Ayoko Magazine Vol. 4 by Ayoko Magazine

M AG A Z I N E C O N N E C T I N G Y O U TO BUSINESS IN WINNIPEG

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ayoko design Celebrating years

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Keeping Winnipeg businesses TOP OF MIND. TOM Illustrations by Justin Petkau

AYOKO MAGAZINE VOLUME 4 | Fall 2014

Contents

www.AyokoMagazine.com EDITOR-IN-CHIEF + ARTISTIC DIRECTOR Yoko Chapman

In This Issue

OUR SPONSOR: BROOKS FINANCIAL

MAGAZINE C O N N E C T I N G Y O U TO BUSINESS IN WINNIPEG

Building Wealth Through Private Market Investments | 5

A NOTE FROM YOKO | 6

GRAPHIC DESIGNER Ayame Ulrich

IN THIS ISSUE...

ayoko design

DEFINING SUCCESS

NEW!

BY CLICK OR BY BRICK

Winnipeg’s interactive business network

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Pop-Up Shop Brings Winnipeg Businesses Offline | 11

HOME & GARDEN | 16 James Culleton, Jonathan James Design Co. Tracy Musson Sitar, Portico Indoor & Outdoor Living Kate Brito, Brito Yard Services Lynn Savage-McMillan, Noble Savage Interiors Lynda Wilson, Faveri’s Wood Furniture Nicole Bent, Shelmerdine Garden Centre Ltd.

FOOD & HOSPITALITY | 20 Steve Hrousalas, Rae & Jerry’s Steakhouse Graham Bargen, Thom Bargen Coffee & Tea Andrew Schellenberg, SkipTheDishes Kristina Poturica, Rituals in Hair and Skin Alessandra Conicella, Ten Spa, The Fort Garry Hotel

REAL ESTATE | 24 Joanne Lesko, Royal LePage Alliance Eric Neumann, Realty Executives First Choice Marcia Bergen, Realty Executives First Choice Mary Pidlaski, RE/MAX executives realty Academy Roberta Weiss, Manitoba Real Estate Association David Powell, WinnipegREALTORS® Association

BUSINESS COACHES & CONSULTANTS | 28 Patrick O’Reilly, Padraig Coaching & Consulting Ben Hopper, Hopper Associated Joyce Odidison, Interpersonal Wellness Services Inc. Heather Erhard, Erhard Associates Carla Pelletier Gray, Independent Perspective

TOURISM & LEISURE | 32

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By Click or By Brick SEE STORY ON PAGE 11

ON THE COVER SELLERS AT THE EXCHANGE UPORIUM (Left to Right):

Julie Pedersen Julie Pedersen Urban Mukluks & Accessories

Patti Henderson Wildwoodrose Vintage CLOTHING: WILDWOODROSE VINTAGE HAIR: AMBER CASSELMAN, OXFORDS MAKE-UP: SHAUNA-JEAN YARDE-KLUZ SJ’S LITTLE DRAGONFLY MAKE-UP ARTISTRY PHOTO: ERIN ALEXANDER PHOTOGRAPHY

MONEY & FINANCE | 38

CONTRIBUTORS Holly Abuda Crystal Carrette PROOF READER Nanci Dagg TOM ILLUSTRATOR Justin Petkau TOM APP DEVELOPER Dinen Subramaniam FOLLOW US ON

PUBLISHER Ayoko Design Inc. 202–1311 Portage Avenue Winnipeg, Manitoba, Canada R3G 0V3 P: 204.612.5944 | F: 204.505.3034 www.AyokoDesign.com ADVERTISING INQUIRIES Yoko Chapman hello@ayokodesigninc.com P: 204.612.5944

Lorraine Gauthier, Gauthier Financial Inc. Carinna Rosales, SEED Winnipeg Inc.

GIVING BACK | 40

MONEY & FINANCE | 36

FAVERI’S WOOD FURNITURE | 44

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VIDEOGRAPHER Sean Philips

Dayle Goertzen Vintage Bling

Clare MacKay, The Forks North Portage Isabel Machado, Algonquin Travel & Cruise Centre TravelPlus Margaret Redmond, Assiniboine Park Conservancy Colin Ferguson, Travel Manitoba Michelle Bibeault, Travel Connections Jon Thiessen, U.N. Luggage

Stuart Henrickson, Asper School of Business Shelly Friesen, RBC Royal Bank Susan Misner & Laura McDonald, Golden Girl Finance

by AYOKO MAGAZINE MOBILE APP

VOLUME 4 FALL 2014

Winnipeg’s Interactive Business Network | 15

PHOTOGRAPHERS Erin Alexander Sean Philips

Celebrating years

Shaping Our Personal and Professional Goals | 9

TOM TV INDUSTRY SPOTLIGHTS

WRITER + EDITOR Daniel Billinkoff

Peter Tielmann: Limited Edition EQ3 Collection Supports Artists Across Canada | 40 The Forgotten Art: Why Technology Can’t Replace the Written Word | 42

TOM’S GUIDE | 46 TOM’S MARKET | 48

Brooks Financial

THANK YOU TO OUR SPONSOR

BUILDING WEALTH THROUGH PRIVATE MARKET INVESTMENTS

“

Photo: Phil Hossack

We help clients gain a better understanding of what they really need and want from life and what they want their money to do for them.

ver her 38-year career in the financial sector, Tesia Brooks has seen a lot of changes and advancements. And, as she has continuously found new opportunities to serve her clients better, her career has evolved as well. At the age of 17, Tesia began her first full-time job as a bank teller. This was back before computers and all accounting was done on a ledger by hand. She excelled right from the start and became head teller before the age of 20. “It was a great opportunity,” Brooks says. “The people I supervised were all much older than me, so it was a learning experience for sure. This was 1976, and women automatically hit the glass ceiling at most financial institutions as head teller, so I knew that would be as far as I could go in that type of role.” This is why Tesia chose to move laterally to the world of accounting. For the next 20 years her dedication and accounting savvy took her up and through the corporate world in various positions. Experienced and fully qualified, in 1991 she graduated from the CGA program she pursued while advancing her full-time career. Working as a Budget and Financial Analyst for a large corporation, Tesia discovered her real passion and decided to take her skills to the arena of personal financial planning. In 1993, she followed her entrepreneurial spirit by creating

Brooks Financial and would earn her Certified Financial Planners (CFP) designation in 1998. At Brooks Financial, Tesia provided comprehensive financial planning services using life insurance and mutual fund products to support those plans. “The global financial crisis of 2008 changed everything,” Brooks explains. “My goal has always been to grow my clients’ wealth, not to lose ground because of market volatility, investment fees, tax erosion and inflation. This is why I decided that the Mutual Fund industry wasn’t the right choice for my clients and entered the world of Private Market Investments.” In 2010, Tesia wrote her exam through the Securities Commission to qualify as a Private Market Specialist and now offers alternative investment products through Pinnacle Wealth Brokers. “Private Market Investments, also known as Exempt Market Investments, offer the opportunity to invest in real estate, insurance, mortgages and industrial projects that require funding, but aren’t traded on open markets,” Brooks explains. “Given the volatility of public markets, adding these products to your portfolio is a great way to reduce risk and improve overall return in any financial climate.” Tesia prides herself on her ability to navigate clients through what can be an overwhelming myriad of technical terms

and complex financial strategies. Brooks Financial becomes a key part of their clients’ team of professionals (lawyer, accountant, etc.), facilitating confident decision making between the client and the advisory team. Collaboration ensures tax efficiency and capital management to build income now and into the future, also creating opportunities to preserve assets as inheritances. “What sets us apart is our team approach – it ensures that all professional stakeholders are working on the same page with eyes on the common target,” Brooks explains. “We help clients gain a better understanding of what they really need and want from life and what they want their money to do for them. In the end, it’s all about maximizing purchasing power of both income and capital to get them there.” Ayoko Magazine would like to thank Tesia Brooks for sponsoring this issue. To learn more about Brooks Financial, visit www.brooksfinancial.ca. To make an appointment with Tesia, email tesia@brooksfinancial.ca or call 204.594.1020.

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A Note From Yoko Celebrating 15 years working for myself, I’ve taken some time to look back and reflect. I began my entrepreneurial career as a Basement Betty in the truest sense of the term. I have been showered with incredible role models and continue to be inspired by brilliant people every day. I am honoured and indebted to everyone that has ever played a role in any of my projects. Their ongoing support and faith in me is my greatest asset, and is unquestionably my greatest success. LIFE AS AN ENTREPRENEUR (LET’S DO THE MATH) So what does 15 years working for yourself look like? As your own boss, you have the freedom to choose exactly how you want to spend your 16ish-hour workday. Sixteen hours a day, 7 days a week… for me that’s a 112-hour workweek 15 years in a row. According to the 2013 Federal Reserve Economic Data, the average Canadian works 1,710 hours per year for 44 years before retiring. Based on these numbers, I guess I should have already retired seven years ago at the age of 37? If you are not an entrepreneur you may think this is an exaggeration. The fact is this: there were some days where I worked more than 16 hours. When you are self-employed, particularly in a creative field, your brain never stops – you are working all the time.

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My life and work are so entwined because I am doing what I love to do. WHAT SUCCESS LOOKS LIKE TO ME While doing what I love is my vision of success, positive feedback still goes a long way. Ayoko Magazine was recently chosen as a finalist in three categories at the 2013 Maggie Awards presented by the Manitoba Magazine Publishers’ Association. We were finalists for Best Single Issue, Best Editorial Feature and Best Brand Extension Activity. As a relative newbie in the world of self-publishing, it was an incredible honour to be recognized beside such prestigious Canadian magazines, some of which have been around for over 30 years. ALWAYS A TEAM EFFORT Over the past 15 years, it’s always been a team effort. These recent Maggie nominations perfectly exemplify the means by which I have achieved all my successes. There is no such thing as an original idea – inspiration sprouts from everything, everywhere and everyone. It has been the people in my life and an outstanding team of professionals that have made all of my projects possible. Thank you to everyone who has worked on all four issues of Ayoko Magazine, and to all the incredible businesses who have worked with Ayoko Design over the past 15 years. Continued on page 8

Photos: Erin Alexander Photography

HE PAST 15 YEARS IN A NUTSHELL

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A Note From Yoko

Ayoko Magazine’s mission is to: • Produce a cutting-edge, premiumquality, stylish, interactive print publication featuring a 100% made in Winnipeg platform.

