AUBURN UNIVERSITY CAREER CENTER
ANNUAL REPORT 2016- 2017
303 Martin Hall | 334-844-4744 | career.auburn.edu
TABLE OF CONTENTS
Career Center Overview Letter from the Director Mission Services
4 5 5
Career Center Staff Full-Time Staff Student Staff
6 7
Career Counseling Overview Testimonials By College
8 9 10
Outreach Workshops & Other Programming Your Major Workshop Social Media/Website Analytics
12 13 13
Employer Relations On-Campus Recruiting Handshake
14 14
Student Employment Stats Student Employment Awards
15 15
Campus Career Events Attendance Numbers - Fall 2016 Attendance Numbers - Spring 2017
16 17
Professional Development Staff Development
18
Highlights & Accomplishments Highlights
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GUIDING PRINCIPLES 1. 2. 3. 4. 5.
Pursue and invest in relationships. Respect, empower, and celebrate all. Provide quality with integrity and a little fun. Listen actively, respond authentically. Encourage ownership of career path.
LETTER FROM THE DIRECTOR As the central point on campus for career services, the AU Career Center provides comprehensive career planning and job search services for Auburn students. The 2016-17 year was one of evaluation, renovation, and expansion. Several key initiatives involving the entire staff provided in-depth insight into the Career Center operations, programs, and services and will provide the framework for moving forward to enhance career services for Auburn students. EVALUATION • During the spring semester of 2017, the staff conducted an internal review based on the National Association of Colleges and Employers (NACE) Professional Standards for College and University Career Centers. These standards provide a detailed outline of all elements of a career services office and includes set standards that should be met. Using these standards, the staff examined all areas and conducted an honest and thorough evaluation of the Career Center. • An external review was scheduled in June and a team of four career services and human resources professionals spent two days on-site interviewing over 70 individuals who work with the Career Center in various capacities and/or provide career services for students. This review process, coordinated through the Southern Association of Colleges and Employers, provided the Career Center with an insight report with recommendations for improvement. RENOVATION • An upgrade of the current facility was completed over the past year. Construction began in April and was finished by the end of the summer and included the
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creation of a large, state of the art classroom/training space for group instruction. Also, the offices in the 303 suite were updated with new carpet, desks, and glass-front doors. This new space greatly enhances the overall appearance of the office and provides a modern, updated facility for students and staff. EXPANSION • The number of career fairs and networking events hosted on campus expanded with employer and student participation at an all-time high. • The Career Center hosted Career Development Facilitator training for 20 practitioners from the Career Center, other campus offices, and the local area. By completing the training and on-line modules, participants could expand their skills to become certified as a Global Career Development Facilitator. • A Career Clothes Closet was added and provides gently used professional attire for students in need of clothing items for interviews and other professional events. Donations were accepted and a dedicated space in Martin Hall was set up for students to “shop” for specific pieces to create or enhance their professional appearance. These are just a few of the activities and initiatives that took place during the 2016-17 year and the AU Career Center continuously strives to improve service delivery and quality of programs for Auburn students. We extend our sincere thanks to all who support the AU Career Center and the work that we do. Thank you and War Eagle! Nancy M. Bernard, Director
MISSION The Auburn University Career Center delivers comprehensive services and programs for students to explore majors and careers, network with employers and professionals, prepare for advanced education, and successfully transition from college to career.
CAREER CENTER
OVERVIEW SERVICES •
career interest/personality assessments
• graduate school prep
•
choosing/changing major
• professional development
•
workshops & career fairs
• learning communities
•
resume/cover letter/CV review
• job search
•
mock interviews
• online resources
•
job & internship listings
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FULL-TIME STAFF
CAREER CENTER
Nancy Bernard Director
Addye Buckley-Burnell AD, Career Development
Jay Skipworth AD, Employer Relations
Melvin K. Smith Special Events Coordinator
Torey Palmer Career Counselor
Dori Weldon Career Counselor
Eric J. Hall Career Counselor
Lauren Hobbs Student Employment Coord.
