Welcome to Mountain Village
Welcome to beautiful Mountain Village, Colorado, and thank you for choosing the Mountain Lodge at Telluride as your place for play, adventure, rest and relaxation. Our goal is to make your experience at our lodge among the best of your vacation memories. If we are successful in our goal, we hope that you and your friends will come back and share another wonderful vacation memory with us.
Our staff is excited to share the many reasons we call Telluride home. We have tried to anticipate all of your needs prior to your arrival so that you too can feel at home. If there is anything else that we can do to enhance your visit, please let us know.
Telluride locals are some of the friendliest folks around, and we recommend mixing it up with them to get the word on the best restaurants, recreational activities and hikes. Please come by our Concierge Desk and we will arrange any reservations you may need or answer any questions to help get you started on your day.
Once again, we thank you for choosing the Mountain Lodge at Telluride and look forward to serving you again soon!
Sincerely,
Staff and Management
The Mountain Lodge at Telluride
guest information
AIRLINES: COMMERCIAL
American Airlines
Delta Airlines
Denver Air Connection
Southwest Airlines
United Airlines
AIRLINES: REGIONAL
Cortez Regional Airport
Durango Regional Airport
Grand Junction Regional Airport
Gunnison Regional Airport
Montrose Regional Airport
Telluride Regional Airport
800-433-7300
800-221-1212
866-373-8513
800-435-9792
800-241-6522
970-565-7458
970-247-8143
970-244-9100
970-641-2304
970-249-3203
970-728-5313
Stop by the Concierge Desk to make arrangements for transportation to all airports.
ARRIVAL INFORMATION
Check-in time is 4:00 pm. If your lodge room or condo is clean and available earlier, we will be happy to check you in at an earlier time. However, we do recommend calling before you arrive for an early check-in to inquire about room availability.
ATM
ATM is located in the lobby and is available 24/7.
BUSINESS SERVICES:
MAIL, FAX, COPY, ETC.
There is a guest computer/printer in the lobby. Fax service is available at the Front Desk. Incoming faxes should be sent to 970-369-4317. Faxes can be sent and picked up during Front Desk business hours. Outgoing mail can be left at our Front Desk. Postage is available upon request and can be charged to your room or paid in cash. Copies can be made for a minimal charge.
CONCIERGE SERVICE
Our Concierge and Front Desk staff are happy to answer all questions to the best of their knowledge. Our staff can help provide restaurant recommendations and reservations, aid with recreational information and reserve guided tours including skiing, fishing, hiking, etc. We can also help with transportation and provide options for childcare providers and pet care throughout our area. Please stop by or call the Concierge Desk in the main lobby, 970-369-6116 (extension 6116 from your room phone).
CONFERENCES
The Mountain Lodge at Telluride provides a spectacular setting for small meetings, weddings and board retreats.
We offer two executive boardrooms, accommodating up to 30 people, with an additional 3,500 square feet of poolside space, presenting a refreshing option for outdoor functions.
Full meeting planning, catering and audiovisual services are on hand to make sure every detail is taken care of to your unique specifications.
Please contact our Director of Sales at 970-369-6018 to make your next event a notch above the rest.
DEPARTURE INFORMATION
Checkout time is 11:00 am. We appreciate you honoring our checkout time in order to give our housekeeping staff time to prepare your unit for the next arrival. However, if you need an extended checkout, please contact the Front Desk to see if arrangements are possible.
EMERGENCY NUMBERS
Emergencies Dial 911 Fire Department 970-728-3801
Mountain Village Police Department 970-728-9281
Telluride Police Department 970-728-3818
Ambulance 970-728-3081
Telluride Medical Center 970-728-3848
Search and Rescue ......................................970-728-30 81
FITNESS ROOM
The fitness room at the Mountain Lodge at Telluride is located in our main lobby. The fitness room includes an elliptical machine, exercise bicycle, treadmill, a universal fitness gym and free weights. Located in the same fitness area is the lodge steam room; come enjoy our steam room after a tough day on the slopes or after a workout. The fitness area also has full-service bathrooms, which include locker facilities, a shower and towels for working out and also for the pool and hot tub. The fitness room is open 24 Hours. Keys for the lockers are available at the Front Desk.
