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September / October 2018
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SCAN ME!
I N F O R M E D
Ford SOUTH AFRICA’s Silverton Plant hits half a million Rangers
Average cost of motoring up 14% Business expansion: Why consider Africa? Sumitomo Rubber’s new tyre plant in Ladysmith
B ODYS HO P NE W S
#500 000
How Do We Train Future Technicians?
September / October 2018
CONTENTS
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Cover Stories FMCSA hits 500 000th Ranger mark at Silverton
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Average cost of motoring up 14%
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Business expansion: Why consider Africa?
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Sumitomo Rubber’s new heavy duty radial tyre plant in Ladysmith
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Trade Talk Editorial As we enter the final quarter of 2018, things are once more in flux. While the government continues to talk the talk about investment and conducts roadshows around the globe, their decades-old corruption-filthy laundry is being aired in the media everyday. What amounts to a 20 year looting spree, not just a “heist” like VBS, and has almost crippled treasury. And the taxpayer is expected to just keep coughing up. Because we have to. If we are to make it as individual companies, as a sector, and most importantly as a country, actions rather than words are really going to make the difference. If only those who grandstand on stage everyday only delivered on some promises they dish out - maybe it would make a difference too. Maybe they should look to the auto sector to see how we just keep on delivering! Because we have to. Clare
EDITOR: CLARE RUTKIEWICZ CONTRIBUTORS: AUSTRALIAN BODYSHOP NEWS ROBERT KAISER Warwick robinson Roy Cokayne grant west Louis Bles Dave Scott EMAIL: INFO@AUTOFORUM.CO.ZA Fax: 086 627 1135 PUBLISHER: SWIFT PUBLICATIONS & OLYMPIC PARK TRADING POSTNET SUITE 174 PRIVATE BAG X11 HALFWAY HOUSE 1684
FOR ADVERTISING ENQUiRIES: GRANT WEST Mobile: +27 (0) 76 727 8161
FMCSA hits 500 000th Ranger mark at Silverton
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VWSA brand management role change
8
Aftermarket Solutions 2018 Franchisee of the Year Awards
8
DPAP celebrates 3rd year of training dealers
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Tenneco acquires Federal Mogul
14
RMI membership fraud
14
Bridgestone celebrates construction of new head office
15
John-Ross Arends wins bronze in international Tint Off Competition in Texas
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Ford’s new “miracle” - Graphene
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24
Industry News Average cost of motoring up 14%
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DTI says new master plan almost finalised
20
Next generation additive manufacturing
22
Business expansion: Why consider Africa?
24
AAAS Supplier Awards 2018
28
Ford creates autonomous vehicles company
28
NADA says new code of conduct is bad for the SA industry
30
MasterFleet promises to keep fleet managers ahead of the curv
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Thunder and lightning at the 2018 AAAS charity golf day
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AESO expands its rubber component range
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VW signs MOU with Ghana to create assembly plant
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Automechanika Frankfurt 2018
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Sumitomo Rubber’s new heavy duty radial tyre plant in Ladysmith
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KIA launches SSZ technology
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WARWICK ROBINSON Mobile: +27 (0) 82 855 7750
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AutoForum - September / October 2018
www.AutoForum.co.za
I N F O R M E D
BodyShop News New global coatings report highlights changes and major players
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Amupro (Pty) Ltd appointed as Car-O-Liner AB distributor in SADC region
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An all-female Canadian body shop
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AkzoNobel Puts The Blue Back Into Bluebird
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R2 Million in motor insurance claims outstanding
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Axalta’s Charlie Shaver to lead Specialty Chemicals after sale completion
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Keeping up with the ever-changing world of welding
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I N N O V A T I V E
Advertisers Guide AESO Rubber Alfa Int
3, 12, 36 23
AMR
58
AMUPRO - Car-O-Liner
51
AS A-Plus
15
AS AMPRO
5
AUDI Parts - Omnicomm
9
52
Auto Cosmos - Electrolog
33
Ferrari Introduces the world’s first low-bake paint technology
54
Celette SA
41
How do we train future technicians?
56
Highveld Garage Equipment
21
Ital Machinery - 2 X 1/4
4, 33
Mahle
17
RAM - Veyance Technologies
23
Robert Bosch - Diagnostics
IBC
Robert Bosch - Parts
7
Robert Bosch OBC
OBC
Silver Falcon HURRICANE
46-47
Snapon - Mediashop
IFC
Trysome Auto Electric Wheelquip Wheelquip
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Download a QR code reader for your Smart Phone or Tablet from the Apple or Android app stores, and you can use it to scan this code & go direct to our online edition at www. autoforum.co.za – it is free and updated DAILY! Follow us on Twitter and Facebook: AutoForumZA While reasonable precautions have been taken to ensure the accuracy of the advice and information given to readers, neither the editor, nor the publishers, can accept any responsibility for any damages, injury or loss which arise there from. The opinions expressed by contributors to this magazine are not necessarily shared by the editor or the publishers.
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Trade Talk
AutoForum - September / October AutoForum 2018 - Septemberwww.AutoForum.co.za / October 2018
FMCSA hits 500 000th Ranger mark at Silverton Ford Motor Company’s Silverton Assembly Plant in Pretoria has reached a significant milestone with the assembly of the 500 000th current generation Ford Ranger. The half-millionth unit, a Wildtrak 3.2 Double Cab, was fittingly painted in the range-topping model’s distinctive and exclusive Pride Orange, and according to the brand, “signifies the Ranger’s segmentdefining legacy since production commenced in 2011”. “The current Ford Ranger has been a remarkable success story for Ford Motor Company of Southern Africa, and we are delighted to have reached the 500 000 mark for this vehicle programme,” said Ockert Berry, VP Operations, Ford Middle East and Africa. “Ford invested more than R3-billion in our local operations for the launch of the Ranger in 2011 to cater for the South African market and exports to over 148 markets in Europe, the Middle
East and Africa. We followed this up with a further R3-billion investment in 2017 to further expand our production capacity to meet the growing worldwide demand for the Ranger.” “This reaffirms our role as an integral part of Ford’s global manufacturing network with world-class operations at the Silverton Assembly Plant in Pretoria, and at the Struandale Engine Plant in Port Elizabeth which produces the Duratorq TDCi engines for the Ranger.” Ford adds that the traditionally long model cycles associated with the LCV segment have been slashed with the Ranger, as regular feature and equipment upgrades over the past seven years have ensured that Ford’s pick-up range remains at the top of its game. Most notably, the Ranger received a comprehensive update in 2015 that saw the debut of even more muscular styling, along with technology and feature enhancements that included SYNC®3 and the subsequent addition of embedded navigation on high-spec models. Records continue to be broken in terms of export volumes, with a truly impressive 8 062 units being shipped from Silverton to customers in Europe, the Middle East and Africa in April 2018. Combined local and export volumes for the month topped out at a record-breaking 10 434 units, making the Ranger the highest volume LCV model produced in South Africa - by a significant margin. “Early next year we are set to launch the first-ever Ford Ranger Raptor, which will add an exciting new chapter to the Ranger’s proud legacy in South Africa and across the region,” Berry concluded.
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Trade Talk
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VWSA brand management role change Volkswagen South Africa has announced its new brand head as Martina Biene, who was previously the Head of Product Marketing for the Volkswagen brand in Wolfsburg. Martina has 16 years of experience in the Volkswagen Group, having worked in Product Planning and Product Marketing for Luxury Vehicles and the Volkswagen Brand, both in Germany, Belgium and Luxemburg. She replaces Carla Wentzel who has been appointed as the Group Managing Director of Volkswagen Group Ireland, which represents the Volkswagen, Audi, SEAT, Skoda and Volkswagen Commercial brands in the Irish market. Prior to leading the Volkswagen Brand, Carla Wentzel was in a Group role that included accountability for Planning and Logistics, IT, Marketing Research, Dealer Training and Customer Centricity Programme. “We wish Carla Wentzel and Martina Biene every success in their new roles and are confident that their energy, passion and commitment to the automotive market will benefit their new teams respectively,” said Thomas Schaefer, Chairman and Managing Director: Volkswagen Group South Africa.
Aftermarket Solutions 2018 Franchisee of the Year Awards Africa Automotive Aftermarket Solutions (AAAS), has hosted its annual Workshop Franchisee of the Year Awards in Lanseria. The annual ceremony recognises the top franchisee within the workshop portfolio and shines a spotlight on excellence and customer service delivery within its franchise partners. The following Franchise Partners walked away victorious, winning the title of Franchisee of the Year in each workshop group respectively: • Auto Care & Diagnostics (ACD) – Silverton, Pretoria • Motolek – Uppington • Silverton – Brits • ADCO – Port Elizabeth • CBS - Germiston
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Not only did each Franchisee receive a sought-after trophy recognising their achievement, but they also received a cheque to the value of R10 000. “The Franchisee of the Year Awards are a highlight on our annual calendar, it’s at this ceremony that we are able to step back and truly reflect on the great work our Franchise Partners have achieved throughout the year. At AAAS, our people and partners are of the utmost importance to us and we believe it’s important to recognise and reward their excellence as we continue to strive to keep ahead of the curve in terms of the latest innovations and technology in the industry,” concludes Brett Ferreira, National Franchise Director for AS.
Trade Talk
AutoForum - September / October AutoForum 2018 - Septemberwww.AutoForum.co.za / October 2018
DPAP celebrates 3rd year of training dealers VWSA has recruited the third wave of candidates for its Dealer Principal Apprentice Programme (DPAP), an 18 month programme that aims to develop a talent pool of black dealer principals for the VWSA network. Launched in 2011, the DPAP’s selection criteria is very specific, focussing on experience and development potential that will benefit the transformation of the VWSA dealer network. “The intention is to ensure economic inclusion and diversification of VWSA dealers as well as fostering a true spirit of transformation and black economic empowerment,” explains Nonkqubela Maliza, VWSA Corporate and Government Affairs Director. The programme offers candidates personalised mentoring and coaching, which is structured to provide much broader training exposure, using a blended learning model. It is described as being uniquely designed around key principles of leadership and management within the motor industry. This year’s programme will take candidates through a development journey that covers subjects such as retail business, finance, leadership and general management. The programme was developed by Optima Training, a global specialist in development and management of learning programmes.
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“At VWSA, we invest where we can achieve impactful and enduring successes. Our current initiatives such as the VW BEE Trust, Ntinga Project, Business Support Centre as well as the DPAP have made a lasting and valuable contribution towards transformation in the South African motoring industry. To date, VWSA has invested more than R100 million in areas of transformation and B-BBEE,” adds Maliza. Now in its third year, the DPAP has seen 21 delegates complete the programme over the first two waves; 10 of the candidates have been promoted to Dealer Principal positions while others have been promoted to management and Group Financial Director roles. VWSA has a total of 164 dealerships (Volkswagen – 108, Audi – 41 and Volkswagen Commercial Vehicles – 15).
