �� 19 Tuesday �� 24 Prizes �� 31 Trade Show Passport �� 31 Exhibitors �� 33 Trade Show Directory �� 49 Trade Show Floor Plan �� 51 ASTA Premium Members �� 53 ASTAPAC Salutes 2015 Donors �� 54

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Show Sponsors Diamond Sponsor

Show Sponsors

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Message from ASTA’s CEO

WELCOME TO ASTA GLOBAL CONVENTION ASTA is pleased to welcome all of our delegates to Washington, D.C., ASTA’s hometown, for what promises to be the most spectacular Global Convention in recent memory. This is a packed program designed to help you grow your business, further your education as a professional travel agent and bring you together as travel suppliers and sellers from around the globe. The momentum has been building. You are ready, and ASTA is ready, to retake the world stage—together. Here is what you can expect during the convention this week:

Inspirational Education—Learn from industry veterans during various education sessions, such as our Generations Panel about how to weather the good times and prepare for the bad times. Hear from Valerie Wilson, chairman and CEO of Valerie Wilson Travel; Butch Stewart, founder of Sandals Resorts and Brad Anderson, copresident of Avoya Travel talk about the family business. Great Destination—Get to know all of the one-of-a-kind attractions in Washington by signing up for a sightseeing tour. You also will receive discounts on purchases by showing your conference badge at dozens of restaurants and galleries and shops. Historic Venue—We have chosen a venue that is not only a historic spot, but one full of glitz and glam as well. The Omni Shoreham Hotel, which is hosting our Gala Opening Reception, was loved by The Beatles and Jimi Hendrix, but also used by many presidents for their inaugural balls, and as a place on occasion. And of course…Politics—Our closing general session will delve into the 2016 Presidential Election and how it will impact you. Former White House insider Ann Compton will give us the inside scoop on the players before we close out with exciting details about where we want to take you in 2016. Thank you for choosing to take the time to join us in Washington. The ASTA staff has endeavored to bring you sessions and networking opportunities that will inspire, educate and sharpen your sales skills. To our proud partners and our members, we thank you for your continued support and hope that you enjoy your time in our nation’s capital. I look forward to both meeting you and seeing old friends.

Zane Kerby President & CEO, ASTA

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Speakers and Panelists Matthew Aho, Consultant, Akerman-Senterfitt LLP

Chris Dane, President, Hickory Global Partners

Tom Alderink, Director of Leisure & LGBT Sales, Belmond

Kristin Day, Business Development & Sales – Travel Agent Channel, International Expeditions

Gawaher Ali, Consul-Director, Egyptian Tourist Authority

Derek DeCross, Vice President of Global Sales, American

Scott Alvis, Chief Marketing Officer, Amadeus

Airlines

Brad Anderson, Co-President, Avoya

Bob Duglin, Vice President of Sales and Industry Relations, NACTA

Bethany Anderson - Walter, Vice President of Sales & Strategy, Avoya

Julie Durham, CRM & Financial Management, Sabre

Jim Augerinos, President, Perfect Honeymoons

Jay Ellenby, President, Safe Harbors Business Travel Group

and Holiday Travel

Chris Austin, Vice President, Global Retail Leisure and Luxury Sales, Starwood Hotels and Resorts

Roi Ewell, Vice President Industry Affairs & Corporate Responsibility, SeaWorld

Andria Frederickson, RVP Retail Sales East, Travel Guard

Robyn Basso, CTC, Senior Director Travel Industry Partnerships, Hawaii Visitors & Convention Bureau

Scott Gillespie, Managing Partner, tClara

Marilyn Bell Zelaya, Chair, U.S. Chapter President’s Council

Jeff Gundvaldson, Managing Director, Brand g Vacations

(CPC), ASTA

Bill Hauf, President, Island Travel & Tours Ltd.

Georganne Bender, Consultant, Kizer & Bender Roger Block, President, Travel Leaders Franchise Group and

Julie Heizer, Deputy Director, Industry Relations, National

ASTA Chair

Travel & Tourism Office, U.S. Department of Commerce and Liaison

Gloria Bohan, President & CEO, Omega World Travel

Barbara Helzlsouer, Director, Sabre

Michael Boult, VP, Business Travel Center of Excellence,

Richard Hickey, Director of National Accounts,

Jeffrey Braunger, Chief Licensing Division, Office of Foreign

Dave Hilfman, Senior Vice President of Worldwide Sales,

Marc Casto, President & COO, Casto Travel Inc.

David Holmes, VP of Global Sales, UATP

Carolyn A. Cauceglia, Vice President, Strategic Sales &

Beth Jenkins, Leisure Consultant, McCabe World Travel

Travel Leaders

Assets Control, U.S. Treasury Dept.

Account Management, Amadeus North America

Mark Chesnut, Travel Trade Journalist

Scenic Cruises

United Airlines

Phyllis Jepkosgei Kandie, Cabinet Secretary, Ministry of East African Affairs, Commerce and Tourism, Kenya

Tanya Churchmuch, Founder, MuchPR, NYC

Bradford Jones, Director, TMC Americas, Expedia

Jeff Coggin, Assistant VP, Travel Agency Sales, Enterprise

Ertugrul Karaoglu, International Chapter President’s

Ann Compton, former ABC News White House

Council (ICPC) Chair, ASTA

Correspondent

Zane Kerby, President & CEO, ASTA

Lisa Cook, Associate Manager - DigitalContent,

Gary Kessler, President & CEO, Carey International

and Founder, HyPride, Hyatt’s business resource group for LGBT colleagues, Hyatt

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

James Killen, CTC, Director of Sales, Eastern Region USA, Club Med

Rich Kizer, Consultant, Kizer & Bender Carla Koller, Leisure Travel Consultant, Travel-On/Travel Place

David Kolner, Senior Vice President of Global Member Partnerships, Virtuoso

John Lewis, President and CEO, Travel Management Partners, Inc.

Steve Lincoln, President, Lincoln Travel Michael Lyons, Consultant, Lyons Pride Enterprises Debbie Maier, President, Mailpound

Ben Perlo, U.S. Managing Director, G Adventures Tours Mike Premo, President & CEO, ARC Paul Ruden, Executive Vice President of Legal and Industry Affairs, ASTA

Alex Sharpe, President & CEO, Signature Travel Network Susan Sheats, Vice President of Business Development, ASTA

James Shillinglaw, CTC, veteran travel editor and journalist

Bob Somers, Vice President of Global Sales, Delta Air Lines Brenda Sprague, Deputy Assistant Secretary for Passport

Services, Bureau of Consular Affairs, U.S. Department of State

Mark Meader, Vice President of Industry Affairs, ASTA

Uri Steinberg, Israel Tourism Commission, North American

Alice McCalla, Director of Industry Affairs, Unique

Adam Stewart, CEO, Sandals Resorts International

Vacations, Inc.

Jennifer Michels, Vice President of Communications, ASTA Kevin Mitchell, Chairman, Business Travel Coalition Narciso Moreno, Business Development Manager, Puerto Rico Tourism Company

Jonathan Mountford, Managing Director, MADE Mark Murphy, President and CEO, TravAlliance Media Rozalina Nikolova-Kreissl, General Manager and Owner, Mercury-97

Carolyne Njoroge, Secretary, ASTA Kenya Chapter Katelyn O’Shaughnessy, CEO & Founder, TripScope Camille Olivere, Senior Vice President, Sales, Club Med Luis Palacios, Commercial Director, Mexico Tourism Board Lindsay Pearlman, Co-President, Ensemble Travel Group Eben Peck, Senior Vice President of Government and Industry, ASTA

Butch Stewart, Founder, Sandals Resorts International Sasha Strauss, innovative Ted Talk veteran Kathy Sudeikis, CTC, Acendas.com (former ASTA President & Chair)

Lee Thomas, President, Altour Stephen Thomas-Schulere, Senior Vice President Strategic Solutions, Balboa Travel

Louise Twining-Ward, CEO, Sustainable Travel International Ann van Leeuwen, President, NACTA Mike Weingart, President, Air Land Sea Consultants John Werner, President & CEO, MAST Vacation Valerie Wilson, Chairman & CEO, Valerie Wilson Travel Inc. Jennifer Wilson-Buttigieg, Co-President and Co-Owner, Valerie Wilson Travel Inc.

Shelly R. Younger, Manager, Settlement Services, ARC

Seth Perelman, CEO, BookingBuilder and Founder, Automated Travel Systems

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

An innovative technology company that leads the travel industry by helping our customers succeed.

Visit us at booth #92.

Sabre.com l twitter.com/SabreTN f facebook.com/SabreTravel x youtube.com/SabreTravelNetwork 6

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

sabretravelnetwork.com/blog

ASTA Executive Committee & Board Members President & CEO Zane Kerby, MBA ASTA Alexandria, VA

Director-at-large Caitlin Gomez HRG North America New York, NY Director-at-large John I. Lovell, CTC Breton Village Travel Services, Inc. Grand Rapids, MI 49506-4807

Chairman of the Board Roger E. Block, CTC Travel Leaders Franchise Group Plymouth, MN

Vice Chair & Secretary Leo A. Zabinski, CTC,DS,MCC Classic Travel Bluffton, SC

Treasurer Jay M. Ellenby Safe Harbors Business Travel Group Bel Air, MD

CAC-Member Director (CAC Chair) Marc Casto Casto San Jose, CA

Director-at-large Laura Rodriguez Marina Tours And Travel Arizona LLC Phoenix, AZ Director-at-large Jorge E. Sanchez, CTC,DS Mena Tours & Travel Inc. Chicago, IL Director-at-large Gloria Stock Mickelson Travel Leaders Franchise Group Minneapolis, MN CAC-Member Director (CAC Vice-chair) Jennifer Wilson-Buttigieg Valerie Wilson Travel, Inc. New York, NY

NACTA-Member Director Dan Smith Travel By Dan / Caribbean Adventures Seattle, WA CPC Chair Marilyn Bell Zelaya Willow Glen Travel Agency San Jose, CA CPC Representative Ralph J. Vasami Caprice Travel Agency Hartsdale, NY CPC Representative Mike Weingart, MCC Air Land Sea Consultants Houston, TX ICPC Chair Ertugrul Karaoglu Intra Travel - M.I.C.E Istanbul , TURKEY Consortium Member Director Alex Sharpe Signature Travel Network Marina del Rey, CA

ASTA would like to thank its current and newly elected officials for their time and support. The newly elected Board, National Directors-at-large, National Directors, Chapter Presidents and Chapter Boardsâ&#x20AC;&#x2122; term will begin at the conclusion of ASTA Global Convention 2015.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

General Information A-Z CODE OF GOOD PRACTICE

REGISTRATION & BADGE PICK UP

ASTA’s Global Convention is the annual trade event of a large coalition of travel enterprises. As such, this is an event that requires attendees to conduct themselves professionally. This includes compliance with the following policies:

Location: West Registration, near the West Elevators

Conducting business on the floor of the trade show is not permitted without the purchase of a booth space. Exceptions are made for working journalists who are registered with the AGC Communications office.

Saturday, Aug. 29........................................................... 8:00am – 5:00pm

Appropriate attire is required for events; business casual for ASTA’s Global Convention.

Tuesday, Sept. 1.............................................................. 8:00am – 2:00pm

HOURS OF OPERATION Friday, Aug. 28................................................................. 3:00pm – 7:00pm

Sunday, Aug. 30 .............................................................. 7:30am – 5:00pm Monday, Aug. 31 .............................................................. 7:15am – 5:00pm

Advertising outside of a paid booth space is prohibited, including but not limited to handing out promotional items or advertising pieces and/or wearing clothing or other adornments that are intended to convey advertising messages; it is acceptable to wear clothing that displays a logo and a brand name. BADGES Badges are required to attend the trade show, general and education sessions and networking events from Saturday, August 29, through Tuesday, September 1. Admittance to functions is prohibited without an official badge.

Trade Show Passport Prizes will be given out at the end of each tradeshow session. To enter into the first day’s drawings (Aug 31) drop your business card in the bowl at the Sabre Booth (#92) during the trade show. For the second day’s ‘Grand Prize’ drawings, you must drop off your completed Trade Show Passport at the Sabre booth before the end of the tradeshow.

BADGES ARE REQUIRED FOR ALL FUNCTIONS SUGGESTED ATTIRE Business-casual attire is suggested for education and general sessions and the trade show.

Your Passport is in your Delegate Bag!

AGC INFORMATION DESK Location: West Registration, near the West Elevators During registration hours, staff will be able to answer any questions about ASTA’s Global Convention.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Experience DC.â&#x20AC;&#x201A; Show your AGC

2015 badge and enjoy special VIP treatment and exclusive discounts at hundreds of participating world-class restaurants, attractions and performing arts venues.

www.ASTAGlobalConvention.org

Pick up a list of participating venues at the AGC registration desk

Aug 29 - Sept 1 Washington DC

PreShow Activities F R I D AY, A U G U S T 2 8 8:30am - 5:00pm

ASTA Chapter Presidents Council Meeting

Sponsored By:

Location: Palladian Room | Private Meeting 3:00pm - 7:00pm

Conference Registration Desk Open Location: West Registration Desk

7:00pm

Washington Nationals Baseball Game Complimentary for International and YPS AGC attendees who pre-register; all other tickets cost $31 (includes a $10 concession voucher) Pre-purchase tickets at Nationals.com/ASTA | Meet in the Omni Shoreham main entrance at 6:00pm if you are a YPS member or an International attendee for tickets

Please Note: Transportation to and from Nats Stadium is on your own. The Park is a short walk from the Navy Yard-Ballpark Metro Station. From hotel, take the Metro Red Line from Woodley Park and transfer at Gallery Place-Chinatown and then take the Green Line getting off at the Navy Yard-Ballpark Station. The park also is approximately a $25 cab ride from the Omni Shoreham hotel. 7:00pm - 10:00pm

Marine Corps Evening Parade

Sponsored By:

Complimentary/Location: 8th and I St. Marine Corps Barracks | Pre-Registration Required | Meet in Omni Shoreham main entrance at 6:00pm

This is an outdoor event at the oldest continually operated Marine Corps Barracks. The Evening Parade, held every Friday evening during the summer, features “The President’s Own” United States Marine Band, “The Commandant’s Own” The United States Marine Drum and Bugle Corps, the Marine Corps Color Guard, and the highlight, the Marine Corps Silent Drill Platoon. Please Note: Transportation to and from the Marine (U.S. Marine Corps photo by Cpl. Skye Davis/Released) Barracks is on your own. The barracks are about a 7 block walk from the Eastern Market Metro Station. Take the Red Line from Woodley Park-Zoo to Metro Center and transfer to the Orange or Blue lines. Get off at Eastern Market. Or, you can take an approximately $25 cab ride from the hotel. 6:30pm

ASTA Chapter Presidents Council Dinner

Sponsored By:

Location: CESCO Osteria | Vehicles will depart the Omni Shoreham main entrance 6:00pm. Please arrive 15 minutes early. | Private Meeting

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Saturday S A T U R D AY, A U G U S T 2 9 8:00am - 5:00pm

Conference Registration Desk Open Location: West Registration Desk

Arrive and collect your conference badge and supporting materials 9:00am - 5:00pm

Global Entry Appointments Location: Forum Room | Confirmation of Interview Required

9:00am - 12:30pm

Global Travel Exchange @ AGC (GTE)

Sponsored By:

Location: Palladian

The Global Travel Exchange @ AGC (GTE) provides a forum to exchange best business practices between international travel providers and U.S. based travel agents.

