Procedures, Perks, and Giveaways
1. Two-Day Event and Vendor Tables
Based on feedback we received after the 2023 Annual Meeting, we have maintained the new two-day event format, which provides attendees with the full Annual Meeting experience but requires our hospital leaders to be away from work for fewer days. Sponsors who have invested at one of the top three levels will be sharing information about their products and services at tables in a designated area of the balcony. During breaks, we ask you to stop by and thank them for their support of this event. Sponsors will also attend educational sessions to allow for conversations and networking, so please help us welcome them!
2. Event Timing and Layouts
You may notice changes in the times of events from last year’s event. To prevent any confusion, check the meeting guide you will receive at on-site registration to make sure you have the correct session locations and times.
3. VIP Meet and Greet with Keynote Speaker
Thanks to Gallagher, a meet and greet will be held with the Keynote Speaker prior to his presentation on Thursday morning. AHAPAC contributors, AHA Board Members, and CEOs will be invited to attend this event. All attendees will receive Mike Massimino’s book Moonshot: A NASA Astronaut’s Guide to Achieving the Impossible and have it autographed. By invitation only.
4. Temperature Checks and Hand Sanitizer
Though CDC guidance no longer requires it, we still want to take precautions to keep everyone safe and healthy. Each morning, all attendees are invited to come to the registration desk and have your temperature checked and sanitize your hands. Anyone who does so will receive a wristband and can use it at the end of the day to enter a giveaway by dropping it in a designated box. One wristband will be drawn each day to decide the winner of a $150 gift card.
5. Hotel Room Key
Thanks to our generous sponsor, FORVIS, attendees can present their hotel room key card to the registration desk to be entered to win a $150 gift card. One name will be drawn each day.
6. Coffee Cup
AblePay will be providing coffee cups for AHA events, so make sure to grab one for your beverages. Gift cards will be awarded at random to those using the sponsored cup!
7. Complimentary Wi-Fi
Friday, Eldredge & Clark, LLP, will be sponsoring the Annual Meeting Wi-Fi again this year. Make sure you stop by the registration desk to get the access point name and code.
8. Attendee Lounge
Thanks to Clark Contractors, a member lounge will be set up on the balcony level for attendees to grab snacks and drinks throughout the meeting. The lounge will also provide access to charging stations, chairs, and tables to take a quick call or to set up your laptop to send an email.
9. Coffee
Thanks to Qualivis, all attendees will receive a wristband at registration. This wristband may be used in the Starbucks on the lobby level of the hotel for drinks at no cost to the attendee. (THIS DOES NOT INCLUDE FOOD.)
The Arkansas Hospital Association will again cover parking in the parking decks for event attendees. Please remember to bring your parking slip to the registration table each day to receive a sticker.
Arkansas Hospital Association 2024 Annual Meeting
Little Rock Marriott • 3 Statehouse Plaza • October 30-31
Wednesday, October 30
8:30 a.m. – 6:00 p.m. REGISTRATION – Ballroom Lobby
8:30 a.m. – 6:00 p.m. AHA MEMBER LOUNGE – Hoffman
Sponsored by Clark Contractors
Visit the members lounge to charge your phone, check an email, grab a snack, or just get away from the crowd.
9:30 a.m. - 3:15 p.m. LEADERSHIP WORKSHOP – Salon C
Sponsored by AHA Services, Inc.
n TOPGUN Best Practices
Faculty: Patrick Houlahan, Founder and CEO of Strategic Leadership Consultants, LLC; Former United States Marine Corps “Top Gun” Fighter Pilot
TOPGUN is the gold standard for fighter pilots, and only the best are invited to attend. However, there are many key concepts and practices that go far beyond Naval Aviation. During Patrick Houlahan’s presentation and workshop, attendees will learn what it means to be a TOPGUN pilot and how the same tools and techniques can make you the best of the best in the business.
Attendees will:
• Discuss the key concepts and principles that make TOPGUN the premier training school and how those directly apply to your organization.
• Identify and apply the key leadership tenants of high-performing teams.
• Discuss how to conduct safe, honest, and open debriefs and create a debriefing culture within your organization.
4.5 Continuing Education Hours Applied For: ACHE Qualifying Education Hours, Certified Professional Healthcare Quality Hours, and Nursing Contact Hours
11:45 a.m. – 1:00 p.m. ACHE OF ARKANSAS BOARD MEETING –Arkansas Ballroom, Lobby Level
12:00 p.m. – 12:45 p.m. LEADERSHIP WORKSHOP LUNCHEON – Salon B
3:45 p.m. – 5:15 p.m. AHA BOARD MEETING – Arkansas Ballroom, Lobby Level
The AHA Nominating Committee will meet immediately following the AHA Board Meeting.
