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MARCH APRIL 2008

The 6th Annual SNMA

Golf Classic Friday, May 16th 2008 Angel Park – Palm Course Registration/Breakfast begins at 7:00 AM; Shotgun Start at 8:30 AM

Not a golfer? Putt your focus instead on

The 3rd Annual SNMA Putting Classic

Angel Park – 7th Heaven Putting Course (18 hole event) Registration begins at 11:00 AM; Shotgun Start at 11:30 AM • Awards BBQ to follow at 1:30 PM Deadline for reservations is May 2nd. For sponsorship opportunities and to reserve teams, contact 436-SNMA. All teams and sponsorships are “first paid, first sold.” No reservation in guaranteed until payment is received. Come find your sweet spot with us. The SNMA Golf Classic is always a swinging good time.

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MARCH APRIL 2008

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INSIGHT FEATURE ARTICLES

6 13 14

Buckle Up for Turbulence 2008 NAA Education Conference & Exposition Fair Housing Focus: Beware the (Almost) Ides of March

NEWS & UPDATES

5

A Letter From The Editor

7

On The Move

10 12 16 20 22

Train Your Brain! Community Outreach Update 6

Coming Together: SNMA Installation Dinner SNMA 2008 Calendar of Events Spotlight on Platinum Sponsor

16 Southern NV Multi-Housing Association - Forms & Publications

Magazine Committee: John Sigman Board Representative Chris Schreiner Committee Chair/Editor Allison Williams Front Cover Art/Layout

For Advertising Information Contact: Newsletters Ink 800.639.0465

www.snmaonline.org

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D ELIVERY CHARGE - $10.00 per delivery or $20.00 for COD orders. *** 3 part carbonless paper PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

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MARCH APRIL 2008

SNMA 2008 Board of Directors

Contact: Southern Nevada Multi-Housing Association

President Amanda Hahn Signature Management Company (702) 671-6000

Treasurer John Sigman The Las Vegas Apartment Guide (702) 939-1494

President Elect Bret Holmes Advanced Management Group (702) 699-9261

Secretary Debi O’Keefe Prime Group (702) 436-9293

Vice President Debra Peterson For Rent Media Solutions (702) 255-3700

Past President Dana Murrah Apartment Management Consultants (702) 395-1523

Director Susan Bauman Western Risk Insurance (702) 368-4217

P.O. Box 97975 Las Vegas, NV 89193 702-436-SNMA Fax: 702-436-6097

Director Barbara Kirk Camden Property Trust (702) 436-2048

Email: snma@snmaonline.org Web Site: snmaonline.org

Director Tresa Simmonds (702) 285-8962

MOTTO

Director Brandi Cooley RW Selby (702) 320-8500

Commitment, Innovation, Integrity

MISSION STATEMENT Our commitment is to provide, with innovation and integrity, legislative support, education and community outreach to our membership and industry.

Director Deborah Radford, CAM Hayman Company (702) 435-6555

SNMA offers a wide variety of education programs for leasing personnel, maintenance, managers, regional directors, owners and vendor members.

Director Rhonda Sikes Avion at Sunrise Mtn. (702) 438-7678 Director Patricia Stephens H&L Realty (702) 736-6263

Platinum Sponsors: For Rent Media Solutions Certified Fire Protection Western Risk Insurance The Bentley Group S herwin Williams Paint and Floorcovering C ox Communications C EDCO INC. Landscaping Maintenance

Director Doug Sartain Certified Fire Protection (702) 873-5995 Director Chandra Vail Apartment Finder (702) 604-2351 Director Dawn Renee Duffy Clark County Collections (702) 889-9229 Director Rob Groucutt Sherwin Williams (702) 895-8887 Director Chris Karsaz Karsaz & Associates (702) 952-9227 Director Elisa Frankert Camden Property Trust (702) 737-1712

10 Reasons to be a Member ➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒ ➓

Apartment Insight is published by the Southern Nevada Multi-Housing Association. Apartment Insight is the official trade publication of the Southern Nevada Multi-Housing Association, a professional association of multi-housing professionals and industry partners. The materials contained in this publication are general in nature; the applicability to one’s particular situation should be reviewed with a professional who has all the facts pertaining to the situation being considered. The publisher disclaims any liability for published articles. Advertising Policy: Southern Nevada Multi-Housing Association accepts no responsibility for unsolicited materials. Advertisements contained in this magazine do not constitute endorsement. With the exception of those products and services directly under the control and supervision of SNMA, it is the policy of the SNMA, its officers and Board of Directors, not to endorse any products or services.

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Legislative updates & representation Frequent networking opportunities Innovative education programs Business & career referrals Advertising & sponsorship opportunities Bimonthly magazine – “Apartment Insight” Website: www.snmaonline.org Forms & Landlord/Tenant Law Books Legal Advice Support staff with industry experience....

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MARCH APRIL 2008

A Letter From The Editor By Chris Schreiner

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the successes of our members and congratulate them on an accomplishment or a move within the industry.

he SNMA brings more and more to its members every year since I have been involved with the organization. Community outreach, education, legislative, information and membership committees have all grown tremendously and done more for the SNMA and the industry with each new year.

You can reach me at cschreiner@apartmentguide.com, by phone at (702) 939-1494 or by fax at (702) 939-1551. Thank you for your continued support of the magazine and keep reading!

With the start of 2008, we have done the same with the Apartment Insight magazine, with a new look and attitude, while still bringing its readers all the great information from the SNMA and others in the industry. The feedback I have received is positive and I am happy to hear so many are enjoying the magazine even more.

Best Regards, CHRIS SCHREINER Magazine Committee Chairman/Editor

I want to thank all the committee representatives and board liaisons for consistently providing us with such great, informative and relevant content. It is true that you never stop learning and the magazine, along with the website and other media are great avenues to disseminate industry information and trends. We can look to the magazine for fair housing pointers, legal information, changes in laws and statutes to name a few, as well as looking back on the great events like the golf and bowling tournaments, Membership Olympics, community events, dinners, lunches and other good times.

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sales staff will help you make the best decisions for your property and budget. We are the one-call source for ALL your window covering

We on the magazine committee are always anxious to hear your thoughts and suggestions. Praise is always fun to hear, but if you have features you would like to see more of, or certain items you believe would be beneficial that are currently absent from the magazine content, please let us know. The magazine is a resource for the SNMA and we want it to be the best it can be.