A G E N D A 9:00am - Welcome Zane Kerby, President & CEO, ASTA Ertugrul Karaoglu, International Chapter President’s Council (ICPC) Chair, ASTA Marilyn Bell Zelaya, U.S. Chapter President’s Council (CPC) Chair, ASTA 9:15am - Remarks from Our Sponsor: Enterprise Jeff Coggin, Assistant VP, Travel Agency Sales, Enterprise 9:20am - Introduction of All Attendees 9:50am - Numbers Matter: The Importance of Travel and Tourism to the Global Economy Speaker: Julie Heizer, Deputy Director, Industry Relations, National Travel & Tourism Office, U.S. Department of Commerce and Liaison to Brand USA for Department of Commerce One of the U.S. government’s top tourism experts will reveal information collected by the U.S. Commerce Department on the value of tourism. She also will help you understand the travel patterns of U.S. consumers who travel overseas and international consumers who travel to the U.S. 10:10am - Pick Me Pick Me!: How U.S. Agents Choose Partners, and U.S. Consumers Choose Destinations: Enticements and Barriers to Travel Panel Discussion with Q&A ASTA members reported over 100 destinations as being “hot spots” in 2015, but the locations tend to cluster in certain areas. Learn more about the top international locations U.S. agents are selling. Did you know that 62% of U.S. travel agents select an international company based on a face-toface meeting? Learn how U.S. agents choose international partners. Moderated by: Kathy Sudeikis, CTC, Acendas.com (former ASTA President & Chair)

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Saturday continued...

Panelists: Roger Block, President, Travel Leaders Franchise Group and ASTA Chair; Ertugrul Karaoglu - ICPC Chair ASTA; Jonathan Mountford - Managing Director, MADE; Carolyne Njoroge Secretary, ASTA Kenya Chapter and Rozalina Nikolova - General Manager, Mercury, Bulgaria 11:30am - State Department Presentation on Passport, Visa Issues Speaker: Brenda Sprague, Deputy Assistant Secretary for Passport Services, Bureau of Consular Affairs, U.S. Department of State 12:00pm - Final Remarks 1:00pm - 2:00pm

Picnic Lunch Location: Empire Patio

Global Travel Exchange @ AGC attendees will enjoy a picnic networking lunch at Omni Shoreham Hotel. 1:45pm - 5:00pm

Capitol Visitors Center Tour Location: Vehicles will depart from the Omni Shoreham main entrance | Pre-Registration Required

The U.S. Capitol is among the most architecturally impressive and symbolically important buildings in the world. The Senate and the House of Representatives have met here for more than two centuries. 6:30pm - 10:00pm

Embassy Visits Location: Vehicles will depart from the Omni Shoreham main entrance Pre-Registration Required | Limited Availability

7:00pm - 10:00pm

ASTA Board Of Directors Dinner

Sponsored By:

Location: The Fairfax Hotel | Vehicles will depart the Omni Shoreham main entrance Private Event 9:00pm - 11:00pm

Young Professionals Society Networking Night Location: Vehicles will depart the Omni Shoreham main entrance Please arrive 15 minutes early.

YPS

Pre-Registration Required | Limited Availability

All YPS travel agent members (or those under 40 who want to join YPS) particpate in a combination ghost tour/pub crawl.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Sunday S U N D AY, A U G U S T 3 0 7:30am - 5:00pm

Conference Registration Desk Open Location: West Registration Desk

8:00am -12:00pm

NACTA at National Harbor Location: Vehicles depart from Omni Shoreham main entrance. Please arrive 15 minutes early.

Ann van Leeuwen, President of NACTA, Bob Duglin, Vice President of Sales and Industry Relations and fellow members of the National Association of Career Travel Agents embark on an exclusive NACTA outing at ASTA’s Global Convention. Includes travel from Washington DC via Potomac Riverboat passing most of the nation’s most revered monuments. Upon arrival at National Harbor, south of Washington, they will visit and learn about the many hotels, attractions and shops available. The highlight of the trip will be a ride on the Capital Wheel. Sights visible include the White House and Capitol, the National Mall, Arlington Cemetery, City of Alexandria, Prince George’s County and the lush parklands throughout the DC-Maryland-Virginia region. 8:30am- 12:30pm

Experience DC Tours

Sponsored By:

Actual Times Vary | Pre-Registration Required

Newseum/National Archives Museum Tour Location: Vehicles depart from Omni Shoreham Parkview entrance. Please arrive 15 minutes early.

No other Washington, DC, attraction makes history come alive like the Newseum. See how the media affects our shared experience of important moments. Get up close and personal with historic artifacts. Go undercover and behind the scenes in the multimedia exhibits and 4-D theater. Afterward, walk the few blocks to the National Archives Museum and take a peek at the first documents that gave American history life.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Sunday continued...

Ford’s Theatre/International Spy Museum Tour Location: Vehicle departs from Omni Shoreham main entrance. Please arrive 15 minutes early.

Get a taste of history and espionage as you explore two incredible sites in downtown Washington, DC. A professional guide will escort you as you begin your journey back to 1865 at Ford’s Theatre, the place of President Abraham Lincoln’s assassination. Explore the theatre balcony, Petersen House and Center for Education and Leadership on your own. Next, visit the International Spy Museum, the world’s only museum dedicated to espionage. Find the connections between the Civil War and the spy game as you work your way through history before facing the James Bond villains in an interactive exhibit.

Embassy Row/Anderson House Tour Location: Vehicle departs from Omni Shoreham main entrance. Please arrive 15 minutes early.

Take a bus tour through the gorgeous and renowned Embassy Row. Learn the history of the families that once owned the mansions. The morning ends with a tour through the prestigious Anderson House. This National Historic Landmark is a DC hidden gem and serves as the museum and headquarters for the Society of the Cincinnati, founded in 1783 by officers of the Continental Army and their French counterparts who served together in the American Revolution.

Washington, DC Gardens – Tudor Place and Hillwood Location: Vehicle departs from Omni Shoreham main entrance. Please arrive 15 minutes early.

The morning begins with a stroll through the Tudor Place Historic Home and Garden, a National Historic Landmark built by a granddaughter of Martha Washington. With its 5.5 open acres, Tudor Place remains one of America’s last intact urban estates from the Federal Period. Only a short distance away, visit Hillwood Estate, Museum and Gardens. Marjorie Merriweather Post bought Hillwood in 1955. Her estate endowed the country with the most comprehensive collection of Russian imperial art outside of Russia. Enjoy the 25 acres of serene landscaped gardens and natural woodlands.

Monuments Bike Tour Location: Vehicle departs from Omni Shoreham main entrance. Please arrive 15 minutes early.

This tour covers the monuments and memorials on the National Mall and Potomac Tidal Basin. See the Washington Monument, Vietnam Veterans Memorial, World War II Memorial, Lincoln Memorial, Jefferson Memorial, the new Martin Luther King Jr Memorial, and more. This tour also gives you the chance to walk around and explore the memorials in depth. There is a lot to see, and this tour includes a trained guide. 9:00am - 5:00pm

Global Entry Appointments Location: Forum Room | Confirmation of Interview Required

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Sunday continued... 1:00pm - 4:00pm

Destination Courses

Destination Courses (3 hours each) - These in-depth courses will offer you the opportunity to become a specialist in a specific destination. 1:00pm - 4:00pm - Hawaii Destination Specialist Course (3 hours) Location: Governor’s Room The new Hawaii Destination Specialist Program highlights Hawaii’s unique history and culture as well as geography, weather, activities, events, food and more. In addition to an overview of the six distinct Hawaiian Islands, you will also gain valuable sales tips, resulting in increased bookings for one of the most desirable destinations in the world. Once the workshop is completed, you can earn your Hawaii Destination Specialist designation and unlock exclusive benefits by taking the exam at agents.gohawaii.com Speaker: Robyn Basso, CTC, Senior Director Travel Industry Partnerships, Hawaii Visitors & Convention Bureau

1:00pm - 4:00pm - Kenya Destination Specialist Course (3 hours) Location: Hampton Ballroom Kenya is one of the most breathtaking places on Earth. There is no shortage of things to see and do in this country. From the lovely sunset in Kenyan parks to the waterfalls, from the mountains to the beautiful lakes, the Great Rift Valley, the beaches, springs, just to name a few. Kenya is one of the world’s most famous tourist destinations, famous for its classic savannah safaris, it is a country of dramatic extremes and classic contrasts; forests and open plains; deserts and alpine snows; the metropolis of Nairobi and colorful tribal cultures; fresh water lakes and coral reefs. Join us at our cultural luncheon and destination training seminar and you will now become a Kenyan destination specialist, learn more on MICE Industry and Investment opportunities in our tourism sector and also get a chance to win a 10-day safari to Kenya with return flights for two. Speaker: Phyllis Jepkosgei Kandie, Cabinet Secretary, Ministry of East African Affairs, Commerce and Tourism 1:00pm - 4:00pm

Destination Workshops

Destination Workshops (1 1/2 hours each) - Each hour and a half destination seminar will offer you an inside look on what’s new and exciting at each specific destination. 1:00pm - 2:30pm - Cuba Destination Workshop (1 1/2 hours) Location: Congressional AB Big changes are afoot in Cuba travel. Is Cuba the soon to be discovered vacation hotspot for American citizens? This workshop will review what is really happening in Cuba and when you can expect to send your leisure clients there. Speakers: Bill Hauf, President, Island Travel & Tours Ltd.; Eben Peck, Senior Vice President Government and Industry Affairs, ASTA; Matthew Aho, Consultant, Akerman-Senterfitt LLP and Jeffrey Braunger, Chief Licensing Division, Office of Foreign Assets Control, U.S. Treasury Dept.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Sunday continued...

1:00pm - 2:30pm - Israel Destination Workshop (1 1/2 hours) Location: Senate Come to hear about ancient treasures uncovered, new archaeological discoveries, and the faithbased attractions that make Israel a first-class destination sought out by lovers of history, culture, good food and even better wine. You will learn about why Israel remains an important destination for travel agents and how selling Israel is easier and more lucrative than you thought. Speaker: Uri Steinberg, Israel Tourism Commission, North American 1:00pm - 2:30pm - Mexico Destination Workshop (1 1/2 hours) Location: Empire Los Cabos Two Towns: One Great Destination. The Luxury of Cabo. Explore the location, connectivity and weather of Los Cabos. Learn what makes the two towns a great destination for leisure, golf, attractions, adventure sports and romance. We will also focus on the luxury segment, with particular emphasis in the new properties coming in 2016 and 2017. Speaker: Luis Palacios, Commercial Director, Mexico Tourism Board

2:30pm - 4:00pm - Puerto Rico Destination Workshop (1 1/2 hours) Location: Congressional AB Fall in love with Puerto Rico again! Learn about what Puerto Rico is doing for you, get certified as a PRTE and enroll in our Sales Incentive Program. Don’t fall in love with Puerto Rico for the Voodoo that you do, do it for what we can do together! Speaker: Narciso Moreno, Business Development Manager, Puerto Rico Tourism Company

2:30pm - 4:00pm - Egypt Destination Workshop (1 1/2 hours) Location: Senate It’s time to visit Egypt, now! Presentation on Egypt Tourism in general, current status of tourism, and new product: Holy Family Tour. Speaker: Gawaher Ali, Consul-Director, Egyptian Tourist Authority

2:30pm - 4:00pm - Sandals Destination Workshop (1 1/2 hours) Location: Empire Quite simply, Sandals® Resorts is the most awarded all-inclusive resort brand in the world, boasting exceptional properties set along the Caribbean’s best beaches. The Luxury Included® difference is what makes all the difference in the world with quality choices and five-star service included and unlimited. With two new resorts–Sandals Barbados and Sandals LaSource Grenada, along with plans for luxurious over-the-water suites in Sandals Royal Caribbean and extraordinary renovations taking place at Sandals Montego Bay and Sandals Negril–Sandals continues to elevate industry standards and redefine the all-inclusive experience. Speaker: Alice McCalla, Director of Industry Affairs, Unique Vacations, Inc.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Sunday continued... 4:30pm - 6:30pm

Entrepreneur Insight: Making It Happen Location: Executive

Gloria Bohan, founder and owner of the largest woman-owned travel agency, will share her incredible entrepreneur success story. An award-winning travel agent turned entrepreneur, Katelyn O’Shaughnessy, saw the need to change how travel agents deliver their services in order to stay relevant and meet the expectations of today’s travelers. At the young age of 26 she developed TripScope, an innovative technology platform that takes the human element of the offline travel agent and plugs them into online channels. Katelyn has gone on to break glass ceilings as a female CEO, capturing Silicon Valley’s top Venture Capitalists and partnering with some of the largest travel companies in the industry. Seth Perelman, founder of Automated Travel Systems (ATS) and BookingBuilder Technologies, will share his views on everything from inspiring creativity in children through schools to encouraging government support of small business. Seth is the recipient of the 1st Annual ASTA Entrepreneur of the Year Award, sponsored by the Gloria and Dan Bohan Foundation. 5:00pm - 6:30pm

Premium Member Reception

Sponsored By:

Location: W Hotel. Vehicles will depart from Omni Shoreham main entrance. Please arrive 15 minutes early. | Premium Agent Members Only | Pre-Registration Required

Rooftop reception (in air-conditioning) in the W Hotel with views of the Washington Monument. 6:00pm - 7:00pm

Tourism Cares Mentor Program Meet & Greet Location: Cabinet Room | Private Meeting

7:00pm - 9:00pm

All Delegate Welcome Reception at the Omni Shoreham Hotel Location: Empire Ballroom & Patio

Join ASTA for a flag-waving, band-playing Washington style welcome. 8:30pm - 11:00pm

Monuments by Moonlight - All Delegate Sightseeing Location: Vehicles will depart from Omni Shoreham Parkview entrance. Please arrive 15 minutes early. | Complimentary for All Attendees

Brought to You By:

Washington D.C. becomes even more beautiful after the sun sets. This 2 1/2 -hour fully narrated moonlight tour gives a whole new perspective on the Nation’s Capital. Highlights include the Lincoln, Martin Luther King, Franklin Delano Roosevelt, Iwo Jima, Vietnam War, and Korean War Veterans Memorials plus The White House. Throughout the tour you will be kept informed and entertained by an expert guide who knows all the sights and stories from the foundation of this great city right up to the present day.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Monday M O N D AY, A U G U S T 3 1 7:15am - 5:00pm

Conference Registration Desk Open Location: West Registration Desk

7:00am - 8:00am

Premium Member Breakfast with Airline Panel

Sponsored By:

Location: Diplomat Room | Premium Agent Members Only | Pre-Registration Required

Attending the breakfast are: Dave Hilfman, Senior Vice President of Worldwide Sales for United Airlines; Derek DeCross, Vice President of Global Sales for American Airlines, and Bob Somers, Vice President of Global Sales for Delta Air Lines 8:30am - 10:30am

General Session Location: Blue Room

A G E N D A Welcome from Zane Kerby, ASTA President & CEO Panel Introduction by Scott Alvis, Chief Marketing Officer, Amadeus Sponsored By:

Airline Executives Panel

Hear what three senior airline sales executives have to say about the new airline-agent relationship. Moderated by: Roger Block, President, Travel Leaders Franchise Group and ASTA Chair Panelists: Dave Hilfman, Senior Vice President of Worldwide Sales for United; Derek DeCross, Vice President of Global Sales for American and Bob Somers, Vice President of Global Sales for Delta Air Lines Award Presentations Extra Mile Award Presentation - Recognizing Travel Professionals and their GREAT Work Speaker: Andria Frederickson, RVP of Retail Sales East, Travel Guard ASTA Travel Guard Service Recognition Award - Wear your pins with pride and stand to be recognized for your years of ASTA membership.

