Automobiles April 2021 Rhode Island and Southeastern Massachusetts by Momentum Media Publishing

APRIL 2021

| RHODE ISLAND

Auto Insurance Home Insurance Boat/Motorcycle Business Insurance

Protecting your team goes beyond a one-size--ts-all policy. That’s why we take the time to listen to you to learn what is happening in your life to craft custom solutions to meet your needs. Contact our Rhode Island ooce today for coverage options and premium comparisons.

Kathy Law | Account Manager

401-431-9200 ext. 110 | www.crossagency.com

ever wonder why some dealers photos are so much better than the rest? they’re the ones with a 360booth

81 auto Body Shops

Advanced Auto Body, Inc. Auto Service Auto Body American Muscle Car Restorations, Inc. Arlington RV Supercenter, Inc. Sal's Auto Body Hal's Garage & Auto Body Coastline Collision Crotty & Son Body Works Dent Fixx, Inc. Flynn Automotive, Inc. Grimes Auto Body Hope Valley Auto Body Mike's Auto Body, Inc. Mike's Service Auto Body Narragansett Auto Body North Atlantic Distribution, Paul Bailey Motor Sales, Inc. Paul Bailey's East Greenwich Ford, Quonset Auto Body, Inc. Sherman's Auto Body South County Collision Center Inc. Westerly Auto Body & Sales Company Ziggy's Auto Sales

A-1 Custom Auto Body Aces, Inc. Alfredo's Auto Body, Inc. Bristol Auto Body Works, Inc. Bristol County Dodge Inc Choice Collision Center Contente's Precision Auto, LLC Crown Collision Center, Inc. Showcase Auto & Truck Collision East Bay Autobody, Inc. Fatties Garage First Stop Auto Body & Service, LLC Geared 2 Perfection Gentile's Auto Body International Auto Body & Sales, Inc. J & J Auto Service James Auto Company, Inc. JRA Collision Center, Inc. Odaltino Auto Body Pershing Auto Body Safe-Way Auto Sales, Inc. Scott Motors, Inc. United Collision Center Vinny's Auto Body, Inc

february 2021

Andrew's Auto Body Aquidneck Collision Carl's Collision Center, LLC City Auto Body Crown Collision Center, Inc. Ken's Auto Body Langway Lang Toyota of Newport R & A Autobody, LLC

7 Boat Rock Rd. Mattapoisett, MA 02739 774-377-3431 CheckCollision.com

Collision Doctors, Inc Collision Engineering Auto Body Columbia Auto Body, Inc. Competitive Auto Body Sales Competitive Auto Service Correia's Auto Body & Garage, Inc. Country Collision Center County Street Collision Danny's Auto Body, Inc. 1350 W Main Rd, Middletown, RI (401) 847-4737 Dartmouth Collision David’s Automotive SaccucciHonda.com Dealer's Choice Auto Body Sarge's Portsmouth Auto Body Deperrio's Auto Body Shove Street Auto Body Deschenes Body Repair, Inc. Distinctive Autobody Smith Auto Parts, Inc. East Coast Auto Sales-Service-Collision Tiverton Auto Body, Inc. Easton Auto Body, Inc. Edd's Auto Body & Repair Elie's Auto & Repair, Inc. Empire Ford Of New Bedford, Inc. 508 Customs & Collision Empi Empire Hyundai, Inc. ABC Auto Body & Sales Euro Tech Auto, Inc. Advance Collision Center Factory Collision of Swansea After Hours Auto Body, Inc. Faggioli Auto Body Alden Buick Pontiac GMC Truck Fall River Auto Body & Sales, Inc. APC Autobody Inc Felix Auto Collision Center Artistic Auto Body Ferreira's Auto Body & Sales Attleboro Auto Painting Inc Fisher's Auto & Truck Repair, Inc. Attleboro Collision Center Inc Five Star Collision Auto Body Pro's Frank's Auto Body, Inc. Autobot Fred’s Collision Center Inc Bent's Auto Body Gaumond Auto Body Bernier's Quality Bodyworks, Inc. Glassman Automotive Bliss Corner Auto Body Greenwood Emergency Vehicles Bob's Auto Body Grota's Auto Service, Inc. Bob’s Motor Works Harry's Autobody, Inc. Botelho Auto Body & Garage, Inc. Hart Auto Body Bourne Enterprises, Inc. Hathaway Collision Center Breno's Collision & Service Center Hollister Auto, Inc. Bristol County Auto, Inc. Howard’s Auto Body Brougham Motors, Inc. J Auto Body Shop Buster's Auto Body J.C. Auto Sales & Repairs, Inc. Camping World RV Sales J.R.'S Auto Body Caramelo's Auto Body Jack's Auto Body, Inc. Carl's Collision Center, Inc. Jad Inova, Inc. Celebrity Auto Repair Jaime's Auto Body, Inc. Central Dodge, Inc. Jennings Garage Cha s Auto Body Chaz’ Jim’s Auto Body Chestnut Auto Body Joe's Collision Center Choice Collision Center, Inc. John Soares Village Garage, Inc. Classic Automotive Eng. & Restoration John's Automobiles Unlimited Clemmey, Inc. John’s Auto Body Cole's Auto Center

Jose Bizarro's Auto Body JZ Express Inc. K & D Auto Body, Inc. Karen's Collision Specialists Know-How Trailer Repair, Inc. Lech Garage & Auto Body Shop, Inc. Lima's Garage & Auto Body, Inc. Lim Lou’s Auto Body and Sales Luzo Auto Body, Inc.

Fleet Solutions Center 49 Potomska St. New Bedford, MA 02740 (774) 634-0610

Manny's Auto Body Mansfield Body Shop Mass Collision Services Inc Mathieu Auto Sales, Inc. Medeiros Auto Body & Sales, Inc. Medeiros Collision & Sales Midway Collision Center, Inc. Mike's Auto Body Modern Auto Body, Inc. Moniz Auto Body New England Collision, Inc. Norm's No Auto Body & Sales Paris Auto Body Paul's Auto Body Pinto's Garage & Auto Body, Inc. Platinum Collision Precision Auto Body Pride Collision Center Quality Auto & Truck R.A.C. Auto Body Richard's Auto Body & Paint Riel Auto Body Ronnie's Auto Body Route 106 Enterprises, Inc. Saber Auto Body Scott's Collision Seekonk Auto Body, Inc. Showcase Auto and Truck Collision South Easton Motor Sales, Inc. Sparky's Collision, Inc. Stas Auto Repair State Road Collision & Auto Repair Tim's Pro Auto Body & Detailing Tony's Auto Sales & Service, Inc. Top Dog Collision Total Auto Repair, Inc. Tri-Star Auto Body, Inc. W & J Auto Body Washington Auto Body White’s Heavy Duty Truck Repair Inc Wings Auto, Inc. Xtreme Paint & Collision

Annual New Vehicle Affordability Study

New vehicles cost less than they did a decade ago, according to a new study that examines automobile prices from 2011 to 2021

Synergy Research, a division of the Synergy Media Group has just released their annual New Vehicle Affordability (NVA) Study which examines the affordability of new vehicles and compares that to both the inflation index and other major consumer expenditures for a ten-year period. The latest study compares 2021 vehicles with 2011 vehicles. All data is sourced from the US Consumer Price Index (CPI) Auto Prices, counting both new cars and new trucks rose 5.30 percent over the last ten years. When factoring in the overall inflation rate of 16.93% over the same ten years, in actual dollars, automobiles are significantly more affordable than they were ten years ago.

“Yet even though automobiles are cheaper in real dollars, they are light years ahead in improvements over the vehicles that were available in 2011 . There have been tremendous advancements in technology, safety and efficiency. Technology means that more connectivity and communication integration. Safety systems including ABS, Stability Control and traction control are essentially standard, and many vehicles, including even some of the least expensive vehicles, now come standard with Automatic Emergency Braking, Lane Keep Assist, and many other active safety features. They have more airbags and those are all more advanced or smart airbags. They also have better structural integrity, so in the event that you are in an accident, new vehicles will protect you much better. And finally, efficiency is increasing, with the average vehicle getting 5 more miles per gallon according to the EPA. And lastly, the actual cost of fuel is lower, which makes it less expensive to drive.”

Synergy’s head of Research and Strategy, Stephen Fasano said “Comparing major categories of consumer spending including housing (+25.4%), food (+19.0%), health insurance (+67.5%), and education (+78.24%), So if you think the cost of new cars is too high, it automobile prices the lowest of that core group, and turns out that they’re not only better, but are even even below that of inflation.” more affordable than they were a decade ago. l

styling direction for Lexus by 2025. Within the next four years, Lexus will be introducing twenty new or improved vehicles which will include 10 or more models that are Battery Electric or Plug-in Hybrids. The LFZ concept also shows of an entirely new styling language for Lexus, which shows the next generation of the “Spindle” grille, plus some unique interior tech. Nissan’s New 400Z: Reports are that Nissan is bringing out an all new 400Z. The styling will be very close to that of the “Z Proto” that Nissan showed last year. Power is rumored to be about 443 horsepower and matched with a lightweight body for an exceptional power to weight ratio. The new Z should be officially released sometime late spring or early summer of 2021.

