WELCOME
Dear Baymont By Wyndham Guests:
Thank you for selecting the Baymont By Wyndham of Madison, WI. We promise to do everything we can to ensure that you are satisfied with your stay. This elegant hotel has been designed to give you the latest furnishings in your “home away from home” at the Baymont By Wyndham. We are pleased to offer you an array of convenient amenities and services, and we hope that you will enjoy your stay in our beautiful hotel.
We are very concerned about your comfort and safety while you are a guest here. Please use the deadbolt lock and safety latch when in your room. Never open your door to a stranger. If there is a problem of any kind, please call the Front Desk.
Our unique 10,000-square-foot Dome includes one of the area’s Largest Indoor Swimming Pools, a refreshing oversized whirlpool and a game room. In addition, we offer a state-of-the-art fitness center.
We are very proud of our Baymont By Wyndham, and we hope you enjoy your visit with us. We will do our best to exceed your expectations. WE LOOK FORWARD TO HAVING YOU STAY WITH US AGAIN SOON!
Sincerely,
General Manager and StaffHotel Layout
Directory of Services
Advance Reservations
We will be happy to confirm a Baymont By Wyndham reservation for you at any Baymont By Wyndham, no charge. Phone at Front Desk .............................................................................................................................................................
Baggage Service
Arrange at the Front Desk.
Check-Out Time
Check-out time is 12:00 Noon.
Coffee
A coffee maker and complimentary coffee are provided in every room.
Courtesy Van to Airport Ask for information at the Front Desk.
Credit Cards
All major credit cards accepted.
Do Not Disturb Policy
If you wish not to be disturbed during your stay, please place the Do Not Disturb card on the outside of your door. Our room attendants will not service your room if the card is up.
Emergency Touch 0 or 9-911
Exercise
Exercise equipment located on 1st floor, by Entrance 1.
Directory of Services
Fire
For Fire Escape Plan see back of guest room door.
Food
Complimentary Continental Breakfast daily from 6:30-9:30 a.m. and weekends from 7:00-10:00 a.m. Pizza and Room Service available from Benvenuto’s Italian Grill ............................................................................................... 608-826-0555
There are microwaveable food options and ice cream available for purchase at the Front Desk.
Front Desk
Contact us for anything you require during your stay, whether it’s a recommendation on where to eat or fun places to go. We are here to help you with much more than just your check-in and check-out ......................................... Touch 0
Game Room
Located in the pool area. Hours: 6:00 a.m.-11:00 p.m.
Housekeeping
For extra linens, towels, pillows, blankets, etc........................................................................................................................... Touch 0
Ice & Soft Drinks
Two machines are located on the 1st floor and one on the 2nd floor.
Internet
Internet name: Baymont and Password: guest
Free high-speed Internet is available. The room is connected to the Internet via a wireless connection, 802-11b, and as such you agree that you are using this service at your own risk. All 802.11x wireless networks, regardless of manufacturer or supplier, are inherently non-secure and are open to intrusion despite encryption, authentication and media access control devices.
In addition, you agree that you have no expectation of privacy for any information resident on your PC or any information that you receive or transmit, and release this hotel from any and all claims regarding the use of this service.
If you are not connecting, please call Supranet at 608-836-0282 for help. You will need to tell them you are staying at the Baymont Inn & Suites on Excelsior Drive and they will be able to resolve any issues you are experiencing.
Note: Tampering with or theft of the HSIA room equipment may result in an additional charge to your final bill.
Iron & Ironing Board
Each guest room is equipped with a full-size iron and ironing board for your convenience.
Key Card
If you lose your key card please notify the Front Desk immediately so that your lock may be recoded.
Directory of Services
Laundry & Valet Service
Leave laundry at the Front Desk before 8:00 a.m. Monday through Friday. Pickup is after 6:00 p.m. Ask for prices at the Front Desk.
Lost & Found
For articles lost or found, please contact the Front Desk ...................................................................................................... Touch 0
Lounge
Please check with the Front Desk for bar hours. There is beer, wine and seltzers for purchase at the Front Desk. Ask the Front Desk how you can receive one free drink each night you stay.
Mail & Messages
All incoming mail and messages will be held for you at the Front Desk. Outgoing mail is picked up daily at the Front Desk.
Meeting Facilities
Contact the Front Desk for information and availability.
Parking
Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in vehicles on the hotel property.
Pet Policy
One pet per stay at a fee of $10.00 for up to 7 days. Two pets, for 7 days or less, a non-refundable fee of $20.00 per stay will be charged. If staying 8 or more nights, it will be an additional $10 per pet, per week. No more than two pets are allowed per guest room. **Fees do not apply to service animals. Please contact the Front Desk with any questions ................................................................................................................................................................................................ Touch 0
Restaurants
See area restaurant advertisements on pages 12-16 of this directory.
Security for Valuables
For your convenience, a safe is located in your room. There is a safe warranty available for a minimal charge.
Swimming Pool
Located in the pool area by the Main Entrance. Hours: 6:00 a.m.-11:00 p.m.
Directory of Services
Washer & Dryer
For
Whirlpool
Located in the pool area. Hours: 6:00 a.m.-11:00 p.m.
Guide
HBO
HBO
Safety & Security
Your best defense against a fire is to plan ahead
• Locate two exits nearest your room. Be sure they are unlocked and unblocked. Then count the doors between your room and exits so you’ll have a reference point if it is smoky or dark.
• When you hear an alarm, ACT, don’t simply investigate.
• If the fire is in your room, get out and close the door. Alert your neighbors. Once out of your room, report the fire.
• If the fire is not in your room, leave if you can. First, feel the door. If it is cool, open it slowly and go to the nearest exit. Crawl if there is smoke. Fresher air will be at the floor. Take your key card so you can go back to your room if you can’t use the exits.
• If your door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal from your window. Call the fire department and wait to be rescued.
Traveler Safety Tips
1. Don’t answer the door in a hotel room without verifying who is there. If a person claims to be an employee, call the Front Desk and ask if someone from their staff is supposed to have access to your room and for what purpose.
2. When returning to your hotel late in the evening, use the Main Entrance of the hotel. Be observant and look around before entering parking lots and before leaving your vehicle.
3. Close the door securely whenever you are in your room and use all of the locking devices provided.
4. Do not needlessly display guest room keys in public or carelessly leave them on restaurant tables, at the swimming pool or other places where they might be stolen.
5. Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.
6. Do not invite strangers to your room.
7. Place all valuables in the safe in your room and lock the safe.
8. Do not leave valuables in your vehicle.
9. Check to see that any sliding glass doors or windows and any connecting room doors are locked.
10. If you are traveling with children, provide adult supervision and know their whereabouts at all times.
11. If you see any suspicious activity, please report your observations to the management.
Madison Maps
Maps are available at the Front Desk