Sponsored By:

1st Annual ASTA Entrepreneur of the Year Award - Sponsored by the Gloria and Dan Bohan Foundation Keynote Address: “From Branding, with Love” Presenter: Sasha Strauss, innovative Ted Talk veteran Global pundits agree, this is an unprecedented era in the history of communication. When the Guttenberg press enabled the distribution of the printed Bible in the 15th century, it was heralded as the most impactful communication event in history – permanently altering the structure of society. Today, a printed book doesn’t even scratch the surface. This is the New Normal, a new time in history where organizations have a choice to make: be heard and remembered, or be silent and forgotten. Sasha will stitch together all the factors, from global consumer psychology to technology’s place in the communication revolution. Everything will be on the table, from why “Social Media” is now discussed in the boardroom to how B2B organizations use brand strategically.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Monday continued... 10:45am - 12:00pm

Concurrent Educational Sessions The Future of the Consortium Relationship Location: Palladian

Hear Consortia heavyweights speak about their vision of agent and consortia relations in the future. They will be ready to answer questions such as “What changes do you see for the consortia community in the future?” and “How will the consortia support revenue growth for agencies as suppliers expand their direct sales models?” This session will be illuminating for current consortia members and for those considering consortia membership. Moderated by: Kevin Mitchell, Chairman, Business Travel Coalition Panelists: Alex Sharpe, President & CEO, Signature Travel Network; Roger Block, President, Travel Leaders Franchise Group; John Werner, President & CEO, MAST Vacation Partners, Inc.; Lindsay Pearlman, Co-President, Ensemble Travel Group and David Kolner, Senior Vice President of Global Member Partnerships, Virtuoso

The Future of Travel Management Solutions: Understanding Travel Buyers Location: Congressional B Room

What are travel buyers looking for today? Over the years the delivery of travel services has changed and travel providers have had to cater to the ever-changing needs of the travel buyer. From human resources to procurement to finance and sometimes administrative assistants- buyers expect very specific services from their travel providers. Who are we selling to in today’s environment and what are the expectations on delivery moving into the future? Our panel will discuss how companies are requesting travel services and what is important for travelers as well as travel managers. Moderator: Mike Boult, VP, Business Travel Center of Excellence at Travel Leaders Panelists: Bradford Jones, Director, TMC Americas, Expedia; Marc Casto, President and COO, Casto; Lee Thomas, President, Altour and Michael Lyons, Lyons Pride Enterprises

Generations Panel - “Rewards of Change”

Sponsored By:

Location: Empire

This exciting session will feature first and second generation owners at top travel companies. They will discuss how the industry has changed and how their companies have adapted from the perspective of the two generations. Moderated by: Valerie Wilson, Chairman & CEO, Valerie Wilson Travel Inc. and Jennifer WilsonButtigieg, Co-President and Co-Owner, Valerie Wilson Travel Inc. Panelists: Butch Stewart, Founder, Sandals Resorts International; Adam Stewart, CEO, Sandals Resorts International; Brad Anderson, Co-President, Avoya Travel and Bethany Anderson-Walter, VP of Sales Strategy, Avoya Travel

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Monday continued...

Spotlight Session: Starwood

Sponsored By:

Location: Congressional A Room

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,200 properties in 100 countries and employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Element®. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. Come learn more about how Starwood can partner with you to provide the best experience for your clients. Speaker: Chris Austin, Vice President Global Leisure & Luxury Sales at Starwood Hotels & Resorts Worldwide, Inc

Spotlight Session: Club Med

Sponsored by:

Location: Hampton Room

Club Med is an all-inclusive, family-oriented international resort company, which welcomes over 1.4 million guests a year to over 65 resorts on six continents. Join Camille Olivere, Senior Vice President of Sales, USA and Jim Killen, CTC, Director of Sales, Eastern Region USA to learn about the Club Med of today, including all-inclusive ski packages, new resort openings, and our continued effort to upscale. Speakers: Camille Olivere – Senior Vice President, Sales and Jim Killen, CTC – Director of Sales, Eastern Region USA 12:15pm - 2:45pm

Tradeshow with Lunch Location: Regency Ballroom and Ambassador Ballroom

As an extension of the education sessions, you will be able to meet directly with exhibitors to learn where the industry is going and who will be there to service your clients. Numerous prizes distributed at the end of trade show. 3:00pm - 4:15pm

Concurrent Educational Sessions What Your Customers REALLY Want: What it takes to Specialize, Personalize, and Connect with Today’s Clients Location: Diplomat Room

Rich Kizer and Georgeanne Bender help you discover what your clients really want. Regardless of how well you are prepared or how defined your sales plan is, if you and your agents are not plugged in, your customers won’t be either. This unique and dynamic program will give you a plan of action on how to increase sales with current and new clients. Presenters: Rich Kizer and Georganne Bender, Kizer & Bender

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Monday continued...

Tapping into the Lucrative Gay and Lesbian Market Location: Executive Room

There’s money to be made in niche markets, and the gay and lesbian travel market is among the most lucrative. Come and hear from those who specialize in and cater to this important travel segment, and also learn about the gay-friendly attractions in Washington, DC. Moderated by: Tanya Churchmuch, Founder, MuchPR, NYC Panelists: Tom Alderink, Director of Leisure & LGBT Sales, Belmond; Lisa Cook, Associate Manager DigitalContent and Founder HyPride, Hyatt’s business resource group for LGBT colleagues and Jeff Gundvaldson, Managing Director, Brand g Vacations

Presenting the Right Face to the Media Location: Palladian Room

Expert travel journalists Mark Chesnut and James Shillinglaw, CTC and marketing profesional Debbie Maier will share tricks of the trade and coach you on how to talk in sound bites, how to answer questions and what you need to do to market yourself. As content experts these media professional will help you become a better blogger to promote yourself. Presenters: Mark Chesnut, Travel Trade Journalist; James Shillinglaw, CTC, Veteran Travel Editor and Journalist and Debbie Maier, President, MailPound Sponsored by:

Spotlight Session: UATP Location: Congressional A Room

UATP is the low cost payment network privately owned by the world’s airlines. A modern payment system with connectivity to over 95% of all Airline Seat Kilometers, UATP is the preferred form of payment for corporate travel in large international companies and small local companies worldwide. UATP’s value model provides a true low-cost alternative to expensive credit card and merchant service fees while still allowing airlines to keep and build their customers’ loyalty. This value helped UATP surpass USD 13 billion in sales worldwide for 2011 in the corporate travel space and produce millions of dollars in both savings and revenue for its shareholders. Speaker: David Holmes, Vice President of Global Sales, UATP

Spotlight Session: Selling Nature Travel Adventure

Sponsored by:

Location: Congressional B Room

Boost your confidence in selling small group nature, adventure travel and join Kristin Day to learn more about this growing niche market! Kristin’s topics will include: What IS nature adventure travel aka expeditionary travel? Which type of clients are most likely to book expeditionary travel? What types of experiences does expeditionary travel offer? What makes an expeditionary cruise different from a traditional cruise? Learn the differences and advantages of both cruise and land expeditionary travel. Kristin will include anecdotes from experiences with each of her small group expeditionary brands to bring it all together: International Expeditions, Quark Expeditions and Zegrahm Expeditions! Join Kristin and learn how adding this type of travel to your portfolio can help grow your sales and broaden your marketing reach within your own client base! Speaker: Kristin Day, Business Development & Sales – Travel Agent Channel, International Expeditions

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Monday continued... 3:00pm - 5:15pm

ASTA Premium Business Meeting

Sponsored by:

Location: Hampton Room | Premium Agent Members Only Pre-Registration Required Speakers: Mike Premo, President & CEO, ARC and Scott Gillespie, Managing Partner, tClara

Recognition: Travelport, Travel Insured and Enterprise 7:00pm - 10:00pm

ASTA Advocacy Dinner 2015 THE TRAVEL INDUSTRY BLACK TIE GALA DINNER Location: The Mayflower Hotel - Promenade Ballroom | Vehicles will depart from Omni Shoreham Parkview entrance. Please arrive 15 minutes early. | Pre-Registration and Tickets Required

ASTA Advocacy Dinner celebrates ASTAâ&#x20AC;&#x2122;s influence in shaping the policies affecting the retail travel business. It is a chance for ASTA to spotlight its role in the legislative process and for attendees to socialize and network with like-minded travel professionals.

Sponsored By:

Featuring the Barbara Oâ&#x20AC;&#x2122;Hara Award presentation, Industry Advocacy Award presentations and London musical entertainment.

ASTA Advocacy Dinner The Mayflower Hotel Washington DC

The Gala Event of the Travel Industry www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Tuesday T U E S D AY, S E P T E M B E R 1 7:30am - 2:00pm

Conference Registration Desk Open Location: West Registration Desk

8:00am - 10:30am

Corporate Advisory Council Meeting and Breakfast Location: Diplomat Room | Corporate Advisory Council Members Only

8:00am - 9:00am

Tourism Cares Mentor Program Recap Location: Cabinet Room | Private Meeting

9:00am - 10:15am

Concurrent Educational Sessions What Makes a $2 Million Dollar Sales Person in Leisure Travel? Location: Empire Ballroom

Learn how to increase your gross sales from the agents that consistently sell $2,000,000 in travel products annually. This panel will talk about their strategies and tips for increasing sales. Moderated by: Mark Murphy, President and CEO, TravAlliance Media Panelists: Jim Augerinos, President, Perfect Honeymoons and Holiday Travel; Beth Jenkins, Leisure Consultant, McCabe World Travel; Steve Lincoln, President, Lincoln Travel and Carla Koller, Leisure Travel Consultant, Travel-On/Travel Place

Social Media Marketing: Targeting the Millennials and Generation Z Location: Palladian Room

Welcome to the age of the NEW consumer: a younger consumer who demands to be taken seriously; a consumer who knows their way around social media and is not afraid to use it to their advantage. These two “new” generations, who are as different as they are similar, are changing how we do business. Generation Z: The “Zeds” are the first 21st century generation, and although they may resemble the kids of our past, they are very different. Millennials: This is the generation that used to be kids; today the youngest members are college age; their elder statesmen are raising families of their own. They expect to be your most important customers. You’ll learn strategies to help you understand their personalities. Presenters: Rich Kizer and Georganne Bender, Kizer & Bender

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Tuesday continued...

Understanding the “Big Picture” of Travel Insurance Location: Executive Room

Learn from other agencies as they detail how they successfully sell travel insurance and bring in commission revenue. They will share how insurance saved clients’ vacations and when they wish their clients had agreed to purchase travel insurance. They will detail how they get current clients to agree to purchase insurance and how they determine which policies will work best. In the middle of the session, the agencies will be joined by insurance companies who will be ready to answer any questions about travel insurance. They will also detail how the insurance company monitors international incidents to be ready to help clients. The session will end with insurance companies sharing sad, funny and even woefully unlikely claims that were filed by agencies on behalf of clients. It will be a learning experience that will illuminate the best practices of filing a claim. Moderator: Mike Weingart, President, Air Land Sea Consultants

Spotlight Session: Scenic Cruises

Sponsored by:

Location: Congressional A Room

Answering your call for outstanding tours with all the extras included, our passion is creating authentic travel experiences to all corners of this incredible planet. Scenic Cruises takes care of every last detail, ensuring your customers live the experience of a lifetime. Come learn more about our cruises in this energizing session. Speaker: Richard Hickey, Director of National Accounts, Scenic Cruises 10:30am - 12:30pm

Tradeshow Location: Regency Ballroom and Ambassador Ballroom

As an extension of the education sessions, meet directly with exhibitors to learn where the industry is going and who will be there to service your clients. Numerous prizes distributed at the end of trade show. 11:00am - 11:45am

White House Tour Location: Meet in the hotel main entrance at 10:15am Pre-Screened and Pre-Registered Participants Only

12:30pm - 1:30pm

Sponsored by:

Consortia Leaders Lunch Location: Cabinet Room | Private Luncheon

1:30pm - 2:30pm

Press Conference Location: Senate Room | Open to all Press, ASTA Board of Directors and Chapter President Council

ASTA President and CEO Zane Kerby and Chairman Roger Block will discuss the vision for the future of ASTA, changes in the landscape of the travel industry, and the challenges facing the travel agent community.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Tuesday continued... 1:45pm - 3:00pm

Concurrent Educational Sessions Best Practices in Operations and Technology for Today’s Travel Management Company Location: Palladian

How does today’s TMC operate internally? Travel management companies over the years have had to alter how they do business in order to keep up with the changing needs of the industry. From agent staffing, hiring practices, GDS’s, technology tools and creative approaches being used to enhance the services that are offered to clients, they will share best practices that work for a successful operation. Moderator: Chris Dane, President, Hickory Global Partners Panelists: Stephen Thomas-Schulere, Senior Vice President, Strategic Solutions. Balboa Travel; Jay Ellenby, President, Safe Harbors Business Travel Group; Barbara Helzlsouer, Director, Sabre; Gary Kessler, President and CEO, Carey International and John Lewis, President and CEO, Travel Management Partners

Government and Industry Changes are Headed Your Way – Learn What ASTA is Doing to Protect You, Your Customers and the Industry Location: Empire Room

Join ASTA’s Paul Ruden, Eben Peck and Mark Meader and learn more about the government and industry affairs advocacy work ASTA performs every day. This will include government issues such as state taxation, travel insurance regulation, Cuba travel and more, as well as industry issues such as supplier “disintermediation,” carrier GDS fees and IATA’s New Distribution Capability. Finally, the session will give an in-depth review and discussion of the U.S. Department of Labor’s proposed changes to overtime and independent contractor regulations that will affect a large majority of ASTA members – a key issue you cannot afford to miss. Presenters: Eben Peck, Senior Vice President of Government and Industry Affairs, ASTA; Mark Meader, Vice President of Industry Affairs, ASTA and Paul Ruden, Executive Vice President of Legal and Industry Affairs, ASTA

Taking Aim at Debit Memos Location: Executive Room

Debit Memos! Just the thought of them is enough to keep a person up at night. The reasons why debit memos are issued are as numerous as the volume. In this session, you’ll learn how a dedicated team of agents, airlines and GDSs, who make up the Debit Memo Working Group (DMWG), are bringing order to this complex accounting process, with the ultimate goal of banishing Debit Memos forever. You’ll also hear about the latest developments in chargeback debit memo reduction efforts including actions you can take to reduce debit memos from your side and how to address a debit memo effectively when you receive one. Presenter: Shelly R. Younger, Manager, Settlement Services, ARC

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Tuesday continued...

