MEDICAL AFFAIRS
EXCELLANCE COORDINATOR INTERVIEW
TRANSFORMATION PROJECT SUPPORT
INTERVIEW BRIEF - OPTION 2
August15,2023
AngelaR.BlackmonEXCELLANCE COORDINATOR INTERVIEW
TRANSFORMATION PROJECT SUPPORT
INTERVIEW BRIEF - OPTION 2
August15,2023
AngelaR.BlackmonApproaching leadership regarding the benefits and impact of a transformation program within Medical Affairs requires a thoughtful and strategic approach: These steps will provide a comprehensive overview.
Clarify Objectives & Metrics
Quantify the Impact
Connect to Business Objectives
Communicate Effectively
HIghlight Continious Improvement
Provide Value/Benefits
Engage Key Stakeholders
Create Comprehensive Reporting
Obtain a clear understanding of objectives and metrics to measure success.
Utilize KP's (key performance indicators that demonstrates positive impact.
Engage key stakeholders to get their input and support. This will build credibility and ensure alignment
Provide data and evidence to quantify impact
Analyze data before and after Conduct interviews, surveys, and gather feedback to display achievements
Inform leadership that the transformation program is an ongoing process New iterations will build & drive current success
Meet with leadership to present the findings and discuss the impact
Use visual aids to present data in an simplified and understandable format
Create a report that highlights the benefits and impact of the transformation
Provide quantitative and qualitative data demonstrating how the program addresses the challenges and will improve operations
Provide success stories from other teams who have benefitted from the transformation
Provide a list of frequently asked questions and concern that leadership may have and prepare answers and potential solutions
Follow up with leadership to address any additional questions, concerns or information
Opportunities and sustainability
Enhance customer satisfaction
Improve efficiency
Drive agility
Project Management
Plan organize, execute the transformation program successfully
Strategic Thinking
Knowledge, Skills & Abilities to present Transformation findings to Senior Leadership
Understand and align the transformation program with organization goals
Identify obstacles and opportunities
Provide a clear road map to achieve outcomes
Problem Solving
Identify potential obstacles & challenges
Develop solutions
Stakeholder Management
Address concerns and maintain alignment throughout the process
Data Analytical
Gather & analyze data access impact
Use data to make informed decisions
Be flexible and adaptative to change
Ability to pivot
Stay focus and persevere through challenges
Resistance of employees to accept and embrace change.
Implement change management principles
Understand, plan, implement, and change
Sets clear goals for change initiatives
Provide support, address concerns, foster a positive attitude
Drive focus on immediate action, measurable outcomes, and internal capabilities