ARHA Now Vol. 7 Issue #3

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THE OFFICIAL MAGAZINE OF THE ALABAMA RESTAURANT & HOSPITALITY ASSOCIATION

CARLE PLACE, NY PERMIT NO 35

PAID

PRSRT STD US POSTAGE

VOLUME 7 ISSUE #3

Heartland’s Hiring Solutions: Everything But The Interview JOB DISTRIBUTION | APPLICANT TRACKING | ONBOARDING | TAX CREDITS For more information contact Bobby Higdon 888-798-3133 Ext. 11577 I robert.higdon@heartland.us heartland.us

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INSIDE. GOVERNOR KAY IVEY SPEAKS AT ARHA BOARD MEETING FROM THE PRESIDENT

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GOVERNOR KAY IVEY IS KEYNOTE SPEAKER AT ARHA’S AUGUST BOARD MEETING

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ARHA BOARD OF DIRECTORS

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2018 GRAND PINEAPPLE GOLF CHALLENGE

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fax: 334.244.9800

WELCOME NEW MEMBERS

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3 S. Jackson Street

FOCUS ON EDUCATION

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THE OFFICIAL MAGAZINE OF THE ALABAMA RESTAURANT & HOSPITALITY ASSOCIATION

phone: 334.244.1320

Montgomery, AL 36104 ARHAONLINE.COM

MINDY HANAN

2018 KIRK KIRKLAND MEMORIAL SCHOLARSHIP RECIPIENTS 10 2018 TASTE OF MOBILE SCHOLARSHIP RECIPIENTS

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IN MEMORY OF CHEF PETER D’ANDREA

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Administrative & Special Events Coordinator

2019 PROSTART SPONSORSHIP INFO

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ALISON INGLE

2018 BARTENDER OF THE YEAR

Director of Communications

REGIONAL COMPETITIONS

SHEA PERKINS

ALOHA HOSPITALITY INTRODUCES

Senior Director of Membership

FOUR-DAY WORKWEEK

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MARLEE WINN

ARHA HAPPENINGS

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Director of Grassroots & Chapter Development

LIVE2LEAD WORKSHOP SEMINARS

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2018 STARS OF THE INDUSTRY FINALISTS

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President & CEO

ASHLEY DIXON

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from the

PRESIDENT

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labama’s employment rate is at a 10-year high, and the future looks even brighter. On the heels of powerful, jobs-focused legislation, as well as education and workforce development initiatives, Alabama featured prominently in the rankings for both job training and economic growth potential, taking second and fourth place in the nation, respectively, in a Business Facilities report last month.

MINDY HANAN

These results reflect the experience of the Alabama Restaurant & Hospitality Association’s more than 1,200 member establishments. A supportive business environment is helping our enterprises thrive, whether it’s an iconic, family-run restaurant or the startup bed-and-breakfast of a retiree’s dreams. At our recent ARHA board meeting, Governor Ivey made clear her commitment to stand by our businesses and employees; continue to improve the state’s education and training systems and drive change that will propel the economy forward.

President & CEO, ARHA

We are looking forward to celebrating the great accomplishments of our employees at the Annual Stars of the Industry on October 29. I hope you will make plans to be with us at the Grand Bohemian Hotel Mountain Brook as it is always a wonderful night to be remembered. The industry is on track for another banner year in 2018 and we have our wonderful workforce to thank for it. I look forward to continuing to celebrate the stars of our industry – the men and women who serve our customers each day with a passion for hospitality and truly make our state “Sweet Home Alabama.”

On October 30, we will host the Grand Pineapple Golf Challenge at Oxmoor Valley. It is a fun-filled day of golf, networking, food, and fabulous raffle prizes. The tournament is a scramble format and our door prize drawing ensures that almost everyone will walk away with a prize that includes hotel stays, golf outings, dinners and more. All proceeds to benefit the ARHA PAC. ARHA is committed to helping develop our workforce. On October 3, we will hold a workforce development summit. The National Restaurant Association, American Hotel & Lodging Association and the American Culinary Federation will convene with employers, chambers of commerce and post-secondary educators to discuss the opportunities for industry apprenticeships in Alabama. Additionally, we are partnering with John Maxwell trainers to provide leadership training for our members and their employees throughout the state.

In November, it will again be time to go the polls and elect both our state leadership as well as the U.S. House of Representatives. Our industry is tremendously dependent on having pro-business elected officials.

Government decisions impact every aspect of our industry. Legislation and regulation affect everything from food safety and taxes to labor and payment systems. Sound public policy begins by supporting and electing candidates to office who understand our industry and know that a healthy, robust restaurant and hospitality industry translates into a stronger economy. Get involved, support candidates that support our industry, and most importantly, exercise your right to vote.

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Keynote Speaker: Governor Kay Ivey

ARHA BOARD MEETING ARHA held the August board meeting at Arrowhead Country Club in Montgomery. We were honored to have Governor Kay Ivey as the keynote speaker. The restaurant, hospitality, and tourism industry greatly appreciates all she does for workforce development in our state.