THIS ISSUE’S THEME: MEASURING SUCCESS For me, success is making it to 15 years as my own boss and loving every minute of it. In this issue, I ask local business owners and professionals to share their definitions of success and talk about the tools they’ve used to achieve their personal and professional goals. PUTTING WINNIPEG BACK ON THE MAP I hope you enjoy reading about some of the local professionals that make Winnipeg’s business culture and community unique. From pop-up shops to international franchises, people like these are the reason that Winnipeg is back on the map! LOCAL BUSINESSES ARE GIVING BACK There are numerous ways businesses and corporations can give back to the community, and many local businesses are already on board. In this issue we feature EQ3’s new Generation Art collection in support of the Michaëlle Jean Foundation. TOM TV – WINNIPEG’S INTERACTIVE BUSINESS NETWORK New to Ayoko Magazine is TOM TV, Winnipeg’s Interactive Business Network. This issue includes six industry profiles featuring 33 professionals sharing their stories about the

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richness and diversity of our city’s unique business culture and community. Be sure to watch our TOM TV episodes online or on your mobile device to meet some of the people behind these Winnipeg businesses and organizations. Perhaps you will see some familiar faces? SUPPORTING LOCAL BUSINESSES As a maker of many things, I am particularly focused on supporting our local handmade community. Visit TOM’s Market at the back of the magazine to find out more about Winnipeg artisans and makers. Whether it’s in-store or online, make an effort this holiday season to buy local and support Winnipeg businesses. YOKO CHAPMAN Publisher, Editor-in-Chief + Artistic Director

Yoko

• Be a leader and first-mover, change the direction of local business publications, recognize the value and effectiveness of the printed piece and raise and surpass reader expectations. • Acknowledge consumer awareness and sophistication and maintain an appreciation for high standards of integrity and excellence. • Maintain the nostalgiainspired format and style that characterizes our local business culture’s past, present and future. • Maintain a strong connection and genuine interest in the local business community, support local businesses and charities, celebrate local successes and promote local patronage. • Achieve maximum reach by making information accessible on multiple media platforms including print, mobile, online, video, email and social media. • Forge strong relationships and grow reader loyalty. • Be a staple in every local office and waiting room and something treasured in a disposable era. • Give back to the community that has inspired the publication. • Continue to make great ideas happen.

Photo: Erin Alexander Photography

A special thank you to Tiny Feast owners, Danika Bock and Drex Serduletz, for sharing several of their products for our office desk photo shoot featured on pages 6 to 8. Located at 217 McDermot Avenue in the Exchange District, Tiny Feast showcases their carefully curated collection of stationery and giftware perfect for any home or office. Visit www.tinyfeast.com or scan the QR code to see more of their offerings.

• Be the source for exclusively local, principle-centred, thoughtprovoking, relevant, quality business-related editorial and interactive content.

Defining

Success

SHAPING OUR PERSONAL AND PROFESSIONAL GOALS

erriam-Webster defines success as “achieving wealth, respect or fame.” While that definition may hold true for many, the way each of us defines success can be very different. And, because life is fluid, our vision of success often evolves as the years pass. Achieving success – or fulfilling our purpose in life – requires an understanding of what success means on a deeper, more personal level. Power, happiness, respect, fame, wealth, love, friends, family, peace, health and a sense of purpose are just a few of the ways we can define it. One way to gain a greater perspective on success is to share your vision, and also gain wisdom from others on their own path to greatness. To help, here are some definitions of success shared by those who have found it:

That some achieve great success, is proof to all that others can achieve it as well. - Abraham Lincoln

The dictionary is the only place where success comes before work.

Photo: Erin Alexander Photography

- Mark Twain

In order to succeed, your desire for success should be greater than your fear of failure. - Bill Cosby

Choice, not circumstances, determines your success. - Anonymous

Though no one can go back and make a brand new start, anyone can start from now and make a brand new beginning. - Anonymous

Successful and unsuccessful people do not vary greatly in their abilities. They vary in their desire to reach their potential. - John Maxwell

You must do everything you think you cannot do. - Eleanor Roosevelt

Opportunity is missed by most people because it is dressed in overalls and looks like work.

If you think you can, you can. And if you think you can’t, you’re right. - Henry Ford

Success and failure. We think of them as opposites, but they’re really not. They’re companions – the hero and the sidekick. - Lawrence Shames

Motivation will almost always beat mere talent. - Norman R. Augustine

You know you are on the road to success if you would do your job, and not be paid for it. - Oprah Winfrey

- Thomas Edison

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babies

little ones

weddings

engagements

family

expecting

erinalexanderphotography.com/blog

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Clickor By rick B

POP-UP SHOP BRINGS WINNIPEG BUSINESSES OFFLINE Text by Yoko Chapman Photos by Erin Alexander Photography EVE WO WCHUK & PAT T I H ENDERS ON Ph ot o: C ai tli n D ec en t Ph S ch la m b, ot og ra ph y

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BY CLICK OR BY BRICK

hat do eBay, Shopify, Etsy and Winnipeg’s Exchange Uporium have in common? They have all successfully launched pop-up projects to introduce new customers to their online shops. Exchange Uporium co-owners Eve Wowchuk and Patti Henderson likely never expected their charming handmade and vintage market would be mentioned in the same sentence as these international brands. Modelling their shop after similar pop-ups in metropolitan centres such as Tokyo, Sydney and Los Angeles, the Exchange Uporium has bridged the gap between online and in-person shopping, helping Winnipeg businesses reach out like never before. “We set out to create an eclectic shopping experience that you would find in some of the bigger cities in North America,” explains Patti, who has found that they attract customers from all demographic categories. “We see a lot of out-of-town visitors come to shop with us in the hopes of taking a piece of Winnipeg home with them. We see a whole different set of folks coming out on First Fridays to participate in the tours of the artist studios, neighbouring restaurants and shops. The hipster crowd has also discovered our amazing vintage collection and we find that the lunchtime business folk are a main staple for our continued sales.” Eve and Patti are no strangers to the challenges these local makers face. Having sold vintage collectables through her Etsy shop, In Love with the Past, Eve brings years of knowledge and experience to the table. Patti, owner of Wildwoodrose Vintage, currently sells pieces from her costume collection on Etsy and at the Exchange Uporium. These two business partners say they pretty much share all of the tasks at the Exchange Uporium, including their social media responsibilities. “We are working on ways to give our sellers even more exposure by developing our own e-Commerce website and by hosting special events and promotions such as trunk shows and seller showcases,” says Patti. “Our ideal customers are people with an eye for the unique, love to support local talent and are willing to share with everyone they know what a great shopping expe-

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rience they had at the Exchange Uporium.” The Exchange Uporium features 47 of Winnipeg’s best artisans and makers, many of which also sell their products online. As with many of the sellers, Vintage Bling’s Dayle Goertzen chose the pop-up shop as a way to introduce her work to new customers and interact with her current ones. “I am hoping that many of my regular Winnipeg customers will find it more convenient to check out my work at the Exchange Uporium”, says Dayle, who sells most of her one-of-a-kind handmade pieces from her website, and her home studio is in East St. Paul. Sew Dandee owner Andee Penner recently closed her own brick-and-mortar shop after several years in Osborne Village – she under-

stands firsthand the difficulty of going at it alone. A strong proponent of arts collectives and pop-ups, she recognizes the importance of the role played by local storeowners in supporting local makers. “They are the ones on the front lines promoting us,” says Andee. “We need to support the brick-and-mortar stores.” So why are pop-up shops such a good idea for local makers? There is much more to the concept than just sales. For many small online businesses, it’s a great way to engage with customers in a different way, broadening their business network. Pop-ups are an affordable way for small and new businesses to test out a market or location without a hefty financial commitment and with very little risk. They also

act as a form of advertising, generating buzz and encouraging shoppers to make spontaneous purchases while supplies last. Emily Alderson of Emma Ruth Designs says she has definitely seen more clicks to her Etsy online store since she set up shop at the Exchange Uporium. Making the jump from online to brick-and-mortar, she has also found other benefits. “The best part is meeting other artists,” says Emily. “I feel like I am part of a community. We’re forced to commit more time, meet new people, talk about our products and share our experiences.” The Exchange Uporium is CentreVenture’s first PUSH (Pop Up Shop Hop) initiative spotlighting Winnipeg’s Maker Movement. The

PUSH program’s main agenda is to encourage shoppers to patronize empty downtown storefronts while giving local small business owners like Eve and Patti a kick start. Want to see what all the excitement is about? The Exchange Uporium Pop-Up Shop is located at 264 McDermot Avenue and will be open extended hours for holiday shoppers and curious minds alike. It’s the perfect way to support local businesses!

Left: The Exchange Uporium features a diverse mix of products; every seller’s display is carefully curated. Above (Clockwise from Top Left): Vintage Bling, Alexandra Ross, FIBREARTISTRY, Barbara & Cecile Handbags and Firewood display their products at the Exchange Uporium.

Visit www.facebook.com/ ExchangeUporium for more information and shop for some of Winnipeg’s best handmade and vintage wares on pages 48 to 51 of Ayoko Magazine.

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P h o t o : S h a u n a To w n l e y P h o t o g r a p h y

204.955.1967 wwrv11@gmail.com www.wildwoodrosevintage.etsy.com 16

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INDUSTRY

P h o t o s : ( S m a l l T V s ) E r i n A l e x a n d e r P h o t o g r a p h y, ( L a r g e T V ) S e a n P h i l i p s

Spotlights

Text by Daniel Billinkoff & Yoko Chapman

innipeg is a city on the rise and our business community is a great reflection of our unique culture and heritage. From international company headquarters to some of Canadaâ&#x20AC;&#x2122;s most extraordinary restaurants and shopping experiences, there is a reason that businesses choose Winnipeg. The past year in particular has been the perfect expression of what we are capable of. From the evolution of the Assiniboine Park Conservancy to the Canadian Museum for Human Rights and the Winnipeg Jets, weâ&#x20AC;&#x2122;ve proved that we are generous hosts with a lot to offer both locally and globally. For this issue, Ayoko Magazine interviewed 33 local businesses and professionals from various industries to learn their thoughts on growth, success, goals for the future and what makes Winnipeg such a great place to own a business.

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Home &

JAMES CULLETON DESIGNER & VISUAL ARTIST JONATHAN JAMES DESIGN CO.

Scan to view exclusive videos.

