Auburn University Career Center Job Search Guide 2020 by University Career Center

UNIVERSITY CAREER CENTER 303 Martin Hall | 334-844-4744 | career.auburn.edu

202

JOB SEARCH

CONTENTS YOUR JOB SEARCH

MARKET YOURSELF

LAND A JOB

START YOUR CAREER

1 2 3 4

HANDSHAKE EVENTS COLLEGE ROADMAP

6 7 9 10 11 12 13 14

WHERE TO LOOK

17 20 23 24 30 32 33 34 35

TOOLS TO MARKET YOURSELF

37 38 39 40 41 43 45

INFORMATIONAL INTERVIEWING WHAT TO RESEARCH EXPERIENCE IS EVERYTHING BECOME CAREER READY NAVIGATE A CAREER FAIR ONLINE JOB SEARCH SPECIALIZED RESOURCES

RÉSUMÉ WRITING ACTION VERBS RÉSUMÉ SAMPLES COVER LETTER WRITING COVER LETTER SAMPLE DIGITAL FOOTPRINT MAXIMIZING LINKEDIN CAMPUS RESOURCES INTERVIEWING: GENERAL INFO TYPES OF INTERVIEWS HOW TO PREPARE BEHAVIORAL INTERVIEWING DRESS FOR SUCCESS PROFESSIONAL ETIQUETTE THANK YOU NOTE SAMPLE

EVALUATING JOB OFFERS &

48 49

ACCEPTANCE LETTER SAMPLE

HELPFUL RESOURCES

Job Search Guide

HELPFUL RESOURCES DIGITAL CAREER CENTER

CAREER PLANNING

University Career Center Resources career.auburn.edu

Career Counseling free one-on-one sessions

Job Search Resources handshake.auburn.edu

Interest & Personality Assessments

eRésumé Review aub.ie/eresume

UNIV 1150: Navigate Your Career Pathway

Workshops & Networking Events

Pathways: Major Guides aub.ie/Pathways

JOB & INTERNSHIP PREP

VMock: Online 24/7 Résumé Review aub.ie/eresume

Access handshake.auburn.edu

JOB & INTERNSHIP SEARCH PREP

Handshake job/internship listings, career expos & on-campus interviews

Career Coaching free one-on-one sessions Résumé & Cover Letter Reviews Interview Practice Workshops & Networking Events Interview Stream online mock interview practice sessions Mock Interview Day

SOCIAL MEDIA “Like” Us facebook.com/aucareer Follow Us twitter.com/aucareer instagram.com/aucareer Watch our Videos YouTube.com (University Career Center Auburn University) Join Our Group LinkedIn.com (University Career Center)

Career Shift comprehensive job search & networking site Career Fairs aub.ie/fairs

The University Career Center and the Harbert College of Business Office of Professional and Career Development utilize a career and job search platform called Handshake. Accessing your Handshake account is quick and easy! Go to handshake.auburn.edu, click Auburn University Student Login and use your Auburn username (e.g., abc1234) and password to log in to your account.

HANDSHAKE.AUBURN.EDU

Access more jobs & internships

Engage with helpful career resources

Utilize powerful job search tools

View employers visiting campus

SPECIAL PROGRAMS Auburn on the HIll: Congressional Internships auburn.edu/Washington Your Major: Career Discovery Workshop aub.ie/YourMajor Pathways: Major Guides aub.ie/Pathways Career Ready Program Campus Career Closet aub.ie/ccc Merge aub.ie/merge UCC Internship Connection Fund aub.ie/UCCICC Employer Connections Breakfast aub.ie/ECB

Job Search Guide

EVENTS UNIVERSITY CAREER CENTER

career.auburn.edu/events INTERNSHIP & PART-TIME JOB FAIR Fall & Spring semesters

ENGINEERING & TECHNOLOGY CAREER FAIR Fall & Spring semesters

AUBURN UNIVERSITY CAREER FAIR Fall & Spring semesters

GRADUATE SCHOOL INFO DAY Fall semester

EDUCATION INTERVIEW DAY Fall & Spring semesters

Job Search Guide

THE COLLEGE ROADMAP CAMPUS PARTNERS HDFS INTERNSHIP & PROFESSIONAL DAY Fall semester

SUPPLY CHAIN MANAGEMENT CAREER FAIR

The career planning process takes time. Small steps can be taken throughout your college education to research your opinions, develop your skills, build your résumé and make connections with potential employers. There is no need to worry if you haven’t completed each recommended step during the suggested year. Evaluate where you are in your own career planning process and take action now to prepare yourself for the job search.

FRESHMAN YEAR

SOPHOMORE YEAR

Fall & Spring semesters

BUILDING SCIENCE CAREER FAIR & INTERVIEWS Fall & Spring semesters

COLLEGE OF AGRICULTURE CAREER FAIR Fall & Spring semesters

CO-OP INTERVIEW DAY Fall & Spring semesters

FORESTRY & WILDLIFE SCIENCES CAREER FAIR Fall semester

AVIATION CAREER FAIR

− Join at least one service or leadership organization

− Join a career related organization or professional association

− Meet with a career counselor to establish needs

− Research specific careers and required qualifications

− Begin developing a professional résumé

− Attend career fairs and employer information sessions

− Register with Handshake at handshake.auburn.edu − Look for opportunities to build your résumé (e.g. leadership, service, work, etc.)

− Participate in job shadowing or conduct an informational interview with a professional in your field of interest

− Follow us on social media platforms

− Begin developing useful skills through part–time jobs, internships, and volunteering

JUNIOR YEAR

SENIOR YEAR

− Pursue a leadership role in a campus organization

− Discuss upcoming career plans with a career counselor

− Update your résumé and have it reviewed by the University Career Center

− Update your résumé for the job search

Fall & Spring semesters

− Update the information in your Handshake account − Attend career fairs and employer information sessions − Complete an internship to gain career related experience

− Update your Handshake account and participate in on-campus interviews − Attend career fairs and employer information sessions − Schedule a mock interview to practice interview skills − Begin applying for jobs 8-10 months before graduation

Job Search Guide: YOUR JOB SEARCH

WHERE TO LOOK

YOUR JOB SEARCH Where to begin is a very common question that we tend to ask ourselves when we are pursuing the job search process. So you are probably wondering where to start, right? Throughout this section, resources, tips and tools are suggested in order to enhance your job search process, regardless of the stage that you are at. Maybe you are just beginning to execute your job search, potentially getting your application material upto-date, or just interested to see what new positions are available in your desired industry. Wherever you are at, know that this section will assist you in getting to where you need to be for a successful job search process. In beginning your search, the best place to start is to identify where to find available positions within the industry you wish to work. A great place to start? Using Handshake, the online job search portal that Auburn University utilizes. In

addition, LinkedIn and other job search portals can help refine your search to be effective with both your time and efforts in finding the best opportunities to pursue. In addition, learning to effectively network with potential employers and colleagues and encouraging yourself to make intentional connections to the field you wish to be a part of are great ways to enhance your search. Attending career fairs, connecting with individuals through LinkedIn, even being comfortable introducing yourself and getting to know potential employers are essential in having an effective search process for your next position. This section will highlight ways to find available positions, how to network and communicate effectively, tips to utilize the skills desired by employers, and learn how to use job search resources to conduct your search.• MARISSA MILLER Career Counselor

The job search process takes time and a lot of hard work. Fortunately, there are many ways for job seekers to go about locating employment opportunities. To maximize your time and energy, utilize both online and in-person search methods and be purposeful in identifying opportunities and companies that mesh with your personality, skills, interests and values. Developing materials to effectively market your skills, education and experiences is also an

HAVE YOU LOOKED HERE? 1. HANDSHAKE handshake.auburn.edu 2. LINKEDIN linkedin.com

It is estimated that 65%–80% of jobs are found through networking. Network to gain information about your career field of interest and to develop contacts that can help you achieve your goals. Networking contacts can fall into one of three categories: personal, pro-personal and professional. The type of connection you have with each contact can affect the way in which you communicate. For example, you will discuss career goals and plans differently with a trusted professor than with a corporate recruiter. PERSONAL

3. CAREERSHIFT aub.ie/CareerShift

Family Friends Mentors

4. CAREER FAIRS aub.ie/careerevents

PRO-PERSONAL

5. ON CAMPUS RECRUITING handshake.auburn.edu 6. AU FACULTY & ADVISORS 7. AU ALUMNI CLUBS alumni.auburn.edu/clubs 8. FRIENDS & FAMILY

DID YOU KNOW? Handshake is a great place for Auburn students and alumni to start the job search as it is home to 2,072 employers and actively recruiting for open positions. Build your profile on handshake.auburn.edu, upload your résumé and begin searching for jobs and internships immediately. ©2019 University Career Center

NETWORKING

Professors Advisors Classmates Alumni PROFESSIONAL Corporate Recruiters Internship Supervisors Industry Professionals Alumni Assess your current network by listing people you know from each category. Look for opportunities to expand your network through resources, activities and events such as career fairs, professional organization meetings, informational interviews and LinkedIn.

Job Search Guide: YOUR JOB SEARCH

INFORMATIONAL INTERVIEWING Informational interviewing is a popular and effective method of collecting information on a career field from professionals currently in that area. It should assist you in making your career choice by gaining a more realistic insight into your career area of interest and to network with professionals. It is not, however, a job-seeking method. Informational interviewing helps you sharpen your perception of the career you are researching, thus helping you make more educated career decisions, develop contacts, and measure your compatibility with the people, environment and general

WHAT MIGHT I DO WHILE INFORMATIONAL INTERVIEWING? − Meet for 20–30 minutes in the office of the professional, over coffee or lunch. − Tour the organization. − Ask lots of questions and listen to advice. − Maintain contact and expand network by asking if there is anyone else with whom the professional would recommend you speak to.

POINTS TO COVER WHEN ARRANGING AN INFORMATIONAL INTERVIEW − Ask if the professional would be willing to meet with you to discuss their profession − Briefly share your academic background, major and minor − Arrange mutually agreeable date/time and location − Give your phone number and email − Obtain directions to the organization − Ask for parking instructions − Ask about appropriate attire

CONTACTING THE PROFESSIONAL PHONE When you call your contact, introduce yourself and explain the purpose of your call: “Hello, thank you for taking my call. My name is John Smith, and I am a student at Auburn University. I am interested in exploring the field of public relations. ________ gave me your contact information and thought you might be willing to help. I was hoping you would be willing to [meet with me to discuss your position and give me some advice about entering this field] OR [allow me to conduct a job shadow]. If you are busy right now, is there a more convenient time for me to call?” EMAIL If emailing, be sure to include a subject line and use proper grammar and spelling. “If you are not currently able to meet with me, is there someone you know who might? Always have someone else read over the email before you send it to avoid potential problems.

STEPS TO CONDUCTING A SUCCESSFUL INFORMATIONAL INTERVIEW PREPARATION − Be informed about your career of interest utilizing University Career Center resources in the office and at career.auburn.edu. − Develop a list of questions. − Start with people with whom you are familiar and practice. − Contact individual well in advance to schedule an appointment. − Be prepared to respond to questions from contact. DURING − Dress appropriately and arrive 5-10 minutes early. − Refer to your list of questions if you need to; it shows you are prepared. − Make positive first impressions through appearance, social skills and punctuality. − Observe work environment, people, dress, etc. − Thank everyone for their time and assistance. − Ask for business cards and two or three other contacts. FOLLOW-UP − Summarize information you gathered. − Send a written thank you note within 24 hours. − Keep contact informed if they expressed interest. − Contact new leads.

