Trainers gear up for Big Weekend event Our technician trainers are currently planning their sessions for Autotech’s Big Weekend taking place Friday 23rd and Saturday 24th September at Delphi Technologies workshop in Warwick. One and two-day tickets are available at a heavily subsidised rate, thanks to sponsors. • One day ticket: £79.00 plus VAT • Two day ticket: £129.00 plus VAT Grab a 2-day Big Weekend ticket and get a hotel room thrown in for free! Book a two-day pass to the event in July and we’ll take care of your accommodation on the Friday night at the team's hotel five minutes from the venue.
AUTOTECH 2022
Book your place online at https://autotechnician.co.uk/ training
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Each day’s content is unique and will deliver a variety of practical advice to take back to your workshop, with a strong focus on promoting a first-time fix by strengthening the diagnostic process. Andy Crook of GotBoost, VAG specialist Gareth Davies, Matt Cleevely of Cleevely EV and Pete Melville of HEVRA are the first of the presenters to outline their sessions…
Andy Crook, GotBoost Andy will be delivering two sessions over the weekend. The first session on Friday 23rd September will investigate 'Framing the Problem.' • How processes and systems can help the business and the technician prevent diagnostic headaches • Covering effective communication, setting yourself up for success and keeping effective records This is a must-attend session if you find yourself giving away diagnostic time, or simply cannot charge for all of the time you take to diagnose complex faults. Andy’s Saturday session looks at ‘Closing the Loop.’ Andy will provide practical advice on how to improve customer satisfaction, your first-time fix rate and how to improve your diagnostic capability. • He will use case studies to illustrate how simple changes can transform how you deal with your customers