GUEST ROOM MAINTENANCE
The Mountain Lodge at Telluride maintains a professional maintenance staff on property. If you notice a problem within your unit, please contact the Front Desk and we will correct the problem at your convenience.
guest information
HEATED POOL & HOT TUBS
The Mountain Lodge at Telluride is proud to offer Telluride’s most spectacular pool deck, located outside of our main lodge. The pool deck includes two hot tubs and a heated pool, offering stunning views of the San Juan Mountains. Cocktail service and a full menu are available on the deck through the summer months. Complimentary towels are located around the pool area or in the main lodge locker rooms. Pool and hot tub hours are from 7:00 am–10:00 pm.
HOUSEKEEPING
The Mountain Lodge offers full service housekeeping. If you do not want service, please place the “do not disturb” sign on the doorknob of your front door. If you have housekeeping needs, please dial extension 6115.
INTERNET ACCESS
Complimentary wireless Internet access is available throughout the property. Steps to log in: 1) Open wifi network and select Mt Lodge wireless signal. 2) Open browser to connect to Internet. 3) Enter requested information and accept log on. Must sign in again after 7 days. A computer workstation with a printer is available 24 hours a day in the main lobby. If you are having trouble connecting, please call our Internet connection services at 970-870-1818 or 866-766-5949.
LAUNDRY SERVICES
We provide self-service coin-operated washers and dryers within each building. Quarters/change machines are located in the laundry room. Please contact the Front Desk to assist with your laundry needs at extension 6001.
LOST AND FOUND
Items left behind during your visit will be held for 30 days. Guest will pay the cost of shipping/postage for the return of items found. The Mountain Lodge at Telluride will not be responsible for reimbursement of any lost or stolen items. To find out about lost items, please contact housekeeping at the Mountain Lodge at Telluride, dial 970-369-6121 or extension 6121 from your room.
MASSAGE AND SPA TREATMENTS
Contact our Concierge or Front Desk to arrange a treatment at one of our local spas. Opportunities are also available for in-room treatments based on availability of local therapists.
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THE MOUNTAIN LODGE AT TELLURIDE AMENITIES
We take great pride in what the Mountain Lodge at Telluride can provide in order for your stay to be a truly great experience, including:
• True slope-side access, breathtaking alpine views.
• On-site ski rental shop.
• Ski lockers.
• Cell phone charging station located in our lobby.
• Tesla charging stations for electric/hybrid vehicles.
• The View Restaurant.
• Concierge service.
• Fitness room with steam room.
• Outdoor heated pool and two hot tubs.
• Housekeeping services.
• Valet service.
• Complimentary hotel shuttle to designated stops along Mountain Village Blvd.
• Upscale lodging, from studios to six-bedroom cabins.
• Walking distance to the gondola and market.
• Complimentary wifi.
PETS
The Mountain Lodge at Telluride does allow pets for an additional $50 per night up to $150 maximum per week, for a maximum of two pets per unit. Additional pets will incur a fee of $50 per night per additional pet. We do ask all guests to clean up any waste left by their pets on our grounds. Pet stations are located throughout the property. Beds and water bowls are available. Pets should not be left unattended. Please do not abandon your pet in your unit while you are out. Pet sitters can be arranged by contacting the Front Desk.
The Mountain Lodge at Telluride is a pet-friendly hotel that understands pets are an extension of your family. There are many wonderful things to do and see in Telluride. Please stop by our Concierge Desk to get full details on some great hiking trails that your dog is sure to love.
Telluride paves the way for pet-friendly destinations! From “pet pickup” boxes filled with plastic “pooper scooper” bags strategically positioned throughout the town to “puppy parking” to milk bones at check-in, you’ll find pets and people conveniently coexist in this quaint mountain town. Pets even have designated cars on the free gondola that connects the historic town of Telluride with the town of Mountain Village.
The following represent our pet-friendly policy:
• A pet fee of $50 per day with a maximum charge of $150 per week.
• Pets must not be left unattended in the rooms. If guest requires a pet sitter or pet supplies, they should contact the Concierge Desk with advance notice.
• Pets are not allowed in any food and beverage outlets, fitness room and pool areas of the property. This exclusion does not apply to guide dogs.
• Guests are responsible for cleaning up after their pet.
• Any disturbances, such as barking, must be curtailed to ensure other guests are not inconvenienced.
• Guests must contact the housekeeping department to arrange for a convenient time for servicing their room.
• Guests are responsible for all property damages and/ or personal injuries resulting from their pet.
• Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of the guest’s pet.
• The hotel reserves the right to charge guest’s account commensurate with the cost of such damages.
• Service animals accompanying persons with disabilities are always accepted, free of charge.
• There are four pet stations conveniently located throughout the property.