Mercedes EQS: Mercedes-Benz has announced their new flagship electric sedan, the EQS. It is a 100% electric vehicle and represents years of research and development and is loaded with sophisticated electronics and connectivity. The interior was shown to the public through a video unveiling at the end of march. The entire dashboard displays the 56inch Mercedes Benz User Interface (MBUX) Hyperscreen and includes gauges, connectivity features and most controls. There are actually three separate screens, but they’re embedded into one curved piece of glass, giving the appearance of one integrated screen. The haptic feedback gives touch confirmation. There will be both 90KW and 107KW battery versions available, with the larger rated at 478 miles on the Euro cycle, (US figures not available yet, but should be a bit lower). For performance the EQS should go from 0-60 about 4 seconds. The EQS will be available in two different versions and should be available starting this summer. Pricing has not yet been announced.

Kia EV6: Kia showcased it’s all new EV6 GT, a fully electric vehicle with some serious performance specs and technology features. The EV6 is an entirely new vehicle from Kia and is the first vehicle to be based on the new Electric Global Modular Platform (e-GMP). The GT version will have 577 horsepower and all-wheel drive will be standard. There will be an 800V charging system, that will allow for a quick charge which will take 4 and a half minutes and get you over 60 miles of range. Or in less than 18 minutes you can take the charge from 10 % to 80%.

Hyundai Santa Cruz: After years of speculation, Hyundai Lexus LFZ: Lexus showed their LFZ concept, which is has finally confirmed the production of the Santa Cruz Pickup a prototype Battery Electric Vehicle that previews a future Truck. While it looks very similar to the concept, it’s added two more doors and will only be available in the four-door configuration. Hyundai has confirmed that the new Santa Cruz will be in dealerships by the end of this year. Unibody pickup like the Honda Ridgeline and Ford Maverick. Most likely engine choices will be the same as the Santa Fe, with a 2.5 liter and 2.5-liter turbo options which should be matched to an eight speed automatic transmission and will likely come standard with all-wheel drive. l

Auto Industry All-Star. The dealership also announced their sales department has attained a perfect 5.O CSI average for the last three months and leads the region in year over year growth. Hyundai of Newport is located on West Main Road in Middletown Rhode Island. Parkway Toyota: According to a story in Automotive News, Terry Taylor has purchased the Prime Toyota dealership in Boston and has opened under the new name of Parkway Toyota. They are located at 1605 VFW Parkway in West Elmwood CDJR: Telma Amaral of East Providence Rhode Roxbury, Ma. Island has been promoted to Assistant Service Manager at Elmwood CDJR. Ms. Amaral started at Elmwood in 2012 as a cashier, and was promoted to Express Lane Advisor, then Service Advisor and now to Assistant Service Manager. She has achieved her certifications for Service Advisor through Chrysler official certification program. Elmwood CDJR is located on Route 44 in East Providence, Rhode Island.

Kia of Attleboro: In their first year of ownership under the Priority Auto Group, Kia of Attleboro has been recognized as a Kia’s President’s Club recipient. The President’s Club award is was only given to the top 40 of the 800 Kia dealers nationally. President’s club members are the top performing dealers in the areas of sales, efficiency and customer satisfaction. President’s Club membership is a notable achievement awarded only to the best dealers in the country. Kia of Attleboro is located on Saccucci Honda: Luke Peterson and Dylan Clarke have Newport Ave in South Attleboro Massachusetts. joined the team at Saccucci Honda as Product Specialists in the sales department. Jace Ford has been promoted to full-time Sales Specialist. Saccucci also announced that they were the recipient of Honda’s highest honor, the President’s Award. It’s the seventh time Saccucci Honda has earned this award, and the second year in a row. Saccucci Honda is located on West Main Road in Middletown, Rhode Island.

Cerrone GM: Cerrone announced their appointment as a Hummer dealership and are currently taking orders for the new Hummer all-electric pickup and SUV. They also announced their ranking as the 2020 number one commercial truck dealership in the region. Dealer Principal William Gibb said “With inventory on all brands scarce, Priority’s volume leverage has been a tremendous benefit. At a time when most dealers have inventory challenges, we’ve been able to Hyundai of Newport: Well-known salesperson David Brock keep Cerrone GM, Hyundai of Newport and Kia of Attleboro has returned to Hyundai of Newport after a break to recover stocked with new cars so our customers can find the car, truck from a medical issue. Mr. Brock has been with Hyundai of or SUV they want”. Cerrone GM is located on Washington Newport since 2012, and was nominated as a 2021 Street in Attleboro Massachusetts. l

Rhode Island and Southeastern MA ISSUE 4 APRIL 2021

TABLE OF CONTENTS

JEEP SPECIALS PAGE 45

MAZDA SPECIALS PAGE 57

FEATURED INTERVIEW 14

DEALER DIRECTORY . . . . . . . . . . . . . . . 10 FEATURED INTERVIEW . . . . . . . . . . . . . 14 ACURA . . . . . . . . . . . . . . . . . . . . . . . . . 21 ALFA ROMEO . . . . . . . . . . . . . . . . . . . . 22 ASTON MARTIN . . . . . . . . . . . . . . . . . . . 23 AUDI . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 BENTLEY . . . . . . . . . . . . . . . . . . . . . . . . 25 BMW . . . . . . . . . . . . . . . . . . . . . . . . . . 26 BUICK . . . . . . . . . . . . . . . . . . . . . . . . . . 27 CADILLAC . . . . . . . . . . . . . . . . . . . . . . . 28 CHEVROLET . . . . . . . . . . . . . . . . . . . . . . 29 CHRYSLER . . . . . . . . . . . . . . . . . . . . . . 30 DODGE . . . . . . . . . . . . . . . . . . . . . . . . . 31 FIAT . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 FORD . . . . . . . . . . . . . . . . . . . . . . . . . . 32 GENESIS . . . . . . . . . . . . . . . . . . . . . . . . 34 GMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 HONDA . . . . . . . . . . . . . . . . . . . . . . . . . 36 HUMMER . . . . . . . . . . . . . . . . . . . . . . . 38 HYUNDAI . . . . . . . . . . . . . . . . . . . . . . . . 39 INFINITI . . . . . . . . . . . . . . . . . . . . . . . . 42 JAGUAR . . . . . . . . . . . . . . . . . . . . . . . . 43 JEEP . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 KIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 LAMBORGHINI . . . . . . . . . . . . . . . . . . . . 52 LAND ROVER . . . . . . . . . . . . . . . . . . . . . 53 LINCOLN . . . . . . . . . . . . . . . . . . . . . . . . 54 LEXUS . . . . . . . . . . . . . . . . . . . . . . . . . . 54 LOTUS . . . . . . . . . . . . . . . . . . . . . . . . . . 55 MAZDA . . . . . . . . . . . . . . . . . . . . . . . . . 56 MASERATI . . . . . . . . . . . . . . . . . . . . . . . 56 MERCEDES-BENZ . . . . . . . . . . . . . . . . . 57 MITSUBISHI . . . . . . . . . . . . . . . . . . . . . 58 NISSAN . . . . . . . . . . . . . . . . . . . . . . . . . 58 PORSCHE . . . . . . . . . . . . . . . . . . . . . . . 62 RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 ROLLS-ROYCE . . . . . . . . . . . . . . . . . . . . 66 SUBARU . . . . . . . . . . . . . . . . . . . . . . . . 67 TOYOTA . . . . . . . . . . . . . . . . . . . . . . . . . 71 VOLKSWAGEN . . . . . . . . . . . . . . . . . . . . 74 VOLVO . . . . . . . . . . . . . . . . . . . . . . . . . . 75 AUTO BODY DIRECTORY . . . . . . . . . . . . 101 INSURANCE DIRECTORY . . . . . . . . . . . 103

• Acura of Auburn • Acura of Boston • First Acura • Herb Connolly Acura of Framingham • Prime Acura • Speedcraft Acura

• Alfa Romeo Motorsports of Boston • Herb Chambers Alfa Romeo of Boston • Herb Chambers Alfa Romeo of Millbury • Herb Chambers Alfa Romeo of Warwick

• Audi Brookline • Audi Cape Cod • Audi Natick • Audi Norwell • Audi Shrewsbury • Audi Warwick • Audi Westwood • Mattie Audi

• BMW of Cape Cod • BMW of Newport

• BMW of Norwood • BMW of Shrewsbury • BMW of Sudbury • BMW of Warwick • Herb Chambers BMW • South Shore BMW

• Alden Buick • Battles Buick/GMC • Central Buick • Cerrone Chevrolet, Buick, GMC • Diamond Chevrolet/ Buick/GMC/Cadillac • Hurd Auto Mall • Marty’s Buick/GMC • Mastria Buick • McGovern Buick/ GMC • Paul Masse Buick South • Prime Buick/GMC • Station Buick/GMC • Tasca Buick • Vendetti Motors

• Cadillac of Norwood • Diamond Chevrolet/ Buick/GMC/Cadillac • Herb Chambers Cadillac • Long Cadillac • Mastria Cadillac of Raynham • Tracy Motors

• Balise Chevrolet of Warwick • Best Chevrolet • Boch Chevrolet • Cerrone Chevrolet, Buick, GMC • Colonial South Chevrolet • Copeland Chevrolet • Diamond Chevrolet/ Buick/GMC/Cadillac • Durand Chevrolet • Herb Connolly Chevrolet • Hurd Auto Mall • Imperial Chevrolet • Marty’s Chevrolet • McGee Chevrolet • McLaughlin Chevrolet • Muzi Chevrolet • Paul Masse Chevrolet • Paul Masse Chevrolet South • Quirk Chevrolet • Tasca Chevrolet

