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JANUARY FEBRUARY 2009
This I
ssue
INSIGHT
Bowling Committee
John Sigman, Board Liason The Las Vegas Apartment Guide
SNMA - Apartment Insight (Magazine) John Sigman, Board Liason The Las Vegas Apartment Guide Chris Schreiner, Committee Chair The Las Vegas Apartment Guide
News & Updates 5 President’s Message 6 Coming Together 8 SNMA Food Drive a Huge Success! 10 Train Your Brain! 11 Market Trends 2009 18 Spotlight on Platinum Sponsor:
Community Outreach Committee Rhonda Sikes, Board Liason Avion at Sunrise Mountain Jennifer Pendleton, Committee Chair For Rent Media Solutions
Dinner Meeting Committee Teresa Jackson, Board Liason Clark County Collection Service Chris Hinojos, Committee Chair Las Vegas Apartment Guide
Education Committee
Debi O’Keefe, Board Liason Prime Group Dana Murrah, Board Liason AMC, LLC Xenia Diniz, Committee Chair The Las Vegas Apartment Guide
Cox Communications
Feature Articles 12 Stopping Child Abuse in Nevada 16 Winter-Proofing Your Landscape 17 Let Sleeping Grass Lie 19 First Advantage SafeRent Releases Third Quarter
Golf Committee
Rob Grocutt, Board Liason Sherwin Williams
Information/Resource Committee Brandi Cooley, Board Liaison RW Selby
Legislative Committee
Multifamily Applicant Risk Index
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SNMA 2009 COMMITTEE ROSTER
SNMA Year End Event & Jewel Awards Winners
Chris Karsaz, Chair Karsaz & Associates Barbara Kirk, Co-Chair Camden Residential Management
Fair Housing Focus: Crime and Punishment
Maintenance Mania/Membership Picnic Paula Lane, Board Liason Pinnacle American Management Brandi Cooley, Chair RW Selby
SNMA 2009 Board of Directors President Bret Holmes ...................... 702.699.9261 Advanced Management Group
Treasurer John Sigman ..................... 702.939.1494 Las Vegas Apartment Guide
President Elect Paula Lane ......................... 702.362.6444 Pinnacle American Management
Secretary Barbara Kirk ....................... 702.436.2048 Camden Property Trust
Vice President Debra Peterson ................. 702.255.3700 For Rent Media Solutions
Past President Amanda Hahn ................... 702.671.6000 Signature Management Company
Director Francie Stocking ............... 702.368.4217 Western Risk Insurance
Director Teresa Jackson .................. 702.940.5120 Clark County Collection Service
Director Debi O’Keefe .................... 702.436.9293 Prime Group
Director Rob Groucutt .................... 702.895.8887 Sherwin Williams
Director Brandi Cooley ................... 702.320.8500 RW Selby
Director Chris Karsaz ....................... 702.952.9227 Karsaz & Associates
Director Rhonda Sikes ..................... 702.438.7678 Avion at Sunrise Mtn.
Director Donna Gill ......................... 702.737.1033 Riverstone Residential
Director Dana Murrah ..................... 702.395.1523 Apartment Management Consultants
Director Rellie Greensfelder ........... 702.371.2365 Frazee Paint & Wallcovering
Market Trends Committee Susan Bauman, Board Liason Western Risk Insurance Paula Lane, Committee Chair Pinnacle American Management
Membership Committee
Brett Holmes, Board Liason (Property) Advanced Management Group Francie Stocking, Board Liason (Vendor) Western Risk Insurance Rhonda Sikes, Board Liason (IROC) Avion at Sunrise Mountain
NAA Host Committee
Debra Peterson, Board Liason For Rent Media Solutions Chandra Vail, Chair Apartment Finder Tresa Simmonds, Co-Chair AMC, LLC
Public Relations Committee Brandi Cooley, Board Liason RW Selby
Website Committee
Doug Sartain, Board Liason Certified Fire Protection Bret Holmes, Chair AMG Nevada
Director Doug Sartain ..................... 702.873.5995 Certified Fire Protection
www.snmaonline.org
Year End Event/Awards
Rellie Greensfelder, Board Liason Frazee Paint & Wallcovering
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939-1494 johnsigman@apartmentguide.com 939-1494 johnsigman@apartmentguide.com 939-1494 cschreiner@apartmentguide.com 438-7678 avionsunrisemtn@lvcoxmail.com 255-3700 jennifer.pendleton@forrent.com 940-5120 tjackson@cccscollect.com 939-1494 chinojos@apartmentguide.com 436-9293 deborah.okeefe@primegrp.com 395-1523 d.murrah@amcllc.net 939-1494 xdiniz@apartmentguide.com 895-8887 swrep5905@sherwin.com 320-8500 brandi@rwselby.com 323-833-0150 ckarsaz@karsaz-law.com 436-2048 bkirk@camdenliving.com 362-6444 plane@prmc.com 320-8500 brandi@rwselby.com 368-4217 susan@westernrisk.com 362-6444 plane@prmc.com 699-9261 bholmes@amgnevada.com 368-4217 francie@westernrisk.com 438-7678 avionsunrisemtn@lvcoxmail.com 255-3700 debra.peterson@forrent.com 604-2351 cvail@apartmentfinder.com t.simmonds@amcllc.net 320-8500 brandi@rwselby.com 873-5995 fireone@lvcoxmail.com 699-9261 bholmes@amgnevada.com 371-2365 rgreensfelder@frazee.com
JANUARY FEBRUARY 2009
Magazine Committee: Chris Schreiner Committee Chair/Editor Allison Williams Front Cover Art/Layout
Southern Nevada Multi-Housing Association P.O. Box 97975, Las Vegas, NV 89193 T: 702-436-SNMA • F: 702-436-6097 Email: snma@snmaonline.org • Web Site: snmaonline.org
John Sigman Board Representative
MOTTO
Photos courtesy of Apartment Guide, Doug Sartain, and Chandra Vail
Commitment, Innovation, Integrity
MISSION STATEMENT
For Advertising Information, Contact:
Our commitment is to provide, with innovation and integrity, legislative support, education and community outreach to our membership and industry.
800.639.0465
SNMA offers a wide variety of education programs for leasing personnel, maintenance, managers, regional directors, owners and vendor members.
Apartment Insight is published by the Southern Nevada MultiHousing Association. Apartment Insight is the official trade publication of the Southern Nevada Multi-Housing Association, a professional association of multi-housing professionals and industry partners. The materials contained in this publication are general in nature; the applicability to one’s particular situation should be reviewed with a professional who has all the facts pertaining to the situation being considered. The publisher disclaims any liability for published articles. Advertising Policy: Southern Nevada Multi-Housing Association accepts no responsibility for unsolicited materials. Advertisements contained in this magazine do not constitute endorsement. With the exception of those products and services directly under the control and supervision of SNMA, it is the policy of the SNMA, its officers and Board of Directors, not to endorse any products or services.
