CONTENTS
SEPTEMBER 2017 www.asindia.in
VERTICAL MARKET
VERTICAL MARKET
Safety And Security – The Way Ahead...28. Bengaluru Airport Security Staff Trained To Tackle Critical Fire...38. VERTICAL SOLUTION
Security Measures Ensure Smooth Sailing Aboard...40. Cruise Ships Go Full Steam...46. SPECIAL FEATURE
GPRS & Wireless Communications...52 A Gamut Of Gps Tracking Solutions...54. Deep Learning In Video Analytics...55. GPS Enables To Locate Vehicles...56 Future Trends Of Intelligent Video...57 FIRE SECURE
Mumbai Is Always A Challenge ...22. Structured Training And Knowledge Of Emergency Response Aids...24 Kerala Fire & Rescue Services ...26. Automatic And Portable Fire...27. INDUSTRY REPORT
Integrated Security Solutions Is Poised To Change...72. Maintenance And Support Improve Operations ...78.
Risks to critical transportation infrastructure include natural disasters as well as manmade physical and cyber threats. Manmade threats include terrorism, vandalism, theft, technological failures, and accidents. Cyber threats to the Sector are of concern because of the growing reliance on cyber based control, navigation, tracking, positioning and communications systems, as well as the ease with which malicious acts can exploit security systems securing transportation
INTERVIEWS
PRODUCT EXPLORATION
PA System’s Instant Alerts...50. BUSINESS TALK
Fire Safety Training Market In India ...70. VIEW POINT
Overspeed Detection And Speed Checks...82. Railway Contemplating To Install 2815 High Resolution...84. COMPANY SPOTLIGHT
On – Time Smart, Solutions ...80. eSSL’s Solutions are Economical ...81. CASE STUDY
SEPTEMBER2017
Hikvision’s Innovative Solution...62. Manila Achieves Effective Traffic ...63. 62 Airports Across India ...64. Dahua Offers Transport Security ...65. California Airport turns to Pelco...66. Matrix Vyom – An authenticated...68 SHOW REVIEW
GDSF INDIA 2017...90. Hikvision...92.
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Contents....................................06 Editor’s Note..............................08 Reader Feedback.......................10
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FIRE SECURE:
Interview with P. S. Rahangdale - Director – Maharashtra Fire Service & Chief Fire Officer – Mumbai Fire Brigade...22. INDUSTRY REPORT:
Be it technical support, on-site engineering help, or worker training, outcome-based industrial maintenance services can provide the specific support to help maximise productivity, minimise operational risk and meet business goals...72.
Corporate News.........................12 News Feature............................16 Product Showcase.....................58
Show Calendar..........................94 Advertising Index.......................95
MAKING THE NATION SAFER The recent robbery in the Mumbai to Delhi Rajdhani Express wherein 25 passengers were robbed is a classic example of lack of security of public property and passenger safety. Although police investigations are on, culprits are yet to be identified. It is only evident that the security surveillance in the transport sector needs to be stepped up considerably. Whilst the transport industry has measures in place, such as screening and security checks to reduce risks, criminals and terrorists, however, continue to improvise methods to circumvent detection strategies. These incidents have caused a growing awareness in the industry for improved security. Transportation security can be best achieved through well-designed security systems that are integrated with transportation operations. The concept of a layered security system, in which multiple security features are connected and provide backup has a particular advantage. Intelligent transport systems vary in technologies applied, from basic management systems such as car navigation, traffic signal control systems, container management, automatic number plate recognition or speed cameras to monitor applications, such as security CCTV and to more advanced applications that integrate live data and feedback from a number of other sources. Additionally, predictive techniques are being developed to allow advanced modelling and comparison with baseline data. Fire risk remains a serious threat to all businesses, many of whom do not recover from a serious fire. On an average day, over 200 fires occur in workplaces. Protecting People and Property from fire depends on precautionary measures and awareness to respond. Awareness is essential. Everyone must know to identify different types of fires and to use extinguishers. Old maintenance practices and most of the current ones, both in the private and public sector are usually activities related to equipment reparation after a break down. Maintenance must consist of actions taken to prevent an equipment or facility of failing, keeping them in good work condition. Numerous studies from the last decade show that most companies do not invest enough resources to keep their equipment and facilities in good condition. On the contrary, they wait until they break down to take corrective measures needed to repair the equipment. Nothing lasts forever and every piece of equipment has its lifecycle. SEPTEMBER 2017
We welcome your valuable suggestions and feedback. We express our special thanks to security industry patrons, peers and professionals for their continued support.
a&s India, published by Oil Asia Publication, is a monthly professional publication for channel players in the Indian electronic security industry. It serves importers, distributors, OEM/ ODM searchers, system integrators and other product purchasers to update product sources and identify development of CCTV, Digital Surveillance, Access control biometrics, intrusion alarm, Intercom/video door phone, home automation and other fields related to electronic security. a&s India also covers active and passive fire protection and emergency rescue management issues. It contains articles on cutting-edge products, technical applications and safety code issues in India and many other themes of interest to fire safety professionals. Manish Gandhi Prachi Shah Editorial Ramya Narayanan
Publisher & Chief Editor
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Secutech India 2017 Manish Gandhi
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Oil Asia Publication Private Limited (OAPPL), founded in 1983 by Surendra Mohan Singh Gandhi, is a more than 25-year-old publication, engaged in publishing industry specific magazine, organising exhibitions and conferences related to the oil, gas and petrochemical industry. The portfolio of a&s Magazine, published by Messe Frankfurt New Era Business Media (formerly known as a&s Group), includes a&s International, a&s International China Best Buys, a&s Asia (above published in English), a&s China, a&s Installer, a&s Solution, a&s Taiwan, Fire & Safety and Info Security (above published in Chinese). a&s Turkiye, a&s Adria, a&s Italy, a&s India, a&s Japan and a&s Vietnam are licensed editions. For change of Address or subscription problem, contact us at info@asindia.in Copyright@2011 Oil Asia Publication Private .
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Insight: • • • •
Technology upgrades can be challenging in transportation due to the complexity and expanse of the physical infrastructure. Fire is the probably the biggest risk threat to life that most people face at work, with more than 50 people being killed and over 2000 seriously injured every year Wireless communication range can be as short as few centimeters to as long as millions of kilometers depending on the technology used. Outstanding service can elevate a company above competitors in an increasingly challenging technical environment
Energy companies can adjust their business models to a period of recovery The oil price collapse, which began in June 2014, triggered a wave of cost reduction among upstream businesses. Global oil and gas companies slashed capital expenditures by about 40 percent between 2014 and 2016. As part of this cost-cutting campaign, some 400,000 workers were let go and major projects that did not meet profitability criteria were either canceled or deferred. These steps, combined with efficiency improvements, are beginning to bear fruit for the industry. According to Barclays’s latest E&P Spending Survey, oil and gas industry capital expenditures are expected to increase by as much as 7 percent in 2017. It’s possible that we might see a spike in oil prices sometime in the next five to 10 years — if, because of the hiatus of investment in major projects since 2014, the industry finds it difficult to meet increasing demand. The resulting uncertainty would no doubt be welcomed by traders, who have largely avoided the oil market during its price plunge. N S Raghuram, Mumbai
SEPTEMBER 2017
Fire & Safety training is vital in all aspects A rough assessment of the Industrial and Government demand puts the requirement at over 12,000 fire and safety personnel every year. The stage is similar to the advent of the computer revolution 7 years back. Fire & Safety training is a field to which all aspects of Science and Technical knowledge pertaining to fire and safety is linked. Vivek Verma, Nagpur
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Perimeter Security Market Worth 196.60 Billion USD by 2022 The perimeter security market is expected to grow from USD 110.64 Billion in 2017 to USD 196.60 Billion by 2022, at a Compound
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Annual Growth Rate (CAGR) of 12.2% between 2017 and 2022. This is according to the latest research by anaylsts from Marketsandmarkets, and they also believe that the growth of this market is primarily driven by the rise in terror attacks worldwide. The increasing incidence of crimes, such as theft of physical as well as data/information, has led to the need for security systems to protect not only the property owners, but the property as well. With this intention, corporate organisations are investing substantial amounts to protect sensitive data and their employees. The high demand for security systems in large and small retail businesses aims at reducing robbery and inventory loss. In the commercial sector, financial institutions and banks are greatly in need of video surveillance systems, to provide security to the buildings, maintain cash management, and monitor customer and staff activities. These factors enhance the security parameters and drive the need for video surveillance systems in the commercial sector. Sumant Agrawal, Noida Importance of perimeter security with the rise of intelligent buildings With the increased interest in intelligent buildings, it’s important to remember that physical security still has an important part to play in the overall security of a site. Perimeter security and access control can work alongside and compliment intelligent buildings, providing a layered approach to protecting a target. Most high security sites typically employ the ‘Onion Principle’ to provide a layered approach to protecting a target. The principle works from the outside of the site into the centre, treating each different boundary as a layer which needs to be ‘hardened’ to delay the attacker and increase protection around the target.
This ‘layered’ approach increases the level of physical defence as you move deeper into the heart of the site and closer to the most critical assets in order to deliver the five ‘Ds’of effective perimeter security - to Deter, Detect, Deny, Delay and Defend. The principles of a 5D perimeter security design are not just for high-security sites. They can be employed effectively in virtually any situation, as the fundamental approach of designing an effective 5D perimeter is that it is planned by viewing the perimeter from the outside in (from its attack side) and that applies as much to a self-storage facility or an inner city school as it would to a nuclear power site, as a risk assessment will show. Arnab Bandyopadhyay, Orissa
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z Delta offers to acquire a stake in VIVOTEK
Delta Electronics, a leader in power and thermal management solutions, announced its intention to acquire a stake in IP video manufacturer VIVOTEK, setting the stage for an acquisition that would help broaden Delta’s building automation offerings. On its website, Delta announced its board of directors has approved a proposal for a cash tender offer to acquire approximately 35 to 55 percent of the outstanding common shares of VIVOTEK with an offer price of US$3.24 (NT$98) per share. Indeed video can play an important role in different aspects of building automation. Video analytics for example can examine how many people are visiting a building and trigger various environmental adjustments. ALPR, meanwhile, can tell whether a vehicle belongs to a certain building and activates elevator, lights and HVAC accordingly.
Our M&A strategy is an essential pillar of Delta’s long-term plan to sharpen its competitiveness under a rapidly evolving marketplace. We, therefore, remain committed to enhancing the valueadded capabilities of our building automation solutions Yancey Hai
Chairman, Delta Electronics
SEPTEMBER2017
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Perhaps it’s this vision that made Delta determine VIVOTEK is a good fit. “Security and video surveillance are such critical aspects in this field as they go way beyond buildings and actually support the creation of smart cities. VIVOTEK has been developing state-of-the-art video surveillance solutions for more than 17 years. Upon completion of this tender offer, we expect to produce substantial synergies by integrating the technologies and market development platforms of both companies,” Hai said.
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Groton Utilities Achieves 3-2-1 Data Protection With Quantum and Veeam
Quantum Corp. announced that Connecticut-based Groton Utilities is using DXi® disk-based deduplication and Scalar® tape in combination with Veeam backup and replication software to consolidate multi-site backup and disaster recovery (DR), protecting its critical data against malware and loss and reducing overall costs. Groton’s implementation demonstrates a commitment to 3-21 data protection best practices: three copies of data, using two different media types, with one copy offline and off-site. Groton Utilities provides water, power and other services for a wide area of southeastern Connecticut, including the City of Groton. Over the years, the IT team’s approach to backup and DR protection has evolved — for example, when the servers were all physical, backups were written to a tape library. As servers became 95 per cent virtualised, disk then became part of the strategy. To protect virtual machines (VMs) more effectively, the team chose software from Veeam, and it added Quantum DXi deduplication appliances to handle data growth in part, because the company had such a positive experience with Quantum’s tape library and service support team. The DXi appliance not only provides fast backup and restore to keep data readily available, but also delivers high deduplication rates that enable Groton to retain backup data for a full 30 days. “We saw the value of a 3-2-1 approach to data protection,” said Tom O’Farrell, Groton Utilities system administrator, “but we hadn’t found an effective and costefficient way to implement it until we deployed the Quantum-Veeam solution.” “We have seen the damage and costs that recent ransomware attacks have created and we know the best protection is having a kind of ‘air gap’ — keeping a copy of critical data on tape that is isolated from the vulnerable spinning disk,” said O’Farrell.
SureView Systems Partners with Tyco Security for Single Platform Video Alarm
SureView Systems, a global provider of central station and command center monitoring solutions, has partnered with Tyco Security Products to deploy Tyco’s Sur-Gard (SG)-System 5 with their Immix platforms. The combined solution will provide video verification capabilities as part of a single platform.
The unique SG-System 5 alarm receiver supports the visual verification features for DSC PowerSeries Neo, Tyco Security Products’ wireless intrusion platform. These devices have the capability to send a visual “clip” along with the digital alarm that (via the integration with Immix) can be instantly viewed and acted upon by a monitoring agent. The integration enables monitoring stations using Immix and SG-System 5 to receive digital alarm events with video and blend this with a range of other device integrations supported by Immix including video, video analytics, two-way audio, remote access, GPS location aware devices and others. The result is a plug-and-play solution that combines the capabilities of multiple disparate security systems to enable monitoring station operators to automatically receive live video clips and audio files from a variety of sources. “This integration now enables central stations to offer both commercial and residential video security monitoring, while also giving central stations and dealers a new way to increase their RMR,” said Stephen Tapper, Manager of Strategic Accounts, SureView Systems. ”We are pleased to be able to build on our already-strong strategic relationship with Tyco Security Products and provide new value and support for SG-System 5.”
Electromobility Offers Competitive Edge For Bosch In India Over 40 Indian cities are home to more than a million residents. With mobility requirements at its greatest in urban sprawls, Bosch foresees electrification as a future growth area in India. The company is ready to offer its portfolio of electrified solutions for the local market. “Small-vehicle segments will drive the transition to mass electrification, as urban dwellers seek a simple and affordable alternative to conventional standards,” stated Peter Tyroller, member of the board of management, Bosch Group for Asia Pacific. The company’s range of electrified solutions aims to address India’s individual mobility requirements. Despite the focus on electromobility as a long-term alternative, internal combustion engines will still play a major role in the near future – the powertrain of the future will be a mix of electromobility and combustion engines.
Today, the Indian supplier base is fragmented for electromobility solutions. With the current powertrain offerings from Bosch India, the company is aiming to bridge this gap and have the first mover advantage Peter Tyroller
Member, Board of Management, Asia Pacific, Bosch Group
SEPTEMBER2017
The Central Government’s initiative with the target to have an all-electric fleet in India by 2030 as well as the Faster Adoption and Manufacturing of (Hybrid &) Electric Vehicles (FAME) programme offer Bosch a competitive edge. The company provides customised solutions to be able to contribute in achieving this impending target, given the necessary infrastructure is being set in place.
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The solution has been made scalable across all performance classes between 0.25-20 kW. This electrified solution delivers high performance even under challenging circumstances.
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D-LINK Ventures Into CCTV Surveillance Segment
D-Link, the global leader in connectivity for home, small business, mid-tolarge sized enterprise environments, and service providers expanded its surveillance portfolio by venturing into CCTV segment. D-Link continues to be one of the key player in IP Surveillance domain, and is now expanding its product portfolio by venturing into CCTV segment. Its CCTV product range includes Analog HD Camera, DVR, DVR Enclosure, and CCTV Cable box.
The Surveillance market in India holds huge potential. According to India CCTV Camera Market Overview, the India CCTV Camera market is expected to grow with a CAGR of about 27.16% in the period from 2016 to 2021. D-Link with its extensive range of end to end CCTV solution is set to address the growing demand of customers pan India. Tushar Sighat, Executive Director & CEO said, “Since last couple of years our focus has been on nurturing organic growth. We continue to lead the market with our Wireless & Switching solution, along with end-to-end network offering. CCTV is a natural extension to our existing surveillance product portfolio. D-Link is all equipped to reach out to customers across the segment with its 360 degree business approach.”
Siemens Smart Technologies Pave The Way To A Digital Future
The Internet of Things, cloud computing and big data are driving the development and application of digital technologies. Together with the introduction of urban smart grids in the future, innovative AI technology in smart buildings will play a key role in energy management. The rapid development of a variety of smart digital technologies will entirely upend today’s industrial, operational, and management models. Siemens latest digital technology applications, unveil a blueprint for smart living in the future. Key facets of this include: • Future Smart Building and Energy Management: Energy use in today’s buildings is demand driven. Once cities implement smart grids, energy use in smart buildings will become supply driven. Buildings will utilise wind generation, solar power and Combined Heat and Power (CHP) generation equipment to produce energy on their own. While this will provide the power needed for their own use, it will also offer the possibility for buildings to sell excess power through the smart grid at times of high prices, thereby playing an important role in efficient energy management. • Smart Building Management Systems: Smart building management systems constitute the brain of buildings and are able to engage in fire prevention, access control, cooling and heating, and electricity management on an independent and integrated basis. Buildings will no longer simply be a cold reinforced concrete structure, but rather a living form encompassing smart and sensitive networks and that can respond automatically and optimally to changes in the environment. Systems coordinate with each other on a single platform and operate in an integrated manner to achieve the highest standards of comfort, safety and energy savings. Interactive applications at the exhibition will enable visitors to experience building automation and energy management under various scenarios.
CP PLUS Launches Surveillance PoE Switches
CP PLUS recently launched surveillance PoE switches. These switches are the latest addition to CP PLUS’s versatile range of products and solutions. PoE switches have demonstrated a strong future trend in surveillance. There have been quite a few concerns from our surveillance partners about the quality and performance of switches. They were facing significant quality issues with the products in the market and as a result integration challenges followed. As a brand driven by the needs of the system integrators, the R&D team of CP PLUS worked on a solution around the challenges and the 24x7 heavy performance requirements to design surveillance PoE switches that offer stability, efficiency and performance.
Optimising Cognitive Analytics with Quantum and Veritone
Quantum Corp. announced aiWARE™ for Xcellis®, an on-premise and cloud version of the artificial intelligence (AI) platform from Veritone (NASDAQ: VERI). Bringing Veritone’s multi-engine AI capabilities into a Quantum StorNext®-managed environment, aiWARE for Xcellis enables users to leverage the power of Veritone’s cognitive services and applications − beginning with optical character recognition (OCR), object detection and speech-to-text transcription as the first network-isolated engines − to extract new value from their on-premise video and audio content. Situating powerful AI processing behind corporate firewalls, the integrated solution is ideal for companies with
CP PLUS surveillance PoE/ PoE+ switches have been designed keeping in mind the needs and challenges of video surveillance. Considering video surveillance entails transmission of heavy network packets 24x7 and long distance communication, CP PLUS has introduced specially designed network surveillance PoE switches that facilitate smooth deployment of video surveillance systems. In fact, some CP PLUS surveillance PoE switches offer advanced CCTV mode, using which transmission distance can be boosted from 90m to 250m.
Our customers are extremely excited about the prospect of using cognitive engines to mine their content repositories. Up until the availability of aiWARE for Xcellis, they haven’t seen a way to smoothly integrate AI processing with their on-premise content. Quantum’s approach solves the on-premise challenges while maintaining access to cloud-based engines and orchestration of everything for fantastic flexibility and options
The increasing adoption of the PoE technology for supplying electricity to powered devices owing to its advantages such as low cost of installation, high convenience, and reliability. At CP PLUS we want to ensure that we’re able to cater to all things surveillance under one roof by being a one-stop solution for all your surveillance needs.
Nick Gold
Yogesh B. Dutta COO, CP Plus
SEPTEMBER2017
CP PLUS surveillance PoE switches are IEEE 802.3 af/at compliant and offer a host of advantages, namely reduced cabling costs, reduced installation costs, and reduced points of failure. They also serve as an uplink port (Ethernet/ SFP) to service a backbone design.
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Available in 9 variants, CP PLUS PoE switches meet a wide range of project requirements ranging from SOHO to enterprise solutions. These switches not only cater to security & surveillance, but also wireless access points, VoIP phones, etc.
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Chief Revenue Officer, Chesapeake Systems
significant investments in on-premise storage and/or latency, cost or security concerns about cloud storage. Using cognitive engines to delve deeper and faster into their content, media companies can gain greater insights and drive increased business and organisational success. For example, aiWARE for Xcellis enables users to: create more customised video-on-demand offerings through robust metadata tagging of existing content; provide better ROI data to sponsors by identifying where and how often logos, as well as spoken and text brand integrations, appear in broadcast media and redistributed clips; accelerate postproduction work through enhanced context-based search and discovery. aiWARE for Xcellis is available now from Quantum and its reseller partners, with three initial deployment options: “Embedded” for containerised deployment on an existing Xcellis workflow storage system, “Standard” delivered on an Xcellis Application Director for more processing performance, and “High Performance” based on an enhanced Xcellis Application Director with additional processing cores and expanded memory. The integrated solution can easily scale with additional appliances as the environment grows.
Amid Growing Safety Concerns, Consulate General of India in a Bumpy Ride Ahead for New Shanghai Visits Hikvision Head Railways Minister Office in Hangzhou
Piyush Goyal, the new railway minister, will have to tackle the safety and security issues plaguing the Indian Railways, which is struggling to catch up with the advancement in rail technology worldwide. Just recently, passengers travelling in AC coaches of a premier train were robbed during their journey from Mumbai to Delhi due to the absence of an effective security system. Two serious accidents in quick succession in the recent past have not only exposed the poor condition of tracks and signalling – crucial components of train operation – but have also highlighted the urgent need for adopting advanced technology for detecting and repairing defects in the over one lakh kilometre rail line across the country.
We have to ensure that officers spend time on the field. We have to practice management by walking around. Indian Railways needs to effectively communicate safety expectations till the ground level employees No wonder then that upon taking office the new chairman of the Railway Board, Ashwani Lohani, said, “The railways need to go back to basics and get it right.” Emphasising on safety, Lohani said: “Field visits, which are extremely important, have come down. We have to ensure that officers spend time on the field. We have to practice management by walking around. Indian Railways needs to effectively communicate safety expectations till the ground level employees.”
SEPTEMBER2017
Besides safety, the security scenario at rail premises also seems to be gloomy as not all trains and stations are fully equipped to detect and prevent crime. Only a few stations have integrated security system (ISS) – vital for fool-proof security at rail premises – and just a handful of trains are fitted with CCTV cameras. ISS comprises CCTV, baggage checking devices, door frame metal detectors, dog squad and adequate railway police force deployment at crucial spots.
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Though the railways has been allotted Rs 500 crore from the Nirbhaya fund for installing CCTV cameras at 983 stations, RailTel – the telecom arm of the railways – is doing so at a snail’s pace. There are about 11,000 trains and 7,000 stations across the country.
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Hikvision recently welcomed the Consulate General of India in Shanghai, Prakash Gupta to its head office in Hangzhou, China. Tony Du, General Manager, Hikvision, India team and Loren Lou, Sales Representative, Hikvision India team, hosted the reception and introduced Hikvision’s latest technology innovations to the delegates. The Consulate General of India in Shanghai, Prakash Gupta attended the fifth conference of BRICS Minister for Science and Technology Innovation at Hangzhou on the last day of BRICS Conference and also visited the Hikvision head office.
There are some upcoming city surveillance projects in India. The Government of India is open to foreign investment. Hikvision should tap this opportunity and start local manufacturing at the earliest to introduce more advanced technology and experience to the local industry Prakash Gupta
Consulate General of India in Shanghai
The purpose of his visit was to explore new grounds for cooperation on behalf of the Indian government for the upcoming city surveillance projects in India. The Consulate General of India in Shanghai was keen to know about Hikvision’s corporate credentials i.e. Company size, market value, IHS ranking, R&D facility and its competitive advantage. Tony Du, General Manager, Hikvision India Team introduced Hikvision’s Product range, vertical solution and success stories of important projects Hikvision participated over the past years. Prakash Gupta was impressed by Hikvision’s latest technology innovations. He showed keen interest in EZVIZ products, Motion Camera, Automotive Electronics and Smart Home Products. Prakash Gupta said that Hikvision as the world’s leading provider of innovative video surveillance products and Solutions Company, should respond to Prime Minister Modi’s call of “Make in India”. Now the government of India has announced a preferential policy framework under “Make in India” programme to attract more suppliers for manufacturing their products locally. There are plenty of opportunities for Hikvision in the future.
