Management & Staff The Directors are delighted to report that the staff are highly committed and dedicated to making the Chamber a success. The staff always provide a high quality of service, even from home, and the Board wishes to record its appreciation of all the staff for their hard work during the year. There is a staff appraisal system and the Board oversees remuneration of all staff through the Remuneration Committee. Training requirements are identified by the annual appraisal process. The CEO has reviewed the staff procedures during the year to ensure they are up to date. Our finances are efficiently controlled by our Financial Officer, Adrienne Howard with the support of our Treasurer Jane Grant. Alison Clayton and Kate Armstrong completed their Digital Marketing Diploma. Julie Coulter, Adrienne Howard, Alex Sharp and Gail McGivern all successfully completed International Trade Documentation courses throughout the year. Brexit brought new documentation and the team have coped admirably.
Conclusion We are very pleased to report another very successful year, enabling an increase in the range of services and benefits to our members. On behalf of the Board of Directors Frank Gormanley President
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Val Russell Chief Executive