Sustainability Panel Location: Forum

An increasing number of destinations are adopting the geotourism approach an a destination wide basis or integrating programs into current offerings, as a means toward environmental/cultural preservation and differentiation. National Geographic estimates as many as 55-65 million U.S. tourists can be classified as geotourists and geotourists spend 75% of the money spent on tourism. While it is not probable that all customers will want a completely localized experience, through some basic research, travel agents can select suppliers whose responsible practices help to mitigate negative social impacts. Moderator: Louise Twining-Ward, CEO, Sustainable Travel International Panelist: Roi Ewell, VP Industry Affairs & Corporate Responsibility, SeaWorld and Ben Perlo, U.S. Managing Director, G Adventures Tours

Spotlight Session: End-To-End Multi-Channel Booking: The Easy Way Sponsored By:

Location: Congressional A Room

Speed up and simplify your booking process. In this workshop you’ll learn exactly how to quickly and easily book and ticket an entire trip — including profile data, air, hotel and cruise—with step-by-step instructions so you can immediately improve your process and work more conveniently using Sabre’s technology. Speaker: Julie Durham, CRM & Financial Management, Sabre

Travel Agents Open Doors Send your photos of open doors to pr@asta.org and be entered for a chance to win

500

Your photo may be featured in a new marketing campaign. Submission Deadline: November 15, 2015

Terms and conditions apply. See ASTA.org for full contest details.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Tuesday continued... 3:00pm - 4:30pm

Closing General Session Location: Blue Room

A G E N D A ASTA’s Past Year and Future Plans Zane Kerby, ASTA President & CEO Award Presentations Young Professional of the Year Award – Recognizing the efforts of an outstanding young travel professional Chapter of the Year Award – Recognizing the ASTA Chapter that has shined in 2015 International Chapter of the Year Award – Recognizing the International Chapter for their outstanding participation with the organization International Chapter Participation Award – Recognizing the International Chapter who has the most travel professionals at ASTA Global Convention ASTA AGC Consortia Participation Award – This award is given to the consortia that showed its support by bringing the most members to the convention Travel Journalist of the Year Award – Recognizing the extraordinary journalistic achievement in the field of travel 2016 Presidential Election Impact on the Travel Industry Keynote Presenter: Ann Compton, ABC News correspondent Ann Compton, the venerable ABC News correspondent who has circled the globe with Presidents, Vice Presidents and First Ladies, will take you inside the White House and give you the inside scoop on the 2016 Presidential election and how it will impact you and your business. Closing Remarks Special Presentation - ASTA 2016 Premium Business Summit: Belmond, Charleston, February 2 – 4, 2016 ASTA Maui Showcase, May 11 – 15, 2016 ASTA Destination Expo 2016, Seville, Spain, June 2 – 5, 2016 Turismo de Sevilla Turismo Andaluz Turismo de la Provincia Turespana Adriano Grupo - Jose Miguel Nicolas, President Iberia - Angel Valdemoros, Head of Sales NA

ASTA Global Convention 2016

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Our Proud Partners make it possible for ASTA to promote and defend the travel agent community

ASTA Acknowledges Its Premier Level Proud Partners

travel for real

ASTA Acknowledges Its Gold Level Proud Partners

ABC

global services

ASTA Acknowledges Its Silver Level Proud Partners

ASTA.org/Partners The Global Advocates for Travel. Go with the Pros.

ASTA.org www.ASTAGlobalConvention.org

Travelsense.org

Aug 29 - Sept 1 Washington DC

@ASTAAgents 29

SPECIAL R OFFE Global for ASTA Convention Attendees

s 25 for AGC Attendee

Use code: AGC15

ary 1, 2016 *Offer valid until Janu

The easiest way to digest the indigestible—

ASTA’s Travel Agency Regulatory Compliance Course

Federal Travel Regulations!

“This course is a must for travel professionals. Understanding the U.S. Department of Transportation compliance rules is an essential part of training our employees to ensure our company does not incur costly fees for errors that are easily preventable. I took the online course, as did several of our employees, and found it very helpful with easy to understand videos and detailed examples of things to do and not to do in a very clear and concise presentation.” –Stacey Perez, Supervisor, COLPITTS | WORLD TRAVEL

Now you have an easy and cost-effective way to ensure you and your staff are up to speed on the latest U.S. government regulations for selling travel.

Only $39 for ASTA Members Use code: ASTADOTMustKnow

$225 Regular Price *Offer valid until January 1, 2016

ASTA.org/training Start Your Personalized Training Today

ASTA.org www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Travelsense.org

@ASTAAgents

Prizes Prizes will be given out at the end of each tradeshow session. To enter into the drawings drop your business card off at the bowl at the Sabre Booth (#92) during the trade show each day.

Trade Show Passport

Prizes include:

AC Journeys - 2 vouchers for airfare and accommodations for a 7 day trip to Cuba!

AC Journeys - 2 vouchers for airfare to Cuba. Advantage Rent A Car - 7-day FREE rental! Up to a full-size car class, effective September 1 thru December 31, 2015, subject to availability at any Advantage location in the United States.

Amadeus - Amazon Kindle Fire Tablet

To enter into the first day’s drawings (Aug 31) drop your business card in the bowl at the Sabre Booth (#92) during the trade show. For the second day’s ‘Grand Prize’ drawings, you must drop off your completed Trade Show Passport at the Sabre booth before the end of the tradeshow.

Your Passport is in your Delegate Bag!

Allegiant Travel Company - Roundtrip airfare for two. Allianz Global Assistance - Allianz branded cooler back pack.

ASTA Kenya Chapter - 4, all-inclusive 10-day safari’s for two with airfare included to be given out throughout the Convention.

Best Western International - 2 -$250 Travel Cards. Bulgaria - 6-day trip to Bulgaria with accommodations and airfare included!

Carnival Cruise Lines - Tote bag and a plush travel set. Las Vegas Convention and Visitors Authority - Set of Tumi Electronic Adapter & Mophie Power Station.

tickets to any of its parks (excluding Discovery Cove).

Starwood Hotels & Resorts Worldwide - 2 Westin

New York.

Gift bags including a Westin Heavenly Waffle Robe, a Westin Heavenly Travel Blanket, a Westin White Tea room diffuser and Westin White Tea candle.

MedjetAssist - Passport holder, travel journal, screen cleaning

Turkey - 3 night stay in luxury hotel with tours and air!

Made - Pair of tickets to Wicked the musical in either London or

cloths and 3-1-1 bags.

RoamRight - Fitbit Charge HR

. . . and many more!

Sea World Parks & Entertainment - Goodie bag with 2

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

September 15-17, 2015

Disney’s Coronado Springs Resort • Orlando, Florida travelindustryexchange.com

ASTA & CLIA on Stage Together at Travel Industry Exchange! Join Ruthanne Terrero, Vice President of Content & Editorial Director, Questex Travel Group, as she moderates Travel Industry Exchange’s general session:

Raise the Bar Now: Step Up Your Business for the Next Wave of Travelers The leaders of ASTA and CLIA will join the CEO of Avenue Two Travel to share their vision for the future of the travel agent community, the importance of professional development and the unique needs of millennial agents and travelers.

General session:

MODERATOR Zane Kerby President & CEO, American Society of Travel Agents

Thomas Ostebo President & CEO, Cruise Lines International Association

Joshua Bush CEO, Avenue Two Travel

Ruthanne Terrero Vice President of Content & Editorial Director, Questex Travel Group

ASTA members save 10% by using promo code ASTAD Register today at travelindustryexchange.com

PLUS Keynote Address by Meredith Hill, Founder & CEO, Global Institute for Travel Entrepreneurs (GIFTE) 32

www.ASTAGlobalConvention.org

P R E S E N T E D B Y:

Aug 29 - Sept 1 Washington DC

Exhibitors ABC Global Services...................................................................Booth 86 Karen Schack, Business Development Manager kschack@abcglobalservices.com (561) 300-6645 6001 Broken Sound Parkway, N.W., Suite 630 Boca Raton, FL 33487 ABC Global Services is a leading supplier of services and technology for travel agencies and travel professionals. ABC offers an ever-growing roster of services, including: the ABC Premier Hotel Program, featuring more than 33,000 hotels globally and ezBookbyABC.com.

AC Journeys....................................................................................................Booth 76 Jose Pineda, President jepp23@acjourneys.com (786) 709-6836 1988 NE 178th Street North Miami Beach, FL 33162 AC Journeys is a cultural, educational, and leisure travel designer with 17 years of experience in organizing tour programs to Cuba.

Advantage Rent A Car..........................................................Booth 33 Errol Gayle, Director Travel Industry Marketing Errol.Gayle@advantage.com (754) 701-3567 101 NE Third Avenue, Tower 101, Suite 1600 Fort Lauderdale, FL 33301 Advantage Rent A Car is the fourth largest U.S-based rent a car chain. With 40+ locations; a diverse, new fleet which includes compacts, intermediates and minivans. In partnership with Europcar, Advantage can now offer global rentals.

Africa Travel Association..................................................Booth T8 Dr. Yohannes Zeleke, President Mid-Atlantic Chapter yzeleke@gmail.com (202) 330-2657 1301 14th St. NW, Suite 400 Washington, DC 20005 The Africa Travel Association (ATA) is the leading global trade association promoting travel and tourism to Africa and strengthening intra-Africa partnerships. Established in 1975, ATA serves both the public and private sectors of the international travel and tourism industry.

Airline Ambassadors International.......... Booth T 7 Nancy Rivard, President nancy.rivard@airlineamb.org (866) 264-3586 1500 Mass Ave NW 648 Washington, DC 20005

Airline Ambassadors International (AAI) helps orphans and vulnerable children worldwide by leveraging connections with the airline industry towards humanitarian service.

Allegiant Travel Company..............................................Booth 57 Chris Carlson, Manager Partner Relations ccarlson@allegiantair.com (702) 830-8523 1201 N. Town Center Drive Las Vegas, NV 89144 Las Vegas-based Allegiant Travel Company (NASDAQ: ALGT) is focused on linking travelers in small cities to world-class leisure destinations. The company operates a low-cost, high-efficiency, alljet passenger airline through its subsidiary, Allegiant Air, while also offering other travel-related products.

Allianz Global Assistance................................................Booth 34 Richard Aquino, Vice President Retail Sales USA richard.aquino@allianzassistance.com (888) 403-1825 9950 Mayland Drive Richmond, VA 23233 Allianz Global Assistance is a leader in travel insurance and global assistance, with operations in over 30 countries worldwide. Our superior service, proprietary software and global strength allows our business to add value to yours.

Amadeus North America, Inc...............................Booth 74 Carolyn Cauceglia, Vice President Strategic Sales ccauceglia@amadeus.com (305) 499-6601 3470 Amadeus North America, Inc., Suite 1000 Miami, FL 33122 Amadeus provides the technology which keeps the travel sector moving. Amadeus connects the global travel industry: travel agencies, corporations, airlines, airports, hotels, railways and more. Our people, our technology and our innovation are dedicated to shape the future of travel.

AmaWaterways................................................................................... Booth 212 Columba Calicchio, Business Development Manager columba@amawaterways.com (818) 371-2256 26010 Mureau Road, Suite 200 Calabasas, CA 91302 Founded in 2002, AmaWaterways is the premier line on the legendary rivers in Europe, Southeast Asia and Africa. Renowned for its award-winning fleet, amenities and personal service, AmaWaterways is known to deliver authentic and unforgettable experiences to discerning travelers.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Antigua & Barbuda Tourism Authority NY..................................................................................................Booth 35 Yendie Lynch, Tourism Officer ylynch@abgov.org (646) 215-6027 305 E 47th Street, Suite 6-A New York, NY 10017 From its unique pink sands of Barbuda to its golden tapestry woven along Antigua’s coastline; you will find a beach of distinct beauty and absolute tranquility. Antigua and Barbuda. Two Hearts. One Beat.

Aon Affinity Travel Practice................................... Booth 204 Paula Cartagena, Account Executive paula.cartagena@aon.com (516) 336-8816 300 Jericho Quadrangle Jericho, NY 11753 You’ve known us as Berkely for the last 40 years. We are now united as Aon to empower you with the essential Professional Liability, Errors and Omissions (E&O) Insurance coverage that you need to protect your travel business.

APL Media............................................................................................................Booth T 2 Taylah Brooke, Executive Assistant Taylah.Brooke@aplmedia.co.uk +44 (0)207 253 9909 53-79 Highgate Road, Unit 310 London, NW5 1TL, United Kingdom An expert in content marketing for consumer and trade, APL Media Limited is known for making a positive impact in the travel and lifestyle sectors.

Apostille Courier Express................................................Booth 47 Quantina White, Customer Service Representative apostillecourierexpress@mail.com (202) 841-4132 1629 K Street NW, Suite 300 Washington, DC 20006 Apostille Courier Express provides you with peace of mind, when it comes to securing a reliable service to help expedite your documents to be apostilled. Your apostille will be returned to you within 3-5 business days.

Apple Vacations................................................................................. Booth 107 Brad Panik, Assoc. Director of Sales bpanik@applevac.com (610) 359-6765 7 Campus Blvd Newtown Square, PA 19073-3295

www.ASTAGlobalConvention.org

Apple Vacations is the nation’s largest provider of exclusive nonstop vacation flights. Apple’s product line includes popular beach resorts in Mexico, the Caribbean, Hawaii, Costa Rica, Panama and Colombia; ski resorts, European tours & river cruises.

Aqua Hospitality - Aston Hotels & Resorts..........................................................................................................................Booth 42 Nicola Shanley, Regional Sales Manager Nicola.Shanley@astonhotels.com (916) 580-3737 2155 Kalakaua Avenue, 5th Floor Honolulu, HI 96815 From full-service resorts and stylish hotels to condominium resorts and comfortable budget properties in Hawaii, U.S. mainland, and Guam, Aqua-Aston Hospitality offers five distinct brands designed to suit any lifestyle, taste or budget.

ASTA (American Society of Travel Agents).................................................................................................................... Booth 229 Chelas Poirier, Membership & Convention Sales cpoirier@asta.org (800) ASK-ASTA 675 N. Washington Street, Suite 490 Alexandria, VA 22314 ASTA, the American Society of Travel Agents, is the largest association of travel professionals worldwide. We are the leading advocate for travel agents, the travel industry and the traveling public.

ASTA Kenya Chapter.................................................................Booth 36 Samson Some, Vice President some@mihondestinations.com +254722466155 P.O. Box 15976 Nairobi, Kenya ASTA-Kenya Chapter is a division of the American Society of Travel Agents. The local chapter is the umbrella body that is made up of tour and travel operators, hotels, destination representatives, MICE facilities and event organizers from Kenya.

ASTA Young Professional’s Society (YPS)............................................................................................................................. Booth T 10 Ana Graham, Administrative Assistant agraham@asta.org (800) 275-2782 675 N. Washington Street, Suite 490 Alexandria, VA 22314 ASTA’s Young Professionals Society (YPS) offers networking, education, and career development for new, young travel professionals. YPS is a place for agents to gather to learn about the industry and make connections with experienced peers who can act as mentors.

Aug 29 - Sept 1 Washington DC

Auto Europe LLC............................................................................. Booth 100

Avoya Travel........................................................................................................ Booth 6

Imad Khalidi, President & CEO president@autoeurope.com (207) 842-2000 PO Box 7006, 39 Commercial St. Portland, ME 04112-7006 For over 60 years, Auto Europe has been a leader in worldwide car rental services. In recent years, we have expanded our services to include over 20,000 car rental locations in over 180 countries worldwide.

Skip Fortier, Director Join Avoya skip.fortier@avoyatravel.com (760) 305-5060 401 Las Olas Ft. Lauderdale, FL 33301 Avoya Travel® has a long-standing reputation for being one of the most award-winning innovative host agencies. The Avoya Advantage™ provides Independent Agencies with New Clients through Live Leads™, a stellar reputation, and more!

Auto France, INC............................................................................. Booth 213

Bedsonline...........................................................................................................Booth 63

Matthew Volpe, Manager Marketing & Sales support@autofrance.net (201) 393-7800 240 Park Avenue Rutherford, NJ 07070 Since 1991, Auto France has been providing a client-centric approach with specialized car rental/leasing services to North Americans traveling Europe. Our niche focus allows for the highest commissions industrywide and most sought after services for travelers and travel professionals alike.