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FLIR Introduces New Generation Of Exx-Series Cameras
FLIR is introducing a new generation of Exx-Series cameras that’s packed with features to help you find hot spots and troubleshoot failing equipment before small faults turn into expensive problems. The E75, E85, E95 advanced thermal imaging cameras offer superior spot-size performance, true native IR resolution up to 161,472 pixels, and high temperature readings to 1500°C. What really sets it apart is the new laser distance measurement feature that supports rapid, precise autofocus and responsive continuous focus, allowing you to quickly target a hot spot while controlling the camera with just one hand.
FLIR E75: This camera features laser-assisted autofocus and streamlined reporting amongst others. The FLIR E75 has the sensitivity and resolution needed to diagnose problems and find hidden deficiencies – even from a distance. The 320 x 240 true native resolution offers more than 76,000 points of temperature measurement and produces crisp, vibrant imagery, while interchangeable lenses offer complete coverage of near and distant targets.
SEPTEMBER2017
FLIR E85: This camera features laser distance measurement and Intelligent Autocal™ Optics amongst others. The FLIR E85 is packed with the high-performance features needed for fast, accurate detection of hot spots and hidden deficiencies. The 384 x 288 true native resolution offers more than 110,000 points of temperature measurement, while the laser distance meter provides data for measuring square area (m2 or ft2) on-screen.
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FLIR E95: The FLIR E95 offers the great features of the E75 and E85, plus 161,472 points of temperature measurement (464 x 348 true native resolution) and wide temperature ranges, up to 1500°C. The E95 has a superior spot-size ratio and is sensitive enough to detect minute temperature differences.
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Google Updates Its Street View Cameras For The First Time In Eight Years
The days of the large, globe-like cameras on top of Google Street View cars may be slowly disappearing. Google has refreshed the design for the cameras used to capture Street View images, which is its first significant upgrade in eight years. The new camera rig will help capture photos that are clearer, higher in resolution, and more vivid in colour. Like the old design, the rig will attach to a vehicle’s roof, but the smaller ball on top now features just seven cameras (down from 15) fitted with 20 megapixel sensors. The rig also plays host to two cameras that take still HD photos and two “cans” on the front and back for laser radar. Google’s machine learning and AI capabilities mean that when photos are captured by a Street View car, algorithms can detect and note relevant street names and numbers, automatically adding them to Google’s database. The software can also identify business names and logos. Google is working to better the software, taking its capabilities further so one day it can recognize different types of stores based on what they look like, and reading smaller signage that show details like opening hours. Better technology should lead to better source data for Google’s machine learning capabilities, which will allow it to expand Google’s search and Assistant functions. Google’s Vice President and Head of its mapping arm Jen Fitzpatrick says in the future, Google Maps might be able to answer more detailed questions that reference how the world looks, such as “What’s the name of the pink store next to the church on the corner?” Those questions can only be answered if “we have richer and deeper information,” she says. Google Street View has been taking photos since 2007, and its fleet of Street View vehiclesinclude cars, snow mobiles, trikes, and a trolley that captures photos indoors in places like museums. The camera rig has even been outfitted onto a backpack to take images of places that aren’t easily reached by vehicle.
Interview with P. S. Rahangdale - Director – Maharashtra Fire Service & Chief Fire Officer – Mumbai Fire Brigade SUBMITTED BY MUMBAI FIRE BRIGADE
Tell us about the importance of a prompt Fire Service at a global level? Fire services across the globe are emergency service providers. The services are directly responsible for reduction in loss of precious life and property. The professional and prompt response of a fire service is directly and indirectly related to the losses, continuity of livelihood and business. It shall also help in mitigation and continuation of business plans post disaster. A prompt fire service is required to progress with the same pace of development in terms of infrastructure, use of modern technology and scientific research in the field of fire detection and suppression.
The PEER programme will be implemented in two phases: 1. Immediate implementation 2. Long term planning.
SEPTEMBER 2017
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Phase I - IMMEDIATE IMPLEMENTATION A. Infrastructure Establishment of Mini Fire Stations: The Mini Fire Stations will be attached to a Main Fire Station and will be a supplementary first response to any exigency. It will minimise the response time to reach the emergency site as compared to the response from main station. The Mini Fire Station will be in the jurisdiction of Main Fire Station where dense population and The Mini Fire Stations will be attached to narrow lane hampers Response Time. The Mini Fire Station will be equipped with Fire Motorcycles and Mini Fire Engine. In all, 17 Mini a Main Fire Station and will be a supplementary first Fire Stations (BEAT FIRE STATIONS) are proposed. These Mini Fire response to any exigency. It will minimise the response Stations will be 4 in the City, 7 in Western Suburbs and 6 in Eastern time to reach the emergency site as compared to the Suburbs. response from main station. B. Capacity Building: Manning of all the Fire Appliances with well-trained force is very What are the major changes that would be undertaken in important. MFB is recruiting over 1,000 fire personnel in addition the long term planning phase? to existing 2,700 firemen. Also a massive drive for the promotion of Officer Cadre in upper and middle level management is in process. In terms of planning, Mumbai Fire Brigade (MFB) has undertaken a Programme on Enhancement of Emergency For capacity building of the force MFB is establishing state-of-the-art Response (PEER) for analysis and implementation of various Training Centres, which includes Advance Drill Tower, B.A. Gallery, projects. Confine Space Search & Rescue Module, Entrapment Procedure, Computer modelling of Incident and Integrated Command & An important parameter to rate the efficiency of fire services Control Procedure. is response strategy. The “Standing Fire Advisory Council” of Government of India recommends a response time of 15 to C. Communication: 20 minutes in urban areas. In Mumbai, the response time is 10 i) Up-gradation of Wireless Network to15 minutes in the city and 15 to 20 minutes in the suburbs. The communication system plays a vital role in managing any It further depends on various factors such as traffic condition, exigency. Brigade is in the process of revamping communication location and time of emergency. system from Analogous to Digital Communication. The digital MFB has strategically located 34 fire stations including six call protocol will enable Brigade personnel to broadcast message Regional Command Centres (RCC). Response time will further individually and in mass. improve when transport projects easing traffic conditions Further, to supplement the Digital Communication: in Mumbai are implemented under the PEER programme. ii) Integrated Command & Communication system will be Scientific evaluation of manpower, infrastructure and resources has been made for improving response coverage for established in the Central Control Room. The salient features of the system are as follows: the city of Mumbai.
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Fully computerised system with GPS and Vehicle Tracking System (VTS) Audio & video recording facility. Encrypted data of date, time and calls. The Integrated Command & Control System unit will be set up at Byculla RCC, which will enable swift response and enhance the communication from Zero ground to Main Control Room and Sub Control Room at each RCC. Phase II – LONG TERM PLANNING Infrastructure Mumbai Fire Brigade has 34 Fire Station to cover the 437 sq.km area, but the city needs 33 additional fire stations. The administration is planning 26 new fire stations across the city and suburbs for minimum emergency response. What materials do you recommend to use, to enhance fire safety? There are certain materials which have an inherent fire retardant quality, such as, wood has more fire retardant quality than plastic. We must use a fire resistant door that will keep you safe from the outside fire. The use of any material will ultimately depend upon the application, place, as well as the process of application.
city of Mumbai is always a challenge for the emergency response agencies like Mumbai Fire Brigade. The way forward to make safe Mumbai will be with the modernisation of MFB and the citizen interface Tell our readers about yourself? I joined Mumbai Fire Brigade as Assistant Station officer in 1989 batch. The Municipal Corporation of Greater Mumbai (MCGM) had appointed me as head of the fire department in 2015. In the very first phase of appointment as CFO, due to loss of four senior officers including the then CFO S. H. Nesarikar, the department was in a crisis situation. The daunted task of uplifting the image of MFB and the morale of the officers and men was the major challenge. I am also working for United Nation’s Disaster Assessment & Coordination (UNDAC) for the various PEER programmes globally. I have been awarded with the President’s gallantry medal and various medals for extraordinary bravery. Presently I am also appointed as Director, Maharashtra Fire Services by Govt. of Maharashtra.
How do you ensure that a building is fire resilient? Our inspection team frequently visits sites and conducts followups at periodic intervals. At the time of inspection a complete checklist is maintained. For example, we check the maintenance and working condition of Fire Pumps operations, sprinkler systems, detection systems and other parameters like whether their BMS system is appropriate or not. Encroachments, additions or alterations in the building and the status of refuge area are also checked. The main problem is non maintenance and non compliance. Lack of awareness is common for both High-rises & low-rise buildings. The Building Inspection software enables administration to manage the Database of all High Rise Buildings in Mumbai. The Software Base intimation for Fire Safety Inspection and Compliance is also monitored. Presently, a link on MCGM website is provided for uploading the six monthly compliance reports. What about citizen’s participation and awareness? We have started a VOLUNTEER FIREMAN programme involving citizen in firefighting and prevention. In the first phase Brigade has trained over 5,000 volunteers. The consolidated databases of these volunteers are readily available with the Central Control Room. During the second Phase the selected volunteers will be enrolled in TOT (Training of Trainers) programme and will be given advance training. This setup will be effectively implemented in co-operative housing societies and private firms. When will Mumbai become fire safe in the real sense? Mumbai city has a unique identity as one of the most populated and developing city. The response to any emergency in the
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Suresh Kartha, Officer-in charge, Safety Service, Naval Aviation
SEPTEMBER 2017
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What are the latest developments in fire safety trainnig, compliance & awarness? When it comes to transportation of substances with potential fire hazard, by means of air, rail, sea or road; the highest risk of accident and casualty is involved in road transportation. The risk mitigation methods involve various policies, procedures, system of work and legislation. To further develop this, focus is on new designs and use of different alloys, with greater integrity and strength for making the containers and the tanks carrying these hazardous substances. These are being introduced to reduce the possibilities of material failure and spillages which are the causes leading to the exposure of hazard. Certain changes have been introduced in rules and regulations to ensure adherence to them. The licensing of the tankers carrying the hazards, the classification of the hazards to carried and the competence of the person operating the vehicles carrying the hazard are being dealt with to ensure safety. Effective reporting procedures, aided with efficient communication system to alert emergency services are being put in place, as part of awareness programmes, so that prompt action can be taken towards any accidents occurring.
adherence of the safety measures. In case of emergencies, it is important to respond in a prompt and organised manner to reduce the effects of consequences of hazard. A structured training and knowledge of emergency response action should help in dealing with emergencies. Fire safety training is also necessary to set up policies and procedures to practice safety in an organisation. Training is an important tool to develop and put in place the emergency response orders and its effective implementation. Training helps in delegation of clear roles and responsibilities to the persons at various levels in the organisation. Compliance to procedures, legislation and safety measures are necessary to avoid accidents. Proper assessment should be done for scaling the needs for the purpose of compliance like required markings and labelling of the hazardous products and the vehicles carrying them. Awareness of the people, who might be subjected to the hazard, is important to save themselves in dire situations. The incident from the recent past in Pakistan, where people rushed to collect petrol from an overturned tanker and were caught in the expanding vapour cloud explosion. Unaware of the risk involved, unfortunately many of them lost their lives and hundreds of them were severely injured. Lack of awareness, render people more vulnerable to the risks.
What are the key advantages of having fire safety training, compliance & awareness? Safety is paramount and it needs to be inculcated. Appropriate training regarding the risks involved in carrying the hazard and the consequences would lead to increased likelihood towards
How big is the fire safety training market in india? Fire and safety training in India is yet to see the boom and reach its peak. The market for Fire Safety training has a vast scope for its expansion and establishment, as the domain is still restricted to the fire and safety professionals, very few in number. Fire and safety
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STRUCTURED TRAINING AND KNOWLEDGE OF EMERGENCY RESPONSE AIDS IN DEALING WITH EMERGENCIES Provisions should be made to include the common people under training programmes as they are the ones most vulnerable to the risk of hazards.
profession in India is still considered to be male dominant, still it has failed to attract the young in taking up fire and safety as career. Women participation is almost nil, due to meagre opportunities for them. Women’s participation can be promoted by laying down, clear roles and responsibilities in this field and by providing proper and efficient training to them. This will certainly boost the Fire Safety training market in India. The introduction of new technology and the changes in the present ones, calls for the need of training. India being a country, with abundant workforce, has a capacity to generate efficient and enormous quantity of qualified safety professionals, which are required worldwide. Training is necessary to create awareness. Provisions should be made to include the common people under training programmes as they are the ones most vulnerable to the risk of hazards. What are the training centers and courses available in India for fire? Many government and private institutions provide various courses with different competence levels, to pursue career in fire safety field. 1. National Fire Service College, Nagpur, Maharashtra. 2. University of petroleum and Energy Studies (UPES), Dehradun, Uttrakhand. 3. Cochin University of Science and Technology (CUSAT), Kochi, Kerala. 4. Delhi College of Fire and Safety Engineering, New Delhi.
5. Central Labour Institute, Sion, Mumbai. 6. Regional Labour Institute, Chennai, Kanpur, Kolkata, Haryana. THE COURSES AVAILABLE IN INDIA FOR FIRE ARE, 1. B.E. Fire and B.Tech (Safety and Fire Engineering) 2. B.Sc in Fire and Safety. 3. Diploma in Fire and Safety (DFS). 4. Post Graduate Diploma in Fire and Safety (PGDFS). 5. B.Sc in Fire and Industrial Safety. How fire safety training and Awareness can further help in fire hazard? During an emergency, the first responders have to take prompt action to preserve life by reducing the effects of the consequences. Various kind of information is valuable at that moment. Fire and Safety training would help in proper reporting of the accident. The inputs such as the exact location of fire, the type of fire, maybe the cause of fire, understanding the layout of the location. It helps in planning out the way to tackle the fire like the extinguishing media required to be used, presence of any other hazardous materials or other materials incompatible to the extinguishing media. It is important to carry out safe and expeditious evacuation, deal with casualties and take various decisions according to the situation, proper training and awareness is a must for this.
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KERALA FIRE & RESCUE SERVICES TO BE MODERNISED: CHIEF MINISTER OF KERALA The government is also considering raising a voluntary force of service minded citizens to be the first responders at an accident spot or site of natural calamity
erala Chief Minister Pinarayi Vijayan recently said he would fast-track the modernisation of the Kerala Fire and Rescue Services Department. He flagged the increasing scarcity of water as the major impediment to fire fighting. Hence, the government has sanctioned the acquisition of fire fighting water browsers. Each would have a carrying capacity of 12,000 tonnes and could be quickly replenished. They would serve as a force multiplier for emergency services fighting major conflagrations.
SEPTEMBER 2017
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Earlier, the Chief Minister officially commissioned 65 fire engines acquired by the Force. He said the small – sized water mist tenders would help fight douse blazes in congested urban areas inaccessible to fire engines. The machines conserved water by dousing the fire with a fine mixture of compressed
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air and water. The vehicles are kitted out with GPS system to enable them to easily negotiate their way to accident spots. The government was also mindful of the increasing incidents of accidents involving boats and tourists in the State maze of backwaters, rivers, inland water bodies and ponds and abandoned stone quarries. Hence, it would acquire scuba diving equipment and rubber dinghies to conduct search and rescue operations in water bodies. Firemen will also be trained to operate them. The government is also considering raising a voluntary force of service minded citizens to be the first responders at an accident spot or site of natural calamity to provide relief before the emergency services reach the scene.
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Automatic and Portable Fire Extinguishers – Suitable for all types of fire The system automatically detects fire in its initial phase and suppresses it, preventing a disaster SUBMITTED BY ENERGY & FIRE TECH INDIA PVT LTD
ire is one of those disasters that can happen anywhere at any time, it is hard to predict and even harder to control. Many such incidents are reported time to time, where residential and commercial buildings and warehouses catch fire and lead to loss of life and property. However, all this can easily be prevented by taking proper precautions and preparation. A fire extinguisher is one of the most commonly known fire safety equipment and is widely kept in residences, offices and public places as a precautionary step. Oxygen is the most important component which works as a primary fuel for fire and fire extinguishers perform by blocking this supply of oxygen to extinguish the fire. However, fire extinguishers need to be operated by a person and they are only capable of extinguishing a small fire if caught early, hence, they are practically useless in absence of any personnel. It’s at this point when even a small spark can develop into a big fire causing loss of life and property. Hence, automatic fire extinguishers are developed; these systems automatically detect fire in its initial phases and release its fire suppressing agent and prevent a fire from becoming disastrous. These extinguishers are provided by Energy and Fire (E&F) which is a Gurgaon based company that is active in almost all states across India. Fire 1on1’s Automatic and Portable Fire Fighter is one of the best automatic fire extinguishers provided by Energy and Fire (E&F), this extinguisher uses mechanical foam as its fire suppressing agent. It is available in 1kg and 2kgs variants which use Pyrotechnics (PESO Licensed) technology. These 1kg and 2kgs fire extinguishers can cover an area of 6ft x 6ft and 10ft x 10ft respectively. Its application ranges from Fire Class A, B and C which includes all type of solid, liquid and gaseous inflammable substances. A product like this is a must for offices and work places dealing with objects that can easily catch fire. Prevention is always better than cure, so make sure your homes and offices are always protected from fire and such a product can save you from a big loss in cases of any unfortunate incident of a fire breaking out. Thankfully such products exist in our modern world which can take care of fire automatically even in our absence. To know more about Automatic Fire Extinguishers visit the website www.energyandfire.com
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Risks to critical transportation infrastructure include natural disasters as well as manmade physical and cyber threats. Manmade threats include terrorism, vandalism, theft, technological failures, and accidents. Cyber threats to the Sector are of concern because of the growing reliance on cyber based control, navigation, tracking, positioning and communications systems, as well as the ease with which malicious acts can exploit security systems securing transportation
SEPTEMBER 2017
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secure transportation system is critical to overall national security from terrorism. Groups or individuals motivated to terrorise or injure people or the economy may well have transportation facilities as a target or a tool. Most assuredly, they would have a transportation element in an overall plan of terrorism. Thus, securing the transportation system is a critical consideration in overall security planning. NEED FOR SECURITY IN TRANSPORT SECTOR Transportation infrastructure is critical to the functioning of the economy. Transportation activities comprise 12 per cent of the gross domestic economy, and virtually all of the economy is contingent on a functioning transportation system. According to Robbin Shen, Director, India & SAARC Region, Dahua Technology India Pvt Ltd. “Well, India’s transport network is one of the largest and densest in the world. It is estimated that transport sector alone needs an investment of $ 500 billion (3.7% of India’s GDP) over the next 8 to 10 years. After the gory Nirbaya incident in New Delhi in December 2012, India has been witnessing a security beef up in all modes of transport-rail, road, air, and water. The Indian Government has made it mandatory for the installation of CCTV cameras in all school buses. On its part, the Union Government is enhancing security cover across India. Private transport is also increasing its expenditure on security devices to safeguard its passengers.” In April this year, Shan-e-Punjab Express became India's first train to have CCTV cameras installed in all coaches, as part of Indian Railways' efforts to strengthen security of passengers particularly women
travellers. About 122 surveillance cameras have been installed in all 21 coaches including ladies compartments at an estimated cost of Rs 36 lakhs. “Public safety requirements in transport and the ongoing huge infrastructural developments in India are the major factors responsible for
In view of rising threats from terrorists, militants and anti-social and anti-national elements, security in transport segment is undergoing a sea change for the better. Layered security integrated with transport operations is assuming importance in transportation network Robbin Shen Director, India & SAARC Region, Dahua Technology India Pvt. Ltd.
driving the growth of transport security. Safety and security are addressed through a variety of technologies ranging from vehicle tracking systems, silent alarms, and security cameras to personal handheld devices. In view of rising threats from terrorists, militants and antisocial and anti-national elements, security in transport segment is undergoing a sea change for the better. Layered security integrated with transport operations is assuming importance in transportation network,” said Robbin Shen. Meanwhile Ashish P. Dhakan, MD & CEO, Prama Hikvision said, “According to BMI Research forecast, India's transport infrastructure sector will grow by 6.1 per cent in real terms in 2017 and average 5.9 per cent annually through 2021 - the fastest-expanding component of the country's infrastructure sector. The latest FY 2017-18 Union Budget increased allocations for National Highways Authority (NHA) by 24 per cent and Indian Railways by 8.2 per cent to support significant expansion plans. This is a good indicator for growth of transport security solutions market in India." "Public safety requirements and enhanced transport security backed by massive infrastructural development are the major factors responsible for the rise in demand of transport security systems in India. By systems, the transport security system market has been sub-divided into access control, surveillance, fire safety, scanning and biometrics. We at Hikvision are keen to tap the new opportunities emanating from the Transport Sector,” he said. Public transportation poses a higher risk of safety and security since there happen to be more passengers in one car. The problem becomes worse in developing countries, because of the lack of suitable and integrated approaches. Yogesh B. Dutta, COO, CP PLUS explains, “Apart
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from the innovative mobile security solutions, which ensure safety in a vehicle, the latest Central Monitoring Software (CMS) enable administrators set a speed limit of the vehicle so that the software can raise an alert in case the driver exceeds the speed limit. Similarly, the administrator can adjust geo-fencing alarm, providing the driver a pre-decided route to follow. The CMS also enables administrator to view live monitoring of multiple vehicles on one screen at the same time.” Safety and security may be general terms in our daily life, but the study of these in the transportation sector has been very limited, especially in developing countries. Emphasising on the same, Milind Borkar - Vice President, India, Middle East and Africa, Infinova said, “The Road, Air and Metro Infrastructure has progressed a long way ahead since the last 5-6 years and one can see large scale developments across the country in terms of Flyover Bridges, Metros, Rails and Airports.” He further added, “As the infrastructure improves, so is the technology improvement in all these transportations sectors. Security Risk assessment has been a major factor in these sectors, particularly due to the rise of unwanted potential threats who intentionally want to disrupt any growing economy. There is a rampant increase in the use of Megapixel technology, latest compression technology and enterprise level Video Management software and Storage solutions. However, all these technologies are unfortunately not wisely used across all the sectors in India. Transport Security, though, is one of a critical infrastructure project, we often see projects compromise on quality, performance and network security and the only criteria for selection of an OEM in such projects is price, which becomes the only factor to close such deals. We hope this practice improves in the near future as otherwise our transport security will become more vulnerable to potential threats.” SEPTEMBER 2017
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Disruption to critical links in the transportation system provides an opportunity to cause serious economic harm. Thus, transportation facilities may be targets of terrorists intending to harm the economy. Thus, collectively, the transportation sector is intimately involved in the security of our society and, in many respects, will be a front-line area of focus in enhancing security. The future of transportation will be very much influenced
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by security considerations. Further to this Mike Prysock, Vertical Marketing Manager, Pelco by Schneider Electric said, “Airports, seaports and railroads continue to present among the most vulnerable potential targets for terrorists in India and around the globe. Within the past two years, attacks at airports in Brussels, Istanbul, and Fort Lauderdale have claimed the lives of more than 80 people and injured more than 500. While there have been no major terrorist attacks recorded yet at seaports in India or
Global Terrorism continues to be the biggest threat to the transport sector. In the recent times the transport sector has emerged as one of the most vulnerable targets for terrorist attack. Apart from Terrorism backed by global terrorist organisations, there is a clear and present danger to transport sector from Extremists and other separatist militant groups Ashish P. Dhakan MD & CEO, Prama Hikvision
abroad, we can foresee the catastrophic consequences that could result from one. Although it may be impossible to prevent every transportation-related attack, comprehensive security systems that include video surveillance along with other elements offer the best chances to reduce
the risk of such attacks and to support the official response to incidents in these areas.” Video Analytics and biometrics technologies are now commonplace in transportation sectors and are used to identify and track passengers. Jatin Desai Product Manager of Access Control and TimeAttendance Solutions of Matrix opines that there are newer methods to secure the transportation sector, “Transportation security is very important for ensuring timely operations, secure and timely delivery and risk free passenger travelling. The major components of transportation security and safety system include access control and surveillance. However, various other technologies are used in the transportation security, which are Bottled Liquids Scanner, Biometric Scanners for Access Control, Explosive Detection System and Explosive Trace Detection.” According to Harman Arora, Co-Founder, CEO, AxesTrack Software Solutions, “Transport security is a sensitive issue that affects all transport users and transport providers. It is a basic right to be able to travel without fear of being a victim of some form of attack. Yet, it is also important that security is not so intrusive as to make travel, deliver and shipment an unpleasant experience.” The latest developments in the transport security can be divided into following sub themes namely threat detection and prevention, crisis management, vehicle & fuel theft, accident prevention, cargosafety/security, asset & passenger security. Transport security can cover everything from terrorist attacks to prevention of vandalism and graffiti. The government here has to play an important role to look at measures which can add value in improving security. “Axestrack is in talks with various vehicle manufacturers for OEM fitted GPS tracking devices to make them available to end-consumers for providing a better value proposition in this domain. Vehicle safety is the foremost concern for any fleet owner or any individual, with an increased crime rate the safety of assets and the passenger could be compromised at any point during the transit. All these have a unified solution i.e. GPS Tracking,” said Harman Arora.
