Arkansas Hospitals, Spring 2022

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(Above) The Baxter Regional Medical Center team celebrates earning Magnet status. (Left) Helping new RNs gain a sense of belonging is the thought behind a new onboarding program at National Park Hospital.

Innovation and Recruitment Lead Nursing Changes

By Katie Lea, President, Arkansas Organization of Nurse Leaders

I

t goes without saying that the past two years have been incredibly difficult. In the health care field specifically, the COVID-19 pandemic is causing a shift within our care strategies and our recruitment and retention efforts. While it is certain that COVID brought tumultuous times, the pandemic also brings great resiliency to the forefront in the nursing profession. Some of the most resilient Nurse Leaders display compassion, innovation, and are inspiring members of the nursing community. First, innovation is playing a significant role in the success of care delivery during the pandemic. With limited resources including personnel, supplies, and the loss of families at the bedside, Nurse Leaders are adapting and innovating in ever-changing circumstances. Along with limited resources, Nurse Leaders also struggle with the lack of nursing students in our facilities due to COVID-19 restrictions. This not only impacts our recruitment efforts, but it also lessens hands-on experience for the novice nurse. As we all know, the development of preceptors and the onboarding of novice RNs is an essential transitory period in the nursing field. But with turnover in staff and utilization of agency personnel, the past two years have been difficult for those transitioning into practice. COVID restrictions are

36 SPRING 2022 | ARKANSAS HOSPITALS

causing us to re-think ways of bringing up new staff so they have a greater sense of belonging. Lisa Wallace, Chief Nursing Officer at National Park Hospital in Hot Springs, partnered with Trumont to bring a different approach to onboarding through an apprenticeship program. As the hospital’s new Chief Nursing Officer, Lisa first identified strong, developing preceptors and then offered a seamless transition to practice that supported clinical excellence, leadership, and organizational culture. "On many levels, our staff, as well as the patients they may be caring for, are hurting and broken,” Lisa says. “Now, more than ever, I am mindful of supporting the teams I lead on a multitude of levels. This program provides a foundation for professional development of existing staff as preceptors and provides a strong support network for novice nurses. Successful recruitment and, especially, retention, are key to stabilization of nursing as a profession. It is vital that organizations create innovative ways to both recruit and retain our teams for the health care field to continue its growth.” While recruitment numbers are important, it's also about who we're recruiting. When Nurse Leaders were faced with exhaustion during the pandemic, they continued to demonstrate compassion. For our team, and for many


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