INFORMATIONAL INTERVIEW QUESTIONS − How did you get started in this industry? − What is your educational background and what previous work experience have you had? − What short and long-term trends affect your industry? − What are the positive and negative aspects of your position and this industry as a whole? − What are the major frustrations you encounter on your job? How do you deal with them? − What professional associations represent this industry? − Is there another professional I should talk with about career/trends in this field? − What are some other good sources of information about this industry — articles, reports, journals, people? − What are the current career opportunities in this field? − In this industry, is it more likely that I will be hired through a direct application on-line or via a referral from a current employee? − What skills, experience or other qualifications are sought by employers in this field for entry-level employees? − What is the typical career path for entry-level hires? − Of your organization’s hires the last three years, what qualities, backgrounds or achievements did they have that made them attractive candidates? − Is training typically formal or on-thejob training? − Can I contact you if I have further questions? − Is there anyone else that you know who might also be willing to speak with me? ©2019 University Career Center

Job Search Guide: YOUR JOB SEARCH

WHAT TO RESEARCH

EXPERIENCE IS EVERYTHING

DO YOUR HOMEWORK

Experience comes in many forms, and depending upon your career goals you will pursue one or more of the opportunities listed below during your college education. Employers appreciate candidates with a variety of career related experiences.

SERVICE

INTERNSHIP

INTERNATIONAL

− − − −

− Travel to another country − May be one week to a few months in length − Can involve study and/or work opportunities − Experience a different country’s culture and customs

TIMELINE

Securing a job is more than a quick search on Handshake, reading the job description, and assessing it to be a fit. Job descriptions only begin to reveal the depth and complexity of the companies and organizations to which you will be applying. Making sure that you have a sound understanding of your potential employer is essential in identifying a good position and fit. If you, like many others, are lost and not quite sure where to begin in the investigative process, be sure to check our cheat sheet below to identify potential avenues of research. Know that each one will provide a different nuanced approach to discovering information about an organization.

JUNIOR All Year: Research prospective companies Internship Attend info sessions

SENIOR August:

September:

Create/refine résumé, cover letter, and ePortfolio with the University Career Center

Identify openings in prospective companies Attend Career Fairs Utilize On Campus Recruiting

October → Employment: Interview Tweak résumé Build network

WHAT TO RESEARCH

Keep applying!

About Your Prospective Company − − − − − − −

Products and services Company culture Mission and values Awards and achievements Locations Job titles Parent company and subsidiaries

WHERE TO RESEARCH

Resources for discovering the types of companies and people for whom you could work. 1. 2. 3. 4. 5. 6. 7.

Typically one semester in length May be paid or unpaid Can be part-time or full-time Related to your career field

CO-OP − Alternate semesters of school and work − Typically paid − Can be part-time or full-time − Related to your career field

LEADERSHIP − Available through campus and community involvement − #1 attribute employers look for on a résumé − Unpaid

− Provide volunteer service to an organization − Does not have to be related to your career field − Can be any length of time − Develop philanthropic perspective

PART-TIME JOB − Typically completed while in school or during breaks − Paid work experience − Does not have to be related to your career field − Develop skills that can transfer to any career

RESEARCH − Typically completed under the direction of a faculty member − Related to your career field − Excellent preparation for graduate or professional school

For access to detailed information on each of the forms of experience listed above, stop by the University Career Center during drop-in hours at 303 Mary Martin Hall.

Job Search Guide: YOUR JOB SEARCH

BECOME CAREER READY The National Association of Colleges & Employers has identified eight competencies for being considered Career Ready through a task force of college Career Services and Human Resources/Staffing Professionals. In a 2019 NACE Job Outlook Survey, 100% of recruiters rated critical thinking as very or extremely important. The University Career Center can help you seek out and market these valuable skills. www.naceweb.org

Build relationships within a diverse network in order to achieve a common goal by negotiating and managing conflict.

CRITICAL THINKING Exercise sound reasoning to analyze issues, make decisions, and overcome problems.

LEADERSHIP Assess and manage emotion of all individuals. Capitalize on the strengths of others and use interpersonal skills to motivate, guide, organize, prioritize and delegate work.

COMMUNICATION Deliver and recieve information by articulating and discerning thoughts and ideas using oral, written and non-verbal communication skills.

TECHNOLOGY Leverage appropriate technologies ethically and efficiently to solve problems, complete tasks and accomplish goals.

CROSS-CULTURAL FLUENCY Build relationships within a diverse network in order to achieve a common goal by negotiating and managing conflict.

CAREER OWNERSHIP Navigate and explore career options, take necessary steps to pursue opportunities and understand how to advocate for oneself.

NAVIGATE A CAREER FAIR BEFORE THE FAIR

NACE CAREER READINESS COMPETENCIES

TEAMWORK

Job Search Guide: YOUR JOB SEARCH

In a 2019 NACE Job Outlook Survey, 71% of recruiters said they will be recruiting on college campuses in the fall and 29% in the spring. To get prepared, update your résumé and have it reviewed by the University Career Center (check out page 20 for more info). Learn about the companies who have registered: − Who they are − What they do − Where they are located − What types of positions they recruit for

WHAT TO WEAR Visit the University Career Center Events page (career.auburn.edu/events) to view the required dress for each career fair, or flip to pages 41 and 42 to learn how to “Dress for Success.”

WHAT TO SAY & DO Approach the Table − Make eye contact with the representative − Introduce yourself and shake hands

Elevator Speech − What you are studying, What you are looking for, What main skills/qualifications you can offer the company − 30-45 seconds

Ask Questions − Be prepared to ask thoughtful questions − DO NOT ask “What does your company do?”

KEY POINTS TO CONSIDER DO − Research the companies of interest to you before arrival − Take a deep breath − Practice your elevator speech − Visit the Campus Career Closet − Try on your outfit before the fair − Have the University Career Center review your résumé − Leave time for your professional headshot

DON’T − Talk or text on your phone around company representatives − Be a table hog − Speak negatively about any company, representative, peer or yourself − Wear a book bag or heavy coat while browsing

NEXT STEPS − Find out about the company’s preferred application process (company website, Handshake, etc.) − Ask for the representative’s business card in order to follow up with a thank you letter/email. − Take notes AFTER leaving the table. Detail the representative’s name, important items you discussed and next steps. ©2019 University Career Center

Job Search Guide: YOUR JOB SEARCH

ONLINE JOB SEARCH WHERE TO FIND POSITIONS

FRAUDULENT POSTING: RED FLAGS

HANDSHAKE handshake.auburn.edu Get access to full-time, part-time and internship postings by creating an account in Handshake.

− Posting asks for your personal financial information, credit card number or social security number − Email handle contains the domain or an @ that is not affiliated with a company. (Ex. @gmail, @yahoo, @ hotmail, etc.) − The position requires an initial investment such as a payment by wire service or courier − Posting includes many spelling or grammatical errors − You are offered a large payment or reward in exchange for allowing access to your bank account − The posting neglects to mention responsibilities of the job

LINKEDIN linkedin.com Find and apply for positions and network with Auburn alumni who live in the cities or work for the companies of interest to you. CAREERSHIFT aub.ie/CareerShift CareerShift is a job aggregator that will search all public job postings using your job title, keyword or location criteria and connect you with contacts in the organization.. COMPANY WEBSITES Visit the websites of companies that interest you and search for openings on their “Career” pages.

MATCH THE DESCRIPTION Review each position description carefully and make sure your résumé and cover letter highlight the key skills and qualifications requested by the employer. Change your cover letter and résumé for each application to highlight how you specifically fit the position description and show your interest in working for that particular company. Use the same language/wording in your résumé and cover letter that is in the job description. ©2019 University Career Center

Research any suspicious posting and watch for anonymity. IF the posting is not listed on the named company’s site or if there is not an address, contact or company name of the posting, it is likely a fraudulent posting. *If you encounter a fraudulent job posting, please contact the University Career Center.

HOW TO IDENTIFY POSITIONS Search entry-level positions by your major in Auburn’s database, Handshake, or use LinkedIn to find recent graduates of your program to see their job titles and where they are working. Search using keywords such as your major, position titles or skills you can offer to refine your search. To apply or not to apply? Apply for positions where you meet 75% of the qualifications.

Job Search Guide: YOUR JOB SEARCH

SPECIALIZED RESOURCES VETERANS

LGBTQ+

Returning to civilian life after serving in the military can bring about a variety of challenges and unique concerns. The University Career Center is happy to help ease the transition. Many employers, including the federal government, see the benefits of hiring veterans and have developed programs to increase recruitment of this population. Utilizing all of your resources in the University Career Center and the Veterans Resource Center will help you prepare for the transition ahead and succeed in your future profession.

VETCENTRAL vetcentral.us.jobs veteransmember.asp

Job searching for those within the LGBTQ+ spectrum can present additional challenges, especially for those individuals beyond the gender binary. As there is no blanket federal non-discrimination protection for LGBTQ+ job seekers, it is important to understand the applicable discrimination protections available in the state you are applying. You will also want to be aware of discrimination policies in place for housing and public accommodations. It is also important to note that employers within discriminatory states may have higher standards when it comes to equal employment opportunity (EEO) protections. The University Career Center counseling staff is Safe Zone trained and is able to help you navigate these issues in a welcoming and judgement free zone.

COMBAT TO CORPORATE combattocorporate.com

HUMAN RIGHTS CAMPAIGN (HRC) hrc.org

VETJOBS vetjobs.com

LAMBDA LEGAL lambdalegal.org

FEDERAL JOBS usajobs.gov

OUT FOR WORK outforwork.com

HIRE HEROES USA hireheroesusa.org

OUT AND EQUAL outandequal.org TRANS EQUALITY Transequality.org

Job Search Guide: YOUR JOB SEARCH

ACCESSIBILITY The University Career Center is here to assist with any accessibility concerns you may have while job searching. There are resources available through our office and the University that can assist you with preparing for employers. OFFICE OF ACCESSIBILITY 1228 Haley Center accessibility@auburn.edu FEDERAL DISABILITY RESOURCES disability.gov CAREER OPPORTUNITIES FOR STUDENTS WITH DISABILITIES (COSD) cosdonline.org NATIONAL ORGANIZATION ON DISABILITY nod.org Career counselors are available to meet students on campus or conduct online appointments if you have accessibility needs that could prevent you from coming to Mary Martin Hall. To schedule an online or out-of-office appointment, please call 334-844-4744.

INTERNATIONAL STUDENTS Navigating the job search as an international student can be difficult, and there is a lot you will need to know before your search. Knowing what is allowed with your specific Visa is only the beginning of the process. Come to the University Career Center for additional information. ©2019 University Career Center

GENERAL INFORMATION FOR F1 VISA STUDENTS: − Allowed to work part-time (up to 20 hours per week) for the Univeristy only. − Option of utilizing Curricular Practical Training (CPT): while in classes to gain experience related to your major. Many restrictions apply and students must attend CPT workshops and go through the official process through the Office of International Programs. − Optional Practical Training (OPT): allows students to work part-time if done prior to completion of program or full-time after completion for program without needing immediate sponsorship from an employer. Position must relate to degree earned and typically lasts 12 months. Many restrictions apply and students must attend an OPT workshop in the Office of International Programs and file paperwork with the government to qualify. − H1B Visa: work visa that must be sponsored by an employer for continued work in the United States. Limited number of visas are granted each year and awarded in a lottery through the Federal Government. For much more in-depth information, visit the Office of International Programs at auburn.edu/international.