Further adding he said, “India being an emerging country still lags when it comes to transport security; spending on transportation cyber security is expected to increase from $9 billion currently to around $14 billion by 2022. The speculation to this increase is due to rise in smart airports, e-enabled aircraft, automated/ driverless trains, connected vehicles, and selfdriving cars. The development of operational technologies and the effect of digitisation are being felt within the transportation sector.” To increase the transport security cybersecurity is being implemented within transportation operational technologies and control systems. This includes critical functionalities such as electronic positioning systems, GPS Tracking Solutions within cargo transport vehicles. Harman Arora also said, “With the use of new technological advancement in GPS tracking the transport industry is quite secured now, it’s still vulnerable to various threats. The use of protocols and networks commonly used in IT systems is widespread, from LAN to cellular. 5G is yet to arrive, but 3G/4G is already in widespread use. In addition, there is high usage of shortrange connectivity like Wi-Fi, RFID, Bluetooth and other IOT protocols. We have a wide variety of solutions suiting each client’s needs to secure public and private transport sector from threats of terrorism, vandalism. We can track all types of vehicle virtually from anywhere and anytime.” Safety and security may be general terms in our daily life, but the study of these in the transportation sector has been very limited, especially in developing countries like India. Many people agree that the safety and security aspect in public transportation operation is very important, as public transportation closely relates with human lives on a larger scale in Mumbai. The latest developments include real time surveillance security camera system in metro stations and railway stations. Ajith Menon, Vice President Operations, ZICOM said, “There are many real times CCTV Cameras inside the station to monitor and keep an eye on suspicious activities for a safe and secure journey. X–Ray baggage scanners, door frame metal detectors (DFMD), Hand Held Explosive Detectors (HHED), motion sensors etc. Moreover, there are many CCTV installed on the major Cross Roads to monitor accidents and passengers who don’t follow Traffic Regulations. In the Indian Railway context, electronic sensors, including acoustic and temperature based sensors would, in the future, provide advance information about any structural failure or damages to the railway track and about the wheels. Such technologies are relevant in the Indian context as over 15% of the accidents are due to track defects.”
Ultrasonic flaw detection devices available in the inventory of the Indian Railways are capable of vertical verification and can detect cracks or rail fractures along the vertical length of tracks, but cannot undertake horizontal checks. “Fleet cars trend has boomed as there is an increase in the number of people working late nights. With over 500 million rides in 2016, Uber uses technology that anonymizes phone numbers to keep contact details confidential. So when Customer and his driver need to contact
The challenge lies in educating the system integrators about how to provide the best fit solution for a client’s problem/ requirement, which can only be addressed through trainings & learning workshops. And there’s a dire need for more organizations that provide such training. Yogesh Dutta COO, CP PLUS
each other, the personal information will stay private. Also, GPS data is logged for every trip so we know where and when you’re riding and who’s behind the wheel. It also helps us ensure that drivers are taking the best route every time. Here Adhaar Verification System can be integrated within the app for storing genuine data and details of the Driver,” said Ajith Menon and adds, “ GPS and CCTV have been made compulsory in school buses. Installation of CCTV in school premises are made compulsory. The footage of the CCTV must be kept for 60 days and must be handed over to the police in case of any investigation purpose. 500 school bus cameras have been installed by the Bangalore Metropolitan Corporation. GPS has been declared compulsory by Central Board of Secondary Education.” Security strategies must relate to the systems to be secured and defended. Ashwin Amarapur, Director and CEO, AllGoVision Technologies Pvt Ltd. said, “In the recent past, there have been
quite many legislative changes to enhance transport security and there has been a strong emphasis on the enforcement of stronger laws of road safety. There has been an increased use of Surveillance Cameras and Speed Guns and a very strong effort to maintain a national database and system for analysis of Traffic Statistics. The Ministry of Urban Development has recently made Urban Road Codes. Road/ Transport Security is of utmost importance under Smart Cities. CHALLENGES FOR SECURITY SOLUTIONS IN SECURING TRANSPORT SECTOR There are many challenges when it comes to ensuring security in the transport sector, considering that India has the largest transportation network. India is beset with many challenges in securing the transport sector. Robbin Shen said, “While there is a growing need to improve the transportation in the country, there are some inherent challenges: To move into an era of smart transportation in India, thrust is on better infrastructure, legislative provisions toward sustainable fuels, CNG-based public transport vehicles, and successfully implementing urban mass mobility schemes to efficiently provide mobility services to ever-expanding cities. Smart transportation can be ushered in through improvements in major areas: Inadequate and inefficient public transport infrastructure, Transport Emissions & Air Quality, Inadequately implemented Intelligent Transport Systems (ITS) • Inadequate public transport • Road congestion and Greenhouse gas (GHG) emissions • India is still following BS IV as against EURO 6 implemented in European countries, which is equivalent to BS VI • Inadequate setups for Electronic toll collection (ETC) and traffic monitoring •Fewer Intelligent Transportation Systems (ITS) & multi-level Parking Systems.” Transportation security can be best achieved through well-designed security systems that are integrated with transportation operations. The concept of a layered security system, in which multiple security features are connected and provide backup for one another, has a particular advantage. This point is explained by Ashish Dhakan, “The transport sector in India is fragmented and unorganised. There is a need for improvement in infrastructure to help tackle operational inefficiencies. The biggest challenge is creating awareness among stakeholders about latest security systems and solutions. There is a need for strict norms for passenger safety and logistics compliance. Another challenge is delay in implementing transport related security projects. Infrastructure projects are beset by time and cost overruns emanating from delay in execution, resulting in disputes between private partners and government agencies.”
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Transport security has gained significant momentum lately. Central government and various state governments have started deploying video surveillance in railways, buses, terminals, ports, roads, etc. For highways security, the administrations have implemented solutions, which have effectively mitigated the number of accidents caused by high speeds and rash driving. The video coverage has been vital in the court to punish the offenders. Yogesh Dutta also added, “The challenge lies in educating the system integrators about how to provide the best fit solution for a client’s problem/ requirement, which can only be addressed through trainings & learning workshops. And there’s a dire need for more organisations that provide such training. At CP PLUS we conduct comprehensive training sessions regularly wherein system integrators are trained and educated to provide the best solution to our customers’ problems/ concerns.” Security systems at airports and seaports must be able to work in a mixture of public and private areas, must be comprehensive, made up of a number of elements, including fencing and gates, access control, intrusion detectors, video surveillance and much more according to Mike Prysock. “Transportation systems, like other infrastructure facilities, are sometimes spread over large distances and remote areas that have different security challenges than urban locations. They must also be able to function in a wide range of environments and weather conditions – a vitally important factor for a security system deployed outdoors. In addition, the security technology must be scalable and should integrate with thirdparty hardware and software systems to allow users to build a tailored, best-in-class solution that meets the needs of each particular facility and its customers,” he said.
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There has been an astounding technological advancement in the transport sector and GPS market over the past decade, but here comes the challenging part where the innovations can be utilised only when the policy makers are in sync with such innovations, the Indian government is planning to make GPS mandatory in public transportation and we believe this will impose a positive impact on securing the transport sector.
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Harman Arora giving details said, “Security
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is a major factor that can affect the regular functioning of passenger and freight transport systems and operations; and the attitude of transport users, providers of transport services and policy makers. With connected transportation becoming more of a reality, the threats to this sector are on the rise. Here GPS Industry plays an important role when it comes to overcome the threats of transport security.” He also said, “Some major challenges what Transportation sector and Fleet Owners face are rising Fuel costs, cargo theft, untimely cargo delivery, vehicle& fuel theft, asset & passenger safety,Driver safety and rash driving, Low customer satisfaction etc. The issues have been
There is a rampant increase in the use of Megapixel technology, latest compression technology and enterprise level Video Management software and Storage solutions. However, all these technologies are unfortunately not wisely used across all the sectors in India Milind Borkar Vice President, India, Middle East and Africa, Infinova
around human error and accidental misuses of systems.” Cargo when shipped from origin has a timeline to reach the destination. However, due to time constraints, lack of knowledge & communication, this timeline is often missed, increasing the odds and risks that an unlawful item or substance could be loaded onto that cargo. These security concerns have made GPS vehicle tracking evolve in Cargo transportation. Criminals use employees to gain intelligence as to which transport company is transporting the various brands or products of high-value freight (for ex. electronic items/vehicles/cements etc.) and to gain information on the company’s
weaknesses and areas of opportunity in order to plan and commit offences. “Fleet owners need to improvise and have a plan against any such criminal activities by having a robust GPS Tracking Solution,” said Harman Arora. The main and the most important challenge for security solutions in securing transport sector is the initial cost which needs to be invested. India, being a developing country, is still growing which makes is difficult for the decision makers to think on a broad technological base and its advantages. Ajith Menon said, “In the Railway Context, while technology and funding issues are there, the bigger problem is that adequate time to carry out the schedule of tracks is never available as loco pilots (train drivers) are under stress to run more trains in lesser time to meet the demand of over growing cities. Rapid industrialisation is intensifying the strain on the nation’s unreliable networks for electricity and water. The railway system faces rising demand for freight capacity. The need to upgrade India’s infrastructure is especially acute in huge cities such as Mumbai, New Delhi, Kolkata and Bangalore. Ajith Menon also emphasised that tampering of the devices by novices and illiterate people is another challenge which is usually avoided by not installing security systems at the first place. He said, “For a city with more than 23 million people, Mumbai is generally safe for expatriates. Petty crime or crimes of opportunity have affected expatriates with reports of stolen bags, passports, and other valuables. However, most of these crimes occur in a non-confrontational manner, usually through stealth or forgetfulness of the victim. Areas frequented by foreigners are less vulnerable due to a generally adequate police presence. Violent crimes do occur but are generally isolated in more high-density areas. All these happenings should be avoided as far as possible.” Despite the progress already made, the transportation sector remains vulnerable in many ways views Ashwin Amarapur and said, “There are many challenges in a country like India as there is non-uniformity in the quality of Infrastructure available in different parts of India. To successfully install a Security Solution, the existing setup needs to be compatible. Also, even after the availability of advanced technologies, there is a dependence on manual detection of traffic violations.”
DEALING WITH THREATS IN TRANSPORT SECTOR Transport vehicles and facilities have been frequent targets of terrorist attacks, hijackings, and sabotage around the world. The characteristics of transportation systems make them especially vulnerable to terrorism. Ashish Dhakan explained, “Global Terrorism continues to be the biggest threat to the transport sector. In the recent times the transport sector has emerged as one of the most vulnerable targets for terrorist attack. Apart from Terrorism backed by global terrorist organisations, there is a clear and present danger to transport sector from Extremists and other separatist militant groups. Criminal negligence and noncompliance of SOP have emerged as the hidden threat, which was never taken into account. Even a small error in compliance or SOP (Standard Operating Procedure) can lead to unprecedented loss of human lives and railway property.” Robbin Shen said that in the various sectors, such as, rail, air, sea and road organised crime is a threat which not only affects security, but also economy. “The main threat for civil aviation is piracy and bomb attacks against passengers’ flights while for maritime transport it is piracy against cargo shipping, specifically along the coasts in some regions of the world. Rail transport and urban transport have been confronted with terrorist attacks against crowded trains, subways or busses. But the threat varies from country to country and from place to place, according to the political situation, the population density etc. As a matter of fact, the most occurring security problem in rail transport and urban transport is the struggle against day-to-day serious or petty crime: protecting individual passengers from assaults or mugging, preventing vandalism or chasing ticket-less travelers. The main security problem for road transport is theft of vehicles or cargo.” Further about sea and aviation he said, “The carriage of dangerous goods within critical zones is probably the most risky aspect. Unlike civil aviation and maritime transport, there is no international governmental bodies dealing specifically with land transport which is a major handicap. Finally, different players are involved in land transport security: police, justice, customs, transport authorities, and so on. All have responsibilities in this field and all can contribute to improving the situation. Collaboration among these different players is a necessity to prevent and preempt impending threats. Terrorism is at start a symbolic activity seeking forms of destruction and disruption to coerce a political or religious agenda. In this context, transportation is mostly a target. Criminal activities are seeking an economic
Although it may be impossible to prevent every transportation-related attack, comprehensive security systems that include video surveillance along with other elements offer the best chances to reduce the risk of such attacks and to support the official response to incidents in these areas Mike Prysock Global Vertical Marketing Manager, Pelco by Schneider Electric
return from illegal transactions such as drugs, weapons, piracy and illegal immigration. In this context, transportation is mostly targeted and affected. Threats to health, such as the spread of pandemics, present significant challenges to transport planning and operations. Of late, cyber security is becoming a big concern to any organisation in the transport industry, because the consequences of a cyber-attack on a moving vehicle could be catastrophic. Vehicle manufacturers should align their manufacturing practices to combat cyber threats. Yogesh B. Dutta said, “Some existing and emerging threats include behavioral issues, which turn minor altercation into big issues, drunken driving, road rage, lack of deterrence and evidence in cases of casualties, high and uncontrollable speeds, naxal attacks, incited mob reaction, etc.”
Mike Prysock also agrees that Airports, seaports and rail lines continue to represent an attractive target for terrorist organizations. The large areas, multiple buildings, continuous air and ground traffic, and constant flow of people make effective round-the-clock security monitoring a major challenge. In addition, the amount of goods shipped through airports, seaports and rail lines represents an attractive target for thieves, who seek to slip past conventional security systems. “Securing and protecting the entire premises requires a comprehensive security system made up of many elements including fencing and gates, access control, intrusion detectors, video surveillance and more,” he said. The threat against transportation systems is general and, in some areas, quite specific. Meanwhile Jatin Desai said, “The transportation industry is considered to be a part of the critical infrastructure of a country and it is a privileged target for hackers and terrorists. Talking about physical security of passengers, robbery or hijacking is an all-time threat in the industry. Furthermore, dangers posed by disguised criminals sneaking illicit materials such as bombs or drugs into containers in transit, makes it a critical threat.” Transportation and logistics is an integral part of the economical ecological system and due to the constant threats that have put this sector at risk time and again globally, we need mobile and robust solutions to tackle these threats effectively Harman Arora stated, “Transport systems have always been subject to illicit acts against safety of passengers, freight, infrastructures and vehicles. Such acts include anything from relatively minor criminal damage on the premises of transport providers, graffiti on vehicles, crimes against passengers or cargo theft from lorries to major acts of piracy, hijacking and terrorism that have higher physical and psychological costs. These are increasing in frequency and may have a major impact on the functioning of transport systems and on people’s confidence in using new electronic devices – especially having their personal data recorded.” Transport sector is a popular target for acts of terrorism. The risk exposes the vulnerabilities
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of the entire transport supply chain. Other forms of security threats to transport are more common: stowaways, Cargo theft during transit, rash driving by drivers, vehicle& fuel theft, asset & passenger safety, driver safety. These have a massive economic cost which can be measured in terms ranging from the cash value of cargo thefts to insurance losses, business interruption and damage to property. Harman Arora said that new technologies can assist in developing smooth highsecurity systems for the future by reducing the duration and intensity of security checks. “Public transportation poses a higher risk of safety and security since there happen to be more passengers in one car. The problem becomes worse in developing countries like India, because of the lack of suitable and integrated approaches,” he said. Ajith Menon said that a secure transportation system is critical to overall national security from terrorism. Groups or individuals motivated to terrorise or injure people or the economy may well have transportation facilities as a target or a tool. Most assuredly, they would have a transportation element in an overall plan of terrorism. Thus, securing the transportation system is a critical consideration in overall security planning. “Transportation infrastructure is critical to the functioning of the economy. Transportation activities comprise 12 percent of the gross domestic economy, and virtually all of the economy is contingent on a functioning transportation system. Disruption to critical links in the transportation system provides an opportunity to cause serious economic harm. Thus, transportation facilities may be targets of terrorists intending to harm the economy,” he explained.
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Ajith Menon also added, “School bus is undoubtedly the most convenient means of student transportation. But unfortunately, there are a number of school bus safety issues faced by students travelling by school vehicles. Hence, there are a number of laws in place for ensuring safety. Despite GPS, school-bus safety has lost its direction, since the parents have no tracking system in hand.” While we await high-speed trains, we have a here-and-now problem around safety. The recent spate of railway accidents has resulted in the death of close to 200 people. Statistics
on the Indian Railways’ website indicate that thousands of people die every year due to other reasons—level crossing, over-crowding in trains, etc. Derailments are mostly caused by “rail fractures” during extreme summer and foggy winter conditions on account of the expansion or contraction of tracks.
depots will have the threat of terrorist attacks or human hazards, which will require fast mitigation efforts. Also, roads and highways have threats of Accidents, Road Fatalities, Traffic Rule Violations, Parking, Traffic Jams, etc. Crowd Management is also a major concern according to Ashwin Amarapur.
A total of 26,620 cases, 31,609 cases and 39,239 cases of mugging and theft were registered by General Railway Police of States/UTs during 2013, 2014 and 2015 respectively at the national level reflecting an increase of 18.7% in 2014 over 2013 and increase of 24.1% in 2015 over 2014.
LATEST TECHNOLOGY TRENDS With the increasingly high concentration of people living in urban areas and the demand for higher levels of service and information regarding transport services (such as real time updates on bus and train schedules), transportation needs now have much more complex solutions than simply building new roads or rail lines. Innovative technologydriven approaches are gaining grounds to meet these demands. Robbin Shen said that new technologies are playing a critical role in facilitating more innovative approaches toward urban transportation.
Specifically, traditional authentication methods such as magnetic cards, personal identification cards, passwords or keys are susceptible to attacks and can be easily stolen. Biometric access control can work in different modes: Helps Securing Highly Sensitive Areas; Helps Identify Driver; Helps Track Down the Drivers,” he explained
Autonomous Technology aims to offer safe, convenient and energy efficient transportation. These cars have driverless vehicle technologies: Driverless vehicle technologies equipped with Geographic Information System (GIS) technology (a software program that helps you to store and use information collected by GPS from satellites) and new sensors to provide navigation systems. Connected Vehicle Technologies: Vehicles using this technology connect to and communicate with other cars and infrastructure in the vicinity to make intelligent and real time decisions about optimal routes based on traffic flow and incidents.
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Shared Transportation Models: Services based on car sharing, ride sharing and bike sharing models are already highly popular and leverage the convergence of technologies like mobile communications, Jatin Desai social media and geospatial analysis to cater Product Manager, Access Control and to user demand in an elastic fashion and Time-Attendance Solutions, Matrix more effectively match demand with supply. It is likely that this approach will continue to become mainstream and evolve in the With reference to fleet car companies, Ajith coming years. Menon said, “Uber’s process for onboarding drivers is dangerously negligent. Neither Uber Customer Interface Technologies: nor Lyft uses fingerprints or law enforcement Applications for providing user services to background-check their drivers. And Uber like interactive social channels for doesn’t even bother to meet with drivers communication with patrons, journey in person before allowing them to ferry planning and easy payment methods are passengers. This can be risky if the passenger’s highly popular to cater to user mobility seat is occupied by women or children.” demands. There are many security threats across different Meanwhile, Hikvision is the world’s leading modes of transport. Airports, railway stations, bus supplier of innovative video surveillance
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products and solutions. “Some of our latest product offerings have H.265 compression technology. These products are also embedded with Artificial Intelligence (AI) and Deep Learning technologies. We also have Push Technology, which enables live data feed at the command centre. Hikvision has a pool of domain experts to design and implement endto- end solutions for transport sector’s specific requirement,” said Ashish Dhakan and added, “We have successfully implemented various customized solutions for various projects in India. Hikvision solutions for Transport sector are getting good response from the endusers. Some of the significant Railway projects implemented by Hikvision are Integral Coach Factory, Modern Coach Factory and Western Railway. In the Public Transport segment, we have successfully completed various projects, including Haryana State Road Transport, Naya Raipur BRTS and Jabalpur City Bus Service.” Yogesh B. Dutta too added and said, “The latest technology in the transport security segment is the MNVR (mobile NVR) which provides high resolution (more detailed) video recording, and are designed to be vibrationproof, tamper-proof, shock-proof with a wide voltage range, also equipped with GPS to enable tracking.” Transport security such as airports, metros, etc. are demanding security solutions with latest standards and technology and according to Milind Borkar, “Use of megapixel technology, H.265 compression, thermal solutions, 360-degree camera solutions, True WDR cameras are becoming a common requirement in most of the projects. Infinova solutions have been catering to this sector since several years now. Infinova’s latest technology offering comprises the Thermal Solutions, Edge Enabled Cameras, Long range IR cameras, H.265 Cameras, 4Mp, 5Mp and 8Mp solution offerings. Infinova VMS has had several new technological advances in recent years. It has been integrated to several new world class technology companies such as companies offering FR technology, ACS, Fire Alarm, Perimeter Detection, Intrusion Detection, etc. Infinova VMS can be customized to several national and international languages and also offers a very robust video analytics module.” Meanwhile Mike Prysock stated, “There are many new solutions for transportation facility security, all of which allow an airport, seaport, or rail station to reduce risk and balance customer needs. Security solutions such as thermal video cameras, facial recognition, Fence Sensors video analytics, iris recognition,
panoramic security cameras, VMS solutions, technologies have been around for a while, they and more can help to implement a strong are just now starting to be used to the best of their ability for the logistics industry.” security posture and reduce risk.” According to Jatin Desai the trending solutions would include biometric solutions, video surveillance, barriers and metal detectors. Biometric solutions, with respect to access control, are rapidly gaining importance. Biometrics help in verifying the identity of a person based on physiognomies. “Specifically, traditional authentication methods such as magnetic cards, personal identification cards, passwords or keys are susceptible to attacks and can be easily stolen. Biometric access control can work in different modes: Helps Securing Highly Sensitive Areas; Helps Identify Driver; Helps Track Down the Drivers,” he explained. The integration of technology with transport systems is on rise and has gained momentum over the past couple of years particularly due to increase in smart cities. The integration of technology is facilitating rapid change in the transport industry, with more and more types of transport converging with technology in order to change the way people access and experience transport. A perfect example for this will be pick/drop services offered by Uber/Ola according to Harman Arora. While IT is being used to improve customer service and more accurately map supply to demand for transport services, a range of new innovative technologies is also emerging which are transforming the transportation experience for individuals around the globe.
