The Copperleaf Boutique Hotel & Spa, Appleton WI Guest Compendium
WELCOME
Dear Guest,
I am delighted to personally welcome you to Appleton and the CopperLeaf Hotel + Spa. Whether you are travelling on business or pleasure, I know you have a variety of hotels to choose from, and I appreciate that you chose ours.
Our intention is to provide each guest with the level of personal service found only in the finest hotels. To achieve this, we endeavor to anticipate your needs as much as possible with a wide variety of services, and our team, who are ready to attend to your most pressing needs.
Since the hotel’s opening in 2004, we have strived to offer the finest accommodations and services in the area. Once again we are humbled to be honored with the 2024 Best of the Valley Award for Best Hotel, a distinction we have received for the past 13 years.
I encourage you to explore the downtown area as well as the entire Fox Cities. There are so many wonderful places to visit locally and in the rural countryside. Our Receptionists are always available to give their personal expertise or answer any questions you may have.
This compendium is your introduction to all the CopperLeaf Hotel + Spa has to offer.
Thank you for the privilege of sharing our hotel with you.
Peter Rank General Manager
SERVICES & INFORMATION
AIRLINES
AIRPORT
AMENITIES
BAGGAGE SERVICE
BELL SERVICE
CELL PHONE CHARGER
CHECK-OUT / DEPARTURE
Allegiant Air 702-505-8888 allegiantair.com
American Airlines 800-433-7300 aa.com
Delta Air Lines 800-221-1212 delta.com
United Airlines 800-864-8331 united.com
Appleton International Airport [ATW] atwairport.com
5 miles west of hotel / Travel time: 13 minutes.
Items in your guestroom are for your use as well as future guests’ use.
If you would like to purchase an item from your guestroom, please inquire with the Reception Desk in the lobby for pricing and availability.
Complimentary luggage storage is available at the Reception Desk.
For assistance with your luggage, please contact the Reception Desk.
The top of your alarm clock will serve as a convenient cable-free Qi charging station.
By 11:00am.
We will email an updated statement to you at 5:00am on the day of your anticipated departure.
If you need a late departure, we have introduced a late departure fees. Please contact the Reception Desk to learn more about this enhancement to your stay.
SERVICES & INFORMATION
CREDIT CARD / DEBIT CARD USE
On arrival to the hotel, the CopperLeaf Hotel requires a credit card that matches the valid government ID presented at check-in. We will pre-authorize your credit card for 150% of your total charges for your stay. Ancillary charges may include the following: in-room refreshment center, parking fees, pet fees, RYE Restaurant/RYE Tavern charges, or Spa BenMarcNicos charges. The pre-authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.
Typically, unused authorizations will be seen back on your account within three to seven business days. While the CopperLeaf Hotel + Spa releases unused authorizations at the time of departure, every bank and card brand will differ in the time of when these authorizations are reflected back in your account and become usable again. Please be advised that debit cards and international cards will take longer to release funds, and we strongly encourage the use of credit cards as these tend to be the quickest to return any holds. The CopperLeaf Hotel + Spa will not be held responsible for any resulting fees, service charges, or overdraft charges incurred as a result of the authorization.
SERVICES & INFORMATION
DO NOT DISTURB POLICY
DRY CLEANING
EMERGENCY
FITNESS CENTER
FORGET SOMETHING?
GIFT CARDS
HAIR SALON
HOSPITALS
The hotel and its associates reserve the right to enter your guestroom or suite for any purpose including, but not limited to, performing maintenance and repairs, housekeeping services, emergency situations and checking on the safety and security of guests and property. Regardless of door signage, an associate of the hotel will be required to enter the guestroom or suite at least every other day, even if housekeeping services are not requested/required. All associates will knock and identify themselves before entering a guestroom or suite.
Same day service is available Monday-Friday. Items need to be delivered to the Reception Desk by 8:30am. Items will be delivered back to your guestroom or suite by 5:00pm. No service on weekends or holidays.
For assistance, please contact the Reception Desk or touch 8+911.
Lower Level. Use your guestroom key for access. Children under the age of 18 must be supervised by an adult.
The Reception Desk carries a small selection of personal care items.
Available at the Reception Desk.
SPA BenMarNicos, located on the lower level. Touch 795 for appointments and availability.
St. Elizabeth Hospital 1506 South Onieda Street 920-738-2000
ThedaCare Medical Center 1818 Meade Street 920-731-4101
SERVICES & INFORMATION
HOUSEKEEPING
Daily Housekeeping services will not be provided unless specifically requested. You may request service any day between the hours of 9:00am and 3:00pm. If requested, we request that you leave your guestroom during servicing. For our long-term guests, rooms will be serviced every third day.
ICE MACHINES Ice machines are located on the even floors of the hotel by room 01.
INTERNET ACCESS
Wireless access is available throughout the hotel. We have placed the Wi-Fi information in your key packet for your convenience.
SERVICES & INFORMATION
KEY CARDS
LOST & FOUND
MAIL & POSTAGE
We employ the latest RFID technology on our guestroom key cards.
Please contact the Reception Desk immediately if you should lose your guestroom key card.