• Bailey’s Motor Sales • Bald Hill Chrysler/ Dodge/Jeep/Ram • Central Chrysler/ Dodge/Jeep/Ram/ Fiat of Norwood • Central Chrysler/ Dodge/Jeep/Ram of Raynham • Chrysler/Dodge/ Jeep/Ram 24 • Colonial South Chrysler/Dodge/ Jeep/Ram

• Elmwood Chrysler/ Dodge/Jeep/Ram • First Chrysler/Dodge/ Jeep/Ram • Newport Chrysler/ Dodge/Jeep/Ram • Ocean Chrysler/ Dodge/Jeep/Ram • Planet Chrysler/ Dodge/Jeep/Ram • Stateline Chrysler/ Dodge/Jeep/Ram • Station Chrysler/Jeep of Mansfield • Tasca Chrysler/ Dodge/Jeep/Ram/ Fiat • Westboro Chrysler/ Dodge/Jeep/Ram

• Bailey’s Motor Sales • Bald Hill Chrysler/ Dodge/Jeep/Ram • Central Chrysler/ Dodge/Jeep/Ram of Raynham • Central Chrysler/ Dodge/Jeep/Ram/ Fiat of Norwood • Chrysler/Dodge/ Jeep/Ram 24 • Colonial South Chrysler/Dodge/ Jeep/Ram • First Chrysler/Dodge/ Jeep/Ram • Newport Chrysler/ Dodge/Jeep/Ram • Ocean Chrysler/ Dodge/Jeep/Ram • Planet Chrysler/ Dodge/Jeep/Ram • Stateline Chrysler/ Dodge/Jeep/Ram

11 • Westboro Chrysler/ Dodge/Jeep/Ram • Elmwood Chrysler/ Dodge/Jeep/Ram • Tasca Chrysler/ Dodge/Jeep/Ram/ Fiat • Central Chrysler/ Dodge/Jeep/Ram/ Fiat of Norwood • Tasca Chrysler/ Dodge/Jeep/Ram/ Fiat

• Baystate Ford • Empire Ford • First Ford • Flood Ford of East Greenwich • Flood Ford of Narragansett • Franklin Ford • Grieco Ford • Imperial Ford • Jack Madden Ford • McGovern Ford of Framingham • Rodman Ford • Tasca Ford • Tasca Ford MA

• Genesis of Framingham • Genesis of North Kingstown • Genesis of Norwood

• Alden GMC • Battles Buick/GMC • Central GMC • Cerrone Chevrolet, Buick, GMC • Diamond Chevrolet/ Buick/GMC/Cadillac

APRIL 2021 • Hurd Auto Mall • Marty’s Buick/GMC • Mastria GMC • McGovern Buick/ GMC • Paul Masse GMC South • Prime Buick/GMC • Station Buick/GMC • Tasca GMC • Vendetti Motors

• Balise Honda of West Warwick • Boch Honda • Colonial Honda of Dartmouth • Grieco Honda • Herb Chambers Honda of Seekonk • Herb Chambers Honda of Westborough • Lundgren Honda of Auburn • Majestic Honda • Ocean Honda of Brockton • Prime Honda • Saccucci Honda • Silko Honda

• Balise Hyundai of Cape Cod • Boch Hyundai • Empire Hyundai • First Hyundai • Grieco Hyundai • Herb Connolly Hyundai • Hyundai of Newport • Imperial Hyundai • McGovern Hyundai • Pride Hyundai of Seekonk

• First Chrysler/Dodge/ • Route 44 Hyundai • Tarbox Hyundai Jeep/Ram • Tufankjian Hyundai of • Newport Chrysler/ Plymouth Dodge/Jeep/Ram • Ocean Chrysler/ Dodge/Jeep/Ram • Stateline Chrysler/ Dodge/Jeep/Ram • Tasca Chrysler/ • Herb Chambers Dodge/Jeep/Ram/ Infiniti of Fiat Westborough • Infiniti of Hanover • Infiniti of Norwood • Infiniti of Warwick

• Bald Hill KIA • Dan O’Brien KIA Norwood • Jaguar Norwood • KIA of Attleboro • Jaguar Sudbury • KIA of Dartmouth • Jake Kaplan’s Jaguar • Lev KIA of Framingham • Mastria KIA • Quirk KIA • Route 6 Automall KIA • Tasca KIA • Wagner KIA of • Bald Hill Chrysler/ Shrewsbury Dodge/Jeep/Ram • Central Chrysler/ Dodge/Jeep/Ram/ Fiat of Norwood • Planet Chrysler/ Dodge/Jeep/Ram • Jake Kaplan’s Land • Station Chrysler/ Rover Jeep of Mansfield • Land Rover Hanover • Westboro Chrysler/ • Land Rover Norwood Dodge/Jeep/Ram • Bailey’s Motor Sales • Land Rover Sudbury • Central Chrysler/ Dodge/Jeep/Ram of Raynham • Chrysler/Dodge/ Jeep/Ram 24 • Flood Lincoln of • Colonial South Narragansett Chrysler/Dodge/ • Herb Chambers Jeep/Ram Lincoln • Elmwood Chrysler/ • Sentry West Lincoln Dodge/Jeep/Ram • Tasca Lincoln

• Alden Mazda • Flood Mazda • Mastria Mazda • Mazda Cape Cod • Prime Mazda • Quirk Mazda • Sentry West Mazda • Tasca Mazda • Tasca Mazda Seekonk • Wellesley Mazda

• Mercedes-Benz of Hanover • Mercedes-Benz of Natick • Mercedes-Benz of Shrewsburry • Mercedes-Benz of Warwick • Mercedes-Benz of Westwood • Viti Mercedes-Benz

• Herb Chambers Mini of Boston • Mini of Warwick • South Shore Mini

• Central Mitsubishi • Courtesy Mitsubishi • New Bedford Mitsubishi • Prestige Mitsubishi

APRIL 2021

• Anchor Nissan • Balise Nissan • Boch Nissan • Boch Nissan South • Dartmouth Nissan • Langway Nissan of Newport • Mastria Nissan • Milford Nissan • Nissan 24 • Speedcraft Nissan • Stateline Nissan

• Herb Chambers Porsche • Porsche Norwell • Porsche Warwick • Porsche Westwood

• Bailey’s Motor Sales • Bald Hill Chrysler/ Dodge/Jeep/Ram • Central Chrysler/ Dodge/Jeep/Ram of Raynham • Central Chrysler/ Dodge/Jeep/Ram/ Fiat of Norwood • Chrysler/Dodge/ Jeep/Ram 24 • Colonial South Chrysler/Dodge/ Jeep/Ram • Elmwood Chrysler/ Dodge/Jeep/Ram • First Chrysler/Dodge/ Jeep/Ram • Newport Chrysler/ Dodge/Jeep/Ram

• Ocean Chrysler/ Dodge/Jeep/Ram • Planet Chrysler/ Dodge/Jeep/Ram • Stateline Chrysler/ Dodge/Jeep/Ram • Tasca Chrysler/ Dodge/Jeep/Ram/ Fiat • Westboro Chrysler/ Dodge/Jeep/Ram

• Anchor Subaru • Atlantic Subaru • Balise Subaru • Clay Subaru • Mastria Subaru • MetroWest Subaru • Patriot Subaru of North Attleboro • Planet Subaru • Prime Subaru Hyannis • Quirk Subaru • Stateline Subaru • Valenti Subaru

• Balise Toyota of Warwick • Bernardi Toyota • Boch Toyota • Boch Toyota South • Bristol Toyota • Copeland Toyota • Grieco Toyota • Imperial Toyota • Langway Toyota of Newport • McGee Toyota of Dudley • Prime Toyota • Route 44 Toyota • Tarbox Toyota

• Toyota of Dartmouth • Toyota of Smithfield • Toyota of Wellesley • Valenti Toyota • Westboro Toyota

• Balise Volkswagen • Boston Volkswagen • Colonial Volkswagen • Copeland Volkswagen of Brockton • Costal Volkswagen • Mastria Volkswagen of Raynham • Mattie Volkswagen • Quirk Volkswagen • Scott Volkswagen • Tracy Volkswagen • Volkswagen of North Attleboro • Volkswagen of Norwood • Wellesley Volkswagen

• Bernardi Volvo Cars Natick • Boston Volvo Cars • Herb Chambers Volvo Cars of Norwood • Prime Volvo Cars South Shore • Steingold Volvo • Tasca Volvo • Viti Volvo Cars Tiverton • Volvo Cars Plymouth • Volvo Cars Worcester

