Case Study: Interior Finish Assessment by Array Architects

Case Study: Interior Finish Assessment A Deeper Look

A bustling acute-care hospital was in need of overall facility upgrades but with a limited budget, the facility team desired assistance choosing which areas to focus their efforts on first. Array recommended a comprehensive system for mapping the current state of the physical environment, which the hospital later implemented. Additionally, the design team conducted an interior assessment throughout nine floors of the hospital. Over the course of four weeks, more than 2,000 assessment surveys were filled out and dozens of floor plans were created. Based on the collected data, the design team recommended various upgrades and renovations throughout the hospital.

Interior Finish Assessment THE FOCUS

CHALLENGE The client did not have a method for tracking facility conditions throughout multiple campuses. Array was tasked with developing a user-friendly system for mapping the current physical interior state of each facility.

The focus of the study was to analyze and rate, on a scale of one through five, the following finish categories:

•

Ceilings/Lighting

•

Walls/Wall Protection

•

Flooring/Wall Base

•

Casework/Millwork

•

Doors

•

Furniture

SOLUTION The information gained in this process allowed our client to easily identify and prioritize departments in need of improvement.

The best way to convey this information to this facility was to provide the data on a per room basis. After working with the facilities team to understand how they will be utilizing and distributing the data, Array determined that a two-part deliverable would most successfully convey content to the team and their sub-contractors, architects and management team. PAGE 2 | case study: interior finish assessment

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THE SYSTEM Array created an Interior Finish Assessment Worksheet to collect and convey data to the team. In addition to the rating scale, this method listed each roomâ&#x20AC;&#x2122;s location, level, cost center, name, number, approximate square footage and comments. Lastly, space for a key plan and photographs provided a visual indication of the current state.

INTERIOR FINISH ASSESSMENT WORKSHEET

INTERIOR FINISH ASSESSMENT

LOCATION:

Harrisburg Hospital

LEVEL:

ROOM NAME:

1 EXPRESS ADMINISTRATION UNIT CC# 0757 PRIVATE TREATMENT #1

ROOM NUMBER:

01 01-151

APPROXIMATE SQ FOOTAGE:

123 SF

COST CENTER:

KEY PLAN:

Current conditions for each finish category are rated on a scale of 1 to 5 below, with 5 signifying no work is needed and 1 signifying there is an immediate need for finish or item to be replaced. 1 = URGENT

2= POOR

3= AVERAGE

4 = GOOD

5 = EXCELLENT

CEILINGS/LIGHTING

[5]

WALLS/WALL PROTECTION

[5]

FLOORING/WALL BASE

[5]

DOORS

[5]

FURNITURE

[4]

CASEWORK/MILLWORK

N/A

COMMENTS: No immediate work needed. Furniture Inventory: (1) Nightstand, (1) Guest Chair.

PHOTOS:

January 29, 2015

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case study: interior finish assessment | PAGE 3

\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ The second method of presenting the data was through a series of color-coded floor plans that, at a glance, gave the viewer an overall understanding of the conditions of each finish category per floor.