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RMI membership fraud The Retail Motor Industry Organisation recently used the media to warn motorists and fleet owners about fraudulent repairers claiming to be RMI members. “We are aware of several cases over the last 12 months where repairers have brandished RMI logos and insignia in their workshops claiming to be members in order to get business,” says Jakkie Olivier, CEO of the RMI.
Tenneco acquires Federal Mogul Tenneco - the global Ride Performance and Clean Air products and technology solutions provider - has announced that it has completed its acquisition of Federal-Mogul LLC, a leading global supplier to original equipment manufacturers and the aftermarket. “Today marks an important step for Tenneco as we progress toward the transformation of our company into two strong, leading global businesses with the scale and financial flexibility to drive long-term value creation,” said Brian Kesseler, co-CEO, Tenneco. The transformational acquisition was first announced in the second quarter of 2018, and is expected to “accelerate long-term value creation by creating two product-focused, purpose-built industry leaders in their respective markets with greater scale, and strategic and financial flexibility”. Tenneco explains that the closing precedes the planned separation of the combined businesses into two independent, publicly traded companies through a tax-free spin-off to shareholders that will establish an Aftermarket and Ride Performance company and a Powertrain Technology company. The spin-off is expected to be complete in late 2019. “This transaction makes possible the ability to create two new product-focused companies with even stronger portfolios positioned to capture unique opportunities in their respective markets,” said Roger Wood, co-CEO, Tenneco. “Now that we have completed the acquisition, we look forward to accelerating the successful realignment of the businesses and creation of the new companies.” The company explains that the $800 million cash consideration was financed through a new senior credit facility that will replace Tenneco’s existing senior credit facilities and certain senior facilities of Federal-Mogul LLC. The new senior credit facility consists of a $1.7 billion term loan A, a $1.7 billion term loan B and a $1.5 billion revolving credit facility. The company also announced the expansion of its board of directors from 10 to 11 members and the election to the board of directors of Keith Cozza, President and CEO, Icahn Enterprises L.P., in accordance with the terms of the FederalMogul purchase agreement.
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The organisation highlighted that together with its constituent associations, it has developed minimum industry standards that apply to facilities, tools, equipment and human resources, which are periodically audited and enforced. “Once a business is accredited, it can display the insignia or logos of the RMI and the relevant association. When a member stops being a member in good standing, such as when the business cancels its membership, or fails to meet the minimum requirements for accreditation, it is no longer permitted to display such insignia and logos. The RMI takes great care to ensure that members who proclaim to be accredited members, meet the minimum industry requirements as this protects the consumer,” explains Olivier. But a number of businesses that no longer qualify for accredited membership of the RMI have been found displaying the insignia and logo. “The RMI takes strict legal action against such businesses, in order to protect the integrity of the RMI and the best interests of the consumer,” says Olivier. Dewald Ranft, Chairman of the Motor Industry Workshop Association (MIWA), an affiliate association of the RMI, says it too has encountered this issue. “It was brought to our attention by an insurer who did a background check on a workshop and discovered that the workshop claiming to be a MIWA member wasn’t one. We took immediate action and the MIWA signage has since been removed.” “Consumers must be vigilant when they accept the credentials of businesses purporting to be RMI accredited members. Accredited RMI members will proudly display logos of the RMI and its constituent associations to inform consumers that it has complied with criteria and minimum industry standards. When you see the RMI logo on motor-related businesses you can be assured of quality goods and services, at a reasonable price, with suppliers honouring both the letter and the spirit of any guarantees that accompanies the provisions of such products and/or services,” says Olivier. “Please do not hesitate to report any business’s falsely purporting to be an RMI member to any of the RMI’s regional office. We will, and must take legal action, against these businesses.”
Bridgestone celebrates construction of new head office Bridgestone South Africa officially kicked off the start of construction of its new head offices in the Waterfall City development in Midrand with a bricklaying ceremony attended by the company’s SA CEO Gavin Young and staff, the developer Abland and owners Pod and Tadvest Commercial.
“The employee work space is also very critical in our consideration on this new offices’ construction. Employees need a space which provides comfort and great ambience as well as an environment that inspires innovative and creative thinking,” adds Young.
The new building will occupy 4800m2 to accommodate a staff complement of more than 200 and Bridgestone says it will be ideally situated between Johannesburg and Pretoria “to accommodate business growth, support collaboration, enhance operations and provide an easily accessible location that is central even for customers”.
“We believe the new office design will enhance staff collaboration and engagement and move away from hierarchical structure to improve productivity. We are positioned to be an employer of choice in the industry and it is only fitting that we create the state of the art and modern office environment to appeal to new recruits going forward.”
Young commented: “The construction of new offices is in line with our revised strategy. We are not in the property business; therefore, we took the decision to sell our property space in Isando and use that capital to invest in business growth and innovation. We wish to place a stronger focus on what is important to our customers, which is providing the right solutions to address their needs. This capital will help us improve efficiencies and operations within the business”.
Young adds that the site will be one of the largest motoring cities in Gauteng and home to flagship car brands such as BMW amongst others, and Bridgestone expects to move into the new premises in February 2019, and start trading on the 1st of April.
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Trade Talk
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John-Ross Arendse wins bronze in international Tint Off Competition in Texas Cape Town-based John-Ross Arendse has brought home 3rd place in the International Tint Off Competition, held recently in San Antonio, Texas. Arendse competed in the hotly contested automotive window film fitment section, against other talented window film installers from all over the world. His entry into the International contest was part of his prize for winning the title of the first ever LLumar SA Window Film Tint Off™ Competition at the beginning of September. Commenting after his placing, a stunned Arendse said: “Wow! I’m really proud of my achievement. I’ve just won first place in South Africa and now third place in the world, all in the same year!
“This means a lot to me, because not only am I flying South Africa’s banner high, but also those of Barons N1 City Barloworld, where I work and LLumar Films SA, who organised the competition and sent me to San Antonio. This is a story I’ll be able to tell my children and my grandchildren in years to come!” LLumar Film SA Automotive Specialist, Jimmy Herron said Arendse could be proud of his achievement. “To do so well in the international competition is absolutely amazing. We know how tough the competition is internationally and, given the fact that this was the first time he had ever competed in a national competition, his result is exceptional.” Charlton Fredericks, Fitment Centre Manager at Barons VW N1 City said: “John-Ross has put us on the map and it proves that South Africa has a wealth of talent. We are very proud that he is part of our team!”
Ford’s new “miracle” - Graphene Graphene – a two-dimensional nanomaterial - has recently generated enthusiasm and excitement in the automotive industry for paint, polymer and battery applications, with Ford now announcing that it will be using the so called “miracle material” in its vehicle parts. The material is 200 times stronger than steel and one of the most conductive materials in the world, while also providing a great sound barrier and extreme flexibility. Graphene is not economically viable for all applications, but Ford, in collaboration with Eagle Industries and XG Sciences, says that it has found a way to use small amounts in fuel rail covers, pump covers and front engine covers to maximise its benefits. “The breakthrough here is not in the material, but in how we are using it,” said Debbie Mielewski, Ford senior technical leader, sustainability and emerging materials. “We are able to use a very small amount, less than a half percent, to help us achieve significant enhancements in durability, sound resistance and weight reduction – applications that others have not focused on.”
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Graphene was first isolated in 2004, but application breakthroughs are relatively new. The first experiment to isolate graphene was conducted by using pencil lead, which contains graphite, and a piece of tape, using the tape to pull off layers of graphite to create a material that is a single layer thick – graphene. This experiment won a Nobel Prize in 2010. In 2014, Ford began working with suppliers to study the material and how to use it in running trials with auto parts such as fuel rail covers, pump covers and front engine covers. Generally, attempting to reduce noise inside vehicle cabins means adding more material and weight, but with graphene, it’s the opposite. The graphene is mixed with foam constituents, and tests undertaken by Ford and suppliers has shown about a 17 percent reduction in noise, a 20 percent improvement in mechanical properties and a 30 percent improvement in heat endurance properties, compared with that of the foam used without graphene. Graphene is expected to go into production by year end, used in parts on the Ford F-150 and Mustang and eventually, other Ford vehicles.
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News
AutoForum - September / October 2018
Average cost of motoring up 14% According to the latest results from Wesbank, South Africa’s average costs of motoring has increased by approximately R940, or 14% in the last year. The cost is up 31% since 2013 and is despite prevailing interest rates remaining at low levels and favourable vehicle price inflation. Wesbank highlighted the rising cost of petrol and an increase in VAT from 14% to 15% as causing the higher overall costs, looking at the total monthly cost of motoring. Vehicle installments and fuel spend remain the biggest components, accounting for 80% of monthly mobility spend. These costs are reflected by the WesBank Mobility Calculator, a tool the bank uses to track and calculate historic motoring costs. The total mobility basket comprises all fees that are involved with vehicle ownership: a monthly installment, the insurance premium, fuel and maintenance. Over time, these costs are updated to reflect prevalent inflation rates and fuel prices, with the sample vehicle price based on an average entrylevel car that travels approximately 2500km per month.
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Ghana Msibi, Executive Head of Sales and Marketing, at WesBank comments: “The past year has been a rollercoaster ride with drastic fuel price fluctuations making it difficult for consumers to keep track of monthly budgets. As a rule, we generally advise motorists to allow some breathing room in their budgets to help absorb these changing costs.” The bank also highlights that according to its data, the change in vehicle price inflation for new vehicles has had a favourable effect on purchase prices. In July this year, WesBank’s average new vehicle financed deal was only 1.43% higher than the same time last year at R307 445, while the average used vehicle finance deal is 6.9% higher than that of last year at R216 309. “International oil prices and local exchange rates continue to play a direct role in the monthly budgets for motorists, in both fuel and vehicle prices,” said Msibi. “Although manufacturers are offering attractive marketing incentives to lure customers into dealerships, consumers still have to spend more on vehicles, fuel, insurance and maintenance than ever before.”
Uniformity_210x280.pdf
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During the usual mounting and demounting of the tyres, it analyses the geometry of the rim and the uniformity of the tyre (radial and side rigidity, and any geometric deformation) that may cause, above all, vibrations while driving.