Here are some resources to help you in identifying internships, part-time and fulltime opportunities: GOINGLOBAL aub.ie/goinglobal

MARKET YOURSELF Marketing yourself may be a foreign or just overwhelming concept, but it is an essential part of the job search and career progression. No, you are not a product, but like it or not, you are your own brand and it is up to you to let others know why they should be interested. What do you want people to remember about you? What skills and abilities do you bring to the table? The key to effectively selling yourself is to think like the employer and ask yourself, “What would I want to see in an applicant?” Use this as a guide when creating your marketing materials (résumés, curriculum vitae, portfolios, etc.) and be creative in how you get your information out there. Let’s face it, no one enjoys writing résumés, C.V.s and cover letters, but we all know they are important and will be needed for every new position, promotion, and even graduate/ professional schools. The purpose of these documents is to prove that you have the skills needed for the position and land the interview. It is just bad marketing to not adapt the documents to your audience or have misspelled words and/or grammatical mistakes. This is the first impression others will have of you, so make it exceptional.

Just like you, employers are online and many are using the internet to find and research prospective employees before hiring. What will they see when they Google you? You will of course want to clean up any profiles or pictures that are not so flattering, but do not be afraid to use your online presence to promote yourself as well. Having a welldeveloped profile on LinkedIn and an online portfolio/ePortfolio are just two of the ways you can promote yourself and learn from others in your career field or industry. Both allow you to add artifacts that prove your skill-sets and add a picture to personalize your brand. Just remember to include the URL from your portfolio on your résumé to direct employers to your site. Even after landing a position, keep your profiles clean and updated so you can leverage them for a promotion or new position later. This sounds like a lot of work, but the effort will pay off in the long run. Remember, the University Career Center is here to help every step of the way. • ADDYE BUCKLEY-BURNELL Career Counselor

Job Search Guide: MARKET YOURSELF

TOOLS TO MARKET YOURSELF Marketing materials come in various shapes, sizes, and utility. It is important to note that what might work best for one candidate, might not be the ideal model for another. As you begin considering which marketing tools might be most beneficial for you, remember too that what works best for some employers might not be what is best for others. If you find yourself struggling to make the selection, be sure to reach out and ask the University Career Center for assistance.

DID YOU KNOW? In many international cultures, the curriculum vitae is the preferred professional document of choice. If you are conducting an international job search be sure to check out GoinGlobal in Handshake at handshake.auburn.edu for information particular to each country.

RÉSUMÉ

COVER LETTER

CURRICULUM VITAE

Of all the items discussed in this section, the résumé is likely the most familiar. An almost universal presence in any job search, the résumé is the de facto document of choice by employers to assess past experiences, skills and abilities. So, what is a résumé? In short, a résumé is a targeted (emphasis on targeted) marketing document that best illustrates the most relevant skills, abilities, and experiences for the particular position that you are applying for. Contrary to the evidence presented in eRésumé submissions (more on what eRésumé is later), a résumé’s worth is not indicated by the number of pages it contains, but instead on the quality and pertinence of information provided. Job searchers and hopeful applicants do themselves a disservice when they only create one version of their résumé and send it to all their prospective employers. Imagine the look on your face when you receive a standard form letter in the mail. Now imagine that exact same look on an employer’s face when they read a standard form résumé. This likely was not the reaction you were hoping for. For examples of potential different layouts and different examples within majors, be sure to look at aub.ie/eresume or pages 23-27.

Arguably the most personal and potentially impactful of the marketing materials (if done correctly), the cover letter is an essential part of any applicant’s submitted materials. And yes, before you ask, a cover letter should always be included unless you are specifically told not to include one. Where résumés and C.V.s show skills, abilities, and past experiences, a cover letter demonstrates fit for a role. This document provides the applicant an opportunity to prove why they are the best candidate for that particular position. A potential candidate should feel free to “borrow” language from the job description and incorporate it into their selling pitch. A cover letter should entice someone to read your résumé. For many employers, having a candidate that can fit within their established company culture is an important trait in the potential applicant, and your cover letter provides an excellent opportunity to showcase this aspect. As with résumé writing, a potential applicant does themself a disservice by utilizing the same standard cover letter for all positions. It is difficult to show how one might fit in at Apple Inc. when one uses the same cover letter as their application to Microsoft Inc. Marketing materials should look to make an impact. This is exceedingly difficult to do when all your cover letters are the same. As with résumés, for most cases, a cover letter should never exceed more than one page. Other small items to pay attention to: a cover letter is a business letter, as such it uses a colon after the salutation and does not indent paragraphs. As well, you should do your very best to find an individual to address your letter to; a little thing, but little things make all the difference.

A curriculum vitae, or as it is more commonly known C.V., is an entirely different document than a résumé. Where a résumé is a targeted marketing document, crafted for singular positions or roles, the C.V. is a complete history of experience. For most entry level candidates there will likely be very little difference between their résumé and C.V., but in later careers the differences become more marked. Where a résumé will always be geared toward brevity and specificity, a C.V. is more of a comprehensive history of past experience. It is not uncommon for C.V.s to go on for multiple pages. You might also notice that the curriculum vitae is more often used in fields like academia and those where research plays a large role. Common sections included in C.V.s but not as often in résumés include: Conference Presentations, Publications, Poster Sessions, Thesis, and Research. In addition to academic settings the C.V. is often used in international job searches. If you find yourself struggling with which document to use, come to the University Career Center (303 Mary Martin Hall) for individualized feedback.

Job Search Guide: MARKET YOURSELF

RÉSUMÉ WRITING PORTFOLIO

ePORTFOLIO

There might come a time in your job search where you are asked to submit a portfolio of your work. If you do not already have a portfolio, you might find yourself wondering what exactly to include or, more importantly, what exactly is a portfolio. Simply put, a portfolio is a collection of examples. These examples will vary from field to field. Where a graphic designer might submit examples of layouts, a health services administrator might submit a previously conducted assessment of efficiency. The sophisticated word for these things you put in your portfolio is “artifact”. A portfolio should showcase your best work. Some fields will require examples of your creative process along with the final product. The portfolio is not the time for humility, nor is it the time for plagiarism. Be sure that the examples/artifacts that you are using in your portfolio are actually works of superior quality and that they belong to you. Imitation might be the sincerest form of flattery, but you should want to showcase your own individual works. Also, you should look to showcase a variety of works. Do not submit 15 versions of the same kind of item, instead showcase the breadth of your brilliance by giving an employer or admissions panel many types of artifacts so that they can see your ability to create across a spectrum.

Where a portfolio is comprised of actual tangible items, an ePortfolio is electronic. No less representative of your work or ability, it is just not an actual physical item. The same types of things you would include into a physical portfolio should be included here as well. Include artifacts that show evidence of skills and knowledge as they relate to the positions to which you are applying. The types of artifacts included in your ePortfolio will vary between students of different majors. The electronic version might allow for more ability to provide context and why an employer should care that you’re electing to show them these items. One should take special note, however, to not get too weighted down in reflection and context when many employers will be wanting to get directly to the point. What might work for an academic audience might not work for an industry oriented audience. You will need to use your best judgment when assessing what will work for either audience. In addition to being wonderfully convenient, ePortfolios are part of official University policy. The University officially supports several electronic portfolio platforms and more information can be found at auburn.edu/eportfolios.

ARTIFACTS MAY INCLUDE:

It is estimated that, on average, an employer spends between six to fifteen seconds evaluating a résumé during their first review of a document. Decidedly, this is not much time to get through one page, much less seven. For individuals with less than 10 years of experience and no advanced degree, a résumé should be one page. As with any rule, there are exceptions. Nursing majors, for example, typically have two page résumés due to their large amounts of clinical and preceptorship hours. There is no set of rules for résumé writing, and the information included in your résumé will depend on your unique make up of experiences and skills. Additionally, the content will vary based on the type of position for which you are applying. In fact, every résumé that is sent out should be created and modified for the singular position to which you are presently applying. Though it may be a large investment of your time, the ultimate payoff (i.e. getting a job) is worth the effort.

BASIC FORMATTING Margins 0.75 inch – 1 inch Font 11-12pt Traditional/Non-Ornamental, e.g. Arial, Times New Roman, Garamond Printing 8.5 inch X 11 inch résumé paper Text Color Black Length 1 page (for individuals with a bachelor’s degree and/or less than 10 years of experience) To view sample résumé formats and receive 24/7 résumé reviews with immediate feedback, visit aub.ie/eresume.

− Video recordings of presentations − Highlights from internship experiences − Pictures from volunteer or study abroad experiences − Work samples from related class projects For more information on developing an ePortfolio and to see portfolio samples from other Auburn University students, visit auburn.edu/eportfolios. ©2019 University Career Center

Job Search Guide: MARKET YOURSELF

HEADINGS − − − − −

− −

−

− − − − −

Provide employer, job title, city, state, beginning and ending month, and year of employment (if ongoing use “Present”) This section should be in reverse chronological order (most recent first, then working backward) Pay attention to verb tense! For ongoing positions use present tense, for positions concluded use past tense. Use consistent formatting throughout sections Be diverse in your use of verbs to effectively demonstrate your range of ability and skill. DO NOT provide the contact information for your supervisor (e.g. direct phone line, mailing address, etc.)

ADDITIONAL SECTIONS Here are a few more examples of things you may want to include in your résumé. Remember though, the focus of your résumé will be on experience. Experience will often carry more weight with an employer than other sections.

Should include full name, mailing address, phone number and email address Name should be bold and between 18-22 pt. font, or at a minimum, at least one font size larger than body You can list your current and permanent address, but it is not necessary to do so Use a school or personal email address (NEVER work email). Depending on field, a link to your ePortfolio might be beneficial.

Education should be listed in reverse chronological order (i.e. newest to oldest) Include the degree title (easily found in the Bulletin at auburn.edu/bulletin), school name, city, state and the graduation month and year There is no need to specify“expected,” “participated,” “projected,” etc. with your graduation month or year DO NOT include high school information after first year of undergraduate study. Only degree conveying institutions have to be included.

Job Search Guide: MARKET YOURSELF

SKILLS: Use this section to highlight other abilities and assets you may possess that you may lack traditional experience to demonstrate (e.g. computer ability, foreign language skill, etc). EDUCATION

INVOLVEMENT: Campus organizations and activities are a great way to showcase skills and abilities. Format these as you would a paid experience so that you can highlight the skills and abilities you utilized during your tenure there, especially if you held leadership roles. HONORS & AWARDS: This section can be used to highlight prestigious awards accumulated during your academic tenure, but should not dominate your document.

EXPERIENCE

Job Search Guide: MARKET YOURSELF

RÉSUMÉ SAMPLES

ACTION VERBS

Resume Sample - Building Science Major UNIVERSITY CAREER CENTER I Believe in Work.