APRIL 2021

16 INTERVIEW: DENIS ROCHEFORT Synergy Media: I’m here with Denis Rochefort, the general manager of Porsche Westwood in Westwood, Massachusetts. Denis, thanks for joining us today. Denis Rochefort: Thank you. No problem. Synergy Media: Denis, tell us about your history in the auto business. Denis Rochefort: I’ve been in the auto business for about 13 years; my father was in the business so I kind of grew up in it. I got out of grad school in 2007 and I had an Acura. I love cars, and I went to work for an Acura dealer. Then I spent some time moving around with Mercedes Benz and then got the chance in 2015 to work for Porsche of Warwick. I moved through the ranks there and eventually became the General Manager. Then last year, I was offered the opportunity as General Manager at Porsche Westwood, which is one of the biggest stores in New England. So, it’s been quite a fun transition. I really would never want Denis Rochefort: Porsche is really to leave Porsche, it’s just one of those looking towards the future of mobility brands that just does everything right. in general. They’re all about sports cars, and passion behind cars, but they’re Synergy Media: I’m sure you have also looking at mobility solutions for passionate customers with Porsche who the next generation. And battery electric love their cars and are excited every time cars are what that is. So the Taycan, it’s a redesign or new model comes out? hands down one of the most incredible cars I’ve ever driven in my life. And it Denis Rochefort: For sure, the truly takes that Porsche passion to the customers have been the best part. We next level. So we’re going to see a nice have wonderfully successful people, little split in the next decade or so where intelligent and smart people, and then Porsche is going to spend a lot of time you get everyday people that wanted a and money on the future of mobility with Porsche their whole life. And they’re here battery electric cars, and then they’re for the passion of the brand. There are also going to spend a lot of time and people from all walks of life at Porsche, effort in the classic internal combustion and everybody’s here for a good reason. engines, classic cars, race cars, etcetera. It’s generally a happy experience. So, you’re going to get the best of both worlds with Porsche. Synergy Media: It seems like it wasn’t that long ago when Porsche went from just Synergy Media: A few years ago, they producing sports cars to adding SUVs, introduced a new 911, I was lucky enough which have been hugely successful. to be at the worldwide introduction in LA. I remember the new design, and the Denis Rochefort: SUVs are the most incredible excitement about it. The whole dominant vehicle type in the world, and industry was buzzing about it, maybe in the US, aside from pickup trucks, three years ago? that’s true as well. I agree with the sentiment that, if you’ve got to sell the Denis Rochefort: It was a 2020 model, SUVs to make the money to be able to but it was in 2019 when they released, it still build the fun stuff like race cars and so two years ago. GT cars and super/hyper cars, then go for it. And the beauty is that these SUVs they Synergy Media: Is the cadence normally build are sports cars themselves. I mean, that they’ll start with a new model, and the Macan GTS is probably one of the then a GT version will follow? best all-around sports cars ever made. So it is what it is, it’s business, and they do Denis Rochefort: Each model line for it smart. They’re not overbuilding them. 911s will go about seven years. They’ll So they’re keeping to their roots and it have a .1 version and then a .2 version, affords them the ability to build the fun which is a minor up upgrade for the last stuff that we all like. two or three years. And typically, about two years in, they’ll come out with the Synergy Media: One of the big stories in GT3 version, and the following year, the last few years has been the Taycan, they’ll do a GT3 RS version. They’ll do Porsche’s entry into the electric car one version of the GT cars for each, so category. Can you tell us more about that? a .1, .2 - and they’ll typically do a GT2

APRIL 2021

or a speedster version once every generation, so once every seven or eight years. Synergy Media: So now let’s get into the GT3. What does a GT3 by itself mean in relation to a standard 911? You’ve got the Turbo which is the top of the line prior to the GT3, and then the GT3 - is it above the Turbo or just different from it? Isn’t it faster and more powerful than the Turbo? Denis Rochefort: The GT3 is the track-focused 911. So the top of the line 911 is the Turbo S coupe and cab - that car will do zero to 60 in 2.4 seconds, it does 205, 206 miles an hour at top speed, it has allwheel drive, but it’s comfortable for you to be driving around every day. The GT3 is actually not as powerful, not as fast, but it has a lot more aerodynamics. So, on a track cornering and whatnot, it is faster. So it’s really a different animal. It has a naturally aspirated engine because the GT car series, the World and European series for GT3, requires a certain type of engine, so they stick with that. But it’s really just the driver’s car. It’s not as comfortable as a Turbo to drive but it is manageable. It’s not like a full blown race car, it really is just a race car for the street. You can drive it to the track and on the track. Synergy Media: What does the RS mean when you add that to the standard GT3?

“ Porsche is really looking towards

the future of mobility in general. They’re all about sports cars, and passion behind cars, but they’re also looking at mobility solutions for the next generation. And battery electric cars are what that is.”

Denis Rochefort: RS in typical race nomenclature is the race sport; it’s the higher level of track-focused car. So with RS cars, Porsche takes the aerodynamics to the next level. Usually, the wings are extremely large for downforce at high speeds, the brakes are much bigger, the wheels are much bigger. There’s Aero inlets and outlets, brake ducts in the hood. And those cars are all PDK now, which is Porsche double clutch automatic transmission, so to get the utmost performance out of the car, Porsche will do everything they can to make sure it’s the fastest car on the track. So, you’ll never see a manual RS 911. They’ll be

17 INTERVIEW: DENIS ROCHEFORT

PDK from now on. The last generation Every dealer has to build every Porsche, that had a manual RS was the 2011 997.2. whether it’s a base Macan or a GT3 RS. The GT cars and the GT3s, yes, they’re Synergy Media: If and when they custom ordered, because there’s usually come out with a GT2, that’s even more a waiting list that’s years and years performance focused, right? Bigger long, where people have been waiting engine, or more powerful? for the ability to order a custom GT3 to their spec. Most dealers fill those orders, Denis Rochefort: So the GT2 is a and the customers will help build them. completely different animal, where the But some dealers are different and will goal is just pure speed and power. They build the cars themselves and have them take the GT3 RS engine, and they put available for delivery. But they all are turbochargers on it. You take the best of custom. Whether it’s built by a customer the Turbo S, and you take the best of the or built by a dealer, we build every car. GT3 RS, and you put it in one car and it’s just insane. The last generation was 700 Synergy Media: Are there dealer markups horsepower, incredibly fast and powerful. within your brand? I know whenever But to normal people, it wouldn’t look there’s high demand vehicles and low much different than a GT3 RS. supply, and especially if there’s a strong secondary market, there’s a tendency to Synergy Media: I remember seeing a mark those up. Is that is that a practice 911 displayed during Audrain Newport within Porsche? Or is that something Concours and Motor Week there was a that’s frowned upon? GT2, I believe it was an RS - you guys probably sold it. It was a custom color and Denis Rochefort: It’s frowned upon. It’s just an unbelievable car sitting right in a very touchy subject, because Porsche the middle of the display at the Gathering dealers are in the business to make money. at Rough Point in Newport. It was just And we’re not necessarily in the business stunning. to make other people money. And if dealers aren’t careful on who gets the Denis Rochefort: That was the most allocations, sometimes those people are expensive, most highly customized GT2 in it just to make the money and it causes RS in the world. problems for everybody - for dealers, for customers and whatnot. Synergy Media: I was talking with the owner about it, and the cost of his I have a long-standing rule that if it’s a particular build, and If I remember normal allocation, that was part of our correctly, he told me the first number was “share of nation” earned cars, and it goes a six? to a local client, then we sell it at MSRP. Some dealers don’t do that. Some dealers, Denis Rochefort: It was. He let me sign it’s market conditions, which I think is just the inside of the hood, which was pretty as fair. The supercar segment is a crazy, cool. We were part of that build. It took and with a lot of wealthy people, it’s not two years, almost, from the time I gave about the money, it’s about having what him the allocation to the time we all went they want. I can go both directions on that down to Atlanta for the delivery. That car topic. The other thing what dealers want is quite special for sure. to do is keep cars in their area. I would like to make sure that my allocations Synergy Media: Are all the GT and RS go to local customers, so that we have a cars special order? chance to have them back, take them back and trade and whatnot. Denis Rochefort: Every Porsche is a special order, technically. Porsche doesn’t So if somebody from, say, Texas wants a give us cars, they give us allocations. GT3 that I have, why would I sell that car

APRIL 2021

“ For sure, the customers have been the best part. You get all kinds, wonderfully successful people, intelligent smart people, then you get your everyday people that wanted a Porsche their whole life.” at MSRP when the markets $30,000 over? I’m never going to see that car again. It’s going to go away and go to someone else later. So we go back and forth. We have long discussions about it all the time. But I don’t think any good local client should ever have to pay a premium for a Porsche. But if somebody’s not a local client, has no real business with our dealership, wants our car, and is willing to pay market conditions? Then so be it. These cars are made for enthusiasts, they’re made to be driven, they’re not made for speculation. Every dealer has their way, but you’ve just got to navigate lightly. I don’t think it’s fair for someone who’s local and invested in the dealership to have to pay premium for a car. Synergy Media: So, Denis, when you look at the future of Porsche, it seems like, as you explained, there’s kind of two different roads that they’re taking: the battery electric path, obviously a big part of everyone’s future, and then staying pure with pure sports cars. I read recently that Porsche just had some development in the last 10 days, something about the efficiency of a normally aspirated or a combustion engine. So it seems like they’re very dedicated to that too in the future. Denis Rochefort: From what I heard, it was about a synthetic gasoline, yeah. They’re invested in the future of mobility

18 INTERVIEW: DENIS ROCHEFORT

in general. You know - how can we sustain this this passion? How can they sustain their legacy of cars that are still on the road and still being traded? Another topic we talk about all the time at the dealership here is what’s next? When are they going to block combustion engines from driving in the cities? When is all this going to change? And then what? Porsche, luckily, is a highly profitable business, and that affords them the opportunity to spend some time researching other ways.

APRIL 2021

Synergy Media: We’d like to learn a little more about Porsche Westwood. Can you tell us more about its history? Denis Rochefort: Sure, Porsche Westwood’s latest iteration is at 411 Province highway, which is a brand-new facility that was built in 2017. So it’s been a standalone Porsche facility for about four years. And there was about four years of planning and construction prior to that. The Westwood name started in 2005, with the building across the street, where it was attached to Audi Westwood from about 2005. We were previously part of the Claire Auto Group, owned by the Clair family, and prior to that it was located in West Roxbury since the 80’s. Back then, and even into the 2000’s you had most Porsche dealers that were also Audi dealers, and often had shared showrooms and maybe one Porsche model on display. But of course, that’s all changed, and Porsche dealers have grown quite a bit, and we’re one of the biggest. Synergy Media: How long has Porsche Westwood been part of the Prime group?