Attendees enjoyed several informative speakers including Elizabeth Kanter (Carr Allison), the Office of the Attorney General, Jeff and Deborah Miller (ARHA lobbyists), Lee Sentell, and Amy Hathaway (United Healthcare).

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Alabama Restaurant and Hospitality Association

BOARD OF DIRECTORS OFFICERS Chairman

Hans van der Reijden The Hotel at Auburn University, Auburn

Chairman-Elect

Eric Duggan Eastside Grille, Montgomery

Treasurer

Toby Wilson Wilson Hospitality Management Company, Tuscaloosa

Secretary

Bob Omainsky Fried Stewed & Nude​, Mobile

Immediate Past Chairman Tony Smith

LongHorn Steakhouse, Birmingham President/CEO

Mindy Hanan ARHA, Montgomery

BOARD MEMBERS RESTAURANTS

Steve Below - Below the Radar Brewhouse Jamie Black - Black Family Restaurants/McDonald’s Brandon Cain - Roots & Revelry David Conklin - Firehouse Subs Kim DiGilarmo - Carrabba’s Italian Grill Brian Harsany - Cosmo’s Restaurant & Bar Cynthia Shea Hart - Cyn Shea’s/Serving Hope, Inc. Stacie Knight - Cooper Restaurants Inc. Will Meacham - Midtown Pizza Kitchen Van Sykes - Bob Sykes Bar-B-Q

​HOTELS

Kent Blackinton - Renaissance Riverview Plaza Larry Bowser - Shoals Marriott Sharon Delmar - Poarch Band of Creek Indians Andrew Dorough - Westin Huntsville Thomas Hoffman - The Grand Bohemian Penny Groux - Perdido Beach Resort Craig Hillyard - Renaissance Montgomery Nanda Patel - Holiday Inn Gadsden Todd Scholl - The Hotel at Auburn University Rick Smith - Renaissance Ross Bridge Matt Sterley - Hyatt Regency Bham/Wynfrey Hotel Chris Townsley - Birmingham Marriott

TOURISM

David Clark - Visit Mobile Sara Hamlin - Birmingham CVB Jamie Koshofer - Huntsville/Madison County CVB Tami Reist - AL Mountain Lakes Tourist Association

ADVISORY COUNCIL

Cristina Almanza - Buffalo Rock Bob Baumhower - Aloha Hospitality Mike Bertani - S&D Coffee Jeremy Bilotto - US Foods Bryan Caldwell - Heartland Yancy Carpenter - Sysco Bob Crawford - United-Johnson Brothers Patti Culp - Alabama Travel Council Nick Hartmann - Alabama Power Company Matt Hood - Hotel Capstone Paul Hufstedler - US Foods Paul Humphryes - Billy’s Bar & Grill Elizabeth Kanter - Carr Allison Amber Lamote - Sculpture Hospitality/Bevinco George Lane - Wood Fruitticher Bill Lloyd - 301 Bistro, Bar & Beer Garden Nick Maroules - Royal Cup Inc. Joseph Mitchell - Jefferson State Community College Alvin Niuh - University of Alabama ​Alan Patel - Comfort Inn Homewood Mike Powell - Chester’s Fried Chicken Wayne Reaves - Manna Enterprises James Robinson - Spire Energy Robert Smith - Alabama Power Company Gil Stiff - TSC Associates Clayton Taylor - Alabama Insurance Exchange Brandt Tucker - Proud Willie’s Wings & Stuff

Tuesday, October 30, 2018 Robert Trent Jones at Oxmoor Valley Shot-Gun Start | Four-Man Scramble | $150 per golfer/$600 per team Registration includes golf, cart, range balls, breakfast, lunch, beverages and fabulous prizes.

SPONSORSHIP OPPORTUNITIES: PLATINUM SPONSORSHIP - $5,000

xx Recognized as Platinum Sponsor with company logo in all promotions xx Includes four golfers and carts xx Premium hole sponsorship xx Course signage xx Full page ad in ARHA Now magazine

GOLD SPONSORSHIP - $2,500

xx Recognized as Gold Sponsor with company logo in all promotions xx Includes four golfers and carts xx Course signage

SILVER SPONSORSHIP - $1,000

xx Recognized as Silver Sponsor with company name in magazine and online xx Includes two golfers and cart xx Course signage

BEVERAGE CART SPONSOR - $750 ALLIED MEMBER BOOTH ON COURSE - $350 HOLE SPONSOR - $150 FOURSOME TEAM - $600

xx Includes four golfers and carts

Visit ARHAonline.com for more information or call 334.244.1320.