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ainter, sculptor, musician, furniture designer… for artist James Culleton, the list goes on. With such a diverse range of talents, it’s pretty clear that there’s one main thread tying them together: unending creativity and a passion for the arts. A recent winner in EQ3’s Generation Art contest (featured on page 40), he used his unique collection of line drawing portraits to create a funky one-of-a-kind pattern. His winning design is now being used to create limited-edition pillows, ottomans and napkins that will be sold in support of the Michaëlle Jean Foundation. “My design includes faces of everyday people, portraits of artists and musicians from all across Canada, and inspiring people from every walk of life,” says James. Born in Winnipeg’s St. Boniface neighbourhood, James Culleton studied painting and drawing at the University of Manitoba, receiving his B.F.A. Honours in 1997. Following in the footsteps of his late older brother, an artist who passed away at 30, James always considered himself the guy drawing right behind him. Specializing in murals, chalkboard art, oil and acrylic on canvas and blind contour drawings, you may have unknowingly seen his artwork in the city. He has participated in exhibitions at the Winnipeg Art Gallery, the University of Manitoba, the West End Cultural Centre, The Label Gallery, the Graffiti Gallery, Ace Art Inc., Articule Incorpore, the Portage & District Arts Centre and has had solo exhibitions at St. Boniface College, the Pavilion Gallery Museum and the Kozen Gallery in Montreal, QC. Recent events like Nuit Blanche have brought his art outdoors as well. For the art festival, he created the “path of light” art installation leading from the Esplanade Riel to

Union Station guiding foot traffic. He used over 250 balloons filled with LED flashlights to complete the piece. His work can also be found at the West End Cultural Centre where he designed the metal musical instruments dotting the exterior of the building. James recently embarked on a new career path, starting Jonathan James Design Co. with Jon Sebastian, a childhood friend since five years old. After losing contact, they reconnected 30 years later. Their first project together is with Art Upholstery in Winnipeg, where they designed the Infinity collection. “What’s really interesting about this collection is that it combines bedding and seating at the same time – it’s exquisite,” James reflects proudly. “I found collaborating with Jon very easy. I don’t know if that’s the connection we had from childhood, but it felt like I had another set of arms and there was no friction. What this leads to for us is that we’ll be approaching major manufactures and designing collections for them.” With so many feathers in his cap, it’s no surprise that success for James is much more than simply making it on his own. Echoing other artists and entrepreneurs, success for James equals happiness. He lives to work rather than works to live, and that’s what matters. This fall he will also begin sharing his passion for design with others as a graphic design instructor at Red River College. “I’m super excited to work with this crosssection of new students just out of high school and older students reconnecting with a new practice. I’ve been able to work with interns in their practicum program and it’s been an exciting addition to what I do – I can get people inspired with design right from the get-go.” Learn more about James’ work online at www.jamesculleton.com.

Photo: Erin Alexander Photography

Garden

P h o t o s ( L e f t t o R i g h t ) : E r i n A l e x a n d e r P h o t o g r a p h y, S u p p l i e d

INDUSTRY PROFILES

TRACY MUSSON SITAR

KATE BRITO

LYNN SAVAGE-MCMILLAN

PRESIDENT & OWNER PORTICO INDOOR & OUTDOOR LIVING

CO-OWNER BRITO YARD SERVICES

OWNER NOBLE SAVAGE INTERIORS

Tracy Musson Sitar, an interior designer by trade, opened Portico Indoor & Outdoor Living at 580 Academy Road to bring the outside in and the inside out. Specializing in recycled and reclaimed goods, she wanted to prove that sustainable can be synonymous with great design, quality and longevity. “As an interior designer I felt there was a gap in Winnipeg for a boutique-type store that carried indoor and outdoor furniture, home decor, gardening, giftware, etc., with the strong skew of wise environmental and designoriented products, all with providing great personalized service,” Tracy explains. “It may sound cliché, but these are all passions of mine and I feel they all work hand in hand.” Portico specializes in reclaimed wood and metal, outdoor materials used inside, eco-story, recycled milk jugs, fair trade and giftware. She wasn’t content with everyday wares – she wanted to create the type of store you tell outof-towners about. When asked how she measures success, Tracy said “forward movement.” Perseverance is her favourite tool for business and she is always pushing to be better. Because competing with big box stores and online retailers is no easy task, she focuses on unbeatable service and exclusive items to get an edge. This holiday season is no different, as she stocks her shelves with eye-catching items you can only find at Portico.

Celebrating over three years in business, Brito Yard Services specializes in year-round yard and property maintenance including lawn cutting, power raking, pruning, trimming, weeding, snow clearing, seasonal clean-ups, and junk removal. Kate Brito, Co-owner with her husband Victor Brito, measures success in repeat business and, most importantly, referrals. Having happy customers recommend your services means that you’ve not only provided value as promised, but built a relationship. “We truly believe in being visible to our clients, being professional and personable as well as providing value for their hard earned dollar,” Kate says. “There are a lot of companies just like ours providing the same services, so we go above and beyond to stand out from the competition.” This dedication to being there for their clients includes flexible monthly payment options, and even sending thank-you notes and holiday cards so their clients understand how much they’re appreciated. “Winnipeggers are known for wanting to get the best value from their hard earned dollar, so we do everything we can to ensure our clients get the value they deserve,” says Kate. “When they’re happy, we’re happy.”

Lynn Savage-McMillan opened Noble Savage Interiors in 2010, bringing European design to the heart of the prairies. Featuring an oldworld patina style, Lynn saw an opening as most people were sourcing similar options from outside the city. Specializing in interior design and furniture, they also carry gorgeous fashion accessories, custom drapery and bedding, entertaining supplies and tableware, and offer professional services including colour consultations and furniture reupholstery. “We try to help people love where they live. We do this by understanding our customers’ goals and budgets without limiting what we can provide or what they can find on our show room floor,” Lynn explains. Noble Savage Interiors is about relationships and trust – it’s about customer service and finding solutions to keep their clients happy. One great example of this is their “try before you buy” happiness guarantee program where they allow clients to take items home to try in their space before they need to commit. For Lynn, success is measured in repeat business and looking forward to every day in the store. “My goals are to continue operating a business that I love, in the community that I love and to give back to this community in a meaningful way. I am hoping to create a legacy for my children,” Lynn says. “Success for me is getting up each morning and doing what you love to do.”

Learn more online at www.porticoliving.ca or stop by the store at 580 Academy Road.

Visit www.facebook.com/BritoYardServices to learn more.

Visit Noble Savage Interiors at 364 Stafford Street or visit www.noblesavage.ca to learn more.

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LYNDA WILSON

NICOLE BENT

CO-OWNER FAVERI’S WOOD FURNITURE

PRESIDENT & OWNER SHELMERDINE GARDEN CENTRE LTD.

When Lynda Wilson and Robert Kreis bought Faveri’s Wood Furniture, they knew it would be a lot of work bringing the business into the 21st century. They immediately set about a complete rebranding, they remodelled and expanded their selection, began offering more customization options and put new automation procedures in place to increase efficiency. There was lots of elbow grease and long days, but they are seeing more and more new faces each day and getting lots of positive feedback about the changes. “People step inside the front door and just stand there with their mouths open,” Lynda says. “Once they realize they really are at the right place, most people give comments like ‘I want everything’ or ‘I came in for one thing, but now I see so many things I need’!” Whether you’re looking to update your home, cottage or deck, Faveri’s has many styles of top quality furniture that range from traditional to transitional and industrial modern to rustic. They carry a wide selection of bedroom furniture, dining tables and chairs, islands, storage cabinets, bookcases, armoires, vanities, outdoor seating and even pub-style tables. Using sustainable Canadian sources whenever possible, you’ll find top quality finishes using North American wood such as alder, oak, quarter sawn oak, pine, birch, walnut, cherry, brown maple and wormy maple.

Shelmerdine is more than a garden centre, it’s a Winnipeg institution. For President & Owner Nicole Bent, their success lies in being part of the local community. From the happiness of their employees to supporting local charities, Nicole believes that success is being proud of what you do day in and day out. “We place a large focus on giving back to our community as well as on building community spirit,” Nicole explains. “Examples of this are our Ladies Night events, our Halloween Funzone for kids, Christmas events for families such as photos with Santa Claus and a Kids’ Gardening Club with proceeds benefiting local charities.” With such a short season here in Winnipeg, another key to Shelmerdine’s success has been their ability to diversify beyond what a traditional gardening centre would carry. This includes a clothing and fashion accessories selection most boutiques would drool over. With her father and former Shelmerdine owner Bob Wohlers as her role model, innovation and visionary thinking are traits that Nicole has clearly inherited. “Our goal for next year is to continue to expand our reach on social media and online,” Nicole explains. “We’ll be launching a rebrand of Shelmerdine in March 2015, which we’re very excited to unveil to the public! This will include a new e-Commerce website and a refreshed brand identity reflecting our rich 77-year history.”

Visit the Faveri’s Fine Furniture showroom at 625 Wall Street or learn more at www.faveriswoodfurniture.com.

Visit Shelmerdine Garden Centre at 7800 Roblin Boulevard in Headingley, MB, or check them out online at www.shelmerdine.com.

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Food &

Hospitality STEVE HROUSALAS

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rom business dinners to family reunions, Rae & Jerry’s Steakhouse located at 1405 Portage Avenue has been a Winnipeg culinary landmark since 1957. So how does one of Winnipeg’s longest standing restaurants stay current with the changing times? They stay the same, but in a good way. From dark wood to red leatherette chairs and classic server uniforms, they aren’t trying to be kitschy or retro, Rae & Jerry’s is simply staying true to its roots as a great, comfortable steakhouse. They still keep accounts for regular customers and, as always, there is more than enough parking. When you visit Rae & Jerry’s, you know what to expect and there’s something reassuring about that. “They know its consistent, they know what they’ll get at all times, they know there’s good value,” explains Steve Hrousalas, who took over as owner in 1975. “Believe it or not, we still serve tomato juice. Consommé soup is our second soup, every day. We have liver and onions, liver and bacon. In the 39 years since I’ve been here, I’ve tweaked a few things, but mostly left it the same.” While Steve has added a few new menu items here or there, he jokes that most of them have been taken back off the menu. People come in for the familiar, for what they know, and Rae & Jerry’s does that right. Take their steak for example: they use real charcoal briquettes, no gas. It’s all AAA beef, aged 60 to 70 days and always hand cut. From prime rib to some of Winnipeg’s best burgers and party sandwiches, Rae & Jerry’s

specializes in doing the simple things right. This continues in their bar, where a new younger demographic has fallen in love with their signature Martinis and Manhattans. And seriously, after work on a Friday, is there anywhere cooler than the Rae & Jerry’s lounge?

“In the 39 years since I’ve been here,

I’ve tweaked a few things, but mostly left it the same.

For Steve, success comes from hard work and dedication. For inspiration, he recalls Jon Rae’s answer when asked about golfing: “If your handicap ever comes down, you’re spending too much time out there than in here.” Now serving its fourth generation of Winnipeggers, Ray & Jerry’s success shows that being forward-thinking isn’t all about change. Sometimes staying the same is just as innovative. Learn more at www.raeandjerrys.com.