INTERIOR FINISH ASSESSMENT FLOOR PLAN KEY Under construction

KEY

Recently renovated

UNDER CONSTRUCTION

EMS LOUNGE 01-166 66 SF

DECON. 01-100 227 SF

#17 01-107 243 SF

CLEAN STORAGE 01-108 55 SF

HOUSEKEEPING 01-261 32 SF

#15 01-105 250 SF

MEDS 01-111 118 SF

PATIENT TOILET 01-242 82 SF

ACUTE TREATMENT #12 01-244 126 SF

ACUTE TREATMENT #3 01-238 123 SF

ACUTE TREATMENT #2 01-240 121 SF

ACUTE TREATMENT #4 01-236 122 SF

ELEC. CLOSET 01-255 66 SF

MANAGER 01-204 84 SF

HD WA L L

ELEV. LOBBY 01-C101 371 SF

ORDER ENTRY 01-288 69 SF

H D W A LL

CT WORK AREA 01-270 110 SF

#30 01-118 132 SF

STORAGE 01-268 231 SF

SOILED UTILITY 01-267 99 SF

STAFF R.R 01-272 59 SF

INPATIENT HOLDING/STAFF AREA CT EQUIP. STOR. 01-266 01-271 124 SF 102 SF

VESTIBULE 01-276 67 SF

FIRE ALARM PANEL ROOM 01-281 145 SF

H D W A LL

#50 01-146 121 SF

HD WA L L

CLEAN STORAGE 01-144 104 SF

HD WA L L

SOILED UTILITY 01-149 58 SF

UNIT CLERK 01-169 64 SF

EAU #6 01-158 109 SF

PATIENT RESTROOM 01-150 60 SF

#48 01-141 125 SF

CORRIDOR 01-C103 1,197 SF

HD WA LL HD WA LL

HD WA LL

#47 01-140 122 SF

HD WA LL

Plans Based on Client Supplied Documentation C COPYRIGHT - 2014 ARRAY ARCHITECTS

PRIVATE TREATMENT #1 01-151 123 SF

PRIVATE TREATMENT #2 01-152 121 SF

INTERIOR FINISH ASSESSMENT FIRST FLOOR - CEILINGS/LIGHTING

Utilizing BIM technologies, Array input captured data to create a living document which the client could easily manage and update to continually show the current state of the facility as they pursued renovations. Prior to the survey, Array established an existing conditions 3D model to allow for seamless data entry at an efficient pace. Once Array collected the data, the client could pull information with ease, such as overall square footage of a potential finish upgrade. Once the client began to utilize the assessment tools they were able to quickly assess, budget and plan and prioritize their ideal future state

PAGE 4 | case study: interior finish assessment

NOUR. 01-157 76 SF EAU #5 01-155 105 SF

EAU #4 01-154 116 SF

EAU #3 01-153 115 SF

BIM INTEGRATION

improvements.