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MARCH APRIL 2008

Buckle Up for Turbulence By Chris Schreiner, Las Vegas Apartment Guide

I

of positive things about your community? Do you have regular resident functions? Appreciation parties? Early bird payment contests? These simple and often inexpensive things can make a world of difference. We have to approach the situation with a double whammy of effort, in getting new residents and closing the back door to keep the ones we have.

n these uncertain times, traffic and leasing activity are down, occupancies are down and competition is fierce in the rental industry. The Las Vegas market is being affected by not only the housing market, but the apparent lack of jobs and what many are calling the verge of a recession. Houses are sitting unsold, furniture stores are closing everywhere and though there has recently been a slight increase in occupancy market wide, it just feels like people aren’t moving. What can we do?

Does your resident newsletter have property specific articles? I submit to you, that this is a great venue for you to point out things to keep them from moving. Work up a cost comparison to show One main component is to refocus. The pressure to get leads them the true value of renting from an established apartment and to convert them to leases is tremendous. This usually means community with professional management. Compare the costs reduced rents, high concessions and increased expenses for flashy, of moving into a rental home, townhouse or condo. Show them colorful banners, A-frames, yard signs, balloons and the like. transfer fees for utilities, moving vans, deposits, application fees, Other high costs like direct mailings, human directionals and flycleaning fees and the like. Do their homework for them and they’ll ers are also a regular part of trying to increase occupancy quickly. realize, before giving you their notice to vacate, that maybe it’s In all these efforts, there is one very important aspect that might not a better deal after all. Prompt them to ask questions like, get overlooked and that is resident retention. Remember, that if “In a rental home, do I pay trash, water we keep the residents we have, it is less and sewer?” “If my heat goes out, who struggle to lease to a higher occupancy. We have to approach the will fix it and when?” “Do I have to care We cannot direct all our attention to getfor the landscaping?” This will require ting new residents if it means, by default, situation with a double some time and effort on your part, but ignoring those we have. Of course, there it’s essential to know what you’re sellwill always be skips, and we hear of many w hammy of ef for t, in ing against. Know thy enemy. You are more lately due to the job market. Those getting new residents and competing against houses, townhomes generally cannot be helped, but are we paying proper attention to those we still closing the back door to have? Do they know we appreciate them? ■ buckle up for turbulence Do you have a resident newsletter full keep the ones we have. — continued on page 8

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MARCH APRIL 2008

When You Think Commercial Property, Think...

On the Move The Apartment Guide Welcomes Chris Hinojos

E

veryone in the SNMA knows Christopher Hinojos as he was with Alternative Management since April of 2005 and the SNMA point of contact. While with Alternative Management, Chris managed 8 different non-profit associations. He joined the Apartment Guide team at the end of 2007 and remains a constant fixture in the SNMA and apartment industry. Congratulations Chris!

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MARCH APRIL 2008 ■

now and again. Routines develop easily. We come in, unlock the door, flip the “closed” sign to “open” and start some coffee. How does our office look to someone coming in for the first time? How does it smell? Are there lights out? Are the desks a mess of papers from the evening prior? Is our “goodie” tray a mess of crumbs? Your door should not be opened to allow the public inside until you’re truly ready to welcome them in to a warm, bright and friendly office. The prospects see this before they ever see a model, so what kind of first impression is it creating? Just like a bad ad can unsell a product, a badly organized or “dirty” office can close their mind before they ever sit down at your desk. A prospect should never be an interruption, but many times get the impression they are. Stand to greet them. Smile. Be proud of your product and you’ve already started closing before words are ever spoken.

buckle up for turbulence

— continued from page 6

and condos that were likely renovated to be flipped, but did not sell, that are now being rented at what could be similar rates to yours, with a full range of updated amenities. If you’re a community not getting rehab items like granite counters, stainless appliances and the like, it’s hard, but you can compete. Have you ever tried to keep stainless appliances clean? If those residents have kids, a house sounds appealing, but only if they really enjoy housework.

Knowledge is power. Is your leasing staff truly equipped with all the tools necessary to effectively do their job? A lack of information could turn a strong lead for you into a signed lease elsewhere. Does everyone involved Like your store, your models should be with leasing know all the schools your your “closing areas.” How do they look property is zoned for? What about the and smell? If something is wrong with closest banks, stores, and areas of enterthe office or the models and it turns off tainment? If this info exists at all, it’s in a prospective renter, a leasing agent a leasing binder with more dust on it than has no one to blame but him or herself. your high school yearbook. KNOW the Anyone who puts the responsibility of a information. Have your leasing agents housekeeper or maintenance tech or porter driven around the neighborhood itself? to make sure their product is “showable” is So often, the drive to and from work for not interested in making that leasing commisthem becomes routine and they’re not sion. Why would you not walk your tour path actually familiar with the surrounding area. and models yourself before showing them to Everyone should know and learn every asanyone else? Effective leasing agents know pect of their community. It’s your product this and they are working at a property you’re and if you don’t know your product, how competing with for leases. Are you one can you effectively convey its benefits to others? Apartment communities are Leasing agents are realtors with a of those effective leasing agents on top of your game, or are you deep within not just floorplans with a pool and a clubhouse. They are part of a neighbor- terrific benefit. Many realtors when your routine? Being so doesn’t make anyone a failure or bad at their job. hood, so know it. Know your square showing a home are seeing it for Every so often, we need perspective. footages, every feature and its benefit, all amenities inside the units and out the first time. Your leasing agents Hopefully this can help with yours.

and all that gives value. Whatever your Preparation can make all the difference. rent structure, know why your apart- have the advantage of knowing Preparation is keeping the back door ments are worth that much every month closed with renewals instead of notices their product inside and out. to the residents. Once you know what to vacate. Preparation is knowledge. gives your community its value, believe Knowledge of why your community it. If you don’t, how can you convince someone else? You need is the one to live in and what makes you, your company and not offer the sun, moon and stars to a resident to whom you have your product great and why it’s far better than renting a home, created value in his or her mind about your product. townhouse or condo. Knowledge of your product and excitement for it, genuine excitement that can easily be expressed and How is your store? Your leasing office is your store. You are, in conveyed to prospects. Preparation is inspection and physical effect, in retail. Leasing agents are realtors with a terrific benefit. readying of your store. Step back and look. How prepared is Many realtors when showing a home are seeing it for the first your property? If you’re prepared, the bumpiness of turbulence time. Your leasing agents have the advantage of knowing their won’t be a thing to fear, but a motivating force that just makes product inside and out. That’s a blessing and a curse. It does the trip more exciting for you. Q create a certain tunnel-vision that needs to be put in check every

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MARCH APRIL 2008

Train Your Brain!