I was used to before. Even the private incredible 4.9 out of five. Can you tell group before, it was a smaller group, but us about any policies or procedures it was a private group. that you’ve instilled in the store that ensure customer satisfaction? Then I went to Penske, which is a public company, and the public company Denis Rochefort: I tell my team all the atmosphere is much different. They have time that we’re not necessarily in the 300 dealerships worldwide, and seven car business or not necessarily in the other Porsche dealerships, sisters stores retail business or the service business, in the group. There’s a lot of pressure, we’re in the customer service business. and it’s just big, it’s hard to wrap your The reason why dealerships exist is for head around. Where working for Prime, customer service, especially nowadays, not only are we’re in a great spot, on the when there’s so many different ways to Automile and the middle of Mass, and get what you want. the middle of New England, I now have a really good executive team that I can Since I started as a GM, and especially work with on a day-to-day basis which I when I started here at Porsche Westwood, really like. I immediately focused on employee engagement. I really care about employee satisfaction, employee engagement, because if I can spend that effort and that time, the results will be much greater than I have a good team of people that just customer satisfaction and customer really care about Porsche care engagement. While I can’t make a few hundred or a few thousand customers all about the success of Porsche care happy, I can make 35 employees happy, about their clients, and they’re who will hopefully go out and keep as many customers happy as we can. just into the cars and car culture.

“

Denis Rochefort: When I got into this car business in 2007, I worked for the Claire family who owned the Acura store down the road in Walpole. And about a month into my first job in the car business, the Prime Automotive Group bought the whole Claire group. So we became part of the Prime Automotive Group in 2007. And then they bought more dealerships and They’ll see a lot of people who are merged, they became Prime Automotive engaged with cars and see us a lot Group I believe in 2018 or so. which is essentially included the group of existing more in around New England than dealerships, plus more dealerships that we were in the past.” were purchased. Now the group is owned by private equity company in New York, and for the most part, we have new executives. So even though I worked with Prime group before, it’s actually much And I also see a lot of growth and growth different dealer group than was back in opportunities in the future with this 2007, when I started, company. With a dealer group of about 40 stores, it’s pretty considerable size, Synergy Media: What do you like about the even though it’s still private. But the way working for the Prime Automotive Group? that we’re restructuring and building this company, it leaves a lot of opportunity Denis Rochefort: The beauty of being for me, especially as someone who at Porsche is that I’m right in the main has experience working with the large campus, so the CEO and CFO and a lot public group. But I also can think of it as of the VPS are right next door at Audi. working for a small, private store, too. So And a lot of them are Porsche fans. So I get the best of both worlds. they come through the store a lot and I get to see my executive often. They Synergy Media: As of today, the day work with me, and they’ve been very of this interview, your dealership has proud to see Porsche grow, and have me a 4.6 rating on Google out of five. on board. It’s much different than what And on Facebook reviews, it’s an

We all know that one bad customer will go out and fire off a lot of bad reviews on the internet and give us bad ratings here and there. But for the most part, it’s just that everybody here knows that it’s customer happiness we’re concentrated on. I don’t believe anyone should make buying a Porsche a negative experience. We work with the guys and the girls and the team to, to make sure everything is positive, and everything moves forward.

Now, it’s not to say the customer is always right. I look after my team, because it goes both ways. We do everything we can to make sure customers are happy and satisfied and get what they want. And they have a good experience. But if ever turns wrong, and the customers go the other way, I’ll protect my sales team or my employees. So I think it’s really more than just customer satisfaction, it’s really the dichotomy of customer satisfaction, and employee satisfaction. And they go hand in hand.

19 INTERVIEW: DENIS ROCHEFORT

“ Since I started as a GM, and

especially when I started here at Porsche Westwood, I immediately focused on employee engagement. I really care about employee satisfaction, employee engagement, because if I can spend that effort and that time, the results will be much greater than just customer satisfaction and customer engagement.”

So I’ve just been good at balancing that, and the team knows that I look after them, and I back them up and give them all the support, they need to take care of their clients. And then, as far as reviews, we have a 99 on our CSI out of 100 right now for the whole quarter because we do everything we can to give the customer a good experience, and that helps with the reviews we receive. And giving us a fivestar review is always something that they can do for us that that helps. As far as specific things, I hired a customer experience manager whose sole job is to ensure the customer experience is a good one. He does everything for making sure unhappy clients get taken care of to making sure the bathrooms have nice soap and flowers in them, and he’s really good. He’s been with the dealership for years. So, he really knows what to do. And he puts a lot of pride in making sure we have a good environment for our clients. We also hired a delivery specialist so that all of our customers take delivery of a car, while they have their salesperson, they also have a delivery specialist to work with, who goes over the car, and we do a “reveal presentation” in our delivery bay where we cover the car and do a do a real reveal, with the red carpet around the side. So it’s the little things like that too. But really, it’s just it’s the employees when it comes down to it, I could do whatever I want to put those things into place or processes into practice. But if the employees aren’t engaged, then they’re not going to do it. And right now, we’ve got a really good team here. Synergy Media: Is there anything else you’d like people to know about your dealership? Denis Rochefort: Porsche Westwood has always had a great reputation. I know all the Porsche dealers in New

England, and I know all the all the General Managers and a lot of the other managers and employees and reputations. I think people would be surprised to know how engaged a lot of our team members are in Porsche and just being passionate about the cars and car events, and racing and track events etcetera. Our GSM has been here for 22 years. So that whole history of Porsche Westwood, going back to West Roxbury. We’ve had a manager who’s been here for the whole ride. And people know him. And there’s always a familiar face in this dealership. And along with that, he’s very passionate about cars, he’s passionate about racing. I think a lot of customers, or even Porsche enthusiasts, if they knew how dedicated a lot of our employees were to Porsche brand outside of just our Porsche dealership, I think they’d be surprised, and we’re only going to be pushing that more. I’m probably one of the first General Managers in this store over the years, who’s been truly passionate about Porsche. So, bringing that renewed enthusiasm to this store in such a great central location in New England, it’s going to be really good for

APRIL 2021

the dealership. And we’re growing, so it’s only going to get better. We have a brand-new facility, that everyone can see, but I think they might not know the people inside yet. And we’ve really assembled a great team here. So I think that’s the one thing that people should know, that we’re not just here for the paycheck, we’re here because this is what we love to do. We come to work every day, because we love Porsche, I asked that question to all my employees: “Why do you come to work every day at Porsche Westwood, you could go anywhere, and you could, you could work anywhere?” And they got to really think about, and I think over the last nine months of me being here, we’ve kind of teased out the people that maybe didn’t want to be here. So now I have a good team of people that really care about Porsche care about the success of Porsche care about their clients, and they’re just into the cars and car culture. They’ll see a lot of people who are engaged with cars and see us a lot more in around New England than we were in the past. l

APRIL 2021

21 ACURA

APRIL 2021

22 ALFA ROMEO

APRIL 2021

23 ASTON MARTIN

APRIL 2021

24 AUDI

APRIL 2021

25 BENTLEY

APRIL 2021

26 BMW

APRIL 2021

27 BUICK

APRIL 2021

28 CADILLAC-CHEVROLET

APRIL 2021

29 CHEVROLET

APRIL 2021

30 CHRYSLER

APRIL 2021

31 DODGE

APRIL 2021

32 FIAT-FORD

FIAT TASCA/ FORD TASCA

APRIL 2021

33 FORD

APRIL 2021

34 GENESIS

APRIL 2021

35 GMC

APRIL 2021

36 HONDA

APRIL 2021

37 HONDA

APRIL 2021

38 HYUNDAI

APRIL 2021

39 HYUNDAI

APRIL 2021

40 HYUNDAI

APRIL 2021

41 HYUNDAI

APRIL 2021

42 INFINITI

APRIL 2021

43 JAGUAR

APRIL 2021

44 JEEP

APRIL 2021

45 JEEP

APRIL 2021

46 JEEP

APRIL 2021

47 JEEP

APRIL 2021

JEEP 3548Jeep

APRIL March2021 2021

49 KIA

APRIL 2021

50 KIA

APRIL 2021

51 KIA

APRIL 2021

52 LAMBORGHINI

APRIL 2021

53 LAND ROVER

APRIL 2021

54 LEXUS-LINCOLN

APRIL 2021

55 LOTUS

APRIL 2021

56 MASERATI-MAZDA

APRIL 2021

57 MERCEDES-BENZ

APRIL 2021

58 MITSUBISHI-NISSAN

APRIL 2021

59 NISSAN

APRIL 2021

60 NISSAN

APRIL 2021

61 NISSAN

APRIL 2021

62 PORSCHE

APRIL 2021

64 RAM

APRIL 2021

65 RAM

APRIL 2021

66 ROLLS-ROYCE

APRIL 2021

67 SUBARU

APRIL 2021

68 SUBARU

APRIL 2021

69 SUBARU

APRIL 2021

70 SUBARU

APRIL 2021

71 TOYOTA

APRIL 2021

72 TOYOTA

APRIL 2021

73 TOYOTA

APRIL 2021

74 VOLKSWAGEN

APRIL 2021

75 VOLVO

APRIL 2021

VOLVO STEINGOLD VOLVO #1

77 VOLVO

APRIL 2021

78 VOLVO

APRIL 2021

79 VOLVO

APRIL 2021

81 HIGH LINE PRE-OWNED

APRIL 2021

82 HIGH LINE PRE-OWNED

APRIL 2021

83 HIGH LINE PRE-OWNED

APRIL 2021

84 HIGH LINE PRE-OWNED

APRIL 2021

85 HIGH LINE PRE-OWNED

APRIL 2021

86 HIGH LINE PRE-OWNED

APRIL 2021

87 HIGH LINE PRE-OWNED

APRIL 2021

VEHICLE SERVICE

APRIL 2021

Explore Our Service Specials at Porsche Westwood

APRIL 2021

Are you searching for Porsche service specials and deals in Westwood? Need a reliable place to bring your luxury vehicle in for service? If you answered yes to either of these questions, our Porsche service department offers a variety of services for your new or pre-owned vehicle. These offers will help you save money on routine maintenance or more urgent repairs.

