DESIGNED TO DREAM®
A new style of rest only at Sleep Inn®
At Sleep Inn® hotels, we’ve transformed our look to provide guests with a new style of rest.
Set up so you can relax on the go, Sleep Inn Designed to Dream® hotels offer warm colors, soft lighting, nature-inspired designs and modern furnishings. And of course, you’ll have free amenities, like hot breakfast and WiFi, to complete your stay.
310 VIRGIL
MOUNT VERNON, IA 52314
PHONE 319-895-0055
FAX 319-895-0066
We thank you for being our guest and are delighted by your visit. We sincerely wish for you a most pleasant stay. We shall try our best to make you feel comfortable and at home.
We know how important courteous and quality service are to our guests, and we trust you will find both in abundance during your stay here. We look forward to you returning.
We know you will be satisfied with your stay, and we will meet the high standards you have come to expect from us. If for any reason you believe we have not met the standards we've promised, or should you have a problem, please contact our Front Desk or Manager on Duty immediately. Making your stay a complete success is our goal.
Enjoy yourself. If there is anything we can do to make your stay a more pleasant one, please touch 0.
Sincerely,
Ricky Chaudharr General ManagerAIRPORT:
DIRECTORY OF SERVICES
Airport Shuttle Service (fee applies) 319-365-0655
Eastern Iowa Airport, Cedar Rapids 319-362-8336
Iowa City Municipal Airport 319-356-5045
AUTOMOBILE RENTAL:
Alamo/National 319-363-0249 Enterprise Rent-A-Car 319-358-7000
Avis 319-366-6418 Hertz Rent-A-Car 319-365-9408
Budget 319-366-6434
BANQUET & CONFERENCE FACILITIES: We are proud to offer accommodations for up to 70 people. Located adjacent to the lobby area on the main floor. Available daily from 6:00 a.m. to 11:00 p.m. by appointment. We are ready to meet with you to assist in planning your meeting or event. Contact the Front Desk for more information. Fee applies Touch 0
BREAKFAST: A hot complimentary breakfast buffet is available in our breakfast room. Weekdays 6:00 a.m. to 9:30 a.m. Weekends from 6:00 a.m. to 10:00 a.m.
CHECK-OUT: Check-out time is 11:00 a.m. Express check-out is available. If you need to stay later, please check with the Front Desk and we will do our best to accommodate you. Additional charges will apply Touch 0
COFFEE SERVICE: There is complimentary coffee, tea and hot chocolate available in our breakfast room 24 hours.
COFFEEMAKER: A coffeemaker is located in each guest room. For assistance in operating or for additional supplies Touch 0
COPY SERVICE: Copy services are available for a nominal charge at the Front Desk. For information Touch 0
CREDIT CARDS: We honor American Express, MasterCard, Visa, Discover and Diners Club.
CRIBS & ROLLAWAYS: Cribs and rollaway beds are available on a first-come, first-served basis. There is a nominal charge for rollaways. No charge for cribs Touch 0
“DO NOT DISTURB” POLICY: A “Do Not Disturb” sign is provided for your privacy. If you want your room serviced, please be sure not to place the “Do Not Disturb” sign on your door during your stay. Our Housekeeping staff is instructed not to enter a room with a “Do Not Disturb” sign on the door. If you do place the sign on the door and need additional towels, please contact the Front Desk and we will be happy to bring those to you.
EMERGENCIES: For emergencies, contact either the Front Desk by touching 0, or call directly for assistance Touch 8+911
EXERCISE FACILITIES: Located on the main floor, west end of hall. Children under 18 years of age are not allowed. Open 24 hours, 7 days a week.
FAX SERVICE: Fax services are available for a nominal charge at the Front Desk. You may have your faxes sent to the hotel at 319-895-0066. For information Touch 0
FORGET SOMETHING?: We have a large supply of sundry items available at the Front Desk Touch 0
FRONT DESK: For information 24 hours a day Touch 0
GUEST LAUNDRY: Coin-operated washers and dryers are available for guest use 24 hours a day. They are located on the main floor, west end of hall. Detergent available; fee applies.