MATCH-MOUNTING It solves any irregularity by optimising the coupling position of the rim and tyre (match-mounting), the only real solution to this problem, avoiding the pointless use of the tyre changer and wheel balancer. Uniformity is the first technology that allows match-mounting to be carried out directly on the tyre changer, transforming it into a real wheel diagnosis centre. Essential for the professional who wants to provide clients with a first-class service.
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INDUSTRY NEWS
AutoForum - September / October 2018
DTI says new “master plan” almost finalised The Department of Trade and Industry (dti) used the Naamsa Automotive Conference to announce that it is a step further in finalising the South African Automotive Masterplan. The latter is set to come into effect in January 2021, running until 2035. Lionel October, the director-general of the dti, addressed attendees of the “Paths to the Future” themed conference, held in the AutoTrader Tech Zone and part of the first day’s programme at the 2018 Festival of Motoring. October said that the dti and the local motor industry were “99% there” in getting agreement on the Automotive Masterplan. He stressed the importance of the automotive industry as a player in the SA economy, where it forms half of annual manufacturing input. He said that increasing industrialisation through more local content and higher production volumes were important components of the Masterplan. “Higher production volumes result in economies of scale and improve an industry’s competitiveness, which impacts on its ability to localise components, with 60% local content being a Masterplan target. It is therefore very important that we hit the point where we are producing more than a million vehicles a year in South Africa, rather than the current level of about 600 000.” October explained that another key component of the Masterplan was to speed up transformation of the industry with special focus on creating viable black-owned companies
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in the supply chain, as well as the promotion of skilled black employees in the ranks of senior management at major manufacturers, with a score of 4 on the manufacturers’ scoreboard for Broad-based Black Economic Empowerment (BBBEE) being the target. He continued that, in 2017, the “Big 7” in the SA vehicle manufacturing industry proposed creating a transformation empowerment capital fund of R3.5-billion over a 10-year period, as the equity equivalent of having empowerment shareholders in the wholly-owned subsidiaries of multinational companies. The fund will be used to facilitate the entry of black companies and industrialists into all aspects of the local automotive value chain including component suppliers and dealerships. October said that should the proposal be given the go ahead by government, the industry should be able to achieve a level 4 on the BBBEE scorecard. The dti director-general concluded his address by stressing the importance of the automotive sector taking all possible advantage of continental trade agreements to increase exports into Africa.
INDUSTRY NEWS
AutoForum - September / October 2018
Next generation additive manufacturing A year after Premium AEROTEC, Daimler, and EOS jointly initiated the NextGenAM project - a future focused 3D printing system for series production - the first pilot plant has been put into operation at Premium AEROTEC in Varel, northern Germany. The project is aimed at developing a complete production cell capable of manufacturing aluminium components for the automotive and aerospace industries. The purpose-built pilot facility currently consists of various machines for additive manufacturing, post-processing, and quality assurance. The innovative factor of the production chain is that the individual steps and the interaction of all additive and conventional process steps, are fully automated and integrated. Manual steps have been eliminated. As a result, complex, lightweight yet robust components can be manufactured and the companies insist, the high level of automation forms the basis for profitable production going forward. At the centre of the pilot production chain is the EOS M 400-4 four-laser system for industrial metal material 3D printing. The system is used in combination with the peripheral solutions of the EOS Shared-Modules concept. The EOS M 400-4 in Varel is therefore equipped with a powder station and connected to a stand-alone setup and unpacking station. As a result, filling and emptying the system with the aluminium material, setting up the system to prepare a new build job, and unpacking the built components from the powder bed can be carried out independently of and parallel to the actual AM build process. This results in significantly increased productivity. The additively manufactured components are transported between the individual stations fully automated and under protective gas in a container on an automated guided vehicle. The downstream post-processing has also been extensively automated: A robot takes the build platform with the parts from the setup station and places it in a furnace for subsequent heat treatment. The same robot then removes the platform again and
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takes it to a three-dimensional optical measurement system for quality assurance purposes. Finally, the build platform is conveyed to a saw, which separates the parts from the platform, making the components ready for further use. “In this project we have already succeeded in significantly reducing the production cost per part, thus creating an economic perspective for large-scale digital 3D printing factories,” says Dr. Thomas Ehm, CEO of Premium AEROTEC. Dr. Tobias Abeln, Chief Technical Officer (CTO) at EOS, adds: “ The integration of the AM process in an automated production line is an important milestone for the broad application of our technology in series production scenarios.” “3D printing is well on the way to establishing itself in the automotive sector as an additional manufacturing method with great versatility. With this collaborative pre-development project, we are taking a significant step towards achieving cost-effectiveness in metal 3D printing throughout the process chain. The project lays the cornerstone for the future realisation of larger quantities in the automotive series production process – with the same reliability, functionality, longevity, and economy as for components from conventional production, ”
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INDUSTRY NEWS
AutoForum - September / October 2018
Business expansion: Why consider Africa? - Robert Kaiser
Africa: a continent as big in area as the USA, Western and Eastern Europe, India and China combined, with a population of 1,25 billion estimated to double to 2,5 billion by 2050, is an enormous place - the sheer size and economic potential of which is not always grasped . There is so much diversity among the 58 independent states of Africa in terms of various perspectives, such as economic growth patterns, political and institutional stability and development potential. It boggles the mind and to look at the continent instead of selected countries could invite “analysis paralysis”. South Africans, being part of the continent, need to have a closer look at the potential for doing business in Africa very carefully. There is enormous potential, but it requires careful research and a structured approach towards extending one’s business boundaries. The African Union (AU) has 50 member states and is the largest political organisation. Apart from the AU, there are regional organisations with a more economic than political focus, namely the SADC (Southern Africa), COMESA (Southern and Eastern
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Africa), EAC (East African Community) and ECOWAS (Economic Community of West African States). These institutions inter alia aim at the improvement of inter-state economic ties and cooperation in their regions and have enjoyed varying degrees of success over the years. The SADC region, of which South Africa is a pivotal member, has an estimated 318 million people living in its 15 member states, with an overall estimated population growth of 2,6 % p.a.in the region . The member states of the SADC area excluding South Africa (Angola, Botswana, DRC, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, Swaziland, Tanzania, Zambia and Zimbabwe) are within relatively easy reach of South Africa from a logistics point of view, and the
business culture is mainly English (except in Angola and Mozambique). Many industries in the SA business sector already have deep footprints in the region. South African business presence is also well established in the EAC, COMESA and Ecowas regions. However, with an all but stagnant economic growth situation in South Africa, SA businesses, whether already active in Africa or not, need to consider the business potential in their growth strategies. Some salient points to consider when thinking about business potential in Africa: • Intra African trade volume is only 10% , compared with intraEuropean and intra- North American trade at 30% and 40% respectively, indicating enormous potential to grow business into Africa by South Africa. We have much to offer! • Africa is a connected place and Internet and mobile telecommunication connectivity is relatively high, with mobile –based payment systems well entrenched in areas such as East Africa. These platforms eradicate distance and many regulatory hurdles.
• Personal contact at trade shows with a regional impact such as Automechanika Johannesburg and Futuroad Expo as well as established industry trade shows in especially the East African Region should be a priority to look for opportunities. This is the best way to establish and build business relationships and a foundation for building internet and mobile –based communication strategies. • A business visit to African countries where there is opportunity is essential to gauge the business climate and research possible partners/agents/customers. Do not attempt to do business by “remote control”. • Familiarise yourself with the tax regime in any country you are considering. It is bets to deal with this through a reputable SA law firm with their corresponding law firms/ partners. This is very important. It is part of your research and although good advice doesn’t come cheap, it is worthwhile as it could save your skin!
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INDUSTRY NEWS
AutoForum - September / October 2018
AAAS Supplier Awards 2018 AAAS celebrated their annual “Supplier of the Year Awards” at Emperor’s Palace in Kempton Park in the middle of August. Amongst the invited guests conflicting emotions of excitement over the announcements and concerns about the current trading conditions combined with the country’s poor economic stats ebbed and flowed as they networked prior the start of official proceedings. Megan Naiker, MD of NAPA, opened the formalities
The guest speaker Dr Roelof Botha, a political economist,
welcoming everybody and spoke of the momentum
provided a glass half full view of the country’s current
garnered through working together, providing the
affairs. Botha spoke of the economic and political
impetus to achieve the group’s goals. AAAS CEO, Warren
situations as they currently stand, he touched on the
Espinoza’s address focused on trading conditions and the
“disaster ridden Zuma decade’s” effects on the local
factors influencing the automotive aftermarket. He stated
economy and said that after all of that and dependent on
that the local parts aftermarket was overtraded with a
Ramaphosa having a large winning margin in next year’s
stagnant demand and that oversupply, brand proliferation
elections, South Africa’s economy when compared to
and pricing was having a negative effect on the market.
many other countries was relatively healthy and should be able to launch an increased growth of between 2-3% next
Espinoza said that as a disciplined distributor having
year and 3-4% for 2020.
to balance supplier requirements against those of the customers is very difficult and that with more brands
The Awards ceremony consisted of all the contenders and
competing across all levels from fit-for-purpose through to
announcement of supplier of the year in each category as
premium, price reduction in order to compete has become
follows.
a reality in a market with little growth. “This is a vicious circle that creates additional stresses in an industry where
NAPA CRYSTAL AWARD
parts have become a commodity and disciplined trading
Nominees: Contitech, Shield and Wynns
is under increasing pressure.”
Winner: Contitech NAPA EMERALD AWARD
Espinoza recommitted to the group’s belief that there
Nomiees: Auto X, Fram and Hella Automotive
are long term benefits in disciplined distribution and as
Winner: Auto X
such will be focusing on stock availability and careful
SERVICE SUPPLIER AWARD
management of its suppliers both local and global.
Nominees: Graphic Printing, Media Box and Smoothevents Winner: Smoothevents INTERNATIONAL SUPPLIER AWARD Nominees: Deihi, GMB Corporation and Homer Enterprise Corporation Winner: Homer Enterprise Corporation PIA CRYSTAL AWARD Nominees: Cape Parts Distributors, Hella Automotive and Osram Winner: Hella Automotive PIA EMERALD AWARD Nominees: Gabriel, GUD Filters and Shell Winner: Shell Autoforum congratulates all the nominees and winners of these prestigious awards.
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INDUSTRY NEWS
AutoForum - September / October 2018
Ford creates autonomous vehicles company Ford Motor Company has announced the creation of Ford Autonomous Vehicles LLC, an organisation charged with accelerating Ford’s autonomous vehicles (AV) business to capitalise on market opportunities. The new company will include Ford’s self-driving systems integration, AV research and advanced engineering, AV transportation-as-a-service network development, user experience, business strategy and business development teams. The new limited liability company, which is structured to take on third party investment, will be primarily based at Ford’s Corktown campus in Detroit and will hold Ford’s ownership stake in Argo AI, the company’s Pittsburgh-based partner for self-driving system development. Ford expects to invest US$4 billion (A$5.4 billion) in its AV efforts through 2023, including its US$1 billion (A$1.35 billion) investment in Argo AI.