APRIL 2021

The Service staff and technicians at Toyota of Dartmouth are highly trained on all factory services for your car. Stop by and ﬁnd what our customers have discovered and come to depend on: for maintenance or repairs, Toyota of Dartmouth Service Excellence. The Toyota of Dartmouth service team look forward to making your ownership experience as enjoyable as it is meant to be.

Why Service with Toyota of Dartmouth?

• Toyota Certiﬁed Trained Service Technicians & ASE Trained Technicians with several Master Trained Tech-

nicians

• State of the Art Service Facility with new, up-to-date diagnostic machines ensures that your vehicle is repaired to factory specifications. • Genuine Toyota Parts and Accessories We offer OEM Toyota parts and accessories for your Toyota. Help maintain your vehicle warranty with Toyota factory parts that fit your Toyota's exact specifications. • Service Work Warrantied, Parts & Labor for up to 1 year/unlimited milesWe back up our auto service repair work with a 1-year service work warranty which covers parts and labor. • Free Tire Rotations and 1 year of Road Hazard Warranty. Get free tire rotations for the entire life of your tires with the purchase and install of 4 new tires here at Toyota of Dartmouth. (non-transferable) • Courtesy Shuttle Service available for drop off and pick up. Let us take you where you need to be. Need a ride to Wareham, Lakeville, Swansea, Somerset, Tiverton, Fall River, New Bedford, Acushnet, Freetown or someplace in between? No problem. We are happy to offer you shuttle service anywhere up to 25 miles away! • Comfortable Waiting Area We offer free WiFi, two hi-def TVs, complimentary assorted breakfast pastries, fresh fruit, coffee, tea and chilled bottled water. • Free Car Wash with any service Our automatic touch-less car wash will have you driving off in a spotless vehicle. • Complimentary Multi-Point Inspection. Staying on top of your vehicle's maintenance is important to ensuring the safety of you and your family on the road. • Early Bird Drop Off available. Use our early bird drop off box and envelopes to drop off your vehicle at a time that is convenient for you!

schedule service now

APRIL 2021

VEHICLE SERVICE CONTRACTS

APRIL 2021

WE REPAIR ALL MAKES AND MODELS! 340 Jefferson Blvd Warwick, RI, 02888 Phone: 401-785-8906 405 Quaker Lane West Warwick, RI, 02893 Phone: 401-586-6900

Auto Body Concepts ranks as one of New England's finest auto collision repair facilities. Our highly trained technicians and professional support staff insure that in the unfortunate event of an accident, your vehicle will be repaired with the quality of workmanship that only Auto Body Concepts can provide.

44 Terry Lane Chepachet, RI 02814 Tel: 401-568-7700

APRIL 2021

100

APRIL 2021

COLLISION REPAIR

Accidents happen! But, Maaco's expertly trained technicians can repair your dents, dings and accidental damage to get you back on the road and onto your next adventure. Trust the bodyshop that offers a nationwide warranty on it's repairs and has helped more than 20 million cars get back on the road. Our results speak for themselves.

PROFESSIONAL AUTO PAINTING

When is the last time you gave your car a second look? Or ran your fingers along the hood? Let us transform your weathered wagon with a fresh coat of paint. We have choices available for every budget and soon you'll be driving the car you always wanted, again.

FLEET & INDUSTRIAL SERVICES

Maaco's certified centers are here to offer national or local fleets services to keep you on the road. From rebranding services, accident management, corporate oversight benefits, flexible billing and repairs, Maaco Fleet services are backed by a nationwide warranty every time.

101

Mike's CollisionAPRIL LLC 2021 MJT, Inc. dba Brock's Collision Ctr Moon's Auto Body Express, LLC Natick Auto Body Accurate Autocenter, Inc. National Auto Specialty Angell's Collision Service 2160 Hartford Ave, Johnston, RI National Collision Center Inc. Apollo Collision Center, LLC (401) 934-2300 Navedo's Autobody Clinic, LLC Aspen Auto Body, Inc. CurreriCollision.com New Century Auto Body, Inc. New Top Collision Center, Inc. D & H Collision Center 626 Main St, Pawtucket RI New Top Collision Center, Inc Darlington Auto Body (401) 721-5711 Nick's Auto Body Radiator Works, Inc. Dean Auto Collision Center, Inc. 247collisionRI.com North Providence Collision Center Delta Enterprises, Inc. 44 Terry Ln, Chepachet, RI 382 Collision Center LLC Northeast Autobody & Sales, LLC. Dent Pros Collision, LLC (401) 568-7700 44 Auto Concepts, Inc. Ocean State Collision Center Inc Dent Pros Collision, LLC AutoBodyConcepts.com A & E Auto Passport Auto Body, Inc. Desmond Auto Body & Sales, LLC A+ Collision Center Pat's Auto Sales, Auto Body Inc. Detroit Collision Center Inc Affordable Auto Sales Inc Beam Truck & Body, Inc. Dexter Accident Repair Center , Inc. Pawtucket Auto Body Alcon Auto Body Bernier's Auto Body PD Auto Body Dorman's Auto Center, Inc. Allendale Auto Body & Sales Blackstone Auto Sales & Body, Inc. Perez Collision Center Dutch Auto Body Allens Ave Transport Borges Collision Center, Inc. Performance Paint & Body, Inc. East Coast Collision & Restoration Alpine Auto Body, Inc. Branch Enterprises Inc. Perlow's Auto Sales, Inc East Side Collision Center American Auto Body & Collision, Inc. Bucci's Auto Body & Sales, Inc. Peter Gigliotti, Inc. dba Ralph & Sons Empire Empi Auto Body & Sales Anthony's Auto Body, Inc. Burrillville Motor Sales, Inc. Bu Phoenix Restoration Antone Auto Body & Sales, Inc. Cabral's Auto Body & Sales Porcelli's Auto Center, LLC Archie's Auto Body, LLC. Carr's Garage, Inc. Precision Auto Sales & Body Works, Arlington Auto Body, Inc. Competitive Collision Precision Collision Service Art's Auto Body Shop Cote's Auto Body, Inc. Precision Harley-Davidson 938 Main St, West Warwick, RI Artie Pacheco Automotive, Inc. Cousin's Collision Center Providence Auto Body, Inc. (401) 823-1790 Artie's Collision Center R & S Auto Body, Inc. Euroautobodyri.com Astro Auto Sales Inc. Rego's Auto Body, Inc. Atlantic Bays Auto Sales & Service Exclusive Auto Body Rego's Auto Body, Inc. Atlas Auto Body Inc. Fabryzio's Auto Body Reliable Collision Repair Autopaint RI, Inc. Fleet Auto Body Revision Auto, Inc. 420 Mendon Rd, Cumberland RI AutoSport Sales & Collision Inc. Fred's Auto Body Rick's Auto Body, Inc. (401)333-5855 Garcia Auto Body, Inc. Rossi's Auto Body, Inc. CumberlandCollision.com Gershkoff Enterprises, Inc. Rudy Fallo Auto Body D. Millers Auto Body Gin Auto Body & Sales Gino's Russo's Auto Sales, Inc.. Diversified Auto Collision Repair, Inc. Greenville Collision Santana Auto Body, Inc. Ducharme's Auto Body Silver Spring Auto Body, Inc. Greystone Auto Center, Inc. F1Auto Body Solution Auto Body Grieco Collision Center 340 Jefferson Blvd. Gene's Auto Body Spring Green Auto Body, Inc. Hi-Tech Auto Warwick, RI 401-785-8906 Hillview Auto Body, Inc. George's Auto Sales & Repair, Inc. State Auto Body BaliseCollision.com Ideal Auto Body, Inc. Home Towne Auto Body & Sales Steingold Auto Body Jorge's Auto Collision Superior Auto Body, Inc. J & C Auto Sales and Body Capital Car Center, Inc. K.B. Motors Inc. Jim's Auto Sales & Auto Body Works, Tasca Automotive Group, Inc. Casale's Auto Body Lemyre's Collision Center Travelers Auto Body,Inc. Casey & Sons Inc. Ken Rocha Collision, LLC M & J Automotive, Inc. Tucci Brothers Collision, Inc. Central Auto Body, Inc. L. Gee Auto Collision LLC Michaud Auto Body, Inc. Centry Auto Body LaFazia Auto Body Company, Inc. Valley Street Auto Body Walsh's Auto Body & Sales, Inc. Chalkstone Auto Body Inc. Miller's Truck Sales & Repair, Inc. Lakewood Auto Body, Inc. Champion Collision & Sales, Inc. Warwick Auto Body, Inc. North No Smithfield Auto Body, Inc. Leer's Auto Body, Inc. Christy's Auto Sales, Inc. Warwick Collision Center Plante's Auto Body, Inc. Limas Auto Body, Inc. West End Auto Sales & Collision Precision Auto Paint & Collision, Inc.. Coastal Collision & Towing, Inc. Lindbergh Auto Body Inc. Coletta's Downtown Auto Service, Inc. M & S Motor's Inc. West Fountain Auto Body & Sales Round's Collision Center, Inc Collision Kings, Inc. West Shore Collision Supreme Auto, Inc. Maaco Collision & Auto Painting Comella's Auto Body, Inc. Tasca Automotive Group North Maaco Collision Center Pawtucket West Warwick Auto City, Inc. Cranston Auto Body, Inc. Westminster Auto Body Topline Motors, Inc. MAC Enterprises, Inc. Cranston Automotive Services, LLC Windmill Auto Sales & Body Inc. Truck Solutions Markos Auto Body