With a proper government issued photo ID we will issue fresh key cards.
To report or claim lost articles, please touch the Housekeeping button.
U.S. Mail is picked up at the hotel at approximately 11:00am Monday-Saturday.
Postage is available from the Reception Desk.
SERVICES & INFORMATION
MANAGER ON DUTY
PARKING
PET POLICY
A manager is available at any hour of the day or night. Contact the Reception Desk.
The City of Appleton requires all automobiles to be off the streets on the overnight. Behind the hotel is a city-owned parking structure that we request our guests to park in.
Rates for parking are posted at the entrances/exits and kiosks.
For guests that will be using the parking structure multiple times, the Reception Desk can scan your parking ticket and charge your guestroom account a daily unlimited fee.
Dogs only.
Well-behaved and quiet dogs are always welcome at the CopperLeaf Hotel + Spa. Only select accommodations/rooms are pet friendly. It is always advantageous to reserve these pet friendly guestrooms far in advance to avoid unnecessary interruptions in your travels. Weight restrictions apply.
A Pet Registration Form is required to be filled out at arrival. Additional fees apply.
SERVICES & INFORMATION
PHARMACY
QUIET HOURS
REFRESHMENT CENTER
Walgreens 700 West College Avenue (at Richmond) 920-733-6599
Quiet hours at the CopperLeaf Hotel + Spa are from 10:00pm until 8:00am daily. We ask all our guests to be respective of our quiet hours to ensure all our guests can get a good night’s rest.
During quiet hours, we ask that there is no gathering in the guest corridors, shouting in common areas, loud music being played in the guestrooms, or anything else that could be disruptive to our other guests.
Locally sourced items are available for purchase. Items will be inventoried every third day or after departure and a separate charge will appear on your hotel statement.
Please contact the Reception Desk if you would like your Refreshment Center replenished.
ROOM SERVICE
Provided by RYE Restaurant. Scan the QR code for their current menu.
RYE RESTAURANT
Monday-Thursday 12:00Noon-9:00pm. Friday and Saturday 12:00Noon-10:00pm. Sunday Closed. Touch 745.
Located on the lobby level, RYE features refined comfort food served in a rustic urban setting. Savor fresh, local, and organic dishes along with home-baked breads, signature cocktails, wines, and local beer. Reservations recommended. Touch 745.
SERVICES & INFORMATION
SAFE
SMOKE FREE FACILITY
SPA
Available for use while staying with us. It is located in your guestroom closet.
The CopperLeaf Hotel + Spa is a smoke free/vape free property. Smoking/Vaping is not permitted anywhere inside of the hotel.
A cleaning fee of $250.00 per night will be charged to your attendee’s guestroom if you and/or your guests smoke/vape in any area of the hotel.
Spa BenMarNicos, located on the lower level of the hotel, provides a full menu of spa services, including massages, body treatments, manicures, and pedicures. Touch 795 for appointments and availability.
SERVICES & INFORMATION
UMBRELLA
WAKE-UP CALL
WHIRLPOOL
YOGA MAT
Available for use while staying with us. It is located in your guestroom closet.
Individual alarm clocks available bedside.
If you prefer a wake-up call, please contact the Reception Desk.
Lower Level. Use your guestroom key for access. Children under the age of 18 must be supervised by an adult.
Available for use while staying with us. It is located in your guestroom closet.
MEETING & EVENTS
Our meeting spaces are designed to accommodate any type of meeting, from small boardroom sessions to large conferences. Our flexible meeting rooms can be configured to suit your specific needs, and we offer a range of audiovisual equipment to ensure that your presentations are a success. With high-speed internet access available throughout the hotel, you can be sure that your meeting will run smoothly.
Globe Room
255 square feet / 23.69 m2
8 Adults
MEETING & EVENTS
Our event spaces are perfect for any occasion, from corporate events to social gatherings. Our event coordinator will work with you to customize the space to meet your needs and ensure that your event is a success. Our catering team offers a wide range of menu options, from light hors d’oeuvres to full dinners, and we can accommodate any dietary restrictions.
For catering information contact ryedining@outlook.com or call 920-380-4745.
AREA ATTRACTIONS
Appleton Downtown Incorporated 333 West College Avenue (at Superior Steet) 920-954-9112 appletondowntown.org
ADI is a non-profit organization dedicated to the development and enhancement of the downtown area. They strive to promote a vibrant and thriving community by organizing events, supporting local businesses, and fostering economic growth to create an engaging and welcoming downtown experience.
A celestial attraction known for its immersive space experiences. Located on the satellite campus of UW Oshkosh-Fox Cities Campus, it shows captivating stars, galaxies, and cosmic phenomena, providing visitors with a journey through the universe.
Bergstrom-Mahler Museum of Glass 165 North Park Avenue (Neenah) 920-751-4658 bmmglass.com
This museum is dedicated to the art, history, and science of glass. It houses a diverse collection of glass artwork, showcasing contemporary glass sculptures and historical glass pieces. The museum offers exhibitions, educational programs, and a Glass Studio for visitors to explore and appreciate the beauty and versatility of glass as an artistic medium.