Diane Thorne IT Specialist
Alex Williamson Marketing Specialist
Karla Kirkemo Admin. Support Associate
Sue Olson Admin. Support Associate
STAFF
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STUDENT STAFF Graduate Assistants Kaela Jimenez Sarah Russell Ellis Bernstein
Mental Health Counseling Higher Ed Administration Counseling Psychology
Peer Career Advisors (PCAs) Anna Claire Peaden Matthew Stinson Brad Bayuga MC Cunningham Meagan Richardson Olivia Hudson Shelby Smith
English Literature Horticulture Software Engineering Human Development & Family Studies Social Work Exercise Science Nursing
Peer Event Planners (PEPs) Caleb Booker Alexandra Bramble Benjamin Ford William Pennington Christopher Stone
Business Analytics Public Relations Agriscience Education Physics Architecture
Operations Taylor Adams
Accountancy
Intern Janis Reed
Student Affairs
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CAREER COUNSELING OVERVIEW Total Counseling Contacts: 3,173 Total Unique Counseling Contacts: 2,002
TypeFocus: 1017 Personality Inventory
Contacts By Type
: 100 students
Drop-Ins 1,562
Appointment: 477
Total FOCUS* Users: 3069 Camp War Eagle: 20
eResumes: 371
HONR class: 196
1098
Resume Reviews*
In person: 727
Current students: 892
Email: 380
Mock Int: 319
eResumes
Career Advantage Program: 62
Auburn Global: 459
Triaged: 475
I was shocked that someone actually took the time to go through and record an in-depth video for me to go by. This was so helpful! I will definitely use it again. They explained everything clearly and helped by showing examples from the Job Search Guide. It was very convenient and easy to submit my resume while I was away from Auburn during the summer. Internship/Job Prep.: 149
UNIV classes: 1098
256
PRESENTATIONS *FOCUS 2 combines self assessment, career and major exploration, decision-making, and action planning in one comprehensive tool.
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426
Mock Interviews
Program/Professional School Prep.: 102
Nursing: 175
STUDENT SATISFACTION 98% of students surveyed rated their visit to the Career Center as “helpful” or “very helpful.”
”I wish I had come here sooner!”
“I will absolutely come back or refer to a friend.”
“They listened to my wants and interests in my major and responded accordingly.”
“My visit has given me direction and peace of mind that I haven’t found anywhere else thus far.”
“The Career Center is a huge asset on campus.”
99.5% 99.6%
of students surveyed rated their career counselor as knowledgable and helpful in addressing their questions. of students surveyed said they would recommend the Career Center as a resource to their friends.
“I’m very glad they were so relaxed because I was anxious and it made me feel more comfortable.”
STUDENT TESTIMONIALS
“They helped me feel confident about my decision and the next step forward.”
“I feel prepared for my job search after visiting the Career Center.” “I have a better understanding of an appropriate resume.”
“I feel much more confident.”
“They were very helpful in leading me in the right direction toward finding internship options and introduced me to several helpful tools.”
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CAREER COUNSELING BY COLLEGE
Graduate School Graduate Assistant and workshops
• Continued funding partnership with the Graduate School for a Graduate Assistant position dedicated to working with students from advanced degree programs. • Conducted workshops addressing topics relevant to graduate students.
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Workshops
College of Agriculture Career Center Liaison on Ag Hill
• Each month a career counselor visited Ag Hill to review student resumes and answer career/major questions. • Assisted with the College of Agriculture’s Speed Networking event, a Career Fair Prep panel, an Internship panel, the College of Ag Welcome Back Picnic, an ePortfolio and LinkedIn Workshop for the Ag Students seen Ambassadors, a resume writing during Liaison workshop for Ag students, Hours and a presentation on finding internships.
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College of Architecture, Design, & Construction Career Fair
• Collaborated with the McWhorter School of Building Science to host two career fairs for BSC majors in the fall and spring. Employer registration for the events was processed by the employer relations staff Career Fairs for and on-site support was BSC Students provided for student and employer check-in.
2
Auburn University Career Fair
• Hosted the Spring 2017 Auburn University Career Fair in collaboration with the Harbert College of Business. • Worked together to set up and launch Handshake campus-wide.
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Employers at the AU Career Fair
159
Students from across academic majors attended the AU Career Fair
College of Human Sciences Career Center Liaison
• Each month a career counselor visited the College of Human Sciences to assist students with resumes, internship/job search, cover letters, and more. • Hosted “College to Career” workshops for Human Sciences students. • Workshops included a resume workshop before career fair, an interviewing workshop, and Average: a summer internship/work 15 Students experience workshop. per 2-hour session
College of Education Workshops
• Career Center liaison reviewed student resumes during a workshop in Haley Center in preparation for Education Interview Day. • Presentations were made to College of Education Ambassadors to expand student awareness of career services. • Liaison attended College of Education partnership programs with local high schools. • Promotion of mock interview services for students seeking admission into College of Education undergraduate programs. • Hosted two Education Interview Days.
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156
Grad Students attended
School of Forestry and Wildlife Sciences Workshops
• Workshops included topics on “Thinking Like a Professional” and “Personal Branding” and were hosted by the school. • Career Center representative had a table at the Forestry and Wildlife Sciences Career Fair and answered resume/networking questions. • Mock interview day was held for students to practice interviewing skills before interviews with employers.