102 Advanced Auto Body, Inc. Auto Service Auto Body American Muscle Car Restorations, Inc. Arlington RV Supercenter, Inc. Sal's Auto Body Hal's Garage & Auto Body Coastline Collision Crotty & Son Body Works Dent Fixx, Inc. Flynn Automotive, Inc. Grimes Auto Body Hope Valley Auto Body Mike's Auto Body, Inc. Mike's Service Auto Body Narragansett Auto Body North Atlantic Distribution, Paul Bailey Motor Sales, Inc. Paul Bailey's East Greenwich Ford, Quonset Auto Body, Inc. Sherman's Auto Body South County Collision Center Inc. Westerly Auto Body & Sales Company Ziggy's Auto Sales

Andrew's Auto Body Aquidneck Collision Carl's Collision Center, LLC City Auto Body Crown Collision Center, Inc. Ken's Auto Body Langway Lang Toyota of Newport R & A Autobody, LLC

7 Boat Rock Rd. Mattapoisett, MA 02739 774-377-3431 CheckCollision.com

Jose Bizarro's Auto Body 2021 APRIL JZ Express Inc. K & D Auto Body, Inc. Karen's Collision Specialists Know-How Trailer Repair, Inc. Lech Garage & Auto Body Shop, Inc. Lima's Garage & Auto Body, Inc. Lim Lou’s Auto Body and Sales Luzo Auto Body, Inc.

Fleet Solutions Center 49 Potomska St. New Bedford, MA 02740 (774) 634-0610

A103 J Williams Insurance 220 Broadway Taunton, MA 02780 508-822-5142

Blais Insurance One Walker St Lincoln, RI 02865 401-725-0070

APRIL Agency, 2021 Duxbury & Ray Insurance 292 Waterman Ave Smithﬁeld, RI 02917 401-232-3600

A. R. Bucci Insurance Agency 1900 Mineral Spring Ave No Providence, RI 02904-3732 North 401-354-8700

Builders Insurance Group 450 Veterans Memorial Pkwy Ste. 301A East Providence, RI 02914 401-438-4244

E. F. Bishop Agency, Inc. 217 Angell Street Providence, RI 02906-2120 401-421-3210

A.E. Mazika Insurance 1529 Mineral Spring Ave North Providence, RI 02904-4036 401-353-9300 AAA Northeast Insurance Agency 405 Washington Street South Attleboro, MA 02703 508-399-9000 AAA Northeast Insurance Agency 110 Royal Little Drive Providence, RI 02904-1863 401-868-2000 A-A A-Afffordable Insurance Agency 555 Kelley Blv North Attleboro, MA 02760 Affordable Insurance 44 East Street Pawtucket, RI 02860-1023 401-725-2222 Allan M Walker Agency 120 High St Taunton, MA 02780 508-824-5875 AMG Insurance Group, LLC 10 Dorrance St, Ste. 700 Providence, RI 02903 Insu Anderson Insurance Agency 844 Franklin St Wrentham, MA 02093 508-384-7680 Atwood Insurance Agency 565 Broadway Providence, RI 02909-1817 401-272-4340 Audrey G. Dickinson Insurance 1401 Newport Avenue Pawtucket, RI 02861 508-643-9319 Barrows Insurance 215 North Main Street Mansﬁeld MA 02048 Mansﬁeld, 508-339-7260 Barrows Insurance Agency 46 Central St Foxboro, MA 02035 Bearingstar Insurance 275 Winthrop St Rehoboth, MA 02769

Burns & Cotter, Inc. 206 Waterman St Providence, RI 02906-4301 401-421-0100 Butler & Messier, Messie Inc. 1401 Newport Ave Pawtucket, RI 02861 401-728-3200 C J Murphy Insurance Agency 22 Fruit Street Taunton, MA 02780 508-824-7855 C&S Insurance Agency 117 South Avenue Attleboro, MA 02703 508-226-3533 C&S Insurance Agency 190 Chauncy Street Mansfield, Mansfield MA 02048 508-339-2951 Capraro Insurance, LLC 494 Smithfield Ave Pawtucket, RI 02860-2553 401-723-7210 Chatterton Insurance, Inc. 150 Main St Pawtucket, RI 02860 401-722-6010 Correira Insurance 123 Broadway Taunton, MA 02780 508-822-2999

Cross Insurance 376 Newport Ave East Providence, RI 02916-2141 401-431-9200 gheaslip@crossagency.com www.crossagency.com Durcan-Cuddy Insurance Agency 5 Manmar Drive Plainville, MA 02762 508-699-7007

Eastern Insurance Group LLC 78 South St Wrentham, MA 02093 508-384-6191 FBinsure 8 Park St Attleboro, MA 02703 800-222-6380 Frank J Durrick Sr 24 James St Ext Plainville, MA 02762 508-695-0813 Frazao Insurance LLC 146 Central Avenue Seekonk, MA 02771 508-639-5384 G M Abodeely Insurance Agency 607 Pleasant Street Attleboro, MA 02703 508-226-2689 G&L Insurance Associates 963 Charles St North Providence, RI 02904 401-727-1683 Gilbane Insurance Agency 515 Elmwood Ave Providence, RI 02907 401-431-6140 Hanuschak Insurance Agency, Inc. 3288 Mendon Rd Cumberland, RI 02864 401-658-4444 Harold E. Beaudoin Insurance, Inc. 73 Taunton Ave East Providence, RI 02914 401-434-4000 Holman Insurance Agency Inc 71 County St Attleboro, MA 02703 508-222-0794 HUB International New England Intern 555 Pleasant Street Suite 101 Attleboro, MA 02703 508-222-3240

Hunter 104 Insurance, Inc. 389 Old River Road Manville, RI 02838 401-769-9500

Robert W Eames Insurance APRIL 2021 126 North Main Street Mansﬁeld, MA 02048 508-339-7913

iConnexion Inc 636 Eddie Dowling Hwy North No Smithﬁeld, RI 02896 401-765-1400

Sheila McCarthy Insurance Agency 36 Germaine Drive No Attleboro, MA 02760 North

Insurance Connection Agency, Inc. P O Box 401 Mansﬁeld, MA 02048 508-339-1700 J E D Insurance Agency, 30 Mechanic Street Suite 5 Foxboro, MA 02035 508-543-1067 J R Tallman & Co. Inc 12 Court Street Taunton, MA 02780 508-824-4051 K. Fernandes Insurance 115 Broadway Taunton, MA 02780 774-226-8004 Lambert's Insurance Connection 1985 Mendon Rd Suite 1 Cumberland, RI 02864-3831 401-334-2003 Lapointe Insurance Agency, Inc. 1 Robert Toner Blvd Attleboro Falls, MA 02763 Lefebvre Insurance Agency, Inc. 839 N. Main Providence, RI 02904 401-273-0022 Lezaola Thompson Insurance, Inc. 2761 Pawtucket Ave East Providence, RI 02914 401-434-7203 Loiselle Insurance Agency 279 Dexter St Pawtucket, RI 02860 401-723-8510 Lovely Insurance Agency LTD 6 Railroad Ave Foxboro, MA 02035 508-543-3131 Maggiacomo Insurance Agency, 260 W Exchange St Ste 2 Providence, RI 02903-1000 401-353-0300 Maria I Debarros Ins 38 Worcester St Taunton, MA 02780 508-880-0008 Martha's Vineyard Insurance Ma P O Box 549 Providence, RI 02901 508-693-6850

Shove Insurance, Inc. 1401 Newport Ave Pawtucket, RI 02861 401-753-0055 Stanley Insurance Agency Inc 30 Mechanic St Foxboro, MA 02035 508-543-4881 Starkweather & Shepley Insurance 60 Catamore Blvd East Providence, RI 02914-1206 401-435-3600 Stateline Insurance No Broadway 520 North East Providence, RI 02914-2132 401-438-8345 Stop & Save Insurance LLC 1020 Charles Street North Providence, RI 02904 401-722-9985 Insu TFCU Insurance Agency, LLC 14 Church Green Taunton, MA 02780 508-824-6466 The Agency Paiva, LLC 194 Warren Avenue East Providence, RI 02914-4803 401-438-0111 Thomas H Secky Insurance 170 South St Plainville, MA 02762 508-695-7051 Tinos Insurance 25 Tremont St Taunton, MA 02780 508-880-3787 Towers-Lemos Insurance Agency 709 Fall River Avenue Seekonk, MA 02771 508-336-8030 Wave Insurance, Inc. 141 Power Road Ste. 201 Pawtucket, RI 02860 401-723-8866 Willis - MacKinnon Ins 5 Manmar Drive Plainville, MA 02762 508-222-4000 Insu Wilson Insurance Agency, Inc. 723 Atwells Ave Providence, RI 02909-4424 401-453-6659 Wrentham Insurance Agency Inc 78 South Street Suite 101 Wrentham, MA 02093 508-384-2452

105

APRIL 2021

synergymedia the art+science of advertising

Synergy Media is a data-driven, digital-centric advertising and marketing agency specializing in the auto industry. Since our inception twenty years ago we have been, and continue to be, the agency of record for some of the best and brightest automobile dealers in the country.