Photo: Sean Philips

OWNER RAE & JERRY’S STEAKHOUSE

INDUSTRY PROFILES

GRAHAM BARGEN

ANDREW SCHELLENBERG

CO-OWNER THOM BARGEN COFFEE & TEA

DIRECTOR OF OPERATIONS & CFO SKIPTHEDISHES

Graham Bargen, Co-owner of Thom Bargen Coffee & Tea, parallels coffee with wine tasting when explaining the difference that freshness makes. Serving only light roast, quality coffee from traceable and ethical single origins, Thom Bargen is a specialty coffee shop with a hands-on approach. “Most of the seating is angled towards the bar. The baristas are sort of on stage in a way,” says Graham. “The focus is on the coffee. The focus is on the espresso machine. It’s on the pour-over and the craft of making coffee.” Graham’s father was self-employed and worked from home, so he has seen firsthand both successes and downfalls, and the value in having the freedom to do what you want in your career. After a year and a half in business, Graham remains passionate about Winnipeg and says their success has been encouraging. “I’ve always been passionate about design. I’ve been passionate about the community, people, and one area where those things all combined into one thing for me was a coffee shop,” Graham explains. “Being in a neighbourhood was important to me, where we get to the point, where we have strong relationships with a lot of our customers. It’s exciting; you’re always learning, it’s dynamic and every day you get to host a coffee party with the neighbourhood. It’s kind of a blast for me.”

Started by brothers Josh and Chris Simair in Saskatoon, SkipTheDishes came to Winnipeg in 2013. This tech-based food delivery network has seen incredible growth, servicing 1,000 restaurants across Western Canada, with over 300 in Winnipeg alone in its first year. Starting with only a handful of staff, SkipTheDishes now employs over 50 people in the city. Skip’s CFO, Andrew Schellenberg, credits the company’s popularity to their quality of service and growing market demand. Especially in the dead of winter, there are nights where people just don’t want to go outside; delivery is fast and ordering online is convenient, so it’s a natural choice. Despite Winnipeg’s challenging geographic spread, SkipTheDishes uses historical data on ordering habits to forecast the number of couriers required on a given day and GPS technology to track orders and achieve their 45- to 60-minute delivery target. There are many benefits for local restaurants as well. “You’re listed on a website that has tens of thousands of people coming to it, soon to be hundreds of thousands of people coming to it monthly,” says Andrew. “We’re here to drive more order volume and more business to restaurants. It also provides a channel to your customers that you would not have had otherwise, especially the coveted 18 to 29 year-olds who are using technology.” Learn more online at www.skipthedishes.ca.

Photos: Erin Alexander Photography

Visit Thom Bargen Coffee & Tea at 64 Sherbrook Street or check them out online at www.thombargen.com.

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KRISTINA POTURICA

ALESSANDRA CONICELLA

OWNER & PRINCIPAL RITUALS IN HAIR AND SKIN

MARKETING COORDINATOR TEN SPA, THE FORT GARRY HOTEL

Located at 159 St. Anne’s Road, Rituals in Hair and Skin offers hair cuts and colours, as well as full aesthetic services with premium product lines including Aveda, Schwarzkopf, Yonka and their own Rituals line of essential oils for skin and body. “Customers love our positive energy and friendliness,” owner Kristina Poturica explains when asked what sets them apart. “We’re also focused on constant education – I often find myself travelling to keep up with trends, fashion and new technology.” For Kristina, business success isn’t about money, it’s about being proud of what you do and operating with fairness and honesty. “Success is feeling good about what you’re doing and I measure it by really listening to feedback from my team and clients,” she explains. “I’ve built this business around repeat customers and referrals – one client can refer five to six more, so I believe in making customer satisfaction a top priority.” To keep things fresh, she recently moved to a new location and began offering walk-in appointments. While her business is still driven by creativity and technique, she has seen technology impact the aesthetics industry. “Social media impacts people’s design and style choices and people are more educated on tools and products already from the Internet, especially in the last couple of years,” she says.

Alessandra Conicella, Marketing Coordinator for The Fort Garry Hotel, Spa and Conference Centre, has seen a trend in recent years towards a greater focus on health and wellness. She says that guests appreciate that The Fort Garry’s Ten Spa uses organic and green options whenever possible, and that there are no fad-driven treatments – just classic techniques with a modern twist. “Ten Spa was created to offer an experience unlike anything else in Canada,” Alessandra explains. “From one night getaways including a spa package, yoga, dinner and hotel stay to our facials, body scrubs, massages, body cocoons, manicures and pedicures, we aim for a perfect experience every time.” Built in 1913, The Fort Garry Hotel is a true Winnipeg landmark and a national historic site. While any stay at the hotel is a special one, Alessandra highly recommends their Hamam treatments. “The Hamam is a traditional cleansing ritual and we’re very proud to offer it at the hotel,” she explains. “A pillar of the Ottoman Empire, it’s a traditional form of physical and spiritual purification. There’s hot air, heated marble and our expert therapists are truly amazing. It’s relaxing, rejuvenating… an unforgettable experience, and something completely unique in Winnipeg.” Visit Ten Spa at 222 Broadway or check them out online at www.tenspa.ca.

Visit Rituals in Hair and Skin at 159 St. Anne’s Road or learn more at www.ritualsinhairandskin.ca.

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Real

Estate JOANNE LESKO

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or Royal LePage REALTOR® Joanne Lesko, it’s all about marketing her clients’ homes, not herself. When you visit her website, you’ll find her listings first and headshot second. In an industry where the agent is usually the star, this is just one of the many things that sets her and real estate partner Cindi French apart. With 14 years experience in the industry, Joanne has found not only a career, but also a calling in real estate. “Real estate honestly found me,” Joanne explains. “I was dating a real estate agent’s son, I had never dreamed of self-employment, but she knew it would be a great profession for me and that I would be great at it. I took a leap of faith.” Joanne soon learned that she made the right decision. Her small town values and dedication to working hard and staying humble have paid off. She attributes her success to continuously setting new goals, never shying away from her phone and working with a life coach early in her career. In a nod to old-school marketing, she has no doubt that her most important business tools are her mouth and ears. Focused on active listening and a strict attention to detail, her top priority is building long-lasting relationships, and finding creative ways to keep in touch with her clients. “I grew up in a small town and relationship building is everything,” Joanne says. “We rent the Park Theatre and have a movie afternoon with movies, popcorn and drinks. It’s a great

way for people to come out and socialize with each other. [We] also [did] a pie giveaway for Thanksgiving and we’ve sponsored events like a Habitat for Humanity build, and do pop-bys with little gifts or cookies to visit with clients – just to keep in touch.”

“Success for me is having a client call and say someone referred them and they’d like to use us because they had such a great experience.

Joanne is honoured that so many of her clients not only trust her with the biggest purchase of their lives, but also refer her to friends and family. For Joanne, referrals equal success, and she’s proud that 80% of her business comes through word of mouth, repeat clients and referrals. “I’ve been a real estate agent for 14 years and every day I wake up and feel really blessed that I get to do what I do for clients,” she says. “Success for me is having a client call and say someone referred them and they’d like to use us because they had such a great experience.” Visit www.joannelesko.com to learn more.

Photo: Erin Alexander Photography

REALTOR® ROYAL LEPAGE ALLIANCE

INDUSTRY PROFILES

ERIC NEUMANN

MARCIA BERGEN

MARY PIDLASKI

REALTOR REALTY EXECUTIVES FIRST CHOICE

REALTOR® RE/MAX EXECUTIVES REALTY ACADEMY

A Wolseley resident himself, REALTOR® Eric Neumann has a strong interest in Winnipeg’s character homes and older communities. When he works with a buyer, his goal is to treat them as family and imagine that he is purchasing the home for himself. “I fell in love with specifically Wolseley and the West End in Winnipeg and along with that comes a lot of other areas that surround it such as Crescentwood, River Heights, Riverview and so on,” says Eric. “Getting to know homes in the early 1900s in that era is kind of what I specialize in.” His clients’ main concerns are often related to the integrity of the structure, the current market value and how easily they will be able to resell down the road. For buyers in the market for an older home, it’s critical to bring in the right specialists and home inspectors to make sure a home is safe and suitable for resale in the future. Eric says that in the current market, it’s important for a seller to get it right the first time. That involves taking the time and care necessary to get a property ready to sell. Hiring a home stager, landscaper and painter are all worthy investments that will show your home in its best light.

With a background as a real estate paralegal, REALTOR® Marcia Bergen is able to offer her clients extra support when it comes to understanding the requirements for insurance and financing. With a thorough understanding of the buying and selling process, she acts in her clients’ best interest to ensure their liability is limited. Marcia has experience renovating homes herself and has an ingrained passion for design and decorating. She offers guidance on structural issues and her services are all-encompassing, including handyman work and home staging. She’ll do whatever she needs to make sure a home shows above competing homes in the market. “I’ll offer in the range of eight to 12 hours of handyman services whether it’s painting a room, patching walls, sometimes it can be repairing a deck, just to ensure that the actual maintenance of the home shows as best it can,” Marcia explains. “And then I stock a full inventory of furnishings, artwork, area carpets, whatever’s required to make a home show its best.” Marcia maintains a blog on her website where she features photos and videos of various DIY projects and decorating ideas, and shares many of her before and after photos on her Facebook page.

REALTOR® Mary Pidlaski specializes in Winnipeg’s central neighbourhoods, with a focus on older homes and condominiums. Working primarily with young professionals and seniors, she loves being an integral part of the home buying experience. “I believe that owning a home is perhaps the most important part of a person’s life,” Mary explains. “Whether it’s your first home, or you are looking at it from an investment purpose, I get to be part of helping someone realize a dream, and that is truly satisfying.” Success for Mary is operating with honesty and ethics – and if she gets invited to the house warming, she has done her job. Working in central Winnipeg, she sees great opportunities for residential resale, first-time home buyers, investments and revenue properties. While new builds are a huge part of the Winnipeg real estate boom, her preference is helping clients find the beauty in existing properties. “I believe in fixing what we already have instead of building out,” she explains. “Winnipeg has such great history and the buildings on the periphery of Downtown are some of my favourite places to work.” What drives her on a day-to-day basis? One of her favourite quotes is from Jim Rohn, an inspiring businessman and speaker: “Work hard on your job, and make a living. Work hard on yourself, and make a fortune!”

P h o t o s ( L e f t t o R i g h t ) : E r i n A l e x a n d e r P h o t o g r a p h y, S u p p l i e d

Learn more online at www.ericneumann.ca.

Learn more online at www.marciabergen.com.

Learn more online at www.marypidlaski.remax.ca.