Samuel Ginn College of Engineering Outcomes, reception, and presentations
• The Engineering Student Employer reception was held the evening before the STEM expo in the fall.
Connections made at the STEM Expo Reception
132
Engineering Academic Excellence Student Attendance at the “Navigating a Career Fair” event
27
College of Sciences & Mathematics Workshop
• This year was a planning year for evaluation and reassessment of the Career Diagnosis program in order to make adjustments to better suit students in upcoming year. • Participated in Alpha Epsilon Delta by providing candidates for medical training, information on interview strategies and professionalism in the workplace. • Conducted workshops 100+ students on interview strategies, in workshops opportunities for success and best practices.
• Presentations were made to the INSY4500 class at the beginning of each semester and other career and professional development presentations were made to classes and student organizations within the college.
College of Liberal Arts Presentations/Workshops
• Presented to all Orientation to Psychology courses. • Presented on resumes and LinkedIn for new career course: LBAR 2010 • Hosted Communication and Media Day • Coordinated clothing drive efforts to support the creation and launch of Campus Career Closet.
University College
• Career Center staff participated in hiring process for new Exploratory Advising Center career counselor position. Fully trained new career counselor and provided ongoing support and resources for this individual as well as other staff in the center. School of Nursing • Worked collaboratively with the staff of the Upper Division Interview Prep Exploratory Advising Center through presentations • Provided mock interviews for students preparing to classes and other programs and activities. to apply for the upper division of the School of Nursing. Honors College • Two presentations discussing interview strategy Seminars and techniques were provided prior to mock • Honors College Advisors presented workshops on interviews. various career topics. • Simulation paneled interviews helped students • Planned for on-boarding and participation prepare for the upper 200 preparation for Career Readiness program set to division application 175 start in the Fall of 2017. process. students • Conducted a resume workshop for Honors College • 175 students students. participated in 46 128 practice sessions 100 students offered.
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Workshops per semester
23 Students in attendance
37% Since 2016
0
2016
2017
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OUTREACH AU Global The AU Career Center provided many services to Auburn Global students, including 329 FOCUS assessments, 221 InterviewStream account creations, 12 appointments/ drop-ins, and 2 presentations. Additionally, the staff of Auburn Global was invited to attend one of the Coffee Chats in order to share information about services offered by both areas.
329
FOCUS Assessments
Dining & Professional Etiquette Dining and professional etiquette programs were conducted for student groups including the College of Human Sciences Women’s Philanthropy Board, the College of Agriculture, the College of Liberal Arts Ambassadors, and the Honors College. Over 150 students attended these formal dinners and learned ents about proper dining etiquette, 150 stud professionalism in the work place, and appropriate business dress. Auburn on the Hill Congressional Internship The Auburn on the Hill Program assisted students who accepted summer internship positions with congressional offices in D.C. A send off reception was hosted by Dr. and Mrs. Gogue that allowed students to meet other interns and learn about Students accepted program expectations.
10
internships in D.C.
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Student Employees All student employees attended the 2016 summer orientation training session. This half-day training included an introduction to Handshake and the expectations of working in the Career Center. All graduate assistants participated in a week long training that included meeting with representatives from all colleges on campus and formal instruction on all services provided in the AUCC, including assessment interpretations. Additional training for each GA was provided by supervisors concerning the liaison/ specialty programs being served. Career Advantage Program (CAP) Initiated career development program with local rehabilitation center, Reprieve/Bradford Health, resulting in over $52,000 in grant contracts and community outreach for over 80 participants. Career Center staff worked with groups monthly in a classroom setting to teach topics including StrengthsFinder, resume and cover letter creation, job search and networking, and interviewing. The grant was renewed in April for an additional $52,000 to continue the program and cover outreach and career training for participants over the next year. Staff members presented the CAP program as a round-table discussion at the 2016 National Career Development Association Conference.
$$ 52,000 Grant Renewed
Career Readiness The presentation of a proposal to the Associate Provost of Undergraduate Studies received approval to create a non-credit course on Canvas. Career Ready aims to engage, to connect, and to practice the National Association of Colleges and Employers (NACE) Core Competencies to help students develop their career readiness skills while attending college. The pilot will launch in Fall 2017 with Student Affairs, Honors College, and Academic Support with approximately 100 students participating.
