In case of Emergency

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IN CASE OF EMERGENCY Ananya Mittal Rupesh Vyas National Institute of Design, Ahmedabad






ARE WE PREPARED TO HANDLE EMERGENCY SITUATIONS?


WHAT IS AN EMERGENCY?



HOW ARE EMERGENCIES MANAGED?


PRE-EMERG

EN CY

EN RG

ER GE NC

Y

POST-EME C

Y

ING R DU

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)

EM


1

N TIO A P CI TI N .A

PRE-EMERG

EN CY

EN RG

ER GE NC

Y

POST-EME C

Y

ING R DU

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)

EM


1

C TI N .A

N TIO A P I

2. ASSESSMEN T

PRE-EMERG

EN CY

EN RG

ER GE NC

Y

POST-EME C

Y

ING R DU

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)

EM


1

C TI N .A

N TIO A P I

2. ASSESSMEN T

3. P RE V

EN TI O

N

PRE-EMERG

EN CY

EN RG

ER GE NC

Y

POST-EME C

Y

ING R DU

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)

EM


1

C TI N .A

N TIO A P I

2. ASSESSMEN T

3. P RE V

EN TI O

N

EN CY

4. E PR

PRE-EMERG

RAT PA

ION

EN RG

ER GE NC

Y

POST-EME C

Y

ING R DU

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)

EM


1

C TI N .A

N TIO A P I

2. ASSESSMEN T

3. P RE V

EN TI O

N

EN CY

4. E PR

PRE-EMERG

RAT PA

ION

E

ON S

C

5.

ING R DU

EM

RE SP

EN RG

ER GE NC

Y

POST-EME Y

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)


1

C TI N .A

N TIO A P I

2. ASSESSMEN T

3. P RE V

EN TI O

N

EN CY

4. E PR

PRE-EMERG

RAT PA

ION

E

ON S

C

5.

ING R DU

EM

RE SP

EN RG

ER GE NC

Y

POST-EME

RY OVE 6. REC

Y

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)


1

C TI N .A

N TIO A P I

2. ASSESSMEN T

3. P RE V

EN TI O

N

EN CY

4. E PR

PRE-EMERG

RAT PA

ION

E

ON S

C

5.

ING R DU

EM

RE SP

EN RG

ER GE NC

Y

POST-EME

RY OVE 6. REC

Y

Intergrated Emergency Management model (IEM) Essex County Fire and Rescue Service - Civil Protection and Emergency Management (2011-12)


“Development cannot be sustainable unless disaster mitigation is built into the development process. The Yokohama Strategy (1994) emphasized that disaster prevention, mitigation and preparedness are better than disaster response in achieving the goals and objectives of vulnerability reduction. Vision 2020 is to build a safer and secure India through sustained collective effort, synergy of national capacities and people’s participation. Disaster response alone is not sufficient as it yields only temporary results at a very high cost. Prevention and mitigation contribute to lasting improvement in safety and are essential to integrated disaster management.�


WHO IS INVOLVED IN MANAGING EMERGENCIES?


POLICE security of person and property 100 - Police Control Room 181 - Abhyam Helpline, 1091 - Women Helpline, 1095 - traffic helpline, 1096 - Counselling 1064 - Anti-corruption Helpline.

FIRE SERVICE potentially harmful fires, rescue operations 101 - Fire Station Control Room 102 - Ambulance

EMERGENCY MEDICAL SERVICE reduce loss of life or damage to health 108 - GVK EMRI medical emergencies, ambulance 102 - Fire Station Control Room


100 181

101

1091

108 1095

1064

1096

102


The ambulance before it is branded.


Interioir of the ambulance.


The ambulance used by Fire Services.


Interaction with Fire Chief M. F. Dastoor


Fire and Rescue vehicles.


101 Control Room


Multiple jumping telephone lines.


Multiple jumping telephone lines.


Analogous system at 101 Control Room.


Analogous system at 101 Control Room.


Vulnerable groups

Victims

Trainers

Emergency Situation Active Citizens

Bystanders

Learners

Emergency Service Personnel


Sudden onset, dangerous and potentially life threatening. Need for better integration of emergency services. Low awareness of emergency helplines. Need for Policy changes and inculcating basic etiquettes in people (such as making basic first aid training mandatory, and putting in place a proper certification for paramedics etc.)


WHAT CAN WE DO AS DESIGNERS?


No delivery mechanisms for existing information. Need for a scalable solution. Understand the psychology of people facing the emergency. Create a better connect between the helplines and people . Develop reflexes so that they are mentally prepared to handle emergencies.


Mobile app for crtical emergencies.


When you find yourself in an emergegency (such as a house fire), go to the ICE app on your smartphone.

https://media.licdn.com/mpr/mpr/p/7/005/068/334/0d3f8c1.jpg


From your pre-set scenarios select the emergency situation you are facing.


The app lets you send an SOS message to your pre-set emergency contacts if you want.

http://www.nbc24.com/uploadedImages/wnwo/News/Stories/fire%20escape.jpg


Then it gives you very simple steps to resolve the situation.


Then it gives you very simple steps to resolve the situation.


Then it gives you very simple steps to resolve the situation.


Once you are safe, it informs you about the relevant helpline you can contact.

http://postmediamontreal.files.wordpress.com/2012/11/mfc12_1018_fire00813.jpg


You can also dial the helpline using the app itself.


The relevant emergency services will be on their way to help resolve the situation.

http://www.thehitavada.com/images/FIRE-1.jpg


HOW CAN WE TAKE THIS FORWARD?


Website with resources for emergency preparedness.








NEXT STEPS?


Testing of visual language for better cognition.


THANK YOU Ananya Mittal ananya@nid.edu Rupesh Vyas rupeshv@nid.edu


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