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Before You Go

POST OFFICE

Post Office’s Heathrow Airport operations take off

The openings coincide with an increase in travel bookings, particularly since the re-opening of the US border to UK citizens travelling for leisure.

Post Office has restarted its operations at Heathrow Airport as traveller numbers increase after the easing of Covid restrictions.

The new branch at Terminal 5 and the restored branch at Terminal 3 are both situated in WHSmith stores and operated by WHSmith.

Post Office says the openings coincide with an increase in travel bookings, particularly since the re-opening of the US border to UK citizens travelling for leisure. Post Office added that it will be closely monitoring what impact the emergence of the Omicron variant of coronavirus could have on visits to its branches. The branches offer travellers the opportunity to send any last-minute letters or parcels before departing on holiday or pay a bill. They also give the tens of thousands of airport employees the ability to access cash quickly and conveniently or make deposits, and make use of mail and bill payment services.

In addition, travelling customers can also choose to take advantage of the ‘Local Collect’ service where they can get any holiday or business travel purchases sent to the Post Office at Terminal 3 or Terminal 5 and collect them prior to boarding their flight.

The branches, which are located on the ‘landside’ sections of the airport, are open between 6am and 7pm.

Katie Secretan, Strategic Partnerships Director, said: “I’m delighted we’re now back up and running at one of the world’s busiest airports with our trusted strategic partner WHSmith. Tens of thousands of airport workers will benefit from being able to use our services; and for travellers who need to send off an important letter or parcel before jetting off on holiday, our branches will enable them to do that.”

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