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ROBERTA WEISS

DAVID POWELL

PRESIDENT-ELECT MANITOBA REAL ESTATE ASSOCIATION

PRESIDENT WINNIPEGREALTORS® ASSOCIATION

Not all real estate agents or brokers are REALTORS® explains Roberta Weiss, President-Elect of the Manitoba Real Estate Association. The REALTOR® mark specifically identifies a person who is a member of the Canadian Real Estate Association and subscribes to a higher standard of professional real estate services and code of ethics. For Roberta, it’s about more than a name – it’s ensuring that licensed Manitoba members are experts in their field. “The Manitoba Real Estate Association is heavily involved with education of its members, giving them the opportunity to learn as much as they can and offer expertise,” Roberta explains. “Ongoing education is critical. We provide licensing for new members, ongoing licensing and courses to increase buyer, agent and seller relations.” Winnipeg is typically an incredibly strong first-buyer’s market, and 2014 has been no different. “There are more listings on the market than any time since 1997 – experts call it a balanced market,” she explains. “My 2015 predictions are really guesstimates, but I think we’ll see more of this balanced market which can be beneficial for buyers; it allows them to act more methodically, do proper due diligence and inspections under less pressure – this type of market is healthy.”

While Winnipeg’s real estate market in 2015 has raised concerns, David Powell, President of WinnipegREALTORS® Association, reminds us that Winnipeg is still an incredibly affordable place to live. “We tend to have a much older housing stock compared to other major cities throughout Canada and that has helped in some respect keep our market more affordable,” he explains. “With the exception of more upscale neighbourhoods such as River Heights and Old Tuxedo, many of these older homes are also modest in size which again makes them less expensive than a typical larger new home.” While this year appears to be a bit slow in terms of home sales, David chalks it up to a harsher winter than normal, which built up housing resale inventory. For buyers, this is great news. “Our current inventory or active listing MLS® database is the largest number we have experienced since the ’90s,” David says. “We have over 5,000 MLS® listings for buyers to choose from, so it is clearly keeping a lid on price increases and is now forcing vendors to be more realistic in what they can expect to get for their home sales.” While it’s too early for David to make predictions for the housing market in 2015, he foresees exciting changes for the WinnipegREALTORS® Association next year. “One of our top priorities for 2015 will be to continue to make our MLS® technology state of the art with new mobile applications we make available to our members so they in turn can be more productive in helping clients.”

Visit the Manitoba Real Estate Association at 1873 Inkster Boulevard or check them out online at www.realestatemanitoba.com.

Visit WinnipegREALTORS® at 1240 Portage Avenue or learn more at www.winnipegrealtors.ca.

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Business Coaches &

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atrick O’Reilly started Padraig Coaching & Consulting in 2011 after 20 years as a government and business leader with recent roles including Chief Operating Officer & Acting CEO of the Canadian Museum for Human Rights and Director General, Strategic Policy and Citizen Engagement for Public Safety and Emergency Preparedness Canada. Excited to share his knowledge and expertise, he quickly learned that executive coaching was the perfect fit. “I personally think that every leader needs a coach – it’s something that I wish I’d known when I was an executive,” Patrick says. “A coach provokes you to think about your own path, exploring where you want to be and why you aren’t there yet. Our focus at Padraig is on leadership. How do you motivate your team to be stronger? How do you be stronger as a leader? What kind of leader do you want to be as you grow within your organization?” Patrick has a Bachelor of Commerce (Honours) from Carleton University, a Master’s Certificate in Executive Coaching (Certified Executive Coach) from Royal Roads University in Victoria and is a Professional Certified Coach (PCC) through the International Coach Federation. All of the coaches at Padraig have firsthand leadership experience, as well as Masters Certificates in Executive Coaching and International Coach Federation (ICF) certifications. From local business leaders to executives around the world, they offer one-on-one coaching in person, over the phone and over Skype. From workshops and seminars to emergency coaching sessions, Padraig coaches are

there to lend an ear and keep you on track. “The higher up the corporate or government ladder, the lonelier it gets – we hear this all the time,” Patrick says. “A coach is a great solution to that problem. We act as an expert thinking partner: we’ll listen, we’ll encourage, we’ll motivate, but we’ll also challenge and hold up that mirror. We’ll challenge you more than someone in your company probably would.”

“Coaching is particularly good for a

leader who is good and wants to be great or for a leadership team who is strong and wants to be extraordinary.

While he doesn’t believe that every executive needs a coach for life, Patrick advises that periods of transition and change are the perfect time to seek help. “Coaching is particularly good for a leader who is good and wants to be great or for a leadership team who is strong and wants to be extraordinary,” he explains. “An area in particular where we really excel is when a leader is taking on a new team. Everything is changing, so now’s the time to challenge your thinking. If you’re negotiating a contract to go work somewhere, negotiate that into the contract. It’s good for you and it’s good for the company.” To learn more about Patrick and Padraig Coaching & Consulting, visit www.padraig.ca. Photo: Sean Philips

PATRICK O’REILLY

P h o t o s ( L e f t t o R i g h t ) : E r i n A l e x a n d e r P h o t o g r a p h y, S u p p l i e d

INDUSTRY PROFILES

BEN HOPPER

JOYCE ODIDISON

PRINCIPAL CONSULTANT HOPPER ASSOCIATED

FOUNDER INTERPERSONAL WELLNESS SERVICES INC.

Drawing on his own experiences as an entrepreneur and former franchise owner, business consultant Ben Hopper offers training, mentoring and coaching support to small- and medium-sized businesses. As Principal Consultant at Hopper Associated, he helps clients build profitable business models to obtain the financial support and funding they require from investors. “I’ll start working with a business at any point, it doesn’t have to be a start-up. I’ve got businesses that are three, four, five years old that are looking at growing their sales,” says Ben. “They might be at a point where they’ve plateaued and they have nowhere else to go, or they find that they are not closing as many deals as they’d like to.” Ben’s services range from market analysis and marketing, advertising, social media strategy and website design to branding on a shoestring. He says that typically the #1 concern with his clients is whether their money is being spent wisely. “They’re probably looking for the best ways to get their name and their business out there. To get their business branded properly in the Winnipeg marketplace at the lowest cost.”

Joyce Odidison, Founder of Interpersonal Wellness Services Inc., is the creator of the Wellness Improvement System, Wellness Assessment and Workplace Wellness Assistance Program. She is the author of four books and her workplace wellness coaching framework offers strategies to help people live, work and play well. Joyce developed the Global Wellness Coaching Program, which has made training and coaching certification more accessible to those who historically may have had to travel outside the city. Coaches can also collaborate to find more ways to bring coaching into people’s lives. “I realized that in Manitoba, if someone wanted to become a certified coach, they had to go to Ontario, or they had to go to the U.S., BC or another province,” explains Joyce. “We didn’t have a program here in Manitoba.” Joyce says her role model and inspiration was her grandmother. As the village seamstress, midwife, music teacher and mother of 11 children, she was the most industrious and innovative person she has known. She positioned herself to be a vital part of her community and taught her that we have many parts to us and that we need to take care of them all.

Learn more online at www.hopperassociated.com.

Visit Interpersonal Wellness Services Inc. online and learn more about Joyce’s books at www.interpersonalwellness.com.

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INDUSTRY PROFILES

HEATHER ERHARD

CARLA PELLETIER GRAY

DIRECTOR & FOUNDER ERHARD ASSOCIATES

OWNER INDEPENDENT PERSPECTIVE

A management consultant/trainer/coach for over 25 years, Heather Erhard started Erhard Associates in 1994 to offer management consulting, coaching and training to executives around the world. Her firm is dedicated to enhancing individual, team and organizational effectiveness. “My work has evolved from being a generalist focusing on organizational development, strategic planning and management development to focusing specifically on leadership,” Heather explains. “It is amazing how an organization can have the ‘right’ systems and structures in place, but if they don’t have effective leaders, they will not get the results they want.” As an Executive Coach, she works with leaders who want to move to the next level of success both professionally and personally. She emphasizes the importance of emotional intelligence, which defines how we manage ourselves and relate to others. “When I ask groups of leaders, no matter what sector or what level in the organization, for the skills and characteristic of a high performer – the person you wish everyone was like – they always list the skills of emotional intelligence,” Heather says. “What’s truly exciting is that not only can our emotional intelligence be measured, it can be improved!” Heather has worked with hundreds of organizations locally and around the world, with leaders at all levels in the organization, through workshops and executive coaching. For Heather, success or failure often comes down to asking the right questions. “In coaching, we say the coach has the questions, and the client has the answers. So I guess I would say I know the questions to ask to get the results the client seeks.”

Carla Pelletier Gray, Owner of Independent Perspective, has been a CGA for 18 years and can quickly analyze and identify ways to improve business operations. With over 30 years experience in office, finance and human resource management, Carla works with businesses and organizations to provide new insights and fresh ideas. She explains that sometimes people just need a little help seeing things differently. Playing devil’s advocate can kick-start the process, generate conversation and offer a new and independent perspective. “Sometimes you need to argue that something is white, just to prove it’s black,” says Carla. “It’s a thrill to see the light go on in someone.” In addition to financial services, Carla offers a range of Human Resource services including protocol creation, policy manuals, recruiting, employee performance management, training and she can assist with streamlining procedures. “I can adapt my message to suit any audience, whether it’s a junior clerk or the CEO of a company,” Carla explains. “My job doesn’t fit in a box. Every client has different needs, so my services are very customized.” Carla loves her job and gives her clients the tools they need to achieve their goals. Whether she is needed on a frequent basis, for a term or only a few days every month, she maintains an ongoing relationship and remains accessible to her clients.

Learn more online at www.erhardassociates.com.

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Learn more online at www.independentperspective.ca.