Ford says the closer alignment of the self-driving platform and the mobility solutions teams will allow faster development of businesses that can thrive in the pre- and post-autonomous vehicle worlds.
Sherif Marakby, Ford Vice President, Autonomous Vehicles and Electrification, has been appointed CEO of Ford Autonomous Vehicles LLC and will report to a board of directors chaired by Marcy Klevorn, Ford’s Executive Vice President and President, Mobility.
With Marakby’s move, Ted Cannis, Global Director, Electrification, will lead Ford’s Team Edison, which is responsible for developing and bringing to market nextgeneration electric vehicles. Team Edison will continue to report to Jim Farley, Executive Vice President and President, Global Markets.
“Ford has made tremendous progress across the self-driving value chain – from technology development to business model innovation to user experience,” said Jim Hackett, President and CEO, Ford Motor Company. “Now is the right time to consolidate our autonomous driving platform into one team to best position the business for the opportunities ahead.”
Ford says its electric vehicle strategy includes rethinking the ownership experience, such as making charging an effortless experience at home and on the road, as well as offering fullvehicle over-the-air software updates to enhance capability and features.
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In addition, Ford is reorganising its Global Operations division, led by Executive Vice President Joe Hinrichs, to include information technology and the company’s global order-to-delivery system, thus integrating the teams, technologies and processes from both divisions across Ford’s production system. Ford says this realignment will help the company accelerate the integration and application of technology across its industrial system to further streamline manufacturing, speed of vehicle delivery times, reduce inventories and improve capital efficiency. “The evolution of computing power and IT have helped bring great products to customers, from cars to tablets,” said Hackett. “We can now harness this technology to unlock a new world of vehicle personalisation, supply chain choreography and inventory leanness that rivals any industrial model in the world. Joe’s challenge is to help us redesign this system to do just that, while better serving customers and dealers and improving our overall fitness.” Ford is moving to flexible vehicle architectures and more common parts across models, cutting new product development time, from sketch to dealer showroom, by 20 per cent. This will help the company achieve its commitment to deliver nearly $7 billion of engineering efficiencies. Ford says it intends to have the most efficient product development organisation among full-line vehicle manufacturers within five years.
Ford’s five flexible vehicle architectures – body-on-frame, front-wheel-drive unibody, rear-wheel-drive unibody, commercial van unibody and battery EV – are paired with module ‘families’ that address the power pack, electrical pack and vehicle configurations. Seventy percent of each vehicle’s engineering will be driven from this new architecture approach, with 30 percent of content, including grilles, hoods, doors and more, customised for each vehicle. Additionally, Ford is also embedding a deeper productline focus across the company. Led by Farley, the effort is anchored on human-centred design with product-line teams putting greater emphasis on customer insights and market opportunities to deliver more consumer-driven products and services. This customer-focused product-line approach builds on the success seen throughout Ford with the F-Series team in North America, the Ranger team in Asia Pacific and the Commercial Vehicle team in Europe. By 2020, Ford says it will offer North America’s freshest line-up of all full-line vehicle manufacturers. Its average showroom age will drop from 5.7 to 3.3 years as it replaces three quarters of its line-up and adds four new trucks and SUVs. Ford has similarly aggressive product refresh plans in other regions, including Europe and Asia. “We’re looking at every part of our business, making it more fit and ensuring that every action we take is driven by what will serve our customers in a way that supports our fitness and performance goals,” said Hackett.
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INDUSTRY NEWS
AutoForum - September / October 2018
NADA says new code of conduct is bad for the SA industry The National Chairperson of the National Automobile Dealers’ Association (NADA), Mark Dommisse, has announced his belief that the proposed new Code of Conduct will have significant negative implications for the industry. “NADA and its members fully recognise the need to broaden participation in the automotive aftermarket sector and are committed to co-operating and assisting the commission to address matters of concern raised in the proposed new Code of Conduct. The impact of implementing the code in its current form will, however, have a catastrophic effect on the economy as it undermines investment, employment and consumer welfare in this important sector of our economy,” Dommisse said in a release to the automotive media. South Africa currently has approximately 1,600 new franchised automotive dealerships, comprising R48 Billion worth of investment. It employs 60,000 personnel directly. According to Lionel October, Director-General of Trade and Industry, the South African motor industry is impressively sustainable. Speaking on behalf of the Trade and Industry Minister, October described it as “a South African success story”. The industry provides substantial benefits to the country and its impact on the overall economy and employment is substantial and far-reaching. Production and sale of automotive products also generates profits for a wide range of industries up and downstream. “Only around 20% of the entire South African car parc comprises in-warranty vehicles, and it’s this small portion which the new code is addressing. We feel that significant effort and focus should be placed on developing the other 80% of the industry – which is predominantly made up of out-of-warranty vehicles,” says Dommisse. The automotive retail industry’s contribution to the whole industry includes consulting with government through NADA and the National Association of Automobile Manufacturers (NAAMSA), invaluable apprenticeship programmes, a broad range of employee benefits, hundreds of millions of Rands in staff training and funding healthcare and pensions. “A loss of just one of the seven major manufacturers to South Africa would have unprecedented spill over effects both financially and socially that would far outweigh the current subsidies that manufacturers are receiving,” says Dommisse. “We should also keep in mind that Australia shut down an entire motor manufacturing industry due to adopting controversial codes. If we were behaving in an anti-competitive manner, the arbiter would have said so, which to date hasn’t happened,” says Dommisse. “Furthermore, the background document to the draft code notes that the basis for the code is derived from complaints related “to potential exclusionary conduct…”, and does not
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mention anti-competitive behaviour. However, proponents of adopting the code ‘as is’ blame the franchised dealers for just that.” “To say we are anti-competitive is untrue and defamatory,” says Dommisse. “We want to work with government and we want prosperity for all, but we want it to happen in a responsible manner that does not adversely impact consumer safety, the economy and job creation. We support a code that opens up the market in a way that protects investment, economic sustainability and consumers. “We are a highly regulated industry and this protects our South African consumers. It will be impossible to effectively regulate a bigger industry in such a short space of time.” “Furthermore, if someone, or some organisation, is prepared to invest in us and set up costly facilities and services, then we have an obligation to protect them and their investment. This is not anti-competitive, it is responsible business practice. “We also believe strongly that manufacturers have the right to determine the standards of those that service their products in much the same way that Boeing does with airliners or Apple does with cell phones, tablets or any of its exclusive products,” says Dommisse. “We want to build our competition but it’s not reasonable to do it immediately. Our businesses have to meet global manufacturer standards which, on average, take many years to establish a return on investment on meeting these standards. Our level of investment is mandatory. We therefore support opening the market slowly and responsibly. There are no defined standards in the code yet. These need to be developed appropriately, and here we can help,” Dommisse adds. “South African consumers should consider that service and maintenance plans which are built into vehicle purchase prices at the time of sale are beneficial to them. The volatility of the Rand should be a very real concern for motorists, and securing parts prices at current exchange rates is a wise move. Ultimately, service and maintenance plans are designed to help the customer, not hurt them.” “Factory plans have a cost to them, but so does a steering wheel or car seats or any other standard feature, the costs of which will always be lower when there is massive scale (such as in every car) as opposed to purchases that cannot match these economies.”“Additionally, inflation and currency issues affecting South Africa are not the same in the EU, US etc. where their economies are stable, growing and mature,” says Dommisse.
Service and maintenance plans add value and give customers peace of mind. NADA believes that over time, the cost of these should plans be disclosed. In the interim customers can assume that the costs for these are in line with any of the thirdparty bolt on plans - the costs will be similar, and most likely a bit less. “There is no quality control of alternate parts coming into the country and we don’t believe that this is responsible. Our question is: How will the industry ensure quality parts are utilised in consumers’ vehicles? Who is going to police the parts and vehicles coming into the independent workshop,” says Dommisse. “If the industry is not required to use genuine or approved parts, there can be no monitoring of safety standards. And this won’t only apply to passenger vehicles - heavy commercials, trucks and buses will also be affected.” “In the case of a dispute, the Original Equipment Manufacturer (OEM) will have to inspect the vehicle. There are bound to be many claims and compliance will be unmanageable.
“If the independent workshops are going to use quality parts, made by an original parts manufacturer (such as Bosch or Denso) and of the same specification, design and model, then this might, one day, in theory, be acceptable. However, the reality is that it is unlikely that all independent workshops will use these parts due to the very high cost. It is doubtful that the manufactures will allow this during warranty,” says Dommisse.
He concluded by saying: “In general, we agree with the principles noted throughout the code. It is the application and machinations of it that we object to. The changes made to draft 2 of the code have not taken on board the submissions made by NADA to the first draft”. “In order for the automotive industry to continue to contribute positively and sustainably to the South African economy, all stakeholders need to engage, discuss and constructively develop a meaningful and sustainable new Code of Conduct.”
MasterFleet promises to keep fleet managers ahead of the curve MasterDrive has launched a new division, MasterFleet, which it contends offers businesses “a complete fleet management training option”. The course programme is aimed at fleet managers and boasts both TETA accreditation as well as internationally accepted material that was developed over a course of 33 years. Available nationally at MasterDrive’s offices in Johannesburg, Durban and Cape Town, the training is set to benefit companies by ensuring their organisations are kept ahead of trends, while ensuring rapid new technology implementation. Programme manager Johan van Niekerk comments: “MasterDrive is the first driver training company to provide this value added service. The objective is to improve the Total Cost of Ownership (TCO), improve fleet safety and risk management
as well as driver development. It is a complex and unique product offering that puts all facets of fleet management and driving together, which has not been done before.” MasterDrive managing director, Eugene Herbert, adds: “Companies will quickly see the value of this training as vehicle conditions improve, vehicle values increase and operating costs are reduced with an improved ROI. As companies face ever increasing demands on their bottom line, can any CEO or business owner afford to neglect this?” To find out more about the importance of this training, contact MasterDrive on 086 110 0618 or visit their website www. masterdrive.co.za
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INDUSTRY NEWS
AutoForum - September / October 2018
Thunder and lightning at the 2018 AAAS charity golf day Country Club Johannesburg’s Woodmead course saw a field of 36 four balls competing for the annual AAAS Charity Golf Day in early October. Once again a large and varied cross section of suppliers were matched with Aftermarket Solutions staff members and all set out to conquer the course. Early comments from the competitors included “you
Some vivid lightening and tumultuous thunder and rain
spending a lot of time on course I see” to “this could be a
was quickly followed by the sun and play got under way
long day – how many Mulligan’s you got?”.
again, allowing the Anropa three ball of Ron McLardy, Paddy Sutcliffe and Steve Moss accompanied by Chris
Everyone seemed to settle in and enjoy the day with yells
Pretorius from Contitech Africa to card the winning score
of encouragement and cries of despair as each hole was
and walk away with the winner’s prize at the evenings
tackled and the scores started to count, until the weather
dinner. Congratulations to all those who played and
decided to influence the handicap, causing play to be
donated towards this worthwhile cause and a special
delayed for a while after the siren warned everyone to find
thank you and congratulations to the team of ladies from
cover or get off the course.