EAU #7 01-159 109 SF

HD WA LL

#46 01-139 123 SF

HD WA LL

#45 01-138 126 SF

EAU #8 01-160 107 SF

NURSE STATION 01-170 233 SF PTS PTS

HD WA LL

PINNACLE HEALTH HARRISBURG HOSPITAL

EAU #9 01-161 103 SF

FINANCIAL COUNSELOR 01-171 135 SF

CORRIDOR 01-C105 614 SF

FINANCIAL COUNSELOR 01-172 127 SF CORRIDOR 01-C106 284 SF

STAFF RESTROOM 01-156 57 SF

P.A.T. 01-173 385 SF

DICTATION 01-180 174 SF

OFFICE 01-192 74 SF

GIFT GALLERY OFFICE 01-176 192 SF

WOMEN'S R.R 01-174 45 SF

LADIES R.R 01-189 152 SF DIRECT. 01-191 75 SF

PASTORAL CARE/OFFICE 01-190 131 SF

TELEPHONE OPERATORS 01-185 521 SF

OFFICE 01-184 151 SF

HD WA L L

#44 01-137 121 SF

CLEAN STORAGE 01-164 74 SF

HD WA L L

#43 01-135 126 SF

EAU #10 01-162 108 SF

EAU #11 01-168 112 SF

OFFICE 01-193 80 SF

CORRIDOR 01-C107 393 SF

PATIENT RESTROOM 01-142 58 SF

HD WA LL

#42 01-133 122 SF

HD WA LL

PAT. R.R 01-130 52 SF

#41 01-132 138 SF

PATIENT RESTROOM 01-163 63 SF

EAU #14 01-166 112 SF EAU #12 01-167 111 SF

HD WA L L

#49 01-143 147 SF

#53 01-125 128 SF

SOILED UTILITY 01-136 57 SF #40 01-131 118 SF

COFFEE KIOSK & PUBLIC SEATING 01-195 1,100 SF

CORRIDOR 01-C108 594 SF

MEDITATION ROOM 01-194 424 SF

EAU #15 01-165 118 SF HD WA L L

H D W A LL

HD WA L L

H D W A LL

#51 01-147 125 SF

HD WA LL

PAT. R.R/SHOWER 01-129 65 SF

EMERGENCY MANAGEMENT SUPPLIES & EQUIP 01-145 104 SF

STORAGE 01-145A 98 SF

H D W A LL

INFORMATION DESK 01-195A 291 SF

HD WA L L

#39 01-134 164 SF

#38 01-126 139 SF

H D W A LL

#52 01-148 121 SF

Good

PUBLIC SEATING 01-C110 1,676 SF

CORRIDOR 01-C104 521 SF

MECHANICAL 01-317 103 SF H D W A LL

Average Excellent

EAU STORAGE 01-280 120 SF

OFFICE 01-279 106 SF

HD WA L L

ED CLINICAL MANAGERS 01-126 157 SF

OFFICE 01-127 322 SF

TELECOM/DATA 01-125 39 SF

CLEAN STOR. 01-114 59 SF

SHOWER/R.R 01-278 74 SF

SAFE ROOM 01-277 164 SF

WHEELCHAIRS 01-199 69 SF

SUPERV.OFFICE 01-283 122 SF

RECEPTION 01-284 165 SF

HD WA L L

SOILED UTILITY 01-113 53 SF

#36 01-128 131 SF #37 01-127 131 SF

#35 01-124 125 SF

#32 01-123 117 SF

STAFF WORK & VOLUNTEER AREA 01-286 553 SF

CORRIDOR 01-C102 1,120 SF

POINT OF CARE 01-119 137 SF

Poor

LADIES R.R 01-196 215 SF

MENS R.R 01-197 196 SF

WAITING 01-282 981 SF

HD WA L L

#34 01-123 122 SF

WAITING 01-285 257 SF

HD WA L L

#33 01-122 127 SF

Urgent

JAN. CLOS. 01-198 29 SF

PASSAGE 01-293A 247 SF

E.D. OFFICE 01-275 333 SF

E.D. CONFERENCE ROOM 01-274 104 SF

STAFF R.R 01-273 58 SF

HD WA L L

#29 01-120 131 SF

C.T. 01-265 345 SF

PAT. R.R 01-269 54 SF

#31 01-121 118 SF

CONFERENCE ROOM 01-202 229 SF

RECEPTION/WAITING 01-200 150 SF

F. E. C .

BED OFFICE 01-287 90 SF

SOILED LINEN 01-304 53 SF

EXCELLENT

OFFICE 01-203 91 SF

RECEPTION 01-200A 64 SF OFFICE 01-209 143 SF

ED INFO DESK 01-C109A 40 SF

BLOOD DRAW 01-294 190 SF

STAFF WORK AREA 01-293 129 SF

GOOD

GIFT SHOP 01-216 540 SF

DISPLAY 01-217 61 SF

PATIENT REPS 01-215 189 SF

SOILED HOLDING PAT. RESTROOM 01-291 01-292 34 SF 34 SF

BLOOD DRAW 01-289 65 SF

CORRIDOR

AVERAGE KITCHEN 01-218 266 SF

CORRIDOR 01-C111 515 SF

MANAGER'S OFFICE 01-212 139 SF

POOR

E.W.C.

CLEAN UTILITY 01-290 108 SF

CT EQUIP. 01-264 119 SF

URGENT

RECEPTION 01-214A 210 SF

HD WA L L

ENT EXAM ROOM 01-303 171 SF

CORRIDOR 01-C100 897 SF

LOCKER ROOM 01-263 278 SF

#26 01-116 148 SF

OFFICE 01-213 106 SF

CORRIDOR 01-C109 1,253 SF CONTROL ROOM 01-262 630 SF

Room 01-138 47 SF

#28 01-119 131 SF

DATA/TEL 01-302 57 SF

HD WA L L

#24 01-114 260 SF

#27 01-117 131 SF

ACUTE TREATMENT #7 01-251 130 SF

HD WA L L

#22 01-113 137 SF

#25 01-115 260 SF

ACUTE TREATMENT #8 01-250 135 SF

NOT ACCESSIBLE AT TIME OF SURVEY

SERVING 01-220 265 SF

PASSAGE 01-214 254 SF

MANAGER'S OFFICE 01-207 137 SF

Not accessible

HIDDEN DOOR CAFE 01-221 1,143 SF STORAGE 01-219 14 SF

HD WA L L

#23 01-112 260 SF

CART ALCOVE

ACUTE TREATMENT #9 01-249 141 SF

PAT. TOILET 01-248 77 SF

SUPPORT OFFICE 01-211 104 SF

STAFF WORK 01-201 650 SF

HD WA L L

ACUTE TREATMENT #6 01-252 124 SF CLEAN STORAGE 01-247 169 SF

THROUGHPUT MGR. 01-224 80 SF

PANTRY 01-208 71 SF

SECRETARY 01-205 STAFF LOUNGE/CONF 83 SF 01-206 89 SF

PANTRY 01-205A 20 SF

HD WA L L

ACUTE TREATMENT #5 01-253 136 SF

ACUTE TREATMENT #10 01-246 141 SF

DIRECTOR'S OFFICE 01-210 154 SF

LADIES RESTROOM 01-300 135 SF

SOILED UTILITY 01-254 68 SF

ED PHYSICIAN DIRECTOR 01-226 142 SF

CORRIDOR 01-C112 214 SF

MENS RESTROOM 01-301 106 SF

CORRIDOR 01-C113 642 SF

ACUTE TREATMENT #1 01-243 127 SF

ACUTE TREATMENT #11 01-245 144 SF

#14 01-104 250 SF

#21 01-103 250 SF

TRIAGE #4 01-235 97 SF

Mechanical

MECHANICAL CONFERENCE 01-222 296 SF

STAIR G VEST.