Theresa McLarney, Vice President of Sales tmclarney@bedsonline.com (407) 437-1712 5422 Carrier Drive, Suite 201 Orlando, FL 32819 Bedsonline is the leading accommodations and destination services supplier, exclusive to travel professionals. Offering one of the largest international portfolios covering more than 180 countries, 4,300 destinations, over 72,000 accommodations, 12,800 transfer options, 7,000 destination services and 500 Car suppliers.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Five Reasons Why ASTA is

At ASTA we promote your business, telling your story every day!

Your Ticket to Success

Boost Your Credibility and Trust with New Customers— The ASTA logo is a seal of approval from the world’s largest travel agency association. It tells savvy travelers you are a trusted source. Featuring the logo in your outreach to clients gives travelers peace of mind. Protect Your Livelihood by Preventing Costly Fees and Taxes—Last year ASTA prevented more than $230 million in new taxes and fees from becoming law in 28 states. We also helped to pass new travel insurance standards in 31 states, cutting costs and red tape for you and your clients. Our 2015 Regulatory Compliance Handbook and Course analyzes federal statutes, and tells you what to do to avoid fines.

Grow Your Business, Strengthen Your Network and Knowhow—ASTA is a one-stop shop when it comes to growing your company and taking your agents to the next level. We offer webinars on destination training, selling travel insurance, and the latest research on how to convert self-bookers into repeat customers. Carefully crafted educational series, online training and face-to-face networking help you build lasting professional relationships with peers and suppliers. Connect to More Travelers —All ASTA members are listed on our consumer website— TravelSense.org—by region and

specialty. In 2014, more than $3.9 million in travel requests went directly to members from this site, which attracts 65,000 unique visitors per month.

Arm Yourself with the Resources to Answer Every Client’s Question—ASTA provides you with unmatched, easy-to-use industry resources at your fingertips. Our E-library is the largest database of travel-related information and research just for agents. We give you the insider information you need to run your business.

ASTA.org Renew Your Membership Today!

ASTA.org

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Travelsense.org

@ASTAAgents

Berkshire Hathaway Travel Protection..............................................................................................................Booth 68 Lisa Bellavin lbellavin@bhtp.com (715) 252-7853 1145 Clark St. Stevens Point, WI 54481-2933 Introducing the first travel protection designed to solve problems as you go. So you can keep going. It’s a strangely revolutionary idea.

Best Western International..........................................Booth 85 Sandra Taylor, Director Worldwide Sales Corporate, Government & Travel Agency Programs sandra.taylor@bestwestern.com (602) 957-5788 6201 N 24th Pkwy Phoenix, AZ 85016-2023 Best Western International is global network of 4,000-plus* hotels in more than 100* countries and territories worldwide and now offers five types of hotels: BEST WESTERN®, BEST WESTERN PLUS®, BEST WESTERN PREMIER®, BEST WESTERN PLUS EXECUTIVE RESIDENCYSM and BW Premier CollectionSM.

C&H International...............................................................................Booth 66 Jeffrey Gundlach, National Sales Manager jeffrey.gundlach@cnhtravel.com (323) 283-3803 4751 Wilshire BLVD., Suite 201 Los Angeles, CA 90010 Founded in 1982, we are one of the nation’s leading international airline consolidators. We represent more than 80 worldwide carriers servicing ALL international destinations around the Globe! We are also very proud.... to be an ASTA-Premium member company!

Carnival Cruise Line......................................................................Booth 15 Adriana Ruiz, Special Events Contractor aruiz@carnival.com (305) 599-2600 3655 NW 87th Ave, South Tower, 6th floor Miami, FL 33178-2418 Carnival is “The World’s Most Popular Cruise Line®”, with 24 ships operating 3 to 18-day voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, Europe, New England, Panama Canal, Tahiti and Fiji Islands.

Carey International, Inc.................................................... Booth 225 Yolanda Carneiro, VP Travel Industry Partnerships & Inside Sales yolanda.carneiro@carey.com (301) 624-5010

4530 Wisconsin Ave NW Washington, DC 20016-4627 With unparalleled attention to detail and exacting precision, Carey delivers distinct Transportation Services designed to meet all of your travel needs.

Celebrity Cruises..................................................................................... Booth 8 Julie Dennis-Litinger, National Account Manager JDennis-Litinger@celebrity.com (305) 539-4387 1050 Caribbean Way - Special Events (1080 - 4th floor) Miami, FL 33132 Celebrity Cruises’ iconic “X” is the mark of modern luxury, with its cool, contemporary design and warm spaces; dining experiences where the design of the venues is as important as the cuisine and the amazing service.

Club Med.............................................................................................................. Booth 218 James Killen, Director of Sales - Eastern Region james.killen@clubmed.com (631) 587-5859 6505 Blue Lagoon Dr., Suite 225 Miami, FL 33126-6011 Club Med, an all-inclusive, family-oriented international resort company with over 65 resorts on six continents. Join Camille Olivere, SVP – Sales and Jim Killen, CTC, Director – Sales, to learn about the Club Med of today and their continued movement upscale.

Costa Cruises................................................................................................Booth 15 Scott Knutson, Vice President Sales Knutson@us.costa.it (954) 266-5610 200 South Park Road, Suite 200 Hollywood, FL 33021 Costa Cruises is Europe’s 1 cruise line with 15 ships sailing the world with award winning itineraries including ‘Best Mediterranean’ for 15 years. Costa offers “Italy’s Finest” in style, hospitality and cuisine. How do you say ‘Holiday’ in Italian? Costa!

CroisiEurope America..............................................................Booth 11 Cindy Christen CTC, Director Sales cchristen@croisieeurope.com 9-548-888-8827 400 Royal Palm Way, Suite 404 Palm Beach, FL 33480 Europe’s largest river cruise line with 47 ships; deluxe river cruise ships, coastal cruises and canal barges. Known for unique destinations, innovative hardware and exceptional affordable pricing & value. Travel with us to Europe, Russia, Mekong, Africa & Peru.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

CSA Travel Protection.......................................................... Booth 203 Frank DaSilva, Trade Show Manager fds@csatp.com (858) 810-2084 4181 Ruffin Road #150 San Diego, CA 92123 CSA Travel Protection, the industry leader in vacation rental damage protection and travel insurance solutions, is known for its award-winning commitment to customer service and partner collaboration.

E A Holidays Ltd..................................................................................Booth 31

CTS Systems...................................................................................................Booth 65 Mark Lewington, CEO markl@ctssystems.com (678) 338-2100 11575 Great Oaks Way Atlanta, GA 30022 CTS Systems is the market leader in Commission Management, Commission Collection and Data Reconciliation. Earn more and collect more, with far better data and reporting, and business control. Get the most out of your Hotel, Car, Cruise and Parks Commissions.

Cunard Line.......................................................................................................Booth 15 Bob Rose, Business Development Manager Rrose@Princesscruises.com (661) 644-1850 24305 Town Center Dr, Suite 200 Santa Clarita, CA 91355-4805 Life aboard a Cunard Queen is defined by sophisticated luxury and exclusive privilege. We invite you to be a part of our unforgettable journeys as you explore the globe, seamlessly connecting iconic destinations in grand British style.

Cynab Voyages........................................................................................Booth 80 Azzeddine Bennouna, President info@cynabvoyages.com (914) 380-6445 Koutoubia Centre 2, Bd Hassan II no 23 Marrakech, Morocco 4000 Organizational expertise to tailor unique client accommodations, Incentive and event groups, cultural groups in any region of Morocco, we provide the perfect tour to your clients.

Designer Trips Argentina.................................................Booth 67 Matias Schwab, Marketing Director info@designer-trips.com +54 11 4775-5247 Gral Guemes 4747 - 2nd Floor, Suite G Buenos Aires 1425 Argentina

www.ASTAGlobalConvention.org

We specialize in luxury, tailored made holidays, created to satisfy the most experienced and demanding travelers from around the world. We provide an efficient and personalized service, assisting individuals and groups in their discovery of Argentina and South America.

Kassim Abdalla Kassim, Managing Director kassim@eastafricanholiday.com +255242452774 Tanzania Zanzibar 363 United Republic of Tanzania East African holidays ( E A HOLIDAYS LTD ) is a dynamic holidays maker offering clients flexible, affordable travel holidays packages, backed by superior service. We are specialists in all East African safari holidays and Beach Water sport activities

Egyptian Tourist Authority..........................................Booth 45 Gawaher Ali, Consul Director info.us@egypt.travel (212) 332-2570 630 5th Ave, Suite 2305 New York, NY 10111-2398 The Egyptian Tourist Authority is a government body responsible for providing tourism based support to visitors coming to Egypt. The Egyptian Tourist Authority has branches in most major cities.

Embassy of Ecuador to the United States................................................................. Booth 102 Carla Portalanza Z., Cultural Promotion, Media & Communication Affairs carla.portalanza@gmail.com (202) 234-7200 2535 15th St. NW Washington, DC 20009

Exclusive Group Travel...........................................................Booth 50 Jennifer Jaworski, Marketing Director jennifer.jaworski@exclusivegrouptravel.com (516) 938-1600 999 Stewart Avenue, Suite 210 Bethpage NY 11714 We are a unique company specializing in individual and group travel to Mexico, Dominican Republic and Jamaica. EGT sells Exclusively to Travel Agents

Experience Morocco....................................................................Booth 98 Hicham Mhammedi Alaoui, Co-founder hicham@experiencemorocco.com +212661157070 17 Rue Najs Nahjoud, Quartier Gauthier

Aug 29 - Sept 1 Washington DC

Casablanca Morocco Experience Morocco is a leading provider of curated and authentic travels across Morocco. Whether you’re organizing a honeymoon, a family reunion, or a team offsite, we’ll arrange the perfect Moroccan getaway with one-a-kind experiences to thrill your most discerning customers.

Gray Line DC.............................................................................................. Booth 105 Brian Burden, Sightseeing and Charter Sales Manager bburden@martzgroup.com (240) 426-5381 50 Massachusetts Ave. NE Washington, DC 20002 We are the leading worldwide sightseeing company with a strong presence in the Nation’s Capitol for over 50 years.

Greater Fort Lauderdale CVB...............................Booth 46 Caitlan Etchevers, Director Domestic Sales cetchevers@broward.org (954) 767-2482 101 NE 3rd Ave, Suite 100 Fort Lauderdale, FL 33301-3528 A casually chic combination of sea, sun, shopping, arts & entertainment--framed on the east by 23 miles of Blue Wave beaches and bordered on the west by the Everglades, a one-of-a-kind eco-system teeming with spectacular flora and fauna.

Hawaii Visitors and Convention Bureau............................................................................................................................Booth 43 George Johns, Regional Director Travel Industry Sales (East) gjohns@hvcb.org (973) 325-6154 2270 Kalakaua Avenue Honolulu, HI 96815 Six iconic Hawaiian Islands create an awe-inspiring variety of unforgettable experiences for your clients. The Hawaiian Islands deliver the vacation of your client’s dreams, and profitable repeat business for you. Become a Hawaii Destination Specialist today.

Hickory Global Partners......................................................Booth 62 Bill Furman, Director of Operations bfurman@HickoryTravel.com (561) 900-2535 777 E Atlantic Avenue, Suite 203 Delray Beach, FL 33483 At Hickory Global Partners, we’ve brought a fresh approach to the consortia space. We’re solving the challenges that have made participation in a consortium an increasingly difficult decision for agencies and suppliers alike.

Holland America Line...............................................................Booth 15 Jenni BenBassett, Business Development Manager JBenbassett@HollandAmerica.com (305) 599-2600 3655 NW 87th Ave Miami, FL 33178-2418 Holland America Line’s premium cruise experience features spacious, elegant mid-sized ships; gracious, award-willing service; worldwide itineraries; extensive activities and enrichment programs; and sophisticated, five-star dining inspired by the world renowned chefs of our Culinary Council.

Hyatt Zilara and Hyatt Ziva.................................... Booth 217 Cindy Shubin, CTA, Mid Atlantic Region, Business Development Manager cshubin@playaresorts.com (215) 601-4721 1560 Sawgrass Corporate Parkway, Suite 310 Ft. Lauderdale, FL 33323 Hyatt Zilara (adults) and Hyatt Ziva (all ages) are luxury all-inclusive resorts located along Mexico and Jamaica’s most breathtaking beach settings. Greeted with Signature Service from the Heart™, guests discover beautiful accommodations, authentic dining, and locally inspired activities.

IATAN (International Airlines Travel Agent Network).....................................................................................Booth 28 Tom Greenway, Assistant Director Sales & Marketing greenwayt@iata.org (305) 779-9856 703 Waterford Way, Suite 600 Miami, FL 33126 IATAN is the Key to Global Recognition for US Travel Professionals. IATAN’s unique programs are geared to the US travel industry, adding value to traditional, corporate and home-based agencies, independent contractors, meeting planners and other travel intermediaries.

INSUREANDGO, a MAPFRE company...................................................................Booth 79 Sharon Broo, National Sales Manager sbroo@insureandgousa.com (770) 905-4065 7300 Corporate Center Drive, Suite 601 Miami, FL 33126 InsureandGO, USA – travel insurance specialist. Comprehensive travel insurance programs for travel agents and wholesalers. A wholly owned subsidiary of MAPFRE, a global provider of insurance and assistance services. Policies are underwritten by American Commerce Insurance, a subsidiary of MAPFRE.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

International Expeditions Travel......................Booth 69 Kristin Day, Business Development &Travel Agency Sales Kristin.day@ietravel.com (540) 598-0865 One Environs Park Helena, AL 35080-7200 Join Kristin Day at Booth 69 to learn more about small group adventure travel on all 7 continents! Come see what International Expeditions, Zegrahm Expeditions and Quark Expeditions have to offer your adventure clients by land or by sea!

International Holidays Inc.......................................... Booth 226 Gina Wilbur, Manager Sales gwilbur@internationalholidays.com (410) 287-0511 POB 507 North East, MD 21901 Since 1985, International Holidays has been working exclusively with travel agents offering 15% commission for each reservation. We offer Hotel accommodations, transfers and parking packages at most US airports and Cruise Ports. Don’t worry about missing a flight or cruise!

Ron Fenska, VP Sales ron.fenska@intrepidtravel.com (866) 970-7299 201 1st Street Petaluma, CA 94952 Our small group style of travel means you’ll stay under the radar, travel the local way, eat the local way and sleep the local way. Small groups, big adventures.

Irro-Reisen Coach Charter Germany & Europe...................................................................................................................Booth 81 Jessica Irro j.irro@irro.de +49 5841 977325 Roland-Brandin-Strasse 2 Luechow 29439 Germany We are a family-owned tour operator & coach/bus charter company with more than 40 years of experience in travel business offering bus and coach charter within Germany and all over Europe.

Island Travel & Tours Ltd.............................................. Booth 222

www.ASTAGlobalConvention.org

Israel Ministry of Tourism, N.A........................ Booth 216 Uri Steinberg, Tourism Commissioner for NA uris@imot.org (917) 242-8660 800 Second Ave 16th Fl New York, NY 10017-4709 Israel, a first-class destination sought out by lovers of history, culture, good food and even better wine. Learn about why Israel remains an important destination for travel agents and how selling Israel is easier and more lucrative that you thought.

John Hancock Insurance Agency................Booth 44

Intrepid Group........................................................................................ Booth 219

Bill Hauf, President intnllink@sbcglobal.net (619) 997-4171 4640 West Flagler St Miami, FL 33134

Island Travel & Tours, Ltd. is a full service travel company providing complete travel arrangements for individuals and groups traveling to Cuba. We provide nonstop air charter service from Baltimore-Washington International Airport and from Miami and Orlando Florida.

