Organization redesign process
The hospital as a health authority
Organization for health professions: Design process
The Department
An organizational solution superseding the «divisional model», based on the capability to connect the medical knowledge structure (increasingly divided into specialties) to the hierarchical organization of the professional practice.
The divisional model
Organization for health professions: Design process
The «divisional» hospital
Organization for health professions: Design process
The Department
The Department
The Department: an organizational innovation
The Department: an organizational innovation
The Department in the testing of organizational and management models
The purposes of the Department
Setting the Department up
How to complete a Department?
Organization for health professions: Design process
The Department: a focal point
Organization for health professions: Design process
Obstacles to the setting up of Departments
Organization for health professions: Design process
Criticalities in operators’involvement
Criticalities in the setting up of Departments
retains the clinical responsibility of an Operating Unit belonging to the Department
retains the relevant organizational responsibility
bears an undefined share of responsibility in the organization of the Department itself
Criticalities in the setting up of Departments: consequences
The Department in the development of healthcare facilities
To achieve the organizational modernization and the sustainable development of the healthcare facility:
The Department in the development of healthcare facilities
The structure of Departments requires deep changes in terms of organizational culture and operators’behaviours, which
The full implementation of Departments is a complex process of organizational innovation, which is possible only if it goes along with the concrete willingness of all operators, at all levels.
The Department in the development of healthcare facilities
The Operational Units of a Department maintain their independence and responsibilities, while pursuing common objectives and shared goals
The Department in the development of healthcare facilities
Merging of skills and experiences
Interdisciplinarity Continuity of care Merging of Operating Units according to efficiency and practical effectiveness criteria
Objectives of the care policy of Departments
The tasks of the Department
Organization for health professions: Design process
Department activities
Possible aggregations of Operating Units within a Department
Aggregation assessment criteria
Most common types of aggregation
Organization for health professions: Design process
Most common types of aggregation
Organization for health professions: Design process
Most common types of aggregation
Organization for health professions: Design process
Most common types of aggregation
Organization for health professions: Design process
Coordination and integration
Organization for health professions: Design process
Types of Department
Goal:
Types of Department
Types of Department
Types of Department
The grouping of hospital functions, aimed at the optimization of the use of resources within a hospital or healthcare authority, must be based on the good planning and proper and careful management of the resources. This happens when:
the number of resources users is high enough to initiate the dynamics of scale economy
the resources acquired are ready for sharing and are not allocated exclusively to specific operational contexts
the resources used by a specific group of operating units (e.g. operating rooms) are significantly homogeneous
Allocation of resources
Facilities,
Structural Department
Management operating system
The right organizational climate
Encourage integration:
Physically:
Organizationally:
Clinically:
Culturally:
The Department
The key actors of the Department
Department organization
Regulation andAnnual Plan
Organization of the Department
Distribution of spaces
Staff organization
Organization of work
Departments’organization
Operating Units
Organizational Module
Functional Module
Organization for health professions: Design process
The organization today
The Head of Department
The Head of Department
Professional credibility and organizational skills
Organization for health professions: Design process
Actors and relationships in the Department
Organization for health professions: Design process
Medical Director of the Hospital
Organization for health professions: Design process
The Head of complex Operating Unit
Organization for health professions: Design process
The Head of simple Unit
Organization for health professions: Design process
The Department’s organizational structure
Head of Department
Head of complex O.U.
Head of the intra- or interdepartmental programme
Head of simple O.U. with departmental value
• Heads of simple O.U.s
• Medical managers with professional positions
• Nursing service
Strong and weak Departments
According to the level of organizational powers, i.e. to their centralization or decentralization within the Departments, it is possible to discriminate:
The Nurses
Increased shareability:
Organization for health professions: Design process
The Nurses
Levels of nursing coordination
Organization for health professions: Design process
The Department Chief Nursing Officer
Organization for health professions: Design process