Resort Services

HOUSEKEEPING: Housekeeping hours are from 9 a.m. to 3 p.m. daily. Should you require additional services, please contact the Front Desk and every attempt will be made to meet your request. Additional towels may be obtained by exchanging soiled ones at the Front Desk.

ICE MACHINES: Ice machines are located in the vending area at the north end of each hallway, near the elevators. Please use the ice bucket from your room.

IN-ROOM FIREPLACES: The switch/timer to operate your gas fireplace is located on the wall. Please do not remove the glass facing from the fireplace, as these are not intended for an “open flame.” Keep children away from glass, as it does get very hot.

IN-ROOM WHIRLPOOLS: Directions for use of your in-room whirlpool are located on the wall next to the bathtub. We ask that you do not use bubble bath or floating candles in your whirlpool.

INTERNET ACCESS: High-speed wireless internet access is available in each of our guest rooms and suites free of charge. Simply locate ”Guest_ thewaters”. Password: WatersGuest1. Business Center is also available for guest use.

MAIL & POSTAGE: U.S. Mail drop is at the Front Desk. Postage may be purchased at the Front Desk, located in the main Lobby.

MAINTENANCE: Maintenance staff is available from 8 a.m. to 3 p.m. After hours for emergencies contact the Front Desk.

NO-SMOKING POLICY: State Law requires no smoking in rooms. The Waters has a strict nosmoking policy. Smoking is allowed only on the guest room patio/deck. All rooms are non-smoking. A $300.00 deep cleaning charge will be assessed to any guest room or meeting room violating this policy.

NOISE COMPLAINTS: Noise complaints may result in additional charge if it becomes necessary to compensate other guests as a result of an adjacent guest room non-compliance with “Quiet” from 10 p.m. to 7:30 a.m.

PAINT IT POTTERY: Located on first floor next to arcade. Hours vary by season ......... 8+715-439-3380

PARKING: Free parking is available for hotel guests. Always lock your vehicle and do not leave valuables inside. The resort cannot be held responsible for lost or damaged vehicles or items left in them.

PETS: Pets are accepted with restrictions. Guest must agree to sign pet policy form. Pets not allowed in public areas of the hotel. Pets may not be left unattended at any time. Pet fee applies.

PLACES OF WORSHIP: Denominations, service times and directions to area churches are listed in the yellow pages of the guest room phone book.

RECYCLING: Recycling bins are located throughout the building. We ask that you participate in our program.

RESORT POLICY: Our resort is primarily a family facility with many children as our guests. Therefore, we have dress and conduct policies that we enforce for the safety and enjoyment of our guests. Disrespectful conduct or behavior, such as vulgarity, intoxication, theft, excessive rowdiness, excessive noise and all other actions that negatively impact our guests or staff, will not be permitted. We reserve the right to remove from the facility, without refund, anyone who does not comply with our policies.

SALES & CONFERENCE DEPARTMENT: The Waters Sales and Conference staff are eager to assist you with your meeting, conference and wedding needs, offering complete planning for corporate retreats, meetings, seminars, weddings and receptions. Our sales department will also assist in planning outings off the property, such as tee times. They are located at the Front Desk.

SHUTTLE SERVICE: See the Front Desk for information.

VENDING MACHINES: Our vending areas are located on north end of first floor next to waterpark entrance.

WAKE-UP SERVICE: Individual alarm clocks are located at your bedside.

WATERPARK: Hours for our guests are from 8 a.m. to 10 p.m., Monday through Sunday. Please do not leave children under the age of 14 unattended. The pool area is located on the first floor. Slide hours vary.

THE WATERS PUB: The Pub is located off the Lobby. Hours vary by season. Contact the Front Desk for current hours. Pizza available. Expanded menu on weekends.

The Waters of Minocqua offers the only indoor waterpark of its kind in Northern Wisconsin. Our 10,000-square-foot enclosed waterpark offers aquatic thrills for kids of all ages, whatever the weather. The area offers an indoor-outdoor pool, a kiddie pool, indoor-outdoor hot tub and two body slides with completely enclosed tubes that carry our guests into the refreshing plunge pool. Use of the indoor waterpark is free for our hotel guests. Lockers are available for your belongings.

Waterslide

Guests and visitors MUST meet the 48” height requirement to go down the bodyslides. Double riding is not permitted.

Hours vary. Please see waterslide hours posted in the waterpark or Front Desk. The pool and waterslide will be closed in the event of inclement weather or storms. Pools are open daily. Wisconsin State Law requires that children 14 years and younger be accompanied by an adult. Please remember to remove any DISPOSABLE DIAPERS from infants before entering pool. Swimming diapers are available in the Gift Shop. Do not bring glass or food items into the pool area. If you have forgotten your beach towel, we offer pool towels in the Waterpark.

The lifeguard and waterslide hours are extended on holiday weekends and for special events. The indoor Waterpark is open seven days a week, year-round. The public can enjoy our indoor Waterpark for a fee any day of the week! Call 1-877-9WATERS (1-877-992-8377) for more information on prices.

Birthday Parties

Our staff is happy to assist you with planning your child’s birthday party, with different packages to choose from. For more information on our birthday parties, contact the Front Desk.

Snack Bar

There is a snack bar on-site in the Waterpark, offering casual food, pop, wine, beer and mixed drinks. No carry-ins please. Hours vary by season.

GROUP PARTIES/OUTINGS

Special pricing for groups. Great for school groups, church groups, clubs, organizations and corporate and family functions. There are several different packages to choose from. Call 1-877-9WATERS (1-877-992-8377) for more information.

Dining

The Waters of Minocqua makes it easy for guests to enjoy an amazing dining experience without having to leave the hotel. Dine-in or carry-out options are available for all of our food outlets.

The Waters Pub offers a variety of delicious burgers, made-to-orderpizza, appetizers and nightly specials. Eat-in or carry-out! Please call 715-358-4000 ext 4 for reservations or to order carry-out.

PUB HOURS

Tuesday - Saturday

5 p.m. - 9 p.m. Dine-In 5 p.m. - 8 p.m. Carry-Out

The Waters Coffee Shop Proudly Serves Starbucks Coffee. Choose from a Latte, Espresso, Frappuccino, Mocha and much more!

Coffee Shop Open

Daily from 6:00 a.m.9:00 p.m. Hours may vary by season and holidays.