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Bridging the gap

Thanks to a broader MRO service, Moog has become a total solutions provider

Moog’s Aircraft sector has been designing, manufacturing and integrating precision motion control products and systems for commercial aircraft for more than 70 years. In that time, Moog has established a reputation for delivering innovative solutions for the most challenging motion control applications, including flight, engine and auxiliary controls. As a result, Moog has become a key supplier to the world’s leading aircraft manufacturers, including

Boeing, Airbus and Lockheed Martin.

Its hardware is positioned on virtually every platform in the marketplace.

While partnerships with airframers have long been its history, Moog’s focus is very much on the airline customers who require enhanced operational support from its program suppliers and OEMs. The airlines today are facing challenges with manpower shortages and supply chain issues impeding their ability to make essential aircraft operational decisions efficiently and effectively. Airline companies, particularly larger operators, find it challenging to navigate all the product complexities on their aircraft, limiting their ability to problem-solve, troubleshoot and proactively manage after-market demands.

To support airline companies, Moog has transitioned to a total solutions provider role for its airline customers with a broader MRO service. Through this service, Moog can help bridge the gap by acting as a critical link between its airline customer and the suppliers/OEMs, and adding additional services to its ‘Moog Total Support’ program (MTS).

Moog has started developing further

“MRO Europe is really about networking with our customers and partners and also spending quality time talking about future opportunities.”

Pete Evans, Director Global Sales & Business Development, Moog

Moog is a key supplier to the world’s leading manufacturers

MRO capabilities internally and with its partners to provide enhanced services that the airline industry is demanding. Its focus goes beyond flight control expertise into other motion and fluid control components. Moog aims to specialize in several ATA chapters, thus providing a niche product support solution for customers.

With its OEM expertise and market influence, Moog’s new product support solution goes beyond the typical integrated service offering. It now provides a one-stop solution for airframe and engine components that includes flight hour agreements, rotable pooling, component exchanges and repair management services across multiple ATA chapters. The demand for this type of service has grown and Moog is uniquely positioned to understand and support its customers’ needs.

Moog’s culture and commitment to exceeding its customers’ expectations results in innovative solutions to customer problems delivered by a trustworthy and dedicated organization. Please reach out to discuss how Moog can solve your commercial after-market service challenges. l

www.moog.com