SNACK BAR STOR. 01-C107A 38 SF BREAK ROOM 01-186 90 SF

OFFICE 01-177 75 SF

SEC. DIRECTOR HEALTH INFO 01-178 139 SF

ELEC. SERVICES 01-188 489 SF

OFFICE 01-187 146 SF

DIRECTOR HEALTH INFO 01-179 171 SF

PHYSICIANS DINING ROOM 01-183 896 SF

MEN'S R.R 01-175 45 SF

PHYSICIANS LOUNGE 01-181 316 SF

CONFERENCE ROOM 01-182 245 SF

HD WA LL

#20 01-102 132 SF

REGISTRATION 01-259 498 SF

TRIAGE #3 01-237 101 SF

PHYSICIANS OFFICE 01-228 111 SF

BUSINESS OFFICE MGR. 01-232 91 SF

FAMILY TOILET 01-233 71 SF TRIAGE #2 01-239 97 SF

TRIAGE #1 01-241 106 SF

RECENTLY RENOVATED OR RENOVATION PENDING

STAIR D VESTIBULE

PASSAGE 01-223 282 SF

TOILET 01-231 54 SF

SOCIALWORKER 01-258 61 SF

FAMILY CONFERENCE ROOM 01-260 100 SF

#16 01-106 250 SF

WAITING 01-256 897 SF

RECEPTION ADMIN. 01-225 160 SF

NURSE MANAGER 01-227 121 SF

HD WA LL

#19 01-101 127 SF

SOILED UTILITY 01-109 49 SF

VENDING 01-257 174 SF

EMERG. PREP. DIRECTOR 01-229 138 SF

ED ANALYST 01-230 116 SF

FAMILY WAITING/PLAY AREA 01-234 241 SF

HD WA LL

SL OP E

PATIENT REST RM. 01-110 53 SF

Project No. 4149 Date : 01/29/15

“With the help of BIM technologies and 3D modeling, our client can view the current conditions of any area in the hospital with ease.” - Ryan Keszczyk, RA, LEED GA, Lean Practitioner Project Architect, Array Architects

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Who We Are ARRAY-ARCHITECTS.COM

FUTURE STATE Based on the data and Array’s recommendations, our client created a seven-year work plan which will manage future renovations and upgrades based on need, scale and funds allocated per year. The continuous improvement will be mapped by the facilities team using the tools developed by Array for years to come. Our final deliverable included a matrix with our recommendations for renovations and upgrades we believe the client should tackle first.

RECOMMENDED FINISH UPGRADES BY QUARTER RECOMMENDED FINISH UPGRADES BY QUARTER QUARTER 2

QUARTER 3

QUARTER 4

RENOVATION: No major renovations planned

RENOVATION: Renovate all elevator vestibules and corridors on the 1st floor. Refer to sheets 01-C100, 01-C101, 01-C102, 01-C104, 01C105, 01-C107, 01-C108, 01-C109, 01C109A, 01-C112, 01-C113.

RENOVATION: Renovate all multi-stall toilet rooms in Basement and on the 1st floor. Refer to sheets B-128, B-147, B-148, B-149, 01-189, 01-196, 01-197, 01-300, 01-301.

FINISH UPGRADES: Repair walls and wall base, provide new carpeting in B-133 and B-133A. Examine source of cracking in rubber flooring at Physician Dining Room 01-183.

FINISH UPGRADES: Provide new carpet and wall base in the following rooms: 04-122 through 04-133 and 05-268 through 05-278 and 05-282. Examine source of window leaks in the 4th and 5th floor private offices.

FINISH UPGRADES: Restore terrazzo flooring and base on the 1st floor.

FINISH UPGRADES: Provide new flooring and wall base in 01185, 01-186, 01-190 through 01-193. Provide new casework in 01-186.