FINANCIAL /DATA administered adjusted allocated analyzed appraised assessed audited balanced budgeted calculated computed conserved corrected

determined developed estimated measured planned prepared programmed projected reconciled reduced researched retrieved

HELPING adapted advocated aided answered arranged assessed cared for clarified coached collaborated contributed cooperated counseled demonstrated diagnosed educated encouraged ensured

expedited facilitated familiarized furthered guided insured intervened motivated prevented procured provided rehabilitated represented resolved simplified supplied supported volunteered

CREATIVE acted formulated adapted illustrated began initiated combined instituted composed integrated conceptualizedintroduced condensed invented created modeled customized modified designed originated developed performed directed photographed displayed planned drew revised entertained revitalized established shaped fashioned ©2019 University Career Center

LEADERSHIP administered analyzed appointed approved assigned attained authorized chaired considered consolidated contracted controlled converted coordinated decided delegated developed directed eliminated

emphasized enforced enhanced established executed generated handled headed hired hosted improved implemented increased initiated inspected instituted managed merged motivated

organized originated overhauled oversaw planned presided prioritized produced recommended replaced restored scheduled secured selected streamlined strengthened supervised terminated transformed

COMMUNICATION addressed drafted advertised edited arbitrated elicited arranged enlisted articulated explained authored expressed clarified formulated collaborated furnished communicatedincorporated composed influenced conferred interacted consulted interpreted contacted interviewed conveyed involved convinced joined corresponded judged debated lectured defined listened described marketed developed mediated directed moderated discussed negotiated

observed outlined participated persuaded presented proposed publicized reconciled recruited referred reinforced reported resolved responded solicited spoke summarized synthesized translated wrote

ORGANIZATION accommodated achieved approved arranged catalogued categorized charted classified coded collected compiled corrected corresponded distributed filed

generated implemented incorporated inspected logged maintained monitored obtained operated ordered prepared processed provided purchased recorded registered

reserved responded reviewed routed scheduled screened served set-up submitted supplied standardized systematized updated validated verified

303 Martin Hall | 334.844.4744 | career.auburn.edu

TEACHING adapted advised clarified coached communicated conducted coordinated critiqued developed enabled encouraged evaluated explained facilitated focused

guided individualized informed instilled instructed motivated persuaded simulated stimulated taught tested trained transmitted tutored

Objective

A summer 20xx project management internship with a construction firm utilizing prior management and estimating experience and strong verbal communication skills.

Education

Bachelor of Science in Building Science | May 20xx Auburn University | Auburn, AL

RESEARCH analyzed clarified collected compared conducted critiqued detected determined diagnosed evaluated examined experimented explored extracted formulated gathered identified

John McAllen

567 S. College St. Apt 9 | Auburn, AL 36830 334.555.0987 | jmmcallen@auburn.edu

inspected interpreted interviewed invented investigated located measured organized researched reviewed searched solved summarized surveyed systematized tested

Margins: 1” Name: Calibri 18 pt Section Headings: Calibri 12 pt Content: Calibri 11 pt

Experience

Estimating Intern | May 20xx‐August 20xx Brasfield & Gorrie | Birmingham, AL  Collaborated with two estimators to evaluate project costs totaling $1.2 million  Developed proposals and presented estimates to upper management  Communicated effectively with sub‐contractors to gather quotes and cost information Owner | April 20xx‐August 20xx McCallen Lawn Care | Hoover, AL  Owned and operated lawn care business servicing 10‐15 private lawns per season  Built clientele by promoting services at community events and in local newspapers  Managed client payments and maintained accurate records of accounts  Ensured client satisfaction by carefully maintaining lawn and landscape features

Involvement

TECHNICAL adapted applied assembled built calculated computed conserved constructed converted designed determined developed engineered maintained manufactured

operated overhauled printed programmed regulated remodeled repaired replaced restored solved specialized standardized studied upgraded utilized

Habitat for Humanity volunteer | 200x‐present Social Fraternity | 20xx‐present House Manager | 20xx‐20xx  Maintained facilities and performed minor repairs to fraternity house Mission trip to Costa Rica | May 20xx  Oversaw construction of a 700 sq ft schoolhouse over a two week period  Delegated tasks to volunteers to ensure an efficient construction process

Skills

AutoCAD | Basic knowledge Microsoft Word and Excel | Advanced knowledge

PLEASE NOTE: The samples provided are to be used as guides and need not be copied in their entirety. There is no one right way to write a resume or format the page. Choose a resume format that represents your skills and experience in the most positive and professional way. ©2019 University Career Center

Job Search Guide: MARKET YOURSELF

Resume Sample - Social Work Major AUBURN UNIVERSITY CAREER CENTER YOUR CAREER. OUR MISSION

303 Martin Hall | 334.844.4744 | auburn.edu/career

SARAH SMITH

123 S. College St. Apt 15. | Auburn, AL | 334-555-1234 | jsmith23@auburn.edu

MARK DONNINGTON 1234 Main Street ■ Auburn, AL 36830 ■ 334-334-3343 ■ jdonnington@auburn.edu

EDUCATION Auburn University | Auburn, AL Bachelor of Mechanical Engineering | May 2xx GPA: 3.4/4.0

Margins: 1” Name: Times New Roman 18 pt Section Headings: Times New Roman 12 pt Content: Times New Roman 12 pt

CO-OP EXPERIENCE Company Name, Inc. | Atlanta, GA Engineering Co-op | May 20xx-August 20xx  Improved the manufacturing of modular enclosures through the implementation of lean manufacturing and six sigma capability studies  Collaborated with a team of 3 interns to design and implement tests to check quality of manufacturing equipment  Researched options for integrating a new safety system on the manufacturing floor and presented recommendations to a group of 8 engineers ADDITIONAL EXPERIENCE Auburn University Libraries | Auburn, AL Student Assistant | February 20xx – Present  Effectively communicate with library patrons to assess needs and assist them efficiently  Promote library events to student population through social media Logan’s Roadhouse | Birmingham, AL Hostess | May 20xx- July 20xx  Provided friendly customer service when greeting and seating guests  Maintained organization when placing guests at tables in a fast-paced environment INVOLVEMENT American Society of Mechanical Engineers | 20xx-Present  Membership Chair | January 20xx – Present IMPACT Volunteer Organization; 25 hrs | 20xx- Present Emerge Program | 20xx-Present TECHNICAL SKILLS Operating Systems: Windows and Mac OS Programming Languages: intermediate proficiency in Matlab Modeling Software: advanced proficiency in SolidEdge, basic proficiency in AutoCAD Equipment: Mills, Lathes, CNC PLEASE NOTE: The samples provided are to be used as guides and need not be copied in their entirety. There is no one right way to write a résumé or format the page. Choose a résumé format that represents your skills and experience in the most positive and professional way. ©2019 University Career Center

SUMMARY OF QUALIFICATIONS  Three years of volunteer experience working with abused children  Leadership skills developed by holding cabinet positions in two organizations  Published article in Social Work Journal detailing the profession of social work in the juvenile justice system  First Aid and CPR certified EDUCATION Bachelor of Science in Social Work Minor in Human Development and Family Studies Auburn University; Auburn, AL Cumulative GPA: 3.5/4.0  Dean’s List 20xx-20xx  Heritage Scholarship

May 20xx Margins: .75” Name: Arial 20 pt Section Headings: Arial 12 pt Content: Arial 12 pt

VOLUNTEER WORK Jean Dean Reading is Fundamental; Opelika, AL (10-15 hours/week) May 20xx- Present  Mentor children ranging in ages from 3-5 in developing reading skills  Raise awareness of literacy issues by representing organization at community events EXPERIENCE Sales Associate; Ann Taylor Loft; Auburn, AL August 20xx- September 20xx  Awarded “Associate of the Month” twice for leading store in credit card enrollments  Utilized conflict resolution techniques to resolve guest frustration and ensure a satisfactory experience  Worked in a team of 7 to maintain an orderly store and accommodate customers in a timely and friendly manner  Developed a loyal customer base due to consistent customer service skills and honest opinions PUBLICATIONS Donnington, J., Smith, L., & Jones, M. (2018). Social work in action: Juvenile offenders. Social Work Journal, 50, 156-178. LEADERSHIP EXPERIENCE Secretary; Social Sorority; Auburn University January 20xx- Present  Foster sisterhood by collaborating with members to organize events  Enforce bylaws to ensure safety of sisters and maintain order in chapter President; Social Work Club; Auburn University August 20xx- May 20xx  Set agenda for semester and delegate projects to committees  Counseled members having difficulties in school or in personal lives  Led group to earn $15,000 for Cancer Research

Job Search Guide: MARKET YOURSELF

Resume Sample - International Student UNIVERSITY CAREER CENTER I Believe in Work.

303 Martin Hall | 334.844.4744 | career.auburn.edu

Joseph Doe

MINGZHU “JOHN” YANG 123 Somewhere Lane Auburn, AL 36830

portfolio: http://myangx.weebly.com

EDUCATION

PROFESSIONAL EXPERIENCE

May 20xx GPA: 3.67/4.0 Margins: 1” Name: Bookman Old Style 17 pt Section Headings: Bookman Old Style 13 pt Content: Times New Roman 12 pt

May 20xx

Transportation Department Intern January 20xx–August 20xx Alabama Department of Transportation– Auburn, AL • Initiated design for improved water drainage of local roadways • Reviewed final roadway designs and developed material quantities list • Performed topographic surveys, construction staking, and construction surveys • Inspected several freeway interchange and bridge rehabilitation projects, receiving additional on-site training from contractors • Drew and revised site plans using MicroStation and AutoCAD Hourly Shift Manager April 20xx–August 20xx McDonald’s – Shanghai, China • Reconciled and verified bank deposits, controlling P&L issues and recording daily sales on cash sheets while assisting the General Manager with financial activities • Supervised up to 12 crewmembers during day shift and effectively delegated responsibilities based upon store needs and employee skill set • Facilitated system and safety training for new and current employees to help General Manager

LEADERSHIP EXPERIENCE

Active Member September 20xx–Present American Society of Civil Engineers – Auburn, AL • Participate in developmental events such as guest speaker presentations, field trips, other professional activities

Active Member August 20xx–Present Association of International Students – Auburn, AL • Attend all weekly meetings and serve as insightful and active member • Tutor other international students in reading, writing, and speaking English

COMPUTER AND LANGUAGE SKILLS • •

•

AutoCAD, CAD/CAM, Microstation, Prolog Manager Microsoft Office: Word, Excel, Access, PowerPoint, Outlook English and Chinese- Fluent in oral and written communication

Resume Sample - International Student UNIVERSITY CAREER CENTER

Master of Civil Engineering Auburn University – Auburn, AL • Dean’s List Fall 20xx-Spring 20xx Bachelor of Science in Engineering Fudan University – Shanghai, China

myangx@gmail.com (334) 555-1234

334-836-5636 ■ Auburn, AL Jod1122@auburn.edu Portfolio: aub.ie/josephdoe

EDUCATION I Believe in Work. Bachelor303 ofMartin Science in Elementary Education Hall | 334.844.4744 | career.auburn.edu Auburn University; Auburn, AL  Praxis scheduled forM April 20xx “JOHN” INGZHU 123 Somewhere Lane TEACHING Auburn, AL EXPERIENCE 36830 th