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TOURISM &

Leisure

VICE-PRESIDENT, MARKETING & COMMUNICATIONS THE FORKS NORTH PORTAGE

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hile The Forks has seen many changes over the past 25 years, its focus has never waivered – every store and every attraction helps showcase what’s great about Winnipeg, both past and present. “We’re very much about local, almost everything at The Forks is either made locally or owned by someone local. We have 50 retailers within The Forks Market, every single one of them is a mom and pop – you won’t find a chain among them,” explains Clare MacKay, Vice-President, Marketing & Communications at The Forks North Portage. “It’s very important for us to have that local feel and flavour. So much so that this year we started our own Farmer’s Market so we can continue that feeling and bring in that local produce and product that’s so fantastic in Manitoba.” Located at the junction of the Red and Assiniboine rivers, The Forks has been used for transportation, trade and settlement for over 6,000 years. A traditional Aboriginal Peoples’ meeting place, The Forks was also the site of Fort Rouge, Fort Gibraltar I, Fort Gibraltar II (later renamed Fort Garry) and Upper Fort Garry. Today, The Forks National Historic Site is still seen as Winnipeg’s “Meeting Place.” “My favourite place on the site is Oodena, which is a celebration circle generally used by Aboriginal Peoples for their celebrations. I love it,” Clare says. “I can say wholeheartedly that I love and believe in the mission of making [The Forks] a meeting place.” With three and a half to four million visitors annually, The Forks has found a tourism model that works. From their new Prairie Barge

Festival showcasing local art, music and culture to their ever-popular New Year’s Eve celebration attracting up to 30,000 in one day, there is always something new and cool at The Forks. “When you rank the top ten attractions in Canada, we’re right up there,” Clare says. “We’re above Banff, places that you would immediately think would have more visits than The Forks in Winnipeg. We’ve seen a 50,000 person weekend in July, and we’ll see that now in the winter.” A good portion of The Forks’ success has been their ability to embrace winter and draw large crowds on even the coldest days. Skate rentals have tripled in the last three to four years and the addition of Raw Almond, a pop-up restaurant built right on the ice at the corner of the two rivers, has brought a whole new crowd to The Forks site. In January 2008, the Guinness Book of World Records recognized The Forks as the home of the longest skating rink in the world and national media has loved Warming Huts: An Art + Architecture Competition on Ice endorsed by the Manitoba Association of Architects. “We will all build on the success that we’ve had,” Clare answers when asked about the future of The Forks. “I think the Downtown is going through a massive revitalization, the SHED district, the reopening of the RBC Convention Centre, I just think it’s a really great time to be in Downtown Winnipeg and Winnipeg in general.” Visit www.theforks.com to learn more.

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CLARE MACKAY

INDUSTRY PROFILES

ISABEL MACHADO

MARGARET REDMOND

COLIN FERGUSON

OWNER & MANAGER ALGONQUIN TRAVEL & CRUISE CENTRE TRAVELPLUS

PRESIDENT & CEO ASSINIBOINE PARK CONSERVANCY

PRESIDENT & CEO TRAVEL MANITOBA

For Margaret Redmond, President & CEO of the Assiniboine Park Conservancy, creating a world-class tourist attraction starts by celebrating what makes Manitoba special on a global stage. “Other markets have a very commercial feel, we build on the warmth of our community,” Margaret explains. “Our great attractions have a unique authenticity.” It’s no surprise then that she lists FortWhyte Alive, Festival du Voyageur and The Assiniboine Riverwalk at The Forks as some of her favourite Winnipeg attractions – all three represent Manitoba’s history, beauty and diversity. From the Assiniboine Zoo’s new Journey to Churchill exhibit to tobogganing near the duck pond and a walk through the Leo Mol Sculpture Garden, Assiniboine Park is more than a tourist attraction, it’s a Manitoba staple. And while many see Winnipeg winters as a detriment, Margaret sees them as an opportunity. “We’re part of a movement to get people outside, that’s the role of the park and zoo – we want to see visitation to the park grow year-round,” she explains. “We want to change people’s visitation patterns from a seasonal perspective. Put on a toque and come to the zoo to see the true beauty of Manitoba and Canada’s north!”s

Colin Ferguson joined Travel Manitoba as President & CEO in early 2011. He immediately set out to travel to all corners of Manitoba, drawing inspiration from the beauty and diversity of the province. With Manitoba on the rise, he is eager to spread the word. “It’s time to make the rest of Canada sit up and take notice; Manitoba has an incredible wealth to offer in terms of tourism,” Colin explains. “We have cultural attractions, visual and performing arts with the Opera, MTC, RWB and WSO, incredible restaurants and shopping. To top it off, our festivals and social events like the Fringe, Folk Festival and Festival du Voyageur are legendary.” In recent years, Winnipeg in particular has emerged as a year-round tourism powerhouse. With the Canadian Museum for Human Rights, Assiniboine Park Conservancy, The Forks and the return of the Winnipeg Jets, it’s starting to become a true go-to destination. Tourism Manitoba’s new Canada’s Heart Beats campaign aims to bring this energy to the world. “We are really working on expanding the Canada’s Heart Beats campaign,” he says. “We want to 1) Make people notice, 2) Change the way we view the city, and 3) Change the way Manitobans view themselves.”

P h o t o s ( L e f t t o R i g h t ) : E r i n A l e x a n d e r P h o t o g r a p h y, S u p p l i e d

Isabel Machado, Owner & Manager of Algonquin Travel & Cruise Centre TravelPlus, has a background in the hotel business and 12 years experience working in the travel industry. She has travelled all over the world to explore new destinations and is able to make recommendations and bookings for her clients based on her own experiences. Her specialty is destination wedding groups, family reunions, as well as river and Caribbean cruises. She says the most popular wedding destination is the Caribbean, and the biggest trend in travel right now is river cruising. “It’s one of those bucket list items you have to plan way ahead in advance. These ships are small, quaint. You get to experience the local cuisine and local wines that are paired with your dining. It’s a very casual way to travel. The most popular destination is from Germany to Budapest,” says Isabel. Isabel built her business by volunteering and staying involved in the community. She also gets to know her customers well and continues to work with them throughout the various stages in their lives. Her passion, honesty, ability to work with a budget and focus on value has helped Algonquin Travel & Cruise Centre TravelPlus maintain steady growth. Visit Algonquin Travel & Cruise Centre TravelPlus at 587 B St. Anne’s Road or learn more at www.travelplus.ca/1308.

Visit Assiniboine Park at 55 Pavilion Crescent or check them out online at www.assiniboinepark.ca.

Visit Travel Manitoba at 21 Forks Market Road or check them out at www.travelmanitoba.com.

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MICHELLE BIBEAULT

JON THIESSEN

OUTSIDE AGENT TRAVEL CONNECTIONS

CO-OWNER & HEAD HONCHO U.N. LUGGAGE

Navigating airports, traversing new cities and hauling luggage can make travelling a challenge for even the most able-bodied. For people with special needs, travelling can be a huge source of anxiety. This is why Michelle Bibeault, Outside Agent at Travel Connections, takes extra care when booking trips for people with health concerns. “It’s been a bit of a niche focus for me; booking trips for people with special needs and mobility concerns makes up about 20% of my business,” Michelle explains. “The big difference when booking trips for people with special needs is that you need to spend more time, pick up the phone and call airlines. You need patience.” Her secret to success? She books trips for others as if it’s her trip and her credit card. She believes that all questions are good ones and treats them all with respect and concern. “Success for me is wanting to go into the office every day, and getting no phone calls from clients when they get back because they have no issues or complaints,” she says.

Owned by the brother-sister team, Head Honcho Jon Thiessen and Bag Lady Jennifer Goreski, U.N. Luggage has been a staple for Winnipeg luggage and pen aficionados for over 75 years. “We have such a great, loyal customer base, but we sometimes feel like U.N. Luggage is a bit of a secret institution,” Jon explains. “Increasing brand awareness and reaching out to new customers is definitely a top priority.” Where U.N. Luggage truly shines is their ability to match quality products to their customers’ unique needs. Weight, function and colour are all important considerations, and they take extra care in helping people make the best decision for different destinations, airports and airlines. While many people simply move on to the next bag when there’s an issue, clients trust the U.N. Luggage repair team to salvage their favourite pieces. Celebrating their 75th year in the Exchange, Jon and Jennifer consider still being around to be an achievement on its own. “For a small business to stick around for so long in the Exchange, that’s success,” Jon says. “It’s not easy in Downtown Winnipeg, so we’re proud of our history and excited for what comes next.”

Visit www.facebook.com/pages/Travel-Connections-Inc/29601183613 to learn more.

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Learn more online at www.unluggage.com or stop by the store at 175 McDermot Avenue.

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INDUSTRY PROFILES

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Money &

Finance

STUART HENRICKSON

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tuart Henrickson has worked in Calgary, Toronto, London, Kuala Lumpur, Riyadh and Dubai. He’s been involved in over $17 billion of transactions including private placements, IPOs, debt offerings and structured products. He also won two international Deals of the Year awards during his career. In short, he understands finance. He also understands the importance of firsthand experience when it comes to funding a new business venture. As I.H. Asper Executive Director for Entrepreneurship at the Stu Clark Centre for Entrepreneurship, one of Stuart’s strengths is linking young entrepreneurs with the right mentors and connections. “A lot of times a university will teach you how much money you require and how to build up your capital structure, but they don’t tell you how to get out the door and go find that money,” Stuart explains. “We try to direct them; we do that by creating mentorships where they can work with people in industry, but also take them out to various banks and credit unions. In addition, local groups like FuturPreneur can help young entrepreneurs with financing, and angel investor groups are available if they’re looking for equity investors.” From subsidized legal services to the University of Manitoba’s 30,000 student campus that’s perfect for surveys and product testing, the Stu Clarke Centre for Entrepre-

neurship helps students take their business ideas to the next level. “In the old days, when you wanted to start a company you did it out of your basement,” Stuart says. “Now we hope that they do it by going into a pre-incubator like Ramp Up Manitoba in the Exchange District, or they might go to that next stage of getting some government funding and being part of an incubator or accelerator like the Eureka Project in SmartPark or Manitoba Technology Accelerator – both of those are logical next steps and we have students that graduate and go right into it.” While these services are invaluable for Asper School of Business students, the Stu Clark Centre for Entrepreneurship has an open door policy that stretches beyond the Drake Centre. “We bring in people not only from the Asper School, but across campus,” he explains. “We have Red River College students that come to us and we send some of our students to Red River College to take advantage of their expertise as well. When you graduate, you don’t leave, you’re still part of the family – that’s how networking works and how Winnipeg works.” Visit www.umanitoba.ca/entrepreneur or their Facebook page to learn more.

Photo: Erin Alexander Photography

I.H. ASPER EXECUTIVE DIRECTOR FOR ENTREPRENEURSHIP STU CLARK CENTRE FOR ENTREPRENEURSHIP ASPER SCHOOL OF BUSINESS, UNIVERSITY OF MANITOBA

INDUSTRY PROFILES

SHELLY FRIESEN

SUSAN MISNER & LAURA MCDONALD

SALES MANAGER SMALL BUSINESS, WINNIPEG MARKET RBC ROYAL BANK

FOUNDERS GOLDEN GIRL FINANCE

As Sales Manager Small Business for the Winnipeg Market at RBC Royal Bank, Shelly Friesen helps small business owners succeed at all stages of the business lifecycle. From start-up to planning for expansion or business succession, Shelly and her team of Small Business Advisors assist with business accounts, investments, business credit cards, payment services, point of sale and capital loans to help clients achieve their personal and professional financial goals. “In my experience, business owners’ priorities are centred around cash flow, attracting and maintaining skilled staff and access to capital for growth opportunities,” Shelly explains. “RBC works with each business owner to provide a tailored and comprehensive suite of financial services that provide for the management of cash flow at the least possible cost.” Extremely active in the local business community, Shelly and the RBC team offer free advice events and information seminars, and also proudly support the Manitoba Filipino Business Council, Manitoba LGBT* Chamber of Commerce, Women Business Owners of Manitoba, Community Chambers of Commerce and Community BIZ Associations to name a few. “There is an energy in our community here which fosters innovation and entrepreneurship,” Shelly says. “Combined with our cultural diversity and our location in the centre of North America, this all helps position the businesses in our city and our province as contenders on the global landscape.”