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WELCOME. New Members RESTAURANT Bertolone’s Clanton Bertolone’s Calera Carson’s Grille

Owens Cross Roads

Coastal - Gulf Shores

Gulf Shores

Five Guys Burger & Fries

Mobile

JD Chandler and Associates, LLC

Daphne

Mama Lou’s

Robertsdale

PBD Holdings

Huntsville

Yumm Thai Sushi and Beyond

Florence

Bertolone’s, Clanton

LODGING Hotel Indigo

Tuscaloosa

TOURISM Applewood Farm

Hotel Indigo, Tuscaloosa Pell City

CAMPGROUND Kickback Ranch & Event Center

Ramer

ALLIED BMS CAT

Norcross, GA

Cagle Insurance & Financial Services Mobile Enviro-Master of Mobile

Mobile

Evergreen Linen Solution

Oneonta

Petra RMS

Birmingham

Retail Data Systems

Marietta, GA

Applewood Farm, Pell City

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The Future of our Industry

Focus on EDUCATION It is the mission of the Alabama Restaurant and Hospitality Association Foundation (ARHAF) to provide educational opportunities for restaurant and hospitality careers in Alabama. Your support not only benefits the talented and dedicated students, it funds our programs and initiatives, furthers our community outreach, and strengthens our industry as a whole.

WORKFORCE DEVELOPMENT A skilled workforce is essential to our economy, and when industry and education work together, it creates a direct path to employment for Alabamians. The Alabama Restaurant and Hospitality Association and the Alabama Restaurant and Hospitality Association Foundation have long recognized the importance of workforce development for our industry.

We are heavily interested in supporting educational opportunities for restaurant and hospitality careers in Alabama.

By partnering with ARHA, your company has a direct impact on the success of our programs and their ongoing development.

PROSTART PROGRAM ProStart® is a nationwide, two-year program for high school students that develops the best and brightest talent into tomorrow’s industry leaders. From culinary techniques to management skills, ProStart®’s industry-driven curriculum provides real-world educational opportunities and builds practical skills and a foundation that will last a lifetime.

By bringing the industry and classroom together, ProStart® gives students a platform to discover new interests and talents and opens doors for fulfilling careers. The curriculum teaches all facets of the restaurant and foodservice industry, inspires students to succeed and sets a high standard of excellence for students and the industry. ProStart® is supported and operated by the ARHA Foundation in partnership with the NRA Educational Foundation.

KIRK KIRKLAND MEMORIAL SCHOLARSHIP PROGRAM The ARHA Kirk Kirkland Memorial Scholarship, now co-branded with the National Restaurant Association Educational Foundation (NRAEF) scholarships, annually provides Alabama students with the opportunity to further their education in the restaurant and lodging industry.

The Alabama Restaurant & Hospitality Association Foundation is a 501 (c)3 non-profit organization that was founded in 1998. ARHAF exists to enhance our industry’s service to the public through education, community engagement, and promotion of career opportunities.

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PHOTO: Cary Norton

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KIRK KIRKLAND MEMORIAL SCHOLARSHIP RECIPIENTS The Kirk Kirkland Memorial Scholarship provides Alabama students with the opportunity to further their education in the restaurant and lodging industry. The Alabama Restaurant and Hospitality Association Foundation (ARHAF) presented scholarships to five students to be used for the 2018-19 academic year as they pursue degrees in Culinary Arts and Hospitality Management. Students are evaluated on their desire to pursue a career in this industry, academic achievement, and leadership qualities.

LAUREN HART Lauren Hart received her Associate’s degree in Hospitality Management from Coastal Community College earlier this year and is now a Sophomore at The University of Alabama studying Hospitality Management.

Lauren works for Brett-Robinson properties in Orange Beach and has received several internal awards for her work ethic and stellar performance. She hopes to work her way up through the ranks to be an Operations Manager, then Director and ultimately explore career options with Disney World, Disney International, or the Four Seasons. Also, Lauren was selected as a recipient for the 2017 Kirk Kirkland Memorial Scholarship.

ANAHI ORTIZA Anahi Ortiz is a freshman at the Jefferson State Community College Culinary and Hospitality Institute. She attended Albertville High School where she was a student of the ProStart Program and was also President of the Family, Career and Community Leaders of America (FCCLA). Anahi’s Prostart culinary team won the state competition in both 2017 and 2018 and represented Alabama at the ProStart national competition.

She was the top baker on the ProStart team, head cook at the daycare where she worked during high school and runs a small business selling cakes in her hometown. Anahi has a large family and hopes to be the first in her family to attend college. Anahi’s commitment to her academics and the culinary industry will help her have a successful career in the future.

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ELENA RITCHEY Elena Ritchey is a senior studying hospitality management at the University of Alabama. In addition to a full course load and holding a 4.0 GPA, Elena works part-time at the Sheraton Hotel in Birmingham as a Customer Service Representative and was nominated for Employee of the Month. She also received recognition for the Sheraton’s “Take Care” employee program.

She is the fourth of 10 children, and her extended family owns many restaurants, exposing her to various facets of the hospitality industry. After graduating in 2019, Elena plans to work in the hospitality and event industry in the Birmingham area and be able to serve others.