GPS and CCTV have been made compulsory in school buses. Installation of CCTV in school premises are made compulsory. The footage of the CCTV must be kept for 60 days and must be handed over to the police in case of any investigation purpose. 500 school bus cameras have been installed by the Bangalore Metropolitan
A robust technology combining hardware features and software expertise for GPS Vehicle Tracking is currently the best medium to secure the road transport industry. Axestrack is constantly evolving and has always been on the upper edge when it comes to innovation and location analytics
Connected vehicle technologies where Harman Arora vehicle use this technology connect & Co-Founder, CEO, communicate with other cars via GPRS server AxesTrack Software Solutions in the nearby vicinity to make intelligent and real time decisions about optimal routes Corporation. GPS has been declared compulsory based on traffic flow and incidents. by Central Board of Secondary Education said Explaining it in detail, Harman Arora Ajith Menon. said, “Increased Use of RFID & IOT-Based Technologies, Analytics and advanced “Zicom offered Vehicle tracking of school buses machine learning. With so much data being for Podar International, a school based in Pune. captured, one of the biggest competitive GPS trackers with sim cards are installed in all edges a company can gain is by analysing the school buses. A single dashboard for admin/ the data and taking business decision based transport team is maintained to track and monitor on patterns identified from the reports all the school buses at one time. The tracking system sends notifications on crossing the generated by GPS Tracking. threshold speed of school buses, which helps to New Technology in transport security will reduce the risk of over-speeding. Parents also get continue to grow and improve in accuracy an access of the dashboard through App-Login and function. Although some of these by which they could download reports of Over-
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speeding, Distance travelled, idle time, GPS cut off time, Geo-Fence entering or exiting, boarding, De-boarding the school bus. This provided a major breakthrough in the field of School bus Safety and we look further to more of such collaborations,” explained Ajith Menon in detail. “Ziman by Zicom is India’s most powerful Personal Safety service for kids, women and elders backed by 24*7 support from Zicom Command Centre. Our safety officers react to alerts triggered by anyone who is in dangerous situations. This service comes handy to people who travel late nights or to anyone who finds themselves in a not-so-safe situation,” he added. Meanwhile Ashwin Amarapur said, “Video Analytics is the latest and most advanced solution for ensuring the transport security for all modes of Transportation. It can assist in the generation of revenue for the government by easy and accurate detection of different traffic violations like Illegal Parking, Wrong Way Movement, Over Speeding, etc. Also, enhancement of the RTO Database through License Plate Recognition and integration of E-Challans for Violations of Red Light, Speeding, etc. can also be done through Video Analytics.” For the Airways, Railways, Sea Ports and other modes of transportation, any kind of unwanted or irregular activities like human loitering, left object, intrusion into secured areas, etc. can be detected using Video Analytics he explained.
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LATEST INNOVATIVE SOLUTIONS AND PRODUCTS Ashish Dhakan said that Hikvision offers a wide range of products and solutions to transport security segment, which includes latest IP Cameras, Mobile DVRs and NVRs. Our customized solutions for Railways and State Transport Corporations has evoked good response. We had developed and implemented a special solution of vehicle mounted PTZ for Karnataka State and Assam Police patrolling vehicles.
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And Robbin Shen explained, “Multipleobject detection technology, radar that helps vehicles to see in bad weather, integrated transportation network in
which real-time data are shared across vehicles, infrastructure and people to improve safety and mobility on the road. Wearable technology delivers hand-free notifications to travellers, intuitive signage SMART technology makes it possible to connect data sources with intelligent screen technology to give travellers the information they need when they need it. Fleet optimisation tools improve the efficiency, safety and profitability of business. These are some of the latest products and solutions that are available in the transport sector.” “CP PLUS latest offering in the transport
“Matrix provides comprehensive solutions for the transportation industry. With a combined hardware and software product solution, security can be enhanced,” said Jatin Desai.
Fleet cars trend has boomed as there is an increase in the number of people working late nights. With over 500 million rides in 2016, Uber uses technology that anonymizes phone numbers to keep contact details confidential. So when Customer and his driver need to contact each other, the personal information will stay private
Ajith Menon Vice President Operations, ZICOM
security segment is the Intelli-Trak technology wherein it offers MNVRs equipped with built-in OBD sensor, GPS for tracking, 3G for live streaming, live monitoring and playback, alarm i/o to connect additional sensors such as microphones, fuel sensors, door contacts, etc. And, to seamlessly integrate all of that, CP PLUS offers state-of-the-art enterprise level data management solution for effective management of end to end evidence,” said Yogesh B Dutta. Mike Prysock claimed, “Pelco offers the
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industry's best security cameras and video surveillance systems designed for exceptional performance in the transportation sector. Pelco’s Video Management System (VMS) and extensive portfolio of high-resolution network surveillance cameras provide security management with the wide area coverage and documentation they need so they can control facilities with confidence. By leveraging powerful VMS offerings with third party solution providers, and multiple related systems such as access control and analytics, Pelco provides tailored solutions to help better protect ports. In addition, Pelco has a comprehensive offering of panoramic multi-sensor cameras that deliver 1800, 2700 and 3600 views for maximum economical coverage.”
Talking about initiatives the training of staff and passengers in security procedures can provide significant benefits in enhancing security. Research projects have developed more effective training courses by using the latest technology. It is important that training is kept up to date to ensure it continues to be relevant to emerging threats. According Harman Arora said, “A robust technology combining hardware features and software expertise for GPS Vehicle Tracking is currently the best medium to secure the road transport industry. Axestrack is constantly evolving and has always been on the upper edge when it comes to innovation and location analytics.” Ajith Menon pointed, “Fundamentally, we need to modernize the signaling and communication systems in the Indian Railways, considering that we still use manual signaling at several places. Although wireless technologies, like GSMRailways (GSM-R) are being tried, due to poor implementation, the Railways have not been able to utilize the full potential. On the other hand, advanced countries are looking at high-speed 4G wireless technologies for railway communication.” “Hi-tech Apps and software are integrated almost with everything we utilise. As Zicom integrates School buses with GPS tracking, likewise, we have a rough plan in securing personal cars as well. They can be tracked 24*7 checking and monitoring the speed, movement, and stoppages on Google Maps. You can mark your kid’s school and get notified when the kid reaches home/school. You can also get quick summary of your daily car trips and over speeding reports,” he said. Ashwin Amarapur giving details said that AllGoVision offers around 50+ basic and advanced features of Video Analytics. It has a big range of
Traffic Security features like License Plate Recognition, Red Light Violation Detection, Speeding Detection, Illegal Parking Detection, Wrong Way Detection, Vehicle Counting, etc. These features don’t just aid in streamlining Traffic management, but also help in generating very high revenues through traffic tickets as the rate of detection is much higher. Also, calculation of traffic statistics is assisted to a great extent. AllGoVision makes use of Deep Learning Techniques and Artificial Intelligence based algorithms. These techniques ensure a much stricter and accurate object classification and detection and thus provide results which are very close to reality. These techniques also solve complex use cases, like, there is no standard format of license plates in India which makes the detection difficult, but, AllGoVision can accurately detect such License Plates through its Active Learning and AI based Algorithms explained Ashwin Amarapur. PPP MODEL TO BOLSTER SECURITY FOR TRANSPORT SECTOR According to Robbin Shen, “Public-private partnerships (PPPs) can be an effective way to build and implement new infrastructure or to renovate, operate, maintain or manage existing transport infrastructure facilities. In both areas PPPs can be a mutually beneficial avenue to solve critical transportation problems as they enhance hiring, resource utilisation, specialisation, cross-sector trust, and technological innovation. They are often able to cut across traditional bureaucratic divides within government. And they can enhance public protection in ways not possible for government or businesses acting independently. More flexibility can be seen in PPP initiatives than in the pure governmental projects.” Ashish Dhakan said, “The Public Private Partnership (PPP) is a perfect solution for developing India’s vast backlog in the transport sector. The government proposed a new Metro Rail Policy aimed at easing and encouraging the use of PPPs for urban transit projects, expanding the number of opportunities for private parties to invest in infrastructure.”
In Yogesh B. Dutta’s point of view, “The PPP model can expedite the implementation of slow and dormant road safety projects. Many slow projects has undergone reviews and expedited due to Public-Private Partnerships. PPP model can be used to increase safety awareness and implement safety solutions.” PPP model carries its own advantages and disadvantages. Some of the advantages for this type of model in Transport sector includeeffective and efficient public resources management, ensure higher quality and timely provision of public services, expertise sharing, check on the expenditures, check on timely completion of project schedule, higher chances of inclusion of the latest technologies and trends into public services and proper risk management is ensured according to Milind Borkar. “This model also carries some disadvantages, such as service
and procurement cost may increase, disputes and inflexibility can also withheld any project progress. However, the Pros are positive enough for growing economies like India and is thus helping the transport sector as well where many private -public partnership are bringing infrastructural growth in the country. Infinova has several installations in many public as well as PPP operated segments,” he said. According to Mike Prysock, “Out of the world’s 3,000 commercial airports, 19 percent are PPPs and account for 30 percent of total passengers. PPPs can increase security, as private sector companies can pair up with law enforcement and government agencies as a business strategy to reduce risk and save money.” “Through Public Private Partnerships, the government will get access to the most modern technologies and equipment which will assist in bolstering the security for the transport sector. Also, PPP would ensure that the security personnel can be trained well. PPP would also lead to the generation of new ideas and the development of more complex and innovative solutions which are customisable,” concluded Ashwin Amarapur.
Through Public Private Partnerships, the government will get access to the most modern technologies and equipment which will assist in bolstering the security for the transport sector. Also, PPP would ensure that the security personnel can be trained well. PPP would also lead to the generation of new ideas and the development of more complex and innovative solutions which are customisable Ashwin Amarapur Director & CEO, AllGoVision
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BENGALURU AIRPORT SECURITY STAFF TRAINED TO TACKLE CRITICAL FIRE AND ENSURE LIFE SAFETY With latest developments in aircraft manufacturing technology, more and more combustible materials are used for making aircraft fuselage so as to reduce the total weight of the aircraft to carry more loads SUBMITTED BY SELVARAJ ARUMUGAM
n India, the aviation market growth is recorded in the range of 26 - 28%, the boost of air transport is due to rapid economic growth and opening of India’s airspace to private players. air transport is considered to be the safest and fastest mode of transport; this tag also has played its role in massive Aviation market growth in India. Airlines and airports are competing with each other to add new destinations both domestic and international. Connectivity of three tier cities with major metros is also adding to the aviation industry growth. Now, government’s aviation policy is again put more thrust on the Air transport with “Udaan Project”
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With this massive growth of aviation industry, the associated safety and security threats also increased manifold, both natural and manmade. More the passengers and traffic, greater the risk and associated hazards including threats. Passengers travelling to airport are taken care right from his departing location to destination. Car drivers picking up and dropping air transport passengers from home is screened for his background and trained for behavioral aspects, firefighting and security of guests he carries. At the airport each passenger is frisked before entering to the terminal building and their luggage is screened through latest in-line screening machine. CCTVs are placed at various strategic locations at airports, so that the moment a person or a vehicle enters the airport boundary area, they are under surveillance of airport security personnel. The security
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The use of combustible materials for aircraft manufacturing is a challenge for firefighting units at an airport and invariably they are equipped with state-of-the art firefighting and rescue equipment Selvaraj Arumugam Aviation Fire Safety Expert screenings of passengers are done at every stage both physical as well as their baggage screening. Three dimensional body or whole body scanning machines are also made available at few of the international airports which detect any dangerous items the passengers carry in their body. The five stage security screening system at airports ensures that no passengers carry any objectionable/prohibited items inside the aircraft either in handbag or check-in luggages. In case of detection of objectionable goods, the baggage is separated from the queue and detailed screening is carried out through advanced
machines. Even after these detailed inspection and the doubt still persists, the passengers are personally called to open the baggage at the last stage. The different screening process ensures that no dangerous material is carried inside the aircraft. Terminal buildings at civil airports have safe and secured procedures to deal with any emergency. There are automatic fire alarm systems installed at every building in the airport which gives an alert message to airport fire station, the moment any smoke is detected. In addition there are automatic Fire Suppression System at rooms where costly equipment are housed (eg, data center), automatic sprinkler system, hydrant lines and manual call points for alertness in case of any untoward incidents. All the building occupants are trained for first aid, firefighting and mock exercises are conducted at regular intervals to take care of each passenger travelling through the airport and guide them for safe evacuation in case of any emergency situation. Aircrafts operating at the airport are given protection based on its dimensions as per guidelines laid down by International Civil Aviation Organisations through its Annexures and Documents and Director General of Civil Aviation through Civil Aviation Requirement publications. The passenger safety is paramount in Air transport, the highest safety standards recommended by regulators are well complied and worlds best practices of fire and life safety are refined and ensured to meet the transport safety and security. Whether it is PPP model or govt. owned airport, meeting the stipulated guidelines are a must for airport operations to ensure safety of every passenger apart from comfort and convenience while transiting. With latest developments in aircraft manufacturing technology, more and more combustible materials
are used for making aircraft fuselage so as to reduce the total weight of the aircraft to carry more loads. However, use of these combustible materials for aircraft manufacturing is a challenge for firefighting units at an airport and invariably they are equipped with state-ofthe art firefighting and rescue equipment. Introduction of high reach extendable turret, emergency escape stairs are few examples. Now, the critical fire and life safety awareness of each occupant and inmates of Airport terminal buildings ensured to tackle any incidents effectively and control at incipient stage and without extent to risk to life and property of travellers. A case study of Asiana Airlines crash at San Francisco Airport will be a best example of how safe the aviation industry is. The tail portion of the aircraft touched the edge of runway while landing and undercarriage assembly and tail portion of the aircraft got separated from the fuselage during touch down itself. The aircraft steered left to shoulders, cartwheeled and came to halt with a loud noise. Though one engine got detached from the fuselage and severe damage to the aircraft, there was no fire for more than 10 minutes after the whole structure came to a halt. Except for three passengers, who succumbed to their injury, all other passengers were safely evacuated to a safer place despite a major aircraft accident. The tolerance capacity of aircraft’s skin has increased manifold due to latest carbon reinforced materials used for fuselage making. These are light, but tough materials that do not catch fire very quickly thereby, ensuring the survival limit of passenger extended and saved as a result by the inbuilt aircraft systems. The modern Airport terminal buildings are designed to equip very safe with all the fire and life safety measures and made intelligent with information and communication technology.
ruise ships are like floating mini cities — they have their own stores, restaurants, casinos and entertainment venues, among others. Filled to capacity, a cruise ship could have over 6,000 passengers aboard at any given time. With so much going on and such a large number of people, safety and security are paramount to ensure cruise goers are allowed to sit back and relax. As an industry, cruises are a major part of global tourism. The Cruise Lines International Association (CLIA) estimated roughly 24 million passengers would travel on cruise lines globally in 2016, a number that has steadily increased year by year. Not only have passenger numbers increased, the number of routes and ships have also seen rapid growth.
This increase has had a direct impact on the demand for security and safety equipment. Nowadays, modern cruise ships are large, complex vessels with integrated electrical and network systems. New ships like the Harmony of the Seas, currently the world’s largest passenger ship at a length of 1,188.1 feet and capacity of over 6,000 passengers and 2,000 crew, have advanced network infrastructure. “Newer ships typically have IP network infrastructure deployed throughout which is used for a range of services including the ship’s system, IT,
Security Measures Ensure Smooth Sailing Aboard
Cruise Ships
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With thousands off passengers, cruise ships must be able to ensure the security tty and saffety of every person onboard. As the number of people opting to embark on cruises continue to increase, so does the potential of the cruise industry ffor security.
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BY Eifeh Strom, Freelancer
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internet, entertainment, retail, communications and security,� said Jeff Whitney, VP of Global Marketing at Arecont Vision. These new technologically advanced ships provide the framework for equally advanced security systems. Furthermore, with cruise lines spending their resources on people and security systems to provide protection without access to lethal weapons, they must focus on preventing and deterring events before they escalate. Comprehensive safety and security measures are the only way to achieve this goal.
SECURITY AT SEA While the actual number of serious incidents onboard cruise vessels
Jumbi Edulbehram, Regional President, Americas, Oncam
Anthony Incorvati, Business Development Manager, Critical Infrastructure and Transportation, Axis Communications
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each year is low, it is because of the extensive and comprehensive security and safety measures taken that these numbers remain small. Safety and security, however, starts before passengers even board. Pre-boarding activities such as supply chain monitoring, passenger and crew screening prior to boarding and re-boarding at port of call, and vetting/ screening of passenger and crew luggage and shipyard cargo are all part of cruise ship security. Once onboard, a full security system is critical to ensure the security precautions taken before boarding are carried over.
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Once onboard, video surveillance is a particularly useful tool — it acts as both a deterrent and way of creating forensic records of any incident. “Video surveillance plays a very active role in cruise ship security, interlinked with access control and identity management,” Whitney said. “These systems are used to help ensure passenger and crew safety, provide property protection, and provide forensic records of incidents and activities onboard.” At the same time, passengers do not want to feel like they are being constantly watched, especially since passengers live aboard the ship and are not just visiting. Therefore, it is important for surveillance and access control systems to keep a low pro e, particularly in public spaces. Whitney pointed out, however, that overt surveillance systems are still “used as both a deterrent and for coverage of gangways, passenger and cargo loading areas, and secure spaces aboard ship and port facilities.” The cruise industry is also becoming increasingly aware of the need for cybersecurity protection for devices installed on the vessels. “With recently publicity around Distributed Denial of Service (DDoS) attacks on network infrastructure across the United States and Europe, using IoT (Internet of Things) devices ranging from
networked cameras, DVRs, appliances and even home thermostats to be converted into ‘bots’ to carry out other attacks, cybersecurity is a major concern with critical shipboard systems networked,” Whitney explained. In fact, in February 2016, BIMCO, along with the CLIA and other members of the maritime community, published guidelines for cybersecurity on ships. According to the guidelines, their aim is “to offer guidance to shipowners and operators on how to assess their operations and put in place the necessary procedures and actions to maintain the security of cyber systems
onboard their ships.” While these guidelines are “not intended to provide a basis for auditing or vetting the individual approach to cybersecurity taken by companies and ships,” they are designed to develop an understanding and awareness of key aspects of cybersecurity.
CHALLENGES ON THE OPEN WATERS When it comes to implementing security and safety measures aboard cruise vessels, there are many challenges that security operators must take into consideration and overcome. When it comes to the installation of safety and security systems, the cruise ships’ always-on-the-go status proves to be a real challenge. Even when they are in port, their turnaround times can be extremely short. “This places aggressive time constraints on installation, support, and maintenance of any system, including security systems,” said Eric Olson, VP of Marketing at PureTech Systems. “As such, cruise lines require systems that are quickly installed, are very robust operationally,
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SEPTEMBER 2017
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Cruise Ships
Go Full Steam Ahead With
An integral part rrt of cruise vessel security is video surveillance. rv rveillance. The correct camera selection, placement and installation can either make or break a ship’s security system.
Video Surveillance
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BY Eifeh Strom, Freelancer
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PA SYSTEM’S INSTANT ALERTS CAN ENSURE BETTER SECURITY
Crisis Alerts and Quick Response Action can be generated in seconds using PA systems SUBMITTED BY SPARSH
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What are the latest technology trends in PA Systems? CCTV system and PA system are required to be in collaboration at all public places like schools, railway stations, airports etc. However, they work independent of each other. For example, in Delhi Metro, the CISF operates the CCTV cameras while the PA system is controlled by the Delhi Metro Corporation. Hence, instant alerts cannot be generated through the PA system, in case an emergency is detected through the CCTV footage. So now integrated systems are being developed, which can be controlled from multiple ends. One is to one announcement can be made possible, the PA systems can be controlled in predefined groups or customised groups can also be created.
seconds of the catastrophe being triggered. Instant alerts will ensure quick response and action on the part of the concerned authorities as well.
How PA systems can add value to various verticals? Solutions like the iMAS by Sparsh can align any pre-existing (or new) PA system with Sparsh cameras to provide an integrated system that ensures greater security. In case of schools, the announcements can be made individually for certain sections of students. At metro stations, information can be given in accordance with the CCTV recording.
Crisis alerts can be generated within seconds of the catastrophe being triggered. Instant alerts will ensure quick response and action
How can PA systems help in time of crisis? Crisis alerts can be generated within
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How to use the PA system effectively? PA systems can be used effectively by integrating with the Sparsh iMAS system to ensure best performance. What are the cost implications for PA Systems? Sparsh iMAS can convert analog PA to IP PA which has a better functionality and saves network cost. More utility is available in less cost. CCTV IP network also has the same functions available.
Rajiv Mathur Executive Director, Sparsh
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Transport communication and navigation solutions nowadays, offer business intelligence such as peak period, fuel consumed, weather reports and alerts in the form of SMS or email. Also, one can track from one’s mobile the whereabouts of a vehicle or boat or aircraft with map facility SUBMITTED BY DAHUA TECHNOLOGY INDIA PVT LTD.
JULY 201720172017 AUGUST www.asindia.in SEPTEMBER www.asindia.in
ow is the transport communication & navigation market evolving in India? Well, the transport communication and navigation market in India is poised for a quantum leap with the advent of new airports, seaports, metros and road transport in the coming years. Air transport is one of the crucial part in the economic development of the Indian sub -continent. Air traffic to and from India is growing at a rate of about 20% per annum. According to analyst’s forecast, India can spend $35 bn in the next 20 years. The domestic passenger traffic in India is projected to grow annually at 12.5%. Over the next 5 years, Indian airports are likely to handle about 100 million international passengers annually. Indian Space Research Organisation (ISRO) and Airport Authority of India (AAI) have spearheaded the Indian efforts toward satellite -based
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Robbin Shen Director, India & SAARC Region, Dahua Technology India Pvt Ltd
navigation by initiating installation of a WAAS - like overlay system for the Indian aerospace called GPS And Geostationary Augmentation Navigation System (GAGAN). Based on TIFAC's (Technology Information Forecasting Assessment Council) market research, India will require over $2.8 billion by 2020 for aircraft infrastructure. The airport market estimates that GPS -based equipment will increase about 30% of the total aircraft infrastructure market.
Mobile GIS solutions and locationbased services will play a major role in India as they enable people to get localised information on mobile devices anywhere anytime. Bullet trains, metro rails, monorails and maritime transport all require communication and navigation devices. Hence, the relevant market is set to boom in the near future. What are the latest products and solutions available? Multiple-object detection technology, radar that helps vehicles to see in bad weather. Integrated transportation network in which real-time data would be shared across vehicles, infrastructure and people to improve safety and mobility on the road. Wearable technology delivers hand-free notifications to travellers, the intuitive signage SMART technology makes it possible to connect data sources with intelligent screen technology, to give
In Peru, Dahua has played a major role in the construction of a modern national communications grid which is a key step in improving the living conditions of its citizens travellers the information they need when they need it. Fleet optimisation tools can improve the efficiency, safety and profitability of businesses. What are the value additions in the transport communication & navigation solutions? Apart from ensuring constant security, transport communication and navigation solutions, nowadays offer
business intelligence such as peak period, fuel consumed, weather reports, alerts in the form of sms or email for any breach such as drunken driving, over speed, deliberate detouring, etc. Also, one can track from one’s mobile the whereabouts of a vehicle or boat or aircraft with map facility. Application Cases Dahua Technology has been securing Peruvian LAN Airline. Based on the traditional security system, Dahua airport security solution fully utilises its new innovations and integrates the know-how in big data management. It makes the airport more intelligent and more secure for the management of vehicle, passenger and luggage. Dahua fully utilises its long experience and vast expertise in the security industry, uses cutting-edge technologies such as 4K, panoramic, face/license plate recognition, thermal
detection, HDCVI, intelligent network management system, etc., to provide a better and more secure experience. In Peru, Dahua has played a major role in the construction of a modern national communications grid which is a key step in improving the living conditions of its citizens. In Peru, part of an initiative to gradually increase the nation’s internet coverage required the building of multiple base stations in three large regions with rough terrain and limited access to electricity. Dahua used its expertise to ensure uninterrupted operation of these remote locations as a country-wide communications network.