Research

Analysis

Strategy

Planning

Every plan starts with research. We

The proper analysis of that research

The long-term strategic plan for

That strategy has to be distilled

We work with your managers to get

Every OEM has different compliance

your market and competitors. We

an understanding what the research

everything we do. It’s where we take

which includes creative messaging

We know which day of the month

with most major brands to make

look at your brand, your history,

look at sales for your brand vs other same brand dealers, and competi-

tive brands in 50, 25 and 10 mile

radii around your dealership in every auto segment where you have a model.

is very important. Raw data without

means, is worthless. We analyze the data to find the opportunities and

that becomes part of the long term

advertising and marketing strategy

in for your individual store.

Budgeting

your dealership is the framework for the history of your store, the poten-

tial of your brand, your opportuni-

ties in specific segments and turn all

of that into a battle plan that can be executed each month.

down into a cohesive monthly plan

your OEM closed on from the

and any budgeting allocation and as

early

possible

Co-op Maximizing any available coop reim-

guidelines and processes. We work

bursement is critical for your bottom

sure this process is as smooth and

funds,

line.

We monitor your available and

submit

appropriate

previous month, and when we can

efficient as it can be. Changes are

advertising and invoices monthly.

the next month to get your current

keep copies of all approvals for ref-

you get credits on time..

placement changes. Ads should start

Compliance

monthly specials in a timely manner.

for the month, individual specials

get special pricing and programs for

maximize the number of days with

earl specials and ads running early.

ads running.

Radio

Television

Copy Procurement

made and submitted quickly, and we

erence.

Direct Mail

Out of Home

We then monitor reimbursement so

Copyrighting

Print Advertising

Budgeting is determined on an

Television advertising has been one

Radio is another traditional media

Billboards and other Out of Home

Direct mail is a surprisingly resilient

In regions that still have a strong

Copyrighting in the auto industry is

month.

Budgets are usually set

for auto manufacturers and dealers

industry. The strengths of a captive

advantages.

was

can be a great outlet for your

has to fit into an ad, including legal

NADA/PNVR guidelines, available

and broad audience has appeal to

message. Big, bold, auto ads can

be no room for creativity. But our

still have the readership to support

write scripts that sell cars, while sat-

annual

basis,

using

some

broken

down

combination

of the most used advertising outlets

that’s been a favorite for the auto

since the 1930s. The visual impact

audience, often while driving, with

co-op, competition in the market,

this day.

auto sales for years.

o goals among other factors.

important to reach them.

current inventory, new vehicle sales

streaming,

And as viewers shift to OTT

becomes

Mystery Shopping

Rep Meetings

We mystery shop your competitors

Media reps are some of the nicest,

and grade them on timelines of

response, accuracy of response,

most hard working people in the industry.

But matching up your

the right message have helped drive

Although

digital options have cut terrestrial

ra ratings, there’s still a place for it.

options have

some undeniable

They’re

reaching

captive audiences, and are hard to

ignore.

digital billboards, they now have the

quick turnaround that auto dealers

car specials, pre-owned specials,

every possible information field, and

specials all in a unique, page turning

proper

petitors

done by professionals to determine

asset option to maximize the value

and interactive digital magazine,

Tha where we come in. That’s

inc increase

ut utilized in targeted emails, social

are

scoring

these

metrics, we can better advise your

sto store on how to improve.

if it’s a good fit and a good deal.

this

business.

critical

the

component

visibility

your

Website Management

SEO

Auto dealer website management is

Search Engine Optimization is a

Search engine marketing is a great

dealer sites, adding ever changing

website. When done effectively, it

potential prospects.

a full-time job. We mange multiple

specials, hours changes (especially

with covid), design and layout. We’re DDC certified, and work with Dealer Inspire and DealerON along

wi with CDK to make sure your website

has up to date information.

allows you to show up higher than

competitors in local search, and also

increases your quality score which leads to lower costs in SEM for the

same placement.

Psychographic targeting is simply

potential customer self identify. So

beliefs or interests. In automobile

for instance, if your ad is shown on

on current interest rates etc are all

checking trade in values, checking

behaviors that place them into the g likely group of in-market shoppers.

targeting based on attitudes or

employees

donation to a local charity are just a few of the potential uses.

Competitive Set Targeting Also

known

Competitive

Segment Targeting, we use this to

target

individual

messages

people who are considering a model

ered contextual, as people who go

interest in vehicle safety, a more

where we have a product with

likely to be in-market shoppers.

featu features or safety awards.

on an auto shopping site are most

to show someone who’s shown an

targeted message that shows safety

screen

tablet

cials.

We utilize the tremendous

targeting

capabilities

from another brand in a segment advantages over the specific model

they’ considering. they’re

The Best Dealers Have Synergy.

At Synergy,

we’re well versed in competitive

comparisons that will highlight the advantages of your vehicle and

show how they might be beneficial.

production studio that allows pro-

and less expensively than most outsourcing options.

We have the

these

latest in equipment, software and

mercials are shown to cord cutters in

video project done on time and on

digital services to be sure your com

are

advertising we use this for example

an auto shopping site, that’s consid-

big

brand, they’re likely considering other vehicles also.

Psychographic Targeting

Targeted, Model-Specific Videos are

new,

Contextual Targeting

duction to be done faster, better

side

When your potential customer is

pening at your store. A new model

a Google Premier Partner and Bing

watching. Services like Hulu, You-

TubeTV, Sling etc still serve commer-

Press releases are a great way to get

notable

comp isfying compliance and legal.

Video Production

Targeted Model Videos

release, a shattered sales record,

copyrighters are professionals and

Synergy Media has its own in-house

Comparisons

for anything noteworthy that’s hap-

disclaimers, it seems like there may

Over The Top television is the digital

Press Releases

make sure your ads show up. We’re

score, we work with your budget to

option.

your area.

combination of quality score and bid

Contextual targeting is placing ads

searching for automobiles specials,

monitor the space for additional

opportuni opportunities.

considering a model from your

Behavioral Targeting who’s reading new vehicle reviews,

your dealership some local attention

Based on a

Cer Certified.

specifically on websites where your

visibility and efficiency and

way to get your message out to

One of the most basic targeting methods is via behavior. Someone

of target audiences, for maximum

media, and other digital options.

SEM

critical function for an auto dealer’s

ties for dealers. Our team can put

Using patented technology, they’re

branding

a challenge. With everything that

OTT

Social Media is an evolving digital

accessory

still attract attention. In areas that

platform with a myriad of opportuni-

target demo/geo and analyzing

ratings and CPP data should be

specials

their rates, print can be a worthwhile

your dealership’s message in front

and

current

events. Things have changed a bit,

allow you to show your current new parts,

local newspaper, or magazine, print

st should be back strong in the spring.

service,

price/payment response and more. By understanding how those com-

We utilize

promoting

Social Media

component

for

Pre-Covid, it

but it’s still working for dealers, and

AutoInteractive AutoInteractive Digital Magazines

overlooked but extremely necessary

strong,

kept showrooms packed during

quickl need to update copy quickly.

GMB Management

going

weekend sales and giveaways that

And with the advent of

Google My Business is an often

engine optimization.

advertising option.

a great asset to target people who shopping

hardware to be able to get your

budget.

Invoice Reconciliation Advertising invoices come in from

dozens of sources, showing specifics

particular

of spot times and placement. These

tising shows your specials and high-

difficult to understand. We analyze

target shoppers in the specific

orders and anything outside of what

CUV)

credited.

category. While most video adver-

lights numerous vehicles, our TMSVs segment their looking (like small

Remarketing

Email Marketing

Remarketing and retargeting give us

Email marketing is another digital

can be tedious to go through and

invoices to match up with our actual

was ordered is either made good or

Digital Video Targeting We

use

the

power

video

methods

reach

in-market

the ability to show ads and promo-

Method of Delivery that, when used

combined with digital targeting

already visited your site. It can be

yield impressive open and click

shoppers of your dealership plus

tional messages to people who have

with a compelling message, can

site wide, or page specific-showing

through rates. We can mail to your

product or service they were looking

ized, targeted external database or

them a special offer on exactly the at when on your site.

internal database, a highly custom-

combina a combination of the two.

SynergyMediaNE.com

conquest your competition across

platforms like YouTube, FaceBook,

OTT/CTV, and a network of digital

Video Partner Sites

new england’s destination for subaru service 106

APRIL 2021

anchor subaru, route 146, north smithfield ri. (401)769-1199 anchorsubaru.com Whether your Subaru needs a check-up, oil change, brakes, tires, or a serious repair, Anchor Subaru is New England’s destination for Subaru Service. With more Master Certified Subaru Technicians than any other Subaru dealer in the area, we take Subaru service seriously, and make sure your Subaru is safe, reliable, and running in the best shape of its life. Routine maintenance remains a crucial aspect of vehicle ownership. From oil changes to wheel alignments, drivers seeking fast, efficient and affordable maintenance on their vehicle receive the service they require at our professional repair center. At Anchor you will find:

-State of the Art Equipment -Factory Trained Technicians -Online scheduling -Pick up and drop off service -Shuttle service and loaner cars -Complimentary WiFi -Comfortable lounge area Schedule Service Now