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he SNMA Education Committee is thrilled to announce its upcoming courses. We have been actively working on providing our industry with the needed education for personal and professional growth. The schedule below is the 2008 Education Course Schedule. Please keep an eye out because some of the dates may change due to instructor scheduling.

tion please email angie@alternativemanagement.net If you are interested in taking any of these courses or being on the Education Committee, please contact Xenia Diniz at xdiniz@apartmentguide.com or Deborah O’Keefe at Deborah.Okeefe@primegrp.com. We look forward to seeing each one of you in class!!

Register information will be coming to you each month via fax, email or at the dinner meetings. If you feel as though SNMA may not have your accurate informa-

2008 Education Calendar Date

Sponsorship opportunities a vailable to everyone!

Event

Speaker

March

Certification Class

4&5

HD Supply is proud to offer a class that, with successful completion, will provide the participant with a nationally recognized certification in pool operation. The most widely accepted and recognized program of technical recognition is the National Swimming Pool Foundation’s (NSPF®) Certified Pool Operator (CPO®).

HD Supply

NSPF® Certified Pool Operator ®

March 5&7

CAM Certified Apartment Manager. Enhances managers’ professional skill resulting in a better-managed & more profitable rental properties. Candidates earn a nationally designated title that is respected throughout our industry.

Bill Nye

College of Southern Nevada Job Fair March 11

March 21

Management companies looking for the perfect employee or to promote your company to the up and coming? Provide your information to Alternative Management and we will happily distribute it for you. For those of you who like to get more involved we have 2 open spots for management company representatives. First come, first serve. Contact Debi O’Keefe. Premise liability &Incident Reporting Legal standards and Tort Law. Importance of timely and accurate information reporting.

Chris Karsaz

Air Conditioning Intermediate April 24

This very detailed course covers EPA (Environmental Protection Agency) laws and how to recover and recycle refrigerants. Also how to charge an Air Conditioning system and read your gauges.

HD Supply

Prerequisites: Must be EPA Certified Type II or Universal. Emotionally Intelligent Leader Class April 18

May 21

May 21-23

The next level of success. Emotional intelligence is twice the indicator of successful leadership as IQ and technical skill. Come learn how to make this a reality in your organization.

Culture Coaches

Fair Housing

For Rent (This will be

This class is a must have for everyone. Come learn the basics and any new laws and prevent liability.

taught in conjunction with CAM with Bill Nye)

CAM Certified Apartment Manager, Part II. Enhances managers’ professional skills, resulting in better-managed & more profitable rental properties.

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Bill Nye

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MARCH APRIL 2008

2008 Education Calendar Continued Date June 20

Event Lease Agreement, Debt Recovery & Evictions Knowing all the right stuff is important. Join us as we listen to Chris Karsaz and leaders in the collections industry speak about what you need to know.

Speaker Chris Karsaz

EPA Section 608 June 25

This is an eight-hour class which includes test preparation and taking of the EPA Section 608-certification exam. All aspects of EPA Section 608 are covered including the laws surrounding the recovery, recycling and reclaiming of refrigerants. The morning session is spent preparing for the exam, which is given in the afternoon.

HD Supply

Course Fee: $55.00 at training site. Air Conditioning Basics & Electrical Testing July 10

This course covers the most common problems a maintenance technician will encounter on the job site. Topics include safety, filtration, thermostats, A/C theory, coil cleaning, motors, spiders, float valves and more. Troubleshooting covers wall units, PTAC units and split systems. Air conditioning unit repair and troubleshooting is covered in this class, as well as basic maintenance on A/C units, electrical testing using meters, and reading schematics.

HD Supply

Time Management Class: “Setting the Right Priorities in the Right Order” for Supervisors and Mid-Management July 18

July 22, 23, & 24 July (TBA) August 20 & 21

The art of personal and professional management is explored as this popular misnomer is exposed. That’s why priorities should be set according to your corporate compass, not the clock. Principles for achieving self-mastery are examined as a hidden truth is revealed: as long as the highest priorities are accomplished, leadership is in fact effective. Modules include: • Emphasizing productivity – not activitiy • Instilling sense of purpose through direction based priorities • Putting the most important and urgent matters first • Aligning priorities with company goals

KDI

NALP National Apartment Leasing Professional. Go beyond the basics and get advanced knowledge and skill that can result in higher occupancy and resident retention. Time Management A class where everyone can learn. Increase effectiveness, save time and provide better customer service.

Donna Hickey

Gregg Ketter

NALP National Apartment Leasing Professional, Part II. Go beyond the basics and get advanced knowledge and skill that can result in higher occupancy and resident retention.

Donna Hickey

Advanced Fair Housing August 22 An advanced course that is crafted for assistant managers, managers and regionals that will provide very important tools for handling this important topic. We will be working in teams so get ready to learn and have fun.

Chris Karsaz

CAMT September 16 – 18

October 10 October 10 October 24

Certified Apartment Maintenance Technician. Hands On. Introductory for maintenance and a refresher for the veteran employee. Come get knowledge and tools necessary to run an effective maintenance program. This is a course that offers a national designation through the NAA and highly regarded in our industry. You will have the best trained maintenance personnel in town and your maintenance staff will take pride in their career choice.

Mark Curko

Heating Gas & Electric This course covers electrical and gas heating systems, checking and troubleshooting high and low voltages on both gas and electrical furnaces, repairing and replacing components, testing all safety devices and checking for gas leaks and carbon monoxide. Survival Spanish Effectively communicate and deliver superb customer service to your Hispanic residents and customers. Employment Practice

Evelen Corro Chris Karsaz

Hiring, firing and legal. What you should know.

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HD Supply

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MARCH APRIL 2008

Community Outreach

Update

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he first Community Outreach event is fast approaching. Join SNMA volunteers for the first of four “Adopt-A-Highway” clean-ups on Saturday, March 8. Families and friends are welcome to join and help clean-up the highway. Lunch will be served immediately following the clean-up. All participates must be 12 years old or older. All minors must be accompanied by an adult. Please log onto http://www.snmaonline.org/ for specific details on the meeting time and location. Also, the Community Outreach Committee is gearing up for the annual “Paint the Town” event on Saturday, April 12. Get ready for an exciting morning of graffiti clean-up and lots of fun in Northeast Las Vegas with the SNMA volunteers, Clark County and Las Vegas Metropolitan Police Department. Look for more details coming soon. SNMA Community Outreach is one way for the SNMA and its members to give back to the community. Community Outreach events are also a great place to network and mingle with industry professionals. Please visit the SNMA website at http://www.snmaonline.org/or call the SNMA office at 436-SNMA for specific details on upcoming events. Q

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MARCH APRIL 2008

2008 NAA Education Conference & Exposition June 26-28, 2008 Orlando, Florida

NAA Hotels: Caribe Royale All-Suites Resort • Disney World Hilton Resort • Gaylord Palms Resort

EXPERIENCE THE LARGEST SHOW IN THE MULTIFAMILY HOUSING INDUSTRY! Save Your Company $$$ with Group Discounts

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GROUP DISCOUNTS are available for companies purchasing five or more full conference registrations for the 2008 NAA Education Conference & Exposition!