NOAH KIRKLAND Noah Kirkland is a freshman at the Jefferson State Community College Culinary and Hospitality Institute.

Noah attended Albertville High School and represented Alabama in both 2017 and 2018 at the ProStart national competition with his team that won the state culinary title both years. He has already gained restaurant experience working part-time at several restaurants during the past few years. In high school, Noah served as ProStart team leader, SGA Vice President, Family, Career and Community Leaders of America (FCCLA) Treasurer, and Reporter. He hopes to be the first in his family to attend college and plans to become a nutritionist to serve the public.

JAMES (ALEX) MCCOLMAN III James (Alex) McColman III is a junior studying hospitality management and culinary arts at Coastal Alabama Community College and is a member of the Phi Theta Kappa Honor Society.

His instructors describe him as eager, intelligent and professional. His “go-getter” mentality pushes himself and others to their maximum potential. As a non-traditional student and veteran of the armed forces, Alex has dined at various restaurants across Europe and the United States. He feels he has finally found his calling and hopes to open his own restaurant after graduation.

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TASTE OF MOBILE SCHOLARSHIP RECIPIENTS Each year, the proceeds from the Taste of Mobile event benefit a scholarship program that is awarded to local students who intend to pursue higher education in culinary arts.

JESSICA BYERS Jessica is a former student of Murphy High School where she was Head Chef of the Culinary Arts program. She currently attends Bishop State where she studies Culinary Arts. She hopes to continue her education at The University of South Alabama and pursue a career in the restaurant industry upon graduation. Jessica has a true passion for the foodservice industry and enjoys serving others.

KATHRYN SILBERNAGEL Kathryn is a junior at Coastal Alabama Community College studying Hospitality Management. She has helped plan several events at school and was named the 2018 Hospitality Student of the Year. Kathryn also works full-time a the Battle House Renaissance Hotel in Mobile as a front desk agent and concierge navigator. Born and raised in Mobile, she is a proud ambassador of the City of Mobile and enjoys offering visitors recommendations on local dining and tourist attractions.

Kathryn’s supervisor says she handles her academic load and work responsibilities with great maturity.

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~ In Memory Of ~

CHEF PETER D’ANDREA It is great sadness that we share with you the untimely passing of Chef Peter D’Andrea this past May. Peter was the Corporate Executive Chef at Wind Creek Hospitality and served on the board of directors for the Alabama Restaurant and Hospitality Association.

He was an award-winning, highly respected culinarian of 45 years and has worked in New York City, San Francisco, Nashville, and also served as the corporate chef for Marriott International. Among his accomplishments, he was invited to cook as a guest chef three times at the James Beard Foundation’s Town House in New York City in the Best Hotel Chef category, in addition to being invited to cook for Julia Child’s 80th birthday celebration.

Chef D’Andrea was passionate about culinary education and was involved in several organizations including ARHA’s ProStart Program. He dedicated his time and expertise to help to develop the future of the restaurant industry by serving as a competition judge or working closely with high school students as a mentor. Peter’s leadership centered around service to others, and he made significant contributions to our industry by inspiring others interested in a culinary career.

Peter had a contagious smile that will be greatly missed by all that knew him. He is survived by his wife of 39 years, Jo Ann D’Andrea, and daughters Mariel (Brandon) Zelhart and Grace D’Andrea.

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2019 ARHA FOUNDATION

PROSTART® INVITATIONAL

MONDAY, MARCH 4, 2019 • 8AM - 4 PM • THE WESTIN HUNTSVILLE

The ARHA Foundation is excited to announce our 2019 ProStart® Invitational. Students representing their high school’s ProStart® program will participate in culinary and management competitions. This one day event allows ProStart® students to showcase the skills that they have learned in the classroom. This event is made possible through the support of our industry. See how you can help below and remember that all sponsorship donations are tax-deductible.

HOW CAN YOU HELP: BE A JUDGE OR VOLUNTEER Over 50 people are needed to staff a ProStart competition! If you would like to volunteer on the day of the competition, we would love your help. We also need judges with backgrounds in culinary, restaurant management, and marketing.

WHAT IS THE PROSTART PROGRAM? ProStart® is a nationwide, two-year program for high school students that develops the best and brightest talent into tomorrow’s industry leaders. From culinary techniques to management skills, ProStart®’s industry-driven curriculum provides real-world educational opportunities and builds practical skills and a foundation that will last a lifetime.

By bringing the industry and the classroom together, ProStart® gives students a platform to discover new interests and talents and opens doors for fulfilling careers. The curriculum teaches all facets of the restaurant and foodservice industry, inspires students to succeed and sets a high standard of excellence for students and the industry. ProStart® is supported and operated by the ARHA Foundation in partnership with the NRA Educational Foundation. With 26 high schools currently participating, the ProStart® program is growing fast and is on its way to becoming a talent pipeline for careers in Alabama’s foodservice industry.