May 20xx GPA: 3.5/4.0

YANG

portfolio: http://myangx.weebly.com

myangx@gmail.com (334) 555-1234

Spring 20xx Student Teacher-5 Grade Dean Road Elementary School Auburn, AL EDUCATION  Motivated class of 22 students to improve performance and exceed expectations Master of Civil Engineering May 20xx University Auburn,plans AL in a timely manner to ensure approvalGPA: 3.67/4.0 Auburn Prepared daily– lesson by teacher Dean’s List Fall 20xx-Spring  • Implemented activities and 20xx assignments to gage retention of knowledge and effectiveness of teaching styles Margins: 1” Bachelor of Science in Engineering May 20xx Bookman Old Style 17and pt engagement  Developed innovative strategies Name: to encourage learning Fudan University – Shanghai, China Section Headings: Bookman Old Style 13 pt  Maintained accurate records of grades and attendance using Excel spreadsheets Content: Times New Roman 12 pt  Utilized classroom control strategies to resolve classroom disputes PROFESSIONAL EXPERIENCE  Enforced school rules Intern to maintain safety and integrity ofJanuary children at all times20xx Transportation Department 20xx–August Alabama Improved teaching style by receiving supervision and adjusting to suggestions Department of Transportation – Auburn, AL  • Corresponded withimproved parents/guardians about concerns and accomplishments Initiated design for water drainage of local roadways • involving Reviewedtheir final children roadway designs and developed material quantities list •

Performed topographic surveys, construction staking, and construction surveys

Inspected several freeway interchange and bridge rehabilitation projects, receiving Day •Camp Counselor Summers 20xx-20xx additional on-site training from contractors Super Fun Day Camp Opelika, AL Drew and revised using MicroStation and AutoCAD • Supervised groupsite of plans 10-12 children, ages 8-10, ensuring safety first  Worked with team of 5 counselors to develop and lead age-appropriate activities Hourly Shift Managerdaily schedule and behavior issues with parents April 20xx–August 20xx  Communicated

McDonald’s – Shanghai, China • Reconciled and verified bank deposits, controlling P&L issues and recording daily sales Spring 20xx Practicum3rd Grade (120 hours) on cash sheets while assisting the General Manager with financial activities Richland Elementary School • Supervised up to 12 crewmembers during day shift and effectively delegated Auburn, AL  Instructed classbased of 25 weekly teaching responsibilities upon store and needsadapted and employee skill style set to student needs • Facilitated system and safety training for new and current employees to help General Fall 20xx Practicum4th Grade (90 hours) Manager

Ogletree Elementary School Auburn, AL LEADERSHIP EXPERIENCE  Observed two classrooms involving different teaching styles and methods Active Member teachers with activities and supervised class when September 20xx–Present  Supported needed American Society of Civil Engineers – Auburn, AL • Participate in developmental events such as guest speaker presentations, field trips, other COACHING EXPERIENCE professional activities

Assistant Coach/Counselor Summer 20xx Active Member August 20xx–Present Coach A’s Basketball Camp Auburn, AL of International Students Auburn, AL Association Led small group workshops to–teach children ages 8-13 more refined skills Attend all weekly meetings and serve asto insightful and active member  • Demonstrated good sportsmanship set example to team •

Tutor other international students in reading, writing, and speaking English

ADDITIONAL WORK EXPERIENCE COMPUTER AND LANGUAGE SKILLS ServerSeasonal • AutoCAD, CAD/CAM, Microstation, Prolog Manager Applebee’s •

•

Microsoft Office: Word, Excel, Access, PowerPoint, Outlook English and Chinese- Fluent in oral and written communication

June 20xx-Present Atlanta, GA

Job Search Guide: MARKET YOURSELF

COVER LETTER WRITING Resume Sample - Graduate Student - Counseling

Resume Sample - Graduate Student - Counseling

UNIVERSITY CAREER CENTER I Believe in Work.

Curriculum (CV) Example 303 Martin HallVitae | 334.844.4744 | career.auburn.edu

303 Martin Hall | 334.844.4744 | career.auburn.edu

Susanne L. Blackmon

456 E. Glenn Ave, Apt 1 | Auburn, AL 36830 lblackmon@auburn.edu | (555) 555-9876

Page 3

EDUCATION PhD: Counseling Psychology Auburn University, Auburn, AL Relevant Coursework: Career Counseling, Lifespan Development, Personality Assessment

May 20xx GPA: 3.9/4.0

MA: Counseling and Student Personnel Psychology University of Minnesota- Twin Cities, Minneapolis, MN

May 20xx GPA: 3.7/4.0

BA: English, Theater College of St. Benedict, St. Joseph, MN Honors: President’s Scholarship, Theater Scholarship, Dean’s List Study Abroad: London, UK, Fall 2006

May 20xx GPA: 3.5/4.0

RELEVANT EXPERIENCE Teaching Assistant-First Year Seminar UNIV 1150: Choosing A Major/Career Fall 20xx Auburn University: First Year Experience, Auburn, AL  Teach a fall semester course for approximately 25 freshmen in the area of major/career exploration, resulting in all students deciding on a major by the end of the course.  Orient students to Auburn University policy, culture, and expectations, offering support and guidance as students transition to college life.  Engage students in exploration through a variety of activities and assignments, including class discussions and games, career inventories/assessments, written reflections, online and experiential research (informational interviews/job shadowing), and exams, culminating in a final presentation of chosen major and career path. Graduate Assistant-Career Counseling Aug. 20xx-present University Career Center, Auburn, AL  Assist Auburn University students across varied colleges and majors to develop individualized career objectives as needed, approximately six hours/week.  Utilize counseling skills as well as career development knowledge, including identifying research resources, crafting application materials, building a network, and other career exploration tools.  Interpret Strong Interest Inventory, Focus, TypeFocus, and CareerBeam assessments.  Staffed outreach and student events (including career expos) to promote career services and career opportunities.  Presented workshops on career-specific topics to student groups and classes. Aug. 20xx-Jul. 20xx Graduate Assistant-Career Counseling Career Center for Science and Engineering, U of MN-Twin Cities, Minneapolis, MN  Offered career counseling to an ethnically diverse caseload of ten clients/week in the areas of career/major exploration, application materials review, practice interviewing, and job search strategies.  Staffed office events such as freshman orientation and job fairs.  Served on the University-wide job fair marketing committee by developing and implementing media marketing through Facebook, Twitter, and QR codes.  Created resources and handouts to meet the needs of growing clientele of graduate and non-traditional students.  Interpreted the Strong Interest Inventory, Myers-Briggs, and StrengthsQuests assessments.  Developed specialized knowledge to address concerns unique to the science and engineering student population (including work visas, co-ops, and engineering student groups).

Margins: .5” Name: Century Schoolbook 20 pt Section Headings: Times New Roman 11 pt Content: Times New Roman 11 pt

Dec. 20xx-Feb. 20xx Practice Interview Day Coordinator Career Center for Science and Engineering, U of MN-Twin Cities, Minneapolis, MN  Contacted 25 employer volunteers to provide practice interviews for current students.  Supervised and collaborated with a peer counselor to create marketing materials for event.  Corresponded with volunteers and student participants on availability to build event schedule.  Organized details for the day of the event at TCF Stadium, directing peer counselor, employers, and students to successfully complete over 90 practice interview sessions. PROJECTS University Career Center, Auburn, AL Aug. 20xx-present Job Shadow Database  Digitalize records of employer volunteers to Access database. Presentations: Interviewing, Negotiating Job Offers, Applying to Grad School  PowerPoint workshops created to meet classroom and student group presentation requests. Career Center for Science and Engineering, U of MN- Twin Cities, Minneapolis, MN Aug. 20xx-Aug. 20xx Academic Job Search Guide- Handout created for PhD students pursuing positions in academia. Resume Presentation- PowerPoint given at a workshop attended by 35 students in preparation for career fair. Gap Year Guide- Handout created for students planning to take time off before graduate school or employment. CV Guide- Handout created to guide students through the process of crafting a CV for careers in academia. Professionalism Guide- Instructional handout created to support students in their first professional experience. Careers in Technology for Liberal Arts Students- partnered with College of Liberal Arts Career Services  Three month-long summer research project to gather information to better serve liberal arts students who want to work in the engineering industry.  Researched professional organizations, interviewed career services professionals, ran reports in employer database, and surveyed 143 engineering employers.  Culminated in a report that will be used to create website content, career binders, and handouts.

PUBLICATIONS & PRESENTATIONS Pipes, R.; Puder, J.; Black, S.; Kerzin, E. Ethics and group supervision: Leaving the room.

APA Div. 29: Accepted Jan. 20xx

SOCIAL JUSTICE INVOLVEMENT Mosaic Theater Company Member May 20xx-present Auburn University Theater Department, Auburn, AL  Perform original works of theater focusing on issues of diversity for campus events and organizations to promote awareness and social change.  Devise performance pieces based on Playback and Theater of the Oppressed techniques, requiring openness, trust, and cohesion among eight diverse company members. Aug. 20xx-Dec. 20xx Intern Cardboard Citizens Theater Company, London, UK Acquired group leader techniques in Cardboard Citizens’ psycho-drama groups consisting of London’s homeless population, involving role plays, group collaboration in problem solving, and improvisation.

PROFESSIONAL AFFILIATIONS  APA- Student Affiliate (American Psychological Association)  SAS (Student Affiliates Div. 17- Counseling Psychology)  ACOPS (Association of Counseling Psychology Students- Auburn University)

20xx-present 20xx-present 20xx-present

Resume Sample - Graduate Student - Counseling

PLEASE NOTE: The samples provided are to be used as guides and need not be copied in their entirety. There is no one right way to write a UNIVERSITY CAREER CENTER resume or format the page. Choose a resume format that represents your skills and experience in the most positive and professional way.

I Believe in Work.

303 Martin Hall | 334.844.4744 | career.auburn.edu

Susanne L. Blackmon Page 2

ADDITIONAL HIGHER EDUCATION EXPERIENCE Aug. 20xx-present Graduate Clinician/Practicum Student Auburn University Student Counseling Center, Auburn, AL  Facilitate 60+ hours of intake interviews and individual therapy sessions, drawing from CBT and existential theoretical orientations to encourage client growth and change.  Utilize DSM-IV criteria for diagnostic and treatment planning purposes.  Intentionally apply skills and insight developed in individual and group supervision, as well as didactic trainings, to client cases, while observing and reflecting on supervisors’ and peers’ unique perspectives and theoretical orientations.  Develop professional case-writing skills and maintain electronic client records.  Co-facilitate Understanding Self & Others weekly therapy group, encouraging member development through experiential group processes.

A cover letter is an integral part of your application packet. In fact, you should always include a cover letter unless you are expressly told not to include it. Writing a quality cover letter can be time intensive, but ultimately worth the investment, considering most job applicants will not write it correctly, and it can serve as an excellent opportunity to help you stand apart. As always, if you find yourself requiring further assistance in drafting your cover letter, feel free to come to the University Career Center (303 Mary Martin Hall) for further support and assistance.

TOP 6 COVER LETTER TIPS

A cover letter IS: − a way to explain how you meet an employer’s needs − a strategy for enticing employers to read your résumé − your opportunity to show enthusiasm for the position A cover letter IS NOT: − your autobiography − a regurgitation of your résumé − one-size-fits all

ADDRESS YOUR LETTER TO A SPECIFIC PERSON: Call the company and ask to whom the letter should be addressed, or use CareerShift (aub.ie/careershift) or linkedin.com to search for contacts.