REAL ESTATE SHOWINGS
The Mountain Lodge at Telluride Unit that you are staying in is privately owned and may be listed for sale. If you are interested in inquiring about prices or seeing other units for sale, please contact Alex Martin at 970-729-1691 or alex@gotelluride.com.
guest information
RECYCLE—GO GREEN
There are recycle bins in the lobby/main entrance area of each building and in the pool area. Please dispose of your recyclable materials by using these bins.
RELIGIOUS SERVICES
Although you are visiting a small town nestled in the beautiful San Juan Mountains, the towns of Telluride and Mountain Village do offer most major denominations of religious services. If you are interested in attending a service, please contact the church of your choice or stop by the Concierge Desk to find out times and dates.
Alpine Chapel
Christ Presbyterian
St. Patrick’s Catholic ...................................
Telluride Jewish Community
970-728-3504
970-728-4536
970-728-3387
970-728-5970
SHIPPING & RECEIVING PACKAGES
We can assist with shipping packages during normal Front Desk business hours. A major credit card or your shipping account number is needed. If you have a package sent during your visit, we will contact you and deliver it to your room as soon as it arrives. Any packages arriving prior to your stay will be stored and delivered upon your arrival.
SMOKING
The Mountain Lodge at Telluride is 100% non-smoking in the units. Smoking is prohibited on all individual balconies. Violations will result in additional cleaning and damage charges. There are outside designated smoking areas located throughout the property.
TELEPHONE SERVICE
All phones at the Mountain Lodge at Telluride allow for local and long distance calls. Room to Room calls and 911 are free. Local calls and 800 numbers have a $1 connection fee per call. Long distance calls have a connection fee, and long distance charges apply per minute per call.
TELEVISION CHANNELS
The TV channel guide is located with the TV remote on the coffee table and/or bedside table and also at the front of this directory.
TV, DVD PLAYERS AND RADIO
All televisions at the Mountain Lodge at Telluride are supported by Dish Network. DVD players are available on a first-come, first-served basis. The local radio station, KOTO, can be found at 91.7 or 89.3 FM on your radio, Mountain Chill is at 95.5 FM and JACKFM is at 104.9 FM.
VALET PARKING
Parking is extremely limited throughout the property and so we are a valet-only property. All vehicles must be registered with the Front Desk or valet, and we will secure your vehicle in a safe and appropriate location on-site or in our overflow parking area off site. Please call ahead to the Front Desk at extension 6001 to retrieve your vehicle to give our team the best opportunity to provide you with exceptional and most expedient service. We encourage using the free gondola system, voted America’s number one form of public transportation.
VALUABLES
The Mountain Lodge at Telluride assumes no responsibility for valuables or any other personal items left in your unit, ski locker, bathroom locker rooms and vehicle. Please make sure that your door is closed and secured when you are out of your unit.
THE VIEW RESTAURANT
The View Restaurant sits in the Mountain Lodge at Telluride’s spectacular Great Room. Come enjoy this full-service bar during the summer and winter seasons, or order something from The View restaurant to eat in your room. Summertime serves up perfect margaritas and ice-cold Colorado craft beers at Telluride’s most spectacular pool deck, with breathtaking views of the San Juan Mountains. In the wintertime, Apres Ski offers hot toddies while relaxing by our beautiful four-way fireplace, the centerpiece of our Great Room. No matter what the season, you will feel miles away from reality here. Take-out orders available; dial extension 6021.
Please scan the QR Code below to see our current menus and learn more about The View Restaurant:
VOICE MAIL
Each phone in every unit has voice mail. If the message light on the phone is on, press the illuminated button or dial 7888 from that phone and follow the directions to receive your voice mail.
the view restaurant
Thirty foot floor-to-ceiling windows looking out at the iconic
San Sophia Ridge!
gondola
Open 275 days a year from 7:00 am–Midnight Riding Time Stats:
LEG 1—6.2 minutes
Station Telluride to Station St. Sophia
LEG 2—4.7 minutes
Station St. Sophia to Station Mountain Village LEG 3 —1.2 minutes
Station Mountain Village to Station Village Parking
Passengers may ride in the same gondola cabin between Station Telluride and Station Mountain Village; however, passengers must disembark to ride between Station Mountain Village and Station Village Parking. A lift ticket or season pass is required to disembark at Station St. Sophia to access the mountain during the ski season.
ENVIRONMENT MATTERS
The gondola virtually eliminates noise and air pollution, congested parking lots and the need for people to drive their vehicles between the two towns. It simultaneously provides clean, smooth, quiet, free and visually spectacular transportation. The gondola towers are low profile, usually not exceeding tree line, lessening the visual impact typical of gondolas while also dramatically reducing the likelihood of shutdown due to high winds.