Platinum Sponsors: For Rent Media Solutions Certified Fire Protection Western Risk Insurance The Bentley Group
Sherwin Williams Paint and Floorcovering Cox Communications CEDCO INC. Landscaping Maintenance
SNMA welcomes our newest members! New Vendors:
New Properties/Mgmt Groups:
Arbor Commercial Mortgage, C-NIC Developments LLC, Silver Lands Landscaping
Babcock & Brown Residential LLC, Broadstone Indigo, The Palladium, The Ritz
10 Reasons to be a Member n Legislative updates & representation o Frequent networking opportunities p Innovative education programs q Business & career referrals r Advertising & sponsorship opportunities s Bimonthly magazine – “Apartment Insight” t Website: www.snmaonline.org u Forms & Landlord/Tenant Law Books v Legal Information & Updates w Support staff with industry experience....
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JANUARY FEBRUARY 2009
President’s Message By Bret Holmes
Looking Forward to 2009
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President of the NAA, Doug Culkin, come to our installation dinner in January. He will be speaking on the benefits of the NAA and he will also have a representative of the NAA membership committee with him. We hope to have representatives from the NAA at a number of our dinners this year.
hat an interesting year 2008 was! The stock market crashed, the housing market crashed, the economy in general crashed and we saw gas go from $3.00 a gallon to $4.00 a gallon and thankfully back to under $2.00 a gallon. It doesn’t seem like it could get any worse!
Speaking of dinners, I hope you all were able to attend the Jewel Awards back in November! It was a great event that Unfortunately, 2009 is not projected to get any better. Most not only recognized excellence in experts in the industry project rents our local industry, but also raised to stay flat and occupancy to decline money for Santa Cops and toys in many areas. That is going to make It is going to take a for the Nevada Childhood Cancer everyone’s job that much more difFoundation. The year-end event ficult in the coming year. concerted effort from all committee really set the bar high With that in mind, what is the for 2009’s event! of us to make this year SNMA going to be doing for you in There were lots of great things that 2009? Well I personally am very one to remember, so I happened in the SNMA in 2008, and excited about being President of hope you will join me in hopefully more to come for 2009! It the association this year. We have is going to take a concerted effort a lot of challenges to overcome in making it happen. from all of us to make this year one order to keep our membership up to remember, so I hope you will join to date on everything possible in me in making it happen. Keep upthe industry. to-date by continuing to read this great publication, ApartWe will be focusing on growing our membership in order to ment Insight, and don’t forget to make your voice heard in the keep our finger on the pulse of the Las Vegas market, we will SNMA. Call, email or attend events so you can be involved. be adding to our education calendar to keep our membership I look forward to seeing all of you throughout the year!! Q as knowledgeable as possible, and we will continue our legislative efforts both locally and nationally to make sure we are all involved in the decision-making process. We will also be strengthening our relationship with the National Apartment Association. We are privileged to have the
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JANUARY FEBRUARY 2009
President Amanda Hahn poses with the panel
October 14th Dinner at the Tuscany Suites Sponsored by Certified Fire Protection Inc.
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The panel for the night’s topic and discussion
he dinner topic for October, “What to Do in Case of a Fire: Before & After,” was chosen in recognition of National Fire Prevention Month. Attendees of the dinner learned how to prevent fires, how to handle the media during and after a fi re and what the legal ramifications and liabilities are. The guest-speakers were Scott Allison, the Public Information Officer for Clark County Fire Department, Doug Sartain, President of Certified Fire Prevention and Chris Karsaz, Esq. Principal of Karsaz and Associates. The dinner started by conducting the 2009 Board Ballots and Elections, followed by a tasty dinner, and finally culminating with the Program and Meeting Topic.
Finally, utilize an attorney or Resident Services Program to make sure all necessary legal documents are properly executed. If the unit is completely destroyed, the lease agreement ceases. Therefore, the options available to the property are: Early Termination Agreement, Transfer and Release Agreement, or a Revocable License Agreement. The Early Termination Agreement releases the tenant of the lease altogether. The Transfer and Release Agreement serve to transfer the tenant to another unit and the Revocable License Agreement is to be utilized for a temporary stay in another unit.
The panel’s discussion consisted of the following key points. The first step the community manager must take is to call the Fire Department. Next, the property manager should call American Red Cross. Doing so fosters good public relations and the property should strive for a media portrayal of the complex as a facilitator in helping the victims of the fire.
The board elections for 2009 were concluded with a few new directors who will be officially sworn in at the January installation
When faced with requests by the media for statements on the fire, try not to make any damning statements while at the same time, not being too elusive. Saying “no comment” generally will not suffice. A good practice is to get the name, number, and E-mail of the media personnel and say that you have to contact a higher “point person” who will give them the information they need. It is proper, however, to say that you don’t know the answer to the question posited and that you will try to find someone who does have the answer.
The Certified Fire team
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JANUARY FEBRUARY 2009 dinner. Some points to take from the Fire Prevention panel: h Always test detectors and log each time it’s done. h Extension cords must be of a larger gauge than the cords plugged into it and rugs and other items should not cover cords. h Calling the Red Cross provides free assistance with a fire disaster and is good PR. h Provide a fire prevention/safety checklist to all new move-ins. Scott Allison of CCFD Meeting sponsor, Doug Sartain of Certified Fire h Refer the media to a “point person” and offer a response of a maximum of 2 sentences (Scott Allison can be your official point person). This Dinner Committee article was written by Rosalie M. Escobedo, a Trainer
and Associate for Karsaz & Associates. The information contained in this article is not considered to be legal advice and the author and Karsaz & Associates strongly recommend that you consult with your own counsel as to any questions or problems you might have. Please forward any further questions to Rosalie at rescobedo@karsaz-law.com.
h Other questions can be answered by the booklets that Certified Fire Protection provided on the tables, called “On-Site Fire Prevention: Maintenance, Inspection and Testing.” Q
P
Getting Lucky With SNMA
roceeds from the 50/50 raffle drawing were donated to Partnership for Youth at Risk. The drawing winner was our 2008 president, Amanda Hahn, who left with $236 in cash. Certified Fire raffled also a Nintendo Wii, which was won by Marisa Meade of SURE Deposit. Susan Bauman of Western Risk Insurance walked away with a $50 gift card for the business card update drawing.
Winner of the Nintendo Wii, Marisa Meade
Business card update winner Susan Bauman
50/50 cash winner, Amanda Hahn www.snmaonline.org
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JANUARY FEBRUARY 2009
Community Outreach
SNMA Food Drive
a Huge Success!
Community Outreach Chairperson, Jennifer Pendleton of For Rent Media Solutions works the press.
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big thank you goes out to all of the participants in the first ever SNMA Food Drive Competition! Over 4,000 non-perishable food items were collected by apartment communities and industry vendors and donated to the Myrna Torme’ Williams Community Campus Food Bank. The SNMA received a proclamation from Clark County Commissioner Chris Giunchigliani in appreciation of this contribution. Congratulations to the First Place Property Winners, Broadstone Azure for collecting the most items for an
Myrna Williams Food Bank volunteers
Wow! Look at all that food!