TAILOR YOUR LETTER TO THE SPECIFIC POSITION: Sending out canned, generic cover letters tells the employer that you haven’t done your research on the company and position.

KISS: Adopt the “Keep It Simple, Stupid” approach when writing your cover letter. The letter should communicate how you meet the employer’s needs while remaining short and to the point.

SHOW ENTHUSIASM AND INTEREST IN THE POSITION: Don’t be afraid to show your enthusiasm for the company and position to which you are applying when writing your letter.

DON’T REHASH YOUR RÉSUMÉ: Your cover letter should not be a summary of your résumé. Instead, it should highlight your main qualifications as they relate to the position and entice the reader to look at your résumé for more information.

USE CONFIDENT LANGUAGE: Avoid using wimpy wording such as “I think, feel, or believe” when describing your qualifications and fit with the company. Strong, confident language such as “I am convinced,” “I am certain” or “I am confident” conveys a more assertive message.

Intern/Practicum Student Aug. 20xx-May 20xx Bethel University Counseling Services, St. Paul, MN  Provided personal therapy to a caseload of ten clients/week by applying counseling skills, theory, and research obtained in coursework to induce positive change in clients’ lives.  Built therapeutic relationships with clients through active listening, empathetic understanding, and collaborative goal formation.  Participated in individual and group supervision, staff presentations, and intern training sessions each week, resulting in increased counselor competence.  Maintained clients’ files, charts, and other confidential material.

Nov. 20xx-May 20xx Mentor Violence Prevention Group Leader Bethel University Counseling Services, St. Paul, MN  Co-facilitated a group of senior female psychology students to discuss and process violence against women topics within a safe environment using skills developed in Group Theory course.  Focused on bystander training and social cohesion as preventative measures against sexual harassment and assault by promoting options to inaction and discouraging victim blaming. PROGRAM COORDINATION University Career Center, Auburn, AL Aug. 20xx-present Job Shadow Program Coordinator  Communicate with community professionals and Auburn students to create job shadow/networking opportunities.  Maintain detailed records of past sponsor/student matches to reference for future participants.  Effectively address students’ and professionals’ questions concerning job shadow procedures, resulting in increased use of the job shadow program and increased connections for students in the professional world. Career Leadership Series Coordinator   

Aug. 20xx-Sept. 20xx

Coordinated a two-day workshop event featuring topics specific to career expo preparation. Organized presenters, catering, marketing, and media for event. Utilized student feedback to further develop program details, increasing student attendance.

DON’T CATCH “I” “MY” DISEASE When writing cover letters, many students will overuse the personal pronouns “I” and “my.” After time these words will distract the reader from your critical content. To ward off “I” “my” disease, try reading your cover letter out loud and have a trusted friend and/or advisor read it as well.

Job Search Guide: MARKET YOURSELF

COVER LETTER SAMPLE Header, font(s) and margins should match format of résumé. Date followed by 1-2 blank lines

Salutation, followed by colon and 1 blank line

Body should be single spaced, left justified, and have one blank line between each paragraph

Closing, “Sincerely” is appropriate, followed by 3 blank lines Type name, followed by 1-2 blank lines Enclosure can be typed if you are forwarding résumé, reference page, transcripts, etc.

SARAH SMITH

123 S. College St. Apt 15. | Auburn, AL 36830 | 334-555-1234 | jsmith23@auburn.edu August 15, 20xx Mr. Timothy Andersman Communications Director Children’s Healthcare of Martinsville 1455 Main Street NE Martinsville, AL 36999 Dear Mr. Andersman: During my recent search of the Auburn University recruiting database, Handshake, I found the posting for an internal communications specialist with Children’s Healthcare of Martinsville and am writing to express my interest in the position. I will be graduating in May 20xx with a bachelor’s degree in public relations and look forward to beginning a career with a not-for-profit organization focused on the well-being of children. Throughout my education at Auburn and my two internship experiences, I have specifically sought opportunities to exercise my strength in clearly communicating policies and instructions to others through creative and engaging methods. Using Adobe Illustrator and InDesign, I have created visually appealing collateral to reach a wide variety of audiences including youth, families, physicians and caregivers. While completing my internship with the American Heart Association, I managed several projects simultaneously, adapting to changes in the deliverables requested and ensuring that all deadlines were met. Additionally, I am confident in my ability to work effectively with others to accomplish any established goals as evidenced through the multiple team based projects required of my educational program. Beyond my education in public relations, I have pursued opportunities to volunteer with local children and youth organizations including Project Uplift and the Boys and Girls Club of Lee County. My passion for working in an environment dedicated to children’s health combined with my communication skills and educational background make me a strong fit for the internal communications specialist position. Thank you for your time and consideration and I look forward to speaking with you further about this position. Sincerely, Sarah Smith

Job Search Guide: MARKET YOURSELF

ONLY 4% OF RECRUITERS DO NOT USE SOCIAL MEDIA IN THE RECRUITING PROCESS. Biggest Positives: − Candidates who convey a well-rounded personality and professional image − Candidates’ background info supports professional qualifications − Candidates who highlight volunteer work Biggest Negatives: − Candidates who post inappropriate photos and info − Candidates who post info about drinking or using drugs − Spelling/grammar errors in tweets/posts − Candidates who post a large number of selfies In a survey of 850 human resource and recruiting professionals spanning several industries. Source 2018 Jobvite Recruiter Nation Survey

MAXIMIZING LINKEDIN

DIGITAL FOOTPRINT Search your name in Google and on other sites to see what employers will find if they look for you online. Remove any digital dirt that you wouldn’t want a potential employer to see. Check your privacy settings often to protect your personal profiles from unwanted visitors. Highlight your accomplishments and interests to promote a well-rounded professional image.

Job Search Guide: MARKET YOURSELF

SOCIAL MEDIA IN YOUR SEARCH 77% OF EMPLOYERS USE SOCIAL NETWORKS TO RECRUIT CANDIDATES

LINKEDIN Complete as much of your profile as possible Join career related groups and remain active in discussions

77%

of employers use LinkedIn

FACEBOOK Clean out undesirable pictures and posts Avoid discussing interviews or companies specifically, especially if you choose to use this profile primarily for personal interaction

63%

of employers use Facebook

INSTAGRAM Create a Instagram account to share information related to your career field Follow companies and well-known professionals in your field

25%

of employers use Instagram

LinkedIn.com is becoming an integral part of recruiters’ tool sets in hiring and selecting top talent. Therefore it is essential that you too utilize LinkedIn as part of your job seeker tool set. So what exactly is LinkedIn? At its most basic level, LinkedIn is Facebook for professionals. LinkedIn is a dynamic social media hub for prospective employees, recruiters, and current talent to interact in a social and collegial environment. Effectively utilizing LinkedIn can make all the difference between a successful and effective job search and one that… well, isn’t. We hope that these usage statistics and helpful hints will help you to identify how you can enhance your LinkedIn experience.

BEST TIPS FOR USING LINKEDIN

GET YOUR PROFILE TO 100%: The site is very helpful in pointing out what you need to do to reach that 100% mark. You will find more success with utilizing LinkedIn if all your pieces are filled out.

HAVE A PROFESSIONAL PICTURE: The picture of you and all your friends, though precious on Facebook, is not appropriate for LinkedIn. This site is a professional networking tool. A cropped headshot of you taken in SkyBar is likely not the best selection.

JOIN A GROUP: Being an active contributor to a group on LinkedIn is a great way to showcase your expertise and to passively network with other like-minded professionals.

BE PROFESSIONAL: You would think it would go without saying, but LinkedIn is not the place to engage in vitrolic political debates or personal life discussion. Utilize the site as an opportunity to showcase your professional credentials.

USE LINKEDIN.COM/UNIVERSITY: Feeling overwhelmed by creating and getting started with your LinkedIn account? The university site has helpful tutorials and even more tips for getting the novice started or advanced applications for experienced users.

USE aub.ie/AUAlum: One of the most helpful sites within Linkedin to network and find individuals to reach out to. The alumni site allows you to search by more than 148,00 currently registered

USAGE STATS BASED ON THE 2018 JOBVITE RECRUITER NATION SURVEY. THE RESULTS ARE COMPRISED OF THE RESPONSES OF RECRUITING PROFESSIONALS SPANNING ACROSS INDUSTRIES AND SECTORS. IF ANYTHING, THEIR FEEDBACK SHOULD BE YOUR CALL TO IMMEDIATE ACTION IF YOU DO NOT ALREADY HAVE A PROFILE.

− 77% of recruiters surveyed indicated −

they use LinkedIn to actively search for candidates 58% of recruiters view writing samples on social media positively

− 43% of recruiters view typos on social −

media negatively 47% of recruiters view political rants on social media positively

− 60% of recruiters indicated that they view details about volunteer, professional, or social engagement work positively

Job Search Guide: MARKET YOURSELF

CAMPUS RESOURCES Crafting winning marketing materials for your job search is not an easy endeavor at first. Thankfully there are many resources across campus that can assist you in this important task. If you are struggling with coming up with a way to cleverly present your artifacts in an ePortfolio or getting some extra polish on your cover letter, the resources below are ready to assist you.

MILLER WRITING CENTER

RBD Library Learning Commons auburn.edu/writingcenter − The Miller Writing Center offers free, one-on-one consultation for all writers at Auburn University − The Writing Center specializes in helping writers in all stages of the writing process. − For those who have identified significant issues with grammar and syntax, The Miller Writing Center could be an excellent place to iron out those irksome quirks.

MEDIA & DIGITAL RESOURCE LIBRARY (MDRL) 1st Floor RBD Library mdrl.lib.auburn.edu

− The MDRL is happy to help you develop videos or other digital artifacts for your ePortfolio. The computers are equipped with the Adobe Creative Suite and much more. This software can help you develop artifacts by creating visual representation of your experience. − The MDRL staff can also help with a variety of technology and software questions.

UNIVERSITY CAREER CENTER 303 MARTIN HALL CAREER.AUBURN.EDU

The University Career Center offers a variety of resources to assist you with your materials development. −

ePORTFOLIO PROJECT 3436 RBD Library auburn.edu/eportfolios

− The ePortfolio Project is a campuswide initiative that offers Auburn students the opportunity to create personal electronic portfolios. − Visit their website to take advantage of ePortfolio examples, workshops and online content.

−

One-on-One Drop-ins: Need assistance getting started or have a quick question? Take advantage of drop-ins staffed by Peer Career Advisors and a counselor on call to assist for in depth situations. Drop-ins are an excellent opportunity to receive quick and immediate assistance on your résumé, cover letter, C.V., portfolio and ePortfolio. Appointments with a counselor: If you know that you’ll need more than 15-20 minutes for your particular situation, consider scheduling an appointment with a graduate assistant or counselor. Please remember that you must have a drop-in before you can schedule an appointment. eRésumé Review: If you find yourself unable to come into the office, consider utilizing our eRésumé Review service. You may send in your résumé or C.V. (two pages or less) and receive feedback within 3–5 business days. For more information, visit aub.ie/eresume.