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GPS tracking doesn’t stop at connectivity and navigation, according to AXESTRACK, it is an investment that increases the productivity and profitability of commercial fleets using the latest Information technology SUBMITTED BY AXESTRACK
Transport communication & navigation market in India GPS market in India has evolved over the past decade with GPS tracking and connected navigation. This platform includes connected devices built for Fleet tracking, Employee tracking, School bus tracking, Car tracking etc. GPS market in India is growing tremendously because of an increased use of technology across various sectors. The requirements in these sectors are driving the GPS market to constantly evolve and deliver value to every customer. Logistics service providers are now increasingly adopting vehicletracking system for better fleet management. Talking about distribution/delivery they are tracking their shipments using GPS tracking solutions. New business models have emerged in government buying departments, especially public transportation as well as the automotive sector, which is expected to discover its own value proposition with advancing vehicle technology. The government’s move for electronic toll collection is a substantial development. This technological advancement in vehicle tracking system offers a number of benefits for fleet managers as well as for small and large scale business owners
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Latest Solutions There is a gamut of GPS tracking solutions available in India; what’s more important is to choose the right one for your exact requirement. It’s an investment and you want to choose the right company to work with.
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Now you can ride along with your fleet virtually anywhere, anytime with GPS tracking solutions. GPS Tracking solution provides Real Time Location of fleet, sends Speed and Ignition status on both Web & Mobile interface measuring the accurate distance travelled at vehicle / fleet level. It can even monitor vehicle idling and stoppages and delay, detention or default in vehicles during journey or at clients site. Now having a specific point of interest where you wish to keep a track on the vehicle is possible with Geofence where you can monitor vehicles movement in & out of plant/site, monitor driver’s habits such as over speeding and night driving to increase safety. There are different modules like maintenance module, route module, sensor module and fuel module. You get alerts on any vehicle maintenance required Eg: tyre change, body work/maintenance, insurance renewal, etc. View and monitor any integrated sensor activity Eg: fuel consumption, temperature, etc. You get an alert on every activity of your fleet where you need to take action, be it Idling, over speeding, POI Entry/Exit, detention and more. All these alerts can also be received over Mobile notification / SMS / Email / Popup. Vehicle and cargo safety is another feature where you can remotely cut off Power/ petrol in case of theft or misuse of your consignment, nearby vehicle assistance in event of any breakdown. All these activities can be accessed via reports daily/weekly/monthly of trip summaries, speeding, Ignition, etc. for any historical period can help any fleet owner achieve operational excellence. Increase the productivity and profitability of commercial fleets using the latest Information technology and GPS tracking to increase efficiency and lower operational costs. In the IoT space, the connected commercial vehicles deliver many benefits such as greater efficiency, improved safety, High reliability and more convenience.
A well-trained deep learning solution allows video analytics to analyse facial data more quickly by providing more accurate face detection with faster response time, thus creating a powerful method for facial recognition SUBMITTED BY ALLGOVISION
he Video Analytics Technology has evolved greatly over the years. The most initial Video Analytics was frame based. It evolved and object based Video Analytics emerged which worked on the concept of Background Subtraction. The latest Video Analytics is scene based and makes use of Deep Learning Techniques. Deep Learning: A concept which has found significant applications in the late years and is one of the forms of Machine Learning using Artificial Neural Networks. It has a wide range of applications which include Speech Recognition, Image Recognition, Language Processing, Bioinformatics, etc. These applications can be further used to devise advanced technologies. Video Analytics, has also devised advancements by using Deep Learning techniques. Video Analytics uses active learning, where the system can extract more layers of information by learning on a continuous basis. Deep Learning in Video Analytics involves the use of layered filters, which enhance the detection rate of objects and rule-violations. In all the security problems being solved by Video Analytics, there is an object which can be a person, vehicle, animal, face, etc. and the first step is to detect the object accurately. With the use of layers of filters, the accuracy of detecting the right object becomes high and there are very few false detections. The second step is to find out the activities being done by the detected objects as these activities can be rule-violations. For eg. a person (object) can loiter (activity) around
in a restricted zone. The detection of such activities is enhanced through the layered filters of Deep Learning. Similarly, the third step, which is tracking the object post the ruleviolating activity is also improved. Object Detection through Deep Learning is highly effective for the Classification of objects also. In a scenario where there are both people and dogs crossing a fence, there will be no false alarms in the cases when dogs cross the fence. A similar scenario will observe false alarms if older techniques like background subtraction are used.
When an image is received by the system as an input, the cropped face and cropped object are sent to the CNN and the detection output is received. Different filters are applied on the derived vector to obtain the required output.
FACIAL RECOGNITION: The use of Deep Learning for Facial Recognition brings it much closer to human perception. Layered filters take into account the minutest details of faces, thus the parameters considered for matching faces are greatly increased in number, thereby increasing the level of accuracy. Camouflaged faces, fugitives, criminals, etc. can be easily identified and the limitations in the earlier technologies can be removed to have a much-advanced technology. LICENSE PLATE RECOGNITION: Deep Learning allows the detection of Non-Standard number plates as this is a very complex use-case in a country like India where a standard format for License Plates is not followed. AllGoVision, is one of the few companies using Deep Learning in its Video Analytics features. AllGoVision makes use of Convolutional Neural Network to obtain the features/characteristics in the form of a vector. When an image is received by the system as an input, the cropped face and cropped object are sent to the CNN and the detection output is received. Different filters are applied on the derived vector to obtain the required output. For example, a Face Image when goes through CNN and its vector is created, the filters like Age, Gender, database image matching, etc. are applied to obtain the accurate Facial Recognition. Being Equipped with Deep Learning, AllGoVision offers very high accuracy and very less false alarms.
GPS Enables to Locate Vehicles and Track People Movement
GPS not only helps in navigation, but also has additional features of locating lost vehicle and keep a tab on children’s movement SUBMITTED BY MARK ELECTRONICS CORPORATION
ost of us think GPS is only for navigation. However, using various GPS-based devices and apps, you can utilise this technology to locate things as well as people. With GPS you can keep track of everything important to you. SMART BIKE: The combined use of a bicycle and public transport for a trip, which has been regarded as part of the solution for achieving a more sustainable transport, has grown over the past few years, then many friends may have doubts: does sharing the bike have positioning? Otherwise, how does it get stolen?
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At Mark Electronics, we have BL10 Smart Bike-sharing GPS Lock. Seamlessly combined with HW and SW, the ALL-IN-ONE bike sharing solution effectuates information interaction among operators, users and bicycles, bringing superior riding experience and visualised operation. For users, finding or reserving a bicycle from a web browser or mobile APPs are available. Bicycles can be unlocked by scanning the QR code, SMS, GPRS and Bluetooth. After
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finishing the ride the user can view and share their mapped rides and statistics, including miles travelled, calories burned, cost, etc.
GT800 Vehicle GPS Tracker is a highend multifunctional vehicle GPS tracker with solid performance for reasonable price. Moreover, you can get information like engine status, speeding, vehicle route and address A WATCH ON YOUNG AND OLD: It is advised not to give mobile phones to children, but keeping an eye on them is important or else if there is a need to keep track of elderly family members, Mark’s GPS tracker - Qbit Mini Personal or GPS Tracker personal can help to keep a watch or track them, as these are compact in size.
In the case of GPS+LBS positioning, IPX5 waterproof, the Qbit has high precision shell to ensure stable operation in tough environment. It is dust proof and water resistant. Qbit enables you to view realtime location from the computer, tablet or smart phones. While it looks trendy it is also tough and accurate. VEHICLE SAFETY: GT800 high-end Multifunctional Vehicle GPS Tracker lets you track your vehicle in real-time using your phone or browser and gets house number-level map data for location. GT800 Vehicle GPS Tracker is a high-end multifunctional vehicle GPS tracker with solid performance for reasonable price. Moreover, you can get information like engine status, speeding, vehicle route and address. The waterproof tracker has internal battery for backup and an immobiliser to cut engine power if the car is stolen. In addition to GPS and AGPS tracking, this GPS tracker device supports door status detection, two-way communication as well as SOS calls.
Real-time usage with analytics is also on the rise as public transport systems seek to react to security events as and when they happen SUBMITTED BY PATRIK ANDERSON, DIRECTOR, BUSINESS DEVELOPMENT AT AXIS COMMUNICATIONS
arge surveillance systems are often monitored manually today and security operators cannot view many video feeds at the same time. The level of concentration needed to keep an eye out for suspicious activities requires breaks and short intervals of work. In a market survey by international association of public transport UITP, one of the members stated having 22,000 cameras in a single surveillance system. How can this surveillance efficiency problem handled in a better way? What is the future in decision support for surveillance operators? Is video analytics the way forward? ANALYTICS The UITP survey analyses awareness, present usage and future interest in video analytics to aid the responders’ video surveillance work. The majority of responders is aware of video detection analytics for intrusion, perimeter breach, fire & smoke and rail track access. The same group of analytics range between 10-20% in actual usage amongst the responders already today. Future interest in these amongst the responders is high, approximately half of the responders have answered that they are interested in using them moving forward. Graffiti behaviour detection was reported with less awareness than the group of analytics listed above, but with high interest for future use by over half of responders. Face recognition is something that two thirds of
Patrik Andersson
DirectorBusiness Development, Axis Communications
responders are aware of, but no responder is reported using it today. For the future, more than half of the responders will want to use these applications moving forward. FUTURE TRENDS AND CONCLUSIONS There is a clear tendency towards network/IP cameras in terms of future investment, in particular up-and-coming analytics applications for specific issues such as graffiti behaviour detection. On the other hand, legacy analogue cameras will continue to have an important presence in public transport systems for the foreseeable future. Real-time usage with analytics is also on the rise as public transport systems seek to react to security events as and when they happen. With operators faced with hundreds of live feeds, alerts can assist in managing the large amount of data, helping with monitoring and prioritisation, the incidents reported in real-time, there
will be more opportunity for live feeds to be shared with third parties than is reported today. Despite this drive towards real-time network/IP solutions, recorded footage for review purposes is still very helpful and will remain widely used in the foreseeable future. In terms of regulation, local laws or rules for footage to be valid in court is very helpful as it gives assurance that the evidence can be used. Other regulations in terms of usage, storage and so on vary widely from country to country depending on privacy and data protection laws. Laws certainly define the scope of how video surveillance is used in each place, but rarely seems to be a barrier for public transport systems. The survey clearly demonstrates that video surveillance is a widely used technology in public transport, for security and for other purposes too. It is a solution which is highly valued by staff as well as passengers. Public transport systems clearly intend to invest further in these technologies in the coming years, and the technology has huge potential to assist public transport organisations in real-time. Video surveillance will firmly remain a cornerstone technology in public transport.
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XNV-6120R 2MP Vandal resistant IR dome camera Features ---------
1/2.8" 2MP CMOS Image sensor Max. 60fps@2MP(1920x1080) H.265, H.264, MJPEG codec support 0.03Lux@color(F1.6), 0Lux(B/W IR LED on) World's best WDR 150dB Day & night (ICR), Defog 5.2~62.4mm(12x) CMS software: SmartViewer, SSM
KritiScan Multi-energy X-ray baggage Features -----------
High density alert feature Distortion correction through software Self-diagnosis feature Multi-energy high penetration Bi-directional Threat Image Projection Central Supervisor Console (optional) Energy Saving device (optional) Combined Test Piece (optional) Anti-rodent/ dust proof cover (optional)
XNO-6085R 2MP IR Bullet camera - powerful low light camera, eXtraLUX Features ---------
1/2" 2.17MP CMOS Image sensor Max. 60fps@2MP(1920x1080) H.265, H.264, MJPEG codec support World's best eXtraLUX: 0.004Lux@color(F0.94), 0Lux(B/W IR LED on) World's best WDR 150dB Day & night (ICR), Defog 4.1~16.4mm motorized varifocal lens(4x) CMS software: SmartViewer, SSM
ALGATEC 600lbs Eco Series EM Lock - UL275L-SL Features -------
Eco-friendly design with power consumption < 300mA Integrated Lock Status Monitoring feature (LSMF) Operating at Single Voltage 12Vdc Zero Residual Magnetism Easy installation with no special tool required Low maintenance & low energy consumption made it become a cost saving product
NuvoScan - COLOR Under Vehicle Scanning System (UVSS)Features --
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Area Scan image composing technology for complete imaging of underside, even if vehicle halts completely on top of the UVSS Auxiliary camera(s) for 'Hard-to-view' areas High resolution composite COLOR image Integrated Automated License Plate Reader (Optional) Multilingual Graphical User Interface (GUI) Integrated Driver Image Capture (Optional) Remote/distance viewing and monitoring (Optional) All weather proof IP-67 certified underground enclosures Air cleaner mechanism for all weather operation CE,ISO certified system
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Professional Fingerprint Access Control & Time Attendance Z.AC.RE.BIPR.F151.ACC Features ------
Professional fingerprint access control with time attendance function Can enroll Max=10 fingerprint to 1 user Stores 1,000 templates and 100,000 transactions Support Fingerprint/RFID verification/Password Built-in Serial and Et
COSEC VEGA BBU
4 Channel CCTV power supply with cable compensation switch.
Features ------
Attachable with COSEC VEGA FAX/CAX Easy to Carry for Mobile/Makeshift Sites Power Supply for 4-5 Hours Power Switch and Battery Status LED Table-top/Hand-held Mounting
Features ----------------
BIS Approved Highly Integrated SMPS Switcher I.C Design Stabilized Output, Low Interference Surge Protection, Over Temperature Protection Over Current, Voltage, Load Protection High-efficiency, low energy Consumption Individual output with Resettable Fuse Cable Compensation Switch for Voltage Boosting Short Circuit Auto Restart Low Ripple Voltage (mV P-P): <5% Attractive Grey Color ABS Cabinet. Compact size, light weight, Shock Proof. Wall Mountable/ Desktop Type. Power LED Monitor for individual camera channel Individual Camera Drive
PB1000 with UHF Reader - Parking barrier Features
PB1000: ------
Compact design, convenient for packing and lowering delivery cost; ZK designed rolling pressure spring technology, extending product life; Boom can be raised and lowered smoothly and steadily; Outer case and interior can be flexibly separated, convenient for maintenance and customisation; Simple installation – just fix the barrier gate on floor and connect it to electricity.
UHF Reader: -------
Read range up to 12 meters (adjustable) Read Sensitivity: Line polarization read mode Wiegand 34-Bit (Can change to 26-Bit via software) Two working mode: Trigger read & Always read Comes with the mounting plate with multiple label recognition Weatherproof (IP66) / Maximum Cable Distance: 100m
Biometric Tripod Turnstiles TS1011- Card TS2022- Fingerprint + Card TS2033 - Fingerprint + Card + Face Features -------
Alloy steel tripod hub prevents mechanical wear with High quality electrical components Casework and tripod arms manufactured in SUS304 stainless steel ZK patented compact mechanism ensures the long life of the lubricating oil inside. Drop arm designed for emergency purpose / Anti-tailgate Smooth operation and case shape designed for mass transit application and user-friendly for passenger to punch card or finger respectively The pictogram on the device indicating access permission and direction of movement
CP-ENC-V21ZL4-VMDS 2 MP Full HD WDR IR Vandal Dome Camera - 40Mtr. Features ---------
1/2.7” 2MP CMOS Image Sensor Max 25fps@1080P H.265/H.264 Video Compression WDR(100dB), Day/Night(ICR), AWB, AGC, BLC 2.8~12mm motorized lens IR Range of 40 Mtrs, IP66, SD Card Mobile Software: RMOB CMS Software: RVMS
CP-ENC-D41L3-D 4 MP Full HD WDR IR Dome Camera - 30Mtr. Features -- 1/3” 4MP CMOS Image Sensor -- Max 25fps@4MP -- H.265 / H.264 Video Compression -- WDR (100dB), Day/Night(ICR), AWB, AGC, BLC -- 3.6mm lens (6mm optional) -- IR Range of 30 Mtrs, IP66 -- Mobile Software: RMOB
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Electronic Proof of Delivery – Secure the Cargo Features ------
Immediate Proof of Delivery (PoD) generation – Frees up capital for the entire industry OTP verified and authorised PoD generators eliminating fakes Spot feedback on consignment quantity and quality reducing conflict Granular information on Short Material, Quality defects and other common delivery concerns Legal and regulation compliant procedures with signatures and QR Codes
IP 3 MP PTZ CAMERA -OR-IPC3MPMS6I36X Features -----------
Adopt High Performance 1/18” Sony Support Dual Stream Compression Technology IR Distance 200m, Night Vision 36 Times Powerful Optical Zoom IP 66 Intelligent IR Light Control Technology Auto Focus Support ONVIF Cruise Track Patrol Track
NO More WAIT - School Bus Tracking APP Features -------
Real time tracking of School Bus ETOA and alarm for parents on pick and drop RFID integration for attendance tracking Integrated camera for in-bus safety Route deviation alerts Alerts & Notifications to parents/school on pick and drop
2MP IP VARIFOCAL CAMERA -OR-IPC104T30W
Features ---------
½.8 Progressive Scan CMOS H.264 Compression Technology 2.8 – 12mm Manual lens Smart IR 30 – 40mtr IR Range IP 67 IK10 Vadal Resistant 3D DNR (Digital Noise Reduction) Lowlight Surveillance
Mobile DVR SR-MT0404F7S01 Features
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H.264 Compression 10-36V wide voltage design, for all kinds of automobiles Supports AHD 720P/960H/D1/CIF recording playback Supports up to 2TB Hard disk & up to 256GB SD card Live view and track vehicles on google map from PC and cell phone in real time Playback videos that are stored in the DVR disc, server from PC and cell phone in real time Support to view the vehicle’s driving route history in real time Support Geo-fence mechanism Monitor the vehicle’s fuel level and temperature Integrated with VoIP technology and TTS technology(Text To Speech) Support 3G/4G, GPS, Wi-Fi
SR-MT0404F7S Features -------
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H.264 Compression 10-36V wide voltage design, for all kinds of automobiles Supports AHD 720P/960H/D1/CIF recording playback Supports up to 256GB SD card Live view and track the vehicles on google map from PC and cell phone in real time Playback the videos which stored in the DVR disc, Server from PC and cell phone in real time Support to view the vehicle’s driving route history in real time Support Geo-fence mechanism Monitor the vehicle’s fuel level & temperature Integrated with VoIP technology and TTS technology(Text To Speech) Support 3G/4G, GPS, Wi-Fi
WL20 (Wi-Fi Based Time Attendance System)
WL30 (Wi-Fi Based Time Attendance System)
Features
Features
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Fingerprint Capacity: 1000 Finger Algorithm: Finger VX10.0 Record Capacity: 50,000 Display: 2.8-inch TFT Screen Communication: Wi-Fi, USB-Host, Push Data: Yes
D1010S (Single Zone Standard Walk through Metal Detector) Features -------
Single detection zone 100 adjustable sensitivity levels Count statistics of alarms and people Sound Alarm Harmless to human body Excellent anti-interference Password protection
Esprit® HD Series IP Positioning System Features -------------
Up to 1920 x 1080p Resolution Wide Dynamic Range (WDR) Camera Full suite of built-in analytics including autotracker, Adaptive Motion Detection and more. Electronic Image Stabilization (EIS) 16:9 aspect ratio; 1080p at 30 Images per Second (IPS) 2.0 megapixel (MPx), 30X optical zoom, 12X digital zoom 360° continuous pan rotation at 100° per second Tilt Range of +36° to –85° from Horizontal Pan/tilt and enclosure with Integrated Optics Package (IOP) or pressurised Integrated Optics Cartridge (IOC) 16 preset tours, 256 presets, 32 window blanks Integrated window wiper (optional) with configurable delay and shut-off ONVIF profile S conformant
Fingerprint Capacity: 1000 Finger Algorithm: Finger VX10.0 Record Capacity: 50,000 Display: 2.8-inch TFT Screen Communication: Wi-Fi, USB-Host, Push Data: Yes
FB-TL-2000 (Flap Barrier) Features ----------
RFID: Maximum 35/ minute Fingerprint: Maximum 25/ minute Face: Maximum 11/ minute Vein: Maximum 23/ minute Input: Dry Contact LED Indicator: Yes Cabinet Material: SUS304 Stainless Steel Lid Material: SUS304 Stainless Steel Barrier Material: Acrylic
VideoXpert Enterprise Video Management System Features -- Eliminate single points of failure and ensure reliability though fault-tolerant software, distributed architecture and multiple levels of redundancy -- Flexible scale with reliable modular architecture -- Migration paths for Endura® and Digital Sentry® systems -- Leverage third-party solutions for simplified integrations including: • Event/Alarm Management • Analytics • License Plate Recognition • Point of Sale -- ONVIF™ Profile S compliant -- Aggregate VMS networks and manage all video through a single system -- Deploy as a hardware or software solution -- Create and assign tags, organising network resources as you see fit fully immersive, 180o views when used with OpteraTM Panoramic Cameras
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ikvision and Milestone Systems are supporting a project to find an innovative solution for improving safety and security along the waterfront in Aalborg, Denmark. They teamed up with Aalborg Municipality, the North Jutland Emergency Services, Aalborg University’s Faculty of Engineering and Science, and security company Actas A/S to find a solution that utilizes Hikvision thermal cameras.
Hikvision’s Innovative Solution for Aalborg Waterfront
The system works with a combination of thermal cameras (which will be set up between Limfjordsbroen and Honnørkajen during the trial period) and one controllable camera for use in active searches. Aalborg University is mapping risk areas and developing a ground-breaking program that can “recognise” accidents and raise an alarm.
Hikvision thermal cameras to improve safety and security along the waterfront in Aalborg, Denmark SUBMITTED BY PRAMA HIKVISION
We are working continuously to improve safety along the waterfront, and we have taken a number of initiatives towards this, such as adding more lighting, more rescue stations, new ladders, and so on. Hans Henrik Henriksen
Councilor for the Planning and Landscape Department
When someone exhibits dangerous behaviour along the waterfront, either on land or in the water, the emergency services will be notified. A camera on Limfjordsbroen will be activated at the same time to record what is happening. This can also be used as an aid if a rescue operation is required. This means that the emergency services will be notified immediately if there is an accident, and live footage from the site can be streamed to their control center using the existing video platform. The control centre can then call out a lifeboat if required.
SEPTEMBER 2017
Hans Henrik Henriksen, Councilor for the Planning and Landscape Department, says, “Aalborg is very proud of its waterfront. The city has built up around the water, but this also means we need to ensure our water safety measures are the best they can be. We are working continuously to improve safety along the waterfront, and we have taken a number of initiatives towards this such as adding more lighting, more rescue stations, new ladders, and so on. Despite this, we have found that accidents are still happening, which is why I look forward to the opportunity to think outside the box during this trial and to be innovative in this area in collaboration with Aalborg University and the North Jutland Emergency Services.” “If things go well, it’s likely the project will also be adopted and used in other port cities in Denmark and perhaps also abroad,” concludes Hans Henrik Henriksen, in March.
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Now, with the test phase a success, Aalborg is almost ready to go live with the system. The municipality is also planning an expansion with more cameras, due to the high levels of confidence they have in the system’s success.