FURNITURE: New furniture in B-191, B-169, 01-185, 01186.

FURNITURE: New furniture for 02-152, 02-136, 06-127, 06-125, 06-124.

FURNITURE: New furniture in Lobby 01-C110 and Coffee Kiosk 01-195.

FURNITURE: New furniture for 01-184, 01-185, 01-186, 01-190 through 01-193.

RENOVATION: No major renovations planned

RENOVATION: Renovate the 3rd floor OR's and adjacent spaces. Refer to sheets 03-213, 03-215, 03217, 03-218, 03-220, 03-221, 03-222, 3-223, 03-224, 03-225, 03-227.

RENOVATION: Renovate 7 Bridges dining room, adjacent corridors and elevator lobbies. Refer to sheets 11-100 through 11-107 and 11-C100 through 11-C106.

RENOVATION: Renovate Security suite and Patient Transport suite in basement. Refer to sheets B-150 through B-161 and B-214 through B-216.

FINISH UPGRADES: Replace flooring in the 3rd floor Pre-Op and PACU bays and in adjacent corridors and nurse stations.

FINISH UPGRADES: Replace ceilings in all 6th floor corridors and elevator vestibules. Upgrade Ultrasound Waiting 06-124 and Nuc Med Waiting 06-127.

FINISH UPGRADES: Replace flooring and wall base in 4th floor corridors and elevator vestibules

FINISH UPGRADES: Replace flooring and wall base in 5th floor corridors and elevator vestibules

FURNITURE: New furniture for Pre-Op/PACU bays.

FURNITURE: New furniture for Ultrasound Waiting 06124 and Nuc Med Waiting 06-127.

FURNITURE: New furniture for 7 Bridges dining room.

FURNITURE: New furniture for Security suite and Patient Transport suite. Refer to sheets B-150 through B-161 and B-214 through B-216.

RENOVATION: No major renovations planned

RENOVATION: Renovate Blood Draw Suite to solve workflow and accessibility issues. Refer to sheets 01-282 through 01-294.

RENOVATION: Renovate ultrasound rooms. Refer to sheets 06-112, 06-117, 06-118, 06-119, 06120, 06-121, 06-122, 06-124.

RENOVATION: Renovate basement corridors. Refer to sheets B-C105 through B-C114.

FINISH UPGRADES: Replace flooring in 7th floor MSICU rooms and elevator vestibule.

FINISH UPGRADES: No upgrades planned.

FINISH UPGRADES: Replace flooring and wall base in 4th floor corridors and elevator vestibules. Repaint walls and provide new artwork in Cardiology testing rooms. Refer to sheets 04-108, 04-115, 04-118, 04-142, 04-143, 04144, 04-145.

FINISH UPGRADES: New casework and flooring in Respiratory Care Services. Refer to sheets B-201 through B-206.

FURNITURE: New furniture for 7th floor MSICU and MSCC rooms.

FURNITURE: New furniture for Blood Draw Suite.

FURNITURE: New furniture in ultrasound rooms. Refer to sheets 06-112, 06-117, 06-118, 06-119, 06-120, 06-121, 06-122, 06-124.

FURNITURE: New furniture in Cardiology testing rooms. Refer to sheets 04-108, 04-115, 04-118, 04142, 04-143, 04-144, 04-145.

RENOVATION: No major renovations planned

RENOVATION: Renovate Mammography Suite. Refer to sheets 05-120 through 05-127.

RENOVATION: Renovate Housekeeping Suite. Refer to sheets B-174 through B-183.

RENOVATION: No major renovations planned

FINISH UPGRADES: No upgrades planned

FINISH UPGRADES: Replace flooring and wall base in 5th floor CT Scan Suite. Refer to sheets 05-105 through 05-106. Replace façade of PT/OT Gym 10-154 with more welcoming entrance.

FINISH UPGRADES: Remove wallcovering and paint walls in MRI Suite. Refer to sheets B-109, B-111, B-114, B118, B-119, and B-121.

FINISH UPGRADES: No upgrades planned

FURNITURE: New furniture in Respiratory Care Services. Refer to sheets B-201 through B-206.

FURNITURE: New furniture in 10th floor PT/OT Gym 10154.

FURNITURE: New furniture for MRI Suite. Refer to sheets B-106 through B-121.

FURNITURE:

2018

2017

2016

2015

QUARTER 1

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case study: interior finish assessment | PAGE 5

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