Autotechnician magazine Nov/Dec 2021

Page 42

CASE STUDY Opus IVS supports a customer with a Porsche Cayenne 92A Hybrid brake vacuum issue

A recent case involved a Porsche Cayenne 92A 2011 model year. The vehicle had a hard brake pedal, which indicated a fault with the electrical vacuum when switching to Hybrid Drive. The IVS 360 team supported the customer with the following advice:

IVS 360, from Opus IVS, provides diagnostics and live repair guidance support services to help workshop technicians fix complex vehicles safely and fast. All Opus IVS mechanical repair solutions come with live repair guidance from IVS 360 OEM brand-specific master technicians.

Make: Porsche

HYBRID & EV

Using the DrivePro’s diagnostic software and extensive product knowledge, the IVS 360 team identifies the cause and steps needed to fix vehicle faults. Support from the team can be requested directly from a DrivePro device or DrivePro Elite Diagnostic Kit.

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Opus IVS' experts remote in real time directly to vehicle communication systems to diagnose, program and calibrate vehicles. This eliminates the uncertainty, giving workshops the confidence to get the most complex vehicles back on the road safely and fast.

Model/Yr: Cayenne (2011 - 2017) Hybrid Symptoms: Hard brake pedal

The vehicle had a hard brake pedal, which indicated a fault with the electrical vacuum when switching to Hybrid Drive


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