A big thanks goes to Platinum Sponsor, Certified Fire Protection, who single-handedly picked up all of the donated food items and delivered them to the food bank.
Rhonda Sikes with Avion Apts, Doug Sartain with Certified Fire and Debra Peterson with For Rent Media Solutions take a moment to appreciate the efforts of all of the Food Drive participants and volunteers.
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JANUARY FEBRUARY 2009
Property Participants
Suites at Heritage
Avion (Honorable Mention)
The Presidio
Allegro at La Entrada
Sonoma Shadows
Broadstone Indigo
Broadstone Azure (Property Winner)
Cornerstone Crossing
Avery Park
Casitas on Cheyenne
Heritage Estates
Sahara Gardens
Tower at Tropicana
Lantana
individual property. Honorable mention goes to Avion at Sunrise Mountain and Cantera Apartments. First place in the Property Management division goes to Picerne Real Estate Group with honorable mention going to Alliance Residential Company and Prime Group. Certified Fire Protection took first place in the Vendor category with Western Risk and The Apartment Guide receiving honorable mentions. The winners of each category will receive $150 SNMA Bucks which can be used toward meetings or education events. Q
Vendor Participants
Certified Fire Protection (Vendor Winner)
www.snmaonline.org
Western Risk Insurance
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JANUARY FEBRUARY 2009
Train Your
Brain!
If you are interested in taking any of the courses or being on the Education Committee, please contact Xenia Diniz at xdiniz@apartmentguide.com or Debi O’Keefe at Deborah.Okeefe@primegrp.com. Q
Sponsorship opportunities for food & beverage and title sponsorships available to all!
2009 Education Calendar Date
Event
Speaker Heads on Beds Property Management Solutions
January 14
Leasing Class: Closing Techniques. 3 hours.
January 29
Management Class: Understanding Financials/Expense Controls/Inventory Control. 3 hours.
February 12
Maintenance Education. Free to association.
HD Supply
February TBD UNLV Career Fair. Booth manned by Ed Committee members. February 26 March 13 March 17/18
Leasing Class: Telephone Techniques. 3 hours.
N/A Yvette Poole and Associates
Premise and Liability: Legal Class, 3 hours.
Chris Karsaz
Management/Leasing Class: Marketing in Tough Conditions. 4 hours.
Jackie Olsen
April 9
Maintenance Class. Free to association.
April 17
Fair Housing Class. 3.5 hours. ALSO—this class will be FREE to SNMA MEMBERS for “Fair
April 21/22
Dana Murrah and Brian Loftus
HD Supply
Housing Month.”
Management/Leasing Class: Leadership. Leasing/Management class, 4 hours.
Chris Karsaz Kate Good
May 13
Leasing Class: Feature/Benefits Selling. 3 hours.
Heads on Beds Property Management Solutions
May 20/21
Maintenance Class: Pool Class. Free to association.
HD Supply
June 16
Dinner Meeting: Dress for Success. Education as Speaker/Topic. Cost TBD.
June 19
Legal Class: Debt Recovery. Free to association.
Chris Karsaz
June 25
Maintenance Class: EPA Class. Free to association.
HD Supply
July 15
Leasing Class: Meet and Greet/Model Tour. 3 hours.
August 21
Legal Class: Advanced Fair Housing. 3.5 hours.
TBD
Heads on Beds Property Management Solutions Chris Karsaz
September 17 Maintenance Class: Gas and Electrical. Free to association. October 14
Leasing Class: Survival Spanish. 3 hours. Free to association.
October 23
Legal Class: Employment Practice. 3 hours. Free to association.
HD Supply For Rent Magazine Chris Karsaz
Pricing: f 3 hour Leasing Classes: $35 members – $70 non-members (Education pass can be used) f Jan/March/April Leasing-Management class: $45 members – $90 non-members (These classes will not be included in the Education Pass) f Maintenance classes are free, unless there are actual costs for certification or materials, which will be conveyed prior to the class. f Legal Classes: $35 members – $70 non-members (Education pass can be used) f April is Fair Housing Month and we are going to offer a basic class free to our membership only.
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JANUARY FEBRUARY 2009
Stopping Child Abuse in Nevada
is best indicated by these signs when they occur in conjunction with each other over a significant period of time. X Unexplained cuts, burns, bruises or welts, possibly in the shape of common household products such as spatulas or curling irons X Burns that cover an entire hand or foot to resemble a glove or sock X Bite marks X Anti-social behavior X Problems in school X Fear of adults X Drug or alcohol abuse X Self-injury or suicidal behavior X Depression or poor self-image X Apathy X Hostility X Lack of concentration X Eating disorders or drastic changes in appetite
Last year over 23,700 reports of Child Abuse were received in Nevada. Many calls are
X Inappropriate interest in or knowledge of sexual acts
investigated and determined not to be abuse, but thousands of cases are child abuse, and
X Seductiveness
each one represents a child whose life is at risk.
X Avoidance of sexuality or genitalia
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X Nightmares and bed wetting X Excessive compliance or aggression
he Nevada Children’s Trust Fund supports the Better Safe Than Sorry campaign, urging everyone who suspects a case of child abuse to report it. Many Nevadans by law (NRS 432B) are mandated reporters—required to notify authorities if they suspect child abuse has occurred. Mandated reporters include a wide variety of occupations and may include apartment managers and owners if they provide organized activities for children. The complete list of mandated reporters can be found at: http://www.leg.state.nv.us/ NRS/NRS-432B.html#NRS432BSec220.
professional determine what needs to be done. Horror stories of decent, law-abiding parents and families being victimized by case workers are the exception not the rule. Some calls are unsubstantiated and nothing will happen. Some cases are referred to counseling programs and never enter the court system. A new program called Differential Response provides alternatives to a CPS investigation. The program allows flexibility in responding to reports of abuse and neglect taking into consideration the severity of the report, immediacy of child safety concerns, and family needs.
If you suspect child abuse and believe a child is in danger call 911 immediately. If you are uncertain and believe the child or family needs help, call 1-800-992-5757. Your call is confidential and may save a child’s life.
Substantiated cases of child abuse can result in arrest of the perpetrator, protective custody of the victim and court action.
What happens when I make a call? Not all reports turn out to be child abuse, but why take that risk? Let a trained
What are the Signs of Child Abuse? Children and teens all go through difficult phases in their lives and may experience one or more of the following symptoms for reasons unassociated with abuse. Abuse
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X Fear of a particular person or family member X Withdrawal and secretiveness X Unsuitable clothing for weather X Unkempt or unwashed appearance X Extreme hunger X Apparent lack of supervision
What are the Results of Child Abuse? Abuse affects children differently and in a number of ways. Some of the physical, behavioral, and emotional effects of child abuse include: X Infants may lack muscle tone and suffer from delayed social and lingual development, inhibiting their ability to smiling, coo and speak. X Infants may suffer delays in motor coordination, affecting their ability to turn over, reach for toys, sit and crawl.