THE FIRST OF ITS KIND
For several years, the Telluride Ski & Golf Company (Telski) worked diligently to build the first-of-its-kind $16 million public transit system intended to eliminate the transportation and air quality impact of growth in the region. The first part of the system, the chondola, a high-speed quad with a 4-person gondola cabin every 10th chair, opened in the 1995/96 season. The gondola, joining the historic town of Telluride with the town of Mountain Village and serving several ski runs, opened in November of 1996.
Telski is a ski industry leader and role model to other resorts in building trend-setting technology. The chondola and gondola systems are innovative, imaginative and something no other mountain community has. They signify the giant leap Telski has taken in initiating advanced transit systems.
Telluride’s gondola is the equivalent of three high-speed express lifts. While it transports skiers and snowboarders to a mountain ridge, it is primarily a public transportation system, and it’s free to foot passengers. It virtually eliminates the need for a car and drastically reduces the amount of air and noise pollution. It eliminates growing traffic congestion and subsequently increases safety. It provides residents with an easy commute to work or school and allows guests to avoid renting a car. Most remarkably, it is more convenient and timely than a bus, a car or even light rail. Pet-friendly cabins are available.
THE MOST BEAUTIFUL COMMUTE IN AMERICA
The gondola provides transportation between towns for people commuting to work, going to the grocery store or meeting friends. Beginner skiers and snowboarders can reach beginner terrain without the hassle of a car or bus. Parents can transport their kids to Children’s Ski School in the morning. Local kids can ride it to and from school.
10 things to do
While it is true that Telluride may be best known for outstanding skiing, there is a lot more to do at our world-class resort. We have listed some suggestions below, but they are just a few among the wealth of activities that will make your vacation in Telluride your best ever.
1. TAKE A RIDE ON OUR FREE GONDOLA!
The Gondola offers free seasonal transportation for locals and visitors to our destination. The gondola runs continuously from 7:00 am–Midnight (except during shoulder season) between Telluride and Mountain Village. The ride between the two towns takes about 14 minutes and features spectacular views and a stop at San Sophia Station, where you can hop off, take photos or visit the Nature Center in summer. The gondola accommodates pets, bicycles, skis and handicapped passengers.
2. GET IN TOUCH WITH HISTORY
Telluride is a National Historic District filled with all kinds of interesting history. Just five blocks wide and eight blocks long, it’s peppered with colorful Victorian homes, clapboard storefronts, boutiques, art galleries, bookstores, gourmet restaurants, historic buildings and much more. Visit the Telluride Historical Museum (at the top of North Fir Street), where you can see exhibits from Telluride’s past, take a self-guided walking tour of Telluride or sign up for Boling’s Historical Tours, which is a guided walking tour of the town. For more information, call the Telluride Historical Museum at 970-728-3344.
3. MUSIC, ARTS & THEATRE
Telluride hosts hundreds of events all year round, from the internationally renowned Telluride Film Festival to Bluegrass Festival, Jazz, and Blues & Brews, plus constant musical offerings of world famous performers, sports events, the always photogenic balloon festival, seasonal celebrations, Telluride Theatre, and much more. Check out the Historic Sheridan Opera House of Club Red in Mountain Village to see live music during your visit. Check out telluride.com and look at the Festival & Event Calendar for more information or call the Visitor Center at 800-525-3455, extension 1, and ask about events happening during your stay.
fishing, whitewater rafting, paddleboarding or hit the Mountain Bike Park. For more information on activities or to schedule a tour, please contact the Mountain Lodge concierge at 970-369-6116.
5. DINING TELLURIDE STYLE
The Chicago Tribune says, “Telluride has more good restaurants per person than any resort in the Rockies.” We say dining could be reason enough to visit Telluride, whether your taste runs from elegant multi-star-rated restaurants to ethnic favorites or funky and fun family eateries. Talk to one of our friendly Mountain Lodge staff members to get some tips on the best places to eat.
6. SHOPPING TELLURIDE STYLE
Telluride and Mountain Village offer a unique collection of independent retail shops and galleries. Whether you are admiring window displays or indulging in the latest styles in apparel, jewelry, home decor or outdoor gear, shopping is the perfect way to spend a day off the slopes. Most shops can be found in the Mountain Village Core area and downtown along Telluride’s Main Street.