6:00 p.m. – 8:00 p.m. AHA MEMBERSHIP RECEPTION – Riverview Ballroom
Sponsored by Arkansas Blue Cross and Blue Shield
Join your fellow attendees for entertainment, networking, heavy hors d’oeuvres, and drinks.
No outside events should be planned during this time.
Patrick Houlahan
Thursday, October 31
7:00 a.m. – 3:30 p.m.
7:30 a.m. – 3:30 p.m.
8:00 a.m. – 8:45 a.m
REGISTRATION – Ballroom Lobby
AHA MEMBER LOUNGE – Hoffman
Sponsored by Clark Contractors
Visit the member lounge to charge your phone, check an email, grab a snack, or just get away from the crowd.
KEYNOTE CONTINENTAL BREAKFAST – Salon A Foyer
Sponsored by Prime Capital Investment Advisors
Attendees will grab breakfast before heading into the Keynote Session.
8:30 a.m. – 10:00 a.m.
AHA/AHAA OPENING SESSION – Salons A-B
Sponsored by AHA Services, Inc.
Bo Ryall, AHA President and CEO
Larry Shackelford, AHA Chairman
Neta Sue Stamps, AHAA President
KEYNOTE ADDRESS
Recognizing the Purpose in Your Work
Faculty: Mike Massimino, Former NASA Astronaut; Professor of Mechanical Engineering, Columbia University; Senior Advisor for Space Programs at the Intrepid Sea, Air & Space Museum
No matter how much we enjoy our jobs we sometimes get caught up in the day-to-day activities and can forget the big picture. This can even happen to astronauts. Mike stresses the importance of trying to remember the reason why we work as hard as we do. In addition to supporting our families and enjoying the challenges of our jobs, we should always remember how we are making the world a better place through our work. For Mike, as an astronaut, it was servicing and repairing the Hubble Space Telescope. Arguably the greatest scientific instrument ever built, Hubble made some of the greatest scientific discoveries in history while showing us the beauty of our universe. Contributing to great projects makes all the hard work and sacrifice worthwhile.
10:00 a.m. – 10:15 a.m.
AHA ANNUAL MEETING HOUSE OF DELEGATES
CEOs of AHA member institutions are encouraged to attend.
Mike Massimino
10:15 a.m. – 11:45 a.m.
HOT TOPIC 1 – Salon C
n Health Equity
Belongs to Everybody
Faculty: Alisahah Jackson, System Vice President, Population Health Innovation and Policy, CommonSpirit Health
This engaging session will share the ways that social drivers impact health equity, identify various strategies to address health disparities, and focus on how community engagement can serve as an accelerator for health justice. This session is sure to make some uncomfortable, but it will inspire and motivate you too, as Arthur Ashe said, “Start where you are, use what you have, and do what you can.”
1.5 Continuing Education Hours Applied For: ACHE Qualifying Education Hours, Certified Professional Healthcare Quality Hours, Legal Education Credit, Nursing Contact Hours, and Risk Management Hours
HOT TOPIC 2 – Arkansas Ballroom
n When
Good Isn’t Good Enough: How Unconscious Bias Harms Patients…Despite Our Good Intentions
Faculty: Gloria Goins, Chief Diversity, Equity, and Inclusion Officer, Cisco; Former Head of Health Equity and Business Development, Amazon Pharmacy
The outcomes of unconscious bias can be seen across all industries. But, in the health care industry, the need to mitigate it is of particular importance. Evidencebased impacts of unconscious bias on safety, quality, and mortality show that we are unintentionally putting our patients at risk. Cross-cultural competency is a “must have” skill as we define what it means to address, support, and manage the everchanging U.S. population. In this session, the participants will learn about practical actions that can be taken to reduce the effects of unconscious bias in every operation.
1.5 Continuing Education Hours Applied For: ACHE Qualifying Education Hours, Certified Professional Healthcare Quality Hours, Legal Education Credit, Nursing Contact Hours, and Risk Management Hours
HOT TOPIC 3 – Manning
n Consumer Behavior
in a World of Memes, Gifs, and Trends
Faculty: Steve Lerch, former Google Executive and Innovation Evangelist
The digital world is empowering consumers like never before, and armed with new platforms for consuming content, asking questions, and making decisions, these consumers are demanding that today’s brands be more nimble, flexible, and relevant.
In this presentation, we’ll explore how the customers in your industry continue to evolve and the steps you need to take to keep up.
1.5 Continuing Education Hours Applied For: ACHE Qualifying Education Hours
Alisahah Jackson
Gloria Goins
Steve Lerch
11:45 a.m. – 12:15 p.m.