YOUR MAJOR WORKSHOPS % of students confident in making a career decision Before 30% Workshop After Workshop
59%
Confidence of students
ďƒą16%
% of students confident in naming 3 or more occupations in which they are interested Before Workshop
48%
After Workshop
92%
The Auburn University Career Center hosted Your Major Workshops for incoming freshmen and their parents during Spring and Summer 2017. These workshops were designed for students who were undecided on their majors and wanted to explore various majors and careers. Throughout the workshops students were guided through a variety of career assessments and activities, and had the opportunity to speak with representatives from every college/school on campus. Feedback from the attendees indicated that the workshop information was extremely helpful and educational. The AU Career Center intends to host these workshops each Spring and Summer for incoming freshmen and parents. Scholarships were offered for students and parents to waive fee for attending.
389 Total Attendance
Confidence of students
ďƒą38%
171 Parents
84
more attendees than in 2016.
218 Students
SOCIAL MEDIA / WEBSITE
+11.6%
+0.3%
832 total likes on Facebook
3304 total followers on Twitter
60,341 people viewed the AUCC website
: 10,000 people
251,957 total number of AUCC website page views
+200% 560 total followers on Instagram
50% of sessions on the AUCC website were 1st time visits
: 100,000 views
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EMPLOYER RELATIONS ON-CAMPUS RECRUITING (OCR)
Included in the services offered to employers is the opportunity to conduct employment interviews on site (OCR) in the Career Center. Employers scheduled interviews through Handshake and selected students were able to sign up for an interview time that fit within their schedule. Additionally, employers had the opportunity to conduct Next Day Interviews with candidates they met at career fairs the day before. Many employers took advantage of Next Day Interviews in order to maximize their time at Auburn and minimize travel costs. Total # of Employers Scheduled for OCR
Unique Companies in Fall 2016
426
total companies
& 162 2963 Unique Companies in Spring 2017
Total Interviews
1512 Interviews in Fall 2016
1451 Interviews in Spring 2017
426
400 Number of Employees
164
500
326
300 264
200
Annual Fall Spring
162
165 161
100 56 38
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‘14 - ’15‘
15 - ’16‘ year
16 - ’17
HANDSHAKE Handshake is an online job listing and networking tool that is free to both employers and students. Once employers create a Handshake account, they are able to register for Career Center events, schedule information sessions, set up on-campus interviews, and post full-time, part-time, and internship positions. Students can then access this information using their individual Handshake accounts. The Career Center has been successfully using Handshake for the last year since transitioning from Tiger Recruiting Link in the summer of 2016. Handshake was implemented to offer students access to an expanded network of employers and offer employers a state of the art tool for listing opportunities. Internships Total # Postings in Handshake 15000 13261
# of postings
12000 9000
5038
Internship Postings
3000 ‘14 - ’15‘
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Off-Campus Part-time Job Postings
15 - ’16‘ year
Total Full-Time Job Postings
2706 745
7512
6000
78 9732
16 - ’17
1161 29 296
Total Part-Time Job Postings 3718 Fall 16
Part-Time Off-Campus
6014 49 449
Part-Time Jobs Full-Time Jobs
6014 Spr. 17
STUDENT EMPLOYMENT STATISTICS
The mission of the Auburn University student employment program is to provide part-time, temporary, and seasonal employment opportunities both on and off campus to currently enrolled Auburn University students. This service is made possible through a $75,000 Job Location and Development (JLD) grant awarded through the Student Financial Services Federal Work Study Program. Broadly, the student employment program strives to recruit local employers to post job opportunities and hire Auburn University students, as well as develop and support professional development through the training of both employees and supervisors. Through partnerships with area chambers of commerce and by off-campus site visits, the JLD program continues to cultivate a vast array of opportunities for student employment serving as another strong bridge between the university and local communities. Off-campus, part-time job postings: 298 Off-campus, part-time jobs filled: 180
$1,008,673 total student earnings
91 off-campus recruiting site visits : 10 site visits
: $100,000
STUDENT EMPLOYMENT AWARDS Student employment fosters leadership and career development, substantive employment opportunities, transferable life skills, and personal growth. These qualities are highlighted each year during National Student Employment Week as sponsored by the National Student Employment Association. As a part of the week’s festivities, Auburn University Career Center sponsored the Student Employment Awards ceremony and reception. This event provided supervisors and students alike the opportunity to recognize exceptional workplace performance by nominating outstanding supervisors and student employees. This past year, the Career Center received a record number of nominations and hopes to continue to see this event grow. Number of ceremony attendees: 200
: 10 attendees
Total number of nominees: 75
On-campus student nominees: 47
Off-campus student nominees: 14
Supervisor nominees: 14
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CAMPUS CAREER EVENTS ATTENDANCE NUMBERS - FALL 2016 Event
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Number of Organizations