Sponsorship Opportunities: PROSTART® PLATINUM: $5,000 • Featured recognition and presentation at awards presentation • Company logo will appear on: Website | Award | Magazine | Signage | Email Blasts | Agendas & Schedules • VIP Guest Judge Invitation: an exclusive invitation that enables your company to receive increased press by having a member of your staff serve as a judge for the culinary/management competitions • National Recognition: Logo embroidered on winning team’s uniforms for nationals • Company mentioned in any ARHA press releases regarding state and national competition • Company logo displayed on the ARHA website sponsor scrolling banner (on each page) for 6 months

PROSTART® GOLD: $2,000 • Awards presentation recognition and presentation • Company logo will appear on: Website | Award | Magazine | Signage | Email Blasts | Agendas & Schedules • VIP Guest Judge Invitation: an exclusive invitation that enables your company to receive increased press by having a member of your staff serve as a judge for the culinary/management competitions

PROSTART® SILVER: $1,500 • Company logo will appear on: Website | Award | Magazine | Signage | Email Blasts | Agendas & Schedules • VIP Guest Judge Invitation: an exclusive invitation that enables your company to receive increased press by having a member of your staff serve as a judge for the culinary/management competitions

PROSTART® BRONZE: $1,000 • Company logo will appear on: Magazine | Signage | Agendas & Schedules • VIP Guest Judge Invitation: an exclusive invitation that enables your company to receive increased press by having a member of your staff serve as a judge for the culinary/management competitions

2019 PROSTART® INVITATIONAL - HOW WILL YOU HELP? Please select the level of sponsorship:

How would you like to help? q BE A JUDGE

q DONATE BEVERAGES

q VOLUNTEER

q DONATE SNACKS

q MENTOR

q GOLD SPONSOR: $2,000 q SILVER SPONSOR: $1,500 q BRONZE SPONSOR: $1,000 q SUPPORTING SPONSOR: $500 q TEAM SPONSOR: $100

q OTHER: (example: pens, notepads, logo items, kitchen items, gift certificates, etc.)

Company Name: Name: Email: Address: City: State:

Zip:

Phone: Fax: SPONSORS ONLY:

Please charge my:

Card #:

Visa

Exp:

Complete form and send to: FAX: 334.244.9800

MC

AMEX

Signature:

| MAIL: 3 S. Jackson St., Montgomery, AL 36104

FOR MORE INFORMATION: PHONE: 334.244.1320 | EMAIL: alprostart@gmail.com

Discover

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REGIONAL RECAP T

he 2018 Bartender of the Year regional competitions were held in September in Mobile, Birmingham, Huntsville, and Montgomery. Guests cheered on 37 of the state’s best bartenders as they competed to create the most delicious Old Forester cocktails...but taste was just the beginning.

Regional 1st Place winners received $350, a plaque, and other prizes along with an invitation to compete at the state competition on Monday, October 29, 2018, in Birmingham against other finalists. The state winner will be crowned Alabama’s 2018 Bartender of the Year and take home the $1,500 grand prize and trophy!

Contestants were judged on taste as well as creativity, crowd interaction, showmanship, and speed at which they created these concoctions.

Thank you to our sponsors: Old Forester (BrownForman), United-Johnson Brothers, and Sculpture Hospitality/Bevinco. We appreciate our events hosts Alchemy Tavern (Mobile), Moon Shine at Elyton Hotel (Birmingham), The Westin Hotel (Huntsville), and The Exchange at Renaissance (Montgomery) for providing a great atmosphere that helped make this the best year yet!

Each bartender had six minutes to prepare two drinks ‑ a classic cocktail (Boulevardier, Manhattan, Old-Fashioned, and Whiskey Sour) with a unique “twist” and a specialty drink.

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G G MOBILE

BIRMINGHAM

Alchemy Tavern

Moon Shine at Elyton Hotel

1st Place: Randolph Dixon (The Haberdasher) 2nd Place: Don DeLong (LuLu’s, Gulf Shores) 3rd Place: Josh Lynn (The Hangout, Gulf Shores)

1st Place: Alex Correa (The Marble Ring) 2nd place: Lane Smith (Roots & Revelry) 3rd Place: Megan Miller (Fancy’s on 5th)

G G HUNTSVILLE

MONTGOMERY

The Westin

The Exchange at the Renaissance

1st Place: Reece Dodd (Old Town Stock House, Guntersville) 2nd Place: Christopher Montalvo (The Westin) 3rd Place: Sierra Giddings (Vintage Cigar Lounge)

1st Place: David Hudson (KRU on Mt. Meigs) 2nd Place: Kayla Treat (Vintage Year) 3rd Place: Shane Howard (A•T - The Hotel at Auburn University)

PLEASE DRINK RESPONSIBLY

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Aloha Hospitality A LAUNCHES FOUR-DAY WORKWEEK

legendary guest experience at Baumhower’s Victory Grille might just mean a restaurant manager at home relaxing with family. With a revolutionary change to the employee playbook, Aloha Hospitality introduces a flexible approach to scheduling that creates a 4-day work week for all store-level restaurant managers companywide. The goal is to create a new workplace culture that promotes work-life balance – in step with a growing number of companies realizing a younger millennial workforce comes with different needs and expectations. The restaurant industry is finding the traditional “necessary evil” of 85-hour work weeks and six or seven-day schedules are not conducive to team retention or guest experience. And with nearly 15 million people employed in hospitality, a fresh approach is essential.