LAND A JOB You did it! The many hours of researching companies, tailoring your documents and filling out job applications are over. Now you have been invited to interview, but don’t celebrate too much yet — the work has just begun! Aside from knowing your resume like the back of your hand, it is imperative that you practice your interviewing skills. Why practice, you ask? Successful interviewing does not come naturally for most of us, so confidence will stem from intentional preparation and research. Make the most of this opportunity to show them the person behind the resume. Like most things in life, it’s the little things that make lasting impressions. For this part in the process, that includes everything from wearing appropriate business attire to sending thank-you notes. Don’t worry, we’re here to help take some of the mystery out of interviewing from start to finish. This section equips you with empowering tools and techniques to make the best possible impression no matter the setting.• ANNA CLAIRE STINSON Career Counselor

Job Search Guide: LAND A JOB

INTERVIEW CONDUCT At some point in the interview process, you will be asked to “tell me about yourself.” Before you start launching into the short autobiographical narrative in which you catalogue the name of your brothers, sisters, household pets and favorite color, be sure to note that this isn’t what they wanted to know. “Tell me about yourself” is your opportunity to showcase to an employer why they should talk to you for the rest of the interview. “Tell me about yourself in relation to this position” — that is the question you should be answering. Many interviews will take place across a day with many different parties involved. Please note that you are always being evaluated. Just because you are presently meeting with current employees in a casual atmosphere does not mean that they are not going to report back on what you said and how you said it. ©2019 University Career Center

CHECKLIST

INTERVIEWING IS CHALLENGING, BUT HERE ARE SOME HELPFUL HINTS TO TAKE AWAY SOME OF THE GUESSWORK.

□

Do your research!

□

Demonstrate during the interview, don’t state. Use facts, examples and meaningful stories to showcase skills, not merely rely on the employer trusting you to have them.

□

Take your outfit to the cleaners one week prior to the interview. Furthermore, ensure that your shoes match your belt and you are dressed in a manner becoming a prospective employee, not about to commence a night at an upscale bar. Visit the Campus Career Closet if you need help with your interview outfit. Be sure to answer all questions asked. A question has three parts? Your response should as well.

□

Bring something to write with and on during the interview for complicated questions.

□

Bring copies of your résumé and cover letter, printed on quality paper.

□

Do NOT talk about salary and benefits during the interview, unless the employer brings it up first.

□

Arrive 15 minutes early, check yourself in a mirror (fly away hair, lipstick on teeth, missed buttons, etc.) and take a deep breath. You will be fine.

TYPES OF INTERVIEWS

INTERVIEWING: GENERAL INFO Interviewing is the ultimate trial for securing your job. Many applicants mistakenly believe that résumés will get them jobs, but nothing could be further from the truth. Interviewing is your chance to really showcase and flesh out those skills and abilities you alluded to in your résumé and cover letter. As well, this is the employer’s opportunity to ensure that you are a good fit for their organization and corporate culture. This is where your research about culture, organizational attributes and work type become very important. Like any other activity, interviewing is something you should practice ahead of time. Be sure that your first interview is not before your potential employer. See page 39 for resources for how to prepare for your interview.

Job Search Guide: LAND A JOB

to actively engage with all the people in the room. Direct most of your eye contact toward the person who asked the question, but be sure to hit upon the other members as well. Seeing the interviewer take notes is not a bad thing. Their notes are often innocuous, instead of sinister, and mostly help them remember This is a burgeoning trend in recruiting something you said for later debate. practices and you need to be prepared. − Be overdressed vs. underdressed. It Dress as if it were in person. Yes, that is much easier to scale back an outfit includes pants and shoes. Clothes set than to upscale it. Confirm dress the tone and you do not need to get expectations well in advance. too casual. Control the environment. Do your best to control for noise and visual distractions. Interview in front of blank − Telephone interviewing presents its own particular challenges, namely the space as much as able, and send the lack of visible feedback. Pay especially roommates and household pets away. close attention to your tone and Look into the camera. As tempting as rapidity of your speech. it may be to look at the screen while − Smile while talking. As contrived as it talking, look into the camera, that is may sound, smiling while talking will the “eye” you should be attempting to help to charge your language with make contact with. positivity that you would otherwise Use an ethernet cable. Avoid give in person. conducting over Wi-Fi. Temperamental connection issues might reflect poorly − Silence is ok. When you’re on the phone, silence seems to stretch upon you. forever. When you’re in person, you Use the University Career Center. can see the interviewer writing, being Unable to find a quiet space free of distracted, etc., but over the phone distraction or do not own a video you get none of that. When you’re camera? Feel free to use our facilities finished with your response, be ok to conduct your interview. Please call with the seemingly infinite silence 334-844-4744 to take advantage of that follows. the resource. − Use a landline. Cell phones have the uncanny ability to go out when you need them most. Use a landline for Make eye contact. This simple task your phone interviews. The University can be particulary vexing, but it is the Career Center will allow you to use best way to showcase that you are one of ours, free of charge. plugged into what they are saying and − Be in a quiet environment. Encourage are trying to connect when you are your roommates to leave and take speaking as well. pets with them. You need it to be as Be prepared for a panel. Paneled silent as possible, especially to cut interviews are not uncommon; be ready down on distractions.

No two interviews are exactly the same, but when you are planning your particular interview, know that it will likely take place in one of three ways: in person, phone or video conference. Each presents its own − unique challenges and hurdles.

VIDEO CONFERENCE − −

−

TELEPHONE

IN PERSON −

−

Job Search Guide: LAND A JOB

HOW TO PREPARE Do not go into your interview ill prepared; we can help. Here are some of our favorite resources for your interview preparation.

MOCK INTERVIEW

303 Mary Martin Hall 334-844-4744 Call or schedule an appointment with a career counselor for one-on-one practice before your interview.

INTERVIEWSTREAM

aub.ie/InterviewStream Online interview prep. Run through a series of questions and evaluate your own performance. Great for looking out for those verbal crutches and areas for improvement. You MUST use your Auburn email address to create your account.

GLASSDOOR

glassdoor.com Great for researching prospective companies. View a growing database of millions of company reviews, CEO approval ratings, salary reports, benefits reviews, office photos and more.

CAREERSHIFT

aub.ie/CareerShift An additional research tool for more comprehensive data gathering as well as job hunting.

READY PREP INTERVIEW

jobinterviewquestions.com Easy to use question generator for practicing those difficult interview questions specific to different industries.

ILLEGAL QUESTIONS Employers are eager to obtain as much information about a potential candidate as they possibly can in order to make the best decision possible for their organizations. Sometimes in their zeal to know more about a candidate, an employer may accidentally, or intentionally, ask an illegal question during the interview. There are regulations at the federal, state and local level as to what questions an employer may ask of you for your protection. However, that does not mean you should not prepare for your response. You have three options to pursue.

1. 2. 3.

Answer the question if you wish. Bearing in mind you take responsibility for the information you provide and could be giving the “wrong” answer that might hinder your chances. Refuse to answer which is legally well within your rights. Depending upon your phrasing, you run the risk of sounding confrontational and/or uncooperative. Assess for what the intent behind the question is and how it might apply to the job. This is usually the

− − − − − − −

Are you a U.S. citizen? What is your “Native Tongue?” What is your relationship status? Do you have/want children? How much do you weigh? Do you have an disabilities? I see you were in the military. Were you honorably discharged?

BEHAVIORAL INTERVIEWING Increasingly, employers are utilizing a method of interviewing known as behavioral based interviewing. Behavioral based interviewing operates under the notion that past experiences and your actions in them are strong indicators of your ability to perform in the present should you be hired. Simply put, past performance predicts future performance. To ensure that you are providing on point responses, you may consider utilizing the STAR method of response. STAR is a great way to effectively answer the posed question and to guide your responses.

INTERVIEWSTREAM Practice your interview skills with InterviewStream, an online practice tool available through the University Career Center. Choose from a variety of preloaded questions sets or create a custom interview. Visit aub.ie/InterviewStream to create an InterviewStream account. When you have an upcoming interview, schedule an in person mock interview with a University Career Center staff member by calling the office at 334-844-4744.

HOW TO HANDLE HARD QUESTIONS Use STAR as a guide to progress through the question. Simply follow the acronym. The “Result” is critical! You are building up to this moment. You want to be able to effectively and demonstrably showcase resolution and positive outcome. Example Question: Tell me about a time you’ve worked with a difficult person.

SITUATION: Set the scenario

TASK: Describe the specific challenge or task that relates to the question.

“I took a course that involved a group project. My group met and decided on a topic to research and present to the class at the end of the semester.”

“As a collective group, we developed a plan of action for divvying and distributing the various pieces of research and presentation development. It became apparent that one team member was not equally contributing. We decided to meet with the student.

EXAMPLE ILLEGAL QUESTIONS

Job Search Guide: LAND A JOB

ACTION: Talk about the actions that you took to accomplish the task. “I elected to set the meeting up with the student and discuss the issues we were having as a group. We discussed what sort of tasks would be better suited to their particular skills and shifted responsibilities better suited to the students. RESULT: Present the results that followed because of the plan of action. “After realigning the tasks to better suit the particular skills of all team members, we were able to more effectively perform and complete our assigned roles. As a result of our work we were able to complete the project and receive positive feedback from the professor. ©2019 University Career Center

Job Search Guide: LAND A JOB

DRESS FOR SUCCESS Be miserly with your application of cologne/perfume. Antiperspirant is often sufficient for odor control. Do not assume everyone finds your signature scent as delightful as you do. Accessories should be kept to a minimum. Jingling as you move about can be distracting in the workplace. As a rule, the later in the evening an event takes place, the more formal the occasion. The more formal the event the darker and longer the outfit should be (e.g. tuxedo black and evening gowns respectively). For day to day clothing expectations, be sure to read your employee handbook, and always use sound judgement when making selections.

BUSINESS PROFESSIONAL Business professional attire is a staple of the interview room and more traditional workplace settings. You should assume, unless otherwise stated, that business professional is the go-to attire for your interview. With that being said, you will want to begin your investment in appropriate clothes early. Simply stated, business professional is expensive and you will want to invest in quality clothes to get the maximum wear and use. − You will want to invest in a conservative dark colored suit (i.e. matching tops and bottoms). Look for colors like charcoal, dark grey and black. − Dress shirts/blouses should appropriately compliment your selected suite (solid and muted colors being ideal). − Shoes should be closed toed and coordinated appropriately with your outfit. A good polishing is a good idea to add that extra touch to your outfit. − Socks/stocking/hosiery, contrary to prevailing fashion trends, should match your outfit for the day. − Hair should be styled conservatively and cleanly.

BUSINESS CASUAL Business casual is the go-to clothing standard for many offices and professional events. However, unlike business professional, with its very clear guidelines for dress, business casual is varying and highly particular to the specific culture present. You can look for more opportunity to express personal style and preferences, within reason. Remember it is, after all, dressing for professional engagement, not leisure. Business casual can fluctuate from situation to situation and office to office; when in doubt, ask someone familiar with the office or event. Below you will find some general guidelines and advice. − Embrace color and pattern with shirts/ blouses within reason. In some instances, golf shirts could also be appropriate for everyday wear. − More casual khaki pants, and similar fabrics, are often allowed. However, blue jeans/denim may only be allowed on select events or occasions. − Shoes no longer need to be shined to a mirror finish. Loafers, flats, boots, and even tennis shoes may be appropriate for your office setting.