Have your company meeting or event in conjunction with the 2008 NAA Conference & Exposition in Orlando, Fla.! N A A W I LL H E LP YOU W ITH TH E FOLLOWING:

To find out how your company can save 25%, please call NAA at 703/518-6141, x 104 or email Jeremy@naahq.org.

h Reserve hotel rooms AND meeting space at an NAA Conference Hotel during the week of the Conference (Monday, June 23 – Sunday, June 29)

Credit card and check are accepted. Separate checks mailed together in one package is also acceptable. For more information, please contact NAA or visit www.naahq. org/educonf

h Work with you on facilitating the registration process – pick-up all of your group’s name badges on-site or we’ll mail it to one main contact

h Buy Five (5) Full Conference Registrations Ö One Free Full Conference Registration h Buy 25-50 Full Conference Registrations Ö 20% discount per registration

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MARCH APRIL 2008

Fair Housing Focus:

“BEWARE THE (ALMOST)

IDES OF MARCH”

must have certain design features, and the general property must have certain features as well. Now the guidelines are extensive, confusing and conflicting (and voluminous in the telling), but in a nutshell here is what the guidelines require:

$ Buildings

must have an accessible entrance on an accessible route.

by Nadeen Green

$ Public and common use areas must be accessible and usable.

$ All doors designed for passage must be usable.

$ There must be an accessible route into and through a covered unit.

$ Light

switches, electrical outlets, thermostats, and the other environmental controls in covered units must be in accessible location.

$ The tub, shower, and toilet areas in covered units must have reinforced walls should the resident want to have grab bars installed.

The Ides of March is March 15th and that date was a momentous one (albeit not a good one) for Julius Caesar. The 13th of March, 1991 is a momentous day in fair housing, although it is not the Ides of March (although in some months, such as April, the Ides are the 13th!) There now, are you thoroughly confused? And what on earth does this have to do with fair housing?

R

eady? The Fair Housing Amendments Act established protectedclass status for people with handicaps when it was signed into law by President Ronald Reagan on September 13, 1988. This law went into effect 6 months later on March 12, 1989. One of the substantial provisions of this new act was the new-construction requirements (the fair housing accessibility guidelines). But since there were apartment communi-

ties in the process of actually being built, the “deadline” for these requirements was extended for 2 more years. Thus, the construction accessibility guidelines went into effect for certain units that were first occupied on or after March 13, 1991. Essentially the law says that as to multi-family housing (4 or more units), all ground floor and elevator accessible apartments (“covered units”) built for first occupancy on or after March 13, 1991,

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$ The bathrooms and kitchens of covered units must be usable. Unfortunately, testing and lawsuits have shown that as much as fifty per cent of new construction may have been built incorrectly. Even if you or your company were not the builder or developer of the community, you have liability for the “condition” of the apartments. And the day-to-day management and decision making as to the needs of your prospects or residents is often based on that important March 13, 1991 date. Let’s apply this to a real-world scenario and work through an analysis or flow chart, if you will, of what you need to think about. A resident who must use a wheelchair advises you that one of the doorways in their unit just isn’t wide enough to easily accommodate that

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MARCH APRIL 2008

Question 2: Is the unit in question a “covered unit,” that is, one on the ground floor or accessible by elevator?

Testing and lawsuits have

If it is not a covered unit, you have no responsibility, but again, you must allow the resident to make the modification if they so wish. If it is a covered unit, then:

shown that as much as fifty per cent of new construction may have been built incorrectly. wheelchair (they can get through, but it is a struggle to get lined up just right and go through that doorway). Question 1: When was this community first occupied? If your property received its certificate of occupancy before March 13, 1991, then you have no legal responsibility yourself as to that doorway (your property did not have to be built subject to the fair housing accessibility guidelines). However, if the resident would like to widen the doorway in a safe, sound and workmanlike manner, you must grant permission for that to happen at the resident’s cost. This is a reasonable modification. When the resident is ready to move out you cannot require the doorway to be made narrow again, as the modification does not affect the usability of the doorway for future residents.

Question 3: How wide is the doorway? Does it meet the fair housing accessibility guidelines? Now you will have to pull out a tape and measure that doorway, and then seek out a reference or source to determine whether that doorway was built correctly (wide enough to begin with). If so, then again you have no further responsibility but must allow the resident to modify. If not, you have both an immediate and long range problem. The immediate problem is that making that modification to the doorway is now your responsibility. Do it! The long range problem is that your community may be in continuing violation of the Fair Housing Act, and it may not just be a doorway that is problematic.

If your property was first occupied on or after March 13, 1991, then the analysis must continue:

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There may be a multitude of “sins” in your construction, and other landlords who have found themselves in a similar situation have paid as much as a million dollars in “retribution!” Your situation in such a case is way beyond the scope of the article. The Ides of March proved to be an ill-fated date for Caesar; the almost-Ides of March 1991 may be ill-fated for the landlord who has a community that was not built in compliance with fair housing law. You owe it to your prospects, your residents and yourself to understand just where you stand as to this important matter. Beware! Q

Fair Housing Focus is written by Nadeen Green, Senior Counsel with For Rent Magazine®. The information contained in this article is not to be considered legal advice, and the author and FRM strongly recommend that you consult with your own counsel as to any fair housing questions or problems you may have. The author expresses her appreciation for the wisdom and input provided by Theresa Kitay with the law firm of Coughlin & Kitay, P.C. Ms. Kitay is well-versed in the industry’s issues with the fair housing accessibility guidelines. She may be reached at (770) 840-8483.


MARCH APRIL 2008

COMING TOGETHER

We took time to thank each board member of the 2007 Board of Directors, with each receiving a plaque for their service to the SNMA.

SNMA Installation Dinner January 15, 2008 • Gold Coast

T

Sponsored by Sure Deposit

he first SNMA gathering of 2008 was filled with events, part recognizing the efforts of 2007 and part inducting and looking to 2008. We began with the amended bylaws and voted to pass them, then closed the membership meeting and moved on to opening the dinner meeting. Our Platinum Sponsors, For Rent Media Solutions, Certified Fire Protection, Western Risk Insurance, The Bentley Group, Sherwin Williams Floor Covering & Paint, and Cox Communications were recognized and CEDCO Inc. Landscape Maintenance joined them as a new sponsor for 2008.