HANDICAP ACCESSIBLE SERVICES: This hotel is handicap accessible. A handicap accessible suite, rooms and services are available Touch 0
HOUSEKEEPING: We supply cribs, pillows, extra soap, hangers, linens, towels and blankets. Weekdays 9:00 a.m. to 12:30 p.m. Weekends 10:00 a.m. to 1:00 p.m. ...................................................................................Touch 0
DIRECTORY OF SERVICES
ICE MACHINE: There are ice machines located on the first and second floors at the east end of the halls. Please use the ice bucket from your room.
INTERNET ACCESS: There is a data port located on the wall above the desk. The hotel has wireless internet: the user ID and password are both “guest”. If having difficulty with the internet services please call Ethostream for help at 877-282-2519.
IRON & IRONING BOARD: For your convenience, an iron and ironing board are located in the closet area.
KEYCARDS: Please contact the Front Desk immediately if you lose your keycard. We will need to issue a new keycard for your room door Touch 0
LINENS & ROOM SUPPLIES: We have some exceptionally nice linens and room supplies. Should you choose to take any items home with you, a charge for those items will show up on your bill. Please contact the manager regarding ordering any specific item in the room.
LOST & FOUND: To report or claim lost articles
MAIL & POSTAGE STAMPS: U.S. Mail drop and stamps for purchase are at the Front Desk. Monday through Friday 8:00 a.m. to 4:00 p.m.
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MAINTENANCE: If anything in your room needs attention. Available 8:00 a.m. to 1:00 p.m. . Touch 0
MANAGER ON DUTY: For your convenience, there is a Hotel Manager or representative available 24 hours a day to assist in any way Touch 0
PARKING: Free parking is available for hotel guests. Always lock your vehicle and do not leave valuables inside. This hotel cannot be held responsible for lost or damaged items left in vehicles.
PETS: Pets are allowed. A non-refundable $25 per pet, per night charge will be applied. Pet rooms on first floor and second floor balcony. A charge of $150 will be applied if a guest has a pet in a non-pet-friendly room.
PLACES OF WORSHIP: The denominations, service times and directions to places of worship can be acquired by contacting the Front Desk or yellow pages
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RECYCLING/CONSERVATION: Please turn off lights and lower temperature controls when you leave your room. Your cooperation is greatly appreciated.
RESERVATIONS: To make future reservations, please contact the Front Desk Touch 0
SMOKING: Our facility is 100% smoke free. There is a $150 room recovery fee for smoking indoors/inside the hotel.
SWIMMING POOL: Guests are invited to swim anytime between 6:00 a.m. and 11:00 p.m. 7 days a week. Children under 16 must be accompanied by an adult. The pool area is located on the main floor at the west end of the hall. No food or drink permitted.
VENDING MACHINES: Soft drink and snack machines are located on the first floor at the east end of the hall. Soft drink machines are located on the second and third floors at the east end of the hall.
VOICE MAIL: Red light on guest phone indicates if message is waiting. To access your voice mail messages, touch 77 and follow instructions.
WAKE-UP SERVICE: Individual alarm clocks with mp3 connections are located at your bedside. If you prefer a personal wake-up call Touch 0
WHIRLPOOL: Guests are invited to enjoy a relaxing whirlpool anytime between 6:00 a.m. and 11:00 p.m. 7 days a week. Please do not leave children under the age of 16 years unattended. No food or drink permitted.
TELEPHONE INFORMATION
LOCAL CALLS (No Charge) 8+Number
LONG DISTANCE CALLS (Billed to Room)
Within Area Code 319 8+1+319+Number
Outside 8+1+Area Code+Number
CREDIT CARD, COLLECT OR PERSON-TO-PERSON
Within Area Code 319 8+0+319+Number
Outside 8+0+Area Code+Number
INFORMATION (Billed to Room)
Local & Long Distance .................................................. 8+411
International Calls (Billed to Room) 8+1+011+Country Code+City Code+Number
ROOM-TO-ROOM Room Number
IN-HOUSE NUMBERS:
Operator-assisted calls from this phone are provided by CenturyLink. You may obtain operator assistance by reaching an outside line, then touching 0+Area Code+Number
Consumers have a right to access the long distance carrier of their choice. Contact preferred carrier for access information.
For customer inquiries and rate information, please contact CenturyLink at 800-603-6000
Consumer comments may be directed to: Federal Communications Commission, Consumer Information Bureau, Customer ComplaintsTelephone, Washington, DC 20554.