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JANUARY FEBRUARY 2009 X Children suffer long and short-term bodily injuries such as broken bones or brain damage. X Children have difficulty establishing personal relationships. X Children suffer from abnormally high levels of depression and anxiety. X Children misbehave at school, work or in other public places. X Children develop a low self-image and feelings of worthlessness, which may lead to self-destructive behaviors and even suicide. X Children continue the cycle of abuse by becoming an abusive parent or caregiver
What Can You Do? The first step to end child abuse is prevention. Teachers and caretakers should learn what they can do to help keep others or even themselves from harming a child, including the triggers of child abuse and appropriate outlets for anger and anxiety. They should also take time to learn the warning signs and symptoms of child abuse and the appropriate channels by which to report the abuse. Parents and guardians can teach children to listen to their feelings and say “no” if an action does not feel appropriate, keep children away from questionable situations, instruct children never to accept rides or gifts from strangers, and explain appropriate behaviors for adult-child relationships. Parents should take care to screen the
friends, family members, and other adults with whom their children associate, and thoroughly research daycare personnel before leaving their children in outside care. Parents can also prevent abuse by monitoring and restricting children’s reading materials, video games, television and Internet use, and explain why the behaviors that their children experience in the media are not always appropriate in real life situations. The second step is coping with existing cases of child abuse, which begins with identifying victims. Every parent, caregiver, and other adult who comes into contact with children should be aware of the prevalence and dangers of child abuse. Because child abuse is extremely destructive, children need to be comforted, reassured that the abuse is not their fault, educated about the abuse, and then placed in the care of nurturing and supportive adults. In order to break the cycle of child abuse, abusers must acknowledge that their actions were wrong and be motivated to change their ways. They must learn to channel their emotions through positive outlets in order meet their children’s physical and emotional needs and abandon destructive behaviors. Parents and/or guardians are encouraged to seek professional help. Call 1-800-992-5757 or 211 in Nevada and the representatives there will be happy to refer callers to organizations that will assist with parenting classes, counseling and other programs to help overcome alcohol and drug addictions, curb violent actions, and restore family cohesiveness. Q
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www.snmaonline.org
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JANUARY FEBRUARY 2009
Winter-Proofing Your Landscape
Now that winter is upon us and cooler days and nights are here, living in the desert can present some unique challenges to maintaining your landscape. To that end, the Southern Nevada Water Authority (SNWA) wants to help you keep your landscape “Beautiful and Water Smart.”
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ere are some tips that can help you maintain a healthy and beautiful landscape during the winter:
Ä Water less and in cycles. Remember to only water on your assigned watering day, three times a day for four minutes each cycle. Ä Aerate your lawn. Aeration pulls tiny plugs from the soil, allowing water to be better absorbed. Ä Adding protective mulch on the soil around your plants traps moisture so you don’t have to water as much. Ä If frost or a freeze damages a plant, leave it alone until warmer weather arrives and new growth appears. Pruning or transplanting a damaged plant now can hurt or even kill it.
Ä Turn on sprinklers for a minute after you mow and scan for broken or misaligned sprinkler heads and broken pipes. The SNWA is also reminding residents and businesses to change the watering times on their irrigation clocks to ref lect the community’s winter watering schedule, effective November 1 through February 28. The seasonal schedule limits both turf and drip irrigation to one day per week. Each address in Southern Nevada is assigned a specific watering day; residents and busi-
nesses should visit changeyourclock.com to look up their assigned watering day. Finally, ever notice that sometimes your sprinklers decide they would rather water your sidewalk than your grass? Winds can send sprinkler water in unintended directions, which in the winter months can cause dangerous icy conditions around your home or business. Make sure to water in the midmorning to avoid the afternoon winds that keep your sprinklers from hitting their grass target. More conservation tips, information and your watering group can be found at www. SNWA.com or by calling the SNWA’s Conservation Helpline at 258-SAVE. Happy Holidays from your friends at the Southern Nevada Water Authority. Q
Now that winter is upon us and cooler days and nights are here, living in the desert can present some unique challenges to maintaining your landscape. The Southern Nevada Water Authority (SNWA) wants to help you keep your landscape “Beautiful and Water Smart.” The SNWA has created a list of winter tips for your landscape this winter. Those tips and other conservation information, including your scheduled watering day, can be found at www.SNWA.com or by calling the SNWA’s Conservation Helpline at 258-SAVE. Happy Holidays from your friends at the Southern Nevada Water Authority.
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JANUARY FEBRUARY 2009
Let Sleeping Grass Lie
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hile winter may be a busy season for you, take some time out of your schedule to change your irrigation clock to water only once a week, in compliance with mandatory winter watering restrictions. Because cold temperatures sometimes pose risks to water pipes, the Southern Nevada Water Authority (SNWA) has created a list of tips to
www.snmaonline.org
keep your pipes from bursting this winter. You can find them and other conservation information, including your watering day, by visiting: www.snwa.com or by calling the SNWA’s Conservation Helpline at 258-SAVE. Happy Holidays from your friends at the Southern Nevada Water Authority. Q
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JANUARY FEBRUARY 2009
A
s the third-largest cable provider in the nation, Cox Communications Inc. is noted for its high-capacity, reliable broadband delivery network and superior customer care. For Cox, it’s not about being the biggest; it’s about being the best. With more than 6 million total residential and commercial customer relationships and a firm commitment to education, the Cox team is widely regarded industry leaders, having earned multiple distinctions in customer satisfaction, diversity practices and company strategy. Cox leads all providers of small and midsize business data solutions in customer satisfaction, according to the J.D. Power and Associates 2008 Major Provider Business Telecommunications StudySM. In 2006, Cox received highest honor in J.D. Power and Associates’ residential cable/satellite TV customer satisfaction study as well as in 2005 for customer satisfaction among high-speed Internet service providers.
Since 1962, Cox has built high-quality communications networks and delivered quality cable television programs. A full-service provider of telecommunications products, Cox offers an array of advanced digital video, high-speed Internet and telephone services, as well as data and video transport services for small to large-sized businesses over its own nationwide IP network, as well as integrated wireless services in partnership with Sprint. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services.