The 2007 SNMA Board of Directors: Clockwise from left- John Sigman, Amanda Hahn, Susan Bauman, Debra Peterson, Brett Holmes, Patricia Stephens, Chandra Vail, Brandi Cooley, Dawn Renee Duffy, Doug Sartain, Dana Murrah, Tresa Simmonds, Debi O’Keefe. Not pictured: Elisa Frankert, Tre Sedminik & Barbara Kirk.

New Platinum Sponsors for 2008, CEDCO Inc. Landscape Maintenance

Brian Alexander of Sure Deposit spoke to those in attendance of the function of Sure Deposit as another option for charging new tenants a security deposit upon move in.

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MARCH APRIL 2008

Awards were also presented to the Outstanding Volunteers for their invested time and effort within the committees in the 2007 year. Chris Karsaz, Legislative Committee

Patricia Stephens, Dinner Committee

Chris Schreiner, Newsletter & Bowling Committees Dustin Marcello, Legislative Committee

Bret Holmes, Website Committee

Rellie Greensfelder, Year End Event Committee

Not pictured/present: Xenia Diniz, Education Committee; Debra Thomas, Golf Committee; Paula Lane, Market Trends; Brian Sponnick, Year End Event Committee

Rechelle Bogle, Year End Event Committee

Rhonda Sikes, Community Outreach Committee

Dana Murrah, Information Resource Committee

The 2007 Jewel Awards were recognized again, with some of the winners present to receive their due praise, holding their trophies to a round of applause from the audience. Holly Irwin of The Presidio for Leasing Consultant of the Year

Though Deborah Radford is holding Camden Del mar’s trophy, Best Overall Renovation of the Year went to The Fountains at Flamingo

The Preserve for New Development of the Year

Neoma Bullock of Picerne for Property Manager/Supervisor of the Year

Doug Sartain of Certified Fire Protection for the Vendor Appreciation Award ■

coming together

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MARCH APRIL 2008

coming together

— continued from page 17

Tina Prieto of the Women’s Development Center presented awards to those involved with the Community Outreach Committee’s WDC project, thanking the vendors and volunteers, including Certified Fire Protection, Sunland Asphalt, Wilmar, Empire Painting, F&A Painting, Silverland Landscaping, Thomas Perkins & Associates and the SNMA. The WDC thanks the volunteers from the rehab project

The 2008 Board of Directors was installed and took oath from our Constable, Bobby “G” Gronauer.

Bobby G administers the oath for the 2008 board

The 2008 SNMA Board of Directors

GETTING LUCKY WITH THE SNMA Prizes were given by Sure Deposit, sponsors of the dinner. Winner of the 50/50 drawing, was Maria Head of Stout Management. Proceeds from the raffle went to Child Haven. Coming up next: Market Trends at the TI on February 21st & The next SNMA Dinner sponsored by The Apartment Guide at the Tuscany on March 18th.

50/50 Drawing cash winner

18

SNMA President Amanda Hahn with Teresa Doyle and Bruce Floyd of Child Haven as well as Brian Alexander of Sure Deposit

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MARCH APRIL 2008

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MARCH APRIL 2008

SNMA 2008 Calendar of Events March 4-5 5-7 18 21

HVAC/Pool Training – HD Supply CAM Dinner: Crime Free Multi-Housing – LVMPD Premise Liability & Incident Reporting – Chris Karsaz

April 15 17 18

Lunch: Mock Trial Maintenance Education Emotionally Intelligent Leader Class – Joel Hadley

September 14 Legal Education – Chris Karsaz 16-18 CAMT – Mark Curko TBA Maintenance Mania Membership Picnic TBA Membership Olympics

May 8 16 21 21-23

Maintenance Education SNMA Golf Classic Fair Housing CAM – Bill Nye

October TBA TBA 21 24

June 17 18 20

Dinner: Identity Theft Cert Apartment Supplier Lease Agreement & Debt Recovery – Chris Karsaz

July TBA TBA 22-24

Bowling Tournament Time Management NALP

20

August 19 Dinner: NALP Speaker 20-21 NALP 22 Advanced Fair Housing – Chris Karsaz

Heating: Gas & Electric – HD Supply Survival Spanish – Evelyn Corro Dinner: Fire Prevention by Certified Fire Employment Practice – Chris Karsaz

November 8 Hollywood Nights December Month-long: Santa Cops

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MARCH APRIL 2008

SNMA 2008 COMMITTEE ROSTER Bowling Committee

John Sigman, Board Representative The Las Vegas Apartment Guide

939-1494 johnsigman@apartmentguide.com

SNMA - Apartment Insight (Magazine) John Sigman, Board Representative 939-1494 The Las Vegas Apartment Guide johnsigman@apartmentguide.com Chris Schreiner, Committee Chair 939-1494 The Las Vegas Apartment Guide cschreiner@apartmentguide.com

Community Outreach Committee Debra Peterson, Board Representative For Rent Media Solutions Jennifer Pendleton, Committee Chair For Rent Media Solutions

Dinner Meeting Committee

Doug Sartain, Board Representative Certified Fire Protection Chris Hinojos, Committee Chair Las Vegas Apartment Guide

Education Committee

Debi O’Keefe, Board Representative Prime Group Xenia Diniz, Committee Chair The Las Vegas Apartment Guide

Golf Committee

Rob Grocutt, Board Representative Sherwin Williams Tre Sedminik, Committee Chair First Advantage Safe Rent

Information/Resource Committee Chris Karsaz, Board Liaison Karsaz & Associates

Legislative Committee

Barbara Kirk, Board Representative Camden Residential Management

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255-3700 debra.peterson@forrent.com 255-3700 jennifer.pendleton@forrent.com 873-5995 fireone@lvcoxmail.com 939-1494 chinojos@apartmentguide.com 436-9293 deborah.okeefe@primegrp.com 939-1494 xdiniz@apartmentguide.com 895-8887 swrep5905@sherwin.com 839-1738 tsedminik@fadvsaferent.com 952-9227 ckarsaz@karsaz-law.com 436-2048 bkirk@camdenliving.com

Maintenance Mania/Membership Picnic Tresa Simmonds, Board Representative

285-8962

Elisa Frankert, Board Representative Camden Property Trust

efrankert@camdenliving.com

Market Trends Committee

Susan Bauman, Board Representative Western Risk Insurance Paula Lane, Committee Chair For Rent Media Solutions