For a more extensive list of Fox Cities attractions, we are pleased to have a current copy of the Fox Cities Official Destination Guide or Fox Cities Magazine in your guestroom.
AREA ATTRACTIONS
Bubolz Nature Preserve
4815 North Lynndale Drive 920-731-6041 bubolzpreserve.org
A beautiful nature area dedicated to conservation and environmental education. It features over 700 acres of diverse habitats, including woodlands, wetlands, and prairies. Visitors can explore trails, participate in educational programs, or observe native wildlife, making it a haven for nature enthusiasts of all ages.
Fox Cities Children’s Museum
100 West College Avenue (at Appleton Street) 920-734-3226 buildingforkids.org
A dynamic and interactive museum just two blocks east from the hotel. Designed for children of all ages, it offers hands-on exhibits and educational activities that promote learning through play. The museum sparks imagination, creativity, and exploration providing an engaging environment for young visitors to learn and discover.
For a more extensive list of Fox Cities attractions, we are pleased to have a current copy of the Fox Cities Official Destination Guide or Fox Cities Magazine in your guestroom.
AREA ATTRACTIONS
Fox Cities Convention & Visitors Bureau
213 South Nicolet Road
920-734-3358 foxcities.org
An organization focused on promoting and supporting tourism in the Fox Cities region. Their mission is to attract visitors, conventions, and events by showcasing the area’s attractions, fostering economic growth, and enhancing the overall visitor experience in the region.
Fox Cities Performing Arts Center 400 West College Avenue (at Division Street) 920-730-3760 foxcitiespac.com
A renowned cultural center located one block west of the hotel. It hosts a diverse range of world-class performances, including Broadway shows, musical concerts, dance performances, and community events.
Fox River Mall 4301 West Wisconsin Avenue 920-739-0754 foxrivermall.com
The premier shopping destination located four miles west of the hotel. Spanning over 1.2 million square feet, it houses an array of 119 stores ranging from popular retailers to boutique shops. With a diverse selection of dining options and entertainment venues, the mall offers a comprehensive shopping experience.
A scenic and diverse recreational area along the northeastern shores of Lake Winnebago. The park offers stunning views, hiking trails, camping sites, a marina, opportunities for boating, fishing, and bird watching. It also features the iconic limestone cliff known as High Cliff, making it a popular destination for outdoor enthusiasts and nature lovers.
AREA ATTRACTIONS
History Museum at the Castle
330 East College Avenue (at Drew Street) 920-735-9370
myhistorymuseum.org
The museum, five blocks east from the hotel, is dedicated to the life and legacy of the legendary magician and escape artist Harry Houdini. It showcases a collection of artifacts, memorabilia, and interactive exhibits, allowing visitors to explore Houdini’s fascinating career and his impact on the world of magic and illusion.
Lawrence University
420 East College Avenue (near Drew Street) 920-832-6749 lawrence.edu
A renowned institution for the study of music. It offers a comprehensive music education program, from world-class Conservatory ensembles, award-winning operas, and musical productions. Lawrence University provides a multitude of exceptional performance opportunities for aspiring musicians.
Skyline Comedy Club
1004 South Olde Oneida Street 920-734-5653 skylinecomedy.com
A popular comedy venue known for hosting top-notch stand-up comedy performances. With a cozy and intimate setting, it offers a platform for both emerging and established comedians to entertain audiences.
For a more extensive list of Fox Cities attractions, we are pleased to have a current copy of the Fox Cities Official Destination Guide or Fox Cities Magazine in your guestroom.
AREA ATTRACTIONS
Trout Museum of Art
111 West College Avenue (near Appleton Street) 920-733-4089 troutmuseum.org
The Trout is a vibrant cultural institution showcasing a wide variety of artwork that is located two blocks east from the hotel. Through rotating exhibitions, educational programs, and community events, it fosters an appreciation of the arts.
Wisconsin Herd
1212 South Main Street (Oshkosh) 920-744-2039 wisconsin.gleague.nba.com
The Wisconsin Herd is a professional basketball team based in Oshkosh. As part of the NBA G League, they serve as an affiliate team of the Milwaukee Bucks. The Herd provides player development, giving talented athletes an opportunity to showcase their skills and potentially earn a spot with an NBA team.
For a more extensive list of Fox Cities attractions, we are pleased to have a current copy of the Fox Cities Official Destination Guide or Fox Cities Magazine in your guestroom.
AREA ATTRACTIONS
Wisconsin Timber Rattlers
2400 North Casaloma Drive
920-733-4152 milb.com/wisconsin
The Wisconsin Timber Rattlers are a minor league baseball team based in Appleton. They are affiliated with the Milwaukee Brewers and play their home games at Fox Cities Stadium. The team provides an exciting summer baseball experience for fans and serves as a development platform for future major league players.
For a more extensive list of Fox Cities attractions, we are pleased to have a current copy of the Fox Cities Official Destination Guide or Fox Cities Magazine in your guestroom.
To access the digital CopperLeaf Hotel + Spa Guest Compendium, scan the QR code or enter the website. Each ad in the Business Directory links to the business’s website.
