Hancocks

WHOLESALE: DEPOT UPGRADE

Hancocks unveils revamped Newcastle depot

The upgrades will make the shopping experience even better for customers.

Confectionery wholesaler Hancocks is relaunching its Newcastle depot, based in Chester Le Street, after an upgrade.

The depot has been given a new reception area to greet customers and answer queries, and new racking has been added throughout. Checkouts, aisle end boards, promotion areas and lighting have all been replaced to improve customer experience, and the store has been painted inside and out.

The wholesaler will hold a reopening event to mark the occasion, ahead of its grand reopening on 12 August, which will be attended by suppliers from across the UK, local retailers and customers alongside the team from Hancocks. More than 100 deals will be available on the day, alongside prizes and giveaways.

Hancocks’ Chief Operating Officer Jonathan Summerley said: “The last 18 months has been tough for businesses across the UK. Whilst online has boomed for everyone, investing in bricks and mortar stores is equally important and that’s something we’re committed to at Hancocks.

“Our depots have always been an essential part of our business and many of our customers still prefer to purchase in this traditional way. They can also benefit from the years of experience and knowledge our dedicated teams have when it comes to confectionery, find out about the trends in the marketplace, discover up and coming brands and of course take advantage of all our great deals and offers.”

He added: “We’re delighted with the revamped Newcastle store and are looking forward to welcoming customers back in. The upgrades we’ve made will make the shopping experience even better for them.”

Hancocks has 14 cash and carrys across the UK and an online channel.