Membership Committee

Deborah Radford, Board Rep. for Property Hayman Company Chandra Vail, Board Rep. for Vendors Apartment Guide Dawn Renee Duffy, Board Rep for Vendors Clark County Collections Services

Membership/IROC Committee Rhonda Sikes Avion at Sunrise Mountain

Public Relations Committee Brandi Cooley RW Selby

Website Committee

Bret Holmes, Board Representative AMG Nevada

Year End Event

Amanda Hahn, Board Representative Signature Homes

Year End Event Jewel Awards

Patrici Stephens, Board Representative H&L Realty

21

trsimmonds@msn.com

368-4217 susan@westernrisk.com 255-3700 paula.lane@forrent.com 435-6555 dradford-nv@haymanco.com 939-1494 cvail@apartmentfinder.com 940-5106 dduffy@cccscollect.com 438-7678 avionsunrisemtn@lvcoxmail.com 914-6868 brandi@rwselby.com 699-9261 bholmes@amgnevada.com 671-6000 amandahahn@signaturehomes.com 736-6263 stephens.patricia@yahoo.com


MARCH APRIL 2008

Cox Communications

A

s the third-largest cable provider in the nation, Cox Communications offers award winning products across its advanced fiber-optic network. Cox was once known as “the Cable Company.” Cox Communications is a true communications company with a large offering of services in Las Vegas and across the United States.

And now, Cox Digital Telephone is either available or soon to be introduced in most areas of Las Vegas. With Cox Digital Telephone, customers enjoy greater convenience and reliability with great savings. They can count on all of their calls to be connected over our advanced technology digital fiber-optic based network for a clear, reliable phone connection.

What Cox does: Since 1962, Cox has developed and built highquality fiber and coax advanced communications networks and delivered quality services starting with Cable and then Internet and Telephone. Cox is now a full-service provider of many telecommunications products, Cox offers an array of services, including Cox Cable, advanced digital video programming services under the Cox Digital Cable brand, local and long- distance telephone services under the Cox Digital Telephone brand, high-speed Internet access under the brand Cox High Speed Internet, and commercial voice and data services via Cox Business Services (CBS).

Nowhere else can you get the best communications services: Digital Television, High Speed Internet and Telephone from one company on one bill! It’s called the Cox Bundle!

For your customers: With great products like On Demand, that allow our customers to watch TV on their time, to the brilliant reception of HDTV, Cox Communications offers advanced services at great low prices like no one else can. Cox offers many Digital Cable choices for our residential customers that will fit the way they want to watch TV. Plus when they add Cox DVR, they get greater flexibility – record their favorite shows with a touch of a button, pause and rewind live TV, then fast-forward to the good parts. Cox Digital Cable with DVR will change the way they watch TV forever.

For your business: When your business joins the thousands of others that have partnered with Cox Business Services for a complete communications solution, you get the best of both worlds: The resources and backing of a solid, experienced communications leader with our own nationwide network and a full spectrum of advanced communications services. Plus, a locally managed team fully empowered and equipped to provide flexible, scalable solutions for your business. Nationwide, yet nearby, providing high-capacity and highly responsive multiple services from a single provider. These are just some of the advantages that make Cox Business Services a smart choice for your business. Cox serves businesses of every size in many locations throughout the Las Vegas area. To contact our local office call us at 702-507-2000. Q

With Cox High Speed Internet Service, they can experience the Internet the way it was meant to be. FAST! Cox’s Internet service has received top honors in customer satisfaction from J.D. Power and Associates as well as PC Magazine’s Readers’ Choice Award for the fourth year in a row. Cox continues to focus on providing fast speeds, superior customer service and the features that are important to our customers. Each year we introduce new features and benefits that further enhance the value of our service.

22

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MARCH APRIL 2008

PRODUCTS & SERVICES GUIDE ADVERTISING Move, The New Rent Net 30700 Russell Ranch Rd., Westlake Village, CA 91362 P:(805) 557-2300 F:(480) 556-4623

ASPHALT (PAVING/REPAIR) A&A Asphalt Paving Co. 4485 N. Rainbow Blvd. Las Vegas, NV 89108 P:(702) 891-9111 F:(702) 251-0112

Apartments.com 175 E. Jackson Ave., Ste 800, Chicago, IL 60604 hpetty@apartments.com P:(702) 558-0730 F:(702) 558-9130

Lamb Asphalt Maintenance, Inc. 2516 Losee Road, North Las Vegas, NV 89030 rbaca@lambasphalt.com P:(702) 647-1600 F:(702) 647-5969

For Rent Media Solutions 5740 S. Arville St., Ste 209, Las Vegas, NV 89118 debra.peterson@forrent.com P:(702) 255-3700 F:(702) 255-4901

Stripe-A-Lot 5128 Longridge Avenue, Las Vegas, NV 89146 t.j.@stripe-a-lot.com P:(702) 870-3585 F:(702) 870-8784

Nevada Senior Guide 10624 S. Eastern Avenue #A-155 Henderson, NV 89052 buddyneall@aol.com P:(702) 269-9290 F:(702) 269-9205

Sunland Asphalt P.O. Box 50409 Henderson, NV 89014 stevem@sunlandasphalt.com P:(702) 563-6872 F:(702) 563-6875

Mature Living Choices / Network Communications 2305 Newpoint Parkway, Laurenceville, GA 30043 jsmedley@treb.com P:(770) 962-7220 F:(770) 822-4334

ATTORNEYS/LEGAL SERVICES Aldrich & Bryson, LLP 7881 W. Charleston Blvd., Ste. 160 Las Vegas, NV 89117 P:(702) 853-5490 F:(702) 853-5491

Apartment Finder 6330 McLeod Dr. Ste. 5 Las Vegas, NV 89120 cavil@apartmentfinder.com P:(702) 604-2351 F:(702) 597-1149 Apartment Guide, The 6725 Via Austi Parkway #260 Las Vegas, NV 89119 johnsigman@apartmentguide.com P:(702) 939-1494 F:(702) 939-1551 APARTMENT LOCATING SERVICES Rent Grow Inc. (Internet) 275 Wyman St. Waltham, MA 02451 dollar@rentgrow.com P:(800) 736-8476 F:(781) 709-0175 APPLIANCES (SALES/RENTAL/PARTS/REPAIR) Coinmatch Laundry Service 501 North 37th Dr., Suite 102 Phoenix, CA 85009 dwahlers@coinmachcorp.com P:(602) 722-6959 F:(602) 340-8907 Excalibur Laundries Inc. 201 E. Sandpointe Suite 200 South Coast Metro, CA 92707 P:(714) 437-9000 F:(714) 210-3777 Universal Service & Supply 3605 W. Twain Las Vegas, NV 89103 universalsvc@earthlink.net P:(702) 876-0333 F:(702) 876-5994 Web Service Company, Inc. 333 W. St. Louis Ave., Las Vegas, NV 89102-4709 tonyt@weblaundry.com P:(702) 384-4855 F:(702) 384-6054