Cathy Dineen, Director US Travel & Strategy Cathy_Dineen@manulife.com (416) 687-3080 2 Queen Street East Toronto, ON Canada John Hancock Insurance Agency now offers travel insurance designed for your clients’ needs. We simplify travel insurance and your clients can choose optional coverages for Adventure Travel, Cancel for any Reason and more. Drop by Booth 44 to learn more.

Jordan Tourism Board......................................................... Booth 209 Omar Banihani, Marketing Manager omar@visitjordan.com (703) 243-7404 1307 Dolley Madison Blvd, Suite 2A McLean, VA 22101-3913 The Jordan Tourism Board North America (JTBNA) was officially launched in 1997 to create awareness, position and market Jordan in North America. JTBNA follows the guidelines of the National Tourism Strategy and represents Jordan in trade, consumer and media events.

Korea Tourism Organization.....................................Booth 78 Su Bae Yang, Deputy Director subae1234@kntoamerica.com (201) 585-0909 2 Executive Dr., Suite 750 Fort Lee, NJ 07024 The Korea Tourism Organization is the official Korean government entity promoting travel and tourism to South Korea. We work with travel agents and tour operators to help them successfully and profitably sell Korea as a leisure destination.

Aug 29 - Sept 1 Washington DC

SPECIAL EVENT

NACTA CONFERENCE 2015 N OV 8 - 1 2 • K O N A , H AWA I ’ I

www.NACTAconference.com

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

The sky’s the limit IT’S YOUR TURN TO EARN WITH SPG PRO. Give your clients a world of options — from a room with a view in New York City to a luxurious penthouse in Paris. As an SPG® Pro member, you can earn Starpoints®, elite status and other great rewards for your client bookings. Redeem Starpoints for free nights, free flights and more. Plus, when you complete the ProLearning Loyalty & Brands training module, you unlock special STARPRO rates for your personal travel. Join now at spg.com/probenefits or visit us at booth #60.

More Luxury. More Destinations.

Sheraton New York Times Square Hotel, New York, USA See spg.com/terms for eligible bookings, eligible channels, and full terms and conditions. ©2015 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. Preferred Guest, SPG, Aloft, Element, Four Points, Le Méridien, Sheraton, St. Regis, The Luxury Collection, W, Westin and their logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates.

Las Vegas Convention and Visitors Authority.................................................................................................................Booth 64 Kelly Messina, Sales Executive kmessina@lvcva.com (702) 892-2861 3150 Paradise Road Las Vegas, NV 89149 Las Vegas has changed tremendously in recent years, and continues to capture the world’s imagination as the destination where anything is possible. Beyond the casino excitement are some the most unique entertainment options in the world.

Marysol Travel Cuba................................................................. Booth 208

Made...................................................................................................................................Booth 83 Jonathan Mountford, Managing Director jonathan@made2010.com +44 (0) 20 7831 8105 27 Newton St London WC2B 5EL United Kingdom First and foremost, we are a Tourism Marketing, Representation & PR company whose client base includes private sector companies in the entertainment, arts and sports industries. Secondly, we are an event organizer, specializing in the production of high-profile promotional events.

Mailpound.......................................................................................................... Booth 223 Debbie Maier, President debbie@mailpound.com (856) 983-6100 600 Route 73 N, Suite 12 Marlton, NJ 08053-3163 MailPound provides agents with no-cost educational tools and branded marketing resources so travel offers can be placed in the hands of consumers to boost bookings.

Malta Tourism Authority....................................................Booth 30 Michelle Buttigieg, Representative michelle-margaret.buttigieg@visitmalta.com (212) 213-0944 249 East 35th Street New York, NY 10016 Malta Tourism Authority has a diverse role, but one which in essence is about creating and fostering relationships. It’s the tourism industry’s regulator and motivator, Malta’s brand promoter, and here to form, maintain and manage meaningful partnerships with all tourism stakeholders.

Marriott International.................................................................Booth 10 Cynthia Perry, Global Director Travel Industry Sales Cynthia.perry@marriott.com (301) 380-6345 10400 Fernwood Rd., Dept 55/954.85

www.ASTAGlobalConvention.org

Bethesda, MD 20817-1102 Marriott International, Inc. is a global leading lodging company based in Bethesda, Maryland, USA, with more than 4,300 properties in 81 countries and territories under 19 brands. For information about Marriott International and their travel agency programs visit www.travelagents.marriott.com

Tamas Nagy, Sales Director sales@marysoltravel.com (535) 263-1786 Miramar Trade Center Edificio Bejing, Planta Baja Havana 10200 Cuba Cuban based Incoming Tour Operator & DMC specializing in first class travel services for Travel Agencies, with a special focus to Licensed Tours to Cuba. Endorsed by the Cuban Chamber of Commerce, authorized to provide travel services to U.S. citizens.

MedjetAssist................................................................................................ Booth 101 Jessie Floyd, Sales Coordinator jfloyd@medjet.com (800) 527-7478 3500 Colonnade Parkway Birmingham, AL 35243 MedjetAssist is a membership program that arranges air-medical transport to the member’s hospital of choice within their home country. All the member pays is their membership fee.

Messe Berlin North America....................................Booth 77 Dorothea Baxter, Official Representative for USA & Canada dbaxter@exhibitpro.com (540) 372-3777 520 William Street, Suite E Fredericksburg, VA 22401 At ITB Berlin over 115,000 travel trade professionals meet over 10,000 exhibitors from all over the world. ITB Asia is the leading B2B travel trade event for the entire Asia-Pacific Region, attracting 10,000 Leisure, Corporate, MICE and Travel Technology buyers

Mexico Tourism Board............................................................Booth 26 Cesar Mendoza, Director cmendoza@visitmexico.com (202) 265-9021 2829 16th St. NW Washington, DC 26609 The Mexico Tourism Board aims to promote Mexico’s tourism products and destinations in domestic and international markets. Mexico is on the list of the 10 most visited countries in the world and keeps climbing in today’s extremely competitive global context.

Aug 29 - Sept 1 Washington DC

Myanmar Tour Operators............................................ Booth 210 Thatoe Thuzaraung, Managing Director contact@authentiquemyanmar.com 00951202564 54 Yegyaw Avenue Pazundaung Township P.O 11171 Yangon 11171 Myanmar ‘MYANMAR TOUR OPERATORS ‘is a local group of well-established DMCs based in Rangoon. With so many new opportunities in the international travel industry affecting Myanmar/Burma, we are looking to develop our market around the world.

NACTA (National Association of Career Travel Agents)............................................... Booth 205 Ann van Leeuwen, President avl@nacta.com (703) 739-6825 675 N. Washington Street, Suite 490 Alexandria, VA 22314 NACTA’s mission is to represent the interests of independent and home based travel entrepreneurs. Host travel agencies and Suppliers who support this growing sector of the distribution channel are also members of NACTA.

National Background Check, Inc..................Booth 39 Nexus Gilliam, FBI Channeling Representative ngilliam@fastfingerprints.com (614) 457-8900 1486 Bethel Road Columbus, OH 43220 National Background Check, Inc., an approved FBI Channeler, is one of the longest-standing fingerprint service organizations in the United States. We provide official signed and sealed FBI Criminal Reports, which are apostille ready. Results are mailed within 5-7 business days.

National Harbor................................................................................... Booth 104 Josh Winston, Director of Tourism jwinston@petersoncos.com (301) 203-4170 165 Waterfront St. National Harbor, MD 20745 National Harbor is a 350-acre resort destination on the Potomac River that includes the Gaylord National Resort & Convention Center, Tanger Outlets, 3000 hotel rooms, residential & office units, popular shops & restaurants, a marina, and The Capital Wheel. ®

National Transaction Corporation..............Booth 75 Jerry Miller Jerry@NationalTransaction.com (888) 996-2273

11951 NW 37th St. Coral Springs, FL 33065-2500 We offer competitive credit card processing for high risk travel agents, deposits 24 hrs from transaction, no holds on funding, Trams, Sabre Red & ARC Integration, Mobile & Ecommerce processing methods, Swiped Rates for face to face credit card processing.

Nevis Tourism Authority....................................................Booth 87 Yvette Jackman, Sales & Marketing Manager yjackman@nevisisland.com (869) 469-7550 P.O. Box 184, Main Street Charlestown, Saint Kitts and Nevis One of the most unspoiled and relaxing islands in the Caribbean, vividly green with blue skies, clean air and long beaches, Nevis has a pace of life that encourages you to stop and appreciate all the natural beauty around you.

New York City Vacation Packages............Booth 12 Joel Cohen, VP joel@nyctrip.com (570) 714-4689 300 Market Street Kingston, PA 18704 New York City Vacation Packages (NYCVP) is the largest independent tour company in the USA focusing exclusively on New York City. Complete FIT or Group vacation packages are available yearround, with daily departures.

OASIS...............................................................................................................................Booth 48 Kelly Bergin, President kelly@oasisagent.com (561) 393-7274 4800 Federal Hwy, Suite 200D Boca Raton, FL 33431 OASIS has the best marketing system in the industry for travel professionals. If you want to grow your business we have a system that works! And we pay 100%. OASIS Makes Your Life Easier!

Omega World Travel............................................................... Booth 214 Ann Mumley, Assistant to the President amumley@owt.net (703) 359-0200 3102 Omega Office Park Fairfax, VA 22031-2408 Omega World Travel is a travel management company, business meeting facilitator, corporate travel agent and much more. Since 1972, we’ve been providing travel services to businesses and consumers around the world and can help your employees safely navigate the globe.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Passport Online Inc................................................................... Booth 211 Marilyn Macallair, VP Business Development marilyn@passportonlineinc.com (503) 270-5858 9786 SW Nimbus Ave Beaverton, OR 97008-7172 Over the past 20 years, Passport Online has grown and evolved into the leader in technology solutions for the leisure travel industry. We continue to lead the industry and work hard to provide suppliers, travel agents and consumers the best products possible.

Personalized Services..............................................................Booth 58 John Berman, President john@travelps.com (702) 997-6412 5205 S. Durango Drive, Suite 101 Las Vegas, NV 89113 We provide private services for discerning clients through professional travel agents. Our products include: Accommodations, Private Transfers, Sightseeing (private and public options), Customized private shore excursions, customized pre/post cruise arrangements and customized group services. FIT and Groups of all sizes.

Anthony Viciana, Director of Sales Eastern U.S. and Canada aviciana@princesscruises.com (661) 284-7030 24305 Town Center Drive Santa Clarita, CA 91355 COME BACK NEW® WITH PRINCESS. A vacation should be more than just getting away. You should return rejuvenated and renewed - with new memories, new perspectives, possibly even new friends. At least that’s the way we see it at Princess.

Puerto Rico Tourism Company.........................Booth 51 Yolanda Figueroa, West Coast & Midwest Regions Yolanda.Figueroa@tourism.pr.gov (310) 867-1786 1115 N. Hilldale Ave. Los Angeles, CA 90069 The Puerto Rico Tourism company (PRTC) is the official government agency responsible for promoting travel and tourism to Puerto Rico. Specialty Markets: scuba, nature & adventure, gastronomy, golf, honeymooners, family & history/culture. Results Travel................................................................................................Booth 71

www.ASTAGlobalConvention.org

Reykjavik Excursions..................................................................Booth 89 Arny Bergsdottir, Sales Manager arny@re.is (354) 519-9000 Vatnsmyrarvegi 10 Reykjavik 101 Iceland Over the last four decades Reykjavik Excursions has grown into one of the largest tour operators in Iceland, offering a range of excellent tours and services for individuals and groups, with their main focus on day tours and airport transfers.

Ripcord Travel Protection........................................... Booth 201

Princess Cruises......................................................................................Booth 15

John Risner, Vice President & General Manager jrisner@ttfg.com (800) 234-8241 3033 Campus Drive, Suite W320 Plymouth, MN 55441

Results Travel* is the top rated network of travel agencies in the US. We provide our Members with industry leading earnings opportunities on air, car, hotel, cruise and tour sales. We also provide proprietary training and support to our Members.

Martha Marin, Marketing Director mmarin@redpointresolutions.com (617) 307-4635 1875 S. Grant St., Ste. 960 San Mateo, CA 94402 Ripcord is an elite team of problem solvers available 24 hours a day, 7 days a week. We offer the only one-stop comprehensive travel protection product that combines elite evacuation and rescue services with the fully insured benefits of a traditional travel insurance product.

Riu Hotels and Resorts..........................................................Booth 54 Eli Garcia, Agent Sales Manager egarcia@riu.com +52 998 891 4330 Blvd Kukulcan Km 85 2H Cancun QRoo 77500 Mexico RIU Hotels and Resorts is one of the largest hotel chains in the world. For over 58 years our hotels have shared a common philosophy: treat everyone like a guest in our own home.

RoamRight..........................................................................................................Booth 40 Scott Walton, Regional Sales Manager swalton@roamright.com (443) 279-7340 11350 McCormick Rd., Suite 102 Executive Plaza IV Hunt Valley, MD 21031-1002 It’s easy to administer your travel insurance program using RoamRight. With tools like an online portal to manage your RoamRight partnership and a robust mobile app, RoamRight leverages today’s technology to care for you and your travelers. Learn more: www. roamright.com/partners.

Aug 29 - Sept 1 Washington DC

Royal Caribbean International................................ Booth 9 Rosey Rodriguez, Manager roseyr@rccl.com (305) 539-4178 1080 Caribbean Way Miami, FL 33132-2028 Royal Caribbean International is an award-winning global cruise brand with a 45-year legacy of innovation and introducing industry “firsts” never before seen at sea. Our industry-acclaimed on board experiences appeal to families and adventurous vacationers alike.

Sabre.................................................................................................................................Booth 92 Sandra Soellner, Vice President Sales and Account Management Sandra.Soellner@sabre.com (773) 561-7465 3150 Sabre Drive Southlake, TX 76092-2199 Sabre is a global technology company. Our innovative technology is used by more than a billion people around the world to plan, book and get to their destination at a time and price that’s right for them.

Sandals & Beaches Resorts.................................... Booth 206 Alice McCalla Director, Industry Affairs amccalla@uvi.sandals.com (305) 479-4419 4950 SW 72nd Avenue Miami, FL 33155 Family-owned Sandals Resorts International has transformed itself from one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries, Sandals is the undisputed leader of Caribbean vacation experiences.

Scenic Cruises ..........................................................................................Booth 70 Randy Goodrich, Regional Manager scenicrep@gmail.com (503) 330-7439 20 Park Plaza, Suite 903 Boston, MA 02116 Scenic Cruises, provides the Ultimate River Cruise Experience with an All-Inclusive Luxury philosophy. With over 25 years of experience in creating memories of a lifetime, the company is defined by the customer centered vision of its founding owner, Glen Moroney.

Sea World Parks & Entertainment......... Booth 106 Mandy Nethercutt, Sales Manager Strategic Operations Mandy.Nethercutt@SeaWorld.com (407) 226-5177 9205 South Park Center Loop, Suite 400 Orlando, FL 32819

For over 50 years, SeaWorld Parks & Entertainment has been a leading theme park delivering personal, interactive and educational experiences that blend imagination with nature enabling our guests to celebrate, connect with, and care for the natural world we share.

Seabourn ..............................................................................................................Booth 15 Peggy McNeil, Manager Sales Development PMcNeil@seabourn.com (206) 626-9116 300 Elliott Ave W Seattle, WA 98119 Seabourn’s intimate, all-suite ships comprise the most modern ultra-luxury fleet afloat and are renowned for intuitive, personalized service, exceptional destinations, and all-inclusive value. Seabourn recently introduced the stunning Seabourn Encore and Seabourn Ovation, joining the fleet in 2016 and 2018.