AAAS who organized and managed this successful event.
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Main pic: The winning fourball at the Monroe sponspored tee
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INDUSTRY NEWS
AutoForum - September / October 2018
AESO expands its rubber component range - by Louis Bles
AESO founder member Albino Oliveira has certainly developed his automotive rubber components business to compete in the local market sector against equivalent imported brands, via superior manufacturing quality and pricing to match. AESO Rubber was established in 1996 with a goal of manufacturing quality rubber components for both the local and Southern African automotive industry. Rubber moulding injection machines were purchased from Italy and commissioned at the AESO manufacturing plant in Boksburg. As a pioneer in South African automotive rubber component production, Albino has designed and manufactured the injection moulds for the wide variety of product types available from AESO. Albino said, “many long weekend hours were spent in perfecting the design of the moulds which I had to complete for the following weeks production cycle”. Initially their automotive rubber component production consisted of CV Boots and Steering Racks for a wide range of South African vehicles. As these products were of extremely high quality and rubber standards Albino travelled personally to auto spares wholesalers around South Africa promoting and selling his products to the vehicle service and workshop sectors.
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AESO’s “secret” to small business success has invariably been “word of mouth” and the business grew due to their recognition within the industry as a specialist in the manufacture of automotive rubber components. The product range was increased, and additional molds designed to cater for a wider range of vehicle models entering the South African market. The demand from suppliers for a wider range of automotive rubber components was the breakthrough Albino needed to return to his mastery of creating moulds to include exhaust hangers, stabilizers and bushes in the AESO range. During the past 4 years AESO has grown its product range of CV boots, steering rack rubbers, exhaust hangers, stabilizers and bushes specifically for the local South African market and the company is able to supply these components for the majority of vehicles available locally. AESO has always prided itself in sourcing the highest quality rubber from their suppliers and all products are manufactured to exact standards for the automotive aftermarket parts industry. The company’s distribution model focuses mainly on independent retailers at present but welcomes all enquiries from parts distributors throughout the SADC region
VW signs MOU with Ghana to create assembly plant VW has committed even further to the sub-Saharan African region, signing a memorandum of understanding with Ghana to create a vehicle assembly facility in that country. Thomas Schaefer, Head of the Sub-Saharan Region for VW together with the Ghanaian Minister of Trade and Industry, Alan Kyerenmaten signed the MOU with German Chancellor Angela Merkel, Mahamudu Bawumia, Vice-President of the Republic of Ghana.
Volkswagen has a fully-fledged manufacturing facility in South Africa and assembles vehicles in Kenya, Nigeria and most recently in Rwanda in conjunction with an Integrated Mobility Solution, offering Community Car Sharing and shortly to be launched Ride Hailing.
This would also include developing a fully-fledged sales and service network in Ghana as well as establishing a Training Academy for Production and After Sales.
The first locally assembled vehicles are planned to be on the streets in Accra in early 2019.Schaefer.
Volkswagen will now begin a feasibility study for an integrated mobility solution, which includes a review of the commercial viability of introducing car sharing, ride hailing and shuttle services by way of a Ghanaian subsidiary of VWSA, or the appointment of a local service provider. The Ghanaian Government will simultaneously begin to develop a comprehensive Automotive Industry Policy, which will incentivise and facilitate vehicle manufacturing and assembly in the country – including a preferential procurement policy for locally assembled vehicles.
The latest agreement forms part of the automaker’s TRANSFORM 2025+ brand strategy, in which it aims to strengthen the regions and focus on new up-and-coming markets. VW explains that alongside North and South America as well as China, the Sub-Sahara region plays an increasingly important role. Although the African automotive market is comparatively small at present, the region is expected to develop into an automotive growth market of the future. Volkswagen has been in Ghana for the past 20 years with Universal Motors Limited (UML) operating as its licensed importer since 2005.
Caption (left to right): 1. Thomas Schaefer, Head of Sub-Saharan Region & Managing Director: VWSA Angela Merkel, Chancellor of Germany, Vice-President of the Republic of Ghana, Mahamudu Bawumia and Minister of Trade and Industry, Alan Kyerenmaten.
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INDUSTRY NEWS
AutoForum - September / October 2018
Automechanika Frankfurt 2018
Automechanika Frankfurt Pre
Anyone that has not been to the Frankfurt edition of Automechanika has yet to appreciate the sheer scale of the venue and the variety of businesses in attendance. 2018 marked the 25th anniversary of the show in its current format and as usual it did not disappoint. Messe Frankfurt reported a record 136 000 “trade” visitors from 181 countries as well as a new exhibitor benchmark being simultaneously achieved. This year saw a total of 120 submissions for the world-renowned Innovation Awards. Award winners included new LED aftermarket solutions from Osram and the Bosch CAP (Common Augmented Platform) in the alternative drivetrain category. AutoForum and BodyShop news had a stand of our own
with the added benefit of not producing any heat. At
in the collision repair hall and managed to get some one
consistent output the battery life is estimated to last 2.5
on one time with Devilbiss to learn more about their latest
hours.
spraygun – the DV1. It is a new design which reduces the variance of spray pattern due to the nozzle design,
Over in wheel equipment halls newly independent
and in doing so also improves efficiency by up to 20%.
(from Bosch that is) Beissbarth showcased their T16
This was a common theme across many of the exhibitors
touchless wheel alignment system. It measures all angles
– newer improved models of a variety of tools aimed at
with an in/out time of only 59 seconds – 15 seconds if
improving efficiencies, which although small individually,
run out compensation is not required. The unit uses a
have the ability to accumulate to large savings in time and
multi colour imaging system instead of lasers, which
consumables.
apparently overcomes inaccuracies which dirt, snow or mud create, and its 8mm height is even sealed as an
A number of brands showcased specialised curing
additional physical protection from these elements. I got
devices powered by LED. The instacure handheld device
to spend some time on the enormous Bosch stand where
operates for 5 seconds at 5 centimetres from the surface,
they showcased a number of test and diagnostic tools
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INDUSTRY NEWS
AutoForum - September / October 2018
headed for SA. One of these is the new BCSconnect,
solve problems that most of us haven’t even realised are
which is a low cost single unit provided to customers to
problems yet. Case in point was the charging robot which
keep track of their car status. Catering to the concept of
is designed to automatically plug in your hybrid or electric
integrating of customer and workshop service concepts, it
car - when it has parked itself in that garage that you can’t
includes a roadside assistance integration with the ability
squeeze into. Brilliant concept that will be needed in years
to automatically book the vehicle in for service, the unit
to come! Others used VR technologies to better assist
already containing an up to date history of the vehicle.
technicians in analysing problems on existing and future systems. The 4 days we have in Frankfurt simply cannot
An interesting item on display at Bosch was their eAxle
do justice to the enormous amount of press events,
electric drive system which is scalable to a massive
forums and conferences – just taking a walk around the
300KW, and bearing in mind that it is roughly the size
halls is a day’s hard walking. The following pages contain
of a microwave oven, the possibilities are huge. Some
some imagery from the shows and interesting items we
of the stands had amazing concepts on display that
picked up on.
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INDUSTRY NEWS
AutoForum - September / October 2018
Sumitomo Rubber’s new heavy duty radial tyre plant in Ladysmith - By Grant West
Sumitomo Rubber South Africa (PTY) LTD (SRSA), manufacturer of Dunlop, Sumitomo and Falken tyre brands, unveiled its new R970 million Truck and Bus Radial (TBR) plant at its factory in Ladysmith, KwaZulu-Natal recently. This is the second phase of SRSA’s multi-billion-rand investment to upgrade and modernise the plant’s capacity, enabling the company to manufacture truck and bus tyres locally, bringing the total investment into the Ladysmith facility since 2014 to more than R2 billion. VIP guests, stakeholders and dignitaries were given an opportunity to tour the world-class TBR factory. They included government and industry representatives together with President and CEO of Sumitomo Rubber Industries, Ikuji Ikeda, who delivered an address and unveiled a plaque to mark the opening of the facility.
particular the Free Trade Agreement which would support SRI’s business initiatives. He added that local TBR tyre production would result in the expansion of business for truck and bus vehicle manufacturers and present opportunities for government related businesses.
He said: “Sumitomo Rubber South Africa has been a part of Sumitomo Rubber Industries group company from December 2013 and from then we have worked together to step ahead in various areas of the business, such as safety, Passenger Car Radial tyre production, quality, products, sales channel and people. This marks the first time Sumitomo Rubber Industries has established a TBR factory outside of Asia.”
Haffejee elaborated on the socio-economic impact that the investment and development of the factory has had: “Following SRSA’s first phase factory investment in 2014 which saw us increase our output of high-quality passenger and sport utility vehicle (SUV) tyres at this plant, the new TBR factory has created growth and a brighter future for the local community. SRSA has employed nearly 200 additional employees including in excess of 100 trainees and apprentices since 2014, which has had a direct local impact and served as a catalyst for community development and entrepreneurship.”
Ikeda said there were factors influencing the investment – despite the challenges of developing a TBR factory from scratch – which included the African market’s potential in
PAGE 40
CEO of SRSA, Mr Riaz Haffejee outlined the vision and purpose of the TBR facility and the range on offer. “We will be industrialising a total of 24 sizes between our Dunlop and Sumitomo brands, from this year until September 2019,” he said.
Ikeda also noted that 19 employees in the TBR plant had been sent for training to the company’s Miyazaki factory in Japan, where they were able to develop their technical methodology and gain an understanding of SRI’s processes in order to transfer this knowledge to shop floor staff in South Africa.
Dunlop’s history of innovation and proven pedigree, together with the latest Japanese technology and engineering insights from SRSA’s parent company, SRI, of the world’s fifth largest tyre manufacturer added to their track record of OE fitment to a number of leading Heavy Duty manufacturers make for a formidable combination in the local tyre industry.