7. A PERFECT PLACE FOR THE PERFECT WEDDING
If you’re planning on getting married, promise yourself you’ll say “I do!” in Telluride. The scenery is breathtaking and creates the perfect backdrop for your perfect day. Whether you want an informal trailside ceremony in winter, an outdoor event on a summer afternoon or formal festivities in a classic setting, you’ll find the ideal setting, catering, accommodations, styling and assistance you need to ensure your wedding is everything you’ve always hoped it would be. For more information, contact our Director of Sales at 970-369-6018.
4.
TRY SOMETHING NEW!
Telluride is a great place to try a new sport or activity. In the winter, consider taking a dog sled ride, sleigh ride or snowmobile tour. Try ice climbing, ice skating or snow biking. In the summer, you can take a jeep tour, go horseback riding, fly
8. RELAX AT THE SPA
After an exhilarating day of activities, or if you’ve just come here to relax, plentiful opportunities to rejuvenate and be pampered await you. Contact our Concierge at 970-369-6116 to set up an in-house massage or a visit to a local spa. You’re sure to emerge refreshed, relaxed and re-energized. Check out nearby Hot Springs in Ridgway and Ouray for another unique spa experience.
10 things to do
9. TAKE YOUR VACATION TO A NEW HIGH!
Telluride is home to the highest concentration of 13,000-foot peaks in Colorado. It’s an excellent location to get out into the high country to do some exploring and see things you might never encounter at lower elevations. Our concierge can suggest some great local hikes, guided mountain bike tours or jeep tours that can take you to the highest elevations around. For a real thrill, try a tandem paragliding tour to see Telluride from the air like never before!
helpful hints
The San Juan Mountains and the Telluride region are some of the most beautiful places in the world. Though they offer all forms of recreational activities, both in the summer and winter, the beauty of our area comes with problems that may affect your visit. The following are suggestions that might help you to prevent any such problems:
ALTITUDE AND HUMIDITY
While staying at the Mountain Lodge at Telluride, elevation 9,500 feet, you may experience a shortness of breath, headaches, a touch of nausea or a faster heartbeat than normal. These symptoms normally affect about 15 percent of all visitors to our region. This is due to high altitude and low humidity, which means the air is thinner and there is less oxygen available. We recommend drinking as much water as possible during your stay to keep hydrated, and also for the first couple of days of your visit, we recommend one glass of water for every alcoholic beverage consumed. If you feel that your condition is getting worse, please contact the Telluride Medical Center at 970-728-3848, where doctors very familiar with altitude illness may be able to help comfort you immediately. Contact lens wearers may also be affected by the low humidity and may need to moisturize their eyes more frequently. Contact lenses may need to be removed daily to allow more oxygen into the eyes while sleeping.
10. GET TOGETHER WITH FAMILY AND FRIENDS
Whether you’re planning the annual “girls” or “guys” getaway, a family reunion or a conference or convention for 40 to 400, Telluride is the destination for you. From planned outings to group challenges, special celebrations or the ultimate in relaxation, you’ll find it here. Call 970-369-6018 for more information on group trips or retreats.
Please share videos/photos/memories/reviews on all or any of our social media pages for a chance to win various prize and trip giveaway packages.
Instagram: @mountainlodgetride
Facebook: @MtLodgeTell
Twitter: @MountainLodgeT
LinkedIn: @mountain-lodge
SUN AND WEATHER
The sun is much more powerful at high altitude than anywhere else. We highly recommend using sunscreen anytime you are going to be outside. Whether it is sunny or cloudy, summer or winter, bad sunburn can ruin a great vacation. It also gets very chilly at night, even in the summer, and we recommend bringing warm clothes for your evening adventures. In winter, most people wear several layers to protect themselves from the cold. Make sure that you have dry boots and gloves in order to protect yourself from frostbite. If you notice a loss of sensation in your fingers, toes, cheeks, ears or nose, stop, look for frostbite (white, cold, numb skin) and take time to warm up. Serious frostbite can result in loss of limbs. If there is concern for this, please get help immediately.
ACCIDENTS AND ILLNESS
Accidents happen often while playing in a high alpine setting, but are more common when you are cold, hungry or tired. No matter what activity you are involved in, whether it is skiing, rock climbing or mountain biking, give your body plenty of food and water and keep your muscles warm so they function properly. If you are tired, quit while you are ahead to avoid injury. Please contact the Telluride Medical Center at 970-728-3848 to seek medical attention.
To access the digital Mountain Lodge Telluride Guest Directory, scan the QR code. Each ad in the Recommended Businesses section links to the business’s website.
issuu.com/asj-publishing/docs/telluridemountainlodge