The leader in financial media for women, GoldenGirlFinance.com makes finance real, relevant and relatable – not to mention entertaining. Reaching millions of readers across digital, print and television platforms, Golden Girl Finance was founded in 2010 by investment maven Susan Misner and marketing guru Laura McDonald. “There was a lot of media out there for women that focused on parenting, but nothing really enlightening the lives of women in the area of building and protecting wealth,” Susan explains. “We don’t offer personal financial advice; our goal is to get women engaged in the market.” Content ranges from tax strategy to real estate and general money saving tricks, and they try to give their own unique spin on topics that are trending in mainstream media. “Success for us has been crossing key traffic levels and exceeding earning targets. I attribute our growth to our confidence; we thought we were big before we were and that helped us project a strong brand image,” Laura explains. “Our goal for 2015 is to continue to increase our reach, maintain advertiser partnerships and move more into the U.S.” Learn more online at www.goldengirlfinance.com.

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Learn more online at www.rbcroyalbank.com.

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LORRAINE GAUTHIER

CARINNA ROSALES

ADVISOR GAUTHIER FINANCIAL INC.

DIRECTOR OF BUSINESS DEVELOPMENT SERVICES SEED WINNIPEG INC.

Lorraine Gauthier began her career in financial services in 1977, and has been an advisor with Sun Life Financial for the past 24 years. She provides retirement and estate planning services and offers insurance coverage for critical illness and long-term care that is built on a rock, not sand. She uncovers clients’ goals and objectives by asking the right questions, and then builds a unique blueprint based on individual needs. “I know how to get to the core of the problem,” says Lorraine. “My strength is being a good listener. I can fact-find to design the ideal plan.” Lorraine is a 19-year member of the Million Dollar Round Table and follows their code of ethics when conducting her business. She has built an impressive legacy of over 1,000 clients during her career as a financial advisor. She often sees as many as 15 to 18 people each week and says her staff are her greatest assets when it comes to meeting the needs of her clients. “We understand what clients need at every stage. Whether you’re newly married, expecting, empty nesters, in pre-retirement, or you own a business or are retired, I can help develop a solid financial plan,” Lorraine explains.

As Director of Business Development Services at SEED Winnipeg Inc., Carinna Rosales has spent over ten years helping low-income entrepreneurs build successful Winnipeg businesses. From assistance in accessing business financing to business plan development and skills training, SEED Winnipeg Inc. assists low-income individuals, groups, organizations and economically distressed neighbourhoods to improve their social and economic vitality. “We recently celebrated our 20-year anniversary in the community,” Carinna says. “We’ve made a huge impact in Winnipeg’s inner city and, by promoting community economic development principles, we’ve also encouraged community members to support locally owned businesses.” With such a diverse population in Winnipeg, a key component of SEED’s success has been their ability to reach out to as many people as possible. They do this with the support of a social worker, Aboriginal Community Collaborations and Language Supports for EAL Participants. They have also proudly supported an incredibly diverse range of businesses across many different industries. “SEED clients include massage therapists, artists and restaurants in Winnipeg,” she explains. “We have a number of asset building programs and business development services available, and urge Winnipeg entrepreneurs to learn more about what we have to offer.”

Visit Gauthier Financial Inc. at 1020 Lorimer Boulevard, Suite 504 or learn more at www.sunlife.ca/lorraine.gauthier.

Visit SEED Winnipeg Inc. at 80 Salter Street or check them out online at www.seedwinnipeg.ca.

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INDUSTRY PROFILES

Video attracts 2-3x as many monthly visitors, DOUBLES time on site, and has a 157% INCREASE in organic traffic from search engines. (Source: MarketingSherpa)

40 AyokoMagazine.com www.amovingpicture.com

If you are like the majority of your customers, you’d rather watch a video than read this paragraph. And that’s the big lesson here. You need video to keep people engaged in an online world. Visit the website on the left or scan the code on the right to see how A Moving Picture Studios can create engaging, eye-catching and cost effective video content that will help you get noticed online and make your phone ring in the real world!

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Giving Back

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“MY DESIGN

INCLUDES... INSPIRING PEOPLE FROM EVERY WALK OF LIFE. - JAMES CULLETON Right & Below: Shapes Platter and Mug by Melanie Kane, one of the EQ3 Generation Art winners.

Photos: Supplied

ne of the many reasons that we are so proud to be a part of the Winnipeg business community is our collective dedication to supporting those around us. Whether it’s mentoring,sponsoring, volunteering or donating to charities, everybody wins when we give back. In this issue, we have chosen to feature EQ3 President & CEO, Peter Tielmann. EQ3 has been involved in many corporate giving projects, but their new Generation Art collection in support of the Michaëlle Jean Foundation is truly unique. With help from artists across Canada, EQ3 is using their passion for design to better communities and support the arts. Such a wonderful idea! Here at Ayoko Design and Ayoko Magazine, we love mentoring the next generation of creatives and this issue is no different. Keep flipping and you’ll find a double page spread written and designed by Holly Abuda, our fantastic intern from the Creative Communications program at Red River College. Holly spent several weeks in our office learning about magazine production and she did an excellent job with her assignment. She had a great time during her stay and her creative energy definitely inspired us. It was a pleasure. Often times, the smallest businesses have the biggest hearts, so think about ways that you can give back to the community. It can help your business gain exposure, as well as a fresh perspective. It’s also a great way to broaden your professional network, helping your business evolve and grow.

Left: Portrait Pillow by James Culleton, one of the EQ3 Generation Art winners.

GIVING BACK

PETER TIELMANN LIMITED EDITION EQ3 COLLECTION SUPPORTS ARTISTS ACROSS CANADA

Photo: Supplied

Text by Daniel Billinkoff hen Peter Tielmann chose Winnipeg, Manitoba, as the headquarters for modern furniture retailer EQ3, he quickly learned that the heart of the prairies is much more than a powerful shipping hub. Winnipeg has also proven to offer an incredibly deep talent pool in terms of design, manufacturing and creative professionals. Collaborating with the University of Manitoba’s prestigious Faculty of Architecture, EQ3 has had the opportunity to hold classes on their premises and meet many of the city’s up and coming design superstars. “We’ve had great exposure through the U of M and been able to meet and hire many of their top students,” explains Peter Tielmann, EQ3 President & CEO. “Winnipeg has become a creative hub – we are extremely proud to have our headquarters here in Manitoba.” With locations across Canada and franchise stores in Mexico, the Caribbean and the Middle East, EQ3 has rapidly expanded over the past decade. Much of their success can be attributed to their dedication to making modern furniture accessible, with quality pieces that the average person can afford. This inclusive attitude carries over to their limited edition Generation Art collection designed with artwork from emerging Canadian artists. Generation Art, now in its second year, raises money for the Michaëlle Jean Foundation in support of youth arts and its power to transform communities. For this year’s Generation Art collection, EQ3 asked Canadians of all ages to submit artwork with the theme of Canadian Diversity. “As a proud Canadian company we are thrilled to produce this year’s Generation Art collection showcasing local talent of all ages and walks of life, and their personal expressions of diversity,” said Tielmann. “It gives us great pride to continue to support the Michaëlle Jean Foundation to better the lives of underserved youth while strengthening social change across the nation.” The designs of seven Canadians have now been selected and are being turned into decor accessories including pillows, ottomans, napkins, mugs and serving platters. One hundred per cent of the proceeds from the sale of the Generation Art collection will support the Michaëlle Jean Foundation’s youth initiatives. This year’s winning artists range in age from 11 to 59, and have chosen themes ranging from the power of sport to the beauty of kaleidoscopes. Artist James Culleton of Winnipeg designed a whimsical black and white collage. “My design includes faces of everyday people, portraits of artists and musicians from all across Canada, and inspiring people from every walk of life,” he explains. The Generation Art collection will be available at all EQ3 stores across the nation and online at www.EQ3.com on December 1, 2014. Just in time for the holiday season, these limited edition pieces are the perfect way to support Canadian arts and youth in need. “We are working together to see the power of the arts and artists in Canada help transform the lives of youth at risk and revitalize their communities,” explains Rt. Hon Michaëlle Jean and Jean-Daniel Lafond, Co-Founders and Co-Chairs, Michaëlle Jean Foundation. “Our continued partnership with EQ3 enables us to take another step towards achieving our mission.” The first Generation Art collection launched in October 2011 expressing artists’ interpretation on the theme: Imagine... a better community. In addition to the exposure from the collection feature, each winner receives networking opportunities as well as a trip for two to Toronto with three nights’ accommodation.

Scan to see all of the winning entries.

Learn more about EQ3 and their Generation Art project at www.EQ3.com.

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The

Forgotten Art

WHY TECHNOLOGY CAN’T REPLACE THE WRITTEN WORD Text, Styling, Photo + Layout by Holly Abuda

woop – your instant message just sent and it probably wasn’t the first of the day. But when was the last time you wrote a letter? With computers and smartphones combining cutting-edge technology with convenience, handwritten letters may seem archaic in comparison. This shift to digital communication is being felt by postal services worldwide. They are currently experiencing a large revenue void, even though there are more packages delivered than ever because of online shopping. Winnipeg, for example, is experiencing rising stamp prices and cuts on door-to-door mail delivery services. Less letters also means less people writing letters. Many children are not learning hand-

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writing or how to read it because many elementary schools have taken handwriting lessons out of the curriculum. The most a child may learn is how to sign their name and, while handwriting is commonly replaced by typing, it doesn’t preserve the skills or history of handwriting.

“My passion for genealogy has taken my ancestral search... to early modern handwriting.

- Elizabeth Briggs, Paleographer and Genealogist

This could cause a greater need for palaeographers – people who study and analyze handwriting.

From receipts to important documents, everything was handwritten in earlier centuries. Intricate flourishes, abbreviations in spelling and alternative spellings have all evolved over time, contributing to the challenge of reading older documents. Palaeographer and genealogist, Elizabeth Briggs, learned how to decipher earlier forms of handwriting while researching family histories. Briggs was prompted to take palaeography classes when the documents became more and more difficult to read. She now passes this knowledge onto others by teaching palaeography at the Millennium Library. “My passion for genealogy has taken my ancestral search into the 15th and 16th centuries to early modern handwriting,” says Briggs.