Renai Moothilal, executive director of NAACAM, who is also overseeing the operations of the SATMC, remarked: “SRSA must be recognised, not only for its significant investment in plant and processes, but for its commitment to a region outside South Africa’s industrial heartlands, and its contribution towards employment. They have demonstrated how automotive component manufacturers can drive true economic development across the country and the importance of ensuring that a greater level of manufacturing of automotive component happens.” TBR production commenced on schedule in July 2018 and is targeted to eventually achieve a manufacturing capacity that will be able to supply Dunlop and Sumitomo branded TBR demands from both the OE and aftermarket sectors across Africa. The local production – following extensive research and development – will ensure that customers, both in South Africa and on the African continent, have the right tyre for the country’s specific application. These will be designed in Japan, tested in Africa and manufactured in South Africa, for Africa with the Ladysmith factory certified to test TBR tyres to European compliance standards.
Inset pic: Sumitomo Rubber South Africa CEO - Riaz Haffejee
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INDUSTRY NEWS
AutoForum - September / October 2018
KIA launches SSZ technology KIA Motors has unveiled its Separated Sound Zone (SSZ) technology – a system that allows each passenger within a vehicle to experience an audio stream “tailored to their individual needs”, including music, hands-free phone calls, and vehicle alerts. It simultaneously maintains a headphone-free social space where passengers can converse freely. KIA explains that SSZ technology creates and controls the acoustic fields of the car, allowing the driver and each passenger to hear isolated sounds. The many speakers installed in the vehicle feature technology that uses scientific principles to reduce or increase audio levels of sound waves. This negates the overlap of sounds being heard in each seat, creating the same effect as current noise cancellation systems, but without the need for headphones. “Customers in the autonomous navigation era will demand increasingly customisable entertainment options within their vehicles, which includes technological innovations such as the Separated Sound System.” says Kang-duck Ih, Research Fellow at KIA’s NVH Research Lab. “I hope by providing drivers and passengers with tailored, independent audio spaces,
PAGE 42
they will experience a more comfortable and entertaining transportation environment.” Passengers can connect their smartphone via Bluetooth and listen to their own music without interference from, or interfering with other passenger’s audio streams. When the SSZ is utilised, hands-free phone calls can also be isolated to individual passengers, ensuring privacy when having important phone conversations on the move. The technology can eliminate unnecessary sounds for the passenger, but provide them for the driver. Navigation sounds, or various alerts, allow the driver to focus on controlling the vehicle, while the SSZ system isolates these sounds, maintaining a quiet area for the other passengers. This has a particularly strong application for drivers with a sleeping child in the vehicle.
Body repair insight in association with BodyShop News International September / October 2018
The Ever-Changing World Of Welding
How do we train future technicians?
An all-female Canadian body shop Contents coatings report highlights changes and players R2 Million in motor insurance claims outstanding Car-O-Liner’S NEW SADC region distributor
BODYSHOP NEWS
AutoForum - September / October 2018
New global coatings report highlights changes and major players A new report on the global automotive refinish coatings market has found that the sector is highly consolidated, with five companies holding an enormous 65% market share in recent years. Transparency Market Research found that two major companies in the market - Axalta Coatings Systems, LLC and PPG Industries - hold a whopping 40% share in the global market. The report also finds that with stringent rules
The ongoing trend has forced many manufactures
in disposable income. The rise in automotive
and regulation pertaining to VOC emissions,
to concentrate more on development of effective
industries in these developing countries are likely
particularly in Europe and North America, the
water-borne varieties of automotive refinish
to, in turn, act as catalysts in the growth of the
consumption of solvent-based coatings has seen
coatings say TMR analysts, a trend that is likely
automotive refinish coating market.
a massive reduction.
to have a significant impact on the market’s dynamics in future. It is expected that the global
Another finding of the report is the numerous
The global automotive refinish coatings market
automotive refinish coatings market likely to
strict rules and regulations regarding emissions
is currently segregated into clear coat, primer,
display a robust 5.7% of CAGR during the forecast
and how these have been levied for slacking
base coat, filler, activator, and others. Of these,
period 2016-2024. The market, which was
usage of certain elements and chemicals in
base coat holds the top position in market and is
valued at US$6.6 billion in 2015, is likely to touch
automotive refinish coatings. This has seen
also expected to hold a 31% share of the global
US$10.8 billion by the end of the assessed period.
dwindling the sales of solvent-based products,
market by the end of the assessed period.
including higher levels of OCs in comparison to According to the researchers, developing
water-based products. Several efforts executed by
On the other hand, the activators segment is
countries all across the world are likely to witness
governmental and environment sustenance bodies
predicted to display a stellar growth during the
a surge in their automotive market over the years.
are likely to increase the knowledge among
same period, which will ensue in a minimal rise in
Countries such as China, South Africa, India, and
consumers, and this has seen a steep decline
its share by 2024, with North America anticipated
Brazil are expected to remain at the forefront of
of sales in the solvent-based coatings in recent
to hold the dominating position in the market.
this surge, due to rising populations and increases
years.
PAGE 44
Amupro (Pty) Ltd appointed as Car-O-Liner distributor in SADC region Car-O-Liner recently appointed AMUPRO (Pty) Ltd t/a CAR Automotive Equipment as their official licensed distributors. Raj Ramsammy and Ravi Chetty explain that CAR Automotive Equipment is a level 1 BBBEE company based in Johannesburg, South Africa with a mission of providing equipment and servicing automotive repairers across the SADC region . Car-O-Liner is recognized as a leading global
•
Vehicle anchoring systems
CAR Automotive Equipment has committed to
manufacturer of high-quality, technologically-
•
Spot and MIG/MAG welding systems
producing the highest levels of client satisfaction
advanced collision repair equipment for the
•
Aluminum repair Solutions
in the automotive body repair industry. The focus
automotive aftermarket, with a history of over
•
Smart repair Solutions
and services rendered include sales, installations,
forty years’ in supplying the body repair sector
after sales, training, help desk and repairs with a
with innovative solutions, technical development,
“Although a new company, our strength lies in the
training and customer support. Alongside their
rich experience of our people, who are trained,
distributors, they are dedicated to creating
knowledgeable, capable and passionate about
“We are currently upgrading our premises in
substantial value that enable the customer to
promoting and servicing the brand Car-O-Liner”.
Wynberg, Johannesburg to cater for a state-
improve their operations.
guaranteed backing from the Swedish supplier.
of-the-art advanced automotive repair training Raj joins CAR Automotive Equipment with a wealth
facility, equipped with Car-O-Liner’s extensive
Ramsammy said “We at CAR Automotive
of knowledge and expertise gained over 20 years
range of equipment . Regular scheduled training
Equipment are equipped and primed to represent
in the Automotive repair industry across Africa.
sessions will be held at the facility to educate
the Car-O-Liner brand across its complete range
and empower technicians in new and modern
of products which include the following”
Ravi’s advantage of being a body-shop owner
repair techniques. Raj and Ravi look forward to
•
Electronic measuring systems
for over 20 years propels the companies
establishing and furthering their relationships
•
Point X
understanding of exactly what equipment and
within the industry, for more information contact
•
Comprehensive vehicle measurement data
repair techniques are required to run a successful
them at Tel : +27 65 829 1272 or +27 11 440
•
Alignment benches and frame pulling
business.
6333 and e-mail raj@carautoequip.co.za
equipment
AutoForum - September / October 2018
BODYSHOP NEWS
An all-female Canadian body shop
- Stacey Phillips
When Hilary Noack was a teenager, she noticed a leaflet about a festival in Long Beach, California, USA, called Ink-N-Iron. At the time, it featured old custom cars, tattoos and music. “I thought to myself, ‘This embodies everything that I want my body shop to be someday,’” she recalled. “I’m going to name it Ink&Iron.” Fast-forward 12 years later, and Noack now operates Ink&Iron body shop in Mississauga, Ontario, Canada, which focuses on restorations and minor collision repair work. One of the unique features of her business is that it is owned and operated by women. Plans are in place to expand to other locations in Canada and the United States with the first opening in Detroit, Michigan, in 2019. BodyShopNews: Can you share how you started
From there, I transitioned straight into an
from the crowd. It was definitely a goal of mine.
in the auto body repair industry?
apprenticeship programme at Centennial College
When I first started at 427 Auto Collision, I was the
in their automotive division. I began working at
only female in the workplace. I was also the only
Hillary Noack: I remember hanging around my dad
427 Auto Collision, one of the largest body shops
female through all three levels of my schooling.
when I was growing up while he was working on
in North America, after completing the third and
By the time I left the body shop, about a decade
cars and tuning them up. I wanted to buy a car
final level of my schooling for the apprentice
later, there were about eight of us. I met some
when I was 17 years old, and the only one I could
programme.
awesome girls and watched them go through the
afford was a 1970 Oldsmobile. It was pretty rusty,
apprenticeship programme there. I also taught
and I wanted to learn how to repair it. There was
BSN: How did you decide to open your shop and
a night-school course in auto body repair at
a body shop nearby where my parents lived, and
employ only women?
Centennial College. Later, I taught the auto body
I asked if I could work there as a co-op student
apprenticeship full-time during one semester prior
during my last year of high school. They said yes,
HN: I have known that I wanted to open my own
to opening my shop.
and I thought it sounded so cool.
shop since I started in the trade, but I knew it
I thought I should start a shop that was all-female
would need to be unique in order to stand out
and use it as a way to encourage more women
PAGE 46
to join the trade and set a positive example that
HN: I definitely think you get the typical
often offer grants to the employers too. I know
women can do it. There was no reason why I
stereotypes and people crying that it’s sexist and
it’s hard because this industry is so fast-paced;
couldn’t. Seeing what amazing work they did,
women belong in the kitchen, or they bet there
you need to get the car done quickly, but people
how they had to work twice as hard for half
are just men who work here, and the business is
need to take the time to train the next generation.
the respect and hearing their individual stories
a front for something.
So many people are retiring out of the trade; you
of discrimination and how they overcame it
have to put that investment into training people.
was my motivation. I wanted to provide a safe,
BSN: What do you enjoy most about running
judgment-free work environment where we could
your body shop?
all learn from each other as well as train the next
BSN: What is the benefit of using social media to promote your body shop?
generation of female techs.