Number of Students
Internship & Part-Time Job Fair
55
384
Accounting Career Fair
45
225
STEM Career Expo
142
912
Harbert College of Business Industry Fair
85
1380
Human Development & Family Studies Internship & Professional Day
47
198
Tribology Career Fair
14
40
Supply Chain Career Fair
52
279
Aviation Management Career Fair
6
20
Professional Flight Career Fair
10
41
Grad School Info Day
70
174
McWhorter Building Science Career Fair
85
336
College of Agriculture Career Fair
35
179
Education Interview Day
31
77
Hotel & Restaurant Management Career Fair
58
170
Auburn University Career Fair
53
195
Forestry & Wildlife Sciences Career Fair
19
114
ATTENDANCE NUMBERS - SPRING 2017 Event
Number of Organizations
Number of Students
Communication & Media Career Day
13
59
Accounting Career Fair
42
187
Internship & Part-Time Job Fair
41
281
American Society for Civil Engineers Career Fair
12
25
State of Alabama Graduate Business Career Fair
14
62
Supply Chain Management Career Fair
41
217
Harbert College of Business Career Fair
66
1008
STEM Career Expo
100
824
McWhorter School of Building Science Career Expo
75
259
Athletics Career Networking Forum
31
150
Auburn University Career Fair
44
159
Education Interview Day
61
184
Aviation Career Fair
7
40
College of Agriculture Career Fair
19
47
Local & Regional Meet the Firms
24
98
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PROFESSIONAL DEVELOPMENT STAFF DEVELOPMENT 30+ webinars and in-house trainings on topics including: • Intro to NACE Principles and Ethical Practice
• First Year Students and Career Exploration
• Embracing Chaos in your Career Center
• Developing University- Wide Competencies
• Gamifying Career Concepts
• Employer Sponsorships
• Marketing to Millennials
• Generations in the Workforce
Rivals Retreat The Auburn University Career Center hosted the annual Rivals Retreat for the staff of career centers from the University of Alabama, the University of Mississippi, and Mississippi State. The two day retreat consisted of a campus tour, round-table discussions and many opportunities to learn from and network with one another.
Career Development Facilitators The Auburn University Career Center hosted Career Development Facilitator training for 20 practitioners in the office and in the community. Upon completion of the 120-hour training program that included classroom instruction and online modules, attendees had the opportunity to become certified as a Global Career Development Facilitator.
PLANNING FOR THE FUTURE Career Center Staff hosted Internal and External Reviews: In efforts to evaluate and set the course for future initiatives, the staff of the Career Center conducted an internal review based on the National Association of Colleges and Employers (NACE) Professional Standards for College and University Career Centers. These standards provide a detailed outline of all elements of a career services office and includes set standards that should be met. Using these guidelines, the staff examined all areas and conducted an honest and thorough evaluation of the Career Center. After the internal review, a team of four career services and human resources professionals conducted an external review of the Career Center and career services on campus. These individuals spent two days on-site interviewing over 70 staff and faculty who work with the Career Center in various capacities and/or provide career services for students. This review process, coordinated through the Southern Association of Colleges and Employers, provided the Career Center with an insight report with recommendations for improvements. A committee made up of representatives from each college/school and other campus offices was appointed to review the information gathered from the two reviews. This committee has been charged with determining future direction for career services on campus.
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HIGHLIGHTS OFFICE RENOVATIONS Through funding received through the Auburn University Project Prioritization Program, a $10,000 award from the Concessions Board, and funds from Career Center reserves and employer gifts, a major renovation of existing office space took place over the spring and summer months. This $207,000 project resulted in a new state-of-the art classroom/training space that accommodates 25 students for group instruction. The offices in the 303 suite were also upgraded to include new carpet, paint, furniture, and glassfront doors. Other areas within the suite were updated with new ooring and paint. This new space greatly enhances the overall appearance of the office and provides a modern, updated facility for students and staff.
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CAREER READY Recognizing that competency development is essential for student success after graduation, colleges and universities are integrating these concepts campus-wide by infusing intentional student learning mapped to competencies into the curriculum and co-curriculum. Based on The National Association of Colleges and Employers (NACE) definition of career readiness and the eight competencies associated with career readiness, the Career Center has begun developing strategies to raise awareness and teach students what it means to be career ready. With approval from the Associate Provost for Undergraduate Studies, a non-credit course was developed based on the NACE Core Competencies students need to master to become career ready. Launching Fall 2017, approximately 100 students will complete the eight modules in Canvas to help them develop the eight companies shown here.
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AUBURN UNIVERSITY CAREER CENTER
ANNUAL REPORT 303 Martin Hall | 334.844.4744 | career.auburn.edu