Terrica J. Brooks
Project Manager
Hello!
Thankyoufortheopportunitytobeconsideredfortheopenpositionwithinyourorganization.Over thepast10years,Ihaveworkedinthe IT andtelecommunicationsindustryasa ProjectManager managingprojectsfrombeginningtoend.Asaprojectmanager,Iamproficientinapplying projectmanagementmethodologies,suchasAgile,Waterfall,andhybridapproaches,to effectivelyplan,execute,andcontrolITprojects. Iamskilledindefiningprojectscope.objectives anddeliverables. Additionally,Icreatecomprehensiveprojectplansandmanageprojectbudgets andresources.
Ihaveprovenabilitywithleadershipandteamcollaborationtoleadandmotivatecross-functional teamsandfosteracollaborativeenvironmenttoachieveprojectgoals Myeffective communicationandinterpersonalskillsenableeffectivestakeholdermanagement,team coordinationandresolutionofconflictorissues IhaveasolidunderstandingofITsystems, infrastructure,andsoftwaredevelopmentlifecycle Abletoengagewithtechnicalteams, comprehendcomplextechnicalconcepts,andeffectivelytranslatebusinessrequirementsinto technicalspecifications
Iamalsoproficientinidentifyingandmitigatingprojectrisksandissues,ensuringproactiverisk assessmentandappropriateriskresponseplanning Experiencedinmaintainingproject governance,monitoringkeyperformanceindicators,andimplementingcorrectiveactionstokeep projectsontrack. Inaddition,Iamskilledinimplementingqualityassuranceprocessesand conductingthoroughprojectreviewstoensureprojectdeliverablesmeetorexceedquality standards.Knowledgeableinconductinguseracceptancetestingandfacilitatingclientfeedback todrivecontinuousimprovement.
Ibelievethatmyskills,trainingandexperiencematchtherequirementsofthisopenopportunity andIlookforwardtohearingfromyousoonandworkingwithinyourorganizationinthefuture.
Thankyouforyourtimeandconsideration.
Regards,
Terrica J. Brooks
919-986-4850
terricaj32@gmailcom
Raleigh,,NorthCarolina
TERRICA J. BROOKS
IT Project Manager
Experience
AdvanceAutoCorporate
ITProjectManager,Sept2021-Jan.2023(Contract)
ManagingallDigiProjectsforAAP(AdvanceAutoParts)regionsupgradesfrom existingtonewinstallations
Completed1152outof1070(98%)digitalcellulardevicesatAAPstoreswithina6monthinterval,averaging48deploymentsperweekfromQ1-Q3metrics.
Acquiresresourcesandmanagesallinternalandexternalprojectresourcesto ensureontimescopedeliverywereefficientwithexecutivesummaryandCritical RidicCharts
Engagesprojectteamcontinuouslyandprovideprojectstatustoallstakeholders
RedHat,Raleigh.NC
PFEProjectManager,April2021-Sept.2021(Contract)
BachelorofArts
Criminal Justice
JohnsonC.SmithUniversity,May2012
EDUCATION CERTIFICATIONS
ProjectManagement(PMP)
Pending ITILv3Foundation
ProjectManagement
HarvardBusinessCorpLearning
AT&TTechnology&Ops.Leadership
Transformation
-LeadingwithDistinction
-NetworkTransformation
Skills/Tools
PerformanceFieldEngineeringteamthatdevelopedtrainingsforcloudnative applications
EnsuredthatallprojectactivitieswithbrandingandenablingsoftwareviaRedHat EnterpriseLinux
DevelopedandenforceadeliverabletoplantoestablishCloudNative,Ansible& AutomationandHybridCloudInfrastructure
Monitoredandcontrolledmilestonedatesforinternalplatformsthatenabled virtual,privateandpubliccloudenvironmentswithRHEL(RedHatEnterpriseLinux) formodernworkloads
EngagedwithecosystempartnerssuchasIBM,AWS,MicrosoftAzure,Googleand
Verizon,Cary,NC
ProjectManager,Feb.2016-Feb.2021
Managedassignedprojectsandresponsibleforthedeliverycommitmentsdefinedby thecontractandthe(SLA)ServiceLevelAgreements
Managedandcompleted3,500(OfficeDepot)storesbyupgradingIOS91to105 clusterforCPE,HPV,FIOS,andprivatenetworkforExistingandNextGenerationStores Network(NGSN)
Coordinatedcomplexdata,projectsanddevelopedmeetingcharters,schedulesand riskassessmentstokeepmanagementandcustomersabreastwithupdated information
Prioritizedworkensuringcross-projectdependenciesareidentifiedandplannedin supportofprojectcompletion
AT&TCorporation,Atlanta,GA
ProjectManagerCoordinator,ClientSupportServices,July2016-Feb.2016
DocumentedflowsystemsinOracletotrackallprojectswithAT&T
Ensuredsalesandmarketingrequestwerecommunicatedeffectivelyto techniciansandengineerstotrackproductionandaccuratedelivery
ConductedmeetingswithSalesAccountTeamonscopesofproductbasewith BroadbandandCellularDevices
Validatedandmanagedinternetservice,privatetransportnetworkcontracts withsalesaccountteam
Builtanddesignedprocessestomanageserviceswithinterfaceoforderingfor AT&Tcustomers
O l
TRAININGS CloudInfrastructure ORACLE MSAzure MSOffice SmartSheet GoogleDoc/Sheet AgileMethodologies ProcessImprovement Trello Linux Kubernetes Kaban Linux CRMServiceNow ContentBuilding
PROJECT MANAGER 90-DAY PLAN
90 60 30 60
30DAYS
Becomefamiliarwithroleand responsibilities
Meetwithteams,leaders,learnthetools, applications,&systemstoperform responsibilities
Understandobjectives,goals& expectations
60DAYS
Begintosupportteamgoals, missioninitiatives&projects Provideleadershipupdates ensuringalignmentofprojects
90DAYS
Stakeholders,IT,SME's,Vendors
Buildrelationshipswithkeyleaders; Understand/establishmeetingcadence Proactivelyidentifyandtroubleshoot projectcomplexities
-ProjectCharters
-ProjectSchedules
-ProjectPlans
-RiskAssessments
Continuetobuildtransparent relationshipswithinteamand cross-functionally Workindependentlytosupport andleadprocesses&projects Maximizeopportunitiesto enhancewaysofworkingand processes Drivecontinuousimprovement, agilityandaccountability
Actassubjectmatterexpert& pointofcontact Page4
Why Hire Terrica
Skills, education and experience strongly match job description therefore, can quickly add value to the team
Skilled in managing project schedules, budgets and resources
Ability to effectively communicate across all levels of the business and drive continuous improvement
Capability of managing relationships with third-party vendors and contractors, tracking invoices and managing deliverables
Knowledgeable in conducting user acceptance testing
Proficient in identifying and mitigating project risks
Customer focused, anticipates needs and strive to go above and beyond expectations
High Integrity - "Doing things right & Doing the right things"
terricajbrooks21@gmail.com 919-986-4850 ROLE ATTRACTIONS Project Management Leadership Business Analyst SKILLS/ABILITIES
in applying Project Managment methodologies Understands SDLC Effectively plan, execute and control projects Effective communication Foster collaborative work environment Lead & motivate cross-functionally Analyze impact of projects and identify automation opportunities Creation of reports & dashboards
Proficient
Leverage my passion, skills and education in project management and executive administrative support Utilize data tracking systems, tools, metrics to identify independencies around project tasks and deliverables
with key stakeholders CONTACT INFORMATION
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Collaborate
About Terrica