HN: I think it is the ability to do my own thing and
I opened Ink&Iron in April 2015. I now have an
plan my schedule. One of the reasons I wanted
HN: In this day and age, everything is very much
apprentice, a licensed technician and a co-op
to be an entrepreneur is the freedom. It’s Monday
going digital, and I think social media is a great
student who is getting high school credit for
morning and I’m excited to go to work. I’m here
tool. We currently have over 6000 followers
helping at the shop.
seven days a week, and I’m working on cars that
on our Facebook page. I found you have to be
I want to focus on. I love doing this type of work,
consistent when using social media and try to
and I have a good customer base. My job is fun.
post something every couple of days. It’s a great
I absolutely love what I do, which is to provide a
way to share your work and message.
HN: Currently, I am operating one location, but I
place that is a good environment to teach women
It’s also very visual. People love to see pictures of
would like to see my business grow to include
and encourage the next generation. We’re friends
what you are doing. YouTube is also a great tool
more locations in different cities. My goal is to
here as well, and we’re all really close. It’s a
to use. I’m planning to make more videos of the
have Ink&Iron locations all across North America!
positive workplace.
repair process. I would love to take a build and
BSN: Do you have any expansion plans?
I often get told by girls that they wish there were
film it from start to finish to give people an idea
something similar to what I own where they lived
BSN: What is your advice to other shops who
about how the process works. I think this will help
and that they would love to work in a place like
are dealing with a shortage of techs in the
educate our customers.
this. I like being able to give co-op students and
industry?
apprentices the experience to work in a shop
BSN: What is one of your biggest challenges at
and teach the skills they need. I think this gives
HN: I absolutely agree that there is a shortage
them the confidence to be able to go out into this
of techs. It’s the same up here in Canada too.
industry and feel like they belong and have a right
Everyone is dying for skilled labour, but at the
HN: One of our challenges is getting people to
to be here.
same time, I know a lot of techs either who have
realise how much it costs to either repair or paint
I’m excited to open a location in the Motor City
zero industry experience or who have maybe
a car. People don’t understand the investment
of Detroit next year. My husband, Dan Fournier, is
taken a course, and no one will hire them. I think
in materials or how much it costs. Sometimes,
from Detroit, and it’s a really cool city.
that employers need to take on a co-op student or
I have people who come by with the whole side
Ink&Iron?
an apprentice. The apprentice programme offers
of their car totalled and they ask if they can wait
BSN: What are some of the challenges of
many benefits. As an apprentice, you are getting
while it is being fixed. I find that we often need to
operating an all-female shop?
paid as if you were a regular employee. There is
educate customers on the repair process and why
an awesome incentive in grant money and they
it costs so much
PAGE 47
AutoForum - September / October 2018
BODYSHOP NEWS
AkzoNobel Puts The Blue Back Into Bluebird Donald Campbell’s record-breaking hydroplane, Bluebird, has returned to the water 51 years after it crashed at Coniston Water, England, at more than 523km/h (325mph) during a fatal world water speed record attempt. Following restoration, the hydroplane was taken
Perfection Pro product from its marine coatings
Cromadex 750 Grey Primer and International
to Loch Fad, on the Isle of Bute, in Scotland last
brand, International.
Perfection Pro yacht topcoat.
landing, lifting, and piloting, as well as to check
“We spent 10 years being supplied with samples
“I’m very proud that we’re able to be part of
for hull leaks.
of nearly but ‘not-quite’ versions of Bluebird blue,
this incredible restoration project,” said Chris
month for personnel to be trained in launching,
RAL 5009; however it wasn’t until we uncorked
Panton, Area Sales Manager, AkzoNobel Cromadex
Engineer Bill Smith salvaged the wreckage in
our tins of Perfection Pro that we actually
Newcastle. “The Cromadex team has been a part
2001 after searching Coniston Water for four
clapped eyes on her true colour. Now that was
of the project for several years, supplying various
years. Together with a team of volunteers, he
impressive,” said Smith.
products from AkzoNobel’s extensive portfolio of
lovingly restored Bluebird at a workshop in the North East of England.
liquid and powder coatings.” The hydroplane was blasted and coated with AkzoNobel’s International Interzinc 72 protective
Once testing is complete, the team hopes to
However, Smith said he struggled to find the
coating and Interpon 610 TGIC-free polyester
display the boat at speed on Coniston Water.
correct shade of the vessel’s iconic blue paint
powder coating. The bodywork was rebuilt and
until AkzoNobel came to the rescue with a
completed using Cromadex 903 Etch Primer,
PAGE 48
Chris Panton, Area Sales Manager, AkzoNobel Cromadex Newcastle (left) and Bill Smith, Bluebird Project Leader, with Donald Campbell’s record-breaking hydroplane, Bluebird.
R2 Million in motor insurance claims outstanding The South African Motor Body Repair
main shareholder and, as reported widely in
are urgently seeking direction from the Financial
Association – which accounts for more than
the media, VBS Mutual Bank is now under
Sector Conduct Authority (FSCA),” says Green.
80% of all insured repair claims in SA, has
curatorship and a liquidation order has been
issued an urgent alert to its members regarding
granted by the Gauteng High Court on 1 August
He adds that it is clear that the association
outstanding payment from Nzalo Insurance for
for Vele Investments.
must take the necessary action to protect the
repair work authorised and completed.
interests of its members from potential fiscal Green says they have received no
losses. Should the regulatory authorities not
Richard Green, National Director of SAMBRA,
communication regarding the status of
provide members with assurances in this
says some of the payments have been
Nzalo Insurance and have sent an urgent
regard, SAMBRA would have no choice but
outstanding since May. “This has left us in the
communication to Petros Chimanga, the
to invoke its members’ rights to retain client
unenviable position of having undertaken over
managing executive of Nzalo. He says that,
vehicles until full payment for all services
2 million Rands worth of work on assets to
legally, SAMBRA is within its rights to retain
rendered are settled in full. “Such practices
date based on an agreed authorisation and the
or, return and retain if already released, any
are common within the vehicle repair sector.
accompanying assurance from various brokers
vehicle if the customer or their insurer fails to
In the motor body repair industry however
and intermediaries that this would be settled by
make payment on the due date for services
work is completed first based on trust-based
Nzalo.”
rendered. “The customer will then be liable for
agreements when a repair authorisation is
any outstanding invoices as well as for costs
provided by an insurer. This practice can clearly
The association highlights other media reports
associated with storage and administration. “It
not be allowed to continue without the requisite
that indicate Nzalo Insurance was acquired by
is not an ideal situation for either party and we
assurances of payment,” concludes Green.
Vele Investments, VBS Mutual Bank’s alleged
Axalta’s Charlie Shaver to lead Specialty Chemicals after sale completion Charles “Charlie” Shaver will join Specialty
Shaver brings more than 35 years in leadership
Chemicals from Axalta, where he currently serves
roles across the global chemical industry. His
as Chairman of the Board and Chief Executive
appointment is subject to completion of the
Officer. He will step down as CEO of Axalta on 4
transaction.
September but will remain Chairman of the Board. In its strategy to separate Specialty Chemicals from its Paints and Coatings business, AkzoNobel announced in March 2018 that it had agreed to sell its Specialty Chemicals business to The Carlyle Group and GIC. Upon completion of the transaction, expected before the end of 2018, Shaver will head the new company as Chief Executive Officer.
PAGE 49
BODYSHOP NEWS
AutoForum - September / October 2018
Keeping up with the ever-changing world of welding - Mark Czvitkovits
Welding has always been a vital part of the collision repair industry and ensuring welds are strong has never been more critical. Today however, with many varying grades of steel and aluminium used in modern vehicle production, the requirement to deliver a strong weld has never been more difficult. So, what has changed? Steel grades can now range from 340MPa to more than 1500MPa with higher strength steels very susceptible to heat. Producing a strong weld across differing strengths and thicknesses, not to mention positions, requires a technician to have a good understanding of machine adjustment.
settings and the ability to see the weld zone. The technician also needs to understand the angles involved in getting the correct arc length, know how fast the travel speed needs to be, and be aware of how to service and find faults with the machine.
Many businesses utilise 0.8mm steel welding wire in MAG welders, which has been the normal selection for many decades. However, with HSS there has been a move to 0.6mm wires to reduce the current (heat) in the weld zone. This wire provides welders with a good base to deliver the correct size welds for collision repair on modern materials.
There are often circumstances where the two grades of steel differ in strength and thickness, and a technician must ensure the parameters selected will deliver a weld that performs well for both materials. To ensure acceptable welds are produced, technicians should perform practice welds and destructive testing to determine if there is sufficient penetration and strength. If a weld fails, you can adjust your machine accordingly before commencing work on the car. With aluminium becoming more popular in many new vehicles, the setup can become more challenging. With steel MAG welding, the wire is, in 99 per cent of cases, the same, but with aluminium there are several different wires that can be used depending on the type of aluminium being welded.
There are also areas where steel MAG welds are not allowed – the 1500MPa ring structure on Honda vehicles is one example. The recommendation is to use squeeze-type resistance spot welding, where both sides of the panel can be reached. For areas that cannot be reached, Bronze MIG is the preferred method. The one-method-fits-all-process approach is being phased out by many OEMs and in some instances, welding is simply not allowed. Every part of MIG/MAG welding is dependent upon the technician’s ability to control all factors of the process, including machine
PAGE 52
The aluminium used in the structure will determine the grade of wire to be used. This varies from OEM to OEM and the correct wire must be selected to achieve good results. The most common wires are 4000 and 5000 series, and these are matched to the different aluminium grades used today. I-CAR is releasing its Aluminium MIG Welding Certification (WCA03) to address these concerns and provide technicians with a better understanding of the intricacies of aluminium MIG welding. It is highly advantageous to complete the Steel Welding Certification (WCSA3) before any attempt at welding aluminium is considered. Even though they are MIG/MAG welds, the process varies greatly. Understanding how to set a welder to achieve strong welds is key for technicians when welding any material. If the weld is weak, the repaired component may not perform as designed in a subsequent accident. A welding certification trains you to meet the changing demands of the collision repair industry. Take the challenge and begin your professional development as an auto body repair technician.
AutoForum - September / October 2018
Ferrari Introduces the world’s first low-bake paint technology Thanks to an on-going collaboration with
The Low Cure resins contain a new hardener
Thanks to the new technology, Ferrari has
PPG, Ferrari has introduced an innovative low
which enhances the chemical and mechanical
industrialised a process to produce at least 61
temperature paint system, making the Prancing
resistance of the coating. The new formula also
different basecoat colours by combining metallic
Horse the world’s first car manufacturer to
boosts cross-coat linking which simultaneously
basecoats with a gloss or matte pigmented clear
adopt the new Low Cure clear coat technology.
increases chemical hydrophobicity and reduces
coat.
water permeability. The new two-component paint system incorporates a specially formulated clear coat
Additionally, the new solution makes it possible
which makes it possible for the car to be baked at
to bake carbon-fibre and composite components
100°C instead of 150°C, cutting energy costs and
together with the bodyshell, resulting in colour
enhancing the sustainability of the process.
uniformity between the various body components.