12:15 p.m. – 1:45 p.m.
AWARDS RECEPTION – Salon A & B Foyer
Sponsored by Nabholz
AWARDS LUNCH – Salon A & B
Sponsored by Nabholz
Join us as we honor some very deserving hospital leaders! The luncheon will include entertainment, networking, and awards presentations, including this year’s C.E. Melville Young Administrator of the Year, the ACHE Early Career Healthcare Executive, and the ACHE Senior Level Healthcare Executive. The Awards Lunch will also feature presentation of the annual 2024 Diamond Awards honoring work by Arkansas hospital marketing and public relations professionals.
The finale, of course, will honor the recipient of the 2024 A. Allen Weintraub Memorial Award – the AHA’s highest honor.
2:30 p.m. – 4:00 p.m.
AFTERNOON HOT TOPICS
HOT TOPIC A – Arkansas Ballroom
n It’s All in the Delivery
Faculty: Anthony Orsini, DO, Practicing ICU Physician, Renowned Expert in Communications and Enhancing the Patient Experience
This session will explore the utilization of comprehensive communication training to create culture change and improve your hospital’s patient satisfaction scores. Strategies taught in this course have seen success in both small practices and in large hospital units. Using The Orsini Way® of communicating, physicians, nurses, and hospital staff learn how to effectively communicate, build relationships with patients, and enhance the overall patient experience.
1.5 Continuing Education Hours Applied For: ACHE Qualifying Education Hours, Certified Professional Healthcare Quality Hours, Legal Education Credit, Nursing Contact Hours, and Risk Management Hours
HOT TOPIC B – Manning
n Leading Like Taylor Swift
Faculty: Tai Anderson, Grammy-Award Winning Musician and Marketing Expert
Taylor Swift’s approach to leadership and brand management transcends the traditional boundaries of the music industry, setting a new standard for leading with authenticity and innovation. This presentation, “Leading Like Taylor Swift,” delves into the strategic ways Taylor has cultivated a tribe of passionate fans through the principles of servant leadership. Unlike conventional leadership models, Taylor has masterfully earned the loyalty and support of her fans, empowering them to advocate on her behalf, thus leaving the critics to be addressed by her ardent supporters.
This talk will explore the unique methods Taylor employs to break music industry molds and carve her own path, challenging and reshaping the status quo. Attendees will learn about Taylor’s commitment to serving
Anthony Orsini
Tai Anderson
not only the communities she tours in but also her crew, her fans, and the broader music industry. By paving new ground, Taylor Swift demonstrates how leading with empathy, engagement, and genuine care creates a powerful and loyal following.
Participants will gain insights into how they can apply these principles of servant leadership, community engagement, and innovation in their professional lives. The presentation will highlight how creating a supportive and engaged community can transform the way brands interact with their audiences, turning followers into advocates and critics into supporters.
1.5 Continuing Education Hours Applied For: ACHE Qualified Education Hours
HOT TOPIC C - ACHE In-Person Panel – Salon C
n Financial Sustainability of Healthcare Organizations: A Plan of Action
Panelists
Bo Ryall, President and CEO, Arkansas Hospital Association, Little Rock (moderator)
Chris Barber, MPA, FACHE, President and CEO, St. Bernards Healthcare, Jonesboro
Larry Shackelford, CPA, FACMPE, CEO, Washington Regional Medical System, Fayetteville
Matthew Troup, FACHE, President and CEO, Conway Regional Health System
Issues surrounding financial sustainability for health care institutions are increasingly complex. In a time when the health care system has been challenged in many ways, it has become abundantly clear that having concrete strategies and a proactive financial sustainability plan in place is critical for hospitals and health care systems to stay afloat. Within the scope of priorities, this discussion will emphasize the key potential and existing operational and cost problem areas for health care system growth and sustainability. The primary goal of this discussion is to provide an overview of the models of current successes and solutions with a focus on a realistic plan of action.
This panel was developed in partnership with ACHE of Arkansas, formerly the Arkansas Health Executives Forum.
1.5 Continuing Education Hours Applied For: ACHE In-person Education, Certified Professional Healthcare Quality Hours, Legal Education Credit, Nursing Contact Hours, and Risk Management Hours
4:00 p.m.
ANNUAL MEETING ADJOURNS
Bo Ryall
Larry Shackelford
Matthew Troup
Chris Barber
Continuing Education Information
ACHE Qualifying Education
By attending the 2024 Arkansas Hospital Association Annual Meeting offered by the Arkansas Hospital Association, participants may earn up to 9.0 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Participants in this program wishing to have the CE hours applied toward ACHE Qualifying Education credit are responsible for maintaining a record of their ACHE Qualifying Education.