Seville, Spain........................................................................................................... 221 Rafael Moreno, Director of Congress and Events rafael.moreno@adrianogrupo.com +34954215900 C/Adriano 26-28 41001 Sevilla Sevilla Tourism Board, Turespana, Iberia, Prodetur, Turismo Andaluz

ShoreTrips.............................................................................................................Booth 99 Barry Karp, Vice President barry@shoretrips.com (414) 964-2100 1930 E. North Ave 2nd Floor Milwaukee, WI 53202 ShoreTrips commissionable city sightseeing tours, day activities and shore excursions are now in 450 ports, resort areas and city centers throughout the world. Easy to book. Clients love them. ShoreTrips is integrated into Travel42 - your best travel resource website.

Silversea Cruises, Ltd............................................................ Booth 220 Kris Endresen, VP Field Sales US & Canada krise@silversea.com (201) 602-9296 110 E Broward Blvd. Fort Lauderdale, FL 33301 Silversea Cruises is owned/operated by one family - the Lefebvres of Rome. This means genuine pride in ownership and true Italian passion for embracing the best of life and a personal commitment to maintain the highest standards of cruise excellence.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Sixt Rent A Car.........................................................................................Booth 88 Elissa Friedman, Travel Sales Manager elissa.friedman@sixt.com (974) 444-4617 1850 SE 17th Street, Unit 207 Fort Lauderdale, FL 33316 Sixt rent a car specializes in seamless car rental experiences, providing world-class customer service and unbeatable commission benefits for travel consultants. With more than 4,000 locations in over 105 countries, Sixt makes booking easy.

Miramar, FL 33025 Starwood Hotels and Resorts supports and welcomes the Travel Professional’s trusted business. We know you have a choice where you place your valued clients and we thank you for your support and business.

The Group Tour Company, Inc........................ Booth 202

Skal International-USA...........................................................Booth T 6 Steve Richer, Regional Vice President richeradvisors@gmail.com (228) 596-7004 Avda. Palma de Mallorca Nº 15 - 1º Edificio España Torremolinos (Málaga) 29620 Spain Skal International is a global organization of 17,000 tourism industry leaders affiliated through 400 clubs in 87 countries, united by professionalism and friendship. Started in 1934, Skal is a respected international travel network including all industry sectors.

Snaeland Travel Iceland.......................................................Booth 90 Oli Robert Sigurbjargarson, Sales & Contracting Manager oli@snaeland.is (354) 588-8660 Langholtsvegur 109 Reykjavik 104-IS Iceland Snaeland Travel was founded 70 years ago and is one of the oldest and best known DMC’s in Iceland. Snaeland Travel operates its own fleet of Travel Buses and works closely with all the main suppliers in Iceland’s Tourism Industry.

Special Needs Group.................................................................Booth 13 Tensi Westreicher tensiw@specialneedsgroup.com (954) 585-0575 302 NW 1st Street Dania Beach, FL 33004 Special Needs Group is the leading global provider of special needs equipment in the travel industry. We offer a broad range of special needs equipment including wheelchairs, scooters, oxygen, walkers and more. Travel agents earn 10% commission on all rentals.

Starwood Hotels & Resorts Worldwide............................................................................................................Booth 60

J. Chris Babb, President chris@grouptourcompany.com (202) 955-5667 1110 Vermont Ave NW, Suite 407 Washington, DC 20005-3558 Since 1975 The Group Tour Company has been customizing all-inclusive tours for travel professionals on the East Coast. Whether you market your own tour product or sell to pre-formed groups, we customize itineraries including accommodations, meals, transportation and escort/guide services.

The Mark Travel Corporation..................................Booth 82 Randi Becker, Public Relations rbecker@marktravel.com (414) 934-1163 8907 N Port Washington Rd. Milwaukee, WI 53201-1460 For 40 years, we have owned and managed several successful vacation brands, including our flagship, Funjet Vacations. We are trusted by the world’s leading airlines and hoteliers to manage their vacation brands and take care of their customers.

THOR, Inc..............................................................................................................Booth 49 Roxanna Stillwell, Travel Agency Account Manager roxanna.stillwell@thortravelservices.com (303) 439-4123 390 Interlocken Crescent, Suite 680 Broomfield, CO 80021 THOR, Inc. is an international travel services company that provides member travel agents benefits from a hotel program with guaranteed commission and discounted hotel rates as well as a car program and services program that offer many other value-added benefits.

Tour Trek...................................................................................................................Booth 32 Stacy Shaw, Associate Vice President of Sales & Business Development sshaw@tourtrek.com (786) 451-2836 Miami, FL 33135

Chris Austin, VP Global Leisure & Luxury Sales Chris.austin@starwoodhotels.com (954) 624-1761 2881 Corporate Way

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Tourism Cares..............................................................................................Booth T 9

Travel Leaders Franchise Group.....................Booth 72

Mike Rea mike.rea@tourismcares.org (415) 377-8043 275 Turnpike Street, Suite 307 Canton, MA 02021 Tourism Cares is the charitable arm of the travel and tourism industry. We unite the industry in three initiatives where, in addition to individual company efforts, we can make a greater difference by working together.

Ron Cerko, Senior Vice President rcerko@travelleaders.com (763) 744-3747 3033 Campus Dr., Suite W320 Minneapolis, MN 55441 We’re focused on one thing and one thing only, helping our members sell travel. Our size, history, and associations put us in a unique position to create and deliver the most comprehensive programs and technology solutions in the industry.

TravAlliance Media...........................................................................Booth T 4

Travel Market Report..................................................................Booth T 1

Courtney Love, Marketing Director clove@travalliance.com (856) 505-1409 593 Rancocas Road Westampton, NJ 08060 For over a decade, our company has stepped outside the box, challenged the status quo, and led the travel trade media with unique print and online products targeting the $100 billion travel agent channel.

Deborah Press, Director dpress@travelmarketreport.com (516) 730-3097 243 South Street Oyster Bay, NY 11771 Travel Market Report is an online publication for travel professionals that delivers in-depth news, analysis and advice daily. We are the industry’s only publication that is dedicated exclusively to travel professionals acting as the VOICE and ADVOCATE of the TRAVEL Professional!

Travel Agent Magazine..........................................................Booth T 3 Andi Washington, Business Development Director awashington@questex.com (773) 895-6662 757 Third Ave, Fifth Floor New York, NY 10017 Travel Agent Magazine has been helping travel agents sell more travel for over 85 years. The award winning editorial staff delivers insightful content to 48,000+ qualified US travel agents. Our web site, www.TravelAgentCentral.com delivers news to over 100,000 unique visitors.

Travel Guard.....................................................................................................Booth 56 Scott Ackerman, SVP of Sales Scott.ackerman@travelguard.com (715) 295-0041 3300 Business Park Dr. Stevens Point, WI 54482 Travel Guard travel insurance and assistance plans are trusted every year by millions of travelers and thousands of companies. Our award winning customer care, products and 24/7 assistance provides your travelers with the coverage and service they need anytime, anywhere.

Travelex Insurance Services, Inc.....................Booth 59 Deb Auxier, Marketing Manager deb.auxier@travelexinsurance.com (402) 505-7050 9140 West Dodge Road, Suite 300 Omaha, NE 68114 Travelex Insurance Services meets the diverse needs of today’s traveler ranging from leisure & corporate, groups, wholesale & more. We cover basic trips to luxury vacations, first payer coverage, family friendly options, commission protection, personalized trainings & superior customer service.

TravelSafe Insurance, a Division of Chester Perfetto Agency, Inc......................Booth 25 Carlos Cividanes, Exec. VP of Industry Relations debbie@travelsafe.com (800) 523-8020 40 Commerce Dr., PO Box 7050 Wyomissing, PA 19610-6050 TravelSafe Insurance offers plans that include coverage for Trip Cancellation/Interruption, Travel Delay, Baggage loss, Medical and Emergency Evacuation as well as 24/7 assistance for emergencies like prescription replacement, and last-minute travel changes such as flight re-bookings, arranging hotels and more.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

TSA Precheck...............................................................................................Booth 14 Richard Lerro, Marketing Specialist richard.lerro@tsa.dhs.gov (571) 227-4328 601 S 12th St. Arlington, VA 20598 Learn More! TSA Pre?®, an expedited security screening program, takes the stress out of travel. No need to remove shoes, laptops, liquids, belts, light jackets. Our intelligence-driven security keeps you moving forward with confidence and peace of mind.

Vacation Express............................................................................. Booth 224

Turismo de Tenerife.......................................................................Booth 84 Rachel Lewis, Managing Director - Quest Travel Adventures rlewis@questtraveladventures.com (800) 693-1815 275 Grove St., Suite 2-400 Auburndale, MA 02466 Tenerife is the largest of Spain’s Canary Islands, located off the coast of northern Africa. The island is a captivating idyll with a remarkable variety in geography—from other-worldly desert landscapes to lush green mountains to stunning seascapes

Turkish Culture & Tourism Office..................Booth 29 Gorkem Kursunlu Kurakus, Director dc@tourismturkey.org (202) 612-6800 2525 Massachusetts Ave NW Washington, DC 20008 Turkish Culture and Tourism Office is a government agency that operates on behalf of Ministry of Culture and Tourism of the Republic of Turkey to promote Turkey’s tourism attractions and destinations in the United States.www.hometurkey.com

UATP..................................................................................................................................Booth 55 Wendy Ward, VP Marketing & Communications wendy.ward@uatp.com (202) 626-4077 1301 Pennsylvania Ave NW Washington, DC 20004-1701 UATP is the airline-owned corporate travel payment solution accepted globally by thousands of air, rail and travel agency merchants. UATP also connects airlines to Alternative Forms of Payment which can expand reach and generate incremental sales globally.

U.S. Department of State, Bureau of Consular Affairs................................................................................... Booth 227 Carly VanOrman vanormanc@state.gov (202) 485-6153 600 19th Street, NW Washington DC 20522

www.ASTAGlobalConvention.org

The Office of Assistant Secretary is the face of Consular Affairs, managing the worldwide consular function, ensuring responsiveness and efficient consular services abroad.

Barbara Tautkus, Sr BDM btautkus@vacationexpress.com (404) 321-7742 11 Piedmont CTR NE, Ste. 400 Atlanta, GA 30305-8005 Vacation Express is a tour operator focused on offering affordable air and hotel-only and air inclusive vacation packages to over 25 destinations, specializing in the Caribbean and Mexico. With over 25 years of experience, Vacation Express has become one of the country’s most trusted tour operators.

Vacation.com.................................................................................................Booth 73 Jo-Ann Scichilone, Executive Assistant jscichilone@vacation-corp.com (703) 740-4246 1650 King Street, Suite 450 Alexandria, VA 22314-2747 Vacation.com facilitates “The Power of the Partnership” between preferred suppliers and its agency members. Profit-boosting benefits include enhanced commissions; air and marketing programs; technology platforms; training and networking; and unique cruise and hotel products. Visit www.joinvacation.com or call 800.848.8756.

World’s Leading Cruise Lines................................Booth 15 Joanne James, Group Marketing jjames@carnival.com (305) 406-5769 3655 NW 87th Ave Miami, FL 33178-2418 World’s Leading Cruise Lines offers everything you need for the perfect getaway. From contemporary to premium to luxury, we have a cruise for everyone. Escape the everyday and experience the high seas like you never have before.

WOW air – BWI.......................................................................................Booth 91 Hafrun Palsdottir, Director of Tour Operator Sales wow@wow.is (354) 590-3000 Katrinartun 12 Reykjavik 105 Iceland WOW air is a happy Icelandic low-cost airline that flies to Iceland from a number of European cities the whole year round and started flying to North America this year.

Aug 29 - Sept 1 Washington DC

Trade Show Directory The trade show is an extension of the education sessions. Meet directly with exhibitors to learn where the industry is going and who will be there to service your clients. Exhibitors as of August 13. Company

Booth #

ABC Global Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 AC Journeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Advantage Rent A Car. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Africa Travel Association. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T8 Airline Ambassadors International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T7 Allegiant Travel Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Allianz Global Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Amadeus North America, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Amawaterways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Antigua & Barbuda Tourism Authority NY. . . . . . . . . . . . . . . . . . . . . . . 35 Aon Affinity Travel Practice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 APL Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T2 Apostille Courier Express. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Apple Vacations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Aqua Hospitality - Aston Hotels & Resorts. . . . . . . . . . . . . . . . . . . . . . . 42 ASTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 ASTA Kenya Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 ASTA Young Professionalâ&#x20AC;&#x2122;s Society (YPS) . . . . . . . . . . . . . . . . . . . . . . . T10 Auto Europe LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Auto France, INC.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Avoya Travel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Bedsonline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Berkshire Hathaway Travel Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Best Western International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 C&H International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Carnival Cruise Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Carey International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Celebrity Cruises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Club Med. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Costa Cruises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 CroisiEurope America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 CSA Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 CTS Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Cunard Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Cynab Voyages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Designer Trips Argentina. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 E A Holidays Ltd.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Egyptian Tourist Authority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Embassy of Ecuador to the United States . . . . . . . . . . . . . . . . . . . . . 102 Exclusive Group Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Experience Morocco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Gray Line DC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Company

Booth #

Greater Fort Lauderdale CVB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Hawaii Visitors and Convention Bureau . . . . . . . . . . . . . . . . . . . . . . . . . 43 Hickory Global Partners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Holland America Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hyatt Zilara and Hyatt Ziva . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 IATAN (International Airlines Travel Agent Network). . . . . . . . . . . . . 28 INSUREANDGO, a MAPFRE company. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 International Expeditions Travel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 International Holidays Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Intrepid Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Irro-Reisen Coach Charter Germany & Europe. . . . . . . . . . . . . . . . . . . 81 Island Travel & Tours Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Israel Ministry of Tourism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 John Hancock Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Jordan Tourism Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Korea Tourism Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Las Vegas Convention and Visitors Authority. . . . . . . . . . . . . . . . . . . . 64 Made. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Mailpound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Malta Tourism Authority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Marriott International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Marysol Travel Cuba. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 MedjetAssist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Messe Berlin North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Mexico Tourism Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Myanmar Tour Operators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 National Association of Career Travel Agents. . . . . . . . . . . . . . . . . . 205 National Background Check, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 National Harbor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 National Transaction Corporation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Nevis Tourism Authority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 New York City Vacation Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 OASIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Omega World Travel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Passport Online Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Personalized Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Princess Cruises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Puerto Rico Tourism Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Results Travel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Reykjavik Excursions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Riu Hotels and Resorts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Ripcord Travel Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

www.ASTAGlobalConvention.org

Exhibitor Listing continued on page 50

Aug 29 - Sept 1 Washington DC

Exhibitor Listing continued from page 49

Company

Booth #

RoamRight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Royal Caribbean International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Sabre. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Sandals & Beaches Resorts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Scenic Cruises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Sea World Parks & Entertainment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Seabourn. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 ShoreTrips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Silversea Cruises, Ltd.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Sixt Rent A Car. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Skal International-USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T6 Snaeland Travel Iceland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Spain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Special Needs Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Starwood Hotels & Resorts Worldwide. . . . . . . . . . . . . . . . . . . . . . . . . . 60 The Group Tour Company, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 The Mark Travel Corporation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 THOR, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Company

Booth #

Tour Trek. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Tourism Cares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T9 TravAlliance Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T4 Travel Agent Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T3 Travel Guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Travel Leaders Franchise Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Travel Market Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T1 Travelex Insurance Services, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 TravelSafe Insurance, a Division of Chester Perfetto Agency, Inc. . 25 TSA Precheck. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Turismo de Tenerife. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Turkish Culture & Tourism Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 UATP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 U.S. Department of State, Bureau of Consular Affairs. . . . . . . . . . 227 Vacation Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Vacation.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 World’s Leading Cruise Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 WOW air - BWI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

We all want to grab something and run – Who has time to hang around? Customers are always on the go; provide travel proposals as quickly as customers need them. Like a coffee to go. We know customers are demanding more, wanting quicker results, faster information and all on the go. Whether traveling for business or pleasure, your customers don’t want to hang around. But can you turn travel proposals into a mobile friendly email in seconds? At Sabre®, we understand the demands your customers have, and that’s why we are always innovating to help you do more in less time. Clipboard helps you create personalized and branded air, hotel and car proposals from Sabre® Red™ Workspace classic view using simple cut and paste functions — don’t waste time with messy formatting! See how Clipboard is helping travel agents create personalized and branded air, hotel and car proposals from Sabre Red Workspace classic view using simple cut and paste functions – don’t waste time with messy formatting! Some of the benefits of using Clipboard are: •

Automates the process of issuing proposals and communications outside of the usual itinerary product tools

•

Customisable output (Agency address and logo displayed)

•

SmartPhone friendly display

•

Ability to add an Agency Mark-Up

•

Controlled via Agency Admin Tool for ease of deployment

What are your peers saying: “Clipboard is saving us nearly 80% off proposal and itinerary email processing time, significantly reducing agency costs.” — Travel Management Company 2013 Clipboard is the second most used app on the Sabre Red App Centre – discover why reviewers give it 4 stars out of 5, download it today! 50

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC

Trade Show Floor Plan

51 Regency Ballroom Entrance

Regency Gallery Hallway T7

201

203

202

Prize drawings on both Monday and Tuesday!