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MANILA ACHIEVES EFFECTIVE TRAFFIC MANAGEMENT WITH AXIS CAMERAS Solution gives live traffic updates and assists in accident investigations SUBMITTED BY AXIS COMMUNICATIONS
MISSION The Metro Manila Development Authority (MMDA), which is in charge of providing metro-wide services in Manila, wanted a system to effectively monitor traffic on major roads of the metropolis. MMDA also wanted to track accidents and use the footage as evidence in serious accident cases. The city did have an earlier installation, which was supplemented by manual patrolling in a few areas, but this system was not effective in meeting the MMDA’s requirements. SOLUTION For the first phase of the project, the MMDA targeted the Epifanio delos Santos Avenue (EDSA) highway, considered as the main artery of Metro Manila traffic. Approximately 50 AXIS 233D Network Cameras were placed along the highway as part of this project, to monitor the traffic conditions round the clock. RESULT The deployment provides accurate information on traffic conditions and assists the MMDA in promptly attending to situations such as floods, stalled vehicles, etc. The high-resolution footage from the cameras further helps in solving difficult accident cases. Based on camera feeds, the MMDA can broadcast constant traffic updates, allowing motorists to assess the situation and take alternative routes, if required. The MMDA is a government body whose key mandates include development planning; transport and traffic management; solid waste disposal
and public safety, among others. To achieve effective traffic management, the MMDA’s responsibilities include the formulation, coordination and monitoring of policies and standards for road users. It also undertakes the administration and implementation of all traffic enforcement operations. The MMDA identified the need for a comprehensive surveillance solution to achieve absolute monitoring of the traffic flow. The agency also wanted to use the solution to alert motorists of traffic conditions to avoid any major traffic congestion. Another priority was capturing high quality footage to help track accident-related cases and erring motorists, which was difficult to achieve with the earlier system. INSTALLATION The authority identified EDSA, one of the arterial and busiest roads in Manila, for the first phase of the surveillance project. Thousands of cars and buses ply this route on a daily basis. Earlier, the authorities managed the highway through round-the-clock manual patrolling. This was done by spotters who worked in 3 shifts and shared updates via radio communication. Given the obvious limitations of manual patrolling, the MMDA decided to install a surveillance system consisting of 50 Axis network cameras that were placed along the highway.
Effective monitoring, the ability to remotely access live or recorded video footage of the highway helps the agency to effectively monitor traffic. The live footage is analysed and posted via Twitter feeds to alert motorists, thereby avoiding traffic congestion. The authorities can also observe situations such as accidents,
flooded areas, stalled vehicles, etc. and initiate action immediately. The high image quality of the cameras is also an important tool in identifying persons or vehicles involved in accidents. The solution allows police authorities to zoom into license plates of vehicles and identify them. The constant surveillance also ensures increasingly effective execution of tasks by traffic enforcers. Moreover, the PoE technology in the Axis network cameras allowed the placement of the cameras at a superior height to capture an unhindered view of the highway. RETURN ON INVESTMENT (ROI) The solution is being used widely in the implementation of the government’s ‘No Physical Contact Policy’ and has proved to be very cost-effective. In subsequent phases of the project, MMDA intends to add more cameras to expand the scope of traffic monitoring. The agency also plans to install cameras in flood prone areas to help in flood control monitoring. In addition, the MMDA has also tied up with ABS-CBN, the largest broadcast network in the country, to report traffic situations in Manila. MMDA will make camera footage available to partner organisations to help them monitor traffic without having to invest in cameras. Employee Self Service, which helped the employees view their day-to-day attendance, apply for leave/tour, amongst others. JK Tyres further required a record for visitors, so we delivered Visitor Management software, which helped them create a visitor pass, fetch visitor records and generate reports of the same.
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More than 60 Infinova Cameras have been deployed at the Airports Authorities of India headquarters SUBMITTED BY INFINOVA
nfinova was the most preferred CCTV OEM by Airport Authorities of India to combat terrorism and increase security measures at Airports across India. Over 6,000 Infinova video surveillance cameras, including highspeed PTZ domes, mini domes and fixed cameras, most of them with vandal-resistant day/night functionality are deployed across 62 Airports in India. About 38 Airports are deployed with Infinova Video Management Software V2217 and rest with Third Party Video Management Software. Since these cameras are ONVIF, they are able to communicate to a Third Party VMS. Some of the airport locations are also deployed with Infinova DVRs and switchers.
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Infinova was awarded with an upgradation project for 30 airports in June 2016, replacing Third Party Cameras and Software and also upscaling existing Infinova installations.
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About 200 Infinova cameras were deployed in 2016, some for new airports and some for new phase requirements, at Cudappah, Jaipur, Pune, Lucknow, Vijaywada, Hubli, Safdarjung Airports. The cameras are being displayed on Infinova Video Management Software V2217 Infinova also has an installation base at AAI Headquarters in Delhi- Rajiv Gandhi Bhawan. More than 60+ Infinova Cameras
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have been deployed at the AAI headquarters, all working on Infinova Video Management Software V2217. One of the largest airport deployments for Infinova cameras was in 2012, at Chennai and Kolkata airports. Over 1,170 cameras have been deployed in these Airports to ensure Public Safety and Security. All the cameras are being displayed on a Third Party Video Management Software. The list below highlights names of the Airports where Infinova Solutions are deployed: Tirupati | Agra | Agatti | Jaisalmer | Chandigarh | Dimapur | Gaya | Jamnagar | Jodhpur | Jorhat | Lengpui | Lilabari | Ludhiana | Mangalore | Nagpur | Patna | Shimla | Silchar | Texpur | Trichy | Vizag | Varanasi (Domestic) | Varanasi (International) | Jaipur (Domestic) | Jaipur (International) | Baroda | Coimbatore | Leh | Pune | Agartala | Bagdogra | Guwahati | Imphal | Dibrugarh | Ranchi | Ahmedabad (Domestic) | Ahmedabad (International) | Bhopal | Bhuj | Surat | Goa | Vadodara | Calicut | Trivandrum (Domestic) | Trivandrum (International) | Amritsar | Lucknow (Domestic) | Lucknow (International) | Udaipur | Srinagar | Jammu | Madurai | Cudappah | Vijaywada | Hubli | Safdarjung | Indore | Rajkot | Bhubaneshwar | Kolkata | Chennai | Rajiv Gandhi Bhawan (Corporate)
Dahua offers transport security to 5,000 buses in Guadalajara, Mexico
DAHUA SECURITY EQUIPMENT Dahua plays a vital role in protecting drivers and passengers on buses in Guadalajara by providing more than 1,250 pieces of security equipment for over 5,000 buses. These devices include: Dahua CA-DW480D700TVL Mobile Dome Camera features 3.6mm fixed lens (2.8mm optional). The vandal-proof analogue cameras are installed beside the driver’s seat, in the middle of the bus and at the rear, monitoring all the areas inside the bus. With IR LEDs range up to 10 meters, it can deliver great day/night performance in any lighting conditions. Dahua 0404ME-U-GC, a 4 Channel Mobile Standalone DVR is set at the middle front of the bus, which supports SXGA real-time live view and full channel synchronous real-time playback. It helps record traffic from the front and two sides outside the bus.
The solution enables live video and access to video storage in low-bandwidth conditions. It can use 3G to deliver access as evidence in an emergency SUBMITTED BY DAHUA TECHNOLOGY INDIA PVT. LTD.
Customer Guadalajara is the capital and largest city of the Mexican state of Jalisco and the seat of the municipality of Guadalajara. Mexico's fourth most populous municipality is reported to be challenged by crime including robberies, assaults, car thefts, etc. Mass transit is generally considered unsafe. Purse-snatching and armed robberies have been common on buses. Drivers sometimes illegally put the bus fare in their own pockets. Another issue addressed by the new system was traffic accidents, which remained untracked without security cameras. To reduce serious crimes that continued to take place on buses, security cameras were required to be installed on all buses by transport regulations since 2014.
“It’s a great honor to cooperate with a local agent company and system integrator in such a project. We are proud to provide value-added products and service to our clients, and to make an effort in securing the safety of people and assets in Guadalajara. With Dahua’s outstanding products and proven mobile solution, I know there will be chances for more cooperation within Mexico. William Zhou
Sales Director, Latin-America Dahua Technology
POSITIVE RESULTS A reliable system is the key to operating video surveillance in moving vehicles. Dahua perfectly fits the requirements by offering a stable, smooth and ruggedised system. With the equipment of specialised cameras, DVRs and software platforms, high solution videos can be captured both inside and outside the city bus, while traffic conditions can be detected in advance to avoid accidents. Dahua Technology enables live video and access to video storage in low-bandwidth conditions. The solution can use 3G to deliver this access as evidence in an emergency. The solution also provides other extended functions, such as people counting, bus route management, etc. “It’s a great honor to cooperate with a local agent company and system integrator in such a project. We are proud to provide value-added products and service to our clients, and to make an effort in securing the safety of people and assets in Guadalajara. With Dahua’s outstanding products and proven mobile solution, I know there will be chances for more cooperation within Mexico,” said William Zhou, Sales Director, Latin-America, Dahua Technology.
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California Airport turns to Pelco Fresno Yosemite International Airport leads the way in adoption of advanced VideoXpert platform SUBMITTED BY PELCO BY SCHNEIDER ELECTRIC
THE CUSTOMER Located in the Central San Joaquin Valley, Fresno Yosemite International Airport (FYIA) is a regional aviation hub in the heart of California that serves more than 1.2-million passengers annually. The airport is home to eight different airlines that provide non-stop service from FYIA to 10 different domestic and international locations. The airport encompasses more than 2,000 acres, and features two runways and associated taxiways that are capable of accommodating most airline fleets. As with any airport, the use of video surveillance is absolutely critical to ensuring the safety and security of both passengers and staff at FYIA.
With this operating system, video clips are correlated and it makes it very easy for anyone to see the whole incident even though it involves separate recorded video from different cameras. Joe Maskovich
Chief of Public Safety, Fresno Airports
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THE CHALLENGE One year ago, as part of what was essentially a never-ending process of evaluating and upgrading surveillance technology where it was needed, the airport’s security team, which was led by City of Fresno Airports Chief of Public Safety, Joe Maskovich, reached out to its longtime systems integrator, Angstrom Technology Group, to look at incorporating next-generation surveillance hardware and software into its current infrastructure. Since Angstrom became the airport’s integrator of choice nearly 11 years ago, David Lascano, the firm’s owner, said the company has made a concerted effort to install surveillance technology only from Pelco by Schneider Electric because of the company’s track record of providing reliable, high-quality products. FYIA
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initially began with approximately 50 analog cameras in the early to mid-2000s, but the system has now grown to more than 200 cameras, the majority of which are IP. Among some of the other surveillance hardware recently installed in FYIA include 11 high-definition decoders, one gateway server, one core server, two 48-terabyte and three 36-terabyte video storage servers and one workstation within the airport’s communications center. However, in addition to these significant hardware upgrades, the airport’s security operators also needed a video management system (VMS) that could simplify some of the most complex day-to-day challenges that the airport faced and provide exceptional situational awareness to help identify and mitigate threats as they are identified. THE SOLUTION While the security team at FYIA had successfully used the Endura and Digital Sentry video management systems for years, stakeholders wanted to further enhance functionality of the VMS used to provide security professionals with the ability to make fast, effective decisions in the event of a threat. For example, if an incident involving a traveller occurs in the airport, surveillance system managers must piece together clips from individual cameras to be able to retrace that individual’s steps through the terminal. However, with VideoXpert, that process has become effortless, allowing operators to export the entire investigation as a single file and share with the proper authorities. “With VideoXpert, you can tailor the investigation and bring all of the cameras into the timeline simultaneously,” explained Lascano. For example, if a passenger walks into the terminal at 9 am. and a security event occurs involving that particular passenger, operators can trim footage to include a specific incident at a specific time as that passenger walks through the terminal.
for Video Surveillance Solution At its core, VideoXpert maintains a database of cameras and recording devices that can be managed through a convenient Web-based interface where operators can configure and manage the system functionality. VideoXpert’s Op Center supports upto six uniquely configurable monitors, each capable of displaying upto 16 video streams simultaneously. “Having that existing infrastructure in place helped tremendously,” said Lascano. “It was very simple. The migration tool worked perfectly and setup was minimal.”
We’re also adding thermal imaging cameras that will help us with intrusion detection. We are constantly examining the solutions we have in place and looking at ways to improve how we conduct investigations, provide operators with a greater amount of situational awareness and streamlining business operations. Our systems are a work in progress, and we’re glad to have a partner in Pelco that will help us be successful. Joe Maskovich
Chief of Public Safety, Fresno Airports
Having over 200 cameras – many of which are of the fixed variety – Maskovich added that this capability within VideoXpert also simplifies the entire process for investigators charged with reviewing incidents. “With this operating system, video clips are correlated and it makes it very easy for anyone to see the whole incident even though it involves separate recorded video from different cameras,” said Maskovich.
While the security staff was a bit apprehensive about having to learn a new VMS, having Endura still running in the background provided them with the ability to become more familiar with VideoXpert. “One of the things that simplified the transition for us is that we had both systems running in parallel. They could use either system and we made both workstations available so they could be logged into both systems simultaneously,” he said. “We’re deploying cameras all the time and expanding surveillance beyond the terminal to cover our entire perimeter,” concluded Maskovich. “We’re also adding thermal imaging cameras that will help us with intrusion detection. We are constantly examining the solutions we have in place and looking at ways to improve how we conduct investigations, provide operators with a greater amount of situational awareness and streamlining business operations. Our systems are a work in progress, and we’re glad to have a partner in Pelco that will help us be successful.” For more information please visit www.pelco.com
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Matrix VYOM – An Authenticated Multi-Tenant Cloud based People Mobility Solution
HE MEDIUM IS THE MESSAGE RNI NO. MAHENG/2015/63969
RNI NO. MAHENG/2015/63969
The Indian Universities and education institutions had experienced unprecedented unrest in the recent past. There were number of violent incidents reported at university campuses across India.
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RNI NO. MAHENG/2015/63969
RNI NO. MAHENG/2015/63969
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Available on Pads/Tablets
Security Industry Issues Need Speedy Resolution
The Indian Universities and education institutions had experienced unprecedented unrest in the recent past. There were number of violent incidents reported at university campuses across India.
Controlling False Fire Alarms in Care Homes with AlarmCalm
MANAGING STUDENT CRITICAL UNREST AND INFRASTRUCTURE VIOLENCE the launch of revolutionary Matrix announced People Mobility Management solution. It’s a smartly designed cloud SECURITY REIMAGINED on University Campuses Beyond Biometric Solutions
The Oil and Gas security and service market size is estimated to grow from US $26.34 Billion in 2015 to $33.90 Billion by 2020, at an estimated Compound Annual Growth Rate (CAGR) of 5.2% from 2015 to 2020.
Saas-Vaas Market is Growing Rapidly
based system that uses services deployed on a cloud server Available on Pads/Tablets
The Indian real estate market is expected to touch US$ 180 billion by 2020. The housing sector alone contributes 5-6 per cent to the country’s Gross Domestic Product (GDP).The market size of this sector is expected to increase at a Compound Annual Growth Rate (CAGR) of 11.2 per cent.
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R AUTOMATION, SECURITY AND FIRE SAFETY PROFESSIONALS SUBMITTED BY MATRIX SECURITY SOLUTIONS
COSEC VYOM is an emerging next technology solution that supports add-on modules such as Time-Attendance, Access Control, Employee Self Service, Visitor Management, Cafeteria Management, Field Visit Management, Job Processing and Costing and Contract Workers’ Management.
“Traditional applications have proven to be an inadequate solution in catering the needs of SMB and SOHO sized markets. With no initial investment, COSEC VYOM promises more achievement with minimum resources. It reduces the cost of assets needed in the form of hardware, software and network devices. It is specifically designed to provide cloud based TimeAttendance and Access Control solutions that offer a superlative range of suppleness in attendance policies, integration and report generation” said Jatin Desai, Product Manager, Matrix.
SCALABILITY: COSEC VYOM is a modern age solution for complex organisations having multiple locations spread across geographic regions operating in different time zones. It encompasses one million users and 65,000 devices.
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INTUITIVE: Managers/Supervisors/Employees can leverage the benefits of Time-Attendance and Access Control solutions with any internet enabled device(s) such as PCs, Macs, Tablets and Smartphones.
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COST-EFFECTIVE: With minimum cost, COSEC VYOM provides maximum gain as it requires no upfront investment. Moreover, it reduces the cost of assets needed in the form of hardware, software and network devices.
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Traditional applications have proven to be an inadequate solution in catering the needs of SMB and SOHO sized markets. With no initial investment, COSEC VYOM promises more achievement with minimum resources. It reduces the cost of assets needed in the form of hardware, software and network devices. It is specifically designed to provide cloud based Time-Attendance and Access Control solutions that offer a superlative range of suppleness in attendance policies, integration and report generation M
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Jatin Desai Product Manager, Matrix INSTANT ACCESS TO UPGRADES: COSEC VYOM is a smooth, independent solution that eliminates complexities of maintaining the server. It gives you the benefit of automatic regular software upgrades. INCREASED PRODUCTIVITY: COSEC VYOM automates all Time-Attendance and Leave Management process right from recording entries to report generation through real-time updates. EASY INTEGRATION: It provides flexibility to export attendance by seamless integration with third party payroll system. To secure your premises, COSEC VYOM allows easy integration with third party hardware such as Video Surveillance, Turnstile, Boom Barrier, Tripod and more.
BUSINESS MEDIA FOR GLOBAL SECURITY BUYERS
mySMAhome.com
FIRE SAFETY TRAINING MARKET IN INDIA IS GROWING AT A VERY FAST PACE Kunal Zatakia, Director of Swastik Synergy Engineering Pvt. Ltd. talks about the fire safety industry’s latest developments, awareness and the company’s initiatives and market growth SUBMITTED BY SWASTIK SYNERGY ENGINEERING PVT. LTD.
How is the fire safety industry emerging in India? We are very optimistic about the future. The policies of the government and ‘Make In India’ initiatives will yield good results in due course as these are policies with a difference and has a futuristic approach. They will lay a solid foundation and will fructify with good results soon.
services is our highlight point. We believe in developing a relation with our esteemed customers, rather than doing sales. We have kept our marketing communication simple and target audience oriented. We have made our presence in major trade exhibitions both nationally and internationally and release our advert in related premium print media.
What are the Challenges for Swastik Synergy in the various industry Sectors? The main challenge is perhaps fire safety in itself, irrespective of whether we are talking about people, property, environment, preservation of historical heritage or industrial production. Fire safety must feature high on our list of priorities because all too often, it is put in place to solve What strategy has been adopted by problems after the accident. Swastik Synergy for competing in the Which are the top causes of fire according global market? The quality of the product with to you? international approvals and after sale Top causes of fire are Electrical short circuits, Electrical equipments, Heating equipments, Cooking equipments, Improper storage of flammable substances. What are the latest initiatives by your company in the fire protection market? We believe in the highest quality of the product hence, have obtained international approvals like UL on some of our products and are also proposing to add more products.
What is your vision for India’s Fire safety industry? For the growth of the Fire safety industry, various codes and standards need to be upgraded. Implementation of the codes by the governing bodies will play a major role in this.
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What is your company’s future plan? To develop new Fire Suppression systems and obtain their international approvals like UL, FM, LPCB etc.
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Kunal Zatakia Director, Swastik Synergy Engineering Pvt. Ltd.
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How is the fire safety training market in India? Fire safety training market in India is growing at a very fast pace with various companies, bodies, associations focusing on the same. Is Fire safety training given importance in the various industries? Yes, with the introduction of new NBC and adoption of new BIS standards for various products, the industrial sector is more concerned and promoting training of fire safety measures. What are the new R&D/ Training Initiatives undertaken by Swastik Synergy? We have developed a new R&D centre at our factory with a team of qualified engineers.
Integrated Security Solutions
is Poised to Change the
Maintenance Service Models BY *******
SUBMITTED BY COMPUAGE INFOCOM LTD.
Be it technical support, on-site engineering help, or worker training, outcome-based industrial maintenance services can provide the specific support to help maximise productivity, minimise operational risk and meet business goals
ome of the most successful industrial goods manufacturers are becoming world-class service providers—a strategy that can significantly increase revenue and, to an even larger extent, profit. Surprisingly, it’s not the particular markets served or the structure of an organisation that distinguish the best service providers; it’s the right service mindset and management approach. Service can be a highly profitable business in its own right for industrial goods companies, generating a better and faster return on investment than large-scale R&D programmes, new production facilities or acquisitions. For many firms, investing in service is the only way to sustainably grow their profits in the current economic environment. It’s also a strategic ace.
Outstanding service can elevate a company above competitors in an increasingly challenging technical environment, where differentiation based on products alone can be costly and difficult to achieve. And it enables the top performers to create growth opportunities even in a flat market. When compared globally and asking about How the post sales service and maintenance scenario in India is, Yogesh B Dutta COO CP Plus said, “With its vast demographics, knowledge levels, distinct usage habits, and infrastructure availability India presents a unique opportunity for post sales service and maintenance. Considering that consumers have more options of choose from than ever before, the significance of a strong after sales support team has become inevitable. It’s no longer about the product only, but the cumulative experience.”
Meanwhile, Robbin Shen, Director, India & SAARC Region, Dahua Technology India Pvt Ltd. said, “Well, the post sales service and maintenance matrix in India is improving. These two essential needs are critical factors that play a crucial role in the success. Many companies have started introducing RMA service with assured delivery in less than a week. Some are opening more customer care centers across the country so that the issues are resolved locally with least waiting period. As per the findings of American Express Customer Service Barometer, 76% of the Indian consumers are ready to shell out 11% or more for excellent customer service. In fact, 67% of Indian consumers have paid more for a product or a service to a company with a good track record in postsales customer service. However, according to Sanjeev Sehgal, Founder & MD, Sparsh, “More than 50% of the security market is unorganised because of which the post sales service maintenance scenario in India is very bad. Most installers
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omitted. As a result it was a regular issue that absence of relevant footages when needed, alarms were not triggered when expected, etc. had marred the perception about the efficiency.
Considering that consumers have more options of choose from than ever before, the significance of a strong after sales support team has become inevitable. It’s no longer about the product only, but the cumulative experience Yogesh Dutta COO, CP PLUS
are uneducated. So the installations are not proper, there are regular performance issues and overall there is no result at the user’s end. So the market growth is not as expected.” In the e-security domain, structured services post-sales is the key. Typically, enterprises go for procurement of e-security equipment for various compliances and standardisation reasons. However, many a times the structured maintenance part of this is
Ajith Menon, Vice President, Operations, ZICOM said, “Electronic Security equipment need structured servicing like Preventive Maintenance, Health Checks and Health monitoring to be effective. This is why, we, at Zicom, call this as Annual Services Contract (ASC) instead of cliché AMC. We are not here to maintain the equipment, but to get into a contract with accountability by bundling Health Check and Monitoring in the offering.” He further added, “Over a period we have seen that the domestic market is growing increasingly aware of this scenario and is getting serious about the servicing of e-security equipment as a norm. Thanks to law-enforcement agencies, digitisation of society and over-all improvement in the quality of life – people now seek accountability and dependency as an offering.” Every industry has its own challenges to deal with, for instance minor adjustments to variables such as time taken to carry out repairs can have huge consequences, and IoT technology – sensors and real-time monitoring – can give big clues about what should be adjusted. Solving thousands of problems every day with their clients’ offsite or mobile machinery and equipment, companies are able to make the leap to “predictive maintenance” – fixing problems before they occur.
“While post sales service and maintenance have assumed a critical role in modern day consumer markets, it is important that channels are empowered with the right information, service backup, collaboration, product ranging, backed by adequate training to provide a seamless customer experience,” said Yogesh Dutta and added, “Toll free support, service center information or details on support programs offered by vendors should be readily available with re-sellers so that they can pass on the information to customers.” So, what sorts of challenges have been seen in the industry? According to Sanjeev Sehgal, “Qualified and trained manpower for execution of post sales services is not available. Where it is, high-cost becomes a major issue, and the customer is not ready to pay extra for this.” Robbin Shen opines, “The challenges are lack of coordination among after sales, customer care, billing and accounts departments. There is no standard procedure in the resolution of customers’ grievances. Inadequate skilled manpower, complex procedures and legacy instruments also hamper regular maintenance.” The criteria and the variations in the performance ranges can be valuable to industrial service providers as a means of benchmarking their performance against true peers. There’s no uniform model for building a world-class service business. So whatever be the challenges, there is scope for opportunities. “As for the opportunities this particular segment has opened up employment potential for skilled customer relations professionals and maintenance personnel. Besides that they have enabled customers to become more knowledgeable about their products, technologies and services,” said Robbin Shen.