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Renaissance Development Corporation 6787 W. Tropicana Ave., Ste 120-A Las Vegas, NV 89103 mojavefrancene@yahoo.com P:(702) 388-8888 F:(702) 388-8884

The Bentley Group Real Estate Advisors 11920 Southern Highlands Parkway, #100 Las Vegas, NV 89141 cbentley@thebentleygroup.com P:(702) 855-0440 F:(702) 855-0660

EXERCISE EQUIPMENT Advanced Exercise Equipment 861 South Park Dr. #200 Littleton, CO 80126 sautrey7@aol.com P:(702) 540-2215 F:(303) 996-0063

Marcus & Millichap 3993 Howard Hughes Pkwy, Ste 300 Las Vegas, NV 89109 jvelazquez1@marcusmillichap.com P:(702) 215-7100 F:(702) 215-7110

Advantage Fitness Products 10225 King Henry Ave., Unit 203 Las Vegas, NV 89144 bsponnick@afproducts.com P:(702) 254-8071 F:(702) 552-6393

CARPET CLEANING/RESTORATION/DYEING Solar Contract Carpet of Las Vegas, Inc. 4280 Wagon Trail Ave. #C, Las Vegas, NV 89118 P:(702) 798-7100 F:(702) 798-1982 Universal Carpet Care, Inc. 3111 S. Valley View, Ste N-102 Las Vegas, NV 89102 stevec@universalcarpetcare.com P:(702) 220-9003 F:(702) 220-4818

FIRE AND SAFETY Certified Fire Protection 3400 W Desert Inn, Ste 20 Las Vegas, NV 89102-8354 fireone@lvcm.com P:(702) 873-5995 F:(702) 251-1972

CLEANING SERVICES FastPro Pressure Cleaning & Trash Valet 10693 Wiles Rd., Ste. 305 Coral Springs, FL 33076 mtaylor@thepurplegorillapeople.com P:(954) 270-2141 F:(954) 227-2618

Karsaz & Associates 375 Warm Springs Ave. Ste 104 Las Vegas, NV 89119 ckarsaz@karsaz-law.com P:(702) 952-9227 F:(702) 933-5077

Diversified Protection Systems Inc. 6672 Boulder Hwy. Ste.1 Las Vegas, NV 89122 jschulman@dpsi.biz P:(702) 307-3473 F:(702) 307-3472

COLLECTIONS Clark County Collection Service 6124 W Sahara Avenue Las Vegas, NV 89146 cccs@mgci.com P:(702) 889-9229 F:(702) 889-9228

FLOORING - COVERING/CARPET Brock Interiors, Inc. 1660 Helm Dr. Ste 1000 Las Vegas, NV 89119-3845 jason@brockinteriors.com P:(702) 458-6550 F:(702) 458-6584

Quantum Collections 3224 Civic Center Dr. N. Las Vegas, NV 89030 vince@quantumcollections.com P:(702) 633-8080 F:(702) 619-0667

Sherwin Williams Floor Covering 7470 S. Dean Martin Drive. #105 Las Vegas, NV 89139 swrep5905@sherwin.com P:(702) 895-8887 F:(702) 895-8892

Sentry Recovery & Collections, Inc. 3080 S. Durango, Ste. 203 Las Vegas, NV 89117 P:(702) 944-4111 F:(702) 933-4048

Law Office of Garry L. Hayes 199 N. Arroyo Grande Blvd, #200 Henderson, NV 89074 ghayes@lvlaw.com P:(702) 434-3444 F:(702) 434-3739

FURNITURE (RENTAL/SALES) CORT Furniture Rental 320 S. Decatur Blvd. Las Vegas, NV 89107 tbernard@cort1.com P:(702) 822-7368 F:(702) 822-7324

CONSTRUCTION/GENERAL CONTRACTORS Richard C. Rowen Contruction 1105 Locust St., Reno, NV 89502 6316 Meadow Creek Dr., Reno, NV 89519 rrickhalo@aol.com P:(775) 815-7940 F:(775) 826-5706

AWARDS/TROPHIES Boulevard Trophy & Engraving, Inc. 5007 S. Tamarus St. , Las Vegas, NV 89119 blvdtrophy@aol.com P:(702) 736-3130 F:(702) 736-3526

Custom Furniture Rental 273 Martin Luther King Blvd Las Vegas, NV 89106-4310 gkreamer@customfurniturerental.com P:(702) 384-6996 F:(702) 384-8904

Kalb Industries of Nevada, LTD. 5670 Wynn Rd Las Vegas, NV 89118 rickh@kalblv.com P:(702) 365-5252 F:(702) 365-5257

BLINDS/WINDOWS/DOORS/GLASS American Drapery & Blind P.O. Box 896 Renton, WA 98057 cindy@american-drapery.com P:(888) 232-4832 F:(800) 669-7193 Cherokee Blind & Door 4350 S Arville, C-21 Las Vegas, NV 89103 P:(702) 432-3244 F:(702) 432-3341 BROKERS (REAL ESTATE) Sperry Van Ness 2800 W. Sahara Ave., Ste 1G, Las Vegas, NV 89102 P:(702) 765-6005

GARBAGE VALET & PRESSURE CLEANING Fast Pro Pressure Cleaning & Trash Valet 10693 Wiles Rd., Ste. 305, Renton, FL 33076 mtaylor@thepurplegorillapeople.com P:(954) 270-2141 F:(954) 227-2618

COUNTY/CITY OFFICES Constable’s Office Las Vegas Township 309 S. Third Street, P.O. Box 552110 Las Vegas, NV 89155 gronaura@co.clark.nv.us P:(702) 455-4099 F:(702) 385-2436

HVAC Fire-N-Ice Heating & Air Conditioning 2912 S. Highland Dr. Ste E Las Vegas, NV 89109 P:(702) 395-0071 F:(702) 395-0253 INSURANCE CIBA Insurance Services 655 N. Central Ave. Ste. 2100 Glendale, CA 91203 mmarino@cibaservices.com P:(818) 638-8525 F:(818) 638-8551

DEVELOPERS (REAL ESTATE) & GENERAL CONTRACTORS KDG, LLC The Kelly Design Group 6285 McLeod Drive No. 2 Las Vegas, NV 89120 P:(702) 597-1166 F:(702) 597-1133 ■