“It’s a win-win for not just our team, but our guests,” says Bob Baumhower, CEO and self-proclaimed Head Fry Cook for Aloha Hospitality. “We want our team to be fresh, energized and focused on a legendary guest experience.”

The chain of casual, sports-themed restaurants that bear Baumhower’s name employs more than 1,000 team members between all ten locations throughout Alabama. The shift to a four-day work week will impact more than 60 full-time managers in total. Like the growing trend nationwide, staffing and retention is a challenge for Baumhower’s Victory Grille. A recent report from global HR think-tank Reventure found that tourism and hospitality are experiencing a skills shortage of nearly 40,000 current unfilled vacancies. The restaurant and takeaway food sector alone is expected

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to generate another 84,100 new jobs by May 2022 [1].

The millennials seeking those jobs value experiences more than belongings, and intangible benefits far beyond just higher wages. Understanding that trend led former University of Alabama and Miami Dolphins football legend-turned –restaurateur Baumhower to upend the traditional gameplan.

Baumhower credits the company’s operational infrastructure, the Aloha Factor, developed and honed over his nearly 40 years in the restaurant business, in making what some in the hospitality industry call a far-fetched dream become a reality. “You’ve heard the phrase ‘it takes a village,’ well in our case it takes a team!

Everyone has to buy in, go the extra mile and support each other to make it work and our people are some of the best in the world at teamwork.”

In 1979, Baumhower got a taste for the restaurant business when he became a partner in the famed Bachelors III restaurant with fellow gridiron greats Joe Namath and Richard Todd. Later, while playing as a member of the notorious “Killer B’s” defense for the Miami Dolphins, Baumhower visited a restaurant owned

by Eddie Hauck, the first in Florida to serve Buffalo wings, and immediately knew he had his first restaurant idea. Wings and Things opened in 1981 in Tuscaloosa, AL where Baumhower played college football under Coach Paul “Bear” Bryant, and he has been in the industry ever since.

Aloha Hospitality believes the new program will increase morale, retain team members, and enhance a sense of team ownership. The Aloha Factor program’s 4-day workweek allows managers time for extended rest, more time with family and friends, less of a rush to run errands, etc., etc. With two days off in a row, the plan at last mimics the much longed-for “weekend” in the hospitality industry, as well as an additional day off during each week.

“So much of what we do is about celebrating, making memories, and enjoying amazing food,” Baumhower continues, “…we want our teams to be able to enjoy those things too. Allowing our managers to have the work-life balance they desire while being able to better serve our guests at the same time makes this revolutionary concept a no-brainer. It’s funny how ideas come to you, and you wonder to yourself – ‘why didn’t we do this years ago?’”

According to a study by the Society for Human Resource Management, 43% of companies offer fourday workweeks to some employees, and 10% now make it available to all or most of their team [2]. The reason?

Employee-centered flexibility positively impacts the bottom line. Studies show turnover rates drop, revenues climb, and workplace culture is revolutionized. Clearly, the metrics affirm the extra effort is worth it. For Aloha, the 4-day work week will actually produce more coverage on the restaurant floor. As many as three managers will be present simultaneously assisting with service

INNOVATIVE NEW CONCEPT CREATES BETTER LIFE-WORK BALANCE AND LEGENDARY GUEST EXPERIENCES. and interacting with guests during peak periods of high volume.

As one of Aloha Hospitality’s new young lions in the field, Spencer Baumhower can closely relate to the up and coming generation of hospitality managers. “Moving to this 4-day work week will be a huge recruiting tool in that it provides the ability to travel, go see a two-day concert, or just enjoy downtime with their family,” he says. “Millennials, like myself, are looking for not only the prospect of having an impact in the world, but also getting to go out and enjoy and experience it as well.”