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Sanjeev Sehgal, also added, “There is a huge opportunity in this segment if the above mentioned challenges can be overcome. If a company in the organised market segment can provide good service at reasonable cost and timely implementation, there is a huge prospect of growth in this sector. The use of network software is becoming at par with hardware. So if one can satisfy all conditions, the opportunity is immense. Ajith Menon pointed, “A Wide range of ever changing products is a challenge, shelf life is another challenge. Many a times, you find cheaper options over the Internet and people tend to outright purchase security equipment thinking it will suffice their security requirements without even looking at whether these adhere to a common standard.” “Well, there is opportunity too. Buying a security gadget alone is not going to make you secure. We once used to consider selling of gadgets as the end of a sale. Today, we consider this as the beginning of a sale since using them effectively and servicing them regularly can only ensure the desired results. This space is our opportunity,” said Ajith Menon and stated that to embark upon this opportunity: You need wide spread service network across the country. You need capability to service multi-brand atmosphere under a single umbrella. You need expertise and right suppliers to source spares. Further, service builds a two-way bridge with customers, increasing communication and intimacy—and the ability to improve new products. Agreeably Yogesh Dutta said, “Over the years, customers have evolved in the way they learn about products, make purchase decisions and communicate. Experience centres for instance, are helping address the evolving customer
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behaviour by allowing brands to redefine and share a new service vision. Once the very basics of customer service are in place, brands will be able to integrate customer touch points thereby maximizing loyalty.” Robbin Shen highlights exactly how attractive service returns are across different industrial clusters—and how to achieve them through customer loyalty. “By providing prompt customer service and good maintenance, companies can win the customers’ confidence and thereby their loyalty. A satisfied customer will not only be loyal but also ipso facto turns out to be the company’s unofficial Brand Ambassador in the long run. By being supportive during critical juncture and resolving their problems companies regain customers’ trust and loyalty which are imperative in consolidating
The way forward is to have an effective Customer Service & Maintenance Departments which are equipped with more manpower and modern technologies. As customers’ patience is getting thin in this fast moving digital world, quick intervention and resolution are the only way to keep the customer intact Robbin Shen
Director, India & SAARC Region, Dahua Technology India Pvt. Ltd.
the company’s image, revenue,” he said.
position
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Meanwhile Sanjeev Sehgal points, “Security is an electronic product. A lot of wiring is involved at each stage. So it is very common that the system may have certain problems. Thus if a customer gets proper maintenance at a reasonable budget, the customer loyalty increases.” Service market characteristics vary significantly across clusters and certainly there are varied services initiates from time to time. Considering the Security and Fire Safety domains, Rajiv Mathur said, “At Sparsh the TAT (turn-around-time) for service of under-warranty products is 48 hours, which is achieved at a 98% success rate. In case of out-of-warranty products, the technology has evolved in the past 3 years by manifold. Nevertheless, 95% service is provided for products dating as old as 5 years.” In Ajith Menon’s view, “While the security and safety domain is ever improvising on the product line, the over-all service line had very nominal innovations in recent times. We believe that remote monitoring as one of our contributions. We have developed an ecosystem wherein any brand/make of equipment shall be connected across on a common monitoring platform. Building sensibility in the algorithms at the backend in this IoT model is the key. I would say, this is the area which sees improvisations regularly.” According to Robbin Shen, “Many companies in these fields have recently introduced online registration and resolution systems. Some are even using the social media route to get their customers’ feedback. Procedures have been simplified and the waiting time drastically reduced by self-managed resolution in customer centers. Apart from setting up toll-free numbers. CRM training and workshops are becoming a regular feature.” Meanwhile Ajith Menon added, “A machine is not going to secure you, instead the structured servicing and the right use of it will. When customers move from ‘compliance’ to ‘purpose’, they need service partners and not suppliers. Service partners are loyal to the ‘purpose as that’s their core
According to Robbin Shen, “Many companies in these fields have recently introduced online registration and resolution systems. Some are even using the social media route to get their customers’ feedback. Procedures have been simplified and the waiting time drastically reduced by self-managed resolution in customer centers. Apart from setting up toll-free numbers. CRM training and workshops are becoming a regular feature.” Meanwhile Ajith Menon added, “A machine is not going to secure you, instead the structured servicing and the right use
If a company in the organised market segment can provide good service at reasonable cost and timely implementation, there is a huge prospect of growth in this sector. The use of network software is becoming at par with hardware. So if one can satisfy all conditions, the opportunity is immense Sanjeev Sehgal Founder & MD, Sparsh
of it will. When customers move from ‘compliance’ to ‘purpose’, they need service partners and not suppliers. Service partners are loyal to the ‘purpose as that’s their core business vis-à-vis for customers, their loyalty lies in serving this very purpose.”
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business vis-à-vis for customers, their loyalty lies in serving this very purpose.” Security Solution providers, by contrast, provide a full range of knowledge-based services, including maintenance, repair, upgrades, retrofits, asset management and operations outsourcing. They have a higher average share of service business (25%), but relatively lower service margins (42%) than the components-and-products cluster, as their mix of services includes more labour and expertise-based services. So what is the way forward?
In Robbin Shen’s view, “The way forward is to have an effective Customer Service & Maintenance Departments which are equipped with more manpower and modern technologies. As customers’ patience is getting thin in this fast moving digital world, quick intervention and resolution are the only way to keep the customer intact. More companies are upgrading or revamping or modernising their departments for rapid deployment of their delivery mechanism. The famous adage “If you take care of your customers’ needs, they in turn will take care of your success and wellbeing” is more
“Brands are actively working towards understanding the changes in the consumer behaviour and adapting to them accordingly. Initiatives to engage more intensely with customers and get more accurate insights on its target market so as to leverage the derived propositions are the way forward,” said Yogesh Dutta . Systems companies aim to offer the same breadth of service as equipment makers, but this group, with its close link to the installed base, focuses more on operations support and asset management. “As technology advances, the number of active cameras also increases and the role of analytics software also rises. To handle it, manpower is required. So under the national skills development programme, job roles to maintain security systems have been defined. Thus, more hands will be available for this segment in the coming days,” said Sanjeev Sehgal.
We have customers, who don’t mind delaying a coveted inauguration until their fire alarm system and intrusion alarm system are installed and tested. The market has become aware of the importance of these systems thus, opening a huge avenue for service providers Ajith Menon
SEPTEMBER 2017
Vice President, Operations ZICOM
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relevant to Post Sales Customer Service and Maintenance Departments as they decide the image of the company. “Today we have customers who handle Gold ornaments at counters and these counters are not allowed to function unless the cameras facing them are working and recording. We have customers, who don’t mind delaying a coveted inauguration until their fire alarm system and intrusion alarm system are installed and tested. The market has become aware of the importance of these systems thus, opening a huge avenue for service providers. When it comes to customer owning these equipment, having an experienced and expert service partner is the only solution. National presence and technological capabilities are your basis of existence. Multi-brand servicing capability becomes imperative particularly in distributed atmospheres and so does a 24X7 health monitoring. Thus creating a multi-tier service infrastructure is the way forward,” said Ajith Menon. By 2020, it is said, service revenue is likely to nearly double. The reason is clear: In the recent downturn, industrial companies discovered that a well-managed service business can keep growth humming even when capital expenditure is low. Indeed, findings reinforce the value of service as a growth engine for manufacturers.
MAINTENANCE AND SUPPORT Improve Operations with Industrial Support Services The paradigm of service strategies will shift from corrective to preventive and predictive maintenance services over the next five years SUBMITTED BY PRAMA HIKVISION
POST SALES SERVICE AND MAINTENANCE SCENARIO IN INDIA You will see a plethora of brands spread across every nook and cranny of the country, but the irony of all best brands – is mainly about providing an effective after sales service to consumers. It is nowadays used as the cutting edge marketing tactic in pushing the product’s sale across the category of a surveillance industry.
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So, what actually occurs when one of your newly purchased product just stop working? It’s not that complicated now to acquire the service as it was before. It is the most essential element in customer service that how we describe a customer service vision. It’s a shared definition of outstanding service.
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“The key to generate maximum footfalls is surely the better after sale customer service. There is a huge demand from customers for after sale services which needs to be targeted by the various brands so as to trigger more profits and create brand’s value in customer’s mindset. This in turn is also offering ample business opportunities,” said Hitesh Chawda, Senior Manager Customer Care – Service, Prama Hikvision.
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In current market conditions as per customer view point service should be categorised in 3 different principles. These service principles are as follows: 1) Easy 2) Recognised 3) Solved It is essential to see high level service and business goals gaining any traction. The fate of a brand relies mainly on product portfolio and after sale service it offers to the customers. When it comes to an after sales service, it plays a significant role in propelling more customer footfalls so as to target more profits simultaneously. Looking at the statistics, after sales services market is evolving inch by inch. CHALLENGES Service is any act or performance that one party offers to another that is essentially intangible and does not result in any ownership. The major challenges in service marketing arise from the basic characteristics of services like Intangibility, Heterogeneity, Inseparability and Perishability. They are known by acronym IHIP. These characteristics have been staples of service research for more than two decades. All of these characteristics pose
specific challenges and requires explicit strategies. Hitesh Chawda explained about the most challenging scenarios in customer support: • Customer is angry and not ready to wait because of mission critical requirement of surveillance products • There is an outage or other crisis • Customer requires support for Burn and Damage • Inability to understand technical criteria due to inadequate technical background OPPORTUNITIES • We were successful to grab more market share and brand value through effective services to customers. • Now we are touching our every valued partner through new services implemented and which results in more aggrandise service. • Security products are infrastructure products and after sales services is an important concern for all customers. Understanding this we have focused on after sales services since the beginning. Now, after understanding the pain of the customer, we have modified and
keep them at the highest level or a level below. There are actions we can take and behaviours we can measure that create long term relationship between brand and customer. We believe that to build a loyalty when brand customers are aligned on 7 key factors. • Emotional Dependence • Structural Dependence
• • • • •
implemented our new services so that customers can get more effective service. Easy to approach Get on time service Have more access to branches at various locations Get cost effective services Quick access
NEW SERVICE INITIATED SO FAR To ensure prompt resolution of customer complaints and to achieve above mentioned key points, on our part we have established service pillars such as; • Strong and Skilled Level 4 RMA Center. • Free Pick up and Drop service for easy and cost effective approach of courier transaction. • Replacement and Level 2 Repair support from Branch level for our valued partners. • Advance replacement for special projects and economical products. • Standby products as a special support for projects. • Outstanding support for Heavy Burn and Physically damaged products at no cost for all our valued partners. CUSTOMER LOYALTY Emphasising on customer loyalty Hitesh Chawda said, “Existing customers play even a greater role in changing brand value and
• • • • •
Business Dependence Satisfaction Performance Economical Value Proposition Strong and Supportive after Sales Service”
WHAT IS THE WAY FORWARD? “We are entering an IoT era where billions of devices will be able to collect and transmit data via the internet, so much so that Gartner recently forecasted that there will be 6.4 billion connected things used worldwide in the future. Through new techniques and new surveillance industry standards, we will try our level best to implement new processes. We will apply easy and compatible process so that the customer can also get easy and quick service.
Existing customers play even a greater role in changing brand value and keep them at the highest level or a level below. There are actions we can take and behaviours we can measure that create long term relationship between brand and customer
We will implement new service and customer will get shipper in and shipper out status,” explained Hitesh Chawda Try to avoid less communication and get service at customer door steps. “New techniques with the best services will be applied in our upcoming process. For coming few years, we plan to continue building excellent service in this domain by creating more touch points for our valued customers. Overall, we plan to strengthen our services in this domain countrywide,” he concluded.
Hitesh Chawda
Senior Manager Customer Care – Service, Prama Hikvision
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ON-TIME SMART, SOLUTIONS AND DIVERSE SOFTWARE RANGE OFFERED BY BIOMAX
One stop place for a complete time attendance & payroll solutions SUBMITTED BY BIOMAX
iomax is the brand n a m e of Rhythm Technologies established in the year 2014 and has evolved as a pioneer in manufacturing biometrics machines and providing biometrics solutions to varied industries including schools, colleges, government organisations and many other corporates. We have offices located in Ahmedabad, Mumbai, Delhi and Bangalore. With our wide spread of network, today, we can reach out to every part of the country and beyond. Rhythm Technologies has provided biometrics solution to eminent corporate like L&T, RIL Jamnagar, Kalptaru Power and Arvind to name a few. We are a leading company in Fingerprint, Vein, Facial and Palm based biometrics solutions. We manufacture highly efficient devices for biometrics solutions to name a few of our best devices we have X990, K30 Pro, uFace 302, etc.
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We also provide best devices for RFID and card based authentication with our devices -- S990A and KR 500.
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The Biomax team not only focuses on biometric attendance system, but also has a complete solution for time attendance & payroll solutions. Our smart time attendance and payroll software is simple, affordable, reliable and trusted software too.
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spend more time to calculate an employee’s attendance data.
SMARTOFFICE TIME & ATTENDANCE SOFTWARE: SmartOffice Suite is an advance level Time & Attendance Software with features of Desktop, Web, Cloud & Employee Self Service, which helps you to manage your employees Time & Attendance data including overtime, leave, multi-shift, comp-off, etc. through browser and mobile. DESKTOP SOFTWARE: SmartOffice Desktop is useful for SMEs with fewer employees, which provides single location solutions. It provides a complete Time & Attendance Solutions for your employees. WEB SOFTWARE: Smart office web is suitable for multiple locations to gather employee data/ records from a centralised system. It’s very impressive and easy to use interface that gives instant real time awareness to effectively manage time & attendance data virtually from anywhere. SmartOffice Time & Attendance software dramatically reduces time to process an employee’s Time & Attendance data. You don’t have to
EMPLOYEE SELF SERVICE: For an employee his/her own attendance is an important thing, SmartOffice Employee Self Service features gives them a clear idea of their attendance. Employee Self Service dashboard is very simple and attractive, it helps them to get all the relevant information in an comprehensive format. Every employee can access their attendance details like in-time, out-time, leave status, etc. Smart Office Payroll: Smart office 365 is a SaaS (software as a service) based Time & Attendance software delivered through web browsers or mobile applications. It is hosted in a world class data center managed by experts. Biomax has one roof top Time Attendance & Payroll Solution for Retail, Education, Corporates, Banking, Healthcare, and Transport & Service Industry. Push Data Technology: Our Push data technology helps our client to manage multiple location time attendance data in a single server by eliminating the server installation cost at each location. We at Biomax are continuously working towards innovating new technologies and features to include in our devices so that we can provide the best solutions to each of our client. To know more detail contact our sales department and we will be very happy to assist you for all your biometrics and attendance requirements.
eSSL’s SOLUTIONS ARE ECONOMICAL AND PACKED WITH QUALITY
With a wide range of security solutions, eSSL caters to various industries Submitted by eSSL Security
eSSL is India’s largest Biometric Time & Attendance and Access control Company with over 5,00,000 customers across the world. Stated on 2002 in Bangalore, currently, there are 13 branch offices in major states of India, our wide channel network covering all the districts of India.
Palm & vein Recognition: eSSL Vein & Palm devices provide better security. It is hygienic, fast, accurate and easy to use. This system is suitable for labour intensive areas, where we face difficulties for fingerprint technology.
friendly canteen management system can authenticate the employees, print coupons real-time and sends data to the server. This enables easy and quick to access to the canteen reports.
RFID Smart card technology: Our RFID Smart card technology based products are used in many applications to automatically identify objects or people for attendance/ access/membership and tagging goods for inventory control.
Smart Locks: eSSL fingerprint lock offers state-of-the-art single door management solution that provides you with unmatched options. There are three user levels available to manage the system effectively administrator, supervisor and user. An administrator or supervisor can do add, delete or change users very easily at the lock. Apart from fingerprint locks, we have Face lock, RFID based hotel lock, wireless lock & biometric based glass door lock. In today’s scenario, the hotel industry opts to have these locks to secure their valuable property and guests. Our RFID based hotel locks helps them to maintain all the hotel details which is done by Hotel Lock Software and eliminate any miss happenings.
Entrance Control Systems: We offer total entrance control solutions which includes Turnstiles, Flap Barrier, Parking Barrier, Swing Barrier and Walk through metal detector. Our entrance control products can eSSL Products & Solutions: Biometrics, be integrated with our biometric attendance T&A, Access control, Turnstiles, Flap barriers, and access control products, which makes Swing Barriers and Boom Barrier, Guard easy to get detailed report of visitors entry exit details and also manage employees in/ Patrol System, Hotel and Bio Locks. out log details of that particular premises. Time & Attendance Solutions: eSSL Time and Attendance management solutions are built on well proven Client/Silent or Web Based technology integrated with Biometrics (Fingerprint/Face/Vein/Palm) and smart card readers, which help in managing attendance of all employees who are spread across various locations, branches and departments. Fingerprint Technology: With a combination of fast algorithms and high reliability, eSSL’s fingerprint technology has been used in various applications such as time attendance Control Systems, banking, Access Control Systems: eSSL IP linked canteen management, retail, hospitality and access control system offers the simplest solution to restrict access to the certain other corporate sector. buildings or areas within buildings beyond Face Recognition: With a vast experience the traditional lock and key mechanism. in the field of biometric-fingerprint Our devices such as fingerprint, face, vein technology, we have diversified our research and palm readers integrated with smart and development onto face recognition card readers bring you the highest level of technology. The outcome is unique a range security and accuracy. of standalone face recognition products that are truly contactless and works smoothly. It Canteen Management Systems: eSSL can scan and verify a face less than a second. biometric fingerprint/Smart card based user
Video Surveillance CCTV System: eSSL Security surveillance systems offer excellent remote surveillance functionality for better monitoring. We offer a complete range of surveillance cameras that include HD, IP, and mobile DVR solutions. We at eSSL Security have wide range security solutions for: • Government • Bank • School • Retail • Logistics • Hospital • Airport eSSL’s solutions packed with quality and economical pricing, has helped our dealers through the cut throat competition that has made us more stable and reliable. With over 5 Lakh customers, eSSL has established itself as one of the leading Indian based company and a top player in the security Industry.
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Vehicle detectors are an important part of modern traffic control systems. Therefore while choosing vehicle detector different parameters like types of traffic flow data, their reliability, consistency, accuracy, precision and the detector response time should be considered SUBMITTED BY VEHANT TECHNOLOGIES PVT. LTD.
INTRODUCTION Over speeding of vehicles is one of the major contributing factors for road crashes and fatalities around the world. Even in India, it is one of the prime factor which increases both the probability of crash occurrence and the severity of its consequences, many a times leading to loss of life. To overcome the issue of over speeding, a need of Speed violation detection system is suggested. This is basically a part of Intelligent Traffic Enforcement Systems which has a centralised approach to modern traffic management. There are various technologies available in the market for detection of speed now-a-days, mainly; • Radar based Speed Detection System • Laser based Speed Detection System • Video based Speed Detection System Now the main question is which one to choose as per the Indian traffic road scenario? Below are two images showing the traffic scenario on roads. Fig.1 shows the Indian road traffic situation. It has bumper to bumper traffic, and vehicles don't move in a straight lane, it is sometimes also called lane undisciplined traffic.
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Fig. 2 above shows a lane based traffic scenario also sometime known as lane disciplined traffic.
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Now, let’s dig into the technologies! Radar based speed detection system works on the principal of Doppler Effect. The device emits a radio wave at a set frequency which is then reflected by the target vehicle. The frequency of the reflected radio waves by the vehicle is different from the transmitted waves. From that difference, speed of the vehicle is calculated.
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Laser based Speed detection System emits a narrow, focused Laser beam consisting of a series of pulses that are reflected back from the target vehicle. The time for these pulses to return is measured thus, resulting in the calculation of speed of vehicle. Basically, it measures the round-trip time for light to reach a vehicle and reflect back.
Disadvantages of Radar and Laser based Speed Detection Systems • Cosine Factor- Radar and laser based speed detection systems will record the true speed, only if they are in the line of the vehicles path which is NOT suitable for Indian roads i.e. non-lane based traffic scenario on roads. • If the radar is positioned at an angle to the path of the vehicle, the apparent speed of the vehicle is reduced. The reduction in speed is proportional to the cosine
and
• •
•
•
Speed Checks
of the angle. Radar gun or Radar based speed system cannot differentiate between two vehicles that are at different speed, but are adjacent to each other. Hence, the speed detected through this system cannot be relied upon for evidence in the Indian court of law. Laser works well when triggered straight to the Vehicle, while in Gantry architecture it is not following its own principle, hence its accuracy cannot be relied upon. Both Laser and Radar system is calibrated while running parallel to the ground and in the direction of the moving vehicle, whereas when it is fitted at 6.5mtrs height it is in contradiction to its calibrating methodology. Both Laser and Radar system requires yearly calibration. Since, these systems are not manufactured in India it will have to be sent abroad for calibration, which means system will not work during that course of time. Both Laser and Radar system requires at least 3 feet of horizontal separation between two vehicles to detect speed, which is not really possible in bumper to bumper traffic as seen on Indian roads.
Video based speed detection system works on image processing technique and Speed Time Distance concept. It uses a video scene, comprising starting reference point of moving vehicle (e.g. Y1(Yth, Xth)) and end point of reference (e.g. Y2(Yte, Xte). The distance (D) between Y1 and Y2 is already known. The vehicle is detected at Y1 at time, say t1 and the same vehicle is detected at Y2 at time, say t2, the difference (T=t2-t1) of time taken is calculated. Vehicle speed (S) is then calculated according to the known distance and estimated travel time between the detectors i.e. S=D/T Then, the control processor activates the camera to capture the image of the speeding vehicle in accordance with the speed controls.
number plates only and each number plate is an individual transaction, hence, horizontal separation is not a factor in detecting speed of the vehicle. • Doesn't require periodic calibration. • Does not use any inductive loop sensors/radar/laser CONCLUSION Considering various aspects of the speed detection technologies, for Indian traffic scenario with lane undisciplined traffic (Non-lane based scenario), video based speed detection system is more suitable in terms of good accuracy of speed with the details of vehicle number plates.
FEATURES OF VIDEO BASED SPEED DETECTION SYSTEM • Cameras are used for speed detection. Each vehicle is captured individually • Calibration methodology is as per the ground installation. • Since Video based speed detection system are tracking
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Railway Contemplating To Install 2815 High Resolution CCTV Cameras With Latest Technology: CPRO Ravinder Bhakar
In an Interview to a&s, Western Railway Chief PRO Ravinder Bhakar said Procurement of 5 X-Ray Baggage Scanner and 2 portable Baggage Scanner are under process. Proposal for procurement of 131 HHMDs is also under process SUBMITTED BY WESTERN RAILWAY
What kind of Integrated Security System is the Railway using for the safety of commuters in suburban trains? Western Railway has taken various initiatives for the safety and security of its passengers, such as CCTV cameras, talk back system in ladies coaches etc. Whereas integrated security system is concerned, it has been proposed for 32 stations of Mumbai suburban network, for which Rs 18.23 crore has been sanctioned.
SEPTEMBER 2017
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With recent terrorist attacks across the world have intensified calls for greater security at stations. According to you how should railways deal with greater security threats? In view of recent terrorist attacks across the world, Western Railway is taking several security measures to deal with security threats. Adequate RPF & GRP personnels are deployed at stations and circulating area for security of passengers. Intelligence input is exchanged with police, IB and other intelligence agencies. Regular co-ordination is maintained with GRP, City Police & Railway Administration at Zonal level, Divisional level and post level for ensuring effective security to the passengers. Quick Response Teams (QRT) with arms are deployed over suburban sections. Sniffer dogs are also utilised for checking in trains/stations.