Our Commitment to Our Communities Since 1996, Cox has invested more than $16 billion in its communities through infrastructure upgrades to deliver video, phone and high-speed Internet service to homes and businesses in the company’s service area. Cox’s in-kind and direct cash contributions exceeded $100 million, with a community outreach focus on youth and education initiatives. For Cox, education is more than just a commitment — it’s a way of life for our employees and our business. Today, Cox provides complimentary cable television service and high-speed Internet access to schools and libraries in our service areas. Extending our commitment to education through industry programs like Cable in the Classroom and Model Technology Schools, Cox is bringing high-end education technology to schools, exposing parents, students and teachers to a world of new learning opportunities. In 2003, Cox also became the national technology partner for Boys & Girls Clubs of America, providing video and Internet technology at no cost to their centers in Cox markets. Cox has given these clubs over $1 million in cash contributions and $20 million in in-kind services. Cox also developed the award-winning Take Charge! initiative to help parents create safe boundaries around children’s mass media experience. Through national partnerships with Common Sense Media, John Walsh and the National Center for Missing & Exploited Children, Cox is educating parents and teens on media safety. We make it easy to find great educational TV shows and Web sites, while keeping families safe from content they find inappropriate. Additionally, since 2004, Cox has provided more than $25 million in advertising time to promote the use of parental controls. Contact: Nick Kendle 702-545-1375 nick.kendle@cox.com
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JANUARY FEBRUARY 2009
First Advantage SafeRent Releases
Third Quarter 2008 Multifamily Applicant Risk Index
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By Jay Harris, Vice President of Business Services, First Advantage SafeRent
he Multifamily Applicant Risk Index (MAR Index) is based on traffic credit quality scores from First Advantage SafeRent’s statistical screening model and is updated quarterly to provide property owners and managers with a benchmark with which to compare their portfolio’s performance. With this unique applicant risk index, property managers and owners are able to compare their applicant credit quality trends with that of the average MAR Index trends. This comparison indicates whether their portfolio is performing above, below or at market levels with respect to attracting and securing applicants with higher credit quality and an increased likelihood of fulfilling their lease.
tage SafeRent’s Statistical Screening Model was developed from historical resident lease performance data to specifically evaluate the potential risk of a resident’s future lease performance. The model generates scores for each applicant indicating the relative risk of the applicant not fulfilling lease obligations. A lower score indicates a more risky applicant. Q Graph 1: United States Multifamily Applicant Risk Index Data
The third quarter national MAR Index, including studios, one-, two-, three- and four-bedroom units (BR), was 104. This is a 4 point increase from the first quarter 2008, which confirms a trend of seeing higher MAR Index values during the traditionally high applicant traffic volume periods of the second and third quarters. Compared to the third quarter 2007, the MAR Index is up 1 point from the 2007 value of 103. When comparing applicants for oneversus two-bedroom units, the MAR Index is slightly higher for one-bedroom units at 105 compared to 104 for two-bedroom units in the third quarter (see Graph 1).
Here is how Las Vegas, NV-AZ performed this quarter compared to last year: Las Vegas, NV-AZ: 3Q08 MAR Index = 99 Las Vegas, NV-AZ: 3Q07 MAR Index = 100
Table 1: Regional Multifamily Applicant Risk Index Data
Understanding the Multifamily Applicant Risk Index (MAR Index) The MAR Index is published quarterly by First Advantage SafeRent. It provides trends of national and regional traffic quality scores whereby a lower index value indicates an applicant pool with a higher risk of not fulfilling lease obligations. A MAR Index value of 100 indicates that market conditions are equal to the national mean for the index’s base period of 2004. A MAR Index value greater than 100 indicates market conditions with reduced average risk of default relative to the index’s base period mean. A value less than 100 indicates market conditions with increased average risk of default relative to the index’s base period mean. The MAR Index is derived from First Advantage SafeRent’s Statistical Screening Model – the multifamily industry’s only screening model that is both empirically derived and statistically validated. First Advan-
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Region
3Q 08
2Q 08
Midwest
100
102
Northeast
115
116
South
101
102
West
109
109
U.S.
104
105
3Q07
Change from 3Q 07 to 3Q 08
-2
99
1
-1
113
2
-1
100
1
0
108
1
-1
103
1
Change from 2Q 08 to 3Q 08
JANUARY FEBRUARY 2009
2008 SNMA Year End Event:
N
ovember 8th held our second annual formal year end event with the SNMA Jewel Awards handed out to property members and vendors for their service to the industry in the last year. Members got all decked out in black, white and red and enjoyed cocktails and a nice meal while perusing great items up for the silent auction, for which the proceeds went to “Friends of Metro” who operate the Santa Cops program. We donated $3,000 in cash to Friends of Metro, as well as four huge boxes of toys to the Nevada Childhood Cancer Foundation. The grand prize cash winner of $2,400, was Sandra Becerra of Pecos Terrace Apartments. To view all the event photos or to purchase prints, please visit http://audreydempsey.photostockplus.com/event_237414
The 2008 Jewel Awards were awarded as follows: Communities of Excellence: Pre-2000, 300 units or more – Avery Park Apartments Pre-2000, 299 units or less – Glora Park Villas Post 2000, 200 units or more – Broadstone Azure Post 2000, 199 units or less – The Passage Best Overall Renovation – Avery Park Apartments On-Site Team of the Year – Broadstone Azure New Development – The Palladium Independent Rental Owner – Flamingo Road Apartments
Individuals of Excellence: Community Manager of the Year, 2000 or Newer –Kellie Kawell-Grasso, South Valley Community Manager of the Year, Pre-2000 – Serena Mize, The Ritz Assistant Manager of the Year, Pre-2000 – Marshall Matthews, Avion at Sunrise Mountain Assistant Manager of the Year, 2000 or Newer – William Scaglione, Broadstone Azure Leasing Consultant of the Year – Helen Marcellus, Harbor Island Maintenance Supervisor of the Year – Herbert Johnson, Pinnacle West Maintenance technician of the Year – Jose DeLuma, Portola Del Sol Groundskeeper/Housekeepr of the Year – Araceli Vera, Harbor Island Volunteer of the Year, Property – Rhonda Sikes, Avion Sunrise Mountain Volunteer of the Year, Vendor – Chris Schreiner, Apartment Guide Vendor Appreciation Award – For Rent Media Solutions
Silent Auction Table
A special thank you to all of the much appreciated sponsors of the night: Diamond For Rent Media Solutions Frazee Paint Silver Lands
Toy donation table
Emerald COFCO
Ruby SURE Deposit
Opal EnergySeal Inc.
Bar Sponsor
Photography Advanced Management Group F&A Painting
Programs Apartment Finder
Grand Prize Cash Giveaway (Platinum Sponsors) The Bentley Group Cedco Inc. Landscaping Maintenance Certified Fire Protection Inc. Cox Communications For Rent Media Solutions Sherwin Williams Paint & Floorcovering Western Risk Insurance
Las Vegas Apartment Guide First Advantage Safe Rent
20
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Jewel Awards
Winners
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JANUARY FEBRUARY 2009
FAIR HOUSING FOCUS
Crime and Punishment A Fair Housing Perspective By Nadeen Green, Senior Counsel with For Rent Media Solutions™
Remember the 1980s, the decade that gave us leg warmers and shoulder pads, Cabbage Patch dolls and Valley Girls, and Captain and Tennille singing “Do It to Me One More Time?” While a watchword of this era may have been “You Can Have It All,” the reality in the apartment industry was that many landlords opted to “Just Say No” if you wanted to rent an apartment and you just happened to have children. In fact, it has been suggested that by the mid-1980s about 76 percent of all apartments throughout the United States were closed to people with children.