CAMPUS CAREER CLOSET aub.ie/ccc

− − − − −

Collared or polo shirt More patterns & colors accepted Tie optional Khaki pants or nice trousers Flats or heels acceptable

The Campus Career Closet, operated by the University Career Center, provides a way for students to access FREE professional attire appropriate for career fairs, interviews, networking events and the workplace. To make an appointment, use Handshake. 1.

Students are allowed to take up to four items per academic year. Suits count as two items. There is a limit of one suit per student.

Items are the students to keep.

− Suit or sports jacket Skirt or nice dress − Tie required − Suit pants or nice trousers − Dress hosiery or heels acceptable

Job Search Guide: LAND A JOB

PROFESSIONAL ETIQUETTE COMMUNICATION

SOCIAL MEDIA

DINING

PHONE

DO − Respond in a timely manner to voicemails − Stay on point when discussing matters − Use company phone for work related business − Answer with a professional greeting DON’T − Have an unprofessional voicemail − Neglect to check your voicemail − Use company phone for personal business

− Use social media to reach out and connect with clients − Network with potential new employers and colleagues − Stay informed on trends DON’T − Talk poorly of colleagues/employer. Once it is posted it can never be taken back. − Spend time on social media sites in office if forbidden by office policy − Share everything. Ask yourself, would I want to see this?

THANK YOU NOTES

Congratulations! You have managed to complete your interview. But you’re not done quite yet. Now comes the easiest part of the entire process — thank them for their time. In a world of instant written communication, the traditional thank you letter goes a long way. IF, and that is a big if, your handwriting is legible enough, write a thank you letter to the interviewer. Let them know that you value the time they took in considering you and that you look forward to hearing from them in the future. If your handwriting is not up to par, send an email. Attention to small details like thank you letters goes a very long way in helping you obtain the coveted position. For your reference, there is a sample not on page 43.

− Set up an automatic reply for when you’re out of the office − Use proper grammar and syntax for correspondence − Have a professional email signature (Name, Company, Position, Contact Information) − Always include a subject DON’T − Write emails in text speech, emoji, or use emoticons − Have an email signature that is longer than your actual email. Uplifting quotes and admonishments about printing are frowned upon ©2019 University Career Center

− Pass food from left to right − If asked for salt or pepper, you should pass both. − Use a piece of bread to scoop difficult foods, not your fingers. − Place your napkin in your lap. It is not, in any circumstance, to be tucked into your collar. − Wait on your host to begin eating. Take your cue from your host. − Focus on your host and their questions. You’re there to be evaluated in a different setting, not just to eat.

PLACE SETTING TIPS The formal place setting can be an intimidating thing to use effectively. With its various tools, the opportunity for mistake is high, but with these helpful hints you can minimize the risk! −

−

When in doubt on which piece of cutlery to use, a good rule of thumb is to work your way from the outside in. When finished, do not push your plate away, simply place your silverware across your plate from 10:00 (top) to 4:00 (bottom) Between bites, place utensils on plate.

Drinks are to the right of your plate, bread to the left. Tip: When making the “ok” sign with your left hand makes a “b” for bread. Your right hand makes a “d” for drink.

DON’T − Order complex foods prone to mess or foods that must be eaten with your hands. − Season your food before tasting. − Ask for a “to-go box.” − Ever, under any circumstance, double dip from community dishes. − Offer for others to sample your food. If offered to sample others’ meals, politely decline. − Order the most expensive thing on the menu.

Job Search Guide: LAND A JOB

THANK YOU NOTE SAMPLE THANK YOU

Good Afternoon (Specific name of company, organization contact that you have been communicating with), Thank you for taking the time to meet with me during my interview for the (specific position) at (specific company/organization). I thoroughly enjoyed my time with you and your team and appreciate the information provided regarding the role of (specific position). I am interested to learn more about (specific responsibility or specific conversation had during the interview) and would like the opportunity to discuss my continued interest in working for (specific company/organization). I look forward to continuing our communication regarding my candidacy for the (specific position) at (specific company/organization) and thank you again for your time and consideration. Sincerely, Full Name

START YOUR CAREER You applied and interviewed for your perfect dream job. You’ve been waiting patiently for the search committee to let you know if you got the job. That moment finally comes and they tell you those words you’ve been waiting to hear, “we would love for to join our team”. You’re ecstatic! But then you start to think what’s next? This is the first step in starting your career. First thought of course is to research and evaluate the position to see if it will be a good fit for you both financially and personally. When thinking about the offer, you want to consider everything that will go into a successful transition such as: where to live, cost of living, moving expenses, transportation, evaluating the surrounding environments and areas, retirement plans, etc. Does the mission and values of the company align with your goals?

When transitioning into a professional full-time position, there are important key items you need to keep in mind. You will be learning a new role, you will be getting to know your new coworkers, and stepping into a new office environment that can and will be both exciting and challenging. You want to make the best impression and also the best decision for your new career path. Being a good fit in your new role will help make the transition easier. Use the information and resources in this section for additional assistance in moving forward in your professional career.• TASHEILA WILLIAMS-TOWNSEND

Career Counselor

In this section we will focus on sharing useful advice in the job acceptance process and essential skills to help you navigate the next steps on your specific career path.

Job Search Guide: START YOUR CAREER

EVALUATING JOB OFFERS Many entry-level jobs are in a fixed salary range and most entry-level candidates do not have much clout in salary negotiations. However, to gain more, you have to ask for more. Your ability to negotiate depends upon your qualifications and the salary research you can bring to the table. It is increasingly common for the topic of salary to be discussed before an offer is presented. Here are a few situations and suggestions for handling them with confidence: − Application/Job posting asks for salary requirements — indicate “a range” − Recruiters ask for salary expectations — be honest yet realistic about expectations and always reference research on industry averages. − Application asks for salary history — indicate “competitive” or if forced to include a number, include total salary (pay + benefits)

THINK FAIR FOR A FAIR WAGE

FIND OUT what your skills and level of experience are worth in the current job market.

ASSESS your realistic personal requirements. How much do you need to earn?

INVESTIGATE cost of living adjustments to salary based on employment location. Use cost of living calculators available at salary.com, money.cnn.com and bankrate.com.

RESEARCH average salaries for the career field you plan to enter. Use the NACE Salary Calculator available at career.auburn.edu/students.

Job Search Guide: START YOUR CAREER

ACCEPTANCE LETTER SAMPLE

ACCEPTING & DECLINING OFFERS If you choose to accept the offer, do so both verbally and in writing. Sign the offer letter that contains the final terms of employment. In addition, call your main point of contact to tell them you have accepted their offer. Take time to thank those who have played a part in the hiring process including: contacts at the company, professional references and other professionals who assisted by answering questions. Should you decide to decline the offer, do so as soon as you have accepted another offer or made the final decision not to accept. The conversation may be difficult, but it is poor business etiquette to delay responding. Call your main point of contact and inform them of your decision. Thank them for the job offer and let them know your reason for declining. Follow the phone call with an email. It is always in your best interest to do everything in your power to maintain a positive professional relationship.

SARAH SMITH

123 S. College St. Apt 15. | Auburn, AL 36830 | 334-555-1234 | jsmith23@auburn.edu August 15, 20xx Mr. Timothy Andersman Communications Director Children’s Healthcare of Martinsville 1455 Main Street NE Martinsville, AL 36999 Dear Mr. Andersman: I am writing to formally accept the position of (specific position title) with (company/ organization name). After reviewing the position responsibilities and offer letter, I am excited to commit to the position starting at $xxxxx.xx and look forward to being a member of the (company/organization) team. I will report for my new employee orientation on September 15 at 9:00. Please let me know if you need any additional information and I look forward to starting with Children's Healthcare of Martinsville.

Sincerely,

KNOW WHEN TO NEGOTIATE Ideally, the best time to negotiate is after an offer is proposed. Discussing salary before an offer is made may screen you out of the job if your requirements are too high or may lead to a disappointing offer if they are too low. Should an employer ask you during the interview process what your salary requirements are, indicate a range rather than a dollar amount. The range you present should be slightly higher than the low end of your actual range as determined when assessing your value. When salary is nonnegotiable from the start, know that you have other options. These include: annual bonuses, performance evaluations with salary review, health, dental, and life insurance, retirement plans, overtime policies, tuition reimbursement, moving expenses, professional development/training, and sign-on bonuses.

Sarah Smith

DECLINING POSITION LETTER Good Afternoon (Specific name of company/organization contact that you have been communicating with), I am writing to formally decline the position of (specific position title) with (company/organization name). After reviewing the position responsibilities and offer letter, I am unable to commit to the position with the (company/organization) team but appreciate the time and consideration from you and your team. I wish you the best of luck in your search and thank you again for your consideration. Sincerely, Full Name ©2019 University Career Center

Job Search Guide: START YOUR CAREER

FIRST YEAR ON THE JOB 10 TIPS FOR FIRST YEAR SUCCESS 1. Choose your attitude 2. Adjust expectations 3. Master adaptation skills 4. Manage first impressions 5. Build effective relationships 6. Become a good follower 7. Understand company culture 8. Develop organizational savvy 9. Understand your new-hire status 10. Master the tasks of your job

OFFICE ETIQUETTE MYTHS 1.

IT IS OK TO DECORATE MY OFFICE SPACE HOWEVER I CHOOSE. No, first make sure that you are compliant with company policy and established norms. Take your cue from your office mates. Follow their lead and no trouble should be had.

LAURA JUST SPOKE ILL OF MY NEW FRIEND JEFF. I SHOULD TELL HIM. Do NOT begin your tenure in a new office ensnared in office drama. Do your best to minimize contact with such situations. If you know Laura is prone to gossip, politely remove yourself from interacting with her.

I CAME IN TO THE OFFICE EARLY, SO I CAN LEAVE EARLY. Some days you will have to come in early and stay late. Do not think that because you are in early you get a pass to go home early. Put in your full time, understanding that you may even have to do more than that.

SPRING BREAK — NO WHINING As sad as it might seem, there are no more guaranteed Spring Breaks. Welcome to adulthood. Do not bemoan your loss, accept your loss with grace. Your colleagues do not want to hear your whining, and it will accomplish nothing. Be thankful for your employment and schedule a smaller break accordingly with accumulated leave. “Don’t underestimate yourself. It is important to stay humble and to have an appetite to learn and gain experience, but confidence is key! From the first stages of interviewing to all throughout your first year on the job, confidence and boldness in your education, skill set, and abilities are going to bring you a team of ‘believers’. Once your employer and co-workers begin to sense your genuine dedication and confidence, you will be entrusted with more and more responsibility, and your career will expand in amazing ways. It’s all about stepping stones; building blocks to lead you to where you are meant to be.” SARAH CAIT SAWYER

FRESH OUT OF COLLEGE WITH 4. I’M PLENTY OF NEW IDEAS. I SHOULD

SHARE THEM IMMEDIATLEY. Your colleagues have likely been at this far longer than you. Before you try to change the world, first observe and see what changes, if any, need to be made and look for the appropriate time to present your ideas (i.e. when you’re asked specifically). Remember, the University Career Center will continue to work with you for up to five years after graduation.

Publisher, Good Grit Magazine