PAGE 54
ooth now!
b Book your China International Trade Fair For Auto Service, Parts, Maintenance And Repair Technology And Equipment
21 – 24.3.2019 New China International Exhibition Centre (NCIEC) • Beijing
120,000
Exhibition space (sqm)
1,300 Exhibitors
65,000 Visits
70
Countries and regions
* AMR 2019 estimated figures
Contacts Messe Frankfurt Traders-Link (Beijing) Co Ltd Tel: +86 10 8472 8428 / 8471 0628 Email: amr@china.messefrankfurt.com
www.amr-china.cn
中国汽车保修设备行业协会
中国汽车维修行业协会
China Automotive Maintenance Equipment Industry Association
China Automotive Maintenance and Repair Association
PAGE 55
BODYSHOP NEWS
AutoForum - September / October 2018
How do we train future technicians?
- Lori Lorenz
In the last issue of BodyShop News, I questioned whether we need ‘White Collar Technicians’ to fix error codes on modern cars – something like a Certificate III in Clearing Error Codes. Some repairers, here and in other parts of the world, have voiced the opinion that they have a need for technicians with these qualifications and blamed training providers for lagging behind the industry’s needs. I argued that any education system will always be a few years behind the emerging automotive developments. I also discussed this issue with repairers in Switzerland and, in their opinion, it is not the computer knowledge, but the interpretation of the scan tool data that our technicians have problems with. We agreed that good understanding of collision repairs is fundamental to interpret and repair these error codes – in other words, these ‘super’ technicians have to come from within our industry and we have to breed them ourselves, but how? How can we train technicians to repair cars that have not been developed yet; technicians that strive in a future of aluminium and carbon fibre car bodies, electric and hybrid cars, ‘Matrix LED’ headlights, autonomous and connected cars, and can download a quarter panel from the internet and print it on their in-house 3D part printer? This is the future technician that we will need in less than 10 years. As an educator, I am very
PAGE 56
interested in how I can train a technician for an industry that, at best, I am capable of imagining. In this article, I will outline how this can be achieved. It is well understood that a future workforce will differ very much from what we know today. To flourish – not just in our industry – techs need to be intrigued by technology, curious, adaptive, innovative, persistent, agile and collaborative. They must be an effective communicator and critical thinker, along with having initiative and a strong desire to exceed. How is this for a shopping list for your next apprentice? While many of these future skills have already been nurtured at public schools, they are rarely valued or appreciated in the workplaces, and at best are interpreted as cheeky and annoying, unfortunately. Don’t worry – I have my fair share of issues with some of these people too. They are eager to learn, but only what they see as
important to them right now and this is often on collision course with what the curriculum dictates. But before we criticise the curriculum, we have to remember that it was our industry – collision repairers like you – that decided what training providers have to teach, and the current standards are from 2016, so not very old. A number of business operators have volunteered countless hours to rewrite these standards – all with the best intentions, but they’ve reflected on past experience – what they needed or wanted rather than on an unknown future. Training today is often based on a system I refer to as ‘monkey see, monkey do’, where there is no encouragement to take the initiative or be innovative, curious, adaptive, persistent, agile, collaborative or possess critical thinking. On the contrary, it is designed to kill any of these vital skills for future success. Our training resources – the famous workbooks where students find a
word in a text book and copy it into the workbook! How inspiring is that and how much bang do we get out of an education dollar? This training system clearly will not prepare technicians and our industry to flourish in the future.
situations or scenarios as possible that I could discuss with my apprentices. It is not teaching as we know it, it’s more like ‘switching the lights on’ where students have these “Ah, now I get it” moments. Yes, it is theory, but very practical.
Most employers have at some stage experienced this kind of education themselves, so I can understand why they want more hands-on training; this is not something unique to our industry. Most employers only see value in practical training, but they also agree with me that apprentices can’t think for themselves.
Yes, we use text books and also work books, and then we have CrashChats on the internet (similar to webinars). It is vital that students prepare themselves prior to my visit so we can ‘work’ from the same base. While we review their prepared work, we can have some very lively professional conversations and sometimes also disagreements. This is okay, because this is when they learn.
Almost every day, they give me very graphic examples that help me to identify new training needs. From a trainer’s perspective, I then have to evaluate how I best address these issues. Some are skill deficiencies and they clearly need practical or hands-on training. However, many times it is a knowledge issue that is when they can’t think for themselves, and these knowledge deficiencies are generally better addressed in a classroom environment or from books. Needless to say, this can be rather challenging in our industry for reasons well understood by all of us. To overcome these problems, some training providers occupy the boys in the workshop till the time is over, others see it as a lost cause and give the boys some written tests where the answers can be copied out of the text book or a combination of the two; clearly not much is learned here. We are dealing with individuals and not everyone learns in the same way, but most of us practical people learn very well by solving problems. We try to understand how it works and then we remember and no memorising is required. The development of successful technicians has been my focus for many years. How can I give them the tools or building blocks so they can be successful in a future that has not been invented yet? I was looking for training resources that encourage critical thinking and problem solving, rather than the useless process of copying words from a text book onto an answer sheet. Unfortunately, commercially-available training material is very disappointing – locally, internationally and even in other languages. So I set out to produce my own training resources. The aim was to create as many practical work
There is always more than one way to skin a cat and it is important that they understand the many options. They learn to collaborate, be curious and critical, search for more information on their phone, adapt, compare, evaluate and are very much encouraged to come up with innovations. I have been using this system now for over 10 years and so far, the results are very encouraging. It is very different from the ‘monkey see, monkey do’ training system where an apprentice doesn’t learn how to think for themselves, can’t transfer the skills and has no hope to be successful in this unknown future.
The only people that are up to date and understand such systems are the people that develop them – the manufacturers. However, they can only teach our staff if our staff have the talent – they are curious, adaptable, agile, know how to find information and can communicate, collaborate, compare and evaluate. These are the foundations required to train technicians that thrive now, in 2030, 2040 and beyond. A future technician – that blue-collar-with-thewhite-boarder super tech – is not trained by one single training provider, but by a lifelong learning environment. The employer is just as much a part of this.
If you have not advertised for an apprentice for the coming year, now is your last chance. The good ones are going fast and are signing up right now. Remember your shopping list: be intrigued by technology, curious, adaptive, innovative, persistent, agile and collaborative. Be an effective communicator and critical thinker, along with having initiative and a strong desire to exceed. Are they really out there? Yes, and I am already teaching some of them.
But who is going to teach these latest technologies – the ‘Matrix LED’ headlights or ‘printing’ quarter panels? No, not the trade schools. Just look at our latest curriculum – even with the best intentions they (and I am part of them) are lagging years behind the coalface.
PAGE 57
DIRECTORY LISTING
AutoForum - September / October 2018 Aftermarketplace Directory
To advertise your listing in AutoForum Aftermarketplace Directory contact us on 0861 222 878 or email: info@AutoForum.co.za
AUTO ELECTRICAL Auto Cosmos - Electrolog
Electronic Parts (Electrical) Catalogue
012 327 6210
Bosch
Parts, Accessories & Batteries
011 651 9600
AAAS - Parts Incorporated Africa
Automotive Components & Accessories
011 879 6000
Highveld Garage Equipment
Air Conditioning Specialists
012 330 0540
Snap-on Equipment
Diagnostics Equipment
0861 762 766
Aer-O-Cure
Spray Booths,Chassis Aligners, Compressors & Welding Equipment
011 444 6454
Hurricane
Chassis Aligners, Compressors & Spray Booths
083 628 2288
Aer-O-Cure
Pressure Washers & Vacuum Cleaners
011 444 6454
Highveld Garage Equipment
Pressure Washers & Vacuum Cleaners
012 330 0540
AAAS - NAPA
Tools & Garage Equipment
011 879 6000
Aer-O-Cure
Electronic Chassis Straighteners
011 444 6454
Beissbarth
Wheel Alignment Equipment
011 651 9600
Bosch
Diagnostic Equipment
011 651 9600
Highveld Garage Equipment
Engine Analyser & Diagnostic Scanners
012 330 0540
AAAS - Midas
Diagnostic Tools & Garage Equipment
011 879 6000
Snap-on Diagnostics
Diagnostics Equipment
086 176 2766
Tenneco - Monroe
Shock Absorber testers
011 574 5602
Aer-O-Cure
Tools & Garage Equipment
011 444 6454
Beissbarth
Wheel Alignment Equipment
011 651 9600
Bosch
Diagnostic Equipment
011 651 9600
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Tyre & Lifting Equipment & Tools
012 330 0540
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Tools & Garage Equipment
083 628 2288
Ital Machinery
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011 483 3737
John Bean - Snap-on Equipment
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086 176 2766
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Tools & Garage Equipment
011 879 6000
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086 176 2766
Alfa International
Brake Drums, Discs, Linings & Pads. Clutches & Flywheels
011 608 0801/3
AUDI Parts
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086 043 4838
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Alternators, Starter motors, electric & electronic parts
021 531 8144
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Parts, Accessories & Batteries
011 651 9600
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011 879 6000
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Engine parts, Filters & Thermal management
041 408 3598
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Aftermarket Parts & Accessories
011 879 6000
AAAS - Parts Incorporated Africa
Automotive Components & Accessories
011 879 6000
Tenneco
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011 574 5602
VW Parts
Genuine OE Parts
086 043 4737
Auto Cosmos - Electrolog
Electronic Parts (Electrical) Catalogue
012 327 6210
Bosch
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011 651 9600
Trade Show
+27 10 599 6165
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Shows & EXHIBITIONS Automechanika South Africa
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Driven by CLIMATISATION
Excellence for professionals Bosch air conditioning service units for R-134a and R-1234yf www.bosch.co.za What drives you, drives us.
AutoForum - September / October 2018
Driven by PASSION
Secure the future of your workshop! Choose one of the Bosch workshop concept solutions As a Bosch workshop concept partner you can offer your customers first-class quality and you can profit from distinct advantages when partnering with Bosch:
Internationally recognised brand Distinctive corporate identity Effective marketing and advertising programme Comprehensive technical support portfolio, including ESI[tronic], Bosch diagnostics, technical training, hotline and field support Quality automotive parts at competitive prices Customer retention programme National Deal Partner support programme Fleet program
www.boschcarservice.com/za/en Share the success of a strong brand in the workshop market. For more information, visit our Website or call Customer Careline
0861-267-247 PAGE 60