A
h, yes, the era of swinging single, all-adult apartment communities. It was not unlawful in most areas to have this business model, and landlords embraced it wholeheartedly if not with short-sightedness. At the time, landlords could have made sections of their communities open to families, or they could have designated certain floors or buildings or amenities as “family friendly.” This would have eased the crunch felt around the country and possibly diverted the
22
government from interceding on behalf of so many people being denied housing. But “Not!” Landlords were convinced, as one in Atlanta put it, “that there is no way that the government will ever make us have to rent to people with children.” And then in 1988 familial status (i.e. having a child or children under the age of 18 living with you) became a protected class everywhere. So now it is well into the 21st century and there is another business model followed by many landlords. We have the criminal background check, whereby a large proportion of landlords refuse to rent to anyone with a criminal record, and more specifically often anyone who has ever had a felony conviction, i.e. the “we don’t rent to felons” business model. This concept is being embraced wholeheartedly, and once again the apartment industry may be being short-sighted. With the current industry business model, once again there is a large group of people being denied housing. In fact, Martha Stewart would not be allowed to rent at many apartment communities today. It doesn’t seem to matter that she could likely afford the rent, that she is not a risk to others (annoying, perhaps, but not a risk), and that arguably both her apartment and some of the common elements might look more lovely if she could move in. And it does not seem to matter that she has, under our justice system, paid her debt to society through her imprisonment and now should be able to some extent resume her life. Before you respond with, “Who cares about felons?” understand that this is not the point. The point is that sometimes our industry’s policies and procedures have unintended consequences, even for a group that certainly does not elicit (and in many cases should not elicit) much sympathy. And before you next respond with, “There is no way that the government will ever make us have to rent to felons,” remember familial status and consider the following:
n Some localities are already protecting felons. Such protection has been in place for many years in Madison, WI, and the cities of Urbana and Champagne, IL provide that charges may be filed for unlawful discrimination in housing due to a prior arrest record or prior conviction record. www.snmaonline.org
JANUARY FEBRUARY 2009
o The Department of Housing and Urban Development has established some rules at the federal level as to HUD-funded housing. While some crimes can result in a life time ban (producing methamphetamines on the premises; being a registered sex offender as examples), other offenses (such as a drug-related eviction) result in a 3 year ban from such housing. And that ban can be lifted early if someone completes certified drug or alcohol counseling.
p While employment laws and housing laws are not the same, there is considerable overlap. Many employers are following a policy in their hiring (i.e. a ban on hiring ex-convicts) that is similar to that of the landlords, and this is getting legal attention. There is a pending 3rd Circuit employment case in which a “bright-line policy” against hiring ex-offenders is claimed to have a disparately negative impact on African-Americans and Hispanics. As a friend of the court, the NAACP has said in its brief in this matter that “To forever foreclose a permissible means of gainful employment because of an improvident act in the distant past completely loses sight of any concept of forgiveness for prior errant behavior and adds yet another stumbling block along the difficult road of rehabilitation.” Substitute “housing opportunity” for “gainful employment” and we cannot help but wonder what the impact of this employment case might be if the plaintiff prevails in this matter.
q Some states (Vermont and Maine) do not prevent felony offenders from voting; other states such as Florida are contemplating Q
crime and punishment
— continued on page 24
SNMA 2009 Calendar of Events The dates and events are subject to change without notice. Please call the SNMA office at (702) 436-7662 with questions. January 14 20 29
Closing Techniques (Leasing Education) Dinner Meeting: Installation Dinner Understanding Financials - Expense & Inventory Control (Management Education)
February 12 19 26 TBD
Telephone Techniques Market Trends: Navigating through Economic Challenges HD Supply Education UNLV Career
March 13 17 18
Premise and Liability (Legal Education) Membership Drive Mixer with an Irish Theme at the Tuscany Marketing in Tough Conditions
April 9 17 21 22
HD Supply Maintenance Education Fair Housing Luncheon Leadership Training (Leasing/Management Education)
May 13 21/22 TBD TBD
Feature/ Benefits Selling HD Supply: Pool Class Invitation Only Round Table/Mixer Annual Golf Tournament
June
When You Think Commercial Property, Think...
16 19 25 TBD
Dress for Success Dinner & Education Meeting with Community Outreach. Debt Recovery HD Supply Education: EPA Class NAA Host
July 15 23 24
Meet and Greet/Model Tour (Leasing Education) Board Retreat Dinner at Mount Charleston Semi-Annual Board Retreat at Mount Charleston
August 18 21 TBD
Dinner Meeting Advanced Fair Housing Maintenance Mania and Membership Picnic
September 17 TBD
Now Serving the Southwest: Nevada • Arizona • California • Utah
October 14 20 23 23 24 TBD
Apartment • Condo-Conversions • Builders Risk • Workers Compensation • Fidelity • Local Claim Service
COMPETITIVE PRICING AND SAME-DAY QUOTES AVAILABLE To review your current policy coverage call us today 866-604-3800 or email: youragent@westernrisk.com
Survival Spanish Dinner Meeting Employment Practice Year End Board Retreat at Lake Las Vegas Year End Board Retreat Social Day Community Outreach
November 7 TBD
3140 S. Rainbow Blvd., Suite 400 • Las Vegas, NV 89146 (702) 368-4217 • (702) 368-4129 fax • www.westernrisk.com
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HD Supply Education VIP Breakfast
Year End Dinner and Awards Ceremony Special Guest Only VIP Cocktail Mixer
December Nothing scheduled at this time
23
JANUARY FEBRUARY 2009 ■
crime and punishment
— continued from page 23
restoring the voting rights for felons. Many states such as Georgia allow voting after completion of the sentence, with some restrictions as to parole or probation. How ironic that felons may be able to vote, but may not be allowed to rent an apartment in numerous voting districts.
r Many people are starting to believe that our sex laws have gone awry. Wendy Whitaker was 17 when she engaged in a single act of oral sex with a 15-year-old boy on school property. She pled guilty to sodomy charges and completed 5 years of probation, but now as a registered sex offender for the rest of her life, it is unlikely she will be able to rent apartments from many of you. When entire groups of people are denied their housing, government will step in. That happened in 1968 when race, color, religion and national origin became federally protected classes under the Fair Housing Act. In 1974 the federal government believed that women were inappropriately being denied housing, and sex (i.e. gender) became protected. 1988 brought national protection to people with children and people with disabilities. College towns have seen students become protected, military towns have seen military status become protected, and source of income protection often requires landlords to accept those with Section 8 vouchers.