American College of Healthcare Executives (ACHE) In-person Learning
Panel, Thursday, October 31
The American College of Healthcare Executives (ACHE) has approved the panel set for October 31, 2024, for 1.5 ACHE In-Person Learning Hours (formerly Face-to-Face Hours). To have these hours applied to your ACHE member record, your name must appear on the signin sheet which is provided to ACHE. Please allow six weeks for the hours to appear on your ACHE record.
Legal
Continuing Legal Education credit hours have been applied for through the Arkansas Continuing Legal Education Board.
Nursing
Nursing contact hours will be awarded to nurses attending designated sessions. Nurses must attend each session in its entirety, sign-in, and complete the evaluation process.
Arkansas Hospital Association is approved with distinction as a provider of nursing continuing professional development by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Quality
Approval is pending for continuing education hours for CPHQ recertification by the Healthcare Quality Certification Board
Risk Management
This program is pending approval of continuing education credit through the American Society for Healthcare Risk Management.
THE ARKANSAS HOSPITAL ASSOCIATION WISHES TO EXPRESS ITS APPRECIATION TO THESE 2024 CORPORATE SPONSORS AND SUPPORTERS
DIAMOND SPONSORS
AHA Services, Inc.
Arkansas Blue
Cross Blue Shield
Nabholz
Qualivis
GOLD SPONSORS
AFMC
Arkansas Regional Organ Recovery Agency (ARORA)
ChartSpan HSS, Inc.
Jackson Physician Search
MASA MTS
State Health
Alliance for Records Exchange (SHARE)
Vizient Inc.
PLATINUM SPONSORS
AblePay Health
Cadence Insurance, a Gallagher Company
Clark Contractors, LLC FORVIS, LLP
Friday, Eldredge & Clark, LLP
Gallagher
Prime Capital Financial
Qualivis
SILVER SPONSORS
ACHE of Arkansas
AHA Connectivity
Consortium/Federal Funding Group
Bernhard
CorroHealth/Para Revenue
Engelkes Felts and Barnhard, LTD
Jorie Healthcare
Mitchell Williams Law Firm
SUNRx
SUPPORTERS
CareSource PASSE
Cromwell Architects Engineers, Inc.
Geiger
Hyve Health
Mainstream Technologies, Inc.
Managed Care Advisory Group
Medical Information Technology, Inc. (Meditech)
NewGen Emergency Medicine, LLC CONTRIBUTORS*
Arkansas Association of Hospital Trustees
AHA
ARKANSAS HOSPITAL ASSOCIATION
2024 ANNUAL MEETING, October 30-31, 2024
Registration Deadline – 4:30 p.m., Friday, October 25
ONE registration form per person.
REGISTER ONLINE AND RECEIVE A $25 DISCOUNT EACH DAY YOU REGISTER TO ATTEND!
Please type or print. Reproduce form for additional enrollments.
Name Title Hospital/Organization
Mailing Address, City, State, Zip
Email Address Telephone
Wednesday, October 30
A. Leadership Workshop (9:30 a.m.) ....................................................................................... $175 q $
B. Membership Reception (6:00 p.m.) ....................................................................................... N/A q #
Thursday, October 31
To attend any sessions on this day, you must pay the Thursday Registration Fee (Item C). This fee will cover your attendance to the Keynote Address, one morning session, and one afternoon session.
C. Registration Fee .................................................................................................................. $175 q $
(1) You MUST Choose ONE Morning Session (10:15 a.m.): Hot Topic 1: Health Equity ..........................................................................................................
Topic 2: Unconscious Bias ...................................................................................................
Topic 3: Consumer Behavior ................................................................................................
– 1:45 p.m.)
You MUST Choose ONE Afternoon Session (2:30 p.m.):
Topic A: It’s All in the Delivery ............................................................................................. q
Hot Topic B: Leading Like Taylor Swift........................................................................................ q
Hot Topic C: ACHE In-Person Panel (1.5 In-Person Education Hours) ......................................... q
OTHER FEES
F. Hospital Administration Graduate Students, not employed by a hospital (must pre-pay) $50 q $ Must select sessions above for attendance. TOTAL DUE $
Note: AHA events are not available to persons from hospitals that are eligible for AHA membership but choose not to become members. PAYMENT
q Enclosed is my check made payable to the Arkansas Hospital Association.
q I authorize AHA to charge my: q MasterCard q VISA (AmEx and Discover not accepted) Exp. date Account number CVV Phone
Cardholder’s name
Billing address
Cardholder’s signature
Mail form and payment to be received by the AHA no later than October 25 to: Arkansas Hospital Association, 419 Natural Resources Dr., Little Rock, AR 72205; or fax form with credit card payment to (501) 224-0519.