Ambassadors Ballroom Entrance

T10

204

205

213

212

211

210

209

208

214

215

216

217

218

219

206 220

221

229 ASTA Booth

227

226

225

www.ASTAGlobalConvention.org

224

223

222

Aug 29 - Sept 1 Washington DC

What happens in D.C. does not stay in D.C.

ASTAPAC is the path by which ASTA supports political causes, legislation, regulations and initiatives that promote the travel agency cause. • ASTAPAC dollars help change political futures • ASTAPAC dollars help gain access to key legislators who play important roles in determining the collective future of our industry

Decisions made here impact travel businesses across our nation.

Maintaining a strong PAC will allow ASTA to gain access to key legislators who play important roles in determining our collective futures. Our advocacy successes are thanks to the travel agents and agencies who contribute to the ASTAPAC program.

• ASTAPAC dollars shape legislation to reflect your best interest

ASTA.org/AdvocacyAction Making a Difference Just Got Easier

www.ASTAGlobalConvention.org

ASTA.org Aug 29 - Sept 1 Washington DC

Travelsense.org

@ASTAAgents

ASTA Premium Members A & I Travel Service, Inc. AAA Allied Group, Inc. AAA East Central AAA Mid Atlantic AAA Minneapolis ABC Global Services Acendas ADA Travel ADTRAV Travel Management Aladdin Travel & Meeting Planners All Direct Travel Services All Travel Altour American Express Travel & Lifestyle Services Andrew Harper Anthony Travel, Inc. ATP International USA Avoya Travel Balboa Travel, Inc. BCD Travel Blue Ribbon Business Travel International Brentwood Travel Breton Village Travel Services, Inc. Brownell Travel, Inc. Bursch Travel/American Express C & H International Cadence Caravan Tours, Inc. Carlson Wagonlit Travel Carolâ&#x20AC;&#x2122;s Travel Service & Cruise Center Carrousel Travel American Express Casto CCRA Travel Commerce Network CheapOair Christopherson Business Travel CI Azumano Travel Service Colpitts World Travel Colwick Travel Corporation Conlin Travel, Inc. Connoisseur Travel Ltd. Corporate Travel Management Corporate Travel Planners Covington Travel Crucon Cruise Outlet Plus, Inc. Cruise Planners - American Express Travel CruiseOne/Cruises Inc

CTA Travel Direct Travel, Inc. Ensemble Travel Executive Travel Associates/HRG Expedia CruiseShipCenters Express Travel First Coast Tours, Inc Dba Wallace Pierson Travel Flathead Travel Service, Inc. Flight Centre USA Forest Lake Travel Fox World Travel, Inc. Friendly Travel Inc. Frosch International Travel Gant Travel Management Gateway Travel Service Geraci Travel Global Travel Hess Corporate Travel Hickory Global Partners, LLC International Cruise & Excursions Inc Joselyn, Tepper & Associates and Travel Agency Managment Solutions (TAMS) LBF Travel, Inc. Legacy Travel, Inc. Leisure Travel Alliance, Inc. Luxe Travel Management/TSI MacNair Travel Management/American Express Mansour Travel Company MAST Vacation Partners, Inc. Maupin Travel, Inc. McCabe World Travel, Inc. Menno Travel/American Express Merit Travel Group, Inc. Montrose Travel Moraga Travel, LLC MSP Travel Group, Inc. National Travel Service Odysseys Unlimited Inc. Omega World Travel Ovation Travel Group, Inc. Palm Coast Travel Plaza Travel Priceline.com Incorporated Rovia, LLC Safe Harbors Business Travel Group

www.ASTAGlobalConvention.org

Signature Travel Network Strong Travel Services, Inc. Tangerine Travel LTD The Auto Club Group The Travel Society, LLC The Travel Team, Inc/American Express Travel and Transport, Inc. Travel Experts Inc. Travel Leaders - Maple Grove, MN Travel Leaders - Fort Wayne, IN Travel Leaders - Houston, TX Travel Leaders / LMR, Inc. Travel Leaders Child Travel/Albany Travel Travel Leaders Group Travel Leaders/ Goliâ&#x20AC;&#x2122;s Avenues of Travel Travel Leaders/Travel Plus Travel Management Partners, Inc. Travel One Travel Planners International, Inc. Travel Time Travel Agency, Inc. Travelink/American Express Travel-On, Ltd. TravelQuest TravelSavers TravelStore Travizon, Inc. Uniglobe Travel International Uniglobe Travel Partners Unique Travel of Palm Beach, Inc. Universal/Accent Travel - American Express Vacation Superstore Network Inc D/b/a Best Price Cruises & Tours Valerie Wilson Travel, Inc. Viking Travel Service Virtuoso Vision Travel Solutions Wayland Travel, Inc. Western Association of Travel Agencies Wings Travel Group WMPH Vacations World Travel Bureau, Inc. World Travel, Inc. WorldTravelService Wright Travel Your Travel Center, Inc. As of July 31, 2015

Aug 29 - Sept 1 Washington DC

ASTAPAC Salutes 2015 Donors The American Society of Travel Agents Political Action Committee (ASTAPAC) is a special fund established under the federal election laws to allow ASTA to collect voluntary contributions from our members for the purpose of supporting political candidates and parties. Since 1979, ASTAPAC has strengthened the collective voice of the Society’s membership before the United States Congress and the White House. Put simply, our advocacy successes would not be possible without the support of the industry leaders listed below who have contributed to the PAC program. SUPERNOVA ($5000+): ASTA Midwest Chapter Commonwealth Business Travel Group Corporate Advisory Council Enterprise Holdings PAC Jackie Friedman John Haskins Sabre PAC Virtuoso

NOVA ($1,000-$4,999): ASTA Arizona Chapter Roger Block Gloria Bohan Marc Casto Roger Hale Margaret Haskins Denise Jackson / Balboa Travel John Lewis Lauren Matthews Steve Orens Vickie Powell Signature Travel Network TravelStore Lee Thomas Jennifer Wilson-Buttigieg Marilyn Zelaya / Willow Glen Travel

GOVERNOR’S CLUB ($500-$999): A&I Travel ASTA Central Atlantic Chapter ASTA Hawaii Chapter ASTA Long Island Chapter

ASTA Pacific Northwest Chapter ASTA Southeast Chapter Linda Bourgeois Frederic Bursch CTS Systems Richard Darling Claudia Darling Michael Dixon Heather Dolstra Direct Travel Robert Duglin Karen Dunlap Jay Ellenby Pamela Faust Mike Greenwald Michael Grueninger Yana Gutierrez William Haire Ernie Held Alan Hess Pam Irwin Zane Kerby Uniglobe Travel Partners Deborah Mangas Barbara Markham Deborah Masters Eric Maryanov Barbara Mazzola Julie McClure Mark Meader Merit Travel Group Eben Peck Mary Peters Jorge Sanchez Richard Shore Jr. Susan Spain Gregory Stewart Gloria Stock Mickelson

www.ASTAGlobalConvention.org

Ann van Leeuwen Ralph Vasami Duane Wallace Hope Wallace

PRESIDENT’S CLUB ($250-$499): Craig Baldridge Donald Buynack Andrea da Rosa Christopher Dane Laura Davis Betsy Geiser Wendy Goodenow Jeffrey Gundlach Richard Haymaker Cheryl Hudak Elizabeth Hoppe Mary Krueger Geoffrey Landis Rochelle Lieberman Thomas Markham Ryan McGredy Graham Mosey NACTA Atlanta Chapter Virginia Peterson / MSP Travel Group Olga Ramudo Patrick Reynolds Douglas Risser Mary Seifert Ann Waters Mike Weingart Victoria Travel

Aug 29 - Sept 1 Washington DC

TEAM 100 ($100-$249): ASTA New Jersey Chapter ASTA Orange County Chapter All Inclusive Vacations Karen Adamitis Angel Anger Susan Aft Cynthia Albright Marilyn Allegra Randi Becker Terrie Berger-Davis Susan Biver Staci Blunt Lucy Borkowski Colleen Brechon Gloria Bochenski Michel Boyd / Signal Travel & Tours Patricia Brown Les Burger Paul Busang Jennifer Camel Juan Carlos Carrillo Peter Carideo Carol’s Travel Services Danny Ching Anthony Cimino Ron Cole Barbara Colombo Anthony Cosenza Joann Costagliola John Cruse Cindy Cunningham Jose da Rosa Directional Strategies Travel Cindy Erickson Eclipse Travel Lynn Farrell

Mary Pat Flanagan Carole Formento Marilyn Fredricks Sharon Fritz Linda Furlan Jo-Marie Gagala Joanne Gardner Diane Gelaude Joanne Giampa Judith Gibbs Ruth Ann Gray Donna Greenwald Joan Kay Grossman Jesse Guerra Nita Haas Marie Hager Judy Hall Robert Harris Amy Lynn Hartline Gwyn Hay Miriam Hernandez Paula Hilderbrand John Hill Angie Hill Ann Hollywood Janice Ierulli Barbara Jathas Charles Jones Carol Kalisz Kimberly Kelly Judith Keslik Ilene Koenig Robert Kolnick Debra Kopeshke Nancy Kozlowski Linda Kozon Neal Kraemer Toni Lanotte-Day Kimberly Launer Carol Lekki Marilyn Lindberg Frances Lindsey Cynthia Lucking Laura Lukasik Robert MacDonald Barbara Maxwell Lynda Maxwell Bill McCue Rebecca McKay Maria Del Carmen Merlos Jennifer Michels Raymond Miyashiro

Dianne Moore Anatalia Montano Kate Murphy Jane Norman John Oâ&#x20AC;&#x2122;Riordan Susan Paczosa Lucy Penna Picture Perfect Travel Barbara Pokornowski Jeanette Quetel Debra Quinn Paula Quon Mary Reporto Mary Reuther Isaac Reynolds Sheri Richer Henry Ristic Diana Ritter Laura Rodriguez Royal Travel & Tours Giselle Laborde Sanchez Steven Sanchez Marge Santo Monique Sattler Sentinel Travel Kimberly Schneider Mary Ann Schneider Richard Schwartz Janet Seno Shama Travel/Rajib Goyal Rachel Shimamoto Susan Shimkus Pam Sigler Krystina Slotwnski Nancy Staples Christine Strauss Mary Sturm Charles Sturm Walter Sturm Judy Sumka Fred Teichen Pat Tervola Stephen Thomas-Schulere Robert Thompson Alice Tillem Jack Tillem Rita Tosto Travel 100 Group Travel Leaders of Naperville Renaud Urban Nancy Van Allen Mary Beth Walsh

James Ward Shirley Webster Daniel Webster Phara Webster Donna Welke Linda Wendler John Werner Maureen Wilkinsow Elizabeth Wolak Michael Wolinski World Class Travel Norma Zarate Caryn Zavislak Lorrie Zinda

PATRIOT ($1-$99): Alpha Travel Brinda Amin Raju Ahmed Jeannie Anderson Denise Anderson Ricky Ardis Stephan Atlee Jeff Baer Peggy Barnard Shelia Bear Judith Berry Pat Buckholt James Buschbach Joanne Buschbach Linda Calendine CG ConciergeTravel Inc Charmaine Chan Connie Corbet Elizabeth Cox Isaac Cymrot Leila Dada Csilla Dali Da Rosa Travel Donna Delpier Rebecca Donaldson ETNA Tours Patricia Fulton Leslie Garner Kurt Goldschmidt Alan Goodwin Adrienne Greben Nathan Griffiths Susan Hacker Pat Hager Ardeen Harris

www.ASTAGlobalConvention.org

Marie Hastava Henry Hastava Jennifer Honaker J&L Travel Ken Kimi Debbie Lane Dan Lanser Rodney Lau Esperanza Lawson Sheri Machat David Mackey Magic Carpet Travel Helen Maley Kay Mayer Carol McConnell Carol McParland Gregory Milestone MK All Around Travel Inc. Tamara Monaghen Penny Nollenberger NACTA Long Island Chiaki Nakayama-Jones Eugene Nicewonger Dale Oakes Theresa Payne Holly Peck Steve Powers Gabriella Tatiana Price Wendy Schwartz-Mix Chris Seddelmeyer Kathleen Seiwert Dorothy Shirk Rhonda Shumway Dan Smith Ken Solomon Cathi Solla Gretchen Stalb Debra Sternberg -Kalsmith Larry Strayer Michael Sutko Deborah Taylor Patty Thorington Mark Torpey Trans World Travel Jeannine Ventimiglea Joseph Ventimiglea Werlhi Travel/Susan Wehrli Jeanette Yanuzzi Norma Zarate Contributions received through August 13, 2015

Aug 29 - Sept 1 Washington DC

Visit us at

Booth #225

Carey International is the trusted leader in innovative chauffeured service solutions, customer-centric travel technology, and ground transportation logistics management; providing world-class service, unparalleled safety, and general peace of mind to the world’s most discerning travelers since 1921. Spanning more than 1000 cities worldwide, Carey’s award-winning global franchise network offers consistent standards of service and unmatched duty of care for both travelers and arrangers across two distinct brands.

Carey® features a world-class fleet of late-model executive and luxury vehicles, a corps of professional chauffeurs, and a full portfolio of specialized transportation logistics management services including Meetings and Events, Private Aviation Ground Transport, and Road Shows.

Embarque® offers flexible, modern transportation utilizing a late-model fleet of EPA SmartWay® certified fuel-efficient vehicles and a team of professional drivers dedicated to offering a unique car service experience that raises the bar on efficiency and productivity for any class of traveler.

1-800-336-4646

www.careyconnect.com

One Destination. All the products you need to succeed.

www.ASTAGlobalConvention.org

Aug 29 - Sept 1 Washington DC