Government should not be making the rules for apartment communities, but will do so if it is believed to be necessary. So, before you say, “There is no way that the government will ever make us have to rent to felons,” it may be wise for our industry to fine tune the felony issue. Perhaps we should look at “best practices” to keep the government from becoming more involved in our industry’s day-to-day operations. Rather than having a blanket denial of housing for every felon, perhaps as an industry we should be drawing up a policy that is more narrow and clearly connected to the risk that a felon actually presents as a potential resident. A good argument can be made about the liability of a landlord for renting to a rapist, arsonist or the person who manufactured drugs. But should embezzlers, scammers and Ms. Stewart truly be denied their housing opportunities forever, even if their crimes were committed decades ago? One could argue that felons were hardly prudent in making the criminal decisions that they made. But should the apartment industry be imprudent in running our business in a way that might possibly invite further government involvement and interference? Q
24
This Fair Housing Focus article was written by Nadeen Green, Senior Counsel with For Rent Media Solutions™. The information contained in this article is not to be considered legal advice, and the author and FRMS strongly recommend that you consult with your own counsel as to any fair housing questions or problems you may have.
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For Rent Media Solutions 5740 S. Arville St., Ste 209 Las Vegas, NV 89118 debra.peterson@forrent.com P: (702) 255-3700 F: (702) 255-4901
Sunland Asphalt P.O. Box 50409 Henderson, NV 89014 garyh@sunlandasphalt.com P: (702) 563-6872 F: (702) 563-6875
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ATTORNEYS/LEGAL SERVICES Karsaz & Associates 375 Warm Springs Ave., Ste 104 Las Vegas, NV 89119 ckarsaz@karsaz-law.com P: (702) 952-9227 F: (702) 933-5077
Rent Grow Inc. (Internet) 307 Waverley Oaks Rd. Ste. 301 Waltham, MA 02452 haolem@rentgrow.com P: (800) 736-8476 F: (800) 819-5182 The Masters Media Group 10624 S. Eastern Avenue #A446 Henderson, NV 89052 debra@themastersmediagroup.com P: (702) 269-9290 F: (702) 269-9205 APPLIANCES (SALES/RENTAL/PARTS/ REPAIR) Coinmach Laundry Service 501 North 37th Dr., Suite 102 Phoenix, AZ 85009 dwahlers@coinmachcorp.com P: (602) 722-6959 F: (602) 340-8907 Excalibur Laundries Inc. 201 E. Sandpointe, Suite 200 South Coast Metro, NY 92707 joanh@excaliburlaundries.com P: (714) 437-9000 F: (714) 210-3777 Universal Service & Supply 3605 W. Twain Las Vegas, NV 89103 universalsvc@earthlink.net P: (702) 876-0333 F: (702) 876-5994
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Law Office of Garry L. Hayes 199 N. Arroyo Grande Blvd, #200 Henderson, NV 89074 ghayes@lvlaw.com P: (702) 434-3444 F: (702) 434-3739 AWARDS/TROPHIES Boulevard Trophy & Engraving, Inc. 5007 S. Tamarus St. Las Vegas, NV 89119 blvdtrophy@aol.com P: (702) 736-3130 F: (702) 736-3526 BANKING/MORTGAGE LENDING/ FINANCIAL Arbor Commercial Mortgage 2802 Flintrock Trace, Suite 225 Austin, TX 78738 dgaylord@arbor.com P: (512) 371-4171 F: (512) 371-4172 Community Association Banc 4950 W. Flamingo Rd. Las Vegas, NV 89103 bskertich@cabanc.com P: (702) 889-4656 F: (702) 889-2834
Southwest USA Bank 4043 S. Eastern Ave. Las Vegas, NV 89119 mdiasio@swusabank.com P: (702) 853-4700 F: (702) 853-5799 BLINDS/WINDOWS/DOORS/GLASS American Drapery & Blind P.O. Box 896 Renton, WA 98057 cindy@american-drapery.com P: (888) 232-4832 F: (800) 669-7193 Cherokee Blind & Door 4350 S Arville, C-21 Las Vegas, NV 89103 P: (702) 432-3244 F: (702) 432-3341 BROKERS (REAL ESTATE) Marcus & Millichap 3993 Howard Hughes Pkwy, Ste 300 Las Vegas, NV 89109 jvelazquez1@marcusmillichap.com P: (702) 215-7100 F: (702) 215-7110 The Bentley Group Real Estate Advisors 11920 Southern Highlands Pkwy., #100 Las Vegas, NV 89141 cbentley@thebentleygroup.com P: (702) 855-0440 F: (702) 855-0660 The Sauter Companies 10161 Park Run Dr., Ste. 140 Las Vegas, NV 89145 info@thesautercompanies.com P: (702)383-3383 F: (702)252-0139 CARPET CLEANING/RESTORATION/ DYEING Solar Contract Carpet of Las Vegas, Inc. 4280 Wagon Trail Ave. #C Las Vegas, NV 89118 P: (702) 798-7100 F: (702) 798-1982 Universal Carpet Care, Inc. 3111 S. Valley View, Ste. N-102 Las Vegas, NV 89102 stevec@universalcarpetcare.com P: (702) 220-9003 F: (702) 220-4818 CLEANING SERVICES (MOLD/ DISASTER) Odor Masters 4616 W. Sahara Avenue #178 Las Vegas, NV 89102 isimon@odormasters.com P: (702) 253-5030 F: (702) 242-9238 COLLECTIONS Clark County Collection Service 8860 W. Sunset Road Las Vegas, NV 89148 tjackson@cccscollect.com P: (702) 940-5120 F: (702) 365-7927 Quantum Collections 3224 Civic Center Dr. N. Las Vegas, NV 89030 vince@quantumcollections.com P: (702) 633-8080 F: (702) 619-0667