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What are the security challenges and how does Western Railway meet the security challenges of suburban stations? On an average, around 35 lakh passengers travel daily by suburban train services over Western Railway. The Railway stations have a number of entry/exit points unlike Airport/Metro stations. Although the security system at various stations is manned by security staff, it is very difficult to implement front loaded security system on major and important stations of Mumbai suburban section because the access (entry/ exit) is not fully controlled. A joint survey is being conducted by the GRP & RPF personnel to find out the egress and ingress points on each important/major/vulnerable stations of suburban section. There are 1063 CCTV cameras installed at 29 stations on suburban section. What are the security measures taken for women passengers? Adequate RPF staff are deployed at stations/station premises. Important night/affected trains are identified and escorted by armed RPF/GRP staff randomly with an element of surprise. RPF personnel are randomly checking suspected persons/objects, at stations and in trains. Mahila Vahini Coy consisting of 95 ladies staff has been set up under ASC/Mahila Vahini over Mumbai Central division. As per requirement ladies staff are deployed for escorting purpose. Helpline No. : Helpline No.182 is provided by the Western Railway for prompt disposal of grievances especially related to security. Twitter : Twitter is also used for lodging complaints/grievances and timely redressal is done. Modern Security Gadgets: CCTV cameras have been installed at all vital locations of all suburban stations to monitor activities of undesirable elements indulging in unwanted activities. Electronic Surveillance (CCTV) system i.e. 51 cameras have been installed in 17 ladies coaches of Western Railway. Talk back system has been installed in 3 ladies coaches of suburban train. Nirbhaya fund is being utilised for CCTV coverage.
PASSENGER AWARENESS : Passengers are alerted for their safety and security through distribution of pamphlets and announcement by megaphone & station Public Announcement system whenever the need for situation arises. WHATSAPP GROUP : Whatsapp group 'Sakhi' of lady RPF officials has been created along with lady commuters in which grievances, suggestions, etc. are being shared.
CCTV cameras have been provided on trial basis in one 2nd AC LHB coach of Mumbai Central-New Delhi Rajdhani Express and to start with all Rajdhani rakes will be covered by CCTV cameras by the end of 2017 Ravinder Bhakar
CPRO, Western Railway
RAIDS UNDER RAILWAY ACT : RPF is conducting regular drives against men entering coaches reserved for ladies passenger and those found violating are prosecuted under section 162 of The Railway Act. SEMINAR : Regular seminars are held for sensitisation of staff. EYE WATCH : A mobile app 'Eye Watch' has been introduced over suburban section of Western Railway for security of passengers especially for female passengers.
What are the steps taken for the security of differently abled persons? Security Helpline 182 has been introduced for prompt redressal of grievances/complaints. Regular checks and prosecution of unauthorised persons travelling in the coaches reserved for divyang persons are being done. Seminars and Public awareness campaigns are also held regularly for the sensitisation of staff. Data show that not just terrorists, but all kind of criminals have a free run of trains, what are the different Security Surveillance System in Western (suburban) Railway? Criminals photographs and dossiers are shared with all field staff of GRP & RPF for timely identification and detection of criminals. Random checking of suspected passengers are undertaken. Armed escorting of vulnerable trains are also done. Regular co-ordination meeting is held with Central & State agencies to share the data of criminals. How much has the surveillance system helped the railway in terms of safety for general commuters? Surveillance through CCTV at major stations are done and monitored 24x7. Criminal/anti social activity can be observed through CCTV footage and helps to detect the criminals. Random checking helps us to detect criminals. Vigil eye are kept by escorting personnels in trains. Information regarding criminals helps to identify habitual criminals and detect the case. Criminals are therefore deterred from committing crimes. What are the limitations/challenges faced by the Railways in terms of security? Since there is a voluminous passenger flow at railway stations, it is very difficult to have one or two entry/exit points and to scan the passengers or their belongings. Only random check can be done. Passengers too would not like to wait in line for baggage scanners on a regular basis, as people are always in a rush to reach their destination in time. Due to heavy rush, theft of passengers' belongings i.e. pick pocketing, snatching of chain/mobile becomes difficult to detect and curb.
What are the future plans for Western Railway to enhance the security systems and to further improve the status and scenario of safety issues in Western Railway's suburban section? Proposal for installation of CCTV cameras for Vaitarna, Safale, Kelve Road, Palghar, Boisar, Dahanu Road, Vangaon under Nirbhaya Fund is under process. Procurement of 5 X-Ray Baggage Scanner & 2 Nos portable Baggage Scanner are also under process. Proposal for procurement of 131 HHMDs is under process. A survey has been conducted and it is being contemplated to install 2815 Nos of high resolution CCTV cameras incorporating latest technology between Churchgate-Virar section and Surat. CCTV cameras have been provided on trial basis in one 2nd AC LHB coach of Mumbai Central-New Delhi Rajdhani Express and to start with all Rajdhani rakes will be covered by CCTV cameras by the end of 2017. As far as safety is concerned, height of 132 platforms have been raised and work is in full swing for raising height of remaining 13 platforms, work on which will be completed by the end of this year. On Virar-Dahanu section work of raising platform heights is in progress on 18 platforms out of 20 platforms. To control trespassing of passengers to avoid untoward incidents, proper fencing has also been undertaken by the Railways. In the recent past i.e in the last 3 years, 1096 mts boundary wall has been constructed and 2kms track dividers have been provided. Western Railway makes all efforts to curb trespassing and make travel safer. 26 new Foot over Bridges were constructed in the last 3 years, whereas construction of 14 more FOBs are underway. 32 escalators and 3 elevators have been provided and 32 more escalators will be provided in suburban section of WR. SMS campaigns on trespassing are also sent regularly by use of social media and newspaper advertisements are also released.
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DISCOVER BETTER TIME & ATTENDANCE WITH WIFI CONNECTION
SUBMITTED BY ZKTECO
WL10 / WL20 is Fingerprint Time & Attendance Terminal with Wi-Fi module. With Wi-Fi function, the user needn’t wire ethernet cable because it supports hotspot mode and allows mobile APPs connection and check in/out and download record directly. It’s associated with ZK’s new fingerprint reader, the operation remains stable under strong FEATURES:
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• Wi-Fi, USB client & host • Ultra-thin design • Stable operation under strong light source • Infrared auto-turning on function to save power • Quick recognition of dry, wet and rough fingers • Build-in SSR Excel software, Shift and Report management
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Model
Fingerprint Capacity Finger Algorithm Record Capacity Display Communication Standard Functions Optional Functions Power Supply Operating Temp Operating Humidity Dimension x
light source and high preciseness of verification of wet and rough fingers. It has an elegant design and will start a new stage of time attendance.
WL10
WL20
1000 / 1500 (without SSR) ZKFinger VX10.0 50,000 2.8-inch TFT Screen Wi-Fi(802.11b/g/n) , USB-Host, USB-Client SSR, DST, Scheduled-bell, Self-Service Query, Automatic Status Switch, T9 Input,9 digit user ID WL10 WL20 DC 5V 0.8A 0 °C- 45 °C 20%-80% 168 x 125 x 22.5 mm 165 x 133 x 21 mm
COLLEGE LECTURES RECORDED USING MATRIX TWO-WAY AUDIO FEATURE The Audio feature helps educational institutions to serve quality education with real-time streaming of lectures on multiple devices SUBMITTED BY MATRIX
It is said that “Today’s Children are Tomorrow’s Leaders”. Educating them in the right way and assuring that there is no hindrance in their progress is of utmost importance. For this, educational institutions should make efforts to improve their way of delivering education and take preventive steps against the threats and mischiefs happening in the premises. Matrix Video Surveillance solution, with its Two-way Audio feature, helps educational institutions to serve quality education with realtime streaming of lectures on multiple devices. For this, a mic and a speaker are attached/connected with the camera at the audio-in and out ports respectively. BENEFITS: 1. Improved Academic Performance: Students, who are unable to attend the classes due to poor health, extra-curricular activities, etc., can view the recorded lectures at their convenience with Matrix Video Surveillance solution. Also, lectures can be recorded for future reference, which can help students improve their preparation and performance. 2. Real-time Streaming: The quality of teaching can be monitored and lectures can be heard in real-time, helping the authorities improve their education system. Matrix Video Surveillance also offers distance learning courses, thus, expanding the institution’s reach and revenue. 3. Emergency Evacuation: A person monitoring the cameras can announce an emergency alert through the Two-way Audio feature in case of fire emergency
or terror attacks, helping the students vacate the place. Thus, this feature proves to be beneficial in safety and security of students. To conclude, Matrix Two-way Audio feature ensures the improvement and discipline of students in and outside the classroom, at the same time protecting campuses against terror.
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THE LATEST VIVOTEK 3MP PANORAMIC CAMERA QUALIFIES FOR HIGH SECURITY
ENVIRONMENTS
The CC8371-HV is equipped with built-in 180° IR illuminators effective upto 15 meters and adopts WDR Pro technology SUBMITTED BY VIVOTEK
VIVOTEK, the global leading IP surveillance solution provider, has upgraded its product portfolio with the new 180° IR panoramic network camera, CC8371-HV. Building on the achievement of the CC8370-HV outdoor camera, the latest 3-megapixel CC8371-HV offers an all-inone solution, featuring 180° horizontal panoramic views with an adjustable 25° tilt angle and brand new 15 meter IR illuminators, providing complete video security at night. Moreover, with its unique design and robust housing, the CC8371HV is suitable for a wide array of both indoor and outdoor environments, such as boutiques, convenience stores, banks, schools, parking garages and residential homes. Furthermore, the anti-ligature design makes the camera also suitable for high security environments.
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A professional day and night camera, the CC8371HV is equipped with built-in 180° IR illuminators effective up to 15 meters and adopts WDR (Wide Dynamic Range) Pro technology, capturing both the dark and bright areas of an image and combining the differences to create a highly realistic representation of the original scene. Furthermore, with SNV (Supreme Night Visibility) technology, the CC8371-HV is able to provide high quality images under low-light conditions. This superior visibility at night time further enables the CC8371-HV to deliver high-level security round-the-clock for areas of critical importance.
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The CC8371-HV is armed with a robust IP66 and IK10-rated housing to enable the panoramic camera to withstand rain and dust, as well as to protect against vandalism or tampering when deployed for outdoor surveillance. The camera includes two types of mounting plates, and users are free to choose either flat mount or cable management
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tilt mount accessories to achieve easy installation. With the addition of a built-in microphone, sounds within 5 meters can also be clearly monitored and recorded, further increasing the level of surveillance and cementing the CC8371-HV’s place as a complete surveillance solution.
D-LINK VENTURES INTO CCTV SURVEILLANCE SEGMENT
Launches CCTV products PAN India and expands it solution portfolio SUBMITTED BY D-LINK
D-Link, the global leader in connectivity for home, small business, mid-to-large sized enterprise environments and service providers expanded its surveillance portfolio by venturing into CCTV segment. D-Link continues to be one of the key players in IP Surveillance domain and is now expanding its product portfolio by venturing into CCTV segment. Its CCTV product range includes Analog HD Camera, DVR, DVR Enclosure and CCTV Cable box. The Surveillance market in India holds huge potential. According to India CCTV Camera Market Overview, the CCTV Camera market is expected to grow with a CAGR of about 27.16% in the period from 2016 to 2021. D-Link with its extensive range of end-to-end CCTV solution is set to address the growing demand of customers pan India. Sharing his thoughts on the new business line, Mr. Tushar Sighat, Executive Director & CEO said, “Since last couple of years our focus has been on nurturing organic growth. We continue to lead the market with our Wireless & Switching solution, along with end-toend network offering. CCTV is a natural extension to our existing surveillance product portfolio. D-Link is all equipped to reach out to customers across the segment with its 360 degree business approach”
“Surveillance segment globally is burgeoning owing to rise in security concerns. D-Link with its CCTV Analog HD is set to address the growing demand from Residential, SOHO, SME, Banking, Hospitality and other commercial establishments with its comprehensive solution based methodology. We look forward to leveraging on our distribution network and at the same time also expand our reach across the country” said Mr. Sanket Kulkarni, VP – Channel Sales (India & SAARC), D-Link (India) Ltd. The D-Link comprehensive range of CCTV Analog HD camera & DVR solution are suited for both indoor as well as outdoor applications, with cameras starting from 1MP and going up to 4MP resolution. D-Link has a wide range of Dome, Bullet and PTZ cameras that come with fixed and varifocal lenses to choose from. Further, be it small offices or large enterprise business, D-Link CCTV range offers tailor made solution that feature latest technology trends like H.264 and H.265. With a solution centric approach D-Link will also be offering complimentary products like high performance CCTV cable, DVR and DVR enclosure. D-Link Surveillance portfolio also includes high range of thermal cameras that can help detect people, objects and incidents from pitch dark to sunlit and other challenging conditions. D-Link offers free DCMS Software that is capable of viewing up to 64 channels.
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The two-day conference comprised panel discussions and presentations made by experts from the industry SUBMITTED BY MESSE FRANKFURT TRADE FAIRS INDIA PVT. LTD.
SEPTEMBER 2017
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he 8th edition of the Global Digital Security Forum was held from 31 Aug to 1 Sep 17 at Shangri-La Hotel, Bengaluru. The two-day conference was attended by over 100 delegates and speakers comprising Security leaders, CSOs and Heads of Security from top-notch companies and PSUs and government dignitaries. The event witnessed sharing of insights, incisive presentations and panel discussions on the most pertinent subjects and issues concerning security, besides technological advancements in electronic security and surveillance systems and their efficient applications.
Besides the quintessential sessions on surveillance and security, the conference did cover some new ground in terms of emerging new solutions and technological
Eminent security expert, former head of intelligence at NATGRID, Naveen Xavier, COO & Co- Founder, DataVal Analytics Inc. made
a presentation on Natural Language Understanding and Its Impact on Security.
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Israel, made a very interesting presentation about Security System Integration – Best Practices. The high level panel discussions were on a range of issues such as Service-level Agreement moderated by Lt. Col. Darshan Bal, Managing Director, Terrier Security Services India Pvt. Ltd and the panelists were Ratnakar Bade, Director – Security, Flipkart, Vivek Kumar - iComply Ltd and Michael Phillips,- FLIR Systems. Another panel discussion was held on the topic ‘Bridging Skills Deficit In Security Professionals’, moderated by Col. Sanket Pande, Director - Training, Ola and the panelists were Col. Deepankar Chaudhary, Advisor-Enterprise Security & Risk Management, Caterpillar Asia Pacific. Ltd. Amit Pandey, Director, MitKat Advisory B. K. Ravi, IPS, Advisor (Security), Indian Oil Corporation Ltd & Lt. Col. Aditya Gurtoo, Security Head-India, Visa Consolidated delivered the Keynote Address highlighting the Identify, Support Services Pvt. Ltd. Assess & Measure Risk to Protect Business. The conference programme ended with three presentations, Representing the security end user, the pertaining to the session themes Disaster & Emergency panel discussion topic was on “Security Management. Dr. G S Srinivasa Reddy, Director, Karnataka State as Business Enabler”, moderated by Natural Disaster Monitoring Centre( KSNDMC) delivered a talk on Gopal Choudhary, Chief of Security, highlighting Government Initiatives in Disaster Risk Prevention Tata Steel Ltd. and the panelists and Crisis Management, while Gopal Choudhury presented a case being Rekha Gairola, Regional study on state-of-the-art Industrial Disasters, Safety and Emergency Security Advisor- India & South Asia, Management in place at Tata Steel. Boeing International Corporation, Milind Wakankar, Security Systems Strategy & The Conference ended with a presentation by K P. Dominic, Technology Programs, AP, GCG and Japan, Chairman - Events & Programs, Fire and Security Association of IBM and Vatchav Kumar Kadam, Head Security, India (FSAI) where he spoke about Making our Nation “Surakshit Bharath”, Role of Associations. Bosch Group, India. Pawan Desai, Chief Executive Officer, MitKat Advisory Other notable delegates at the conference included Rakesh Singh, Services Pvt. Ltd made a presentation on Critical Head of Security, Celebi Aviation; Brig. Manohar Thomas, General Manager, Century Rayon; Sandeep Kumar, Country Security Infrastructure - Integrated Security and Risk Mitigation. Manager, Delphi Automotive Systems; Besides the quintessential sessions on surveillance and security, Sanjeev K Choudhary, Head of Security, Emami Cement Ltd; Kannan the conference did cover some new ground in terms of emerging Krishna Moorthy, Sr. Director- Security operations, FMR India; Kondaraju Ganesh Raghuram, Chief Manager – Security, Hindustan The high level panel discussions were Petroleum; Sunita Chawala, CM(S), Indian Oil; Col Ashish Nagia, Manager Safety & Security APAC, Intuit; Shivaji Indalkar, on a range of issues such as Service- Regional Dy. Director -(S&E), Maha Vitran; Dr. B.K. Chaudhary, DGM- S, ONGC; level Agreement, Bridging Skills Deficit UT Kanzarkar, Southern Colafield Ltd; Col. Vineet Seth, Founder VS4; and S S Naik, SP - Karnataka Police.
In Security Professionals
new solutions and technological advancements. Notable among these were “Centralised Command & Control Centre for Optimum Utilisation of Surveillance”, the theme of presentation made by David Corson, Group Commercial Director, Veracity UK Ltd. and Vivek Kumar, Country Head (India), iComply Ltd, and Michael Phillips, Director Business Development, FLIR Systems made a noteworthy presentation upon “Protecting against Terrorism Threats to Foreign/Domestic Facilities and Personnel”.
The Conference was sponsored by Gold Partner FLIR Systems, Silver Partners Veracity UK Ltd & iComply Ltd. Leading security publication a&sIndia, Infrastructure today & Fire Middle East was the official Media partner for the event, which was also supported by security professionals association FSAI (Fire & Security Association Of India), ASIS (American Society for Industrial Security), ICISS (International Council of Security and Safety Management), SAI (Security Association Of India).
Gautham NV, Head, India-Sales and Marketing, Gallagher Security Private Limited made a presentation on Access Control and Identity Management while Amit Bandyopadhyay, Head Sales & Marketing – India, Thales made a presentation on ‘Integrated Security Monitoring & Supervision System’. On day two of the conference, Meir Genish, Globally Renowned Security Expert & Chief Executive Officer, Cybace Solutions,
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Hikvision Showcases latest Technology World Education Summit and BRICS Communication Ministers Conference In the Hikvision Smart Security experience centre, conference delegates observed a collection of intelligent functions driven by AI technology SUBMITTED BY HIKVISION
DELEGATES OF BRICS COMMUNICATION CONFERENCE VISITED HIKVISION
MINISTERS
Hikvision recently welcomed the delegates from the BRICS Communications ministers conference to its head office in Hangzhou, China. Cynthia Ho, VP at Hikvision, and Keen Yao, VP at Hikvision International Business Centre, hosted the reception and introduced Hikvision’s latest technology innovations to the delegates. During the visit, the conference delegates learned about Hikvision's achievements in technological innovation over the past years. Of note are the company’s advances and products made using AI, Internet of Things technology, big data and cloud technologies – all highly acclaimed by the delegates. Along with it, the guests were also impressed with Hikvision’s expanded overseas business development, including its global business network establishment, the implementation of its localisation strategy and the value continually being added to its worldwide customers.
SEPTEMBER 2017
In the Hikvision Smart Security experience centre, conference delegates observed a collection of intelligent functions driven by AI technology, including facial recognition, human body feature detection and multiple target tracking. They also witnessed how improvements in data-driven algorithm performance have accelerated video intelligence in various “Smart” applications – Smart cities, buildings, transportation, manufacturing and logistics to name a few. Hikvision demonstrated its mounting experience in these vertical solutions.
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After the visit, the delegates expressed interest in strengthening mutual communication and collaboration, and in enabling more technological innovations to serve the BRICS countries – the economically defined group that includes Brazil, Russia, India, China and South Africa.
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Meanwhile... Hikvision was part of ELETS 2017, the 10th World Education Summit to showcase its innovative solutions for the education sector. The event was held between 11-12 August at Le Meridien Hotel in New Delhi. “Hikvision has decided to foray into the Education vertical, which has a very high potential for innovative security solutions. The 10th World Education Summit was the perfect platform. Hikvision has a gamut of solutions, which specifically cater the education sector. We also explored newer opportunities like the broadcasting solution. Hikvision presented the vertical specific product basket to the education fraternity to promote the optimal usage of camera`s & DVR`s for a higher purpose & remote learning,” said Ashish P. Dhakan, MD & CEO, Prama Hikvision. Hikvision focused on promoting the Broadcasting solution which has a PTZ camera which has a smart tracking option. It even records the whole lecture to be played or seen later by anyone anytime. The Hikvision stall at ELETS attracted a good number of Industry specific visitors, which included decision makers from the education institutions.
September - November 2017
WORLD SECURITY
EXHIBITION DIRECTORY Please refer to the “Show Calendar” at www.asindia.in/events.aspx
September 2017
October 2017
November 2017
ISAF ISTAMBUL
EUROPEAN UTILITY WEEK
SICUREZZA
Date: 14/09/2017-17/09/2017 Venue: Istambul Expo Center (iFM), Istambul, Turkey Tel: Tel:+90-212-503-32-32 Email: marmara@marmarafuar.com.tr URL: www.isuffuari.com/en
Date: 03/10/2017 - 05/10/2017 Venue: Amsterdam, Netherlands Tel: +31 346 590 901
Date: 15/11/2017-17/11/2017 Venue: Fiera Milano Milan, Italy Tel: +39 02 4997 6444 URL: www.sicurezza.it
SMART SUMMIT LONDON Date: 19/09/2017-20/09/2017 Venue: Business Design Centre London, U.K Tel: +44 (0) 330 3353900
ASIS Date: 25/09/2017-28/09/2017 Venue: Dallas, Texas U.S.A. Tel: +1 703 519 6200 Fax: +1 703 519 6299
SAFETY AND SECURITY ASIA Date: 04/10/2017-06/10/2017 Venue: Sands Expo and Convention Center Singapore, Singapore Tel: +65 6278 8666 URL: www.safetysecurityasia.com.sg
GITEX Date: 08/10/2017-12/10/2017 Venue: Dubai, U.A.E.
HK ELECTRONICS FAIR (Autumn Edition) Date: 13/10/2017-10/16/2017 Venue: Hong Kong
CHINA PUBLIC SECURITY EXPO CPSE Date: 19/10/2017-01/11/2017 Venue: Beijing, China
SECURIKA ST. PETERSBURG
SEPTEMBER 2017
Date: 25/10/2017 -27/10/2017 Venue: Saint-Petersburg, Exhibition and Convention Center "EXPOFORUM" St. Petersburg, Russia URL: www.securika-spb.ru
SAFETY AND SECURITY INDIA
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Date: 26/10/2017-28/10/ 2017 Venue: Hitex Exhibition Center Hyderabad, India Tel: +91 9642166909 URL: www.safetysecurityindia.com
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SECTECH SWEDEN Date: 21/11/2017-22/11/2017 Venue: Stockholmsmässan AB Stockholm, Sweden URL: www.securityworldhotel. com/sectech
ADVERTISER INDEX
*The index is provided as an additional service. *The publisher does not assume any liability for errors or omissions.
Company Name
Location
Country
Aditya Infotech - CP PLUS
Gate fold
India
ESSL
Page 96
India
ERD
Inside Back
India
HanwhaTechwin
Page 2
South Korea
IVIS
Page 51
India
Kapri Corp
Page 51
India
Matrix
Front Index page with flip
India
Matrix (Satatya)
Page 21
India
Prama Hikvision India Pvt Ltd
Page 3
India
Prama Hikvision India Pvt Ltd
Back Cover
India
Pelco by Schneider Electric
Inside Front Cover
India
Rhythm Technologies - Bio max
Front Index Page with Flip
India
Sia Riot Engineering - Luxriot
Page 19
Taiwan
Seagate
Back Index Page with Flip
India
Solus
Page 5
India
Sparsh
Page 13
India
Tamron
Page 11
India
Toshiba
Page 17
India
Videotec SPA
Page 9
Italy
Zhejiang Dahua Technology Co., Ltd
Page 1
India
Zicom
Page 15
India
ZKTECO
Back index page with Flip
India
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