About Aloha Hospitality

From consulting services to culinary innovation, for more than 35 years Aloha Hospitality has served up both a passion for food and the commitment to excellence that CEO and Owner Bob Baumhower learned in his playing days with the Alabama Crimson Tide and Miami Dolphins. Aloha Hospitality is known for its classic to cuttingedge dishes with a commitment to high quality, locally-sourced ingredients and, above all, a Legendary guest experience. Aloha Hospitality is the parent company to the high-volume, sports-themed Baumhower’s Victory Grille, with ten locations throughout the state of Alabama; and Dauphin’s, a fine-dining experience, located 424 feet above downtown Mobile, AL with nearly panoramic views of the Mobile Bay. For more information regarding Aloha Hospitality visit https://alohahospitality.com

About Bob Baumhower

Bob Baumhower left a legendary career in football to pursue his lifelong foodie passions more than 35 years ago. A two-time All-American under Coach Paul “Bear” Bryant with the Crimson Tide, and 5-time Pro Bowler also set records and played in two Super Bowls under Miami Dolphins Coach Don Shula. When a team-mate introduced him to Buffalo-style wings in 1981, he was hooked and off to his next career. Aloha Hospitality Inc. today is the parent company to Baumhower’s Victory Grille with ten locations throughout Alabama, and the upscale Dauphin’s overlooking downtown Mobile.

1. McMillan, L. (2017). Industry Insights: A Future That Works. https:// www.convergeinternational.com.au/docs/default-source/research/afuture-that-works---industry-insights.pdf?sfvrsn=fc34b56e_2 2. Matos and Galinsky, (2014), National Study of Employers. http:// familiesandwork.org/downloads/2014NationalStudyOfEmployers.pdf

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ARHA Happenings

In August, members of ARHA met with Congressman Mike Rogers in Auburn to talk about how the hospitality industry is essential to our economy and provides fundamental skills for career and life.

ARHA staff attended the Louisiana Foodservice & Hospitality EXPO in New Orleans in August, one of the largest and most attended showcases of its kind in the Southeast.

Top: Gov. Ivey and Patti Culp, Alabama Travel Council Left: Gov. Ivey and Judy Ryals, Huntsville/ Madison County CVB

ARHA President & CEO Mindy Hanan (pictured third from left) was a guest speaker at the 2018 Restaurant Directions conference presented by Sysco. She joined other state association executives in Nashville to offer solutions to shared issues faced by entrepreneurs as they grow their businesses.

The 2018 Alabama Governor’s Tourism Conference was held in Montgomery in August. Governor Kay Ivey presented both Patti Culp with the Alabama Travel Council and Judy Ryals with Huntsville/ Madison County CVB with Lifetime Achievement Awards from the Alabama Department of Tourism.

TUESDAY, NOVEMBER 13, 2018 MOBILE 9am - 12pm | BALDWIN COUNTY 2pm - 5pm You are invited to join us for a Live2Lead Leadership Seminar, a half-day, leader development video broadcast experience designed to equip you with new perspectives, practical tools and key takeaways. Learn from these world-class leadership experts, be prepared to implement a new action plan, and start leading when you get back to the office with renewed passion and commitment.

Live2Lead video broadcast speakers include: John C. Maxwell, Daniel Pink, Tyler Perry, Carly Fiorina, and Debra Searle.

You will also have time to network with top leaders in your community. Maximize your time with this half-day format.

MOBILE | 9am - 12pm The Holiday Inn Tillmans Corner 5465 Hwy 90 W Government Blvd.

Mobile, AL 36619

  

BALDWIN COUNTY 2pm - 5pm Perdido Beach Resort 27200 Perdido Beach Blvd.

Orange Beach, AL 36561

Registration begins at just $39.

TO REGISTER: Visit bit.ly/live2leadAL

WHAT YOU'LL GAIN RENEWED ENERGY

Live2Lead is designed to deliver the very best leadership content that inspires and motivates all who attend.

NEW RELATIONSHIPS

Grow your own leadership as you connect with other influencers in your local community. Expand your network with relationships that produce tangible results.

NEW IDEAS

Live2Lead is a world-class leadership experience packed into a half-day format, full of rich content, key takeaways and easy-to-implement action plans.

Congratulations to the

2018 FINALISTS EDUCATOR OF EXCELLENCE AWARD Lauren Bolding - Albertville High School EDUCATOR OF THE YEAR POST-SECONDARY Martin O’Neill - Auburn University FRONT OF THE HOUSE HOSPITALITY EMPLOYEE OF THE YEAR Vadim Cateli - Grand Hotel Golf Resort & Spa - Point Clear Tara Harbison - The Hotel at Auburn University & Dixon Conference Center Molly Johnson - Grand Bohemian Mountain Brook Hotel Nora Presswood - Renaissance Mobile Riverview Plaza Hotel Anthony Winston - Hampton Inn Tuscaloosa-University Dan Stoker - The Hotel at Auburn University & Dixon Conference Center FRONT OF THE HOUSE RESTAURANT EMPLOYEE OF THE YEAR Mallory Cortopassi - The Battle House Renaissance Mobile Hotel & Spa James Hawkins - Marriott Shoals Hotel & Spa- Florence Hannah Kelly - Dauphin’s - Mobile Adele Presley - Dauphin’s - Mobile Stephen Pryor - Dauphin’s - Mobile