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COUNTY/CITY OFFICES Constable’s Office Las Vegas Township 309 S. Third Street, P.O. Box 552110 Las Vegas, NV 89155 gronaura@co.clark.nv.us P: (702) 455-4099 F: (702) 385-2436 DEVELOPERS (REAL ESTATE) & GENERAL CONTRACTORS Kalb Industries of Nevada Ltd. 5670 Wynn Rd. Las Vegas, NV 89118 rickh@kalblv.com P: (702) 365-5252 F: (702) 365-5257 C-NIC Development, LLC 675 E. Azure Avenue N. Las Vegas, NV 89081 chet@c-nicdevelopments.com P: (702) 425-4101 F (702) 926-2332 KDG, LLC The Kelly Design Group 6285 McLeod Drive No. 2 Las Vegas, NV 89120 P: (702) 597-1166 F: (702) 597-1133 ENERGY EFFICIENCY EnergySeal Inc. 10040 W. Cheyenne #170-41 Las Vegas, NV 89129 energysealinc.yahoo.com P: (586) 615-1552 F: (707) 864-3132 EXERCISE EQUIPMENT Advanced Exercise Equipment 861 South Park Dr. #200 Littleton, CO 80126 sautrey7@aol.com P: (702) 540-2215 F: (303) 996-0063 FIRE AND SAFETY Certified Fire Protection 3400 W Desert Inn, Ste 20 Las Vegas, NV 89102-8354 fireone@lvcm.com P: (702) 873-5995 F: (702) 251-1972 FLOORING - COVERING/CARPET Criterion Brock, Inc. 1660 Helm Dr. Ste 1000 Las Vegas, NV 89119-3845 jason@brockinteriors.com P: (702) 458-6550 F: (702) 458-6584 FURNITURE (RENTAL/SALES) CORT Furniture Rental 6625 Arroyo Springs St. Ste. 130 Las Vegas, NV 89113 tricia.bernard@cort.com P: (702) 822-7368 F: (702) 822-7324 Custom Furniture Rental 273 Martin Luther King Blvd. Las Vegas, NV 89106-4310 gkreamer@customfurniturerental.com P: (702) 384-6996 F: (702) 384-8904 Sundrella Casual Furniture 2740 W. Deer Valley Rd. Phoenix, AZ 85027 kreiha@cox.net P: (702) 369-0878
JANUARY FEBRUARY 2009 MAINTENANCE SUPPLIES HD Supply 320 Lava Beds Way Las Vegas , NV 89031 Max.G.Christie@hdsupply.com, ty.kilpatrick@hdsupply.com P: (702) 917-5746 F: (702) 622-7222 Johnstone Supply 2314 S. Western Ave. Las Vegas , NV 89102 P: (702) 387-6940 F: (702) 387-7866
HVAC Fire-N-Ice Heating & Air Conditioning 2912 S. Highland Dr., Ste E Las Vegas, NV 89109 fire-n-icehvac@earthlink.net P: (702) 395-0071 F: (702) 395-0253 INSURANCE CIBA Insurance Services 655 N. Central Ave., Ste. 2100 Glendale, CA 91203 mmarino@cibaservices.com P: (818) 638-8525 F: (818) 638-8551 Kaercher & Associates Insurance Brokerage 2500 N. Buffalo Dr., Ste. 230 Las Vegas, NV 89128 P: (702) 384-2813 F: (702) 304-7860 Renters Legal Liability LLC 466 South 400 East #103 Salt Lake City, UT 84111 gus@rllinsure.com P: (801) 994-0237 F: (801) 521-4452 Western Risk Insurance 3140 S. Rainbow Blvd., Suite 400 Las Vegas, NV 89146 susan@westernrisk.com P: (702) 368-4217 F: (702) 368-4219 KEY CONTROL/ACCESS MANAGEMENT HandyTrac, Inc. 510 Staghorn Ct. Alpharetta, GA 30004 eoverhage@handytrac.com P: (678) 990-2305 F: (678) 990-2311 LANDSCAPING CEDCO Landscape Inc. 7210 Placid Street Las Vegas, NV 89119 DSamaniego@cedcoinc.com P: (702) 361-6550 F: (702) 361-8281 Silver Lands Inc. 2901 S. Highland Drive, Suite 15-A Las Vegas, NV 89109 pacoh@silverlandsinc.com P: (702) 459-3192 F: (702) 459-4372 Superior Arbor Solutions 4330 W. Desert Inn Rd., Ste. O Las Vegas, NV 89102 awhitaker@sastree.com P: (702) 544-6474 F: (702) 876-1807
Wilmar 4119 Bola Drive North Las Vegas, NV 89032 bcrofford@wilmar.com P: (702) 296-0664 F: (702) 643-5948 MEDIA Las Vegas Review-Journal 1111 W. Bonanza Rd. Las Vegas, NV 89106 cdejesus@reviewjournal.com P: (702) 383-0346 F: (702) 383-0246 OFFICE SUPPLIES Advance Office & Janitorial Supplies 3261 S Highland, Ste. 603 Las Vegas, NV 89109 lisaburchard@advanceoffice.com P: (702) 735-0213 F: (702) 735-0147 PAINT (SALES/SERVICE) Dunn-Edwards Paints 4300 E. Tropicana Ave Las Vegas, NV 89121 sharon.brenner@dunnedwards.com P: (702) 845-7539 F: (702) 243-8131 Empire Community Painting 2756 N. Green Valley Pkwy., Ste. 149 dwhitaker@empirepainting.com P: (888) 278-8200 F: (702) 939-9940
F & A Painting, Inc. 4335 W. Post Rd. Las Vegas, NV 89118 fapainting@aol.com P: (702) 914-2676 F: (702) 914-5713 Frazee Paints 5280 S Valley View Blvd. Las Vegas, NV 89118 rgreensfelder@frazee.com P: (702) 371-2365 F: (702) 597-5200 Liberty West Painting 2550 E. Desert Inn, Box 496 Las Vegas, NV 89121 abullard@lwpaint.com P: (702) 366-0509 F: (702) 949-1936 PPG Pittsburg Paints 5475 S Valley View Las Vegas, NV 89118 sbennecke@cox.net P: (702) 736-2929 F: (702) 736-3151 Sherwin Williams Paint & Floor Covering 7470 S. Dean Martin Drive. #105 Las Vegas, NV 89139 swrep5905@sherwin.com P: (702) 895-8887 F: (702) 895-8892 PLUMBING (SUPPLY & SERVICE) Roto Rooter Services Co. Inc 3441 Precision Drive Las Vegas, NV 89032 ryan.rich@rrsc.com P: (702) 646-5273 F: (702) 646-8053 POOL FURNITURE Total Patio Accessories 3275 S. Jones Blvd., Ste 106 Las Vegas, NV 89146 admin@tpa-lasvegas.com P: (702) 309-4198 F: (702) 974-0893
ROOFING PRS-Professional Roofing Services 4180 W. Patrick Lane Las Vegas, NV 89118 tammy@prsnevada.us P: (702) 796-7663 F: (702) 765-7663 SECURITY DEPOSIT ALTERNATIVES Sure Deposit 293 Eisenhower Pkwy., Ste 320 Livingston, NJ 07039-1783 brian@suredeposit.com P: (973) 992-8440 F: (973) 992-8770 TELECOMMUNICATIONS Cox Communications 121 S. Martin Luther King Blvd. Las Vegas, NV 89106 Nick.kendle@cox.com P: (702) 384-8084 F: (702) 545-2375 TENANT SCREENING First Advantage SafeRent, Inc. 7500 W. Lake Mead Blvd., #9-542 Las Vegas, NV 89128 tsedminik@fadvsaferent.com P: (702) 839-1736 F: (702) 839-1738 TOWING AA Action Towing 3035 Westwood Dr. Las Vegas, NV 89109 bobbyhowell@actiontowing.net P: (702) 737-9100 F: (702) 737-8567 WEB DESIGN ABBA Web Design 8101 Mountain Forest Ct. Las Vegas, NV 89129 jan@abbainc.com P: (702) 648-0767 F: (702) 648-1032
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