GIVING BACK

Holly Abuda was Ayoko Magazine’s intern from the Creative Communications program at Red River College. She’s interested in photography, style, art and design. Her future (hopefully) includes pursuing her dreams of travelling Europe and continuing her education.

“I learned the skills so I could read the deeds, wills and parish records. This gave me a better understanding of the records and a lot more insight into my antecedents.” Handwritten letters also give personal insights – intimate details about the sender can be discovered in a way that can’t be done over email or text. From a letter you can learn which hand the sender writes with, whether their writing is messy or neat, the perfume or cologne they were wearing that day and much more. “I think letters are all intrinsically personal – from the words I choose, to the shape of my letters on the page,” says Danika Bock, Co-founder of Tiny Feast, a stationery store in Winnipeg. “As postage prices rise and chil-

dren stop being taught penmanship, letters will continue to become more precious.” As new business owners, Bock and husband Drex Serduletz are both short on time and have neglected the art of letter writing themselves, even though they own a paper shop. That’s why they recently participated in a 30-day letter writing campaign.

“Letters will continue to

become more precious.” - Danika Bock, Co-founder of Tiny Feast

the reasons we opened the shop – the simple satisfying task of writing a short note on a beautiful card and sharing that with someone.” Personally penning out a letter teaches you to value connection over convenience. Emails and instant messages are often temporary – written without much thought and easily lost or deleted. Creating a handwritten letter requires thought, a steady hand and patience to precisely communicate your thoughts. And, since they have the power to exist years after being sent, there’s the added incentive to make letters special enough to be kept.

“It was an excellent kick-start to sending more mail and writing more letters,” says Bock. “It has been a great reminder of one of

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SPECIAL ADVERTISING FEATURE

Robert Kreis and Lynda Wilson, owners of Faveri’s Wood Furniture.

Photo: Erin Alexander Photography

Faveri’s Wood Furniture

STAYING TRUE TO THEIR ROOTS WHILE BRANCHING OUT or Robert Kreis and Lynda Wilson, purchasing Faveri’s Wood Furniture was more than a new beginning; it was an opportunity to revitalize a Winnipeg furniture institution. “Faveri’s has been doing things right for over 38 years,” owner Lynda Wilson explains. “It’s been a go-to destination for unfinished and DIY solid wood furniture for decades and no one’s been better. When my husband Robert and I bought the store, we knew we needed to keep that aspect, while also bringing in more contemporary designs and finishes.” Their journey to revitalize the store began with a complete rebranding, new furniture staging areas and more options for custom designs and finishes. They’ve even begun carrying accessories, art, lighting, rugs, soft goods, a beautiful selection of upholstery fabrics and stone countertops. While these new additions are sure to wow newbies and returning customers alike, Faveri’s is still all about high-quality solid wood furniture that’s built to last. This isn’t cookie cutter furniture made using sawdust and glue – we’re talking about timeless heirloom furniture, pieces you can pass on to generation after generation. “We believe that quality equals value,” explains owner Robert Kreis. “Investing in

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quality furniture saves money and time in the long run – buying throwaway furniture is like burning hard earned dollars.” With quality always at the forefront, Faveri’s Wood Furniture offers a wide range of pieces to meet the diverse tastes and styles of past, present and future generations. You can stop by their showroom for a wide selection of bedroom furniture, dining tables and chairs, islands, storage cabinets, bookcases, armoires, vanities, outdoor seating and even pub style tables. To fit any space and aesthetic, they also specialize in custom-sized and custom-designed furniture including oversized tables. The key to Faveri’s appeal has always been their selection of quality wood options. You can choose from alder, oak, maple, pine, beech, cherry, walnut, hickory and even “wormy maple,” with stunning grain and colours created by the Ambrosia beetle. And, bringing a slice of Canadian history to your home, they even craft furniture using reclaimed timbers from the Massey-Harris warehouse located on Toronto’s waterfront. While many people know Faveri’s for their “unfinished” furniture, many don’t know that they also offer custom-finishing services in-house using water-based finishes to enhance

the look and durability of your furniture – it’s also a healthier option for both you and the environment. If DIY is your thing, Faveri’s carries everything you need from milk paints to stains and urethanes for finish coatings, including earthfriendlier products like OSMO hardwax oil. Unsure where to start? They also offer the expert advice you need to get the job done right. “Whether you’re interested in finishing the wood yourself or want us to manage the process, you’ll find something special at Faveri’s,” says Lynda, who has seen a huge spike in word of mouth business since they began revamping the store. “People step inside the front door and just stand there with their mouths open! We’re merging traditional wood craftsmanship with contemporary design trends and people love it.” You can learn more about Faveri’s Wood Furniture at www.faveriswoodfurniture.com or browse their store at 625 Wall Street. Scan the QR code to view their in-store video.

C U S TO M D E S I G N • B U I L D • F I N I S H I N G

HEIRLOOM QUALITY

We carry a wide selection of solid wood furniture, accessories and more. Visit our showroom and find the perfect pieces for your home. 625 WALL STREET WINNIPEG, MB

204.957.4940

FAVERISWOODFURNITURE.COM

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Oxfords Salon www.oxfordssalon.com

Gauthier Financial Inc. | Lorraine Gauthier www.sunlife.ca/lorraine.gauthier/e/index.htm

Alexandra Ross www.alexandrarossworks.com

SoGa Artisan Soaperie | Louise Vargas www.sogasoaps.com

Golden Girl Financial | Laura McDonald & Susan Misner www.goldengirlfinance.com

Dori Laine | Dori Laine Rainey http://bitly.com/ZUGGI9

Vintage Bling | Dayle Goertzen www.vintagebling.ca

RBC Royal Bank www.rbcroyalbank.com

Exchange Uporium | Patti Henderson & Eve Wowchuk www.facebook.com/ExchangeUporium

Wildwoodrose Vintage | Patti Henderson www.etsy.com/shop/wildwoodrosevintage

SEED Winnipeg Inc. www.seedwinnipeg.ca

FIBRE ARTISTRY | Helga Schulte-Schroeer www.fibreartistry.ca

The Wonderful World of Sheepskin | Myron Schultz www.worldofsheepskin.com

ART & DESIGN

Firewood | Roy Liang www.etsy.com/shop/FirewoodCrescentwood Nancy Blokland Pottery | Nancy Blokland www.etsy.com/ca/shop/NancyBloklandPottery

AUTOMOBILES & REPAIRS Eastside Collision Repairs Ltd. www.theeastsidegroup.ca

Rae & Jerry’s www.raeandjerrys.com

Erin Alexander Photography | Erin Alexander www.erinalexanderphotography.com/blog/

Red River General Store | Monique Buckmaster www.redrivergeneralstore.com

Unique Images | Mable Huber mdhuber@shaw.ca

Rituals in Hair and Skin | Kristina Poturica www.ritualsinhairandskin.ca

REAL ESTATE

SkipTheDishes www.skipthedishes.ca

Knudson Law Office | Curtis Knudson www.knudsonlaw.com

Ayoko Magazine | Yoko Chapman www.ayokomagazine.com

Sweet Impressions | Krista Robertson & Aynsley Rosin www.sweetimpressions.ca

Manitoba Real Estate Association www.realestatemanitoba.com

Winnie the Bear | Mary Anne Appleby www.winniethebear.com

Ten Spa / The Fort Garry Hotel www.tenspa.ca

Mitchell Enns Real Estate Team | Clara Mitchell Enns www.mitchellenns.com

Thom Bargen Coffee & Tea www.thombargen.com

Realty Executives First Choice | Eric Neumann www.ericneumann.ca

BOOKS & LITERATURE

BUSINESS CONSULTANTS Ehrhard Associates | Heather Erhard www.erhardassociates.com Hopper Associated | Ben Hopper www.hopperassociated.com Independent Perspective | Carla Pelletier Gray www.independentperspective.ca

GRAPHIC DESIGN, WEB & PRINT Ayoko Design Inc. | Yoko Chapman www.ayokodesign.com

HOME & GARDEN

Interpersonal Wellness Services Inc. | Joyce Odidison www.interpersonalwellness.com

Adorables by Alisia | Alisia Roos www.adorablesbyalisia.blogspot.com

Padraig Coaching & Consulting | Patrick O’Reilly www.padraig.ca

Brito Yard Services | Kate & Victor Brito www.facebook.com/BritoYardServices

Riverbend Counselling & Wellness | Gerry Goertzen www.riverbendcounselling.ca

EQ3 www.eq3.com

COMPUTER SERVICES & REPAIRS Soliton Apps | Dinen Subramaniam www.solitonapps.com

EDUCATION Kumon Canada www.kumon.ca

EVENTS & PLANNING SERVICES My Secret Garden | Bonny Fraser http://on.fb.me/10w4hjw

FASHION & BEAUTY Aveda Institute & Academy Salon www.avedainstitute.ca/winnipeg/student/ Barbara & Cecile Handbags | Monica Jones www.barbaraandcecile.com

FOOD & HOSPITALITY

PHOTOGRAPHY & VIDEOGRAPHY A Moving Picture Studios | Sean Philips www.amovingpicturestudios.com

Realty Executives First Choice | Marcia Bergen www.marciabergen.com RE/MAX executives realty Academy | Mary Pidlaski www.marypidlaski.com Royal LePage Alliance | Joanne Lesko www.joannelesko.com WinnipegREALTORS® Association www.winnipegrealtors.ca

TOURISM & LEISURE

Faveri’s Wood Furniture | Lynda Wilson & Robert Kreis www.faveriswoodfurniture.com Hoopers www.shophoopers.ca James Culleton www.jamesculleton.com Make It Home | Doreen Gauthier www.makeithome.ca Noble Savage Interiors | Lynn McMillan www.noblesavage.ca Portico Indoor & Outdoor Living | Tracy Musson Sitar www.porticoliving.ca Shelmerdine Garden Centre Ltd. www.shelmerdine.com

Assiniboine Park Conservancy www.assiniboinepark.ca

Take Time Home Cleaning & Lifestyle Service www.taketime.ca

The Forks North Portage www.theforks.com

MONEY & FINANCE

Manitoba Opera www.manitobaopera.mb.ca

By Blackbird Designs | Angela Sawatzky www.byblackbirddesigns.com

Asper School of Business www.umanitoba.ca/asper/

Travel Connections Inc. | Michelle Bibault www.linkedin.com/profile/view?id=167269247

Julie Pedersen Urban Mukluks & Accessories www.juliepedersen.com

Brooks Financial | Tesia Brooks www.brooksfinancial.ca

Travel Manitoba www.travelmanitoba.com

Mama Pacha | Tara Garcia www.mamapacha.ca

Currency Systems | Dave Peoples www.currencysystems.ca

U.N. Luggage | Jon Thiessen www.unluggage.com

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