BACK OF THE HOUSE HOSPITALITY EMPLOYEE OF THE YEAR Nnday Byrd - Grand Bohemian Mountain Brook Hotel Bessie Lynch - The Hotel at Auburn University & Dixon Conference Center Beatrice Merrida - Renaissance Mobile Riverview Plaza Hotel Pat Perry - Renaissance Montgomery Hotel & Spa Darryl Staples -Renaissance Birmingham Ross Bridge Golf Resort & Spa Carolyn Turner - The Westin Huntsville BACK OF THE HOUSE RESTAURANT EMPLOYEE OF THE YEAR Camille Baker - Perdido Beach Resort - Orange Beach Clarence Johnson - Dauphin’s - Mobile Phyllis Patterson-Sledge - Dauphin’s - Mobile George Swan - The Westin Huntsville Randall Shoe - Baumhower’s Victory Grille - Hoover Lakei Walker - Marriott Shoals Hotel - Florence RESTAURANT MANAGER OF THE YEAR Sam Browning - Marriott Shoals Hotel & Spa - Florence Stephen Goode - The Southern Kitchen & Bar - Birmingham Jaie O’Banner - Grille 29 - Birmingham Kasha Walters - The Hound - Auburn

HOSPITALITY DEPARTMENT MANAGER OF THE YEAR Brook Ladner - The Hotel at Auburn University Daniela Yunker - Renaissance Mobile Riverview Plaza Hotel Hansen Roberts - Grand Hotel Golf Resort & Spa - Point Clear Julie Mosley - Grand Bohemian Mountain Brook Hotel Marlon Robinson - Renaissance Riverview Plaza - Mobile Melissa Chambers - Renaissance Birmingham Ross Bridge Golf Resort & Spa BEST NEW CULINARIAN OF THE YEAR TimothyFreeman - Grille 29 - Birmingham Dominique James - Marriott Shoals Hotel & Spa- Florence Kimberly Lyons - Grand Hotel Golf Resort & Spa - Point Clear Erika Watters - Renaissance Birmingham Ross Bridge Golf Resort & Spa SMALL HOTELIER OF THE YEAR Thomas Hoffman - Grand Bohemian Mountain Brook Hotel Nanda Patel - Holiday Inn Express & Suites - Gadsden HOTELIER OF THE YEAR Perdido Beach Resort - Orange Beach TOURISM PROMOTER OF THE YEAR Gabrielle Barnett - Lucy Buffett’s LuLu’s - Gulf Shores Robert Hillman - Visit Dothan TOURISM & ECONOMIC DEVELOPMENT AWARD

CHEF OF THE YEAR Rene Boyzo - Purveyor Huntsville Bill Briand - Fisher’s at Orange Beach Marina Dean Donnell - Renaissance Montgomery Hotel & Spa Jeff Eubanks - Marriott Shoals Hotel & Spa- Florence Crystal Mckone - Old Town Stock House - Guntersville SUPPLIER OF THE YEAR Alex Lamote - Sculpture Hospitality/Bevinco - Cullman Elizabeth Kanter - Carr Allison Nick Kopp - Auto Chlor - Birmingham James Robinson - Spire Energy RESTAURATEUR OF THE YEAR Franco Antonelli - BLU Chophouse - Gadsden Brian and Jodi Harsany - Cosmo’s, GT’s on the Bay, Buzzcatz Coffee & Sweets, Luna’s Eat & Drink and Alabama Coastal Catering - Orange Beach Will Haver - Taco Mama / Otey’s Tavern - Birmingham George Martin - Lucy Buffett’s LuLu’s - Gulf Shores Luis and Barby Toro - Wasabi Juan’s - Birmingham area SPIRIT AWARD David East - Grand Bohemian Mountain Brook Hotel Harmony Heard - The Westin Huntsville Kim Koger - Marriott Shoals Hotel & Spa- Florence Kenneth Palmer - The Battle House Renaissance Mobile Hotel & Spa LEGISLATOR OF THE YEAR AWARD Representative Will Ainsworth

Nick Sellers - Alabama Power HUMANITARIAN AWARD Julie Johnson- Serving Hope - Huntsville Montiqua Mathers - Grand Bohemian Mountain Brook Hotel Danny Raymond - Sheraton Birmingham Hotel & The Westin Birmingham

Celebrating the Best in the Industry The Stars event recognizes outstanding performance and achievements in the lodging,

BARTENDER OF THE YEAR

tourism, and restaurant industry. The finalists are

Alex Correa - The Marble Ring - Birmingham Randolph Dixon - The Haberdasher - Mobile Don DeLong - LuLu’s - Gulf Shores Reece Dodd - Old Town Stock House - Guntersville David Hudson - KRU on Mt. Meigs - Montgomery

honored at the awards dinner and ceremony where the winners are announced.

Please visit ARHAonline.com to purchase tickets.

Stars of the • Industry •

2018 AWARDS DINNER

OCTOBER 29th GRAND BOHEMIAN MOUNTAIN BROOK BIRMINGHAM, AL

RESERVE YOUR TABLE TODAY!