DESIGN Mattelmäki Design probes
s the innovative userhis dissertation examine es are ch called probes. Prob centred design approa fented and based on sel explorative, design ori nal at revealing users’ perso documenting. They aim pathy. design and support em perspectives to enrich d the probes ing new challenges an The design field is fac n has ges: The focus of desig are linked to these chan Along with oducts to experiences. extended from plain pr from performthe user has changed this change the view of rstood actors. more holistically unde to ers um ns co d an ers empathise. es requires an ability to Designing for experienc signerly way of are seen to support de Empathic approaches concept sign. The user-centred working in concept de which new disciplinary teams in design is done in multi and creativity. facilitate cooperation practices are needed to ve raised pirational character ha The probes and their ins community. cussion in the design a wide interest and dis and business ed both to experimental pli ap en be ve ha ey Th yet appeared. consideration has not projects but a detailed ch, describes uces the probes approa This dissertation introd , how they ples what the probes are with illustrative exam concludes the different projects, and in ed pli ap en be ve ha book is of applying them. The reasons and practices ers and it , students and practition addressed to academics on literature applying probes based offers instructions for es. and well-tried practic
i Tu u li M a tt e lm ä k
Tuuli Mattelmäk i (1965) works as a researcher an d project manag er at the University of Art and Desi gn Helsinki. Durin g her research sh e has worked in several projects for developing tool s and processes for user-centred pr oduct concept design. Being educ ated as an indu strial designer sh e has applied he r design thinking skills in enhanc ing innovative approaches that are inspired by the richness of hum an experiences an d everyday prac tices. Her resear ch with design probes has insp ired students an d organisations to apply the approach in vario us projects. Sh e has been activel y involved in se veral user stud y cases and colla borations with th e partner compa nies. Her public ations include articles about pr obes, empathic design and desi gn for user experience.
ISBN 951-558-211-3 UNIVERSITY OF ART AND DESIGN HELSINKI
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