PRODUCTS & SERVICES — continued on following page

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MARCH APRIL 2008

Kaercher & Associates Insurance Brokerage 2500 N. Buffalo Dr., Ste 230 Las Vegas, NV 89128 P:(702) 384-2813 F:(702) 304-7860 Renters Legal Liability LLC 466 South 400 East #103 Salt Lake City, UT 84111 P:(801) 994-0237 F:(801) 521-4452 Western Risk Insurance 3140 S. Rainbow Blvd Suite 400 Las Vegas, NV 89146 susan@westernrisk.com P:(702) 368-4217 F:(702) 368-4219 LANDSCAPING CEDCO Landscape Inc. 7210 Placid Street Las Vegas, NV 89119 DSamaniego@cedcoinc.com P:(702) 361-6550 F:(702) 361-8281 Tree Solutions, LLC 3645 W. Twain Ave. Las Vegas, NV 89103 shilo@treesolutionsnv.com P:(702) 215-8388 F:(702) 215-8390 MAINTENANCE SUPPLIES HD Supply 320 Lava Beds Way Las Vegas , NV 89031 Max.G.Christie@hdsupply.com, ty.kilpatrick@ hdsupply.com P:(702) 917-5746 F:(702) 622-7222 Johnstone Supply 2314 S. Western Ave. Las Vegas , NV 89102 P:(702) 387-6940 F:(702) 387-7866 Wilmar 4119 Bola Drive North Las Vegas, NV 89032 bcrofford@wilmar.com P:(702) 296-0664 F:(702) 643-5948 MORTGAGE LENDING Community Association Banc 3080 S. Durango Dr. Ste 105 Las Vegas, NV 89117 bsloop@cabanc.com P:(702) 889-4656 F:(702) 636-8303 OFFICE SUPPLIES Advance Office & Janitorial Supplies 3261 S Highland, Ste 603 Las Vegas, NV 89109 lisaburchard@advanceoffice.com P:(702) 735-0213 F:(702) 735-0147

PAINT (SALES/SERVICE) Dunn-Edwards Paints 4300 E. Tropicana Ave Las Vegas, NV 89121 sharon.brenner@dunnedwards.com P:(702) 845-7539

PRINTING Innovative Business Solutions, LLC 4045 S. Buffalo, #A-101-237 Las Vegas, NV 89118 ibsmjustice@cox.net P:(702) 253-1114 F:(702) 432-8080

TENANT SCREENING First Advantage SafeRent, Inc. 7500 W. Lake Mead Blvd. #9-542 Las Vegas, NV 89128 tsedminik@fadvsaferent.com P:(702) 839-1736 F:(702) 839-1738

Empire Community Painting 2756 N. Green Valley Parkway Ste 149 dborost@empirepainting.com P:(702) 433-6505 F:(702) 939-9940

RESTORATION West Craft, Inc. 8370 W. Cheyenne Ave. Ste 109, Box 237 Las Vegas, NV 89129 P:(702) 382-6167

SRTC 3025 W. Sahara Ave. Las Vegas, NV 89102 daryl@tenantscreenings.com P:(702) 948-7420 F:(702) 948-7428

F & A Painting, Inc. 4335 W. Post Rd., Las Vegas, NV 89118 fapainting@aol.com P:(702) 914-2676 F:(702) 914-5713 Frazee Paints 5280 S Valley View Blvd Las Vegas, NV 89118 rgreensfelder@frazee.com P:(702) 895-9800 F:(702) 597-5200 Odyssey Painting Etc., Inc. 3111 S. Valley View Blvd., #Z-107 Las Vegas, NV 89102 tiffany@odysseypainting.lvcoxmail.com P:(702) 365-1579 F:(702) 365-1588 SCM Enterprises 4634 S. Maryland Parkway, Suite 109 Las Vegas, NV 89119 dan@scmenterprises.com P:(702) 248-2890 F:(702) 492-6617 Sherwin Williams Paint 7470 S. Dean Martin Drive. #105 Las Vegas, NV 89139 swrep5905@sherwin.com P:(702) 895-8887 F:(702) 895-8892

SECURITY DEPOSIT ALTERNATIVES Sure Deposit 293 Eisenhower Pkwy. Ste 320 Livingston, NJ 07039-1783 brian@suredeposit.com; j.carl@suredposit.com; sheila@suredeposit.com; marisa@suredeposit.com P:(973) 992-8440 F:(973) 992-8770 TELECOMMUNICATIONS Cox Communications 121 S. Martin Luther King Blvd Las Vegas, NV 89106 Nick.kendle@cox.com P:(702) 384-8084 F:(702) 545-2375 Inovonics Wireless Corp 315 CTC Blvd Louisville, CO 80027 rita.sromek@inovonics.com P:(303) 209-7178 F:(303) 939-8977

Zip Reports 9019 Reseda #106 Northridge, CA 91324 alir@zipreports.com P:(800) 311-1585 F:(866) 894-6501 TOWING Quality Towing 2201 N. Commerce Street North Las Vegas, NV 89030 apinkus@unitedroadtowing.com P:(702) 649-5711 F:(702) 633-4447 VENDING Scorpion Vending Service 1785 E. Sahara Blvd., Ste 470 Las Vegas, NV 89104 scorpionvending@yahoo.com P:(702) 456-3504 F:(702) 456-9254

PERSONNEL STAFFING Azuma Leasing 2905 San Gabriel #218, Miami, FL 78705 Clint@azuma.com P:(800) 707-1188 PLUMBING (SUPPLY & SERVICE) Aqua Plumbing 24 Hour Service & Repair, LLC 2450 Losee Road, Ste E North Las Vegas, NV 89030 bwhite@plumblasvegas.com P:(702) 642-8400 F:(702) 642-0440 Roto Rooter Services Co. Inc 3441 Precision Drive Las Vegas, NV 89032 ryan.rich@rrsc.com P:(702) 646-5273 F:(702) 646-8053 POOL FURNITURE Thomas Perkins & Associates 3275 South Jones Blvd, Suite 105 Las Vegas, NV 89146 admin@tpa-lasvegas.com P:(702) 309-4198 Total Patio Accessories 3275 S. Jones Blvd. Ste 106 Las Vegas, NV 89146 admin@tpa-lasvegas.com P:(702) 309-4198

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PRSRT STD U.S. POSTAGE PAID SALT LAKE CITY, UT PERMIT NO. 6699

PO Box 97975 Las Vegas, NV 89139

THIS MAGAZINE IS DESIGNED AND PUBLISHED BY NEWSLETTERS INK CORP. 1.800.639.0465


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